Local Reviews

Rated 4.9 out of 5 stars based on 2022 customer reviews

Map of San Marcos, TX

Excellent service and a very polite young man





Map of Cedar Park, TX

Carl Garcia 1814 Beechnut Cove Cedar Park TX




Y'all were amazing! Jerry was incredible as well we're the ladies on the phone. Thank you guys so much!


Map of Austin, TX

Great service




Prompt, courteous, neat and informative. Can't ask for better.


Map of Austin, TX

Great and knowledgeable service. Thank you.





Map of Lakeway, TX

Quick, Easy repair




Cliff did a great job diagnosing and fixing a condensation issue. It was fixed in less than 10 minutes. He was professional and resourceful.


Map of Georgetown, TX

Great customer service





Map of Austin, TX

Great customer service, very personable





Map of Driftwood, TX

Excellent




Connor was extremely knowledgeable and did excellent work


Map of Austin, TX

Great Service




Gerry was very quick and efficient. Also gave some great tips on how to not run into the same problem. Highly recommend this company.


Map of Austin, TX

Quick and speedy repair




Our problem is fixed fairly quickly. Thanks!


Liz




Very good


Great service!





Professional technician




I have had service with this company several times. Each visit they are friendly, professional and explain their actions well.


Best service ever!!




Great technician


Refrigerator Repair




appreciate the notifications and timeliness of the repair.


Mike




Told office person I was having same issue the last time they came out. Said she would make sure they would bring same parts,that didn't happen and now they must order part and make another appointment. This could have been avoided. Now have to take time off from work to be there


Great service and advice




Mike did a great job diagnosing the issue and giving us helpful hints on both our oven and dishwasher.


Good service, very friendly and patient





Great service, very knowledgeable.





David




Great


Luis




Hreat


top notch service




Joe was awesome!


Great service




Bets repair ever


Great Job




Testing FL.


Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC300ESS01 "arrived on site to install previously diagnosed and ordered parts, fc door, gasket and nameplate. Using my heat gun, I shaped the fc door gasket then removed and replaced the fc door. Verified the gasket is sealing then centered the nameplate to the fc door. No water leaks observed during service, job completed."

Near Star Mountain Ln, Georgetown, TX 78633
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4900BW1 "arrived on site to inspect washer making loud noise during spin cycle. Upon further inspection, I placed the unit in diagnostics to test with no error codes at the beginning. During testing, the unit operated as designed, but during spin cycle, the unit made a loud grinding noise. No error codes at the end of testing.

Near Marcheeta Way, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL CAE2743BQ0 "arrived on site to inspect washer not dissolving detergent. Upon further inspection, I placed the unit in diagnostics to test and found no error codes. The unit operated as designed with no error codes at the end of testing. During spin cycle, I could hear what sounded like coins being spun around the agitator. I attempted to remove the agitator, but was unable to do so. I advised the customer that their tenants are putting too much detergent in the unit and need to only use a small amount. I quoted the customer TL100 . Customer paid in full. No water leaks observed during service, job completed."

Near Sonny Dr, Leander, TX 78641
Lou S.

Lou S.

VENTHOOD WHIRLPOOL WVU37UC0FS0 "arrived on site to inspect noisy venthood fan. Upon further inspection, I turned the fan on low, medium and high and as I increased the speed the noise got louder. I removed the fan from the housing and found that when installed, a screw holding the vent in place was mounted and was too long which was hitting the fan blade and rubbing against the blade causing the noise. Using a pair of pliers, I backed the screw out far enough to where it would not hit the fan blade but still hold the vent in place. Also, I secured some of the silver duct tape that was not secured as it was rubbing on the fan blade as well. I re-install the fan blade to the housing and tested and the unit operated as designed. Job completed. No one available to sign for the receipt as this is a new/vacant home."

Near Plano Ln, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job for complaints of display not on. Customer said clock disappeared and when she pressed buttons sound but no display. Replaced controls and test.

Near Martha Drive, Buda, TX 78610
Clif L.

Clif L.

RANGE JENN-AIR JDRP536WP02 "Arrived on site to diagnose a range with ongoing repairs. Tested unit and found Wiring harness was incorrectly repaired on previous trip and miss wired causing several portions of the oven not to operate. This includes oven lights, door lock motor, and both cooling speed fans. no further parts were needed and homeowner contacted manufacturer during repair and they provided a authorization for labor to cover trip. Rewired unit properly and noted griddle indicator light and light cover broken during trip by previous technician. Both parts will need to be replaced to complete repairs. Turn date is set for 10/29/18.Labor autho: (JH31H3DL1); ordrng 1 W10116151 (light-ind) and 1 W10294500 (lens-light)"

Near Cary Dr, Austin, TX 78757
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on job for complaints of dent in door. Confirmed dent and replaced door. No leaks detected.

Near Firethorn Dr, , TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Arrived on job to replace switch. Customer said it started working. Collected remaining funds.

Near E Calderon St, Buda, TX 78610
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS04 Arrived onsite for the range with a broken oven door glass. I found the outer door glass broken and it had separated from the frame. I replaced the outer door. Call complete.

Near Tronewood Dr, Austin, TX 78758
Paul R.

Paul R.

WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer taking too long to fill and not filling with enough water. I ran diagnostics and the unit did work as designed. There were no stored error codes in the control. I did find the tub and basket not level in the chassis. I leveled the machine up. I also tested the unit in a deep water wash cycle and found the unit filling to it’s correct level on the wash plate without any clothing. I had ms load the washer with towels and tested the unit in a deep water wash. The unit filled with water to about an inch from the top of the towels and worked as designed. I went over the selections on the control panel with ms and explained correct loading of the machine with ms. I called techline and spoke with Butch file number 7723262768 to give all the details of the call. Call complete.

Near Norwood Park Blvd, Austin, TX 78753
Paul R.

Paul R.

RANGE JENN-AIR JGS9900CDS02 "Arrived onsite for the slide in range to replace the glass top supplied by the customer. I was able to get all of the screws out of the orifice holders except the front right one. I replaced the RF orifice holder, installed the glass top, and remounted the burner bases with new screws. I tested all the burners and they are working as designed. There were no gas leaks present at the time of service.Call complete."

Near Nasco Dr, Austin, TX 78757
Robert J.

Robert J.

WASHER WHIRLPOOL WTW8500DC3 Arrived on job for complaints of noise ran diagnostics and no code in agitation there is a noise pulled wash plate al good noise coming from stator. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)

Near Skyline Rd, Dale, TX 78616
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice box fan motor not running even during test. Replaced ice box fan and found it is now operating properly and this ice box fan will not operate unless door switches are closed. Also replaced ice maker due to persistent E2 error code indicating faulty icemaker was installed. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Near Payne Ave, Austin, TX 78757
Clif L.

Clif L.

WASHER WHIRLPOOL WFW85HEFC1 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found loose contact for drain pump has come off and cause drain pump not to operate. Re-crimped terminal onto pump connections and reconnected pump. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Austin, TX 78731
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Check for frost issues. Found freezer right hand corner freezing over. Verified gasket sealing to cabinet all checked OK. Added adhesive around liner to make sure no air gaps. No leaks present. Job complete

Near Marsala, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for element issues. Found infinite switch and element bad not allowing element to kick on. Replaced element and infinite switch and cycle, all functions tested OK. Job complete"

Near Aster Run, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for the refrigerator with nothing being displayed on the UI of the door or the deli drawer and the interior lights not working. I checked the power supply control and found the 120VAC side of the control good but found no DC voltage out of the control on P2-1 to P2-4. Need to replace the power supply to further test the unit. Ordering W10830278 CNTRL-ELEC, WPW10549589 DOOR-ICE, & WPW10577864 DOOR-ICE. RS for Fri 10/26.; ordrng 1 W10830278 (CNTRL-ELEC) and 1 WPW10549589 (DOOR-ICE) and 1 WPW10577864 (DOOR-ICE)"

Near Amarillo Ave, Austin, TX 78729
Tyler B.

Tyler B.

WASHER MAYTAG MVWC200XW0 Arrived on site for tilted tub found shocks broke. And blown R&R shocks and tested good no leaks on site

Near Serenity Dr, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for power cord replacement, R&R cord and tested good, no leaks on site"

Near Royal Pointe Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for no power. Test unit and found burned wire nut at junction box. Replaced wire nut test unit and unit test good no leaks present at this time

Near Turnberry Ln, , TX 78744
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for fan making noise. Test unit and found screw stuck in fan. Removed screw test unit and unit test good job complete no more loud noise.

Near Turnberry Ln, , TX 78744
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to test unit for unit not heating. Test unit and found heater working correctly. Advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.

Near Walsh Tarlton Ln, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site to test unit unit for dispenser spring coming on. Test unit and found broken dispenser door. Replaced dispenser test unit for leaks no leaks present at this time dispenser opening and closing job complete

Near Jesse James Dr, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Arrived on site for no cool. Freezer reading 45° removed compressor cover,compressor and fan running. Checked compressor compartment found uv dye around manufacture lock ring joint. Removed faulty joint, installed coupling to replace faulty lock ring. Vacuumed system down unit kept vacuum recharged system to manufacture spec 6.25 oz of refrigerant checked low,side pressure good.

Near Denali Pkwy, Austin, TX 78726
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Gate code #1217Arrived on site for no cool. Removed fresh food cover found oil in drain in fresh food compartment. Removed evaporator installed new evaporator assembly,adjusted tubing found cap tube broken off in cabinet found corrosion around break point. Called tech support(7723257793) gave description of problem and issue with cap tube broken. Per tech support unit unrepairable,manufacture will either call tech with resolution or will contact owner with further details. File number#7723257793"

Near Terraza Cir, Austin, TX 78726
Arthur B.

Arthur B.

OVEN WHIRLPOOL WEE730H0DS0 Arrived onsite for customer complaint of slide in range getting error code F1E0 (EPROM Error). Powered unit off and removed MR2 control connection. Resecured all harnesses to board. Powered up unit and reset control. U it powered up as intended. Preheated oven. Unit preheated as intended. No other issues found.

Near Woodcastle Dr, Waco, TX 76710
Arthur B.

Arthur B.

DRYER MAYTAG MEDB850WQ0 Arrived onsite for customer complaint of dryer making loud screeching noise when tumbling repeat issue. Removed bulkhead and found blower housing pulley loose and bearing grinding. Removed housing and installed new replacement. MS approved install. Reassembled. Tested unit. Unit now works quietly as intended. No other issues found. Dryer vent clean of lint at time of service.

Near Cobbs Ln, Waco, TX 76708
Arthur B.

Arthur B.

DISHWASHER AMANA ADB1400AGS1 "Arrived onsite for customer complaint of no water entering dishwasher to wash. Upon inspection found water float switch lever was not properly installed on switch. Corrected error and tested unit. Found unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."

Near Durand Court, Waco, TX 76705
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to test unit for unit not working. Test unit and found main power control board getting power but not responding. Replaced boardtest unit and unit working but panel light not coming on. Will need to order new overlay wp8572202 at ; ordrng 1 WP8531873 (BOARD ) and 1 WP8572202 (OVERLAY BLACK )

Near Rue De St Tropez, Austin, TX 78746
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFC150M0EB Arrived on site and inspected unit for safety concern of popping. Found customer concerned with normal heating sounds. Found poor contact in big burner rr burner adjusted to correct conch and reduce noise. Advised customer on design and expectations. Advised on repair of burner. All checks good.

Near Descartes Cove, Austin, TX 78753
Joseph C.

Joseph C.

DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “unit not draining” complaint. Inspected unit and found that disposal plug had not been removed. Removed plug and performed test. Unit is performing as designed. No leaks detected, at time of service."

Near Meadow Way, Cedar Creek, TX 78612
Clif L.

Clif L.

OVEN KITCHENAID KEBC107KSS04 Arrived on site to diagnose an open that is not heating. Tested unit and found high limit thermostat on back of unit failed during self cleaning. Replaced high limit thermostat and tested unit. Found all is functioning properly at this time.

Near University Club Dr, Austin, TX 78732
Clif L.

Clif L.

OVEN KITCHENAID KODT100ESS01 Arrived on site to diagnose an oven with the chipping liner. Tested unit and found lower oven has small chips on front of lower liner. Sealed liner with enamel paint and advised homeowner to allow paint to cure for 24 hours.

Near Copper Ridge Ln, Austin, TX 78734
Clif L.

Clif L.

COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop which is leaving soot on bottom of the pans. Tested unit and found oriface too large for center burner. Replaced oriface with corrected part and tested unit. Found all functioning properly at this time.

Near Median Rd, Austin, TX 78734
James C.

James C.

REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and installed new control and u.i. Tested for proper operation and found unit working properly. Job complete

Near Matisse Pointe Dr, Jonestown, TX 78645
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and inspected for oil leak. Found oil leaking from spin tube and getting into tub and basket. Installed new gearcase and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Crumley Creek Rd, Jonestown, TX 78645
Steve C.

Steve C.

DISHWASHER MAYTAG MDB8959SFZ4 Arrived on site for the unit upper dish rack is falling. Found the upper dish rack tracks are broken. Replaced the left and right tracks and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near August Dr, Killeen, TX 76549
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to diagnose the refrigerator with a deli crisper that will not stay in position. Found will guide for the left side of the right side crisper drawer missing. Guide will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 W11226546 (GUIDE RAIL)

Near Snapper St, Lakeway, TX 78734
James C.

James C.

WASHER MAYTAG MAH5500BWQ "Arrived on site and tested operation. Found rear bearing has failed and unit makes a loud roaring noise when in spin cycle. Unit will need a new tub assembly, basket support, seal kit, belt and may need the basket if the mounting screws are seized to basket support. Repair will require 2 hours and 2 technicians. All water connections dry at time of service. ; ordrng 1 12001788 (drive belt kit) and 1 12002022 (lip seal assy) and 1 22002115 (spinner assy w/balan) and 1 22004465 (outer tub) and 1 C-NOTE (2 MAN 2 HOURS) and 1 W10181639 (support)"

Near Austin Blvd, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 "Arrived on site and tested unit. Found lights flashing on u.i. and fans cutting off and on with a constant beep from control. With evaporator fan off the issue stayed. Unit will need new control kit to repair. Unable to get fan to stay running to test for sound from motor. Will bring motor on return trip. ordrng 1 W10802701 (cntrl-elec)"

Near Lakeland Dr, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for unit sparking. Test unit and found burned out diode and capacitor. Replaced magnetron capacitor and diode. Test unit and unit test good job complete

Near Brezza Lane, Austin, TX 78748
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7000DW0 "arrived on site to inspect washer with clothes still wet. Upon further inspection, I placed the unit in diagnostics and tested with error codes F0E3 and F0E5 appearing. I cleared to codes and continued with testing. The unit operated as designed but during testing, I could hear water continuously dripping into the unit up until the unit finished diagnostics. The customer agreed to the repair and paid in full. I removed and replaced the water inlet valve housing and tested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."

Near Big Sandy Rd, Leander, TX 78641
James C.

James C.

REFRIGERATOR MAYTAG MFI2568AES Arrived on site and tested operation. Found ice maker not cycling and unable to jump start. Installed new ice maker kit and tested. Found filter head will also need to be replaced as the internal valves are blocking proper water flow with filter installed. All water connections dry at time of service ; ordrng 1 WP12956202 (reservoir)

Near Panoramic View, Jonestown, TX 78645
Lou S.

Lou S.

DISHWASHER WHIRLPOOL KDTE404DSS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer had the unit on and I found a small leak puddle along the ground line in front of the unit near the bottom right corner. I stopped the unit and drained the water and placed it in diagnostics and found no error codes. During diagnostics, I could not find a leak anywhere on the unit. I removed the outer door panel and ran the unit through diagnostics again. This time, I could see the reservoir at the bottom of the door area and found suds. I opened the doors and found a large amount of suds in the bottom of the tub and noticed that the dispenser was leaking rinse aid from the bottom of the dispenser. I advised the customer of my findings and called Techline to report my findings due to the “leak” history on this unit. JT from Techline provided File #7723263168. I removed and replaced the dispenser and tested the unit one more time. Unit operated as designed, no water le

Near Silver Fountain Dr, Leander, TX 78641
Lou S.

Lou S.

DRYER WHIRLPOOL WED92HEFW2 "arrived on site to inspect dryer not drying. Upon further inspection, the customer advised that he had an electrician inspect the breaker and outlet to the dryer and reported that it was 240 volts. Using my multimeter, I verified 240 volts at the outlet and at the terminal block on the dryer with it off and while turned on. I remove the top of the unit and turned it on and found that the element is working. Using my multimeter, I placed my temp lead inside the drum near the vent and tested and the unit would. Not get any hotter than 107 degrees. I found that the unit was in “eco boost” mode. I turned the eco boost off and the unit immediately jumped to 218 degrees. I advised the customer of my finding and advised that the unit is operating as designed. I recommended that the customer not operate the unit with eco boost on in order to get their clothing dry. No lint observed during service, job completed."

Near Agave Loop, Round Rock, TX 78681
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW7000DW0 Arrived on site for unit vibrating during spin cycle. Tested and found unit to have a cracked upper tub balance ring. Replaced. Unit now spins correctly and all water connections were dry.

Near Lady Grey Ave, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for 3rd rack broken. Test unit and found left track for 3rd rack broken ordering new 3rd rack W10913628 rescheduled for tuesday 10/30 ; ordrng 1 W10913628 (LEFT HAND TRACK )

Near Cold Bear Cv, Austin, TX 78748
Lou S.

Lou S.

REFRIGERATOR GE TPS24PBDABS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the water tank, verified water connections and tested the unit. Unit operates and dispenses water as designed. No water leaks observed during service, job completed."

Near Willow Oak Ln, Round Rock, TX 78681
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KBRA20ERSS "Arrived onsite for the refrigerator with both compartments not cooling correctly, ice build up, and the fans are running. I temped both compartments and the freezer was set at 0 degrees and it was at 9 degrees. I found the refrigerator set at 38 degrees and it temped at 33 degrees and the dampener was not closing. When I turned the temp up the dampener did close but is very noisy. I found no ice build up and the coil was clean and had a normal frost pattern. Ms stated another company had cleared the drain line the last time the evaporator iced up. Ms also stated that the unit will do fine for a few days and then the temp goes up in the FC. Need to replace the control, dampener, and RC thermistor to complete service. Ordering C-NOTES, WPW10207861 CNTRL-ELEC, WP67003903 CONTROL- D, & 12002355 THERMISTOR KIT.; ordrng 1 12002355 (THERMISTOR KIT) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WP67003903 (CONTROL- D) and 1 WPW10207861 (CN

Near Amy Cir, Austin, TX 78759
Brandon C.

Brandon C.

MICROWAVE GE JE1860SH04 "Arrived on site for customer complaint of microwave not working, I replaced mag, diode, and capacitor that previous tech ordered. Unit tested good."

Near Hedgebrook Way, The Hills, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for door broken inside. Test unit and found unit broke from normal wear and tear. Will need to order new door W11186045. Rescheduled for Tuesday 10/30; ordrng 1 W11186045 (DOOR STAINLESS)

Near Cold Bear Cv, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived on site for faulty main control and freezing in fresh food. Installed new main control,powered unit on set programming to new control tested ui,ui working as designed. Per service pointer installed cover kit,checked seals good. Unit working as designed. Main control

Near Scott Crescent, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269VEW1 "Arrived on site for faulty control. Removed faulty control installed new main control,powered unit on,programmed new control reset unit unit powered on and cooling down.

Near Manchaca Rd, Austin, TX 78704
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site for complaints of not working, found unit powering on, washing and draining as designed, found water cold, and rinse aid empty, advised customer to run tap till hot and use rinse aid. No leaks on site"

Near Bandera Cove, Round Rock, TX 78665
Joseph C.

Joseph C.

OVEN WHIRLPOOL WGE745C0FS00 Arrived on site for “cracked cooktop” complaint. Inspected unit and found left front burner heat cracked. Removed and replaced cooktop. Unit tests good.

Near Pecan St, Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER GE GTW460ASJ8WW "Arrived on site for “machine won’t work at all” complaint. Per previous diagnosis, removed and replaced control and lid lock. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Charleston Blvd, Smithville, TX 78957
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site for microwave exhaust fan making abnormal noises. Performed diagnostics and tested fan motor. Gained access to damper door and tested fan. Found unit no longer making noise. Found failure is due to improper insulation duct work for exhaust. Contacted builder and show failure and what needs to be corrected. Tested all other operations and all tested good.

Near Quarry Rock Loop, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no cool removed evaporator cover found uv dye on manufacture weld joint on evaporator. Called tech support(7723259871) gave history of parts already replaced and trace of dye found. Will need to replace evaporator. File #7723259871; ordrng 1 NEED2HRS and 1 W10836706 (EVAPORTAOR)

Near Rio Grande St, Austin, TX 78705
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for dryer intermittently popping breaker. Performed diagnostics and ran unit on high heat. Tested air flow. Checked amp draw on L1 and found drawing 24 amps. Called tech support and spoke with Tebow (SR7723263654). Went over test results and checked breaker and found 30 amps breaker. He stated if pops breaker again customer needs to contact electrician. Unit tested good. Spoke with customer on possibly failures.

Near Rocroi Drive, Georgetown, TX 78626
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and used repair kit to correct failing rollers. Also found evidence of to much heat being retained in unit due to poor airflow. Advised customer that vet must be cleaned. All else checks good.

Near Alameda Trace Cir, Austin, TX 78727
Joseph C.

Joseph C.

OVEN WHIRLPOOL SF111PXSQ1 "Arrived on site for “noisy operation and ignitor will not shut off” complaint. Inspected unit and found thermostat defective. Ignitor failing, as well. Ordering new thermostat. Will use ignitor on next visit. No leaks detected, at time of service. Return for repairs on 10/25.; ordrng 1 WPW10641988 (thrmst-ovn)"

Near Pheasant Trail, Bastrop, TX 78602
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and found unit not drying clothes. discovered unit airflow constricted in walls. Advised customer that airflow must be addressed to restore good dryer function. All else checks good.

Near Nightshade St, , TX 78728
Joseph C.

Joseph C.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site for “oven not always reaching temps” complaint. Inspected unit and found oven not igniting every time and when it does, not within actual settings. Ignitor and wiring seem fine. Ordering new DSI module. Return for repairs on 10/30. No leaks detected, at time of service.; ordrng 1 W11162730 (DSI MODULE)"

Near Swift Water Loop, Bastrop, TX 78602
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site and found unit loose wire connection at control. Corrected connection and found unit operating as designed.

Near Gabbro Drive, Pflugerville, TX 78660
Steve C.

Steve C.

REFRIGERATOR GE PSF26PGSCBB Arrived on site for the unit is not cooling or freezing. Tested the unit and and found unit is freezing and cooling. Also the unit is making ice. Found food blocking the sensor and air flow. Advise customer not to block the sensor. Unit is working properly and all water connections were dry at the time of service.

Near Hunters Ridge Trail, Killeen, TX 76542
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB855DC0 "Called customer at 2:51 to inform I was on my way, no answer and left voice mail. Arrived to home and found property is gated. Called customer again and went straight to voicemail. Contacted office and Callie sent customer a text message and attempted to call customer. No response. Will need to reschedule.; ordrng 1 SEENOTE (NO SHOW)"

Near Appaloosa Run, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DC4 "Arrived on site and inspected dryer and found debris is blocking moisture sensors, did not find any save error codes. After clearing debris rang dryer end it is reaching 200+ degrees during operation on normal, took one picture. Airflow is good and no lint found in cabinet at time of service, job complete"

Near Pemberton Way, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found water inside of bottom freezer gasket, took several pictures also found water on freezer liner, added silicon in between freezer liner and outer cabinet. Also found evaporator drain is clogged, some previous work has been attempted on evaporator drain. Found drain grommet on the rear of refrigerator has collapsed and a corner edge has been crushed. Drain appears to not be working properly but damage to cabinet may cause future concerns. Damage has been caused to floor and cabinets by drain not operating. No water leaks from connections at time of service, job complete."

Near Fence Line Dr, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "arrived on site and inspected refrigerator and found evaporator drain is clogged, removed drain completely and cleared it with the garden hose. Removed all built up ice from the interior of freezer. And you steamer to ensure drain is operating properly. No water leaks from connections at time of service, job complete

Near Tramson Dr, Austin, TX 78741
Kevin B.

Kevin B.

WASHER MAYTAG MVWC415EW1 "Arrived on site and inspected washing machine and found drain pump has failed, removed water from washer and replaced drain pump and it is now operating properly. Washing machine is at an ice cream supplier not a residence and due to the industrial usage parts and labor warranty will only be extended for 90 days

Near S Industrial Dr, Austin, TX 78744
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site and found vent is broken and door is apart, after replacing trim it is now operating properly, job complete."

Near Bluff Springs Rd, Austin, TX 78744
Derek S.

Derek S.

WASHER GE GUD27GSSM1WW "Found unit being overloaded, when unit heat up makes a noise, ordering pulley. Dryer free of lint, office to reschedule unit is a laundry center in a tight spot and surrounded by a new remodeled kitchen with new wood,2 hr 2 hr2 hr2 hr2 hr2 hr Also schedule with so 203030 Mrs requesting ; ordrng 1 2HRLABOR and 1 WE49X27320 (MOTOR PULLEY)"

Near Tillotson Ave, Austin, TX 78702
Kevin B.

Kevin B.

DISHWASHER AMANA ADB1400AGS1 Arrived on site and found control will not enter diagnostic cycle. Replaced controller and diagnostic cycle completed properly. No water leaks from connections at time of service.

Near Austin, TX 78747
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9550WL00 "Arrived on site and found machine runs hot water in place of cold water and cold water in place of hot water. Replaced temp sensor and this had no effect. Spoke with techline and they recommended replacing control board which is no longer available. Washer can’t be repaired, no water leaks from connections at time of service.; ordrng 1 W10251428 (Ui) and 1 W10251767 (CONTROL)"

Near Aspen Dr, Austin, TX 78737
Scott  M.

Scott M.

WASHER GE GCWN5050M1WS "Arrived on site ,replaced valve . Tested unit , no water leaks detected at time of service . Job complete"

Near Western Sky Blvd, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site , replaced control and icemaker . Ran harvest cycle all checked good. No water leaks detected at time of service . Job complete ."

Near Elm Wood Dr, Elgin, TX 78621
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer will not begin a cycle and Doorlatch will not engage. After replacing door latch now washer will still not be going to cycle and user interface says 16 minutes no matter what is selected. It will also not begin a diagnostic cycle, Will need to bring that user interface and controlled or to correct issues.; ordrng 1 W10903219 (panel-cntl) and 1 W11201290 (CONTROL) and 1 WPW10442440 (harns-wire)"

Near Titania St, Austin, TX 78741
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG525S0HS "Arrived on site for damaged panel, R&R panel and tests good,"

Near Sandy Brook Dr, Round Rock, TX 78665
Steve C.

Steve C.

RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for the unit is dented. Found the dent is next to the right front burner. Replaced the cooktop and tested the unit. Unit works properly and no gas leak present.

Near Brenham, TX 77833
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32517AS1 Arrived on site and at customer request removed micro from home. Customer is going to buy new due to burning smell from grease.

Near Star Gazer Way, Pflugerville, TX 78660
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site for fridge leaking . Found threads to valve worn and leaking at supply line . Shut water off . Ordering valve . Informed customer to get a new supply water line . Ordering one just Incase at time of repair ( 14.99 for line ) Return 10/25. No other leaks detected .; ordrng 1 5304437642 (6'ss ref WATER LINE ) and 1 WPW10498990 (valve-inlt)

Near Wind Tree Ln, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for scratch on liner of freshfood . Quick pics of damage . Called tech line to document . Didn’t have time to call tech line .; O-emld tckt

Near Arbors Cir, Elgin, TX 78621
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for “unit keeps shutting off” complaint. Inspected unit and found main control to be faulty. Removed and replaced main control. Unit checks good. No leaks detected, at time of service."

Near TX-95, Bastrop, TX 78602
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for thermester replacement, defrosted unit and R&R thermester and tested good, no leaks on site"

Near Westinghouse Rd, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Gate code 1036 first house on right #43. Arrived on site for cooling issue and dispenser ui. Unable to reset filter from dispenser ui,ui unresponsive on all selections. Ran diagnostics test during Evap fan test fan not ramping to higher speed diagnosed unit will need Evap fan and dispenser ui,ordering niagra control in case needed. Return appt set for 10/26 ; ordrng 1 W11212356 (EVAP MOTOR) and 1 WP2318054 (CONTROL) and 1 WPW10151236 (CONTROL DISPENSER)"

Near Liberty Park Dr, Austin, TX 78746
Jerry C.

Jerry C.

WASHER WHIRLPOOL WTW4816FW2 "WTW4816FW2 Arrived to inspect no power to washer. Confirmed the no power situation. Tested the outlet, which tested 120 as designed. I found incorrect part in factory sealed and labeled box. Office to order and verify correct part in box. No leaks observed during service.; ordrng 1 CNOTES (VERIFY CORRECT PART IN BOX) and 1 W11170319 (CONTROL )"

Near N Main St, Belton, TX 76513
Jerry C.

Jerry C.

WASHER AMANA NTW4600YQ0 "NTW4600YQ0 Arrived and installed all 4 suspension rods, the tub ring and the bleach dispenser that were ordered on previous call. After installation of the above parts, the washer was tested, no leaks observed during service."

Near Cayuga Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

COOKTOP KITCHENAID JED8430BDB "JED8430BDB Arrived to install previously ordered FR infinite switch and cooktop element. After installation, unit tested as designed after service."

Near Royal St, Salado, TX 76571
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED7000DW1 "Arrived on site for improper drying conditions. Tested unit and unit did heat thus cutt off was not defective. Further testing found temps were too low. Opened unit to,find lint on tip of thermistor. Clean. Tested. Unit now heats to 175 degrees consistently"

Near Lady Grey Ave, Pflugerville, TX 78660
Derek S.

Derek S.

REFRIGERATOR GE PDS22SFSBRSS "Arrived to repair unit for high temps, found freezer not defrosting, need heater and bimetal, also,replace the fan due to covered in ice, will need two hrs to manually defost unit, no one no to sign damage waver for defrost. Office to reschedule xpart,2 hr to defrost 2 hr defrost 2 hr defrost 2 hr defrost ; ordrng 1 WATERFILTER (MRS WANTS FILTER REPLACED WILL PAY FOR IT ) and 1 WR50X10042 (HEATER) and 1 WR50X10044 (BI METAL) and 1 WR60X10196 (EVAP FAN)"

Near Rainey St, Austin, TX 78701
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KFCS22EVMS7 "KFCS22EVMS7 Arrived to inspect ice on fc floor. The drain tube assembly had plugged and required replacement. Per S38253, the drain tube is covered. I removed and replaced the drain tube assy and removed ice from the evaporator area. Operational test good, no leaks observed during service.

Near Malaga Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT970SAHV0 "WDT970SAHV0 Arrived to check machine not dissolving pods.. The machine filled with water, but there was no circulation pump. There was 55.4 volts present to the pump at all times the control was active. This required replacement of both the control and the pump. Verified all other options present. No leaks observed during service test. ; ordrng 1 W11087206 (cntrl-elec)"

Near Williams Dr, Temple, TX 76502
Thomas L.

Thomas L.

WASHER WHIRLPOOL LSQ9200PQ4 Arrived on site for no drain and notes then condition. Found unit to have a good little switch but a failed timer. Customer will let us know after she looks at new products if she wants us to complete the repairs.

Near FM972, Georgetown, TX 78626
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG320M0BB2 "Arrived back on site for bulb blowing again, found connections at socket loose, crimped down wire terminals and got a snug connection, replaced bulb w th customer supplied bulb, and tested good."

Near Chad Loop, Round Rock, TX 78665
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not completing cycle . Ran diagnostics. And got long fill error code . Valve was making a loud whining noise and very little water flow . Replaced valve . Ran diagnostic all checked good . No water leaks detected at time of service . Job complete .

Near Watersedge Terrace Dr, Elgin, TX 78621
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for no cool. Removed compressor cover found uv dye in compressor compartment,no dye on compressor or filter drier,powered unit on compressor failed to power on. Diagnosed failed compressor,found source of dye,found leak at manufacture weld joint between discharge tube and condenser. Removed compressor installed new compressor repaired weld joint at condenser. Vacuumed system down unit kept vacuum recharged system to manufacture spec. Let pressure stabilize,no traces of dye from joint,powered unit on compressor running no traces of dye from weld joints. Repair covered under AUTHO ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"

Near Lookout Ln, Austin, TX 78746
Steve C.

Steve C.

COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.

Near Tumbleweed Dr, Killeen, TX 76542
Jerry C.

Jerry C.

MICROWAVE WHIRLPOOL WMH31017FS0 "WMH31017FS0 Arrived to inspect noise. I found the heating system failed and was making a very loud noise. The mag, cap and diode will all be required. ; ordrng 1 W10850446 (capactr-mg)"

Near Wolf Ranch Parkway, Georgetown, TX 78628
Scott  M.

Scott M.

WASHER MAYTAG MHWZ600TB01 Arrived on site washer not draining . Found drain pump has failed also drain hose has been rubbing on back of tub and about to rub thru . Ordering drain hose . Nonwatet leaks detected at time of service . Please call to set return visit .; ordrng 1 WPW10114608 (hose)

Near Elgin, TX 78621
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site and replaced valve duagnosed on previous visit, started ice machine on normal and it Is progressing properly and making ice. Recommended to customer that a cleaning cycle be ran before it is used to make ice for consumption. No water leaks from connections at time of service, collected remaining balance, job complete"

Near Niederwald Dr, Kyle, TX 78640
Steve C.

Steve C.

DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site for the unit is not drying or cleaning dishes. Tested the unit and found the unit upper rack has fallen and not attached to the feed tube. Unit heater is heating. Unit will need new adjusters. Advise customer not to use the unit due to potential leak.; ordrng 1 W10712394 (adjuster)

Near Guadalupe Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived on site and spoke with tech line and found no DC voltage two evaporator fan motor. Although control board kit was replaced seven months ago tech line recommended replacing it again. After replacement power is now going to fan motor again. Customer will monitor refrigerator to ensure it is operating properly now. The water leaks from connections at time of service

Near Manor Ridge Ct, West Lake Hills, TX 78746
Kevin B.

Kevin B.

RANGE WHIRLPOOL KDRS463VSS00 "Arrived on site and inspected oven and found hidden bake element has failed and burnt through liner. Took pictures. Liner can’t be replaced it is not is serviceable item cava range cannot be repaired properly and safely, collected service fee, job complete."

Near Circleview Dr, Austin, TX 78733
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for vent hood not working. Performed diagnostics and tested out and found correct. Gained access to fan switch and found blown. Found fan motor wire harness was pinched. Will replace harness with switch with fan motor. Schedule return for Friday the 26th.; ordrng 1 WPW10395033 (motor-fan) and 1 WPW10395126 (SWITCH )

Near Inspiration Dr, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DRYER WHIRLPOOL MEDB835DW4

Near Green Forest Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW85HEFW1 "Arrived on site and sat washer into diagnostic cycle and found error codes, Water level system error, no water detected entering machine, overflow condition. Ran a diagnostic cycle and found no hot water entering machine. Reset harness and it is working properly now. No water leaks from connections at time of service, job complete"

Near Merrick Ln, Austin, TX 78745
Derek S.

Derek S.

RANGE WHIRLPOOL WFG525S0HZO "Arrived to repair unit for bottom door not closing, found missing the guide, ordering part, need to schedule call with so 202462 same day same appointment, office to reschedule ; ordrng 2 W10807828 (DRAWER GUIDES)s"

Near Tillotson Ave, Austin, TX 78702
Clif L.

Clif L.

RANGE WHIRLPOOL WFG530S0ES1 Arrived on site to diagnose an oven with the lightbulb that keeps burning out. Found loose connection on socket assembly causing premature failure of bulbs due to constant cutting on and off during use. Re-terminated wire with new terminal and tested unit. Found all is functioning properly at this time.

Near Plough Shores Ln, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for customer complaint of fresh food section door not sealing, found hinges were sagging causing door not to seal at top left corner. I tried to adjust the hinges, but was unsuccessful. Ordering hinges, plastic washers, and adhesive to seal cabinet. ; ordrng 1 WP2183852 (shim) and 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door) and 2 WP487576 (washer)s"

Near 10th St, Blanco, TX 78606
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for “noisy operation” complaint. Inspected unit and found evap fan and blade faulty. Removed and replaced evap fan and motor. Made sure all screws and fasteners were secured. Unit is performing as designed. No leaks detected, at time of service. Unit is still making “stepped up” evaporator motor sound. According to techline(#7723268299), this is normal, for this unit."

Near Single Trace, Austin, TX 78728
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4800BQ0 "Arrived on site and inspected washing machine and found basket has separated and is now into pieces. Attempted to remove basket and it has seized to gearcase shaft. The entire drive assembly, basket and tub will need to be replaced in order to correct issue. No water leaks from connections.; ordrng 1 NEEDAUTHO and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (GEARCASE) and 1 WP3951744 (agitator)"

Near Dovemeadow Dr, Austin, TX 78744
Joseph C.

Joseph C.

REFRIGERATOR MAYTAG MFI2569VEA1 "Arrived on site for “display shutting off” complaint. Inspected unit and found main control to be faulty. Removed and replaced control. Set code. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Service fee applied."

Near Dapplegrey Ln, Austin, TX 78727
Scott  M.

Scott M.

WASHER MAYTAG MVWX655DW1 "Arrived on site , replaced inlet housing . Ran unit and no water leaks detected at time of service . Job complete ."

Near Ridgelea Dr, Austin, TX 78731
Joseph C.

Joseph C.

DRYER GE GTD42EASJ2WW Arrived on site for “time not advancing and dryer door not shutting well” complaint. Inspected unit and found timer to be faulty. Removed and replaced timer. Found door to be out of alignment. Adjusted door. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Scofield Ridge Pkwy, Austin, TX 78727
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Arrived on site for vibration noise from fridge . Used sealer on compressor mount and around the back cover where bend was from previous visit . Unit has stopped the vibrating noise . Nonwater leaks detected at time of service . Job complete .

Near Avenue H, Austin, TX 78751
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for loud noise. Opened fresh food door found gears inside of diffuser making loud noise. Diagnosed unit will need diffuser assembly. Installed new diffuser powered unit on, diffuser working as designed no odd or loud noise; used 1 W11164593 (DIFFUSER) from stock"

Near Lee Barton Dr, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for condensation on gaskets and temp issues. At time temps goo din fresh food. Found condensation on seals and mullion heater. Changed humidity sensor to allow Illinois heater to power on. No ice build on evaporator cover good air flow,removed compressor cover found gap at drain to fresh food,added sealer around drain tube to prevent warm air from entering compressor compartment."

Near Fontana Dr, Austin, TX 78704
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace control. Refrigerator has an adaptive defrost control. Ordered correct part.; ordrng 1 WPW10352689 (cntrl-elec)

Near Barbara Dr, San Marcos, TX 78666
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDTE104ESS4 Arrived on site for poor washing . Found wash motor has failed . Arrived on site with wrong part but right sticker . Will need correct sump and motor . No water leaks detected at time of service. Return 10/29 . Please double check part before Monday .; schdld next appmnt for 10/29 MON !

Near Stoneywood Dr, Austin, TX 78731
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4616FW2 Arrived on site to replace gasket and tub ring for washer. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Gray Blvd, Austin, TX 78758
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found no lights working in unit. All door switches working properly indicating failure of light control module. Installed new control and tested. Unit working properly and all water connections dry at time of service. Job complete

Near Lehne Rd, Bertram, TX 78605
James C.

James C.

REFRIGERATOR KITCHENAID KSSC48FTS00 Arrived on site and tested operation. Found unit completely dead. Checked connections at board and found power supply and defrost heater connections were reversed. Corrected issue and tested. Unit now working and cooling properly. Instructed customer that there could be an issue with defrosting down the road due to previous company reversing connections after they installed replacement board. Collected service call. Job complete

Near Tempe Dr, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 Arrived on site to diagnose a refrigerator that is condensating in the RC. Found RC door gasket torn on lower center portion. Replaced door gasket and shaped using applied heat. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Addison Ave, Austin, TX 78757
Tyler B.

Tyler B.

OVEN MAYTAG MEW6627DDS "Arrived on site for dead unit after storm, gave quote for control replacement ordrng 1 WP8507P322-60 (cntrl-elec)"

Near Co Rd 366, Taylor, TX 76574
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on site to replace fuse and interlock assembly for microwave. Replaced parts as per part instruct sheet. Unit still blows fuse when door is open or closed. Per CS he will contact whirlpool to see how they want to proceed with this unit.; ordrng 1 CNOTES (CS TO HANDLE CLAIM FROM THIS POINT.)

Near N Interstate Hwy 35, Pflugerville, TX 78660
James C.

James C.

DISHWASHER MAYTAG MDBH965AWS Arrived on site and tested unit. Found door latch has failed causing door not to close properly. Installed new latch assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Driftwood Ln, Cottonwood Shores, TX 78657
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site for the unit light flickers when opening the door. Tested the unit and found the three way switch is defective. Replaced the switch and tested the unit. Unit heats and works properly.

Near Holiday Creek Ln, Georgetown, TX 78633
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site to repair unit for ice cubes overfilling in bin, I found the icemaker arm was not seated into icemaker, reseated the arm and verified operation, no water leak present at the time of service."

Near Palm Drive, , TX 78610
James C.

James C.

DISHWASHER MAYTAG MDBH955AWW Arrived on site and tested operation. Found unit fills with water and drains but motor not running. Found high current fault on board and ohmed motor. Found motor checks good. Control has visibly failed diodes on motor circuit. Unit will need new control to repair. All water connections dry at time of service ; ordrng 1 WPW10218837 (cntrl-elec)

Near Bridget Dr, Marble Falls, TX 78654
Derek S.

Derek S.

REFRIGERATOR GE DSS22JEMDBB "Arrived on site to repair unit for not cooling, I found the control was defective electrical failure, replaced the control and unit started up with no issue. No water leak present at the time of service"

Near Thome Valley Dr, Del Valle, TX 78617
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to repair unit for not cooling in fresh food, I found evaporater motor Intermittently not running, replaced the evap motor, and control due to electrical issue, and thermistor, steamed out all the ice and cleaned, no water leak present at the time of service"

Near Maha Dr, Del Valle, TX 78617
Derek S.

Derek S.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to repair unit for not starting cycle, found error code long fill, the unit does not have hot water connected to it from the house water line only cold water, checked the water valve and it was ok, informed Mrs she can only use tap cold wash cycle due to no hot water, also found the drain it duct taped air tight to the house drain, not recommended can cause siphoning, replaced the capacitor due to basket speed fault and calibrated, unit working as designed no water leak present at the time of service. C notes"

Near Darold Dr, Del Valle, TX 78617
James C.

James C.

DRYER MAYTAG MEDX655DW1 Arrived on site and tested unit. Found not heat when running. Tested all fuses and tested element and found to be good. Tested for proper voltage and found voltage only coming from motor to element. Found proper voltage at timer but temp selector not passing voltage through on high setting only. Unit has failed temp selector. Instructed customer that part is factory only and office will set up return service once eta given by manufacturer. Unit and vent clear of lint build up. Customer can use dryer on medium and low temp settings; ordrng 1 W11230567 (TEMP SWITCH)

Near W Bluebriar Dr, Granite Shoals, TX 78654
James C.

James C.

RANGE GE PHS930SL1SS Arrived on site and tested operation. Found user control blank with hot surface lights flickering. Checked all connections at user control and main control and found to be good. Ran diagnostics and found several faults for communication error with console and main control as well as stuck cancel button and number 1. Unit will need main control and console to repair. Unable to locate a valid p/n for console. Took photo of console and instructed customer that the office will be in contact to schedule return visit once part eta is known; ordrng 1 C-NOTE (CONSOLE) and 1 WB27X30452 (CONTROL)

Near Clear Cove Dr, Granite Shoals, TX 78654
Paul R.

Paul R.

WASHER MAYTAG MVWB835DW2 Arrived onsite for the washer not spinning leaving the clothes wet and some water still in the basket. I checked stored error codes and found an F0E3 code. I found the basket turning freely. I ran test 51 and all steps passed. Ms stated she was washing towels when this happened. I found the legs screwed all the way in the chassis. I found rub marks on the rotor. I screwed the legs all the way out and adjusted the level of the unit. I ran the unit in a high speed spin and adjusted the legs for vibration. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Nelson Ranch Loop, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site to remove any clogs-in the drain. Used a 1/4 inch tubing to clear. Tested the unit and unit works properly. All water connections were dry at the time of service.

Near Creek Pl Dr, Killeen, TX 76549
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for the refrigerator with the doors not closing correctly and the ice dispenser leaking water. I found the door mullion not opening all the way causing it to hit the right door when closing the left door. I found the ice door not closing fully on the separator. I replaced the mullion and the separator. Mr mentioned the FC door rusting. I found multiple rust spots on the FC door and some on the left RC door. I took pics in SDQP of the spots and I explained to mr that this is considered cosmetic and he would need to contact Whirlpool Customer Care to have them send us a concession to replace the doors or he could use a non scratch SS pad to remove the rust and then a good polish on the doors. Call complete.

Near Rio Verde Dr, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "WRV986FDEM01 Arrived to inspect cooling issue. I found the fc frozen and removed the ice and verified defrost and all other functions present. The cabinet required adjustment to facilitate fc door closing. I advised the customer of the shelf and pizza storage clearance issue. Operational test good, no leaks observed during service.

Near N Beal St, Belton, TX 76513
Jerry C.

Jerry C.

REFRIGERATOR GE GSS25LSLECSS GSS25LSLECSS Arrived to instal parts. I removed and replaced the sealed system components and vacuumed the system. I verified no vacuum leaks and then charged the unit with the mfg prescribed refrigerant charge. The unit operated as designed and started cooling. No leaks observed during service.

Near FM1670, Belton, TX 76513
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "WRX735SDBM00 Arrived to inspect no ice. I removed and replaced the ice maker. After completing the job, no leaks observed during service test. Ice maker

Near Triton Dr, Belton, TX 76513
Steve C.

Steve C.

DISHWASHER WHIRLPOOL WDF330PAHB0 Arrived on site for the unit is not working properly. Customer advised they will start the unit and nothing happens but all the lights will be on as a normal operation. Tested the unit in diagnostics and received error code 5-2. Found the unit will need a new sump and motor. Unable to locate the part due to no Internet connection. Office will need to research and reschedule the customer.; ordrng 1 RESEARCH (SUMP AND MOTOR )

Near Holiday Creek Ln, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER GE GSD3230F00WW GSD3230F00WW Arrived to instal previously diagnosed and ordered part. I removed and replaced the sump assembly and tested. All functions returned to the unit and it cycled and drained as designed. No leaks observed during service.

Near Carriage Rd, Temple, TX 76502
Paul R.

Paul R.

FREEZER WHIRLPOOL GX5FHTXVY04 "Arrived onsite for the refrigerator with a water leak in the freezer. I found the drain tube sticking causing the water to run in the FC during defrost and eventually out the door and on the floor. I found the drip pan, evaporator, and bottom of the compartment full of ice

Near Kilmarnock Dr, Austin, TX 78726
Tyler B.

Tyler B.

RANGE WHIRLPOOL RF369LXPT0 "Arrived on site for install of pre diag parts. R&R element,switch and connector. Tested good"

Near Covered Wagon Trail, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL KURL204ESB00 Arrived on site and inspected unit for damage. Found small dent near top of handle. Installed new door skin and nameplate. Unit tests good. Job complete

Near La Serena Loop, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIA18NNJS5 Arrived on site for Noisey operation. Observed unit complete an already started slab and it’s harvest cycle. Observed unit start a second slab. All operations were normal. All sound levels were all normal. All water connections were dry.

Near The Trails Pkwy, Horseshoe Bay, TX 78657
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site to install previous to install previous diagnosed parts. Removed both freezer rails and installed new. Removed existing ice build up in freezer. Installed door and tested opening and closing operation. Performed diagnostics mode and tested damper. Checked freezer door switch. All tested good, no water leaks present."

Near Milan Meadows Drive, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave vent light no turning off. Gained access to light socket and tested voltage. Found connections making contact and grounding to light socket. Removed connectors and cleaned. Adjusted socket and connected connectors and tested unit. All tested good.

Near Brenham Lane, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "WRF736SDAM14 Arrived to inspect water in rc. I found excessive condensate forming within the rc chamber, especially from the ice maker housing and the top of the air tower. Further inspection revealed the left rc door badly warped and not allowing the mullion to fold closed without applying a high amount of force by hand. The lower right corner of the fc will require adjustment to correct chassis overlap. The door and mullion will require replacement. Office to authorize door and mullion. I advised the customer to manually operate the mullion until we return with the door and that the door may take 6-10 weeks. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 CNOTES (PART AUTHORIZATION) and 1 LW10630233 (dor-fip ss) and 1 W10806457 (rail-mulln) and 1 W11171728 (DOOR-ICE)"

Near Whispering Oaks, Temple, TX 76504
Brandon C.

Brandon C.

WASHER MAYTAG MVWX655DW1 "Arrived on site for part hanger, I replaced control board, calibrated unit, everything tested good. No leaks at time of service."

Near Creek Rd, Dripping Springs, TX 78620
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived on site for tub replacement, found new tub damaged ; saved tckt"

Near Estes Park, Taylor, TX 76574
Kevin B.

Kevin B.

WASHER GE WBVH5300K0WW "Arrived on site customer complaint is of washer leaked once During a cycle. Could not duplicate experience ran a wash cycle washer did not leak. No water leaks from connections at time of service, job complete."

Near Penion Dr, Austin, TX 78748
Brandon C.

Brandon C.

RANGE WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of unit not heating to proper temperature, I calibrated unit, everything tested good."

Near Serene Hills Dr, Austin, TX 78738
Jonathan  S.

Jonathan S.

REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site to install previous diagnosed part. Gained access to main control, removed failed control and installed new. Programed control with correct code. Checked compressor amp draw and found within normal range. All tested good, no water leaks present.

Near Rim Rock Dr, Georgetown, TX 78628
James C.

James C.

COOKTOP JENN-AIR CVGX2423B Arrived on site and tested operation. Found both rear burner continue to spark when lit intermittently. Swapped igniter switches to test and found the issue followed the switches. Unit will need 2 new switches to repair. . Collected diagnosis applies to quoted labor; ordrng 2 WP71003385 (switch- ig)s

Near Bay W Blvd, Horseshoe Bay, TX 78657
Derek S.

Derek S.

DISHWASHER KITCHENAID KDTE254ESS "Arrived on site to repair unit for not starting a cycle, I found the user interface and control shorted electrical failure, replaced the interface and control and verified operations with no issues, no water leak present at the time of service

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool in fresh food. No ice build up in fresh food,freezer working as designed. Removed evaporator cover ran test 4 good frost pattern in fresh food during test 4 of 3 way valve. Diagnosed faulty thermistors. Removed harness installed new harness assembly,powered unit on checked air flow good.

Near Del Curto Rd, Austin, TX 78704
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Check for leaking issues. Found gasket worn allowing water to leak out of dishwasher. Replaced gasket and cycle, all functions tested OK. No leaks present. Job complete"

Near Cougar Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

DRYER WHIRLPOOL MDET446AYW "arrived on site to inspect dryer timer not advancing. Upon further inspection, I placed the unit in diagnostics and checked for error codes and there were none. The customer advised that the unit timer would not count down and she could smell something burning. I lifted the top of the unit to expose the drum and inner components and turned the unit on. Immediately, I could hear a loud metal to metal grinding noise. I pulled back on the front mount that holds the drum seal and the noise stopped. I found that the seal is badly worn and will need to be replaced as will the rear seal. I stopped the unit and turned the timer to 10 minutes and started the unit and found that the after almost 15 mins, the timer had not counted down and the unit continued to operate. I verified ohms to the element, cutoffs and fuse. I verified voltage to the door switch. No lint observed during service, job completed."

Near Larue Pass, Austin, TX 78717
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL KSSC48FTS03 "Arrived on site to check unit for high temps. I was reading 45 in fresh food and -06 in freezer, found the evaporater motor was not running at correct speed and and not transferring air into the fresh food due to intermittently working, after repair found fan is running smooth but cutting off and on, will need to replace the control kit due to electrical failure, did not have the control kit reschedule for Monday, no water leak present at the time of service

Near Bowman Ave, Austin, TX 78703
Diego G.

Diego G.

DRYER MAYTAG MEDB725BW0 Arrived on site. Replaced drum assembly and test it. Unit is still making a noise but everything is functioning. We have done everything to the unit possible to remove noise. Customer still not satisfied and will get with extended warranty for resolution. Job complete

Near Springwood Dr, Spring Branch, TX 78070
Diego G.

Diego G.

MICROWAVE KITCHENAID KMHC319ESS2 "Arrived on site. Check for door issues. Found light flickering causednby primary switch. Replaced primary switch and cycle, all functions tested OK. Job complete"

Near FM306, Canyon Lake, TX 78133
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Check for no cool issues. Found refrigerator evaporator excessively frozen over. Instructed customer they will need to thaw out for 36 hours. Or need harness assembly to repair unit. Rescheduled for 10/29/18; schdld next appmnt for 10/29 MON !

Near Provence Pl, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSEB900ESS3 Arrived on site to test unit for front glass shattered. Found broken glass replaced front glass test unit and found nameplate crooked. Will need to order new outer glass office to reschedule. ordrng 1 WPW10634271 (OUTER GLASS )

Near Nutria Run, Austin, TX 78744
Diego G.

Diego G.

DRYER MAYTAG MED6000XW1 "Arrived on site. Checked for no heat issues. Found cut off bad creating no heat. Replaced cut off fuses and tested, all functions tested OK. Instructed customer on cleaning exhaust going outside. No leaks present. Job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HB00 Arrived on site to test unit for damaged panel. Found damaged panel will need to order new console panel black W11297707. Reschedule for tuesday 10/30. ; ordrng 1 W11297707 (CONSOLE BLACK )

Near Peccary Drive, Austin, TX 78744
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Checked for door issues. Found Dent on the left refrigerator door. Will need to order door assy to repair unit. Office to reschedule; ordrng 1 W10815695 (DOOR ASSY )

Near Appellation, New Braunfels, TX 78132
Brandon C.

Brandon C.

WASHER MAYTAG MAV6300AWW "Arrived on site for customer complaint of loud noise, found noise coming from transmission. I explained to customer that the unit is still functioning as designed just a little noisy due to age. Unit tested good, noise is normal for age of unit."

Near Aria Ridge, Austin, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW5500FC0 "Arrived on site for customer complaint of washer tripping breaker. Found unit was on an arc fault/gfci breaker, tested washer in diagnostic mode, unit tested good. Instructed customer to have electrician look at loose wall outlet and breaker."

Near Maxwell Way, Lakeway, TX 78738
Diego G.

Diego G.

WASHER AMANA NFW7200TW10 "Arrived on site. Replaced latch and striker assy. Ran tests, all functions tested OK. No leaks present. Job complete"

Near Red Cloud Peak, Canyon Lake, TX 78133
Tyler B.

Tyler B.

RANGE MAYTAG MGR6600FZ0 "Arrived on site for sensor and control replacement, replaced sensor. Upon replacing control, found box re-tapped, found safety sticker torn, and no screen protector, indicating that part was a used parts, also faulty. Re packaged control for return and ordering new control ; ordrng 1 W11101498 (CONTROL)"

Near Sweetgum Ln, Round Rock, TX 78665
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Upon further inspection, using my thermalcouple, I placed my thermal lead at the center of the middle rack of the upper unit and began testing on Bake mode at 350 degrees. When the unit beeped at 350 degrees preheat, my temp reading was 276 degrees ad only reached 312 degrees before temps began to drop again. I placed the unit in diagnostics and it was reading that the unit was 349 degrees. I tested the bottom unit in the same manner and my temp reading at 350 degree preheat was 291 and only reached to 316 degrees. I removed and replaced both sensors and tested again and my readings were more appropriate. I averaged 352 in the upper unit and 348 in the bottom unit. Job completed."

Near Little Elm Trail, Cedar Park, TX 78613
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly and friction pads on the door hinges ad tested the unit. The unit operated as designed. I re-installed the toe plate and retainers. No water leaks observed during service, job completed."

Near Parker Pl, Cedar Park, TX 78613
Brandon C.

Brandon C.

WASHER GE 417.440824 "Arrived on site for customer complaint of unit string during spin cycle. I found unit would drain but not spin, found faulty motor control, and door lock. Returning tech needs to replace door lock first. ; ordrng 1 131763256 (DOOR LOCK) and 1 134743500 (control board motor)"

Near Lakota Pass, Austin, TX 78738
Lou S.

Lou S.

DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer sparking. Upon further inspection, I found that the black wire at the terminal block had shorted and melted. Also, I found that the thermostat wires were not connected. The customer advised that he had someone take a look at the unit prior to my service. I reconnected the wires to the thermostat and replaced the terminal block and wiring ad tested the unit. The unit operated as designed. No lint observed during service, job completed."

Near Slip Dr, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for customer complaint of door being damaged, found right side door was damaged. Ordering door, ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10430228 (dor-fip ss)"

Near Cooper Ln, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test unit and found burned wire nut. Replaced wire nut test unit and unit test good job complete no leaks present at this time.

Near N Bluff Dr, Austin, TX 78745
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW8500DC0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F6E2 (Communication Error), F0E5 (Off Balance),F2E1 (UI Stuck). Was able to clear codes. Ran encoder test and passed. Calibrated unit on test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service."

Near Sunrise Hills, Lampasas, TX 76550
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL ADB1400AGS0 "Arrived on site for customer complaint of damaged dishwasher panel, found panel was damaged ordering front panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10274902 (panel)"

Near Cooper Ln, Austin, TX 78745
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to inspect range oven door trim coming apart. Upon further inspection, I found that the upper left corner and the middle of the outer door glass trim is separating. I attempted to press the trim onto the glass, but the customer advised that he did the same thing when it first happened and eventually it separated again. I removed the door to inspect further and found that the outer door glass assembly is warped. I am ordering the outer door glass, nameplate and will return with the trim pieces prescreened for today. Due to the glass being an Expart, the office will need to schedule return service. No gas leaks detected during service.; ordrng 1 W11158172 (GLASS-DOOR) and 1 W11178521 (NAMEPLATE)"

Near Lyndhurst St, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFC150M0EB2 Arrived on site to install previous diagnosed parts. Found failure was with burner grounded and causing switch to fail. Made correction to burner and installed switch. Tested operation. All tested good. Spoke with builder on repair.

Near Continental Ave, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for washer leaving soap on clothes at end of cycle. Performed diagnostics mode and checked fault history, no error codes. Ran automatic test cycle and unit passed. Removed jumper from coin control and tested in normal operation. All tested good, no water leaks present. (TL100) . Recommend to run on heavy duty cycle to help remove soap scum."

Near Co Rd 256, Liberty Hill, TX 78642
Lou S.

Lou S.

REFRIGERATOR LG LSC22991ST "arrived on site to inspect refrigerator ice maker leaking water into the ice bin. Upon further inspection, I found evidence of the leak on the side of the ice maker and the large ice buildup in the ice bin. It appears that the water is leaking when the water is dispensed into the reservoir and it goes through where the bell arms seats in the ice maker. Otherwise, the ice maker is working well and producing ice. I am ordering the ice maker and scheduled return service for 10/31/18 and the customer requested first call (8-11). No water leaks observed at completion of service.; ordrng 1 AEQ73130002 (ICE MAKER)"

Near Rabbit's Tail Dr, Leander, TX 78641
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 Arrived on site for improper cooling in the fresh food section. Found 4 degrees in freezer section and 39degrees in the fresh food section. The evaporators were clear on ice. Found all operations performed properly during diagnostics. Reset control and customer will observe the unit as it has not been making ice. Please note that unit was in about 4inches of water about a week ago. Michealduaghtry 562@ymail.com

Near Lakeshore Ln, Sunrise Beach Village, TX 78643
Thomas L.

Thomas L.

RANGE KITCHENAID KSEG950ESS1 Remove and replace cooling fan due to Noisey bearings. Unit now tests properly.

Near S Chaparral, Burnet, TX 78611
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for oven not maintaining temperature. Customer stated that inspector stated temperature was 25° off and needed tipping bracket. Inspected for bracket and found in place. Found oven door seal torn and not staying in place. Spoke with customer on temperature issues and user care guide. Calibrated -10°, it was calibrated +10° . Will need to replace oven door seal. Schedule for return on Monday the 29th. ; ordrng 1 WPW10535788 (SEAL)"

Near Carlina Loop, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR MAGIC CHEF RB171ALV Arrived on site for faulty thermostat. Installed new thermostat powered unit on compressor and fans powered on unit working as designed.

Near Penion Dr, Austin, TX 78748
Steve C.

Steve C.

DRYER WHIRLPOOL GEW9200LW1 Arrived on site for the unit will not star. Tested the unit and found when pressing start unit makes a humming noise and drum won’t rotate. Found the blower wheel was stuck. Secured the wheel and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Antelope Trail, Harker Heights, TX 76548
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked fault codes, found fault code F5-E2 fault. Ran automatic tested mode and found unit operating. Removed jumper wire and tested in normal mode. Found failure is with coin chute. Will need to replace complete assembly to repair. Spoke with customer on providing coin lock box and service key. ; ordrng 1 W11126319 (COIN CHUTE)"

Near Co Rd 256, Liberty Hill, TX 78642
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site for water leaking. Unit unplugged and not connected to water due to refrigerator flooding house. Connected water line to source,turned water on found leak at water tube in fresh food section. Shut off water,disassembled fresh food found crack in water tube causing water to constantly leak. Removed damaged tube installed new connector to replace damaged tube. Turned water on to refrigerator ran water dispenser no leaks from tube or connector,unit working as designed. ; used 1 W10271543 (CONNECTOR) from stock"

Near Davis Oaks Trail, Austin, TX 78748
Luis M.

Luis M.

REFRIGERATOR KENMORE 106.545364 "Arrived on site for water leaking from dispenser. At time of visit can see water dripping from dispenser water tube, diagnosed air in line causing water to drip. Removed kick plate found connector to tube covered in debris,removed connector cleaned tubing and connector. Reinstalled water tube correctly to connector tested water dispenser no leaks unit working as designed"

Near McCarty Ln, Austin, TX 78749
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator slowing producing ice and ice in FC door rails. Performed diagnostics mode and checked for error codes on ice maker and found E5 timed ice making. Ran harvest cycle, passed. Inspected freezer and found factory silicone not in proper place. Found service pointer W10758831B. Called tech support to address slow ice production (SR7723273270). Will need to replace rails to complete repair. Schedule return for Monday the 29th. Customer requested 30 minute call ahead and late PM. ; ordrng 1 SEENOTE (REQ LATE PM) and 1 W10625069 (bracket/ LEFT ) and 1 W10625070 (bracket/RIGHT) and 1 WP482338 (SILICONE/ CLEAR)"

Near Las Casas Way, Georgetown, TX 78628
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit overheating. I replaced the compressor Monday10/22/18. Customer called me that evening and stated it was so hot he was going to turn the unit off. I arrived today and found the unit operating correctly but the compressor was over heating again. Fan was running. Condenser was clean. Air was was proper. Contacted Manufacturer Techline and spoke with Dustin. He recommended that a new compressor be ordered from the FACTORY and not a parts distributor.SR# 7723269887; ordrng 1 ORDERFROMWHIRLPOOLONLY and 1 SF8404 (VALVE) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)

Near Edge Field Dr, Kingsland, TX 78639
Steve C.

Steve C.

DRYER WHIRLPOOL WED7300DW00 Arrived on site for the unit will not start. Customer advise previous company came to fix it and still not working. Tested the unit and found the thermal fuse has no continuity and the element is grounded due to screw touching the cabinet. Secured the element and replaced the fuse. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Mesa Dr, Killeen, TX 76542
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for not draining. Test unit and found clogged drain hose. Unclogged drain hose test unit and unit draining correctly. No leaks present at this time job complete

Near Superview Dr, Austin, TX 78736
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for convection fan not coming on. Test unit and found convection fan working correctly. Convection fan will not come on for the first 5 minutes of the cycle. Unit working as designed. Job complete

Near Kinney Ave, Austin, TX 78704
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KFGU766VSS00 Arrived on site to test unit for unit not turning on. Test unit and kind unit getting power but not responding. Found bad ignitor module.

Near Melridge Pl, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for failed compressor,compressor spit oil in system,removed compressor,drier and 3 way valve,installed new compressor,filter drier and 3 way valve. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down unit correctly. File number for installing second compressor #7723235787 CNOTE; ordrng 1 CNOTE (SHOULD GET PAID FOR INSTALLING SECOND COMPRESSOR GOT FILE NUMBER)"

Near Lone Spur Ln, Driftwood, TX 78619
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good job complete no leaks present at this time.

Near Pecos St, Austin, TX 78703
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 Arrived on site for washer not completing cycle &suds code . Found drain motor failed . Replaced drain pump . Ran diagnostics cycle no water leaks detected at time of service . All checke normal . Job complete .

Near Edgemont Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT770PAYM2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need to replaced sump and motor. Ordering new sump and motor WPW10482482. Rescheduled for Monday 10/29 ; ordrng 1 WPW10482482 (SUMP AND MOTOR )

Near Mesa Verde Dr, Austin, TX 78737
Scott  M.

Scott M.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for dead dishwasher . Found power cord in junction box burn up . Unable to access connections due to floor installation , toe kick is grounded in only able to remove cover from junction box to examine wires. Customer will have to tile installers to remove tiles and get electrician to replace electrical wire . Nonwater leaks detected at time of service . Job complete ."

Near Shadow Mountain Dr, Austin, TX 78731
Leonardo C.

Leonardo C.

COOKTOP JENN-AIR JED4536GS00 Arrived on site to test unit for unit turning on by itself. Called techline and techline advised to check to make sure it was on its own dedicated circuit and unit is. Then techline said to replace appliance managers. Ordering new appliance manager W11156929 and W11083952 File#7723268979 rescheduled for Monday allow 2 hours ; ordrng 1 2HOURS (2 HOURS ) and 1 W11083952 (CONTROL BOARD ) and 1 W11156929 (APPLIANCE MANAGER)

Near Heritage Dr, Austin, TX 78737
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSS42DW Arrived on site to diagnose a refrigerator that is leaking anytime the water is turned on. Tested unit and found water line coming to refrigerator has small pinhole causing very slow leak behind unit. Unit has been leaking for sometime and has damage flooring and walls. Damage was documented through Quicpics. Homeowner will need a plumber to replace water line as it is not part of the refrigerator. No further repairs to be done by Appliance Express at this time.

Near Glenlake Dr, Austin, TX 78730
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL ED5FHEXVS04 "Arrived on site for fresh food freezing . Found thermostat failing . Replaced thermostat no water leaks detected at time of service . Job complete"

Near Bell Ave, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WUW35X24DS "Gate code 3332Arrived on site for no cool. Powered unit on,removed evaporator cover compressor and fans running no frost forming on evaporator found some corrosion on heat exchanger diagnosed leak in system. Unit will need compressor,evaporator,heat exchanger and a uv drier. Parts covered under manufacture extended warranty labor not covered.

Near Farm to Market 165, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER ROPER RED4640YQ Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240V. Removed back panel and and checked continuity on thermal fuse. Found n continuity. Removed and replaced thermal fuse. Reassembled and tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 3080, Lampasas, TX 76550
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job to replace fuse. After replacement test oven for heating.

Near River Chase Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIG/SIDE-BY-S WHIRLPOOL WRS970CIDH00 Arrived on site for leaking fridge . Found fresh food drain tube clogged with rust from drip pan . Ordering drip pan and drain tube fresh food . No other water leaks detected at time of service . Autho . Please call to set return visit .; ordrng 1 AUTHO and 1 W10862105 (DRAIN TUBE ) and 1 W11162078 (DRIP PAN )

Near Malaga Dr, Austin, TX 78759
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25KGMCCC Arrived onsite to install heater to SxS refrigerator from prior visit’s diagnosis. Removed evaporator cover and removed defective heater. Installed new replacement. Did not need to defrost evaporator since did frost up as bad as last visit. Reassembled and powered unit. Unit is now cooling and maintains temperature as intended. Full bin of ice as well. All water connections were dry at time of service.

Near Mueller St, Copperas Cove, TX 76522
Arthur B.

Arthur B.

RANGE FRIGIDAIRE FFGF3023LWE "Arrived onsite to install new control,overlay,RF valve,and safety valve. Removed all parts and installed new replacements. Reassembled. Tested unit. All burners and oven work as intended. No other issues found. No gas leaks detected at time of service."

Near Redondo Dr, Killeen, TX 76541
Scott  M.

Scott M.

RANGE WHIRLPOOL WFC150M0EB1 "Arrived on site for both front burners not working. Found receptacles melted . Checked switches , both checked normal . Replaced right and left elements , and blocks . Tested both burners all checked good . Will have to call tech line , center was closed at time of service . Job complete.; saved tckt"

Near Dessau Rd, Austin, TX 78754
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED7500GW0 Arrived onsite for customer complaint of dryer not heating recurring issue. Checked incoming voltage and found only 120V. Checked breaker and found one pole tripped. Reset breaker and tested unit. Found still no heat. Checked continuity on cutoff. Found no continuity. Removed and replaced cutoff. Reassembled and tested. Dryer now heat and tumbles as intended. No other issues found. All water connections were dry at time of service.

Near Belo Dr, Killeen, TX 76542
Clif L.

Clif L.

REFRIGERATOR GE ZISS420DRJSS Arrived on site to replace inverter for compressor. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakecliff Hills Ln, Austin, TX 78732
Steve C.

Steve C.

RANGE MAYTAG WGE745C0FS00 Arrived on site to use the touch up paint per whirlpool for the upper oven. Used the touch up paints and unit is working properly.

Near Scott Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW0 Arrived onsite for customer complaint of top load washer making loud screeching noise when spinning. Tested unit and found inner basket wobbling around when spinning. Also could hear gearcase grinding as well. Unit will need new inner basket and return with gearcase and washplate. Advised customer that AIG must approve parts before we can return. OF to R/S. All water connections were dry at time of service.; ordrng 1 W10752719 (basket)

Near Gail Dr, Copperas Cove, TX 76522
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ED5FHEXVB01 Arrived onsite for customer complaint of SxS refrigerator to cooling since compressor was replaced. Used UV light and found dye coming from copper line inches cabinet that leads to evaporator. Attempted to add Freon and could hear hissing from inside cabinet. Also found compressor hot to touch. Advised customer that unit can’t not be repaired due to leak in cabinet. Advised that AHS will be in contact regarding further steps. Unit is unplugged and water disconnected.

Near Devonshire Ct, Killeen, TX 76542
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW7040DW0 "Arrived onsite for customer complaint of top load washer leaking oil and making loud popping noise when engaging to spin. Customer was able to show garments of the possible stain. Advised that could possible soap stain. Ran calibration and did find that clutch took a long time to engage. Found unit will need new clutch. P&L are as follows; W10754448 (Clutch) Customer advised that company that moved item is coming out to access damage to washer and will advise if the will replace. Customer will callback to advise to proceed. No work performed today. All water connections were dry at time of service.; saved tckt"

Near Cedar Dr, Copperas Cove, TX 76522
Clif L.

Clif L.

OVEN GE ZET1SM2SS gate code 0967. Arrived on site to diagnose an oven that is not registering temperature. Tested unit and found control board locked out and reset control. After resetting control at breaker panel is not functioning properly. No further repairs are needed at this time.

Near Horseback Hollow, Austin, TX 78732
Thomas L.

Thomas L.

DRYER MAYTAG MEDC215EW1 "Checked dryer for a load noise condition. Turned unit on, observed unit while operating, detected noise. Found screw and bracket on heater duct loose, which was causing the noise. Fastened components, reassembled, and turned unit on. Dryer operating properly at this time. Vent was clean"

Near S Chaparral, Burnet, TX 78611
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to replace upper rack rails and pump for dishwasher. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Montagna Cove, Austin, TX 78734
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIC18PNZS0 arrived on site to diagnose an ice machine that will not turn on. Tested unit and found external drain pump failed causing unit not receive power. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Kidd Ln, Austin, TX 78734
Steve C.

Steve C.

REFRIGERATOR GE GSE25HGHBHBB Arrived on site for the unit has excessive frost build up in the freezer. Tested the unit and found the freezer gasket is warped. Unit is freezing and cooling properly. Will need to order the freezer gasket.; ordrng 1 Wr24x20455 (gasket)

Near Westwood Dr, Killeen, TX 76549
Robert J.

Robert J.

DISHWASHER WHIRLPOOL GU1200XTLS2 Arrived on job for complaints of not washing. Found Control damaged. Replaced control and test. No leaks detected

Near Curva Bonita Rd, Wimberley, TX 78676
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on job for complaints of warm temperature in refrigerator. At the time temperature normal,customer said they unplugged for about a minute and the temperature returned to normal. Replaced control. No leaks detected"

Near Fairway, Kyle, TX 78640
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher that the detergent remains in the dispenser at the end of the cycle. I found detergent in the bottom of the tub when I arrived. I ran diagnostics and found the fill valve humming but no water was entering the machine. I found the installers didn’t turn the wall valve on. I turned the valve on and ran the diagnostics cycle. The unit is working as designed. I checked the unit for water leaks and there were none present. All water connections were dry at the time of service. I went over use and care of the machine with the customer. Call complete.

Near Twisted Trees Cove, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WTW7300DW1 Arrived onsite for the washer with an F5E3 error code. I found a different model and serial than what was dispatched. I Skyped the office. Selina gave the go ahead to repair the unit. I verified the error code in diagnostics. I tested the main control and both test passed. I replaced the door latch and tested the unit on manual door lock and the locked opened and closed as designed. I ran test 51 and all test passed. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Co Rd 270, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL LSR6332KQ0 Arrived onsite for the washer that will not drain or spin. I found the lid switch open because the switch housing had separated from age. I replaced the lid switch and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Lee Dr, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived onsite for the refrigerator that is leaking water out of the center drawers all the time. I found the drip pan had frozen over not allowing the water to go down the tube during defrost and fill up the bottom of the RC until it was coming out of the doors. I found a large air gap causing a warm air leak where the drain tube attached. I cleared the tube and sealed up the air gap. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Milan Meadows Drive, Leander, TX 78641
Robert J.

Robert J.

MICROWAVE KITCHENAID KMBS104ESS00 "Arrived on job for complaints of no power. Check fuse,good, control has 120v in but not out. Part not showing as available office to schedule. ; ordrng 1 WPW10591452 (cntrl-elec)"

Near Lone Man Mountain Rd, Wimberley, TX 78676
Paul R.

Paul R.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer that will not spin. Mr stated the unit goes into rinse and try’s to rinse but then goes back to wash instead of spin. I checked stored error codes and found an F8E1. I ran diagnostics and found the cold side of the fill valve hardly letting any water in. I checked the inlet screen and found some debris in the screen. I cleaned the screen out and tested the unit again with the same results. I changed the valve and retested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Ranch Rd, Leander, TX 78641
Robert J.

Robert J.

RANGE GE JBS55DM5BB Arrived on job to replace switch. After replacement of parts found other switch needs replacement as well. Customer request after noon.; ordrng 1 WB24T10146 (range surface elemen)

Near Regina Dr, Buda, TX 78610
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leaking ice maker, removed all frozen water from RF and Ff, R&R inlet valve and ice maker and tested good no leaks on site"

Near Westinghouse Rd, Georgetown, TX 78626
Tyler B.

Tyler B.

OVEN JENN-AIR JMW3430HP00 "Arrived on site for stuck key error, not allowing any use of unit, unit will need new console, console is high priced and customer is going to call Jen air in hopes of a concession.

Near Fish Spear, Georgetown, TX 78628
Joseph C.

Joseph C.

DRYER WHIRLPOOL MEDX655DW1 "Arrived on site for “unit not starting, again” complaint. Inspected unit and found start button broken free from mounting. Reinstalled start switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Capadocia Cove, Austin, TX 78727
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Found the sump previous install damaged. ; ordrng 1 WPW10671941 (pump&motor)

Near Via Valmonte, Buda, TX 78610
Diego G.

Diego G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 arrived on site. Check for no ice issues. Ran diagnostic test and found fill tube Iced over. Found fill tube heater wire broken. Will need fill tube heater assembly and icemaker for back up. Expart part. Office to reschedule; ordrng 1 W10917894 (FILL TUBE HEATER) and 1 W11262316 (ICEMAKER )

Near Didgeridoo Trail, New Braunfels, TX 78132
Derek S.

Derek S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site to check unit for no ice production, Mrs informed if she resets the power to unit it will start making ice for about week, I checked icemaker error codes and unit had zero error codes, at the time of service ice box fan was not running, I was able to get fan to run in service test and it remained on after exiting service test, also found icemaker fill tube freezing, I did speak with techline and they recommend to replace interface controlR

Near Kinney Ave, Austin, TX 78704
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “filling, but not washing” complaint. Inspected unit and found power connection, at motor, loose. Reinserted connection into pump motor. Tested unit three times. All three times, it worked without a hitch. Unit is performing as designed. No leaks detected, at time of service."

Near Partridge Bend Dr, Austin, TX 78729
Tyler B.

Tyler B.

WASHER MAYTAG MVWX655DW1 "Arrived on site for actuator replacement, replaced actuator during test found the cam broken as well, ordering cam and called in office to put on my route for next day. No leaks on site ; ordrng 1 W10721967 (cam)"

Near Kingsburg Dr, Round Rock, TX 78681
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRS586FIEM04 "On site for “noisy operation” complaint. Inspected unit and found tape, on evaporator fan scroll to be overlapping gasket. Removed tape from gasket area and installed tape on new fan scroll. Reassembled unit. Unit is performing as designed. No leaks detected, at time of service."

Near Aldrich St, Austin, TX 78723
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7800XW2 "Arrive do. Sore for complaints of pound noise and leaking, found water and gresse residue on unit and floor indicating failed seal causing bearing to go out. Needs new outer tub ASSY with driveshaft. Need CNOTE part auto and CNOTE office reschedule. No leaks on site, advised not to use unit; ordrng 1 W10193886 (tub outer)"

Near Sapphire Loop, Round Rock, TX 78681
Steve C.

Steve C.

WASHER GE WJSR2070B4WW Arrived on site to replace the agitator and agitator coupling. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near County Rd 4709, Kempner, TX 76539
Steve C.

Steve C.

DISHWASHER GE GHDT108V55WW Arrived on site to replace the lower spray arm. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Fm 963, , TX 78608
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF510PAYW6 "Arrived on site. Check for leaking issues. Found leak coming from drain pump. Replaced drain pump and cycled, all functions tested OK. No leaks present. Job complete"

Near Mary Preiss Dr, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site to test unit for door being damaged. Found door damaged will need to order new door. Ordering new door black W11247223. Office to reschedule ; ordrng 1 W11247223 (DOOR BLACK )

Near Peccary Drive, Austin, TX 78744
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to inspect built in refrigerator with ice build up in the fc section. Upon further inspection, found gapping in the cabinet liner area at the top of the fc section and using manufacturers approved silicone, I sealed the gapping all around the opening of the fc section. Found a small gap in the gasket and tech JS using his heat gun corrected the gap. Found no other issues with the unit at this time. No water leaks observed during service, job completed."

Near Grand Oaks Loop, Cedar Park, TX 78613
Arthur B.

Arthur B.

DISHWASHER GE GDF510PGJ0BB "Arrived to remove and replace control on dishwasher due to not starting. Removed bottom and removed control. Installed new replacement. Reassembled and tested unit. Unit now fills,washes,drains and heat as intended. All water connections were dry at time of service."

Near Emerald Gate Dr, Temple, TX 76502
Arthur B.

Arthur B.

REFRIGERATOR JENN-AIR JFC2089BEP00 Arrived onsite for customer complaint of icemaker on french door refrigerator making too much ice. Found ice maker bail arm was not fully secured on ice maker. Properly installed icemaker bail arm to icemaker. Icemaker will now stop making ice when full. No other issues found. All water connections were dry at time of service.

Near River Edge Dr, Belton, TX 76513
Diego G.

Diego G.

COOKTOP JENN-AIR JGCP548WP02 Arrived on site. Made an attempt to make trim and front console flush as best as possible. Also installed foam tape around cooktop. Customer still not happy. Took picture on SD-QuickPic of trim and console area. Instructed customer we have done everything we can To install cooktop they way she wants it. Instructed cust they will need a professional installer to meet her demands. Instructed customer that she will need to get with customer care for resolution. No leaks present. Job complete

Near Trophy Point, New Braunfels, TX 78132
Joseph C.

Joseph C.

MICROWAVE GE JE1860WH03 "Arrived on site for “intermittent heating” complaint. Inspected unit and found burn spots all over interior of cabinet. Will need black and white paint. Will need capacitor and diode, as well. Office will need to set return schedule, due to paints being parts research. ; ordrng 1 PARTSRESEARCH (CAVITY PAINT (WHITE)) and 1 PARTSRESEARCH (CAVITY PAINT (BLACK)) and 1 WB27X10107 (diode (EXPART)) and 1 WB27X11033 (capacitor)"

Near Amber Dawn Ct, Manor, TX 78653
Derek S.

Derek S.

DRYER WHIRLPOOL WED92HEFW "Arrived on site and replace the drum due to dent causing mechanical failure, replaced lid due to dent, was able to adjust the bulkhead, unit is working as designed, dryer and duct free of lint at the time of service"

Near Totovia Dr, Del Valle, TX 78617
Derek S.

Derek S.

DRYER WHIRLPOOL MGDC215EW2 "Arrived on site to repair unit for not turning on, I found wall outlet had 0 volts, tripped breaker, I checked unit and found coins unit, removed the coins and verified operations, found house gas supply turned off, informed Mrs, unit is working as designed, dryer and duct free of lint at the time of service"

Near Players Path, Austin, TX 78747
Derek S.

Derek S.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 "Arrived on site to repair unit for not cooling, found the evaporater motor defective not running covered in ice, replace motor and thermistor, cleared out all the ice, verified motor turned on, no water leak present at the time of service"

Near Locke Ln, Austin, TX 78704
Derek S.

Derek S.

DISHWASHER WHIRLPOOL WDT710PAYM5 Arrived on site and replace the heater in control verified operations no water leaks present at the time of service

Near Dulce Ln, Austin, TX 78704
Derek S.

Derek S.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site and replaced the console and harness due to intermittent touch operations, Mrs informed that unit takes long to dry clothes, I informed her that when the unit does not vent correctly, moisture will accumulate on the interface and cause it to not work as designed, will need to have house duct professionally cleaned, dryer free of lint at the time of service ."

Near Berkman Dr, Austin, TX 78723
Brandon C.

Brandon C.

RANGE GE JGP970SEK2SS "Arrived on site for customer complaint of unit sparking on its own. I could not get unit to reproduce problem, I instructed customer on proper cleaning of unit at switches. Tested good."

Near Running Water Way, Austin, TX 78737
Joseph C.

Joseph C.

RANGE JENN-AIR JGRP548WP01 "Arrived on site for “F1E1 error code” complaint. Inspected unit. Checked voltages, at P6 connector and found them to be below 14VDC. Removed and replaced appliance manager. Tested unit to preheat temperatures, twice. Unit is performing as designed. No leaks detected, at time of service."

Near E 49th St, Austin, TX 78751
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Arrived on site , replaced valve and supply line ( customer supplied ) . Tested dispenser , no water leaks detected at time of service . Job complete"

Near Wind Tree Ln, Elgin, TX 78621
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site , replaced control board . Unit is now responding via touch pad . Unit is fully functioning . No water leaks detected at time of service . Job complete ."

Near Maple Leaf Trail, Elgin, TX 78621
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer not starting . Found washer was starting , ran diagnostics 2 times . No error codes and unit ran both cycles complete . After talking some more with customer found they were having intermittent latch errors . Replaced latch . Tested unit again , all checked normal . No water leaks detected at time of service . Job complete ."

Near S Shore Rd, Bastrop, TX 78602
Derek S.

Derek S.

DRYER WHIRLPOOL WED7500GW0 "Wrong part ordered, received a plastics housing, need facia, notifed office; ordrng 1 W11124268 (FACIA CHROME SHADOW)"

Near Beverly Rd, Austin, TX 78703
Scott  M.

Scott M.

WASHER GE GTW680BSJ0WS "Arrived on site for washer not draining . Found drain pump had failed completely . Mototrwas very hot and just humming. Ran diagnostics all checked good . No water leaks detected at time of service . Job complete ."

Near Moku Manu Dr, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Arrived on site for customer complaint of unit not making ice. Found ice box was 25 degrees, freezer product was 16 degrees, found freezer not going into defrost due to open bi-metal. Returning tech to install fan with wire harness that includes bi-metal, then test defrost in diagnostic mode before installing control board. Ordering wire harness and control. ; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"

Near Prairie Dawn, Kyle, TX 78640
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site for unit not cooling. Diagnosed unit not entering defrost cycle. Ohmed heater good,replaced main control and installed plastic thermistor to suction line. Powered unit on checked air flow checked frost pattern good."

Near Reicher Dr, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS27CXMS2 "Arrived on site for no,water from dispenser. Found water filter not fully inserted to housing. Installed filter fully into housing tested water dispenser unit working as designed."

Near Josh Ln, Austin, TX 78730
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator that the light and alarm cuts off when the door is still 1 3/4” open. Mr was concerned about the left RC door. I explained to mr that they advised shutting the left door first. I explained that the right door would close itself but the left door if not closed or let go of from the 90 degree angle would not completely close because of the friction created by the mullion. I changed the switch since it was a different style and the results were the same. The unit is working as designed. Call complete.

Near Oakwood Blvd, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for leak at evaporator that was recently replaced. Per tech support (7723232348) will need to replace evaporator. Removed faulty evaporator assembly,installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under file 7723232348; ordrng 1 CNOTE (THIS 2ND REPAIR IS COVERED UNDER FILE#7723232348)"

Near Pendleton Ln, Austin, TX 78723
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Arrivedon site for low water pressure at dispenser. Replaced housing again per manufacturer recommendation. This did not change the water pressure because The water filter is the problem. Customer will replace water filter. All water connections are dry.

Near De Soto Loop, Round Rock, TX 78665
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDT970SAHV0 "WDT970SAHV0 Arrived to instal both the control and sump assembly . After R/R parts, I checked the unit for proper operation. Unit operated as designed. No leaks observed during service test."

Near Williams Dr, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator that is making a noise like a slipping fan belt. I found the condenser fan motor causing the noise from the bushings going bad. I also found a lot of frost build up in the ice chute from the ice door not fully closing and sealing. Ordering 2EA. WR02X10098 REFRIGERATOR GROMMET, WR60X10220 REFRIGERATOR CONDENSER FAN MOTOR, WR60X10207 BLADE COND FAN ASM, WR17X11653 REFRIGERATOR DISPENSER DOOR FLAP - BLACK, WR02X10585 SPRING RECESS DOOR, & WR17X10706 CRANK DOOR RECESS. RS for Mon 10/29.; ordrng 2 WR02X10098 (REFRIGERATOR GROMMET)s and 1 WR02X10585 (SPRING RECESS DOOR) and 1 WR17X10706 (CRANK DOOR RECESS) and 1 WR17X11653 (REFRIGERATOR DISPENSER DOOR FLAP - BLACK) and 1 WR60X10207 (BLADE COND FAN ASM) and 1 WR60X10220 (REFRIGERATOR CONDENSER FAN MOTOR)"

Near Gentle Winds Ln, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER GE PDW7880P00SS "Arrived onsite for the dishwasher with the door not sealing properly and leaking water. I found the left side receiver part of the hinge with broken spot welds that caused the door to fall and crack the front part of the tub, damage the inner door, and damage the lower tub seal. Ordering C-NOTES, WD08X10075 SEAL SHORT BOTTOM DOOR, WD31X10099 DISCONTINUED (INNER DOOR). I advised the customer not to use the machine because it will leak water in the condition it’s in.; ordrng 1 C-NOTES (NEED PARTS RESEARCH FOR THE TUB.) and 1 WD08X10075 (SEAL SHORT BOTTOM DOOR) and 1 WD31X10099 (DISCONTINUED (INNER DOOR))"

Near Agave Loop, Round Rock, TX 78681
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site to diagnose a refrigerator that is not cooling properly. No to defrost failure caused by shorted control board and drain tube assembly needing to be installed on unit due to clogged evaporator drain. ; ordrng 1 W10619951 (drain tube) and 1 WPW10503278 (refer elect cont brd)

Near Wisterwood St, Austin, TX 78729
Jerry C.

Jerry C.

DISHWASHER FRIGIDAIRE FGID2466QF4A FGID2466QF4A Arrived to inspect no power. The unit showed “42” and would not accept any commands. The service manual did not list that as a valid error code and I quoted the customer for the control

Near Portsmouth Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "ED5VHEXTB01 Arrived to inspect no ice. I found the inlet for the ice maker was frozen over again and the internal elbow would require replacement due to it spraying and causing the water to freeze repeatedly. Per notes from the manufacturer, the 90 degree elbow is foamed in and cannot be replaced. Office to contact extended warranty to inform after verifying notes I left within SDQuickPic. No leaks observed during service."

Near Co Rd 234, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI6SDRXXY02 The customer is not home. Via the phone she told me the freezer light switch is not working. We will order the switch and return Tuesday per her request. She is also asking for p.m. She said she was aware of the 3 to 6 timeframe and that’s what she would like to have. I told her we would request p.m. and I would put notes that she wanted 3 to 6 PM but we were not able to guarantee that.; ordrng 1 WP12466115SP (light switch)

Near Hidden Springs Path, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and found stuck switch. Restored switch function. Also leveled unit feet. All operating as designed after repair. No leaks. Advised customer on use and care.

Near Lyndon B Johnson St, Manor, TX 78653
Jerry C.

Jerry C.

REFRIGERATOR GE PSC23NGNABB "PSC23NGNABB Arrived to inspect no cool. The customer described an issue where cooling was lost for a few days and then returned after they found water on the floor. The fc door closer is not making contact at the last 1/2 inch of closure and the door can hang open. It is very likely the door did not fully close and then allowed ice to block airflow over the evaporator and then melted. Office to order door closer and cam and the defrost parts will be brought back, but are unlikely to be needed. No leaks observed during service. ; ordrng 1 WR02X10780 (cam,closure fzr blk) and 1 WR11X10010 (lever assy)"

Near Creekview Trail, Temple, TX 76504
Jerry C.

Jerry C.

COOKTOP JENN-AIR JGD3536WS01 JGD3536WS01 Arrived for ignition issues. I found both the front left and front center burner electrode mounts requiring replacement. The hardware was corroded and the assemblies will require replacement. No gas leaks detected during service. ; ordrng 1 74007735 (burner asy) and 1 74007736 (burner asy)

Near New Colony Rd, Rogers, TX 76569
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 WRF535SWHZ00 Arrived to inspect cooling issues in fc. I found the fc door mismolded and allowing air to enter the chamber and freeze the evaporator. The diffuser was making a loud rattle and will require replacement. Office to to order fc door in stainless and diffuser. No leaks observed during service. I advised the customer the door would take 6-10 weeks and the office will schedule. ; ordrng 1 W10910835 (dor-fip) and 1 WPW10594330 (control)

Near Holiday Creek Ln, Georgetown, TX 78633
Clif L.

Clif L.

WASHER WHIRLPOOL WTW57ESVW1 Arrived on site to diagnose a wash machine that is agitating before filling. Tested unit and found water switch failed causing miss reading of water level. Replaced water switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.switch

Near Long Canyon Dr, Austin, TX 78730
Diego G.

Diego G.

COOKTOP KITCHENAID KICU569XSS00 Arrived on site. Took picture of model and serial number. Job complete

Near Tempranillo, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR GE PYE22KELDS "Arrived on site and inspected refrigerator and found a crack waterline to the water filter housing. Used a union connector to correct the waterline and it is now operating properly And no longer leaking. No water leaks from connections at time of service, job complete."

Near E 16th St, Austin, TX 78702
Leonardo C.

Leonardo C.

WASHER WHIRLPOOL WFC7500VW1 Arrived on site to test unit for noise. Kevin and chase spoke about unit chase will add more notes and parts. ; saved tckt

Near Tom Green St, Austin, TX 78705
Robert J.

Robert J.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on job for lights not working. Found light test for door switches failed #17 replace control for lights and main control. Still not working call TEC line #7723279671 they recommend replacement of switches for pantry doors. Mullion not closing correct will needs hinge.; ordrng 1 W10612142 (adapter) and 1 W11122872 (hinge-door) and 2 WPC3680310 (light switch)s

Near FM1044, New Braunfels, TX 78130
Wesley P.

Wesley P.

DRYER WHIRLPOOL WED4850HW0 A river on site and found all heater circuit components with proper continuity. Heater and cutoffs and fuse. Replaced timer and rotary switch and cutoffs just Incase. Still no heat. Ordering start switch and door switch and motor and returning with heater. ; ordrng 1 279827 (motor!dryer) and 1 CS (PLEASE REVIEW) and 1 WPW10446920 (switch-pts) and 1 WPW10569603 (switch-dor)

Near Mary Ozburn Place, , TX 78653
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site to replace the freezer door due to being warped. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Sandra Sue Dr, Killeen, TX 76542
Clif L.

Clif L.

ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived on site to diagnose a ice machine that is not cycling properly and clean light will not turn off. Found water level sensor shorted out causing failures. Water level sensor will need to be replaced to complete repairs. Return date is set for 10/29/18.; ordrng 1 WPW10548509 (sensor)

Near Denali Pkwy, Austin, TX 78726
Robert J.

Robert J.

WASHER ROPER RTW4640YQ1 Arrived on job to replace control and water level switch. After replacement ran calibration ant test load.

Near Skyridge Dr, Martindale, TX 78655
Robert J.

Robert J.

DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not starting. Ran several test starting every time.

Near Callihan Rd, Luling, TX 78648
Robert J.

Robert J.

WASHER WHIRLPOOL MVWB835DW3 Arrived on job for complaints of noise. Found drain pump locked. Replaced pump and test. No leaks detected

Near Llano St, Lockhart, TX 78644
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site and found heating element is disconnected, after correcting ran a diagnostic cycle twice and confirm heater is on at all operations are correct. No water leaks from connections at time of service, job complete"

Near Scenic Bluff Dr, Austin, TX 78733
Steve C.

Steve C.

REFRIG/SIDE-BY-S GE GSH25JGDBB "Arrived on site for the unit is not making ice. Customer advised the unit is making ice but there is frost buildup in the ice chute. Tested the unit and found the ice door gasket is worn out. The unit will need a new ice door gasket, solenoid and the crank.; ordrng 1 WR17X10706 (crank door recess) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)"

Near Chaparral Rd, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT770PAYM2 "Arrived on site and replaced wash motor diagnosed by previous technician, ran to diagnostic cycles after replacement and insured there is no leaking water. Job complete"

Near Mesa Verde Dr, Austin, TX 78737
Steve C.

Steve C.

REFRIGERATOR GE GSH25ISXBSS "Arrived on site For the unit is not working properly. Customer advised the unit is not freezing or cooling properly. Found the freezer evaporator has frost buildup and causing the airflow to be weak. Found the unit will need a new heater, defrost bimetal and control. Advise customer to turn off the unit the day before service. All water connections were dry at the time of service.; ordrng 1 WR50X10065 (thermostat defrost) and 1 WR51X10055 (heater,defrost)"

Near Rosita Oak Dr, Killeen, TX 76542
Joseph C.

Joseph C.

OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site for “dented control panel and right endcap” complaint. Inspected unit and found control panel and right endcap. Removed and replaced control panel and endcap. Tested unit. Unit is performing as designed. No leaks detected, at time of service."

Near Oak Cliff Dr, Austin, TX 78721
Diego G.

Diego G.

DISHWASHER KITCHENAID KDTE254ESS3 Arrived on site. Found a new panel have scratches on it. We need to re-order panel to repair unit. Office to reschedule; ordrng 1 W10900374 (PANEL )

Near Dry Comal Dr, New Braunfels, TX 78132
Joseph C.

Joseph C.

DRYER MAYTAG MEDC465HW0 "Arrived on site for “not heating” complaint. Per previous diagnosis, removed and replaced temperature selector switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."

Near Greenslope Dr, Austin, TX 78759
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite to install new control to top load washer from prior tech’s diagnosis. Removed console and removed defective control. Installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near N Main St, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG mff2558vem4 "Arrived onsite for customer complaint of french door refrigerator not cooling and ice build up on FC side. When arrived,found unit is cooling properly. Did find ice build up near front FC door seal. Removed door assembly and found LH slide not aligned properly allowing door to close crooked. Adjust both slides and installed door. Found door seal now seats well to cabinet. No other issues found. All water connections were dry at time of service."

Near Woodard Ln, Bruceville, TX 76630
James C.

James C.

DRYER SAMSUNG DV5471AEP/XAA01 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete

Near Chimney Rock Rd, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL KRMF706ESS1 Arrived on site and found water dripping down rear wall under ice maker housing. Found liner meats gasket on left corners the dives back just past return air vent causing site leak. Also found liner above ice maker housing is wavy amc the left rear mount is angle down on the left side. Called tech line and spoke to Mike #7723277684. Recommended installing perma gum around the housing to seal it to the liner. Installed led control and silicone liner to cabinet around the freezer door. All water connections dry at time of service ; ordrng 1 212643 (sealer-gum)

Near Bonavista Way, Leander, TX 78641
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “dishes not drying” complaint. Tested unit and found dispenser not dispensing rinse aid. Instructed customer that plastic dishes may not be expected to dry, due to thermal properties. Instructed customer to use powder or pod detergents, due to hard water in local area. Ordering new dispenser. Return for repairs on 10/29.; ordrng 1 WPW10671905 (dispenser)"

Near Berkman Dr, Austin, TX 78723
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KBSD602ESS00 "Arrived on site for refrigerator utility bin gasket popping off of bin and bottom freezer drawer not staying on rails. Inspected gasket and bin for damages, none found. Added KitchenAid food grade adhesive to bin and placed gasket. Found freezer drawer installed incorrectly, corrected drawer and tested. All tested good, no water leaks present. Requested to leave bin out for 24 hours for adhesive to dry properly."

Near Brady Ridge Drive, Cedar Park, TX 78613
Joseph C.

Joseph C.

WASHER WHIRLPOOL WFW88HEAW2 "Arrived on site for “F09E01 error code door is locked and will not spin or drain” complaint. Inspected unit and found drain pump impellers worn out and door lock errors. Ordering new door locks and drain pumps. . Return for repairs on 10/30. No leaks detected, at time of service. .; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)"

Near FM 969, Austin, TX 78724
Joseph C.

Joseph C.

OVEN WHIRLPOOL GGG390LXS01 "Arrived on site for “upper bake not working and three knobs broken” complaint. Inspected unit and found wires to back of upper bake ignitor, were broken. Three range knobs were broken. Right rear valve is stuck and will not articulate. Customer declines repair of valve, at current time. Removed and replaced upper bake ignitor and two knobs. Left third knob with customer, for when valve is repaired. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Santa Cruz Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

RANGE KITCHENAID KDRS467VSS05 Arrived on site for oven cook top igniter intermittently clicking. Inspected unit and found bezel were removed to add child protection on to knobs. Tested cooktop operation to get failure to occur. Inspected burner caps and found food spillage underneath cap. Spoke customer on burners and burner caps and settings of caps. All tested good at time of service.

Near Brady Ridge Drive, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not making ice. Inspected ice maker and found water chute frozen. Inspected fill tube and found not in correct place and allowing moisture into unit. Corrected fill tube and added food grade silicone to seal. Performed diagnostics and cycled ice maker. Monitored fill tube and chute. All tested good, no water leaks present."

Near Spotted Eagle Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install previous diagnosed parts. Removed failed door and installed new. Installed new UI on door. Tested operation. All tested good, no water leaks present."

Near Ericanna Ln, Leander, TX 78641
Joseph C.

Joseph C.

OVEN KITCHENAID KOST100ESS01 "Arrived on site for “F6E1 error code” complaint. Inspected unit and found vent fan operation hindered, due to defect, causing temperature to become excessive. Ordering new blower. Return for repairs on 10/31. ordrng 1 W10861504 (blower)"

Near Honeysuckle Trail, Austin, TX 78759
James C.

James C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install new door. Found retainer clip for new door broken and inner liner separating from outer door near top hinge. Retainer from original not not staying locked in due to issue. Upon inspection of unit I found the cabinet wrapper dented at same spot as door. Unit will also need new wrapper to complete repair. Due to location of the dent the actual microwave cabinet is dented as well. This issue does not cause a functional issue but only a cosmetic issue. The cabinet is a non replaceable part. Instructed builder of findings. Also instructed that the wrapper is a factory only part and office will schedule return visit; ordrng 1 W11173823 (ME DOOR) and 1 W11207441 (WRAPPER)

Near Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for microwave fan making noise. Gained access to exhaust fan and found damper rubbing fan. Adjusted damper and tested. All tested good.

Near Backcountry Dr, Leander, TX 78641
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced reservoir assembly and tested dispenser, all functions tested OK. No leaks present. Job complete"

Near Prairie Hill, Seguin, TX 78155
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WFG550S0HZ0 Arrived on site for range igniter sparking on all burners when lighting one. Performed diagnostics and tested all cooktop burners and tested oven. Spoke with customer on spark igniter and user care guide.

Near Normal School Way, , TX 78628
Diego G.

Diego G.

OVEN WHIRLPOOL WOS51EC7AS03 "Arrived on site. Checked for temperature issues. Found faulty sensor. Replaced temp sensor and cycle, all functions tested OK. Job complete"

Near Creekside Pond, Seguin, TX 78155
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KUBR304EBS "Arrived on site for refrigerator making loud noises., customer had uploaded video to YouTube. Found noises was coming from evaporator fan area. Gained access to evaporator and found defrost glass tube broken. Will need to defrost assembly. Office to schedule appointment when ETA is available, due to part availability.; ordrng 1 SEENOTE (SEE NOTE) and 1 W10292475 (bimetl-def)"

Near Juniper Rim Rd, Leander, TX 78641
Diego G.

Diego G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Checked for spin and issues. Found error code for motor not getting up to rpms. Also found error code for shifter. In diagnostics found noise on spin cycle and creating display to blink. Couldn’t pinpoint noises. Will need shifter, cap, motor and returning parts. Allow 2 hrs. Office to reschedule; ordrng 1 W10913953 (SHIFTER ) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR )"

Near Williams St, Seguin, TX 78155
Arthur B.

Arthur B.

REFRIGERATOR KITCHENAID KBFS25EWMN10 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Tested damper via diagnostics and found damper stuck shut. Removed damper and installed new replacement. Removed evaporator cover and found all frosted up. Removed all ice build up and reassembled. Tested unit. Found good air flow coming from damper and unit cooling as intended. All water connections were dry at time of service.

Near Wooded Crest Dr, Woodway, TX 76712
Tyler B.

Tyler B.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for no heat in lower oven. Found igniter cracked, R&R igniter and tested good, no gas leaks on site"

Near Kolbo Drive, Round Rock, TX 78665
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "arrived on site for leaking fridge . Found smart valve leaking . Valve must have been leaking a small amount for awhile , will need to replace wire harness due to a lot of corrosion in molex connections . Wire HARNES ,Smart valve . Please call customer when eta is known on HARNES . No othe water leaks detected at time of service . ; ordrng 1 W10271463 (harns-wire)"

Near Powder Horn Rd, Bastrop, TX 78602
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for I’m proper upper rack operation. Found the right stop cracked. Installed new stop. Upper rack operation is now correct. Water connections were all dry.

Near Kolbo Drive, Round Rock, TX 78665
Scott  M.

Scott M.

OVEN WHIRLPOOL SF111PXSQ1 "Arrived on site , replaced thermostat .unable to complete repair .new thermostat kit is missing Bracket screws . Will need to order another kit . Please verify all pieces are included . No gas leaks detected at time of service . Please call to set return visit . ; ordrng 1 WPW10641988 (thrmst-ovn)"

Near Pheasant Trail, Bastrop, TX 78602
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL WMH31017FB "Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Removed interlocks and found switches shorted. Removed and replaced 3Way,NC,NO and interlocks. Reassembled. Tested unit. Unit heats as intended. No other issues found. Customer will reinstall microwave back above range since he uninstalled it."

Near Lindenwood Ln W, Hewitt, TX 76643
Arthur B.

Arthur B.

MICROWAVE KITCHENAID KMBS104ESS01 "Arrived onsite for customer complaint of wall microwave not powering up. Uninstalled unit and removed cover. Checked fuse and found fuse blown. Replaced fuse and tested unit. Unit still did not power up. Did find 120v found into unit but not to control. Will order control,UI and transformer. Control and UI are covered under 60 month part warranty. R/S for 11/1.; ordrng 1 W10776767 (transformr) and 1 WPW10591452 (cntrl-elec pwr board) and 1 WPW10660608 (cntrl-elec UI)"

Near Gholson Rd, Waco, TX 76705
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite to remove and replace control from prior visit’s diagnosis. Removed control and installed new replacement. Programmed control to proper code in label. Reassembled. Unit began cooling with no issues. All water connections were dry at time of service.

Near E Jade Dr, Hewitt, TX 76643
Arthur B.

Arthur B.

WASHER WHIRLPOOL WET4027EW1 Arrived onsite for customer complaint of dryer not heating. Tested dryer portion and found dryer heating and intended. Customer did advised that water leaks when washing. Removed front panel and found drain pump leaking. Unit will need new drain pump assembly. R/S for 11/1. Advised customer not to use unit until repair complete. No other issues found.; ordrng 1 WP3350152 (retainer lid) and 1 WP3363892 (pump-water)

Near W Hwy 6, Waco, TX 76710
Steve C.

Steve C.

MICROWAVE WHIRLPOOL WMH53521HZ1 "Arrive on site and for the unit under light will not turn on. Tested the unit and found the lightbulb broke inside the socket and unable to remove the metal section. there is no voltage going to the lamp holder. Replace the control, lamp housing and bulb. Tested the unit and unit works properly."

Near Big Divide Rd, Copperas Cove, TX 76522
Kevin B.

Kevin B.

WASHER KENMORE 110.264225 "Arrived on site and found drain pump is leaking from the center, took one picture replaced drain pump and it is not operating properly. No water leaks from connections at time of service, job complete"

Near Sentinel Hill, Austin, TX 78737
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU940SCGQ3 Arrived on site to replace all previous parts ordered due to the upper spray arm broke apart. Replaced all parts and tested the unit. Unit works properly and water connections were dry at the time of service.

Near Del Mar Dr, Copperas Cove, TX 76522
Wesley P.

Wesley P.

OVEN WHIRLPOOL RBS305PDB6 Arrived and installed blower. Unit is now operating as designed. Advised customer on repair.

Near Rutgers Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

FREEZER WHIRLPOOL GI5FVAXVL01 Arrived on site and replaced the start device. Unit is now operating as designed.

Near Olympic Dr, Pflugerville, TX 78660
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and replaced faulty control. Unit is now operating as designed. All checks good. No leaks.

Near Landon Samuel Loop, Pflugerville, TX 78660
Steve C.

Steve C.

REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived on site for the unit is not cooling properly. Found the door gasket rf is not torn. Used the heat gun to reshape the door seal. Found excessive frost build in the ice chute and causing the warm air to meet which the return air. Unit needs a new ice door. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WPW10616140 (door-ice)

Near Viewcrest Dr, Killeen, TX 76549
Steve C.

Steve C.

OVEN UNKNOWN FEF316ASA "Arrive on site for the unit oven is not working properly. Tested the unit and found the bake element shorted. The broil is working properly. Will need to order the bake element. Cooktop works properly.; ordrng 1 316075103 (element,bake)"

Near Gus Dr, Killeen, TX 76549
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW95HEDW Arrived onsite and found f3 e1 but no reports of impaired cycles. Replaced wl switch. Unit is now operating as designed. All checks good. Advised mr. On use and care.

Near Plainfield Ct, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL KSSC42QTS03 Arrived on site to diagnose a refrigerator that Not dispensing water. Tested unit and found waterline froze and indoor but all parts and components are operating normally. Homeowner is going to the waterline by throwing freezer section. No further repairs are to be done at this time.

Near SANTALUZ Path, Austin, TX 78732
Kevin B.

Kevin B.

WASHER MAYTAG MVWC300VW0 Arrived on site and replaced harness wiring and lid switch and washer will now start a cycle and spin properly. No water leaks from connections at time of service.

Near Abundance Ln, Kyle, TX 78640
Wesley P.

Wesley P.

MICROWAVE GE JVM1750SP2SS Arrived on site and found upper switch out of place. Unit not heating. Ordering switch assembly and returning with hi v components. ; ordrng 1 WB06X10676 (latch-body) and 1 WB24X10038 (switch micro)

Near Dusty Chisolm Trail, Pflugerville, TX 78660
James C.

James C.

RANGE GE PVW7361SJSS Arrived on site and installed new damper and blower. Tested for proper operation and found unit working properly. Job complete

Near Whispering Hollow Cir, Leander, TX 78645
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7040DW3 "Arrived on site for unit leaking water when not in use, vfound valve soles stuck open, R&R housing with valves and tested good."

Near El Cielo, Leander, TX 78641
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site for burner complaints, found burner head warped, R&R burner head and caps . No gas leaks on site"

Near Blended Tree Ranch, Leander, TX 78641
Lou S.

Lou S.

RANGE WHIRLPOOL WFG515S0EB0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner head and tested. The unit operated as designed. No gas leaks detected during service, job completed."

Near Osmarea Drive, Austin, TX 78717
Lou S.

Lou S.

WASHER WHIRLPOOL WFW95HEDW0 "arrived on site to inspect washer showing error codes and leaking water from underneath. Upon further inspection, the customer advised that another appliance co. had serviced the unit recently and pulled debris from the drain filter, but shortly after, the unit began to leak water again. I placed the unit in diagnostics to test and found error codes F8E3 and F9E1. I cleared the codes and continued with testing. I removed the back panel to gain access to the drain pump and while testing the unit never leaked. However, I found that the hot water hose connection to the inlet valve had a small slow leak at the hose and connector (picture). I turned the water off and disconnected the hose and found that it was connected crooked. I reconnected the hose and it stopped leaking. I turned the water back on. Using my wet vac to catch any remaining water in the unit, I removed the drain pump filter/trap and found a large amount of debris (bra padding and hair tie) in

Near Jeffrey David Ln W, Austin, TX 78717
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previously ordered parts. While checking site, found that washer is sitting on a drain pan that is mounted to a drain going into the wall. Customer will need to remove the washer from its location in order to complete the repair. Need all the parts for the return visit.; saved tckt"

Near Kenney Fort Crossing, Round Rock, TX 78665
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for leaking DW found diverter leaking, gave customer quote

Near Fannin Battleground Lane, Georgetown, TX 78628
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found that the customer was using rinse aid as the detergent and not using detergent. I recommended use and care tips and types of detergents to use with the unit. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed, no water leaks, observed during service. Job completed."

Near McKnight Loop, Austin, TX 78717
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for unit running drain pump constantly. Called TL and stated this was a 2nd time issue, didn't offer too much help, everything stated checked good, R&R control and tested unit , working as designed no leaks on site"

Near Round Rock, TX 78681
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon arrival, the customer met me outside and advised that the unit is not drying the dishes and as water on the door and walls. Upon further inspection, I found that the customer is not using rinse aid. I explained the importance of using rinse aid and provided some examples of brands of rinse aids to use. I provided use and care tips to the customer. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."

Near Samuel Trail, Brushy Creek, TX 78717
Clif L.

Clif L.

COOKTOP GE JGP963BEK1BB Arrived on site to diagnose a cooktop that is sparking. Tested unit and found left rear ignition switch shorted out. Replaced ignition switch and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.

Near Capella Trail, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER JENN-AIR JDB8700AWP3 Arrived on site to replace OWI for dishwasher. Replaced part and tested unit. Found all is working properly at this time. No leaks were found after services were performed.

Near Golf Crest Ln, Lakeway, TX 78734
Clif L.

Clif L.

WASHER GE WPDH8800J1WW Arrived on site to replace water valve for washer. Replaced part and tested unit. No leaks found at time of service.

Near Austin, TX 78734
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to diagnose an oven that is not sitting properly in the cabinets. Tested unit and found there is no support for oven under left side of cabinet due to the way the cabinet was built. Homeowner will need to have cabinet issue corrected to complete repair. No further repairs can be done by Appliance Express to correct this issue.

Near Coral Bean Cove, Spicewood, TX 78669
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL KFGG500ESS0 Arrived on site to test unit for handle loose. Test unit and found damaged handle. Replaced handle and screws test unit and unit test good job complete

Near W St Johns Ave, Austin, TX 78752
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for buttons not working. Test unit and found unit getting power but not responding. Test board and found bad board. Replaced board test unit and unit working correctly job complete no leaks present at this time.

Near Hartford Rd, Austin, TX 78703
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51ES4ES00 Arrived on site to replace fuse. Replaced fuse test unit and unit not heating. Found bad tod.

Near Grayledge Dr, Austin, TX 78753
Leonardo C.

Leonardo C.

MICROWAVE JENN-AIR JMW9530DAS30 Arrived on site to test unit for microwave no power. Tried pulling unit out but could not get to 2 screws at bottom holding the unit to cabinet. Oven hinges broken not letting door lock to remove door to get to screws.

Near Doe Run, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not heating. Test unit and found heater working correctly and unit washing correctly. Advised customer to use rinse aid to help unit dry better job complete no leaks present at this time.

Near N Lamar Blvd, Austin, TX 78753
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV4205FZ3 Arrived on site to test unit for unit giving a open close door. Test unit and found bad 3 way switch. Replaced 3 Way switch and unit testing good no error codes job complete

Near Tranquility Mountain, Buda, TX 78610
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE320M0EW0 Arrived on site and found switch bad. Quoted. 67.89 for switch. Replaced switch. All checks good. Unit operating as designed. Charged to card.

Near Thomas Park Dr, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR MAYTAG MFD2561HES "arrived on site to inspect refrigerator ice maker not working and water not dispensing. Upon further inspection, I found that the water dispenser was not working. Also, I found that the ice maker was not producing any ice. I removed the water filter and attempted to get water and it failed to dispense. Using my jumper wire, I tested the ice maker from the T and H and the unit began to harvest but at the end of harvesting the unit did not dispense water into the reservoir and the motor sparked. Using my jumper wire, I tested from L to V and no water dispensed into the reservoir. I removed and replaced the filter head and tested the water dispenser and water dispensed. I tested the ice maker again and still no water dispensed. I removed and replaced the ice maker and tested and it operated as designed. In the end, I found that the water valve was leaking. I removed and replaced the valve and corrected the leak. I advised the customer of the repairs. No wa

Near Eleanor Way, Cedar Park, TX 78613
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDS40FVSS3 Arrived onsite for the dishwasher that’s not cleaning the dishes well and it’s very quiet like the spray arms are not working. I found the pump putting out minimum pressure especially on the upper wash arm causing the issue. I quoted the customer PUMP&MOTOR . I replaced the sump and motor and tested the machine. The unit is working as designed. Call complete.

Near Crenshaw Dr, Round Rock, TX 78664
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for the refrigerator that freezes food all the time in the RC. I found the RC at 28 degrees. I ran test 3 and the dampener opened and close properly. I tested the thermistor at the main control and had 2.16DCV & 7320ohms @ 28 degrees in the RC. I replaced the thermistor harness. The unit is working as designed. Call complete.

Near Picket Rope Ln, Austin, TX 78727
Paul R.

Paul R.

MICROWAVE WHIRLPOOL GT4175SPB3 Arrived onsite for the microwave making a loud humming sound and not heating at all. I found the diode shorted out and one of the magnets on the magnetron cracked. I replaced both parts and tested the unit. The unit is working as designed and putting out 1100 watts.

Near Chestnut Hollow, Austin, TX 78750
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KFIS20XVMS4 Arrived onsite for the refrigerator with no display and no fans working. I checked voltage at the HV control and had 123VAC going in but no 12VDC coming out. I quoted the customer CNTRL-ELEC . I replaced the HV control and programmed the code in. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Simmons Rd, Austin, TX 78759
Paul R.

Paul R.

DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer not starting and no heat. I found the thermal fuse blown. I checked the vent that went outside thru the wall behind the dryer and it was clean. I quoted the customer FUSE-THRML I replaced the fuse and tested the dryer. The element was not grounding out and the unit was cycling and working as designed. I did find the customers wall receptacle bad and told the customer they needed to call an electrician or repair it themselves before using the unit because it is a fire hazard. Call complete.

Near Avery Island Ave, Austin, TX 78727
Lou S.

Lou S.

OVEN GE JT915S0F2SS "arrived on site to inspect oven convection fan not working. Upon further inspection, using my oven dolly, I pulled the unit from the wall and removed the back covers to expose the convection motor and motor capacitor. Using my multimeter, I checked for voltage at the motor and got no voltage. I verified ohms at the motor and it showed to be good. I checked voltage to the capacitor and found none. I am ordering the motor capacitor and convection motor. If another tech returns to install parts, the capacitor needs to be installed first and test the unit. If the motor continues to not operate, then replace the motor. Customer requested LS only for the repair. Office to schedule return service due to capacitor being an Expart.; ordrng 1 WB26T10016 (capacitor motor) and 1 WB26T10033 (convection,motor lwr)"

Near Fisher Island Dr, Austin, TX 78717
Brandon C.

Brandon C.

REFRIGERATOR GE PSC3RGZAFSS "Arrived on site for customer complaint of no ice production, and water not dispensing from door. Found ice maker was out of position and water was not entering mold, instead it was leaking behind the evaporator cover and on to the fan motor. I adjusted the ice maker and repositioned back to factory. Also found water line was frozen inside of freezer door. No one is currently living in the house, I instructed customer to defrost unit for 48 hours and call us if there are any issues."

Near Tambre Bend, Austin, TX 78738
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit being dead, I found control fuse was bad, I replaced fuse, unit tested good."

Near Inks Clearing Lane, Austin, TX 78738
Leonardo C.

Leonardo C.

COOKTOP GE JB968SOK1SS Arrived on site to test unit for unit not heating correctly. Test unit and found bad control board and broiler element and sensor. Ordering new board WB27T10806 new sensor WB21X22134 and new broil element WB44T10012. Reschedule for 11/1 ; ordrng 1 WB21X22134 (SENSOR) and 1 WB27T10806 (CONTROL ELECTRONIC) and 1 WB44T10012 (BROIL ELEMENT )

Near Alder Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR GE GSH25JSDB SS "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temperature lead in the fresh foods section to test temps. After approximately five minutes my temp reading was 37 degrees. I performed the same test with the freezer section and my temp reading was 22 degrees. I removed my lead from the freezer section and found a large amount of frost built up on the Evap cover. I removed the cover and found a large amount of ice buildup on the evaporator. I advised the customer of my findings and asked that the customer sign a waiver of damages from defrosting the refrigerator and they agreed to and signed the waiver. I advised the customer to defrost the unit 12-24 hours before I return. I will return with all prescreened parts and scheduled return service for 11/01/18. No water leaks observed during service.; schdld next appmnt for 11/1 THU !"

Near Alamo Plaza Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Arrived on site for part hanger, I replaced thermostat, unit tested good."

Near Blue Hill Dr, Austin, TX 78736
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for customer complaint of fresh food section not sealing, i modes gasket and adjusted door level, unit tested good."

Near Tecoma Circle, Austin, TX 78735
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCS105GSS08 "Arrived on site for customer complaint of unit not igniting, found no gas getting to unit. Instructed customer to contact gas company."

Near Van Winkle Ln, Austin, TX 78739
Luis M.

Luis M.

ICE MACHINE JENN-AIR JIM158XYCX0 "Arrived on site for no ice. Ran diagnostics faulty thermistor, continued diagnostics,good water flow,recirc pump running compressor and fan running. Found damaged wires to grid cutter. Replaced grid cutter and thermistor ran unit through a normal cycle ice formed on Evap plate unit working as designed. Parts covered under authorization

Near Murray Ln, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced drier no refrigerant in system,installed a uv drier and evaporator. Vacuumed system down unit would not keep vacuum. Added refrigerant to pressurize system to find trace of leak. Found hissing noise,in freezer compartment,wiggled cap tube noise would disappear after checking cap tube found cap tube broken in liner, called tech support(7723281407) per tech support not repairable. File #7723281407"

Near Wickersham Ln, Austin, TX 78741
Brandon C.

Brandon C.

OVEN JENN-AIR JJW3830WP02 "Arrived on site for customer complaint of fan not shutting off, I found missing lights on UIB, I was not able to access diagnostic mode from UIB. Ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673678 (panl-cntrl)"

Near Nautilus Ave, Lakeway, TX 78738
Steve C.

Steve C.

DRYER WHIRLPOOL WED8500SR0 Arrived on site for the unit is making a squeaking noise. Tested the unit and found the pulley on the unit is worn out. Heater is turning on and advise customer to clean air vents.; ordrng 1 4392067 (dryer repair kit)

Near Blayney Dr, Killeen, TX 76549
James C.

James C.

REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and installed new control kit and evaporator fan motor. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete

Near Lakeland Dr, Lago Vista, TX 78645
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on job for complaints of upper rack hard to pull out. Installed adjuster kit. Customer said it has the Sam coverage as refrigerator. Customer to contact office with paperwork.

Near Pebblestone Rd, Dale, TX 78616
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL GS5SHAXTB01 Arrived on site and found freezer temperature is correct but there was frost buildup and it has blocked damper into The fresh food section. Took one picture. Door gasket it’s not torn and he’s making contact with cabinet. Dog would need to be replaced and silicon added between liner and exterior cabinets to insure no air gaps. Freezer doors no longer available for order.

Near Bloomsbury Dr, Kyle, TX 78640
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit leaking, found vent housing missing seal, replaced vent supplied with seal and tested good. No leaks on site"

Near Westinghouse Rd, Georgetown, TX 78626
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDE3 "Customer wanted Saturday appointment, I told customer I would take care of them on Saturday morning.; schdld next appmnt for 10/27 SAT !"

Near Darryl Dr, Buda, TX 78610
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for the microwave not turning on and light flickering. Test and checked unit, found issue occurring when is opened/closed. Checked door switches, found defective primary switch. Replaced switch, turned unit on. Unit working properly at this time.Switch

Near Kite Ridge St, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of water dripping from doors. Found the freezer door bowed allowing cold air to condensation under refrigerator doors. ; ordrng 1 12977864SQ (dor-fip ss)

Near Pebblestone Rd, Dale, TX 78616
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for a heating condition. Turned dryer on, checked heating temperatures, check good. Check air flow coming out . Upon further inspection found it the rear drum seal was curling Inward causing an air leak. Corrected And unit now operates properly"

Near Brenham, TX 77833
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Arrived on site for no cool. Found fresh food evaporator incased in ice. Called tech support,per tech support need to install new cover,secure cover with 4 screws and replace harness return appt set for Thursday 11/1; ordrng 2 67006425 (SCREW)s and 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER EVAP)"

Near Old Baldy Trail, Austin, TX 78737
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADB0 "Arrived on site for DW not washing, found pump motor failed and not pumping.

Near Spring Valley Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS315SDHB00 "Onsite, was made aware by customer that she was unable to open filter door to replace filter, checked refrigerator. Found filter door jammed. Unjammed filter door, replaced filter. All water connections were dry."

Near Brenham, TX 77833
James C.

James C.

RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site to install new outer door. Found new part missing top trim that is glued to existing door as well,as,one of the angled brackets. Took pictures of existing door to compare to the replacement. Office to schedule return visit; ordrng 1 WPW10535793 (glass-door)"

Near Ray Vista St, Volente, TX 78641
Steve C.

Steve C.

Near Viola Dr, Killeen, TX 76542
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"

Near Pams Path, New Braunfels, TX 78130
Diego G.

Diego G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for no operation issues. Found loose connection at water valve causing no water to come into unit. Reposition connector and reconnected , all functions tested OK. No leaks present. Job complete"

Near Hibiscus, New Braunfels, TX 78132
James C.

James C.

DRYER SAMSUNG DV5471AEP/XAA01 Arrived on site and tested operation. Found unit running but no heat. Tested voltage and found to be good with no voltage drop when starting. Unplugged unit the plugged back in after 30 seconds. Unit now heating. Instructed customer that this is most likely due to the relay failing in the control. Unit will need control at this point but may need additional parts if the issue comes back. Customer has already paid diagnosis which will apply to quoted labor.; ordrng 1 Dc92-00322e (CONTROL )

Near Chimney Rock Rd, Leander, TX 78641
Diego G.

Diego G.

DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"

Near Hartley Ridge, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "arrived on site to install previously diagnosed and ordered part. Upon my arrival, I found condensation built up on the top of the freezer door gasket and nowhere else. I inspected the left rc door gasket and it is good and does not need replacing. I inspected the freezer door gasket and found that it has the insulation gasket under the main gasket; however, it was installed incorrectly. I readjusted the insulation gasket and tested the fc door and it sealed good. I advised the customer of my findings and advised that the left rc door gasket did not need to be replaced. No water leaks observed during service, job completed."

Near Brenham, TX 77833
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site. Replaced thermistor harness and cycle, all functions tested OK. Shut your customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"

Near Habersang Ln, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to inspect dishwasher not starting. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error code F4E3 (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub, but the motor did not come on. I advanced the testing until the drain pump came on and then I tested the heating element by pouring water on it and it sizzled. At the end of testing, the unit showed error code F4E3 again. I am ordering a sump/motor assembly and being as it is a PSP Expart, the office will need to schedule return service. No water leaks observed during service.; ordrng 1 W11309335 (PUMP & MOTOR)"

Near S Holly St, Georgetown, TX 78626
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site. Check for noise issues. Found evaporator fan motor seizing up. Replaced evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"

Near Hillview Ave, New Braunfels, TX 78130
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found unit leaking from diverter seals. Unit will need new sump to repair. Instructed customer that unit should not be used until repaired due to leak. Also found door falling open due to friction pads have failed. Ordering both pads to correct door issue as well; ordrng 2 WP8268961 (pad)s and 1 WPW10671941 (pump&motor)

Near Parker Pl, Cedar Park, TX 78613
James C.

James C.

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and inspected door. Found stainless trim separating from glass. Unit will need new outer door to repair; ordrng 1 WPW10535793 (glass-door)

Near Ray Vista St, Volente, TX 78641
James C.

James C.

REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived on site and installed new control kit. Tested for proper operation. Unit working properly. Job complete

Near Kodiak Cove, Cedar Park, TX 78613
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and installed new sensor, harness, control and panel. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Tumlinson Fort Dr, Leander, TX 78641
Lou S.

Lou S.

DISHWASHER WHIRLPOOL DU915PWPB0 "arrived on site to install previously diagnosed and ordered parts. In arrival, I found that the upper rack spray arm was already disassembled. When I went to reassemble the spray arm assembly, I found that the actual broken part was not ordered. The spray arm mount is broken and needs to be ordered. I am ordering the mount and scheduled return service for 10/24/18. No water leaks observed during service. The parts ordered for today, spray arm manifold and cover screw were left at the home and will be used on next service call as both original parts were worn and will eventually need replacement.; ordrng 1 WP3385159 (mount)"

Near Canyon Maple Rd, Pflugerville, TX 78660
James C.

James C.

VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site and tested operation. Found light on the right out. Tested and found socket to be the issue. Installed new socket and tested. Found the left light out now. Installed left light and tested. Unit working properly. Job complete

Near Abelia Ln, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site and tested operation. Found unit fills but sump not running checked connection at pump and found secure. Pump came on mid way through diagnostics but has a grinding sound. Unit has failed sump motor. Installed new sump and tested for proper operation and leaks. Unit tested good and no leaks at time of service. Job complete

Near Caprock Canyon Trail, Georgetown, TX 78633
Lou S.

Lou S.

DRYER WHIRLPOOL WED92HEFW1 "arrived on site to inspect dryer making knocking noise. Upon arrival, the customer turned the unit on and immediately you could hear what sounded like an object clanking around inside the drum. I removed the top of the dryer to expose the control and drum and turned the unit on and found that the drum is rubbing against the right side panel. The right side panel is badly dented and due to the friction caused by the rubbing, the paint is peeling off of the panel and the drum is thinning out which will eventually cause a hole in the drum liner. The customer advised that it has been that way since the day they moved in on 09/13/18. The customer advised that they notified their builder about the issue two days after moving in and are just now getting service. I advised the customer that I am ordering the side panel and drum and will return with a dryer kit. I advised the office will have to schedule return service.. No lint observed during service.; ordrng 1 W10

Near Hat Bender Loop, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Replace harness assembly with thermistor all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete

Near Stonecrest Path, New Braunfels, TX 78130
Diego G.

Diego G.

DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"

Near Pecan Dr NW, McQueeney, TX 78123
Lou S.

Lou S.

DISHWASHER GE GLD6560L00SS "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that the plumber had come and said that nothing was wrong with the hot water valve under the sink. I checked the water valve and made sure that it was turned on at the valve and at the sink and it was on. I attempted to turn the unit on and the drain pump came on, but due to the installation and age of the unit, I could not get the door to adjust and allow me to test the unit. I was finally able to get the door adjusted to where I could turn the unit on. I found some water in the tub area and the motor was engaged but the control panel would not allow me to change wash cycles ad when I would try to change the cycle, the unit would stop. I opened the door panel an inspected the control and door switches then put the door back together and the unit acted the same as before. I contacted my Service Manager CS to discuss this unit as he has performed repairs on it

Near Salorn Way, Round Rock, TX 78681
Lou S.

Lou S.

OVEN KITCHENAID KEBS107SSS00 "arrived on site to inspect oven broil element not working. Upon further inspection, the customer advised that the broil element actually caught on fire. I did find that the element had caught fire and needed to be replaced. I removed and replaced the broil element ad tested in broil mode and the unit operated as designed. Job completed."

Near Shinnecock Hills Dr, Georgetown, TX 78628
Lou S.

Lou S.

DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer cord melted. Upon further inspection, the customer advised that the unit sparked at the outlet and stopped working. The unit was still plugged in but had no power. I unplugged the unit and found the left prong on the plug was burnt and some of the rubber housing was melted. Using my thermalcouple, I checked the outlet for voltage and found none. I checked the breaker box and found that the breaker had tripped. I attempted to turn the breaker on, but it tripped again. I tried again and this time it stayed on. I checked the outlet for voltage again and found 240 volts. I verified ohms to all components in the back of the unit (fuse, cutoffs, element). I removed and replaced the power cord, but due to the issue with the outlet, I advised the customer to have an electrician inspect the outlet and breaker box before plugging the unit in and using it. I advised the customer that once they have the electrician inspect the outlet/break

Near Moreto Loop, Pflugerville, TX 78660
Lou S.

Lou S.

RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range gas leak. Upon further inspection, the customer advised that an inspector checked the unit out and found that it has a leak somewhere in between the gas line ad the unit most likely the unit. I verified the cooktop burners were operating. Using my floor protector, I pulled the unit out from the wall/counter area and removed the back cover to expose the wiring harness and gas line connections/valve. Using my liquid gas detector, I checked all gas line connections and found that the line connection coming out of the valve was not tight and small bubbles began to form when I applied the detector. I tightened the connection and tested with the liquid detector again, all while showing the customer what I found, and the leak stopped. (Picture). No other gas leaks detected during service. Job completed."

Near Tantivy Dr, Austin, TX 78729
James C.

James C.

FREEZER MAYTAG MZF34X20DW03 Arrived on site and tested operation. Found loud vibrating noise coming from compressor area. Found low side line touching compressor tray as well as the drier. Moved lines and tested. Unit working properly. Job complete

Near Whispering Wind Dr, Georgetown, TX 78633
Diego G.

Diego G.

DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete

Near E Walnut St, Seguin, TX 78155
Jerry C.

Jerry C.

DISHWASHER GE GSD3230F00WW "GSD3230F00WW Arrived to instal part. I found the timer fully functional and re-diagnosed. The drain solenoid would not move, but it had voltage to it and showed the correct ohms. Water had been leaking in small amounts long term and corroded the bottom of the solenoid, causing the rod to stick in the drain position. The unit will require the sump and solenoid and all parts required come included with the complete sump kit. Office to order sump kit. The water inlet issue was due to the valve under the sink shut off and after correcting, the unit filled as designed. The customer will not use the unit until repairs are completed. No leaks of the water supply observed. Last call of day please.; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE. ) and 1 WD26X10013 (motor/pump assy)"

Near Carriage Rd, Temple, TX 76502
Diego G.

Diego G.

COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site. Check for element issues. Found infinite switch not regulating element correctly. Will need infinite switch to repair unit and will bring element for back up. Resch for 10/23/18 cust requesting afternoon appt if possible. ; ordrng 1 8273994 (surface element) and 1 CNOTES (CNOTES ) and 1 W10861720 (INFINITE SWITCH )

Near Bogen Rd, New Braunfels, TX 78132
Diego G.

Diego G.

RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete

Near Oak Heights Rd, Wimberley, TX 78676
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced evaporator, dryer, service port and compressor. Vacuum and charged but when plugging up unit found nothing coming on. Found deli drawer short and will need to be replaced. Spoke with CS and will only charge for part. Will collect 115.03+ tax on return. Office to reschedule; ordrng 1 W10565995 (cntrl-elec)"

Near W View Dr, Wimberley, TX 78676
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for not heating. Turned unit on and can hear magnetron buzzing really loud. Got magnetron opened box and magnetron damaged. Will order new magnetron wpw10693025. Rescheduled for Tuesday 10/23. ; ordrng 1 WPW10693025 (MAGNETRON )

Near Dark Forrest, Kyle, TX 78640
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL SF368LEPB0 Arrived on site to test unit for oven not igniting. Test u it and found bad ignitor. Will need to order new bake ignitor WP9758079. Customer also complaining about temp when oven was working checked sensor and found bad sensor WPW10181986. Rescheduled for Tuesday 10/23 ; ordrng 1 WP9758079 (BAKE IGNITOR ) and 1 WPW10181986 (SENSOR )

Near Remington Dr, Kyle, TX 78640
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for noisy fridge . Found evap fan is very loud . No frost build up just loud fan . Did notice some gaps in liner . Ordering fan, blade and silicone . Return 10/24 , customer is requesting an AM return. Nonwater leaks detected . ; ordrng 1 WP482338 and 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap)"

Near Single Trace, Austin, TX 78728
Scott  M.

Scott M.

OVEN JENN-AIR JJW2430DB01 "Arrived on site for oven throwing error code . Found key stuck error code . Checked connections , all checked good . Unit will not allow any selections on key pad . Ordering UI console . Please call customer when an eta is known. ; ordrng 1 W11087460 (CONSOLE )"

Near Barker Ridge Dr, Austin, TX 78759
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for no cool. Pierced system found no refrigerant in system. Installed new evaporator and uv drier, vacuumed system down unit would not hold vacuum,added refrigerant to find source of leak. Found leak at bottom coil called tech support(7723232348) will need to order another evaporator and job will need 2HRS file#7723232348; ordrng 1 2HRS and 1 WPW10317014 (EVAPORATOR )"

Near Pendleton Ln, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Arrived on site for damaged gasket replaced freezer and both fresh food door seals remolded gaskets checked door seal good. . CNOTE FOR OFFICE; ordrng 1 CNOTE (LABOR TO BE FULLY DEDUCTED FROM PREV TECH FOR GASKET REPLACEMENTS)

Near Gentle Breeze Terrace, Austin, TX 78731
Diego G.

Diego G.

DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"

Near Stone Park, New Braunfels, TX 78130
Wesley P.

Wesley P.

COOKTOP OR RANGE JENN-AIR CVGX2423Q Arrived on site and found constant sparking. And two stuck valves. Would need two valves and spark harness and spark module. Valves are discontinued. ; ordrng 2 71002776 (VALVE )s and 1 CNTOES and 4 WP71003385 (switch- ig)s and 1 WPW10475147 (module-spk) and 1 Y04100505 (RECEPTACLE CHORD)

Near Laurel Creek, Hutto, TX 78634
Diego G.

Diego G.

DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"

Near Common St, New Braunfels, TX 78130
Clif L.

Clif L.

REFRIGERATOR MAYTAG MFI2569VEA1 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found main control board sort it out causing erratic behavior from dispenser control. Main control will need to be replaced to complete repairs. Return date is set for 10/24/18.control ; ordrng 1 WPW10310240 (cntrl-elec)

Near Dapplegrey Ln, Austin, TX 78727
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site for customer complaint of dryer making noise, found rattling vibration, installed dryer pads, unit tested good."

Near Roy Creek Trail, Dripping Springs, TX 78620
Jonathan  S.

Jonathan S.

COOKTOP JENN-AIR JGC1536ADS "Arrived on site for front right burner not lighting. Performed diagnostics mode and switch not activating burner. Tested igniter and found bad switch harness. Removed burners and found LF and LR burners screws would need to be drilled out. Customer stated that he would remove burners and tap new threads in orifice holders and have new screws on hand when returning for repair. Will return with orifice holders in case needed. 1st quote if orifice holders are needed. (PR620&PR510) Customer requested AM for return ; ordrng 1 WP7527P028-60 (LR ORIFICE HOLDER) and 1 SEENOTE (REQ AM) and 2 WP3368921 (SCREW)s and 1 WP7527P026-60 (RF ORIFICE HOLDER) and 1 WPW10184468 (WIRE HARNESS)"

Near Canyon Vista Ln, Georgetown, TX 78633
Scott  M.

Scott M.

DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer running but not heating . Found hi limit thermostat had blown . Replaced thermostat . Recommended to customer to get a new 3 prong power cord ,as well as having someone look at outlet . No lint build up at time of service job complete ."

Near Willow Wild Dr, Austin, TX 78758
Jonathan  S.

Jonathan S.

MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site for burnt wiring in back of unit. Gained access to wiring. When arrived on site oven door had been removed. Found failure occurred in plastic junction box(see SD-QuickPic). Called tech support and spoke with a Butch (SR7723233661). Customer will need to contact Whirlpool customer care.

Near Ranger Peak Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL GJC3034RB2 "Arrived on site for front left burner not working. Performed diagnostics and test burner and found partial opened, due to normal wear and tear. Will need to replace burner assembly. Schedule return for Tuesday the 23rd. Customer needs before 3 pm appointment ; ordrng 1 SEENOTE (REQ BEFORE 3 PM) and 1 W10823695 (ELEMENT )"

Near Shinnecock Hills Dr, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to install previous diagnosed parts. Removed burner plates and installed new. Tested unit and same results. Called tech support and spoke with Joel (SR#7723236473). He stated to replace burner caps with different design and when replacing to test with grate and cooking pan. If still and issue to file 1/16 on burners gas chamber to igniter. Schedule return for Wednesday the 24th. ; ordrng 1 W10881749 (CAPS)

Near Snow Bunting, Pflugerville, TX 78660
Tyler B.

Tyler B.

DISHWASHER LG LDF5545ST "Arrived on site for unit filling overnight,mound fill false stuck open, need valve, no leaks on site ; ordrng 1 5221DD1001E (IN,ET VALVE)"

Near Briar Hill Dr, Georgetown, TX 78626
Clif L.

Clif L.

WASHER ROPER RTW4516FW2 Apartment 2431. Arrived on site to replace suspension and to bring for washing machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Wells Branch Pkwy, Austin, TX 78728
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KSSS42DW Arrived onsite for the dispatched range with a water leak. I found out that the customer called about the refrigerator with a water leak. Ms stated that she could hear a hissing sound and it stopped when mr shut the water off to the refrigerator. I removed the lower cover and turned the water on. I tested the dispenser to confirm the water was on. I found no leaks on the water lines from the wall valve to the fill valve. I tested the dispenser and the icemaker and found no leaks present. The units model and serial tag is missing. I left the lower cover off for the customer so the could keep a watch under the unit for a water leak. Call complete.

Near Glenlake Dr, Austin, TX 78730
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL DU195PWQ2 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"

Near McCook Dr, Georgetown, TX 78626
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"

Near Andover Dr, Round Rock, TX 78664
Clif L.

Clif L.

DRYER WHIRLPOOL MGD6600TQ0 Arrived on site To diagnose a dryer that is not operating and giving F1 error code. Found control board shorted out. Replaced main control board and tested unit. Found no other failures at this time and all is working properly.

Near Bottlebrush Dr, Austin, TX 78750
Luis M.

Luis M.

ICE MACHINE GE ZDIS15SSHRHA Arrived on site for unit making too much ice. Replaced ice bin thermistor.

Near Pratolina Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for refrigerator not cooling and ice maker having slow production. Performed diagnostics mode and tested RC evaporator thermistor (test 39) and found opened. Inspected RC evaporator and found major ice buildup (see SD-QUICKPIC). Will need to replace control with control kit and RC evaporator harness assembly. Spoke with customer on defrosting unit and had defrost waiver sign. Schedule return for Tuesday the 23rd. Will need to defrost 24 hours before service requested 36 hours. ; ordrng 1 DEFROST (DEFROST )

Near St Frances Ct, Round Rock, TX 78665
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not starting. Upon arrival, the customer advised that the unit was operating just fine until recently they went to start it and they opened the door and closed it and nothing happened. Upon further inspection, I attempted to place the unit in diagnostics and nothing happened. I pressed the cancel button to engage the drain pump and nothing happened other than the light on the control panel cams on. I removed the outer door panel to expose the control and inspected the connections to the control. I did not find any disconnected but I pushed each one to make sure they were fully connected. I closed the door and pressed the cancel button again ad this time the drain pump came on. Once all of the water was drained out, I placed the unit in diagnostics and the unit showed error code F5E1 (door switch). I clear3d the code and continued with testing. The unit operated as designed with no error codes at the end of testing

Near Valley View Dr E, Leander, TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that they noticed that the ice was melting and the rc section was warm. The customer advised two they placed a thermometer in the rc section and got a temp reading of approximately 55 degrees. Customer reported the fc section was cold. Using my thermalcouple, I placed my lead at the bottom of the crisper drawers to get temp readings. My reading was 52.3 degrees. I used the same method for the fc section by placing my lead under the bottom pan near the back of the fc section and my reading was 13.9 degrees. I pulled the pantry drawer and found a large block of ice on the Evap cover. I advised the customer of my finding. I removed the rc shelving and attempted to remove the Evap cover, but could only remove the plastic housing and the styrofoam portion was stuck to the evaporator due to the ice. Using my steamer, I began to remove the ice and when my st

Near S Gadwall Ln, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker, ice box adapter, ice door, and the fc door gasket. I used my heat gun to shape the gasket before installing it. Tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Corabella Pl, Cedar Park, TX 78613
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for door damage, found trim vent broke, caused front glass do to fall down, needs both vent and glass door to complete replace ; ordrng 1 WPW10310922 (trim-vent) and 1 WPW10330077 (glass-door)"

Near Pflugerville, TX 78660
Tyler B.

Tyler B.

REFRIGERATOR GE GFE28HMHES "Arrived on site for frozen water in freezer, found icemaker funnel cracked needs new ice maker ASSY. No leaks on site ; ordrng 1 WR30X10160 (ice maker asm-for do)"

Near Haselwood Ln, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Arrived on site for hammer sound when dispensing water. Performed diagnostics, tested incoming water pressure, found with in range. Found solenoid on filter housing not opening all the way and causing failure. Gained access to to incoming valve and shutoff. Disconnected water lines, removed and replaced water filter housing. Connected water lines, turned water, checked for water leaks, no leaks found."

Near McKittrick Ridge Rd, Georgetown, TX 78633
Arthur B.

Arthur B.

ICE MACHINE KITCHENAID KUIO18NNZS1 Arrived onsite to remove and replace harness to ice machine from prior diagnosis. Removed faulty harness and installed new replacement. Reassembled. Connected water supply line. Tested unit. Unit now is making ice and good slab of ice forming. Snapped pictures as well of floor scratches as well to SD. No other issues found. All water connections were dry at time of service.

Near Sulpher Wells Rd, Belton, TX 76513
Arthur B.

Arthur B.

REFRIGERATOR GE GSS25LSLECSS "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Slid unit out and found compressor making loud knocking noise. Did find unit is somewhat cooling but not fully. Unit will need new compressor to compete repair. Also ordering control and defrost heater as well. R/S for Wednesday 10/24. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (process stub) and 1 WR51X10055 (heater,defrost) and 1 WR55X29773 (control board) and 1 WR86X96 (drier) and 1 WR87X10224 (compressor kit egys6)"

Near FM1670, Belton, TX 76513
Steve C.

Steve C.

DISHWASHER GE GHDT108V55WW Arrived on site for the unit is not working. Tested the unit and found the lower spray arm is melted and no water going into the unit. Found the float switch is stuck. Clean the float switch and tested the unit. Unit filled with water and is washing properly. Will need to order the lower spray arm. Office will need to reschedule customer due to no internet service. ; ordrng 1 WD22X10063 (arm spray lo)

Near Fm 963, , TX 78608
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site and found dishwasher drain pump is not completely attached and is leaking, reset drain pump position and ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service. A customer for drain pump cleaning."

Near Corto Ln, Austin, TX 78733
Tyler B.

Tyler B.

DISHWASHER AMANA ADB1400AGS1 "Arrive do. Site for no power, found the pump and motor failed, R&R pump and motor and tested good, no leaks on site"

Near Silent Harbor Loop, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for no cool. Compressor not running with unit power cycled ran test 4 compressor would not power. Removed compressor cover ohmed windings good reading 8.4 ohms on all three pins no ohms to ground. Installed a inverter powered unit on compressor not powering on checked voltage to inverter good 120vac and 7.4 vdc. Called tech support(7723235787) diagnosed unit will need another compressor job will need 2 hrs for repair. Returning tech will need to check frost pattern on fresh food evaporator after compressor replacement due to possible oil or moisture in cap tube.File #7723235787; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10779331 (COMPRESSOR )

Near Lone Spur Ln, Driftwood, TX 78619
Steve C.

Steve C.

REFRIGERATOR GE GSH25JFXBBB "Arrived on site for the unit will not dispense ice. Customer advised the unit is also not making ice. Tested the icemaker and intermittently it will not rotate. Found the dispenser motor is weak and also the auger drive is loose. Unit will need a new icemaker, dispenser motor, and the auger drive. Customer is only available on Fridays.; ordrng 1 WR02X11941 (drive auger disp) and 1 WR30X10093 (icemaker asm)"

Near Griffin Dr, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher leaking and filter popped out of place and leaking from door. Inspected unit and found food buildup on spray arms holes and causing improper spray action (see SD-QUICKPIC). Found water filter and screen sitting in top rack. Removed bottom spray arm and found it was separating apart. Was able to click in place. Removed food buildup from spray arms. Performed diagnostics mode, no error codes. Unit operated as designed and no water leaks present. (DW100) "

Near Crystal Cove, Round Rock, TX 78664
Steve C.

Steve C.

REFRIGERATOR GE PFSS6SKXCSS Arrived on site to replace the filter head due to not dispensing water. Replaced the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Scott Dr, Copperas Cove, TX 76522
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for frost build up, found EVAP fan seized, R&R EVAP motor and harness an tested good no leaks on site"

Near Centennial Loop, Round Rock, TX 78664
Steve C.

Steve C.

DISHWASHER WHIRLPOOL GU940SCGQ3 "Arrived on site for the unit upper spray arm broke. Tested the unit and found the spray arm is complete on the upper rack. Found the seal, mount and screw is completely broken. Unit will need a new spray arms for the upper rack, manifold, screw, seal and holder.; ordrng 1 WP3376846 (seal) and 1 WP8539324 (mount) and 1 WPW10349488 (screw)"

Near Del Mar Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

WASHER WHIRLPOOL WTW7340XW0 "Arrived on site for the unit is making a loud noise. Tested the unit and found the bearings are defective. Also the rotor is damaged and will need to be replaced. Also the shocks are weak. Unit will need a new out of tub, suspension, rotor and a tub extractor. Will need to get autho and reschedule customer.; ordrng 1 280146 (rotor) and 1 CNOTE (TUB EXTRACTOR ) and 1 W10193886 (tub outer) and 1 W10247710 (washer,suspension)"

Near Co Rd 220, Florence, TX 76527
Kevin B.

Kevin B.

MICROWAVE MAYTAG MMV5156AAS "Arrived on site inspected microwave and found it is not heating again. Waveguide is shorted and this is not a replaceable part. Exchanging heating components again Will only temporarily fix microwave. Repair is not advised, and would not be cost-effective. Microwave should be replaced."

Near Lookout Ln, Austin, TX 78746
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "WRF993FIFM00 Arrived to inspect no ice in rc door. I found minimal ice production within the bin and tested the unit. Via service test mode I checked 6 hour average and high temperatures of the rc, fc and ice bin chambers. I found all had acceptable average temperatures, but the maximum recorded temperatures were very high. During further testing I found the condenser fan running, but barely moving enough air. The unit had been moved by other contractors and incorrectly re-installed as well. Office to order condenser fan. No leaks observed during service. Returning tech must ensure correct cabinet level and reinstallation, contact tech GC.; ordrng 1 W11024494 (fan)"

Near Enchanted Dr, Georgetown, TX 78633
Jerry C.

Jerry C.

DISHWASHER FRIGIDAIRE FFBD2406NB7B FFBD2406NB7B Arrived to inspect no start and clicking. Disassembled and discover a possible wiring connection issue. Corrected the above issue and unit resumed as designed. No leaks observed during service test. Warranty applied.

Near J E Brown Ln, Jarrell, TX 76537
Brandon C.

Brandon C.

OVEN KITCHENAID KSDG950ESS0 "Arrived on site for part hanger, I replaced fan motors, unit tested good."

Near Rocky Creek Rd, Dripping Springs, TX 78620
Jerry C.

Jerry C.

ICE MACHINE MAYTAG MIM1554XRS2 "MIM1554XRS2 Arrived to inspect no power. I found voltage present to the machine power connector, through the external drain pump. I verified line voltage to the transformer and then the correct no-load voltages out. The control had voltage to it, but no response and the supply voltage did not show drop from load. Office to order control, switch (UI) and overlay. The control will be required first and then the UI if no response. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W10282113 (overlay) and 1 W10562035 (switch) and 1 WPW10226156 (cntrl-elec)"

Near Hester Way, Salado, TX 76571
Steve C.

Steve C.

DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the heating element is bowed and grounding out. Replaced the thermal fuse due to no continuity and heater. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Cavalry Ct, Copperas Cove, TX 76522
Jerry C.

Jerry C.

DISHWASHER GE GSD3230F00WW "GSD3230F00WW Arrived to instal part. I found the timer fully functional and re-diagnosed. The drain solenoid would not move, but it had voltage to it and showed the correct ohms. Water had been leaking in small amounts long term and corroded the bottom of the solenoid, causing the rod to stick in the drain position. The unit will require the sump and solenoid and all parts required come included with the complete sump kit. Office to order sump kit. The water inlet issue was due to the valve under the sink shut off and after correcting, the unit filled as designed. The customer will not use the unit until repairs are completed. No leaks of the water supply observed. Last call of day please.; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE. ) and 1 WD26X10013 (motor/pump assy)"

Near Carriage Rd, Temple, TX 76502
Brandon C.

Brandon C.

OVEN WHIRLPOOL KOST100ESS00 "Arrived on site for customer complaint of oven not working all after self clean was used. Found control fuse was blown and TOD was blown as well. I replaced control fuse and TOD, unit tested good. "

Near Horseshoe Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFI2089AEP "Arrived on site for customer complaint of intermittent water dispensing issues. When I arrived, the water was pulsating out of dispenser, I removed water filter and reinstalled water filter, unit tested good. I quoted customer for water reservoir, they are waiting on repair at this time. No fee was collected because this is a CB under warranty from 12/27/17"

Near Normandy Ridge Ln, Austin, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Arrived on site for customer complaint of fresh food section not cooling, found thermostat was faulty. Ordering thermostat. ; ordrng 1 W10839843 (thermostat)"

Near Blue Hill Dr, Austin, TX 78736
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for customer complaint of freezer freezing back section. Found defrost issue, heating element was good. Ordering control, and bi metal. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10911770 (HARNESS ) and 1 W11174836 (CONTROL) and 1 W11214887 (CONTROL)"

Near Rialto Blvd, Austin, TX 78735
Brandon C.

Brandon C.

DRYER GE DHDVH52EF0GG "Arrived on site to replace bearing kits, found top/front bearing kit did not come with glides or felt. Ordering glides and felt. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 WE09X20441 (felt trap duct) and 2 WE1M1067 (slide bearing)s and 2 WE1M504 (GLIDE)s"

Near Shadow Creek Blvd, Buda, TX 78610
Steve C.

Steve C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for the will not turn on. Tested the unit and found the thermal fuse and cutoff has no continuity. Replaced both fuses and tested the unit. Unit heats and works properly. Advise customer to clean air vents every six months.

Near Geri Dr, Copperas Cove, TX 76522
Jerry C.

Jerry C.

OVEN WHIRLPOOL WFC150M0EB1 WFC150M0EB1 Arrived to inspect no power to oven. I found the customer is having the residence treated for pests. I advised them to wait for the repair for one week to allow treatment to take effect. ; schdld next appmnt for 10/26 FRI !

Near N 7th St, Temple, TX 76501
Jerry C.

Jerry C.

VENTHOOD WHIRLPOOL WVW53UC0FS1 WVW53UC0FS1 Arrived to instal parts. I removed and replaced the blower assembly and tested. The unit resumed normal operation and all functions and speeds were present.

Near County Rd 311, Jarrell, TX 76537
Jerry C.

Jerry C.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 WDTA50SAHZ0 Arrived to a dishwasher not draining. Found debris blocking the drain. Cleared obstruction and tested the unit. No leaks observed during service

Near Thomas Arnold Rd, Salado, TX 76571
Clif L.

Clif L.

REFRIGERATOR GE ZISS420DRJSS Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found inverter receiving power but not sending power to compressor. Inverter will need to be replaced to complete repairs. Return date is set for 10/24/18.Inverter (186.84+tax)Svc/Lbr (199.99+tax)Total (418.76); ordrng 1 WR49X10283 (inverter kit)

Near Lakecliff Hills Ln, Austin, TX 78732
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Arrived on site for customer complaint of freezer door being stuck, I found bad slides. I replaced the slides, unit tested good."

Near Sunrise Ridge Cove, Lakeway, TX 78738
James C.

James C.

WASHER MAYTAG MVWX655DW0 Arrived on site and installed new basket. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete. (TL380) previous collected diagnosis will apply to labor

Near Co Rd 100, Burnet, TX 78611
Joseph C.

Joseph C.

DISHWASHER WHIRLPOOL WDF540PADM2 "Arrived on site for “unit not draining” complaint. Inspected unit and found glass in drain pump. Removed drain pump and retrieved broken glass. Reinstalled drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Labor is $162.36(post tax)(DW545)."

Near Berkman Dr, Austin, TX 78723
Paul R.

Paul R.

WASHER WHIRLPOOL KDTE104ESS4 Arrived onsite for the dishwasher that is not dissolving the detergent. I ran diagnostics and found an F4E3 & F7E1 stored error codes. I tested voltage to the pump motor and had 117VAC and the pump not running. I replaced the pump and motor. I ran diagnostics again to test the unit. Unit is working as designed. There were no water leaks present at the time of service. Call Complete.

Near Mesa Dr, Austin, TX 78731
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JS48PPDUDB02 "Arrived onsite for the refrigerator with a fan going off constantly, it’s hums and clicks, and doesn’t cool properly. I found the evaporator fan motor shorted out and not starting causing the control to chirp. I explained to ms that I needed to replace the motor to test further. I replaced the evaporator fan motor and tested. The chirping went away but I found power to the inverter dropping out from the main control and when this happened the UI would blank out. Need to replace the main control. I replaced the main control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service."

Near Twin Valley Dr, Austin, TX 78731
Joseph C.

Joseph C.

DRYER WHIRLPOOL WED70HEBW0 "Arrived on site for “F6E1 error code and intermittent operation” complaint. Inspected unit and found ui and control not communicating. Ordering new ui, harness and bringing back control. Return for repairs on 10/25.; ordrng 1 W11025125 (harns-wire) and 1 WPW10553790 (panl-cntl)"

Near Berkman Dr, Austin, TX 78723
James C.

James C.

ICE MACHINE WHIRLPOOL KUIS18PNZB1 Arrived on site and tested operation. Found unit making ice but it’s clumping in the bin. Unit harvested slab upon arrival but was hung up on the cutter grid and not fully off of evaporator. Watched second slab form and found it forms properly and is slow to come off of evaporator. Found unit leaning back but due to the installation I am unable to properly level. Instructed customer of issue and recommended to have blocking installed to level unit properly. All water connections dry at time of service. Job complete

Near Wilderness Dr W, Marble Falls, TX 78654
James C.

James C.

ICE MACHINE KITCHENAID KUIC15PLXS2 Arrived on site and installed new hose. Cleaned connection at drain trough before searing new tube. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and inspected refrigerator and found it would not enter diagnostic cycle for icemaker or water dispenser. After replacing control board found that pantry UI has shorted and after disconnecting it dispenser and icemaker function has returned. Will need to bring back a pantry UI to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10732686 (cover)

Near Aria Loop, Austin, TX 78736
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and tested operation. Found ice maker stalled mid harvest and hanging down from liner. Found water has gotten into motor area due to ice maker leaning down towards motor. Installed new ice maker and secured to liner to ensure is level. Tested for proper operation and found unit working properly. Job complete

Near S Winding Way, Buchanan Dam, TX 78609
Arthur B.

Arthur B.

REFRIGERATOR GE GSH22JFXLBB "Arrived onsite for customer complaint of SxS refrigerator not cooling and fans not running. Found lights are on but no fans,compressor running. Removed control and installed new replacement. Tested unit. Found all fans come on but not compressor. Unit will also need inverter. R/S for Wednesday 10/24. Unit is unplugged at this time.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WR49X10283 (inverter kit)"

Near Birmingham Cir, Killeen, TX 76542
James C.

James C.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and tested operation. Found rear right burner not lighting. Found igniter loose due to retainer clip has come off. Secured properly and tested. Unit working properly. Job complete

Near Emeralds Dr, Burnet, TX 78611
Leonardo C.

Leonardo C.

DISHWASHER GE GSD6600G02WW Arrived on site to test unit for not draining. Test unit and found food clogging drain motor again. Will need to order new drain motor. Advised customer again about big pieces of food in dishwasher. Ordering new drain motor WD26X10016 needs autho office to reschedule ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO) and 1 WD26X10016 (DRAIN MOTOR )

Near Hometown Pkwy, Kyle, TX 78640
Clif L.

Clif L.

WASHER AMANA NTW4516FW3 Arrived on site to diagnose a washer that is not turning on. Found main control board shorted out. Replaced control board and tested unit found all is functioning properly after repairs. No leaks were found at time of service.

Near Steiner Ranch Blvd, Austin, TX 78732
Clif L.

Clif L.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site to diagnose a range that is not lighting burners properly. Tested unit and found left front burner slow to ignite due to failed burner head. Replaced burner head and tested unit found all is operating normally at this time.

Near Lyndhurst St, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ED5LHAXMB10 Completely different issue from prev repair. Customer complaint is of water leaking from dispenser. Found excessive moisture on ice door and dispenser liner. Diagnosed insulation has pulled from liner causing condensation on liner and forming mold. Unit will need new freezer door. Need AUTHO approval ; ordrng 1 L2261180B (FZR DOOR BLACK) and 1 NEEDAUTHO

Near Campfield Pkwy, Austin, TX 78745
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is not draining. Found plug not removed from garbage disposal. Removed plug and tested unit. Found all is working properly at this time.

Near Samuel Trail, Brushy Creek, TX 78717
Clif L.

Clif L.

WASHER WHIRLPOOL MVWB725BW0 Arrived on site to diagnose a washer that isn’t locking. Found that latch is binding internally and not working all the time. Replaced latch and found all is now working properly. No leaks were found at time of service.

Near Braesgate Dr, Austin, TX 78717
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25JFXLWW Arrived onsite for customer complaint of SxS refrigerator not making ice nor dispensing water. Removed water filter and found water filter head leaking out. Unit will need new filter head assembly. Customer will provide new filter. R/S for 10/24. All water connections were dry at time of service.; ordrng 1 WR17X20862 (mwf manifold & tubes)

Near John Porter Dr, Killeen, TX 76543
Joseph C.

Joseph C.

COOKTOP WHIRLPOOL WCE55US0HS00 "Arrived on site for “hot surface light not shutting off” complaint. Inspected unit and found infinite switch, for front right burner to be faulty. Removed and replaced infinite switch for front right burner. Tested unit. Unit is performing as designed. Light now stays on until cooktop surface has cooled."

Near Great Society Street, Manor, TX 78653
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL ED22UEXHT00 "Arrived on site for “loud and rattling noise” complaint. Inspected unit and found refrigerant line rubbing frame. Adjusted refrigerant line. Instructed customer to try to record noises, if they return. No leaks detected, at time of service."

Near Cottingham Dr, Austin, TX 78725
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH75520AB0 Arrived on site for “light won’t shut off and shut door appears on control panel” complaint. Inspected unit and found door interlocks and switches to be faulty. Removed and replaced door interlocks and switches. Tested unit. Unit is performing as designed.

Near Paloma Blanca Way, Del Valle, TX 78617
Joseph C.

Joseph C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for “unit not heating” complaint. Inspected unit and found capacitor and diode to be faulty. Removed and replaced capacitor and diode. Reassembled and installed unit. Tested unit. Unit is performing as designed.

Near McBee St, Austin, TX 78723