Service History 999

We serviced a

WHIRLPOOL DISHWASHER

Model DU800SWKQ0

Near Wimberley, Texas 78676

Andrey

Job Details: 03/07/2022

"Arrived on site to test unit for water leak, tested unit found leak is not coming from sump but a bad gasket on the door causing water to escape and get on the bottom metal plate rusting it out, replaced gasket, unit is now running as designed, no leaks detected job complete"

We serviced a

GE COOKTOP

Model JVB98SH1SS

Near Round Rock, Texas 78681

Gerry C

Job Details: 03/07/2022

"Arrived to inspect downdraft inoperative. I found the connector for the actuation switch had a pin backed out and after correcting, I tested. The unit would not fully lift and locked up on the way down. The actuator arm had dropped out of its track and after correcting, the issue was resolved. Operational test good."

We serviced a

KITCHENAID MICROWAVE

Model KMBT5511KSS0

Near Round Rock, Texas 78681

Gerry C

Job Details: 03/07/2022

"Arrived on site to install previously diagnosed parts, microwave was already pulled out by the owner. Took the turn table components and panels off and replaced the magnetron, capacitor & diode. Proceeded to reassemble the unit back on and mounted back into the cabinet. Tested the unit and it operated as designed and the CX was satisfied."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Georgetown, Texas 78626

Gerry C

Job Details: 03/07/2022

"Arrived to inspect water damage. I found the CX had removed the unit from its mounting point and the drain tube had been removed by them for inspection. There was still signs of water that had drained out onto the floor and had passed under the wall to the living room area. The CX had already removed all standing water and was drying the floor and wall areas during our inspection. There was a zip strip on the cord and drain tube former, but I could not verify any other details due to the unit being pulled out for cleanup prior to my arrival. I advised the CX to not use the unit until the previous repair is complete and the gear case has been installed. No other leaks of the unit or water supply observed during my inspection."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Austin, Texas 78705

Jacob

Job Details: 03/07/2022

Arrived onsite for unit not making ice. Looked at the ice maker as saw that it was broken. Replaced the ice maker. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Hutto, Texas 78634

Gerry C

Job Details: 03/07/2022

"Arrived to inspect broken switch in unit 4215. I found the plunger had been broken off, likely during instal. I R/R the switch and tested. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL MICROWAVE

Model MH6150XAQ1

Near Wimberley, Texas 78676

Andrey

Job Details: 03/07/2022

"Arrived on site to test unit for unit running really loud and burn mark on ceiling, tested unit found unit making loud noise,removed wave guide cover and found damage to wave guide, unit is unrepairable due to wave guide cant be replaced job complete"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HW3

Near Austin, Texas 78722

Tyler L

Job Details: 03/07/2022

"F9E1 long drain, F0E2 over suds, F8E1 long fill error codes. Inspected drain pump and hoses, and found nothing blocking the flow. Lock mechanism working well. Checked incoming water and found it good. Ran factory diagnostics and unit passed all component tests. Unit draining properly. No water leaks, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, Texas 78704

Jacob

Job Details: 03/07/2022

"Arrived onsite for ui panel not working on the unit. Looked at the unit and saw that the display was not working correctly. Replaced the display. Upon testing the unit, saw that it was leaking on the right side of the unit. Upon further investigation. Found that the unit was not installed correctly and the other rubber gasket was pushed out just enough to cause the water to pool at the top of the door on the inside and causing the leak. Also let customer know that cabinetry coupe an issue as well. Took pics for reference. Let customer know that the unit needs to be re installed and cabinetry to be fixed. No other issues at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Austin, Texas 78704

Jacob

Job Details: 03/07/2022

Arrived onsite to replace the gasket. Replaced the gasket. Had to use the blow dryer to get the seal to seal better. No issues at this time. Job complete

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24HM01

Near Austin, Texas 78704

Jacob

Job Details: 03/07/2022

Arrived onsite to replace parts as per Techline. Replaced parts. Unit was working without no issues. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Austin, Texas 78704

Jacob

Job Details: 03/07/2022

Arrived onsite for the touch screen not responding. Looked at the unit and unit did not respond to the touch. Flipped the breaker. The touch screen started was working once again. No issues at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hutto, Texas 78634

Gerry C

Job Details: 03/07/2022

"Arrived for parts delivery, handed parts to CX. No access to machine."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MBQA

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/07/2022

"Arrived on site for refrigerator needing previously diagnosed ice maker. Upon arrival I installed required part. Found 120 volts Lea inf ice maker when water was need3d but found unit still had a voltage drop through liner allowing only 2v to valve. Door switch both had great push/pull and resistance checks. Found high resistance on the wire harness to valve under load, harness is opening up,harness is foamed into the cabinet/ non repairable electrical. Will need office to notify ahs of findings."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/07/2022

Arrived on site for washer not functioning/filling correctly.upon arrival confirmed issue and found F8e1. After further testing found valve oh I g within range. Found 120v to valve. I then found drain line shoved to far into drain pipe causing a siphon of water through drain. After readjusting drain line I reassembled and tested 7nit fully functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/07/2022

Arrived on site for dryer not starting g cycle and showing pf when start button was pressed. Upon arrival confirmed issue. After verifying all heating hardware was intact I then found a stable 240v connection to the terminal. When testing voltage on L1(black wire) to ground when you was started I found voltage would go from 130 down under 100v then back up again causing the pf failure. Found outlet/ wiring in house not able to hold a stable 120 connection on the L1 side when dryer was activated. Informed customer to contact customer electrician. Quoted customer for replacement of ui control and knob with quote included in sd quick pics. Collected service fee after customer stated they would wait on further repairs. Call complete

We serviced a

GE COOKTOP

Model PP945SM3SS

Near Lago Vista, Texas 78645

David S

Job Details: 03/07/2022

"Arrived on site for cooktop not powering on. I inspected the unit and work area. The unit has an oven in the cabinet underneath. I removed the oven. I gained access to the control and tested j17 and found no volt coming out. I tested voltage in and found line 1 and 2 have 120 vac. The control is on back order until 4/26. I spoke to the customer about needing a control; ordrng 1 WB23T10024 (Main control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Hutto, Texas 78634

Gerry C

Job Details: 03/07/2022

"Arrived for parts delivery, handed parts to CX. No access to machine."

We serviced a

AMANA RANGE

Model ACR4303MFS5

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/07/2022

"Arrived on site for range. Upon arrival customer stated unit wasnt tripping breaker but instead oven wasnt heating correctly and all burners werent heating properly/at all. After further inspection I found no errors. I found all four top burners (both 6in&8in) had weak pressure plates not making full contact and allowing burners to operate. Found stable 240v to receptacles. Also found relays on control sticking during preheat cycle. Called safety team Sr#7733058123. Documented with safety team that unit would need new ACU, 4 burners + new oven sensor. Office to reschedule once availability of all parts is known.; ordrng 2 W11396792 (Elements (6in))s and 1 W11536794 (Acu) and 1 WPW10181986 (Sensor)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Austin, Texas 78723

Tyler L

Job Details: 03/07/2022

"Arrived on site for complaints of visibly failed or broken part. Found ripped door gasket, took picture. Installed new RC door gasket. Used heat gun to mold, and used silicone to seal. All doors on unit are now sealed properly. No water leaks detected, job complete."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Killeen, Texas 76549

Tyler

Job Details: 03/07/2022

"Arrived on site for washer giving F8e1 error. Upon arrival confirmed issue and error in diagnostics. Found inlet valves functioning properly through all diagnostic tests. Found no failures in pressure hose/switch or air trap. Called techline (Bruce sr#7732830537) to document findings. Also spoke with PR while on site. Was instructed to order both inlets valves, ACU, and stator. Will need office to reschedule with customer. Instructed customer to contact whirlpool regarding any further assistance needed for labor cost; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve) and 1 W11354542 (Stator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM00

Near Austin, Texas 78724

Tyler L

Job Details: 03/07/2022

"Arrived on site for complaints of not cooling. Found unit unplugged and fully defrosted. RC and FC at room temperature. Restored power and the compressor started right away. Took amp draw on compressor and found it at 1.0 amps. Found airflow good in both compartments. Inspected evaporator and found a good frost pattern starting up. Thermistor checked good. Unit is cooling properly at this time. Advised maintenance that if issue happens again, please leave the unit plugged in. No water leaks detected, job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Austin, Texas 78724

Tyler L

Job Details: 03/07/2022

"Arrived on site for install of previously diagnosed parts. Installed new TOD and main control. Found the oven is now working properly, but the microwave is not. When calling for heat, the microwave doesnt run. Found main interlock harness not getting voltage on P1, pins 1 and 3. Will need new harness to complete repair. Ordering the UI as well. Office to reschedule.; ordrng 1 W11297728 (UI) and 1 W11356970 (Interlock harness)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Austin, Texas 78721

Tyler L

Job Details: 03/07/2022

"Arrived on site for install of previously diagnosed part. Installed new strike and tested. Tested lid lock and it is locking and unlocking properly. Ran factory diagnostics and unit passed. No other issues at this time. No water leaks detected, job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MSD2651HES

Near Buda, Texas 78610

Tyler L

Job Details: 03/07/2022

"Arrived on site for complaints of no cool. Found RC and FC at room temperature. Evaporator fan running. Condenser fan running. Compressor not running, but can hear it trying to start every few minutes. It will kick on then shut off after a few seconds. Found large amount of rodent and roach droppings in compressor area, took pictures. Advised customer that because of the pest infestation, a good repair cannot be made. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Leander, Texas 78641

David S

Job Details: 03/07/2022

Arrived on site for dishwasher not cleaning. I inspected the unit and work area. I found fault cod f6e6 cold water and f7e1 no heat. I ran a diagnostics cycle and found the motor not coming on. I found the motor receiving power. I replaced the sump and motor. I retested the unit and found it working properly. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Lago Vista, Texas 78645

David S

Job Details: 03/07/2022

Arrived on site for dishwasher leaking. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a test cycle and found the dispenser stuck open and the solenoid not actuating. The customer agreed. I installed the new dispenser. I retested the unit and found it working properly.

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL

Near Leander, Texas 78645

David S

Job Details: 03/07/2022

Arrived on site to install previous diagnose part. I replaced the console. I tested the unit and found it working properly. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78741

Kevin

Job Details: 03/07/2022

"Arrived on site and replaced parts diagnosed on previous visit, confirmed operation by running a diagnostic cycle, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78741

Kevin

Job Details: 03/07/2022

"Arrived on site and found customer did not create service call properly. They have a Best Buy extended warranty, if they wish to replace icemaker and not use their warranty it would be Ice maker

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 03/07/2022

Arrived on site for range oven door falling apart. Inspected unit and work area. Found adhesive not longer sticking. Removed failed outer door and installed new. Assembled unit and tested door operation. Tested all other components. All working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78750

Justin

Job Details: 03/07/2022

"Arrived on site for a refrigerator with water not dispensing. Upon arrival the customer stated that the unit was now working as designed. He also stated that this has occurred several times in the few months they have owned it. They do hear the valve energize when they press the pad, just no water comes out. The customer also stated that they have had some low water pressure issues as well. I called techline and spoke to Andrew and received SR# 7733117797. Andrew did not recommend to install anything. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Austin, Texas 78729

Justin

Job Details: 03/07/2022

Arrived on site to install previously diagnosed parts. I installed the heater and then tested the unit while monitoring amp draw. I found stored error code F3E3 for OWI error. I cleared the error codes. I found it ran through as designed and no leaks were present at the time of service. Upon further inspection I found the filter extremely dirty which is most likely the cause of the OWI error. I cleaned the filter and walked the customer through how to remove and clean it himself. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Austin, Texas 78728

Justin

Job Details: 03/07/2022

Arrived on site to install previously diagnosed parts. I installed the new fill tube and then tested the unit. I harvest and filled the ice maker. I found both running as designed with no leaks. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78728

Justin

Job Details: 03/07/2022

"Arrived on site to install previously diagnosed parts. Upon pulling the dishwasher slightly forward I found the unit slightly shifted. Due to this I tested the door and found it now working as designed. I informed the customer of my findings, and they no longer wanted the bent frame replaced. I also found a slight drip from the water line and informed the customer on this. No service or install performed, therefore, no fee collected. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78727

Justin

Job Details: 03/07/2022

Arrived on site to install previously diagnosed parts. I installed the new latch and strike. I then ran a normal cycle for several minutes and the error never occurred. The unit is now running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Austin, Texas 78727

Justin

Job Details: 03/07/2022

Arrived on site to install previously diagnosed parts. I installed the new door and then tested the unit. I found the unit now working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ7

Near Austin, Texas 78759

Justin

Job Details: 03/07/2022

Arrived on site for a microwave making a loud thumping noise. Upon arrival the customer stated that when he runs the unit it will make a loud clicking sound from the turn table. I ran the MW several times with a MW safe cup of water and could not replicate the sound. I also found the customer switched the 40 watt bulb with an LED bulb. I informed the customer on the potential issues with this and how the unit was not designed for a LED bulb. I advised him to remove it and only use a 40 watt incandescent bulb. The unit I working a designed. Call complete.

We serviced a

FRIGIDAIRE OVEN

Model FGET2745KFB

Near Austin, Texas 78739

Leonardo

Job Details: 03/07/2022

Arrived on site to replace boad. Replaced board test unit and unit test good job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, Texas 78737

Leonardo

Job Details: 03/07/2022

Arrived on site to test unit for unit sparking even when not in use. Test unit and found and module. Replaced spark module test unit and no sparking at this time job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 03/07/2022

Arrived on site to diagnose a refrigerator with a filter not able to be removed from housing. Found arm guide out of position and reset it. All is working properly at this time. No leaks were found at time of service. As repair was under 5 mins only service fee collected.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Marble Falls, Texas 78654

Cliff

Job Details: 03/07/2022

Arrived on site to diagnose a washer that is leaking. Found cold water solenoid split and replaced valve assembly. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

KENMORE WASHER

Model 796.4157321

Near Marble Falls, Texas 78654

Cliff

Job Details: 03/07/2022

Arrived on site to replace previously ordered parts for washer. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KUDS02FRBL0

Near Marble Falls, Texas 78654

Cliff

Job Details: 03/07/2022

"Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui malfunctioning and the part is NLA. Office to inform warranty company of NLA part so they can resolve the claim.; ordrng 1 8572489 (Panel (NLA)), states that autho needed"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS08

Near Gatesville, Texas 76528

Jonathan M

Job Details: 03/07/2022

Arrived on site for a microwave that has a dent in the door. Inspected unit and work area. Confirmed the customers complaint and replace the door. Tested the unit and the unit is working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Gatesville, Texas 76528

Jonathan M

Job Details: 03/07/2022

Arrived on site for a washing machine that is making loud sounds during operation. Inspected unit and work area. The customer advised that the unit seems to be extremely loud especially during spin on light loads but Im heavier load seems to be better. Around the unit through diagnostics and did not find any stored error codes. Tested the unit and manual diagnostics and found no issues present. The customer loaded up the machine with some towels and we ran it through a high-speed spin. Found the water hoses and the drain hose on the back of the unit causing the rattling banging sound that he was hearing. I did advise him of the issue and showed him during the spin. The unit is working as designed. Car complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Woodway, Texas 76712

Jonathan M

Job Details: 03/07/2022

Arrived on site for a refrigerator that is leaking water into the ice container compartment. Inspected unit and work area. Confirmed the customers complaint and the customer advised that water is leaking down into her drawer beneath the icemaker door. Inspected the unit and found the ice door gasket bowed in towards the bottom of the door and at the top. Ordering ice door and will return with the icemaker for replacement. Rescheduled customer to 3/14 due to shipment of part.; ordrng 1 W11171728 (Ice door)

We serviced a

KITCHENAID COOKTOP

Model KGCU483VSS01

Near Dripping Springs, Texas 78620

Andrey

Job Details: 03/07/2022

"Arrived on site to test unit for igniter issue, tested unit found FL igniter start sparking on low flames, igniter going bad and is not sensing flames at low; ordrng 1 W10833887 (Igniter)"

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ0

Near Dripping Springs, Texas 78620

Andrey

Job Details: 03/07/2022

"Arrived on site to test unit for F74 error, tested unit was not able to clear code, called commercial tech line, diagnosed unit further and found bad control board/ UI, , customer accepted replaced control, programmed UI, tested unit , unit now running as designed, left service key with customer, , no leaks detected job complete"

We serviced a

GE DRYER

Model GLDP280ED0WS

Near Temple, Texas 76504

David Z

Job Details: 03/07/2022

"Arrived on site to diagnose dryer making a lot of noise and sometimes not able to turn. Ran and tested unit and heard screeching and found drum hard to turn. Disassembled unit and found 2 glides broken off and missing, and belt was sliding. Replaced glides and belt and retested. Found found moving easier and unit working as designed. Could not duplicate the customers complaint of unit sometimes not heating. Unit has good voltage and was heating when I was present. Unit working as designed. I did find large chunks of lint in the blower housing. Advised to have vents cleaned. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Temple, Texas 76504

David Z

Job Details: 03/07/2022

"Arrived on site to diagnose washer leaking water. On arrival unit was on front porch with rear panel detached. Customer showed me a chewed / shredded internal hose. I advised customer they aren't under warranty, customer purchased unit from a flea market and was told it had 1 year warranty. Advised there is no warranty. Customer not paying for any repairs. Closing ticket. ; ordrng 1 W11553446 (Hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Temple, Texas 76501

David Z

Job Details: 03/07/2022

"Arrived on site to diagnose refrigerator that is not making ice. On arrival found bucket had about 2 loads of harvested ice, which normally was not there. Checked Temps and found RC was set to 42, freezer at 0. RC also had some airflow channels obstructed. Unit wasn't getting cold enough to harvest. Adjusted Temps to recommended. Tested harvest and fill and verified icemaker is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Temple, Texas 76502

David Z

Job Details: 03/07/2022

"Arrived on site to diagnose refrigerator that is slowly dispensing water. Ran dispenser and found a fairly slow stream. Replaced filter with bypass and found good pressure. Choked flow persisted past several filters, so likely indicates a bad seal in the filter head. Ordering new filter head / reservoir. Return visit set for 3/10. ; ordrng 1 W11346622 (Reservoir and Filter Head)"

We serviced a

GE DRYER

Model GTX33EASK0WW

Near Salado, Texas 76571

David Z

Job Details: 03/07/2022

"Arrived on site to diagnose dryer that is only running if start is held down. Ran unit and could hear motor, but basket isn't moving due to broken belt. Safety switch is tripped causing no run. Ordering new belt and pulley. Return visit set for 3/10. ; ordrng 1 WE12M29 (Belt) and 1 WE03X31620 (Idler Pulley)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Bastrop, Texas 78602

Joe Z

Job Details: 03/07/2022

"Arrived onsite for unit with lid locked. Unit has no power. Upon arrival found lid locked and cannot get model and serial number. Have 120v at control. Control is not sending correct voltage to power UI. Need new control. Part # stamped on current part is WGD5100HWO, If needed. Mrs. Will call whirlpool to try and get concession. If denied Mrs. will think about it and call us back if she wants to proceed; ordrng 1 WGD5100HW0 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Bastrop, Texas 78602

Joe Z

Job Details: 03/07/2022

Arrived onsite for unit not heating. Upon arrival ran diagnostics and there were no error codes. Ran a diagnostics cycle and heater operates as designed. Mrs. Said she has new tenants and were not aware that the unit is a plastic tub and they have never used rinse aid. Instructed customer of benefits of rinse aid. Placement of plastic dishes and to run hot water at sink prior to washing. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Bastrop, Texas 78602

Joe Z

Job Details: 03/07/2022

Arrived onsite for special project heating element replacement. Replaced heating element. Tested unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Lakeway, Texas 78738

Luis

Job Details: 03/07/2022

"Arrived on site for no cool. Pierced low side pressure reading -20 found suction line crimped exiting liner almost closed,evacuated refrigerant attempted to replace evaporator to adjust and repair suction line same issue hard bend causing suction line to b crimped almost closed. Called tech support documented and uploaded pictures,per tech support unrepairable whirlpool will contact customer. SR#7733116475"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS03

Near Austin, Texas 78738

Luis

Job Details: 03/07/2022

"Arrived on site. Found control beeping and power cycling,updated control is on a factory back order with no eta,talked to management ordering relays to rebuild control. Will contact office to reschedule when tech has parts.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78738

Luis

Job Details: 03/07/2022

"Arrived on site for no lights and right side door issues. Found extension assembly missing from right side of upper door hinge compartment,installed a new extension kit,tested arm extension and door operation good,all leds working as designed. used 1 WP2307857 (Extension) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 03/07/2022

"Arrived on site for dishwasher second rack not sliding in and out. Inspected unit and work area. Found adjuster not setting correctly on track. Removed rack and reinstalled. Tested rack operation and found operating as designed. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Liberty Hill, Texas 78642

Jonathan S

Job Details: 03/07/2022

"Arrived on site for washer intermittently not spin water out of clothes. Inspected unit and work area. Found load currently in unit. Found load to be mixed fabric types. Found drain line not zip tied in and unit is unbalanced. Removed clothes from unit. Performed diagnostics mode and checked for fault codes. Found none stored. Ran automatic test cycle and found all components operating. Inspected gearcase and pulley system, found no abnormal wear and tear. Balanced unit and added zip tie to drain line (see SD-picture). All operating as designed, no water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Andice, Texas 78628

Jonathan S

Job Details: 03/07/2022

"Arrived on to install previous diagnosed part. Removed failed door panel and installed new. Tested door operation and performed diagnostics mode, no stored error code. Monitored test cycle and found unit operating as designed. No water leaks detected during service."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Andice, Texas 78628

Jonathan S

Job Details: 03/07/2022

"Arrived on site for oven not operating. Inspected unit and work area. Found screen frozen. Powered unit off and on at circuit breaker. Performed diagnostics mode and found error F6-E4 UI/AM mismatch, cleared error. Tested unit and found operating as designed. Informed customer due to construction going on around home, customer may have to reset at circuit breaker if failure occurs again. Job completed."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Georgetown, Texas 78628

Lou

Job Details: 03/07/2022

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. While the unit was draining, I could hear something inside the drain area. I removed the remaining water and removed the drain pump and found a large piece of glass. Removed the debris and retested and unit continued to operate as designed. I

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS00

Near Austin, Texas 78738

Luis

Job Details: 03/07/2022

"Arrived on site for no lights and no ice. Found defective led modules,replaced upper top right and right middle wall led module,all leds working. Found shit off arm extension disconnected and in off position on icemaker.installed shut off arm and lowered arm,icemaker ran through a cycle and filled with water. ; used 2 W11462342 ( Led module) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Andice, Texas 78628

Lou

Job Details: 03/07/2022

"Arrived on site to inspect washer not agitating or spinning. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. The unit valve operated as designed, but the unit failed to agitate or spin. I could hear the motor windings functioning, but not strong enough to turn the basket. Tested the capacitor and found it bad. Customer agreed to the repair and paid in full with CC. I removed and replaced the capacitor and calibrated then retested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS01

Near Andice, Texas 78628

Lou

Job Details: 03/07/2022

"Arrived on site to inspect microwave shutting down after opening the unit door. Upon further inspection, I found the unit getting voltage but the display was not on. I uninstalled the unit and and tested the fuse and found it bad. I tested ohms to the switches and thermostats and all were good. I found where coffee had spilled into the unit and gotten into the main control area. Customer advised that the unit went dead when they opened the door while the unit was operating. I advised that due to the door opening while in operation, the switches sensed an interference and thats what caused the fuse to go bad. I removed and replaced the fuse with a part from my van stock (W11315605) and retested the unit and it is operating as designed. I recommended that the customer press the stop button before opening the door to keep from the switches triggering the fuse to go out again. I placed the unit back into its space and retested and it continues to operate as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Georgetown, Texas 78633

Lou

Job Details: 03/07/2022

"Arrived on site to inspect washer error codes. Upon further inspection, I found the unit unplugged. Plugged the unit in and the display immediately showed 16 mins remaining. Customer advised that they found how to reset the unit to get it out of demo mode. I attempted to place the unit in diagnostics and it failed each time. I advised the customer that the unit will need a new control and it is currently out of stock. I am ordering the main control and office to schedule return service due to the availability of the part. Also, upon return, customer will have their receipt for POP (11-11-21). Unit left unplugged for safety and no water leaks observed during service. ; ordrng 1 W11574590 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, Texas 78633

Lou

Job Details: 03/07/2022

"Arrived on site to inspect dishwasher door not staying open. Upon further inspection, I found the unit door open and when I went to close it and leave it at approximately 4 inches open, the door flew wide open. I found both friction pads were missing. I installed both friction pads and tested the unit and it is operating as designed. No water leaks observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model PSI23NGPABB

Near Georgetown, Texas 78633

Lou

Job Details: 03/07/2022

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. I plugged the unit back in and disassembled the FC section to monitor the frost pattern on the evaporator. Checked amp draw from the compressor and found .87amps. Continued to monitor the evaporator and found the frost pattern good. I found the defrost element bad, as is the bimetal. I left the unit unplugged for safety. No water leaks observed at the end of service. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 WR50X10068 (Defrost bimetal) and 1 WR51X10055 (Defrost heater element.)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78633

Lou

Job Details: 03/07/2022

"Arrived on site to inspect dishwasher not drying dishes. Upon further inspection, the customer advised that they have tried everything to get the unit to dry dishes including using rinse aid. I find the dispenser empty, but there was a small amount of rinse aid residue in the bottom of the dispenser (photo). I found a burnout spot on the right side of the element. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I checked amp draw to the element and it was showing 7-9amps during wash and drying cycles of testing. Due to the burnout spot, I removed and replaced the element and retested and the unit continues to operate as designed. I made recommendations for use & care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."

We serviced a

LG WASHER

Model WM2501HWA

Near Georgetown, Texas 78628

Lou

Job Details: 03/07/2022

"Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed until it was to drain and the drain pump made a clanking noise and failed to drain the water. I removed and replaced the drain pump and retested and demonstrated for the customer and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Smithville, Texas 78957

Joe Z

Job Details: 03/07/2022

Arrived onsite to install previously diagnosed parts. Replaced the clutch and rotor. The basket was good and did not need replacement. Tested the unit on diagnostics an unit agitates and spins correctly. Ran auto test and unit test as designed. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Georgetown, Texas 78633

Lou

Job Details: 03/07/2022

"Arrived on site to inspect range cooktop burner flames too high. Upon further inspection, the customer advised that she believes the front right burner flame is too high. I tested the burner and the flame was correct. The customer advised that the flame gets higher with a pot on. I retested with a pot and the flame got wider with the size of the pot and was normal. I tested the front left burner and found it taking too long to ignite. I removed and replaced the burner head and retested and it is operating as designed. No gas leaks detected during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Andice, Texas 78628

Jonathan S

Job Details: 03/07/2022

"Arrived on to install previous diagnosed part. Removed failed inverter and installed new. Tested unit and found when compressor attempted to start make a train horn like sound and kicks off. Found electrical windings correct, found mechanical failure within compressor. Will need to replace compressor with inverter . Office to schedule return when ETA is available on parts. ; ordrng 1 W11336586 (Inverter) and 1 W11393142 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Georgetown, Texas 78628

Jonathan S

Job Details: 03/07/2022

"Arrived on site for washer not going into spin cycle. Inspected unit and work area. Found drain line standpipe had a bunch of paper towels to prevent small from standpipe possible causing unit siphon. Removed paper towels. Performed diagnostics mode and checked error codes. Found error code F8-E1 long fill. Cleared error code and ran automatic test cycle. Found when unit went to spin it had an abnormal noise. Ran manual test mode and tested inlet valve several times and found good pressure from hot and cold. Ran automatic spin cycle with motor guard off and found failed gearcase.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HV1

Near Cedar Park, Texas 78613

David S

Job Details: 03/07/2022

Arrived on site to install previous diagnose part. I replaced the front right burner head. I tested the unit and found it working properly. Job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model KOCE500ESS11

Near Cedar Park, Texas 78613

David S

Job Details: 03/07/2022

Arrived on site to replace the microwave light transformer. I replaced the component. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78738

Leonardo

Job Details: 03/07/2022

Arrived on site to test unit for soap not dissolving. Test unit and found no pressure from motor. Found unit getting plenty of water but wash motor not coming on. Replaced sump and motor test unit and unit test good no leaks present job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near New Braunfels, Texas 78130

Noah D

Job Details: 03/07/2022

"Arrived on site to inspect unit for not starting, upon inspection found the motor shorted causing the issue. Replaced motor and float. All functions worked with no issues. No leaks found. Complete"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC3

Near Austin, Texas 78738

Brandon

Job Details: 03/07/2022

"Arrived on site for customer complaint of gas leak, used leak detector to locate leak, found leak coming from burner assembly, I replaced burner assembly and tested unit, unit tested good and checked with leak detector for gas leaks, no leaks at time of service."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Briarcliff, Texas 78738

Brandon

Job Details: 03/07/2022

"Arrived on site for customer complaint of unit not powering on, I checked for power and polarity at outlet, that tested good, I gain access to main control, I checked for power going to the UI console as well as plug and wires, that tested good, I found failed UI console.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Buda, Texas 78610

Brandon

Job Details: 03/07/2022

"Arrived on site for customer complaint of ice maker leaking and making clumps of ice. I found ice bin itself was frozen solid, and I was unable to remove to access ice maker. Instructed customer to defrost unit until the ice bin was able to be removed, I am ordering ice maker, valve, ice bin, and reservoir.; ordrng 1 W11185686 (Ice bin)"

We serviced a

KITCHENAID MICROWAVE

Model WMH32519HZ5

Near New Braunfels, Texas 78130

Noah D

Job Details: 03/07/2022

"Arrived on site to inspect unit for not illuminating light when it was being used, upon inspection found the control had shorted causing the issue, replaced control and bulb, all functions returned with no issue. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Pflugerville, Texas 78660

Scott

Job Details: 03/07/2022

Arrived on site for dishwasher not getting any water . Ran diagnostics . Unit has no water . Found supply valve shut off . Turned on valve and re ran diagnostics wash . All checks normal . With unit . No water leaks detected at time of service. Did explained and showed where shut off is . No water leaks detected at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Killeen, Texas 76549

Wesley

Job Details: 03/07/2022

Arrived onsite for water not dispensing. Found left door switch not activating and installed shim to repair switch contacting door. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1100XTPSA

Near Killeen, Texas 76549

Wesley

Job Details: 03/07/2022

"Arrived onsite for unit not draining and found unit disposal clogged, cleared clog. Unit is now operating as designed. Advised customer on repair."

We serviced a

FRIGIDAIRE OVEN

Model FFEF3018LBG

Near Killeen, Texas 76549

Wesley

Job Details: 03/07/2022

Arrived onsite to install previously ordered control and sensor. Tested unit preheat and preheated properly. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL FREEZER

Model WRF992FIFM00

Near Killeen, Texas 76542

Wesley

Job Details: 03/07/2022

"Arrived onsite and tested fridge for low ice production. Customer primarily concerned about low ice production. Cooling is operating as designed with good temps in fridge and freezer and icebox, the door icemaker heater wires are intact. Found valve does not dispense. ; ordrng 1 W10873098 (Dual valve)"

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Killeen, Texas 76542

Wesley

Job Details: 03/07/2022

Arrived onsite and replaced the bake element. All checks good. Advised customer that infinite switches are in good working order and knobs are not critical so customer will continue to use the originals.

We serviced a

GE WASHER

Model GTW330ASK4WW

Near Killeen, Texas 76542

Wesley

Job Details: 03/07/2022

Arrived onsite and installed the previously order parts and tested in a drain and spin. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL DRYER

Model KEHS01PMT0

Near Harker Heights, Texas 76548

Wesley

Job Details: 03/07/2022

Arrived onsite for dryer not heating and found unit element failed.

We serviced a

GE MICROWAVE

Model JVM3160DF3BB

Near Harker Heights, Texas 76548

Wesley

Job Details: 03/07/2022

Arrived onsite for repeat blown fuse. Found unit with slight frame deformity possibly from prior service attempt preventing proper switch contact from the door. This is causing fuse to blow. Frame and hinge problem are non-serviceable parts No further repair recommendation. Used switches and fuse in attempt to correct issue during diagnostics.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FTS03

Near Austin, Texas 78746

Kevin

Job Details: 03/07/2022

"Arrived on site and inspected refrigerator at this time refrigerator is not making any noise and temperature is correct in both sections. Customer has heard a beeping noise, it is likely coming from control Board area above refrigerator. If control board is going out quoted. W10801766"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW0

Near Austin, Texas 78746

Kevin

Job Details: 03/07/2022

"Arrived on site and inspected washer and found gearcase has failed, rebuilt washer and it is now working properly. Ran test 51 to confirm operation, job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUID508ESS2

Near Austin, Texas 78746

Kevin

Job Details: 03/07/2022

"Arrived on site and found water valve is barely trickling, attempted to replace water valve and incoming water line broke will need a new one or 5/16 to 1/4 couplers to correct issue ; ordrng 3 WP2198677 (Coupler)s and 3 WP4373559 (Coupler)s and 1 WPW10678300 (Water line) and 1 W10897719 (Water valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Briarcliff, Texas 78738

Leonardo

Job Details: 03/07/2022

Arrived on site to drop off clips. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS4

Near West Lake Hills, Texas 78746

Kevin

Job Details: 03/07/2022

"Arrived on site and inspected dishwasher found wash motor has failed. After replacement started a normal cycle and it is progressing normally, job complete"

We serviced a

ROPER DRYER

Model RED4516FW

Near New Braunfels, Texas 78130

Noah D

Job Details: 03/07/2022

"Arrived on site to inspect unit for not drying or starting, upon inspection found the unit had a newly wired outlet. I checked the outlet and found no power, turned on power from exterior breaker and aLl functions returned. Complete"