Near Holland, TX 76534
Thomas L.
Job Details: 10/31/2017
Near Austin, TX 78749
Connor M.
Job Details: 10/30/2017
WRF989SDAM02 whirlpool refrigerator Installed parts for repair.munit working proeprly. No leaks detected.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/30/2017
Whirlpool microwave WMH32519CS1 Arrived to find when opening the door the inside light will not come on and then won’t start a heating cycle. Found door switches and interlocks bad. Installed new door switches and interlocks and checked operation, checked good.
Near Georgetown, TX 78633
Mike C.
Job Details: 10/30/2017
Near Austin, TX 78745
Carlos G.
Job Details: 10/30/2017
Arrived on site to replace parts from previous visit. Removed and replaced control. Ran calibration cycle and all checks OK. Ran test cycle and all checks OK. No water leaks present after service. Job complete.
Near Austin, TX 78748
Connor M.
Job Details: 10/30/2017
WET4027EW0 whirlpool washer Arrived on site to test unit for leaking. Found drian pump leaking during use. Replaced and tested unit. Unit working proeprly, no leaks detected.
Near Austin, TX 78745
Carlos G.
Job Details: 10/30/2017
Arrived on site and checked the unit for no ice production. Unit is now making ice. Ran diagnostics and found the E2 era code indicating a possible obstruction in icemaker. Found a piece of ice got stuck in ice maker not allowing the unit to make ice. No water leaks present after service. Job complete.
Near Austin, TX 78745
Carlos G.
Job Details: 10/30/2017
Arrived on site and check the unit for stuck on 12 minutes issue. Customer states seeing an "FH" error code. Ran diagnostic test twice and did not pull up any codes and everything OK at this time. All functions working OK. Customer remembered water was shut off the day of failure and we are now thinking that may have been the problem. No issues found at this time. No water leaks present after service. Collected in full via CC. Job complete.
Near Austin, TX 78739
Connor M.
Job Details: 10/30/2017
MZF34X20DW00 maytag freezer Arrived on site to install control box for failure. Installed and tested unit. Unit working properly. No leaks detected.
Near Driftwood, TX 78619
Connor M.
Job Details: 10/30/2017
KBSD608ESS00 kitchenaid refrigerator Arrived on site to test unit for frost in back. Found 18 inch gap in gasket thiat was corrected on last visit. Door is warped and causing it to pull away. Will need to replace freezer door. Broken bin aswell. Please ship to customer.
Near Austin, TX 78745
Carlos G.
Job Details: 10/30/2017
Arrived on site and checked the unit for gas leak issue. Customer says Fire Department pinpointed leak to gas flex line and valve vecinity. Will need to replace safety valve and WP flex line kit. Office to order parts and reschedule customer. ALLOW 2 HOURS to thouroughly check unit for gas leak after parts are replaced. Due to gas flex line connection partially being inside wall, advised customer that main gas line needs to stub out of the wall so flex line can be properly tightened. Office not to schedule call until this has been done.
Near Austin, TX 78737
Connor M.
Job Details: 10/30/2017
GI7FVCXWY00 whirlpool refrigerator Arrived on site to test unit for frost buildup in freezer. Found both ff gaskets damaged at bottom of door. Will need to replace both. Ordering for return.
Near Austin, TX 78744
Carlos G.
Job Details: 10/30/2017
Arrived on site and checked the unit for noise issues. Ran diagnostics and found no error codes present. Check components and all OK. Ran test cycle and all noises are normal. No water leaks present after service. Job complete.
Near Austin, TX 78736
Connor M.
Job Details: 10/30/2017
WTW4816FW0 whirlpool washer Arrived on site to test unit for stopping during cycles. Found fault code for bad latch. Irdering for return.
Near Round Rock, TX 78665
Jonathan
Job Details: 10/30/2017
Whirlpool refrigerator model# WRB322DMBM00. Not making ice.
Near Austin, TX 78739
Connor M.
Job Details: 10/30/2017
KSCS23FTMS02 kitchenaid refrigerator Arrived on site to test unit for dispensing ice without being activated. Ice would dispense when not in use and would not stop even when door was opened. Will need door switch and ui with paddle switch to repair. Ui is expart. Office to schedule directly.
Near Austin, TX 78750
Steve C.
Job Details: 10/30/2017
KHMS2056SSS0 Arrived to instal previously diagnosed and ordered parts. We e moved the control board and magnetron fan and re-installed the unit and tested. It operated as designed with all functions present. From prior services: p/n W10217711 relay board $151.07 MW120 $289.99 and We quoted the customer an additional $148.41 for the blower. Grand total after tax will be $638.10 -$108.24 already paid
Near Austin, TX 78745
Carlos G.
Job Details: 10/30/2017
Arrived on site to replace parts from previous visit. Removed and replaced defrost control. Ran test cycle and all checks ok at this time. No water connections. Job complete.
Near Hutto, TX 78634
Mike C.
Job Details: 10/30/2017
Whirlpool Range WFG320M0BB2 Arrived to find unit trips the breaker as soon as it is plugged into a outlet. Found the metal wrap tie for the oven insulation was touching the light socket causing a short. Rerouted the metal tie away from the light socket and checked operation, checked good.
Near Bertram, TX 78605
Thomas L.
Job Details: 10/30/2017
1032redneck@gmail.com
Near Round Rock, TX 78664
Thomas L.
Job Details: 10/28/2017
Arrived on site for no ice conditions. Found the freezer temperature was -2°. Inspected icemaker and found that the arm was in the up or the off position. Lowered arm and icemaker cycled properly. Assuming somebody turned ice maker off and did not realize it. Water connections were dry.
Near Round Rock, TX 78664
Thomas L.
Job Details: 10/28/2017
Near Round Rock, TX 78664
Thomas L.
Job Details: 10/28/2017
Arrived on site or popping noises during baking. Found that the oven floor pan was not inserted into the rear holding clips. Corrected situation. Tested unit and unit now operates quietly.
Near Round Rock, TX 78664
Thomas L.
Job Details: 10/28/2017
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/28/2017
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/28/2017
Arrived on site or no drain condition. Found customer to have a restricted house drain line. Unit works when disconncted from house drain. All water connections were dry.
Near Round Rock, TX 78681
Thomas L.
Job Details: 10/28/2017
Near Austin, TX 78725
Carlos G.
Job Details: 10/27/2017
Arrive on site and checked the unit for basket stuck leaning back. Inspected area and found tub ring stuck to rear cabinet not allowing tub to be centered. Will need tub ring and damper kit replaced to complete repair.
Near Austin, TX 78741
Carlos G.
Job Details: 10/27/2017
Arrived on site and checked the unit for agitator issues. Found agitator bent. Remove and replaced agitator. All checks OK. No water leaks present after service. Job complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/27/2017
WRB119WFBM00 (Bottom Mount Refrigerator) - Arrived onsite to install jazz board to bottom mount refrigerator. Removed defective control and installed new replacement. Programmed new board with code per tech sheet instructions. Compressor came on and cooling as intended. No water connections made to unit.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/27/2017
Arrived on site or soap dispenser not working. Found lib binding and not opening. Replaced and tested unit. All operations are normal at all water connections are dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/27/2017
Near Austin, TX 78747
Carlos G.
Job Details: 10/27/2017
Arrived on site and checked the unit for not heating issue. Checked components and found a faulty magnetron, capacitor, and diode. Removed and replaced magnetron, capacitor, and diode. Ran test cycle and all checks ok. Job complete.
Near Killeen, TX 76541
Arthur B.
Job Details: 10/27/2017
WFE320M0AS0 (Freestanding Range) - Arrived onsite for customer complaint of RF element not coming on on freestanding range. Found shaft broke off with knob. Removed RF infinite switch and installed new replacement. Tested unit. All burners work as intended. Shipping replacement knob directly to customer. No other issues found at this time.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 10/27/2017
Arrivd on site for no operation. Found unit totally dead. Unit would not allow diagnostics to be run. No green light on control. Replaced and calibrated new control. All water connections were dry.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/27/2017
RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry and making scraping noises. Removed front panel and found coin lodged in felt. Removed obstruction. Reassembled. Checked dryer vent. Found dryer tube full of lint. Clean lint trap and tube. Advised to have house venting looked over. Tested unit. Unit tumbles quietly. Dryer vent and lint trap was clean of lint at time of service.
Near Buda, TX 78610
Carlos G.
Job Details: 10/27/2017
Arrived on site and checked the unit for not drying issue. Ran diagnostics and found no error codes present. Found water temperatures too low at sink. Customer to turn up water heater and use rinse aid. No water leaks present after service. Job complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/27/2017
WFW81HEDW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not powering on and door locked. Plugged unit in and removed top. Found board is DOA. Found outlet is word correctly. Was able to unlock door manually. Ordering new door lock and control to complete repair. OF to R/S once part availability is available. All water connections were dry at time of service.
Near Buda, TX 78610
Carlos G.
Job Details: 10/27/2017
Arrived on site and checked the unit no ice production. Ran diagnostics and found an E2 error code. Removed and replaced icemaker assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/27/2017
MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of loud rubbing noise when using DEEP WATER wash. Removed washplate. Found grooves warns and also tub ring rubbing on top. This is causing noise. Ordering wash plate,tub ring and barrel to complete repair. R/S customer for Tuesday 10/31. All water connection were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 10/27/2017
Whirlpool Oven WOD93EC0AS05 Arrived to check lower oven door lock that gave a error code after a self clean. Put unit into diagnostics and ran test two for lower latch, cycled latch several times and found it to check good. Reset control in diagnostics and found unit to check good.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/27/2017
Arrived on site for poor washing conditions. Tested water temperature at sink and found the temperature was not the minimum of 120 but instead 109 degrees. Customer will correct that situation. All operations tested normal at all water connections were dry.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 10/27/2017
Near Harker Heights, TX 76548
Mike G.
Job Details: 10/27/2017
WDF760SADM2, Arrived on site for dispenser gasket broken- STILL DRAINING- NOT DISPENSING SOAP PROPERLY, checked unit and found that the dispenser door is broken and need to be replaced, replaced dispenser checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv...
Near Harker Heights, TX 76548
Mike G.
Job Details: 10/27/2017
WDF760SADM2, Arrived on site for dispenser gasket broken- STILL DRAINING- NOT DISPENSING SOAP PROPERLY, checked unit and found that the dispenser door is broken and need to be replaced, replaced dispenser checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv...
Near Briggs, TX 78608
Arthur B.
Job Details: 10/27/2017
WMH32517AS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting OPEN/CLOSE door error. Remvoed control panel and found switches burnt. Removed 3 way,NC,NO switches and installed new replacements. Used new upper and lower interlocks as well. Reassembled. Tested unit. Unit heats as intended with no door error.
Near Georgetown, TX 78628
Mike C.
Job Details: 10/27/2017
Jenn-Air Refrigerator JS42NXFXDW10 Arrived to find the release button on the water filter not pushed out. Pushed water filter and found release button popped out. Found filter had not been fully seated. Removed filter a few times and found release button popping out every time. Unit checks good with no water leaks.
Near Georgetown, TX 78628
Mike C.
Job Details: 10/27/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 10/26/2017
Arrived on site and check the unit for an F2 E1 era code. Error code indicates a faulty touchpad. Genaire set park directly to customer. Removed and replaced control panel. Ran test cycle and all checks ok. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/26/2017
WOD51EC0AS05 (Double Wall Oven) - Arrived onsite for customer complaint of double wall oven not going to 350F. When arrived,found unit setting was for Celcius and not Farenheit. Adjusted settings in UI for Farenheit. Set temperature to 400F. Unit preheated with no issues. No other issues found.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/26/2017
WMH32519HZ1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not turning on after installation. When arrived, found unit was unistalled. Found cabinet wrapper damaged and missing mounting nut. Removed cabinet wrapper. Found filter board cracked in half. Removed filter board. Installed new mounting filter board,cabinet wrapper and mounting nut. Reassembled. Tested unit. Unit powers up as intended. Installer will installed back to cavity. No other issues found.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/26/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite to install gearcase to top load washer from prior visit’s diagnosis. Removed leaking gearcase. Installed new replacement. Removed capacitor. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Manchaca, TX 78652
Connor M.
Job Details: 10/26/2017
WED4815EW1 whirlpool dryer Arrived on site to test unit for not heating. Found proper voltage and all componets tested fine. Fiund loose connection at timer. Unit working properly. Instruct on proper venting and fire hazrd. No LBH due to unit being vacant.
Near Manchaca, TX 78652
Connor M.
Job Details: 10/26/2017
WED4915EW1 whirlpool dryer Arrived on site to test unit for thumping noise. Found excess adhesive that hold felt rim on drum where rollers hit. Removed and tested unit. Unit working properly. Instruct on proer venting and fire hazrad.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/26/2017
NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel. Checked continuity on hi limit thermostat and element. Found not continuity on both. Removed element and hi limit thermostat. Installed new replacements. Reassembled. Shorten length of dryer tube as well. Tested unit. Unit now heats as intended. Dryer vent and lint trap was clean at time of service.
Near Austin, TX 78748
Connor M.
Job Details: 10/26/2017
WED4915EW1 whirlpool dryer Arrived on site to test unit for thumping noise. Found excess adhesive that hold felt rim on drum where rollers hit. Removed and tested unit. Unit working properly. Instruct on proer venting and fire hazrad.
Near Mc Gregor, TX 76657
Thomas L.
Job Details: 10/26/2017
Arrived on site for no operation. Unit was indeed totally in operable. Removed unit from wall and found that unit was plugged into a GFI outlet and a small rodent hasn't started to chew on the power cord. The GF I outlet was tripped. I reset the outlet and the unit started working properly. We will leave the unit unplugged until the customer can have the two issues corrected. The customer will have the correct outlet installed and take care of the rodent and power cord.
Near McGregor, TX 76657
Thomas L.
Job Details: 10/26/2017
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/26/2017
WFE515S0ES0 whirlpool range Arrived on site to test unit for no oven light. Found bad socket. Relaced and tested unit. Unit working properly.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/26/2017
AGR5330BAS2 Amana range Arrived on site to test unit for burner issue. Found burner needed to be adjusted instruct proper use.
Near Lockhart, TX 78644
Carlos G.
Job Details: 10/26/2017
Arrived on site and checked the unit for not starting. Ran diagnostics and found an 2-1 stuck key error code. Normal wear and tear. Removed and replaced console. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/26/2017
WRF993FIFM00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue in RC section. Found RC evaporator all frosted up agian. Called WPL Techline Tibor SR#7720397499. Stated to defrost and replace evaporator and control. Removed evaporator cover and defrosted. Installed new cover. Installed thermistor in correct position. Removed old control and installed updated control. Reassembled. Unit began cooling as intended. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 10/26/2017
AGR5330BAS2 Amana range Arrived on site to test unit for burner issue. Found burner needed to be adjusted instruct proper use.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 10/26/2017
Amana Dishwasher ADB1400AGS0 Arrived to check unit for poor drying performance. Put unit into diagnostics and found no error codes. Ran unit through a automatic diagnostics cycle and found heater to come on and get hot. Found unit to perform as designed. Instructed customer on the use of jet dry and that the plastic tub will take 30 - 60 days to cure. Advised to use the high temp wash feature as well and to run hot water at sink before starting a cycle. Unit checks good with no water leaks.
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/25/2017
KSSC42QVS10 kitchenaid refrigerator Installed part and tested unit. Unit working proeprly, no leaks deteced.
Near Temple, TX 76502
Arthur B.
Job Details: 10/25/2017
WDT720PADM0 (Dishwasher) - Arrived onsite for customer of drain pump on dishwasher making a grinding noise. Customer also complained of dishwasher walks out of cavity. Found under counter brackets missing, lower access cover as well. Removed drain pump and found piece of plastic worked its way inside sump area causing noise. Removed obstruction and reassembled. Tested unit. Unit fills,washes,drains and heats as intended. Ordering mounting brackets,access panel and retainer to complete repair. R/S customer for Monday 10/30. All water connections were dry at time of service.
Near Troy, TX 76579
Arthur B.
Job Details: 10/25/2017
WRF736SDAM10 (French Door Refrigerator) - Arrived onsite to install icemaker and water valve to french door refrigerator. Removed icemaker and dual water valve. Installed new replacements. Reassembled. Connected water supply line. Tested water. Found no leaks. Icemaker called for water. All water connections were dry at time of service.
Near Kyle, TX 78640
Connor M.
Job Details: 10/25/2017
MVWB835DC2 maytag washer Arrived on site to test unit for squeaking noise during operation. Forced agitate in diagnostics and found grinding and squeaking noise. Traced issue to gearcase. Will need to replace for repair. Customer wont know his schedule until friday. Scheduleing for two weeks out to allow customer to call in and schedule a day that works for him.
Near Temple, TX 76502
Arthur B.
Job Details: 10/25/2017
MHW3505FW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not spinning put all water. Ran diagnostics and found error codes; F9E1 (Long Drain),F8E0 (Oversuds). Removed front door and checked drain trap. Found coins,paperclips. Removed obstructions and reassembled. Cleared error codes. Tested unit. Unit fills,agitates,drain and spins as intended. All water connections were dry at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 10/25/2017
MVWB765FW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting error code F3E1 (Pressure System Fault). Removed console and checked pressure hose. Found water bubbling. Was able to drain unit completely. Reinstalled pressure hose and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78739
Connor M.
Job Details: 10/25/2017
MZF34X20DW00 maytag freezer Arrived on site to test unit for no cool. Found control shutting unit off randomly. Will need to replace control. Ordering for return.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/25/2017
Whirlpool washer model #WTW4816FW2.
Near Georgetown, TX 78628
Mike C.
Job Details: 10/25/2017
Kitchen Aid Refrigerator KSRG25FKSS05 Arrived to find water squirting out in all directions when dispensing water. Found line from door hinge to dispenser cracked in several places. Installed new 1/4 inch water tube from truck stock and checked operation, checked good. Checked unit for any leaks and none were found. RF110 $134.99
Near Austin, TX 78736
Connor M.
Job Details: 10/25/2017
MVWB835DW1 maytag washer Arrived on site to test unit for not drianing. Found sock in drian. Removed and tested unit. Unit working properly, no leaks deteced.
Near Austin, TX 78703
Carlos G.
Job Details: 10/25/2017
Arrived on site and checked the unit for thin ice issue. Found water filter clogged. Removed filter and unit working ok at this time. Customer to purchase filter on their own. Parts(cleaner$24.41 each x 3= $73.23) plus $99.99 service fee plus tax. Collected $187.51 with check #0342. No water leaks present after service. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 10/25/2017
GZ25FSRXYY2 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of water leaking from bottom of refrigerator. Removed back unit cover. Found drain tube kit not properly secured to liner and drain pan. Secured drain tube kit and reassembled. Water now flows properly to drain pan. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/25/2017
Arrived on site for totally in operable unit. After inspecting unit I found that the plug was not fully seated into the outlet. Corrected situation and unit now started properly. Water connections are all dry.
Near Salado, TX 76571
Arthur B.
Job Details: 10/25/2017
KBFO42FTX00 (Built In Refrigerator) - Arrived onsite for customer complaint of built in french door refrigerator not cooling. Found UI flashing and not able to enter commands. Found control board faulty. P&L are as follows; W10802701 (Control Kit)$219.99. Total woth taxes $570.48. Removed built in from cavity. Removed unit cover and removed defective control. Installed new control kit and reassembled. Powered up unit. Unit is now cooling as intended. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 10/25/2017
GI15NDXZB0 Not producing ice Ran test. Not filling wirh water. Replaced water level sensor. Checked water connections. No leaks detected. Verified thermistors/compressor operation. Normal operation of pumps after service
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/25/2017
Arrived on site for no,wash condition in dishwasher. Found unit to have anopen wash motor. Replaced motor. Tested opeartion. All operations were now normal with no water leaks.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/25/2017
Near Salado, TX 76571
Arthur B.
Job Details: 10/25/2017
WDF520PADB7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found unit will fill but not spray water. Found sump and motor faulty. Removed defective sump and motor and installed new replacement. Reassembled and tested unit. Unit fills,washes,drain and heats intended. All water connections were dry at time of service.
Near Jarrell, TX 76537
Arthur B.
Job Details: 10/25/2017
WDF520PADB7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit and found unit will fill but not spray water. Found sump and motor faulty. Removed defective sump and motor and installed new replacement. Reassembled and tested unit. Unit fills,washes,drain and heats intended. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 10/25/2017
Amana dryer model# NED4655EW1. Failure not heating.
Near Austin, TX 78721
Carlos G.
Job Details: 10/25/2017
Arrived on site and checked the unit for not drying issue. Ran diagnostics and found a temperature error code indicating water is not hot enough. Tested incoming water at the sink and takes well over a minute to heat up. Advised customer on how water temperature affects drying portion. Ran calibration cycle and reset heater. No water leaks present after service. Job complete.
Near Georgetown, TX 78628
Arthur B.
Job Details: 10/25/2017
KDTE204ESS4 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not drying dishes. Ran diagnostics and found no error codes. Ran manual test cycle and tested heater. Found heater functions as intended. Advised customer tomrun hot water before starting cycle and use rinse aid to help dishes dry. No other issues found. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 10/24/2017
Arrived on site and checked the unit for noise and vibration issues. Ran diagnostics and found no error codes present. Ran test cycle and found unit sounded normal on agitation and spin. Confirmed unit was level. Advised customer on soap usage. No water leaks present after service. Job complete.
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/24/2017
MGDX655DW2 maytag dryer Arrived on site to test unit for not starting. Found push start button loose. Repaired and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near New Braunfels, TX 78132
Connor M.
Job Details: 10/24/2017
WTW804DW2 whirlpool washer Arrived on site to test unit for issue with washer. Found cold water valve only allowing trickle of wate rout when engaged. Confirmed proper supply. Replaced valve and tested unit. Unit working proeprly, no leaks deteced. No leave behind, customer declined due to having one from a previous visit.
Near Seguin, TX 78155
Daniel A.
Job Details: 10/24/2017
MHW6000XWI Leaking water. Defective inlet valve. Checked water inlet hoses. No leaks detected. Ran wash cycle. Replaced inlet valve. No leaks detected
Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Arrived on site for washer not cleaning clothes properly. Customer showed me pants and shirts with white marks on them. The marks came off with a wet wash cloth. The marks are soap marks. Visited with customer about cycles and selections to elliminate this issue. Water connections were dry. l
Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found no error codes. Advised customer that unit is a low water and energy efficient unit. Water initially will only fill to top of low profile agitator. Educated customer how to load unit. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Austin, TX 78749
Connor M.
Job Details: 10/24/2017
WGD4616FW1 whirlpool dryer Arrived on site to test unit for issues. Found an eraing stuck between cabinet and drum causing loud noise. Removed and tested unit. Unit cycling proeprly. No heating issues found. Instruct on proper venting and fire hazard.
Near Austin, TX 78749
Connor M.
Job Details: 10/24/2017
WGD4616FW1 whirlpool dryer Arrived on site to test unit for issues. Found an eraing stuck between cabinet and drum causing loud noise. Removed and tested unit. Unit cycling proeprly. No heating issues found. Instruct on proper venting and fire hazard.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/24/2017
WRV986FDEM00 (5 Door French Door Refrigerator) - Arrived onsite to instsll door to french door refrigerator from prior visit’s rediagnosis. Removed LH door and installed new replacement. Door aligns well and seals well to cabinet. Icedoor seperator seals well to new door. No other issues found. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 10/24/2017
Arrived on site to replace parts from previous visit. Removed and replaced vent trim and screw. All checks ok. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/24/2017
WRF555SDFZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of water line freezing and not dispensing reoccurring issue. Checked temperatures and found 39F in RC and 2F in FC section. Called WPL techline Mark SR#7720377657. He stated to defrost water dispenser line and raise temperature setting in FC section to +3F. Removed water line and defrosted line. Raised temperature to +3F. Water now dispenses. Mark also advised of happens again to call back. Possible water line routed too close to cabinet liner causing to freeze. No other issues found. All water connections were dry at time of service.
Near Lampasas, TX 76550
Thomas L.
Job Details: 10/24/2017
Arrived on site as right front burner no longer works. Originally he had no control over that burner. Removed and replaced burner and switch and tested unit. Burner now works properly and is controllable as well.
Near Austin, TX 78736
Connor M.
Job Details: 10/24/2017
WED4985EW0 whirlpool dryer Arrived on site to test unit for issues. Found start but damaged and terminal damaged. Will need both for repair. Ordering for return.