Near Leander, TX 78641
Jerry C.
Job Details: 11/03/2017
WOS92EC0AS03 Arrived to instal parts. I found the customer was unaware of the two different Preheat settings and I elected to test in Standard Preheat mode, which is advised with conventional baking. The unit preheated to 390 and claimed 350 Preheat. Temperature declined to 323 and then wandered for several minutes. I removed and replaced the control and sensor and tested. I advised the customer on the different preheating modes and also advised them to allow longer preheat times for certain baked goods. The customer will contact us if there are further issues.
Near Killeen, TX 76541
Arthur B.
Job Details: 11/03/2017
MVWX655DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating. Removed washplate. Found agitator stripped. Ordering new bolt and washplate to complete repair. R/S customer for 11/7. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit. Found extensive build up. Advised customer of the finding and wjat is causing long dry times. Customer will have ducts cleaned. Cleaned dryer tube. Dryer tube and lint trap was clean of lint at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2017
Arrived onsite for customer complaint of SxS refrigerator lights not working. Found filter indicator light wont reset. Removed ADC board and installed new replacement. Found light come on but LED are burnt out on both RC/FC sections. Found FC LED light that was received was defective. Reordering. R/S customer for Tues 11/7. All water connections were dry at time of service.
Near Austin, TX 78759
Scott
Job Details: 11/03/2017
Whirlpool dryer ,
Near Blanco, TX 78606
Connor M.
Job Details: 11/03/2017
MER8700DS1 maytag range Arrived on site to test unit for failure. Found failed control. Replaced and tested unit. Unit working properly.
Near Austin, TX 78734
Cliff
Job Details: 11/03/2017
Kitchenaid oven KEBK206SSS04. Arrived on site to replace bracket for oven door. Replaced bracket and tested unit. Found all is functioning properly at this time.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 11/03/2017
WRS325FDAM04 Arrived to inspect noise. The issue had remedied itself prior to my arrival. After discussing the issue with the customer, it appears there may have been an icing issue and the unit defrosted. I found water within the drip pan and it was evaporating as it should. I advised the customer of my findings and they will contact us if the issue continues. Operational test good, no leaks observed during service.
Near Belton, TX 76513
Mike G.
Job Details: 11/03/2017
MHW5500FC1, Arrived on site for unit not spining checked unit and Found no error codes and ran test on unit and found that unit will fill wash drain and spin and door is locking and unlocking checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 11/03/2017
MHW5500FC1, Arrived on site for unit not spining checked unit and Found no error codes and ran test on unit and found that unit will fill wash drain and spin and door is locking and unlocking checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 11/03/2017
ASI2575FRS00 Excessive ice in freezer. Replaced freezer door gasket. Gap between liner and gasket allowing excessive air to enter. Leveled doirs. Contacted tech assist on making doirs flush from side view. Per tech assist used permagum behind refrigertor gasket to push out and atrempt to make flush with doors
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 11/03/2017
ASI2575FRS00 Excessive ice in freezer. Replaced freezer door gasket. Gap between liner and gasket allowing excessive air to enter. Leveled doirs. Contacted tech assist on making doirs flush from side view. Per tech assist used permagum behind refrigertor gasket to push out and atrempt to make flush with doors
Near Leander, TX 78641
Jerry C.
Job Details: 11/03/2017
WDT970SAHZ0 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the sump assembly and then removed and replaced the control. I tested the unit within service test mode and it operated as designed with all functions present and no new error codes generated. I advised the customer on detergent amounts, the use of rinse agent to facilitate drying quality and the importance of purging cold water from the hot supply, prior to use. Operational test good, no leaks observed during service.
Near San Marcos, TX 78666
Connor M.
Job Details: 11/03/2017
KSGB900ESS1 kitchenaid refrigerator Arrived on site to test unit for not operating. Found no error codes or faults. Unit passed auto test. Stuck shorted key found. Ordering panel for repair. Office to schedule directly.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/03/2017
MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/03/2017
MMV4206FZ2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave internal light wont turn on. Remived control panel and found 3 way and NC switches burnt. Remived defective switches and installed new replacements. Reassembled. Tested unit. Unit’s light turn on and off when door is opened and closed. Microwave heats as intended. No other issues found.
Near San Marcos, TX 78666
Connor M.
Job Details: 11/03/2017
WGE745C0FS00 whirlpool range Arrived on site to inspect unit for cosmetic damage. Found control panel trim not had large dent. Replaced and tested unit. Unit working properly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/03/2017
Arrived on site for no operation. Removed and rplaced open lid lock assembly. Tested unit and all operations are normal. All connections were dry.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/03/2017
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/02/2017
WTW7300DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaving white residue on clothes. When arrived, customer had various garments with white residue on clothes. Found unit falls under SP W11042572. Ordering control kit to address issue. OF to contact customer due to part coming directly from manufactuer. All water connections were dry at time of service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/02/2017
WFW81HEDW0 (Front Load Washer) - Arrived onsite to install control to front load washer from prior visit’s diagnosis. Removed top to remove defective control. Installed new replacement. Tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/02/2017
Arrived on site for every improper dispensing of fabric softener. Fabric softener would run out of the tray as soon as it was poured in. Replaced tray and dispensing now works properly. Water connections were dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/02/2017
Near Dale, TX 78616
Carlos G.
Job Details: 11/02/2017
Arrived on site to replace parts from previous visit. Removed and replaced drum. Ran test cycle and all checks ok now. Job complete.
Near Lakeway, TX 78738
Cliff
Job Details: 11/02/2017
Kitchenaid refrigerator KRFF707ESS01. Arrived on site to diagnose a refrigerator that is building excessive frost in the freezer apartment. Homeowner informed me that they rearranged items in the pizza storage compartment and at Frost has been diminishing sense that issue was corrected. Advised homeowner on proper size items to store in pizza store drawer and tested unit. Found all is functioning properly at this time and there were no air leaks and unit. No repairs are necessary and no water leaks are found at time of service.
Near Austin, TX 78748
Carlos G.
Job Details: 11/02/2017
Arrived on site to replace parts from previous visit. Removed and replaced pump and motor assembly. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 11/02/2017
Maytag washer MHW5500FW1. Arrived on site to diagnose a washing machine that is making unusual noises. Tested unit and found no mechanical failures at this time. Noise homeowner is hearing is the steel counterbalance bearings in the tub. I advised her bearings are moving to balance unit and it is normal operation. No repairs are needed at this time and no water leaks were found at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/02/2017
WOD51EC0AS04 (Double Wall Oven) - Arrived onsite for customer complaint of double wall oven getting error code F5E1 (Door Latch) error. Entered diagnositcs and confirmed code. Reset control from UI. Tested door latch manually. Latch work as intended. No other issues found.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/02/2017
WOD51EC0AS04 (Double Wall Oven) -
Near Austin, TX 78748
Carlos G.
Job Details: 11/02/2017
Arrived on site to replace parts from previous visit. Noticed unit is plugged in to a surge protector and drain is 2 feet down the drain. Corrected both and rediagnosed. Ran test cycle and all checks ok. Problems were due to drain and surge protector not allowing unit to work properly. Recalibrated unit. All checks ok now. No water leaks present after service. Job complete.
Near Austin, TX 78738
Cliff
Job Details: 11/02/2017
Jennair refrigerator JFC2089BEM01. Arrived on site to diagnose a refrigerator with a freezer like that when I operate. Found humidity control was not turned on on the unit, and this was causing condensation to form on the center mullion and drip and freeze the light switch for the freezer in the closed position. Found no mechanical failures to unit at this time, and advised homeowner of function of humidity control switch. No water leaks found at time of service and no for the repairs are needed at this time.
Near Austin, TX 78747
Carlos G.
Job Details: 11/02/2017
Arrived on site to replace parts from previous visit. Removed and replaced fixed tstat. Ran test cycle and temperatures were cyclying off over 200 degrees indicating a restriction in house exhaust. Unit also has almost no suction at lint filter which is also an indication of a restricted house vent. Customer to clean. Job complete.
Near Lakeway, TX 78734
Jerry C.
Job Details: 11/02/2017
WOS92EC7AS04 Arrived to inspect no lights. I found the unit had intermittent lighting and after the customer’s service request, the unit failed and would not turn on. I found the thermal fuse open and inspected. The connector for the lights and internal cooling blower was not fully seated and caused the light issue and the blower not to run, causing the thermal fuse failure. I corrected the connector issue and tested the unit by jumping the thermal fuse. The unit heated and cycled as designed. Office to order p/n WPW10545255 thermal fuse.
Near Kempner, TX 76539
Arthur B.
Job Details: 11/02/2017
MVWC415EW2 (Front Load Washer) - Arrived onsite to install parts to top load washer from prior visit’s diagnosis. Removed wash plate,barrel and tub ring. Installed new replacements. Reassembled. Calibrated u it. Unit calibrated successfully. No noises or rubbing found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/02/2017
Arrived on site. Check for icemaker issues. Found icemaker dropped and not mounted correctly causing icemaker not to make ice. Repositioned icemaker all functions tested OK. No leaks present. Job complete
Near Cedar Park, TX 78613
Jerry C.
Job Details: 11/02/2017
KRFC604FSS00 Arrived to inspect intermittent dispenser failure. The unit could be heard attempting to dispense, but no water. I found after repeated tries and a cumulative time of approximately 20 seconds, it did dispense. I contacted the mfgtechI advised the technician of my findings and he advised TSP W10790000A which recommends p/n W10786952 pressure regulator. The customer will attempt to have the pressure corrected by their water supplier. I leveled the chassis, squared the cabinet and doors and sealed fc and rc gapping. No leaks observed during service
Near Kempner, TX 76539
Arthur B.
Job Details: 11/02/2017
MVWX655DW1 (Top Load Washer) - Arrived kndite for customer complaint of top load washer continously drains and wont complete cycle. Removed control panel. Found resistor on board burnt. Removed defective control and installed new replacement. Calibrated unit. Unit calibrated successfully. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Mike C.
Job Details: 11/02/2017
Maytag washer MVWB835DW1 Arrived to find wash plate hardly moving in agitation and making a grinding noise. Found excessive play in the gearcase shaft. Installed new clutch and gearcase and checked operation, checked good. Checked unit for any leaks and none were found.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/02/2017
AED4675YQ1 (Dryer) - Arrived onsite for customer complaint of dryer making loud bumping noise when tumbling and long dry times. Tested unit. Found house venting clogged. Removed door. Found rubber came off wheels. Removed defective wheels and installed new replacement kit. Reassembled. Tested unit. U it tumbles quietly. Advised customer to have venting checked and cleaned. Dryer tube and lint trap was clean of lint at time of service.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/01/2017
Kitchenaid refrigerator WRX988SIBM03 Defrosted and found thermistor in wrong spot loosley placed. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near Austin, TX 78738
Cliff
Job Details: 11/01/2017
Whirlpool refrigerator WRX735SDBE02. Arrived on site to diagnose a refrigerator that will not dispense water. Found water line from valve to the despinser has frozen over. Thawed line and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 11/01/2017
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice. Removed ice bin and found icemaker stripper stopped mid harvest fill area frozen. Removed icemaker assembly. Installed new icemaker with harness. Reassembled. Unit called for water immediately. No other issues found at this time.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/01/2017
Kitchen Aid dishwasher KDTE254ESS2 Arrived to find door panel dented and a scratch. Installed new panel and checked operation, checked good. Checked unit for any leaks and none were found.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/01/2017
Removed and replaced noisy moving parts. Unit now works at a normal sound level. Water connections are all dry.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/01/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/01/2017
Arrived on site and checked the unit for not making ice issue. Ran diagnostics and all checks OK. Unit is making ice at time of service. Watched icemaker cycle as designed. No issues found at this time. Possible piece of ice got stuck in icemaker. No water leaks present after service. Job complete.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/01/2017
Arrived on site and checked the unit for not making ice issue. Ran diagnostics and all checks OK. Unit is making ice at time of service. Watched icemaker cycle as designed. No issues found at this time. Possible piece of ice got stuck in icemaker. No water leaks present after service. Job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/01/2017
WRS325FDAM02 (SxS Refrigerator) - Arrived onsite for customer compliant of SxS refrigerator’s icemaker when dispensing makes a loud noise. Removed ice bin. Tested dispenser. Found motor is extremely loud and grinding. Ordering new motor to address issues. Customer next available is Mon 11/6. All water connections were dry at time of service.
Near Austin, TX 78738
Cliff
Job Details: 11/01/2017
Whirlpool refrigerator WRX735SDBM04. Arrived on site to diagnose a refrigerator with a dented door. Found right side RC door dented in the center. Replace right side RC door, and tested unit. Properly at this time. No water leaks were found at time of service.
Near Austin, TX 78745
Connor M.
Job Details: 11/01/2017
KRFC704FPS00 kitchenaid refrigerator Arrived on site to install regulator. Installed part and tested unit. Unit working properly, no leaks detected.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2017
RBS245PRQ06 (Wall Oven) - Arrived onsite for customer complaint of wall oven OFF button not working and temperatures runs away. When arrived, PF is illuminated and cant cancel. Unit will need new control,panel and sensor to complete repair. OF to R/S once ETA is available on panel.
Near Kyle, TX 78640
Connor M.
Job Details: 11/01/2017
WRV986FDEM01 whirlpool refrigerator Found auger locked up. Replaced and tested unit. Unit working properly. No leaks detected.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2017
WMH73521CS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave getting OPEN/CLOSE door error. Removed control panel. Found switches burnt. Removed switches. Installed new upper/lower interlocks,3 Way,NC/NO switches. Reassembled. Tested unit. Unit heats as intended. No other issues found.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/01/2017
Arrived on site for light t working and control not working. Replaced primary door switch and unit now operates properly.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/01/2017
Near San Marcos, TX 78666
Connor M.
Job Details: 11/01/2017
WMH31017AS2 whirlpool microwave Arrived on site to test unit for not operating. Found failed switches in unit. Replaced all switches and tested. Unit working proeprly.
Near Georgetown, TX 78628
Steve C.
Job Details: 11/01/2017
Arrived on site for the unit is not washing the dishes. Tested the unit and found no water is going into the unit. Found the water valve under the sink is turned off. Turn the valve on and tested the unit. Unit is working properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/01/2017
WDT720PADM2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing dishes. Tested unit. Found sump and motor not moving. Removed bottom toe plate and removed faulty sump and motor. Installed new replacement. Reassembled. Tested unit. Unit now fills,washes, drain and heats as intended. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 11/01/2017
Whirlpool Refrigerator WRS571CIDM01 Arrived to install new ice container on unit. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/01/2017
Right on site. Check for no heat issues. Found bad fuse. Replaced fuse all functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/01/2017
Right on site. Check for no heat issues. Found bad fuse. Replaced fuse all functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/01/2017
Right on site. Check for no heat issues. Found bad fuse. Replaced fuse all functions tested OK. Job complete
Near Austin, TX 78751
Carlos G.
Job Details: 11/01/2017
Arrived on site and checked the unit for not dispensing water. Found main water inlet line kinked. Corrected kink and water now working as designed. No water leaks present after service. Job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/01/2017
Arrived on site real operation. The unit to have defective fuse kit. Install new and tested. Oven work properly.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/01/2017
Arrived on site real operation. The unit to have defective fuse kit. Install new and tested. Oven work properly.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/01/2017
Near Austin, TX 78722
Carlos G.
Job Details: 11/01/2017
Arrived on site and checked the unit for rust issues. Inspected rust in freezer section and found both rails and middle drawer rusted out not allowing freezer doôr to close properly. Will need to replace both rails and drawer to complete repair. Office to order parts, reschedule customer and ALLOW 2 HOURS.
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/01/2017
WFG540H0ES0 (Freestanding Gas Range) - Arrived onsite to exchange cooktop grates from prior tech’s diagnosis. Removed warped grates and installed new replacements. Customer satisfied with replacements. No gas leaks found at time of service.
Near Austin, TX 78723
Carlos G.
Job Details: 11/01/2017
Arrived on site to replace parts from previous visit. Removed and replaced outer door assembly. No scratches or dents on new door. All checks Ok. Job complete.
Near Belton, TX 76513
Mike G.
Job Details: 11/01/2017
WED4815EW1, Arrived on site to install new motor and PTS switch checked and cleaned out lent found from unit checked unit after repair and unit is now starting up and heating unit checked fine fine at this time...
Near Belton, TX 76513
Mike G.
Job Details: 11/01/2017
WED4815EW1, Arrived on site to install new motor and PTS switch checked and cleaned out lent found from unit checked unit after repair and unit is now starting up and heating unit checked fine fine at this time...
Near Georgetown, TX 78628
Arthur B.
Job Details: 11/01/2017
WOS51EC0AS02 (Single Wall Oven) - Arrived onsite to install blower to wall oven from prior tech’s diagnosis. Removed back panel an removed defective blower fan. Installed new replacement. Reassembled. Tested unit. Unit’s blower fan comes on as intended. No other issues found.
Near Georgetown, TX 78628
Arthur B.
Job Details: 11/01/2017
WOS51EC0AS02 (Single Wall Oven) -
Near Austin, TX 78729
Wesley
Job Details: 10/31/2017
Near Austin, TX 78744
Connor M.
Job Details: 10/31/2017
WRB322DMBM00 whirlpool refrigerator Arrived on site to test unit for tripping breaker. Found amp draw on compressor and entire unit to be reading well within tolerance. Found circuit for refrigerator to be on an arc fault protected breaker which can trip during normal operation of a refrigerator. Unit must be on a not protected 20 amp breaker. All other functions accounted for at time of service. No leaks detected.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/31/2017
WFW9151YW0 (Front Load Washer) - Arrived onsite for customer of front load washer not opening. When arrived unit had clothes and door was locked. Removed top and released door latch. Removed clothes that was stuck in tub. Used shopvac to remove water. Removed bottom access panel. Removed drain trap and found extensive buildup. Removed obstruction and cleaned drain trap. Reaasembled and connected water supply lines to test unit. Tested unit. Unit now fills,agitates,drain,and spins as intended. Charged only labor code FL250 $169.99 plus taxes. All water connections were dry at time of service.
Near Austin, TX 78747
Connor M.
Job Details: 10/31/2017
GI5FVAXVB00 whirlpool refrigerator Arrived on site to test unit for ice issues. Found ice not being dispensed. Ice bin is locked up and has some missing auger blades. Ordering for return.
Near Austin, TX 78744
Connor M.
Job Details: 10/31/2017
WRS325FDAM01 whirlpool refrigerator Arrived on site to test unit for issue with ui and shelving. Found large amount of cracking on shelves with no sign of misuse. User interface has failed led. Ordering parts for return. Office to schedule after authorization.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/31/2017
WDT780SAEM2 (Dishwasher) - Arrived on site for customer complaint of dishwasher dispenser broke. Remove inner panel. Removed broken dispenser. Reassembled. Tested new dispenser. Dispener now opens and closes as intended. All water connections with dry at time of service.
Near Austin, TX 78748
Connor M.
Job Details: 10/31/2017
MVWB850YG1 maytag washer Valve-116.23 FL340-169.99 arrived on site to test unit for softener dispenser not emptying. Fiund two failed solenoids on valve log. Replaced and tested unit unit working properly, no leaks detected.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/31/2017
NED4655EW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel and checked continuty of thermal fuse. Found thermal fuse blown. Removed defective part and installd new replacement. Reassembled. Tested unit. Unit heats and tumbles as intended. Dryer vent and lent trap was clean at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/31/2017
WDF510PAYBA (Dishwasher) - Arrived onsite for customer compliant of dishes not drying in dishwasher. Ran service diagnositcs. Found heater works. Advised customer to run hot water before starting unit. Tested unit. Unit fills,agitates,drain and heats as intended. All water connections were dry at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/31/2017
WRF989SDAM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door dual evaporator refrigerator not cooling in RC section. Entered diagnostics and went to step 4. Found good air flow in both section. Found unit will not switch over automatically. P&L are as follows; WPW10589837 (Control) $269.86 RF320 $169.99. Subtotal $469.85 plus taxes. R/S customer for 11/2. This is customer next available. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 10/31/2017
WRF757SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling well. Found ff evap not defrosting proeprly. Will need to defrost unit by unplugging to safely perform repair. Thermistor must be replaced and installed correctly per service pointer. Kristen approved friday. Customer will have unit defrosted 24 hours ahead of time.
Near Leander, TX 78641
Jerry C.
Job Details: 10/31/2017
Arrived to inspect noise from ovens and LF burner hard to ignite. I found the burner covers on both oven chambers not correctly attached and I corrected and showed the customer how to attach them for future reference. The fl burner was very difficult to ignite and I replaced the burner. It helped somewhat and after further inspection, I discovered the burner cap warped and allowing gas to escape away from the igniter. Office to order and D2C p/n WPW10299236 cap kit. No gas leaks detected during service.
Near Smithville, TX 78957
Carlos G.
Job Details: 10/31/2017
Arrived on site and checked the unit for black sut in oven. Checked orifice sizes and found replaced oven orifice. Ran test cycle and oven flame ok now. No gas leaks after service. Job complete.
Near Temple, TX 76502
Thomas L.
Job Details: 10/31/2017
Arrived on site for improper fan operation. Found that the house vent is restricted. Informed customer via phine. Entered house via lockbox per customer request.
Near Temple, TX 76502
Thomas L.
Job Details: 10/31/2017
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/31/2017
WOD51EC0AS02 Arrived to inspect no power and lower door locked. I found the thermal fuse open and replaced it. I tested and the lower TOD was open and I replaced and tested. The unit heated and cycled as designed. I advised the customer the unit’s mounting was allowing too much air to circulate around the cabinet and was the likely cause of the failure. Several of the mounting screw grommets were missing and the customer will replace them. Operational test good.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 10/31/2017
KDTE404DSS0 kitchenaid dishwasher Arrived on site to install parts for failure. Installed latch, control and vent. Unit working properly. No leaks detected.
Near Little River-Academy, TX 76554
Thomas L.
Job Details: 10/31/2017
Arrived on site for noisey operation. Found unit to have a very loud vibrating noise. Found that the condenser line was rattling against each other. Reposition high side line coming out of compressor. Unit is now operating at a normal sound level. Water connections were dry. Temps were normal.
Near Little River Academy, TX 76554
Thomas L.
Job Details: 10/31/2017
Near Austin, TX 78748
Leonardo
Job Details: 10/31/2017
Whirlpool microwave WMH73521CS4 not starting. Arrived on site to test unit for unit light inside not coming on and unit not starting. Test unit and found upper left microswitch bad. Replaced microswitch test unit and light coming on and unit heating job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/31/2017
MHWE200XW00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not draining and getting error code F9E1 (Long Drain). Removed access panel and removed drain trap. Found drain trap clogged. Removed objects and reinstalled. Reassembled. Cleared error codes. Tested unit. Unit fills,agitaes,drains and spins with no issues. All water connections were dry at time of service.
Near Holland, TX 76534
Thomas L.
Job Details: 10/31/2017
Arrived on site for broken upper rack adjusters. Replaced and tested. All water connections were dry.