Service History 996

We serviced a

KENMORE DISHWASHER

Model 665.12773K312

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/14/2022

"Arrived on site for dont drying dishes. Inspected unit and work area. Performed diagnostics mode, found error code F6-E6 cold water entering unit and F8-E1 slow drain. Found no loop in drain line and no access to correct due to reverse osmosis. Measured incoming water temperature at faucet and found 120?. Measured amp draw to element at 7.5 amps. Found suds from rinse aid as designed to show that it is working as designed. Found hot temperatures at end of test cycle on element. Unit is operating as designed. No water leaks detected during service. Spoke with customer on error codes and user care guide."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/14/2022

Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found activating. Found drain line clear. Inspected drain pump housing and found object stuck in housing and not allowing impeller to turn. Assembled unit and performed diagnostics mode. Monitored test cycle and found unit operating as designed. Spoke with customer on service performed.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/14/2022

"Arrived on site for oven clock advancing faster than time of day. Inspected unit and work area. Performed diagnostics mode and checked fault codes, none stored. Found unit not connected to WiFi. Spoke with customer on how to connect unit to WiFi. Unit is operating as designed."

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Gatesville, Texas 76528

Tyler

Job Details: 04/14/2022

"Arrived site for dryer overheating. Upon arrival confirm complaint and found F4E4 & F4E1 errors in diagnostics. Found element grounding out with failure coils, also found ACU intermittently sending low voltage to hardware. Replaced ACU and element allowed unit to run 30 minutes both the customer and I confirmed no over heating issues. Call complete ; ordrng 1 279838 (Element (dont order/used from job# 336864))"

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW3

Near Austin, Texas 78748

Kevin

Job Details: 04/14/2022

"Arrived on site and found door latch is broken, after replacing it washer will now complete a diagnostic cycle, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78748

Kevin

Job Details: 04/14/2022

"Arrived on site and found heating element is broken, will need to bring back heating element to correct issue; ordrng 1 W10518394 (Element)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Gatesville, Texas 76528

Tyler

Job Details: 04/14/2022

Arrived on site for washer leaving water twice in the cycles in the dispenser. Upon arrival confirm complaint and after further inspection found no errors in diagnostics. Found inlet valve solenoid not fully closing. Replaced inlet valve/housing. Found no leaks after repairs. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Temple, Texas 76502

David Z

Job Details: 04/14/2022

"Arriced on site to diagnose refrigerator losing cooling. On arrival found unit is at room temperature and providing no cool. Examined evaporator and found no frost pattern present. Compressor is running, but providing no cooling. Ordering sealed system parts to resolve. Office to schedule with SS tech. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 W11506635 (Access Valve) and 1 WPW10143759 (Dye Dryer)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Moody, Texas 76557

Tyler

Job Details: 04/14/2022

"Arrived on site for dryer not advancing timer and tripping breaker still. Upon arrival confirmed issue. Found timer not advancing. After further inspection found power supply to unit was within range at 250v with no failures or fluctuations. Found timer receiving and sending power supply as designed. Found thrmst-fix & failing preventing temps readings to allow timer advancement. Also found door switch failing causing breaker issue. Replaced both Thrm. Fix and switch. Allowed unit to run for 30 minutes, found breaker not tripping and timer advanced as designed. Also advised customer of needing a dvc to prevent further issues.; ordrng 1 3387134 (Thrmst-fix (Tg truck stock))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose a refrigerator that is leaking. Found water line for dispenser not inserted far enough into valve to allow it to seal. Reinstalled line properly. Unit is not installed for testing.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSB3

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose a dishwasher that is not turning on. Found switch on wall turned off preventing power from getting to unit. Turned switch on and all is fully functional. No repairs are needed and no leaks were found at time of service.

We serviced a

GE OVEN

Model JGSP28DEN1BB

Near Hutto, Texas 78634

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose an oven that is not heating. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

MAYTAG DRYER

Model MEDB725BW0

Near Jarrell, Texas 76537

Wesley

Job Details: 04/14/2022

Arrived onsite and found unit not sensing well. Cleaned sensor bars and tested. corrected unit function. All checks good. Advised customer on findings.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Florence, Texas 76527

Wesley

Job Details: 04/14/2022

Arrived onsite and replaced valve. Unit is now operating as designed cod water is working.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Killeen, Texas 76542

Wesley

Job Details: 04/14/2022

Arrived onsite for microwave not heating. Found failed hi voltage circuit. Replaced mag cap and diode. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ5

Near Hutto, Texas 78634

Cliff

Job Details: 04/14/2022

"Arrived on site to diagnose a microwave with a damaged turntable rest and liner. Found rest burned and lier in that section damaged. Contacted tech line and they advised that whirlpool will contact homeowner to follow up, and unit is not to be repaired again.Tech line rep (Orlando)File# 7733435838"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVB01

Near Killeen, Texas 76542

Wesley

Job Details: 04/14/2022

Arrived onsite and found unit with dispenser panel damage. Buttons falling off. Unit is still functional but not cosmetically correct and not moisture resistant. Ordering ui panel. Advised customer panel is no longer available and AHS will review options. Restored ice dispensing function by correcting bin alignment to repair. ; ordrng 1 W10153725 (Ui assembly)

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Killeen, Texas 76542

Wesley

Job Details: 04/14/2022

"Arrived onsite for damaged and inoperable microwave, and replaced the broken door and broken tray. Unit is now operating as designed all checks good."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Hutto, Texas 78634

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose a washer that is not spinning. Found clutch not activating shifter and couldn't hear relay in control operating. Contacted tech line and replaced control to make sure the one previously installed wasn't faulty. Unit checks good and started operating properly after reassembling the motor. No further repairs needed and no leaks were found at time of service. Tech line rep AndrewFile# 7733184512

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Killeen, Texas 76543

Wesley

Job Details: 04/14/2022

Arrived onsite and found unit operating with failed leaking sump. Ordering the sump and motor to repair. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL DRYER

Model WED4850BW0

Near Killeen, Texas 76549

Wesley

Job Details: 04/14/2022

Arrived onsite for not drying well and some noise. Found dryer vent clogged with lint. Short duct so I cleared the unit of lint and advised customer on importance of cleared duct. Found belt snag. Replaced belt and pulley to address intermittent squeal. Unit is now operating quietly and drying well. All checks food.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Killeen, Texas 76549

Wesley

Job Details: 04/14/2022

Arrived onsite and found unit operating off balance with a leak. Found hot water inlet hose trickle leaking from back. Tightened and eliminated leak. Leveled unit and demonstrated to customer that the unit is now spinning smoothly and quietly. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPHD2491KF0

Near Nolanville, Texas 76559

Wesley

Job Details: 04/14/2022

Arrived onsite for leak and found unit leaking from the inlet valve. Ordering the inlet valve to repair. Customer needs return service on the 22nd or after due to travel. ; ordrng 1 5304482406 (Inlet valve)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB0

Near Taylor, Texas 76574

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose a range with f1 e0 error code. short in board.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Taylor, Texas 76574

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose a dryer that is not heating. Found cutoff t-stat open preventing unit from heating. Replaced cutoff t-stat and tested unit. All is functioning properly at this time. Advised customer that external venting is clogged and it will need to be resolved prior to using unit.

We serviced a

WHIRLPOOL OVEN

Model KOCE500ESS09

Near Coupland, Texas 78615

Cliff

Job Details: 04/14/2022

Arrived on site to diagnose an oven that has broken door glass. Replaced inner door glass and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5VHEXVB01

Near Buda, Texas 78610

Andrew

Job Details: 04/14/2022

Arrived on site to test unit for no ice production. Found ice maker responding properly to diagnostics. Ice maker calling for water but water not filling. Also found no water from dispenser. Removed water filter and all functions returned. Advised customer to have filter replaced. Customer stated it has been way over 6months since last replaced. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Niederwald, Texas 78640

Andrew

Job Details: 04/14/2022

"Arrived on site to test unit for latch not engaging. Verified proper voltage to latch. Replaced latch and leveled unit. Tested unit, unit now working as designed. No leaks detected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM2

Near Kyle, Texas 78640

Andrew

Job Details: 04/14/2022

Arrived on site to test unit for not washing properly. Drain pump continuity was not correct. Customer stated she would be purchasing new unit.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW0

Near Kyle, Texas 78640

Andrew

Job Details: 04/14/2022

"Arrived on site to test unit for same issue, no power. Verified voltage to unit was correct. Found console not responding. Found no voltage to console. Replaced control and now console receiving proper voltage but not turning on. Replaced console, tested unit, unit now working as designed. Advised customer to get unit connected to WiFi. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM704KPS0

Near Austin, Texas 78703

Leonardo

Job Details: 04/14/2022

Arrived on site to replace heating element for Heating Element - SP W11540964 - Special Project S17304. Replaced element test unit and unit test good job complete.

We serviced a

GE DISHWASHER

Model PDW7880N20SS

Near Austin, Texas 78738

Tyler L

Job Details: 04/14/2022

"Arrived on site for install of previously diagnosed part. Installed new valve. Turned water and power back on and tested. All normal operations. No water leaks detected, job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, Texas 78748

Kevin

Job Details: 04/14/2022

Arrived on site and found 2 knob stems are broken and knobs wont turn will need replacement; ordrng 2 WPW10339442 (Knob)s

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Niederwald, Texas 78640

Andrew

Job Details: 04/13/2022

"Arrived on site to replace control from previous diagnosis. Verified control was needed. Replaced control, tested unit, unit now working as designed. Job complete."

We serviced a

KITCHENAID FREEZER

Model KRMF706ESS01

Near Leander, Texas 78641

David S

Job Details: 04/13/2022

Arrived on site for fridge and freezer lights being out. I installed the new led module and found the unit working as designed.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Dripping Springs, Texas 78620

Andrew

Job Details: 04/13/2022

"Arrived on site to test unit for tapping/knocking sound when in spin or agitate since last repair. Found unit completely unleveled causing tub to sit against right rear cabinet. Leveled unit and zip tied water lines way from cabinet as hoses were tapping on unit. Tested unit, unit is now working as designed. Ran with tub full of water to ensure no noise was present. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78757

Luis

Job Details: 04/13/2022

Arrived on site for freezing in fresh food section. Replaced defective diffuser assembly and side wall thermistor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Austin, Texas 78757

Luis

Job Details: 04/13/2022

"Arrived on site. Diagnosed main control shutting itself off unit will need a new main control,part is on a factory back order with no eta

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AES

Near Austin, Texas 78731

Luis

Job Details: 04/13/2022

"Arrived on site. Found icemaker double filling diagnosed a defective icemaker replaced icemaker assembly,ran icemaker through a harvest test passed icemaker filled with water.

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB04

Near Austin, Texas 78730

Luis

Job Details: 04/13/2022

"Arrived on site for door issues. Found some ice/frost particles on shelving,checked door seal good,found gaps between liner and cabinet added adhesive to liner gaps. Informed customer some ice or frost particles are common. ; used 1 Wp482338 (Adhesive) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Austin, Texas 78728

Cliff

Job Details: 04/13/2022

"Arrived on site to replace previously ordered parts for refrigerator. Replaced 1 rc led module in lr position, and found all lights working. No other modules were needed. Also noted failed icemaker thermistor in diagnostics as unit hadn't produced ice since last repair. Replaced icemaker and all is working properly at this time. Due to previous airleak in fc icebox air return is frozen over preventing proper airflow to icebox. Homeowner will perform manual defrost of unit to correct this issue. No leaks were found at time of service."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Austin, Texas 78753

Joe Z

Job Details: 04/13/2022

"Arrived onsite for washer is not coming on. Upon arrival washer is in garage. Used extension cord to test unit. Power button is not responding. Am able to get power button to operate during diagnostics mode, just not on normal use. Need to replace console. Replaced console and unit operates as designed. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Austin, Texas 78753

Joe Z

Job Details: 04/13/2022

"Arrived onsite for NOT COOLING STARTED IN THE FREEZER NOW STARTING IN THE FRIDGE - NO ICE BUILD UP . Upon arrival temped unit got FC 54 degrees, RC 62 degrees. Inspected compressor and was running continuously. Got .65 ampsZero frost on evaporator but with ball of ice on top right corner. Unit will need sealed system repair. Need to order compressor, evaporator, u.v drier, and access valve. Need 2 hours for repair. Office to reschedule ; ordrng 1 W11126760 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (UV drier) and 1 W11506635 (Valve)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB3

Near Manor, Texas 78653

Joe Z

Job Details: 04/13/2022

Arrived onsite for Not Draining - Water Remain at End of Cycle.upon arrival ran unit through diagnostics and found drain pump energizing and pumping but not draining. Noticed customer installed new disposal and did not remove knock out plug. Removed knock out plug and test unit. Unit now drains correctly. No leaks present at this time. Job complete

We serviced a

GE REFRIGERATOR

Model ZISS480NXBSS

Near Lago Vista, Texas 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for refrigerator not cooling in both Sections.upon inspection I found. 120avc in to inverter and 5vdc out . Compressor pulling 00.60 amps compressor running. Which points to a sealed system issue. I advised customer that it looks like the repair that is needed may be covered under an extended manufacturer's warranty through GE and you'd recommend contacting GE directly to inquire further prior to us charging them for the full extent of the repair needed.

We serviced a

KENMORE REFRIGERATOR

Model 253.7044341

Near Lago Vista, Texas 78645

Kimo

Job Details: 04/13/2022

"Arrived onsite for icemaker not making ice. Upon arrival I found door gasket torn and fill tube frozen. customer to install fill tube kit and door gasket. ; ordrng 1 241920106 (FILL TUBE KIT) and 1 5303918784 (AIR HANDLER HOUSING KIT, FDBM) and 1 ADX73550624 (GASKET ASSEMBLY,DOOR)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lago Vista, Texas 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for washer not filling with hot water. Upon inspection I found that the hot water valve will not open in diagnostics mode.

We serviced a

LG WASHER

Model WM2650HWA

Near Round Rock, Texas 78665

Vincent

Job Details: 04/13/2022

"Arrived on site to inspect washer not draining, et unit in diagnostics and pump was making loud noise and not draining. I then disassembled unit and found drain pump broken gear. proceeded with repairs and assembling unit back together. Tested unit and its now operating as designed. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WCG55US0HS00

Near Leander, Texas 78641

Lou

Job Details: 04/13/2022

"Arrived on site to inspect cooktop left burner issues. Upon further inspection, I tested the cooktop and the burners are operating as designed. I found the left grate is broken (photo). I am ordering the grate kit and customer will contact the office to schedule return service when they return from vacation. No gas leaks detected during service.; ordrng 1 W11214957 (Grate kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for washer making a different noise after replacing inlet valve. Inspected unit and work area. Performed diagnostics mode and activated inlet valve functions. Found customer referring to pressure buildup when inlet valve activates. Found sound normal, due to water pressure buildup. Informed Customer that hammer valves could be added to help reduce pressure but not necessary. Unit tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Leander, Texas 78641

Lou

Job Details: 04/13/2022

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=62 degrees. Disassembled the FC section and checked the evaporator and found a ball of ice in the upper right corner. I advised maintenance of my findings. I am ordering the compressor, evaporator, access valve, UV dye drier, CNOTE-3 HOUR JOB. . No water leaks observed during service and office to schedule return service. ; ordrng 1 W10507884 (Compressor kit) and 1 W11459354 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 W10143759 (UV dye drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for refrigerator water filter change. Removed water filter and installed new that customer had on hand. Flushed water filter until water was clear. No other complaints with unit, no water leaks detected during service.

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/13/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced ice container and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a washer that is making unusual noise. Found main pulley broken and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Austin, Texas 78704

Wesley

Job Details: 04/13/2022

Arrived onsite with TE and replaced main control per previous diagnosis. Unit display frozen and no other action taking place when selections are made. Unable to exit cycle or enter diagnostics. Ordering MCU to repair persisting control issues. 2MAN 2HOUR; ordrng 1 WPW10192965 (MCU)

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, Texas 78734

Kevin

Job Details: 04/13/2022

"Arrived on site and inspected washer and found valve is leaking, after replacement washer is no longer leaking, job complete"

We serviced a

JENN-AIR RANGE

Model JGRP436HL

Near Austin, Texas 78736

Leonardo

Job Details: 04/13/2022

"Arrived on site to replaced igniter. Found igniter was disconnected, secured connection test unit and unit igniting but turning back off due to igniter not sensing flame. Replaced igniter and still same issue. Could not remove tubing from regulator. Will order new tubing and will need to replace tubing and dsi board and regulator. Will need 2 man 2 hours job ; ordrng 1 W11364214 (Tubing) and 1 W11356251 (Tubing) and 1 2man (2 man) and 1 2hour (2 hour)"

We serviced a

WHIRLPOOL WASHER

Model MHN30PRAWW0

Near Austin, Texas 78704

Wesley

Job Details: 04/13/2022

Arrived onsite and replaced the valves on washer 2 because of water filling into tub while not in use. Unit is now operating as designed.

We serviced a

GE DISHWASHER

Model GDWF100R30BB

Near Lago Vista, Texas 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for dishwasher with standing water it tub. Upon inspection I found the disposal clogged I cleared it and tested unit and found unit operating as designed. No leaks.

We serviced a

MAYTAG WASHER

Model MHN30PRAWW0

Near Austin, Texas 78704

Wesley

Job Details: 04/13/2022

Arrived onsite and was advised washer number 1 also sometimes fills with water in standby. Customer asked for valves to be replaced. Went to repair and found cold water supply valve not shutting off at wall and repair unable to be completed. Advised management. Management will reschedule when supply plumbing has been resolved.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, Texas 78704

Wesley

Job Details: 04/13/2022

"Arrived onsite for the refrigerator ice maker not producing and found unit inlet valve harness not making good contact. Corrected. Also found water supply compromised, advised that once maintenance restores proper water supply, the refrigerator will produce ice again now that the valve function has been repaired, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/13/2022

Arrived on site to replace previously ordered parts for dishwasher. Replaced upper and lower racks. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL FREEZER

Model WRS315SDHM05

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/13/2022

"Arrived on site to diagnose a refrigerator that occasionally trips the breaker. Tested unit and found all is functioning properly at this time. Advised customer on findings and that since unit is on a gfci circuit, intentionally ungrounded parts in the refrigerator can cause a weak gfci breaker to trip. Appliance manufacturers do not recommend that units are installed on protected circuits for this reason. Breaker will need to be replaced to correct issue."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, Texas 78704

Wesley

Job Details: 04/13/2022

"Arrived onsite and found unit console unresponsive, traced power supply and bound block short. Repaired wiring. Also found supply shorted. Advised customer to have an electrician restore the power supply at which point the dishwasher should work normally. All checks good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Lago Vista, Texas 78645

Kimo

Job Details: 04/13/2022

Arrived onsite for refrigerator with ice maker not producing and leaking . Upon inspection I found the ice maker tray broken. Replace the IM and tested unit and found unit operating as designed.job complete.

We serviced a

GE WASHER

Model GTW468ASJ1WS

Near Pflugerville, Texas 78660

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a washer that is not spinning. Found lock error saved in control as well as belt and motor pulley worn to failure point. All three parts will need to be replaced to complete repairs. Return date set for 4/19.Parts ; ordrng 1 Wh01x24180 (Belt) and 1 Wh03x32217 (Pulley)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Hutto, Texas 78634

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a dishwasher that has a loose handle. Found hanle mounting post screws loose inside of door. Tightened post screws and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Hutto, Texas 78634

Cliff

Job Details: 04/13/2022

Arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger motor thread stripped and replaced motor and impeller. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model JDTSS244GS0

Near Manor, Texas 78653

Joe Z

Job Details: 04/13/2022

Arrived onsite for Dishwasher is leaking water from bottom of unit at the front. Upon arrival found water on floor leaking from front right. Found water leaking because of slow drain. Found drain hose blocked up. Cleared drain hose and test unit. Unit operates as designed. No more leaking detected at this time.job complete

We serviced a

MAYTAG DRYER

Model MEDB755DW2

Near Manor, Texas 78653

Joe Z

Job Details: 04/13/2022

Arrived onsite to install previously diagnosed parts. Replaced harness and sensor. Tested unit and unit operates as designed. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Round Rock, Texas 78665

Vincent

Job Details: 04/13/2022

"Arrived on site for refrigerator lights out and deli control not working. I did further inspection on the unit and found the harness on the deli drawer had 4 wires cut and causing lights and deli UI not to work, also suggested to replace the drawer slides. parts RH slide W11294512 LH slide W11294509 deli harnesses W11170612. No water leaks detected during service, job completed."

We serviced a

GE MICROWAVE

Model JVM1870BF06

Near Austin, Texas 78736

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for not heating and sparking. Test unit and found unit sparking due to metal exposed inside the unit. Cant guarantee work due to the paint inside the cavity. Unit is not repairable due to expose metal and to large for touch up paint.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Austin, Texas 78735

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for right front burner having white spots. Test unit and removed glass cooktop nothing at the bottom of the glass checked all burners and switches to diagnose and all test good. Advised customer that the spots on glass are not affecting the use of the unit and its been longer than 30 days for cosmetic. Front office will try to look for the receipt to make sure its been longer then 30 days.

We serviced a

WHIRLPOOL RANGE

Model KDRS483VSS03

Near Bee Cave, Texas 78738

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for left oven not working. Test unit and found unit giving F1E1 error replace appliance manager and board. Replaced board . test unit and unit pre heated to 350 job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Austin, Texas 78738

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for unit not coming on. Found switch turned off to the unit so unit not getting power. Turned switch on and unit came on job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS1

Near Lakeway, Texas 78734

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for unit making loud noise. Found noise coming from wash motor. Will need to replace sump and motor

We serviced a

WHIRLPOOL RANGE

Model JJW2430DS01

Near Austin, Texas 78734

Leonardo

Job Details: 04/13/2022

Arrived on site to test unit for unit not starting due to shorted keypad error. Found unit out side not connected to power. Advised customer I can order the new ui but unit will need to be put back in the cabinet to test when we come back. Ordering new ui office to reschedule ; ordrng 1 W11236887 (Ui Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS0

Near Austin, Texas 78734

Leonardo

Job Details: 04/13/2022

Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good no leaks present job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Leander, Texas 78641

Lou

Job Details: 04/13/2022

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I found the display showing error code F2E2 and would not respond when trying to place it in diagnostics. I found a dry brown substance in the control UI panel (photo). I removed and replaced the control panel and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for washer add garment light staying on when starting cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found none. Performed automatic test cycle and monitored operation. Found all components working as designed. Ran quick wash cycle and monitored for add gourmet light to turn off. Found light went off when ending wash cycle as designed. Spoke with customer on user care guide. All tested good, no water leaks detected during service."

We serviced a

FRIGIDAIRE FREEZER

Model FFFU21M1QWA

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/13/2022

"Arrived on site for freezer having ice buildup on shelves. Inspected unit and work area. Found restriction in evaporator shelves. Gained access to compressor and measured amp draw and found low amps to compressor indicating leak in sealed system. Spoke with customer on failure and gave customer rounded estimate for repair, was X-X-X-X-X-X. X0X0X0X0X0 service fee plus X-X-X-X-X-X on credit card."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV03

Near Johnson City, Texas 78636

Brandon

Job Details: 04/13/2022

"Arrived on site for customer complaint of unit not making ice still, I replaced control and ice maker, unit cycled and filled with water, unit tested good."

We serviced a

WHIRLPOOL MICROWAVE

Model JMC2427DS01

Near Austin, Texas 78731

Scott

Job Details: 04/13/2022

"Arrived on site to replace ui control , found part scratched . Leaving new control on , reordering new ui . Talked to cs and pr . No monies collected today. please when replacing the new UI to mark it as defective . ; ordrng 1 W11232035 (Ui console)"

We serviced a

MAGIC CHEF DISHWASHER

Model DU55CA-35

Near Austin, Texas 78731

Scott

Job Details: 04/13/2022

"Arrived on site for dishwasher leaking and not drying properly. Found washer is leaking thru door , also drain pump is failing . Would need to change pump assembly and inner door and gasket . Due to age of unit and parts are no longer available. As well as other parts are in rough shape and sure to fail soon. Repairs are not recommended. Quick pics are available of damage ; ordrng 1 2720-0001 (Pump assembly) and 1 2450-0016 (Gasket) and 1 2800-0004 (Inner door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Salado, Texas 76571

David Z

Job Details: 04/13/2022

"Arrived on site to diagnose refrigerator leaking water when dispenser is used. Ran dispenser several times and found water dripping from the area around the front left of the door by the leveling foot. Ran dispenser with door open and found dripping is also coming from the elbow with the water line and wiring. Need to order new freezer door to resolve, leak is coming from inside the line in the door. Requesting 2 man job and 2 hours weighed call. Advised customer on 6-8 week lead time on door. ; ordrng 1 W10800793 (Freezer Door)"

We serviced a

KITCHENAID COOKTOP

Model KECD867XSS02

Near Austin, Texas 78750

Justin

Job Details: 04/13/2022

Arrived on site to install previously diagnosed parts. We installed the element and switch. We tested the unit and found all burners now working as designed. Call complete.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Salado, Texas 76571

David Z

Job Details: 04/13/2022

"Arrived on site to diagnose dryer that isn't engaging or starting. When run in diagnostic could hear motor, but no basket action. Found belt snapped. Ordering belt and tensioner to resolve. Return visit set for 4/18 Monday. ; ordrng 1 661570V (Dryer Belt) and 1 W10837240 (Tensioner Assembly)"

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, Texas 78738

Kevin

Job Details: 04/13/2022

"Arrived on site and found four interior lights out, replaced all interior lighting and it is not working properly, parts and labor covered by Special Project S84638."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Temple, Texas 76502

David Z

Job Details: 04/13/2022

Arrived on site to install new door gasket for damaged door gasket on dryer. Used glue from truck stock and installed new gasket. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Temple, Texas 76504

David Z

Job Details: 04/13/2022

"Arrived on site to diagnose washer that isn't spinning or agitating. Tested unit in diagnostics and found basket speed error present. When trying to agitate or spin, you can hear the unit barely moving at all, and a faint electrical whine. Unit appears to have a failed motor / capacitor. Ordering new motor / cap / lower harness to resolve. Office to schedule. ; ordrng 1 W10903238 (Lower Harness) and 1 W10890624 (Motor) and 1 W11158830 (Capacitor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Troy, Texas 76579

David Z

Job Details: 04/13/2022

"Arrived on site to diagnose dishwasher that isn't cleaning dishes well. Ran unit and could barely hear water pumping. Found unit is filling appropriately, but wash motor isn't pressurizing the water enough to even move spray arms, so it's just dripping down. Ordering sump and motor assembly to resolve. Office to schedule when we can get part. ; ordrng 1 W11416362 (Sump and Motor) and 1 W10872558 (Feed Tube) and 1 W10903465 (Diverter Pipe)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Belton, Texas 76513

David Z

Job Details: 04/13/2022

"Arrived on site to diagnose refrigerator that was not producing a large amount of ice. On arrival checked ice bucket and found it was only 30% full, and mold had ice in it. Checked evaporator and found frost pattern present. Checked Temps since unit is dropping ice. Found RC was 42-43, and FC seemed very slow to cool, and had dropped below 17. Talked to PR and Tech Line about steps to take. They advised making sure airflow channels were all cleared up, and to lower the temp in the RC to have the compressor run a bit more, which will drop Temps in both compartments, and to also power cycle the unit. Advised customer to let unit cool and stabilize over weekend and this should resolve the ice production. If issue persists after this we need to check thermistors / control, lines on evap for kinks. Customer will follow up if production doesn't improve. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Temple, Texas 76502

David Z

Job Details: 04/13/2022

"Arrived on site to follow up on dishwasher that wasn't cleaning well, and customer said it doesn't seem like it's heating. Ran unit in diagnostics mode and found error F7E1 no heat. Tested element and found element open, causing failure. Replaced element and tested. Verified working as designed and heating. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Belton, Texas 76513

David Z

Job Details: 04/13/2022

"Arrived on site to follow up on washer that had a failed control and a stuck lid latch. Found new control previously installed had also burnt out. Called tech line, SR 7733422969. Tech Line had my ohm out loads and found drain pump shorted. Advised to replace control and drain pump same time, and the shorted lid lock. Replaced all 3 parts and retested. Verified proper operation. Call complete."

We serviced a

WHIRLPOOL FREEZER

Model WRV976FDEM01

Near Bastrop, Texas 78602

Matthew

Job Details: 04/13/2022

"Arrived onsite for refrigerator making noise. Upon arrival customer stated since Sunday the unit has been operating normal. Customer believes noise was from freezer compartment. Inspected unit and did not find any abnormal issues. Ran fan test 3 and compressor test 4, all was operating normal. Could not duplicate the issue. Unit also had full ice bin. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32L19AS1

Near Bastrop, Texas 78602

Matthew

Job Details: 04/13/2022

"Arrived onsite for unit overcooking. Upon inspection found unit was damaged while cooking. Found sensor not reading properly causing food to burn, catch fire and damage cavity. Due to damage, unit cavity is non repairable. Will need to notify AHS."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Bastrop, Texas 78602

Matthew

Job Details: 04/13/2022

"Arrived onsite for refrigerator not keeping temperature. Upon arrival found freezer temperature at 27 degrees. Removed evaporator cover and found ice ball on upper right corner of evaporator. Unit has sealed system failure. Will need to order compressor, evaporator, dye dryer, and access valve. Will need ss tech scheduled for min 2 hrs. Unit R134a. Office to reschedule ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Bastrop, Texas 78602

Matthew

Job Details: 04/13/2022

"Arrived onsite to replace previously diagnosed parts due to unit blowing control board. Upon arrival plugged unit in to test. Unit did power on. Cleared power failure indicator and shortly after unit display F6E1 undefined, called tech line for assistance. Provided SR#7733419016. Error cord is miscommunication. Control had been replaced previously. Recommended replacing UI console. Ordering console. Shortly after code was displayed, the UI went blank and the water valve began to pulse and water trickled into tub. Tech line said need to address error code first. Also ordering valve. Left unit unplugged for safety. Office to reschedule. ; ordrng 1 W11413337 (Console) and 1 W11591637 (Harness) and 1 W11400157 (Dispenser)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Round Rock, Texas 78665

Vincent

Job Details: 04/13/2022

"Arrived on site to inspect dishwasher not washing dishes, I set unit in diagnostics had error codes stored F4E3 F5E1 F7E1, water valve was dispensing like it should heating element was also working good and drain pump was good but wash pump was dead. I disassembled unit and replaced sump and motor assy, reassembled unit and tested. Unit is working as designed no water leaks detected during service job completed."

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS03

Near Round Rock, Texas 78665

Vincent

Job Details: 04/13/2022

"Arrived on site for microwave not heating, inspected microwave and tested unit, found magnetron failed and inverter, there was splatter in the mag housing and at this point unit is unrepairable.