We serviced a
GE OVEN
Model ZET9550SH4SS
Near Leander, Texas 78641
Kimo
Job Details:
03/11/2022
Arrived onsite for oven with f96. Upon inspection I found that the flow had failed. I quoted customer for blower R/R. Customer agreed and installed new blower and tested unit and found unit operating as designed.
We serviced a
GE REFRIGERATOR
Model PFSS6PKXDSS
Near Buda, Texas 78610
Andrey
Job Details:
03/11/2022
"Arrived on site to test unit for ice production, tested unit found building up on back of FC and a ice sheet on bottom of RC, attempted to pull off the evap cover to get to the evap drain, but evap cover has a lot of moisture that penetrated into to foam insulation freezing evaporator and cover together, will need a new evap cover due to the water damaged foam infestation now will not allow cover to seal to the back of RC causing air leak, control board, RC evap fan, fan for ice box, and thermistors, evaporator cover and main control is no longer available, if evap cover and control cant be ordered, would not recommend proceeding with repair, follow up will be needed ; ordrng 1 WR23X10582 (REFRIGERATOR TEMPERATURE SENSOR ASSEMBLY) and 1 WR02X12592 (Defrost thermostat) and 1 WR60X10254 (RC evap motor) and 1 WR17X12389 (Evap cover) and 1 WR60X10255 (Ice maker fan) and 1 WR55X10998 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near San Marcos, Texas 78666
Andrey
Job Details:
03/11/2022
"Arrived on site to test unit for broken spray arm, tested unit found broken spray arm, replaced part tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near San Marcos, Texas 78666
Andrey
Job Details:
03/11/2022
"Arrived on site to test unit loose handle, tested unit found handle loose, tightened handle, customer is satisfied, job complete"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near New Braunfels, Texas 78130
Andrey
Job Details:
03/11/2022
"Arrived on site to test unit for noise, tested unit found blower wheel ceasing, removed drum and found, motor clamp missing, need motor clamp to complete job office to reschedule ; ordrng 1 WPW10121316 (Motor clamp)"
We serviced a
GE WASHER
Model GFW430SSM1WW
Near Florence, Texas 76527
David Z
Job Details:
03/11/2022
"Arrived on site go diagnose washer that is making turbine noise when it's spinning. Tested unit and even hand spinning the basket you can feel the shaft and bearing rubbing and making noise. Advised repair is to replace the rear tub section with a new tub and bearing, and also to replace the basket recommended by SW.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cedar Park, Texas 78613
Scott
Job Details:
03/11/2022
Arrived on site for long dry times . Ran temp and air flow test . Found air flow restriction. Recommended customer have maintenance dept at complex clean exterior venting . No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, Texas 78613
Scott
Job Details:
03/11/2022
Arrived on site for dishwasher not running and flashing error code . Found grey elbow pinched and not allowing proper draining . Reinstalled dishwasher to avoid hose pinching . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, Texas 78641
Kimo
Job Details:
03/11/2022
Arrived onsite for dishwasher not heating hot. Upon inspection I found heater showing open. I quoted customer for heater R/R customer agreed. I installed new heater and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXNB01
Near Leander, Texas 78641
Kimo
Job Details:
03/11/2022
Arrived onsite for refrigerator not making ice. Upon inspection I found that i can not repair due to there being air pockets in the insulation caused by the bubbling liner which is allowing cold air to get trapped and freeze the fill tube for the ice maker in the liner. See pix. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Leander, Texas 78641
Kimo
Job Details:
03/11/2022
Arrived onsite for cooktop with middle burner inop. Upon inspection I found that the spark ignitor need to be adjusted so I did so and tested unit and found unit operating as designed. Job complete.
We serviced a
SAMSUNG DRYER
Model DV56H9000EW/A2
Near Waco, Texas 76712
Jonathan M
Job Details:
03/11/2022
"Arrived on site for a dryer that is consistently running when the unit is turned off. Inspected unit and work area. Confirmed the customers complaint and checked voltage to the unit. Found proper voltage. Spoke to JC and was advised the issue would most likely be with the main control having a welded shot relay and to replace the control board.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Austin, Texas 78744
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaints of no ice. Found temperature in RC at 38, set for 37. Found FC temperature at 5, set for 0. Found icemaker not receiving water. Quoted customer for a new valve, and they declined. Customer wants to save money and order the part and perform the work themselves. "
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, Texas 78745
Tyler L
Job Details:
03/11/2022
Arrived on site for complaints of oven door glass loose. Took apart door and reassembled it. Glass now sitting correctly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78745
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaints of unit leaking. Customer stated he has seen the leak. Customer stated its a small amount of water coming out from under the unit, right in the middle. Inspected all water connections and the heater connectors and all were secure. Ran normal cycle and monitored for 15-20 minutes, and never saw any water leaking. While running normal cycle, found that all hoses, water connections, sump assembly, and drain pump were dry. Could not replicate the customer complaint. Customer also wants dishwasher pushed further back under counter. Unable to push any further back, due to the framing of the counter top. No water leaks detected."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, Texas 78745
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaint of clothing caught under agitator. Found bedsheet stuck under agitator. Removed agitator and removed bedsheet. Inspected agitator and basket and found everything to be normal. Installed agitator and ran a quick wash test. Unit functioning as designed, no water leaks detected, job complete. Collected service fee via check."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Austin, Texas 78749
Noah D
Job Details:
03/11/2022
Arrived on site to inspect unit for not cooling normally. Upon inspection found the starter and cap not working normally causing a short cycle. Replaced both parts and tested. Complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, Texas 78739
Noah D
Job Details:
03/11/2022
"Arrived on site to inspect unit for not lighting up interior lights, upon inspection found the freezer light working, the upper light chain was out. Was only provided the two individual lights, ordering complete set. Office to reschedule ; ordrng 1 W10843828 (Module chain)"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DC4
Near Austin, Texas 78737
Noah D
Job Details:
03/11/2022
"Arrived on site to inspect unit for a loud noise when drying, upon inspection found the units fan full of a Jean like material. Removed material and quoted customer to replace idler and wheels. Customer declined. I tested without Jean debris and the unit worked normally.
We serviced a
GE RANGE
Model JB620SR1SS
Near Georgetown, Texas 78633
Lou
Job Details:
03/11/2022
"Arrived on site to inspect range error code. Upon further inspection, I found the display showing F2 error code. I pulled the unit out and tested the sensor and found it showing 4,567ohms; well out of range (1100ohms) at room temp. The cleaning cycle ohms max is 2600ohms. I removed and replaced the sensor and main control with fascia. Tested the unit and it is operating as designed. I advised the customer of my findings and repairs. Job completed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ03
Near Austin, Texas 78745
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaints of RC lights blinking. Found module in RC top blinking constantly. Quoted customer for new light module, Installed new module and lights are all working correctly. Collected payment via check. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, Texas 78744
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaints of oven temperature too low. Set oven to 350 and used temperature meter to monitor. Temperature swings all normal, settled right at 350 after about 20 minutes. No gas leak detected. Unit functioning as designed, job complete."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Lakeway, Texas 78738
Leonardo
Job Details:
03/11/2022
Arrived on site to test unit for f8e0 cooling fan to slow. Test unit and found faulty cooling fan. Will order new fan and control board office to reschedule ; ordrng 1 W11107275 (Cooling fan) and 1 WPW10453984 (Control board)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES7JS01
Near Austin, Texas 78748
Leonardo
Job Details:
03/11/2022
Arrived on site to test unit for bake or broiler not working. Test unit and found opened tod. Replaced tod testUnit and unit preheated correctly job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Austin, Texas 78738
Leonardo
Job Details:
03/11/2022
Arrived on site to replaced board. Replaced board test unit and light turning on and off job complete.
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS3
Near Austin, Texas 78738
Leonardo
Job Details:
03/11/2022
Arrived on site to test unit for light not coming on. Test unit and found light unplugged making light very dim. Secured connection test unit and unit test good job complete.
We serviced a
GE REFRIGERATOR
Model n/a
Near Austin, Texas 78753
Jacob
Job Details:
03/11/2022
"Arrived onsite for unit not cooling. Looked at the unit as customer showed that on the back side of the unit there was a bit of frost buildup on the outside of the unit. Called servicing management and confirmed that there is a void in the cabinet causing the freezing buildup on the outside and is considered a none repairable and that the unit uses R12 charging to keep cold but can no longer obtain old Freon to re charge or fix. Spoke with SW. no other issues at this time. Needs AHS attention as non repairable. The picture for the model was the only indication found for the unit, pic in quick pics"
We serviced a
WHIRLPOOL OVEN
Model WEE510S0FS2
Near Austin, Texas 78758
Jacob
Job Details:
03/11/2022
"Arrived onsite for unit not getting hot enough. Yes the top burners and put the burners at 10. Burners did not get to glowing red. Checked voltage at the wall and was getting 204 volts. Called tech line. Said that with the voltage low. Had me look at the terminal block and saw that the wires from the pig tail was wired incorrectly. Need to re wire the terminal block correctly Spoke with Bruce, got sr#7733159071. Re wired the terminal block. Tested the unit and unit started getting hotter faster, no issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78758
Jacob
Job Details:
03/11/2022
"Arrived onsite for the unit not staying consistently when heating, said they would hear the door switches clicking when unit was heating. Tenant showed that the top of the door had to be some what pushed in. When looking at the door, saw that a screw was stuck between the door hinge and the top of the microwave cause the door not to close correctly. Removed screw. Tested the unit. Unit test good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Austin, Texas 78753
Jacob
Job Details:
03/11/2022
Arrived onsite for unit giving a hissing sound during using the bake mode and that some burners flames may not be high enough to boil some water. Customer was using the right rear to boil some water. Tested the oven and heard hissed noise but assured the customer that the noise was normal during operation when the unit is heating up. Checked the flames and all flames checked good. Also had concerns over some gas smells when using the unit. Let them know that the unit will expel a little bit of gas during usage but is not enough to hurt anyone. Called tech line to report. Agreed that all is normal working on the unit. Did say that the burner that the customer was using is only a simmer burner as it uses only half the heat to heat anything and will take longer to heat. No recommendations to change anything. Spoke with sterling got sr#7733160887. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Pflugerville, Texas 78660
Jacob
Job Details:
03/11/2022
Arrived onsite for not drying. Checked the unit and saw that the jet dry is being used. Tested the unit to make sure the heating element is working and at the end of the testing the element was heating and working. Turned up the amount of jet dry being used. Let tenant know that she should be seeing a difference soon when washing but that the unit is a plastic tub and May not be the greatest at drying. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Pflugerville, Texas 78660
Jacob
Job Details:
03/11/2022
Arrived onsite for light at the top of the unit being dim. Looked at the light and saw it was dim. Replaced the light module at the top and lights started working once again. No issues at this time. Job complete
We serviced a
KITCHENAID COOKTOP
Model KFGS306VSS04
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/11/2022
Arrived onsite for FLAME COLORS ORANGE - CENTER BURNER JUST KEEPS CLICKING WHEN EVEN WHEN LITE. Upon arrival found center burner head out of position and causing a wild flame that contain some orange flames. Reinstalled burner head correctly and flame is now correct. Ignitor on center burner is not operating and needs to get replaced. Noticed burner head has a broken screw and the other 2 may break. Ordering burner head base with ignitor assembly and 3 screws.Office to reschedule. ; ordrng 1 WPW10617292 (Burner base assembly) and 3 WP8287059 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, Texas 78738
Leonardo
Job Details:
03/11/2022
Arrived on site to test unit for door not closing. Test unit and found inner door damaged not allowing door to close. Ordering new inner door and bottom seal. Office to reschedule ; ordrng 1 W11559689 (Inner door) and 1 W11561235 (Bottom seal) and 1 W11545309 (Striker)
We serviced a
KITCHENAID REFRIGERATOR
Model KFXL25RYMS2
Near Pflugerville, Texas 78660
Jacob
Job Details:
03/11/2022
Arrived onsite to replace parts ordered by the previous tech. Replaced deli drawer and right door gasket. No issues at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Pflugerville, Texas 78660
Jacob
Job Details:
03/11/2022
"Arrived onsite for the front car left and right burners not lighting fast. Upon further investigation, found that the igniters where not in the correct spot to spark. Re aligned the spark. Tested the burners. Burners tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Pflugerville, Texas 78660
Jacob
Job Details:
03/11/2022
Arrived onsite for damage to the oven door. Looked at the door and saw that the door was completely shattered of glass on both sides and the handle had fallen off. Ordered parts for replacement. Office to reschedule ; ordrng 1 W10831891 (Handle) and 1 W11051158 (Glass outer) and 1 W10481433 (Nameplate) and 1 W10535767 (Inner glass) and 2 98005521 (Screw)s
We serviced a
KITCHENAID OVEN
Model KEBS109BSS00
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/11/2022
Arrived on site for potential gas leak. Could not duplicate the smell of gas. Used gas sniffer and could not find a leak. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/11/2022
"Arrived onsite for unit leaking water. upon arrival ran unit on diagnostics filled unit with water, let unit wash, then drain, three times. Could not get unit to duplicate the issues. Checked vent and dispenser on door and no signs of leaks as wellUpon further questions to customer.she showed me the towels that were used to clean the water and how her towels got bleach stains from the water. I explained to the customer that the detergent did not contain that type of bleach to discolor her towels. Customer will use unit and keep an eye for unit leaking and call us back. No leaks present at this time. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VEW00
Near Waco, Texas 76711
Jonathan M
Job Details:
03/11/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced user interface switch assembly and tested the unit. The unit began to dispense ice as designed. Call complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near West, Texas 76691
Jonathan M
Job Details:
03/11/2022
"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced main control and test of the unit in an auto test. The unit began to work and operate as designed. Test of the unit in manual Phil, drink, and a high-speed spin in the unit ran as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Waco, Texas 76705
Jonathan M
Job Details:
03/11/2022
Arrived on site for a dishwasher that is leaking. Inspected unit and work area. Confirmed the customers complain and found it leaking from the pump and motor assembly area. Want to head and replace the pump and motor assembly and found the unit still leaking. Check Internet the gasket on the pump and motor assembly and removed any debris underneath it. Lock the unit back in place and found the unit still leaking. I called Whirlpool Techline and spoke to Andy SR# 7733162669. He advised that the issue would have to be with the tub and order the pump and motor assembly just in case if the customer was continuing to use the dishwasher. Ordering parts in the office will need to contact the customer about a return date due to several out of stock and ESP items. Please schedule a return visit for at least two hours due to number of parts needing to be removed and installed on the new tub.; ordrng 1 WPW10681507 (Tub) and 1 W11085683 (Pump and motor assembly)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Waco, Texas 76704
Jonathan M
Job Details:
03/11/2022
Arrived on site for a microwave that has a light out underneath the microwave. Inspected unit and work area. The customer also complained about his door making a squeaking sound as he open and close the door. I found that the installers had not installed the upper vent trim properly causing the door to rub against the trim. Readjusted the trim and check the lightbulb underneath the unit. Found a lightbulb filament broken. The customer agreed to the repair. Replaced bulb and test the unit. The unit began to work in operate as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Waco, Texas 76707
Jonathan M
Job Details:
03/11/2022
"Arrived on site for a control that has melted. Inspected unit and work area. Confirmed the customers complaint and found not just the control melted but the wall on the left hand side of the stove completely burned through the paint. Due to the control not registering any buttons pressed, replaced control from earlier call on the same unit (333512)p. Did find German roach activity in the kitchen and did advise the customer that they would need to have pest control done to alleviate potential issues with roach infestation. Made customer aware that if other issues persist due to infestation damage, it would not be covered under warranty. Tested the unit and the unit is now working as designed. Call complete.; used 1 W11126814 (Control) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Jarrell, Texas 76537
Wesley
Job Details:
03/11/2022
Arrived onsite for no ice production and found shorted power switch on ice maker. Replaced icemaker to repair. Unit is now operating as designed. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Jarrell, Texas 76537
Wesley
Job Details:
03/11/2022
Arrived onsite and replaced the uppermost spray arm. Unit repair is complete. All checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Temple, Texas 76502
Wesley
Job Details:
03/11/2022
Arrived onsite for small leak every load out of front right corner. Tested unit and was unable to replicate a leak. Leveled unit to prevent leak from occurring from off center tub. Advised customer to call back if leaking persists.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Temple, Texas 76501
Wesley
Job Details:
03/11/2022
Arrived onsite and determined issue with the ACU sent and not able to install. Replaced lid lock assembly but unit still having control issues. Ordering the ACU to complete repair. ; ordrng 1 W11498797 (Acu)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Temple, Texas 76502
Wesley
Job Details:
03/11/2022
Arrived onsite for washer not spinning out. Found unit had shifter error. Replaced shifter and control to restore normal function. All checks food. Unit is now operating as designed. Advised customer on repair.
We serviced a
MAYTAG RANGE
Model MER6755AAW
Near Killeen, Texas 76542
Wesley
Job Details:
03/11/2022
Arrived onsite for not heating in lower oven and found failed bake element. Replaced lower bake element. Unit is now operating as designed. Advised customer on repair and other performance questions.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Killeen, Texas 76542
Wesley
Job Details:
03/11/2022
Arrived onsite and found unit squealing. Determined gearcase leaking oil. Replaced gearcase and eliminated squealing and grinding. Unit is now operating as designed.
We serviced a
GE DISHWASHER
Model CDT835SSJ0SS
Near Hutto, Texas 78634
David S
Job Details:
03/11/2022
Arrived on site for dishwasher making a beeping noise and the UI not working. I found the main control stuck in operation. I put the unit into diagnostics and reset the control. I tested all components and found them working. I quoted customer for the UI. He declined. I charged the customer for diagnostics fee. He paid in full on job# 333670.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW1
Near Killeen, Texas 76541
Wesley
Job Details:
03/11/2022
Arrived onsite for unit leaving residue especially on dark clothing. Advised customer on how hard water and soap residue can cause lint and powder marks on dark clothing. Provided maintenance advice on cleaning washer to prevent staining. Ad used on using vinegar to maintain and break down soap residue. Advised on using less detergent and more water volume. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Waco, Texas 76712
Jonathan M
Job Details:
03/11/2022
Arrived on site for a dishwasher that is not draining. Inspected unit and work area. Confirmed the customers complaint and heard the drain pump trying to run but not draining the water. I checked underneath it sink and found a new garbage disposal. I asked the customer if they had just recently installed this garbage disposal and he advised that they had. Removed the drain hose from the garbage disposal and found that the knockout punch had not been knocked through. Not through the knockout punch and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Volente, Texas 78641
Chase
Job Details:
03/11/2022
Arrived on site to check refrigerator for bottom drawer freezing and not cooling properly. Found RC evaporator completely frosted up. RC thermister was reading 95 causing a defrost issue. Verified fan function and all other thermistors check good. Informed customer that the refrigerator will need to be unplugged and thawed out for 24 hours minimum prior to the return. Raised feet so that customer can pull unit out safely and advised that water may come out of the drain pan or the refrigerator section and to lay towels around the unit and in the bottom of the refrigerator section. Will need to replace RC evaporator cover and high voltage control to compete repairs.; schdld next appmnt for 3/16 WED AM
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cedar Park, Texas 78613
Chase
Job Details:
03/11/2022
Arrived on site and Installed new RC fan scroll assembly and sealed fan scroll and evap cover with foam strips suggested by Whirlpool techline. Also Insulated reservoir and water lines. No air leaks present. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, Texas 78744
Tyler L
Job Details:
03/11/2022
"Arrived on site for complaints of rust colored marks in dishwasher. Found some discoloration in the tub. The spots were easily wiped away and were orange colored. Found no rusting components or screws. Customer stated it just started happening. Ran unit through diagnostics and it passed, and found no error codes. Discoloration could be from a pot or pan. Advised customer to monitor. No water leaks detected, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Belton, Texas 76513
Jonathan M
Job Details:
03/10/2022
"Arrived on site for a washer that still not finishing cycles. Inspected unit and work area. Where in the unit for diagnostics and found an F8 E1 (low/no water detected during fill) error code again. I ran the unit through manual fill testing and found the water valves working properly. Check the drain hose installation on the unit and found the drain hose was sitting 3 feet into the stand pipe. Filled the tub up a third of the way and then attempted to drain. Found water was flowing above the drain hose as you could not hear a drain after 10 to 15 seconds. As soon as I start the drain, I found water siphoning back into the unit. Shorten the drain hose in the wall and test the unit again. The unit was working as designed. Ran through an auto test on the unit and the unit ran as designed. Advise the customer they may want to shorten their drain hose as the drain hose itself is way too long and is now sitting partially on the floor. Advise the customer they can try to run the unit as it is right now but if there are further problems to shorten that drain hose in order to allow the unit to drain properly. Call complete."
We serviced a
AMANA OVEN
Model AGR5330BAW3
Near Seguin, Texas 78155
Andrey
Job Details:
03/10/2022
"Arrived on site to test unit for flames to big, tested unit found unit needs to be converted to LP, converted unit , now flames are normal, unit running as designed called safety to present my findings, sr#7733099575, job complete"
We serviced a
WHIRLPOOL RANGE
Model RF387LXHZ0
Near Austin, Texas 78736
Leonardo
Job Details:
03/10/2022
Arrived on site to test unit for F5E1. Found error code saying bad latch. Test latch and bake and broiler not working. Will need new control and latch. Control board is NLA.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNXS2
Near Austin, Texas 78733
Luis
Job Details:
03/10/2022
"Arrived on site. Ran diagnostics no frost formation on evaporator diagnosed a leak in the system,
We serviced a
LG WASHER
Model WM3900HBA
Near Austin, Texas 78738
Brandon
Job Details:
03/10/2022
"Arrived on site for customer complaint of unit having a rip in the door gasket, unit is stacked, ordering gasket and two man job. ; ordrng 1 ADX75731702 (Door gasket) and 1 Cnote (2 man/office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Austin, Texas 78735
Luis
Job Details:
03/10/2022
"Arrived on site for ice build up in freezer section. Found ice forming on right side,checked door seal gap between gasket and cabinet,adjusted door checked door operation good,checked door seal good."
We serviced a
LG DRYER
Model DLEX8100V
Near Austin, Texas 78750
Scott
Job Details:
03/10/2022
"Arrived on site for loud scraping noise found rear felt on drum had worn thru and cut into rear bulkhead ; ordrng 1 4036EL3001B (Rear seal) and 1 MJT62002901 (Read bulk head)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Austin, Texas 78732
Scott
Job Details:
03/10/2022
Arrived on site for burner not igniting . Found broiler not fully igniting . Tube is missing air cock . Ordering broiler tube . No gas leaks detected at time of service. Call to set return date. ; ordrng 1 WP8054078 (Broiler)
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS02
Near Bee Cave, Texas 78738
Leonardo
Job Details:
03/10/2022
Arrived on site to test unit for shorted keypad error code. Will need to replace control panel. Ordering new panel W11086141 under 5 year warranty and labor. Office to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austin, Texas 78726
Scott
Job Details:
03/10/2022
Arrived on site for control not responding to commands. Did take couple tries to get into diagnostics. Some buttons would respond only couple of times . Ran diagnostics got UI error . Replaced ui . Ran diagnostics and all checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Austin, Texas 78726
Scott
Job Details:
03/10/2022
"Arrived on site for water lines frozen over and stuff freezing in fresh food . Fridge is set at recommended temps . Ran temp checks fresh is at 31 ,freezer is -2. Fan are working properly . No frost build up in either section. Thermistor checked with in range . Ordering UI and main control. Will also order thermistors to have on hand if needed . No water leaks detected at time of service. ; ordrng 1 W11504919 (Ui) and 1 W11512425 (Control) and 1 W10316760 (Fresh thermistor) and 1 WPW10384183 (Thermistor)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Austin, Texas 78729
Scott
Job Details:
03/10/2022
Arrived on site for no response washer . Found ui would power up and down but not able to change cycles or start . Ordering console . Call to set return ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Round Rock, Texas 78665
David S
Job Details:
03/10/2022
Arrived on site for dryer not turning off and dry times being longer. I found the dryer vent full of water indicating a restriction in the exterior vent. I found the main switch timer receiving power and not rotating. I quoted the customer for the timer I installed a new timer and tested the unit. I found it working as designed. I recommend the customer have vent wizard come out and clear the exterior vent. Customer paid in full with credit card. Job complete.
We serviced a
MAYTAG DRYER
Model MDE9606AYW
Near Georgetown, Texas 78628
Gerry C
Job Details:
03/10/2022
Arrived to inspect dryer not restarting after load complete. The CX described an issue where the dryer would not restart without letting it cool. I made an inspection of all thermistors and other thermal safety devices and removed a large amount of debris from the motor assy. I removed moderate lint from within the chassis and tested vent airflow. The venting of the home was highly restricted and I advised the CX to have it professionally cleaned. The electronic control had two clear cold solder joints and I re-soldered. Operational test with the vent off very good and the unit heated and cycled as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Hutto, Texas 78634
David S
Job Details:
03/10/2022
Arrived on site for microwave vent light burning out frequently. I inspected the unit and work area. I found the bulb burnt out. I tested voltage to the bulb while the vent light was set to off. I found 120vac. I set the unit to half and high and found no voltage change. I tested voltage to the bulb directly from the control and found the same. I tested the harness for a short and found none. I quoted customer for a new control. The ; ordrng 1 W11552018 (Main control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Georgetown, Texas 78633
Gerry C
Job Details:
03/10/2022
"Arrived to instal previously diagnosed and ordered parts. I removed the unit from its installation and replaced the tub and tube assemblies. I installed the updated heating element into the chassis and reinstalled. Operational test good, no leaks observed during service. Technical Service Pointer #: W11540964 and Special Project code S17304"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX305ESS1
Near Round Rock, Texas 78681
Wesley
Job Details:
03/10/2022
Arrived onsite and found broken grid causing the sheets to stack and not cube. Replaced grid. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
GE WASHER
Model GTW460ASJ5WW
Near Round Rock, Texas 78664
Wesley
Job Details:
03/10/2022
Arrived onsite to replaced transmission kit and was unable to remove seized nut. Ordering GE spanner tool. Ordering basket as the basket is cracked and will ruin clothing. Returning to complete transmission parts. Office to reschedule. ; ordrng 1 GeSpannerTool (Ge spanner tool) and 1 WH45X26175 (Basket)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH2175XVS2
Near Round Rock, Texas 78665
Wesley
Job Details:
03/10/2022
Arrived onsite for failing to run a cycle and found bad lower interlock switch. Replaced switch and tested. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/10/2022
"Arrived on site for Dryer is running twice as long as it should after the clothing is already dry. Moisture sensor not functioning? Clothes are dry at 30 min point, but dryer runs for another half hour at-least,but up to an hour. Upon arrival called tech line for assistance. Tech checked ohms at thermistor and was normal checked pad sensor and was normal. Tech advised that unit is operating as designed. Tech gave RS#7733148582. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78717
Kimo
Job Details:
03/10/2022
Arrived onsite for dishwasher not drying properly. Upon arrival I ran unit in diagnostics and found unit operating as designed. Upon further inspection I found that the customer is using a high concentration detergent. I advised customer to to switch to a less concentrated detergent and use less of it to help with drying along with running hot water at the tap before running the DW. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Kyle, Texas 78640
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for ice buildup and found the top left corner frosted. Upon inspection of the gear shaft I found the basket was off center and causing the left side of the drawer to stick out and cause frost. Realigned the drawer and the seal was perfect, cleared ice for customer. Complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Buda, Texas 78610
Kevin
Job Details:
03/10/2022
"Arrived on site customer complaint is washer will not select a cycle. Found washer is sharing an outlet with two other items. Set it into a diagnostic cycle and found saved error code for unbalanced load, ran test 51 and it completed properly. requested that customer duplicate how they begin a load and saw customer is not holding start button down until washer starts. Showed customer how to operate control panel. Recommended that washer should not share an outlet or a circuit in the house with other items. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, Texas 78741
Kevin
Job Details:
03/10/2022
"Arrived on site and replaced icemaker, sent a short video to KB/service management of it working properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Austin, Texas 78741
Kevin
Job Details:
03/10/2022
"Arrived on site and found water customer is hearing when basket is moved is liquid ballast inside of basket and remaining water after drain pump finishes running. Removed tub ring and ensured there is no extra water after drain pump stops. Ran automatic test cycle and found aroma customer is smelling is likely coming from standpipe. Did not find any issues with washer,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, Texas 78610
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not making ice and causing water leaking in ice bin. Upon inspection found the icemaker hopper full of ice and causing the leak, replaced valve and tested water. No leaks found, ice maker turned normally. Complete"
We serviced a
KITCHENAID WINE COOLER
Model KUBR314KSS00
Near Austin, Texas 78717
Kimo
Job Details:
03/10/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new toe grill and switch box. And tested unit and found unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Belton, Texas 76513
Jonathan M
Job Details:
03/10/2022
"Arrived on site for a refrigerator that has lights out in the freezer and refrigerator sections. Inspected unit and work area. Confirmed the customers complaint and replaced the freezer module. All the lights in the freezer and refrigerator began to illuminate as designed. Per the special project S191AQ, the labor and parts are covered by he manufacturer.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18PNTS0
Near Cedar Park, Texas 78613
Kimo
Job Details:
03/10/2022
Arrived onsite for ice machine freezer in water in reservoir. Upon arrival I put unit Into diagnostics and tested all components and found that the reservoir drain pump not running. I quoted customer for pump R/R customer agreed and paid service fee $139.99+ taxes with card. $235.52 due on return. I am ordering 1x Resevoir drain pump. Office to reschedule ; ordrng 1 WP2313705 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Coupland, Texas 78615
Joe Z
Job Details:
03/10/2022
"Arrived onsite to install previously diagnosed parts. Installed all 3 adhesive strips, spark module, and name plate. Unit now sparks and operates as designed. No gas leak detected at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/10/2022
Arrived onsite for unit with no power. Upon arrival checked voltage and have 120 from supply to junction box. Found wire at junction box was not connected. Secured wiring connectors and tested unit. Unit operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS3
Near Pflugerville, Texas 78660
Joe Z
Job Details:
03/10/2022
Arrived onsite for vent hood with working light but fan does not turn on. Upon arrival inspected wiring and found harness from control to fan motor was not connected. Secured the harness connection and tested unit. All 3 speeds operate as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Austin, Texas 78731
Kevin
Job Details:
03/10/2022
"Arrived on site and inspected Refrigerator and found no ice production, test 56 is showing E5. Ran test 57 and Icemaker cycled properly. Ran test 45 and valve actuated but theres no water filling icemaker. Disconnected waterline from valve and ran test 45 again and valve is dispensing water. Found waterline is frozen where it enters icemaker. Waterline heater is showing 25 ohms. Used steamer to thaw it and ran test 45 again and icemaker filled properly. Added some Permagum around 90? angle to act as insulation. If issue happens again will need to bring back water fill tube heater and control board."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, Texas 78746
Kevin
Job Details:
03/10/2022
"Arrived on site and found interior lights are out, replaced several LED modules and they are now working properly, job complete"
We serviced a
JENN-AIR RANGE
Model JDRP436HM00
Near Austin, Texas 78704
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not heating normally. Upon inspection found the units heating cycles about 10 degrees off and not being able to keep up with original temp. Relays are cycling in control when issue is present, ordering control. Office to reschedule ; ordrng 1 W11334164 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Austin, Texas 78704
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not illuminating main cab, upon inspection found the units upper right, lower right and freezer lights out. Used 4 modules. All lights returned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Burnet, Texas 78611
Lou
Job Details:
03/10/2022
"Arrived on site to inspect dryer not working. Upon further inspection, I attempted to test the unit and it failed. I removed the back panel and the terminal block cover and found the block not wired correctly. Corrected the wiring and retested and still no operation. Tested voltage at the block and got 0 volts. Customer cycled power at the breaker and I retested and unit is operating as designed. Recommended replacing the breaker. No lint observed during service, job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS01
Near Burnet, Texas 78611
Lou
Job Details:
03/10/2022
"Arrived on site to inspect microwave error codes. Upon further inspection, I found the unit with power and no error codes displayed. Using my microwave tester, I tested the unit and after approximately 10 seconds (when heating components came on) the unit stopped and showed error code F1E5. Pulled the unit rom the cabinets and removed the top panel to inspect. I found the 4903 relay burnt on the main control. I removed and replaced the main control and retested and unit is operating as designed. Once I had the unit back in its spot, I retested and it continues to operate as designed. Job completed."
We serviced a
GE DRYER
Model DCVH480EK0WW
Near Austin, Texas 78703
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not running without a squeaking noise, upon inspection found the main idler covered in gunk. Replaced full pulley system and squeak went away. Complete"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Austin, Texas 78701
Noah D
Job Details:
03/10/2022
Arrived on site to inspect unit for not drying normally. Upon inspection found the units filter covered in a bit of hair and the unit heated normally. Outlet was 212v instead of 240. Heat was normal. Instructed customer on use. Complete
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Austin, Texas 78702
Noah D
Job Details:
03/10/2022
Arrived on site to inspect unit for not closing and starting. Upon inspection found the unit not installed and the screws are in the way of the seal. Removed screws and unit closed normally. Customer must have the unit installed correctly. Complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, Texas 78744
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not agitating correctly. Upon inspection found the unit working and all parts moving normally, customer had pulled fabric from agitator previously, tested washer with no issue. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Austin, Texas 78744
Noah D
Job Details:
03/10/2022
"Arrived on site to inspect unit for not washing correctly and not draining, upon inspection found the units control board causing issue with the drain cycle which caused the long drain and screech. Replaced control board and tested. No screech or long drain showed up in testing. Complete"

