Near Temple, TX 76502
Mike G.
Job Details: 12/04/2017
Arrived on site for unit making knocking noise CONTINOUSLY THROUGH THE ENTIRE CYCLE, checked unit and found that the Rollers are bad and will need to be replaced replaced rollers and belt from dryer repair kit and checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time... RED4516FW0
Near Temple, TX 76502
Mike G.
Job Details: 12/04/2017
Arrived on site for unit making knocking noise CONTINOUSLY THROUGH THE ENTIRE CYCLE, checked unit and found that the Rollers are bad and will need to be replaced replaced rollers and belt from dryer repair kit and checked and cleaned out all lent found from unit and tested unit after repair and unit is heating and has good air flow unit checked fine at this time... RED4516FW0
Near Kempner, TX 76539
Arthur B.
Job Details: 12/04/2017
WRF990SLAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of RC doors rubbing and making noises when opening and closing on french door refrigerator. Found doors not level. Removed toe plate and adjusted legs. Found doors are now level. Doors open and closes with no issues. All water connections were dry at time of service.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Upper rack support wheels all showed signs of premature cracking. Replaced and unit test properly with no water leaks.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Removed and replaced sumpassembly due to open drive motor. Unit now test properly with no water leaks.
Near Round Rock, TX 78665
Thomas L.
Job Details: 12/02/2017
Removed and replaced salt assembly due to open drive motor. Unit now test properly with no water leaks.
Near Killeen, TX 76543
Arthur B.
Job Details: 12/01/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer compliant of dryer start switch broke off. Removed console and found tab that hold PTS switch broke off. Removed defective PTS switch and installed new replacement. Installed existing knob. Tested unit. Unit heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 12/01/2017
Amana Refrigerator ASI2575FRS00 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils sitting on the metal cross braces causing the vibration sound. Raised coils off of braces and found vibration sound went away. Unit checks good with no water leaks.
Near Austin, TX 78745
Carlos G.
Job Details: 12/01/2017
Arrived on site and checked the unit for not advancing. Checked voltage and found breaker tripped. Reset breaker and confirmed terminal connections and wiring ok. Ran test cycle and all checks ok this time. Job complete.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool Refrigerator WRF555SDFZ04 Arrived to check unit for water dispenser dripping water and water leaking inside of unit. Found the water line at the dual valve inside the fresh food section was not fully seated. Made a good connection and checked operation, checked good with no water leaks.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/01/2017
MVWC565FW1 (Top Load Washer) - Arrived onsite for customer compliant of very small amount of water enters unit on top load washer. Tested unit. Found unit will fill enough just to cover washplate. Disconnected control harness and reattached. Calibrated unit. Unit calibrated successfully. Retested unit. Found water level is the same. Ordering control and water level switch to complete repair. OF to contact customer due for R/S due to part availability. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool dishwasher WDT720PADM2 Arrived to check unit for not washing dishes. Found wash motor bad. Installed new sump and motor and checked operation, checked good. Checked unit for any leaks and none were found.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 12/01/2017
Arrived on site doors are crooked. Inspected. Found that the right door is approximately 1/2 inch too high. Moved unit forward and doors are now level. Visited with customer about her floors needing leveling. Water connections are all dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/01/2017
Whirlpool dishwasher WDT750SAHZ0 Arrived to find unit not starting a cycle and when opening the door the lights on the control panel would go out. Found connection from user interface to main control was loose. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.
Near Lakeway, TX 78734
Cliff
Job Details: 12/01/2017
Kitchenaid ice machine KUIC18PNZS0. Arrived on site to diagnose an ice machine with no ice condition. Tested unit and found water line from circulation pump to curtain assembly has disconnected from curtain. Curtain assembly and waterline to be replaced with updated version to prevent issue in the future.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/01/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite to install new motor and capacitor to top load washer from prior visit diagnosis. Removed faulty motor and capacitor. Installed new replacements. Reassembled and calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.
Near Manor, TX 78653
Carlos G.
Job Details: 12/01/2017
Arrived on site and checked the unit for not cooling properly. Checked temps and found 47 degrees in freshfood and 15 degrees in freezer. Comfirmed condenser coils are clean. Removed evap panel and found a full frost pattern with lower 1/3 section more frosted. Ran a defrost cycle and found control sends no power to bimetal and heater. Bimetal and heater ohmed out ok. Found a faulty defrost control. Normal wear and tear. No water leaks present after service. Office to order parts and reschedule due to no response on skype.
Near Kempner, TX 76539
Arthur B.
Job Details: 12/01/2017
WFC150M0EB0 (Freestanding Range) - Arrived onsite for customer complaint of door handle loose on freestanding range. Found trim on oven door cracked causing handle to be loose. Ordering trim to complete repair. R/S for Tuesday 12/5 per SW. No other issues found.
Near Kempner, TX 76539
Arthur B.
Job Details: 12/01/2017
WRT108FZDB01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator not cooling. When arrived, found unit is cooling as intended. Advised to customer to add surge protector to plug for added protection due to sudden power surge spikes. No other issues found. No water connected to unit at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Whirlpool Refrigerator WRS325FDAM04 Arrived to find unit making a vibration sound coming from the bottom of the unit. Found condenser coils resting on top of the two metal supports in the back. Raised coils off of the metal braces and noise stopped. Unit checks good with no water leaks.
Near Austin, TX 78758
Carlos G.
Job Details: 12/01/2017
Arrived onsite and checked the unit for noise issues. Inspected unit and found a screw inbetween drum and bulkhead. Removed screw and all checks ok now. Job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 12/01/2017
WTW4950XW3 (Top Load Washer) - Arrived onsite for customer compliant of top load washer making noises and not agitating. Tilted unit up and found fabric filling lodged inside drive belt area, Removed all fabric and reinstalled belt. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. Charged labor code TL140 $159.99 plus taxes. All water connections were dry at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Whirlpool microwave oven combo WOC54EC0AS03 Arrived to install new oven door latch. Checked operation and unit checked good.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/01/2017
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/30/2017
MMV4205DS1 maytag microwave Arrived on site to test unit for not starting cycle sometimes unless door is pushed upwards. Found upper interlock slightly loose. Lightened after inspecting for bad switches. Unit working properly. Collected service only.
Near Georgetown, TX 78626
Mike C.
Job Details: 11/30/2017
Kitchen Aid microwave KHMS2040BSS Arrived to find lower left surface light bulb out and hard to get out. Found socket had come out on the clip that holds it in place. Fixed socket support and installed new bulb, checked operation and unit checked good.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
WFW72HEDW0 (Front Load Washer) - Arrived onsite to install drain pump and door latch to front load washer from prior visit’s diagnosis. Removed back panel and removed faulty drain pump. Installed new replacement. Removed front boot and removed door latch. Installed new replacement. Reassembled. Cleared error codes and tested unit. Unit locks,fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for improper cleaning. Tested unit all operations appeared to be normal. Found no errors in diagnostics. Found heater to be heating properly and pumped to be pumping properly. Did find water temp was only 107 and customer will adjust. Water connections were dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom. Manual tested unit. Could not replicate leak. All components on bottom dry. Removed top. Found tub ring not secured on left side. Secured tub ring. Also found hot water supply valve leaking as well. Advised customer of leak. Took photos and customer signed water damage waiver. No other issues found. No water leaks detected at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/30/2017
WMH73521CS6 (OTR Microwave) - Arrived onsite customer complaint of OTR microwave caught on fire. Found fire started from upper portion of unit where the air channel travel. Found plastic melted and burnt. Also found inner door liner melted as well. Took photos in SD Quick Pic. Contacted WPL Safety Team SR#7720683223 Barbara. Advised they will contact customer and handle issue. No other work performed.
Near Lockhart, TX 78644
Carlos G.
Job Details: 11/30/2017
Arrived on site and checked the unit for an LF error code. Checked water hoses and found debris in hot water valve. Cleaned out debris and ran test cycle and all checks OK now. No water leaks present after service. Job complete.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for no drain and not emptying dispenser. Entered diagnostics and found no fault codes. Did multiple tests and found no problems. Water connections were all dry.
Near Austin, TX 78732
Thomas L.
Job Details: 11/30/2017
Arrived on site for noisey operations. Tested unit and all sound levels were normal. Removed top access panel and found no problems.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/30/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/30/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump seized. Removed water using shopvac and removed drain pump. Installed drain pump and installed new replacement. Tested unit. Unit fills,washes,drains and heats as intended. All water connections were dry at time of service.
Near Dale, TX 78616
Carlos G.
Job Details: 11/30/2017
Arrived on site and checked the unit for not advancing issue. Ran diagnostics and found an "long fill" error code. Ran manual test cycle and found not hot water coming in. Found house hot water valve off. Turned hot water back on. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/30/2017
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/30/2017
MHW6000XW2 maytag washer File number 7720679800 latch-125.72 FL220-169.99 arrived on site to test unit for error code and not working. Found unit not doing anything when started or in diagnostics. Checked continuity on door siwtch at control and found nothing when op,en or closed. Will need to replace latch to repair. Kc approved friday return with different tech. Customer is attempting to contact manufacturer to potentially get autho for service or labor. They will contact us if this happens.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 11/30/2017
Arrived on site to replace parts from previous visit. Removed and replaced led assembly. Ran test cycle and light ok now. No water leaks present after service. Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 11/30/2017
Microwave open close door WMH31017FB0. Arrived on site to test unit for open close door error. Test unit and found bad switch. Replaced switch test unit and unit test good job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/29/2017
WRS325FDAM01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator mullion area hot to touch. Removed unit cover and found condenser fan harness had disconnected. Secured harness and reassembled. Unit condenser fan came on and cooling condenser as intended. No other issues found. All water connections were dry at time of service.
Near Driftwood, TX 78619
Connor M.
Job Details: 11/29/2017
JGCP436WP02 jennair cooktop Arrived on site to test unit for loud pop when unit is cooling down after front left power burner has been in use for an exteneded period of time. Found face panel that houses gas valves is loose and will make loud creaking noise when pushed on in spot infront of burner. Unit is siliconed in and has gas line going through wooden board it is sitting on. Will need second man to remove unit safely to dissasemble. There is likely a screw or bracket loose. Office to schedule directly.
Near Driftwood, TX 78619
Connor M.
Job Details: 11/29/2017
JJW3830DP02 jennair oven Arrived on site to test unit for door not closing fully. Found upper and lower doors both closing as designed with soft close. Door has to be opened half an inch before light will turn on. Suggested customer may be leaving light on after use. No error codes found in diagnostics. Unit working properly.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/29/2017
NED4655EW1 (Dryer) - Arrived onsite for customer complaint of no heat coming from dryer. Checked incoming voltage. Found unit is only getting 120V. Unit needs 240V to heat. Advised customer of findings. Customer will call housing maintenance to,have repaired. Dryer vent and lint trap was clean at time of service.
Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 11/29/2017
Arrived on site. Check for no call issues. Found temperature and freezer at 12°. Pulled out refrigerator and found condenser fan motor blade not turning. Found debris by blade. Remove debris all functions tested OK. Instructed customer to give it a whole day for temperatures to get back down to normal. No leaks present. Job complete
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
MVWB765FW0 maytag washer Arrived on site to test unit for not responding to commands and error codes. Found f6e2 in diagnostic indicatin serial communication issue between control and control panel. Replaced both parts and tested unit. Unit working properly, no leaks detected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/29/2017
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer with multiple drying cycles. Tested unit. Found outside vent which is on roof clogged. Advised customer to have venting cleaned. Customer agreed. Dryer heats and tumbles as intended. Dryer tube and lint trap was clean at time or service.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
RTW4516FW1 Washer not washing/spinning ran diagnostic. Error code for lid lock. Replaced defective lid lock. Inlet hoses rusted to supply valves on home. No leaks from inlet/drain hoses. Normal operation after service
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
WMH53520CS6 whirlpool microwave Arrived on site to test unit for light not coming on and open close door issue. Found issue with door switches. Replaced all switches and interlocks. Unit working properly.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/29/2017
WFW72HEDW0 (Front Load Washer) - Arrived onsite for customer compliant of top load washer not completing cycle. Ran diagnostics and found F9E1 (Long Drain),F5E2 (Door Lock Error). Removed door panel to check drain trap. Found coins lodged. Removed obstruction and reassembled. Tested unit. Found drain pump will just hum. Will need drain pump and door latch. R/S customer for 12/4. That’s her next available. Unit unplugged and all water connections were dry at time of service.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 11/29/2017
WDT920SADM3 whirlpool dishwasher Arrived on site to test unit for not washing dishes. Found sump getting power but not coming on. Also found dispenser leaking rinse aid. Replaced sump and dispenser and performed leak check. Unit working properly, no leaks detected.
Near Elgin, TX 78621
Carlos G.
Job Details: 11/29/2017
Arrived on site and checked the unit for not advancing. Ran diagnostics and found an F7E1 error code. Confirmed all connections ok by reconnecting. Basket spins freely, capacitor ok. Ran automatic test cycle and ran through ok with no error codes present after. No water leaks present after service. Job complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
WRT311FZDW01 (Top Mount Refrigerator) - Arrived onsite for customer complaint of top mount refrigerator RF door rubbing on RC door. Adjust hinge. Door not open/closes without running. Used permagum on plastics tabs on cabinet for better seal. No other issues found. No water source connected to unit.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.
Near Seguin, TX 78155
Daniel A.
Job Details: 11/29/2017
MVWX655DW1 Washer not draining water. Diagnostic error for long drain. Defective drain pump impeller. Removed drain pump and replaced. Verified no leaks from inlet/drain hoses. Normal operation after service.
Near Austin, TX 78749
Connor M.
Job Details: 11/29/2017
MEDX655DW1 maytag dryer Arrived on site to test unit for making noise during use. Found unit making slight scraping noise. Removed drum and found gasket is not glued to drum in rear for 1 third of its diameter. Will need to replaced drum to repair due to scraping that will eventually rust. Kc approved 12/4
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
ADB1400AGS0 (Undercounter Dishwasher) - Arrived onsite for customer compliant of dishwasher not dispensing rinse aid. Ran service test cycle and found solenoid will not open for rinse aid. Ordering dispenser and returning with control. R/V date set for 12/5. Customer not available on 12/4 per CS next available. All water connections were dry at time of service.
Near Austin, TX 78756
Carlos G.
Job Details: 11/29/2017
Arrived on site and checked the unit for no operation. Checked voltage and found no power. Found breaker tripped. Reset breaker. Confirmed all power cord connections ok. Ran test cycle and unit ran ok. Job complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/29/2017
KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. When arrived, found that RC section has gone down to 40F. Did find RC evaporator frosted up. Spoke with WPL Techline and advised to have UI and control changed due to improper defrost timing. Also ordering evaporator cover as well. OF to R/S customer due to AUTHO needed and parts availability. Customer will unplug unit and defrost unit prior to arrival. All water connections were dry at time of service.
Near Austin, TX 78752
Carlos G.
Job Details: 11/29/2017
Arrived on site to replace parts from previous visit. Removed dryer from custom enclosed cabinet. Found that washer had to be uninstalled as well to disconnect power to dryer. Disassembled dryer and found drum and bulkhead ok. Found front panel needed adjustment to allow drum to sit properly. Adjusted panel and ran test cycle and all checks ok now. Job complete.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/29/2017
Whirlpool washer WTW8600YW0 Arrived to check unit for a water leak. Found detergent dispenser and tub ring cracked causing water to run down the front of the outer tub and onto the floor. Unit would need a new tub ring and detergent dispenser. Dispenser $57.37 - Tub ring $75.97 - TL300 $179.99 - Customer paid $99.99 today and wants to price new units.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
WDTA50SAHZ0 whirlpool dishwasher Arrived on site to test unit for no lights coming on. Found proper voltage to unit. Found control panel harness not plugged into control. Corrected issue and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
WDT710PAYM whirlpool dishwasher Arrived on site to test unit for spary arm issue. Found pray arm on upper basket broken off. Replaced and tested unit. Unit working properly, no leaks detected.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2017
WFE515S0EB0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not maintaining heat in oven. When arrived, unit was preheated to 350F. Used temperature probe to verify temperature and found unit drops and won’t come back up. Could not bear bake relay on control opening. Found control faulty. Removed control and temperature sensor. Installed new replacements. Reassembled. Tested unit at 400F. Unit maintained temperature within +/-5F. No other issues found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/29/2017
MET8720DS02 maytag oven Arrived on skte to inspe t unit for lower door not closing well. Found gasket on bottom folding over not allowing door to seal well. Corrected issue and tested unit. Unit no longer losing heat during bake.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/28/2017
JLRP548WP00 jennair range Arrived on site to test unit for left oven not working and cooktop bur ers turning off when tunred lower than medium. All orifices are recieveing pressure thats too low. Attempted to adjust regulator at switch to test function and no differences were made in any position. This indicates failed regulator. Regulator also missing bladder cap. Ordering regulator and second man for return. Office to schedule during buisness hours.
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/28/2017
WMH31017AD5 whirlpool microwave Arrived on site to test unit for no power. Found both interlocks engaged while door was open. Inspected door and found no issues. Interlock issue back fed and shorted thermal fuse. Replaced all switches and interlocks along with fuse. Unit working properly at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 11/28/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer stopping cycle after 5 mins. Tested unit. Found dryer motor extremely hot. Found faulty dryer motor. Removed defective motor and installed new replacement. Reassembled and tested unit. Unit heats and tumbles and remains in as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/28/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer lid cracked. Found bottom left of lid cracked. This is causing the lid wobble on hinge. Ordering new lid assembly and latch to complete repair. Also found one console clip missing on console. Ordering clips as well. OF to R/S customer due to part availability for lid. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/28/2017
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not powering on. Removed control console and found unit is roach infested. Advised customer of findings. Advised can not replace parts at this time. Customer agreed. Concession covered trip/labor today(MCCYRCCEL1). No other worked performed at this time.
Near Georgetown, TX 78633
Mike C.
Job Details: 11/28/2017
Whirlpool washer WFW75HEFW0 Arrived to have customer explain that the last 5 times they used the washer, when opening the door, water would leak out and onto the floor. Ran a automatic diagnostics cycle and found unit to be over suds which can cause water to accumulate and leak out when opening the door. Ran a couple of diagnostics cycles to remove excess suds and advised customer to run a clean washer setting every 30 loads and to cut back on the amount of detergent being used. No leaks were found on unit.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/28/2017
KDPE234GPS0 (Dishwasher) - Arrived onsite to remove and replace sump and motor to dishwasher from prior visit’s diagnosis. Removed broken sump and motor and installed new replacement. Reassembled. Placed unit back on display in store. No water source connected to unit at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/28/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer compliant of top load washer “FINAL SPIN” light stay blinking. Was able to cancel out control and entered diagnostics. Found no error codes. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drains and spins with no issues. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 11/28/2017
WRS325SDHZ00 Not producing ice. Icemaker fill cup defective/not seated properly to allow water to enter icemaker(icemaker unable to advance ). Replaced icemaker. Verified inlet valve operation. No leaks detected. Normal operation after service
Near Killeen, TX 76549
Arthur B.
Job Details: 11/28/2017
WRX988SIBM03 (4 Door French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not making ice. Ran test 057 and found error code E5 (Ice Timed). Ran test 036 and found no air flow from icebox. Also found UI will not beep as well when functions are selected. Ordering control,UI and icebox fan to complete repair. UI would need to come from manufacturer. OF to contact customer once part eta is available. All water connections were dry at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 11/28/2017
Kitcheaid dishwasher:KDTE254ESS2. Arrived on site to test unit for no water going in. Test unit and found food under float switch, making the unit think is full of water. Removed food test unit and unit test good getting water in and washing correctly no leaks present job complete
Near New Braunfels, TX 78132
Connor M.
Job Details: 11/28/2017
JMW2430DS01 jennair oven Arrived on site to test unit for panel issue. Found panel shroud loose and damaged. Replaced and tested unit. Unit working properly.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/28/2017
MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when spinning and leaking from bottom. Spun inner basket and found tub bearing warn causing the noise. Tilted unit up and found water leaking from center as well. Ordering bearing tool, stator and RPS sensor to complete repair. OF to contact customer once AUTHO is obtained from N.E.W. Unit unplugged at this time. No water leaks detected at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 11/28/2017
Whirlpool range. WFG530S0ES0 light not working. Arrived on site to test unit for light not coming on at all. Test unit and found bad light socket. Replaced light socket test unit and unit test good job complete
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/28/2017
WRB322DMBW00 whirlpool refrigerator Arrived on site to install parts for repair. Installed two new screws and and caps. Third screw hole is stripped, had to put longer screw in to get it to catch. Unit working properly, no leaks detected.
Near Florence, TX 76527
Arthur B.
Job Details: 11/28/2017
WDF520PADB3 (Dishwasher) - Arrived onsite for customer compliant of dishwasher not washing dishes. Tested unit and found unit will fill but not wash. Also found LED lights on normal and heat dry are not illuminating. Unit will need both control and sump n motor. Skyped MS @ OF due to AUTHO needed. OF was able to obtain AUTHO. Removed faulty sump n motor and control. Installed new replacements. Reassembled. Tested unit. All light work and unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/28/2017
Arrived on site and checked the unit for noise issues. Inspected rotor area and found center bolt completely loose. Retightened and used lock-tight. Ran test cycle and all checks ok now. No water leaks present after service. Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 11/28/2017
Whirlpool dishwasher: WDF760SADW1 Arrived on site to test unit for no water going in to unit. Test unit and found straw stuck under float switch, making unit think it was full of water. Removed straw test unit and unit test good no leaks present and unit washing correctly.
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Austin, TX 78758
Scott
Job Details: 11/28/2017
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced cam, shifter, damper kit. Ran test cycle and could not duplicate any noises at this time. If problem persist, order gearcase. No water leaks present after service. Job complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/27/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting water into unit. Removed console and found connector at control was not properly secured. Secured harness. Ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.
Near Bastrop, TX 78602
Carlos G.
Job Details: 11/27/2017
Arrived on site to replace parts from previous visit. Removed and replaced mw manager. Ran test cycle and found additional issues. Called WP and found a faulty inverter and mag. Parts are not covered by manufacturer. Parts (Mag $172.43 inverter $176.06) for total of $348.49 plus tax in addition to remaining balance of $325 minus $108.24 collected in initial visit. Removed and replaced mag and inverter. Ran test cycle and all checks ok. Collected in full via check # 1120. Job complete.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 11/27/2017
WRT541SZDW00 (Top Mount Refrigerator) - Arrived onsite for builder complaint of RC door seal not sealing with cabinet. Found LH side of door is warped not allowing seal to seat with cabinet. Unit will need new door. Advised builder that door to take 6-8 weeks to arrive. OF to R/S. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 11/27/2017
WRF767SDEM01 whirlpool refrigerator Arrived on site to test unit for not cooling freezer and not making ice. Found large amount of frost on freezer evap. No indication of air leaks. Ran forced defrost and heating element did not come on. Heater checked fine. Drawing zero amps when turned on. Defrosted evap to restore function until return. Will need bimetal, and control for repair. Evap gasket was damaged when removed panel so ordering that aswell. Please allow 2 hours.moffice to schedule directly.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/27/2017
WDF518SAFM (Compact Dishwasher) - Arrived onsite for customer complaint of dishwasher leaking water at brass elbow connection. Removed connection and reinstalled using teflon tape. Reassembled and turned on water supply. No leaks found. No other issues found at this time.
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near San Marcos, TX 78666
Diego G.
Job Details: 11/27/2017
Arrived on site. Replaced left door assembly. Ran dispenser all functions tested OK. No leaks present. Drop complete
Near Austin, TX 78738
Cliff
Job Details: 11/27/2017
Whirlpool dishwasher WDF520PADM7. Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found L1 was not properly wired in junction box underneath the dishwasher. Rewired L1 properly and tested unit. Found all is functioning properly at this time. No water leaks were observed at time of service.