Near Austin, TX 78748
Connor M.
Job Details: 12/08/2017
WGD4616FW1 whirlpool dryer Arrived on site to test unit for no heat and continuous running on auto dry. Found gas not turned on to unit after installation. Turned gas on and tested. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, TX 78748
Connor M.
Job Details: 12/08/2017
WRS325FDAM04 whirlpool refrigerator Installed both parts and set gasket with heat gun. Unit working properly, no leaks detected.
Near Austin, TX 78748
Connor M.
Job Details: 12/08/2017
WRS325FDAM04 whirlpool refrigerator Installed both parts and set gasket with heat gun. Unit working properly, no leaks detected.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/08/2017
Arrived on site or no operation. Found the X ternal drain pump has failed. Also found that the lower panel is causing the door to bind. Replaced pump and panel and unit test proper with no leaks.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/08/2017
Kitchen Aid ice machine KUIC18PNZS0 Arrived to check unit for no ice production. Found unit not getting any water. Found good voltage at the water inlet valve and valve is opening. Found a bad water filter on unit. Installed new customer water filter and checked operation, checked good. Checked unit for any leaks and none were found. Collecting service fee of $99.99
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/08/2017
WED4850BW1 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Removed back panel and checked continuity of element and cutoff. Found both with no continuity. Removed element and cutoff and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78744
Connor M.
Job Details: 12/08/2017
WFC7500VW2 whirlpool washer Installed belt and ran full load. Unit completed spin cycle properly. Clothes nearly dry at end of cycle. Unit working properly. No leaks detected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/08/2017
WED5000DW2 (Dryer) - Arrived onsite to install dryer handle,element and thermal fuse from prior visit’s diagnosis. Removed back panel and removed element and thermal fuse. Installed new replacements. Installed door handle. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/08/2017
MFI2269FRZ01 (French Door Refrigerator) - Arrived onsite for customer complaint of no ice production on french door refrigerator. Removed ice bin and found icemaker stuck mid harvest. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/08/2017
WTW5640XW3 (Top Load Washer) - Arrive onsite for customer complaint of top load washer not completing cycle and not draining. Found drain pump humming. Removed all water from tub using shopvac. Removed faulty drain pump and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Blanco, TX 78606
Connor M.
Job Details: 12/08/2017
WTW8040DW3 whirlpool washer Arrived on site to install suspension for ugly noise. Rediagnosed and found stator eating into drain pan underneath washer. Suspension checked fine. Removed drain pan and tested unit. Unit working properly, no leaks detected.
Near Spicewood, TX 78669
Thomas L.
Job Details: 12/08/2017
Arrived on site for noisy operation. Found that the noise was coming from the drain pump. Removed article and unit now work quietly with no water leaks.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/08/2017
KDTE254ESS0 (Dishwasher) - Arrived onsite to install sump and motor to dishwasher from prior visit’s diagnosis. Removed faulty sump and motor. Installed new replacement. Reassembled. Tested unit. Unit fills,washes,drain and heats with no issues. All water connections were dry at time of service.
Near Spicewood, TX 78669
Thomas L.
Job Details: 12/08/2017
Arrived on site For for drying condition on the automatic cycles. Found for Mr. is not being accurate really read by the control. Replaced control and the Mr. and dryer checks correct. Inside of the dryer is clean. The customer needs to have his builder correct the miss shaped house vent .
Near Canyon Lake, TX 78132
Connor M.
Job Details: 12/08/2017
JS48PPDUDE00 jennair refrigerator Arrived on site to test unit for bad drawer and ice container. Found drawer installed incorrectly. Ice container is cracked not alowing lock to engage. Please ship ice container direct to customer. No leaks detected.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/07/2017
Kitchen Aid Range KFGG500ESS2 Arrived to check oven for running too cool. Set unit to 350 and found unit to average out to 329. Raised calibration and found unit to check good.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/07/2017
WOS92EC0AS03 whirlpool oven Arrived on site to test unit for loud operation for too long after bake cycle. Found blower operating at normal levels and duration of cool down was normal.minstruct customer on proper function. Unit working properly.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/07/2017
WRF757SDEH refrigerator Installed both parts and tested unit. Unit working properly, no leaks detected.
Near Temple, TX 76502
Arthur B.
Job Details: 12/07/2017
WED4800BQ0 (Dryer) - Arrived onsite for customer compliant of dryer not starting. Removed top and found prior tech did not connect door switch. Connected door switch. Wired up unit. Tested unit. Unit now tumbles and heats as intended. Reassembled. Dryer vent and lint trap was clean of lint at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/07/2017
WRF535SMBB00 whirlpool refrigerator Arrived on site to test unit for noise when unit cycles on. Found damper control operating loudly when opening and closing. Replaced and tested unit. Unit working properly. No leaks detected.
Near Round Rock, TX 78664
Thomas L.
Job Details: 12/07/2017
Arrived on site for water pooling in dispenser area. Removed and replaced inlet water valve that was not shutting off completely. All water connections or dry.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/07/2017
G7CE3034XS00 (Cooktop) - Arrived onsite to install new cooktop burner knobs to cooktop from prior visit’s diagnosis. Remove 4x broken knobs and installed new replacements. Tested elements. All turn off and on easily with no issues. No other issues found.
Near Georgetown, TX 78633
Mike C.
Job Details: 12/07/2017
Kitchen Aid dishwasher KUDS30FXSS Arrived to find upper rack failing down. Found upper rack adjusters broken. Installed new adjusters and checked operation, checked good. Checked unit for any leaks and none were found. Parts and labor covered under S23010
Near Georgetown, TX 78633
Mike C.
Job Details: 12/07/2017
Jenn-Air Refrigerator JFI2089WES9 Arrived to check unit for a water leak. Found a sheet of ice in the bottom of the freezer and the defrost channel. Found the defrost duck bill stuck shut causing water to back up into the freezer and then run out onto the floor. Removed duck bill and installed a drain tube kit. Removed all ice from freezer and defrost channel. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/07/2017
WED4815EW1 (Dryer) - Arrived onsite for customer complaint of dryer taking too long to dry clothes. Used vent test to test air circulation. Found circulation is little. Checked outside venting. Found poor air circulation as well. Advised to have house venting cleaned. Checked temperature and dryer is heating at 185F and cycling. Dryer is heating as intended. Dryer vent and lint trap trap was clean of lint at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 12/07/2017
Arrived on site for no cool condition. Found temps at 2 degrees and 36 degrees. Found ice maker bin approx 1/2 full. It also cycled as I was taking temps. Customer explained that no ice production was his real concern. It is now making ice again. Customer counted cubes and found 135 cubes. Customer will monitor the situation for me let me know if he needs further assistance.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 12/07/2017
RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer humming and won’t turn. Removed back panel. Found rat lodged inside blower housing and fan. Removed rodent from housing. Used disinfectant to clean area. Reassembled. Tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 12/07/2017
Arrived on site for nom oil condition. Unit had been unplugged. Customer turned unit on prior to my arrive. Unit was running and air temp at fresh food section air diverted was 36 degrees. Water connections were dry. Customer will allow unit to run for approx 24 hours to see how it cools down.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/07/2017
WRX988SIBM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install control,UI,icebox fan and icemaker to french door refrigerator from prior visit’s diagnosis. Installed defective parts and installed new replacements. Reassembled. Tested unit. Unit called for water,icebox fan circulating and UI sounds as intended. All water connections were dry at time of service.
Near , TX 78617
Carlos G.
Job Details: 12/07/2017
Arrived on site and checked the unit for door closing issues. Inspected area and found a faulty catch insert. Normal wear and tear. Removed and replaced catch insert. Retested door closing operation and now ok. Job complete.
Near Liberty Hill, TX 78642
Mike C.
Job Details: 12/07/2017
Kitchen Aid Refrigerator KRFF507ESS01 Arrived to install new freezer door and shelf. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near Round Rock, TX 78664
Jonathan
Job Details: 12/06/2017
Whirlpool dishwasher. Door closer not working correctly.
Near Kyle, TX 78640
Connor M.
Job Details: 12/06/2017
WRX988SIBM01 whirlpool refrigerator Arrived on site to install parts for repair. Installed all seled sytem parts. Unit working properly, no leaks detetced.
Near Bastrop, TX 78602
Carlos G.
Job Details: 12/06/2017
Arrived on site to replace parts from previous visit. Removed and replaced control and sensor. Ran test cycle and all checks ok. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/06/2017
NED4600YQ1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240V. Removed back cover. Checked thermal fuse and element for continuity. Found no continuity on either. Removed thermal fuse and element. Installed new replacements. Reassembled and tested. Dryer not heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time or service.
Near Cedar Park, TX 78613
Wesley
Job Details: 12/06/2017
Whirlpool dishwasher. Arrived on site and found DW upper rack track needed to be reinstalled properly. Installed properly no missing or broken components. All checks good. Advised customer on use and care.
Near Lago Vista, TX 78645
Jerry C.
Job Details: 12/06/2017
WMH53520CH5 Arrived to inspect interior light not coming on. I found the switches were not actuating correctly and I removed and replaced them. The issue resolved and the unit operated as designed. Operational test good.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/06/2017
MEDB835DW3 maytag dryer Installed overlay and control and verified operation. Unit working properly. Instruct on proper venting and fire hazard.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/06/2017
KTTS505ESS0 kitchenaid trash compactor Arrived on site to test unti for not compacting and making loud noise in up position until it is tunred off. Found upper limit switch not working. Ordering for return. Kc approved monday
Near Lampasas, TX 76550
Arthur B.
Job Details: 12/06/2017
KRFF507ESS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite install control,UI and evaporator cover to french door dual evaporator refrigerator from prior visit’s diagnosis. Removed RC evaporator and used steamer to remove frost build up. Installed new cover and reassembled. Removed front UI and rear HV control. Installed new replacements. Reassembled. Powered unit on. Unit began cooling as intended. All water connections were dry at time of service.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/06/2017
WEG730H0DS0 whirlpool range Arrived on site to test unit for not baking. Found f8e0 error code indicating bad blower fan. Replaced and tested unit. Unit working properly.
Near Austin, TX 78717
Wesley
Job Details: 12/06/2017
Whirlpool dishwasher. Arrived on site and found unit operating as designed. Back flow caused by improper shared drain port of softener and DW at disposal. Recommended plumber attention. All else checks good.
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 12/06/2017
MVWB765FW0 Excessive grinding sound during spin. Defective gearcase. Replaced gearcase Verified stator/rotor/clutch operation. Normal,operation after service. Checked water inlet and drain hoses. No leaks detected
Near Kempner, TX 76539
Arthur B.
Job Details: 12/06/2017
MFW9800TQ0 (Top Load Washer) - Arrived onsite for customer complaint of front load washer making loud howling noises when spinning. Spun inner basket and found rear tub bearing is warn. P&L are as follows; W10772618 (Tub Outer Rear) $284.47, W10772607 (Tub Outer Front) $274.00, WP8181673 (Tub Gasket) $43.54, WPW10269756 (Inner Basket) $440.06,FL530 $475.00. Subtotal $1517.07 plus taxes. Customer declining repair due to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.
Near Austin, TX 78702
Carlos G.
Job Details: 12/06/2017
Arrived on site to replace parts from previous visit. Removed and replaced control and panel. Ran test cycle and all checks ok now. Collected payment in full via ck#2070. Job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/06/2017
WED5000DW2 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel. Found no continuity on element and thermal fuse. Also found handle broke. Ordering handle,element and fuse to complete repair. Skyped PARTS and received R/V date of 12/11 per SR. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/06/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Ran diagnostics and found error codes F7E1 (Basket Speed Fault). Ran RPM test and found control not recognizing basket moving. Checked control and found J2 connector on board burnt. Tilted unit up and to check shifter. Found shifter burnt. Removed faulty shifter and control. Calibrated unit. Unit calibrated. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/06/2017
WFW9400SU00 whirlpool washer Bellow-135.19 FL370-199.99 arrived on site to test unit for issue with bellow. Found bellow not connected to front bulkhead and has large rip in it likely form overloading. Will need to replace bellow to repair. SR approved friday. Collected full balance on first visit.
Near Leander, TX 78641
Wesley
Job Details: 12/06/2017
Whirlpool French door refrigerator. Arrived on site for condenser vibration. Leveled unit and reduced vibration to appropriate sound level. Advised customer on repair.
Near Austin, TX 78752
Carlos G.
Job Details: 12/06/2017
Arrived onsite and checked the unit for not advancing. Checked components and found a faulty lid lock assembly. Normal wear and tear. Removed and replaced lock assembly. Ran test cycle and all checks ok. No water leaks present after service. Job complete.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/06/2017
JLRP548WP00 jennair range Arrived on site to install regulator for repair. Installed regulator and issue hasnt changed. Unit is hooked up to natural gas and unit is outfitted for natural gas at all orifices. Instruct customer on contacting gas company to trouble shoot further.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/06/2017
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of upper dishrack on dishwasher keeps falling. Found upper rack rusted, and wheels broken. Removed upper rack and installed new replacement with wheels and stops. Reinstalled dishrack. All works as intended. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/06/2017
Whirlpool washer WFW90HEFC0 Arrived to install new user interface and ACU control. Checked operation and unit checks good. Checked unit for any leaks and none were found.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/05/2017
WRF757SDEH whirlpool refrigerator Arrived on site to test unit for no lights in interior. Found bad board and module. Parts have been ordered and are ta office. Sw approved thursday return. Cust needs 20 min heads up
Near Round Rock, TX 78665
Jonathan
Job Details: 12/05/2017
Whirlpool dryer model # WED49STBW0. Not powering on.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/05/2017
MFI2665XEB5 maytag refrigerator Arrived on site to test unit for no ice production. Found fill tube on top of unit is iced up due to small hole in rubber fill tube allowing air in and improper fill. Will need fill tube for repair.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/05/2017
WTW7800XW2 whirlpool washer Arrived on site to replace lid for damage. Replaced after inspecting springs. Unit working properly. No leaks detected.
Near San Marcos, TX 78666
Connor M.
Job Details: 12/05/2017
WMH53520CW5 whirlpool microwave Arrived on site to test unit for not operating and door open signal. Found both interlocks left in closed position when door was opened. Door strikes checked fine. Replaced all switches and interlocks. Unit working properly at time of service.
Near Austin, TX 78750
Thomas L.
Job Details: 12/05/2017
Arrived on site for no operation. Found failure codes for fill failure. Replaced sensor and unit now operates. Water connections were dry.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/05/2017
Whirlpool dishwasher WDF520PADM Arrived to find unit not starting a cycle or any control lights coming on. Checked voltage at the junction box and it checked good. Checked voltage going into main control and found a wire had come out of the molex connection. Repaired molex connection and checked operation of unit, checked good. Checked unit for any leaks and none were found.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/05/2017
MEDB835DW3 (Dryer) - Arrived onsite for customer complaint of dryer shutting off and not drying clothes. Ran diagnostics and found no error codes. Tested unit with temperature probe. Did find unit will heat to 225F and not cycle off. Found the timer will them go down to 2 mins and shut off. Unit will need new control due to unit not cycling properly. Skyped PARTS and received R/V date of 12/8 per CS. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/05/2017
MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer filling and draining and not completing cycle. Entered diagnostics and found error code F8E6 (Water Hazard). Removed back cover and found blew into pressure hose. Found hose with no leaks. Checked pressure to tub and found hose secured. Did find hose cover was pressing on hose causing bad flow to control. Readjusted cover and ran test cycle. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 12/05/2017
ADB1400AGS0 (Dishwasher) - Arrived onsite to install control and dispenser to dishwasher from prior visit’s diagnosis. Removed front panel. Removed dispenser and control. Installed new replacements. Tested unit. Unit fills,washes,dispenses, drain and heats as intended. Reassembled. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Jonathan
Job Details: 12/05/2017
Maytag washer model# MVWB955. Leaking water
Near Austin, TX 78748
Connor M.
Job Details: 12/05/2017
MVWX655DW1 maytag washer Arrived on site to test unit for rust coming from valve. Found filter screens both dyed orange from rust from water supply. Confirmed issue is not coming from unit. Instructed on clean cycle and proper use. No leaks detected.
Near Lakeway, TX 78734
Thomas L.
Job Details: 12/05/2017
Install new water distributor and tube. All water connections are dry.
Near Austin, TX 78744
Connor M.
Job Details: 12/05/2017
WFC7500VW2 whirlpool washer Arrived on site to test unit for noise during spin and not spinning out clothes on first try. Found belt slipping during final spin on normal loads and not removing sll water. Customer has to run three or four drain and spins to get clothes to not be dripping. During spin unit squeaks loudly. Kc approved friday
Near Austin, TX 78744
Connor M.
Job Details: 12/05/2017
NTW4516FW1 Amanda washer Arrived on site to test unit for not starting. Found unit stuck in rinse cycle. Was able to cancel and exit by holding cancel button for six seconds. No error codes found. Unit working properly in all cycles. No leaks detected. No LBH due to being an apartment complex.
Near Lakeway, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for no ice condition, Removed and replaced open components and tested. Unit now operates properly with no water leaks
Near Austin, TX 78738
Cliff
Job Details: 12/05/2017
Whirlpool range WFE540H0AH0. Arrived on site to replace bake element for range. Replaced element and tested unit. Found all is functioning properly at this time.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 12/05/2017
WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not drying dishes. Found heating element working properly. Customer not using rinse aid. Instruct on proper use. No leaks detected.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for dryer that would not start. Mounting of switch cracked and switch fell into console. Replace switched and dryer tested fine inside dryer is clean of Lent.
Near Killeen, TX 76543
Arthur B.
Job Details: 12/05/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking near console area. Removed console and found hot water side on water valve leaking near solenoid. Ordering new water valve assembly to complete repair. Skyped PARTs and received R/V date of 12/6 per MS. Shut off hot water valve to prevent further leaking. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 12/05/2017
Whirlpool oven model # WOS51EC0AS04. Not heating correctly.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/05/2017
WFW94HEAW0 (Front Load Washer) - Arrived onsite for customer compliant of front load washer not draining and getting error code F9E1 (Long Drain). Removed front door panel and removed drain catch trap. Found fabric and coins lodged. Removed and clean trap and reassembled. Entered diagnostics to clear errors. Tested unit. Unit fills,agitates,drain and spins with no errors. All water connections were dry at time of service.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.
Near Austin, TX 78734
Thomas L.
Job Details: 12/05/2017
Arrived on site for broken upper wash spinner. Replaced and tested . All connections were dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for improper operation. Found that the wash motor was defective. Removed and replaced. Unit is in a warehouse and could not be tested for leaks.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/04/2017
WTW5000DW1 whirlpool washer Arrived on site to install gearcase and cam. Installed both parts and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Connor M.
Job Details: 12/04/2017
JED3430WB01 jennair cooktop Arrived on site to test unit for lf burner not working. Found infinite switch burnt up. Replaced and tested unit. Unit working properly at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
WTW4950XW2 (Top Load Washer) - Arrived onsite to remove and replace inner basket from prior visit’s rediagnosis. Removed inner basket. Installed new replacement with scanner nut and spacer. Reassembled. Calibrated unit. Unit calibrated successfully. Tested spin cycle. Unit spins at full speed and inner basket is balanced. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Mike C.
Job Details: 12/04/2017
Whirlpool dishwasher WDF330PAHS1 Arrived to find unit with no operation. Checked voltage at junction box and found the neutral wire out of the wire nut. Made a good connection and checked operation, checked good. Checked unit for any leaks and none were found.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for no operation. Tested unit and found drain pump to be binding. Corrected finding drain pump impeller and tested unit. Unit tested properly with no water leaks.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back cover and checked continuity on cutoff and element. Found no continuity. Removed cutoff and element and installed new replacement. Reassembled. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived on site for noisy operation. Found this to be a washer dryer stack installation. Adjusted front feet upwards to level unit. Found front panel screws of dryer were all very loose. Corrected and tested and unit. now operate quietly. House andand dryer are both clean as they are both brand new.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/04/2017
MEDC215EW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Opened door and found door switch stuck open. Used electrical safe lubricant to lubricate switch. Rocked switch back and forth. Tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Liberty Hill, TX 78642
Chase
Job Details: 12/04/2017
WOD92EC0AS arrived on site to check double oven for loud fan operation. Tested upper and lower blowers and started clean cycle to verify variable speed function. Replaced upper blower and retested. Sound and function are the same. Inform customer this is normal operation and explained the importance of removing heat from the oven and cabinets around the unit
Near Austin, TX 78738
Cliff
Job Details: 12/04/2017
Kitchenaid refrigerator KURL304ESS00. Arrived on site to replace control board for refrigerator. Replaced main control board and found control panel not operating properly. Replaced control panel as well and found all is now working properly at this time. No for the repairs are needed on this unit. Unit is not hooked up to water.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/04/2017
KDTE254ESS0 (Dishwasher) - Arrived onsite for customer complaint of water supply line leaked and needs replacement line installed. Removed broken water line and installed customer replacement. Reassembled and turned water on. Found no leaks. Tested unit. Found unit will fill but spray arms not moving water. Unit will be WPW10455261 (Sump n Motor) $161.42 DW120 $199.99. Subtotal $361.41 plus taxes. R/V date for 12/6. Collected SVC call fee of $108.24. Remaining due upon completion. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Chase
Job Details: 12/04/2017
Arrived on site to repair Maytag side-by-side refrigerator. Replaced high and low voltage control boards. Tested all functions of the Spencer and auger motor. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/04/2017
Arrived for display that would not operate. Found display totally inoperable. Replaced and the t has stuck broil replace how customer doesnt want to replace control as he doesn’t use broil.
Near Austin, TX 78747
Connor M.
Job Details: 12/04/2017
MEDX655DW1 maytag dryer Arrived on site to test unit for taking too long to dry. Found customer hadnt checked lint screen since purchase. Found large amount of lint in internal duct. Removed and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, TX 78749
Connor M.
Job Details: 12/04/2017
MEDX655DW1 maytag dryer Arrived on site to install drum for noise during operation. Installed drum and tested unit. Unit working properly. Instruct on proper venting and fire hazards.
Near Spicewood, TX 78669
Cliff
Job Details: 12/04/2017
Whirlpool oven WOS51EC0AS04. Arrived on site to diagnose an oven that will not turn on at all. Tested unit and found thermal fuse in the control section open. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/04/2017
G7CE3034XS00 (Cooktop) - Arrived onsite for customer complaint of cooktop burner knobs hard to turn on. Found holder on knobs cracked causing knobs to free spin. Ordering burner knobs to address issue. Skyped parts and received R/V date of 12/7 per KC. No other issues found at this time.
Near Austin, TX 78741
Carlos G.
Job Details: 12/04/2017
Arrived on site and checked the unit for not drying. Found proper voltage present. Ran test cycle and found lint build up at lint vent. Removed vent and found completely clogged with lent, cleaned out. Advised customer to clean out lint screen after every use. All checks ok now. Job complete.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 12/04/2017
WRF990SLAM01 whirlpool refrigerator Arrived on site to install bracket for repair. Installed and tested unit. Door now closing correctly. Found upper right hand drawer slide broken in freezer and is just hanging on right side. Will need to replace to complete repair. Office to schedule directly.
Near Lakeway, TX 78738
Cliff
Job Details: 12/04/2017
Whirlpool oven RBS305PRB00. Arrived on site to diagnose an oven that will not turn on. Pulled unit and checked wiring for control and found no issues and control area. Reset breaker and unit turned on and operated normally. No other failures were found at this time with the unit itself. Did note Homeowner had a wasp nest inside of the breaker box with active wasps. I advised him they could have shorted breaker internally and when breaker was reset it may have corrected the issue. Advised homeowner to have pest control company come out to clear breaker box of any pests. No other repairs on oven needed at this time.
Near Austin, TX 78741
Carlos G.
Job Details: 12/04/2017
Arrived on site and checked the unit for over temperature issues. Ran diagnostics and found no error codes present. Confirmed sensor ok. Ran test cycle and recalibrated unit. All checks ok. Job complete.
Near Wimberley, TX 78676
Connor M.
Job Details: 12/04/2017
MEDB855DC3 maytag dryer Arrived on site to check function of steam cycle on dryer. Found water line not connected to dryer. Infromed customer we do not do installs related to water on new products and water line provided was way too short. Customer also thought i was there to fix her LG fridge. Did not service either unit. Instruct on proper venting and fire hazard.