Arrived onsite for range with burner not igniting and knob issue. Upon inspection I found the valve stem on the knob in questing was slightly twisted and the knob had broken off. I corrected the stem and installed a new knob. I tested the unit and i could not get it to fail while onsite. I swapped caps with the other large burner but all burners were functions as designed. I was not able to get any burners to fail at this time. No gas leaks detected during time of service. Job complete.

Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran through diagnostics and no leaks detected as wash cycles ran. Allowed full diagnostics cycle to complete. All cycles performing as designed and heating element was heating. Job completed.

"Arrived on job for complaints of dishwasher leaking and door not functioning properly. Found two screws in the wrong place, preventing door closing properly, causing leak. Also found door links broken. Replaced link kit on both sides and door functions properly. Removed screws and door closes all the way. No leaks detected at time of service."

"Arrived on site to diagnose refrigerator section not cooling with the freezer section cooling just fine, upon arrival the customer explained that something had tripped the breaker and when they turned the breaker back on that the unit would not cool the refrigerator compartment back down to normal temp, I took temperatures of the refrigerator compartment and the freezer compartment and got 55? and -5?. I found that the damper at the top remains open due to the temperature but found no issue with air flow. I found improper voltage at the diffuser/diffuser assembly in the fresh food section, I am ordering the diffuser and spacer assembly and returning with the damper, I found no issues with the fan scroll or the evap motor and found no ice build up blocking access to the damper or diffuser, I am also ordering the control just in case due to a reference I found in the tech sheet. Repairs will require authorization, office to reschedule return service when we have autho and parts arrive. ; ordrng 1 WPW10169528 (Diffuser) and 1 W10475010 (Assembly spacer) and 1 WPW10200659 (Control)"

Arrived on site to replace switch harness. Replaced harness test unit and unit test good job complete.

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling and showing signs of a restriction in the system, I removed and replaced the UV dye drier and vacuumed the system for approximately 20 mins. Pressures held at -30/0. I installed 5oz of R134a refrigerant and monitored pressures. Inspected the evaporator and it had a good frost pattern and unit is beginning to cool. Advised the customer of the repairs. No water leaks observed during service, job completed."

"Arrived on site for to install previous diagnosed part. Removed failed ice maker and installed new. Monitored ice maker cycle without advancing. Assembled unit and tested ice drawer and FC door operation. All tested good, no water leaks detected.

Arrived on site and inspected dishwasher not starting. Confirmed the complaint and checked the incoming voltage at the junction box and got 120 black to chassis. Removed and replaced the fuse and unit still had no power. The board and control panel are both defective and will need to be replaced ordering both. Office to schedule return services due to part availability. Needs more work ; ordrng 1 8564542 (CONTROL BOARD) and 1 8557763 (Control panel)

Arrived onsite for dryer making grinding. Upon arrival found unit blower and motor damaged. Replaced both and tested unit os now operating as designed. Job Completed.

"Arrived on site for VMAX. HYBRID TOP LOAD WASHER Whole unit breaker keeps tripping everytime they used product did check outlets and their fine. Placed in diagnostics and no error codes came on. Tested voltage at the wall, getting 120. Found outlet washer was plugged into was a GFCI. Customer confirmed when washer goes into spin it trips breaker. Recommended customer have an electrician install a new non GFCI single outlet into the wall. Checked actuator to ensure it was engaged into the cam and it was. No repairs needed.

"Arrived on site for customer complaint of unit leaking water out of dispenser area, quoted customer for new dispenser drawer

"Arrived on site and replaced failed belt diagnosed on previous visit, washer is now running properly. Ran a diagnostic cycle to confirm operation, job complete"

Arrived on site for F2E1 error code. Upon arrival found unit flashing the error code about every 10-15 seconds indicating a UI failure. I ran the unit for about 30 seconds to find it heating and operating as designed other than the Stuck key on the UI. Office to reschedule when availability of part is known.; ordrng 1 W11229663 (UI (Stainless))

Arrived on site to replace control board and sensor. Replaced both parts test unit and unit test good job complete. Unit heated to 350

"Arrived on site for a dishwasher that is leaking and would back fill. Upon arrival the customer stated the unit would randomly fill with water when not being run. Sometimes it is a small amount, and sometimes it is a large amount. They also said the unit was now making a loud squeak noise. They also found the unit intermittently leaking from the front when not running. I found the drain hose routed correctly. I put the unit into diagnostics mode and found stored error code F6E4 for inlet water - float switch open. I ran a diagnostics cycle and found the valve squealing during the fill. Otherwise, the unit ran through as designed. I adjusted the water at the wall and found no matter the pressure the valve squeaked (unless almost completely off). I checked voltage to the valve when it was idle and found 0VAC. This indicates a possible faulty valve that is weeping water into the tub. I turned the water off at the wall for a few minutes and dried up the tub around the valve. I then turned the water back on and shortly after, the water began weeping from the valve at the water inlet nut. I installed the new valve and then tested the unit in diagnostics mode. The valve no longer made the loud squeak and was no longer dripping from the inlet nut. The unit is now working as designed. No leaks observed at the end of service.

"Arrived on site for no cool in fresh food section. Found evaporator incased in ice,diagnosed defective defrost thermistor,defrosted evaporator replaced defrost thermistor,checked water flow through drain. Performed service update per service pointer W11092686G,secured thermistor to correct location on suction line using foil tape and a zip tie,secured evaporator with clamps and zip ties,secured cover with 4 screws adjusted drain pan,changed defrost setting to basic. ; ordrng 1 W11033168 (Fan motor)"

"Arrived on site for customer complaint of timer knob broken, and start switch broken, found backsplash where start switch fastens was broken. Ordering backsplash, also found timer and knobs broken, bringing back those.; ordrng 1 WE19M1678 (Backsplash)"

Arrived on site to test unit for no power. Test unit and found no power at outlet. Found tripped breaker. Turned breaker on test unit and unit test good job complete.

arrived on site and inspected washer and found cold water valve is not running. Removed water line and found cold water valve is blocked by debris, took pictures. Replaced it and recommended to apartment resident that this be brought up to apartment maintenance. Explained repair can only be done once, water from the source is the cause of the issue. Ran test 12 in the diagnostic cycle to confirm washer is now operating normally, job complete."

Arrived on site for washer still not filling properly. .ran diagnostics no error codes . Unit performed normally in wash and load cycle. No issues found with pressure hose . May have issues with pressure sensor . Ordering control . No water leaks detected at time of service. Call to set return . ; O-emld tckt

Arrived onsite for unit not making ice. Tenant said it?s never made ice since they have moved in. Looked at the ice maker. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete

Arrived onsite for unit not making ice. Looked at the ice maker and saw some ice cubes inside the bin. Tested the ice maker. Ice maker working but noticed no water came in when calling for water. Upon further inspection. Found that the water line from the wall was not turned on. Turned on water line from the wall. Re tested ice maker and ice maker filled with water. No leaks at this time. Job complete

"Arrived on site for washer not starting . Found latch not engaging and locking . Replaced latch . Ran calibration and diagnostics wash, all checked normal.no water leaks detected at time of service. Job complete"

Arrived on site to install previously diagnosed UI. Upon arrival I confirmed the no power complaint and replaced the UI. After replace and reassembly I tested the unit to find all buttons and drying functions operating as designed. Call complete.

"Arrived onsite for unit freezing on veggie section upon arrival found evap not defrosting and motor fan not running,main control motor fan and unit bi metal

"Arrived on site for oven not lighting or holding temp. Omhed out igniter and getting very high resistance . Replaced igniter and range is igniting and holding temp. No gas leaks detected at time of service. Job complete ."

Arrived on job for complaints of no ice and no water. Pulled unit out and found that hose was kinked. Fixed issue and tested unit.

"Arrived on job for complaints of water leaking and not heating/drying. Replaced valve

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit having the incorrect orifices, I was to remove and replace the cooktop burner orifices and the bake orifice. While in the process of replacing the orifices, I found that they were the correct orifices for NG. I checked the meter outside and could not find where it was stamped on the meter due to it being painted. I found where the home is getting LP gas and not NG. I replaced the orifices with LP correct orifices and corrected the regulator and retested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived onsite for washer grinding noise. Upon arrival found complaint wasnt grinding noise but was they could here unit agitate, ran unit through tests and showed customer unit is operating as designed. Job Completed."

Arrived onsite to replace UI console. Replaced UI console. Tested the unit. Unit tested good. No issues at this time. Job complete

arrived on site and found no ice production test 56 shows E5 test 57 passes. Freezer is frosted over fan motor can be heard striking ice. There is ice buildup on the exterior of the freezer evaporator cover, took one picture. Unit is not defrosting properly

"Arrived onsite for previously diagnosed parts. Found unit was not defrosted still completely frosted over. Unit will require at least 48 hour defrost, or defrost until all ice is off evap cover before rescheduling.

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that they placed the unit in Max cool and its been cooling since. I tested temps in the FC=5 degrees and RC=36 degrees. I attempted to place the unit in diagnostics and it failed every time. Also, the customer advised that they dont use the water dispenser or ice maker in the unit and want to take the filter out. I recommended that they place their filter bypass in the filter head and the customer advised that they dont have the bypass. I am ordering the UI control and bypass and office to schedule return service. No water leaks observed during service.; ordrng 1 WPW10677146 (UI control) and 2 W11395888 (Bypass)s"

"Arrived on site for oven not coming on, after the broil element had failed. The customer replaced the broil element and the unit would not come on. I found the outside breaker for the unit was tripped. I installed the broil element and the sensor back into place and powered the unit on at the breaker. I tested both bake and broil and both come one with no issues. Job complete.

"Arrived on site to install previously diagnosed and ordered parts. Per techlines recommendations, I removed and replaced the main control and defrost thermistor and tested the unit. Unit is beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours. No water connections to the unit.

"Arrived on site for a microwave getting an F6 error code.

Arrived on site to diagnose dishwasher with spray arm issue. Found the unit on showroom floor. Appears lower spray arm has a crack on the collar causing it not to stay seated. Ordering new spray arm. Office to reschedule when part arrives. ; ordrng 1 W11550888 (Lower Spray Arm)

Arrived onsite for refrigerator not cooling. Upon arrival unit is functioning properly. Temps are good and dispensing is working. Did see sign of momentary ice thawing. Ice sickle hanging from ice bucket and cubes fuse together. As with previous visits seems like unit has intermittent extended thawing period then unit corrects itself. Called tech line for assistance.

Arrived on site to install previously diagnosed parts. New freezer door came with a new ice maker. Ice maker I was sent with will not be needed. Removed freezer door and installed new freezer door. Tested water dispenser and ice maker function. All tested good. Fridge running as designed. I informed customer to dump any ice the fridge produces until this evening. No leaks detected. Job completed.

Arrived on site to install previously diagnosed actuator to resolve shifter issue. Installed new shifter and retested unit. Verified all is working as designed. Call complete.

Arrived on site for grinding noise. Found something under basket is rubbing . Couldnt remove top to talked basket out . Stopped and Ordering top dur to high chance of damaging washer more . No water leaks detected at time of service.call to set return ; ordrng 1 W11423769 (Top) and 1 W11423759 (Gearcase)

Arrived on site for microwave not making sound notification when finished cooking. Upon arrival found no errors in diagnostics. Upon testing sound at end of each cycle I found sound intermittent and sometimes works and others it wouldnt. Found no loose connections. Will need office to reschedule once availability of ACU is known.; ordrng 1 W10892389 (Acu)

"Arrived onsite for unit not sealing in the freezer and ice maker not working as water dispenser not dispensing with good pressure. Tested the water dispenser and noticed the water would come out at a trickle, removed filter and used bypass cap, water came out and a good pressure, customer needs to replace filter. Ice maker was not working. Tested the freezer door and the door wouldn?t stay closed to the cabinet. Ordered parts. Needs authorization before returning. ; ordrng 1 D7824706Q (ice maker) and 1 W10133491 (gasket-fip)"

Arrived on site to replace rear center igniter and left rear orifice holder and tubing and manifold. Replaced all parts test unit and unit test good job complete.

Arrived on job for complaints of refrigerator lights not working properly. Found the two strings of lights were out. Replaced refrigerator bottom module successfully. Ordered part and will need to come back to install. ; ordrng 2 W11462342 (MODULE )s

"Arrived on site to test unit for unit not going up or down. Found broken gear, replaced gear test unit and unit test good job complete."

"Arrived onsite for ice maker not making ice found one again motor wasnt pushing ice out as heater wasnt coming on call techline and spoke with SR 7731442338 Adrian, went through tests and found heater to be open, ordering unit main control board and ice maker to be replaced at the same time.; ordrng 1 WPW10675033 (Control board)"

"Arrived on site for dishwasher having no power. I gained access to the junction box and tested power at the junction. I found some of the wire nuts loose. I reseated the connections, and checked all moles connectors for the unit. I powered the unit back on and it came on as designed.

Arrived on site to diagnose dryer that is making a loud noise when running. Removed back panel and checked motor. Found sock stuck in blower wheel. Removed debris. Retested unit and verified noise is now gone. Unit working as designed. Call complete.

"Arrived onsite for dishwasher not powering on. Upon arrival checked incoming voltage. Recorded 124 vac. Removed door panel for inspection and found extensive electrical damage. Wiring harness burned near control board, board damage, thermostat open. Will need to order and replace main board, control panel, main wire harness and bimetal. Will need AUTHO. Schedule for 2 hrs. Office to reschedule.; ordrng 1 2HRS (2 HRS ) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10434526 (harns-wire) and 1 WPW10481126 (panel-cntl)"

"Arrived on site to install previously diagnosed parts. I installed the new console, OWI, vent, and sump/motor. I then ran a diagnostics cycle on the unit and it ran through as designed. No leaks were observed at the time of service.

Arrived on site for dryer not heating. Upon arrival I found 240v to unit. Also verified unit would turn on but not heat. After testing all heating hardware and power supplys I found the element had broken causing lack of heat. After replacing element I used the vent test kit and also found a clog preventing air from exiting dryer properly. Informed customer on best methods to have vent cleared out. Unit is functioning as designed call complete.

Arrived on site to install previously diagnosed parts. I installed the dispenser. The unit is now as designed.

"Arrived on site for customer complaint of unit not working, found f1e1 error code

"Arrived on site for Not Dispensing Ice or Water - Refrigerator. Tested dispenser with bypass. Found filter housing failed. Removed filter housing and installed new housing. Water dispensing as designed. With this, ice will begin producing and dispensing again. No leaks detected. Job completed."

Arrived on site for visibly damaged parts. Upon further inspection I found the door broken at the hinge. Due to this the door was slipping out and made the unit inoperable. I replaced the door and tested the unit. I found the the unit had no error codes and ran through the test cycle as designed. I tested the lock manually and found it working as designed. No leaks observed at the time of service. Call complete.

Arrived on site and inspected timer issues on customers dryer. Found the timer is turning off before the cycle completes. Removed and replaced the timer and unit now functioning properly. Job completed

Arrived onsite for dryer door not staying closed. Upon inspection found failed catch. Replaced catch and tested. Unit is functioning properly. Job complete

Arrived onsite to install previously diagnosed parts. I installed the RC fan harness and ice box fan. I found parts of the UI are dimmed and the shaft clip in question is apart of the gear wheel that has broken off. I will need to order the UI and wheel to complete the repair.. ; ordrng 1 W10625068 (Bracket right)

"Arrived on site to diagnose washer with a leak, upon arrival I put the unit into service diagnostics and found no fault codes, I put the unit through a diagnostics cycle and found that the unit is operating properly as designed. After running water and the drain pump on the unit I checked for any signs of leaks at all potential sources, no leaks observed at the inlet valves or the drain pump/drain hose, everything checks good, I found no sign of leak at the gear-case or tub either.

Arrived onsite to replace spring and links. Replaced parts. Tested door to the unit. Door tested good. No issues at this time. Job complete. Unit was not hooked up to test for any other issues. Job complete

"Arrived on site to inspect unit for not heating, upon inspection found the units magnetron not activating due to a bad mag sensor. Replaced both mag and mag sensor. All functions returned. Complete"

"Arrived on site to replace previously diagnosed dishwasher for the sump and motor assembly. I removed the sump and motor assembly and replaced it, I put the unit through a diagnostics cycle and found no fault codes and observed no leaks, the unit is operating properly as designed. Job complete."

"Arrived onsite for washer with door latch issues. Entered diagnostics and found stored error code for failed latch. Ran test and door would not latch, only click. Replaced latch and tested. Unit is functioning properly. Job complete"

"Arrived on site for still having cooling issues in fresh food . Freezer was normal, fresh food was warm . Steamed ice out of air channels . Found evap fan locked up . Replaced evap fan motor . Unit is getting good frost pattern . Cold air is now blowing into fresh food compartment."

"Arrived on site and found customer is experiencing display intermittent, Removed Control Panel and display and replaced it and ensure the microwave is running properly by heating a cup of water, job complete. control panel W11184551, and control board"

Arrived on site for damaged freezer door. Replaced damaged door checked door seal good.

"Arrived on site for an ice maker overfilling and spilling out of the ice chute. Upon arrival the customer stated the IM had been overfilling with ice and non stop running. They found it continued to over fill and spill roughly a cup of water onto the floor. They also found the bale arm had came out of the IM. The customer fixed this, and still had the same issue. I checked the temps and found the FC at 4?F, the RC at 40?F, and the IB at 18?F. Upon further inspection I found the IB gasket to the chute was off. I advised the customer this could cause a warm air leak and be melting ice. I gained access to the IM and jumped the harvest. I found the harvest catching itself and intermittently failing. I checked voltage to it and it had a constant 120VAC. I then jumped the fill and found it filling as designed. I removed the IM and found the chute full of ice and the valve weeping. Water had built up in the IM housing and started to corrode the harness. I found the IM, harness, and valve needing replacement.I installed their ice chute gasket back. I then installed all three parts and tested the IM and valve. The IM is working as designed and no leaks were observed at the end of service.

Ran temps in the freezer and got 3 degrees. Ran temps in fridge and got 33. Thermostat settings were set above the recommended temp, (set at asterisk) so I put them back to recommended setting. Dampener allowing cold air in as designed. No areas of frost found. Based on the customers description we feel strongly that there is not a defrost issue, but a thermostat issue.

"Arrived on site for customer complaint of unit leaking, found leak was due to fabric softener tray being dirty and clogged. I cleaned fabric softener dispenser, unit tested good.

"Arrived on site and inspected new range not heating. Confirmed the complaint and checked voltage at the back of the plugged in unit. Readings were L1/L2=0, L1/N =234 and L2/N was also 234. Unit outlet was miss wired and needs to be fixed by a licensed electrician. Job completed"

Arrived onsite for refrigerator still making humming noises. Upon arrival I found the RC=38 and the FC=-5 I could not hear abnormal noises at this time so I called techline to report and see if they can offer any advise. I also found the tiles to have deep grout joints. Techlines SR#7731439703 drew advised trying to add a foam buffer part # (2162499) I was able to adjust the units wheels to where the noise is gone for now. I turned the cooling settings to recommended. Job complete.

"Arrived on site to install previous diagnosed parts. Removed failed agitator and installed new. Added towels to unit and ran on normal wash cycle. All tested good , no water leaks detected during service."

Arrived on site to install previously diagnosed door to resolve broken harness. Installed door and verified all functions working as designed. Call complete.

"Arrived onsite to replace previously diagnosed parts. Replaced magnetron, capacitor and diode. Tested unit heating water and unit is functioning properly. Job complete"

"Arrived on site for ice build up around dispenser. Diagnosed ice blocked dispenser door from sealing,cleared ice build up tested dispenser,dispenser sealing correctly."

Arrived on site to install previous diagnosed parts. I installed a new igniter and gasket. I tested the unit and it is working as designed. Job complete.

"Arrived on site for a defective condenser fan motor. Installed updated fan kit,powered unit on fan powered on.

Arrived on site for front right burner only heating to high setting. Upon arrival I inspected the unit to find proper voltage reaching the unit as well as the infinite switch. I gained access to the burners and found a wire coming to the burner from the harness burnt and corroded. I cannot find any information on the harness at this time. Im ordering research for the harness as it is needed for a safe and reliable repair..; ordrng 1 CNote (Need research on right front burner harness)

Arrived on site to diagnose washer that is banging and making noise when spinning. Customer advised me that they were hearing the unit bang when it would spin. Ran unit and did not see any abnormal banging. Calibrated unit. Had customer load washer to test. Advised on proper loading and to make sure clothes are around the outside to properly balance. Ran unit and verified all is working as designed. No repair needed. Call complete.

"Arrived on site to diagnose dishwasher getting power but not starting, upon inspecting the unit I found there was a loose connection on the terminal block, I tightened the connection and tested the unit, I found no fault codes and the unit is operating properly as designed. Job complete."

Arrived on site for a dryer with the door not closing properly. I adjusted the dryer catch and now it is closing as designed. I informed the customer that heavier items or very large loads can cause the door to open on this unit mid cycle. The unit is working as designed. Call complete.

"Arrived on site to inspect unit for not pumping water normally. Upon inspection found the unit was filling but not pumping, replaced pump and motor, tested unit for leaks and found no leaks. Complete"

Arrived onsite to replace previously diagnosed parts. Replaced inlet and sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

"Arrived on site for customer complaint of unit making loud noise when dispensing ice, found ice container not in proper position, I adjusted ice container, tested good. Also had to raise the front feet of the unit so the left side door would stay open."

Arrived on site for no cool. Found unit hot in both compartments pierced low side pressure reading -20 found no leaks in in compressor compartment on tubing gained access to evaporator added bubble solution to weld joints and tubing found small traces of bubbles at heat exchanger

"Arrived onsite for unit making a noise during operation. Tested the unit and heard it vibrate a little louder than usual. Did notice the unit was resting on the vent tube, pulled the unit away a bit but the vibration was still there. Could not get unit down as it was in a tight closet and double stacked. Possibly the fan might have a crack in it causing the extra vibration noise. Ordered parts, office to reschedule.; ordrng 1 693995 (hex head screw) and 1 W10211911 (housing) and 1 W10396034 (motor-drve) and 1 W11327190 (wheel)"

Arrived onsite for unit making a small whistling noise when in operation. Tested the unit and heard small whistling noise when in operation.looked at the back of it while running and found that the vent tube from the wall side had some small areas of air escaping causing the whistling noise. Called tech line. Let them know of findings. Let builder know that there no issues with the unit and let them know of the findings. No issues at this time. Job complete

"Arrived on site and inspected dryer and found it is not heating. Inspected incoming power and found 120 V on one leg but only 16 V on the other, took pictures. An electrician will be needed to correct the issue, job complete"

Arrived on site and inspected leaking from front load washer. Inspected the bellow and accessed the pump and both checked good. I did notice the water source on the top left of the below wasnt pushed in completely possibly causing the leaking. I ran a quick wash cycle in front of the customers grandson and unit did not leak. Job complete

"Arrived on site for a dryer that?s intermittently turning itself off before clothes are dry. Inspected and work area. Place the unit in service diagnostics and found an F2 E1 (UI stuck key) error code. Ran the unit through a diagnostic cycle and found the moisture sensor working properly. I ran a load in the unit and found the unit not having any problems. The customer advised that the unit has only done this twice since they bought it and just wanted to make sure that it was good since they were having worked on the washer. Advise the customer that at this point, I could not see anything wrong with the dryer.

Arrived on site for dryer not operating properly. Found unit heating but making very loud noise .found blower wheel hitting on back of blower housing . Readjusted housing and exhaust pipe . Unit is functioning properly . No error codes on washer . No water leaks detected or lint build up in unit at time of service. Job complete

Arrived onsite to install previously diagnosed parts. I installed the latch harness.

"Arrived on site and replaced actuator diagnosed by previous technician, after replacement ran a calibration cycle and washer is operating normally, job complete"

Arrived on site for upper led modules going on and off sporadically. Removed upper modules and installed new modules. All lights except ice maker led came on. Removed hv board and installed new hv board. Lights came on full strength but still did not illuminate rear ice maker led. Called WHIRLPOOL tech line and they explained the ice bin leds are on the same circuit and it has to be the individual led module on the ice bin that will need replace. Removed ice maker rear led and installed new rear ice maker led. All lights coming on full strength. Fridge running as designed. SR 7731438447 spoke to Brian

Arrived on site for refrigerator not dispensing ice or water. Upon arrival verified proper power supply to unit over all. Found when dispenser was activated the ice flap door would open but auger and valve were not activated. Upon further inspection I found a small dent in left rc door not allowing proper push pull activation of door switch. I added in a door spacer and reassembled and tested unit. Found dispenser is now fully functioning as designed with no leaks during repairs call complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced gearcase transmission, belt, and cam and test of the unit. The unit began to work as designed with no issues. Call complete."

"Arrived on site for refrigerator that?s frosting up in the fresh food section. Inspected unit and work area. Confirmed customers complaint and steamed off ice buildup. Checked the thermistor and the thermistor red 7.24 k ohms. I called tech line and spoke to Chris SR# 7731053276. He advised based on all prior repairs, to defrost the rest of the unit and run test 4 to see if the three way valve was allowing refrigerant to the fresh food evaporator when the unit was trying to cool the freezer. He advised to call back to report findings once done. Went ahead and defrosted the fresh food section and ran the compressor test. Found unit working as designed and not allowing refrigerant in the fresh food section on the unit went to cool the freezer. I called back to tech line and spoke to Bryan (same SR#).

Arrived on site for a washing machine that?s going off balance. Inspected unit and work area. Ran the unit through an auto test and found the unit having a hard time switching between cycles. Replaced actuator and tested the unit again. Found when the unit went into a spin the basket was skipping. Removed the agitator and found the hub completely stripped. Replaced the hub and tested the unit. The unit is now working as designed. Call complete.