Service History 99

We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Waco, TX 76710
Jonathan M
Job Details: 10/06/2021
"Arrived on site for a washing machine that won?t start. Inspected unit and work area. The customer advised that sometimes the unit was going to sensing and then stop but other times they?ll press the start button and it just beeps at them. Ran the unit to diagnostics and found an F2 E1 (UI stuck key), F5 E1 (lid switch fault), and F0 E5 (off balance load) error codes. Tested the lid lock assembly and found the bed luck assembly working most of the time but having an issue locking at one point. Had a customer run a set of laundry and found the user interface not excepting certain selections specifically starting the cycle. Ordering UI console and lid lock assembly for return visit.; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Killeen, TX 76549
Al
Job Details: 10/06/2021
Arrived on site to install previously ordered control board. Unit had been uninstalled so the control was simple to access. R&R it and unit tested properly. Job complete
We serviced a
WHIRLPOOL DRYER
Model LER3624PQ0
Near Copperas Cove, TX 76522
Al
Job Details: 10/06/2021
"Arrived on site and inspected dryer not starting. Confirmed the complaint and found the pts, thermal fuse and door switch were all defective. R&R all and unit tested as designed. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Killeen, TX 76542
Tyler
Job Details: 10/06/2021
Arrived on site for dishwasher leaking water. Upon arrival I confirmed complaint but found no errors in diagnostics. Upon further inspection I found leak coming from heater mounts. Heater was completely missing metal rings that hold down tub seals. Replaced heater reassembled and tested unit found unit had no leaks during tests. Call complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Killeen, TX 76549
Al
Job Details: 10/06/2021
"Arrived on site and inspected with no power confirmed the complaint access the fuse had no continuity, which was causing the malfunction. Removed and replaced, reassembled and unit now works as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near McGregor, TX 76657
Jonathan M
Job Details: 10/06/2021
"Arrived on site for a dryer that will not heat. Inspected unit and work area. Confirm with the customer complaints. Checked voltage at the terminal block and found 120 V from L1 to neutral, 7 V from L2 to neutral, and 107 V from L1 to L2. Checked voltage at the wall and confirmed the same voltage. Advise the customer that their issues with an electrical supply issue. Customer will need an electrician to fix the electrical supply. Call complete."
We serviced a
GE OVEN
Model JTP30SM1SS
Near Belton, TX 76513
Tyler
Job Details: 10/06/2021
Arrived on site for wall oven shutting down during use. Upon arrival found no error codes stored in diagnostics. After further inspection I found power cord secured properly and found no voltage drops during tests between L1&2 to neutral. Would find between first 3-5 minutes after oven is turned on that the main control wouldnt reboot but instead just turn off baking/broil and show the clock display in standby mode. I found main control failing.; ordrng 1 WB49T10037 (Main control plus ui kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Temple, TX 76502
Tali W
Job Details: 10/06/2021
On site for fridge making loud noise. FC temp 2 degrees. Found evidence of ice build up around FC evap causing noise from fan blades hitting ice. Evaporator had even frost pattern. Thermistor 3.7 around 60-65 degrees and 1.5VDC from main control. Bimetal was closed. Heating element 30ohms and did turn on in diagnostics. Fan is operating. Ordering UI control. Office to reschedule when part availability is known. ; ordrng 1 W11387386 (UI) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Crawford, TX 76638
Jonathan M
Job Details: 10/06/2021
Arrived on site for refrigerator that?s not cooling the refrigerator section. Inspected unit and work area. Confirmed customers complaint and found a defrost issue in the refrigerator section. Disassembled unit and replace the evaporator cover. Steamed off excess frost and reassembled the unit. Tested the unit and diagnostics checking the refrigerator compartment thermistors and evaporator fan. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Salado, TX 76571
Tyler
Job Details: 10/06/2021
"Arrived on site for washer not filling or cycling. Upon arrival I entered diagnostics and found the following errors: F8e1, f2e1, f3e2, f0e3. Upon further inspection I found during diagnostics that inlet valves werent opening when 120v was applied. Found inlet valve had failed.Installed valve reassembled and tested unit. Found no leaks and washer functioning as designed. Call complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Killeen, TX 76549
Al
Job Details: 10/06/2021
"Arrived on site and inspected microwave humming and not heating. Confirmed the complaint and suspected the issue to be the magnetron, capacitor and diode.
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Waco, TX 76710
Jonathan M
Job Details: 10/06/2021
"Arrived on site for a refrigerator that?s not cooling. Inspected unit and work area. The customer advised that they had a parts and labor concession given by whirlpool. Checked entitlement and found the parts authorization (KZ55S00DPL1). Found unit running but no cool. Hooked up my gauges to the unit and found the unit at 50 psi on the high side and -20 on the low side. When the unit was disconnected and idle, found the unit sitting at zero psi on both sections. Charged the unit with a little bit of refrigerant and found a leak at the lower side port. Replaced the dye dryer and coupler and ran the unit under a vacuum. The unit held pressures for 15 minutes. Charged the unit and found the unit running at 175 psi on the high side and five psi on the low side while cooling the refrigerator. The unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Waco, TX 76708
Jonathan M
Job Details: 10/06/2021
Arrived on site for dishwasher that is leaking. Inspected unit and work area. The customer advised the unit seems to be leaking from the door and that it pulses. Inspected unit and confirmed the customers complaint. Chet the lower spray arm and there appeared to be a crack in the spray arm. Replaced the lower spray arm. Tested the unit and the unit still had a leak. I checked the inner part of the door and found that the leak was coming from the dispenser. Replace the dispenser and tested the unit. The unit began to work as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Blanco, TX 78606
Robert
Job Details: 10/06/2021
Arrived on call for complaint of handle loose.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Lago Vista, TX 78645
Justin
Job Details: 10/06/2021
Arrived on site to install previously diagnosed parts. I installed the new ice maker and valve. I then tested the water dispenser in the refrigerator compartment. It now has normal water flow. I jumped the ice maker and found it now running as designed as well. No leaks observed at the time of service.
We serviced a
GE REFRIGERATOR
Model PSHF6PGZBEBB
Near Salado, TX 76571
Tyler
Job Details: 10/06/2021
"Arrived on site for refrigerator dispenser out dirt flavored water. Upon arrival confirmed complaint. After inspection of ice in bucket, both customer and I found ice had no dirt or contaminated taste. I found that water dispensed from the valve directly had no dirt/contaminated taste. But from res. Tank and beyond unit still had taste contamination from previous diagnostics. Will need office to reschedule once availability of parts is known.; ordrng 1 WR17X11440 (Res. Tank) and 1 WR17X2891 (Tube)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HS00
Near Marble Falls, TX 78654
Cliff
Job Details: 10/06/2021
Arrived on site to diagnose an oven that is producing heat outside the unit. Found no failures to unit at this time and advised customer on airflow to cool doors and protect electronics. No further repairs needed and all is working properly.
We serviced a
AMANA RANGE
Model AGR4433XDB2
Near Georgetown, TX 78628
Lou
Job Details: 10/06/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the bake ignitor failure, I removed and replaced the ignitor and tested. Unit is operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/06/2021
"Arrived on site to replace compressor, evaporator, filter drier, and coupler, after replacing parts, putting unit into vacuum, and recharging unit with 5oz of r134a refrigerant, unit tested good."
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS3
Near Austin, TX 78739
Leonardo
Job Details: 10/06/2021
"Arrived on site to test unit for noises coming from the hood, tested unit found that the installers attached duct with long screws and they were hitting to blower blades, removed screw noticed blower blades was damaged, replaced blower, advised customer to get installers to put shorter screws, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, TX 78641
Tommy
Job Details: 10/06/2021
Arrived onsite for dishwasher not drying. Upon arrival found unit did not have rinse aid. Tested unit and found it operating as designed. Spoke with customer on importance of rinse aid. Job Completed.
We serviced a
MAYTAG DRYER
Model MED8200FC1
Near Austin, TX 78738
Brandon
Job Details: 10/06/2021
"Arrived on site for customer complaint of humming noise and not turning, found failed motor. ; ordrng 1 W11086656 (Motor) and 1 WPW10211915 (Blower)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Jarrell, TX 76537
Jonathan S
Job Details: 10/06/2021
"Arrived on site for washer having LF error code. Inspected unit and work area. Performed diagnostics mode and found no water getting to unit. Found home water valve in off position. Turned water on and found hot water leaking at inlet valve, found hose loose to note valve. Tightened hose and monitored test cycle. Found unit overfilling. Checked for blockage at analog pressure hose at control and tub port. Found hot water on inlet valve assembly failed and control not reading water level.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Blanco, TX 78606
Robert
Job Details: 10/06/2021
Arrived on call for complaint of no heat. Found the wire harness damaged will need harness to complete. ; ordrng 1 W10640709 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS02
Near Austin, TX 78738
Luis
Job Details: 10/06/2021
"Arrived on site. Installed updated control kit,replaced ice dispenser motor and chute door,installed new optics. Powered unit on tested ice dispenser motor passed,tested water dispenser passed and icemaker ran through a cycle and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Leander, TX 78641
Tommy
Job Details: 10/06/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced heater and owi and proceeded to test. Found unit now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Brandon
Job Details: 10/06/2021
"Arrived on site for customer complaint of top rack falling down, found the right side stop on upper rack was not in the lock position, I positioned the stop back to correct position, unit tested good."
We serviced a
AMANA OVEN
Model AGR5330BAB3
Near San Marcos, TX 78666
Noah D
Job Details: 10/06/2021
"Arrived on site to inspect unit for not allowing the door to be hung on hinges, upon inspection found the hinge part was missing causing issue, replaced hinge socket and tested. All functions returned. Complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIS18PNZB1
Near Austin, TX 78734
Brandon
Job Details: 10/06/2021
"Arrived on site to replace hose, after replacing hose, unit tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB6
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/06/2021
"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Per diagnostics mode and found wash motor not activating. Mead voltage to sump and found failed sump assembly. Removed failed sump and installed new. Tested operation and observed for possible water leaks. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ06
Near Austin, TX 78747
Leonardo
Job Details: 10/06/2021
Arrived on site for unit making loud noise when running. Test unit and found capacitor connection not secured correctly. Secured capacitor and diode test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Waco, TX 76708
Jonathan M
Job Details: 10/06/2021
"Arrived on site for a range that won?t heat. Inspected unit and work area. The customer advised that before they moved in, they had issues with this unit coming up to temp. Tested both bake and broil elements and found both elements heating. Tested the unit on a 350?F fake cycle and found the unit came up to temperature. The customer advised that the unit had previously not even come up to 200? before staying put. Tested the unit again after leaving the door open for a few minutes and ran the unit up to 425?F. The unit ran as designed. I did advise the customer that it is possible that they may have had an electrical supply issue.
We serviced a
LG DRYER
Model DLEX5680W
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/06/2021
Arrived on site for dryer have error code D90. Customer stated that husband had recently cleaned dryer vent. Inspected unit and work area. Performed air flow test with vent on and found restricted air flow (red light). Removed vent and perforPaid service fee on credit card.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Dripping Springs, TX 78620
Robert
Job Details: 10/06/2021
Arrived on call for complaint of door to filter not moving. Door stuck had to make adjustment to allow it to open properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/06/2021
Arrived on site for refrigerator having high temperature in FC and not making ice. Inspected unit and work area. Measured temperature in FC at 15?. Found RC drain pan cracked and RC evaporator leaking refrigerant and 1 W11457241 (DRAIN PAN ) and 1 W11492867 (EVAPORATOR )
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near San Marcos, TX 78666
Andrew
Job Details: 10/06/2021
"Arrived on site to test unit for RC unit door gasket falling off. Found gasket partially falling off. Installed new gasket, tested unit, unit tested good. No leaks detected, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Georgetown, TX 78628
Lou
Job Details: 10/06/2021
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. I removed the toeplate and found water leaking from the diverter housing. I advanced through testing and the dispenser, drain pump and element all are operating as designed. I removed and replaced the sump/motor assembly and retested and unit is operating as designed with no leaks. No water leaks observed at the end of service, job completed."
We serviced a
GE MICROWAVE
Model JKP85WD1WW
Near Round Rock, TX 78681
Wesley
Job Details: 10/06/2021
"Arrived onsite and found burning diode smell and no heat. to replace mag, cap and diode.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Austin, TX 78745
Kevin
Job Details: 10/06/2021
Arrived on site and inspected refrigerator and found a pile of ice cubes on the bottom of the freezer. Took one picture. Cleaned up ice cube pile and set freezer to fixed defrost. Job complete
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Austin, TX 78750
David Z
Job Details: 10/06/2021
Arrived on site and installed new inlet valve to resolve broken and leaking valve. Replaced valve and tested unit. Verified unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Dripping Springs, TX 78620
Robert
Job Details: 10/06/2021
Arrived on call for complaint of not complete load or not starting. Ran diagnostics and got code for lid latch. After installation test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Austin, TX 78717
David Z
Job Details: 10/06/2021
Arrived on site to install previously diagnosed parts to resolve defrost issue in RC. Removed evap cover and secured evap to rear of liner. Sealed rear cover with silicon. Replaced evap cover and added extra screws to bunny ears. Reassembled unit and verified all is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78746
Luis
Job Details: 10/06/2021
"Arrived on site for loud noise. Ran diagnostics no odd noise from evaporator fan motor or condenser fan,ran compressor tilted cabinet loud vibration noise,adjusted condenser coil behind front kickplate noise no longer present"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78746
Kevin
Job Details: 10/06/2021
"Arrived on site and inspected dishwasher and found it is leaking from left heater grommet. Per Service pointer W11540964, replaced heating element. Ran cycle again and leaking has stopped, job complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Jacob
Job Details: 10/06/2021
"Arrived onsite for unit making clicking noise during agitation. Looked at the unit and put the unit in rinse and spin. When unit started to agitate, you can hear clicking but not water being moved around. Went ahead and replaced cam, actuator and capacitor. Tested the unit and unit tested good. No leaks at this time. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near San Marcos, TX 78666
Andrew
Job Details: 10/06/2021
"Arrived on site to test unit for not spinning or washing properly. Found failed actuator. Installed new shift actuator. Tested unit, unit tested good. No leaks detected, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Kyle, TX 78640
Noah D
Job Details: 10/06/2021
"Arrived on site to inspect unit for ice buildup around door, upon inspection found the icemaker shooting water out of the tray causing buildup, found crack in tray causing issues. Replaced icemaker and tested. No problems found. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cedar Park, TX 78613
Justin
Job Details: 10/06/2021
Arrived on site to install previously diagnosed parts. I installed the track wheels and now the unit is working as designed. I checked the drain tubes and drain and found no ball bearings. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Kyle, TX 78640
Jacob
Job Details: 10/06/2021
Arrived onsite to replace the terminal block. Replaced terms block. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78729
David Z
Job Details: 10/06/2021
"Arrived on site to follow up on dishwasher not draining and erroring out. On arrival ran unit and could hear drain pump trying to pump. Checked disposal and found disposal knockout is still in. Broke out knockout and verified unit does drain now. Unit working as designed, just could not drain due to knockout. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Round Rock, TX 78665
David S
Job Details: 10/06/2021
"Arrived on site for refrigerator not cooling in freezer and fresh food section. And to install previous diagnose parts. Gained access to the back of unit and access to the freezer evaporator to watch for frost pattern after repairs. Installed new compressor, dye drier, and access valve after evacuating system. Charged system with 150pis of nitrogen to test for leak at any point in the system and found none. Vacuumed system out for 15-20 minutes. System held a good vacuum. Then charged system with measured refrigerant charge. And monitored evaporator and found a good frost pattern forming and refrigerator beginning to cool. Operating pressures 1 low and 135 high side. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Buda, TX 78610
Kevin
Job Details: 10/06/2021
"Arrived on site and inspected refrigerator and found evaporator drain hose is clogged, cleared it and remove ice blocking drain.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Cedar Park, TX 78613
Justin
Job Details: 10/06/2021
"Arrived on site to install previously diagnosed parts. I installed the harness, control, and housing. I then tested the light and found it working as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Smithville, TX 78957
Matthew
Job Details: 10/06/2021
"Arrived onsite for dryer not turning on. Upon inspection found fuse had OL again. Customer now had ventilation cleaned. Replaced fuse. Inspected unit further and found without pressing start the heating element will automatically kick on. Unit having issues with centrifugal switch on motor or timer switches fused.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Kyle, TX 78640
Noah D
Job Details: 10/06/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the compressor running at .8 amps, indicating leak in sealed system
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Scott
Job Details: 10/06/2021
"Arrived on site ,replaced UI console. Ran diagnostics and preheat . No error codes , unit headed and responded to touch commands . Did instruct on having WiFi . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Austin, TX 78726
David Z
Job Details: 10/06/2021
"Arrived on site to diagnose refrigerator with several lights out. Found FC module has failed, causing other lights to dim. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Niederwald, TX 78640
Leonardo
Job Details: 10/06/2021
"Arrived on site to replace capacitor,magnetron and diode, replaced parts tested unit, heated water to 1 minute, unit working as designed, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Round Rock, TX 78665
Jimmy J.
Job Details: 10/06/2021
Arrived on site for NOISE -- UNBALANCED/VIBRATE/SHAKE NOISE-UNBALANCED/VIBRATE/SHAKE. Placed in diagnostics and no error codes came on. Checked basket by pressing down on wash plate and basket is bouncing and sitting crooked. Found one of the suspension rods was bent. Took picture of bent rod for quick pics. Removed all four suspension rods and installed new suspension rods. Tested basket again and basket no longer bounces. Ran high speed spin and washer is running as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/06/2021
"Arrived on site for NOT COOLING PROPERLY-VENTS DOWN AT BOTTOM OF FRIDGE IS FROZEN/HUGE BLOCK OF ICE FROZEN UP >>. Took temps. Freezer cooling as designed. Fridge cooling at 47. Took reading at thermistor from main control and it is out of range. Tested voltage from UI to thermistor and it was not sending proper voltage. Based on these two failed components we recommend replacing the fan scroll along with the UI and thermistor to ensure the issue is properly repaired. Removed UI, Thermistor, and Fan scroll and installed new UI, Thermistor, and Fan scroll. Made sure to wrap new thermistor with foil tape then secure it with a zip tie. Powered on fridge and all new components are working as designed. New fan scroll has a nice sealed placement to prevent air from coming in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY07
Near Leander, TX 78641
Tommy
Job Details: 10/06/2021
Arrived onsite for rc not freezing upon arrival tested unit found voltage was good found unit however completely frozen on upper right hand side remove evap cover found evap motor had voltage but would not turn also found damper would not open and close.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78723
Jacob
Job Details: 10/06/2021
Arrived onsite to replace part ordered by previous tech. Replaced evap harness. Unit stayed on and is running as designed. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Austin, TX 78703
Luis
Job Details: 10/06/2021
"Arrived on site for damaged door,replaced damaged freezer door checked door seal good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Austin, TX 78728
David Z
Job Details: 10/06/2021
"Arrived on site to diagnose refrigerator that lost cooling in both compartments. On arrival I found the unit was unplugged with doors open. Spoke with customer who said temps got high fairly quickly. No ice was found on evaporator, and compressor was said to be hot to the touch. Plugged unit in and verified compressor is kicking on, so power is good. Ordering sealed system parts to resolve, covered under 5 year SS warranty. Customer was advised that the unit needs to stay running so that we can confirm sealed system is needed on return visit. ; ordrng 1 W11256565 (Evaporator) and 1 W10485433 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW0
Near Austin, TX 78758
David Z
Job Details: 10/06/2021
"Arrived on site to diagnose washer throwing SD error. Found S71 saved in diagnostic. Ran cycle and found no friction in drive system. Basket spins freely and lifts up and down on the shaft with no issues. Unit got stuck in a drain loop and just kept agitating while empty and running drain. Could not bypass this, unit has a failed pressure sensor on the control, or bad logic. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78749
Kevin
Job Details: 10/06/2021
"Arrived on site and inspected dishwasher and found wash motor is not running. after replacement confirmed dishwasher is operating normally by running a diagnostic cycle. No water leaks from connections at time of service, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/06/2021
"Arrived onsite for refrigerator brackets non compatible. Upon arrival inspected brackets, casters and hardware. Found additional hardware needed removal before mounting brackets. Secured brackets and prepared for castors. Secured castors and unit is functioning properly properly. Advised customer to give minimum 48 hrs before plugging unit in. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Austin, TX 78703
Jacob
Job Details: 10/06/2021
Arrived onsite for the belt to the unit busted. Looked at the. Unit and unit was taken apart. Replaced the belt. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near Georgetown, TX 78626
David S
Job Details: 10/06/2021
Arrived on site for dryer not drying cloths properly. Inspected unit and work area. Perform a air flow test and the unit passed. Gained access to heating element and the thermistors turn unit in and found that the heating element comes on and heating. replaced the thermal cut off and out thermostat. Unit working as designed at this time. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS92EC0AB
Near Austin, TX 78717
Wesley
Job Details: 10/06/2021
"Arrived onsite and found unit operating with failed TOD, Advised customer on repair. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Marble Falls, TX 78654
Cliff
Job Details: 10/06/2021
Arrived on site to diagnose an oven that is not heating properly. Found failed bake element and it will need to be replaced to complete repairs. ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, TX 78751
Luis
Job Details: 10/06/2021
"Arrived on site for for loud noise. Found loud vibration noise from condenser coil,adjusted front section of condenser to prevent vibration noise,after adjustment noise no longer present with compressor running."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bastrop, TX 78602
Matthew
Job Details: 10/06/2021
Arrived onsite for refrigerator not cooling in both sections. Upon arrival unit was unplugged. Plugged unit in and monitored. Noticed compressor did not kick on and could heat a click sound from compressor compartment. Took amp draw and found 8 amps at startup then would click off. Inspected compressor and was not running. Found burned relay. Replaced relay and tested. Starting at 1.3 amps and settling at .75 amps. Unit began to cool and was not shutting off. If symptoms persist will need compressor replacement and sealed system technician scheduled for 2 hrs. Called customer late evening and stated bottle of water left in freezer was freezing. Told customer to allow 24 hrs for temperature to stabilize. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/06/2021
"Arrived on site to repair unit for defrost issues, found heater tested good, found failed bi metal and control, I replaced control and harness with bi metal, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Georgetown, TX 78628
Lou
Job Details: 10/06/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer devised that the unit is cooling and making ice again. I tested temps in the FC=8 degrees and RC=40 degrees. When I went to check the temp settings, I found the UI missing digits on the display. The customer pointed out that there is ice build up at the back of the ice maker housing along the back wall and the ice bin button is broken and the bin is stuck. I attempted to remove the ice bin, but due to there being ice formed at the bottom the bin and inside where the button was, I cant get it loose. I inspected the RC evaporator and found the drip pan badly warped and ice built up on the evaporator. Also found water in the bottom the RC section. I am ordering the UI, RC evap motor/harness, ice bin and sealant and CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pflugerville, TX 78660
Scott
Job Details: 10/06/2021
"Arrived on site for for control UI not responding . Found only button working was safety lock out . Replaced console UI . Unit is now responding. Ran diagnostics, no error codes . Unit passed wash test. Ran quick cycle all checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Round Rock, TX 78681
Wesley
Job Details: 10/06/2021
Arrived onsite and used tubing and connectors to repair water leak from crack in original tubing.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Austin, TX 78731
Kevin
Job Details: 10/06/2021
"Arrived on site and inspected washer and Found saved error codes F8E1, F0E3, ran all functions in manual diagnostic, water pressure is good and everything passed. Ran test 51 and it passed and ran test 52 and it passed. Could not find a reason for a customers experience water pressure is good at this time. No recommended repair, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM01
Near Austin, TX 78750
Luis
Job Details: 10/06/2021
"Arrived on site. Removed evaporator cover found no frost pattern on evaporator diagnosed a leak in the system. Replaced the evaporator,compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good,checked frost pattern good,checked both compartments no traces of dye unit cooling down correctly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, TX 78717
David Z
Job Details: 10/06/2021
"Arrived on site to diagnose refrigerator not dispensing water. On arrival customer told me the unit has not been able to dispense water since arrival. Filter is currently removed. I tried to put in my bypass cap and found the pressure is too high to even install cap. Shut off water supply and reduced pressure. Installed cap and ran dispenser. Found water coming out, however pressure is too high and valve cant fully close. Ordering pressure reducing kit to resolve. ; ordrng 1 8212547RP (Inlet line) and 1 W10786952 (Pressure Reducer)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, TX 78744
Jacob
Job Details: 10/06/2021
Arrived onsite for unit not turning. Looked at the unit and saw that the belt was frayed and the coupler that holds the belt on the motor had broken off. Replaced motor and repair kit. Tested the unit. No issues at this time. Job complete
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78754
Scott
Job Details: 10/06/2021
Arrived on site . Replaced drain pump and actuator. Ran calibration and diagnostics wash. All checked normal with unit . No water leaks detected at time of service. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Austin, TX 78724
Jacob
Job Details: 10/06/2021
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Leander, TX 78641
Tommy
Job Details: 10/06/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and console. Tested unit and found it now operating as designed. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Tommy
Job Details: 10/06/2021
Arrived onsite for refrigerator freezing on rc and thawing fc. Upon arrival found unit to be operating as designed spoke with customer on loading habits and design. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78754
Scott
Job Details: 10/06/2021
"Arrived on site for poor water flow , found filter head not dispensing correctly . Replaced head and filter, unit is now dispensingcorrectly . No water leaks detected at time of service. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Buda, TX 78610
Kevin
Job Details: 10/06/2021
Arrived on site and inspected washer and found stagnant water in tub. Drain pump is making noise but not removing water. Used vacuum to remove water and inspected drain pump but theres no obstruction. A new one will be needed to correct issue ; ordrng 2 W10876600 (Drain pump)s
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78731
Wesley
Job Details: 10/06/2021
Arrived onsite for water level concerns and found unit operating as designed. Advised customer on design and use and care principles.
We serviced a
KENMORE DRYER
Model 110.6800201
Near Georgetown, TX 78626
David S
Job Details: 10/06/2021
"Arrived onsite for dryer tumbling bout not heating. Inspected unit and work area. Gained access to the bottom front inside of unit. Tested thermal fuse, thermistor and heating element. Found fuse and thermistor all good. Heating element was found to have a brake in in it. Installed new heating element and clean lent from cabinet. Tested unit found it heat at this time. Unit operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Cedar Creek, TX 78612
Matthew
Job Details: 10/06/2021
"Arrived onsite for range issues. Customer has video of control issues. Control has intermittent electronic issues. Removed rear panel for inspection. Checked wire harness and connections, all looked good. Replaced control and tested. Tested at 350 degrees and is functioning. Tested all cooktop burners and unit is functioning properly."
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Belton, TX 76513
Tyler
Job Details: 10/06/2021
Arrived on site for cooktop with crooked front right burner knob. Upon arrival confirmed complaint. I found infinite switch knob stem defective and bent. . ; ordrng 3 W11259362 (Front right inf. Switch)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Marble Falls, TX 78654
Cliff
Job Details: 10/06/2021
Arrived on site to diagnose a refrigerator with door not closing properly. Found unit not leveled at time of installation and leveled unit properly. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Leander, TX 78645
Justin
Job Details: 10/06/2021
"Arrived on site for a refrigerator that was not dispensing water well. Upon arrival the customer showed me how the water was trickling out of the dispenser, and informed me they were also getting low ice production. I found the ice being produced was thin, most likely due to lack of water. I also found that the water flow went back to normal with the filter out. The customer stated they just recently changed the filter. Due to this I replaced the filter head housing. The unit still had low water pressure after. This indicates a faulty valve. Returning with the dual valve already on order to install. Office to reschedule.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near New Braunfels, TX 78132
Andrew
Job Details: 10/06/2021
"Arrived on site to test unit for not heating. Found blower control was not sending voltage to blower, oven sensor was open. Replaced control and oven sensor. Now found blower not engaging. Replaced blower, tested unit, unit now working as designed. Job complete."
We serviced a
LG DRYER
Model DLE1101W
Near Georgetown, TX 78633
Lou
Job Details: 10/06/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I found the customer had solar panels installed since last repair. I tested voltage at the outlet and git 60V. Tested each terminal and got 120V on one and 40V on the other. I advised the customer that there is not enough voltage at the outlet to power the dryer heating element, but there is enough to power the unit. I inspected the breaker box and found the new box not labeled. The old box still had the dryer breaker in it and it was on. I recommended that the customer contact the company that installed the panels and have them take a look at the dryer wiring. No lint observed during service and unit left unplugged for safety. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Georgetown, TX 78628
Lou
Job Details: 10/06/2021
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I inspected the drain filter and found it dirty. Cleaned the filter and placed it back in its space and placed the unit in diagnostics showing no error codes. Continued with testing and when the motor came on, it began to make a loud moaning noise as if it were struggling to pump the water through the sump. I removed and replaced the sump/motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS03
Near Pflugerville, TX 78660
David S
Job Details: 10/06/2021
Arrived on site to install previous diagnose parts. Replaced the drip pan and thermistor as per service pointer. Found rc evap fan incased in ice and found 14vdc at &an but it wouldnt come on. Replaced fan and tested it and if worked. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Austin, TX 78745
Leonardo
Job Details: 10/06/2021
"Arrived on site to test for not working, tested unit found drain hose kinked on back of unit, also F7E2 error code, after water fill the sump and motor did not engage, need sump and drain hose to fix issue, office to reschedule ; ordrng 1 W11460946 (Sump and motor) and 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Spicewood, TX 78669
Brandon
Job Details: 10/06/2021
"Arrived on site for customer complaint of not enough ice and low water flow, I removed filter and inserted bypass plug, water flow tested good, instructed customer to get a new filter."
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Austin, TX 78744
Kevin
Job Details: 10/06/2021
"Arrived on site and replaced lid lock kit diagnosed on previous visit and after replacement started a drain and spin cycle to confirm operation and lid lock is working properly, job complete"