Near Seguin, TX 78155
Connor M.
Job Details: 06/26/2018
WOD51ES4ES00 whirlpool oven Arrived on site to replace failed tod. Replaced and tested. Upper oven still not baking. Confirmed control not sending voltage to elements. Part is expart. Office to schedule directly.
Near Austin, TX 78717
Thomas L.
Job Details: 06/26/2018
Removed and replaced in efficient compressor. New compressor started frosting the evaporator properly. Water connections were dry. Customer asked me to leave the unit pull forward so he could clean and wash behind it. All water connections are dry.
Near Austin, TX 78731
Cliff
Job Details: 06/26/2018
Whirlpool washer WTW4816FW2. Arrived on site to diagnose a washer that is leaking. Found hot water solenoid leaking internally. Replaced watervalve and tested unit. Found all is working properly at this time.
Near Austin, TX 78737
Robert
Job Details: 06/26/2018
WTW5000DW1 Arrived on job for complaints of water in tube and drain issue. Found valve on hot side failed to close completely and is dripping into tub. Replaced valve and run diagnostics. No errors found. No additional leaks detected. Job complete.
Near Seguin, TX 78155
Connor M.
Job Details: 06/26/2018
WRX735SDBH00 whirlpool refrigerator Arrived on site to install parts for repair. Installed separator, seal, and icemkaer kit. Unit working properly, no leaks detected.
Near Seguin, TX 78155
Connor M.
Job Details: 06/26/2018
MFF2558VEM10 maytag refrigerator Arrived on site to test unit arrived on site to install heater. Removed old heater and installed new one. New one is two inches too short. Installed anyway due to having to cut old one to get it out. Will pull on return visit. Reordering heater. Also found ice maker mold cracked and leaking into ice bin which wasnt mentioned on first visit. Ordering both parts for repair.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/26/2018
Whirlpool refrigerator model# WRS325SDHZ01. Not maintaining proper temperature in RC and dispensing
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/26/2018
Model ET8CHMXKB01, Arrived on call for buzzing noise from evap fan motor and returning to install new evap fan and seal were inside liner meets outer cabinet on both sections, replaced evap fan motor and sealed were inside liner meets outer cabinet on both sections all checks good, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 06/26/2018
Model ET8CHMXKB01, Arrived on call for buzzing noise from evap fan motor and returning to install new evap fan and seal were inside liner meets outer cabinet on both sections, replaced evap fan motor and sealed were inside liner meets outer cabinet on both sections all checks good, call complete.
Near Georgetown, TX 78633
Dona
Job Details: 06/26/2018
Arrived on site for f21 error, unit is draining but will not move into spin cycle. Is turning counter clockwise then a slow clockwise 1 time. Pressure sensor is not engaging control to allow for wash or spin. Will need to replace pressure sensor with hose. Pump ohm correctly and seems to be draining each time but will need to bring with due to unit did stall a few times. All water connections dry. Hose-12.84 Pressure sensor-170.90 Pump-190.80. Labor is fl170 169.99 Total -589.45 Will return 6/28/18 Thursday Collected 294.73 on card, customer will pay remaining 294.72 on return trip.
Near Waco, TX 76708
Arthur B.
Job Details: 06/26/2018
WRF989SDAE00 (French Door Dual Evaporator Refrigerator) - Arrived onsite to install water supply valve to refrigerator from prior tech’s diagnosis. Removed faulty water valve and installed new replacement. Reassembled. Tested. Found still no water dispensing. Removed cover and found water leaking from connection to housing and reservoir. Ordering. W11168758 (Reservoir) $26.54 and filter EDR2RXD1 (Filter) $53.27. R/S for Friday 6/29. MS approved our cost for reservoir due to misdiagnosis. Water turned off at this time.
Near Austin, TX 78745
Robert
Job Details: 06/26/2018
MVWC565FW1 Arrived on job to replace motor and capacitor. After replacement of capacitor test washer and operation is normal. No leaks detected at time of service.
Near Austin, TX 78703
Joseph C.
Job Details: 06/26/2018
WFW95HEDW0 Arrived on site for “door latch not unlocking” complaint. Inspected unit and found door latch defective. Per CS, no labor charges. Part is $97.72(pre-tax). Performed test of unit. Unit is performing as designed. No leaks detected, at time of service. Office to collect amount due with credit card, on file.
Near Austin, TX 78749
Luis
Job Details: 06/26/2018
Refrigerator-replaced separator to prevent ice from melting into drip tray
Near Round Rock, TX 78664
Jonathan
Job Details: 06/26/2018
Whirlpool washer model# WTW5000DW. Not completing spin cycle.
Near Austin, TX 78745
Robert
Job Details: 06/26/2018
WET4024HW0 Arrived on job for complaints of dryer not running for more that a minute. Found wire issue at terminal block. Wrong voltage setup. Corrected miss wire and test dryer. Operation now normal.
Near Cedar Park, TX 78613
Lou
Job Details: 06/26/2018
arrived on site to inspect venthood color changed. Upon further inspection, I found that the top of the flu looks as if it got too hot or even caught fire (took pics). I removed the flu and inspected the inside and found it to look brand new; no burn marks. I advised the customer that he would need to contact Whirlpool customer care and see if the flu can be covered and replaced due to the issue being cosmetic and is not covered under warranty at this time. Job completed.
Near Austin, TX 78749
Luis
Job Details: 06/26/2018
Refrigerator-replaced starter to compressor
Near Cedar Park, TX 78613
Thomas L.
Job Details: 06/26/2018
Arrived on site for no ice condition. Found breaking icemaker harness. See pics. Replaced icemaker and cycled. All water connections dry.
Near Waco, TX 76708
Arthur B.
Job Details: 06/26/2018
KRFF507ESS01 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not cooling in RC section. Found RC evaporator all frosted up. Removed evaporator cover and used steamer to defrost evaporator. Found RC thermistor wire frayed. Installed new RC harness and reassembled. Found good air flow and frost pattern on evaporator. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Jerry C.
Job Details: 06/26/2018
WEG745H0FS0 Arrived to inspect range not turning off. I found the customer was concerned about the unit running after bake operations were cancelled. I tested the unit to 350 within normal bake mode and the chassis cooling fan engaged at 155. I allowed a complete preheat and then cancelled. The fan ran until the compartment cooled. I advised the customer the issue is normal. I corrected a mounting hardware issue with the lower control panel. Operational test good, no gas leaks detected during service.
Near Austin, TX 78746
Kevin
Job Details: 06/26/2018
6/26/18 9:59: KB there 6/26 TUE, 9:02 to 9:30, Arrived on site and found icemaker is not completely dispensing production and it is falling behind lift fingers. Replaced ice maker and requested that customer continue to monitor it for correct operation. No water leaks from connections at time of service, job complete.; Job Cmpltd, snapped 4 QuickPics
Near Austin, TX 78746
Kevin
Job Details: 06/26/2018
Arrived on site and manually cycled icemaker but they did not fill with water, removed rear panel and found brown wire is Loose and not inside harness. Took one picture. After correcting harness voltage is now good to valve and manually fill the ice maker. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
Dona
Job Details: 06/26/2018
Found f4 e4 error when trying to use sensor cooking, will need to replace humidity sensor. Discussed with home owner- with install above and venting sealed as so, builder will need to remove unit to be repaired. Discussed with CS as well, customer will call when unit has been uninstalled.
Near Dale, TX 78616
Connor M.
Job Details: 06/26/2018
RF364PXPQ2 whirlpool oven Door glass-110.41 CO210-169.99 arrived on site to test unit for broken outer glass. Found outer glass shattered. Replaced and tested unit. Unit working properly at time of service. Collected balance via cc.
Near Dale, TX 78616
Connor M.
Job Details: 06/26/2018
WED4815EW1 whirlpool dryer Arrived on site to install push to start for sticking. Voltage still not corrected. Electrician never even came out and tested. Motor circuit is getting 248vac and heater circuit is getting 0vac. Attached pic of volt meter with improper reading from white to black on sd mobile. Unit cannot be serviced again until it is verified they have their voltage fixed. Instruct on leaving unit unplugged until electrical system is serviced by an electrician.
Near Austin, TX 78723
Scott
Job Details: 06/26/2018
Arrived on site , replaced gear case and clutch . Ran calibration and diagnostics test , all checked good . No water leaks detected at time of service job complete .
Near Lakeway, TX 78734
Luis
Job Details: 06/26/2018
Refrigerator-replaced failed icemaker optics
Near Lago Vista, TX 78645
Thomas L.
Job Details: 06/26/2018
Arrived on site for improper upper rack operation. Found rack adjusters broken causing rack to fall. Replaced. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 06/26/2018
arrived on site to inspect venthood light not working. Upon further inspection, I found that the light socket was loose and the light did not seat correctly inside the socket. I removed and replaced the light housing and tested and the light works. Job completed.
Near Leander, TX 78641
Lou
Job Details: 06/26/2018
arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested the unit. The unit operated as designed. I recommended that the customer switch detergents from using pods to a liquid or liquid gel due to the pods producing too much suds. Also recommended the customer us rinse aid, which she does. Advised the customer that the unit is operating as designed and to use it on heavy mode and hi temp to assist in drying. No water leaks observed during service. Job completed.
Near Round Rock, TX 78665
Jonathan
Job Details: 06/26/2018
Whirlpool refrigerator not dispensing ice.
Near Austin, TX 78730
Cliff
Job Details: 06/26/2018
Whirlpool microwave UMV1160CS3. Arrived on site to replace fan motor for microwave. Replaced motor and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76710
Arthur B.
Job Details: 06/26/2018
KRFC704FPS00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of RC section not cooling properly and frosting up. Removed lower shelve assembly and found evaporator frosted up. Removed all ice and installed updated control and new evaporator cover. Reassembled. Unit now cools as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Dona
Job Details: 06/26/2018
Arrived on site for no operation, found wires blackened to cavity tco and primary door switch, not allowing connection to come in contact with switch. Removed charring around wiring. Allowing for wiring to make connection to tco and switch. Unit is now running, Wiring will need to be replaced, switches will need to be replaced, and cavity tco will need to be replaced. Wiring harness-115.90 3 switches-60.35 each Thermostat-70.70 Labor-mw110 harness replace-184.99 total of 598.23 Collected 598.23 on check 3860 Units breaker is turned off. Will return Monday 7-2-18
Near Lago Vista, TX 78645
Thomas L.
Job Details: 06/26/2018
Arrived on site for leaking at door . Tested unit and all water connections were dry with no leaks.
Near Leander, TX 78641
Thomas L.
Job Details: 06/26/2018
Removed and replaced water valve per manufacturer recommendation. All water connections were dry.
Near Austin, TX 78724
Joseph C.
Job Details: 06/25/2018
KMHS120ESS4 Arrived on site for “door open/close door error” complaint. Inspected unit and found secondary switch faulty. Removed and replaced secondary switch. Tested unit. Unit is performing as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker and cycled. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker and cycled. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker and cycled. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker assembly. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker assembly. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced ice maker assembly. Cycled icemaker, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced supply board behind unit. Cycled refrigerator, all functions tested OK. Instructed customer to allow 24 hours for you to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced supply board behind unit. Cycled refrigerator, all functions tested OK. Instructed customer to allow 24 hours for you to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Replaced supply board behind unit. Cycled refrigerator, all functions tested OK. Instructed customer to allow 24 hours for you to cool down completely. No leaks present. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 06/25/2018
KRFF507ESS01 Arrived on site for “leaking ice chute” complaint. Per my previous diagnosis, removed and replaced ice door. Found foam, from factory had been impeding proper closure of door, since new. Unit is performing as designed. No leaks detected, at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/25/2018
Model GB2FHDXWS07, Arrived on call for ice in bottom floor of freezer, found drain tube is frozen, unit will need drain tube kit p-trap, part is covered by whirlpool, svc/labor rf210 169.99 plus tax 14.02 which = 184.01, customer agreed to est, installed drain tube and cleaned condenser coil and front grill, all checks good, no water leaks after repair, call complete, collected full balance of 184.01.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 06/25/2018
Model GB2FHDXWS07, Arrived on call for ice in bottom floor of freezer, found drain tube is frozen, unit will need drain tube kit p-trap, part is covered by whirlpool, svc/labor rf210 169.99 plus tax 14.02 which = 184.01, customer agreed to est, installed drain tube and cleaned condenser coil and front grill, all checks good, no water leaks after repair, call complete, collected full balance of 184.01.
Near Georgetown, TX 78628
Lou
Job Details: 06/25/2018
arrived on site to inspect venthood fan not working. Upon further inspection, I turned the unit fan on low, medium and high. The only time the fan blower wheel came on was on high and it sounded as if it were rubbing against something. I removed the fan from the housing and loosened up the bolt and moved the fan blower wheel away from the motor and re-tightened and tested. The unit worked as designed; however, when the unit is on high speed, the blower wheel rubs against the housing due to it being badly warped. I notified the builder and advised of my findings and advised him that the office would contact him tomorrow to schedule return service. I ordered the fan blower motor assembly and office to reschedule return service due to part not available at this time.
Near Georgetown, TX 78628
Lou
Job Details: 06/25/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the UI or control panel. Tested the unit in diagnostics and the unit operated as designed. I leveled the unit, also. Customer paid for service fee/labor at previous service on 06/21/18 DW135 $179.99 and total with tax was $194.84. No water leaks observed during service.
Near Round Rock, TX 78681
Chase
Job Details: 06/25/2018
WOS51EC0AS single oven had stored error code F1 e0. Heated oven to 350 degrees and all functions check good at this time. Error code is for main control but unable to duplicate any failures at this time
Near Leander, TX 78641
Chase
Job Details: 06/25/2018
WDF540PADM1 arrived on site to check dishwasher for not drying the dishes. Found several stored error codes, ran Diagnostics cycle and found heating element did not come on. Verified voltage out of the control and also found the heating element to be open. Replaced element and tested unit. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 06/25/2018
WRS325FDAB06 Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced defrost control and thermostat. Unit is performing as designed. No leaks detected, at time of service.
Near Leander, TX 78641
Chase
Job Details: 06/25/2018
MMV5208AWS arrived on site to check microwave for not heating after loud pop was heard. Fuses, cavity thermostat and door switches all check good. Found unit with a very loud humming noise and high voltage components not coming on. Failure may have been caused by excessive Grease build up on high voltage components. Magnetron, capacitor and diode will be needed to repair the unit
Near Georgetown, TX 78633
Chase
Job Details: 06/25/2018
MDBH949AWS arrived on site to check dishwasher for no operation. Found the buttons on the left side of the control panel were unresponsive. Disassembled electronics and inspected the ribbon cable, and then reassembled. Was able to regain the left side button functions but start and cancel still do not work. Ran Diagnostics cycle to verify all other functions. Will need control panel to repair
Near Killeen, TX 76549
Arthur B.
Job Details: 06/25/2018
MVWB835DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting error code F6E1 and F6E2 errors. Found LED indicators dim when lit up. Found control and UI fault. Removed faulty components and installed new replacements. Ran test 052. Unit completed successfully. Advised customer to contact Lowes for her extended warranty for work to be covered. Claims to submit P&L to see which one comes first. All water connections were dry at time of service.
Near Temple, TX 76502
Dona
Job Details: 06/25/2018
Arrived on site for unit not washing, found unit will fill and drain, but never washes. Found seized motor on sump assy. Replaced sump with motor. Ran unit through diagnostics, unit checks good. All parms check good, all water connections dry.
Near Temple, TX 76502
Dona
Job Details: 06/25/2018
Arrived on site for noise throughout cycle, found unit is on pedestal. Found unit was severely off level. Noise is coming from washer to pedestal area. Leveled unit as best as possible. Ran unit with towels to verify no abnormal noises from within washer, shocks are good, pump and valve have no abnormal noises. Bearing does not sound abnormal. Unit is stabilizing in spin and wash. All water connections dry.
Near Temple, TX 76502
Dona
Job Details: 06/25/2018
Arrived on site for noise throughout cycle, found unit is on pedestal. Found unit was severely off level. Noise is coming from washer to pedestal area. Leveled unit as best as possible. Ran unit with towels to verify no abnormal noises from within washer, shocks are good, pump and valve have no abnormal noises. Bearing does not sound abnormal. Unit is stabilizing in spin and wash. All water connections dry.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/25/2018
Near Austin, TX 78723
Joseph C.
Job Details: 06/25/2018
WRF560SEYM05 Arrived on site for “unit not cooling” complaint. Per my previous diagnosis, removed and replaced ui, hv board and thermistors. Unit is performing as designed. No leaks detected, at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/25/2018
arrived on site to install previously diagnosed and ordered part. Removed and replace the door gasket. Tested unit in diagnostics and the unit operated as designed. No water leaks observed during service. Job completed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/25/2018
Model WMH31017FS0, Arrived on call for cook times to long, found unit is heating so heated a glass of water 3 times and the 3rd time was a little cooler than the first 2 times of heating which is indicating magnetron is starting to fail, will order , capacitor, diode, magnetron, and will reschedule for 6/27/18
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/25/2018
Model WMH31017FS0, Arrived on call for cook times to long, found unit is heating so heated a glass of water 3 times and the 3rd time was a little cooler than the first 2 times of heating which is indicating magnetron is starting to fail, will order , capacitor, diode, magnetron, and will reschedule for 6/27/18
Near Killeen, TX 76542
Arthur B.
Job Details: 06/25/2018
WTW8240YW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer getting F51 error code and not finishing cycle. Spun inner basket and found bearing grinding. P&L are as follows; W10435302 (Bearing) $111.52,TL430 $259.99. Also ordering dispenser as well due to leaking. R/S customer for 6/27. Collected SVC call fee of $108.24. Remaining due upon completion. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 06/25/2018
WRX735SDHV00 whirlpool refrigerator Arrived ln site to rediagnose no ice issue while waiting on door. Confirmed function of icemaker by manually holding door switch. Added thicker spacer for temporary fix. Door still needed to repair unit. Office to schedule once door is located.
Near Cedar Park, TX 78613
Lou
Job Details: 06/25/2018
arrived on site to inspect microwave making loud noise when starting. Upon further inspection, I turned the unit on for a quick 30 second time. Upon turning the unit on, within approximate 5-10 seconds, it made a loud electrical sounding noise. The sound appears to be the transformer. I removed the unit from the wall and opened it up and I removed and replaced the transformer, magnetron, diode and capacitor. I placed the unit back in the wall and tested the unit and unit operated as designed with no noise. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/25/2018
WFE525S0HV0 (Freestanding Range) - Arrived onsite to install outer door glass to freestanding range from prior tech’s diagnosis. Removed faulty outer glass and installed new replacement. Reassembled. Customer satisfied with new outer glass. No other issues found.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/25/2018
Model MVWC416FW1, Arrived on call for flashing error code, checked for error codes and got f5 e2 which is lid lock fault which is the only error, found lid lock not locking at all but is clicking, replaced lid lock and tested and all checks good, call complete, no water leaks after repair.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 06/25/2018
Model MVWC416FW1, Arrived on call for flashing error code, checked for error codes and got f5 e2 which is lid lock fault which is the only error, found lid lock not locking at all but is clicking, replaced lid lock and tested and all checks good, call complete, no water leaks after repair.
Near Austin, TX 78721
Joseph C.
Job Details: 06/25/2018
WCG55US6HS00 Arrived on site for “scratched cooktop surface” complaint. Inspected unit and found cooktop severely scratched. Removed and replaced cooktop. Unit is performing as designed. No leaks detected, at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 06/25/2018
JSC23C9EEM00 jennair refrigerator Arrived on site to install parts for repair. Installed perserver and Ui. Also leveled unit. Unit working properly, no leaks detected.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 06/25/2018
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/25/2018
Model MVWC416FW0, Arrived on call for agitator is broken, found washer on screw shrunk and was not holding agitator and has damaged the agitator and wash plate, will need agitator and wash plate and screw , had customer call whirlpools customer service and talked to alley consession mf925f8dpl1, alley will send this to our office, agitator came with a updated colt and metal washer and larger rubber washer, screw not needed, installed agitator and wash plate, no water leaks after repair, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 06/25/2018
Model MVWC416FW0, Arrived on call for agitator is broken, found washer on screw shrunk and was not holding agitator and has damaged the agitator and wash plate, will need agitator and wash plate and screw , had customer call whirlpools customer service and talked to alley consession mf925f8dpl1, alley will send this to our office, agitator came with a updated colt and metal washer and larger rubber washer, screw not needed, installed agitator and wash plate, no water leaks after repair, call complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 06/25/2018
ED5PBEXTQ00 (SxS) Refrigerator) - Arrived onsite to install compressor tomSxS refrigerator from prior tech’s diagnosis. Removed compressor and installed new replacement using braising methods. Vacuumed unit down to -25PSI. Charged system with 5.0oz of R134a refrigerant. Reassembled. Powered unit on. Found good frost pattern and air flow. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/25/2018
arrived on site to inspect dryer making loud noise. Upon further inspection, I found that the dryer kit on the unit needs to be replaced as its making a loud screeching noise. I will order the dryer kit 4392067 and schedule return service for 06/27/18. No lint observed during service.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/25/2018
NFW7200TW Amana washer Arrived on site to test unit for for leaking from door. Fkund hing broken, door front cracked and not allowing door to close properly. Door sagging so it rubs bellow when closed. Will need to replace bellow and door components. Susan approved friday 6/29
Near Austin, TX 78744
Scott
Job Details: 06/25/2018
Arrived on site for squeaking dryer . Found one of the rollers worn down, also the rear felt on drum torn and wore down. Looks like something had gotten wedged drum and rear bulk head . Drum metal is worn and rough in some spots . Ordering drum , replaced rollers . Front cabinet clip is on left side is also damaged, ordering clip . No lint build up at time of service . Office will need to call back when an eta on Part is known . Maytag gas dryer
Near Leander, TX 78641
Thomas L.
Job Details: 06/25/2018
Arrived on site for poor drying condenser. Found unit working properly but customer wasn’t running water at sink before staring cycle. All water connections were dry.
Near Leander, TX 78641
Thomas L.
Job Details: 06/25/2018
Arrived on site for Noisey condition. Replaced Noisey air diffuser. All water connections were dry.
Near Florence, TX 76527
Dona
Job Details: 06/25/2018
Arrived on site for unit not agitating, found washplate is completely worn down. Not attaching to gearcase, will need to replace washplate. Gearcase does not seem to be affected on shaft. Ran unit through quick wash, unit is trying to agitate but can not due to washplate. Ordering washplate, set reschedule for Wednesday 6/27/18. All water connections dry.
Near San Marcos, TX 78666
Connor M.
Job Details: 06/25/2018
WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for not dispensing ice. Found ice maker overflowing and dripping into ice bin causing ice to form into large chunks. Will need to replace controls that come in a kit for overfilling. Placed in parts reseach. Office to schedule directly.
Near Austin, TX 78701
Joseph C.
Job Details: 06/25/2018
WRF736SDAM14 Arrived on site for “no ice production” complaint. Inspected unit and found ice maker not able to complete harvest. Ice box fan is performing as designed and temperatures are within acceptable ranges. Ice maker is faulty. Removed and replaced ice maker. Parts are $149.94. Labor is $169.99(RF360). Total paid is $346.32.
Near Austin, TX 78748
Luis
Job Details: 06/25/2018
Refrigerator-repaired shaft spring and coupling
Near Austin, TX 78717
Lou
Job Details: 06/25/2018
arrived on site to inspect cooktop right rear burner not igniting properly. Upon further inspection, I found that while turning the knob/valve, it would not fully engage and would not allow the Ignitor to spark essentially allowing too much gas to escape. I tested several times and attempted to adjust the valve itself with no success. I will order a right rear valve and return for service on 06/27/18 as my first call 8-10. No gas leaks detected during service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/25/2018
WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not filling. Removed toe plate and found rat infestation had chewed up wiring harness. WPL will not cover repair. P&L are as follows; W11227372 (Harness) $99.37,DW565 $195.99 plus taxes. Advised no warranty applied to repair. OF to R/S. Collected SVC call fee of 108.24 today. All water connections were dry at time of service.
Near Austin, TX 78717
Lou
Job Details: 06/25/2018
arrived on site to inspect washer not spinning water out of clothes. Upon arrival, the customer advised that she washed a load of towels in hot water and the unit operated as designed. I placed the unit in diagnostics and found that the cold water valve was not dispensing water. I ohmed out the cold valves and found that the cold 1 valve was not good. I removed and replaced the water valve housing and tested the unit and the unit operated as designed. I explained to the customer my findings and what repair I made. No water leaks observed.
Near Seguin, TX 78155
Connor M.
Job Details: 06/25/2018
WTW5000DW1 whirlpool washer Arrived on site to test unit for shaking during spin. Found unit operating as designed. Ran full load of wet towels and unit performed well. Instruct customer on proper loading techniques as well as proper use and care. Unit working properly, no leaks detected.
Near Austin, TX 78717
Lou
Job Details: 06/25/2018
arrived on site to inspect wall oven features not available. Upon arrival, the customer advised that they had an electrical storm and the power had gone out and since the oven bake and broil features do not work. I verified this issue and then turned the power off at the breaker box. I waited a few minutes and then turned it back on. I tested the unit and the unit operated as designed. I tested both bake and broil modes and both operated. I quoted the customer WO100 $99.99 and the total service fee of $108.24 with tax. The customer paid in full. Job completed.
Near Georgetown, TX 78628
Dona
Job Details: 06/25/2018
Arrived on site for poor wash condition, ran unit through diagnostics. Found no error codes, unit is running to specification. Instructed customer that they need to use rinse aid, and showed consumer how to clean filter on sump assy. Cleaned filter that was blocked off with residue. Water flow good, incoming temps at 122 degrees. All parms check good. All water connections dry.
Near Austin, TX 78748
Kevin
Job Details: 06/25/2018
Arrived on site and replaced magnetron, turntable motor, river assembly, and cover guide diagnosed by previous technician. After replacement microwave is not able to heat again. If situation happens again repair is not advised due to the age of the microwave, and the damage caused to the cabinet when the magnetron failed, job complete
Near New Braunfels, TX 78132
Robert
Job Details: 06/25/2018
KUIX505EBS1 Arrived on job for complaints of ice size small and soft. Found bin full but cube size thin. Changed the thickness setting in diagnostics. Also replaced inlet valve. No leaks detected at time of service. Job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 06/25/2018
MEDX600XW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Removed bulkhead and found belt pulley bearing warn. Removed and installed new replacement. Reassembled and tested. Unit now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Georgetown, TX 78628
Dona
Job Details: 06/25/2018
Arrived on site for no heat conditions, checked all 3 door switches are good. Door is showing as closed and open when it should. Found misreadings on capacitor. Replaced capacitor, still no heat. Control is sending voltage, will need to replace magnetron and high voltage diode due to noise.- parts both show available from ssb. Rescheduling for wed-6/27/18.
Near Austin, TX 78748
Scott
Job Details: 06/25/2018
Arrived on site for no water . Found a bunch of sediment from new construction clogging valve . Replaced valve .tested unit , water is now entering unit . No water leaks detected at time of service . Job complete . Whirlpool dishwasher
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Check for no ice issues. Found loose reservoir Cause the water to drain out and not make ice. Reposition And installed. Ran diagnostic test on all components, all functions tested OK.Instructed customer to allow 24 to 48 hours to fill up completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 06/25/2018
Arrived on site. Check for no ice issues. Found loose reservoir Cause the water to drain out and not make ice. Reposition And installed. Ran diagnostic test on all components, all functions tested OK.Instructed customer to allow 24 to 48 hours to fill up completely. No leaks present. Job complete