Near Georgetown, TX 78626
Tyler
Job Details: 10/05/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on site for washer that was banging around during the agitation on spin cycle according to the customer. Upon arrival I ran a quick diagnostic test on the unit and tested each fill agitating a drain/spin cycle to see how the unit functions. It’s fine they’re doing the full cycle both the hot and cold water valves are working great and I also found that the suspension rods were functioning as needed and we’re not swinging off to the side or causing the tub to hang down to low and it was filled. I did however see that the inner tub sitting underneath the skirt inside of the outer tub assembly did not appear to be evenly balanced within the unit and one portion of it seem to be leaning over inside the outer tub assembly and then Ran a high speed spin and agitation cycles to verify whether or not the unit would cost the noise. I found that during any sort of agitation a spin cycle even with the machine was empty the inner tub would start violently shakin
Near Austin, TX 78753
Scott
Job Details: 10/05/2020
RANGE WHIRLPOOL WFE320M0EW2 "Arrived on site , replaced cover with screws and harness. Unable to check unit for other issues due to being in storage closet . Job complete ."
Near Liberty Hill, TX 78642
Lou
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave door hinges failing, I removed and replaced both hinges and tested. Unit is operating as designed. Job completed."
Near Austin, TX 78729
David S
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived in site for ice maker not making ice. I inspected the unit and work area. I tried jumping the ice maker and it would not cycle. I replaced the ice maker and jumped the new one. The new ice maker cycled, and filled with water. Job complete. No water leaks detected."
Near Georgetown, TX 78628
James
Job Details: 10/05/2020
OVEN WHIRLPOOL RYE1688P Arrived on site and found harness has shorted out completely on both sides of upper element.
Near Temple, TX 76504
Jonathan M
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for a door that is dented. Inspected unit and work area. Found dent on left hand side next to dispenser. Replaced left-hand door and tested unit. Unit is working as designed. Call complete.
Near Del Valle, TX 78617
Matthew
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onsite to replace previously diagnosed parts. Replaced thermostat and control. Tested unit and unit is functioning properly. Job complete
Near Lockhart, TX 78644
Robert
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL W4TXNWFWQ01 "Arrived onsite to test unit for frost in freezer, test unit, found bad gasket, ordered gasket office to reschedule.; ordrng 1 WP2319263T (gasket-fip)"
Near Killeen, TX 76549
Al
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL AMV1150VAW4 "Arrived on site and inspected microwave not heating.Confirmed the complaint and uninstalled it.Removed and replaced the magnetron, capacitor and diode.Tested and unit still didn’t heat.The turntable motor is also defective.Ordering motor (turntable) and door interlocks and switches.Needs more work.; ordrng 1 W10210848 (TURNTABLE MOTOR) and 1 W10269458 (SWITCH) and 1 W10727360 (SWITCH) and 1 WP8206419 (INTERLOCK TOP) and 1 WPW10156813 (INTERLOCK BOTTOM)"
Near Austin, TX 78701
Jacob
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for freezer door having scratches. Looked at door. Saw scratches to door. Replaced door. No issues at this time. Job complete
Near Killeen, TX 76549
Al
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GI0FSAXVY04 "Arrived on site and inspected refrigerator display not working.Confirmed the complaint and found the both the UI control and the main control were defective.Removed and replaced both.Reassembled and programmed the unit and unit tested as designed.Customer told to wait approximately 24 hours for the unit to reach optimal temperatures.
Near Austin, TX 78731
David Z
Job Details: 10/05/2020
RANGE KITCHENAID KSGB900ESS1 Arrived on site to install console to resolve stuck button error. Installed console and retested. Unit is now operating as designed. New console didn’t come with bezels. Ordering bezels direct to customer. Call complete. ; ordrng 1 W10785119D2C (bezel-knob D2C)
Near Austin, TX 78733
Kevin
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KBRO36FTX03 "Arrived on site inspected refrigerator and found icemaker appears to be leaking Water into ice bin. Took one picture. Removed icemaker and inspected it and could not find a leak point but there is no other water source above ice bin. After replacing icemaker it filled and did not see any dripping water.
Near Austin, TX 78759
David S
Job Details: 10/05/2020
OVEN JENN-AIR JJW3430DP02 Arrived on site for oven light coming on on its own. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I tested all the sensors and found them working as designed. I found the unit not connected to WiFi. I spoke to the customer about getting the unit connected. I pulled the unit and inspected the control. I found some Of the connections not properly seated. I reseated the connections. The unit is operating as designed.
Near Austin, TX 78746
Scott
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KURS24LSBS03 Arrived on site for frost build up and leaking again . Found defrost timer failing .Call to set return ; ordrng 1 WPW10239390
Near Austin, TX 78735
Luis
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Broken wires at hinge ordering a new freezer door. ; ordrng 1 LW11038917 (FRZR DOOR BLK SS)
Near Leander, TX 78641
Jonathan S
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived n site for microwave oven combo. When using microwave and setting time and would start operation but clock does not count down. Performed diagnostics mode and checked fault codes, found fault F6-E0 miscommunication between UI and control. Performed factory reset and tested microwave operation. Found time was counting down. Tested all other operations and cleared error code. All tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to inspect fridge for not cooling, upon inspection and per last visit installed inverter and main board. Compressor kicked on and fans started blowing air. Instructed customer to watch the temps for the next 24-48. Complete"
Near Round Rock, TX 78665
Cliff
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is leaking and lights not working. Found clogged defrost drain and shorted LED modules. Replaced 2 modules and cleaned drain. Tested unit and found all is working properly at this time. No leaks were found after service was performed.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/05/2020
OVEN GE ZGP486LDR2SS Arrived on site to unforeseen large oven not coming on. Test unit and found bad glow ignitor. Will need to order new glow ignitor WB13X25264 office to reschedule ; ordrng 1 WB13X25264 (GLOW IGNITER )
Near Austin, TX 78705
Luis
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool. Clicking noise from compressor compartment,diagnosed a defective starter compressor not powering on. Installed a new starter powered u it on compressor powered on. WSM0C00APL1; used 1 8201786 (START DEVICE ) from stock"
Near New Braunfels, TX 78130
Noah D
Job Details: 10/05/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to inspect oven for not heating upon inspection found issues with broil element and control, replaced both parts and tested all functions, heat returned, all functions returned. Complete"
Near Austin, TX 78730
Scott
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL KSSV42FMS01 "Arrived on site for erratic cooling . Ran diagnostics found compressor failing . Did explain the we can replace compressor with UI drier . Ordering compressor ,UI drier ,service port , inverter if needed . Please call to set return; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10629033 (inverter box) and 1 W10841139 (compressor) and 1 WEIGH3HRS"
Near Luling, TX 78648
Robert
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite to replace motor drive, gearcase, washplate, and cam kit, replaced parts, machine was presented for repairs in the middle of a garage, after job complete left machine for customer to install, ran dry test, unit working properly with dry test, job complete."
Near Georgetown, TX 78633
James
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and tested operation. Found all components test good and have proper resistance values. Took amp draw of unit during diagnostics cycle. Called tech line and spoke to Butch #7728959119. Recommended customer have electrician replace breaker as it may have become weak and is causing breaker to trip
Near Austin, TX 78752
Scott
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site ,found valve had failed . Replaced water valve . Ran IM harvest . No water leaks detected at time of service. Job complete ."
Near Temple, TX 76502
Tyler
Job Details: 10/05/2020
DRYER MAYTAG MEDX655DW1 Arrived on site for a dryer that was not driving to close within the set time that the customers at the drive-through. Upon arrival I ran a few different test cycles on the temp switch had internally broken let alone the customer to switch the temperature to low medium or high was being dried. After placing the temperature switch I was able to retest the unit and verify that it is now functioning as designed at the proper temperature is on each. Call complete
Near San Marcos, TX 78666
Robert
Job Details: 10/05/2020
WASHER WHIRLPOOL CHW9160GW1 "Arrived onsite to test unit for unit not working, test unit found f-27 error meaning water level switch was active, removed blockage in water level switch hose, reset error codes, test unit, unit working properly, job complete."
Near Round Rock, TX 78665
Cliff
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WMH32519HZ2 "Arrived on site to diagnose a microwave that is not heating. Tested unit and found magnetron, capacitor, and diode shorted out. Replaced all three parts and tested unit. Found all is functioning properly at this time."
Near Pflugerville, TX 78660
David S
Job Details: 10/05/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Near New Braunfels, TX 78130
Noah D
Job Details: 10/05/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer for not heating upon inspection found element not turning on. Replaced thermal fuse and cutoffs. Tested unit with no change, checked board and found no issue. Ordering moisture sensor. Office to reschedule ; ordrng 1 8318268 (THERM )"
Near Leander, TX 78641
Paul
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher not filling with water. I tested the dishwasher and found 123VAC at the fill valve and it was not opening. I replaced the fill valve and tested the unit. All functions are working as designed. There were no water leaks present at the time of service. I gave the customer his 2 knobs for the cooktop. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 10/05/2020
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for oven resetting it’s self. I inspected the unit and work area. I put the unit into diagnostics and found no fault codes. I also found no model or serial number in the system info. I called techline and spoke to sterling, I advised on the situation. I got sr# 7728957286. Techline advised to get the unit reconnected to WiFi, and have the customer delete the old oven data off there app, attach the oven with the new data. This will update the oven and correct software version issue, and will stop the unit from resetting itself. I got the customer connected to WiFi and the whirlpool application. We attempted to get the unit connected to WiFi but the original console would not find any networks. I replaced the console, and got the unit connected to WiFi and the customer whirlpool app. The new console is showing the appropriate model and serial number. Job complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for ICEMAKER NOT PRODUCING ICE.IT'S LEAKING WATER EVERYWHERE. Ran diagnostics test 56 and got error code E2. Ice maker failed. Replaced ice maker. Checked for leaks. Reset fridge. Ran ice harvest and operating as designed. No leaks detected. Job complete.
Near Georgetown, TX 78633
James
Job Details: 10/05/2020
DISHWASHER KITCHENAID KDFE204ESS0 Arrived on site and found rinse aid cap has fallen off. Found small amount of residue from cap on element and cleaned off. Installed new cap. Unit tests good. Job complete
Near Austin, TX 78703
Jacob
Job Details: 10/05/2020
RANGE WHIRLPOOL KSEG700ESS3 "Arrived onsite for unit having F2E0. Looked at unit. Found F2E0 lost keypad connection. Called customer to let them know the issue.Ordered parts. Office to reschedule. .; ordrng 1 W10915661 (panl-cntrl) and 1 W11082269 (cntrl-elec)"
Near Georgetown, TX 78626
Cliff
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to diagnose a microwave is not starting cycles. Tested unit and found door latch not actuating switches properly. Made adjustments to unit and found all is not working properly.
Near Leander, TX 78641
Paul
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for a microwave not making any beeping noise when selections are made or at the end of a cycle. I found the speaker not working. I replaced the main control and tested the unit. All functions are working as designed. Call complete.
Near Leander, TX 78641
Kayman
Job Details: 10/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven showing error code for cooling fan speed. Upon inspection I confirmed the F8E0 error code. I went to diagnostics mode and engaged the cooling fan via component activation the fan sounded weak and not consistent. I advised the customer to connect unit to the whirlpool app and monitor the UI. If the UI still gives issues I advised to give us a call and we can try to get a console ordered for next visit. I am ordering the Blower (W11248652) oven sensor (W10859573) returning with harness and control. Office to R/S due to availability of parts. ; ordrng 1 W10859573 (sensor) and 1 W11248652 (blower)
Near Jarrell, TX 76537
James
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and tested operation. Found popping noise coming from rear of unit but would stop once unit pulled out. Found electrical warning tag on power cord was in the flow of air coming from the condenser van and hitting the back of the unit just right to cause popping sound. Corrected issue and unit tests good. Job complete
Near Georgetown, TX 78633
Tyler
Job Details: 10/05/2020
RANGE WHIRLPOOL WFG540H0AS1 Arrived on site for range that had knobs are melting and we’re getting too hot to the touch. Upon further inspection of the unit I was able to verify that the knobs indeed were getting way too hot and was melting and deforming and the customer would like us to order five new knobs in order to fix the appearance of the old ones. I also found out the reason knobs and melting was at the hinges on the oven door are not allowing the door to shut properly and the heat has been escaping through the middle and left side of the doors going the front of the stove which is also caused the seal to dry out too much because the heat is just passing right by it and deforming it.for the five knobs to door hinges and one door gasket seal. I did inform her that the office would reschedule once we found the availability of the knobs themselves due to only one being in stock and still needing four more.; ordrng 2 WPW10440013 (hinge-door)s and 5 WPW10467316 (knob)s
Near Austin, TX 78723
Matthew
Job Details: 10/05/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived onsite to replace previously diagnosed parts. Replaced control and sensor. Tested unit at 350 degrees, internal preheat and cycle are in range. Job complete"
Near Cedar Park, TX 78613
Paul
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and the evaporator. I installed a dye drier and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and had good pressures and a good frost pattern on the new evaporator. Call complete.
Near Georgetown, TX 78628
Cliff
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GI6FARXXF04 Arrived on site to diagnose a refrigerator that is not cooling. Found all parts and components fully functional when I arrived to service the unit. Temperatures were correct and ice bin was full. No further repairs needed at this time and no leaks found at time of service.
Near Liberty Hill, TX 78642
Lou
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previously diagnosed and ordered parts. Due to the toeplate retainers missing, I installed new retainers. Unit is operating as designed. No water leaks observed during service, job completed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/05/2020
DISHWASHER FRIGIDAIRE LGID2475QF5A "Arrived on site for dishwasher not cleaning dishes and dispenser opening intermittently. Performed diagnostics mode and checked fault codes, none found. Ran cup test to check spray arms and found spray arms rotating. Called Frigidaire tech support and spoke with John. Ran test mode and activated each component. Measured amp draw to element at 7.98 amps. Activated dispenser several times and found opened each time. Found no mechanical failures. Spoke with customer on soap and user care guide. All tested good, no water leaks detected."
Near Austin, TX 78739
Leonardo
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not filling with water. Test unit and found bad fill valve. Replaced fill valve test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Lou
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed and ordered parts. Due to both front wheels being damaged, I removed and replaced the left wheel assembly with pin and clip and the right wheel needed the leveler, pin and clip. Tested and leveled the unit and it is operating as designed. No water leaks observed during service, job completed"
Near Austin, TX 78749
Leonardo
Job Details: 10/05/2020
DISHWASHER MAYTAG MDB8969SDM0 Arrived on site to test unit for broken upper rack. Found broken adjusters replaced adjuster. Test unit and unit test good job complete.
Near Austin, TX 78717
Kayman
Job Details: 10/05/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for washer with gearcase leaking oil. Upon inspection I confirmed the gearcase failure. The resident was concerned about a foul smell as well. As I was disassembling the drive system I found the filter head and reservoir for the drain pump was very grimy and sludgy. I cleaned out the filter reservoir with a towel and some Lysol wipes and replaced the gearcase. I then calibrated and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser motor being badly rusted, I removed and replaced the motor and shaft and tested. Unit is operating as designed. I placed a small bead of permagum around the chute plate to seal off any air gaps. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB00 "Arrived on site to install previously diagnosed and ordered part. Due to the filter plate being broken and the filter head not able to mount correctly, I removed and replaced the filter plate and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78746
Kevin
Job Details: 10/05/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site and inspected refrigerator and found frozen water droplets on front of ice bin, and on the second shelf from the top directly below icemaker. Disassembled icemaker and found ice between it and bracket. Replaced icemaker and bracket and cycled and did not leak. Took pictures. Job complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/05/2020
RANGE GE PGS950SEF2SS Arrived on site for range that customer had dropped chorizo down downdraft vent. Inspected unit and work area. Found back panel and top half of vent will need to removed to gain access to vent. Assembled unit and tested all operations. All tested good.
Near Georgetown, TX 78633
Tyler
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived on site for microwave needing a previously diagnosed main control. Upon arrival I was able to install the new main control board and then tested the display features to make sure that buttons on the UI and the display were functioning as needed at this point everything on the microwave is functioning as designed and heat well also. Call complete
Near Georgetown, TX 78633
Tyler
Job Details: 10/05/2020
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop that needed a new knob. Upon arrival I was able to install knob and test valve underneath. I found that gas valve was working as designed and regulating gas flower to front right burner very well. I did also notice though that when the burner was turned on the flame would blow to the left a bit more then it should have and if I moved my position where I stood to the left of the cooktop the burner flame would flow upward exactly as it needed to. I found on the ceiling above the cooktop there is a ac vent the is aimed to closely to the cooktop which is causing heat from flame and flame itself to blow left if ac is on while cooktop is used. This is why this one knob has melted from the beginning over time. I recommend to the home owner that she hire someone to rotate or relocate vent in a direction that can’t send air down to the cooktop and cause it to blow the flame over. Customer also stated a bit more clearly that he big conc
Near Georgetown, TX 78628
Cliff
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker not cycling properly. Installed new icemaker and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Austin, TX 78753
Scott
Job Details: 10/05/2020
REFRIGERATOR AMANA ASI2175GRS03 Arrived on site for both section too cold . Instructed tenet on adjusting controls . No water leaks detected at time of service. Job complete .
Near Austin, TX 78753
Scott
Job Details: 10/05/2020
REFRIGERATOR AMANA ART318FFDS06 "Arrived on site ,replaced control . Also found water was leaking from fill tube to ice maker . Readjusted discharge tube to fit more into cup of IM . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"
Near Austin, TX 78703
Jacob
Job Details: 10/05/2020
WASHER KENMORE 110.9875279B Arrived onsite for unit not taking the water out.
Near Pflugerville, TX 78660
David S
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for ice maker not working. I inspected the unit and work area. I tried to jump the ice maker and it would not cycle. I tested voltage to the ice maker and found 120 volts. I quoted the customer for an ice maker. I installed the new ice maker and it cycled and filled with water. Job complete, no water leaks detected."
Near Austin, TX 78723
Matthew
Job Details: 10/05/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Arrived onsite for possible gas leak. Tested unit at internal bake and broil valve, top burners and manifold connections. Could not detect leak with digital sniffer or bubble solution. Went to check back of unit but had short gas line. Could not access. Unit will need an extended gas line installed. After customer makes corrections, will need to reschedule to complete inspection. Left oven unplugged and gas off. Office to reschedule. ; saved tckt"
Near Austin, TX 78717
David Z
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose refrigerator that gas noise coming from the freezer evap fan. Removed evap cover and found fan emitting vibration and noise.Replaced evap fan and retested. Unit is now working as designed with no more abnormal noise.
Near Cedar Park, TX 78613
Kayman
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite for crisper drawer sticking in the RC upon inspection I found the drawer coming out slightly crooked and sticking when pushing back in. I could not see any misalignment or obstructions but I noticed the roller wheels were loose and would crook and bind against slide. I am ordering the Glass shelf (W11243759) left slide (WPW10346891) right slide (WPW10346890) rail(W11226546) x 2 front face pan (WPW10396909) .; ordrng 2 W11226546 (rail)s and 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide) and 1 WPW10396909 (front-pan)
Near Harker Heights, TX 76548
Al
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously ordered part.Removed and replaced the ice maker and unit tested as designed.No leaks Job complete Customer told to wait approximately 4-6 hours for ice production.
Near Cedar Park, TX 78613
Kayman
Job Details: 10/05/2020
DISHWASHER FRIGIDAIRE LFID2422RF1A "Arrived onsite for dishwasher with standing water and not draining. Upon inspection I found that I could not get the unit into diagnostics. I removed the outer door panel and found the connector at the door latch was black and burnt. When I tried to remove that connector it crumbled and I could see burnt wires. I accessed the junction box underneath the unit and found the ground wire not secured to the junction it was excessively long and twisted up with the other wires. I also found the hot (black) wire was shorted and had melted the wire nut to the wires, I am recommending replacing the main harness, main control and door latch. Latch (5304516818) control (5304504655) harness (5304500408). Job complete."
Near Round Rock, TX 78664
Cliff
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW7500GC0 Arrived on site to diagnose a washer that is not filling with water. Found failed water valve assembly. Replaced valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Austin, TX 78747
Kevin
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW6120HW0 "Arrived on site and replaced user interface diagnosed on previous visit, after replacement screen is working properly took one picture. No water leaks from connections at time of service, job complete"
Near Austin, TX 78703
Luis
Job Details: 10/05/2020
ICE MACHINE WHIRLPOOL GI15NDXZS0 Arrived on site for a defective condenser fan motor. Replaced motor assembly,ran diagnostics all test passed.
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for High Pitched Noise - Side by Side Refrigerator. Customer pointed out the noise they were hearing while compressor was running. Noise was coming from behind the ice machine area. Determined it was the When compressor turned off the noise went away. Removed back panel to inspect for water. All checked good. Determined the noise was the fan motor. Freeze pattern was normal on the coils and no ice build up found. Fan motor sound was normal. Fridge operating as designed. Job completed.
Near Leander, TX 78641
Jonathan S
Job Details: 10/05/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site for refrigerator not cooling. Inspected unit and work area. Found error for evaporator fan motor. Gain access to evaporator fan and tested voltage to fan and found voltage present. Found failed evaporator fan. Remove failed evaporator fan and installed new. Tested all operations all tested good.
Near Georgetown, TX 78626
Jimmy J.
Job Details: 10/05/2020
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site for CSI Customer advised the microwave advised the unit is flipping off the breaker after running 2 minutes. Did water test and temp was within wattage specifications for temp I achieved. Tested amperage at filter board and it only drew 13 amps. Explained to customer that an electrician would need to come out and test / repair the microwave breaker. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 10/05/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven for not heating and giving fan code, replaced blower fan after completely dissembling oven and microwave to take out of wall. Replaced fan and tested. Fan turned on and was no issue. Reinstalled oven and mic. Complete"
Near Driftwood, TX 78619
Leonardo
Job Details: 10/05/2020
COOKTOP KITCHENAID KGCU463VSS01 Arrived on site to replaced RF orifice holder and valve. Replaced parts test unit for leaks no leaks present unit working as designed.
Near , TX 78640
Robert
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite to replace valve and door latch, replaced parts, test unit, no leaks at this time, unit working correctly, job complete."
Near Liberty Hill, TX 78642
Lou
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to apply repair kit to liner crack. Using the repair kit provided, I applied the 2part epoxy to the crack in the RC bottom liner as directed in instructions provided with kit. Job completed."
Near Lockhart, TX 78644
Robert
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived onsite to test unit for unit not drying, test unit, unit working properly, instructed customer to use rinse aid in order to help with the drying process, job complete."
Near Del Valle, TX 78617
Matthew
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for dishwasher error code f2e2. IU not communicating with control. Needed IU replacement. Replaced UI, tested unit and unit is functioning properly, goes through full cycle."
Near Austin, TX 78735
Luis
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KSSP48QJS00 "Arrived on site for no ice and noise complaint. Diagnosed a defective icemaker,replaced defective icemaker,ran icemaker through a cycle water filled icemaker. Power cycled unit no odd noises present"
Near Austin, TX 78723
Matthew
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVS02 "Arrived onsite to install correct ice maker, tested unit and unit functioning properly. No leaks present at this time. Job complete"
Near Austin, TX 78746
Kevin
Job Details: 10/05/2020
WASHER MAYTAG MVWB865GC0 "Arrived on site and replaced all parts diagnosed on previous visit, while reassembling motor found slider has failed and cannot be reused and wiring is broken on stater. need to bring back slider, rotor, stater, and clutch to complete repair.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Near Round Rock, TX 78664
Cliff
Job Details: 10/05/2020
DRYER WHIRLPOOL WED5100HW0
Near Copperas Cove, TX 76522
Al
Job Details: 10/05/2020
DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site and on a 2/2 to inspect dishwasher not draining.I opened the unit and there was aged water inside the unit sitting in the tub.I canceled the unit cycle to access the drain pump and the pump turned on.I looked underneath the sink at the connection to the house pipes and saw the water flowing from the drain hose very slowly.I got my bucket and took the drain hose off the pipe and dishwasher drained into my bucket.The water was filled with food and debris, which caused the failures.The unit works as designed, the issue is within the household pipes.No leaks.Job complete"
Near Georgetown, TX 78626
Cliff
Job Details: 10/05/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived on site to diagnose a washer that is not turning on. Found failed power filter in unit. Replace control in hopes unit was backfeeding power causing issue. Found no change in operation. Filter will need to be replaced to complete repairs.Was not able to get serial number as lid is locked and will not unlock without unit being operational. Model and serial pic will need to be obtained on return visit.; ordrng 1 W11033573 (FILTER)
Near Austin, TX 78757
David S
Job Details: 10/05/2020
RANGE JENN-AIR JGRP536WP01 "Arrived on site for oven not holding temperature. I inspected the unit and work area. I put the unit into diagnostics mode. I found fault code F1E1. I power cycled the unit. I put the unit into bake and found the preheat getting to temp. I found the oven cycling the bake element on and off as designed. I reentered diagnostics and found no fault codes. The unit is operating as designed. I spoke to the customer about power cycling the unit after a thunder storm, power outage, or a spike in power. Job complete."
Near Georgetown, TX 78628
James
Job Details: 10/05/2020
DRYER WHIRLPOOL WED9400SU0 Arrived on site and tested operation. Found unit will not start motor or heat. Found exhaust thermal fuse has failed. Customer provided fuse and asked to use. Installed fuse and tested operation. Recommended inspecting vent system in wall for obstructions. Job complete
Near Georgetown, TX 78633
Tyler
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for our freezer door that was not shutting properly on arrival I found that the door had fallen slightly off track of its rails and the shelving’s were causing the door not shut all the way. After readjusting the door shelves and freezer drawer door. I was able to retest the door and verify that was ceiling correctly. Call complete
Near Temple, TX 76504
Jonathan M
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL ET8CHEXVQ00 Arrived on site for a refrigerator so I stopped previously diagnosed parts. Inspected unit and work area. Customer advised that their initial issue was with frost buildup of the evaporator cover and had asked about the seals around the freezer door. Inspected freezer gasket and found it sealing properly. Inspected evaporator cover and found the ice buildup not over the capillary tube or the return line at the evaporator. Spoke to SW and steamed off the ice buildup. Plugging it back in and let unit run for 10 minutes to check frost pattern. Found it was developing a perfect frost pattern but the evaporator fan was not running. Unit does not need sealed system repair but had an air flow issue. Replaced evaporator fan and tested unit. Unit is working as designed. Customer also had complained about black plastic flakes that were coming out of their icemaker. Replaced icemaker and tested unit. Unit began to fill and is working as designed. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL KDTE104ESS0 Arrived on site to replace sump and motor. Replaced motor test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78633
Tyler
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNB00 Arrived on site for refrigerator making a odd loud noise according to customer. Upon arrival I am mediately checked the evaporator fan motor to see if there any ice buildup or any signs of the motor starting to go bad and could not find anything to indicate the motor was not functioning properly. I also checked the compressor and the condenser coil as well as condenser fan motor and found that the compressor itself is overheating even though the condenser fan motor is running at the proper speed when I looked at the condenser coil’s I found that there was a thick layer of Lent going from front to back which then can lead to the compressor overheating and sometimes causing it to make a odd noise as it’s trying to pump the Freon through the unit. Due to the fact that other than the compressor overheating in the coolers being dirty I could not find any hardware failures that were causing the sounds. However the customer did ask if we could clean the coil
Near Austin, TX 78702
Matthew
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived onsite to replace damaged freezer door. See SD pics. Replaced door and door functioning properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 10/05/2020
OVEN WHIRLPOOL RBS305PDS16 Arrived on site and tested operation. Found unit will pre heat and function. Customer stated unit will pre heat and then after putting food in it counts down again and door locks and unit heats as if it were in self clean. Removed and inspected control and tested resistors. Found resistors for key pad on control has failed. Office to schedule return services ; ordrng 1 WP8302994 (cntrl-elec)
Near Austin, TX 78702
Matthew
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 "Arrived onsite to replace refrigerator door. Door was damaged, see SD pics. Replaced door and door functioning properly."
Near Cedar Park, TX 78613
Kayman
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived onsite to install previously diagnosed parts. I installed the sump and motor assembly and tested the unit. The unit is working as designed except for the dispenser I attempted to clean off the residue from the dispenser and I broke the securing tab in doing so I am ordering a Dispenser (WPW10199696). Control and console not needed at this time. Requesting AUTHO office to R/S once approved. ; ordrng 1 WPW10199696 (dispenser)
Near Austin, TX 78739
Luis
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRFC302EBL00 "Arrived on site for no cool. No traces of dye in either compartment,checked pressure reading -20 and 100 called tech support
Near Cedar Park, TX 78613
Kayman
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW7500GC Arrived onsite for washer emitting foul odor. Upon inspection of the diagnostics cycle I found the drain sounded different than usual. I removed the tub ring and found a small sock stuck to the filter head I removed the sock and retested the drain pump. The unit is working as designed at this time. I advised the customer on some techniques to clean out the system to reduce any lingering smells. Job complete.
Near Austin, TX 78746
Scott
Job Details: 10/05/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site ,replaced hi limit and thermal fuse . Tested unit and ran air flow check with tester . All checked normal . Job complete"
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and inspected refrigerator and found freezer gasket is torn on the bottom and causing condensation/Frost build up. Will need to replace gasket and add silicone between freezer liner and outer cabinet. Took pictures of frost buildup and torn gasket.; ordrng 1 W10407216 (gasket-fip) and 1 W10841140 (adhesive)
Near Lockhart, TX 78644
Robert
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived onsite to test unit for unit not powering on, test unit, found broken bolt latch, replaced bolt latch, unit working properly, job complete."
Near Leander, TX 78641
Paul
Job Details: 10/05/2020
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for a washer that is making a loud noise no matter what size load is in it. Ms stated it would make the noise at times while it’s agitating and also when it spins. I ran the washer and the unit made the noise when the drain pump was running after the tub emptied. The noise didn’t appear to be the pump but vibration causing the sheet metal to hum loudly. Need to install some sound pads to muffle the noise..; ordrng 3 W11113654 (pad)s