Service History 983

Near Austin, TX 78748
Kevin
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and found latch has released from dishwasher cabinet, I didn’t install dishwasher and corrected latch and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for lights issue. Found upper leds in fresh food dim and no led in freezer. Customer reset break no change in leds diagnosed failed freezer led causing issue. Ordering freezer led and Incase need upper leds.; ordrng 2 W11126053 (LED MODULE)s and 1 W11228131 (LED MODULE )
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the oven door outer glass and nameplate. The original outer glass was warped causing the stainless trim to pop/peal off. Tested the unit and it operated as designed. No gas leaks detected during service, job completed"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near Harker Heights, TX 76548
Al
Job Details: 11/16/2018
MICROWAVE GE JVM1950SR1SS Arrive to inspect microwave not heating. Tested all switches and determined all 3 needed to be changed. Removed and replaced all switches. Unit tested as designed. Job complete.
Near Lago Vista, TX 78645
James
Job Details: 11/16/2018
COOKTOP KITCHENAID KGCU482VSS01 "Arrived on site and installed new harness, ignition module, one reignited and indicator light. Tested for proper operation and found unit working properly. Job complete"
Near Austin, TX 78753
Scott
Job Details: 11/16/2018
RANGE WHIRLPOOL WEE760H0DH0 "Arrived on site for oven not working . Found cooling fan issue . Unit is out of warranty, no one in leasing office to auth repair . Will need to replace blower .
Near Belton, TX 76513
Al
Job Details: 11/16/2018
OVEN MAYTAG CWG3100AAB25 "Arrive to inspect ( THERE IS POWER TO THE CONTROL PANEL--WHEN THEY GO TO BAKE IT WILL IGNITE BUT NO GAS--WONT TURN ON) verified complaint and removed and replaced the igniter that when tested showed infinite ohms. After installing the new igniter, unit tested as designed. Gas supply shot offs and supply lines were good. JOB COMPLETE"
Near Waco, TX 76712
Steve C.
Job Details: 11/16/2018
REFRIGERATOR GE GSH25JFXNBB Arrived on site to replace the manifold and valve per prior tech due to not dispensing water. Replace the both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/16/2018
DRYER WHIRLPOOL GEW9200LW0 Arrive on site for”no heat”complaint. Inspected unit and found element shorted. Removed and replaced element. Tested unit. Unit is performing as designed.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site for “squealing noises, during operation” complaint. Per previous diagnosis, removed and replaced motor bracket. Found heater chute mount(lower)loose and causing majority of noises. Adjusted mounting area. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Lago Vista, TX 78645
James
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and tested operation. Found fill tube frozen in freezer. Found air leak at the fill tube on rear wall of unit. Used factory approved silicone to seal the air leak. Thawed the fill tube line and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL GU1200XTMLB2 "Arrived to inspect (IVR-WILL NOT CYCLE, WATER WAS HOLDING IN IT, WENT TO TO MANUALLY DRAIN THEN STOPPED) Customer went over to the unit and manually drained the unit by pressing the drain selector on the user interface. I open the dishwasher and observed what looked to be Black mold inside the interior compartment of the entire unit. The float (dome shaped) valve was also caked with detergent from continued pods use. There was an older pod still in the dispenser. I shut off the water from underneath the kitchen sink to eliminate the chance of any leaks from the unit. I then took off the kick plate from underneath the dishwasher and I observed a leak from the copper pipes that lead from the wall to the dishwasher. During my time underneath the dishwasher the leak became bigger and bigger as I watched it. I can inform the customer of the water damage waiver liability form that the is contained in the SD mobile forms page. I advise the customer that they
Near Belton, TX 76513
Al
Job Details: 11/16/2018
WASHER MAYTAG MHWE900VJ00 "Arrived to inspect (BASKET IS VERY LOOSE/OUTER DRUM IS WEARING OFF PAINT- MAKING BURNING SMELL DURING USE- loud on spin) put unit in diagnostic test mode and confirmed the complaint. Office to order following parts. Outer tub 208238, Tub kit W10243941, W10822583 shocks, WP8182119 Bellow, WPW10159904. CNOTE AND AUTHORIZATION NEEDED. Office to order and schedule new appointment upon authorization.; ordrng 1 280238 (TUB OUTER ) and 1 AUTHORIZATIONNEEDED (AUTHO NEEDED) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2HOURS) and 1 W10243941 (TUB KIT) and 4 W10822583 (SHOCKS)s and 1 WP8182119 (BELLOW) and 1 WPW10159904 (DRUM ASSEMBLY )"
Near Leander, TX 78641
James
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and tested operation. Found frost build up on ice maker facia as well as ice door gasket. Found that the ice maker has a lost motor position error. After removing the ice maker housing I found the rear adapter seal deformed and the seal on the rear wall of the liner damaged as well. Installed new adapter and seals and installed new ice maker. Ran test on ice maker and found to be working properly. All water connections dry at time of service. Job complete
Near Volente, TX 78641
James
Job Details: 11/16/2018
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and removed outer glass to clean dust from inside. Cleaned glass on outer panel and reassembled door. Reinstalled door and tested function. Unit working properly. Job complete
Near Volente, TX 78641
James
Job Details: 11/16/2018
RANGE AMANA AGR5330BAS3 Arrived on site and tested operation. Found igniter for oven not working. Found proper voltage to igniter and safety valve. Installed new igniter but and found unit will not ignite. Installed new safety valve and tested operation. Found unit now working properly. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for”broken toe plate” complaint. Per previous diagnosis, removed and replaced toe plate. Due to how part was damaged, no fees collected. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for “ice buildup on floor of freezer” complaint. Inspected unit and found drain line connection folded over and blocking flow of defrost drain water. Straightened connection. Tested for drain speed. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and tested operation. Found that the shaft and coupler have stripped causing no ice to dispense. Unit will need new shaft and coupler to repair; ordrng 1 WP2188917 (shaft) and 1 WP2188918 (coupling)
Near Elgin, TX 78621
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Arrived on site for “no ice production and leaking water” complaint. Inspected unit and found spigot, above icemaker funnel, to be clogged. Cleaned icemaker and spigot. Removed and replaced water valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GX5SHDXVD03 "Arrived on site for “flakes in icemaker and back of freezer frosted up” complaint. Inspected unit and found flaking ice tray, in icemaker and frost buildup on evaporator. Unit would not allow for forced defrost. Bimetal and heater check good. Will need jazz board and new icemaker. Customer declined parts and repair. No leaks detected, at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDC465HW Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found housing venting is clogged. Advised customer that house venting will need to be clean out for proper air circulation. Customer will have house venting cleaned out. Customer did not have receipt for proof of purchase with 90days.
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site for cooling issue. Per customer unit would not power on and clicking noise diagnosed clicking noise is 3 way valve. Powered cycled unit compressor not powering on diagnosed faulty main control. Installed updated main control,powered unit on ran diagnostics all test passed ran compressor test unit working."
Near Austin, TX 78735
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Gate code 1985 arrived on site for no ice. Power going to icemaker,icemaker stuck in mid cycle and not cycling through diagnosed failed icemaker. Installed new icemaker ran through a harvest water filled new icemaker unit working as designed.
Near Lakeway, TX 78734
Cliff
Job Details: 11/16/2018
OVEN KITCHENAID GBD307PDB7 Arrived on site to diagnose an oven that is not turning on and not operating properly. Tested unit and found control thermal fuse open and upper oven thermal fuse open as well. I’m on her also stated unit would turn on and off by itself. Tested all other components and found control panel most likely cause of random oven events. Control panel along with both thermal fuses will need to be replaced to complete repairs.
Near Austin, TX 78738
Luis
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site to install parts from prev. Diagnosis. Replaced icemaker,ice box fan and main control. Powered unit on,icemaker ran through a harvest filled with water,ran diagnostics all test passed. unit working as designed."
Near Briarcliff, TX 78669
Cliff
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to replace icemaker and water valve for refrigerator. Re-tested unit prior to replacing parts and issue appears to be more with electron it controls as a post to mechanical icemaker. Main control board, infrared control, icemaker, and water valve will all need to be replaced at the same time to prevent further issues. Also ordering secondary control to ensure no failures. Return date is set for 11/21/18. ; ordrng 1 W10757851 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)"
Near Austin, TX 78730
Paul
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived onsite for the refrigerator not dispensing water. I found the refrigerator set at 34 degrees. I tested the RC temp and it was at 32 degrees. When I tested the dispenser it did work but the water pressure was very low at first and the more I dispensed, the higher the pressure got indicating the lines had ice in them. I set the temps at the factory recommended settings of 37 & 0 degrees. I explained the temp settings to ms. Ms stated the drip tray is discolored and will not clean up. I explained to ms that this would not be covered under the extended warranty because it’s cosmetic and not a functional part. Ms stated AIG said it would be covered. I called the office and spoke with Jen. Jen verified it was not covered. I let ms know. Call complete."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer leaking water from dispenser area. Found water inlet valve solenoids not closing all the way allowing water to drip from dispenser. Unit will need new water inlet valve. R/S for 11/20. Shut off water supply at house to prevent water leaks.; ordrng 1 W11165546 (VALVE)
Near Florence, TX 76527
Thomas L.
Job Details: 11/16/2018
WASHER GE GTW460ASJ9WW Arrived on site or no Fill condition. Removed and replaced parts recommended by the manufacturer to correct the problem. After repairs water tested good and allconnections were dry
Near The Hills, TX 78738
Luis
Job Details: 11/16/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for freezing in fresh food and freezer door not sealing. Found bracket not fully inserted to glide. Removed freezer door added silicone around liner gaps. Installed bracket to glide reinstalled door checked door seal good. Diagnosed air entering around damper enclosure when damper door is closed. Added sealer around damper housing.
Near Temple, TX 76504
Al
Job Details: 11/16/2018
DRYER AMANA NED4655EW "Arrived to inspect( HEAT/DRY NOT HEATING / NOT DRYING NOISE NOISE DURING OPERATION). Voltage tested and unit tested 240/120/120. Noticed there was a ventilation issue with the dryer and the vent tube. Tested all interior cutoff, heating element and thermal cutoff, all ohm tested good. No lint observed at the time of service, customer to go buy new vent tube. JOB COMPLETE."
Near Austin, TX 78736
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DISHWASHER HOTPOINT HDA3400G02BB Arrived onsite for customer complaint of mounting screws not installed to mounting brackets. Used 2 wood safe screws and installed to under counter. Dishwasher now does not sag. All water connections were dry at time of service.
Near Austin, TX 78744
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of no light in freezer and low light in refrigerator. Found bulb in freezer open replaced light freezer good and refrigerator light returned to normal.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found thermal cutoff with no continuity. Removed and replaced thermal cutoff. Also found dryer tube fully extended. Shortened dryer tube. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite to install new sump and adjuster kit to dishwasher from prior tech’s diagnosis. Removed both sump and adjuster kit on upper rack. Reassembled. Tested. Unit now fills,washes,drain and heats as intended. No other issues found. Upper rack adjust easy as well. All water connections were dry at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer PTS switch came off console. Removed console and found installed PTS switch back to console. Adjust holding tab out further so that switch does not move. Reassembled and tested. Switch now secured to console. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/16/2018
OVEN WHIRLPOOL GMC305PDB07 Arrived onsite to install new bake element to wall oven from my prior visit’s diagnosis. Powered off unit and removed faulty element coil. Installed new replacement. Reassembled and powered unit up. Tested unit. Unit now heats as intended. TOD not needed. No other issues found.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/16/2018
DISHWASHER GE GDT580SMF7ES "Arrived onsite to install parts to dishwasher from my prior visit’s diagnosis. When arrived, trim was uninstalled to all me to remove dishwasher safely. Tilted unit up. After inspection, found wash pump motor has shorted out causing poor washing. Removed and replaced pump motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. Good water circulation coming from spray arms. All water connections were dry at time of service."
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the tub full of water. The customer advised that the6 used it one time before and it operated fine and when she used it a second time, it would not drain. I pressed the cancel button to engage the drain pump and when I closed the door, I found that the door latch strike was not catching properly and not allowing the door to close securely. I adjusted the latch and tested the unit with no error codes. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Wesley
Job Details: 11/16/2018
MICROWAVE AMANA AMV2307PFB0 Arrived on site and found burnt diode. Replaced hi voltage parts. Also found blown fuse. Return tech to verify diode placed on correct cap side. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the tracks were badly twisted and bound causing the rack wheels to jump off the tracks and the rack falling. Also found that the rack wheels were broken. I removed and replaced both tracks and all four wheels and the two rack stops. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Lou
Job Details: 11/16/2018
DRYER WHIRLPOOL MEDB765FW0 "arrived on site to inspect dryer not drying on “normal” mode. Upon further inspection, the customer advised that when she dries on normal mode with a medium sized load, the dryer will run for a few minutes and then turn off. I removed the bottom panel to expose the element, fuse, thermistor, and cutoff/thermostat. Using my thermalcouple, I verified ohms or the components including the sensors. I removed the console to expose the control and removed J14 connector and using my thermalcouple I checked resistance at J14-3 and J14-6 and got 10.6 k ohms when I should have gotten between 11.5-13.5 k ohms. I removed and replaced the thermistor and tested the unit and it operated as designed. I advised the customer to dry larger loads in order for the unit to sense that there are clothes inside the drum. No lint observed during service, job completed."
Near Briarcliff, TX 78669
Cliff
Job Details: 11/16/2018
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to replace door bell Lowe’s for water. Replaced fellows and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78745
Robert
Job Details: 11/16/2018
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found fuse open and not starting. Replaced fuse and test dryer. Also noticed vent flow low. Recommend vent cleaned befor problem starts.
Near Round Rock, TX 78665
Lou
Job Details: 11/16/2018
RANGE WHIRLPOOL WEG730H0DS0 "arrived on site to inspect range showing error code F8E0-low fan speed. Upon further inspection, I attempted to turn the oven on and the unit would not respond. I placed the unit in diagnostics to check faulty codes ad found F8E0. I attempted to clear the code, but it would not clear. I unplugged the unit and I removed the control console and removed the burner heads and raised the cooktop to expose the main control. Using my multimeter, I verified ohms to the blower motor at the P5-1 and P6-3 and got 105.7 ohms. I then checked voltage DC at the P7-7 and P7-1 connections and should have gotten 5VDC but only got 1VDC. I quoted the customer CO180 $189.99 for diagnosis/labor and $113.60 for the blower and a 10% military discount for a total including tax of $293.07. The customer agreed to the repair and I removed and replaced the blower and using my liquid gas detector, I checked the three left side gas valves ad they were good. Once I had the unit back toget
Near Austin, TX 78747
Robert
Job Details: 11/16/2018
DRYER WHIRLPOOL WED7800XW0 Arrived on job for complaints of drum not turning. Found belt slip off tension pulley. Corrected belt location and test . Drum rotation good and air flow good
Near Buda, TX 78610
Robert
Job Details: 11/16/2018
WASHER WHIRLPOOL WTW7500GW0 Arrived on job for complaints of washer shaking and not completing spin cycle. Ran diagnostics and and checked spin operation good ran calibration. Test washer in spin cycle. No movement of washer operation normal. No leaks detected
Near Kyle, TX 78640
Robert
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on to replace brackets for freezer door. After replacement of parts customer test door and approved work. No leaks detected
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to replace harness. After replacement test air flow and cooling.
Near Buda, TX 78610
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on job for complaints of wet mullion. Ran diagnostics and got 12v to mullion. Ordered new mullion. Availability of part not showing office to schedule. ; ordrng 1 W11084813 (rail-mulln)
Near Spicewood, TX 78669
Cliff
Job Details: 11/16/2018
ICE MACHINE KITCHENAID KUIS18NNTB0 "Arrived on site to perform general maintenance for ice cream. Clean condenser coil, removed the ice, and initiated cleaning psycho. Fully inspected unit and found all is functioning properly and inform homeowner on finishing procedures for cycle. No further repairs were needed and all is working properly.Cleaner
Near Robinson, TX 76706
Steve C.
Job Details: 11/16/2018
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit goes off balance. Tested the unit and found in spin unit shakes a lot. Removed the top lid and gain access to the suspension. Found the suspension rod right front is not in place. Secured the suspension rod and assembled the unit. Unit works properly and all water connections were dry at the time of service
Near Troy, TX 76579
Steve C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived on site for the unit is leaking water. Tested unit and found the drain is clogged. Found excessive insulation Stuck in the drain. Went to the back and remove the drain tube and found it also has excessive foam build up and is blocking the water flow. Remove the insulation build up and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site and inspected refrigerator and found customer is having difficulty with doors staying open for no reason. Raised front feet to lean refrigerator back slightly per customer request. At this time the doors closed correctly and do not pop back open. Customer will continue to monitor fresh food and doors for correct operation, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2018
DRYER WHIRLPOOL LTE6234DQ2 Arrived on job for complaints of no heat found thermal fuse open. Will need fuse to complete.; ordrng 1 WP3403607 (cutoff-tml)
Near Austin, TX 78730
Paul
Job Details: 11/16/2018
WASHER WHIRLPOOL MVWB980BW0 Arrived onsite for the washer that became unbalanced and is leaking water during the rinse cycle. I found the suspension weak and the bleach dispenser overflowing due to a defective fill valve. Ordering the valve and marking the prescreened suspension as UORV. RS for Mon 11/26.; ordrng 1 W10853723 (VALVE)
Near Austin, TX 78757
Paul
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KFIS20XVMS2 "Arrived onsite for the refrigerator that is completely dead. I found part of the UI out. The UI has 12VDC to it but only the display functions. Nothing else on the unit functions. The main control has 120VAC to it but none of the AC circuit is leaving it, only the 12VDC circuit to the UI is working. I could smell a electrical burning smell coming from the main control. The low voltage control is discontinued. . I called the office and spoke with MS to see if the control could be rebuilt. MS to get with Shana about the control. Ordering C-NOTES & WPW10312695 CNTRL-ELEC.; ordrng 1 C-NOTES (SEE IF 13053103SP CAN BE REBUILT. OFFICE NEEDS TO SCHEDULE THE RV.) and 1 WPW10312695 (CNTRL-ELEC)"
Near Belton, TX 76513
Arthur B.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of RC section and deli drawer not maintaining temperatures on french door dual evaporator refrigerator. Checked temperatures and found RC @39F,Deli Drawer @39F. Called WPL Techline Kathy SR#7723457520 and advised to order temp logger to verify if temperatures are rising. Ordering temp logger. OF to R/S. All water connections were dry at time of service.; ordrng 1 PARTS (TEMP LOGGER)"
Near Salado, TX 76571
Steve C.
Job Details: 11/16/2018
DRYER WHIRLPOOL WED8540FW2 "Arrived on site for the unit is making vibration noise when unit is on. Tested the unit and found the left side of the unit is making a loud vibration and it’s coming from the motor. The unit is stacked and will need a second man. Will need two hours to complete the repair due to small utility room. Will use the motor, wheel, repair kit and the pads. Office will need to reschedule customer.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS)"
Near Lakeway, TX 78734
Paul
Job Details: 11/14/2018
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for the washer that is leaking. I found a tare in the bellow causing a leak down the door. I replaced the bellow and ran the auto test. I found the dispenser over filling when the dual cold water valve was energized and water dripping from the front under the dispenser. 1 WPW10212596 (VALVE)
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site. Checked for door issues. Found freezer door not opening at all. Found ice build up not allowing freezer door to slide out. Made an attempt to open freezer door but wasn’t able to.Instructed customer they will need to thaw out unit in order for us to finish repair. Reschedule for 11/20/18 per cust ; schdld next appmnt for 11/20 TUE !
Near Leander, TX 78641
James
Job Details: 11/14/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Customer stated that none of the dishes are drying in the unit. Ran diagnostics and found heat circuit fault in memory. Tested heat circuit and found heater to be good and working during diagnostics but is not coming on during normal wash cycles. Unit will need new control to repair. ; ordrng 1 W11087225 (cntrl-elec)
Near Kyle, TX 78640
Brandon
Job Details: 11/14/2018
MICROWAVE WHIRLPOOL MH1150XMB1 "Arrived on site for customer complaint of unit not heating, found cavity thermostat to be bad and control had burn marks. Ordering thermostat and control. ; ordrng 1 8183703 (thermostat) and 1 8204740 (CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"
Near Elgin, TX 78621
Thomas L.
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker due to stalled motor. Replaced control as it would not put power to the icemaker. Replaced both parts and icemaker now cycles properly. All water connections were dry.
Near Austin, TX 78717
Paul
Job Details: 11/14/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for the dishwasher not heating properly. I found a stored F7E1 error. I tested the unit and the element showed 8.8 ohms and I had no voltage to the element at the control. I changed the control out and tested the unit. The unit displayed an F2E1. The UI harness was connected in the control correctly. I reinstalled the old control and the UI worked properly. Ordering another W11131683 CNTRL-ELEC & W11116422 PANEL-CNTL JIC. RS for Mon 11/19, per Mr RS for Mon 11/26.; ordrng 1 W11116422 (PANEL-CNTL) and 1 W11131683 (CNTRL-ELEC)"
Near Austin, TX 78759
Paul
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRS970CIDH00 Arrived onsite to replace the previous diagnosed parts. I replaced the left rail but found out that the new rail came without a roller or a place to have a roller. There’s not a hole in the new rail for a roller to protrude. I Skyped Shana and she advised putting the part in research. Without the roller the bin drags the rail badly on the left side. Ordering C-NOTES.; ordrng 1 C-NOTES (NEED PARTS RESEARCH ON W10805083 RAIL. SEE PICS IN SDQP.)
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/14/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 KRFC604FSS00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the fill tube assembly and tested the unit. I installed the top left hinge cover. All functions appeared present and normal. No leaks observed during service.
Near Cedar Park, TX 78613
Lou
Job Details: 11/14/2018
UNKNOWN UNKNOWN GT4175SPS4 arrived on site to install previously diagnosed and ordered parts. I removed ad replaced the main control and the main switch (bottom of interlock) ad tested. The unit operated as designed and heated as designed. Job completed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/14/2018
DISHWASHER MAYTAG MDB8959SBS3 "Arrived on site. Checked for panel issues. Found panel bad LEDs not kicking on. Replaced panel and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78754
Joseph C.
Job Details: 11/14/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for “noisy operation” complaint. Inspected and calibrated unit. Could find no issues with unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Spoke with customer prior to arrival and was advised of ff frozen Evap. Customer has elected to defrost prior to service. No arrival. No quotes or service rendered. ; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)
Near Austin, TX 78723
Joseph C.
Job Details: 11/14/2018
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site for “no power to unit” complaint. Per my previous diagnosis, removed and replaced control. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Cliff
Job Details: 11/14/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to diagnose a washing machine that is not cleaning properly. Tested unit and found non-HE soap has been put in a load and go to dispenser causing excessive sudsing. This is causing clothes not to rinse and wash properly due to mis-register on water level. Advised homeowner on proper soap usage and cleaning products for monthly cleaning service.
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/14/2018
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for temperature issues. Found bake element not kicking on. Found loose connection at main board not sending power out correctly. Repositioned connector and connected to main board. Ran oven, all functions tested OK. Job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/14/2018
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for temperature issues. Found bake element not kicking on. Found loose connection at main board not sending power out correctly. Repositioned connector and connected to main board. Ran oven, all functions tested OK. Job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 11/14/2018
OVEN WHIRLPOOL WFE515S0ES1 "Arrived on site. Checked for temperature issues. Found bake element not kicking on. Found loose connection at main board not sending power out correctly. Repositioned connector and connected to main board. Ran oven, all functions tested OK. Job complete"
Near Elgin, TX 78621
Thomas L.
Job Details: 11/14/2018
WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for Noisey operation. Customer informed me the unit makes a squeaking noise at the beginning of operation regardless of clothes, no clothes, or cycle selected. Tested unit and found that the right front upper suspension ball was out of place. Re-inserted rod into ball in the proper position. All operations are now quiet and all water connections are dry.Dxc"
Near Spicewood, TX 78669
Cliff
Job Details: 11/14/2018
OVEN WHIRLPOOL RBS305PDB16 Arrived on site to diagnose an oven that is not heating. Tested unit and found thermal fuse shorted out. Replaced thermal fuse and tested unit. Found all is working properly at this time.
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/14/2018
WASHER MAYTAG MVWB765FW0 Arrived on site for complaints of low water and wet clothes after cycle. Found gear case bent causing unbalance. R&R GEARCASE and clutch and tested good no leaks on site
Near Austin, TX 78722
Joseph C.
Job Details: 11/14/2018
DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site for “unit does not wash” complaint. Inspected unit and found loose connection, at inlet valve. Reconnected. Tested unit. Unit is performing as designed. No leaks detected at time of service."
Near Austin, TX 78750
Paul
Job Details: 11/14/2018
DISHWASHER WHIRLPOOL DU1145XTPBA Arrived onsite for the dishwasher to replace the previous diagnosed parts. I found the customers wall water valve not shutting the water off to the dishwasher. I advised the customer to call a plumber out and have both hot and cold valves changed out to 1/4” turn valves. I also advised the customer to have the plumber install a stainless steel flex line to the dishwasher long enough to be able to pull the machine out without having to disconnect it. Ms will need to call the office to RS when the plumber is complete. Ordering C-NOTES.; saved tckt
Near Austin, TX 78703
Scott
Job Details: 11/14/2018
REFRIGERATOR WHIRLPOOL KRFC302EBS Arrived on site for unit off balance and rocking . Found right side leveling foot treads are stripped . Ordering roller/ foot . No water leaks detected at time of service . Return 11/20.; ordrng 1 WPW10515762 (roller-cab)