Service History 982

Near San Marcos, TX 78666
Robert
Job Details: 11/16/2018
WASHER MAYTAG MVWC565FW1 Arrived on job for complaints of washer not starting. Found lid lock not working. Washer will not start until lid is locked need lid lock to repair washer ; ordrng 1 W10838613 (lid lock assembly)
Near Austin, TX 78758
Wesley
Job Details: 11/16/2018
COOKTOP WHIRLPOOL ACR4303MFW2 Arrived on site and found unit operating as designed. Advised customer on standards.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 WDT750SAHZ0 Arrived to inspect unknown failure. I found the issue was with the dispenser. The lid had broken and would not open or close correctly. Office to order dispenser. No leaks observed during service. ; ordrng 1 W10861000 (detergent dispenser)
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KFIV29PCMS02 Customer has an extended warranty with Lowe’s gave customer the #
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/16/2018
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for heat complaints, found sensor out of spec, R&R sensor and calibrated unit and tested good, no gas leaks on site"
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for broken heater on fill tube. Removed door and ui,installed new fresh food door transferred all components to new door installed ui powered unit on tested ui operation good"
Near Austin, TX 78735
Luis
Job Details: 11/16/2018
FREEZER WHIRLPOOL KBSN608ESS01 Arrived on site for freezer drawer issue. Found damaged tab on drawer cover. Installed new gasket cover tested drawer operation unit working as designed.
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2018
RANGE WHIRLPOOL RF3020XGW0 Arrived on job to replace switches. Found switches causing the activity light to stay on and replaced. After replacement operation now normal.
Near New Braunfels, TX 78130
Robert
Job Details: 11/16/2018
WASHER MAYTAG MHW5500FC1 Arrived on job for complaints of not running past wash cycle no rinse and error code for no water. Found cold water hose not connected correctly. Reverse hose to cold water and washer working normal. No leaks detected.
Near New Braunfels, TX 78130
Robert
Job Details: 11/16/2018
DRYER MAYTAG MEDB50YW0 Arrived on job for complaints of no heat. Found heater open. . After replacement of heater test dryer operation normal.
Near Killeen, TX 76542
Arthur B.
Job Details: 11/16/2018
WASHER WHIRLPOOL WFW86HEBW1 "Arrived onsite for customer complaint of front load washer locked. Removed top panel and was able to open door. Found error F0E5 (Door Latch). Customer is providing door latch from local distributor. Advised can not warranty part, only labor. . Removed faulty door latch and installed new replacement. Tested unit. Door now locks,unlocks as intended. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on job to replace harness. Replaced sensor and moved thermostat for defrost to rear line about the solder point used tape and zip tie to secure to line.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Arrived on site for no water or ice despensing. Found filter clogged and recommend replacement, also found slimy rust in auger motor causing motor to seize. Not allowing ice to dispense; ordrng 1 W10822606 (motor)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2554AR "MSD2554AR Arrived to inspect breaker tripping. I tested the compressor and 7.3 run to start and 2.2, 4.8 run and start to neutral. I allowed the compressor to run for 15 minutes to settle and heard steady rattle/internal arcing sound coming from the compressor internally. I advised the customer the compressor is in the early stages of failure and due to the cost of compressor replacement and age of the unit, the customer elected to decline the repair. No water connections present."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS02 Arrived on site. Check for light issues. Found lights kick it on by themselves. Verified door switches all checked OK. Will need console and main board to repair unit. Office to reschedule; ordrng 1 W10876357 (CONSOLE ASSY ) and 1 W11040195 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS02 Arrived on site. Check for light issues. Found lights kick it on by themselves. Verified door switches all checked OK. Will need console and main board to repair unit. Office to reschedule; ordrng 1 W10876357 (CONSOLE ASSY ) and 1 W11040195 (CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS02 Arrived on site. Check for light issues. Found lights kick it on by themselves. Verified door switches all checked OK. Will need console and main board to repair unit. Office to reschedule; ordrng 1 W10876357 (CONSOLE ASSY ) and 1 W11040195 (CONTROL )
Near Belton, TX 76513
Dona
Job Details: 11/16/2018
WASHER WHIRLPOOL WFW96HEAC0 "Arrived on site for f8e1 error, customer stated that unit will sometimes just sit and not advance and other cycles unit will start flashing f8e1. Ran unit through diagnostics and found error of f8e1 stored. Unit ran through diagnostics with no failure. Found excessive sudsing still occurring , customer stated she has ran a few loads since last tech and had not uses any detergent. Checked pressure hose and air dome. Blew through pressure hose to clear anything blocking air dome. Added clothing to washer and ran a full cycle with no detergent. Unit went through entire cycle with no failure. Counted down appropriately with no failure. Not able to duplicate error code. Instructed customer to run unit with appropriate amount of detergent going forward. If problem does persist suspect faulty pressure switch. All operations check to specifications at this time. Not able to duplicate problem. Asked customer to monitor and take video when unit goes to fault. All wa
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MFI2569YEMO "Arrived on site. Checked for leak issues. Found drain clogged. Replaced with updated P-trap and thawed out drain, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MFI2569YEMO "Arrived on site. Checked for leak issues. Found drain clogged. Replaced with updated P-trap and thawed out drain, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MFI2569YEMO "Arrived on site. Checked for leak issues. Found drain clogged. Replaced with updated P-trap and thawed out drain, all functions tested OK. No leaks present. Job complete"
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/16/2018
RANGE GE PHS920SF1SS Arrived on site for no operation. Unit was displaying F640. Canceled and started oven at 350 degrees. Customer informed me that the unit unit was malfunctioning. Unit will accept command but will not energize any relays or perform any functions. Customer is aware control board has failed and other controls may also be needed. Office to locate parts and reschedule with customer. ; ordrng 1 2HOURJOB and 1 WB27X11206 (bridge board asm) and 1 WB27X27186 (induction asm)
Near Austin, TX 78738
Brandon
Job Details: 11/16/2018
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site to replace hose on ice machine, I replaced hose, unit tested good.
Near Austin, TX 78738
Brandon
Job Details: 11/16/2018
VENTHOOD UNKNOWN UXL6036YSS0 "Arrived on site for customer complaint of plastic housing being broken, I replaced broken housing, unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS01 Arrived on site. Checked for light issues. Found lights randomly kick it on throughout the day. Found service pointer for exact issue. Updated Consol assembly per service planner. All functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS01 Arrived on site. Checked for light issues. Found lights randomly kick it on throughout the day. Found service pointer for exact issue. Updated Consol assembly per service planner. All functions tested OK. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/16/2018
OVEN JENN-AIR JJW2830DS01 Arrived on site. Checked for light issues. Found lights randomly kick it on throughout the day. Found service pointer for exact issue. Updated Consol assembly per service planner. All functions tested OK. Job complete
Near Lakeway, TX 78738
Brandon
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL KXU2836YSS "Arrived on site for customer complaint of venthood fan not working, found faulty capacitor, I replaced capacitor, unit tested good."
Near Jarrell, TX 76537
Steve C.
Job Details: 11/16/2018
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for the unit is not working properly. Tested the unit and found the drum will not rotate and the motor is making a humming noise. Also found the heating element is constantly on in the element is not grounded. Found the unit will need a new motor, cutoff, element, timer, and blower wheel.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Austin, TX 78746
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for noise issue and moisture on gasket checked door seal good. Diagnosed noise from damper control. Installed new damper control,added sealer around middle divider on cabinet raised freezer door."
Near Dale, TX 78616
Joseph C.
Job Details: 11/16/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site for “not spinning at end of cycle” complaint. Inspected unit and found faulty lid switch. Removed and replaced lid switch. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site. Checked for no wash issues. Found sump and motor not allowing wash to occur. Will need sump and motor and control for back up. Resch for 11/27/18 ; ordrng 1 W11025157 (SUMP AND MOTOR ASSY )
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site. Checked for no wash issues. Found sump and motor not allowing wash to occur. Will need sump and motor and control for back up. Resch for 11/27/18 ; ordrng 1 W11025157 (SUMP AND MOTOR ASSY )
Near Seguin, TX 78155
Diego G.
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site. Checked for no wash issues. Found sump and motor not allowing wash to occur. Will need sump and motor and control for back up. Resch for 11/27/18 ; ordrng 1 W11025157 (SUMP AND MOTOR ASSY )
Near Lakeway, TX 78734
Cliff
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to Diagnose a dishwasher with a damaged front panel. Found front panel dented in upper right corner. Replaced door panel and found all is working properly at this time. Do you know was not hooked up to water at time of service.
Near The Hills, TX 78738
Brandon
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSF21D4MDM01 "Arrived on site to replace freezer door, I replaced freezer door, the unit tested good, however the freezer door handle was loose due to the set screws not catching properly on freezer door. I applied some power grab to the screws and told customer to keep an eye on it. Ordering grille because the original one did not fit the new door. ; ordrng 1 CNOTE (OFFICE TO DROP SHIP TO CUSTOMER ) and 1 CNOTE (AUTH) and 1 W10397395 (grille)"
Near The Hills, TX 78738
Brandon
Job Details: 11/16/2018
VENTHOOD KITCHENAID KIRD861HSS0 Arrived on site for customer complaint of downdraft not working found faulty gear motor. Ordering gear motor. ; ordrng 1 WPW10323310 (motor-gear)
Near , TX 78633
Jonathan
Job Details: 11/16/2018
COOKTOP WHIRLPOOL WCG51US6DS00 "Arrived on site for cooktop having or yellow flame (see SD-QUICKPIC). Called whirlpool tech support and spoke with Butch and advised to check correct insulation for neutral gas(SR#7723400826). Checked orifice and regulator, set to neutral gas. Found customer had dehumidifier in bedroom on. Had customer turn off dehumidifier and turn exhaust fan on and cracked door. Found failure is due to dehumidifier. Flame corrected itself(see SD-QuickPic). All checks good."
Near Austin, TX 78738
Brandon
Job Details: 11/16/2018
WASHER MAYTAG MVWB700VQ0 "Arrived on site for customer complaint of lid not locking on washer. Found lid lock to be functioning properly in diagnostic mode, found hinges for lid were faulty causing lid not to close all the way preventing the lid from locking. Ordering hinges. ; ordrng 1 WPW10141681 (hinge) and 1 WPW10141682 (hinge)"
Near Austin, TX 78729
Tyler B.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Arrived on site for buzzing noise, found water line rubbing unit, attached water line to unit and tested good.
Near Austin, TX 78758
Wesley
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRT311FZBM00 Arrived on site and found unit fridge gasket gapping. Restored gasket seal. Unit operating as designed.
Near Round Rock, TX 78664
Wesley
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 Arrived on site and installed handle. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site and leveled fridge and instructed customer on design. All else checks good, no leaks. Unit operating as designed."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF995FIFZ "Arrived on sote for no ice, found RF EVAP frozen, advised customer on defrost procedure. Signed waiver. Adding note for office to call customer for extended warranty information verification. Customer has 5yr extended via lowes ; schdld next appmnt for 11/20 TUE 8-12"
Near Round Rock, TX 78665
Wesley
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and found icemaker function proper and correct. Advised customer that symptoms were likely related to air gap. Advised to keep freezer door shut. All else checks good, at time of service. Icemaker not overfilling or freezing over. No evidence of icemaker fill spray."
Near Austin, TX 78758
Wesley
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on sound motor dead. Replaced sump and motor. Similar symptom after repair. Ordering control to correct voltage. Unit needs more work. ; ordrng 1 W11120155 (CONTROL)
Near Round Rock, TX 78665
Wesley
Job Details: 11/16/2018
MICROWAVE GE JVM3160RF2SS Arrived on site and replaced the fuse and the cap and diode and mag. Unit is now operating as designed. All checks good.
Near Round Rock, TX 78665
Wesley
Job Details: 11/16/2018
WASHER WHIRLPOOL WTW8500DC5 Arrived on site and tested unit for spin squeak. Unable to replicate symptom. Advised customer that all checks good and that some motion noise is normal.
Near Hutto, TX 78634
Wesley
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site and replaced missing stop. Advised customer on use and care.
Near Austin, TX 78757
Tyler B.
Job Details: 11/16/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site for no heat found cut off popped R&R cutoff and tested good
Near Austin, TX 78757
Tyler B.
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for nosiey unit,ran diag found control damper making noise, and had ice maker failure code for lost home position. R&R ice maker and dampener and tests good , no leaks on site"
Near Austin, TX 78728
Tyler B.
Job Details: 11/16/2018
WASHER MAYTAG MVWB835DW3 Arrived on site for console replacement. R&R console and tests functions. Working as designed. No leaks on site
Near Georgetown, TX 78626
Jonathan
Job Details: 11/16/2018
DRYER LG 110KWWZBX945 "Arrived on site for dryer not heating. Performed diagnostics mode and found L2 voltage drop. Gained access to element and fuses. Found cut-off failed again due to bad element. Need to replace element assembly to complete repair. Customer approved repair. Removed failed element assembly. Used shop vac to remove lint buildup. Installed new element. Ran on air dry to help remove dust particles. Ran on high high and measured temperature. All tested good.
Near Bruceville, TX 76630
Steve C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL ED5GVEXVD02 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the compressor will not turn on. The compressor electrical wiring checks good. Found the start device is shorted. Replace the start device and tested the unit. Unit works properly and advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service.
Near Austin, TX 78704
Scott
Job Details: 11/16/2018
WASHER WHIRLPOOL WFW9400SU01 "Arrived on site for f20 error . Ran diagnostics f20 was only error code . During fill water was barely coming into unit . Found valve was badly clogged with sediment . Replaced valve. Ran diagnostics water flow to unit is vastly improved . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Scott
Job Details: 11/16/2018
VENTHOOD KITCHENAID KXW4336YSS0 Arrived on site to install blower motor . Was unable to complete repair . Failed to notice on initial visit that back of unit needed to be removed to drop motor is grouted in to back splash . Informed customer . Unable to complete repair . No money collected .
Near Austin, TX 78704
Paul
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS01 Arrived onsite for the refrigerator to install the previous diagnosed defective parts by SM. I was able to remove the ice bin with a lot of pressure on the tabs. I installed the new bin and it comes off the tabs easy like it should. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived on site and inspected refrigerator and found fresh food door is forward/pokes out a little more than freezer door. Attended to adjust refrigerator feet but this had no effect. Inspected fresh food door hinge end it is not twisted, more missing part. Door seal is closing properly and there is no conversation present. Could not make any adjustments two fresh food door, collected service fee, job complete."
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/16/2018
RANGE KITCHENAID KDRS483VSS04 "Arrived on site checked range with gas detector and did not find anything registering on any burner valves or orifice exit. Used bubble solution on all connections for valves and orifices and did not find any gas leak. Reported findings to safety team, 7723349082"
Near Austin, TX 78746
Kevin
Job Details: 11/16/2018
OVEN GE PT956SM3SS "Arrived on site and inspected oven and found that top oven will not begin heating, and has been given customer F3 error code for fail temperature sensor. Replace temperature sensor and all function has now returned to oven. Started it on a bake cycle and broil cycle and it is operating properly, job complete"
Near Austin, TX 78746
Kevin
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site and found a gasket channel on the new door is broken and partially collapsed. Removed the fill tube heater from a new store and installed it in the old one. Heater should now work, know further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Austin, TX 78702
Scott
Job Details: 11/16/2018
DISHWASHER KITCHENAID KUDS03FTSS2 Arrived on site for dead dishwasher . Found dispenser solinod melted and control . Replaced dispenser and control. Still no UI .ordering UI console and another control.Please call to set return visit ; ordrng 1 AUTHO and 1 WPW10084136 (panel-cntl) and 1 WPW10084141 (cntrl-elec)
Near Austin, TX 78731
Paul
Job Details: 11/16/2018
DISHWASHER KITCHENAID KUDS30FXSS3 "Arrived onsite for the dishwasher that all the lights turn off after the unit fills with water. I checked stored error codes and found an F4E3, F6E2, F6E4, & F6E6. I found voltage to the pump but the pump motor only hums. I replaced the pump and motor assembly. I cleared the error codes and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/16/2018
OVEN JENN-AIR JMW3430HP00 Arrived on site to replace control panel which would not allow for microwaved usage. Installed new control panel that program properly and now both the oven and the microwave function properly.
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/16/2018
OVEN WHIRLPOOL RBS305PRS00 Arrived on site for no heat condition. Tested unit and found open TOD. Replaced and tested unit. All operations are now Norman.
Near Jarrell, TX 76537
Thomas L.
Job Details: 11/16/2018
RANGE WHIRLPOOL WFC150M0EB3 All right sounds like or unit displaying an F9 Failure code. Enter inventory home via garage. Verified that the voltage is coming to the phone or incorrect. Exited home via garage door. Left voicemail for customer.
Near Austin, TX 78735
Kevin
Job Details: 11/16/2018
DISHWASHER GE GLD5600N00BB "Arrived on site and Replaced motor, Upper and lower rats diagnosed by previous technician. Also found inlet water valve is leaking at connection to waterlines, took one picture. customer will need to provide a new water line. Upper rack was also missing stops and several plastic pieces, ordering remaining parts pending AHS approval.; ordrng 2 WD12X0344 (rack slide end cap)s and 1 WD15X10003 (valve,water) and 2 WD28X10180 (shelf multi purpose)s and 2 WD28X10181 (gripper stemware)s"
Near Georgetown, TX 78626
Jonathan
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for refrigerator developing moisture on mullion and freezer gasket. At time of service no moisture was present. Tested AC voltage to mullion and found within range. Tested heater resistance and found at 1.4 k ohms. Inspected RC and FC door gasket. Found minor gap between cabinet and cavity. Called tech-support and spoke with David (SR#7723454801). He stated to replace mullion and seal between cabinet of FC. Removed mullion and installed new. Added food grade whirlpool approved silicone between cabinet and cavity. Tested operation. All tested good, no water leaks present at time of service."
Near Austin, TX 78731
Paul
Job Details: 11/16/2018
REFRIGERATOR JENN-AIR JS42SEFXDA Arrived onsite for the refrigerator that has no lights and nothing is working. I found the DC power supply defective. The control has 120VAC into it but the DCV coming out of the control bounces from 0VDC to 18VDC and is not steady voltage. Need to replace the DC power supply to further test. ordrng 1 WP67001360 (SUPPLY- PO)
Near Georgetown, TX 78626
Jonathan
Job Details: 11/16/2018
RANGE WHIRLPOOL WFE540H0ES1 Arrived on site for oven having burnt smell from back of unit. Maintenance personal stated they found power cord loose on terminal block. Inspected damage and found minor damages done to power cord and not be to terminal block. Repaired power cord and tested all heating operations. All tested good.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/16/2018
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for oven getting error code. Performed diagnostics mode and found error code F1-E1. Found failed control and MCR according to tech sheet. . Removed failed MCR and control. Installed new controls and tested unit. All tested good.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "WDF520PADM7 Arrived to instal part. I removed and replaced the damaged door panel and tested. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 11/16/2018
RANGE JENN-AIR JES9800CAS02 arrived on site as left front burner was not working. Found switch was shorted and blackens. removed and replaced shorted left front burner switch.will also need. Unnerving as it has no resistance between both yellow wires. 62.98 Switch169.99work99.48 element; saved tckt
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/16/2018
WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site for commercial washer making loud noise durning spin cycle. Performed diagnostics mode , no error codes. Ran automatic cycle and found failed inter gearcase bearing. (
Near Waco, TX 76710
Steve C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is leaking water. Tested the unit and found the water tube to the icemaker has been chewed off by mice. Replace the parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76708
Steve C.
Job Details: 11/16/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the timer is defective due to the motor seized. Replace the timer and tested unit. Unit works properly and also advise the customer to call a electrician due to the wall plug is loose. Advise customer to clean air vents every six months.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/16/2018
REFRIGERATOR GE GFE29HSDASS "Arrived on site for RC not cooling. Found RC temperature at 60° and FC at 0°. Inspected RC evaporator and found ice buildup. Performed diagnostics mode and forced defrost mode. Checked voltage and amperage at main control to heater and found within range. Called tech support and spoke with Casey. Want through diagnostics mode and he stated air flow issue and to replace evaporator cover with fan. ordrng 1 SEENOTE (SCH APP DUE TO NO ETA ON RC COVER) and 1 WR17X13142 (evap cover asm ff) and 1 WR60X26866 (RC EVAPORATOR )"
Near Waco, TX 76708
Steve C.
Job Details: 11/16/2018
MICROWAVE GE JNM1541DN1BB Arrived on site for the unit panel is not working and unable to press numbers. Tested the unit and found the panel has shorted out. Replaced the panel and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/16/2018
OVEN WHIRLPOOL WGE745C0FS00 "WGE745C0FS Arrived to inspect temperature issue. During inspection the lower door was not fully seated into the hinge receivers and required removal and reinstallation. I tested the unit and found it claimed a 350 degree preheat at 360 cycling temperatures were 301, 348. I induced a 15 offset and tested. I advised the customer about calibration. Operational test good."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher water dripping down door coming under console panel. Performed diagnostics mode, no error codes. Removed panel to gain access to steam port and seal. Found console at a bent angle and not allowing steam port to seal. Will need to replace console to complete repair. Will return with inter door panel and vent gasket on return. Schedule return for the 28th due to customer availability. ; ordrng 1 WPW10733627 (CONSOLE)"
Near Austin, TX 78717
Jerry C.
Job Details: 11/16/2018
RANGE WHIRLPOOL WCG97US6DS00 "WCG97US6DS00 Arrived to inspect knob issue. I found the knob driver had failed and required replacement. I removed and replaced the knob and tested. Operational test good, no gas leaks detected during service."
Near Austin, TX 78717
Jerry C.
Job Details: 11/16/2018
OVEN JENN-AIR JJW3430DS02 JJW3430DS02 Arrived to inspect panel issue. The panel had incorrectly reacted to button presses and the clock was the only thing displayed. I removed and replaced the UI and set to the correct model. I tested the unit and operation was normal.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect rc temperature. I found it at 42 at setting 4 and set the unit to 5 bars and advised the customer on the setting. I verified within the service manual there are no temperature offsets and inspected thermistor placement. Operational test ok, no leaks observed during service."
Near Waco, TX 76710
Steve C.
Job Details: 11/16/2018
COOKTOP KITCHENAID KDRS467VSS04 "Arrived on site to replace the control, and membrane due to unit randomly beeping. Replaced both parts and tested the unit. Unit fan is working properly and tested the unit at 350 degrees. Turn the unit off and the cooling fan turns off. Called Whirlpool Sr#7723452009 Robert and advise the control is defective due to not turning on the cooling fan after baking. Also advise to replace the vent due to service pointer W10900021. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10852104 (cntrl-elec) and 1 W10903603 (deflctr-vt)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
ICE MACHINE KITCHENAID KUIA18PNLS4 KUIA18PNLS4 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the pump and control and connected to the customer provided replacement drain tube. I tested the unit and all functions returned and I found no signs of leaks. Operational test good.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WOC97EC0HZ00 Arrived on site for oven microwave combo having error F1-E4. Performed diagnostics mode found error code F1-E4. Ran test cycle on microwave. Called tech support and spoke with Kurt (SR#7723458288) He stated failure may of occurred with door switch press with door opened. With unit working correctly he advised that no repair is need. Tested heating operations. All tested good.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "WSF26C2EXY02 Arrived to inspect leak. I found the water supply ruptured and leaking onto the lower unit pan area. The filter head hammers badly and will require replacement. Due to the ruptured tubing, the high side tube was damaged and a section will need to be replaced as any movement will cause sealed system rupture. Office to order service port and dye drier and schedule two hours for return sealed system service. Water to unit shut off.; ordrng 1 SF8404 (SERVICE PORT) and 1 WPW10143759 (dryer)"
Near Austin, TX 78731
Paul
Job Details: 11/16/2018
DRYER MAYTAG MEDB850WQ0 "Arrived onsite for the dryer that just keeps running, never stops, and is not drying the clothes. I found a bird nest in the dryer duct on the outside of the home keeping the dryer from exhausting (see SDQP). The duct went straight thru the wall so I removed the flex duct and took a broom handle from the inside of the home and knocked the nest out of the vent pipe. I tested the dryer and the drum temp is cycling between 143-213 degrees and is working as designed. Call complete."
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 "WMH78019HZ0 Arrived to inspect heating issue. The heating system was making a very loud buzz and will require the mag, cap and diode to be installed. I found the door interlock system falsely triggering and it will require replacement of the interlocks and switches as well and may have contributed to the heating system failure. The customer is requesting the last call of the day on return service date of 11/21. ; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE) and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock, TOP) and 1 WPW10156813 (interlock, BOTTOM)"
Near Austin, TX 78749
Kevin
Job Details: 11/16/2018
DISHWASHER MAYTAG MDB4949SDE2 "arrived on site and inspected dishwasher and found no power showing on user interface. Inspected control board and found it is burnt out and main harness has burned out as well.
Near Austin, TX 78748
Kevin
Job Details: 11/16/2018
RANGE WHIRLPOOL WFG515S0ES "Arrived on site and inspected range and sound control has melted during a cleaning cycle, after replacing control all function has returned to Oven, Job complete"
Near Austin, TX 78741
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF560SMYB02 Arrived on site for noise issue. Power cycled unit diagnosed noise from damper control. Removed faulty damper installed new damper control powered unit on no odd noise from new damper
Near Austin, TX 78749
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for loud noise while unit is running. Found excessive vibration noise from bottom base of unit. Adjusted compressor set screws removed condenser tubing from vibration on each other. Lowered from wheel brackets powered unit on no vibration noise from base of unit.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
MICROWAVE KITCHENAID KOCE500ESS05 "KOCE500ESS05 Arrived to inspect code. I was able, after multiple attempts, to get into some mode that would only display the F6E8 error. Lighting within the chassis would not work as well. The unit was misinstalled the the feet were removed. The lower air duct was bent to clear the cabinet and will require correction. The customer will contact a contractor to correct the cabinet cutout. The unit will require the UI, microwave appliance manager, and chassis feet. Further discussion with the mfg is required due to installation issues. Office will schedule return service. ; saved tckt"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near Austin, TX 78723
Scott
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived on site for all fridge freezing stuff . Unit is defrosting . Replaced control and thermistor . All checked normal . No water leaks detected . Job complete.
Near Austin, TX 78725
Scott
Job Details: 11/16/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site for no heat dryer . Found high limit thermostat was blown .replaced thermostat . Unit is heating . All fuses and heater are checking good . No lint build up at time of service . Job complete . Did recommend to clean vent and replace hose .
Near Austin, TX 78749
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM00 Arrived on site for freezing in fresh food. Removed control cover found updated control for freezing issue not installed. Unit will need updated control assembly. Return appt set for Tuesday 11/20 collected service call fee; ordrng 1 W11223731 (CONTROL)