Arrived on site for dishwasher start button not working . Upon arrival inspected unit found f2 e1 control failure. Replaced control and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

WMH31017HS12 Arrived on site for a otr microwave making nosies and not heating. On arrival, I verified the issue. I replaced the diode then tested with a cup of water product is working as its designed.

Arrived on site. Defrosted evaporator, installed a new evaporator thermistor, ui and main control,reassembled unit powered unit on checked air flow to fresh food section good. W11518204,wpw10384183,w11742382

Arrived on site to inspect dryer not working. Upon further inspection, I powered the unit on to test and when i pressed the start button, nothing happened. I unplugged the unit and checked voltage at the wall and found 247V from L1-L2, 123V from L1-N and L2-N. I disassembled the unit to gain access to the inside of the unit and tested the fuse. I found it open and removed and replaced it. Using my jumper wire, I jumped the door switch and using the drive belt, I raised the tension pulley and tested the unit on Timed Dry. The unit is operating as designed. I unplugged the unit and inspected the rollers and found the front left roller almost seized to the axle. I removed the rollers and cleaned it and the axle and re-installed the roller and tested. It is now rolling as designed. Using my shop vac, I cleaned the lint from inside the unit and reassembled it. Retested, and the unit is operating as designed. I placed the unit in diagnostics showing error code F4E3-restricted airflow. Cleared the code and continued withntesting again and it continues to operate as designed. I recommended that the customer have the vents checked/cleaned again as the unit is showing the error code and the fuse was bad. Unit is operating as designed and no lint observed at the end of service, job completed. W10909685

Arrived on site to diagnose microwave sparking from the area above the console during operation. Verified customer concern and performed diagnostic testing on the unit. Removed necessary panels to inspect high-voltage components and found the high-voltage diode shorted, causing arcing/sparking during operation. Replaced the defective diode and reassembled the unit. Tested microwave multiple times with a cup of water to verify proper heating and operation. Unit is now heating correctly with no sparking or abnormal noises present. All functions operating as designed at this time. Job complete.

Arrived on site for dishwasher start button not working. Upon arrival inspected unit found f2 e1 error control failure replaced control and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site for dryer over heating . Customer is concerned about grill on heater box changed color . Advised customer this is a normal . Ran temp checks . Did advised to have vents cleaned due to some lint build up. Job complete

Arrived on site to inspect oven model WOES3030LS01 cancel button not responding. Upon further inspection, I checked the connections and found them to be without issue. I found that the touch pad key had failed. I replaced the console and reassembled and tested the unit and it is now operating as designed. W11659257

Arrived on site to inspect washer model WTW6157PB1 not filling with water. Upon further inspection I found the machine disconnected and drain hose on the floor with water some water spilled. I hooked up the unit and tested and found that the washer would not stop running the drain pump and would not let water come into the machine. I attempted to recalibrate and reset however the problem persisted. I found that the pressure sensor was faulty. I replaced the control and recalibrated and tested the machine and it is now operating as designed. No water leaks observed during service. W11789821

Arrived on site for drain pump constantly running. Upon arrival inspected unit found stored error F3 E1 pressure system failure. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to diagnose dryer overheating during operation. Verified customer concern and performed diagnostic testing on the heating and temperature sensing circuits. Checked airflow and inspected internal components for restrictions or failures. Found thermistor reading out of range, causing improper temperature regulation and overheating condition. Replaced the defective thermistor and reassembled the unit. Tested dryer through multiple heat cycles to verify proper operation and temperature regulation. Unit is now heating correctly without overheating and operating as designed. Job complete.

Arrived on site for washer stuck in drain cycle . Ran diagnostics got pressure sensor error. Replaced control, ran calibration and diagnostics test wash. All checked normal. No water leaks detected at time of service. Job complete

Arrived on site for a washing machine model MTW7205RW1 that wont respond but has power. Inspected unit and work area. The customer advised that the plug has power, but they can not get the machine to turn on or respond to any other keys. I turned the washer on and found it reading an F2 E2(UI disconnected) error code. I gained access inside and checked all electrical connections. I found the control to UI harness not fully inserted onto the user interface, causing the short. I removed and re-seated all connectors and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete. No parts were installed, and no leaks were present during service.

Arrived on site for a washer MVW6230HW0 with the lid locked. Found the ui not lighting up. While removing the ui it powered up. Power at the control was good then went away. I tapped on the noise filter and the power would come and go. Im ordering a W11614635 noise filter for the return visit. No leaks detected while on site. Office will need to reschedule. ; ordrng 1 W11614635 (Noise filter)

Arrived on site to test unit for excessive shaking, tested unit found extremely jumpy suspension, replaced suspension W10780048, and tested unit is now running as designed no leaks detected job complete no one available to sign

Arrived onsite for not draining WFW5620HW0. Repaired by accessing drain filter, found obstructed with lint and hair. Removed, unit is now drain properly. Tested thoroughly for operation. No leaks. Unit operating as designed.

Arrived on site for washer lid glass is coming apart from lid assembly. Inspected unit found glass is coming apart. Replaced lid and tested unit is now functioning properly and as designed to job completed

Arrived on site to diagnose vent hood blower not operating while lights were still functioning. Tested unit and confirmed the light circuit was working properly but the blower motor would not come on. Removed necessary panels to access the blower assembly and wiring connections. Inspected wiring and found the motor connection was not fully secured, preventing proper power from reaching the blower motor. Secured and corrected the connection, then tested unit operation. Verified blower motor is now operating as designed on all settings and lights are functioning properly as well. Job complete.

WTW8127LW2 Arrived on site for a washer banging making nosies when spinning. On arrival, the client showed me a video of the nosies. I installed the gearcase, suspension, rotor, and stator. Calibrated then tested product is working as its designed no nosies no water leaks visible from the main water supply.

Arrived on site for a dryer MEDB835DW0 making noises during use. Inspected the pulley and rollers. Found them not spinning freely. I replaced the rollers and pulley using a repair kit 4392067. Unit is operating as designed now. No other issues found.

Arrived on site to diagnose dryer not heating. Verified proper voltage and correct polarity at the outlet. Disassembled unit and removed the back cover to access the heating circuit and thermal fuses. Tested components and found the thermal fuse open, causing the unit to lose heat. Replaced the failed thermal fuse and reassembled the unit. Tested dryer through a heat cycle and confirmed unit is now heating properly and operating as designed. Job complete.

MED4500MW0 Arrived on site for a dryer not heating. On arrival I verified the issue. Further inspection I found the polarity was the issue. I recommend the client replace the outlet. No parts used product works as its designed.

Arrived on site for dishwasher not starting . Found some buttons would sometimes respond. Ran diagnostics got 2-1 &2-2 error codes . At start of test wash control would stobe on some of the led lights . Replaced control. Ran test wash cycle . Nomwater leaks detected at time of service. Unit passed all tests . Job complete

WOED5030LZ01: Installed new console, but convection, bake, and air fry functions were still unavailable. Accessed console options and called tech line. Tech advised selecting correct model number via settings > user info > model number, but touching it yielded no response or list of models. Tech recommended replacing console and ensuring proper model programming. Ordered new console.Case# 23472352; ordrng 1 W11659265 (Console)

Arrived on site for unit not shutting off. Upon arrival performed vent test and found Poor Airflow when vent is installed. Without vent shows Good Airflow. Continued to test on Normal cycle without vent and unit will not shut off. Proceeded to replace W11789530 control and still same issue. Potential vent restriction caused one of the sensors to fail. Ordering WP8577274 housing thermistor, W11050897 cut off kit and W11783725 heater duct thermistor. Office to reschedule ; ordrng 1 WP8577274 (Housing thermistor) and 1 W11783725 (Heater duct thermistor) and 1 W11050897 (Cut off kit)

Arrived on site to inspect dishwasher model WDF341PAPM2 not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11613479

Arrived on site to test unit WED4815EW1 for not heating. Upon arrival customer stated unit stopped heating again. Verified issue; drum tumbles normally but no heat produced. Gained access to heater circuit and tested thermal safety components. Found TCO reading open. Replaced TCO (W10900067) and retested operation; heating circuit restored and unit now producing proper heat. Unit is now running as designed, job complete.

Arrived on site to test unit WMH31017HS10 for not starting a cycle. Upon arrival initiated test cycle and found blower fan would energize briefly before cycle immediately canceled. Inspected interlock switch assembly and found lower interlock switch not fully depressing, preventing proper door switch circuit closure. Manually fully depressed lower switch and retested; cycle engaged and began heating normally. Proceeded to replace lower interlock switch (W11552018) and tested through multiple start attempts. Verified door switch circuit now consistently closing and unit starts every time. Unit is now running as designed, job complete.

Arrived on site to repair previously diagnosed issue. Replaced range front panel and name plate. Reassembled door and tested unit is now functioning properly and as designed to job completed

Arrived on site to test unit for not working and smoking, tested unit found a item stuck between floor and motor cover damaging rotor, cover, stator, recommend replacing rotor, cover, slider, clutch and stator, ordering additional parts to ensure completion, rescheduled for 5/15; ordrng 1 W11627512 (Motor cover) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11195971 (Stator) and 1 W11449841 (Gearcase) and 1 W11510461 (Wash plate)

Arrived onsite, MTW4205SW0 unit needed to be leveled because it had leak with bedding, basket balance too far forward in the in cabinet. No parts. Unit is now operating as designed.

Arrived onsite for microwave WMH31017HB08 not heating. Inspected and found capacitor and diode covered in oil and shorted. Replaced cap w10850446 and diode w11256462. Tested and unit is now functioning properly. Job complete

Arrived onsite for unit operating with noisy ice fill valve. Adjusted inlet pressure to reduce chatter. Unit is operating as designed. No parts. Advised customer on normative noises range for ice fill.

Arrived on site. Removed icemaker housing found ice build up fill tube,removed heater found broken line on fill tube uploaded pics ordering a new fill tube; ordrng 1 W11686799 (Fill tube)

Arrived on site (Unit C) to test unit WTW4955HW3 for pump running. Upon arrival customer stated drain pump constantly runs unless power is removed. Applied power, drain pump immediately engaged indicating a pressure system fault. Entered diagnostics and found F3E1 (pressure system fault) error code stored. Per S code S153EB, followed TSP W11766193. Both model and serial number fall within the rework. Cleared error code and reset control, cycled power, drain pump still immediately engages. Inspected pressure hose, found no kinks, punctures or restrictions. Valve is not leaking. Pressure switch on the control has failed. Replaced control (W11608056) and applied power, drain pump no longer immediately engages. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to diagnose dishwasher leaking. Tested unit and found water remaining in the tub due to the dishwasher not draining properly, which caused water to overflow and leak from the unit. Removed standing water from the dishwasher and accessed the drain system for further testing. Checked the drain pump and found the drain motor shorted and not operating. Replaced the failed drain pump and reassembled the unit. Ran multiple test cycles to verify proper operation. Unit is now draining correctly with no leaks present at this time. Job complete.

Arrived on site to diagnose oven for damaged console. Found damaged console on the right side. Customer said they will be working on the cabinet soon and would like to reschedule. Customer will call to schedule ; O-emld tckt

Arrived on sife for washer getting stuck in drain mode. Verified model and serial. Verified wiring to control trol is good. Pressure hose is clear. Replaced main control. Recalibrated and ran automatic test cycle. Call complete . No leaks.

Arrived on site for washer having control issues. Drain running. Entered diagnostics and found F1e1, f8e1, f3e1. Verified model and serial. Wiring is good. Pressure hose clear. Replaced main control. Recalibrated and ran automatic test cycle. Call complete. No leaks

Arrived on site for washer not locking. Found broken peice off of lid lock. Replaced lid lock. Verified operation

Arrived on site for dishwasher WDF332PAMS0 with issue of not draining. Upon arrival, inspected unit. There is standing water in tub. I ran drain cycle and drain pump only makes slight humming sound. I drained all water manually. I inspected drain pump and found impeller detached from motor shaft. Need to replace drain pump. I replaced drain pump W10876537. Test unit and is operating as designed. No leaks present. Job complete

Arrived on site to test unit for gasket issues, tested unit found both RC gaskets cracked, replaced gaskets W10830046 x2 and molded them using heat gun, unit is now functioning as designed no leaks detected job complete

KDTM404KPS2. Customer stated dishwasher was leaking underneath, with wet floor tiles and water beneath. DishwasherIt started to leak after a repair had done been by a different company. Customer had turned off water supply.I turned it back on and ran a cycle for about 8 minutes. No water visible from or around dishwasher. Canceled cycle and drained unitno water anywhere. Noted dishwasher leaning significantly to the left, which may have caused the leak; leveled it and ran another 8-minute cycle. No leaks during wash or drain. Customer mentioned unit filled by itself, possibly due to garbage disposal sink backup. Advised customer to monitor for further water or auto-fill and call back if issues recur. At this time, dishwasher is not leaking anywhere visible and is working as intended. NO WATER LEAKS OBSERVED DURING SERVICE.

Arrived on site for refrigerator WRS315SDHZ21 with issue of ice not dropping out of tray. Upon arrival, inspected unit and is making ice but not harvesting. Tried resetting icemaker but not responding. I replaced ice maker W11681282. Test unit and is operating as designed. No leaks present. Job complete

Washer MTW7200RF1. Customer stated that the unit would randomly and intermittently stop working. Ran diagnosis, and there was an F2E2 fault code, which is UI related. Disconnected UI. No tech manual for this model, so could not get further details on the fault code. Ran UI panel test; everything functioned properly. Checked connection from the UI to the main control; it was seated properly. Ordering user interface panel and main control. Office to contact customer when parts come in. No leaks detective time of service.; ordrng 1 W11806518 (Panel UI) and 1 W11806519 (Control)

Arrived on site for dishwasher soap dispenser malfunctioning. Inspected unit found soap dispenser door defective. Replaced dispenser and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Unit is stacked. Dryer must be removed to service. Removed dryer with maintenance. Found power going to conteol but there was no indicator light. Replaced main control. Ran automatic test cycle. Call complete

MVWB835DW4. Customer stated washer making loud squealing noise during spin, with excessive shaking and vibration. Noted inner basket has significant play. Checked hub and nut; both tight. Inner basket worn, causing vibrationorder inner basket and hub nut. Suspension checked and solid. Replace slider on return visit. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W10811960 (Basket) and 1 W10909670 (Spanner nut)

Arrived on site to refrigerator leaking water on floor. Water is not coming from inside refrigerator. Pulled unit out and found water leaking from water valve. Ordering parts needed. Reset for tues; ordrng 1 W11524655 (Valve)

Arrived on site to install previously diagnosed and ordered parts. Due to the valve failure, and the rotor bolt seized to the old gearcase, I removed and replaced the valve and installed a new rotor bolt then calibrated the unit. Tested the unit in diagnostics and it is operating as designed. No water leaks observed during service, job completed. W11789511, W11595805

Arrived onsite for broken start button WDT730HAMZ1. Repaired by replacing control W11683480. Tested unit. Unit is now operating as designed. No leaks.

MTW4205SW0. Customer reported the washer was loud, making noise, shaking, and walking during operation. Ran diagnostics; no faults found. Noted unit leaning left; adjusted left-side legs to level it. Recalibrated washer and replaced door strike w11513250, as it would not engage properly. Inspected lid; it was fine, not bent or warped. Ran auto test: unit filled, agitated, drained, and spun correctly. Performed wash test with load; all functions normal. All noises are normal operational sounds. No leaks detected time of service. Customer wanted unit replaced due to unhappiness with performance and noise; advised her to return to retail store or contact Whirlpool customer care, as we cannot replace the unit.

Arrived on site to repair previously diagnosed issue. Ice maker line needs ti be replaced was snapped. Replaced ice maker suppl u line and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on site to test unit for not working properly, customer stated that its intermittent but they cant turn the washer on, customer demonstrated how its turned on, noticed that customer is holding button down for to long causing unit not to power on, explained to customer that this is not a button but a touch pad and it only needs to be tapped, demonstrated to customer how to properly turn on unit and ran a full diagnostics, unit is running as designed no leaks detected job complete no parts installed

Arrived on site to look at model WTW5100HC3 for customer complaint of unit out of balance. Found no error codes in diagnostic mode. Ran full diagnostic test cycle found basket wobble with no clothes, found spanner nut stripped, gearcase bearings failed. Will need gearcase, washplate, spanner nut, splutch, and belt. ; ordrng 1 W11551646 (Spanner nut)

MHW5630HW3. Customers stated the washing machine would not spin; they had to put it in drain and spin to drain out and spin the clothes. Ran diagnosticsno fault codes. Noticed the door was stiff and sometimes caught when opening. Removed and replaced door latch w11565030. Ran unit through normal cycle and noticed the spin setting was offthis could have been from the customer accidentally bumping it and turning it off. Set spin to normal on this cycle, saved into memory. Ran auto test: it filled, tumbled, drained, and spun. Door opens and closes fine. Washer is working as intended. No leaks detected time of service. Advised customer to check and ensure the spin is turned on and not off while using any setting.

Arrived on site to diagnose range oven tripping the breaker during operation. Verified customer concern and performed diagnostic testing on the bake and broil circuits. Inspected wiring, terminal connections, and heating components. Found signs of nuisance tripping caused by failing bake and broil elements drawing improper current during heat cycles. Replaced both the bake and broil elements and reassembled unit. Tested oven through multiple preheat and cycling operations to verify repair. Unit reached temperature properly and operated without tripping the breaker. All functions are now working as designed. Job complete.

Arrived to 6208 for unit not spinning. Upon arrival checked error codes and found F2E1 stuck key and F7E1 basket speed fault. Cleared codes. Checked underneath unit and found 0MFD to the capacitor. Proceeded to replace W11614512 capacitor. Tested unit and now unit is functioning as designed. No water leaks detected at this time

Arrived on site to look at model MVW5430MW1 for customer complaint of unit not draining, found drain pump connection came loose. I reattached drain pump harness, unit tested good. No leaks after repair

MGR6775BDQ Arrived on site for a top oven, not heating. On arrival, I verified the issue. Further inspection I found the igniter has failed. I replaced the igniter then tested product is working as its designed.

Arrived on site to replace previously ordered parts. Upon arrival, contractors arrived at the same time to install water line. After water line was replaced, proceeded to replace W11683480 control and W11613564 console. Also found latch not engaging on the strike. Proceeded to replace WPW10653840 latch. Tested unit and now unit is functioning as designed. No water leaks detected at this time.

Arrived on site to inspect refrigerator model KRFC236SPS02 ice maker spilling and causing a large block of ice to form in the bin. Upon further inspection I checked temperatures and measured -10 degrees FC 34 degrees RC. I gained access to the the ice maker and found the ice maker had stalled mid cycle. I placed the unit into diagnostics and ran test 181 to force harvest the ice maker and it failed to harvest due to a defect in the motor or tray. I am ordering the ice maker. Office to schedule return service. No water leaks observed during service. ; O-emld tckt

Arrived on site to inspect washer WTW5057LW0 noises. Upon further inspection, ths customer advised that the last 8-10 seconds of the spin cycle, the unit makes a loud noise. I placed the unit in diagnostics showing no error codes and tested. The unit operated as designed with no unusual noises. I calibrated the unit then performed another diagnostics test and it continued to operate as designed and u able to duplicate the noise. I tilted the unit back and inspected the hearczse and other components and found all in good operating condition. I re-leveled the unit due to seeing a slight lean forward in the basket and then retested. The unit continues to operate as designed. I recommended that the customer monitor the unit and get a video of the noise that theyre experiencing and call it in for service. Unit is operating as designed and no water leaks observed during service, job completed.

Arrived on site for a washer WTW4816FW3 not starting. Found the latch w11307244 not working in service mode so I replaced it. Also found the control not sending voltage to the valve. I replaced the control and retested. Unit is operating as designed now with no leaks.

Arrived on site for no ice. Removed bin ran icemaker harvest test in diagnostic failed reading BF with no ice or obstruction, replaced the icemaker and ui,entered diagnostic ran harvest passed ran fill test passed. W11763849,w11646196

WTW4307SW0 Arrived on site from previous tech visit to install parts. I installed the control board, and decoder. I calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

Arrived on site for a washing machine model WTW6157PB0 that is not completing cycles. Inspected unit and work area. The customer advised they didnt know what was going on be cc ausenthe machine generally doesnt work but sometimes it does work on normal cycles. I ran the unit through diagnostics and found an F9 E1 (long drain) and F7 E6 (motor circuit open) error codes. I ran the unit through a diagnostic cycle and found the inlet valve continuing to draw in water 3 minutes after the unitnstopped calling for water. I also found the shifter having a hard time shifting between agitation into spin. I checked underneath the washer and found the slider partially broken. I replaced the slider W10734521 and housing W11627513 and tested the unit. I then found when it went to drain on the second test cycle, the unit stopped draining mid-drain and then started making a rattling noise with no water leaving the unit. I used a shop vac to remove the water and gained access to the drain pump. I found the drain pump internally failed. I replaced the drain pump W10876600 and tested the unit. The unit began to work and operate as designed with no leaks present during service. Call complete.

Arrived on site (Unit 3405) to test unit WRS571CIHZ04 for not cooling properly. Upon arrival tenant stated RC temperatures are inconsistent; some days compartment reaches room temperature and other times items begin freezing. FC cooling remains normal. Inspected unit and found RC internal temperature at 28 while setpoint was 35. Sealed system and airflow in FC operating normally, isolating failure to RC air management. Suspected diffuser intermittently sticking open or closed, causing unstable temperature regulation. Replaced diffuser (W11236851) and control (W11670354). Verified damper operation through diagnostics; diffuser now opening and closing properly with correct airflow modulation. Unit is now running as designed, no leaks detected, job complete.

Arrived on site for a washer MHW5630MBK0 moving while operating. The washer was turned and hitting the dryer when I arrived. Found the washer leaning back so I leveled as low as possible. Customer had rubber feet so I installed them and ran a full quick cycle. Unit shook when starting to spin but leveled out and didnt move at all in high spin. Got same results in service mode high spin. Techline was closed but I have videos if we need to call them. No other issues found.

Arrived on site. Diagnosed a defective right side fresh food door gasket, replaced gasket, remolded gasket checked seal good. W10830162

Arrived oniste for ART308FFDM11, stuck evap fan blade. Adjusted fan space to keep fan blade from, jamming and allow proper air flow. No parts. Now the unit cools properly. No leaks.

Arrived on site to install previously diagnosed and ordered parts. I installed the valve, container, chute bracket and coupler. I test the fridge and it is now operating as designed. No water leaks observed during service. WPW10341320 W11347840 WP2220458 W11573761

Arrived on site for an electric range model WFES5030RZ0 that had the inner glass shatter. Inspected unit and work area. I confirmed the customers complaint and found the inner glass had failed. I removed all glass and replaced the inner glass WP8053948. I tested the unit running the unit up to 350 degrees and found the unit reach preheat without an issue. The unit is now working and operating as designed. Call complete.

Arrived onsite for washer MVW4505MW3 shaking and not spinning clothes out . Ran diagnostics and found error for out of balance. Ran auto test and components passed. Customer was washing single heavy blanket. Ran a normal size load of laundry and unit performed as designed. Instructed customer on loading as well as detergent use finding detergent was not HE and was excessive. Customer understands. Job complete

Arrived on site for refrigerator not making ice, customer says it worked for 2 weeks then stopped. Verified icemaker has voltage but does not cycle. Removed icemaker. Found irregular cubes in tray. Replaced icemaker and water valve. Cycled and verified operation. Call complete.

WFE525C0BS0 Arrived on site for a range with door pulling apart. On arrival, I verified the door is pulling apart. Further inspection, I found the right and left trim have failed and needs replacing. I ordered two trims left and right. Returning parts will be needed. I rescheduled the client for 5/12/26; ordrng 1 W10761018 (Left trim) and 1 W10761014 (Right trim)

Arrived on site for fridge still leaking . Ran water and found another leak on filter housing . Replaced housing . Reran water test and all connections dry . No other leak detected at time of service. Job complete

Arrived on site to test unit for leaking from ice maker, tested unit found weeping valve causing ice maker to overfill fill, inspected ice maker and found liner pealing, replaced ice maker W11658802, ice box fan W10846539, and valve W11482383, inspected ice bin and found a hole on the side causing ice to fall out, ordering ice bin reschedule for 05/14; ordrng 1 WPW10347093 (Ice bin)

Arrived on site to replace previously diagnosed left and right brackets, replaced W11131390 and W11161915 and tested unit is now running as designed no leaks detected job complete

Arrived on site to install ordered parts on a refrigerator WRS325SDHZ14 not dispensing ice. Installed the new spacer wpw10221048 and tested the dispenser. Unit is operating as designed now. No leaks detected while on site.

Unit is in apt 4303. Arrived on site for drain pump always running. Confirmed drain starts as soon as power is applied. Found f1e1, f3e1, f8e1. Verified model and serial. Verified pressure hose is clear and wiring is good. Replaced main control. Recalibrated and ran automatic test cycle. No leaks. Call complete

Arrived onsite for dishwasher with multiple failures. Found unit inner door damage is cosmetic, caused during abnormal use by child and therfore does not qualify for repair or directly affect function. Ordering correct upper track wheel and returning with console. No leaks. Replaced washarms W11627525, W11806547 and wheel assembly W11662340. ; ordrng 1 W11675848 (Right side upper wheel track.)

Arrived on site to test unit for water leak, customer stated that when they turned the water one water started to come out the dispenser, freezer and under the unit, tested unit found cracked water valve, when customer turned on the water, it started spaying water on the connectors causing unit to activate dispenser and ice fill, replaced valve W11645245, and tested unit is now running as designed no leaks detected job complete

Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the upper spray arm assembly, diverter disk, and diverter cover. Tested the unit in diagnostics showing no error codes and the unit is operating as designed with no further noises. No water leaks observed during service, job completed. W11814182, W11679656, W11580016

Arrived on site for a range WFG320M0MS0. Customer stated that the inner glass fogs up during use. I verified the issue and found the left inner gasket not seating properly. Im ordering two W11104748 inner door gaskets further return visit. Office will need to reschedule. ; ordrng 2 W11104748 (Inner door gasket)s

Microwave model WMMF7330RZ00. Verified wifi connectivity issue. Customer mainly used the app to connect, but it failed. Replaced door w11800303 and retried, but wifi still would not connect. Called Whirlpool wifi team, documented issues. Team advised checking if serial and model numbers were in microwave preferences. I checked, and they were not. Team stated this is why it will not connect; customer should call Whirlpool customer care, as they may need to replace the microwave. Obtained case number from Whirlpool wifi team. Gave info to customer and advised calling Whirlpool customer care tomorrow.Case# 23452563

Arrived on site to inspect oven model WOEC5030LZ01 not heating properly. Upon further inspection I tested the oven at 350 degrees. The oven preheat to 401 which is normal. I then monitored the following 3 cycles and found the average temperature was 352.1 degrees. The oven is heating and operating as designed. On one on site to sign

Arrived onsite for unit with various issues. KUDK03ITBL1, replaced upper track wheels WPW10078214 X 4, dispensr WPW10199696, door gasket w11196317. Unit is now operating as designed. No leaks.

Arrived on site for thin to no ice. Ran diagnostic weak water flow from valve,pump shutting off water early, replaced the recirculating pump, water valve and bin thermistor ran diagnostic all test passed. W11542867,wpw10511923,w10897719

Arrived on site to replace mounting screws securing the dishwasher door latch assembly. Upon inspection, found the original screws stripped and damaged, preventing the door latch from being properly secured. Removed damaged hardware and installed new screws to properly fasten the latch assembly in place. Tested door operation multiple times to verify proper alignment and engagement of the latch. Verified dishwasher starts and operates correctly with door latching properly. Unit tested good. Job complete.

Arrived on site to replace previously diagnosed part. Upon arrival replaced harness (W11708398) and applied power, all function has returned to the unit. Ran a full test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, job complete.

Arrived on site to diagnose cooktop downdraft fan not operating. Tested unit and found blower motor not receiving power. Customer stated that previously only one fan speed setting was functioning before the blower stopped working completely. Removed unit components to access wiring and inspected electrical connections. Found blower harness damaged/broken, causing loss of power to the blower assembly. Verified blower motor itself was not receiving proper voltage due to failed harness connection. Ordering new blower harness for repair. Office to reschedule return visit. Requesting 2 hours on return visit to complete repair and testing.; ordrng 1 W11190478 (Harness) and 1 2hourjob (2 hour job)

Arrived on site opened new part and part was damaged. Ordering 2 modules with 2 hour job ; ordrng 2 W11766935 (Module)s and 1 2hour (2 hour)

Arrived on site. Checked door seals good all gaskets sealing correctly no ice build up in freezer,found large gaps between liner and cabinet in freezer section and lower section in fresh food. Added sealer to gaps checked door operation and seal good. Wp482338

Arrived on site for refrigerator not cooling. Unit only has lights working. No fans or anything else. Cycked thermostat back and forth. After a few tried the cooking turned back on. Compressor and fans working just fine. Replaced thermostat and defrost control to prevent cooling from stopping again. Verified operation. Call complete

Arrived onsite for unit not operating correctly on MW. I confirmed when opening the door the unit will continue to run for about 2 seconds andmshut off, customer syayed that sometimes it will run for longer. For repair on unit I am ordering W11754874 MW control and returning tech to replace the control and interlock harness. Office to RS for control. Advised customer that since this is a combo the wattage on the microwave is rated lower than a standard OTR and will take longer to heat and to also get the unit set on wifi for update purposes. Customer understands and will set up. ; ordrng 1 W11754874 (Control MW)

Arrived on site to look at model MVW6230HW0 for customer complaint of squealing noise. Found noise coming. From actuator not shifting properly causing belt and splutch to have issues. I replaced actuator, splutch, and belt. Calibrated and tested, unit tested good.

Dishwasher KDPM804KPS1 had a leak from what appeared to be the inlet. Pulled out assembly and noticed both tub nuts on the third rack were damagedone completely missing, the other broken. Ran dishwasher and observed water leaking where the third rack and tub nuts secure, running down the top side of the tub. Most likely occurred during install. Ordering left side third rack and both tub nuts for the left side. Left dishwasher partially uninstalled because customer said it was okay. Mounting screws for dishwasher are in the door next to the dishwasher on the left hand side. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11047813 (LH rail) and 2 W11545286 (Tub nut)s

Arrived onsite for washer MTW5600RW0 making noise. Found cam making grinding noise. Replaced cam W10721967. Tested unit and unit is now functioning properly. Job complete

WDF510PAYW2 Arrived on site for a dishwasher at the bottom being corroded. On arrival, I verified that the filter and cover had buildup from hard water and soap and just needed to be cleaned. I ran diagnostic no error codes product works as its designed no water leaks visible from main water supply. No parts used. The client is going to clean the filters.