Near Waco, TX 76710
Jonathan
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL KSC23C8EYW02 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both icemaker and installed spacer on the unit. Tested unit and unit is not working as designed. Call complete.
Near Waco, TX 76708
Jonathan
Job Details: 01/25/2021
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both tracks and reassembled unit tested unit in a normal dishwashing cycle and unit is now working as designed. Call complete.
Near Bruceville-Eddy, TX 76524
Jonathan
Job Details: 01/25/2021
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for a dishwasher that’s not filling. Inspected unit and work area. Customer advised that he does think the water is filling into the dishwasher but his dishwasher is not washing dishes. Placed unit in service diagnostics and found an F4 E3 (wash motor not running) error code. Ran unit through an auto test and the unit filled but would not spray out of either spray arm and eventually did drain. Ordering pump and motor in office will need to contact customer about reschedule date due to an out of stock item and psp item.; ordrng 1 W11309335 (pump&motor)
Near Temple, TX 76502
Jonathan
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL GD5SHAXLQ00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced coupler, compressor, day dryer, and wire harness. Placed unit under a vacuum for 10 minutes and unit held a vacuum. Charged unit and low pressure stabilized at zero psi in the high pressure stabilized at 150 psi. Unit begin to cool and is working as designed. Call complete."
Near Elm Mott, TX 76640
Jonathan
Job Details: 01/25/2021
COOKTOP FRIGIDAIRE FFEF3052TSF "Arrived on site for a cooktop that has a cracked glass top. Inspected unit and work area. Found two chunks missing out of the glass as well as cracks connecting the two going across the front right burner. unit will need part number 5304513835. ; saved tckt"
Near Kempner, TX 76539
Tyler
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL ED2FHEXNQ00 Arrived on site for refrigerator not cooling properly. Customer stated that a month ago the unit had frost it up as if it had a defrost issue on the freezer side but said that for the past month and not notice any issues whatsoever in the unit had been functioning as designed other than it taking too long to cool. Upon further inspection of the unit I found that the thermostat was the main cause the unit would not even turn on unless the thermostat was cranked up to the highest setting between four and five I was able to check continuity on resistance and voltage from the defrost control board as well as by middle thermostat heater and found all three were working as designed and then verify that the air baffle and dampers were functioning allowing cold air to flow properly from the freezer. Ended up replacing the thermostat and was able to reassemble and test that the fridge is not fully functional as designed call complete
Near Copperas Cove, TX 76522
Tyler
Job Details: 01/25/2021
RANGE GE JP3030DJ2BB Arrived on site for a cooktop meeting previously diagnosed front right element burner as well as infinite switch and wire harness assembly. Upon arrival I was able to uninstall and disassemble the parts that were broken side the unit and re-assemble and install all new parts that were previously diagnosed high then reinstall the unit and tested to verify that the front right burner is now fully functional as designed. Call complete
Near Kempner, TX 76539
Tyler
Job Details: 01/25/2021
DISHWASHER GE GDF510PSJ0SS Arrived on site for dishwasher not drying or heating the water. Upon entering diagnostics I found the thermistor/float switch was broken and no longer communicating with main control. Also found the main door gasket was in great condition but the baffel seal below the door was breaking off which is going to cause the dishwasher to leak if not replaced. Office will need to reschedule due to parts currently out of stock.; ordrng 1 WD08X21894 (dishwasher door gask) and 1 WD21X10519 (switch flood)
Near Woodway, TX 76712
Jonathan
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for an icemaker that was broken again. Inspected unit and work area. Found icemaker arm had yanked down on the icemaker tray causing the tray to bow and break. Replaced ice maker and tested unit. Unit is now working as designed. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 01/25/2021
OVEN KITCHENAID KDRS483VSS03 "Arrived on site to inspect range console display not working. Upon further inspection, I found the display blank and the cooktop working. I pulled the unit out and tested voltage at the outlet and got 125V from L1 to L2. Checked voltage at the terminal block and got the same results. I cycled power to the breaker and retested and same results. I recommended that the customer have an electrician look at the breaker and outlet and once they have it repaired, if the unit continues to not operate to contact the office and schedule service. Unit left plugged in to operate cooktop and no gas leaks detected during service. Job completed."
Near Killeen, TX 76542
Tyler
Job Details: 01/25/2021
COOKTOP FRIGIDAIRE FGEC3045KS1 Arrived on site for cooktop that customer stated the front right burner would not cook food fast enough although the burner would seem to work on initial power up but overtime customer stated would dim the power. Upon arrival and further inspection I checked voltage for the front right into the switch and found out the voltage was fine but that over an extended period time 10 to 15 minutes or more the burner would start to die down on its own even if it was such a high high then replaced the infinite switch and reassembled and tested the unit to verify that the burner is now functioning fully as designed and was able to boil water between 5 to 7 minutes as intended customer was happy with the results. Call complete
Near Temple, TX 76502
Tyler
Job Details: 01/25/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher needing a previously diagnosed motor. Upon arrival I was able to disassemble and installed the new motor then I reassembled the unit. I then ran a fill, agitation, and drain cycle and confirmed there were no leaks and unit was fully functioning as designed. Call complete."
Near Little River-Academy, TX 76554
Tyler
Job Details: 01/25/2021
DISHWASHER GE GSD2100V55BB Arrived on site for dishwasher not draining according to the customer. Upon arrival customer stated that they were able to suck out the water from inside the tub using the shop vac but what they didn’t realize was they had accidentally sucked up the filter drain ball that’s it sounds like the pump for suctioning purposes during the training cycle. I also found that the housing that is from Mount Stuart cracked due to the way they tried to take apart the dishwasher but I also found that the solenoid was fully melted from overheating due to drawing on too much amperage through a timer that was not regulating power to the solenoid properly.; ordrng 1 WD12X10244 (base spray arm) and 1 WD12X10408 (filter ball)
Near Spicewood, TX 78669
Brandon
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 "Arrived on site for customer complaint of unit not cooling, found fresh food section defrost issue, I replaced control board and thermistor, unit tested good, all fans and compressor tested good."
Near Leander, TX 78641
Lou
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL GSS26C5XXY02 "Arrived on site to inspect refrigerator leaking water underneath. Upon further inspection, I tested the water dispenser and observed the tubing at the back of the unit from the front grill and did not see any leaks. I pulled the unit out and retested and found the inlet valve and the inlet tube to the filter head was cracked and spray water out. Also found the dual valve is leaking at the tube connected to the reservoir. ; ordrng 1 WPW10366790 (Reservoir) and 1 WPW10258562 (Dual valve) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"
Near Austin, TX 78737
Jacob
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived onsite for unit not cooling. The was at temperature to freeze and cool. Upon further inspection. Found that the coils underneath the unit had a bunch of lint and dirt trapped on the coils. Let customer know to clean coils ever now and again. No issues at this time. Job complete
Near Lockhart, TX 78644
Noah D
Job Details: 01/25/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher for not draining. Upon inspection found the dishwasher drained but the error code was present, replaced pump and checked for leaks. Complete"
Near Georgetown, TX 78628
James
Job Details: 01/25/2021
WASHER MAYTAG MVWB766FW0 Arrived on site and tested operation. Found error codes for flood state and shorted temp sensor. Tested valves and found cold water valve does not completely seal each time. Inspected thermistor and found to be shorted and harness is corroded. Unit will need new valve housing with harness to repair. Unit turned itself on while discussing repair with customer and she stated it has been doing that as well and would randomly start a cycle. Unit would also need new console to repair.. ; ordrng 1 W10919546 (console) and 1 W11172234 (housing)
Near Belton, TX 76513
Tyler
Job Details: 01/25/2021
WASHER MAYTAG MVWC465HW2 Arrived on site for washer not cycling correctly. Upon arrival I entered diagnostics and found f7e6. I checked voltage from board to capacitor and motor and found voltage supply fine. I then went ahead and replaced the motor and capacitor. At this point I ran more diagnostics test but found that unit would now function but only in low speed agitation and nothing else. I rechecked voltage from the ACU to capacitor and motor but this time found only a 1/4 of power being sent so I retested voltage directly at the ACU but found ACU wasn’t the cause. I then stripped out all the wiring from unit for detailed inspection. I found that deep within the plastic harness cover for wires going to the capacitor had 2 wires attached in connector but one of the wires was barely hanging on by a thread almost complete undetectable visually and with a meter. I had to remove the hold connections and require the harness back together with new connects. At this point I was able to v
Near New Braunfels, TX 78132
Andrew
Job Details: 01/25/2021
ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site to test unit for not producing ice. Bin thermistor tested good. Put unit into diagnostics and compressor was not kicking on. Condenser fan was operating as designed. Turned unit on and compressor now kicked on. Unable to pull unit out to test compressor area because left rear leg is caught in a hole. Unable to access rear of unit.
Near Austin, TX 78723
Matthew
Job Details: 01/25/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for dishwasher leaking from bottom. Upon inspection and diagnostics testing I could not detect any leaks. Checked valve, hoses, drain pump, seal and no leaks were found. I did notice that a leak could have been caused by improper loading. Instructed customer on proper loading to avoid further issues. Job complete"
Near San Marcos, TX 78666
Andrew
Job Details: 01/25/2021
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for panel not correct with knobs. Spoke with tech line and verified panel is mislabeled. Needing panel to correct issue. Need part inspected before hand to verify new panel is correct. Took pic of bad one. Office to reschedule.; ordrng 1 W10823297 (panl-mnfld)
Near New Braunfels, TX 78132
Andrew
Job Details: 01/25/2021
WASHER MAYTAG MVWB855DC3 "Arrived on site to test unit for UI issues. Found UI stuck in normal setting and will not change. Replaced UI, tested unit, unit works good. Ran calibration cycle. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78664
David S
Job Details: 01/25/2021
COOKTOP GE JP989SKSS "Arrived on site for cooktop not working. I inspected the unit and work area. I found the wiring had come disconnected. I reconnected the wiring for the switch’s. I powered the unit on and found the left front 2 burners not working. I gained access to the switch and found it shorted out and not sending power. I am ordering another switch and reschedule .; ordrng 1 WB24T10063 (switch,inf)"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed part. Removed freezer module and installed new freezer module. Lights are all working as designed. No further repairs needed. Job completed
Near Pflugerville, TX 78660
Kayman
Job Details: 01/25/2021
WASHER WHIRLPOOL WTW8000DW5 Arrived onsite for washer making abnormal noises in wash. Upon I inspection of the diagnostics cycle. I found a stored error code for off balanced load. I ran the cycle and found the unit to be knocking around badly during wash. I found one of the suspension rods had popped out of place. I re secured the rod and the unit is now working as designed. No leaks were detected during time of service. Job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 01/25/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to replace console test upper and lower oven and both ovens heating to 350 job complete.
Near Austin, TX 78701
Wesley
Job Details: 01/25/2021
RANGE WHIRLPOOL GR563LXSS1 Arrived onsite and found unit stuck in perpetual control loc. Unable to exit with control lock button. Error code f2e0 indicating stuck button problem. Attempted to reset the control with 5 minute shut off. Unit remains in control lock position. Advised customer that panel and control will be needed to repair.
Near Austin, TX 78702
Luis
Job Details: 01/25/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for unit shutting itself off. Checked ground wire at fan motor,checked ground wires in compressor compartment good,replaced main control,powered unit on compressor and fans powered on."
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
WASHER MAYTAG MVWC416FW0 "Arrived on site to inspect washer for not having cover, upon inspection found the cover removed, replaced cover and installed screws. Complete"
Near Georgetown, TX 78628
Justin
Job Details: 01/22/2021
n/a
Near Round Rock, TX 78664
Andy
Job Details: 01/22/2021
UNKNOWN UNKNOWN 0
Near Austin, TX 78752
Matthew
Job Details: 01/22/2021
WASHER WHIRLPOOL WET4027HW0 Arrived onsite to replace previously diagnosed parts. Replaced inlet valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Bastrop, TX 78602
Andy
Job Details: 01/22/2021
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for range damaged panel. Inspected unit and found dent on control panel. Ordering needed part. Office to schedule return trip. No gas leaks present at time of service. Please inspect prior to service.; ordrng 1 SEENOTE (PLEASE INSPECT ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 3 W11097777 (panl-cntrl)s
Near Georgetown, TX 78628
James
Job Details: 01/22/2021
COOKTOP KITCHENAID KCGC506JSS00 Arrived on site and tested operation. Found large yellow tipped flames and burners not going to proper low setting. Checked orifices and found all burners had incorrect orifices installed from conversion. Placed orifices in correct locations and tested operation. Unit tests good. Job complete
Near Austin, TX 78749
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Removed main control found burned out trace on control,installed a new control tested ice dispenser unit dispensing both crush and cubed ice."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/22/2021
DRYER WHIRLPOOL MGD6630HC1 Arrived onsite for repeat f3e2. Cleared lint from electrodes and replaced with new. All checks good. Cleared error code.
Near Marion, TX 78124
Noah D
Job Details: 01/22/2021
RANGE AMANA AGR4230BAB3 "Arrived on site to inspect range for a bent selection knob, upon inspection found the front metal plate bent, will need to order metal plate and valve. Office to reschedule ; ordrng 1 W10620544 (PANEL ) and 1 W10636339 (THERM )"
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL WMH3107HS "Arrived on site to inspect microwave for not illuminating light, upon inspection found the light wire was disconnected, reconnected wire and tested. All functions worked. Complete"
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRT138FZDM03 Arrived onsite for unit leaking water from the plastic hose from the water valve to the ice maker. Looked at unit. Replaced plastic hose from truck stock. Tested unit. No leaks at this time. Job complete
Near Austin, TX 78739
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site for lights issue. Found upper leds not powering on,diagnosed a defective led module,
Near Austin, TX 78731
David
Job Details: 01/22/2021
DISHWASHER JENN-AIR JDB8200AWS1 "Arrived on sire to diagnose leaking dishwasher. Ran unit and checked for leaks. Found drip coming from diverter under unit. Replaced sump and motor and retested. Unit is no longer leaking and running properly. All is working as designed.
Near Woodway, TX 76712
Jonathan
Job Details: 01/22/2021
DRYER MAYTAG LSE7806ACM Arrived on site for a washing machine that has a draining issue. Inspected unit and work area. Customer had cleaned out washer and unplug unit prior to service. Ran water into the tub and found the unit draining when putting it into a spin cycle. Tested the unit for the times with the customer present and unit filled agitated and drained and spun. Advise the customer that they probably fix their own issue by either cleaning out a clog or resetting the control. Unit is working as designed. Call complete.
Near Woodway, TX 76712
Jonathan
Job Details: 01/22/2021
WASHER MAYTAG LSE7806ACM Arrived on site for a washer that was not draining. Inspected unit and work area. Customer had drained out the water in the tub prior to service. Ran water into the tub and attempted to drain. Unit ran as designed. Tested the unit for other times with the customer present and the unit filled agitated then drained and spun. Customer had advised they did clean out the unit and unplug the unit and then plug it back in. I did advise that that was probably what took care of the issue either the clog in the unit or the control needing to be reset. Washer is working as designed. Advised the customer to call back if any of the other issues persist. Call complete.
Near Austin, TX 78723
Scott
Job Details: 01/22/2021
DRYER WHIRLPOOL MED5500FW2 "Arrived on site for dryer not starting . Found thermal fuse had blown . Element and thermostats checked good . Replaced fuse all checked normal with dryer .
Near Temple, TX 76501
Tyler
Job Details: 01/22/2021
RANGE MAYTAG MER6600FZ2
Near New Braunfels, TX 78130
Andrew
Job Details: 01/22/2021
WASHER WHIRLPOOL MVWC565FW2 "Arrived on site to test unit for not filling properly. Filled tub 3 times and got different levels. Verified water valves were good. Replaced control board with built in pressure switch. Tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Wimberley, TX 78676
Richard
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator leaking.
Near Georgetown, TX 78633
James
Job Details: 01/22/2021
OVEN KITCHENAID KODE300ESS05 Arrived on site and found unit not installed. Tested continuity of components and found all components test good and no direct shorts in unit. Attempted to turn breaker on to test voltage at outlet and breaker immediately trips with unit unplugged. Also found 35 amp breaker installed on oven circuit and it should be a 40 amp per installation manual. Instructed builder on findings. Unit should operate properly once electrical circuit repaired. Job complete
Near Belton, TX 76513
Tyler
Job Details: 01/22/2021
REFRIGERATOR GE PFSS5RKZASS Arrived on site for refrigerator that the customer side of the lights were dimming and not turning on all the way and if the icemaker would work. Verify that the integrity and continuity of all the door switches were intact and there was no signs or evidence of internal damage also verified that the LEDs were all also intact and working though they were all dim they were all trying to turn on and show no signs of power shortages between them but rather indicated that none of them are actually being supplied the proper voltage I also found that occasionally the evaporator fan would kick on and off at random when it wasn’t supposed to and that compressor with sometimes get more power than it should and other times would start dying off way too quickly and not turn back on I was able then to check voltage throughout the cabinet to the fridge And was able to narrow down that the supply issue is coming from the main control in the back of the fridge there was a
Near Canyon Lake, TX 78133
Andrew
Job Details: 01/22/2021
DRYER MAYTAG MED7230HW1 "Arrived on site to replace valve from previous diagnosis. Verified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Austin, TX 78728
Justin
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to install previously diagnosed parts. Installed all parts and issue still occurred.
Near New Braunfels, TX 78130
Andrew
Job Details: 01/22/2021
OVEN WHIRLPOOL WFE505W0JS0 "Arrived on site to diagnose unit for burnt wires on terminal block. Spoke with whirlpool safety and received parts and labor concession. Needing terminal block, terminal nuts, and main wire harness to fix issue. Office to reschedule.———; ordrng 1 W11416047 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (TERMINAL BLOCK)"
Near Manor, TX 78653
Matthew
Job Details: 01/22/2021
OVEN WHIRLPOOL WFG320M0BS3 Arrived onsite for range front trim coming off. Upon inspection found failed part is actually part of the front glass door. Will need to order and replace SS outer glass door.; ordrng 1 W11176456 (glass-door)
Near New Braunfels, TX 78130
Noah D
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for loud screeching noise, per Techline replaced the main control and gearcase, tested unit completely, cycled 2 times without sounds. All functions returned. Complete"
Near Georgetown, TX 78626
James
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and installed new valve. Tested operation and found water not dispensing. Removed water line in cabinet to door hinge and found to be frozen. Cleared ice and reinstalled line. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Tyler
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRSC503ESS00 Arrived on site to install previously diagnosed icemaker. Upon arrival I was able to disassemble and then reinstall the new icemaker that was needed for the refrigerator after that I was able to retest number 44 and 45 and diagnostics to ensure that the icemaker is now harvesting and filling with water as designed customer was also able to keep temperature recordings of the refrigerator since our last visit and was able to confirm that the unit has been staying around zero and 38° as designed as well informed customer will take 24 to 96 hours to fill the bucket all the way up with ice but let us know if anything else were to occur. Call complete.
Near Mustang Ridge, TX 78610
Robert
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Arrived on job for complaints of noise. Found the line out of compressor making contact with frame causing noise. Move line and add pads. No leaks detected at time of service
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78704
Wesley
Job Details: 01/22/2021
WASHER MAYTAG MHWE251YG00 "Arrived onsite and found f5e3 replaced latch due to failed latch symptom. Unit responded exactly the same. Locking the door but clicking for unlock and throwing f5 e3 error. Ordering 2 man and control as well as new latch just in case part was bad out of box. units are stacked in tight closet. Also ordering bellow as there is a small tear at 6oclock. ; ordrng 1 Stackedunit (2 man) and 1 W10373842 (Control) and 1 Wpw10253483 (Latch), ordrd 1 W10290499 (Bellow)"
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
WASHER MAYTAG MVW7230HW0 "Arrived on site to inspect washer for not working correctly, upon inspection found overload error codes and a long drain error, checked fill, drain and found no issues, lock was not closing, found wire not plugged in, plugged in latch and all functions returned. Complete"
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for light socket cover no coming off.
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS31ES0JS01 "Arrived on site to test unit for oven door not staying open. Tested unit and found door was closing when opened all the way. Replaced hinges, tested unit, unit works good. Customer was happy with improvement. Job complete."
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
FREEZER WHIRLPOOL WRV986FDEM01 "Arrived on site to inspect fridge for issues with water leaking, upon inspection found the door very off causing leaking in icemaker, checked in freezer and found a defrost issue starting, customer stated UI in drawer was not operating, ordering harness drain and control, instructed customer to defrost unit. Office to reschedule ; ordrng 1 W10776916 (DRAIN ) and 1 W11170612 (HARNESS) and 1 WPW10677119 (CTRL)"
Near New Braunfels, TX 78132
Andrew
Job Details: 01/22/2021
WASHER MAYTAG MVWB765FC3 "Arrived on site on site to test unit for not starting cycles. Found error code F6E3(communication error). Replaced control, tested unit, unit works good. Ran diagnostics cycle and all functions operating as designed. No leaks detected at time of service. Job complete."
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived onsite for unit making noise during operation. Tested unit serval times to be sure the unit isn’t making any abnormal noises. No abnormalities in noises found. Let customer know that the unit will make the noises currently made for the unit to work and that the noise may carry over into the nearest room because some of the noise may echo a little bit from its current location. Also re leveled unit for customer. No issues at this time. Job complete
Near Seguin, TX 78155
Noah D
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site to inspect washer for not allowing any selection, upon inspection found the front UI shorted. Was not given part, ordering UI. Office to reschedule ; ordrng 1 W11478519 (UI )"
Near China Spring, TX 76633
Jonathan
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Disassembled unit and replaced the icebox fan, refrigerator compartment evaporator fan, and damper control. Reassembled unit and plugged in at in unit begin to I called Techline and spoke to Robert SR# 7729693084. He documented the repairs made today and advised that there were no other solutions that he could find for this unit seeing as we replaced all DC components. Advise customer to call back if they have further problems. Call complete."
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to install previously diagnosed part. Removed damaged pivot clip and installed both new pivot clips in their place. Clips are working as designed. Job completed.
Near Leander, TX 78641
Paul
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived onsite for a refrigerator to reinstall the old FC door gasket because the new gasket was torn. I installed the original gasket. After inspecting the door I found the FC door twisted causing it not to seal correctly and look even with the RC door. The door needs to be replaced.. Ordering LW11026425 DOR-FIP.; ordrng 1 LW11026425 (DOR-FIP)
Near Austin, TX 78747
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for cooling complaint. Found control locked unable to reset or program diagnosed a defective control,installed a new control,power cycled unit unit powered on"
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on site for DOESN'T SEEM TO BE PUSHING WATER THROUGH ARMS/SOAP IS NOT FULLY DISSOLVING. Placed in diagnostics and F4E3 came up. Ran through full diagnostics and all other components are operating as designed. No leaks detected.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/22/2021
DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect washer for a broken door seal, upon inspection I found the door seal completely torn, replaced door seal and glued seal to door. Complete"
Near Austin, TX 78703
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for freezing in fresh food section. Found gasket missing from door chute ordering gasket and thermistor ; ordrng 1 WPW10287601 (Seal)
Near Leander, TX 78641
Tommy
Job Details: 01/22/2021
DISHWASHER GE ZDT915SSJ2SS Arrived onsite for dishwasher leaking. Put unit through multiple tested pulled and inspected unit looked throughout sump and water lines and could not fine leak.
Near Leander, TX 78641
Tommy
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for previously diagnosed parts. Upon arrival replaced console and control after turning unit off at breaker. Tested unit with new control and console. Unit is operating as designed. Preformed heat test and spoke with customer on Importance of WiFi connection.
Near Hutto, TX 78634
Jimmy J.
Job Details: 01/22/2021
VENTHOOD WHIRLPOOL WVU57UC0FS1 Arrived on site to install previously diagnosed parts. Blower fan was damaged in the box. Ordering two blower fans JIC one is damaged upon return visit. Customer knows we will contact him as soon as the blower fans arrive to reschedule. ; ordrng 2 W11100658 (Blower fan)s
Near Georgetown, TX 78628
James
Job Details: 01/22/2021
WASHER MAYTAG MVWX655DW1 Arrived on site and installed new cold valve. Tested operation and found unit working properly. Job complete
Near Cedar Creek, TX 78612
Andy
Job Details: 01/22/2021
COOKTOP JENN-AIR JIC4536XS00 Arrived on site for cooktop glass damaged. Inspected unit and found cooktop glass cracked. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Kayman
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Arrived onsite for refrigerator not making ice. Upon inspection I found the ice bin with a small amount of deformed ice cubes inside. I inspected for proper seal of the adapter and I found that I can fit all of my fingers between the ice box and rear wall of the FC as per service pointer # W10545058 I will need to order and replace the adapter kit (W10612142). ; ordrng 1 W10612142 (adapter)
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
DISHWASHER AMANA ADB1400AGB1 Arrived onsite for unit leaking. Tested unit. Unit is working as designed. No leaks at this time. Job complete
Near Leander, TX 78641
Justin
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived on site for a dishwasher not closing. On arrival customer stated they finally closed it. Upon further inspection I found latch on unit physically worn down and slanted not allowing a great connection. I installed new latch and put unit through diagnostics cycle. Unit is not working as designed. I also noticed that prior to service there was part of the LED out on UI. Not harming function of unit at this time. Call complete.
Near Cedar Park, TX 78613
Tommy
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM00 Arrived onsite for refrigerator not dispensing water. Upon arrival found unit filter incorrectly installed. Removed filter tested unit valve is operating as designed. Tested with putting filter set. Filled 5 large cups of water. Unit is operating as designed.
Near Georgetown, TX 78633
James
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site and found unit rolled out and turned off. Ran diagnostics test 4 to test sealed system and found no function from sealed system. Unplugged unit to reset controls and ran test 4. Found sealed system now activating but did not complete all steps. Found ui and main control not communicating properly. Unit will need both to repair. Office to schedule return services due to part availability ; ordrng 1 AUTHO (AUTHO)
Near Austin, TX 78737
Robert
Job Details: 01/22/2021
WASHER MAYTAG MVWC565FW2 Arrived on job for complaints of smell. Found the drain hose has an additional hose connected to it about 8-10 feet. Explain to customer that the plumbing set up is incorrect and will result in not draining properly. Called tech line 7729809901.
Near Austin, TX 78703
Leonardo
Job Details: 01/22/2021
OVEN WHIRLPOOL RBD275PDQ4 Arrived on site to replace fuse. Replaced fuse test unit and unit test good both ovens heating correctly job complete.
Near Round Rock, TX 78681
Kayman
Job Details: 01/22/2021
WASHER KENMORE 796.4154921 Arrived onsite for washer showing DE error and has to be manually drained to complete a cycle. Upon inspection I found the drain pump very weak and sounded abnormal. I found the DE error present for a door switch error. I accessed and replaced both the drain pump and door latch. I tested the unit and it is now working as designed. No leaks were detected during time of service.
Near Buda, TX 78610
Leonardo
Job Details: 01/22/2021
DISHWASHER GE GSD4060V00SS Arrived on site to test unit for unit leaking. Found leak coming from valve. Replaced valve test unit and unit test good no leaks present at this time
Near Georgetown, TX 78626
James
Job Details: 01/22/2021
RANGE KITCHENAID KFDC506JSS00 Arrived on site and installed new control. Tested operation and found unit working properly. Job complete
Near Salado, TX 76571
Tyler
Job Details: 01/22/2021
RANGE FRIGIDAIRE FES367ABG Arrived on site for rains that customer stated helmet head caught on fire. Upon further inspection I found that the bake element was the only thing damage on the unit the element head just cracked and bubbled and then calls the heat to catch fire of the material that the elements made of. ; ordrng 1 318255006 (element)
Near San Marcos, TX 78666
Jacob
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL ED2LHAXMB00 Arrived onsite for unit not dispensing ice. Tested unit. Found that the dispenser motor was not working. Replaced dispenser motor. Tested unit. Unit tested good. No issues at this time. Job complete
Near Elgin, TX 78621
Matthew
Job Details: 01/22/2021
DISHWASHER KITCHENAID KDTE104ESS1 Arrived onsite for dishwasher rack falling. Upon inspection found lower rack wheel assembly failed. Will need set of four wheel assembly’s replaced. Office to contact customer. ; ordrng 4 WPW10195417 (lower roller asm)s
Near West Lake Hills, TX 78746
Luis
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL GR9FHMXPS01 "Arrived on s tie for water leaking. Diagnosed a frozen drain,cleared obstruction from drain checked water flow through drain good.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/22/2021
WASHER WHIRLPOOL MHW6630HC0 Arrived onsite for still off balance. Tested unit and found unit operating as designed with a robe and some towels. Smooth operation. Customer states consistently noisy and banging. Sighted washing a back pack and causing noise and vibration. Explained aspects of balancing theory.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/22/2021
OVEN KITCHENAID kebs207sss04 "Arrived on site for double oven top over not heating inverter 250°. Inspected unit and work area. Gained access to control and measured resistance on bake element and found at 60 ohms. Found element grounded to frame. Will need to replace element to repair. Removed failed element and installed new. Tested on bake mode, all tested good.
Near Kyle, TX 78640
Robert
Job Details: 01/22/2021
RANGE WHIRLPOOL WFC150M0JB0 Arrived on job for complaints of front left burner not working properly. Tested socket with rear right burner and it works properly. Ordered replacement burner. Part only needs to be dropped off on return. ; ordrng 1 W11396790 (ELEMENT )
Near Manor, TX 78653
Matthew
Job Details: 01/22/2021
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not functioning. Upon inspection found failed thermal fuse. Replaced fuse, tested unit and unit is functioning properly. Also made recommendations to customer to decrease the length of the vent hose to eliminate risk of buildup."
Near Georgetown, TX 78633
Jonathan
Job Details: 01/22/2021
MICROWAVE KITCHENAID kemc307kwh02 Arrived on site to install previous diagnosed parts. Removed failed high side voltage and installed new. Assembled unit and installed. Tested operation. All tested good.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/22/2021
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived on site for Cooktop right front element only small one works - Electric and Induction Cooktop - PRE-ID Element. Found element not heating completely. Only the inner element was heating up. New element had a hairline crack in the outer edge insulator. The customer was not satisfied with this element due to the crack. Explained the element was still in working order. Customer still requested. New element without a crack in the outer insulation. Ordering to elements plus a switch to return and complete repair. ; ordrng 1 W10911303 (Switch) and 2 WPW10275049 (Element)s
Near Leander, TX 78641
Lou
Job Details: 01/22/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to install previously diagnosed and ordered part. Due to the console display failure, I removed and replaced the console and tested. Unit is operating as designed. Customer advised they will connect unit to WiFi. I provided new SAID# and Whirlpool WiFi Connect Team number to the customer of they needed assistance. Job completed."