Service History 976

Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/20/2018
OVEN MAYTAG MEW6630DDB Arrived onsite to install new blower motor assembly and control to wall oven from prior visit’s diagnosis. Uninstalled unit and removed control and blower motor. Installed new replacements. Reassembled and tested. Unit now works as intended. Reinstalled unit back to wall cavity.
Near Lakeway, TX 78734
Cliff
Job Details: 11/20/2018
RANGE KITCHENAID KSGB900ESS0 Arrived on site to replace broiler element for range. Replaced element and found no change to GFCI circuit tripping. Noted outlet on wall is in line with range and per manufacturers instructions appliance should have it’s own dedicated circuit and not be hooked to GFCI circuit. Homeowner will need electrician to correct electrical issues to correct failure to stove. No further repairs are needed from Appliance Express and Oven is fully operational.
Near Austin, TX 78704
Leonardo
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDF320PADW1 Arrived on site to test unit for unit not washing. Test unit and found wash motor not working. Found voltage going to motor. Replaced washmotor . Also advised owner about normal wash light and clean light not working. Customer said to just replaced sump and motor. Replaced sump and motor test unit for leaks no leaks present unit washing correctly
Near The Hills, TX 78738
Cliff
Job Details: 11/20/2018
MICROWAVE JENNAIR n/a Arrived on site to diagnose a microwave that will open and close. Found main control and relay board shorted out due to past infestation. Due to amount of possible damage homeowner does not wish to proceed with repairs because I can only verify main control and relay control damage at this time yet there are several other boards that have evidence of infestation.
Near Austin, TX 78702
Leonardo
Job Details: 11/20/2018
DISHWASHER KITCHENAID KDTM404EBS0 Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water due to float switch not installed correctly. Unit thinking it was full of water due to float not installed correctly. Secured float test unit and unit washing. Unit getting water in job complete no leaks present at this time.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
OVEN WHIRLPOOL GBD307PDT6 Arrived on site. Check for fan issues. Found blower fan staying on constantly after self cleaning. Found relay stuck on main control. Part is no longer available and will need to be submitted to American Home Shield for part research. Office to reschedule; ordrng 1 4452890 (microcomputer) and 1 CNOTES (CNOTES )
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/20/2018
COOKTOP KITCHENAID KGCU463VSS02 "Arrived on site for customer complaint of front right burner not igniting found weak spark module and faulty electrode. I replaced spark module, but unit is not igniting consistently, ordering electrode. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10146042 (igntr-surf)"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/20/2018
DISHWASHER GE GFD2100V5BB Arrived on site for no drain condition. Customer had empty water from unit prior to my arrival. Started unit and found that the unit would not drain. Further inspection found the spring on the drain valve disconnected. Reconnected spring and tested unit. All operations are normal and all water connections are dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/20/2018
WASHER MAYTAG MHW5500FW0 Arrived on site for door glass fogging up during operation. Inspected door and found multiple screws were loose thus creating a poor fit between the panels and the door glass. Inspected all areas and they were all fine other than the loose screws. All connections were dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/20/2018
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site for over ice production. Tested unit and found that the resistance reading of the bin thermistor was incorrect. Replaced bin thermistor. All water connections were dry.
Near Austin, TX 78723
Joseph C.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived on site for “unit beeping every six seconds and shutting off” complaint. Arrived as customer was leaving for family emergency. Office to reschedule.; saved tckt
Near Austin, TX 78759
Scott
Job Details: 11/20/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site for long drying times . Ran air flow check and found clogged exterior vent issue . Also unit wasn’t heating at this point . Replaced thermal fuse . No lint build up at time of service . Job complete .
Near Austin, TX 78759
Scott
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH31017HW2 "Arrived on site , replaced transformer ,mag,cap ,diode . Unable to test unit is in a storage shed . Job complete ."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER MAYTAG PYET244AYW Arrived on site. Replaced door switch and tesed unit. Still having the same issue as before. Per tech-support that’s everything that they are recommending to replace. Will need to submit in to American home Shield on what they want to do. File#7723418862. Job complete
Near Austin, TX 78746
Kevin
Job Details: 11/20/2018
WASHER GE GTWN5250D0WW "arrived on site and sound bearing noise during spin, also found drain pump error, Will bring back control board and drain pump to ensure repair on next visit. Will also need to schedule for two hours, no water leaks from connections at time of service.; ordrng 1 2HOURS and 1 WH12X10550 (BOARD) and 1 WH23X10043 (pump) and 1 WH43X10034 (agitator asm)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of dishwasher not starting, found faulty door latch. I replaced door latch, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH53520CS7 "Arrived on site for customer complaint of microwave not working and light underneath not working. Found faulty control board for underneath light, and faulty interlock switches for intermittent heating issues. Quoted customer for control, interlocks, and switches. Customer is not repairing at this time. Collected payment on cc."
Near Austin, TX 78748
Kevin
Job Details: 11/20/2018
REFRIGERATOR AMANA ASD2575BRW01 "arrived on site and inspected refrigerator and found all adjustments recommended by Service pointer W10635592 have already been completed by a previous company. Frost is still building up originating from ice dispenser chute, took two pictures. Spoke with tech line and they recommended replacing the door. Door is listed as still available but not in stock will still attempt to order it. No water leaks from connections at time of service.; ordrng 1 LW10543565 (dor-fip ms)"
Near Austin, TX 78745
Luis
Job Details: 11/20/2018
REFRIGERATOR GE PFE29PSDASS "Arrived on site for loud noise. Removed evaporator cover in fresh food found loud noise from damper fan assembly. Diagnosed failed fan assembly. Installed new damper fan assembly,reassembled fresh food compartment powered unit on no odd noise from damper fan assembly"
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/20/2018
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site and inspected ice maker and found south is slowly dripping during operation. Replaced it, ice production is good and no other faults found with machine. No water leaks from connections at time of service, job complete"
Near Austin, TX 78728
Lou
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 "arrived on site to inspect microwave display not working. Upon further inspection, I found that the unit display was showing a partial display with odd numbers and letters. I unplugged the unitard removed the unit control panel. All connections were good so I plugged the unit back in and the unit display worked as designed. Using s cup of water, I tested the unit and the water heated. The customer advised that they have experienced some power outages recently. I advised the customer of my findings. Job completed."
Near San Marcos, TX 78666
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Arrived on job for complaints of temperature warm. Ran diagnostics test thermistor recommended replacement of main control. ; ordrng 1 WPW10225581 (THERMISTOR )"
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site and found microwave is giving door error code and interior light is not on. Removed control panel and reset switches and it is operating properly again.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
DRYER KENMORE 110.878726 "Arrived on site to install previous diagnosed part. Gained access to machine control, removed failed control and installed new. Tested operation, all tested good.
Near Austin, TX 78748
Kevin
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and found dispenser motor is not turning, after replacing dispenser motor ice dispenser is now operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Kevin
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site and found saved error codes F7E1, F7E2 also found wash motor will not run. Replaced wash motor and all function has returned to dishwasher. corrected soap dispenser door, door gasket was loose and not allowing it to slide. Dishwasher is not correctly installed, install location was modified and it can’t be mounted properly. Also found counter is falling because There is no support on the left-hand side. Kick panel is missing plastic mounts. Took several pictures of install location. Although not doing it at the time of motor replacement door is rubbing on right hand side of tub due to spacing again for installation"
Near Georgetown, TX 78633
Jonathan
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site for refrigerator not making ice. Inspected wire harness and found broken harness On FC door (see SD-QuickPic). Will need to replace door to complete repair. Please allow 6 to 8 weeks for door to arrive. ; ordrng 1 LW11089011/STAINLESS (FC STAINLESS DOOR)
Near Buda, TX 78610
Kevin
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS335SDHB00 "Arrived on site and replaced control board and thermistor recommended by tech line on previous visit, refrigerator will take 12 to 24 hours to reach temperature after being unplugged and defrosting. No water leaks from connections at time of service, job complete"
Near Austin, TX 78759
Paul
Job Details: 11/20/2018
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for the range with rust spots forming on the control panel. I verified the rust spots on the control panel and took a pic in SDQP. The rust has pitted the stainless. The customer had already tried cleaning the spots with Affresh that was sent by Whirlpool. The spots will not come off. I changed the panel. Call complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on site for refrigerator upper ice maker not working. Gained access to ice maker and harness. Found heater harness broken(see SD-QuickPic). Will need to replace black left RC door to complete repair Please allow 6 to 8 weeks. Will return with ice maker and UI when replacing door. Office to schedule appointment when ETA is available. ; ordrng 1 LW10882869 (DOOR) and 1 SEENOTE (SCH RETURN ) and 1 W11123970 (UI)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Arrived on site for refrigerator ice maker not making ice. Performed temperature test on ice maker and found temperatures out of range. Checked freezer temperature 0°. Inspected FC evaporator. Performed diagnostics mode and tested ice box fan. Checked ice maker error codes and found E2, lost home position. Ran harvest cycle, no responses from ice maker. Ran ice maker motor test and no response from ice maker. Found failed ice maker. (RF360) . Customer approved estimate. Gained access to ice maker, removed failed ice maker and installed new. Cycled ice maker and ran fill cycle. All water connections are dry. Tested ice door and dispenser. Checked ice fan in normal run mode and is now running correctly. All tested good, no water leaks present at time of service. Paid in full on check# 1344"
Near Austin, TX 78729
Paul
Job Details: 11/20/2018
COOKTOP WHIRLPOOL JGD8430ADS Arrived onsite for the cooktop to replace the previous diagnosed parts. I found that I was sent with the same screw that were wrong. I contacted Shana and she found the screws that are needed. Office will need to RS the call.; ordrng 1 C-NOTES (SEE THE NOTES IN THE CALL. OFFICE NEEDS TO RS THE CUSTOMER ASAP.)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for low ice production. Inspect ice maker and found cubes stuck on bell arm, removed cubes. Performed temperature test on ice container and found at 21°, within range. Checked ice maker fault codes, E0 no fault codes. Ran ice maker cycle, completed and dropped ice. Ran fill valve test and found water did inter ice maker. Removed water line from inlet valve and tested, found filling with correct amount of water. Tested fill tube heater at 7.14 k ohms. Connected fill tube and tested again and ice maker filled correctly. Tested ice fan. Checked temperature sitting and found FC at-2° and correct to recommend temperature 0°. Customer to inspect front of ice maker and to remove any hanging cubes. Spoke with customer on theory of operation of ice maker. All tested good, no water leaks present."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on for site door leveling issues. And noise Found unit on floor allowing coils to touch the floor, leved unit and tested good. No leaks on site"
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to install previous diagnosed part. Removed door and kick plate and squared up with opening. Installed grommet washer. Installed vent and door. Checked opening and closing correctly. Tested bake mode and cooking operations. All tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH31017AS4 "Arrived on site to replace control board in microwave, I replaced control board, unit tested good. Collected payment on cc"
Near Georgetown, TX 78633
Jonathan
Job Details: 11/20/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher dispenser leaking. Customer stated that when fills with rinse aid it would leak out of bottom. Removed failed dispenser and installed new. Performed diagnostics mode and tested dispenser. Ran rinse cycle to remove extensive rinse aid spill over. Performed diagnostics mode again to monitor rise aid usage. All tested good, no water leaks present."
Near Austin, TX 78726
Paul
Job Details: 11/20/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine to replace the previous diagnosed parts by LS. I replaced the UI switch and the membrane. I tested the unit and found the water level filling to the over flow and then stopping like it should in a regular cycle. I found the bin overly full so I tested the bin thermistor and it read 31 kohms and checks good. I found the clean light still illuminated. I ran the clean cycle and the light would not go out. The main control needs to be replaced for the bin overfilling and the clean light not turning off. Ordering C-NOTES & WPW10141364 CNTRL-ELEC. RS for Tue 11/27.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION?) and 1 WPW10141364 (CNTRL-ELEC)
Near Austin, TX 78729
Paul
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the grille and the FC door closes properly. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/20/2018
REFRIGERATOR MAYTAG MSD2641KEU "Arrived on site and found unit filter housing worn. Ore ring new housing to repair, ; ordrng 1 WP67006524 (housing)"
Near Austin, TX 78721
Joseph C.
Job Details: 11/20/2018
DRYER AMANA NED4655EW1 "Arrived on site for “no heat” complaint. Per my previous diagnosis, removed and replaced motor. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78724
Joseph C.
Job Details: 11/20/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for “no heat” complaint. Inspected unit and found loose wire, at motor connection. Reconnected and tested unit. Unit is performing as designed. Did not connect unit to wall, due to lack of vent pipe connecting to outside wall. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Georgetown, TX 78626
Steve C.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived on site for the unit is still not freezing or cooling. Tested the unit and found the low side 0 and high side 75. Called Whirlpool Sr#7723477012 Kevin and advise to replace the evaporator and uv drier. Will need two hours to complete the repair and pull a deep vacuum. Office will need to reschedule customer.; ordrng 1 CNOTE (2HRS)
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/20/2018
OVEN WHIRLPOOL KEBC107KSS05 "Arrived on site to replace door liner and hinges, I replaced liner and hinges, unit tested good. Collected balance on cc."
Near Blanco, TX 78606
Brandon
Job Details: 11/20/2018
WASHER MAYTAG MHW8200FW0 "Arrived on site for customer complaint of error code and not unlocking door. Found F3e1 error code in diagnostic mode. Cleared pressure hose, found over sudsing due to to much soap, instructed customer to use less soap and I changed settings on hardness level and soap level."
Near Austin, TX 78737
Luis
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerant leak at evaporator joint. Removed faulty evaporator,installed new evaporator vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/20/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and corrected loose wiring issue in back. No part needed reduced labor and did not charge for part accordingly. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78626
Steve C.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW6340WW0 Arrived on site for the unit is leaving clothes soaked after cycle is done. Tested the unit in diagnostic and received error code f32 and f51. Found the drain hose is too long. Replaced the rps sensor per the error code f51 and shorten the drain hose. Tested the unit and unit works properly.
Near Georgetown, TX 78628
Steve C.
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on site for unit is not washing dishes. Tested the unit and found water would go in the unit but the pump will not turn on. Found the sump and motor is defective. Quoted customer for the motor Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Steve C.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW7000DW0 Arrived on site for the unit has error code and not working. Tested the unit and unit has error code f6e3 communication error between UI and control. Found the control and UI are shorted. Replaced both parts and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/20/2018
DRYER GE GTD42EASJ2WW "Arrived on site. Replaced fuse and hinge for-door. Cycled unit, all functions tested OK. No leaks present. Job complete"
Near Bertram, TX 78605
Steve C.
Job Details: 11/20/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit dispenser will not open. Tested the unit and found the dispenser will not open during cycle. Disassembled the door to gain access to the dispenser. Found the dispenser connection was extremely loose. Secured the connection and tested the unit in diagnostics. The dispenser open and is working properly. All water connections were dry at the time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave vent-hood light not turn off or dimming. Per diagnostics mode and tested voltage to light and adjusted dimmer. Found light not turning off or dimming. Gained access to light socket and harness and inspected, no issue found. Tested voltage from main control and found failed control. Removed control and installed new. All tested good."
Near Austin, TX 78728
Lou
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH31017HS0 "arrived on site to inspect microwave light not working. Upon further inspection, the customer advised that the venthood light is not working and the turntable won’t turn. Using a cup of water to test the unit, I turned the unit on a 30 second heat and immediately I could hear the magnetron making s loud humming noise ad the turntable was not turning. I opened the bottom panel to expose the turntable motor and venthood light. I found the light was burnt out. Using my multimeter, I checked ohms to the motor and found it open. I checked for voltage to the motor and lamp and got nothing. I found that where the zip tie clip is located, the wires were melted together causing the motor to short and the light to burn out. I am ordering the harnesses, magnetron, diode, capacitor, and turntable motor. I will return with all prescreened parts I scheduled return service for 12/01/18, per customer request due to her schedule. I left the unit unplugged for safety rea
Near Killeen, TX 76542
Arthur B.
Job Details: 11/20/2018
RANGE WHIRLPOOL WFE515S0EB1 Arrived onsite to install new LR/RH brackets to oven door from prior visit’s diagnosis. Removed door and installed new oven door brackets. Reassembled. Door glass now sits properly to door frame. No other issues found.
Near Austin, TX 78729
Lou
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested modes 19, 44, 45, 47, 48. The ice maker began to harvest and then water dispensed into the ice tray, but when I tested the ice bin switch with the ice bin out of the unit, the unit showed that it was present. I tested the switch several times and nothing changed. When I tested in mode 44, the ice maker began harvest and finished and the code showed 23–harvest cycle off/switch faulty. I verified voltage to the switch (14VDC). When I opened the rc section door, I could hear the diffuser making a loud noise. I am ordering the ice bin switch and diffuser and will return with the prescreened ice maker. I scheduled return service for 11/26/18. No water leaks observed during service.; ordrng 1 W11164593 (DIFFUSER) and 1 WPW10656772 (switch)"
Near Burnet, TX 78611
Steve C.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit ice maker leaks. Found the ice maker is leaking between the motor and molding. Replaced the ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Jarrell, TX 76537
Jerry C.
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WMH31017AB0 "WMH31017AB0 Arrived to inspect no fan. The fan would attempt to run, but could not rotate. Office to order blower assembly. ; ordrng 1 WPW10416638 (motor-fan)"
Near Maxwell, TX 78656
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of no ice icemaker not advancing. Replaced icemaker with harness. After replacement of icemaker it filled with water .
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
RANGE WHIRLPOOL WFE515S0ES0 Arrived on job for complaints of burner not working properly. Found switch not regulated properly to temperature request. Replaced switch and test.
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer declined service will call Whirlpool for warranty, called office to confirm dispatched as out of warranty."
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
DISHWASHER WHIRLPOOL WDF331PAHS Arrived on job for complaints of no water. Ran diagnostics and no codes and filled to correct level and rantest.
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job for complaints of icemaker not working properly. Found the harvest not working. Replaced icemaker and test.
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
DRYER MAYTAG MGDB850YW3 "arrived on site to inspect dryer making squeaking noises. Upon further inspection, I turned the unit on to test and after a few minutes the unit began to squeak loudly. I turned the unit off and unplugged it and opened the unit top and removed the door panel, bulkhead, and drum. I found that all of the rollers and the tension pulley wheel had lots of debris built up on them. The tension pulley had more debris than the rollers. I quoted the customer . The customer agreed to the repair and paid in full. I vacuumed the unit out and I removed and replaced all four rollers, then tension pulley wheel and the belt and put the unit back together and tested. The unit operated as designed. No lint observed at the end of service, job completed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrive do. Site for door damage. Found outer panel dented causing inter panel to be pulled away from door switch making a intermediate contact. Unit will need new outer door. ; ordrng 1 W10577914 (glass-door)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/20/2018
WASHER KENMORE 110.499626 "Arrived on site to service washer and perform prevented maintenance. Gained access to pump and pump filter . Removed all existening water and cleaned filter. Removed hair and dirt from door bellow. Cleaned inter and outer door. Removed dispenser and cleaned dispenser assembly. Added afresh that customer had on hand and ran ran cleaning cycle. All checks good, no water leaks present. (FL250)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
REFRIGERATOR GE DFE29JSDASS "Arrived on site for bi metal, therm and fan replacement, R&R therm bi metal and fan and tested good, no leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site. Customer not available for appt. reschedule with customer for 11/27/18 ; schdld next appmnt for 11/27 TUE !
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
WASHER MAYTAG MVWX655DW1 "arrived on site to inspect washer main buzzing sound and not working. Upon further inspection, i plugged the unit in and after the control reset, the unit began to make a loud buzzing sound. I found water in the tub as well. I held the start button or approximately five seconds to clear the control ad the buzzing stopped. I placed the in unit in diagnostics and checked error codes and F9E1–long drain appeared. I cleared the code and placed the unit in manual test mode and attempted to turn the drain pump on but as soon as I did, the buzzing noise came back. Using my wet vac, I vacuumed the water out of the unit and removed the drain pump to find a nail wedged inside the drain pump. I also found that one of the impellers was broken. I replace the drain pump and tested the unit and it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
RANGE WHIRLPOOL WFG515S0EB0 "Arrived on site for unit heating than not hating back up. Found spark mod failing. R&R module and tested good, no gas leak on site Spark mod
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/20/2018
DRYER WHIRLPOOL WED9200SQ0 "Arrived on sote for dryer not powering on, tested outlet, outlet is only giving 120v and missing 120v. Advised customer to contact electrician"
Near Georgetown, TX 78628
James
Job Details: 11/20/2018
RANGE MAYTAG MER6755AAS Arrived on site and tested operation. Found left rear burner has failed. Customer paid in full at time of service. ; ordrng 1 W10823711 (LEFT REAR ELEMENT)
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
COOKTOP WHIRLPOOL WCG97US0DS00 Arrived on site for dented/rusted cook top. R&R cook top and tested good. No leaks on site
Near Cedar Park, TX 78613
Lou
Job Details: 11/20/2018
DISHWASHER GE GSD3300N20BB "arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the tub of the unit. I attempted to drain the water by turning the dial until the unit was to drain, but the unit did not drain. The pump/motor assembly was recently replaced and the drain solenoid is operating properly. I removed the drain hose at the disposal and found it to be full of debris. I am ordering a pump/motor assembly, chamber collection, drain hose, sump inlet, and hose chamber and a CNOTE—AUTHO. I scheduled return service for 11/28/18. No water leaks observed during service.; ordrng 1 CNOTE (AUTHO) and 1 WD12X10245 (chamber collection) and 1 WD18X10039 (sump inlet) and 1 WD24X10014 (hose,drain) and 1 WD24X10041 (hose chamber.) and 1 WD26X10051 (mechanism s/s asm)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFF707ESS00 "Arrived on site. Checked for no cool issues. Found evaporator frosted over. Replaced evaporator harness with thermistor, All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leaking issues. Call tech-support and they are recommending replacing the water valve. Replaced water valve assembly and test, all functions tested OK. No leaks present. Job completeFile#7723482612"
Near Georgetown, TX 78628
James
Job Details: 11/20/2018
DISHWASHER JENN-AIR JDB9000CWP3 Arrived on site and tested operation. Found upper right rail has fallen apart. Installed new rail and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW7000DW0 "arrived on site to inspect washer not stopping when opening the lid. Upon further inspection, customer advised that there is not enough water in the load and the clothes were not getting clean. I advised the customer that the clothes would not get fully submerged and depending on how much clothing there was in the tub, would determine how much water would go into the tub as well due to sensing. I placed the unit in diagnostics and tested with no error codes in the beginning and the unit operated as designed with no error codes at the end. We started a load on normal wash and the unit operated as designed. The unit dispensed water into the tub then agitated as it sensed. Then stopped and added more water and began agitation/sensing again. The unit then stopped again and added more water then began to wash as designed. I advised the customer that the water level was correct for this load. I contacted Techline and spoke to Dave and explained the situation and
Near Austin, TX 78717
Lou
Job Details: 11/20/2018
REFRIGERATOR GE GSS25WSTMSS "arrived on site to inspect refrigerator water dispenser dispensing water crooked. Upon further inspection, I found that the water dispensing tube was turned to the left approximately 1/8 of an inch. Using my Phillips screwdriver and my heat gun, I reshaped the tube correcting it to the right until it was pointing straight forward. I tested the dispenser and it dispensed water straight as designed. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Robert
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer declined service will call Whirlpool for warranty, called office to confirm dispatched as out of warranty."
Near Georgetown, TX 78628
Lou
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW8040DW3 "arrived on site to inspect washer leaking water into the tub while not in use. Upon further inspection, I found that there was a continuous stream of water running into the tub through the valve. I removed the hoses and found debris inside the hoses. I removed and replaced the inlet valve and tested and unit operates as designed. No water leaks observed during service, job completed."
Near Austin, TX 78753
Joseph C.
Job Details: 11/19/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “leaking water from bottom of door” complaint. Inspected unit and found upper spraybar broken off of manifold. Ordering new spraybar and manifold. No other leaks detected, at time of service. Return for repairs on 11/26.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold)"
Near Austin, TX 78731
Paul
Job Details: 11/19/2018
DISHWASHER JENN-AIR JDB1250AWS "Arrived onsite for the dishwasher that is shocking at the keypad, makes loud noises, and the touchpad will not respond on all the selections. I found only three selections working on the control panel. The start button will not respond so I couldn’t run the unit. Ms stated it would not turn off when running a normal cycle. I explained to ms that this could be a control issue or the heater could be bad. Ms stated she thought the unit was making the loud noises the entire time the machine was running so I explained this was probably the wash pump. Ordering the heater, OWI, and the pump seal kit. ; ordrng 1 6-920225 (WASH MOTOR SEAL KIT) and 1 W10283681 (HEATER) and 1 WPW10120019 (SENSOR)"
Near Austin, TX 78757
Joseph C.
Job Details: 11/19/2018
DRYER MAGIC CHEF MCSDRY1S "Arrived on site for “noisy operation and will not dry” complaint. Inspected unit and found blower wheel worn out, on drum mounting shaft. Timer is faulty, as well. Not able to access parts breakdown, to order parts. Office has been notified of situation.; O-emld tckt"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
COOKTOP JENN-AIR JES9800BAB Arrived on site. Replaced RF element and still have issues with light not coming on. Will need light that goes onto element it’s self. Took pictures on SD-QuickPic. Part research office to reschedule; ordrng 1 CNOTES (CNOTES )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/19/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Check for dispenser issues. Found unit shuts off when trying to get water or ice. Found Switch for dispenser sticking and also display not reacting. Will need display, switch and main board to repair unit.; ordrng 1 WR23X10783 (switch) and 1 WR55X10415 (interface disp asm b)"