Service History 976 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near New Braunfels, Texas 78130

Noah D

Job Details: 08/31/2021

"Arrived on site to inspect unit for dripping when filling cups. Upon inspection found the customer had a small pinhole in tubing, replaced tubing and all functions returned, 1-2 drops after valve closes are normal. Complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Manchaca, Texas 78652

Jacob

Job Details: 08/31/2021

Arrived onsite to diagnose the unit for over freezing in the refrigerator. Looked at the unit and the fan was working in the refrigerator. Found that the thermistor was bad. Replaced thermistor. Turned the unit on. Let customer know to give the unit about 6-8 hrs to cool. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Austin, Texas 78728

David Z

Job Details: 08/31/2021

"Arrived on site to diagnose washer that is not spinning and has standing water. On arrival I ran the drain pump and found it making a loud grinding noise. Provided estimate to customer to drain washer and remove obstruction from pump, or replace if its dead. Drained washer. Removed drain pump and found a mask wadded up and wrapped around the pump blade. Removed mask and reassembled. Tested unit and verified drain is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, Texas 78705

Jacob

Job Details: 08/31/2021

"Arrived onsite for unit not draining well. Tested the unit in manual diagnostics. Filled the unit with water. While manually draining the water heard water draining slowly. Upon further inspection, found that a piece of clothing had got stuck in the drain line. Removed garment. Tested the unit. Unit tested good. No leaks at this time. No issues at this time. Let tenant know to use a garment bag for the smaller unit."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Austin, Texas 78738

Brandon

Job Details: 08/31/2021

"Arrived on site for customer complaint of heating issues, found inconsistent heating and blower fan not operating properly in test mode. Also found temperature sensor and control not reading the proper temperature, also found console not responding. Ordering console, control, temperature sensor, harness, and blower motor. ; ordrng 1 W11245567 (Blower) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78748

Kevin

Job Details: 08/31/2021

"Arrived on site and inspected the washer and found actuator arm is out of cam kit ring, replaced actuator and ran a calibration cycle and it is operating properly. Job complete"

We serviced a

GE MICROWAVE

Model CVM521P2M1S1

Near Burnet, Texas 78611

Cliff

Job Details: 08/31/2021

Arrived on site to diagnose a microwave that isn't heating consistently. Found unit working at time of service preventing proper diagnosis. Advised homeowner that when units are working an accurate diagnosis is not possible.

We serviced a

GE REFRIGERATOR

Model GSE25ESHBSS

Near Georgetown, Texas 78626

Tyler

Job Details: 08/31/2021

Arrived on site for refrigerator not making ice. Upon arrival I found ice maker teeth fell out of alignment due to some air still in fill line from last repair. I was able to recorrect issue. Informed customer it would take 24hrs to fill bucket. Call complete

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Austin, Texas 78758

Scott

Job Details: 08/31/2021

"Arrived on site for dryer not heating and not turning . Getting correct voltage at block . Found thermal fuse had blown . Replaced fuse . Unit is heating and turning properly . ; ordrng 1 WP3392519"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS0

Near Austin, Texas 78725

Jacob

Job Details: 08/31/2021

Arrived onsite for the unit not heated and the light bulb was not working. Looked at the unit and found that the glow igniter was bad and the light bulb was broken. Replaced glow igniter. Tested the unit and unit heated much faster. Needed to order a light bulb as well. Rescheduled with customer ; ordrng 1 W10888179 (bulb-light)

We serviced a

WHIRLPOOL RANGE

Model GBS307PDS7

Near New Braunfels, Texas 78132

Noah D

Job Details: 08/31/2021

Arrived on site to inspect unit for not heating. Upon inspection found the back tod shorted causing issue. Replaced tod and tested. All functions returned. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Dripping Springs, Texas 78620

Robert

Job Details: 08/31/2021

Arrived on job for complaints no ice . Found the icemaker funnel blocked with ice. Removed ice and test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Belton, Texas 76513

Tali W

Job Details: 08/31/2021

"Onsite for fridge temp not adjusting when changing coldness setting. FC -1 RC 38 degrees. Checked FC fan, damper, return- all checked good/not blocked. At control, RC thermistor 1.9vdc supposed to be 5vdc. Also from control, thermistor 6.4K when temp in RC is 43 degrees, within spec. Ordering control, and UI panel. Office to reschedule.; ordrng 1 researchSM#5(white) (UI control (white))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Waco, Texas 76712

Jonathan M

Job Details: 08/31/2021

Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. The customer advised that the unit has two icemakers and that the freezer icemaker was the culprit of the issue. Found the freezer icemaker stuck in the middle of a harvest. Checked voltage going to the motor and found 120 V. Replaced icemaker and found the unit did the same thing. Checked the door switch by checking voltage to the motor when the door switch was open and closed. Found 16 V to the icemaker when the door switch was open and 122 V when the door switch was closed. Spoke to CS and was advised to attempt to jump the water valve. Found the water valve coming on. Was then advised the only issue would have to be with the motor. Ordering another icemaker and will return .; ordrng 1 W10886939 (icemaker FC)

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS

Near Austin, Texas 78747

Leonardo

Job Details: 08/31/2021

"Arrived on site for complaints of noise coming from hood vent. Ran unit several times, could not duplicate issue. Unit running properly."

We serviced a

JENN-AIR ICE MACHINE

Model JUIFX15HX00

Near Belton, Texas 76513

Tali W

Job Details: 08/31/2021

"On-site for ice machine not making ice. Customer informed me that this unit is a replacement due to the original having visible damage. Customer stated replacement unit is not making ice, the door is loose, and installers (Fergusons Austin, Tx) sent a different model that was black instead of a stainless model as before. Also, that the installers switched the stainless door from the old model to the new one and added shims to it. The door is loose, has shims installed where the outer shell meets inner lining of door, and the door isnt seating properly causing a noticeable gap where the door and unit meet. Also, found unit not powering on due to failure of external drain pump. If unit is plugged into the wall directly, instead of into the drain pump, the unit powers on and is operational. Called techline spoke to Steve SR#7731640887.

We serviced a

FRIGIDAIRE WASHER

Model LAFW3511KB0

Near Killeen, Texas 76549

Job Details: 08/31/2021

Arrived on site and inspected front load washer. Customer pointed out the door strike was broken. I photographed it and will order 131763302 Striker to complete the repair. Needs more work ; ordrng 1 131763302 (Door Striker)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS1

Near Killeen, Texas 76542

Job Details: 08/31/2021

"Arrived on site and inspected dishwasher issues. Confirmed the complaint and ran diagnostics and found the unit filled and cut off just after filling. I accessed the junction box and replaced the wire nuts. Tested the unit in consumer mode and found the unit wasnt filling, but would wash and drain. Ordering the inlet valve and will return with the control and switches. Unit will also need the console due to the start button sticking and not responding. Needs more work. Office to schedule return services.; ordrng 1 W10195049 (REG, WATER INLET)"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPQ6

Near Hewitt, Texas 76643

Jonathan M

Job Details: 08/31/2021

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the on and off switch and tested the unit. Found the unit directional switch was out of place. Attempted to refit directional switch and Ian is now working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB2

Near Liberty Hill, Texas 78642

Cliff

Job Details: 08/31/2021

Arrived on site to diagnose a range that is not functional. Found wall outlet worn out preventing proper contact with plug. Homeowner will need an electrician to correct the issue.

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJWH1

Near Waco, Texas 76712

Jonathan M

Job Details: 08/31/2021

Arrived on site for dishwasher that?s leaking. Inspected unit and work area. Found the dishwasher full of water even though the unit was turned off. Checked underneath the sink and found the drain line going uphill into the garbage disposal. Drained out the unit and tested the unit in a normal wash cycle. Found the unit leaking immediately as the spray arms started. Open the door and found the bottom right hand corner of the door gasket not engaged in the door seal. Ran gauge the gasket and tested the unit. The unit start leaking immediately.Test the unit with a customer present and showed that the leak had been resolved. Went over the drain line issue as well as the door gasket issue. Unit is working as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model RF366PXGN1

Near Killeen, Texas 76549

Job Details: 08/31/2021

Arrived on site and inspected door customer removed and disassembled to clean and was faced with aged brittle parts of the door that broke so she wasnt able to reassemble after cleaning. Ordered parts needed. Office to schedule return services due to part availability ; ordrng 1 3186296 (Door liner) and 1 8184858 (Right trim BLACK) and 1 8184858 (Door trim LEFT) and 1 3196819 (Top trim black)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Copperas Cove, Texas 76522

Job Details: 08/31/2021

Arrived on site and inspected newly purchased side by side refrigerator cooling issues in the refrigerator compartment. Checked temperatures in both and got -4 & 39. Found the damper was defective and replaced it. Advised customer to allow 24 hours for the unit to reach optimal temperatures. Job complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Holland, Texas 76534

Tali W

Job Details: 08/31/2021

"Onsite for washer getting clothes stuck under agitator. Found small pot holder stuck under agitator. Tightened spanner nut and replaced agitator due to spacing between agitator and basket. Ran diag cycle, unit now functioning as designed. Also, informed customer to try using a garment bag when washing clothes to prevent smaller items from getting stuck underneath. Call complete."

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Harker Heights, Texas 76548

Tali W

Job Details: 08/31/2021

"Onsite to install previously diagnosed parts. Replaced UI panel. Tested unit in normal cycle and timed cycle, turned off/on multiple times. Unit heats and responds to input, functioning as designed. Call complete."

We serviced a

MAYTAG REFRIGERATOR

Model MTF1943ARW

Near Temple, Texas 76502

Tyler

Job Details: 08/31/2021

Arrived on site for refrigerator needing previously diagnosed s.s. Repair. Upon arrival reconfirmed issue then proceed to install needed compressor ui dryer etc. after pulling a vac and finding no leaks I charged unit with 3.75oz of refrigerant per manufacture for unit and reasse and tested unit. Found psi levels around 0 and 150 after 5 minutes and steady. Unit needs 24 hrs to cool call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Lakeway, Texas 78734

Brandon

Job Details: 08/31/2021

"Arrived on site for customer complaint of upper track broken, found right side upper track broken, I replaced track, unit tested good.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB

Near New Braunfels, Texas 78130

Noah D

Job Details: 08/31/2021

"Arrived on site to inspect unit for not heating normally. Upon inspection found the switch broken causing a overheat, replaced switch and all the functions worked normally. Complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near New Braunfels, Texas 78132

Noah D

Job Details: 08/31/2021

"Arrived on site to inspect unit for rust spots in main cab of oven. Upon inspection found small spots of rust that did not cause any issue with cooking

We serviced a

FRIGIDAIRE MICROWAVE

Model PLMV169DCD

Near Austin, Texas 78727

David S

Job Details: 08/31/2021

Arrived on site for microwave display not working and the door sagging. I inspected the unit and work area. I found the door sagging and the handle coming off the door 5304448492 making it no possible to open the microwave. I found the display frame 5304448491 falling apart.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near New Braunfels, Texas 78132

Andrew

Job Details: 08/31/2021

Arrived on site to replace recirculating pump and filter head from previous diagnosis. Pump is was sent with is external drain pump. Needing recirculating pump. Office to reschedule. ; ordrng 1 W11542867 (Recirculating pump)

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near San Marcos, Texas 78666

Andrew

Job Details: 08/31/2021

"Arrived on site to test unit for latch not engaging, verified issue replaced latch, tested unit,unit works good, no leaks detected job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Burnet, Texas 78611

Cliff

Job Details: 08/31/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA88FIHZ00

Near Burnet, Texas 78611

Cliff

Job Details: 08/31/2021

Arrived on site to diagnose a refrigerator that is not dispensing water. Tested all parts and components and found no failures to unit at this time. Advised homeowner on findings and advised that if water isn't cycled through unit regularly reservoir can freeze. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pflugerville, Texas 78660

David S

Job Details: 08/31/2021

Arrived on site to install previous diagnose part. We removed failed ice bin and installed new one. Then tested unit found it to be working as designed. Job complete

We serviced a

MAYTAG COOKTOP

Model MGC7430WS00

Near Copperas Cove, Texas 76522

Job Details: 08/31/2021

"Arrived on site and inspected cooktop with lighting issues on the right front and rear burners. When turned on neither one ticked not lighted. The 2 on the left ticked and lit as designed. I removed and replaced both burner heads, but still only smelled the strong odor of gas when I turned both right burners on. There was a massive buildup of grease and debris inside the old burner heads and also underneath the knobs to turn on the burners ordering all possible parts to complete the repair. NOAROffice to schedule return services due to part availability ; ordrng 1 WPW10244711 (HOLDER Right Front) and 1 7527P026-60 (HOLDER-ORF Right Rear) and 1 W10268434 (Assembly pipe manifold) and 1 WPW10110491 (SPARK MODULE)"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Leander, Texas 78645

Wesley

Job Details: 08/30/2021

Arrived onsite and found irregular flame size. Customer requested use of spare orifices to customize flame height. Corrected issues and customized to customer specifications.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Waco, Texas 76710

Jonathan M

Job Details: 08/30/2021

Arrived on site for a dryer and that?s not heating. Inspected unit and work area. Confirmed the customers complaint and checked voltage to the unit. Found the wires at the terminal block not fully secured. Secure terminal block wiring and test of the unit. Found the unit would not eat. Disassembled unit and checked all heating elements. Found the heater open causing the issue. Replace the heater in test of the unit. The unit begin working and heating as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Waco, Texas 76710

Jonathan M

Job Details: 08/30/2021

Arrived onsite for a washer that is not spinning or agitating. Inspected unit and work area. Where in the unit through diagnostics and found an F5 E2 (lid lock fault). Tested the latch assembly and found the latch would not lock. Ordering latch assembly .; ordrng 1 W11307244 (latch)

We serviced a

GE MICROWAVE

Model JVM1540SM5SS

Near Killeen, Texas 76549

Job Details: 08/30/2021

Arrived on site 2/2 on a microwave with door and panel issues. Confirmed the door is continuously breaking off and causing the unit not to start on occasions. Panel was intermittently working. Order the complete door assembly and will return with the panel. Needs more work. See photos ; ordrng 1 WB56X10706 (Complete Door Assembly)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 08/30/2021

Arrived on site to replace previously ordered parts for refrigerator. Replaced icedoor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Austin, Texas 78735

Kevin

Job Details: 08/30/2021

"Arrived on site and inspected Washer and Found Gearcase is leaking oil, it will need to be replaced and will need all other attached parts to complete repair. Will also bring back all prescreened Parts to address possible leaking.; ordrng 1 W11035747 (Gearcase) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W10721967 (Cam kit) and 1 W10836692 (Agitator) and 1 W10919191 (Washplate) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78753

Jacob

Job Details: 08/30/2021

Arrived onsite for unit not agitating. Tested the unit and found that the actuator had failed had no the correct one from the factory . Need to order correct actuator and replace part. Office to reschedule.; ordrng 1 W10913953 (actuator)

We serviced a

WHIRLPOOL WASHER

Model LSQ9110PW4

Near Smithville, Texas 78957

Matthew

Job Details: 08/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced cam agitator. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Georgetown, Texas 78628

Lou

Job Details: 08/30/2021

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the dryer repair kit; 2-rollers, tension pulley, belt. I cleaned the roller axle as well. I found that while replacing the parts, the unit moving made a squeak noise and the customer identified the noise. I found some screws loose on the chassis and tightened them and tested the unit. Unit is operating as designed. Cleaned the lint from the unit. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL OVEN MICRO COMBO

Model n/a

Near Pflugerville, Texas 78660

Scott

Job Details: 08/30/2021

Microwave internal light is out . Unit is functioning and heating . Ordering bulb and control . Call to set return ; ordrng 1 W10795595 (Light) and 1 W11325603 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS02

Near Austin, Texas 78732

Brandon

Job Details: 08/30/2021

"Arrived on site for customer complaint of lice coming out in big chunks, found ice maker not releasing all the ice and when unit would fill, it would overflow.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Georgetown, Texas 78628

Lou

Job Details: 08/30/2021

"Arrived on site to inspect ice maker not making ice. Upon further inspection, I found approximately 2 batches of ice in the bin. Tested the ice maker from points T-H with my jumper wire and it operated as designed. I cycled the power to the unit to reset the controls and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Georgetown, Texas 78628

Kayman

Job Details: 08/30/2021

"Arrived onsite for washer tripping breaker and running very loudly. Upon inspection of the diagnostics tables I found no error codes stored in the unit, I ran service diagnostics auto test and found the unit working as designed with no breakers tripped. I called techline to report. SR#7731623675 they did not recommend any parts replacement at this time. I took an amp draw during auto test and found the unit never exceeded a amp draw of 7 amps. No leaks detected during time of service. I advised the customer to monitor the unit and take a video the next time it happens or fails. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Bastrop, Texas 78602

Matthew

Job Details: 08/30/2021

"Arrived onsite for microwave not heating. Upon arrival tested unit and unit would turn on and count down with motor energized. Unit is having high voltage issues. Will need magnetron, capacitor and diode replacement. Updated model number in system. Ordering updated magnetron. Office to reschedule ; ordrng 1 W11493410 (MAGNETRON )"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, Texas 78723

Jacob

Job Details: 08/30/2021

"Arrived onsite for door nit sealing in the freezer correctly. Looked at the unit and found them was a lot of frost and a thick layer of ice in the freezer. The door would not completely seal because of the thick layer of ice. Removed the thick layer of ice, and remove other bits of ice in the freezer. Tested the door once again. And door sealed with no issues. Let customer know to pay attention when closing the doors that they all are sealing with no problem. No issues at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSO36QTX02

Near Cedar Park, Texas 78613

David S

Job Details: 08/30/2021

Arrived on site to install previous diagnose parts. We installed all parts except the auger motor. We found the auger motor was not needed. We tested the ice dispenser and it is working on crushed and cubed

We serviced a

GE DISHWASHER

Model GDT580SSF0SS

Near Austin, Texas 78738

Robert

Job Details: 08/30/2021

Arrived on job for complaints of door not closing properly. Found the dishwasher needs to be mounted and the latch is damaged. ; ordrng 2 WD01X21740 (dishwasher counterto)s and 1 WD21X10490 (latch tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Georgetown, Texas 78628

Lou

Job Details: 08/30/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the lower harness on the left FC door being broken, I removed and replaced the FC door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID RANGE

Model KFEG500ESS3

Near Leander, Texas 78641

Justin

Job Details: 08/30/2021

Arrived on site for a range with its cooktop not sealing. Upon further inspection I found that the seal on the cooktop lost its adhesion and was separating itself from the stainless border. I am ordering the new cooktop to be installed due to safety. Office will need to reschedule. No balance collected due to concession KYAP600APL1. ; ordrng 1 W10804319 (Cooktop)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS

Near Georgetown, Texas 78626

Kayman

Job Details: 08/30/2021

Arrived onsite for microwave not operating or no power. Upon inspection I found the unit dead. I accessed and tested the filter fuse. The fuse was shorted. I replaced the fuse and the unit restored function. I tested a cup of water multiple times and it heated and operated as designed. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model KRFC302EPA00

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 08/30/2021

Arrived on site to diagnose a refrigerator that is not cooling properly. Found damper unusually loud and not operating properly. Replaced damper and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near New Braunfels, Texas 78132

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not cycling correctly, upon inspection found the console ssid blank causing issues, replaced console and checked wireless components. Complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78749

Jacob

Job Details: 08/30/2021

Arrived onsite to replace the spin basket. Replaced spin basket. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 08/30/2021

"Arrived on site to replace heater from previous diagnosis. Replaced heater, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Harker Heights, Texas 76548

Job Details: 08/30/2021

"Arrived on site and inspected side by side refrigerator with cooling issues. Customer advised the unit began making ice again over the weekend and the ice container was full. Ran diagnostics and found the freezer evaporator motor was defective causing the malfunction. Removed and replaced it and unit began operating properly. Customer satisfied, Job completed. Email customer for survey."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Austin, Texas 78744

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor replaced sump and motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model JNM1851SM2SS

Near Killeen, Texas 76542

Job Details: 08/30/2021

Arrived on site and inspected microwave not heating. Confirmed the complaint with the 2 minute water unit test. Unit will require magnetron capacitor and diode. All other parts were marked for use on return services.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Dripping Springs, Texas 78620

Robert

Job Details: 08/30/2021

Arrived on job to replace previously diagnosed parts. After replacement test operation.

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Waco, Texas 76707

Jonathan M

Job Details: 08/30/2021

Arrived on site for arrange that is turning itself off midway through a baking cycle. The customer advised that the unit will turn back on if you move the stove but for some reason it?ll shut off intermittently. Checked voltage at the wall and found proper polarity. Confirmed the customers complaint and spoke to PR was advised it was either a voltage issue or a controller related issue. Replaced the main control and tested the unit. The unit still was not acting properly. Messed around with the power cord and found an issue with what seems like a loose connection. Remove the outer panel and reconnected the power cord connector to the connector leading to the control and lower oven harness. Test of the unit again and the unit began to work as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS00

Near Austin, Texas 78739

Luis

Job Details: 08/30/2021

"Arrived on site. Frost on packages in freezer section no ice build on walls or tracks,gasket sealing correctly to cabinet no gaps. SR#7731624126"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Meadowlakes, Texas 78654

Wesley

Job Details: 08/30/2021

Arrived onsite and found unit operating with control issue causing cooling problem. Resequenced control to repair cooling function. Replaced thermistor to help with ice production issues. Advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Round Rock, Texas 78665

Jimmy J.

Job Details: 08/30/2021

Found adjuster kit not needed. Adjusters were working as designed and not damaged. Found 2 pivot clips missing on left side of top rack and 2 clips missing on right and left side of top rack making adjustable positions to rack not work on top rack. Ordering two pivoting clips WPW10082853 and two clips W10919676 to return and complete the repair. ; ordrng 2 WPW10082853 (Pivot Clip)s and 2 W10919676 (Clip)s"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Georgetown, Texas 78626

Kayman

Job Details: 08/30/2021

Arrived I site for range with interior light out. I found a hole punched out of the bulb and a perfect circle piece of glass inside the oven. I replaced the bulb and it is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Canyon Lake, Texas 78133

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not dispensing ice intermittently. Found loose connection on door switch. Secured connection, tested unit, unit is working as designed. Ice maker working as it should. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near New Braunfels, Texas 78132

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not draining and UI not responding properly. Found control was not sending voltage to valves. Replaced control and drain pump not engaging. Found blue wire on drain pump harness was torn. Fixed wire, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Moody, Texas 76557

Tali W

Job Details: 08/30/2021

"Onsite for dishwasher spray arms not working. In diag, found F5E2 door stuck closed, F7E1 heater disabled, F6E1 inlet water low, F6E4 float switch open. Cleared errors. Found wash motor ope, not allowing wash cycle to start. Replaced sump and motor assembly. Ran diag cycle. Unit functioning as designed. No leaks after repair. Call complete."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Horseshoe Bay, Texas 78657

Cliff

Job Details: 08/30/2021

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers out of round and replaced all 4 as well as idler pulley. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near New Braunfels, Texas 78130

Noah D

Job Details: 08/30/2021

"Arrived on-site to inspect unit for not running quietly, upon inspection found the units idler pulley was sheared causing noise, replaced idler pulley and unit worked normally. Complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Braunfels, Texas 78130

Andrew

Job Details: 08/30/2021

"Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycle. Found shift actuator not connected to shifter. Replaced actuator, tested unit, unit working as designed. No leaks detected at time of service. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78752

Kevin

Job Details: 08/30/2021

"Arrived on site and replaced hose clamp diagnosed by previous technician. After replacement confirmed dishwasher is operating properly by running a diagnostic cycle, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HV0

Near Austin, Texas 78747

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for broken door. Ordering new door office to reschedule. ; ordrng 1 W11206888 (Door)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Salado, Texas 76571

Tyler

Job Details: 08/30/2021

"Arrived on site for washer making noise. Upon arrival customer stated sound occurred during start of final cycle. I narrowed down noise was occurring from drain pump bearing wearing down and allowing propeller to wobble. Replaced drain pump, reassembled and tested unit. Washer no longer has any loud noises and no leaks during repairs. Call complete."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Marble Falls, Texas 78654

Cliff

Job Details: 08/30/2021

Arrived on site to replace previously ordered parts for dryer. Replaced heating element and tested unit. Also advised customer on energy saving modes and how they intentionally leave clothes damp to save electricity. No further repairs needed and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pflugerville, Texas 78660

Scott

Job Details: 08/30/2021

Arrived on site for fridge leaking from filter area . Found filter head leaking . Replaced filter head and reservoir . Ran dispenser test . No leaks detected at time of service. Job complete .

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Kingsland, Texas 78639

Cliff

Job Details: 08/30/2021

Arrived on site to diagnose a refrigerator that has hard ice forming in ice bin. Found insulation placed incorrectly causing water flow to split when icemaker fills. Removed unnecessary insulation and tested unit multiple times. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL COOKTOP

Model KICU509XSS00

Near Seguin, Texas 78155

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the units cap burnt, replaced cap and harness. No change to unit, requoted customer, ordering module and ui. Office to reschedule ; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (DISPLAY)"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Leander, Texas 78641

Taylor M

Job Details: 08/30/2021

"Arrived on site to install insulation to previously diagnosed range door, upon arrival I gained access to the door and followed installation instructions per the insulation kit. I installed the insulation and now the unit is operating properly as designed, job complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cedar Park, Texas 78613

Taylor M

Job Details: 08/30/2021

"Arrived on site to diagnose washer not latching correctly, upon arriving the customer informed me that the latch sensor had broken, I found that the latch sensor was indeed broken and I replaced it, the unit is now operating properly as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG515S0JS0

Near Kyle, Texas 78640

Leonardo

Job Details: 08/30/2021

Arrived on site to test unit for gas smell when oven in use. Test unit and no leaks found at this time. Gas smell is coming from oven igniting to maintain temp. Job complete.

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Lago Vista, Texas 78645

Wesley

Job Details: 08/30/2021

Arrived onsite for failed element. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC2

Near Austin, Texas 78702

Kevin

Job Details: 08/30/2021

"Arrived on site and inspected washer and found it will not power on. Used an extension cord to connect washer to a different outlet and it powers on and will run a diagnostic cycle. Inspected breaker and found it is tripped. After resetting breaker power has returned to original outlet. Took one picture of washer powered on. If issue happens again power should be inspected currently there is nothing wrong with the washer, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Austin, Texas 78737

Brandon

Job Details: 08/30/2021

"Arrived on site to replace failed console, after replacing I ran diagnostic test cycle, all other functions tested good.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Austin, Texas 78728

David Z

Job Details: 08/30/2021

Arrived on site to install blower fan to resolve error popping up for fan speed. Replaced blower and aligned cooktop to close gaps in counter. Tested unit and verified all is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Braunfels, Texas 78130

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not defrosting normally, upon inspection found the unit was not sending voltage to heater, replaced control and tested. Complete"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Seguin, Texas 78155

Noah D

Job Details: 08/30/2021

"Arrived on site to inspect unit for not heating or allowing selection, upon inspection found the breaker was bad, customer had electrician replace and found no issue with dryer. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Jarrell, Texas 76537

Tyler

Job Details: 08/30/2021

Arrived on site for refrigerator with no ice maker. Upon arrival I found new fridge didnt come with ice maker assembly as a standard feature but instead was an accessory. Also found unit had no steel water fill line attached. Customer wishes to contact home builder and fridge installers for further repairs. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Bastrop, Texas 78602

Matthew

Job Details: 08/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced main wire harness. Tested unit and all cooktop burners are functioning. Tested oven at 350 degrees and unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, Texas 78645

Wesley

Job Details: 08/30/2021

Arrived onsite and repaired noisy fan by replacing the evap cover. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cedar Creek, Texas 78612

Matthew

Job Details: 08/30/2021

Arrived onsite for washer vibrating sounds. Upon inspection found faulty actuator. Error code confirmed shifter issue. Replaced actuator and tested. Unit is functioning properly properly. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Austin, Texas 78753

Jacob

Job Details: 08/30/2021

Arrived onsite for unit having a smell after washing dishes or some dishes or being washed. Put unit in diagnostics and everything passed. Looked at the spray arms and saw that both had a couple of of the holes covered with food. Removed food from the spray arms. Unit was still working as designed. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Georgetown, Texas 78628

Lou

Job Details: 08/30/2021

"Arrived on site to inspect refrigerator doors not sealing. Upon further inspection, I found that the top FC door was rubbing on the bottom of the cabinet when closing the door causing it to not seal properly. Also found that the cabinet on the left side at the RC door was dented creating an air gap and is not repairable. Also found at the top left corner of the RC door, the mullion is bent inward creating a gap as well and is not repairable. I found the right side panel is warped, but doesnt appear to be causing any issues. Tested the door and it is sealing properly.

We serviced a

GE DISHWASHER

Model GDT545PSJ6SS

Near Jarrell, Texas 76537

Tyler

Job Details: 08/30/2021

"Arrived on site for dishwasher not turning on. Upon arrival I confirmed unit issue and then found a stable 120v connection to terminal and ACU. After further inspection I found the ACU giving a software error within ACU, and no power was being supplied to the ui control. I found after replacing ACU that new ACU had failed with same error and no power being distributed to rest of unit at all. Will need office to reschedule once availability of part is known.; ordrng 2 WD21X25732 (Main control)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS2

Near Driftwood, Texas 78619

Robert

Job Details: 08/30/2021

Arrived on job for complaints of not washing. Found the motor not working. After replacement test operation.

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGB1

Near Austin, Texas 78725

Jacob

Job Details: 08/30/2021

Arrived onsite for unit not dispensing the rinse aid into the unit. Customer stated that they haven?t filled the dispenser rinse aid for the past couple of months. Customer said they run the unit 1 or 2 times a week. Called tech line to report findings. Said that if the dispenser door for the tablet is opening up then the unit is dispensing rinse aid but at a small amount. Said that since customer is using unit only 1 or 2 times a week The unit couldn?t take longer to need to get filled again. Did not suggest to replace anything at this time. Spoke with Sterling got sr#7731625749. No leaks at this time. Job complete