Service History 975 - Appliance Express

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6048JSS

Near Canyon Lake, Texas 78132

Andrew

Job Details: 10/13/2021

"Arrived on site to test unit for lights flickering. Found slight flickering found loose connection secured connection, unit is operating as designed and is normal operation on low setting. Customer stated issue does not bother her. Builder was the one who scheduled. Job complete."

We serviced a

WHIRLPOOL RANGE

Model KFDC558JSS01

Near Canyon Lake, Texas 78132

Andrew

Job Details: 10/13/2021

"Arrived on site to test unit for cooktop flame issues. Found all burner caps were on wrong burner heads. Causing uneven flames etc. Customer stated burner caps have been that way since moving in. Set caps to proper location, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near Austin, Texas 78737

Robert

Job Details: 10/13/2021

Arrived on call for complaint of not spinning out clothes. Found the tub full of water and drain pump not working. ; ordrng 1 WPW10276397 (Pump)

We serviced a

KITCHENAID MICROWAVE

Model KEMC307KBS0

Near New Braunfels, Texas 78132

Noah D

Job Details: 10/13/2021

"Arrived on site to inspect unit for a bad smell when being used, upon inspection found the transformer making a weird smell as well as the mag causing extra noise, ordering transformer and sensor, returning with heating components. Office to reschedule ; ordrng 1 WP4375079 (Sensor) and 1 WP4375286 (Transformer)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78737

Leonardo

Job Details: 10/13/2021

"Arrived on site to test unit for clock issues, unit working correctly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Liberty Hill, Texas 78642

Taylor M

Job Details: 10/13/2021

"Arrived on site to diagnose dishwasher not cleaning dishes properly, upon arrival I gained access to the unit and put it into service diagnostics, I found a fault code relating to no heat, I put the unit through service diagnostics and found that the element is not coming on during the cycle. I am ordering the element and returning with parts, office to reschedule return service when the part arrives. ; ordrng 1 W10703867 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC0

Near Killeen, Texas 76542

Job Details: 10/13/2021

Arrived on site and found the same newly installed UI was defective once again. Found the DC voltage wasnt the required 5v dc (2) Called PR and was told to order W10903217 UI and to return with the main control and all previously ordered parts. Office to schedule return services. ; ordrng 1 W10903217 (PANEL-CNTL (CHROME SHADOW))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/13/2021

Arrived onsite and repaired icemaker harness and tested unit. Cycling properly. All checks good. Advised customer on repair. Door not needed.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, Texas 78749

Kevin

Job Details: 10/12/2021

"Arrived on site and inspected dryer and sound airflow is restricted, took one picture. Apartment resident also says Dryer will continue to run even on time dry. Replaced timer and recommended to apartment management that vent to the exterior be clear/cleaned before dryer is used again or. There is also a flexible vent hose in place And recommended It be changed to a semi rigid one to prevent it from crushing when dryer is used, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Leander, Texas 78641

Tommy

Job Details: 10/12/2021

Arrived onsite for dishwasher not drying. Upon arrival found unit to be operating as designed. No rinse aid was being used despite need for rinse aid. Job Completed

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Austin, Texas 78701

Jacob

Job Details: 10/12/2021

Arrived onsite for unit having error codes. Put unit in diagnostics and found F8E0 and F8E1 both are water not detected issues. Also let the customer know that a 2 man will be needed to diagnose properly as the unit is in a small laundry. May need the water valve to be replaced

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Round Rock, Texas 78681

David S

Job Details: 10/12/2021

Arrived on site for to install previous diagnose parts. Inspected unit and work area. Gained access to the hinges uninstalled them and installed new ones. Teat door opening action and found it to be smooth and it latches shut. Checked door spring back at bottom of travel and it springs back like normal now. No leaks detected at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site to install previously diagnosed part. Removed damaged knob and installed new knob. Took picture of missing serial tag for quick pics. Ga e customer a leave behind pamphlet. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Round Rock, Texas 78665

Jonathan S

Job Details: 10/12/2021

Arrived n site for dishwasher top rack falling down. Inspected unit and work area. Found adjuster wheel broken off. Removed rack and installed adjuster kit. Installed rack and tested rack operation. Performed diagnostics mode and checked fault codes. Found fault F2-E1 stuck key. Monitored test cycle and all tested good. No water leaks detected during service.

We serviced a

WHIRLPOOL OVEN

Model KODE300ESS05

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect wall oven lights not turning off and neither oven working. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F2E1. I cleared the code and tested the unit. During testing, I kept hearing the bake relay clicking and not heating and the upper and lower lights would not turn off. I removed and replaced the control panel and main control and retested. As soon as I turned the power back on the display showed F6E9 & F6E6 error codes. I cleared the codes and followed the tech sheet for testing. I found the lights are not getting voltage from the control but are within ohm range. I verified the harness if good from P1 to J4. I am ordering the main control w/power and the lower oven control w/o power and another control panel. Power to the unit was left turned off at the breaker for safety. ; ordrng 1 W10801665 (Oven control w/o power) and 1 W11179310 (Main control w/power) and 1 W11087457 (Control panel)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104DSS0

Near Austin, Texas 78717

David S

Job Details: 10/12/2021

Arrive on site for dishwasher leaking water from underneath unit. Inspected unit and work area. Put unit into diagnostics mode and found error codes F9e1 diverter lost position f10e1 dispenser etc problem. Then ran unit though diagnostics cycle and monitored unit and found leak at diverter valve. Unit will need a sump and motor for repair.

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Austin, Texas 78721

Jacob

Job Details: 10/12/2021

Arrived onsite for unit not heating. Tested the unit. Unit did not heat. Upon further investigation found that the electrician was bad and a fuse. Reply he heater assembly. Tested the unit. Unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Austin, Texas 78735

Leonardo

Job Details: 10/12/2021

"Arrived on site to test unit for water leak, tested unit found water leaking from sump, replaced sump and motor, tested unit, unit running as designed, no leaks detected at this time, job complete"

We serviced a

WHIRLPOOL WASHER

Model 110.280628

Near Copperas Cove, Texas 76522

Job Details: 10/12/2021

"Arrived on site and inspected washer that would simply beep at the customer. Unit was displaying a LD code on the display and would only beep when any button was pressed. I replaced the latch, reassembled and unit still beeped continuously when any button was pressed. Unit will require both a control panel and control board to complete the repair. Needs more work ; ordrng 1 W10189966 (CONTROL BOARD) and 1 W10143703 (Washer control panel Assembly (WHITE))"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Temple, Texas 76502

Tali W

Job Details: 10/12/2021

"On site for dryer not operating. On arrival, set to timed dry, pressed start, and unit didnt turn on. I found thermal fuse and cut off blown. Replaced both (cut off from truck stock). I was about to run the vent tester and found that the heater was coming on when set to air fluff. Found heating element grounded. Ordering element. Office to reschedule. ; ordrng 1 WPW10185982 (Timer) and 1 W10900067 (Cut off) and 1 WP3392519 (Thermal fuse) and 1 279838 (Heating element) and 1 W11338355 (Heater box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

"Arrived on site to install previously diagnosed parts. Installed new door. Tested unit and unit tested good. No leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Liberty Hill, Texas 78642

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a dishwasher that has leaked during previous cycles. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance as well as running garbage disposal prior to starting unit. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Spicewood, Texas 78669

Brandon

Job Details: 10/12/2021

"Arrived on site to replace motor, cam, and belt, after replacing, ran calibration, unit tested good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect dishwasher rack rail issues. Upon further inspection, I pulled the upper rack out and found both rails were damaged. I placed the unit in diagnostics showing error codes F9E1, F8E2, and F10E1. Cleared the codes and tested and found the unit leaking at the diverter housing and there is old water residue build up on the housing. I found water damage on the baseboards and cabinets to the left of the unit (photos). I advanced through testing and tested the drain pump and element and found the element is not heating properly. replace the sump/motor assembly, element, both upper rack rails, and the main harness.

We serviced a

JENN-AIR COOKTOP

Model JGC8536ADS

Near Austin, Texas 78704

Leonardo

Job Details: 10/12/2021

"Arrived on site to test unit for igniters not working, tested unit found all igniters burned out, to change out igniters need to replace also the screws, burners and orfices

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Spicewood, Texas 78669

Robert

Job Details: 10/12/2021

Arrived on call for complaint of some lights not working. Found bad module and replaced. Lights now working properly.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB2

Near Spicewood, Texas 78669

Brandon

Job Details: 10/12/2021

"Arrived on site for customer complaint of upper rack falling off, found broken adjuster parts, ordering parts. ; ordrng 2 WPW10460371 (Tracks)s and 1 W10837306 (Adjuster) and 1 W10838949 (Adjuster) and 4 WPW10195840 (Adjuster part)s and 2 W10250160 (Clip)s"

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Burnet, Texas 78611

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a washer that is not cycling properly. Found control not registering water level properly. Replaced control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Seguin, Texas 78155

Noah D

Job Details: 10/12/2021

Arrived on site to inspect unit for not stopping when needed. Upon inspection found the units timer was not moving. Replaced timer and tested unit. Complete

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEB2

Near Killeen, Texas 76542

Tyler

Job Details: 10/12/2021

Arrived on site for refrigerator not cooling. Upon arrival found unit not in warranty. Upon further inspection I found proper 120v supplied to hv control. Also found partial dc voltage goin from hv to ui controls but ui controls couldnt get unit to enter diagnostics or programming. Found FC and cond. fans not running nor was the compressor. Found hv control had failed.I replaced and reassembled unit with new hv control. Ran tests after programming unit and found unit functioning as designed and cooling. Informed customer to give unit 24 hrs to cool. Call complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Kingsland, Texas 78639

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a washer that is not cycling properly. Found suspension worn out and replaced it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL COOKTOP

Model WFG505M0BS3

Near New Braunfels, Texas 78130

Noah D

Job Details: 10/12/2021

"Arrived on site to inspect unit for a gas leak, upon inspection found the leak was detected around safety valve, ordering valve and regulator. Will NEED PLUMBERS TAPE. Office to reschedule ; ordrng 1 WP98014893 (VALVE, SAFETY) and 1 W10633327 (Reg) and 1 Gastape (Gas tape) and 1 Gasdetector (Gas detector)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for drain and console replacement . Found outlet kept tripping breaker . Used extension to another outlet . Found UI not responding , or responding periodically. Replaced UI console . New UI console responding periodically. Removed door and green led on control would come on and blink then stop. Getting voltage periodically to control. Found short in main harness . Ordering harness,as well as control to have on hand if needed . No water leaks detected at time of service. Call to set return ; ordrng 1 W11391581 (Main harness) and 1 W11084845 (Harness) and 1 W11462460 (Conrtol)"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Killeen, Texas 76542

Job Details: 10/12/2021

Arrived on site for a washer with lid issues. Replaced the lid and unit tested as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78717

David S

Job Details: 10/12/2021

Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Put unit into diagnostics mode and found error codes F4e3 motor not running and f7e1 no heat. Performed diagnostics cycle and found that the heating element came on but not the sump and motor.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Killeen, Texas 76549

Tyler

Job Details: 10/12/2021

Arrived on site for washer needing previously diagnosed top. Upon arrival installed needed part. Reassembled/tested unit. Found it functioning as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 10/12/2021

"Arrived on site and replaced heating element ordered by previous technician. Also found friction left friction pad is missing and right one is split. Replaced both from truckstock. Ran a diagnostic cycle to confirm correct operation, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, Texas 78745

Leonardo

Job Details: 10/12/2021

Arrived on site to replace board.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Elgin, Texas 78621

Matthew

Job Details: 10/12/2021

Arrived onsite for refrigerator not dispensing water. Upon inspection found failed filter housing. Installed housing and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Austin, Texas 78754

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit evap drip tray drain tube clogged. Maintenance will move unit to vacant unit and turn off the unit to prepare for proper clearing of the drain of foam and other blockage.

We serviced a

GE DRYER

Model GTD72EBPN0DG

Near Andice, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect dryer not heating. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back vent area. Using my dryer vent test kit, I tested the unit on Air Fluff with no heat. Both tests showed poor airflow (photos). I found lint in the front vent area. I recommended that the customer clean the unit from the back vent are up to the front with their vacuum and test the unit. If it fails to heat, I recommended that the customer have a professional come check the vents as the unit may not be suitable for a 2 story home. No further lint observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Lorena, Texas 76655

Jonathan M

Job Details: 10/12/2021

"Arrived on site for refrigerator that?s not making ice. Inspected unit and work area. The customer advised that it?s been making a lot of noise over the last several weeks but that it finally went out a week or two ago. Attempted to harvest the icemaker and found the unit stuck in a harvest and not able to move. Removed icemaker assembly and found the motor fins stuck inside ice. I replaced the ice maker. However, the customer advised that they?ve been without water supply all day due to a busted pipe at the end of the road. Was unable to run the unit through a harvest test to ensure the unit was working properly. Unit is working as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM03

Near Austin, Texas 78741

Kevin

Job Details: 10/12/2021

"Arrived on site to replace refrigerator doors, refrigerator is correct, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

Clear to repair in accordance with the advice from techline. Replaced magnetron cap and diode. Unit is now operating as designed. Advised cuetomer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Temple, Texas 76502

Tali W

Job Details: 10/12/2021

On site to install previously diagnosed parts. Replaced ice container and ice maker. Confirmed fill tube heater operation. Unit now functioning as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austin, Texas 78738

Luis

Job Details: 10/12/2021

"Arrived on site for ice build up on fresh food evaporator. Diagnosed a defective thermistor,replaced harness assembly,secured thermistor to correct location on suction line using foil tape and a zip tie. Per service pointer W11092686 secured evaporator to liner wall using zip ties and clamps,secured cover with 4 screws,adjusted drain pan to sit flush. Service pointer autho S16360"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/12/2021

Arrived on site to test unit for door alarm intermittently chiming when doors are closed. Found RC evap was completely frosted over preventing pantry door from closing properly. Advised customer unit needs to be thawed out 48hrs prior to return visit. Office to reschedule.; ordrng 1 W11457241 (Drip pan) and 1 W11087438 (Evap motor w/ harness) and 1 W11188493 (Evap cover)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Austin, Texas 78721

Jacob

Job Details: 10/12/2021

Arrived onsite for unit barely made ice. Customer said that the ice would freeze into a solid block at times and they would thaw it out and it would work and a continuous thing would be happening. Called Techline let them know of findings. Had me run through diagnostics and everything was checking good. Suggested that the ice maker might be having issues and the ice box fan to be replaced at the same time. Got Sr#7731966772. Ordered part. Office to reschedule.; ordrng 1 W11407678 (ICE BOX FAN)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Round Rock, Texas 78665

Tommy

Job Details: 10/12/2021

Arrived onsite for previously diagnosed parts. Replaced door and tested unit is now operating as designed. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Killeen, Texas 76549

Job Details: 10/12/2021

"Arrived on site and inspected deli drawer control not coming on. Also ice maker dispenser isnt working. Found corrosion inside the deli control. Also discovered the dispenser motor island shaft were both defective, not allowing the customers to dispense ice. The ice maker was working properly. Ordering the dispenser motor and motor shaft. Also ordering the deli drawer and the deli control. Office to schedule return services. Needs more work.; ordrng 1 W10733263 (Stainless Pantry drawer (with Gasket)) and 1 W10769076 (User interface Stainless) and 1 W10347114 (Motor Shaft) and 1 W11185741 (Dispenser Motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Round Rock, Texas 78665

Jonathan S

Job Details: 10/12/2021

Arrived on site for dishwasher door intermittently popping open durning use. Inspected unit and work area. Found top rack locking in to place. Found door latch mechanism worn. Performed diagnostics mode and tested operation. All other operations tested good. No water leaks detected during service.; ordrng 1 W10678341 (spring) and 1 WPW10274884 (door latch)

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Austin, Texas 78744

Kevin

Job Details: 10/12/2021

"Arrived on site and found hot water display is not working, replaced it and display cover and it is now working again, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Austin, Texas 78749

Luis

Job Details: 10/12/2021

"Different issue from previous repair.Arrived on site for freezer door issues. Diagnosed defective freezer rail slides,replaced both slides reinstalled door checked door seal good,checked slide operation good."

We serviced a

MAYTAG DRYER

Model MEDB955FC0

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit motor blower seized. Repaired unit without having to replace parts. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Leander, Texas 78641

David S

Job Details: 10/12/2021

"Arrived on site for fridge no cool. I inspected the unit and work area. We found the fridge at room temperature. I gained access to the compressor and found the low side at -20 and the high side at 0. I put 140 psi of nitrogen into the system. I gained access to the fc and rc evaporator and found no signs of dye or any nitrogen leaking. I pulled a vacuum on and monitored pressures for 20 minuets I found no vacuum leaks. I called PR and he stated to recharge the system and check it again in a couple of days, enough time for the uv dye to activate and spread through out the system. I recharged the system.; ordrng 1 Sealedsystem (Sealed system)"

We serviced a

KITCHENAID ICE MACHINE

Model KUIC18PNXS0

Near Georgetown, Texas 78628

Jonathan S

Job Details: 10/12/2021

"Arrived n site for ice machine not making ice. Inspected unit and work area. Performed diagnostics mode and found drain pump not operating. Measured incoming voltage and found wire harness corroded. Found motor sensor wire broken from corrosion. Will need to replace wire harness and both pumps. Found no ETA on pump. Office to schedule appointment when ETA is available. ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS2

Near Austin, Texas 78704

Leonardo

Job Details: 10/12/2021

"Arrived on site to replace cooktop and vent trim, replaced cooktop and vent trim, tested unit, unit working as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Austin, Texas 78753

Wesley

Job Details: 10/12/2021

Arrived onsite and found unit freezer module and switch assembly causing led failure from frost damage. Ordering led module for freezer to repair. ; ordrng 1 W11520324 (Freezer module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Taylor, Texas 76574

Matthew

Job Details: 10/12/2021

Arrived onsite for dishwasher not filling with water. Upon arrival tested unit and found valve not energizing. Replaced valve and tested. Unit is now filling. Ran normal wash and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Dripping Springs, Texas 78620

Brandon

Job Details: 10/12/2021

"Arrived on site to replace cam and belt, after replacing, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Woodway, Texas 76712

Jonathan M

Job Details: 10/12/2021

Arrived on site for a refrigerator that?s not making ice or cooling properly. Inspected unit and work area. The customer advised that the top of the fridge and freezer sections are not getting cold but the bottom of both compartments are freezing up. Confirmed the customers complaint and found the evaporator fan not running. Checked voltage at the evaporator fan and found proper voltage. Replaced evaporator fan and tested the unit. The unit began to work as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

"Arrived on site for Not Making Ice - Refrigerator. Customer informed me the ice maker began working again. Removed ice maker cover to jump ice maker and found ice mold already had water in it showing the ice maker was calling for water. With this, I cant harvest the ice maker due to mold being full. Explained to customer they should reach back out if it stops working again. Checked temps and both FC and RC were set to the recommended temps. Ice maker working as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW01

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect washer noises. Upon further inspection, I moved the drum back and forth and it appeared to be secured. I placed the unit in diagnostics showing error codes F6E1 and LF-long fill. Cleared the codes and continued with testing. I found when the unit began to fill, there was hardly any water coming in. I found that the bellow was not fully attached to the tub inside. I advanced through testing and when the drum began to tumble, I could hear a thumping noise. I canceled testing and moved the drum back and forth again and found the bearing was bad. Unit was left unplugged and water turned off at the wall. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Austin, Texas 78704

Jacob

Job Details: 10/12/2021

Arrived onsite for lights in the refrigerator not working. Looked at the unit and found that 2 led modules were not lighting causing the rest of the lights to not turn on. Replaced both modules. All lights lit up.Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model N/A

Near Austin, Texas 78731

Scott

Job Details: 10/12/2021

Arrived on site for microwave not heating . Oven checked normal.

We serviced a

WHIRLPOOL OVEN

Model WEG750H0HZ0

Near Hutto, Texas 78634

Matthew

Job Details: 10/12/2021

"Arrived onsite for range not turning on or heating. Upon arrival tested unit. Unit did ignite and began heating once reached approximately 200 degrees, unit shut down and gave error code F8E0 cooling fan speed to low. Called tech line for assistance due to troubleshooting guide instructions. Tech gave SR#7731973985. Per tech line replacing the fan assembly should resolve the issue. The hall sensor is part of the blower. Ordering blower. Office to reschedule. ; ordrng 1 W11107275 (fan-blwr)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHB0

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for poor washer performance. Found weak wash motor and stuff stuck in sprayer arm . Ordering Wash motor , both spray arms . No water leaks detected at time of service. Call to set return ; ordrng 1 W11226884 (Wash motor) and 1 W11226887 (Gasket) and 1 W11226869 (Upper spry) and 1 W11226872 (Lower spray)"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS1

Near Liberty Hill, Texas 78642

Cliff

Job Details: 10/12/2021

"Arrived on site to diagnose a range with an oven not turning off. Found relays in control not opening to cancel bake cycle, and replaced control. Tested unit and found all is functioning properly at this time.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

"Arrived on site to test unit for open/closed door prompt. Tested switches and they tested good. Continuity through harness. Found loose connection on control board. Replaced control board as a precautionary. Tested unit and unit tested good, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site for COMPLAINTNOTE:DISHWASHER IS NOT WORKING PROPERLY IT HAVING ISSUES WITH THE DRAIN PROCESS. Found knock out still inside disposal. Removed knockout and set to drain. Water drained as designed. No error codes came on in diagnostics. Placed in diagnostics cycle to ensure dishwasher completed all cycles and it did. Heating element sizzled water once diagnostics completed. No leaks detected. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS

Near Austin, Texas 78733

Leonardo

Job Details: 10/12/2021

"Arrived on site to replace inner door, bezel and gasket, replaced parts, customer stated that the vent fan would not turn off, replace control board that fixed the issue, tested unit, unit working as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Austin, Texas 78728

Jimmy J.

Job Details: 10/12/2021

Arrived on site for refrig IM ice is frozen together and dispenser water dispensing very slow.. wheel on the bottom is broken. Found bottom left roller and leg mount missing wheel. Removed left roller and installed new left roller. Tested water dispenser and water would only trickle out. Removed filter and water came out in a strong flow. Ran harvest and completed without issue. Ran water fill test and no water is coming into mold. Returning with all parts plus valve to complete the repair. Replacing the triple valve should resolve the water not coming into the mold. Otherwise filter head may be necessary for replacement too. Customer will be purchasing a new filter for installation upon our return. Currently the bottom ice maker is working and water dispenser is dispensing with filter removed. ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Austin, Texas 78727

Scott

Job Details: 10/12/2021

"Arrived on site for washer powering up but never starting wash. Ran diagnostics got lock error . Ran wash test and could lift lid when locked . Replaced latch tested unit all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Burnet, Texas 78611

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a refrigerator with light not working. Found freezer led module failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for refrigerator not sealing. Upon arrival found unit top washer missing causing fc door to rub against rc door. Ordering washer office to reschedule upon receiving.; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Hutto, Texas 78634

Matthew

Job Details: 10/12/2021

Arrived onsite for dishwasher not drying dishes. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and all passed. Found that customer was not using rinse agent. Instructed customer on continual use of rinse aid proper loading per use and care guide. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Austin, Texas 78744

Kevin

Job Details: 10/12/2021

"Arrived on site and found refrigerator doesnt have any incoming power. Breaker was off, after resetting breaker power is on and compressor is running, evap fan motor is running. Condensor fan motor is running.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Austin, Texas 78733

David Z

Job Details: 10/12/2021

"Arrived on site to follow up on diagnosed sealed system repair. Talked with PR prior who advised to find the leak first with Uv light. Found no dye in upper section. Checked RC evap and found a large amount of dye on the RC evap line, picture saved in SD. Leak diagnosed to RC evap line. Ordering new evaporator to resolve. Office to schedule when part arrives. ; ordrng 1 W11553229 (RC evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/12/2021

Arrived on site to test unit for not cooling. Found compressor pulling .2amps. Also found oil leaking from underneath from internal cabinet. Spoke with tech line and sent pics to Bryan.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPQ7

Near Austin, Texas 78701

Leonardo

Job Details: 10/12/2021

"Arrived on site to test unit for console not responding, tested unit found console unresponsive, installed console, tested unit, unit working as designed , no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Pflugerville, Texas 78660

Jimmy J.

Job Details: 10/12/2021

Arrived on site to install previously diagnosed part. Took picture of missing model and serial tag for quick pics. Removed evap fan and installed new evap fan. Powered on fridge and evap fan is running as designed. Fridge no longer beeps every five seconds. Compressor is running. All fans spinning. Gave customer a leave behind pamphlet. Let customer know not to load fridge for 24 hours to allow normal temps to level. Job completed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Andice, Texas 78628

Kayman

Job Details: 10/12/2021

Arrived onsite to install previously diagnosed parts. I installed the outer door glass both brackets and screws. No issues with the new door. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Austin, Texas 78736

Luis

Job Details: 10/12/2021

"Arrived on site. Removed evaporator cover good frost pattern on evaporator,replaced freezer harness,fresh food harness,control and right side door gasket,checked door seal good. Powered u it on good air flow entering fresh food section."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Leander, Texas 78641

Tommy

Job Details: 10/12/2021

Arrived onsite for previously diagnosed parts. Upon arrival replaced motor fan and damper and proceeded to test found unit to now be operating as designed.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JS0

Near Del Valle, Texas 78617

Jacob

Job Details: 10/12/2021

"Arrived onsite for for the door having damage. Looked at the door and found that the door trim on the right hand corner was broken, just behind handle. Let customer know that it is passed the 30 days for cosmetic issues. Spoke with claims. Ordered parts and needs authorization before returning.; ordrng 1 W10761014 (trim-door) and 1 WPW10310922 (trim-vent)"

We serviced a

KITCHENAID COOKTOP

Model KECC607BSS02

Near Georgetown, Texas 78626

Jonathan S

Job Details: 10/12/2021

"Arrived on site for cooktop not powering on after storm. Inspected unit and work area. Powered unit off at circuit breaker. Gained access to control and TOD. Measured resistance on TOD and found closed/good. .; ordrng 1 W10920242 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GPS0

Near Round Rock, Texas 78681

Tommy

Job Details: 10/12/2021

Arrived onsite for unit not turning on upon arrival found unit voltage was good but unit control had burned out also found UI burn out ordering both. ; ordrng 1 W11120156 (Control) and 1 W11131319 (UI)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Elgin, Texas 78621

Matthew

Job Details: 10/12/2021

Arrived onsite for refrigerator led not functioning. Upon inspection found top-left rear led not functioning and affecting other lights. Replaced led module and tested. All lights are now functioning properly. Job complete

We serviced a

KITCHENAID RANGE

Model KGCC506RBL07

Near Austin, Texas 78732

Robert

Job Details: 10/12/2021

Arrived on call for complaint rear right burner not lighting. Found the harness switch for that burner not working. Replace harness and test. All burners working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Austin, Texas 78732

Robert

Job Details: 10/12/2021

Arrived on call to replace previous diagnosed parts. After installation test operation. Optics reading properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR206ESS01

Near Austin, Texas 78703

Jacob

Job Details: 10/12/2021

Arrived onsite for unit not lighting up in the refrigerator. Looked at the led modules and replaced 3 LEDs and all lights came back on in the unit. No issues at this time. Job complete

We serviced a

WHIRLPOOL VENTHOOD

Model WVU37UC6FS1

Near Andice, Texas 78628

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a venthood that is making unusual noise. Found screw used to install damper to long and rubbing on fan blade. Installed correct screw and noise is no longer present. All is working properly at this time.

We serviced a

WHIRLPOOL WINE COOLER

Model JUBFL242HL01

Near Lakeway, Texas 78734

Brandon

Job Details: 10/12/2021

"Arrived on site for customer complaint of sharp edge on bottom of door that cut his wife and childs foot. Ordering door, customer is calling customer service to see if they will cover the part since it might be a safety issue with a cosmetic part. ; ordrng 1 W11360701 (Door) and 1 Cnote (Office to reschedule)"

We serviced a

FRIGIDAIRE FREEZER

Model LFFH21F7HW

Near Austin, Texas 78758

David Z

Job Details: 10/12/2021

"Arrived on site to diagnose stand alone freezer that is losing cool. On arrival found temp was up in the top, but items close to evap still frozen. Removed evap cover and found fan dead, no air circulating, resulting in ice building. Replaced fan and chipped away ice. Verified unit is now cooling and circulating air.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS03

Near The Hills, Texas 78738

Brandon

Job Details: 10/12/2021

"Arrived on site to replace failed emitter boards, after replacing unit tested good

We serviced a

KITCHENAID DISHWASHER

Model KUDD03DTSS3

Near Round Rock, Texas 78665

Jonathan S

Job Details: 10/12/2021

"Arrived on site for dishwasher control not responding and control lock light on. Inspected unit and work area. Found control lock on. Turned lock off and found unit working as designed. Tested operation. All tested good, no water leaks detected during service.

We serviced a

WHIRLPOOL OVEN

Model KOST100ESS03

Near Austin, Texas 78723

Scott

Job Details: 10/12/2021

"Arrived on site for oven flashing error code . Ran diagnostics got stuck keypad and UI miscommunication errors . All connections are good . Ordering console and control . ; ordrng 1 W11087446 (Console) and 1 W11179310 (Control)"

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BDS2

Near Georgetown, Texas 78628

Lou

Job Details: 10/12/2021

"Arrived on site to inspect venthood filter not removable. Upon further inspection, I found the filter latch not installed correctly. I adjusted the latch but found the spring arm on the latch was broken. I removed and replaced the latch and retested. Unit is operating as designed. The filter is tight in its space and is hard to get out. Also, Phillips screw has to be removed in order to get the latch to go back and release the filter. Attempted to contact builder to advise of my findings/repairs and left a vm. Job completed."

We serviced a

KENMORE REFRIGERATOR

Model 106.5112221

Near Tow, Texas 78672

Cliff

Job Details: 10/12/2021

Arrived on site to diagnose a refrigerator that is not producing ice since previous trip. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time.