Service History 974

Near Salado, TX 76571
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site for the unit is making noise. Called Whirlpool Sr#7723498478 Steve and advise that the customer has to use Solid pipe or aluminum pipe. The noise is from the cabinet. Used the sound pads and unit works properly. Advise customer to clean air vents every six months.
Near Bertram, TX 78605
Thomas L.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Arrived on site for freezer door not sealing properly. Found that the freezer door needed to be adjusted with a shim to close properly. Corrected situation and door is now working properly. This unit has no water hooked up to it.
Near Belton, TX 76513
Steve C.
Job Details: 11/22/2018
RANGE JENN-AIR 2475/90ERS Arrived on site for the unit cooktop left burners will not turn on and also the fan blower will not turn on. Tested the unit and found the unit will need a new left burner tray and the switch for the fan blower is defective due to short. Unable to find parts and office will need to research parts. ; ordrng 1 RESEARCH (LEFT BURNER TRAY) and 1 RESEARCH (FAN SWITCH )
Near Temple, TX 76502
Steve C.
Job Details: 11/22/2018
DISHWASHER GE GSD2000G00WW Arrived on site to replace both switch interlock due to not turning on. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76711
Steve C.
Job Details: 11/22/2018
WASHER MAYTAG MVWX655DW0 Arrived on site and the customer advise another service company has worked on the unit but had to order parts.
Near Waco, TX 76704
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not working properly. Customer advise a item fell through the chute. Disassembled the unit in the back and found a plastic item stuck on the blower wheel. Removed the item and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Salado, TX 76571
Al
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL DU1100XTPS6 Arrived to install parts due to the clean light blinking in a 7 sequence. I disassembled and checked the heater for continuity which did not register. I also changed out the control board and reassembled the unit and checked for any error codes. I ran the dishwasher and it preformed as designed. All water lines were dry at the time of service. JOB COMPLETE. HEATER AND CONTROL USED.
Near Belton, TX 76513
Al
Job Details: 11/22/2018
OVEN WHIRLPOOL WOC75EC7HS00 "Arrived to install previously diagnosed part. Upon inspection of the blower, I discovered the blower was broken inside the shipping box. I photographed and attached pics. Upon returning this will be a 2MAN 2hr repair. CNOTE added. Also photos of the layout were attached for explanation on labor. Customer also said the unit resets to January every other week she uses it. A new control panel was ordered for this issue. ; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS) and 1 CNOTE (INSPECT PSP PARTS AT OFFICE) and 1 W11027470 (CONTROL PANEL SS ) and 1 W11109174 (BLOWER)"
Near Austin, TX 78701
Scott
Job Details: 11/22/2018
RANGE WHIRLPOOL KSGG700ESS0 Arrived on site for keypad error and both front burners not lighting correctly . Found burner caps were switched . Placed caps on correct burners . Both are lighting correctly now . Checked connections to key pad and controls . Did a power shut and cleaned pad off . Restarted unit and checked all key functions and preheated . All is Checking good and no gas leaks at time of service . Job complete .
Near Austin, TX 78704
Scott
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for no drain dish washer . Ran diagnostics drain codes error . No obstructions in drain motor . Found drain hose was not high enough allowing food from disposal to clog hose . Cleaned out drain line , and replaced pump because motor sounded labored and very hot to touch . No water leaks detected at time of service . Job complete."
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
OVEN WHIRLPOOL CWG3100AAE Arrived on site for f codes on control. Tested unit and found control is failing . Control is NLA . Collected 108.24 cc . No gas leaks detected at time of service . Job complete.
Near Austin, TX 78728
Paul
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for the microwave with an F6E8 error. I found the microwave cavity light off when I arrived. I started to check the harness connections between the maxwell control P9 and the WIB J1 and as soon as I moved the harness the light came on and the microwave would function properly. I could move the harness around and make the light turn off and on. I’m ordering the communication harness and the main harness because it’s not clear on the parts breakdown which one is needed. Ordering W10876818 MAIN HARNS-WIRE & W10778562 COMMUNICATION HARNS-WIRE. RS for Fri 11/30.; ordrng 1 W10778562 (HARNS-WIRE) and 1 W10876818 (HARNS-WIRE)
Near Austin, TX 78728
Paul
Job Details: 11/22/2018
OVEN WHIRLPOOL WFE745H0FS1 Arrived onsite for the oven that is running to cold. I tested the temp in bake with the set point at 350 degrees. I found the oven cycling between 329-371 degrees leaving the oven with a 350 degree average temp and working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
DRYER WHIRLPOOL LTE6234DQ2 Arrived on job to replace thermal cut off. After replacement test heat and air flow.
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
REFRIGERATOR AMANA ASI2575FRS00 Arrived on job to replace refrigerator door. Customer said freezer door ok. After replacement adjuste gasket and test seal.
Near Austin, TX 78741
Kevin
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and replaced cycle select switches diagnosed on previous visit. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I opened both doors and could not hear an6 noises. I placed the unit in diagnostics and tested the Evap fan and air baffle and immediately when the Evap fan came on, I could hear the loud noise. I removed the shelving and Evap cover to find that the Evap fan motor mount was not mounted properly. I adjusted the mount and tested the fan again and the noise was gone. I placed the Evap cover back on and put the shelving back. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop flames too low. Upon further inspection, I tested all of the burners and found that the middle burner would not stay lit on the simmer mode. I removed the burner head and found lots of debris under the burner head. I removed the simmer orifice and found that the orifice was clogged. I cleaned the orifice and placed it back on the burner and tested. The burner/simmer operated as designed. No gas leaks detected during service, job completed."
Near Brushy Creek, TX 78717
Lou
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to insect oven door rubbing. Upon further inspection, I found that the bottom oven door was rubbing against the vent at the bottom of the unit. I removed the bottom oven door and adjusted the vent and put the door back on and tested. The door no longer rubbed. Job completed."
Near , TX 78611
Thomas L.
Job Details: 11/22/2018
RANGE KITCHENAID KFDD500ESS02 "Arrived on site for front left burner not igniting, Found that was the case, opened burner head groove with file to improve gas flow, burner now operates properly."
Near Leander, TX 78641
James
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site and tested operation. Found unit would not go into high spin and the rotor and stator were making a loud humming noise. Installed new rotor and stator and tested operation. Unit now goes into high spin and is functioning properly. All water connections dry at time of service. Job complete
Near Leander, TX 78641
James
Job Details: 11/22/2018
DRYER MAYTAG MEDX655DW "Arrived on site and installed new heater, temp switch, hi limit fuse and repair kit. Vacuumed all lint from unit and tested operation. Unit working properly. Job complete"
Near Leander, TX 78641
James
Job Details: 11/22/2018
DRYER GE GHDP490EF5WW Arrived on site and tested operation. Customer stated that the unit is making a scraping sound intermittently when running. Found all 4 slides wearing down. Unit will need new slides to repair; ordrng 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
RANGE KITCHENAID KERK807PSS02 "Arrived on site , replaced both sensors . Ran tempmcheck . All checked good . Job complete."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator dispenser intermittently working and water leaking intermittently. Performed diagnostics and tested water pressure and dispenser, no issues at time of service. Inspected evaporators and found fresh food evaporator drain frozen. Called each support and spoke with Tebow (SR# 7723501896). He stated to replace RC door again. Contacted service manger and addressed customer concerns. Please allow 6tp 8 weeks for door to arrive. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE and 1 W10815694/BLACKSTAINLESS (LEFT RC DOOR/ BLACK STAINLESS ) and 1 W11126260 (WATER TUBE)"
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site for washer making noises. Performed diagnostics mode, checked fault history and found error F2-E1 stuck key. Tested valve and cycles. Inspected gearcase, no abnormal signs of wear and tear. Removed wash plate and found wash plate threads worn out. Removed wash plate and installed new. Performed encoder test. Tested all operation, all tested good. No water leaks present."
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
VENTHOOD WHIRLPOOL UXT5530AAS3 "Arrived on site for venthood making noises. Per diagnostics and tested fan on high speed. Found fan motor making abnormal noises. Removed failed fan motor assembly and installed new. Tested unit, all tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on sote for rack falling, R&R adjuster kit ad stops and tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on sote for control replacement, R&R comtrol and tested good, no leaks on site"
Near Austin, TX 78729
Tyler B.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for no wash and drain, found pump motor failed, and found drain hose pinched, un pinched drain and tested good, R&R pump motor and tested good, no leaks on site"
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for unit squeeling in agitation, R&R GEARCASE, clutch and WASHPLATE and tested good. No leaks on site"
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
RANGE WHIRLPOOL SVD48600B "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
RANGE WHIRLPOOL SF315PEGW "Arrived on site for oven bake not heating. Performed diagnostics and tested oven. Found glow igniter glowing but no flame. Measured amp draw and found at 2.5 amp. Found failed igniter. Removed failed igniter and installed new. Tested bake mode, all tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for replacement of pre diag parts. R&R all supplied parts and tested good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF2SS "Arrived on sote for hardware missing and not assembled correctly. Had to remove unit, and unit cover and reset cover and install missing screws. Reinstalled unit and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
WASHER WHIRLPOOL MVWB835DW3 Arrived on site and found both sides of water valve clogged and not opening when actuated. Long fill and temp fault codes. ; ordrng 1 W10758828 (valve)
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and found unit damper open constantly, replaced damper control. All checks good. Now unit is operating as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested unit for arcing. All checks good. No symptoms of failure. Advised customer unit is safe to use.
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site of no ice, removed cutter found broken ice cutter grid replaced ice cutter grid. used 1 WP2313637 (GRID CUTTER) from stock"
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "Arrived on site for multiple issue. Found icemaker not shutting off due to faulty gears in icemaker. Unit not running though defrost cycle control not running through a forced defrost, found dispenser ice door not sealing due to broken tab on dispenser liner. Replaced icemaker,defrost control and installed ice door kit. Checked operation of ice dispenser door,door sealing correctly. ; used 1 8201756 (ICE DOOR KIT) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
REFRIGERATOR MAYTAG MSF21D4MDM01 "In the hills community. Arrived on site for loose door handles,ice forming in freezer and hinge on bottom of freezer not transferred from old door. Found set screw and door handle screw not installed correctly. Installed and tightened screws correctly to freezer door. Found gap on upper portion of gasket to cabinet,remolded door seal checked door seal,gasket sealing correctly. Customer unhappy only hinge was transferred to new door,hinge is silver and not grey like prev door. Used touch up paint to paint hinge to match fresh food hinge; used 1 80051 (TOUCH UP PAINT ) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for water leaking ran diagnostics found water leaking from housing,checked all tubing no leaks from tubing. Removed filter housing installed new housing,ran diagnostics no leaks from housing and no leaks at tubing unit working as designed."
Near Austin, TX 78739
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for failed leds removed damaged leds installed new leds powered unit on tested leds all a leds working correctly
Near Buda, TX 78610
Brandon
Job Details: 11/22/2018
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to replace wire harness, I replaced wire harness, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDS1 "Arrived on site for customer door oven door handle loose on right side. Found screws had come out of handle, I reattached handle unit tested good. Handle has been discontinued and I explained that to customer this may not hold if the plastic handle is stripped out. Collected payment on ccLabor 149.99"
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW9150WW00 Arrived on site to replace water valve for washing machine. Replaced a valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to charge balance of repair to credit card on file per homeowner. Job is complete.
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
OVEN WHIRLPOOL GBD307PDB7 Arrived on site to replace two thermal fuses and control panel for oven. Replaced all three parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
WASHER MAYTAG MHW9000YW0 Arrived on site for customer complaint of loud pop and burning smell at the end of the cycle. Found motor control board had failed. I replaced motor control unit tested good.
Near Briarcliff, TX 78669
Cliff
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 Arrived on site to replace controls and water valve for refrigerator. Replaced all three controls and smart valve and tested unit. Found all is functioning properly at this time. Prior to performing repair homeowner had video of issue while it was occurring and I was able to verify icemaker arms were in final rest position and not moving through a cycle. No leaks were found at time of service.
Near Austin, TX 78738
Cliff
Job Details: 11/22/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to diagnose a vent hood that is vibrating abnormally. Tested unit and found large gap behind unit causing no rear mounting service and no rear supporting surface for vent assembly. This is causing abnormal vibration in the unit when motor runs. Also noted lamp assembly is loose and fan blade misshaped. Reshaped fan blade and tightened lamp assembly‘s. All is working properly at this time. builder will need to correct mounting position or add rear supporting surface for unit.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found drain pump blocked with debris from a piece of the old plastic bearing slide on rail that was just replaced. Removed debris from pump and tested unit. Found all this not fully functional and no leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER JENN-AIR JDB8000AWS1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found circulation pump leaking through diverter. Replaced circulation pump and tested unit. Found all is functioning properly at this time
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
RANGE KITCHENAID KCGS556ESS02 Arrived on site for customer complaint of flames being to high. Found unit needed conversion kit. I gave kit to customer and instructed that a plumber would have to install.
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW94HEXW1 "Arrived on site for customer complaint of noises during spin cycle. Found vent hose plastic coupling was loose, I reattached, but it will not stay. Ordering hose with coupling. ; ordrng 1 WPW10568614 (hose)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of lower oven not heating properly, found temperature sensor was out of range. I replaced sensor. Unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for customer complaint of microwave not working and uib not responding. Found door was broken and keypad shorted out. I replaced door u it tested good.
Near Waco, TX 76705
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit intermittently will not start. Customer advise unit will not be able to select cycles. Tested the unit and found the facia UI does not make chime when pressing power. Found the facia is defective due to unable to select cycles.; ordrng 1 W11158455 (FACIA)
Near Robinson, TX 76706
Steve C.
Job Details: 11/22/2018
COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDB12 "Arrived on site for customer complaint of oven not heating, found TOD was open. I replaced TOD unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for no display. Burner working but panel is not. Test unit and found bad control board. Replaced board and display working and oven turning on. Job complete no leaks present at this time.
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for insulation showing in between glass oven door. Removed door and secured insulation correctly and unit test good job complete no leaks present at this time.
Near Austin, TX 78745
Leonardo
Job Details: 11/22/2018
COOKTOP KITCHENAID KSIB900ESS1 arrived on site to test unit to test for unit beeping. Test unit and getting F2E0 panel disconnected. Test all connection and found all connection correct. Called tech support and test unit and per tech support wants me to order new board and new harness and new panel. Checked units outlet and outlet test good customer called KitchenAid while I was in the home and they are going to replace the unit. File#7723502911
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/22/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker mold stripper stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF5SS "Arrived onsite for customer complaint of OTR microwave not heating and shorting out. Tested unit and found magnetron makes an loud noise and zeros out control. Ordering magnetron,HV transformer,capacitor and diode. R/S for 11/30. Unit unplugged at this time.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"
Near New Braunfels, TX 78130
Robert
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on job for complaints of no cooling. Confirmed compressor running but not cooling spoke to previous TEC and was asked to order evaporator and dryer. ; ordrng 1 CNOTE (SS TEC) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and found unit ff completely frozen through. Scheduling a defrost and returning with Evap harness and cover.; ordrng 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)
Near Leander, TX 78641
James
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and installed new shaft. Attempted to remove coupler and found the screw is seized and I am unable to remove. Tested operation and found unit working properly and only the shaft was seized. Job complete
Near Cedar Park, TX 78613
James
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and tested operation. Found the noise coming from the damper control. Installed new damper control and tested. Unit working properly. Job complete
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
MICROWAVE GE JVM1730DM1WW Arrived on site and repaired lighting circuit with control. Unit now checks good.
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
MICROWAVE AMANA AMV2307PFB0 Arrived on site and called techline for repeat symptom after checking work and testing with new fuse. Techline stated to repair by replacing transformer and diode. Spoke with Andy. ; ordrng 1 W10754523 (transformr) and 1 W10886077 (diode)
Near Temple, TX 76502
Al
Job Details: 11/22/2018
WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CUSTOMER IS CALLING AS THEY HAVE A WASHER AND ITS MAKING A SCRETCHING NOISE WHEN SPINNING). I calibrated the washer and in service test mode I selected (12) for high speed spin, which ran as designed with no screeching or grinding. I hand spun the basket and only heard water. I did remove the 4 plastic leveling rings from around the 4 balancing screws, which were causing the unit to be off balance. The unit tested as designed. I zip tied the drain hose and took a pic and attached it. All water lines were dry at the time of service. JOB COMPLETE"
Near Temple, TX 76501
Al
Job Details: 11/22/2018
OVEN GE JKP55SP4SS Arrived to install previously ordered parts. I confirmed the original complaint of oven stays locked and removed and replaced the Control and button board. After installation I checked and verified the unit now operates as designed. JOB COMPLETE.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 11/22/2018
DISHWASHER MAYTAG MDB4949SDZ "Arrived on site and inspected dishwasher and found no high drain loop installed, after correcting ran a diagnostic cycle and all water left dishwasher tub without siphoning back in. Recommended that customer run a cleaning agent to remove any build up in the drain hose. No water leaks from connections at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to install pads. Replaced pads test unit and unit test good door opening and closing correctly no leaks present at this time.
Near , TX 78640
Leonardo
Job Details: 11/22/2018
OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for panel not aligned with door. Removed panel and door and installed red hinges. Test unit and unit test good after replacing hinges job complete
Near Taylor, TX 76574
Wesley
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW4616FW2 Arrived on site re installed existing agitator. All checks good. Unit is operating as designed.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/22/2018
DRYER ROPER REX5634PQ0 Arrived onsite for customer complaint of dryer timer not working. Removed back panel and found timer motor not turning. Removed and replaced timer assembly. Reassembled and tested. Found timer now works as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/22/2018
WASHER GE GFWH1200H0WW "Arrived on site, Washer was not completing cycle, replaced failed door latch and control board, Watched a full 30 minutes cycle and it operating properly. All water connections were dry."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/22/2018
DISHWASHER MAYTAG MDBH955AWW Arrived on site for door not latching. Found door latch was broken. Replaced and tested and all water connections were dry.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/22/2018
RANGE GE PHS920SF1SS will need to order relay board in rear of oven that did not get ordered. ; ordrng 1 WB27X20891 (board pcb asm)
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/22/2018
ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site found no ice, found two failed pumps, The external drain pump, and the recirculation pump, watched it make a slab of ice, all connections were dry, no leaks."
Near Killeen, TX 76542
Arthur B.
Job Details: 11/22/2018
WASHER GE WPDH8900J1MG Arrived onsite for customer complaint of front load washer shaking violently when spinning. Found inner basket wobbling inside tub assembly. Advised that AHS will determine if unit is cost affective to replace. Ordering parts that are needed. AHS will be in contact. Unit unplugged at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2 MAN NEEDED) and 3 WH01X10385 (damper - shock)s and 1 WH45X10082 (rear tub asm) and 1 WH45X10101 (washer drum front wi) and 1 WH45X10143 (basket asm)
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for poor washing and unit shutting down . Ran diagnostics got motor failure code . Wash motor try to start but never got going . Replaced sump and motor . Ran test cycle all check good . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
James
Job Details: 11/22/2018
COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and installed new knobs. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
MICROWAVE KITCHENAID KBMC140HSSS04 gate code 4626. Arrived on site to diagnose a microwave with a door that is not opening properly. Tested unit and found torsion spring for microwave broken causing the door to be heavier than normal. Replaced torsion spring and tested unit. Found all is functioning properly at this time.