Near Leander, TX 78641
David Z
Job Details:
03/05/2021
WASHER WHIRLPOOL MHW6630HC2
Arrived on site to diagnose washer that was not running fully and no spinning. Ran unit and verified F6E3 for acu / mcu error. Replaced control and retested. Unit is now working as designed. Call complete. No water leaks found.
Near Austin, TX 78747
Leonardo
Job Details:
03/05/2021
RANGE WHIRLPOOL WFE525S0JS0
Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Near Austin, TX 78745
Luis
Job Details:
03/05/2021
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Arrived on site for no cool. Found up dye on fresh food evaporator replaced fresh food evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good"
Near Austin, TX 78730
Luis
Job Details:
03/05/2021
FREEZER WHIRLPOOL WZF79R20DW03
"Arrived on site for cooling complaint. Found evaporator incased in ice,ran diagnostics heater powered on diagnosed unit not running through a normal defrost cycle,defrosted evaporator replaced thermistor and control"
Near New Braunfels, TX 78132
Andrew
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site to test unit for left side FF drawer not shutting correctly. Found pan front was hitting shelf glass. Office to reschedule. ; ordrng 1 W11243759 (shelf-glas) and 1 W11257202 (pan-snack) and 1 WPW10396909 (front-pan)
Near Temple, TX 76504
Kayman
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Arrived in its for refrigerator with frost build up in the FC. Upon inspection I found the FC roof had frozen water droplets all around. The customer had been their FC so I was not able to get a accurate temp reading. The RC was at 34. I found the FC door hinge sagging causing the door to get caught on the frame and not shut all the way. You have to push on the door to get it to seal. I inspected the defrost circuit and it checked good. I will need to order a center hinge(W10492014) (W10486828) and door seal(W10507442) just Incase. Office to R/S due to part availability. ; ordrng 1 W10492014 (Hinge) and 1 W10486828 (Evap cover) and 1 W10507442 (Gasket)
Near Leander, TX 78641
Lou
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS4
"Arrived on site to inspect microwave open door error. Upon further inspection, customer advised that intermittently, the display will say open/close door error. I tested unit and could not duplicate the error. Due to the issue being intermittent and it potentially causing more issues later on, I am ordering both interlock assemblies and a CNOTE-LSO FOR TRAINING and CNOTE-SCHEDULE WITH JOB 289652. Office to schedule return service. ; ordrng 1 W11433683 (Lower interlock) and 1 W11433682 (Upper interlock) and 1 CNOTE (LSO for training) and 1 CNOTE (SCHEDULE WITH JOB 289652)"
Near Cedar Park, TX 78613
David S
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS04
. The office will reschedule ; saved tckt
Near Kyle, TX 78640
Noah D
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF330PAHS5
"Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element worked correctly as well as the control. Instructed customer to use rinse aid. Complete"
Near Austin, TX 78754
Matthew
Job Details:
03/04/2021
REFRIGERATOR MAYTAG MFI2570FEZ06
Arrived onsite for refrigerator with failed drawer parts. Upon inspection found left refrigerator door bin broken as well as upper crisper frame center rail failure. Ordering bin and rail as well as additional parts just in case. Office to reschedule.; ordrng 1 W10313178 (trim-shelf) and 1 WP12642303WD (brace- cri) and 2 WP13062602 (support)s and 1 WP67005864 (slide) and 1 WP67006704 (glass- cri) and 1 WPW10212139 (bin-cntlvr) and 1 WPW10326469 (rail-centr) and 1 WPW10329866 (frame)
Near Austin, TX 78746
Kevin
Job Details:
03/04/2021
DRYER MAYTAG MGDC465HW0
"Arrived on site and inspected dryer and observed ignitor operating properly and propane is burning. Found dryer temperature will not rise above 115° and there is no airflow measured on airflow meter. Removed vent hose and dryer will now raise to 220° and airflow is registering good with no vent connected. Recommended to homeowner that vent to the exterior of the home be cleaned before dryer is used again, sent videos to DW. job complete"
Near San Marcos, TX 78666
Noah D
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW5105HW0
"Arrived on site to inspect washer for not draining, upon inspection found a large load inside with water. Drained through diagnostic and checked for codes. Overload code caused cycle to stop. Cleared all codes and tested. All functions returned. Complete"
Near Georgetown, TX 78626
Wesley
Job Details:
03/04/2021
RANGE WHIRLPOOL MGR6600FZ2
Arrived onsite for hi flames and sticking knobs and adjusted valves and knobs to customer satisfaction. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW6120HC0
"Arrived onsite for previously diagnosed parts. Upon arrival replaced valve and tested. Found unit now operating as designed cleared error codes, valves operating as designed. No signs of leaks during service. Job Completed."
Near Waco, TX 76707
Chase
Job Details:
03/04/2021
WASHER MAYTAG MVWX655DW1
Arrived on site to check washer for no operation. Enter diagnostics and found error codes for long fill and flood condition. Ran test cycle and found no fill from the cold valve and only a trickle from the hot valve. Verified proper cold and hot waster supply volume. Water valve has failed. Replaced valve and ran test cycle on washer. All functions of washer check good with no water leaksfrom the machine. . Left hot water off at the supply and informed customer that a plumber would need to repair faucet. Job complete
Near Kempner, TX 76539
Al
Job Details:
03/04/2021
MICROWAVE FRIGIDAIRE FGMV175QFA
Arrived on site to inspect Frigidaire microwave not powering on. Confirmed complaint and found the fuse 20 amp was blown removed and replaced and unit now operates as designed.
Near Austin, TX 78739
Leonardo
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDT970SAHV0
Arrived on site to test unit for not washing correctly. Test unit and found no water coming in. Test valve and found valve clogged. Replaced valve test unit and unit test good no leaks present at this time. Job complete.
Near Bastrop, TX 78602
Andy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW5620HW0
Near New Braunfels, TX 78132
Andrew
Job Details:
03/04/2021
OVEN JENN-AIR JDRP548WP02
"Arrived on site to test unit for temp issues. Upon arrival found left side door hinge screws sticking out about 1/4inch preventing door from properly engaging switch. Tightened screws and got average bake temp of 357 per service pointer W10565140. Per service pointer W10780875D all screws are now tightened and door switch is being properly engaged. Customer also stated LF burner was not igniting. Found grease build up and burner head preventing igniter from sparking. Cleaned grease, tested unit, unit works good. Called techline with findings and agreed loose hinge screws were more than likely causing issues. Job complete.——————SR#7730158222"
Near San Marcos, TX 78666
Noah D
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW5620HW
"Arrived on site to inspect washer for not operating, upon inspection found the UI responded in diagnostics but not normal use, reset the breaker and all functions returned. Complete"
Near Leander, TX 78641
David S
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFC704FSS00
Arrived on site to install previous diagnosed part. I gained access to the fill tube and replaced with new. I tested the unit and the ice maker went through harvest and filled. Job complete.
Near Killeen, TX 76542
Wesley
Job Details:
03/04/2021
OVEN KITCHENAID KEMC308KBL01
Arrived onsite and found unit blower fan extremely noisy but still running. Ordering blower to repair.
Near Killeen, TX 76542
Wesley
Job Details:
03/04/2021
TRASH COMPACTOR KITCHENAID n/a
Arrived onsite and inspected trash compactor for locked gear in down position.
Near Del Valle, TX 78617
Jacob
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRT519SZDM06
"Arrived onsite for unit still making noise. Stood around for unit to make noise once again. Called Tech line. Let them know of findings that we cannot duplicate the noise. Tech line said about the ice maker making noise when itÂ’s working, also said that in the owners manual does explain noises and the unit will make abnormal noises from time to time to time but is normal since we cannot the unit to duplicate the noise that the tenant is hearing. Got sr# 7730161385. Could not duplicate the noise. No issues at this time. Job complete"
Near Marble Falls, TX 78654
Cliff
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS00
Arrived on site to diagnose a refrigerator that has a stuck filter. Removed filter and installed new one provided by homeowner. All is working properly at this time and no leaks were found at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details:
03/04/2021
RANGE WHIRLPOOL KDRS467VSS05
Arrived on site to diagnose a range that was beeping during cooldown after baking. Tested all parts and components and found no saved errors or failures to unit. Advised homeowner on findings and no further repairs needed.
Near Meadowlakes, TX 78654
Jonathan S
Job Details:
03/04/2021
COOKTOP KITCHENAID KGCU467VSS01
Arrived on site for burners sparking when sing the front right burner. Inspected unit and work area. Verified failure. Found failed ground path for spark igniter. Recommend to replace both front left and right burners due to design change. ; ordrng 2 W11106799/QTY2 (FRONT LEFT & RIGHT BURNER HEAD )s
Near Whitney, TX 76692
Jonathan M
Job Details:
03/04/2021
REFRIGERATOR GE GFE28HSHCSS
"Arrived on site for a refrigerator where the controls arenÂ’t working and water is not dispensing from the refrigerator. Inspected unit and worked area. Found water filter able to be placed back in but the user interface not responding to any commands. The screen was completely dead. Removed user interface and found voltage coming to the user interface but if not displaying.I advised the customer that they would need a new UI for repair.
Near Austin, TX 78749
Jacob
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW5620HW0
Arrived onsite with KB. Replaced UI panel. Tested unit. Unit tested good. No issues at this time. Job complete
Near Austin, TX 78704
Leonardo
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL KMLS311HSS0
Arrived on site to test unit for damaged panel. Test unit and found door panel and side panel and cavity.
Near Liberty Hill, TX 78642
Lou
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDTE204KPS0
"Arrived on site to diagnose dishwasher issues. Upon further inspection found the lower spray arm missing pieces, according to order notes customer was to have the part and I found that the customer did not have the part. I am ordering lower spray arm and office to schedule return service due to availability of part. No water leaks observed during service.; ordrng 1 W11048456 (Spray arm)"
Near Leander, TX 78641
David S
Job Details:
03/04/2021
WASHER ADMIRAL ATW4675YQ1
"Arrived on site for washer not getting water. I inspected the unit and work area. I found the valve clogged with debris from their well draining. I tried to clean the valve screen, I tested the valve again and it barely let water through. I also found the cold water hose rusted and leaking. I replaced the valve. I tested the valve, both sides, using the hot water line. The valve is working. I left the cold water hose unhooked as it will strip the threads off of the new valve. Job complete."
Near Austin, TX 78734
Robert
Job Details:
03/04/2021
DRYER MAYTAG MED8200FC1
Arrived on job for complaints of vibration. Found the blower clogged. After replacement test operation.
Near New Braunfels, TX 78132
Andrew
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDTE104DSS1
"Arrived on site to test unit for not cleaning dishes. Found error code f3e3(owi failure). Found OWI was dirty. Cleaned OWI, tested unit, unit works good. No leaks detected. Office to reschedule.; ordrng 2 WPW10503548 (retainer)s and 1 WPW10526114 (panel)"
Near Waco, TX 76708
Chase
Job Details:
03/04/2021
REFRIGERATOR GE PYE22PSHFSS
"Arrived on site checked refrigerator for water leak and not cooling properly. Customer had found water leak coming from supply line. There is no shutoff and the supply line is an accessory. Customef will resolve that issue. Took temperatures and found freezer at 16 degrees, RC 40 degrees. Customer said the freezer had frosted up several days ago around the rails and on the product. No visible frost shown today. Forced defrost through diagnostics and tested sensor (18.1 K ohms). All fans are running, door seal and closure checks good. Unit may be not be defrosting correctly or coming out too soon which is a control issue. Also drain has clogged in the past. Cleaned drain grommet and replaced control to regulate defrost. Job complete"
Near Austin, TX 78737
Brandon
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS01
"Arrived on site to replace fuse, after replacing, unit tested good.
Near Canyon Lake, TX 78133
Andrew
Job Details:
03/04/2021
WASHER AMANA NTW4516FW3
Arrived on site to test unit for not completing wash cycles and acting erratically. Found unit does not have hot water available to it. Customer said he will connect hot water to unit today to be ready for return visit. Unit is not draining. Need water pump to fix issue. Office to reschedule.; ordrng 1 W10919003 (pump-water)
Near Georgetown, TX 78626
Kayman
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH31017HZ4
Arrived onsite for microwave not powering on and no operation. Upon arrival I verified voltage at the outlet. I found the filter fuse blown. I replaced the fuse but the unit still did not turn on. I traced voltage to the cavity Tstat but voltage was not passing through the Tstat. I used the breaker jumper and bypassed the Tstat. I found the unit powered on and heated as designed. The unit will need a cavity Tstat. I will need to return with the part for the repair.; O-emld tckt
Near Austin, TX 78703
Matthew
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KSCS25INSS00
Arrived onsite to replace previously diagnosed parts. Replaced ice maker. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78757
Scott
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9
Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Austin, TX 78757
Scott
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL UMV1160CS9
Arrived on site for no power MW. Fuse good . Voltage into control . No voltage coming out . Found control failed . Replaced control . Unit is now operating and heating to wp specs. Job complete .
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
OVEN KITCHENAID KODE300ESS04
"Arrived onsite for unit only getting to 177, upon arrival found unit was Celsius, changed unit to Fahrenheit, showed customer how to make change as well and showed customer how to calibrate. Job Completed."
Near Austin, TX 78723
Andy
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KFIS29PBMS02
Arrived on site for refrigerator not cooling properly. Tested and inspected unit and found some frost buildup on evaporator cover. Inspected and found large gaping in gasket not allowing to seal properly and creating frost buildup. Adjusted and reshaped gasket. Also did power cycle in case needed for possible control issues. Instructed customer that unit will need to be defrosted for 48 hours and how to do so safely as to prevent water damage risk in order to get unit running properly. No water leaks present at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
03/04/2021
RANGE WHIRLPOOL KOSE500ESS01
Arrived on site to replace previously ordered parts for oven. Replaced both thermal fuses and tested unit. Found all is functioning properly at this time.
Near Manchaca, TX 78652
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Arrived on site for water leaking from dispenser. Tested water dispenser small drip from fill tube disconnected line from hinge tested water no leaks on hinge side ordering fill tube,tech to try fill tube #9015; ordrng 1 WPW10499015 (Water fill tube) and 1 W11126260 (Tube filter 2)"
Near Lakeway, TX 78738
Robert
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL KDTE704DSS0
Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.
Near Killeen, TX 76542
Al
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Arrived on site to install previously ordered parts.Removed and replaced the modules.Reassembled and unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78702
Jacob
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03
Sr onsite for water leaking. Upon further inspection after testing the water. Found that the water valve was broken. Ordered part. Office to reschedule ; ordrng 1 WPW10179146 (valve-inlt)
Near Lago Vista, TX 78645
Jonathan S
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM00
"Arrived on site to install previous diagnosed part. Gained access to single inlet valve. Removed water line and installed new. Tested water from single valve and found slow water pressure. Connected water to filter housing and tested dispenser operation while monitoring for possible water leaks. Found water pressure slower than normal but has enough pressure to meet requirements. Performed diagnostics mode and ran fill cycle on ice maker. All tested good, no water leaks detected.
Near Leander, TX 78641
Jonathan S
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFC604FSS03
"Arrived on site for door misaligned, freezer door handle loose and bottom RC door closing all the way on right side. Inspected unit and work area. Found leveling feet not down. Adjusted leveling feet to align door. Tightened freezer door handle. Found wire harness interfering with bottom RC drawer. Adjusted wire harness. Tested all door operation. All tested good, no water leaks detected."
Near Austin, TX 78744
Robert
Job Details:
03/04/2021
WASHER GE GFWR4800F0WW
Arrived on job for complaints of not washing. Found control not responding and RPS cracked. Replaced both parts and test. No leaks detected at time of service
Near Georgetown, TX 78628
Tommy
Job Details:
03/04/2021
DISHWASHER KITCHENAID KDPM604KPS0
"Arrived onsite for unit bottom spray arm had fallen off, upon arrival found unit spray arm damaged office to reschedule upon receiving previously ordered spray arm, put unit damaged arm back in after removed some of the damaged plastic to allow unit to work temporarily.; ordrng 1 W11048456 (Spray arm)"
Near Temple, TX 76502
Kayman
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS01
"Arrived onsite for refrigerator leaking. Upon inspection I found the drain pan overflowing with water and I could see water being sprayed into the pan but not from the drain line. I pulled the unit out and found a hairline crack or hole in the plastic part of the valve that is shooting water directly into the drain pan.. I added some adhesive to the valve in hopes to plug the hole and advised the customer to keep the water turned off for atleast a couple , ordering valve(W10865826) ; ordrng 1 W10865826 (Valve rear)"
Near New Braunfels, TX 78130
Noah D
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL GT1195SHQ1
"Arrived on site to inspect microwave for not stopping when opened, upon inspection found it did not stop when opened. Checked switches and found a loose switch, realigned and tested for issues. No issues found. All functions returned. Complete"
Near Hutto, TX 78634
Andy
Job Details:
03/04/2021
WASHER WHIRLPOOL MVWC565FW0
Arrived on site to install previously diagnosed gearcase and cam assembly. Removed failed parts and replaced with new. Found that actuator will need to be replaced as well. Ordering needed part. No leaks present at time of service. Office to schedule. ASAP appointment needed.; ordrng 1 W11481722 (Actuator) and 1 Seenote (Office to schedule) and 1 Seenote (ASAP appointment)
Near Robinson, TX 76706
Jonathan M
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHV00
Arrived on site for a refrigerator that has dim lights in both refrigerator and freezer sections. Inspected unit and work area. Found all lights out in both refrigerator and freezer compartments. Replace freezer module and unit began to illuminate and is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KBFN502ESS01
"Arrived on site to refrigerator ice maker not working. Upon further Inspection using my jumper wire I jumped the ice maker from T-H and tested the ice maker harvest, the ice maker harvested but failed to fill with water. Tested voltage at the inlet valve and got 120v. Removed rear water line from inlet valve and tested ice maker for water and no water came out. ; ordrng 1 W11246413 (Inlet valve) and 1 EDR3RXD1 (Filter) and 1 CNOTE (LSO FOR TRAINING)"
Near Killeen, TX 76542
Tyler
Job Details:
03/04/2021
DRYER FRIGIDAIRE FASE7073LW0
Arrived on site for dryer not heating correctly and making a loud noise. Upon arrival I found no errors indicating any issues. But upon further disassembly I found rollers functioning but the blower wheel snapped off the motor and bearing. Office will need to reschedule along with previous washer ticket and availability of parts is known.; ordrng 1 131775600 (Blower wheel and housing assembly)
Near Austin, TX 78749
Jacob
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW4816FW2
"Arrived onsite for unit not filling. Put unit in diagnostics mode. Found F8E1 long fill error. Looked at valves, found that cold water was clogged with deposits or some type of sand coming through the water hose. Cleared water valve. Tested unit. Unit was filling as normal. Unit tested good. No issues at this time.
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
DISHWASHER KENMORE 665.13403N410
"Arrived on site for dishwasher poor washing performance . Found wash motor failed ,getting proper voltage. Recommended replacing both control and sump and motor. Job complete"
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH31017HS6
"Arrived on site , replaced control . Unit is now functioning properly and heating to wp specs . Job complete"
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WUW55X24DS0
Arrived onsite for unit condenser fan being loud. Upon arrival found unit condenser fan struggling to rotate and when active motor was very loud. Ordering new condenser fan to return on the 10th..; ordrng 1 W10782254 (Condenser fan)
Near Austin, TX 78734
Robert
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL KFCS22EVMS7
Arrived on job for complaints of job not completed. Found screws missing. Replaced screws and test.
Near Jonestown, TX 78645
Jonathan S
Job Details:
03/04/2021
REFRIGERATOR KENMORE 253.569436
Arrived at unit 202 for refrigerator making a banging sound. Customer stated about every 4 hours compressor making a 2 knock sound. Measured temperature in RC at 39° and FC at -5°. Attempted to create failure by turning compressor on and off at temperature control. Checked frost pattern and found good frost pattern. Forced defrost cycle and monitored defrost cycle . Measured compressor windings and found within range. Measured capacitor and found within range. Condenser fan is operating. Cycled ice maker and monitored operation. Tested damper control by cycling unit on and off. Was not able to recreate knocking sound. Found all components working as designed. No water leaks detected during service.
Near Leander, TX 78641
David S
Job Details:
03/04/2021
WASHER MAYTAG mhw8630hc0
Arrived on site for washer leaking out of the bellow. I inspected th unit and work area. I found the bellow torn and covered silicone where the customer sealed it. . I replaced the bellow. I tested the unit and found it working with no leaks. Job complete.
Near Clifton, TX 76634
Jonathan M
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW4816FW2
Arrived on site for a washing machine that had a leaking valve. Inspected unit and work area. Found the hot water valve cracked causing the leak. Replace the valve and tested the unit. Unit is not working as designed. Call complete.
Near Austin, TX 78745
Leonardo
Job Details:
03/04/2021
VENTHOOD IKEA IH3402DS2
Arrived on site to test unit light switch broken. Found switch broken and nut that hold switch missing. Will need to order new nut parts department will have to do part research. ; ordrng 1 Partresearch (Part research)
Near Austin, TX 78746
Luis
Job Details:
03/04/2021
ICE MACHINE WHIRLPOOL KUID508ESS2
arrived on site for no ice. Ran diagnostics good water flow to reservoir found defective cap,replaced cap,pumps working,evaporator plate had good frost formation. Ran unit through a normal operating cycle with new cap; used 1 W11023835 (Cap) from stock"
Near Austin, TX 78729
Justin
Job Details:
03/04/2021
WASHER WHIRLPOOL WTW6200SW1
Arrived on site to complete repair with tools needed. Upon trying to leverage tub out with jack I found the tub to seized and could not be removed.
Near Canyon Lake, TX 78130
Andrew
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04
"Arrived on site to test unit for panel not working. Found unit was set to demo mode. Changed setting, tested unit and MW was not operating. Found fuse(W11188752) was blown. Replaced fuse with truck stock part. Tested unit, unit is now operating as designed. Job complete."
Near Austin, TX 78734
Luis
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KSSC48Qvs02
Arrived on site for not dispensing ice. Found coupling on shaft slipped replaced shaft tested ice dispenser unit working as designed part
Near Austin, TX 78734
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Arrived on site for no cool in fresh food section. Ran diagnostics found fresh food fan not running,removed cover adjusted harness found fan would power on but running weak. Replaced harness and fan motor,secured thermistor correctly to suction line ran diagnostics fan powered on good and strongly.
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
OVEN KITCHENAID KODE300ESS04
"Arrived on site for wall oven not reaching temps in lower oven. I checked temps in the unit and found them considerably low. I ohmd out the sensor and found it incorrect. I replaced sensor and retested (only replaced lower sensor, returning second part). Unit now working as designed. Call complete."
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
DRYER AMANA NED4655EW1
"Arrived onsite for previously diagnosed parts. Upon replacing timer also found element wasnt fastened correctly. Got unit corrected, tested unit 5 times and preformed heat test found unit operating as designed. Job Completed."
Near Austin, TX 78735
Leonardo
Job Details:
03/04/2021
OVEN WHIRLPOOL KOSE500ESS04
Arrived on site to replace console. Replaced console test unit and unit test good job complete.
Near Austin, TX 78748
Robert
Job Details:
03/04/2021
WASHER LG wt7200cw
Arrived on job to replace previously diagnosed part. After replacement test operation
Near West Lake Hills, TX 78746
Leonardo
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL KDTE254ESS
Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good.
Near Austin, TX 78738
Brandon
Job Details:
03/04/2021
COMPACTOR [UIS FAILED] n/a
"Arrived on site for customer complaint of unit not sliding in and out properly, found container damaged, ordering container assembly. (Office to reschedule) and 1 WPW10451276 (Container assembly)"
Near Leander, TX 78641
Lou
Job Details:
03/04/2021
WASHER WHIRLPOOL NTW4516FW3
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control and inlet valve failures, I removed and replaced the both parts and calibrated the unit. Placed in diagnostics and tested and unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WMH78019HZ1
"Arrived onsite for unit microwave sparking. Upon arrival found unit operating as designed, tested multiple signs and looking inside could not find any signs of damage. Job Completed."
Near Waco, TX 76708
Chase
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Arrived on site and check refrigerator for loud noise. Found the noise coming from evaporator fan in the freezer. Exposed evaporator and made adjustment to the fan housing mount. Removed the ice buildup from the top of the drain and ensured all product on freezer shelves allows doors and baskets to close properly. Customer does not have the handle on the freezer so instructed on the proper way to open the door so that it closes and seals correctly. Job complete
Near Georgetown, TX 78633
Tommy
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFF507ESS01
"Arrived onsite for unit not receiving water, found unit uI and control operating and calling for water during tests. But found out of tests pantry UI miscommunicating causing water to not operate. Ordering pantry UI, office to reschedule.; ordrng 1 W10807593 (UI pantry)"
Near Austin, TX 78731
Kevin
Job Details:
03/04/2021
REFRIGERATOR KITCHENAID KRFC704FPS00
"Arrived on site and replaced icemaker diagnosed on previous visit and it started cycling immediately. job complete"
Near Liberty Hill, TX 78642
Lou
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL KMBP100ESS03
"Arrived on site to install previously diagnosed and ordered part. Due to the front trim above the door being damaged during the installation, I removed and replaced the trim and tested the unit and it operated as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details:
03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Arrived on site for damaged door.installed new freezer door checked door seal good.
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
WASHER WHIRLPOOL WFW5620HW2
"Arrived on site for washer not spinning out load . Ran diagnostics got over suds and load in washer during clean cycle . Found someone had used a lot of baking soap in dispenser . Flushed out washer couple times , ran diagnostics all checked normal. Recommended customer use cleaner . Also instructed on proper soap usage . Pressure hose is in good shape . No water leaks detected at time of service. Job complete CNOTE sticky ."
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
WASHER AMANA NTW4516FW3
"Arrived on site for washing machine not turning on. Upon further inspection I found unit unresponsive and after about a minute of plugging in it would hum loudly. I found 120V at wall and control, but control not responding. I found a bad control and replaced. I put unit into diagnostics mode and calibrated unit. I the. Ran a test cycle to verify repair. Unit is now working as designed. Call complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7
Arrived on site to diagnose a dishwasher that is not turning on. Tested unit and found GFCI on plug behind unit was tripped. Reset GFCI and all is now working properly. No leaks were found at time of service
Near Liberty Hill, TX 78642
Cliff
Job Details:
03/04/2021
UPRIGHT / CHEST WHIRLPOOL WZF34X18DW03
Arrived on site today nos a freezer that is not cooling properly. Tested unit and found control not activating defrost cycle properly. Control will need to be replaced a complete repairs. Office to set return appointment. Advised homeowner unit would need to be thawed out 24 hours prior to return appointment.; ordrng 1 W11253128 (Control)
Near Austin, TX 78746
Jacob
Job Details:
03/04/2021
DISHWASHER KITCHENAID KUDP01FLSS6
"Arrived onsite for unit filling water into the dishwasher when not in use. When unit was filling and holding water. Looked at the water valve to the unit. Turned off the water from under the sink, when removing the water valve to the unit. The water would not stop spill from the valve underneath the sink. Let customer know that a plumber will need to be called to look at the valve underneath the sink. No other issues at this time. Job complete"
Near Austin, TX 78739
Leonardo
Job Details:
03/04/2021
MICROWAVE WHIRLPOOL WML75011HZ8
Arrived on site to test unit for door not closing correctly. Test unit and found switch holder spring had come off switch holder. Removed panel to get to switch holder. Installed spring test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details:
03/04/2021
ICE MACHINE KITCHENAID KUID308ESS1
"Arrived on sote for no ice. Ran diagnostics no water to reservoir no power to valve,diagnosed defective pump,installed new pump ran diagnostics good voltage to valve 120vac no water out of valve replaced valve ran diagnostics all test passed. ; used 1 W11325175 (Pump), and 1 W10897719 (Valve) from stock"
Near Pflugerville, TX 78660
Scott
Job Details:
03/04/2021
RANGE WHIRLPOOL WEG750H0HZ0
Arrived on site for unit sparking . Found wire to ring element on convection fan had been sliced bye fan blade . Fixed wiring and zip tied out of way . Ran convection preheat & normal preheat no other issues found . No gas leaks detected at time of service. Job complete.
Near Del Valle, TX 78617
Jacob
Job Details:
03/04/2021
RANGE WHIRLPOOL WFC315S0JS0
"Arrived onsite for unit not heating in oven. Upon inspection, found that the red wire on the terminal block had burned up because it was not tied down properly. Ordered part. Office to reschedule ; ordrng 1 W11188494 (harns-wire)"
Near Andice, TX 78628
Lou
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0HS01
"Arrived on site to inspect wall oven temps. Upon further inspection, I tested the unit using my multimeter. I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, my temp reading was 422 degrees. This is normal as high temps are needed to help heat the entire metal surface to give a better more even cook. The next 5 readings were 332, 396, 334, 373, 341 for an average of 355.2. When testing temps, average temp reading should be with 10 degrees above and below temp testing which was 350 degrees. Unit temps are within range and no repairs are needed at this time. Home is a vacant new build. Job completed."
Near Cedar Park, TX 78613
Justin
Job Details:
03/04/2021
OVEN WHIRLPOOL WOS51EC0AS03
Arrived on site to install previously diagnosed parts. I installed the bulbs and unit is now working as designed. Call complete.
Near Pflugerville, TX 78660
Jimmy J.
Job Details:
03/04/2021
RANGE WHIRLPOOL WFC150M0EB4
"Arrived on site for Indicator light stays on after burner is turned off. Also, the burner will turn off automatically while cooking even when the display panel isn't hot. Found large front left side element infinite switch is faulty. Switch was already ordered. Will return with switch once it drives. Will also return with element kit JIC. ; O-emld tckt"
Near Austin, TX 78717
Justin
Job Details:
03/04/2021
WASHER MAYTAG MVWB835DW3
"Arrived on site for a washing machine no turning on. Upon further inspection I found the UI unresponsive. I tested voltage at the wall and found correct 120V. Customer stated unit died after snow storm and several power outages. I tested voltage at control and found proper voltage. The LED status light was flashing and I found correct voltage to the UI. I found good continuity at harness as well, indicating a failed UI.
Near Georgetown, TX 78626
Kayman
Job Details:
03/04/2021
DRYER MAYTAG MED6200KW0
Arrived onsite to install previously diagnosed parts. I installed the correct 3 prong switch. I tested the unit and it is working as designed at this time. Job complete.