Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8227 customer reviews

Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Arrived on site to diagnose fridge, upon inspection found the compressor sitting on a floating system. Tightened down bolts and put down sound pads. Sounds of compressor still present but softer. Complete"

Near S Santa Clara Rd, Marion, TX 78124
Richard P.

Richard P.

REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for the refrigerator freezer door gasket coming off. Upon inspection found that the freezer gasket was coming off. Replaced door gasket with new and added adhesive and gasket is secured and sealing properly. Complete

Near Red Rock Ranch Rd, Red Rock, TX 78662
Jonathan  S.

Jonathan S.

WASHER KENMORE 796.4154821 "(DM) Arrived on site for washer leaking from the front left bottom. Inspected unit and work area. Found small hole in door bellow. Performed diagnostics mode and tested unit operation. Found water leaking from the bellow, No water leaks detected anywhere else. Will have to replace part to repair. Gained access to the bellow and replaced new. Tested unit operation and monitored for water leaks. All operations tested good, and no water leaks detected. Spoke with customer about unit operation according to user care guide.

Near Lake Side Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

MICROWAVE FRIGIDAIRE FGMO205KFCY "Arrived on site for customer complaint of unit not heating, found multiple issues, found filter board was bad, found voltage to fan motor, motor was bad, found diode was bad. I replaced capacitor kit with diode, motor, and filter board. Unit tested good."

Near Wild Foxglove Road, Spicewood, TX 78669
Noah D.

Noah D.

OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for diagnostics of oven, upon inspection found the console not responding correctly, replaced console and retested, console functions returned. Job complete"

Near Chestnut St, San Marcos, TX 78666
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site to test unit for leaking. Test unit and found damaged tub gasket. Replaced the gasket and tested for leaks. No leaks present at this time. Job complete.

Near Ramsey Ave, Austin, TX 78756
Noah D.

Noah D.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to diagnose ice machine, upon inspection found valve, recirculating pump and both drains working during diagnostics, but during normal cycle the fill valve was not getting switched on, changed out board and put back together, machine called for ice immediately. Instructed customer to give it 24 hours to start producing ice, complete"

Near Indian Moon Cove, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the customer had unplugged the unit when it had stopped cooling. Due to this, I was unable to record any temp readings. I plugged the unit back in and removed the Evap cover and found that the unit is not producing a frost pattern. I checked amp draw to the compressor and got .56amps. Compressor was cold and both lines coming out were cold. I advised the customer of my findings. I am ordering the sealed system components; compressor, evaporator, access valve, drier, 2 hour job. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"

Near Wild Indigo Way, Leander, TX 78641
James C.

James C.

REFRIGERATOR WHIRLPOOL GAFZ21XXMK00 Arrived on site and found fresh food section at 15 degrees. Inspected for air leaks and found that the left side of the evaporator cover was not screwed in properly causing an air leak. Disassembled and found drain pan frozen under evaporator. Cleared ice from drain and drain pan to ensure good draining during defrost. Reassembled and tested operation. Found no air leaks after repair. Instructed customer to watch unit for 24 hours to test thermostat as well. Unit tests good. Job complete

Near Denny Fox Dr, Burnet, TX 78611
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door because of a busted water line in the door. I tested the unit and all functions of the door are working as designed. Call complete.

Near Tippys Ter, Austin, TX 78717
Tyler B.

Tyler B.

FREEZER WHIRLPOOL WRS315SDHZ02 "Arrived to install previously ordered door, replaced door and tested good, no leaks on site"

Near Guernsey Cove, Hutto, TX 78634
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived to inspect ice maker not working.Checked ice bin and bin was full of ice from ice maker.Confirmed there was also ice in the tray harvesting.Job complete

Near Larissa Dr, Killeen, TX 76549
Jacob S.

Jacob S.

WASHER WHIRLPOOL CAE2765FQ0 Arrived onsite to replace gear case to unit. Unit was in use. Spoke with tenant. Tenant says all machines were working properly. Tested unit. No error codes. Tenant says issues to report at this time

Near Grover Ave, Austin, TX 78756
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT710PAHW1 Arrived to heater not working.Confirmed the complaint through diagnostics test mode.Removed and replaced the heater and unit tested as designed.All water lines were dry at the time of service Job complete Customer satisfied

Near S Clear Creek Rd, Killeen, TX 76549
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW0 Arrived on site clothes dryer that is kicking off in the middle of a cycle. Inspected unit and work area. Spoke to TJ SR #7727229806. He advised that he believes this issue was either a timer issue or a voltage problem. He asked me to replace the timer and swap the L1 and L2 connectors at the terminal block. Replaced timer and switched L1 and L2 connectors. Tested unit and unit began to work as designed. Call complete.

Near Carla Cir, Belton, TX 76513
James C.

James C.

DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found timer motor not running. Verified voltage to motor and found to be good. Installed new timer and found timer now running but unit not heating. Tested fuses and heater and found to be good. Tested voltage to unit and found L1 and L2 get 125 to neutral but no voltage when testing across each other. L1 to L2 should have 240v for unit to operate. Recommended customer have licensed electrician repair circuit to dryer outlet. Job complete

Near Co Rd 118A, Burnet, TX 78611
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and found evaporator completely frozen. Unit will need to be thawed completely to access evaporator thermistor and components to determine cause of no defrost condition. ; ordrng 1 WPW10383615 (thermistor)

Near Ranch Rd 2341, Burnet, TX 78611
Tyler B.

Tyler B.

RANGE KITCHENAID KSEG950ESS0 "Arrived to inspect unit not baking or heating, arrived and unit display was dead. Removed console and removed power to display, and connected was not able to turn on, rest Braker and came on, was able to get in to diagnostics and found many communication errors and fan errors, was able to clear and test but was was still getting a fan error when attempting any type of heating, but would go through diagnostics and would say no faults found. Unit will need control and console and fan to repair, and 1 W10915815 (panl-cntrl)"

Near Lake Side Cove, Georgetown, TX 78628
Paul R.

Paul R.

WASHER WHIRLPOOL WFW96HEAW0 "Arrived onsite for a washer that is not filling with water, the lock takes forever to unlock, and there is an F6E1 error displayed. I found F6E1 & F1E1 stored codes. I found the MCU burned up. The MCU needs to be replaced. Ms stated the dispenser leaks detergent into the washer and it runs down the face when the door is opened. The dispenser also needs to be replaced. The customer doesn’t want to replace the dispenser and will add detergent manually instead of using the auto function. I replaced the MCU and ran the auto diagnostics test. The unit completed the cycle and worked as designed. Call complete."

Near Tanksley Cir, Georgetown, TX 78628
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEE510S0FS2 Arrived onsite and cosmetically repaired unit by replacing panel. All checks good.

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

RANGE FRIGIDAIRE FPGC3677RSB Arrived on site for left front burner not shutting off . Found valve is broken .oredering left front valve . Gas leak detected at burner . Gas is shut off . ; ordrng 1 5304505690 (VALVE LEFT FRONT GREEN STEM)

Near Maple Dr, Cedar Creek, TX 78612
Andy  B.

Andy B.

DRYER MAYTAG MEDB765FW0 Arrived on site for dryer not coming on and Intermittently. Tested and inspected unit and found failed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Rosalina Loop, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC0 "(DM) Arrived on site for washer with a LF code and making noise when spinning. Inspected unit and work area. Performed diagnostics mode and tested unit operation. Heard gear case making a grinding noise when agitating. On valve test seemed to have low pressure from valve. Found drain line to far down the drain. Corrected drain line. Found hot water line leaking from the wall, shut line off and tightened the line down. Opened the line and no leaks detected shut line off again. Removed the wash plate bolt and found the wash plate seized on, could not pull off. Used wd40 to loosen the wash plate, but would still not come off. To continue repair we will have to break the wash plate to remove it and return with a new wash plate. Advised customer to not use the unit, and that we left the unit unplugged and the water lines shut off. ; ordrng 1 W10752283 (washplate) and 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch)"

Near Faubion Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived to inspect unit not dispensing ice, found no ice, and also found chops in bucket frozen over, found gasket not sealing was able to correct, replaced ice maker expand bucket and tested good"

Near Expedition Way, Round Rock, TX 78665
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect ice maker not producing ice.Customer informed me the ice maker is intermittent on ice production and he was told by whirlpool customer service to unplug the unit to reset it to get the unit to produce water for the ice maker.I removed and replaced the HV board, but the replacement board was defective and beeped continually after plugging it in.Reordering the HV board W11224256Customer advised office to reschedule with customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 W11224256 (HV CONTROL)"

Near Preakness Cir, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for for refrigerator not making ice. Inspected unit and work area. Tested ice maker cycle and found not getting water to ice maker. Tested dispenser and found unit has not been flushed. Found fill tube frozen. Thawed fill tube and tested ice maker. All tested good, no water leaks detected."

Near Southcross Rd, Georgetown, TX 78628
Clif L.

Clif L.

WASHER MAYTAG MHW8630HW1 Unit is stacked and due to location in home 2 techs will be needed to change panel; ordrng 1 2TECHSNEEDED (2 TECHS NEEDED )

Near E Ridgewood Rd, Georgetown, TX 78633
Lou S.

Lou S.

DISHWASHER MAYTAG MDB4949SHZ1 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is not heating.. I placed the unit in diagnostics showing error code F6E4. I cleared the code and continued with testing. Using my multimeter, I tested amp draw at the junction box and the unit showed 7-9amps when the element came on during wash mode of testing and 7-9amps during the drying mode. I found that the customer is not using rinse aid as is using a Booster instead of normal detergents. I made recommendations for use and care as well as detergent recommendations and rinse aid use and referred the customer to their owners manual. No water leaks observed during service, job completed."

Near Clearview Dr, Jonestown, TX 78645
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW5000DW3 "(DM) Arrived on site for washer making grounding sound and door not unlocking. Inspected unit and work area. Inspected the gear case, motor, belt pulley, and clutch. Found no abnormal wear and tear on the unit. Performed diagnostics mode and tested unit operations. All tested good no water leaks detected. Called tech line spoke with Leon(sr #2727232196) found all operation sounds are as designed. Spoke with customer unit operations per user care guide."

Near Rio Bravo Loop, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR BOSCH B26FT50SNS/01 Arrived on site for unit not making enough ice . Found bail arm is sticking from time to time . Ordering ice maker . Did update Modle and serial . Quick pick of pop. No water leaks detected . Please call to set return ; ordrng 1 11021787 (ICE MAKER )

Near Bastrop, TX 78602
Noah D.

Noah D.

DISHWASHER KITCHENAID KDPE234GPS0 "Arrived onsite to inspect dishwasher for not closing correctly, upon inspection found the left track out of line cause it gasket friction, replaced track and realigned, no gasket friction and closing works, job complete"

Near Village Path, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

MICROWAVE MAYTAG MMV4207JW0 "(DM) Arrived on site for microwave not heating properly and gap in the front panel. Inspected unit and work area. Performed diagnostics and tested unit. Measured the gap at the bottom is 1/8 inch and the top is 1/4 inch.(see SD quick pic) Placed 8 ounces of water in a microwave safe mug and ran the microwave for 30 seconds. Starting water temperature was 66 degrees at the end of 30 seconds it was 99 degrees. Called tech long and spoke to Kevin(sr# 7727233041). Tech line stated the gap in the front panel is with in tolerance, and the unit is heating properly. Spoke with customer about the units operation according to the user care guide."

Near Middle Brook Dr, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WGE555S0BW01 "Arrived onsite for the oven LF, LR burners not working properly. During testing found that that the switches were not working properly. Replaced LF LR burner switches and burners tested good. Complete"

Near Red Oak Ct, Seguin, TX 78155
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to diagnose a dishwasher not starting. Performed diagnostic and found no power to UI. Found voltage at control, but UI not powering on. Replaced UI and retested. All is now working as designed. Call complete."

Near W Rundberg Ln, Austin, TX 78758
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of fresh food section not cooling, found miscommunication between thermistor and control, I replaced thermistor and control, as well as insulation, unit tested good."

Near Platte Pass, Austin, TX 78734
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KBMS1454SSS3 "Arrived on site and inspected microwave and found fuse has failed, after replacement all function has returned to microwave, job complete"

Near Westhaven Dr, West Lake Hills, TX 78746
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for damaged cooktop. Opened box to new cooktop and found part damaged in box. Ordering new cooktop Wpw10527866 office to reschedule ; ordrng 1 Wpw10527866 (COOKTOP )

Near Coyote Call Way, Austin, TX 78725
Robert J.

Robert J.

OVEN KITCHENAID KOST100ESS03 Arrived on job to replace door glass oven door and nameplate. After replacement test operation.

Near Paddlefish Way, , TX 78738
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KEMS308SSS04

Near Ridgeview Dr, Austin, TX 78704
Robert J.

Robert J.

OVEN JENN-AIR JJW2430DP03 Arrived on job for complaints of noise. Test oven and found the convection fan source of noise. ; ordrng 1 W10860984 (motor-fan)

Near Flint Rock Rd, Austin, TX 78738
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site to install previously diagnosed control and bulb. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Novaro Pl, Round Rock, TX 78665
Jonathan M.

Jonathan M.

RANGE JENN-AIR JGS8850ADB site to install previously diagnosed parts. Inspected unit and work area. Replaced oven sensor and tested unit unit is working as designed. Call complete.

Near Arliss Dr, Woodway, TX 76712
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FBS00

Near Joe Bozon Dr., Salado, TX 76571
Jonathan M.

Jonathan M.

DRYER GE GFD49ERPK0RR Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace blower wheel assembly and tested unit. Unit is working as designed. Call complete.

Near Northern Ave, Gatesville, TX 76528
Jonathan M.

Jonathan M.

WASHER GE GTW335ASN1WW Arrived on site for dryer that was having motor issues. Inspected unit and work area. Tested unit in a manual test and found agitator and spin moving as designed. Tested unit in a service cycle and found the drain pump buzzing when it went to drain but no water coming out. Replaced drain pump and tested unit. Unit is working as designed. Call complete.

Near I-35, Waco, TX 76705
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for unit not defrosting. Defrosted fresh food evaporator,replaced evaporator fan motor that includes defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip,secured back cover with 4 screws. Ran diagnostics checked air flow good.

Near Ondantra Bend, Austin, TX 78744
David  Z.

David Z.

WASHER GE WCSR4170G3WW "Arrived on site to install timer and knob ordered to resolve issue selecting cycles. On install found the new timer had a broken tab on it, and we need to order a new WH49X10083 timer.. . ; ordrng 1 WH49X10083 (p029 cntrl & shield)"

Near Jacks Pond Rd, Austin, TX 78728
Kevin B.

Kevin B.

DRYER WHIRLPOOL FEX831FS1 "Arrived on site and dryer is making a screeching noise while running. Disassembled dryer and replaced bearings and shaft and after reassembly screeching has stopped. ordrng 1 134503600 (belt)"

Near Windridge Dr, Niederwald, TX 78640
Brandon C.

Brandon C.

OVEN GE JKP90S0M1SS "Arrived on site to replace faulty control board, after replacing, unit tested good.

Near Lakeway Blvd, Lakeway, TX 78734
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven temps. Upon further inspection, I found that the 3rd party inspector had tested temps with the rack in the upper most position near the sensor and not in the middle of the unit. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My reading at preheat was 423 degrees. My next five readings were 339, 383, 343, 378, 341 for an average temp of 356.8 degrees. My findings show that the unit is heating properly and requires no repairs. Job completed."

Near Rolling Hills Rd, Leander, TX 78641
Paul R.

Paul R.

WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for a washer that will not unlock and is displaying an F9E1 error. I verified the error. I found the tub full of water and the drain pump humming but it’s not pumping water. The pump needs to be replaced. .; ordrng 1 WPW10605427 (PUMP-WATER)

Near Fairway Ridge Rd, Georgetown, TX 78633
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived to inspect unit with noise . Found unit cover touching floor, was able to lift and level unit and tested good."

Near Thackeray Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW3 "Arrived on site and replaced lid recommended by tech line on previous visit, after replacement cleared error code and was able to start a normal cycle. No water leaks from connections at time of service, job complete"

Near Farmdale Cove, Austin, TX 78749
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HW1 Arrived on site to test unit for no power. Test uni and found burned black wire at terminal block. Will need to order new main harness W11416047. ; ordrng 1 W11416047 (MAIN HARNESS )

Near Wynne Ln, Austin, TX 78745
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator that is not cooling properly in the ff section. I called Techline and spoke to Sterling SR # 7727217298. He had me run through some various checks. One issue found was a bowed drain pan. He advised we will need to replace that in order to finish repairs. When we come back, he advised to ohm out the thermistor and ensure it’s between 3000 ohms if around 70 degrees or higher if cooler temperature. He also advised to check for broken tabs on the evaporator cover where the air tower sits and check for the evaporator leaning into the evaporator cover. If all check good, the drain pan will be the only repair. Ordering drain pan and will return with current parts.. ; ordrng 1 W10836964 (pan-drip)"

Near Bunker Hill Dr, Temple, TX 76504
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for customer complaint of unit not draining, found broken wire going to drain pump, I repaired broken wire, unit tested good.

Near Tempranillo Way, Lakeway, TX 78738
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFI2089AEP12 "Arrived on site for customer complaint of unit leaking out of freezer section, food freezing in fresh food section, and water not dispensing properly. Found defrost drain line clogged, found faulty fresh food thermistor, and bad filter. I replaced drain tube and fresh food thermistor, unit tested good. Instructed customer to get new filter.

Near Eck Ln, Austin, TX 78734
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site to test unit for no power. Found bad fuse replaced filtered board test unit and still no display coming on. Replaced display board and control board. Still no display. Call techline test unit with techline and advised to check wires and found bad resistor W11035768. Ordering new resistor office to reschedule will need 2 hours ; ordrng 1 W11035768 (RESISTORS )

Near Twisted Oaks Dr, Austin, TX 78745
Richard P.

Richard P.

DISHWASHER MAYTAG MDB4949SHB0 Arrived onsite for the dishwasher not working properly. Ran diagnostics and found no error codes. Ran through test cycles and all functions worked good. Ran a quick cycle and dishwasher tested good and no leaks. Found no issues at this point.

Near Enchantment Ln, New Braunfels, TX 78130
Al R.

Al R.

WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer leaking water into the tub when unit is turned off.Confirmed the complaint and found the valve to be defective, causing the water to drip into the tub.Removed and replaced the valve.Reassembled and Calibrated the unit.Job complete"

Near Purple Sage Dr, Belton, TX 76513
Noah D.

Noah D.

WASHER LG WM3470HVA "Arrived on site to diagnose washer for leaking, upon inspection found the solenoid in the fill valve was stuck open filling the line above gasket causing leaking, ordering valve to fix, office to reschedule ; ordrng 1 5220FR2075L (VALVE)"

Near Canyon Lake, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JFC2089BEP03 "Arrived on site for customer complaint of freezer door not sealing on top left corner, I heated gasket and reformed gasket, instructed customer to leave door closed for an hour, also raised front feet to level unit, called techline to document. SR# 7727221308"

Near The Hills Dr, The Hills, TX 78738
Al R.

Al R.

DRYER WHIRLPOOL WED8000DW4 Arrived to switch door on Cabrio dryer.Disassembled and swapped the door.Reassembled and unit tested as designed.Job complete.Customer satisfied

Near Indian Springs Rd, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install previously diagnosed parts. Replaced diffuser and tested unit. Unit is irking as designed. Call complete.

Near China Spring, TX 76633
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site for to install previous diagnosed part. Gained access to belt. Gained access to belt. Installed belt and assembled unit. Tested operation, all tested good."

Near Fort Hood Ln, Georgetown, TX 78628
Richard P.

Richard P.

VENTHOOD UNKNOWN WVW53UC6FS1 Arrived onsite for the vent hood dented. Upon inspection found that the vent hood body is dented. It has a dent about 2-3 inches left of the on/off light switch. Took pictures and called tech line

Near Carriage Loop, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived onsite for refrigerator that won’t make ice. Inspected unit and work area. Removed icemaker cover and jumped the ice maker. The icemaker would not move. Replaced ice maker and unit began to move. Spoke to Rich SR # 7727221961 and then Adrian. Rich advised to replace the HV board and tested the fill valve for restriction. I tested the fill valve from the dual valve water line and found it restricted. I tried to steam out the debris or ice and was unsuccessful. Spoke to Adrian back at Techline again and he advised to replace the fill tube as well. Ordering control board and fill tube ; ordrng 1 W11043763 (cntrl-elec) and 1 W11415785 (ICE MAKER FILL TUBE)

Near Elkins St, Lorena, TX 76655
David  Z.

David Z.

MICROWAVE IKEA IMBS104GSS01 "Arrived on site to diagnose microwave that customer feels isn’t heating well. Performed diagnostics and ran MW. Found water was heating fine. Tested a bag of popcorn and was popping within the first 60 seconds, showing no indication of low power. Customer also pointed out that the door is fogging up on the inside, and a large condensation spot was seen on the outer glass. Ordering 1 W10721486 door to correct warped gasket / leaking door.. ; ordrng 1 W10721486 (door/mw)"

Near Capella Trail, Austin, TX 78732
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install rail to correct door close issue. Installed new mullion rail and retested. Mullion is springing closed as designed and working properly. Call complete.

Near Yorktown Trail, Austin, TX 78726
Paul R.

Paul R.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for a washer that is not draining. I checked stored error codes and found an F0E5 & F0E2. I ran service test 12 and I found the drum turning very slowly in the spin cycle. I tried to run some manual test and the unit would not respond. I tried running service test 12 again and the unit would not start the test.i removed power from the unit for 1 minute and powered the unit up and nothing on the control panel would respond. The unit has failing controls. Ordering W11319991 CNTRL-ELEC & marking W11322903 CNTRL-ELEC as UORV. Sending routing a message to weigh the call for 2 hours and 2 men.; ordrng 1 W11319991 (CNTRL-ELEC)

Near Avery Ranch Blvd, Austin, TX 78717
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed door handle that was in customer possession. Unit is now cosmetically correct. All checks good.

Near Calipatria Ln, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER MAYTAG MVWB835DW4 Arrived onsite for unit having F3E1 error code. Tested unit. Found the hose on the tube side was blocked. Unclogged hole for tube. Tested unit. Unit test good. No leaks at this time. Job complete

Near Companeros Way, Austin, TX 78749
Paul R.

Paul R.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for a dryer not tumbling. I found the idler pulley broken and had fallen out causing the belt to get partially cut. I installed a repair kit. I tested the dryer and the unit is working as designed. Call complete.

Near Gold Star Dr, Cedar Park, TX 78613
Clif L.

Clif L.

ICE MACHINE WHIRLPOOL KUIX305ESS1 Ordering non uv dryer. Office to reschedule call for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10843121 (drier-tube)

Near Oak Springs Cove, Round Rock, TX 78681
James C.

James C.

REFRIGERATOR JENN-AIR JFI2589AEP "Arrived on site and installed new seal, reservoir and end cap. Tested operation and found unit working properly. Job complete"

Near Stillwater Ct, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "(DM) Arrived on site for failed top racks. Inspected unit and work area. Found top rack assembly broken. Replaced new, tested rack operations all tested good. Performed diagnostics mode and tested unit operations and monitored for leaks. No water leaks detected, all operations tested good."

Near River View Cove, Georgetown, TX 78628
Paul R.

Paul R.

FREEZER JENN-AIR JUD24FCECX00 Arrived onsite for the freezer to replace the previous diagnosed parts. I replaced the FC slides. The drawer is closing as designed now. Call complete.

Near Hidden Meadow Dr, Austin, TX 78750
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for range oven clicking. Upon arrival customer informed that issue is range oven will not work. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Wiltshire Dr, Hutto, TX 78634
David  Z.

David Z.

DISHWASHER BOSCH SHP865WF5N "Arrived on site to diagnose one a dishwasher that was making some noise when draining. Performed diagnostics and ran unit. Wash motor sounds good. When draining drain pump sounds good at first, but then began whining very loudLy at the end. Replaced drain pump and retested. No abnormal noises heard after pump replacement. All is working as designed. Call complete. No water leaks found at time of service."

Near Ionian Cove, Austin, TX 78730
Kevin B.

Kevin B.

COOKTOP KITCHENAID KCGS350ESS00 "Arrived on site and replaced orifice holder diagnosed on previous visit after replacement cooktop burner is now operating normally, job complete"

Near Lemon Mint Ct, Austin, TX 78733
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for right rear burner not heating. Test unit and found bad switch and element. Replace dnoth parts test unit and unit test good job complete.

Near Windsor Blvd, Lockhart, TX 78644
James C.

James C.

WASHER WHIRLPOOL WTW8900BW0 Arrived on site and tested operation. Found basket not spinning with basket causing error for sud. Found hub stripped causing error. Installed new hub and tested. Unit tests good. Job complete

Near Appaloosa, Jarrell, TX 76537
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site for refrigerator still not making ice. Tested and inspected unit and found broken wire harness at bottom of FC door. Customer to call back and schedule. No water leaks present at time of service.

Near Hat Bender Loop, Round Rock, TX 78664
Jonathan M.

Jonathan M.

FREEZER MAYTAG MZF34X16DW00 Arrived on site for freezer that is not getting below 18°F. Inspected unit and work area. Checked for leaks and was unable to do so due to die dryer not being replaced on previous visit. Unit was running so I checked the low side access valve for pressure. Found the low side in a vacuum at -12psi. Spoke to CS and was advised to add refrigerant until the pressures stabilized at 0 on the low side. Added refrigerant and am ordering all sealed system parts in case. ordrng 1 W10507884 (compressor) and 1 W10709968 (drier-uv) and 1 W10858281 (evaporator)

Near FM339, Prairie Hill, TX 76678
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to diagnose a microwave that will not start. Found defective door switches in unit. Replaced all three switches and tested unit. Found all is functioning properly at this time.

Near De Coronado Cir, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "(DM) Arrived on site for freezer door not opening. Inspected unit and work area. Found door not opening. Removed top hinge, backed door out. Found a pan sticking out past freezer shelf, removed pan. Reassembled door and hinge. Door opens and closes as designed. Spoke with customer about the operation of the unit."

Near Greenwood Ct, Georgetown, TX 78628
Clif L.

Clif L.

DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Found 120 V to L1 and 120 V to L2 but 0 V when combined. This indicates same leg of power used for both sides of circuit providing only half power to the dryer. Homeowner will need to have electrician correct voltage issue to complete repair.

Near Forest Bluff Trail, Round Rock, TX 78665
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator not making ice and gasket not sealing. Tested and inspected unit and found no ice in ice bin and FC gasket not sealing. Heated and reshaped gasket to seal properly. Found ice maker turned off. Tested ice level sensor and found working properly. Checked ice maker error codes and found none. Cycled ice maker and ice maker cycled. Checked ice maker fan and found working properly. Preformed ice maker fill test and found working properly. Spoke with customer about ice maker being turned off and customer stated they did not intend to do that and was not aware it was off. All operations are normal. No water leaks present at time of service.

Near Creekbend Cove, Hutto, TX 78634
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE254ESS2 "Arrived onsite for a dishwasher leaving the dishes slimy at the end of a cycle. I checked stored error codes and found an F9E1, F6E4, & F6E3, & F3E3. I found the diverter not finding position and rotating constantly. I found the OWI failing. I went over detergent use and sudsing with the customer. The pump and motor along with the OWI need to be replaced. Ordering W10902372 PUMP&MOTOR & marking WPW10705575 SENSOR as UORV. ; ordrng 1 W10902372 (PUMP&MOTOR)"

Near Running Brush Ln, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer said that the unit is leaking from the bottom right corner. I inspected the drip pan underneath and it is not cracked or overflowing. I found that the evaporator drain tube is clogged and backing into the bottom of the FC section and spilling onto the floor. I removed the Evap cover and found a block of ice in the Evap drip pan. Cleared the ice and cleared the drain tube. Unit is operating as designed. No water leaks observed at the end of service, job completed."

Near Londonderry Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace wheels. Replaced wheels test unit and unit test good job complete.

Near S 3rd St, Austin, TX 78704
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave rattling noise. Upon further inspection, I turned the blower on and could hear a faint rattling noise on the low setting. I removed the unit from the wall and tested the unit on the countertop and it operated as designed. I removed the blower and inspected and found that one of the blower mounting screws was stripped and the fan was sitting loose in the unit. I replaced it with a new blower and put the unit back into the wall and retested. Found that the vent cover in the cabinets isn’t installed correctly and it vibrating on the damper housing. Adjusted the cover and retested. Unit is operating as designed. Job completed. Customer not available to sign receipt as this is a new build/vacant home."

Near Almeria Bend, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker not working properly.Confirmed the complaint and disassembled the unit and discovered the fill-line from the valve to the ice maker was frozen.I found the issues were due to the freezer temperature being set at -3 degrees instead of 0 degrees.I freed the ice obstruction and unit valve filed the ice maker as designed.Job complete, customer satisfied"

Near Tres Vistas Ct, Salado, TX 76571
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF540CWHW00 "Arrived on site for refrigerator not making ice or dispensing water. Performed diagnostic and tested. Could hear valve trying and humming, but no water coming out. Reservoir was not frozen. Replaced inlet valve and retested. All is working as designed."

Near Crestway Dr, Austin, TX 78731
Andy  B.

Andy B.

DRYER MAYTAG MEDB835DC3 Arrived on site for dryer AF code and turns off by itself. Tested and inspected unit and found UI and control will need to be replaced as well as vent needs to be cleaned. Spoke with customer on vent cleaning and ordering needed parts. ordrng 1 W10827974 (cntrl-elec) and 1 W11099776 (console)

Near Herrera Ct, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite and installed freezer door. All checks good. Unit is now cosmetically correct.

Near Elk Horn Dr, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR GE GFE28HSHBSS "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degrees and RC=50 degrees. Placed the unit in diagnostics and tested the fans and found the RC fan not operating. I removed and replaced the RC fan and the unit began to cool immediately. No water leaks observed during service, job completed."

Near Falcon Ln, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to install previously diagnosed part. Removed failed part and attempted to replace with new. Found that door opening for part was mis molded and UI will not fit properly. Attempted to make fit and due Tomis mold opening UI will not fit. UI popped up when trying to install and scratched door. UI will not fit in opening. Will need to replace door and UI. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10849514 (dor-fip) and 1 W11099340 (cntrl-elec)

Near Parrot Trail, Round Rock, TX 78681
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on job to replace friction pads. After replacement test operation. No leaks detected at time of service.

Near Bristlecone Dr, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site and inspected refrigerator and found it had been hooked up to power for three days, ice production is good, temperatures in both sections are good. Exposed evaporator and found frost pattern is good, evaporator drain does not appear to be blocked. Because refrigerator is in an RV that is often not connected to power defrost is set to 02 on test 7 adaptive defrost would not operate properly. Ran test six and defrost heater is operating normally. Documented with tech line 7727215551"

Near I-35, Buda, TX
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WCG55US0HS00

Near Cattle Baron Path, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for water leaking. Found fresh food evaporator drain frozen over,removed compressor cover,removed obstruction in drain tube,found moisture and rust on back wall liner above compressor and under main control enclosure. Called tech support per tech support moisture and rust on liner due to clogged drain line. Defrosted drain in fresh food checked water flow in drain good. Sr7727226149"

Near Garlic Creek Dr, Buda, TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit flipping breaker. Test u it and found all working correctly unit tripping breaker when element comes on. Plugged unit in on separate outlet and turned heating element on and unit did not flip breaker. Advised customer to check breaker job complete.

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

DISHWASHER KENMORE 665.12773K310 "Arrived on site for dishwasher not completing cycle. Inspected unit and work area. Found water standing in dishwasher. Checked drain line at garbage disposal and found clear. Ran drain pump and found abnormal noise from pump. Removed pump and inspected housing. Found object in pump housing. Cleaned out drain line and pump. Performed diagnostics mode and tested unit operation, all tested good no water leaks detected.

Near Emory Peak Trail, Georgetown, TX 78633
Richard P.

Richard P.

RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the oven not heating properly. During testing found that the oven was not heating to the correct temperature. Found that the oven sensor was not working properly. Replaced sensor. And oven tested fine. Complete

Near Comal Ave, New Braunfels, TX 78130
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on job for complaints of not cleaning dishes. Rinse aide not dispensing, replace dispenser. No leaks detected at time of service"

Near La Rosa Dr, Austin, TX 78738
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4736HB00 "Arrived on site to replace control, upon inspection found the stainless frame pulled away from the cooktop, replaced control and there was still a gap. Ordering cooktop, office to reschedule Sr # 7727221198; ordrng 1 W11332766 (COOKTOP)"

Near Triple Peak Dr, Canyon Lake, TX 78133
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit plugged in and the breaker on. Attempted to place in diagnostics with no response. I found that the unit wasn’t wired correctly at the junction box as the wire nut to the white wires wasn’t secured and one of the wires was hanging out (photo). I retired the unit and placed into diagnostics and tested. Unit operated as designed. I found the unit with no toeplate and the retainers inside the unit in the silverware rack. Turned the water off and unplugged unit for safety. Left retainers with brochure on top of counter. No water leaks observed during service, job completed."

Near C-bar Ranch Trail, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR GE PSB48YSXASS Arrived on site and found compressor locked up. Installed new compressor that was shipped to customer from manufacturer. Vacuumed system and tested for leaks. Unit held vacuum. Charged with 8.11oz 134a and tested. Unit tests good. Job complete

Near TX-195, Florence, TX 76527
Jacob S.

Jacob S.

ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived onsite for unit not making ice. Tested unit. Found that cap under water pan was dripping and not closed all the way, for water to fill pan correctly. Tested unit. Unit test good. No leaks at this time. Job complete"

Near Lee Barton Dr, Austin, TX 78704
Noah D.

Noah D.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Arrived on site to inspect dishwasher for no power, upon inspection I found the console unresponsive, tested outlet 120v, replaced console and power returned. No problems found

Near River Enclave, New Braunfels, TX 78130
Lou S.

Lou S.

DISHWASHER BOSCH SHP865WF5N "Arrived on site to inspect dishwasher not draining. Upon arrival, customer advised that the unit is operating as designed. Job completed."

Near Avondale Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for no cool fridge . Found unit has leak . Gage reads show leak . Ordering evap and compressor . Call to set return visit .; ordrng 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)

Near Cima Serena Dr, Austin, TX 78759
Al R.

Al R.

WASHER GE GTW335ASN0WW "Arrived to install previously ordered parts.Removed, replaced and tested the unit and unit tested as designed.Job complete"

Near Pegram St, Holland, TX 76534
Noah D.

Noah D.

FREEZER MAYTAG MZF34X16DW01 "Arrived on site to inspect freezer for no cooling, upon inspection found the fridge not turning on any functions, while trying to get into diagnosis mode noticed the control not responding, replaced control board and all functions returned, compressor kicked, evap fan worked, air flow returned, lights turned on. Cooling started, told customer to allow 24 hours to get to temp. Complete"

Near Lightfoot, Canyon Lake, TX 78133
Jacob S.

Jacob S.

REFRIGERATOR MAYTAG MFI2665XEM7 Arrived onsite for unit not cooling. Tested unit. Found that motor to evaporator fan was not working. Ordered parts. Rescheduled with customer.; ordrng 1 W11035752 (cntrl-elec) and 1 WPW10276647 (motor-evap)

Near Carrington Dr, Buda, TX 78610
Clif L.

Clif L.

WASHER WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure caused by shorted defrost heater. Heater will need to be replaced to complete repairs.); ordrng 1 WP12729128 (heater)

Near Sardinia Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for to install previous diagnosed parts. Removed freezer door and installed door hinge and added washers. Corrected leveling with shims. Adjusted fresh food door gasket with heat gun. Spoke with customer on repair. All tested good, no water no water leaks detected."

Near Yearwood Ln, Jarrell, TX 76537
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite for UI control not working and unit not cooling. Tested unit. Found that control board was bad. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete

Near Lafayette Ave, Austin, TX 78722
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of unit not starting a cycle and making a noise, found unit was unplugged upon arrival. I plugged unit it, drain pump came on right away indicating the previous wash cycle had a power outage. I reset control and ran calibration cycle, then ran tests in diagnostic mode, found house water supply was turned off, this is a new build house and this was the first time the customer tried using the washer, unit tested good."

Near Alemoor Dr, Austin, TX 78747
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7500GC2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the gear case is no good causing a jet engine noise during the spin cycle. Replaced gear case and ran a calibration and washer tested good and no leaks detected. Complete

Near Lancharic Way, New Braunfels, TX 78132
Noah D.

Noah D.

WASHER WHIRLPOOL WETLV27HW0 "Arrived on site to replace wiring harness, upon inspection found harness and replaced harness, including pressure tube and connectors. Tested after replacing, no leaks or problems found, spinning returned, normal cycles worked. No leaks detected, complete"

Near Sundance Parkway, New Braunfels, TX 78130
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found that the water dispenser is leaking and not the ice maker. Water is slowly dripping from the dispenser spigot. I tested the dispenser and after stopping dispensing, there was a water bubble at the tip of the spigot. I am ordering the water tube that goes from the hinge to the spigot, spigot, and water reducing valve/tubing. I will return with the dual valve. No water leaks observed at the end of service. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve) and 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)"

Near Henderson Dr, Leander, TX 78641
Robert J.

Robert J.

RANGE WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of door not opening. Found door hinge damaged. Replaced hinge

Near Crosswater Ln, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL CAE2745FQ1 "On site for washer that would not drain. Inspected unit and work area. Please do not in service diagnostics and found an F9 E1 (long drain) and F5 E1 (lid lock fault). Tested unit in a manual test and was able to lock the lid, agitate,and spin. However, when draining, I was unable to hear any water drain or buzz. Removed old drain pump and found rug bits clogging up he drain pump. Removed debris and replaced drain pump. Tested uNit in an auto test and manual test. Unit is now working as designed."

Near W Adams Ave, Temple, TX 76504
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for a refrigerator with the upper RC lights out. I found the FC light not working also. I found power to the FC LED and it not turning on. I replaced the FC LED and tested the unit. All of the lights are working as designed. Call complete.

Near Lakeline Oaks Dr, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for water leaking. Found icemaker not installed correctly to screws on side wall and extension tub wasnt fully inserted to fill cup. Replaced icemaker installed icemaker correctly to side walls,inserted extension tube to fill cup,turned water on ran water to icemaker,no leaks while filling icemaker. Turned water off due to vacant house unit working as designed."

Near Canyon Lake, TX 78132
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 "Arrived on site for washer that was making a grinding sound. Inspected unit and work area. Place unit in service diagnostics and did not find any error codes. Place unit in an auto test and heard the agitator spending a little freely during the agitation. Open the washer and found wash plate not fully seated down and bolt unscrewed. Tightened up wash plate screw and tested unit in auto test. Unit operated as designed. Customer,era explained this issue happened in a normal cycle and did not happen in the diagnostics last time either. Ran unit through a quick wash and waited through wash agitation and span and rinse agitation. Unit was operating as designed. Call complete."

Near West, TX 76691
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived on site for microwave having front panel damage. Inspected unit and work area. Found manufacturer deflect on front control panel. Removed failed control panel and installed new. Tested operation. All tested good.

Near Debora Dr, Georgetown, TX 78628
Clif L.

Clif L.

DRYER MAYTAG MEDC465HW0 Arrived on site to diagnose a dryer that is making unusual noise. Found drum out of round causing knocking noise. Drum will need to be replaced to complete repairs.; ordrng 1 W10899578 (drum)

Near Westinghouse Rd, Georgetown, TX 78626
Robert J.

Robert J.

WASHER MAYTAG MHW6630HC0 Arrived on job for complaints of not spinning in rinse and spin cycle. Washer not running cycle correctly filling with water and washing in cycle..; ordrng 1 MHW6630HC0 (CONTROL PANEL )

Near Musket Rim St, Austin, TX 78738
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to replace handle. Replaced handle test unit and unit test good job complete.

Near Donnelley Dr, Austin, TX 78744
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived to install previously ordered parts.Removed and replaced the fan, blade and added sound pads.Reassembled and customer was satisfied with reduction in noise from the unit.Job complete"

Near W Wichita Ln, Belton, TX 76513
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator switch not working. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mattapan Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 Arrived on site for dryer not drying. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. Spoke with customer on on venting. No other repairs are needed at this time.

Near Sloan St, Taylor, TX 76574
Clif L.

Clif L.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site to diagnose a cooktop with a scratched stainless top assembly. Replaced stainless top due to extreme scratching. Found faulty screw which broke inside of right front burner assembly. Burner assembly and screw will need to be replaced to complete repairs.; ordrng 1 8286921 (screw) and 1 W10597159 (holder-orf)

Near E Palm Valley Blvd, Round Rock, TX 78665
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and removed agitator and installed new agitator. Unit tests good. Job complete

Near Champions Dr, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MVWB765FW4 Arrived to inspect washer with clothes stuck underneath the agitator.Confirmed the complaint and removed and inspected the agitator for damage.I freed the clothes and reassembled the unit.Unit now operates as designed.All water lines were dry at the time of service.Job complete Customer satisfied

Near River Rock Trail, Harker Heights, TX 76548
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite to attach water supply hose to unit. Attached hose to unit. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Canoga Ave, Austin, TX 78724
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived onsite to attach water supply hose to unit. Attached hose to unit. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Canoga Ave, Austin, TX 78724
Kevin B.

Kevin B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived on site and inspected vent hood and found it is vibrating on the highest setting. Dropped motor and added sound pad material between motor and mounting point and this did not have any effect. Will need to bring back a new motor and more vibration material to correct issue.; ordrng 1 W11106377 (blower-fan) and 10 W11113654 (pad)s

Near Mesa Verde Dr, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Rived on site and inspected refrigerator and found freezer temperature is 1° and fresh food section temperature is 40° refrigerator temperatures are correct, took pictures, no further repairs required at this time, job complete"

Near Mesa Verde Dr, Austin, TX 78737
Brandon C.

Brandon C.

WASHER LG WT7200CV "Arrived on site for customer complaint of noise issue when agitating. Found noise coming from coupling, will bring back clutch, washplate, stator and rotor. ; ordrng 1 4323EA2001C (COUPLING)"

Near Spanish Oaks Club Blvd, Austin, TX 78738
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4850HW1 "Arrived onsite and unable to detect a leak, replaced the valve. Advised customer to film leak in progress in event of further leaking."

Near Moreto Loop, Pflugerville, TX 78660
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite for for ice maker door not opening up all the way for ice to dispense. Tested unit. Found that ice door was not operating properly. Replaced door dispenser. Tested unit. Unit test good. No leaks at this time. Job complete

Near Mendoza Dr, Austin, TX 78721
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG510S0HS1 Arrived on site to test unit for oven not turning on. Test unit and found bad ignitor not igniting bake burner. Replaced ignitor test unit and unit test good job complete.

Near Clarion Dr, Austin, TX 78749
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW2 Arrived on job for complaints of scraping noise. Ran diagnostics and found error code F7E9 for stuck rotor and noise from clutch. Customer requeste afternoon appointment ; ordrng 1 W10754448 (clutch) and 1 W11195971 (STATOR )

Near Darden Hill Rd, Driftwood, TX 78619
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to diagnose no heat condition. Performed diagnostic and found errors F7E1 No Heat, F6E2 Fill valve electrical problem, F10E1 dispenser electrical problem, F8E2 drain motor electrical problem. Tested element at control and found element open. Cleared electrical error. Ordering 1 W10518394 heater.. ; ordrng 1 W10518394 (heater)"

Near Lee Park Ln, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site for no leds and cooling complaint. Per customer unit stop cooling,freezer at room temperature,removed evaporator cover in fresh food found dye on insulation at heat exchanger,uploaded picture to SD-quikpic. Called tech support rep Andy,used video chat to show dye on insulation per tech support

Near Horseshoe Ct, New Braunfels, TX 78132
David  Z.

David Z.

OVEN KITCHENAID KEBS278SSS04 Arrived on site to diagnose upper oven not heating. Performed diagnostic and found no heat from bake or broil element. Removed unit from wall and tested thermal fuse. Found fuse open. Replaced fuse and retested. Unit is now heating as designed. Call complete.

Near Eby Ln, Austin, TX 78731
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0ES1 Arrived onsite to test unit for left front burner not working. Upon inspection we found element melted to receptacle will need to replace receptacle and element. Ordering new receptacle 814399 and new element WPW10259865 rescheduled ; ordrng 1 814399 (RECEPTACLES ) and 1 WPW10259865 (ELEMENT )

Near Aster Cove, Buda, TX 78610
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace suspension to unit. Replaced suspension. Tested unit. Unit test good. No leaks at this time. Job complete

Near Newning Ave, Austin, TX 78704
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to continue diagnosis of F8E0 and F6E4 error codes. Called tech line and spoke to Cathy who said to replace both cooling fans. Followed instruction and installed new upper and lower cooling fans. Retested and lower fan would not come on, was just humming. Disassembled unit again and Found blade seized and part defective. Put old lower fan back in and reassembled. Retested unit and was able To preheat upper and lower ovens to 350, and error did not return. Call complete."

Near Oak Shores Dr, Austin, TX 78730
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL GI15PDXZS1 "Arrived on site for ice issue. At time of visit small thin Ice was produced,ran diagnostics weak water flow to reservoir, cont. diagnostics good frost pattern on evaporator diagnosed a faulty water valve. Installed a new water valve. Ran unit through a normal cycle ice formed on plate and dumped ice,water valve filled reservoir unit working as designed ; used 1 W10881366 (VALVE) from stock"

Near Fairwood Dr, New Braunfels, TX 78132
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onnsite and installed motor Evap and cover due to sever warping. All checks good. Unit is now operating with no ice obstruction. And proper cover. All checks good.

Near Wolf Pack Dr, Pflugerville, TX 78660
Scott  M.

Scott M.

DRYER WHIRLPOOL WED49STBW1 Arrived on site for door gasket drying in right hand bottom of door . Replaced gasket . Ran dryer on high heat to help cure adhesive . No lint build up at time of service . Job complete.

Near Henge Dr, Austin, TX 78759
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and found top of dryer is damaged, after replacing it dryer is noW correct, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and found lights are working the door switch is still reading open for left pantry door, disassembled drawer again and adjusted door again end it is now registering has closed. No further repairs required at this time, job complete"

Near Talbot Ln, Austin, TX 78746
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer making a loud pop and going dead . Found terminal wires fried on black leg. User terminal block kit repair . Checke all thermostats and fuses . All checked normal . Unit just needs maintenance department to put a new cord on and all is good. Job complete

Near Scofield Ridge Pkwy, Austin, TX 78727
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for refrigerator food freezing in RC. Upon arrival customer informed that is not the issue. Issue is ice buildup on RC evaporator. Will need to replace controls, thermistor and evaporator cover. Ordering needed part. Instructed customer on defrosting unit 48 hours prior to service and how to do so safely a s to prevent water damage risk. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10387382 (cover-evap)"

Near Seaholm Ln, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER WHIRLPOOL MED5630HC0 "Arrived on site and inspected dryer and found it is rattling during operation, disassembled dryer and found signs of wear between motor mount and dryer floor panel. Added sound pads to reduce vibration, also added a self tapping screw to the left hand side of motor mount. Added sound pads beneath fan blade shroud, and around that where it exits rear bulkhead. After reassembling dryer noise has been reduced. Job complete"

Near Emerald Oaks Dr, Austin, TX 78739
Noah D.

Noah D.

OVEN KITCHENAID KEBK101BSS00 "Arrived on site to inspect oven for no power, upon inspection found the thermal fuse open, replaced thermal fuse and res tested. No problems found. Complete"

Near Amulet Dr, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and drier. I installed a low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.50 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Pencil Cactus Dr, Pflugerville, TX 78660
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job for complaints of display not working. Replaced console and test.

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on job to install gasket from previous technician. Installed gasket and test operation.

Near Horse Trail Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer noise . Front desk wasn’t aware of any dryer issues in that unit . Called tenent and they didn’t have any issues . No service call .

Near Domain Dr, Austin, TX 78758
Andy  B.

Andy B.

COOKTOP JENN-AIR JGD3430GS00 "Arrived on site for cooktop knob alignment issues Tested and inspected unit and found grommets misaligned and, manifold twisted and issues with cooktop. Ordering needed parts. Office to schedule return trip as cooktop is expart. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10866564 (swtch-oven) and 1 W10907218 (manifold) and 1 W11051257 (cooktop) and 5 WPW10559494 (grommet)s"

Near Weiskopf Loop, Round Rock, TX 78664
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for customer complaint of outer trim missing, found outer rubber trim missing, not sure if this model comes with the trim, submitted parts research. No return visit is needed, if part exists for this mode, send trim directly to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER IF PART IS AVAILABLE FOR THIS MODEL ) and 1 CNOTE (PARTS RESEARCH OUTER RUBBER TRIM)"

Near Longhorn Landing, Austin, TX 78734
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for vibration or rattle noise . Ran diagnostics and found dampner control,is making noise . Ordering dampner . Please call to set return . No water leaks detected at time of service . ; ordrng 1 WPW10479155 (control)"

Near Domain Dr, Austin, TX 78758
Robert J.

Robert J.

COOKTOP KITCHENAID KCGC506JSS00 Arrived on job for complaints of no gas. Found the regulator not flowing properly replaced regulator.

Near Dripping Springs, TX
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose refrigerator that was no dispensing water or creating ice consistently. Customer told me that every 6 weeks or so it would stop making ice and sending water, but works now. Checked lines and found lines feel extremely cold, and likely freezing over at the fill tube due to failed heater. ; ordrng 1 W11226501 (heater)"

Near Honeycomb Rock Cir, Austin, TX 78731
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site today Conoce dishwasher that is arcing every time the door is opened. Found L one shorted to ground at junction box. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Catania Loop, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR MAYTAG MFI2269FRZ04 "Arrived on site for cooling complaint. Diagnosed control is powering unit off,removed faulty control installed a new hv main control,reprogrammed unit,unit powered on and is cooling down."

Near Deer Ridge Rd, Wimberley, TX 78676
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FSS02 Arrived on site for refrigerator having bent door handle door. Found new handle bent as the same existing freezer door handle. Found door handle is design to curve. Tested all other operations. All tested good no water leaks detected.

Near Buffalo Cave Rd, , TX 78628
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for a refrigerator that was making little ice. Inspected unit and work area. Customer stated that the machine was making ice but small cubes and was not making it very fast. Inspected ice container and found ice at the bottom. Removed top cover and found frozen water line going to the icemaker. All other water lines apwere not frozen. Tested heater and found the heater not making proper connection with the water tube, therefore causing the tube to freeze. Replaced heater and tested unit. Unit is working as designed.

Near Ambrose Cir, Temple, TX 76502
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator that was producing a burning smell. Inspected unit and work area. Customer advised that the smell has kind of gone away and was advised to turn off the refrigerator until repair but that he had no other refrigerator to keep his items cold so he kept the refrigerator on. He stated that the smell had gone away mostly but just wanted to be sure that there was nothing wrong with the unit. Customer stated that it was originally in his refrigerator but that he smelt it also in his freezer section. I inspected all electrical lines, electrical light sockets and bulbs, and water lines inside the refrigerator and found no causes of the smell. I removed the evaporator cover and found a butter like compound that had dropped from the RC compartment onto the evaporator and heater that was browning and burning on the heater. Removed butter or cream as he stated it would probably be and customer stated this was the smell. I was unab

Near N 20th St, Waco, TX 76707
Jacob S.

Jacob S.

DISHWASHER AMANA ADB1400AGW1 Arrived onsite to replace parts ordered by previous tech. Replaced drain hose. Tested unit. Unit test good. No leaks at this time.

Near Blue Crest Dr, Austin, TX 78704
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer not heating.Confirmed the complaint and checked continuity at the element, cutoff and thermal fuse.I replaced the timer and still the unit wouldn’t heat, so I Called Whirlpool Tech line and spoke AUSTIN SR#7727220815Austin had me check voltage at the timer and element and there was none.I checked voltage at the back of the unit and got the following readings L1/L2 -0L1/N -124L2/N -0Advised customer the issue is with the outlet, not the unit.Customer satisfied Job complete"

Near Buttercup Loop, Morgan's Point Resort, TX 76513
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher leaking.Discovered the unit was leaking from the dispenser tray and running underneath the unit through the door.Disassembled and corrected the issue and unit tested as designed without any leaks.All water lines were dry at the time of service.Job complete

Near Hunters Ridge Trail, Killeen, TX 76542
Noah D.

Noah D.

RANGE KITCHENAID KSEG700ESS3 "Arrived on site to replace a control board, upon inspection found the console was dented, ordering new console. Office to reschedule. ; ordrng 1 W10901128 (CONSOLE )"

Near Blue Water Dr, Canyon Lake, TX 78133
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site and found unit operating with broken holder. All checks good, unit is now operating as designed."

Near Warfield Way, Austin, TX 78728
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "(DM) Arrived on site for refrigerator not cooling. Inspected unit and work area. Found freezer door not sealing properly, due to door leaning. Corrected the upper door hinge. Door seals properly and no longer leans. Tested unit operations all tested good, no water leaks detected. Spoke to customer about unit operation."

Near Yearwood Ln, Jarrell, TX 76537
James C.

James C.

OVEN GE JTP56BA1BB Arrived on site and tested operation. Found guide on left hinge failed. Removed upper door and replaced upper left hinge. Tested operation and found unit working properly. Job complete

Near Logan Ranch Rd, Georgetown, TX 78628
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2568AES "Arrived on site for ice maker not working right . Found some ice had jammed up rake . Removed ice , tested Ice maker all checked normal . Nonwater leaks detected .If IM issues happed again recommend new ice maker . Job complete ."

Near Fireoak Dr, Austin, TX 78759
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBBR206ESS01 "Arrived on site and found water is dripping from plastic evaporator cover and fresh food section. Removed evaporator cover and found her my gum has fallen across drain pan and is blocking it. Removed Pirma gun and insured drain pan is installed correctly into rear bulkhead, no water leaks from connections at time to service, job complete. 7727221288"

Near Shannon Oaks Trail, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit for leaks no leaks present at this time unit washing correctly job complete.

Near Panhandle Dr, Austin, TX 78747
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no light and cooling complaint,found switch frozen in closed position adjusted switch,test switch light working g correctly,good frost on bottom of evaporator checked temperature,freezer reading 5° unit working as designed."

Near Fletcher Bend, Buda, TX 78610
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to replace slides for light issue. Checked all door for gaps or issues, replaced slides, moved over hardware, tested switch. No problems found. Job complete"

Near Indian Canyon, Spring Branch, TX 78070
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for dropping washer again . Found water build upon vent tube . Put unit in drain and spin wit load of wet towels . Found see water dripping from tube . Installed vent kit and water level sensor . Tested unit no leaks present at time of service . Job complete .

Near Bird Call Pass, Austin, TX 78754
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED92HEFC1 "Arrived on site and inspected dryer and found connection to heating element on control board one wire is out of harness, after resetting dryer is now operating properly. Also recommended to customer that vent to exterior be cleaned by a service, no lint found in dryer at time of service, job complete"

Near Halesboro Dr, Austin, TX 78736
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven not powering on. Performed diagnostics and gained access to thermal fuse and control. Tested voltage going to fuse and out, found no voltage going out of fuse. Powered unit off at circuit breaker and tested fuse resistance and found opened. Will need to replace fuse. . ; 1 WPW10545255 (THERMAL FUSE)"

Near Co Rd 100, Burnet, TX 78611
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced dampener control and tested unit. Unit is working as designed. Call complete.

Near Hickory Rd, Temple, TX 76502
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4616FW2 Arrived onsite for the for agitator tearing clothes. Replaced agitator that was ordered and washer tested fine . No leaks. Complete

Near N Lamar Blvd, Austin, TX 78753
Leonardo C.

Leonardo C.

TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to replace motor and gear kit. Replaced motor and motor making loud banging noise. Will need to re order new motor and gear kit office to reschedule w10439651; ordrng 1 882699 (GEAR KIT ) and 1 w10439651 (MOTOR )

Near Exposition Blvd, Austin, TX 78703
Jonathan M.

Jonathan M.

RANGE GE JGBS30DEK2WW Arrived on site for range that has broken glass on interior and exterior doors. Inspected unit and work area. Found in her Crystal window and glass oven door shattered and broken. Ordering both Crystal window and glass oven door. Rescheduling appointment ; ordrng 1 WB56X25570 (glass oven door) and 1 WB56X23809 (crystal window)

Near W Waco Dr, Waco, TX 76710
Al R.

Al R.

MICROWAVE FRIGIDAIRE FGMO226NUF "Arrived to inspect microwave sparking.Saw video of unit sparking.Did the 2 minute water cup test and unit heated as designed.Called FRIGIDAIRE Techline and spoke with PAUL.was told to preform the water cup test and unit heated again.Put a snack bar inside and unit sparked again.Paul advised the issue may be the style of plate, or type of food inside the unit causing the sparking.Removed and replaced the diode.Reassembled and unit still sparking

Near S US Hwy 281, , TX
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KBSD608ESS01 Arrived onsite for a refrigerator with cosmetic damage on the front top of the unit. I found the grille scratched up. The grille would need to be replaced. I replaced the grille. Call complete.

Near Sedona Dr, Austin, TX 78759
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 Arrived on site for dryer burning smell and door seal coming off. Pulled unit from wall and found vent is crushed. Performed temperature test at vent with vent off and found cycling within range. Inspected terminal block and found no signs of burn. Removed back panel and found clean and no burn. Removed front panel and found clean and no burn. Called whirlpool safety and spoke with teresa (SR# 7727166206) was instructed to have customer have vent replaced and have venting going out cleaned. Instructed customer on this. Inspected loose seal and found coming off. Placed high heat glue where needed and reseated seal. Left unit unplugged and instructed not to use unit venting issue is resolved. No other repairs are needed at this time.

Near Dessau Rd, Austin, TX 78754
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling issue. Removed deli drawer found evaporator incased in ice,diagnosed faulty defrost thermistor,ordering a new fan motor that includes defrost thermistor; ordrng 1 W11087438 (MOTOR EVAP)"

Near Ondantra Bend, Austin, TX 78744
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer not turning on. Installed new control that was burnt and dryer still didn’t turn on . During testing found that the timer was no good. Replaced timer and cut off and dryer still didn’t turn on . Could not get blower wheel off. Will have to break apart. Ordering parts office to reschedule.; ordrng 1 W10640707 (harns-wire) and 1 WP22002263 (light bulb) and 1 WP694089 (wheel) and 1 WPW10117655 (relay-pts)

Near Jarbridge Dr, Kyle, TX 78640

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