Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 7567 customer reviews

Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on job for complaints of temperature too warm. Found the evaporator frosted. Removed ice and test heater. Replaced thermistor. No leaks detected at time of service.

Near Heron Dr, Buda, TX 78610
Dona W.

Dona W.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site to replace damaged refrigerator door. Replace door and nameplate, all checks good job complete."

Near Domain Dr, Austin, TX 78758
Clif L.

Clif L.

RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to diagnose a range with an oven that is not operating. Tested unit and found failed control board. Replaced board and tested unit. Found all is functioning properly at this time. Covered under warranty per MS.

Near Hogeye Rd, Elgin, TX 78621
Tyler B.

Tyler B.

DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for unit turning off while heating, found element touching metal. Replaced and tested good"

Near Marvin Cove, Hutto, TX 78634
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher leaking water and water standing in the tub. Upon further inspection, I found a small amount of water in the tub, so I pressed the cancel button and engaged the drain pump. The unit drained the water. I checked the disposal and turned it on and it was clear. I ran the unit in diagnostics showing no error codes. The unit operated as designed with the drain pump draining the water as designed. The customer advised that they have a water softener. I made recommendations for detergent and rinse aid use, as well as, use and care. Also, I found that the door gasket was not installed properly. I reinstalled the gasket and did not observe and leaks during testing. I advised the customer if they have any further issues to contact the office and schedule service. No water leaks observed during service, job completed."

Near Seminole Canyon Dr, Georgetown, TX 78628
Andy  B.

Andy B.

DRYER WHIRLPOOL WED9400SW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Edwards Dr, Austin, TX 78734
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for front right burner not lighting and the rest of burners not changing in seatings. Inspected front right burner and found wrong orifice in. Corrected orifice and checked all other orifices. Tested all other burners and found customer was stating that the flame size will not change from high to medium. Explain to customer that flame will not charge but forced BTU will. All tested good.

Near Honeywood Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived on site to install previous diagnosed part. Gained access to ice maker assembly. Removed wire harness and ice maker and installed new. Gained access to water reservoir housing. Removed failed housing and installed new. Tested water dispenser operation while monitoring for water leaks. Cycled ice maker and monitored cycle. All tested good, no water leaks detected.

Near Wilderness Cove, Georgetown, TX 78633
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to install previously diagnosed and ordered parts. Due to the microwave interior light not working, I removed and replaced the interlock/switches and tested and still the light did not come on. I contacted Techline and spoke to Steven and advised of the issue. He advised to test voltage to the transformer, which I did at previous service call and got 125V. I retested and got 123V. I tested the light housing and got 12V. Steven advised to replaced the housing. I replaced the housing and the light still did not come on; therefore, I replaced the bulb and it operated as designed. Steve provided File #7726127139. I reassembled the unit and placed back in its space. Job completed."

Near Tippys Ter, Austin, TX 78717
Richard P.

Richard P.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher control not working properly. Ran diagnostics and found that the control panel is not functioning correctly. Replaced panel. Upon inspection of control board found that its not the right control board for this dishwasher. The model number that was previously there was not the right model number. I updated the model and ordering the control board. Office to schedule. ; ordrng 1 W10866124 (cntrl-elec)

Near White Cedar Ln, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite for the refrigerator with a no ice condition. I found the ice maker working as designed. The issue is it’s not dispensing ice due to the auger shaft missing. Mr stated the doors are popping open also. I found the hinge closure bushings missing so the doors are not self closing. I replaced the door UI that was damaged when replacing the doors and I left the nameplate with the customer per mr’s request. The door bushings & auger shaft need to be replaced. Ordering 2EA W11223833 HING-BUSHG & W11228132 SHAFT. ; ordrng 2 W11223833 (HING-BUSHG)s and 1 W11228132 (SHAFT)

Near Diego Dr, Round Rock, TX 78665
Robert J.

Robert J.

DRYER AMANA NED4655EW1 Arrived on job for complaints of not starting. Found the fuse open. Replaced fuse and check operation.

Near Parker Ln, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR LG LFX31925ST/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, the customer had the unit cleaned out and unplugged when I arrived. I plugged the unit in and removed the back cover and found that the compressor was not on. The condenser fan was operating, but the unit is still not cooling. I advised the customer of my findings No water leaks observed during service, office to schedule return service. Unit left unplugged. ; ordrng 1 ADH73150210 (DRIER) and 1 CNOTE (JIG) and 1 TCA38091801 (COMPRESSOR ASSEMBLY) and 1 TJ90SF8404 (ACCESS VALVE)"

Near Barnett Dr, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for refrigerator not dispensing ice. Confirmed warranty coverage through office (CW), found warranty coverage. Performed diagnostics and tested ice maker operation. Found auger motor not activating. Gained access to motor and found motor under a block of ice. Thawed ice out with steamer and tested motor resistance and found opened. Cleaned drip line in door. Installed new motor and assembled unit. Tested operation. All tested good, no water leaks detected."

Near Jacksboro Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace panel and found damaged panel when customer was inspecting the panel. Will order new panel W11097777. Office to reschedule ; ordrng 1 W11097777 (PANEL )

Near Guemal Rd, Buda, TX 78610
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDT720PADM1 Removed and replaced failed wash motor. Unit now operates properly with no water leaks. Customer had multiple appointments so she left the door open for me to do the repairs.

Near Dogwood Dr, Georgetown, TX 78626
Richard P.

Richard P.

DRYER MAYTAG MEDC465HW0 "Arrived onsite to install parts ordered. After installing timer ,motor. Dryer was still not heating. Before calling tech line I checked for voltage and found that the outlet was only putting out 120VAC . The dryer needs 240 vac to run properly and to heat. Low voltage is the reason why the dryer was not heating. Not sure if the previous technician checked for voltage on 1st call."

Near Hammock Glen, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01

Near Caribou Ridge Trail, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for customer complaint of unit not cooling and tripped the breaker, found compressor was faulty, no continuity between pegs of compressor. Ordering compressor, filter drier, and access valves. ; ordrng 1 Tj90sf8404 (ACCESS VALVE ) and 1 W11100924 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Arbutus Circle, Wimberley, TX 78676
Paul R.

Paul R.

DISHWASHER WHIRLPOOL KDTE204DSS0 Dropped off the retainer to the customer.

Near Wood Rock Dr, Round Rock, TX 78681
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Removed deli drawer found fresh food evaporator incased in ice. Unit will need Evap fan motor that includes thermistor harness. Customer will defrost unit; ordrng 1 CNOTE (LM AND FIRST CALL) and 1 W11087438 (MOTOR EVAP FF)"

Near Baythorne, Austin, TX 78747
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS03FTSS2

Near Davis St, Austin, TX 78701
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Arrived onsite for unit not cooling. Found all lights and evap fans, cond fans. And compressor rerunning. Found temp in r c @68 fc @69 found no frost on evaporator. Took pic. Unit will need compressor and evaporator and specified weight of Freon to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W11209866 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"

Near McCoy Loop, Austin, TX 78717
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite for the refrigerator that has not made any ice since the previous repair. I found the FC temp at 29 degrees still because the coil was still completely frosted up and there was no air flow. I defrosted the coil and explained to the customer that the unit is dropping temp rapidly and is working as designed. I explained to ms that she should have ice in the morning and if not to call the office. Call complete.

Near Bluff Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site to test unit for new problem cook top on light staying on. Tested unit found that LF and rr infinite switches both shorted out. Replaced both infinite switches. tested unit, unit test good at this time. Job complete"

Near Travis Hills Dr, Austin, TX 78735
Paul R.

Paul R.

DISHWASHER KITCHENAID KUDE70FXSS5 Arrived onsite for the dishwasher with the pod still not dissolving. I checked stored error codes and found an F6E1 & F6E2. I found nothing under the float switch and nothing in the tub that could had caused the switch circuit to open. The fill valve is working as designed. The unit completed the diagnostics cycle and worked as designed. I went over a few things with the customer to check if the issue happens again. I also asked the customer about water pressure issue and she stated that she hasn’t experienced any issues but some of their neighbors have been complaining about high pressure. I explained to the customer that high pressure could lock the valve up and if the unit did it again to turn the hot water on at the sink and see if the unit would fill and work properly. I explained that this would let them know if it was a pressure issue and they would need to call someone to have the street valve changed. Call complete.

Near Sherbourne St, Austin, TX 78729
Al R.

Al R.

DRYER HOTPOINT HTDX100ED4WW Arrived to inspect unit not powering on.Checked voltage at the outlet and got 244/122/122.Removed and replaced the timer.Reassembled and unit began operating as designed.Job complete

Near Mattie Dr, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JGCP436HL00 "Arrived on site for cooktop not igniting. Performed diagnostics and tested unit. Found no gas getting to burners. Checked regulator and gas to unit. Found regulator clogged. Removed failed regulator and installed new. Tested operation, all tested good."

Near Bellini Ln, Leander, TX 78641
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for I’m freezing and spilling in freezer bottom . Found valve dripping and extension broken . Replaced valve, will need to order extension . No water leaks or drips detected . Please call to set return . ; ordrng 1 WP2203024 (tube-inlet)"

Near Shady Ln, Austin, TX 78721
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for f9e0. Test unit and found bad outlet. Neautral wire had 120 volts it should be at 0 advised customer to contact electrician job complete.

Near Sunrise Cir, Kyle, TX 78640
Joseph C.

Joseph C.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site for “icing up in freezer” complaint. Inspected unit and found gap between freezer door and mating surface of cabinet. Used heat gun to reshape gasket to fit as designed. No leaks detected, at time of service. Unit is performing as designed."

Near Philomena St, Austin, TX 78723
Chase S.

Chase S.

COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site customer complaint was that their surface rust a little bit on the cooktop told her to buy a product called barkeeper that helps get the little bit of surface rust off the cooktop everything else works great

Near Fannin Battleground Ln, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER FRIGIDAIRE FDE336RES1 Arrived on site and found customers issue it was reported incorrectly. Customer issue is that felt has deteriorated and is causing damage to clothing. Will need to bring back felt and basket seal to correct issue.; ordrng 1 5303937139 (felt glide asm) and 1 t5303283286 (BASKET SEAL)

Near Nuckols Crossing Rd, Austin, TX 78744
Chase S.

Chase S.

REFRIGERATOR LG LSXS26366D.ASBCNA0 Arrived on site customer complaint was not making ice check the temperature it was already negative in the freezer put the icemaker in test mode the icemaker was not on on the display turn the ice maker on icemaker cycled and dump the ice and filled with water all lines are dry

Near Spring Terrace Loop, Temple, TX 76502
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found water fill line frozen over. Thawed line and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sandy Lodge Ct, Manor, TX 78653
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Unit is in show room and not hooked up to water or power so could not test. No other repairs are needed at this time.

Near Ranch Rd 620 N, Lakeway, TX 78734
Chase S.

Chase S.

ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site customers complaint was that ice machine it’s not making ice but it’s not making ice perfectly fine there’s nothing wrong and I can find at the moment but customer needs to order a new filter because the filter light is on all lines are dry

Near Blue Heron Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for left front burner not working. Found that the left front burner had failed. Removed and replaced left front burner. All burners, the bake element, and the broil element worked properly."

Near E State Hwy 29, Georgetown, TX 78626
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on job for complaints of too much ice. Recommend replacement of bin thermistor No leaks detected at time of service.

Near Oak Bluff Trail, New Braunfels, TX 78132
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KGCU467VSS02 "Arrived on site to install previous diagnosed parts. Removed failed orifices and installed new. Tested operation, all tested good."

Near Grey Mountain Pass, Leander, TX 78641
Clif L.

Clif L.

OVEN WHIRLPOOL WFG525S0HS1 Arrived on site to diagnose a range with an oven door that will not close. Tested unit and found failed hinge assemblies. Replaced hinges and tested unit. Found all is functioning properly at this time.

Near Wolf Pack Dr, Pflugerville, TX 78660
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived to inspect dishwasher drain issues.Ran diagnostics test mode and unit tested as designed.Accessed the drain hose and noticed there was no drain loop, possibly causing the water to syphon back into unit.Corrected the issue and unit now works properly.All water lines were dry at the end of service.Job complete"

Near Corinne Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Found traces of oil on evaporator,removed evaporator installed a new evaporator and a uv drier,vacuumed system down found unit not keeping vacuum unable to find source of leak,recharged system to find leak,found slight hissing noise from cap tubing,wiggled cap tube found leak at cap tube exiting liner. Called tech support due to leak location

Near Rim Rock Trail, Austin, TX 78737
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4027HW0 "Arrived on site for unit not spinning clothes out properly . Found cap damaged and hanging from harness on floor . Replaced cap and ran diagnostics . All checked normal ,no water leaks detected at time of service . Job complete ."

Near Shady Ln, Austin, TX 78721
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for range upper oven light not working. Performed diagnostics and removed light bulb and tested voltage at socket. Will need to replace light bulb to repair. All else tested good. ; ordrng 1 8009 (light bulb) and 1 SEESTICKYNOTE (SERVICE FEE COVERED )"

Near Kavanaugh St, Georgetown, TX 78628
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and tested operation. I found the unit is cutting off and drain pump constantly running. Inspected drain line and found to be pinched as it comes out of pump. Attempted to correct but the connection has collapsed. Unit will need new drain hose to repair. ; ordrng 1 W11038865 (hose)

Near Park View Dr, Marble Falls, TX 78654
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on job for complaints of frost in refrigerator found door not closing properly adjusted door. No leaks detected at time of service.

Near S Rueckle Rd, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onnsite and replaced modules and led inverter and repaired lighting issue. Unit is now lighting as designed.

Near Galewood Pl, Austin, TX 78703
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for wheels and spray arm installment. In stalled wheels and spray arm and tested good

Near Alloro Dr, Austin, TX 78717
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4816FW2 "Arrived on site and found washer is unplugged from outlet, after connecting drain pump is running. There is no water or clothing present. Set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything passed. Replaced control board for new pressure sensor and ran a calibration cycle and everything passed. No water leaks detected at time of service, job complete"

Near W Slaughter Ln, Austin, TX 78748
Al R.

Al R.

WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer issues.Unit drips when washer is off.Ran diagnostics test mode and determined the valve was defective.Removed and replaced it, reassembled and the unit now operates as designed.All water lines were dry at the time of service

Near Pecan Creek Rd, Killeen, TX 76549
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Due to the control shorting out at previous call, I removed and replaced the main control. Also removed and replaced the door latch due to the lights not turning off. Tested the unit and it operated as designed. Job completed."

Near Deering Creek Dr, Leander, TX 78641
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found f0e2 error code. Unit is otherwise operating as designed. Advised customer to use less soap. All checks good.

Near Nueces St, Austin, TX 78705
Al R.

Al R.

WASHER WHIRLPOOL WTW7500GW0 "Arrived to inspect slow fill valve.Noticed the customer has valves that stay on even when turned off at the valve, water still flows out.I confirmed a slow fill and removed and replaced the valve.Reassembled and unit began operating properly and filling with a steady flow.All water lines were dry at the time of service.Job complete"

Near Sunset Ridge Dr, Killeen, TX 76549
Brandon C.

Brandon C.

OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site to replace oven ignitor, after replacing, unit tested good.

Near Buckthorn Dr, Dripping Springs, TX 78620
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced user interface, right side freezer bracket, and RC wiring harness. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Loch Lomond St, Hutto, TX 78634
Kevin B.

Kevin B.

DRYER MAYTAG MEDB835DW3 "Arrived on site and inspected dryer and found Connection for L2 is loose and after reseating it is running and heating properly, found saved error code for restricted airflow. Recommended to customer that vent to the exterior of the home be cleaned by a service to correct the issue. No lint found in dryer at time of service, job complete."

Near Limerick Rd, Buda, TX 78610
Leonardo C.

Leonardo C.

DISPOSAL WHIRLPOOL GC1000PE4 "Arrived on site to test unit for not working. Found unit locked up. Replaced unit, tested unit, working properly at this time, no leaks present. Job complete"

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

DRYER MAYTAG MEDB955FC0 "arrived on site to install previously diagnosed and ordered parts. I disassembled the unit and removed and replaced the drum, built, six (6) rollers and the tension pulley wheel. Reassembled the unit and tested and the unit operated as designed. Clean lint form the unit as well. Advised customer of my repairs. No lint observed at the end of service, job completed."

Near King Eider Ln, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204EBL1 "Arrived on site to test unit for leaks. Tested unit found no leaks. Customer did explain that water was coming from dishwasher. The dishwasher was tilted forward, as a precaution, ultimately decided to level the dishwasher to keep from anymore leaks. Tested unit and no other leaks or issues at this time.

Near Richard Ln, Austin, TX 78703
Thomas L.

Thomas L.

REFRIGERATOR LG LFX25974SW/05 Arrived on site for condensation in fresh food section. Removed and replaced door gasket’s per recommendation of manufacturer to stop air leak which is causing condensation. All water connections are dry.

Near Longhorn Trail, Georgetown, TX 78633
Lou S.

Lou S.

RANGE WHIRLPOOL WEG745H0FS0 "arrived on site to inspect range oven temps. Upon further inspection, the customer advised that since the last service call she has used the unit maybe 6 times and out of those 6 times only twice the unit failed to heat and only reach 165 degrees according to the display. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My three readings were 347, 382, 353 for an average of 360 degrees. The customer advised that the unit is baking just fine, but it’s intermittent when it’s not. I contacted Techline and spoke to Mike and advised of my findings. Mike advised to check the voltage at the outlet. I got 123V from L1 & L2. When I attempted to check the voltage from the small prong side to ground, I could not get a good reading. I used a different meter and it showed the outlet to be good. Mike advised to follow service pointer #W10622771A check the screws holding the burner in place and make su

Near Saddle Blanket Pl, Leander, TX 78641
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for light flickering when door is opened . Found one of the interlock micro switches sticking . Replaced both inter locks . Tested unit all is checking normal and heating per specs . Job complete .

Near E 7th St, Austin, TX 78702
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and inspected dryer and found connection on heating element is off, after reconnecting dryer is heating normally. Also found very little airflow and recommended that apartment maintenance be contacted to clear vent to exterior of building, no lint found in dryer at time of service, job complete."

Near W Slaughter Ln, Austin, TX 78748
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected range and found lightbulb and socket are good, removed rear panel and found no voltage from control board to lightbulb. Will need to bring back a new control board to correct issue. and 1 W11126814 (CONTROL )"

Near Airedale Rd, Austin, TX 78748
Chase S.

Chase S.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site customer complaint was dishwasher would not close the soap dispenser door replaced a part show customer how to use dishwasher cycle properly all lines are dry

Near Axis Loop, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS02SRBL1 Arrived on site to test unit for unit not starting or finishing cycles when it does start. Test unit and found bad door latch and striker. Will need order new striker WP8574157 office to reschedule ; ordrng 1 WP8574157 (STRIKER )

Near Island Wood Rd, Austin, TX 78733
Chase S.

Chase S.

WASHER AMANA NTW4516FW3 Arrived on site customer complaint was washer would go off balance when the clothes were in the washer told customer its normal if the clothes are not even and the water line would bounce against the washing machine readjusted it all lines are dry

Near Painted Bunting Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Arrived on site and installed new exchanger, compressor, drier, stub and evaporator. Vacuumed system to clear and test for leaks. Charged with 3.4oz 134a. Tested for proper cooling. Unit tests good. Job complete"

Near Clearwater Dr, Kingsland, TX 78639
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for unit not cooling. Found evaporator frozen, ran diagnostics and passed. Removed evap cover and found top tabs broken by previous company. Found thermistor to be failed via ohms test. Cleared ice, replaced evap motor, ziptied thermistor. Replaced evap cover Ran diagnostics and found unit to have old software. Replaced UI control , found main control not on hand in pants will need to return with control, customer also stated previous company cracked the top panel when they removed it to remove air duct . Will need to return with panel if approved ; ordrng 1 CNOTE (PART AUTHO FOR COVER ) and 1 W10843055 (cntrl-elec) and 1 W11190820 (cover)"

Near Woodston Dr, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for erratic dispensing of water in door . Checked no frost in evaps . Ice is being made normally . No door ajar alarms . Ordering door covers with switches , main control. No water leaks detected at time of service . Please call to set return.; ordrng 1 W10895492 (COVER RIGHT ) and 1 W11114721 (CONTROL) and 1 W11371720 (COVER LEFT )"

Near Fireoak Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher tripping GFCI when powering on. Inspected outlet and found on same circuit as garage disposal. Gained access to junction box and inspected. Found hot wire loose in wire nut. Tighten wire and inspected underneath unit and found standing water. Performed diagnostics mode and tested unit. Found error code F5-E1 door latch failure and F3-E3 OWI failed calibration. Monitored test cycle and found water dripping from motor. Will need to replace sump assembly to repair. failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.

Near Goodnight Trail, Leander, TX 78641
Leonardo C.

Leonardo C.

COOKTOP WHIRLPOOL KFED500EBS03 "Arrived on site to test unit for knob not fitting correctly. Found that knob was broken, couldn’t install new knob because knob lock was still attached to switch shaft. Took off lock replaced with customers new knob and lock. Tested unit, unit test good at this time, job complete"

Near El Dorado Dr, Austin, TX 78737
James C.

James C.

WASHER MAYTAG MVWX655DW1 Arrived on site and installed ew cabinet. I found new latch not locking and new lid defective. I will need to reorder lid and latch and return. Office to schedule return visit; ordrng 1 W11117421 (lid) and 1 W11307244 (LATCH)

Near E Granitecastle Dr, Granite Shoals, TX 78654
Robert J.

Robert J.

DISHWASHER KITCHENAID KDFE104DBL2 Arrived on job for heater not working and dirty dishes. Ran diagnostics and found code for not heating it heater working ind diagnostics. Ordered sensor. ; ordrng 1 WPW10705575 (sensor)

Near Autumn Oak, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for lights out in fresh food and freezer . Found freezer led module failed . Will order light . Nonwater leaks detected at time of service . Please call to set return ; ordrng 1 W11205083 (LED MOD )

Near Sierra Arbor Ct, Austin, TX 78759
Andy  B.

Andy B.

DRYER MAYTAG MEDB725BW Arrived on site for dryer not drying clothes properly. Tested voltage and voltage tested good. Performed temperature test at back vent with vent off and tested within range. Tested temperature at back of vent with vent on and tested within range. Found all operations to be normal. No repairs are needed at this time. Instructed customer on use and care and practice for best performance.

Near Heard Loop, Austin, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR JENN-AIR JFC2089BEM01 arrived onnsite and was unable to replicate symptom. Inspected all functions thoroughly and found all operating as designed. Changed leveling to improve performance. Documented with techline.

Near Barton Springs Rd, Austin, TX 78704
Lou S.

Lou S.

RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range oven door getting hot. Upon further inspection, I removed the oven door and removed the inner door glass and installed an insulation strip just under the handle bolts that stretches across the door approximately 24 inches. Reinstalled the glass and placed the door back on the unit and tested on Bake at 350 degrees. Using my infrared gun, I checked the temps on the outer glass of the door and it read 92 degrees after approximately 5 mins of testing. After approximately 15 mins of testing my reading was 114 degrees on the outer glass in the middle of the door which is within manufacturers specifications. No gas leaks detected during service, job completed."

Near Yaupon Grove Ln, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator with previous issues. Found all issues resolved and no failures at this time. All is working properly and no leaks were found at time of service.

Near Strathaven Pass, Pflugerville, TX 78660
Thomas L.

Thomas L.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for door that will not latch. Actually the door will not stay in place when it is in an open position. Checked unit to find the right door spring disconnected. Corrected situation and door now works properly. Tested all operations and they work properly with no water leaks.

Near Cliffbrake Way, Georgetown, TX 78626
Chase S.

Chase S.

DRYER SAMSUNG DV50F9A7EVW/A2 Arrived on site customer complaint was dryer will not turn on took the top off found belt was just off, put the belt back on ran the dryer everything worked great

Near Creekview Dr, Salado, TX 76571
Clif L.

Clif L.

WASHER MAYTAG MVWB765FW3 Arrived on site to replace inner basket for washer. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Sage Boot Dr, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 arrived on site and installed retainers to toeplate of dishwasher. Job completed.

Near Positano Pass, , TX 78641
Lou S.

Lou S.

COOKTOP KITCHENAID KGCU467VSS02 "arrived on site to inspect cooktop burners. Upon further inspection, the customer advised that their inspector advised them the back middle burner would not ignite properly. I tested all burners and they all ignited as designed. I continued to test the back middle burner and at times it would be intermittent. I removed and replaced the burner head and cap and retested and it operated as designed each time tested. Also, I found that the knob bezels we’re aligned correctly and are rubbing. I realigned each bezel and tested and they no longer rub. I advised the customer of my findings and repairs. No gas leaks detected during service, job completed."

Near Rolling Hills Rd, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW0 "Arrived to inspect washer issues.Opened the lid and noticed the tub was stuck to the back of the unit.I freed the unit from the back wall, tested the unit and the unit began operating properly.All water lines were dry at the time of service

Near Alma Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of unit not cooling, found fresh food section evaporator covered in ice, ordering fan motor with harness, control board, and evaporator cover, instructed customer to defrost unit. ; ordrng 1 W10503500 (cover-evap)"

Near Ranch to Market Rd 150, Driftwood, TX 78619
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for refrigerator making noise and dispensing water slowly. Tested and inspected unit and found failed damper and bad water filter. Removed failed damper and replaced with new. Also instructed customer to replace bad water filter. Tested unit and all operations are normal aside from slow water due to water filter (Did test water dispenser with bypass at filter and it worked properly.) No other repairs are needed at this time. No water leaks present at time of service.

Near San Donato Cove, Briarcliff, TX 78669
Andy  B.

Andy B.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer door seal issues. Inspected unit and found failed door seal. Removed failed part and replaced with new. Tested unit and all operations are normal. Instructed customer not to use unit until glue sets properly. No other repairs are needed at this time.

Near Coronet St, Austin, TX 78727
Kevin B.

Kevin B.

DRYER MAYTAG MGD5630HC0 "Arrived on site and replaced parts diagnose by previous technician, after replacement Noise has significantly improved but there is still some rattle present. Noise does not effect operation of dryer, dryer is new and there is no lint builder at time of service, job complete"

Near Voyager Cove, Kyle, TX 78640
Kevin B.

Kevin B.

WASHER MAYTAG NVWB835DW0 "Arrived on site and inspected washer and did not find any saved error codes, found washplate is loose and found loose items under it. Cleared it and reinstalled washplate and it is now operating correctly. No water leaks detected at time of service, job complete"

Near Limerick Rd, Buda, TX 78610
Tyler B.

Tyler B.

COOKTOP WHIRLPOOL JIC4430XB "Arrived on site for unit with f47 error. Was unable to get access to control or filter board, will need 2 techs to remove unit and units cook top to access control; ordrng 1 CNOTE (2MAN) and 1 CNOTE (3HR) and 1 WPW10396549 (hotplate)"

Near High Hollow Dr, Austin, TX 78750
James C.

James C.

ICE MACHINE KITCHENAID KUIC15POZP2 Arrived on site and installed new compressor and drier. Charged system with 5.75 oz 134a. Tested operation and found unit working properly. Job complete

Near Hi Cir S, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for no cool condition. Found all components operating. Found no cooling was being generated. Tested unit to find that the three-way refrigerant valve was not opening to either evaporator. Replaced three-way refrigerant valve and unit is now starting to cool. Contacted manufacturer to discuss my findings and my work. He agreed that since unit is now starting to cooling all of the needed work has been done.SR # 7726116847

Near Alva St, Thrall, TX 76578
Paul R.

Paul R.

DRYER LG DLE5977W

Near Heritage Well Ln, Round Rock, TX 78665
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site for customer complaint of UI not working, found faulty door/UI console, I replaced door, unit tested good."

Near Bloomsbury Dr, Kyle, TX 78640
Brandon C.

Brandon C.

WASHER MAYTAG WTW7500GW0 "Arrived on site for customer complaint of unit leaking, found water valve leaking, replaced housing/valve, unit tested good."

Near Sad Willow Pass, Driftwood, TX 78619
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0AS04

Near Tanager Pass, Leander, TX 78641
Chase S.

Chase S.

DRYER MAYTAG MEDC215EW Arrived on site customer complaint was Dry would stay on heating when the dryer wasn’t actually running found element was bad replaced a part ran the unit

Near TX-95, Little River-Academy, TX 76554
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on site for thin ice. Watched slab being made found sensor cutting off harvest early called tech support to verify per tech support need to replace sensor that is included in pump. Installed a new pump ran diagnostics all test passed powered unit on,reservoir filling to correct level. ; used 1 W10908287 (PUMP) from stock"

Near W Milton St, Austin, TX 78704
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived on job for complaints of service no making ice. Found the compressor running, condenser fan running and no frost on evaporator. ; ordrng 1 CNOTE (SS TECH ) and 1 TJ90SF8404 (TUBE) and 1 WPW10605286 (compressor)"

Near Pinnacle Dr, New Braunfels, TX 78130
Joseph C.

Joseph C.

MICROWAVE WHIRLPOOL WMH32519FB1 Arrived on site for “F1E4 error code” complaint. Inspected unit and found control and panel display faulty. Removed and replaced control and display panel. Tested unit. Unit is performing as designed.

Near Rio Pass, Austin, TX 78724
Robert J.

Robert J.

RANGE KITCHENAID KDRU783VSS03 Sr # 7725954547. Arrived on job to replace harness per tech line. After replacement test operation and no change. Called tech line and they are reviewing.. ; saved tckt

Near Texas Springs, New Braunfels, TX 78132
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site and replaced both doors and nameplate diagnosed by previous technician, no further repair required at this time, job complete"

Near Laurie Ln, Austin, TX 78747
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the FC brackets. Upon removing the drawer stops, on of the stops snapped in half because they are extra tight. The drawer stop needs to be replaced. Ordering W10795820 STOP-PAN & W10795822 STOP-PAN.; ordrng 1 W10795820 (STOP-PAN) and 1 W10795822 (STOP-PAN)"

Near Goeth Cir, Austin, TX 78746
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and replaced suspension diagnosed on previous visit, after replacement set washer into a manual spin cycle and it is operating normally. No water leaks from connections at time of service, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78747
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for unit turning on both ovens for issue with UI replaced UI and tested good

Near Hollowback Dr, Leander, TX 78641
Robert J.

Robert J.

DISHWASHER KITCHENAID KDFE104DSS1 Arrived on job for complaints of not finishing cycle. Found the wash motor not working. 120v good. Replaced sump and test. No leaks detected at time of service.

Near Ridge View Dr, San Marcos, TX 78666
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop burners. Upon further inspection, customer advised that all of the burners click when turning one burner on. I advised the customer that that is the way the unit is designed. I explained that each burner is connected to a spark module and have a wire harness on the valves so that when one burner is being ignited, all burners Ignitors come on. I tested all five burners and all five were operating as designed. The customer advised that the front right burner sometimes doesn’t want to light. I tested it several times and it operated as designed. I advised the customer that if the unit begins to not operate correctly to call it in for service. No gas leaks detected during service, job completed."

Near Gilded Crest Dr, Leander, TX 78641
Brandon C.

Brandon C.

VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site for customer complaint of unit being damaged and warped, found right side of vent hood spot weld had broken loose. Called techline SR 7726109969"

Near Nature View Loop, Driftwood, TX 78619
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for unit staying on. Tested unit and found that customer was concerned with fan staying on inside unit when unit was turned off after cooking. Educated costumer that the cooling fan does stay on to help keep control board cool during and after usage keeping temperature below 170 degrees and is not meant for cooling inside of the oven. No other issues at this time. Job complete

Near Globe Mallow Dr, Austin, TX 78739
Paul R.

Paul R.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer to replace the previous diagnosed parts. I replaced the dented right panel and the base. I tested the dryer and the unit sounded normal and is working as designed. The contractor was not available to sign the ticket. Call complete.

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher no operation. Upon further inspection, I found the unit unplugged. I plugged it in and found the Child Lock on. I turned the child lock off, placed the unit in diagnostics showing no error codes. Unit operated as designed. No water leaks observed during service, job completed. Customer not available to sign for receipt/new home."

Near Saddlespur Ln, Leander, TX 78641
Al R.

Al R.

OVEN WHIRLPOOL WGI925C0BS00 Arrived to inspect unit with F47 issues.Removed and replaced the module.Reassembled and unit tested as designed.Customer satisfied.Job complete

Near Velma Ave, Copperas Cove, TX 76522
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator to install previous diagnosed part. Gained access to adapter. Removed ice maker housing and installed service kit . Installed ice housings and checked for air leaks. All tested good, no water leaks detected."

Near Buffalo Speedway, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DRYER MAYTAG LSG7806AAE Arrived on site and found unit operating with faulty switch. Advised customer and replaced switch and water fuse from truck stock with JD. Unit is now operating as designed.

Near Enfield Rd, Austin, TX 78703
Clif L.

Clif L.

OVEN WHIRLPOOL WFE510S0HS1 Arrived on site to diagnose an oven with a door that will not close properly. Found right side hinge broken. Replaced hinge assemblies and tested unit. Found all is functioning properly at this time.

Near Robert Wagner Bend, Manor, TX 78653
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site to replace broken door seal, after replacing, unit tested good."

Near Silo St, San Marcos, TX 78666
Kevin B.

Kevin B.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected oven and found bulb has shattered, found base of bulb is still in Holder, removed it so customer can get a replacement bulb. They are not covered for replacement by warranty. job complete"

Near Bedlington Ln, Austin, TX 78748
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5620HW0 Arrived on site to install previous diagnosed part. Removed off shaped drum and installed new. Tested operation. All tested good.

Near Whitman Ave, Georgetown, TX 78626
Jonathan  S.

Jonathan S.

WASHER LG WM5000HWA Arrived on site to install previous diagnosed part. Found wrong part on hand. Found door was missing UI and part view shown door as a assembly with UI.

Near Golden Eagle, Leander, TX 78641
Thomas L.

Thomas L.

DRYER WHIRLPOOL MEDB835DC4 Arrived on site or unit that would not except commands. The start button would sometimes work and sometimes not. Also found that the control would not start certain cycles. Replaced control and overlay and unit tested properly. Dryer and house venting are clean as they are both brand new.

Near Reunion Ln, Georgetown, TX 78626
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site for unit that would start bake after canceled, and also many times on screen blacking out and coming back after sometime.. Recommend console be replaced. Replaced console. Connected to WiFi and tested good Sr#7726111853 David"

Near Malaga Hills Dr, Round Rock, TX 78681
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for not working correctly. Tested unit found that door was not closing properly, re-aligned door to unit. Tested unit, no other issues at this time. Job complete"

Near Gonzales St, Austin, TX 78702
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher rack falling, upon further inspection, I found the left upper track was broken. Per service pointer W11296667, it mentions issues with the welds on the tracks and to replace with improved tracks. When I went to replace the left track, I found that the package contained a right track. I notified the office of the issue. Also found that the dispenser door gasket is broken. I am ordering the left track and dispenser No water leaks observed during service.; ordrng 1 W10861000 (detergent dispenser) and 1 W11259785 (TRACK-LEFT)"

Near Tall Chief, Leander, TX 78641
Scott  M.

Scott M.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for poor wash performance . Ran diagnostics , no error codes . Wash motor is making a lot of noise . Sprayer arm nearly turning . Recommended new sump and motor. No water leaks detected at time of service . Job complete"

Near Saddle Rock Dr, Austin, TX 78725
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested operation. I found fresh food evaporator completely frozen solid and no air flow. Unit will need to that for 48 hours to access failed components. Unit has a communication failure between sensors and controls and will need new control kit and thermistor harness to correct the defrost issue. Instructed customer that the unit will need to have towels placed around it to catch any water that may over flow the units drain pan while thawing out.

Near Columbine St, Meadowlakes, TX 78654
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDHB01 Arrived on site for refrigerator freezing some foods near ice box and for crushed ice dispensing some crushed ice and have some large fuller pieces as well. Called tech line and spoke with David (SR# 7726114611) Made aware of issues and what was found. Was instructed that some freezing is not abnormal. Was instructed to speak with customer on product placement inside RC and was instructed to bump temperature up 1° or 2° and to see if there is improvement. With ice dispensing issue was instructed to replace ice bin container. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.

Near Country Lake Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR/TOP GE GNE25JSKFFSS "Arrived on site for handle issue. Found handles damaged from manufacture defect in material,installed new handles tested door handle and door operation good."

Near Salcon Cliff Dr, Austin, TX 78749
Chase S.

Chase S.

MICROWAVE UNKNOWN UMV1160CS3 Arrived on site customer complaint was microwave does not work properly found that part of the switch assembly was popped a part reassembled it just tested the microwave with a mug of water in there everything worked great

Near Lamp Light Ct, Temple, TX 76502
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site to complete repairs. The top compartment facia is holding less before. If it breaks it may not be able to be replaced. With the customers permission I put some packing factory packing tape on the area where the clip isn’t holding and where the greatest pressure is being exerted on the facia. Need to see if this will hold before we break it attempting repair.

Near Venezia Cir, Georgetown, TX 78633
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no ice. Tested icemaker,icemaker running through a cycle no water entering icemaker,checked voltage good voltage to solenoid diagnosed failed water valve. Installed a new water valve,ran icemaker through a cycle water filled icemaker unit working as designed"

Near Southwest Pkwy, Austin, TX 78735
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on job for complaints of oven rack stuck. Found rack was pushed too far in. Removed rack and tested its ability to stay in place . All good.

Near Racing Oak Cove, San Marcos, TX 78666
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure due to heater wiring not connected from manufacturing. Rewired heater properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Athens St, Manor, TX 78653
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for no ice. Removed ice bin found icemaker tray stuck in mid cycle diagnosed faulty icemaker. Installed a new icemaker ran diagnostics on icemaker passed.

Near Brentwood Dr, Austin, TX 78737
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator no power. Tested and inspected unit and found failed power supply. Ordering needed part. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10624574 (POWER SUPPLY )

Near Ringtail Stream Dr, Lakeway, TX 78738
Kevin B.

Kevin B.

VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site and found wheel switch button is pressed dent heard will only raise up a few inches and then stops. Holding switch down causes vent hood to continue to correct height. Motor assembly housing will need to be replaced to correct the issue. ordrng 1 W11187731 (MOTOR ASSEMBLY )

Near W Dittmar Rd, Austin, TX 78745
Andy  B.

Andy B.

WASHER GE GTW460ASJWW Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near McCormick Mountain Dr, Austin, TX 78734
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for doors not right and insulation showing . Found some insulation on fresh food liner . Will need to silicone cabinet liner . Will need to order right wheel adjuster . Nonwater leaks detected at time of service . Please call to set return. ; ordrng 2 4387828A (shim)s and 1 WPW10304659 (roller-cab)

Near E 45th St, Austin, TX 78751
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not draining. Found the pump not working. Replaced drain pump and test. No leaks detected at time of service.

Near Mistflower, New Braunfels, TX 78130
Scott  M.

Scott M.

DRYER GE GTD33GASKWW "Arrived on site for long dry times and getting really hot . Checked thermostats and igniter ,all checked normal . Timer was hanging up . Replaced timer ,all checked normal . Did recommend to have exterior vents checked . Job complete ."

Near Hartsmith Dr, Austin, TX 78725
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRT318FMB00 Arrived on site for unit freezing ref products . Removed thermistor and tested and found out of range . Replaced and tested good

Near Fairweather Way, Cedar Park, TX 78613
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW0 "Arrived on site and inspected dryer and found no excessive noise, dryer is operating as intended. No further repair is required at this time, no lint found in dryer at time of service, job complete"

Near E Riverside Dr, Austin, TX 78741
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for UI replacement. Removed and replaced UI and tested unit and tested good. No leaks on site

Near Quercia Dr, Austin, TX 78717
Joseph C.

Joseph C.

RANGE WHIRLPOOL KSGB900ESS0 "Arrived on site for “F8E0 error code still persisting” complaint. Found control faulty, after attempts to reset. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Lafayette Ave, Austin, TX 78722
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for washer having long fill issue and customer stated that unit will get stuck in washing cycle and would not advance until pressing start. Performed diagnostics mode and checked fault codes. Found fault code F8-E1. Removed valve inlet valve and installed new. Tested operation on automatic test cycle and normal quick cycle. Found unit operating as designed. All tested good, no water leaks detected."

Near Callahan Ln, Leander, TX 78641
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 arrived on site to diagnose an oven that is not receiving power to user interface. Tested unit and found faulty neutral wire connection in plug at wall. Repaired connection and tested unit. Found all is functioning properly at this time. Verified findings with tech line and spoke with Sterling

Near Betony St, Austin, TX 78728
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onnsite and cleaned spotting off of unit. Advised customer on spotting being residue and not rust. Advised accordingly.

Near Positano Pass, , TX 78641
Wesley P.

Wesley P.

VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site and used cleaner to demonstrate that unit was covered in residue. Advised that unit can be cleaned. Cleaned unit and instructed on cleaning. Unit is now operating as designed.

Near Positano Pass, , TX 78641
Al R.

Al R.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY Arrived to install previously ordered part.Removed and replaced the ice maker.Reassembled and unit valve filled ice maker.Customer satisfied Job complete

Near David Duval Ct, Round Rock, TX 78664
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to replace MW Door. Replaced MW Door. Tested unit, no issues at this time. Job complete"

Near Loop, TX 79342
Arthur B.

Arthur B.

DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broken and fuse faulty. Removed door switch and fuse. Reassembled and tested. Found timer not working as well. Removed and replaced timer. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Temple, TX 76501
Arthur B.

Arthur B.

COOKTOP KITCHENAID KICU509XSS00 Arrived onsite to install new module and UI to induction cooktop. Removed and replaced all parts. Reassembled and programmed unit. Tested unit. Unit now works as designed. No other issues found.

Near Old Oak Rd, Harker Heights, TX 76548
Andy  B.

Andy B.

OVEN KITCHENAID KEBS177SSS04 "Arrived on site for oven not operating properly in bake. Tested and inspected unit and found failed UI control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Golf Crest Ln, Lakeway, TX 78734
Al R.

Al R.

ICE MACHINE KITCHENAID KUIX305ESS2 Arrived to install previously ordered part.After installing the housing the unit tested as designed.All water lines were dry at the end of service.

Near Stanyan Dr, Round Rock, TX 78681
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling after sealed system work performed. Used UV light and found small pin hole leak on steel to cooper welding. Removed and replaced dye drier. Vacuumed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Observed pressures. Found high side @120psi,Low Side @10psi when in RC section. No other issues found. Advised to observe unit for another 24hrs prior to placed items back in."

Near Pecan Creek Rd, Killeen, TX 76549
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F5E2, customer complaint is bad aroma from washer. Ran diagnostic cycle and found all functions are operating properly. Spoke with techline and they recommended running cleaning cycle once a month with affresh and using a spray cleaner for rear of dispenser drawer. They also recommended leaving door open in between uses to let washer air out. There is no other repair or adjustment available to address issue 7726094103"

Near Silvercloud Dr, Lockhart, TX 78644
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onnsite and installed LP kit on cooktop. Unit is now operating as designed. All checks good.

Near Oak Grove Rd, Leander, TX 78641
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG520S0FS0 "Arrived on site to replace convection fan motor, found part was damaged inside box, reordered fan motor ; ordrng 1 W10167915 (fan-convct)"

Near Chesney Ridge Dr, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher drain hose. Upon further inspection, the customer advised that their inspector to.d him the drain hose wasn’t installed properly and the unit sometimes will have water standing in the bottom of the tub. I checked the hose under the sink and found that it did not have a high loop. I disconnected the hose from the disposal and rerouted the hose to where it had a high loop and tested the unit. Unit operated as designed and it drained properly. I advised the customer of my repairs. No water leaks observed during service, job completed."

Near Samuel Trail, Austin, TX 78717
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on site for unit not starting . Found panel to be shorted. Removed door panel and found control hanging with broken mounts. Replaced panel and control and tested good.

Near Crestway Dr, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR LG LFXS29766S01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Chameleon Ct, The Hills, TX 78738
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBRC36FTS03 "Arrived on site for faulty control. Removed failed control installed the updated control kit,powered unit on control ran through diagnostics and passed unit cooling down correctly.

Near Blazyk Dr, Austin, TX 78737
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site customers complaint was unit late when I come on and frost buildup around the door gasket found the door switch was stuck closed fix the door switch everything else work fine customer was happy all laundry dry

Near Birdie Ln, Lorena, TX 76655
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site for unit beeping and no water or ice. Found issues to be related to control boards. Removed and replaced control kit and all tested goodControl kit

Near Raffee Cove, Austin, TX 78731
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and replaced cooktop due to spotting.

Near Positano Pass, , TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onnsite and found icemaker fill spout dripping. Corrected issue and instructed customer on thawing of ice. Unit is now operating as designed.

Near Tippys Ter, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for f9 error cord. Tested unit found that from wall socket getting 120v from neutral wire when it should be 0, communicated to builder about the issue, the builder will talk to electrician to get it fixed. No issues at this time. Job complete"

Near Bastrop Hwy, Austin, TX 78741
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of dispenser not opening. Replaced dispenser and test. No leaks detected at time of service

Near Mountain Laurel Dr, Austin, TX 78703
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop burners valves. Upon further inspection, I tested all of the burners and found the middle burner valve not turning very well. When I went to turn the burner off, the knob barely turned back. I removed and replaced the valve and checked all gas connections with my liquid leak detector and found no leaks. The unit operated as designed. No gas leaks detected during service, job completed."

Near Liguria Ct, , TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to replace previous diagnosed part. Turned circuit breaker off to unit. Removed failed UI and installed new. Tested operation, all tested good. No water leaks present."

Near Rancho Sienna Loop, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to test unit for not operating. Tested unit found at junction box white wire connected to black wire and black wire connected to white wire. Re wired unit white to white and black to black. Tested unit and working as designed, no leaks at this time. Job complete"

Near Kyle, TX
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for customer complaint of unit not working and making noise. Found drain pump would run when plugged in. Found f8e1 error in diagnostic mode, found cold water valve was shut off at house valve, I turned on cold water valve, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
James C.

James C.

WASHER WHIRLPOOL WTW8500DC5 Arrived on site and tested operation. Customer had examples of spotting on clothing. I found the unit not cycling long enough and filling with enough water. I found control to be point of failure. Installed new control and tested operation. Unit tests good. Job complete

Near Bluejay Blvd, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts from prev diagnosis. Installed a new main control and icemaker,ran diagnostics fan working correctly,ran icemaker through a harvest passed,no errors ran fill test passed."

Near Mandevilla Dr, Austin, TX 78739
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit with with relay error. Replaced interlocks and tetsed and still issue, checked all control pins per tech sheet. Unit will need hv trans and mag to cap and diode to repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"

Near Scofield Ridge Pkwy, Austin, TX 78727
James C.

James C.

OVEN WHIRLPOOL RBD305PDB14 Arrived on site and tested operation. I found display blank but registering input from console. Accessed control and found several burnt connections and loose solder joints. Unit will need new control to repair. Control will have to be shipped out for rebuild as it is no longer available new. . ; ordrng 1 REBUILD (8301917 CONTROL)

Near Dove Rd, Marble Falls, TX 78654
Brandon C.

Brandon C.

FREEZER FRIGIDAIRE FFFH21F6QWA "Arrived on site to replace control, after replacing unit tested good"

Near Vargas Rd, Austin, TX 78741
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for cooling issues . Found evap fan not running . Replaced fan . All checked normal . Unit was not hooked up to water source . Job complete .

Near Middle Fiskville Rd, Austin, TX 78751
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was freezer had some ice buildup in it the door gasket was not sealing properly replace the part everything work great all lines are dry

Near Wildcat Cir, Waco, TX 76705
James C.

James C.

RANGE KITCHENAID KSEG950ESS2 Arrived on site and tested operation. I found no faults in memory. Customer stated unit preheated and then did not maintain temp. Unit maintained 350 during testing for 4 cycles. All functions test good at time of service. Job complete

Near Riverbend Ln, Kingsland, TX 78639
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS571CIDB02 "Arrived on site for no ice. Removed bottom grill cover found broken neutral wire to icemaker. Unit will need a new freezer door due to break in wire ordrng 1 LW10859844 (FZR DOOR)"

Near Canterbury Dr, Austin, TX 78737
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with little improvement. Found that spray arm is defective spraying water unevenly creating water dripping. Ordering needed parts as well as additional parts in case needed. Advised customer not to use unit until repairs are made. Customer stated that they must use unit as they can not wash dishes by hand, advised customer not to use unit if possible and that they must watch in case of water damage as they will be responsible. Customer acknowledged. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10837249 (SPRAY ARM ) and 1 W10864081 (SEAL) and 1 WPW10073520 (INSULATION ) and 1 WPW10498900 (SPRAY ARM ) and 1 WPW10526114 (BOTTOM PANEL )"

Near Clintons Cloud Ct, Austin, TX 78733
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for over heating above 40 degrees temperature. Tested unit no issues with over heating, educated customer on temperature adjustment to unit. Job complete"

Near Globe Mallow Dr, Austin, TX 78739
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for customer complaint of unit not starting cycle. Found after you powered the unit on, 2 seconds later the unit would power off. Entered diagnostic mode, found error code F5e2, I found loose connection at door latch, I ran diagnostic tests and unit passed all tests after error code was clear."

Near Barclay Dr, Austin, TX 78746
Lou S.

Lou S.

DRYER MAYTAG MEDB765FC0 "arrived on site to install previously diagnosed and ordered parts. Due to the door switch failure, I removed and replaced the the door switch and tested the unit and it operated and heated as designed. I advised the customer of the repair. No lint observed during service, job completed."

Near Shenandoah Dr, Cedar Park, TX 78613
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator section freezing. Upon further inspection, the customer advised that food items on the middle shelf area are freezing, but the items on the top shelf are not. I tested temps in the FC=9 degrees & RC=38 degrees on the manufactures settings. I tested the fans and damper and while testing, I found that some food items were blocking the airflow and redirecting them down towards the middle shelf. I cold feel the air hitting the item. I advised the customer that the placement of t(e items being directly in front of the vent would cause items to freeze. Advised to move the shelf down and keep smaller items on the shelf so that the airflow can move freely throughout the RC section. No water leaks observed during service, job completed."

Near Burberry Ln, Leander, TX 78641
Robert J.

Robert J.

WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not washing. Ran diagnostics and got code for door error replaced door latch but washer still mot spinning. Will need the ccu Control ; ordrng 1 W11334605 (CUSTOMER CONTROL )

Near Sandra Muraida Way, Austin, TX 78703
Arthur B.

Arthur B.

WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of top load washer not releasing oxi. After inspection,found oxi feature was not pressed after calibration. Advised of findings. Tested oxi valve. Unit works as designed. No other issues found. All water connections were dry at time of service."

Near Pomegranate Dr, Harker Heights, TX 76548
James C.

James C.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site and found fresh food evaporator frozen over and temps at 46 degrees. Customer also stated the unit just stopped making ice as well. Verified freezer temp at -2 degrees. Tested thermistors and ice maker in diagnostics. Ice maker is registering full ice bin and will not cycle completely. I found control reading thermistors as good and the fan is running but very little air flow is coming from fan. Unit will need new ice maker, thermistor and fan to repair. Instructed customer to thaw unit for 48 hours to allow evaporator to completely thaw so that repair can be completed. I also instructed customer to place towels around unit to catch any water that may over flow the drain pan reservoir. ; ordrng 1 W10873791 (icemaker)"

Near Destination Way, Leander, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL ED5FHEXVS00 Arrived on site and tested and found unit to be operating properly. Advised customer extensively on operation. All checks good. Temps are at 34f and 0f

Near Main St, Cedar Park, TX 78613
Lou S.

Lou S.

WASHER LG WM3470HVA "arrived on site to inspect lg washer leaking water. Upon further inspection, the customer showed me where the water was leaking from which was at the front right corner of the pedestal where there is rust. I removed the lid and inspected and found some water residue on the left side panel. I placed the unit in diagnostics and tested and did not see any leaks. I removed the front panel and found water on the bottom panel near the back left corner. Checked all hoses and the drain pump and everything was dry. I checked the hoses at the top of the unit and found a dime sized hole in the hose going from the dispenser to the tub. ; ordrng 1 4738ER1004B (BELLOWS)"

Near Ivalenes Hope Dr, Austin, TX 78717
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL GD5DHAXVY05 "Arrived on site for refrigerator water dispenser not working and ice cubes getting stuck. Inspected unit and work area. Checked water filter and found dry, found water filter housing not engaging filter. Found small ice due to bad water pressure from filter housing. Performed diagnostics on ice maker and advanced cycle. Found ice maker mold deteriorating because the particles in ice cubes. Recommend to replace filter housing and ice maker. Removed failed filter housing and installed new. Tested water operation and monitored for water leaks. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected.

Near Spanish Oak Dr, Georgetown, TX 78628
Robert J.

Robert J.

WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of not draining. Ran diagnostics and all working properly. No leaks detected at time of service

Near E 6th St, Austin, TX 78702
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to replace control and control UI. Only had on to bring and after replacement no change. Will need control. ; saved tckt

Near E 6th St, Austin, TX 78702
Scott  M.

Scott M.

RANGE GE JB645RK4SS "Arrived on site replaced right front element, tested burner all checked good. No other issues. Job complete"

Near Dessau Rd, Austin, TX 78754
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived to inspect unit with loud noise in freezer section.Confirmed the complaint and removed panel and saw ice buildup hitting the Evaporator blade.Removed and replaced the thermistor.Unit began cooling as designed.All water lines were dry at the time of service.Job complete

Near Westinghouse Rd, Georgetown, TX 78626
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no to little ice production, found ice maker error code in test 56, I cleared the error code and ran diagnostic tests and checked temperatures. Unit tested good, error codes must be cleared after any repair is done to ice maker."

Near Brins Way, Dripping Springs, TX 78620
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to inspect handle on side by side refrigerator coming off.Confirmed the complaint and reassembled the unit and unit with my Allen wrench.Unit now operates as designed.Customer satisfied Job complete

Near Mouflon Dr, Pflugerville, TX 78660
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not filling with water. Checked for error codes and found open float switch. Adjusted float switch and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance.

Near Minnie Dr, Austin, TX 78732

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