Service History 969

Near Killeen, TX 76542
Arthur B.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for customer complaint of french door refrigerator LED lights not coming on. Removed back panel and found LED module faulty. Removed and replaced board. Tested unit. Unit’s lights now come on. No other issues found. All water connections were dry at time of service.
Near Nolanville, TX 76559
Arthur B.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL RMC305PVS01 Arrived onsite to removed oven/microwave control board for rebuild. Removed control. OF to R/S when board has returned from rebuild.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2018
REFRIGERATOR GE GSE25HGHBHBB Arrived onsite for customer complaint of frost build up on RH outer side of freezer door. Found lower portion of door seal not sitting well to cabinet. Reshaped gasket to allow good seal to cabinet. Seal now sits well to cabinet. Advised to push door slightly in for a few days to all gasket to settle. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2018
OVEN MAYTAG MER6755AAS "Arrived onsite for customer complaint of upper oven not heating. Tested unit and found upper element with no continuity. Also found oven rack time broken not allowing pan to sit properly. Ordering upper/lower oven racks and upper element. R/S for Tuesday 12/4. No other issues found.; ordrng 1 74004105 (element,bake (upr)) and 1 WPW10273816 (rack-oven upper) and 1 WPW10282492 (rack-oven lwr)"
Near Austin, TX 78725
Joseph C.
Job Details: 11/29/2018
DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for “not washing/cleaning dishes” complaint. Inspected unit and found sump/chopper clogged, sensor faulty and spray bars clogged. Removed and replaced sensor. Ordering new spray bars and will need to clear sump/chopper on return visit.; ordrng 1 8193983 (spinner 3rd level) and 1 WPW10082841 (arm-spray) and 1 WPW10320510 (arm-spray)"
Near Georgetown, TX 78633
Steve C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for the door has fogged and unable to inside the unit. Tested the unit and found the door is separating at the bottom and causing moisture to go in between. Replaced the door and found the new door is dented. On next visit must return door as defective. Office will need to reschedule customer.; ordrng 1 W10899093 (door/mw SS)
Near Georgetown, TX 78633
Steve C.
Job Details: 11/29/2018
MICROWAVE KITCHENAID KEMS379BSS00 Arrived on site for the unit is not heating properly. Tested the unit and found the broil and bake elements are working properly. Customer advise the unit will stay at a certain degree on the display and stay there. Found the bake UI is extremely dim and can cause issues with baking. Replaced the control panel and tested the unit. Unit heats and works properly.
Near Granger, TX 76530
Steve C.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL MRT118FFFE00 Arrived on site for the unit is not making ice. Customer advise she has a extended warranty through AIG. Called MS and advise we cannot service the unit until we receive a dispatch. Found the freezer is at 20°.
Near Pflugerville, TX 78660
Steve C.
Job Details: 11/29/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for the unit is not washing dishes. Tested the unit and found the unit will fill with water and not wash. There is proper voltage to the motor. Found the sump and motor is defective. Will need to order a sump and motor and customer wants after 330 pm appointment.; ordrng 1 CNOTE (AFTER 330 APPT.) and 1 W11085683 (pump&motor)
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/29/2018
RANGE WHIRLPOOL WFE515S0EW0 Customer believed the unit was in warranty and did not want to pay for service. The customer wanted the service cancelled.
Near Austin, TX 78725
Joseph C.
Job Details: 11/29/2018
REFRIGERATOR GE GSS25WSTISS "Arrived on site for “no ice production and no water dispensing” complaint. Inspected unit and found inlet valve faulty with shorted dispense solenoid. Removed and replaced inlet valve. Found icemaker faulty and water reservoir was frozen and leaking. Ordering new icemaker and reservoir. Requesting call for two hours. Office will need to set return schedule. No leaks detected, at time of service.; ordrng 1 TWOHOURCALL (TWO HOUR CALL) and 1 WR17X11440 (water tank assm) and 1 WR17X2891 (plastic tube)"
Near Manor, TX 78653
Joseph C.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site for “lights out in fresh foods and freezer” complaint. Inspected unit and found top lights, in fresh foods and freezer light out. Removed and replaced light control. Lights still out. Ordering new leds for top of fresh foods and freezer. Return for repairs on 12/04. No leaks detected, at time of service.; ordrng 3 W11205083 (FREEZER LED)s and 3 W11239944 (LED CRAP TOP)s"
Near Manor, TX 78653
Joseph C.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FC2 "On site for “noisy operation” complaint. Inspected unit and found gearcase, rotor and stator to have been defective and damaged. Removed and replaced gearcase, rotor, stator and clutch. Calibrated unit and tested. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site for “door close alarm” complaint. Will need to order magnetron thermostat and cavity thermostat. Return for repairs on 12/05. Customer requests 14:00-18:00. Customer request JD, for return visit.; ordrng 1 W10536989 (thermistor) and 1 W10591803 (thrmst-fix)"
Near Austin, TX 78754
Joseph C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site for “no power” complaint. Inspected unit and found burned out fuse, on filter board. Tightened fuse mount and replaced fuse. Tested unit. Unit is performing as designed."
Near Austin, TX 78753
Joseph C.
Job Details: 11/29/2018
DRYER WHIRLPOOL WED4950HW0 "Arrived on site for “ripping clothes” complaint. Inspected unit and could find no sharp edges or pinch points in drying area. Instructed customer to observe clothing, as it is removed from washer and to clean venting every six months, to prevent possible fire hazards and for better performance and economy."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/29/2018
OVEN WHIRLPOOL WFG525SOHB0 Arrived on site for low temp complaint. Found sensor out of range. R&R sensor and tested good. No gas leaks on site
Near Austin, TX 78729
Tyler B.
Job Details: 11/29/2018
DRYER WHIRLPOOL WGD5000DW3 "Arrived on site for door not closing all the way, found hinges bent. Unit will need new hinges ; ordrng 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)"
Near Austin, TX 78729
Tyler B.
Job Details: 11/29/2018
REFRIGERATOR GE GSH25JGDDWW Arrived on sote for frozen fill tube and no crushed ice. Installed heater kit and tested good. Unit will need solenoid for ice cube fix. Offic to reschedule ; ordrng 1 CNOTE (PART ATHO) and 1 WR62X23154 (kit srv solenoid cub)
Near Austin, TX 78757
Tyler B.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8500DC0 Arrive do. Site for unit not working. Found unit operations as designed. Spoke more with cust on symptoms. Found to be unbalanced load. Advised cust on loading recommendations. No leaks on site
Near Austin, TX 78757
Tyler B.
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site for prior diag parts install. Unit was moved to another apartment . Unit is working properly as designed.no door or wash issue. No leaks on sote
Near Round Rock, TX 78665
Jonathan
Job Details: 11/29/2018
DISHWASHER MAYTAG MDB4949SDM0 "Arrived on site for dishwasher having a burning smell. Inspected unit and found food particles by heating element that had burnt (see SD-QuickPic). Found spray arms clogged with soap buildup. Removed food away from element and cleared spray arms. Performed diagnostics mode, found error code F6-E4 float switch activated and error F6-E1 low water level. Tested amperage to element at 6.5 amps. Gained access to sump assembly and inspected wire harness. Monitor test cycle and all water connection. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for microwave not power on. Customer stated that he went to rep,ace venthood bulb and unit made a popping sound and power went off. Inspected unit and found minor dent on outer panel. Gained access to light socket to inspect wire connection. Gained access to noise filter and found fuse blown. Replaced fuse and tested power. Tested operation and found venthood light not working. Tested voltage to light and found control not sending voltage. Tested at control and found no voltage. Will need to replace light socket and control. Schedule return on Tuesday the 4th. ; ordrng 1 W10210871 (housng-lmp) and 1 W10892389 (CONTROL)"
Near Round Rock, TX 78665
Jonathan
Job Details: 11/29/2018
OVEN WHIRLPOOL WFG320M0BB0 Arrived on site and no answer at door or phone. Contacted office (EB). Tagged door at 1:22. ; ordrng 1 SEENOTE (NO SHOW)
Near Georgetown, TX 78626
Jonathan
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Arrived on site for unit having defrost issues. Performed diagnostics mode and found on test 5 showed defrost sensor shorted. Ran test 13 defrost and tested amperage and found within range. Called tech support and spoke Andrew (SR#7722861939). Tested resistance for sensor and found out of range. Spoke with Maintenance personnel are defrosting unit. Left towel in the bottom of FC to collect any run off water. Unit is vacant. On return will need to jump sensor and test ohms at control, should be less than 1 ohm. Schedule return for Wednesday the 5th.; ordrng 1 SEENOTE (PLEASE SEND JS ON RETURN ) and 1 WPW10384183 (DEFROST SENSOR.)"
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/29/2018
ICE MACHINE WHIRLPOOL KUIS18PNZB2 arrived on site or noisy operation and no ice. Found that the noise was coming from the external drain pump. The external drain pump was stuck in the on position which causes the ice machine to be turned off thus no ice. Replaced and tested and all water connections are dryAbledsoe@me.com
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for no fill condition. Found that the unit had 2open solenoids. Replaced housing assembly. Unit now operates properly. All water connections were dry.
Near Burnet, TX 78611
Thomas L.
Job Details: 11/29/2018
RANGE GE PHS930SL1SS Arrived on site for unit eight times properly. Customer is using product properly but control is losing 45 minutes per week. Will order a new control.; ordrng 1 WB27X29191 (CONTROL PANEL)
Near Bertram, TX 78605
Thomas L.
Job Details: 11/29/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for broiler drawer not closing properly. Found cavity liner damaged at left front leg. Liner is not a replaceableAlso right outer panel is bowed.Contacted manufacturer and received SR# 7723557543800-253-1301 Whirlpool customers relations departmentCparker@kliqholdings.com
Near Georgetown, TX 78626
Jonathan
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for refrigerator freezing items in RC. Measured temperature in RC and found temperatures in freezing range. Performed diagnostics mode and found thermistor not in range. Will need to replace thermistor. Schedule return Wednesday the 5th, due to customer availability. Will return with control on hand.; ordrng 1 W10838965 (THERMISTOR)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site. Replaced Deli control and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC95EC0AS04 "Arrived on site. Checked for Door issues. Found microwave door not making contact with switch unless you push on right corner of microwave door. Also found bad socket and lamp. Will need hinges, arms, interlock switch, housing and lamp. 2 hr job. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10128850 (arm) and 1 W10490593 (housng-lmp) and 2 W10874474 (HINGE)s and 1 W10886919 (LAMP) and 1 W11033422 (INTERLOCK SWITCH )"
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 arrived on site. Check for frost issues. Found some frost on one of drawers for freezer. Verified great seal to cabinet all checked OK. Looks like accidentally freezer door got left open and created some frost buildup. Collected service fee of 108.24. No leaks present. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that the ice maker was not working and one of the ice bin auger fins had broken but the dispenser still worked. I removed the ice maker and removed the ice stuck inside and reinstalled it. Using my jumper wire, I tested the ice maker motor jumping T and H and the motor did not start. I tested voltage to the ice maker and it was good I removed and replaced the ice maker and tested it and the unit operated as designed. The ice maker began to harvest and at the end of harvesting, water dispensed into the reservoir. The customer advised that they did not want to purchase an ice bin at this time since it still works. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/29/2018
DISHWASHER AMANA ADB1500ADS4 "arrived on site to inspect dishwasher not working. Upon further inspection, I placed the unit in diagnostics and tested and error codes F4E3 and F7E1 appeared. I cleared the codes and continued with testing. The unit dispensed water into the tub but the motor did not come on and I could hear the diverter working. I remove and replaced the sump/motor assembly ad tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for leaking fridge . Found some ice at bottom of freezer and also water trails running down the back of unit at fill tube . Replaced tube , ice maker and valve . Ran couple of valve test with a cup and ran a harvest. With icemaker . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW9400SU01 "Dispenser is full of water after wash cycle . Dispenser draw is functioning properly . Most likely will need , plate ,flow meter , dispenser motor switch
Near Austin, TX 78704
Scott
Job Details: 11/29/2018
RANGE WHIRLPOOL WEE750H0HZ1 "Arrived on site for oven controls not responding to commands . Found unit had gone into a showroom mode . Called tech line , got unit out of demo. No error codes . All functions are working . Job complete."
Near Austin, TX 78726
Cliff
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW87HEDW1 Arrived on site to diagnose a washing machine that will not drain. Tested unit found drain pump motor completely open indicating filter motor. Replaced drain pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.pump
Near Austin, TX 78726
Cliff
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site to diagnose a refrigerator that is leaking water. Tested unit and found water line that runs from freezer lower hinge to dispenser cracked at the dispenser mounting. Replaced waterline and tested unit. Found all is functioning properly at this time. No leaks were found after repairs were performed.
Near Austin, TX 78750
Cliff
Job Details: 11/29/2018
ICE MACHINE WHIRLPOOL KUID308ESS1 Arrived on site to diagnose an ice machine that is over producing ice. Tested unit and found bin thermistor resistance to low causing unit not to register that ice was touching thermistor. Replaced bin thermistor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78746
Luis
Job Details: 11/29/2018
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived on site for water leaking from housing. Removed cover and housing assembly replaced cover and housing ran diagnostics no leaks found.
Near Austin, TX 78731
Luis
Job Details: 11/29/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics no power to valve,installed new pump assembly ran diagnostics weak water flow to reservoir,installed updated water valve. Ran diagnostics unit passed all diagnostics unit working as designed."
Near Austin, TX 78732
Luis
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL KURR104ESB00 "Arrived on site for high pitch noise and unit not powering on. High pitch noise from main control,installed new main control unit powered on then powered off. Good voltage entering main control 120vac called tech support checked output voltage good 12vdc removed display found light stripped covered in rust,found broken pin from wire harness inside of cabinet,red power lead not able to enter harness due to pin missing due to corrosion. Per tech support unit out of unrepairable and out of manufacture warranty. Claim #7723555722"
Near Austin, TX 78738
Luis
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS965CIAM01 Arrived on site for no ice or water. Tested water dispenser to water from dispenser can hear valve energizing. Removed water filter tested water dispenser water now passing through dispenser. Installed new filter customer provided good water flow.
Near Austin, TX 78749
Leonardo
Job Details: 11/29/2018
OVEN WHIRLPOOL MGR6600FZ0 Arrived on site to test unit for broken hinge. Found hinge broken but door was taken complete apart by customers son in law. Advised customer they will have to get the door back together so we can fix it. All screws and glass was taken apart. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 11/29/2018
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to replace switch harness. Opened bag with part and one of switches was missing. Customer said they have been waiting to long to get unit fix they are going to go buy a new one job complete
Near Austin, TX 78737
Leonardo
Job Details: 11/29/2018
OVEN KITCHENAID KOST100ESS02 Arrived on site to test unit for door not closing correctly. Found hinge not on the hinge receiver correctly. Removed door secured hinge correctly test unit and unit test good job complete
Near Buda, TX 78610
Leonardo
Job Details: 11/29/2018
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to test unit for burner not working. Test unit and found element not working. Replaced 2 elements test unit and unit test good job complete
Near Austin, TX 78748
Leonardo
Job Details: 11/29/2018
OVEN WHIRLPOOL WFC310S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found broken right hinge. Removed door and replaced hinge. Test unit and unit working correctly door closing correctly inside light turning off
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for noise issues. Found agitator making noise. Repositioned agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site. Check for leaking issues. Found clogged drain in refrigerator compartment. Unclogged drain, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and found all operating but found incorrect orifice placement. In attempting to correct found broken orifice and ordering parts to repair and correct orifices. ; ordrng 1 W10514428 (holder-orf) and 1 WPW10170508 (spud-orfce) and 1 WPW10347414 (spud-orfce)
Near Liberty Hill, TX 78642
James
Job Details: 11/29/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found no function from vent hood. Tested voltage and found power supply wired incorrectly. Corrected wiring and tested. Unit working properly. Job complete
Near Liberty Hill, TX 78642
James
Job Details: 11/29/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site and tested operation. Found element has failed and the hi limit cut off has failed as well. Installed new cut off and element and tested operation. Found unit heating properly. Customer stated that the unit would sometimes not start. Found short in power cord at terminal and corrected issue and instructed customer that the power cord should be replaced. Unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site and repaired oven by installing bulb rated for use in oven. All else checks good. Used customers bulb. No other parts. Unit operating as designed.
Near Anderson Mill West, TX 78613
James
Job Details: 11/29/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site and tested operation. Found blower making a whining noise when unit running. Gaines access to blower housing and found foam seal on blower cover loose and rubbing on blower wheel. Secured seal in proper location and tested operation. Unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
WASHER WHIRLPOOL MVWB835DW3 Arrived on site and replaced valve and tested. All checks good. Found unit drain hose drain in unconventional drain. Advised customer and acquired a liability signature due to risk involved. All else checks good. Unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and found unit motor dead. Replaced sump and motor. All checks good, unit operating as designed."
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found unit fill arm disengaged in the off position. Advised customer on operation. Corrected problem. all checks good,"
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/29/2018
DRYER MAYTAG MEDX700XL0 "MEDX700XL0 Arrived to inspect heating issue. I found the vent disconnected and the ground incorrectly connected. I corrected both issues and tested the unit. I found no issues and it heated and cycled as designed. Operational test good, lint had been recently removed from cabinet.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/29/2018
REFRIGERATOR MAYTAG MSD2641KEU Arrived on site and repaired unit by installing housing. All checks good. Unit is now operating as designed.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "WRS315SDHZ02 Arrived to inspect door closing issue. I found the doors were not correctly set and the chassis was not leveled. The mullion required adjustment to flatten enough to allow complete gasket seal and the lower left corner of the fc opening required adjustment. I corrected the cabinet issues and sealed gapping within the chassis. Operational test good, no leak observed during service."
Near Round Rock, TX 78664
Wesley
Job Details: 11/29/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found reports of unit shutting off and coming back on by itself during baking both ovens. Ordering control to repair. ; ordrng 1 W11035600 (cntrl-elec)
Near Austin, TX 78757
Tyler B.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for noise complaint found coils touching ground, leveled unit and tested good. No leaks on site"
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and found condensation on fresh food air vent and ice build up on bottom of freezer door at hinge side. Found large gapping around cabinet and liner. Using approved silicone I sealed they cabinet and liner as well as the mullion strip between the freezer and fresh food door. Cabinet now sealed and condensation should not come back. Job complete
Near Temple, TX 76501
Al
Job Details: 11/29/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived to inspect unit FC Not cooling. Customer advised FF reaches 51 degrees but is set for 34. I disassembled and conformed issue. I removed the deli drawer and observed the FF evaporator had a block of ice covering the FF vents. Customer signed waiver for defrosting refrigerator. I ordered FF evaporator motor, support fan and evaporator cover. Customer rescheduled for Tuesday December 4; ordrng 1 W10633627 (EVAPORATOR MOTOR FF) and 1 WPW10389152 (SUPPORT FAN) and 1 WPW10501260 (EVAPORATOR COVER)"
Near Leander, TX 78641
James
Job Details: 11/29/2018
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site and found sealed system in a vacuum and no refrigerant in system to recover. Installed new compressor, discharge tube, process stub, and dye drier. Vacuumed system to clear and test for leaks. Found system holding vacuum and charged with 5oz. 134a. Tested for cooling. Found unit cooling down and instructed customer that it could take 24 hours for unit to reach temp. Job complete."
Near Austin, TX 78749
Chase
Job Details: 11/29/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to check dryer for since were drying issues. Ran diagnostics and found no saved error codes. Tested dryer on sensor dry and time try functions and all temperatures and voltages check good. Advise customer that if only one or two garments are being dried it is best to use timed dry. If clothing does not touch the moisture sensors in the front the time remaining will immediately begin to drop. All checks good at this time, job complete"
Near Temple, TX 76502
Al
Job Details: 11/29/2018
DISHWASHER GE GSD3230F00WW Arrived to inspect unit arms not spraying. Confirmed the issue and ordered spray arm and will return with motor and pump and valve.CNOTE Office to get authorization for additional parts.No leaks observed at the time of service.NEED MORE WORK; ordrng 1 CNOTE (NEED AUTHORIZATION ) and 1 WD22X155 (SPRAY ARMS )
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW5000DW2 "WTW5000DW2 Arrived to inspect low water level. I found F8E1 stored in memory. I tested the unit in manual mode and it filled with good water flow in both hot and cold valves. I tested within automatic test mode and it operated as designed with the correct level. I’m suspicious that the code occurred during installation and the water may not have been turned in initially. I discussed detergent usage and amount with the customer and found they have very small loads. I advised less detergent and left a mark on the detergent cup for them. Operational test good, no leaks observed during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
WASHER WHIRLPOOL WTW8800YC "Arrived on site. Check for leak in the shoes. Found leaking coming from Bearing. Will need bearing kit, tool and rotor to repair unit. Allowed two hrs. Officer reschedule; ordrng 1 280146 (rotor) and 1 ALLOW2HRS (ALLOW 2HRS ) and 1 BEARINGTOOL (BEARING TOOL ) and 1 CNOTES (CNOTES ) and 1 W10435302 (bearing)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
OVEN KITCHENAID KODE300ESS04 Arrived on site. Checked for noise issues. Couldn’t duplicate noise from oven at this time. Called tech-support and they wanted me to verify convection fan. Checked convection fan and blade and make sure everything was secure correctIy. Instructed customer on noise and they Will get with customer care for resolution.File#7723556176
Near Austin, TX 78733
Paul
Job Details: 11/29/2018
WASHER WHIRLPOOL WFW95HEXW1 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the cam, lever, and dispenser motor on the dispenser. I installed the new upper wire harness. I tested the machine in diagnostics and found the unit working as designed but the vent hose is loosening up and not staying tight so this will cause the same problem to happen again if it’s not replaced. ordrng 1 WPW10568614 (HOSE)"
Near Burnet, TX 78611
Thomas L.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL W5CE3625AB00 Arrived on site to replace chipped cooked up. Replaced and all test correct.
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/29/2018
COOKTOP WHIRLPOOL KICU569XSS00 "Arrived on site. Check for element issues. Found Elements not responding correctly. Tighten connections on modules and tested, all functions tested OK. Called tech-support and verify pulsating when middle burner is on is completely normal. Job complete File#7723556414"
Near Austin, TX 78717
Lou
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. Upon further inspection, the customer advised that they turned the unit on Bake at 375 degrees and it burned the food. When I looked at the display, I noticed that the unit was set to Celsius and not Fahrenheit. I advised the customer of this and advised that when they set the unit to 375 it was actually 700 degrees Fahrenheit. I corrected the issue and changed it to Fahrenheit. I tested the unit and it was heating properly. Job completed"
Near Austin, TX 78749
Chase
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF520PADM7 WDF520PADM Arrived on site. Checked dishwasher for lights flashing on control panel and not starting. Ran diagnostic test cycle and had no stored error codes. Dishwasher ran all the way through diagnostics and during drain the console lights went blank. Pressed cancel/drain and the it would light up but immediately shut back off. Ohmed the the drain pump and it read 36 ohms which is in normal range. Ran test cycle again and it made it through drain and heater activation. Found start/cancel button on control is faulty causing unit to power down intermittently. Replaced control and ran test cycle. All functions of dishwasher check good after repair. No water leaks present. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 11/29/2018
RANGE WHIRLPOOL WFE540H0AS0 Arrived onsite for customer complaint of freestanding range oven not heating. Removed oven bottom and found element had shorted out. Removed and replaced element. Reassembled and tested. Oven now heats as intended. No other issues found.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH73521CS1 "WMH73521CS1 Arrived to inspect door errors. I found the door switches will require replacement, but the model attached to the service call was incorrect. I corrected the model discrepancy and found one of the switches incorrect and it will require ordering. I quoted the customer and they paid in full. ordrng 1 W10211974 (switch)"
Near Austin, TX 78741
Chase
Job Details: 11/29/2018
WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC Arrived n site to check washer for not dispensing soap. Ran test cycle and food no stored errors. Water valve, dispenser motor and dispenser sensor are functioning properly. Motor for load and go on dispenser is not allowing soap to be dispensed from load and go container. Replaced dispenser assembly and tested washer. All fun cons including soap dispenser check good. No water leaks present after repairs. Job complete"
Near Georgetown, TX 78626
Lou
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "arrived on site to inspect microwave not working. Upon further inspection, the customer advised that the door to the unit was difficult to close and sometimes would not close. Eventually, the customer slammed the door and walked away and when he returned, the unit was completely dead with no power. I unplugged the unit and removed the control panel and the fuse. Using my multimeter, I tested ohms to the fuse ad found it open. I tested ohms to the bottom switch and found it open as well. I advised the customer of my findings and removed and replaced the fuse, all three switches and both interlocks. I tested the unit with a cup of water and it heated. Job completed."
Near Driftwood, TX 78619
Robert
Job Details: 11/29/2018
OVEN KITCHENAID KEBS208SSS04 Arrived on job to replace fuse. After replacement of fuse test oven operation normal.