Service History 969

We serviced a

KITCHENAID OVEN

Model KOSE500ESS01

Near Bastrop, Texas 78602

Tyler L

Job Details: 04/04/2022

"Arrived on site for complaints of error code. Found F9E0 error for miswired product. Found unit hardwired into house. Found L1 connections burned, took picture. Advised customer to have an electrician correct the issue. If issue continues after electrical issue is fixed, we will need the control.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Bastrop, Texas 78602

Tyler L

Job Details: 04/04/2022

"Arrived on site for complaints of no spin. Found loose nut on splutch assembly, causing it to sag down and bind up on the shield. Secured splutch assembly and put shield back on. Tested unit and it is agitating and spinning correctly. Ran quick cycle and monitored. No other issues at this time, job complete."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Andice, Texas 78642

Gerry C

Job Details: 04/04/2022

"Arrived to inspect intermittent power loss. I found an F6E0 communication error from 03/25/2022 stored in memory and no others. I removed the unit from its mounting and inspected and reseated all internal connections. I tested the unit with the chassis open and all test points showed steady voltage. After reassembly and reinstallation, I found activating the WiFi connection would cause the unit to go into unpredictable behavior and continuously restart and state power failure. Multiple relay clicks could be heard as well and I had great difficulty getting the unit to stop the behavior and then deactivate wifi connectivity. The unit will require the UI. I contacted the safety line, Nichole. New Autho: W12AD11WPL1 Safety team granted a concession for the UI. Office to contact the CX for return service. ; ordrng 1 W11296171 (UI assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Andice, Texas 78628

Gerry C

Job Details: 04/04/2022

"Arrived to instal previously diagnosed and ordered part. I removed and replaced the valve assembly and tested. The water flow resumed to satisfactory levels. Operational test good, no leaks observed during service."

We serviced a

GE REFRIGERATOR

Model GSS23WGTABB

Near Leander, Texas 78641

Gerry C

Job Details: 04/04/2022

"Arrived to inspect clicking noise and no cooling. I found the unit had a clicking noise and no compressor or other items would run upon plugging the unit in. The main control could not supply steady VDC to the ui and will require replacement. The unit will require a different p/n than shipped and we will return to instal. I am ordering the UI assy just in case, but if it does not arrive in time, please run without as it is not likely needed. No leaks observed during service.; ordrng 1 WR55X10942 (Main control) and 1 WR55X10859 (UI assy)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP02

Near Liberty Hill, Texas 78642

Gerry C

Job Details: 04/04/2022

"Arrived to inspect no ice/noise. I found the ice maker was making a gear grinding noise and I removed and replaced it. The right rc door gasket has a tear at the upper inside corner and will require replacement. Office to order gasket. No leaks observed during service. ; ordrng 1 W10917313 (Door gasket, RH)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Burnet, Texas 78611

Cliff

Job Details: 04/04/2022

Arrived on site to diagnose a washer that is not cycling. Found capacitor not reading and motor windings out of range. Both parts will need to be replaced to complete repairs and am ording a control in case needed. Office to set return appointment. ; ordrng 1 W11556725 (Control) and 1 W11026785 (Motor) and 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Bertram, Texas 78605

Cliff

Job Details: 04/04/2022

Arrived on site to diagnose a washer that is shaking during spin. Found suspension worn out and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

KITCHENAID OVEN

Model KFGD500ESS04

Near Liberty Hill, Texas 78642

Gerry C

Job Details: 04/04/2022

"Arrived to inspect gas leak. I tested all connections and gas valves for leaks and found nothing. The leak was finally found at the gas manifold connector for the cooktop valve assembly. I found it slightly loose and after tightening, the issue was resolved and no more leaks were detected. Operational test good, no leaks of the gas supply observed during service. Contacted safety team, advised of my findings and successful repair. SR# 7733308339"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Pflugerville, Texas 78660

Wesley

Job Details: 04/04/2022

"Arrived onsite for concern about a sulfur smell. Accompanied by an unusual noise. Advised customer that nothing in the fridge manufacturing can produce a rotten smell, but many things stored in the fridge can produce such a smell. Advised on smell managing with baking soda filter. Advised on possible explanation for unusual noise. Unable to replicate. No cooling loss. All functions are operating as designed. Advised customer on findings. All checks good."

We serviced a

GE OVEN

Model PSB1201NSS01

Near Austin, Texas 78733

Kevin

Job Details: 04/04/2022

"Arrived on site and replaced shaft diagnosed by previous technician, took one video of microwave turntable motor working properly, job complete"

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Buda, Texas 78610

Kevin

Job Details: 04/04/2022

"Arrived on site and found incoming voltage is good 120 V showing on L1 120 V showing on L2 240 V showing across, but when dryer is started 90 V switches from L1 side to the L2 side and dryer will not run. Replaced motor but this did not solve the issue. An electrician will be needed to correct incoming power.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 04/04/2022

Arrived on site and found middle drawers are jammed into refrigerator by install team while trying to remove it glass shattered. Drawers also do not sit straight. Will need to bring back center glass and shelves to correct refrigerator.; ordrng 1 W11228031 (Glass) and 1 W11228263 (Glass) and 2 W10530317 (Plate)s and 2 W10530307 (Track)s and 2 W11233912 (Slide)s and 1 W11133643 (Frame)

We serviced a

GE MICROWAVE

Model JVM3160DF1WW

Near Bastrop, Texas 78602

Tyler L

Job Details: 04/04/2022

"Arrived on site for complaints of unit tripping breaker. Found failed door switches. Installed new switches. Tested unit and it is powering on normally now without tripping the breaker. Tested with cup of water for different time intervals. No issues at this time, unit is working properly. Job complete."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Buda, Texas 78610

Kevin

Job Details: 04/04/2022

"Arrived on site inspected dryer and found thermal fuse has failed after replacing the dryer is running normally, job complete"

We serviced a

KITCHENAID ICE MACHINE

Model KUIC15PHZS0

Near Austin, Texas 78739

Luis

Job Details: 04/04/2022

"Arrived on site for water not draining. Ran diagnostics weak water flow from valve,found drain pump not draining,replaced defective pump and valve,ran water through pump no leaks entering pump and no leaks during draining tested water low good. ; used 1 W10881366 (Water valve) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Austin, Texas 78744

Kevin

Job Details: 04/04/2022

"Arrived on site and found range is forward 3 inches in installation sticking out into kitchen, pulled range out and rerouted gas line and it was able to be reinstalled and moved back and is now only 1 1/2 inches from wall. Homeowner says this is acceptable, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Georgetown, Texas 78628

Gerry C

Job Details: 04/04/2022

Arrived to inspect heater. I found the unit will require the heater to perform Technical Service Pointer #: W11540964. Office to order heater and schedule return service. No leaks observed during service. ; ordrng 1 W11537778 (Heater)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Kyle, Texas 78640

Tyler L

Job Details: 04/04/2022

Arrived on site for complaints of unit not advancing. Found lid latch clicking constantly when starting a cycle. Tested latch in component test and it failed. Will need new lid latch to complete. Office to reschedule.; ordrng 1 W11307244 (Latch) and 1 W11116594 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Manor, Texas 78653

Matthew

Job Details: 04/04/2022

Arrived onsite for damaged door switch. Upon arrival inspected unit. Found failed refrigerator door switch. Will need to replace door switch. Office to reschedule; ordrng 1 W11384469 (Light switch)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Kyle, Texas 78640

Tyler L

Job Details: 04/04/2022

Arrived on site for complaints of no power no operation. Found failed fuse. All other checks good. Will need new parts to complete. Office to reschedule.; ordrng 1 WP3392519 (Fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near Round Rock, Texas 78681

Vincent

Job Details: 04/04/2022

"Arrived on site to inspect refrigerator freezing up. Inspected unit and found freezer door gasket torn at the bottom and LED module in the FC tested,also found 3 LEDS on refrigerator chamber not functioning, tested them and they where good. Will return to install gasket and LED module. No leaks detected during service. Spoke with CX for return visit on 04/08/22 ; schdld next appmnt for 4/8 FRI AM"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Manor, Texas 78653

Matthew

Job Details: 04/04/2022

Arrived onsite for damaged door switch. Upon arrival inspected unit. Found failed refrigerator door switch. Will need to replace door switch. Office to reschedule; ordrng 1 W11384469 (Light switch)

We serviced a

KITCHENAID COOKTOP

Model WCG55US6HS00

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 04/04/2022

"Arrived on site found several knobs are damaged, will order replacements; ordrng 5 W11366438 (Knob)s"

We serviced a

JENN-AIR RANGE

Model JDRP436HM00

Near Austin, Texas 78704

Jacob

Job Details: 03/22/2022

"Arrived onsite for the unit still not keeping temperatures and sometimes the temperature gets to 120 degrees on its own. Called tech line and let them know of the previous findings from the last technician and customer said that the unit will sometimes get hot on its own, said findings were in spec of the unit. Had me check the oven sensor at the control and it checked good. Said to replace both controls and possibly the WiFi assembly at the same time, and to have the customer call the WiFi Connection team 866-333-4591, either before or after returning to get the unit updated for any issues as far as controls go. Spoke with JR got Sr#7732937025. Customer still wanted the bottom control to replaced. Let him know that the control by itself may not fix the the unit but wanted it replaced anyway. Replaced control. Unit was fine. No issues at this time. Ordered parts, rescheduled with customer ; ordrng 1 W11234290 (WiFi module) and 1 W11333311 (Ui control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QB3

Near Killeen, Texas 76549

David Z

Job Details: 03/22/2022

"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Inspected unit and found it had a sealed system hob done prior. Found unit infested with German roaches. Tried to locate source if sealed system leak but could not isolate or find leaking freon, likely leaking in cabinet. No repair possible due to likely leaking Yoder loop

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Fort Hood, Texas 76544

Tyler

Job Details: 03/22/2022

"Arrived on site for dryer not heating correctly. Upon arrival confirmed complaint. Found stable power connection, and all thermal fuses, stats, etc functioning within manufacturing specs. Found element grounded out. Replaced element. Reassembled and tested unit and found dryer fully functioning as designed. Call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, Texas 78721

Tyler L

Job Details: 03/22/2022

Arrived on site for complaints of no power. Found unit unresponsive on all buttons. No lights showing. Found incorrect voltage at the wall outlet. Flipped breaker and no change. Advised customer to contact an electrician to have issue corrected. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, Texas 78717

Matthew

Job Details: 03/22/2022

Arrived onsite to replace heating element under special project. Verified model and serial number. Replaced element. Unit is functioning as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78749

Noah D

Job Details: 03/22/2022

Arrived on site to inspect unit for not cycling without a loud noise. Upon inspection found the unit worked normally and the noise experienced was the cam clicking into place. All parts worked normally. Complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Jarrell, Texas 76537

Wesley

Job Details: 03/22/2022

Arrived onsite for fan noise and found debris in the fan space. Removed debris. Unit is now operating as designed and quietly. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Leander, Texas 78641

Vincent

Job Details: 03/22/2022

"Arrived on site to install previously diagnosed parts on MW, I replace the humidity sensor and tested the MW in popcorn mode, Unit working as designed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Seguin, Texas 78155

Andrey

Job Details: 03/22/2022

"Arrived on site to to replace Heating Element - SP W11540964 - Special Project S17304 , located DW, replaced heater, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2575GRB08

Near Niederwald, Texas 78640

Brandon

Job Details: 03/22/2022

"Arrived on site for customer complaint of doors not aligned, I adjusted doors, unit tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Buda, Texas 78610

Kevin

Job Details: 03/22/2022

"Arrived on site and inspected washer and found error codes for long drain, ran all functions in manual diagnostics and found connector on drain pump is loose. After resetting washer is operating properly. Discussed correct loading and detergent usage with customer, job complete"

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Georgetown, Texas 78633

Vincent

Job Details: 03/22/2022

"Arrived on site to install previously diagnosed parts, pulled unit out to install Stack kit and hose clamp on drain hose, removed old housing filter seal and installed a new one tested and working as designed, no water leaks detected during service. Call complete."

We serviced a

GE REFRIGERATOR

Model GSHS5KGXDCSS

Near Cedar Park, Texas 78613

Matthew

Job Details: 03/22/2022

Arrived onsite to replace previously diagnosed parts. Replaced auger motor and solenoid. Tested unit and unit is now dispensing ice. No other issues with unit at this time

We serviced a

WHIRLPOOL COOKTOP

Model KCGS956ESS02

Near Burnet, Texas 78611

Cliff

Job Details: 03/22/2022

Arrived on site to diagnose a cooktop with no low flames. Found adjustment needed to burner valves and made necessary adjustments. All is working properly at this time.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Georgetown, Texas 78633

Lou

Job Details: 03/22/2022

"Arrived on site to inspect dryer noises then shuts off. Upon further inspection, I turned the unit on and immediately it began to make a loud vibration noise then not 3 seconds into the cycle, it shut off. I disassembled the unit and retested and found the motor is bad. I removed and replaced the motor and retested and unit is operating as designed. I advised my customer of my findings and repairs. No lint observed during service, job completed."

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Driftwood, Texas 78619

Noah D

Job Details: 03/22/2022

"Arrived on site to inspect unit for not turning without a growling noise, upon inspection found the gear case rubbing causing the growling sound during any movement, quoted customer to replace the gear case

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Lampasas, Texas 76550

Tyler

Job Details: 03/22/2022

Arrived on site for refrigerator dispensing water slowly. Upon arrival customer stated that the dispenser issue was fine and that water was coming out as designed and that their complaint was that the switch lever that you activate the water with was sometimes sticking and not operating back-and-forth as it should and after further inspection found that there was a warped mounting area around the water dispenser switch on the ice door separator mold and after trying to re-position switch found that it would continuously pop out of the locking mechanism. Was able to reschedule customer for April 8 of 2022 on a Friday to complete repairs with new ice dispenser switch as well as ice door separator housing.; ordrng 1 W11204892 (Ice door separator) and 1 W11087492 (Switch) and 1 Cnote (Customer request sooner apt. If another day opens up before 4/8/22)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Austin, Texas 78758

Luis

Job Details: 03/22/2022

Unable to enter unit tenant locked door and landlord can not enter per landlord broken light switch ordering light switch. Office needs to actually talk to landlord for return visit. ; ordrng 1 W11384469 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Del Valle, Texas 78617

Leonardo

Job Details: 03/22/2022

Arrived on site to test unit for right rear burner trumping breaker. Replaced infinite switch and new burner test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Round Rock, Texas 78665

Joe Z

Job Details: 03/22/2022

Arrived onsite for GAS BURNERS ARE ORANGE AND FLICKERT AND NOT ALWAYS WORKING CORRECTLY. Upon arrival found home has natural gas. Did not find any orange in flames. Flames were normal. Customer said he did not have issue with flames. He mentioned his warranty is about to expire and he just wanted to be sure everything is ok with spark Ignitors. Tested all burners and all burners ignite and operate as designed. No gas leaks present at this time. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Leander, Texas 78641

Kimo

Job Details: 03/22/2022

Arrived onsite to diagnose MW making noise. Upon inspection I found that I would need to return with al parts.I rescheduled for 03/28/22; schdld next appmnt for 3/28 MON !

We serviced a

FRIGIDAIRE DISHWASHER

Model LFBD2409LM0A

Near Austin, Texas 78749

Noah D

Job Details: 03/22/2022

"Arrived on site to inspect unit for leaking and making weird noises, upon inspection found the motor bracket and snapped due to wear and caused the motor to leak and suck in air. Ordering bracket, motor and drain pump to fix all issues. Office to reschedule ; ordrng 1 154595901 (Bracket)"

We serviced a

KENMORE DISHWASHER

Model 665.132130K901

Near Marion, Texas 78124

Andrey

Job Details: 03/22/2022

"Arrived on site to test unit for no power, customer stated that unit over heated and melted silverware tray and stopped working, tested unit found shorted bi-metal and board, got authorization. Replace parts tested unit unit now running as designed, customer did not get approval to replace melted silver ware basket, no leaks detected job complete customer wanted to buy silverware basket,

We serviced a

LG RANGE

Model Lrg3085st

Near Austin, Texas 78731

Scott

Job Details: 03/22/2022

"Arrived on site for oven not properly heating . Ran resistance on sensor , checked normal. Ran amp check on igniter . . Found igniter failing . Replaced igniter . Ran preheat all checked normal. No gas leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL RANGE

Model JDRP536HM00

Near Lakeway, Texas 78734

Kevin

Job Details: 03/22/2022

"Arrived on site and replaced knob but found valve was also damaged, it will need to be ordered; ordrng 1 W11333175 (Valve assembly)"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW2

Near Leander, Texas 78641

Vincent

Job Details: 03/22/2022

"Arrived on site to inspect washer leaking, inspected unit and found both valve bodies cracked, replaced both hot & cold. Ram a diagnostics cycle and completed cycle and ran as designed. No. Water leaks detected during service, job complete."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78721

Tyler L

Job Details: 03/22/2022

Arrived on site for complaints of venting too hot. Inspected vent grill and found it in the correct position and secured. Preheated oven to 350 and monitored. Unit is venting properly. No adjustments can be made. Job complete.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS1

Near Cedar Park, Texas 78613

Kimo

Job Details: 03/22/2022

Arrived onsite for range oven temp off. Upon arrival I performed temp checks and found temps off I calibrated unit and tested temps again and found that the temp were off by 2* but closer to 350* preheat. Job complete

We serviced a

WHIRLPOOL OVEN

Model KFED500ESS03

Near Belton, Texas 76513

Jonathan M

Job Details: 03/22/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced power cord and terminal block and tested the unit. Found all burners and elements working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78758

Luis

Job Details: 03/22/2022

Arrived on site for damaged doors. Replaced damaged fresh food and freezer door checked door seal good.

We serviced a

MAYTAG DISHWASHER

Model MDBTT59AWB

Near Austin, Texas 78757

Scott

Job Details: 03/22/2022

"Arrived on site for washer not washing . Unit will fill, when wash pump kicks on it just humms . Getting correct voltage . Unit will drain . Ordering wash motor ,AUTHO. No water leaks detected at time of service. Call to set return ; ordrng 1 6-919922 (Wash motor) and 1 Autho"

We serviced a

GE DRYER

Model GTDP220EF1WW

Near Seguin, Texas 78155

Andrey

Job Details: 03/22/2022

"Arrived on site to to test unit for no heat, tested unit found shorted connection on element,picture provided, cut off burn wire, attached new spade connection, tested unit, unit now heating as designed, job complete"

We serviced a

GE DRYER

Model GHDN520ED0WS

Near Austin, Texas 78737

Noah D

Job Details: 03/22/2022

"Arrived on site to inspect unit for making noises when spinning, upon inspection found the units tub screeching on the top left corner due to a bad seal. Ordering tub. Office to reschedule ; ordrng 1 WE21M13 (Tub) and 1 Autho (Autho)"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near San Marcos, Texas 78666

Andrey

Job Details: 03/22/2022

"Arrived on site to test unit for no heat, tested unit found switch on the motor will not engage, replaced motor and blower wheel since it had to be broken off, tested unit, unit is now heating, and running as designed,job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Temple, Texas 76502

Jonathan M

Job Details: 03/22/2022

Arrived on site for a washing machine that is making a screeching sound during the spin cycle. Inspected the unit and work area. Ran unit on a high-speed spin and heard a chirping coming from the belt and cam. Looked underneath the unit and found the cam partially stripped. Did not see any oil residue so replaced cam and belt. Tested the unit and the unit began to work and operate as designed. Call complete.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1250REC2

Near Spicewood, Texas 78669

Brandon

Job Details: 03/22/2022

"Arrived on site for customer complaint of unit leaking, door not closing to start cycle, and soap dispenser not opening. Found leak coming from plumbing line under sink, found door would close and start cycle, just needs to be shut firmly, found debris in soap dispenser causing door not to open, I removed debris and cleaned soap dispenser, unit tested good. Instructed customer to have a plumber look at leak under sink."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78633

Lou

Job Details: 03/22/2022

"Arrived on site to inspect wall oven microwave combo unit light not working. Upon further inspection, I found the unit not connected to wifi. I placed the unit in diagnostics and checked error codes and found F6E4. Cleared the code and tested components. I could not get the unit to do a factory reset. I cycled power at the breaker and the unit continued to fail. Following the tech sheet for the error code, I removed and replaced the main control and retested. Unit is operating as designed. I attempted to assist the customer in connecting the unit to WiFi and it failed several times. I removed and replaced the control panel and attempted to connect to wifi and unit was successful. Retested unit and it is operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Harker Heights, Texas 76548

Wesley

Job Details: 03/22/2022

"Arrived onsite and found main control intermittently short cycling every 10 seconds. Resetting the unit for 5 minutes can allow it to work for over a week, when I entered diagnostics it kicked the unit into short cycling again until I reset the power for 5 minutes ; ordrng 1 WRV986FDEM00 (Control)"

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Dripping Springs, Texas 78620

Noah D

Job Details: 03/22/2022

Arrived on site to inspect unit for a dent in handle. Upon inspection found the small dent on right side. Replaced handle and tested. Complete

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV174KFB

Near Seguin, Texas 78155

Andrey

Job Details: 03/22/2022

"Arrived on site to replace previously diagnosed cap, mag and diode, verified that parts were needed, replaced parts, tested unit, unit is now heating as designed, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS01

Near Leander, Texas 78641

Vincent

Job Details: 03/22/2022

"Arrived to inspect no water on RF, inspected unit checked water filter for possible freeze and was not frozen, I then removed old water filter and inserted my bypass and tested unit water was flowing perfect and found the filter to be the issue, quoted customer for parts, No water leaks detected during service, Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Leander, Texas 78641

Kimo

Job Details: 03/22/2022

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new harness and new switch. Then tested unit and found unit operating unit designed. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Liberty Hill, Texas 78642

Cliff

Job Details: 03/22/2022

Arrived on site to replace previously ordered parts for refrigerator. Found defrost heater wiring not fully connected from factory. Rewired unit properly and all is working properly at this time. No parts were needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Buda, Texas 78610

Kevin

Job Details: 03/22/2022

"Arrived on site and inspected dryer and found incoming power is fluctuating, measuring eight minutes apart will show different voltages and dryer is losing heating when it drops out. An electrician will be needed to correct issue. job complete"

We serviced a

WHIRLPOOL OVEN

Model KFED500EWH03

Near Burnet, Texas 78611

Cliff

Job Details: 03/22/2022

Arrived on site to diagnose a range with a door catching latch. Found latch bend down and reset it to proper position. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, Texas 78732

Luis

Job Details: 03/22/2022

"Arrived on site. Tested ice dispenser working,removed bin tested impeller and motor working checked container found back cap on container misaligned ordering new container ; ordrng 1 W11185686 (Ice container.)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Round Rock, Texas 78665

Joe Z

Job Details: 03/22/2022

"Arrived onsite to install previously diagnosed parts. Replaced adjusters, and OWI sensor.Tested upper rack. Rack operates as designed. Ran unit and unit operates as designed. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Austin, Texas 78753

Leonardo

Job Details: 03/22/2022

Arrived on site to test unit for door not closing on the right side. Test unit and found hinge not sitting correctly making door not close. Removed oven door and re install oven door correctly test unit and unit test good. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY01

Near Kyle, Texas 78640

Noah D

Job Details: 03/22/2022

"Arrived on site to inspect fridge for freezing items in upper cab, upon inspection found the thermistor out of range per last tech, replaced thermistor and tested. Complete"

We serviced a

ROPER DRYER

Model RED4516FW

Near Elgin, Texas 78621

Joe Z

Job Details: 03/22/2022

Arrived onsite for continued intermittent issues with unit not operating. Upon arrival tested unit and unit starts and heats correctly. Tried the unit 20 times and unit started all 20 times with no issues. There is no repair that can get made at this time.

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Manor, Texas 78653

Leonardo

Job Details: 03/22/2022

Arrived on site to test unit for lower spray arm not spinning and dispenser not opening. Test unit and found bottom spray arm hitting heating element clip. Secured clip test spray arm and spray arm turning freely. Found springs on dispenser not opening the dispenser. Replaced dispenser test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Austin, Texas 78751

Scott

Job Details: 03/22/2022

"Arrived on site for dryer tumbling but no heat . Found hi- limit had blown again . Element ,fuse and other thermostat are good . Couldnt find any air flow restriction. Blower wheeel is operating normally . Replaced hi limit . Dryer is functioning and heating . Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Austin, Texas 78741

Tyler L

Job Details: 03/22/2022

"Arrived on site for install of previously diagnosed parts. Installed new motor, blower wheel, and belt switch. Tested unit and unit is now functioning properly. Tumbling and heating well. All buttons functioning. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Liberty Hill, Texas 78642

Vincent

Job Details: 03/22/2022

"Arrived on site to install previously diagnosed parts, removed stacked dryer and pulled washer to access CCU, replaced part and reassembled unit, completed a diagnostics cycle, unit working as designed no water leaks detected during service, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS2

Near Killeen, Texas 76542

David Z

Job Details: 03/22/2022

Arrived on site to diagnose dishwasher not draining. On arrival found the unit had standing water. Ran drain pump and motor just buzzed and would not engage. Drained unit and tried to run wash motor. Unit just buzzed from the motor and it is not engaging in either direction. Motor discontinued along with several other needed pump parts. Requesting parts from AHS. Office to schedule if we can get the parts from AHS. ; ordrng 1 8534971 (Motor) and 1 303918 (Pump Centering Tool) and 1 W10909679 (Slinger) and 1 675505 (Seal Kot)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW01

Near Buda, Texas 78610

Tyler L

Job Details: 03/22/2022

"Arrived on site for complaints of frost in freezer. Found air gaps in door gasket. Installed new door gasket and used heat gun to mold. Collected payment. No water leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB3

Near Lakeway, Texas 78734

Kevin

Job Details: 03/22/2022

"Arrived on site and inspected dishwasher and found it is not heating, found right hand connector to heating element is off, send pictures to KB/service management. After resetting connector confirmed operation with a diagnostic cycle. All the other functions operating normally, job complete"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Killeen, Texas 76549

David Z

Job Details: 03/22/2022

"Arrived on site to diagnose squeaky noisy dryer. Disassembled unit and found one roller stuck, and belt slipping. Used repair kit and replaced rollers belt and tensioner. Retested and noise is gone. Unit working as designed. Call complete."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Killeen, Texas 76543

David Z

Job Details: 03/22/2022

"Arrived on site to diagnose washer making a lot of noise when it's running. Checked unit and could hear it rubbing / grinding. Found noise coming from inside the gearcase, like the seal was rubbing the shaft. Removed and replaced gearcase. Tested unit and verified all is working as designed. Call complete."

We serviced a

GE DISHWASHER

Model GDT545PGJ6WW

Near Manor, Texas 78653

Leonardo

Job Details: 03/22/2022

Arrived on site to test unit for no power. Test unit and found bad control board and ui. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Lockhart, Texas 78644

Leonardo

Job Details: 03/22/2022

Arrived on site to test unit for unit not filling with water. Test unit and found no water coming in. Opened up water valve to unit test unit and unit test good job complete.

We serviced a

GE DISHWASHER

Model GDF640HGM0WW

Near Copperas Cove, Texas 76522

Tyler

Job Details: 03/22/2022

"Arrived on site for dishwasher not functioning correctly. Upon arrival intdiagnostics but found no error code stored. I then found the unit could fill in drain but when unit run an agitation cycle the wash motor would only run for about 30 seconds to a minute before motor windings would fail. Found stable power supply. Found sump manifold seal failing and had signs of large corrosion and leaks. Customer stated they wanted to explore all of their options before coming to a final decision. WD18X21680 sump, WD26X23258 wash motor. Call complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78726

Luis

Job Details: 03/22/2022

"Arrived on site for no water or ice. Diagnosed frozen water tank due to air seeping between fan scroll and air tower,defrosted icemaker fill tube and reservoir,added sealer between gaps. Tested icemaker passed filled with water,ran water dispenser passed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FS0

Near Buda, Texas 78610

Kevin

Job Details: 03/22/2022

"Arrived on site and replaced control board and microwave counter light will now work properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Georgetown, Texas 78633

Lou

Job Details: 03/22/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the failed sealed system, I removed and replaced the compressor, access valve, and UV dye drier and vacuumed the system. Pressures held at -30/0. I installed 4.5oz of R134a refrigerant and monitored pressures and the evaporator frost pattern. Pressures were good at 1/130 and unit had a good frost pattern. No water leaks observed during service, job completed. I recommended that the customer allow the unit to fully cool for approximately 48 hours before placing food items back into the unit."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Georgetown, Texas 78626

Jonathan S

Job Details: 03/22/2022

Arrived on site to install previous diagnosed part. Unplugged unit and gained access to control. Removed failed control and installed new. Assembled unit and plugged unit back in. Tested light and heating operations. All tested good.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM04

Near Austin, Texas 78702

Tyler L

Job Details: 03/22/2022

"Arrived on site for complaints of no water and no ice production. Found water turned off. Turned on water and water is dispensing properly. Advised customer to allow 12-24 hours for ice production. No water leaks detected, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Cedar Park, Texas 78613

Matthew

Job Details: 03/22/2022

Arrived onsite to replace previously diagnosed parts. Upon arrival accessed evaporator compartment. Found evaporator and components completely covered in ice. Unit will need to be manually defrosted to avoid damaging components. Office will reschedule customer after defrost period. Returning with ordered parts. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Spicewood, Texas 78669

Brandon

Job Details: 03/22/2022

"Arrived on site for customer complaint of unit not cooling, found freezer was at 18 degrees and refrigerator at 42 degrees. I gained access to compressor and went over all accessible lines with UV light to check for leaks, also checked evaporator for leaks, no dye of any kind was found. I did find condenser completely blocked with hair and dust, I removed hair and dust and asked customer to monitor temperature in freezer for 24 hours. If problem continues, will need sealed system repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSCS25FTMS02

Near Salado, Texas 76571

Wesley

Job Details: 03/22/2022

"Arrived onsite for control issue, found unit operating with relay failure causing fan to continually kick off and back on. Power cycled unit and this made the symptoms more obviously bad with chirping occurring with the function loss. Completed repair. Unit is now operating as designed."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Austin, Texas 78703

Jacob

Job Details: 03/22/2022

Arrived onsite for the lid being broken. Looked at the lid and saw it was broken. Quoted customer and declined the first quote. Spoke with MS to get managers approval for a cheaper quote. Replaced the part. No issues at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS02

Near Bee Cave, Texas 78738

Brandon

Job Details: 03/22/2022

"Arrived on site to replace failed console, after replacing, unit tested good,

We serviced a

JENN-AIR FREEZER

Model JBZFL24IGX00

Near Lakeway, Texas 78734

Kevin

Job Details: 03/22/2022

"Arrived on site and found drawer below icemaker has ice behind it and it will not close properly. Showed customer how to remove drawers if need be and cleared all ice and drawer will now close properly, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW2

Near Leander, Texas 78641

Vincent

Job Details: 03/22/2022

"Arrived on site for leaking washer, inspected unit and was leaking at the cold water hose, detached hose and inspected, rubber washer was not cut so flipped the rubber washer and reinstalled and tested, unit working as designed, no more water leaks detected, job completed."

We serviced a

KENMORE DRYER

Model 110.870866

Near Round Rock, Texas 78681

Matthew

Job Details: 03/22/2022

Arrived onsite for dryer making noise when in use and not drying well. Upon arrival tested unit. Noise was apparent. Disassembled unit and found roller bearings and belt worn. Replaced bearings (4) and belt. Unit is heating. Recommended customer have external ventilation cleaned to reduce longer dry times. Tested unit and unit is functioning properly. Customer tested and approved. Job complete

We serviced a

MAYTAG MICROWAVE

Model MMV4205FZ3

Near Kempner, Texas 76539

Tyler

Job Details: 03/22/2022

Arrived on site for microwave not allowing unit to heat or function wants to start button is pressed and causing a door open and shut air. Upon arrival confirm complaint and found the upper portion of the interlock assembly failing. Ive been installed the new in your life assembly kit reassembled and tested the unit and found microwave fully functioning as designed. Call complete