Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.

"Arrived to instal previously diagnosed and ordered parts. I removed both slide assemblies and installed the replacements. I verified operation, op test good, no leaks observed during service.

"Arrived on site for washer having error code F9-E1. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long drain and F3-E1 water level system error. Ran automatic test cycle and found unit not draining. Tested voltage to drain pump and found correct. Removed pump filter and found buildup but not clogged. Tested drain pump with detached from unit and found impeller not turning. Will need to replace drain pump assembly. Removed failed drain pump assembly and installed new. Cleared bellow drain and cleaned. Assembled unit and performed diagnostics mode. Cleared error codes and ran test cycle. All tested good.

"Arrived on site for loud noise. Ran factory diagnostics and unit produced a loud screech noise. Found oil in the geargase. Was unable to remove wash plate after attempting a few different methods. Will need to break it out on next visit. Will need new wash plate, Gearcase, and slider to complete repair. Office to reschedule.; ordrng 1 W10752283 (Wash plate)"

"Arrived on site and found both LED modules are not lit. Replaced fresh food section module and both lights are now on.

"Arrived on site to diagnose washer with issues with lid lock. On arrival customer showed me the latch was just hanging and had come detached from its retaining. Opened lid and was able to resecure the lid latch and retaining. Advised if it comes apart again we need to replace the lid lock and it's retainer. Unit tested good when I checked the lock, 15 repetitions. Call complete."

Arrived on site to test unit for display turning on and off and time changing test unit and found bad display board. Replaced board test unit and unit test good job complete.

Arrived onsite to replace the shield ordered by the previous tech. Was able to put on but is not secured correctly. Ordered the correct screws to finish servicing. Office to reschedule ; ordrng 2 357640 (Screw)s

Arrived on site to test unit for shorted keypad error and lost communication. Test unit and found bad console and appliance manager. ; ordrng 1 W11236885 (Console) and 1 W10821712 (Appliance manager)

Arrived on site to diagnose dishwasher that is not draining. Found standing water on arrival. Ran unit and found no sound coming from drain. Drained water with shop vacuum. Found chopper blade on drain pump broken off. Replaced pump and tested. Verified unit working as designed. Call complete.

"Arrived to instal previously diagnosed and ordered parts. Initially, I removed and replaced the float switch and the issue did not resolve. 7-1 was still stored in memory. I checked for voltage at the motor connector and 119.7 was present. I could hear the motor momentarily hum, but no rotation. The unit will require the sump assy and it also qualifies for Technical Service Pointer #: W11540964 and the heater has been ordered as well. Office to contact the CX to arrange return a service and I disconnected the motor to prevent further damage. I advised the CX to not attempt use the machine and the main control will be UOR just in case, but likely not needed. No leaks observed during service. ; ordrng 1 W11416362 (Sump Assy) and 1 W11537778 (Heater)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the cooling fan failure and FAD control (fan control) failure, I removed and replaced the cooling fan and control and tested. Unit is operating as designed.

Arrived on site to diagnose a refrigerator that is not producing ice. Found fill valve failed and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

Arrived to inspect error code and no heating. I found the cooling fan would not rotate and was restricted from rotation. I removed the unit from its mounting and removed and replaced the cooling fan. I reinstalled the unit and tested. Operational test good.

"Arrived on site. Diagnosed a defective filter housing,removed housing installed a new filter housing,turned on water supply no leaks at tubing tested dispenser unit working as designed."

Arrived onsite for light shorted on and determined that the cause of the light short was a control issue. Ordering control to repair. Office to reschedule. ; ordrng 1 W11467778 (Control)

Arrived on site for unit not making ice and water dispenser not dispensing water. Upon arrival found water inlet to ice maker was frozen. Thawed inlet with steamer. Got 120 v to water valve. Got good water pressure from supply. Found reservoir was frozen. Thawed out reservoir and water dispenser operates correctly. Tested ice maker under diagnostics and icemaker operates correctly. Purged 3 gallons of water out of dispenser. No leaks present at this time. Job complete

Arrived onsite for microwave not functioning properly. Upon arrival tested unit. Found that unit would power on and keypad functions. When attempting to start a cook cycle the unit trips the breaker. Unit has a high voltage issue and issue at control board relay. Will need complete high voltage system replacement and control board. Will need AUTHO. Office to reschedule ; ordrng 1 5304509661 (Control) and 1 5304509470 (Mag) and 1 5304509478 (Capacitor) and 1 5304509479 (Diode) and 1 5304509476 (Transformer) and 1 NeedsAUTHO (Need AUTHO)

Arrived on site for no water. Diagnosed a frozen reservoir defrosted reservoir added sealer between fan scroll and air tower gaps.

"Arrived to inspect ignition issues and circuit breaker tripping. I found the unit would attempt to ignite both bake and broil burners, but the gas valves would not open. I removed the back of the unit and found the large Mylar capacitor had ruptured on the DSI board. I removed and replaced the board and tested. Operational test good, no gas leaks detected during service."

"Arrived on site and replaced Gearcase, cam kit, belt, and wash plate. After replacement ran a diagnostic cycle and everything checked out good. job complete"

Arrived on site. Diagnosed a defective external drain pump

"Arrived on site and found Ice door motor its not opening, replaced it with high store motor assembly and took a short video of it now working properlyjob complete"

Arrived on site to test unit for right rear burner not working correctly. Found bad switch not sending power to center only. Will order new switch and burner office to reschedule ; ordrng 1 W11517959 (RR element) and 1 W10857622 (RR switch)

Arrived on site to test unit for not cooling periodically. Found compressor extremely hot and pulling 1.8amps. Temps were correct in both RC and FC. Recommend replacing compressor. Needing 2hrs and SS tech on return visit. Ordering control as precautionary and thermistors. Tested good but ordering to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11545823 (Harness/thermo fuse) and 1 W10507884 (Compressor) and 1 WPW10143759 (UV drier) and 2 W10913906 (Access valves)s and 1 W10316760 (Thermistors) and 1 W11190849 (Control)

Arrived to instal previously diagnosed and ordered part. I removed the ACU control and installed the replacement. I tested the unit and all functions appeared normal and the broil element could be seen cycling. Operational test good.

"Arrived on site to diagnose washer that is not running. Customer advised that unit first wasn't filling, now will not drain. Tried forcing unit to drain, but it just groans loudly and would not drain. Ordering new drain pump to resolve. Unit also has an F8E1 code for slow fill, so may need valve as well, if supply is actually turned on. Returning tech needs a shop vac to drain unit. ; ordrng 1 WPW10276397 (Drain Pump)"

Arrived onsite to look at the unit for over freezing. Customer had it unthawed. Looked at the unit and found that the bi metal was bad. Replaced bi metal. Also let customer know to clean the back of the unit because of the amount of dust and hair covering up the vent near the compressor and can help with the some of the over frosting temperature. No issues at this time. Job complete

Arrived on site to diagnose an oven with multiple issues. Found relay on control shorted an ui nonresponsive.

Arrived on site. Powered unit on compressor making loud screeching noise called tech support per tech support defective compressor. Ordering compressor Sr7732984630; O-emld tckt

Arrived onsite to replace parts ordered by previous tech. Replaced the control. No issues at this time. Customer needs to plug it in when ready for use. Spoke with JC to help diagnose

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the control panel and assisted the customer in connecting the unit to WiFi. Tested the unit and it is operating as designed. Job completed."

"Arrived on site to diagnose refrigerator that is not providing any cooling. On arrival found unit unplugged. Customer advised unit stopped making ice, and then Temps went up. Plugged in unit and allowed compressor to run. Found compressor very very weak, and you could barely hear it running. No frost pattern showing.

"Arrived on site to test unit not operating correctly, tested unit found ACU not sending and voltage to drain pump, Also the bad pressure switch error, unit would also need new below and possibly dispenser due to extreme calcium buildup, presented to customer all issues with unit

"Arrived on site for icemaker issues. Ran diagnostics,ran bucket test passed,ran thermistor test passed,ran harvest test,icemaker dumped ice,ran fill test passed."

"Arrived on site, customer complaint was refrigerator lights where out. Diagnosed the unit and found the freezer light was out, replaced the light and all the lights came back on in the unit. Job complete"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the thermal fuse and tested temps. Unit Is heating as designed. When I removed the door to perform repairs, I found the upper oven door gasket has hardened in several spots around the gasket. . ; ordrng 2 WPW10282960 (Door gasket)s and 1 CNOTE

"Arrived onsite for unit not dispensing water. Tested the unit and found that the water was not dispensing. Checked all issues for the water, everything seemed good. Upon further inspection found that the resivior was frozen over not allowing the water to dispense. Ordered perma gum to come back and seal the around the water resivior better to help with the over freezing of the water. Also found ice in the tube for the ice maker, cleared away the ice. Will return with the ice maker is ice has not been produced. Rescheduled with customer ; ordrng 1 W11573592 (Gasket)"

Arrived onsite and installed the gasket. Leveled the unit . Unit is now operating as designed.

Arrived on site to test unit for no heat. Reset board due to no heat test unit and unit test good job complete.

Arrived on site to install previous diagnosed parts. .; ordrng 1 EBF49827801 (Door latch)

"Arrived on site to replace previously diagnosed water valve, removed back panel and noticed that the Ice maker valve was disconnected, connected power, put ice maker into diagnostics, ice maker ran full cycle, filled with water, unit running as, no Leaks detected job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the control failure and ignitor shorting out, I removed and replaced the main control and upper oven bake ignitor and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to test unit for noise, tested unit found broken blower wheel, will need to return and install blower wheel, office to reschedule"

Arrived on site. Diagnosed a defective door on edge corners ordering a new door. ; ordrng 1 W10746794 (Door ss) and 1 W11178521 (Nameplate)

"Arrived on site for no ice. Ran diagnostics icemaker not running through a forced cycle with test switch engaged,removed icemaker housing found lead disconnected from switch reconnected all connections,power cycled unit,ran test switch. Icemaker ran through a harvest and filled with water."

"Arrived on site to test unit for water leak, tested unit found no error codes, ran test cycle, all components running good, put few towels and ran normal wash, inspected drain pump and all hose connections, no leaks detected, during normal wash the shocks look very jumpy, unit was not stable, bellow did not have any damage, ordering shocks, office to reschedule ; ordrng 1 W11316766 (Shocks)"

Arrived onsite and called techline and was advised based on how quickly gas could be smelled that the leak must be large and detectable and that every length to identify the leak and repair it should be taken. Ordering all static tubing in series before the valves and a leak detector to determine the leaks origin. Office to reschedule. ; ordrng 1 W10892784 (Left manifold) and 1 W10892775 (Center Manifold) and 1 W10892789 (Right manifold) and 1 W11106963 (Regulator tube) and 1 Gasleakdetector

"Arrived onsite for refrigerator making noise. Upon arrival when door opens the noise was apparent. Put unit in diagnostics and isolated the components in test 3. The dampener motor was functioning but just a little noisy. Removed deli drawer and cleared space to inspect area and noise stopped. Tan test 3 again and could not duplicate the issue. The noise seemed to have gone away. Put deli drawer back in and tested, still could not duplicate the noise. Could have been product vibrating against the back wall when dampener was opening and closing. Customer will monitor.

Arrived onsite for upper spray arm not turning. Upon arrival found that larger plates were preventing the arm from turning. Showed customer how to raise and lower rack. No leaks present. Job complete

"Arrived onsite for refrigerator not cooling. Upon arrival internal temperature at 53 degrees. Could not hear compressor running. Accessed compressor compartment and compressor was hot. Did hear compressor kick on for about 7 seconds. Recorded amp draw and compressor was pulling 15 amps before shutting off again. Unit has sealed system failure. Will need to replace compressor, evaporator, dryer and valve.

"Arrived on site for complaints of no heat. Job complete."

"Arrived to inspect dishwasher stalling. F4-E3, F7-E1 stored in memory. I verified power to the motor and then removed and replaced it. I tested within service mode and the unit operated as designed. No leaks observed during service."

"Arrived on site to inspect dryer for not running smoothly. Upon inspection found the unit was running but the wheels are rubbing and the pulley was seized. Replaced wheels, pulley and belt. All functions worked.

Arrived onsite for icemaker not making ice. Found water inlet was frozen. Thawed out inlet tube with steamer. Ran harvest test and ice maker now receives water. Job complete

"Arrived onsite for microwave not heating. Upon arrival tested unit. Unit would power on. Lights working and turntable functioning, only not heating. Unit has high voltage issues. Will need mag , capacitor and diode replaced. While attempting to uninstall found that upper bolts did not allow unit to drop down. Found that when installed part of the cabinetry was cut to fit the microwave in. Removing the microwave could cause damage to the cabinets. already given for magnetron, capacitor and diode.; O-emld tckt"

Arrived onsite and found unit turntable vibrating/squealing occasionally during convection oven use. ; ordrng 1 W10911403 (Turn table motor)

"Arrived on site for complaints of lid lock not opening. Found F3E2 inlet water temperature fault, F0E5 off balance load, F7E0 power loss, F0E3 overload, F2E1 UI stuck button. Spoke to SW. Found failed valve thermistor. Found drain pump and motor to be good. Will need new valve and lid latch to complete repair. Office to reschedule.; ordrng 1 W11220230 (Valve) and 1 W10810403 (Lid latch)"

"Arrived on site to inspect unit for not locking, upon inspection found the units lock mechanism broken causing the issue, replaced lock mechanism and needed the bezel. All functions worked. Ordering missing bezel. Office to reschedule ; ordrng 1 W11545554 (Bezel)"

Arrived on site for refrigerator developing frost on right side bottom of RC ( see SD-QUICKPIC). Gained access to drain pan and poured water on left side and found draining. Found drain pan draining. Checked deli drawer seal and found door sealing.

Arrived on site for dishwasher door making a noise. I inspected the unit and work area. I found the hinge grinding into the frame. I spoke to the customer adding pads to the hinge to prevent the noise. .; ordrng 2 WP8268961 (Pads)s

Arrived onsite and determined that the hitch in the closing of both doors was due to wear in the correspondent permanent part of the door and not the replaceable closer.

Arrived on site for refrigerator not cooling properly. The pot arrival sound a major defrost issue in the RC Evap compartment. After further inspection and clearing all the ice out I found that the cause of the issue was a failed main harness within the Molex connector coming out of the liner (brown/red tracer) and was missing the prong from corrosion.

"Arrived onsite to install previously designed pats. Upon arrival I installed new modules and attempted to program unit and found that my button presses would not register no matter what. I called techline and spoke to Travis, Travis advised me to check if neutral had dropped or not because that could cause ui issues which makes it impossible to program unit. Upon checking this I found that the installers/construction used the wrong power cord IE its missing neutral.; ordrng 1 WPW10396788 (Power cord)"

Arrived onsite for unit making noise. But could not test it as the tenant some how managed to drop something else inside of the unit. Let customer know that a 2MAN will need to scheduled in order to check the basket and tub to properly diagnose.

Arrived onsite for dryer not functioning. Upon arrival found unit burned at terminal block. Will order block kit for repair. Notified maintenance that a 6 ft 4 prong cord would be needed also. Office to reschedule ; ordrng 1 279320 (Block kit)

"Arrived on site to install previously diagnosed and ordered part. Due to the unit door being damaged, I removed and replaced the door and tested. Unit is operating as designed. Job completed."

Arrived on site to test unit for unit not draining. Test unit and found plug still on disposal not allowing unit to drain. Removed plug test unit and unit test good job complete.

"Arrived on site to inspect unit for not turning on , upon inspection found the unit was plugged into the disposal outlet. When plugged into the right outlet the unit worked normally. Instructed customer on proper use. Complete"

"Arrived onsite for control beeping and flashing FC error codes. Inspected unit and found issues with the electronic controls of the unit. The power relay board and harness between board and clock. All would need to be replaced. Parts 71002594 control, 71002048 harness, 71002049 harness, 71002970 harness .

"Arrived on site to reconnect the bake and broil igniters, we used the floor protectors dissemble the unit raised the legs up and pulled the cooktop out, took back panels of and inspected the igniter harness to both ovens and they where just hanging in the back causing it to spark on the body of the unit. Connected the harness onto the igniter installed the broiler back on, assembled the unit back and pushed it back and leveled out the legs. Tested the unit to see igniter work. We are ordering a new left hinge. The office will reschedule. ; ordrng 1 W11390106 (Left hinge) and 1 Partsinspection (Parts inspection)"

"Arrived on site to test unit for no power. Verified unit receiving proper voltage. Found power filter fuse was bad. Replaced fuse, tested unit, unit now working as designed. Job complete."

"Arrived on site for dryer stoping mid cycle, tested the thermal fuse on ohms an it was out, replaced the thermal fuses once again. Put the unit back together tested it. Customer stated had vents cleaned. Job complete"

"Arrived to inspect dishwasher draining issues. Confirmed the complaint and found the drain pump would work for approximately 30 seconds on a 2 minute drain. I touched it and the drain pump was receiving voltage from the control, but the motor was burning hot. Removed and replaced it and unit tested properly and drained Al of the water without any delays. Customer satisfied, Job complete"

Arrived on site for an ice machine that is making cloudy ice. Inspected unit and work area. Customer advised that he has run to ice machine cleaners and has replace two filters on this unit and cant seem to get rid of the cloudy ice. Check the unit on the unit is making proper sized ice cubes as well as filling the bin. Spoke to BR and was advised that the only potential issue with Gladiolas would be mineral buildup in the water and it either is a water source issue or calcium buildup issue inside of the ice machine. Went over user care guide with the customer and the unit is working as designed. Advise the customer to potentially look into getting a water softener for the house to avoid this issue. Call complete.

"Arrived on site for a cooktop Applegate the front right burner. Inspected unit and work area. Customer advised they were boiling some thing in one the water boiled over, and it popped and tripped the breaker. Remove the cooktop and found the element still intact.

"Arrived on site to diagnose washer that is leaking water when in use. Customer said they see a good sized puddle under the unit when doing smaller loads, but not all loads. Ran valves and unit and did verify a leak coming from the Valve housing. When I checked under the unit I also found gearcase oil splattered all over the unit and rotor, also indicating a failed gearcase. Advised unit needs a new valve / housing, and a gearcase.

Arrived to install previously ordered part. Called office and spoke with SW to assist with completing the new control process. Stayed on site until unit began operating properly.

"Arrived on site for arrange that is not holding temperature. Inspected unit and work area. The customer advised that the unit says it reaches breezy temperature but as soon as they throw the food in the oven, it is not actually cooked through. Tested the unit in diagnostics and found that the big element would not turn on due to a failed bake element.ordrng 1 W10779716 (Bake element) and 1 WP3196548 (Thermal fuse)"

"Arrived to inspect washer not completing cycles. Confirmed and found the strike defective and unit clanking. Ordering the strike, latch and will return with the previously ordered parts. Needs more work ; ordrng 1 W10754448 (CLUTCH) and 1 W11457841 (STRIKE) and 1 W11394572 (LATCH)"

"Arrived to install previously ordered parts. Removed and replaced the motor, latch, belt and cam. Reassembled and unit tested properly. Job complete"

Arrived on site for refrigerator not cooling properly. Upon arrival found cause of issue was a clogged drain line causing door not to fully shut and unit not to cool properly. Cleared drain line and informed customer to give unit 24 hrs to stabilize temps. Call complete

Arrived on site for refrigerator needing new start device. Upon arrival reconfirmed issue and after installing new start device I was able to reassemble and test and found that the compressor is fully functioning as designed and unit started cooling right away. I informed the customer to give the unit at least a full 24 hours before sticking any items back in the unit to verify that it is still cooling. Call complete

Arrived on site to install previously diagnosed in a tub. Upon arrival installed required part and then reassembled and tested unit on a high-speed spin tester ensure that tub was staying intact and not wobbling around. Found unit functioning as designed no leaks during test. Call complete

Arrived to inspect range safety issues. Opened the door and found the bottom Oven had a hole in it from the bake element underneath malfunction. Removed the bottom oven and found the bake element was destroyed. Called Whirlpool SAFETY spoke with Jennifer concession # W11NQY1WPL1. Ordering the bake element and bottom oven to complete the repair at Whirlpools request. Parts and labor will be covered for the customer per concession. ; ordrng 1 W10779716 (BAKE ELEMENT) and 1 W10777210 (Bottom Oven (Drip Pan or bake element cover))

"Arrived on site for install of new heater. Installed new heating element and tested. No issues at this time, unit functioning as designed. No water leaks detected, job complete."

Arrived on site for microwave not heating correctly. Upon arrival I confirm the complaint but found no errors in Diagnostics after further testing I found out the top half of the door lock assembly had failed after replacing a reassembled and tested unit and found unit still not heating after further investigation I found that the high-voltage magnetron capacitor and diode had also failed replace those three parts as well then reassembled and tested unit again and found unit was fully heating as design on multiple one minute water test as well as a full 10 minute bowl of ice test. Call complete

"Arrived on site to replace previously diagnosed FC door, r tech line stated to fix this issue both doors need to be ordered at same time but he could not authorize it do to it may not be covered because its a cosmetic issue, Sr#7732982903, call office, office will resolve issue and reschedule ; O-emld tckt"

"Arrived on site for install of previously diagnosed part. Installed new cavity thermostat. Tested unit and power was restored. Used cup of water to test heating functions. No issues at this time, job complete."

"Arrived on site to inspect unit for being dented on left side, upon inspection found the front cover bent and dented causing issues. Replaced front cover and moved over all hardware. All functions worked. Complete"

"Arrived on site to inspect unit for a stuck key error, upon inspection found the unit was always showing error code for stuck key. Replaced console and tested unit. All functions worked and heat returned.

"Arrived on site to diagnose washer that has a dead panel. On arrival found unit dead and unresponsive. Tested outlet and found outlet showing 0 voltage. Ran unit on an extension cord and heard a hum, but still could not get into control. Unplugged all sources from the control except power. Attached connectors one at a time till I found the source of the buzzing. Found motor is buzzing if unit is powered on, and will not allow the unit to run. Ordering motor and capacitor and main control, if motor failed and caused a power surge all 3 parts may be needed. Advised to have outlet checked as well. Office to schedule when parts arrive. ; ordrng 1 W11170317 (Control) and 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"

"Arrived on site to test unit for broken clip, tested unit found vent cover left side clip broken, attempted to fix it but clip needs to be replaced ; ordrng 2 W10854245 (Panel clip)s"

"Arrived on site to replace previously disconnected, control and oven sensor, upon further inspection main control completely cover in dust and grease, removed dust and that power wire going to the cooling fan got caught int the blades shorting out the range, tearing harness, stated to customer that more parts will be needed, cooling fan harness, main control,

"Arrived on site for a dishwasher leaking from the bottom. Upon arrival the customer stated it seems to leak from the front left, and typically when it is filling. Occasionally it will spill out of the front center. I put the unit into diagnostics mode and found no stored error codes. I then ran a diagnostics cycle and found it ran through as designed with no leaks. I started a normal cycle, and right after it filled when the water began recirculating a decent amount of water came out of the front. I opened up the unit while it was full of water and found that the water had collected to the front, and the back of the tub had no sitting water. Upon further inspection I found the unit unleveled. I found that the units front feet were on tile, and there is a drop off right behind the feet where no tile was placed. The left foot had dropped off and was causing the unit to dip forward. I fixed this and leveled the unit. I then began a normal cycle again and observed no more leak. I informed the customer on my findings and that if it happens again they may need to put a shim right behind the left foot to prevent it from slipping again. Call complete."

Arrived on site for refrigerator thats not cooling. Inspected unit and work area. Confirmed the customers complaint and found the compressor running but no frost pattern. Found the compressor pulling .400 A. Spoke to JC and was advised that we would need a sealed system repair done on this unit. Ordering parts in the office will need to contact the customer about a return date due to need for at least two hours. ; ordrng 1 WPW10507886 (Compressor) and 1 W10843121 (Drier) and 1 W10843121 (Coupler) and 1 R600kit and 1 Nitrogen

Arrived on site for a refrigerator that is making a knocking sound. Inspected unit and work area. Confirmed customer went and found the air baffle causing the noise. Replace the air diffuser and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer demonstrated that when they get ice and the ice maker begins to harvest and dispense water, it makes a loud noise. As the ice maker harvested and when the water dispensed into the tray, I could hear the dual valve making a loud chatter noise. I am ordering the dual valve, reservoir/filter head and CNOTE-LSO FOR TRAINING.; ordrng 1 W11043013 (Dual valve) and 1 W11346622 (Reservoir/filter head) and 1 CNOTE (LSO FOR TRAINING PURPOSES)"

"Arrived on site to test unit for wet clothes after drying cycle completes, tested unit with vent tester and got restricted no air flow, unplugged vent and got a good reading, unit is still heating fine, advised customer to call a professional to address this issue,