"Arrived on site to test unit for unit not heating and making loud noise. Found bad high voltage, saw unit not installed correctly unit not sitting on wall bracket. Advised customer that I could take unit down to fix it but will not be able to put it back. I replaced magnetron capacitor and diode test unit and unit heating correctly

Arrived on site for long dry times and lint building up on back side of dryer . Ran heating and vent test with kit . Found air flow restriction. Blower wheel is working . Not getting air flow at exterior vent outside at cover . Recommended having vent tube cleaned . Removed small amount of lint from unit . Job complete

"Arrived on site for no ice, diagnosed a defective icemaker,installed a new icemaker ran harvest test passed fill test passed."

"Arrived on site for dryer not heating properly . Unit would shut off after running for few minutes . Ran heating readings . Unit would heat up and cycle couple times then stopped heating . Unit is stacked in closet . Ordering control, moisture sensor harness . 2 man for job Call to set return ; ordrng 1 2man. and 1 W10298258 (Harness) and 1 W11461188 (Control)"

"Arrived on site and found saved error codes F5E2, F9E1, F8E1. Found pressure hose is damaged, took one picture.; ordrng 1 W11044559 (Pressure hose)"

Arrived on site for a dryer thats making a rattling sound during operation. Inspected unit and work area. Confirmed with the customer complaint and found the rattling coming from the exhaust hose on the backside of the unit. The customer had lined the exhaust hose with foil tape which was causing a little extra vibration against the back cabinet wall. Useda sound pad to soften the rattling noise and the unit now is working as designed with no abnormal sounds present. Call complete.

"Arrived on site and replaced lower front left wheel on lower rack. Inform customer that kick plate is not covered, job complete"

"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker fill tube being cracked and leaking, I removed and replaced the fill tube and tested the ice maker and it is operating as designed with no further leaks. No water leaks observed at the end of service, job completed."

"Arrived on site to test unit for no cool, customer stated that RC will not go below 55, exposed evap, evap has a good frost pattern, used UV light to detect and Refrigerant leaks, no leak was detected,, checked temperatures customer had RC set at 33 and FC -2, stated to customer that these settings for temps would effect the proper functioning of unit, put temp to recommended settings, advised customer to monitor and if issue persists to call us back, at this time unit is running as designed, job cooling"

Arrived on site to inspect unit for not cleaning clothes and adding soot to load. Upon inspection found the units heater was blowing out black soot due to a non converted gas heater. Spoke with customer about conversion. Customer will have new dryer connected correctly.

"Arrived onsite for dryer not turning off and not heat. Upon inspection I found motor relay stuck shut, heating element showing open and safety thermostat open. ordered control, heating element and will return with thermostat. ; ordrng 1 EBR63615906 (Control) and 1 5301EL1001J (Heating element)"

Arrived on site for fridge icemaker not working. I inspected the unit and work area. I found the ice maker fan incased in ice. I tried to put the unit into diagnostics to test the ice maker and the unit would not go. I power cycled the unit and still could not enter diagnostics. I tested the defrost element and found it open. I spoke to the customer about needing a new UI and ice maker defrost element.I am ordering the UI and defrost element. The office will reschedule when we have eta on the parts.; ordrng 1 5304527929 (UI)

"Arrived on site to test unit for lights in FC not illuminating. Found top right module was bad. Replaced module, tested unit, unit now working as designed. Job complete."

"Arrived onsite for outside portion of dual right front burner not energizing. Replaced switch for right front dual burner, . Ordering right front dual element. Office to reschedule ; ordrng 1 WPW10275049 (Dual element, right front)"

"Arrived on site for oven not heating properly. I inspected the unit and work area. I gained access to the control and found the control burnt. I tested the heating elements, and both temperature sensors. Everything checked good. I replaced the control and reassembled the unit.

Arrived onsite for oven locking and burning food. Ran test cycle at 325 degrees and unit has runaway temperatures exceeding 425 degrees. Canceled before door locked. Unit will need new control board and temperature sensor.

Arrived on site to replace inverter board and thermostat from previous diagnosis. Replaced fuse and fixed burnt wiring issues. Found inverter board I was sent with was damaged in box. Needing new inverter board. Office to reschedule. ; ordrng 1 W11325604 (Inverter board)

"Arrived on site and inspected washer and found motor control is burned out. after replacement confirmed operation by running a diagnostic diagnostic cycle, job complete"

Arrived onsite for the spin plate not staying stable. Looked at the plate and did notice that the glass plate was not sitting correctly. Re aligned the plate and the roller spacer. Tested the unit and unit tested good. Let he customer know that the unit is made the way it is from the factory and to keep on eye on if the plate or cup that gets placed inside sits flat and the plate glass plate doesnt shift. No issues at this time. Job complete

"Arrived on site to diagnose refrigerator that has issues with door shelves and a small water leak coming from it. Examined unit and found the door and shelves have cracks in them due to age, but is not affecting the function of the unit. Water drip is coming from a Crack in the evap drip tray

Arrived on site for dishwasher needing new element due to recall on older style element. Upon arrival confirmed issue then installed new part. Reassembled and tested unit and found no leaks during tests. Call complete

"Arrived on site to diagnose dryer that is making loud noise when in use. Ran unit and when it shut off you could gear a grinding sound. Disassembled unit and found the blower wheel was wobbling on the motor shaft, and the wheel collar was fused / rusted to the motor.

Arrived on site for a washing machine that has water left the bottom of the washer and will not allow the customer to start a new cycle. Inspected unit and work area. Canceled out the cycle and attempted to drain the unit. Found the unit shut off before it was done draining. The unit rebooted and I tested it again. Found the drain pump impeller separating from the motor. Replaced the drain pump and tested the unit. Found the unit shutting off and turning back on several times while attempting to test. Checked voltage to the unit and found voltage jumping up and down. Checked the wall and found that the unit was plugged into a three prong to two prong adapter thats attached to a two prong outlet. Attempted to use another outlet with the same adapter. The unit continue to have voltage issues. Checked the tube to three prong adapter and found a burn mark on one of the prongs. Switched out the three prong a two prong adapter with another one and the unit began to work and operate as designed. I did advise the customer that using that adapter can cause issues with the unit if not properly grounded. Did advise that she might want to look at changing the plug behind her washer prior to further continual use. The unit is now working as designed. Call complete.; used 1 W10919003 (Drain pump) from stock

"Arrived on site for a dishwasher that wont wash dishes. Inspected unit and work area. Ran the unit through diagnostics and found an F6 E1 (low/no water detected during fill) error code. I ran unit for an auto test and noticed water spraying all over the floor. Canceled the cycle and check underneath the unit. Found that rodents had chewed through the inlet water hose going from the valve to the tub. Cleaned up excess water and quoted the customer $67.76 for parts, $255.75 for labor, and $26.69 for tax. The customer agreed to the repair. Ordering the inlet water hose and will return ; ordrng 1 W10878507 (Inlet hose)"

Arrived onsite for cooktop with abnormal flame. Upon inspection I found that the cooktop is not being cleaned properly se pix. I adjusted center burner and cleaned the orifice an tested it and found the flame normal this time.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the motor and went to put the unit into diagnostics. Found the motor humming and attempting to spin cycle very slowly. Check voltage from the control and found the control sending 120 V to the motor. Replaced the control and tested the unit again. He had me unplug the rotary switches on the control and test the unit again. Found the unit acting normally with the rotary switches disengaged. He then advised that the issue would be with those rotary switches and replace all switches and the harnesses. Ordering parts in the office will need to contact the customer about a return date due to multiple items coming from different locations.; ordrng 1 WPW10285518 (Wash temp cycle switch) and 1 WPW10285511 (Water level cycle switch) and 1 W11211519 (Upper harness) and 1 W10786100 (Jumper harness) and 2 WPW10285512 (Soil level/rinse options cycle switches)s

Arrived on site for wall oven not operating correctly. Upon arrival customer stated that broil function would work but the issue was the clean button and bake button functions were not responding when activated. Found that the inner control of the UI panel was broken not allowing the UI panel to send a signal to the main control that the bake option needed to be turned on. Will need office to reschedule with customer once authorization and part availability is known; ordrng 1 5765M451-60 (Panel ui+ribbon) and 1 Cnote (Needs ahs authorization before rescheduling)

"Arrived on site for a washing machine that is skipping cycles. Inspected unit and work area. Ran into diagnostics and found an F8 E1 (low/no water detected during fill) error code. Tested the unit in manual valve testing and found the hot water valve not allowing water into the unit. I pulled off he hose and found the valve caked with sand and sand in the hose. Replaced the water valve and tested the unit. The unit began to work as designed. Call complete."

"Arrived on site to diagnose refrigerator that is sometimes not dispensing water. On arrival the unit was working as designed, but this happens at random. Advised customer that the reservoir in the RC is freezing up sometimes, which is why the issue is intermittent. Increased Temps 2 degrees, also advised to keep airflow gaps open. Removed evap cover and added permagum and foil tape to seals on fan scroll. Reservoir should no longer freeze. Call complete."

Arrived on site for dryer stopping after 3 to 5 cycles back to back were performed. Upon arrival confirmed issue and after further testing found timer motorboat failing. Replace both parts and then reassembled and tested unit and found unit fully functioning as designed inform customer that dryers ready for use. Call complete

"Arrived on site to replace previously diagnosed door skin, replaced door skin , unit is now per manufacture specification, no leaks detected job complete"

Arrived on site to inspect unit for not broiling. Upon inspection found the unit tried to broil but extinguished itself immediately. Tried to replace valve to fix issue but gas valve was broken in the box. Ordering new valve. Office to reschedule ; ordrng 1 W11239228 (Valve)

Arrived onsite for unit not draining. Upon arrival found bottom of tub filled with water. Found disposal knockout plug was still there. Removed knock out plug and unit drained correctly. No leaks present at this time. Job complete

"Arrived on site to inspect unit for not spinning out clothes, upon inspection found the units worked normally but the clothes had been loaded weird. Instructed customer on proper use. Complete"

"Arrived on site to test unit for humming noise, tested unit found fail transmission and broken drive shaft.

Arrived onsite to replace previously diagnosed parts. Replaced UI and found UI not responding. Replaced control board and still no change. Called tech line for assistance. Tech suggested placing old UI back and running test. All test passed but when running a load the start button was intermittently functioning. Tried new board again and still no response. Need to order another UI. Returning UI as defected. Provided SR#7732991244. Office to reschedule ; ordrng 1 W11478519 (UI)

"Arrived on site and Homeowner says refrigerator never cooled since last repair, Removed rear panel and found a high side leak on the compressor. Sent a short video to KB/service management. Did not see any signs of leaking on the evaporator. Sealed system will need to be redone; ordrng 1 W10139460 (Compressor) and 1 WP2188823 (Evaporator) and 1 Tj90sf8404 (Access valve) and 1 Wpw10143759 (Dryer)"

"Arrived on site to replace control and condenser motor from previous diagnosis. Found control and condenser motor were good but swapped anyway as I was unable to get compressor to turn on. Replaced parts and still not able to get compressor on. Used temp. start device and run cap with same results. Attempted to put unit into diagnostics but kept kicking right out of diagnostics. Recommend replacing UI and control on return visit then testing. If same issue persists, need to call tech line as compressor windings tested good. Continuity tested good through harnesses. Inspected door harness and found no damage and unable to break continuity by shaking, moving and/or wiggling. Recommend 2hrs on return visit. Requesting AHO. Office to reschedule. ; ordrng 1 W11082783 (UI) and 1 WPW10448874 (Starter) and 1 W10590083 (Run cap)"

"Arrived to install previously ordered parts. Once the main control was replaced, I cycled the power 5 times per service pointer W11498806. Reassembled and unit didnt have the system information for model and serial numbers. Unit ran I diagnostics, but wouldnt work on consumer cycle. Job complete UI and Main control dont match."

"Arrived on site and replaced bimetal and adaptive defrost control. Confirmed heater and heater harness are working properly. Refrigerator has still not completely defrosted took pictures, recommended to apartment resident that it be left unplugged for another 24 hours, job complete"

"Arrived onsite for unit not turning on. Hit the power button and unit did not turn on. Upon further inspection, found that the ui panel needed to be replaced. Replaced the ui panel. Tested the unit. Unit tested good. No issues at this time. Tenant was wondering about issues with the ventilation being possibly the issue if the unit creates moister on the inside that the unit shows not be used because it can mess up the electronics inside the unit. Let tenant know to have in house maintenance to check the ventilation tube and in wall to be sure no blockages are present. No issues at this time. Job complete"

"Arrived on site for an oven thats giving an error code. Inspected unit and work area. The customer advised they were unaware of the error code that was present and that she thought it might be an L3 but was unsure. I attempted to replicate the issue by putting the unit on a bake cycle for 35 minutes and could not replicate the issue. Used a temperature sensor to check temperatures and found he unit cycling as designed. I buy the customer that because I could not replicate the issue, I would not be able to determine as to what was going on with the unit. Told the customer to test the unit several times to see if the error code comes back and to notify their extended warranty so we can properly order parts. The unit is working as designed. Call complete."

"Arrived on site to test unit for latch not engaging. Found cold water valve connection came loose prevent unit from getting water. Secured connection, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site for customer complaint of unit not dispensing ice or water, found failed control board, ordering control.. ; ordrng 1 W10789107 (Control board kit)"

"Arrived on site to test unit for no ice production. Found icemaker didnt respond to diagnostics. Replaced ice maker, tested unit, unit now working as designed. No leaks detected. Job complete."

Arrived on site to replace door. Replaced door test unit and unit test good job complete.

"Arrived on site for arrange that is not working so well due to the control panel being melted. Inspected unit and work area. The customer advised that they were making candy on their cooktop and the pot overflowed and fell across the control panel burning the control panel. Since that happened, the control panel has not been as responsive as it used to be due to the issues caused by the burning. They wanted to replace the control panel.; ordrng 1 WP74005747 (Control panel)"

"Arrived on site for a washing machine that shaking excessively and does not have a lot of water entering the washer. Inspected unit and work area. The customer advised the unit isnt walking on her but it seems to be shaking pretty aggressively during the spin cycle. Ran the unit through a high-speed spin and the customer advised that was exactly what she was saying. I did explain that on these units, the vibration is normal. Did explain water level with the customer and whenever user care guide. Ran the unit through diagnostics and found no stored error codes. Round the unit for an auto test in the unit ran as designed. Call complete."

Arrived onsite for DW with no power. Upon inspection I found connections at the junction box loose. I corrected this and tested unit and found unit operating as designed no leaks. Job complete

"Arrived on site and customer is experiencing gas smell while oven is on. They do not smell it while cooktop is running. Customer says they are not having a cooking problem with oven. Started oven to preheat and it reached temperature correctly observed it reignite four more times and did not notice any gas smell. I observed oven running for 25 minutes with no issue. Sent videos of ignition and flame to KB/service management. Explained to tenant that as long as oven is cooking and it is safe and gas/fuel is being consumed. Natural gas aroma is an additive and isnt necessarily burned away completely, job complete"

Arrived on site to diagnose washer that doesn't have the indicator LEDs coming on the various function keys. Customer powered on unit and showed me no lights are coming on the buttons. Power cycled unit and ran LED test. Verified all lights working. Exited diagnostic mode and restarted unit. Verified lights are now working as designed. Advised to power cycle the unit if they see weird things like this or console hangup. Advised customer to connect appliance to whirlpool app to be able to update software. Unit now working as designed. Call complete.

Arrived on site for a washer that is not allowing the unit to start a cycle. Inspected unit and work area. Ran unit through diagnostics and found an F7 E5 (shifter fault) and F2 E1 (stuck key) error codes. I tested the unit several times in manual agitation and span and the unit ran as designed. Ran the unit through an auto test and the unit ran as designed. Had the customer start a cycle and watch the unit complete an entire quick wash cycle without stopping.

"Arrived on site for refrigerator with a crack fill line. Upon arrival I was able to confirm the complaint and after further inspection I found the location of the crack was in the reservoir tube going from the filter into the Reds tube right next to where the condenser fan was located. I was able to bridge the gap of the hole with a 5/16 hose connector then reassembled and tested the unit and found that the fridge had no leaks around the icemaker or water dispenser or any other fill lines through unit. Call complete ; ordrng 1 Unknown (5/16 hose bridge connector (from Tg truck stock)), O-SMS tckt"

Arrived to inspect microwave not powering on. Confirmed the complaint and found a crack in the door. Unable to uninstall the unit due to physical limitations. Ordering the door and will return with all previously ordered parts. Needs more work. ; ordrng 1 WB55X10868 (Door Complete)

"Arrived onsite and repaired refrigerator which had the switch sticking and flooding water on occasion. Replaced chute, All checks good. Advised customer on repair."

"Arrived on site to inspect range cooktop burners not igniting. Upon further inspection, the customer advised that the front left burner does not light. I tested all burners and found the front left is not igniting, but the ignitor is arcing sideways. I removed the cap and attempted to clean the burner head and retested. The burner continued to fail. I am ordering the front left burner head and burner caps.No gas leaks detected during service.; ordrng 1 WPW10406878 (Front left burner head) and 1 WPW10299236 (Burner caps)"

Arrived onsite to install previously diagnosed pats. Upon arrival I installed new latch and tested unit and found unit operating as designed no leaks. Job complete

arrived onsite for unit not giving power. Tested the unit and unit was not working. Checked the white fuse and fuse checked good. All voltage coming in was good. Replaced the control and the unit still did not respond. Called tech line. Had me check voltage and power that was coming in was good. But the control was still not powering on. Tech line said to re order the control for replacement once again. Got sr#7732980002. Let customer know of whats going on. Re ordered part. Office to reschedule ; ordrng 1 W11525996 (Control)

"Arrived on site for icemaker not producing ice, I pulled the ice maker to the side replaced the fill tube heater reassembled the unit and switch the ice maker on. Job complete."

"Arrived on site to diagnose the Dryer/Washer combo, put it on diagnostics and tested the unit we got no response to the lid latch. Pulled the control panel open and tested J6 from the control and panel Found the lines open, tested the lid latch directly and determined the upper harness is bad. ; ordrng 1 W11028053 (Upper harness)"

Arrived on site for washer needing previously diagnosed ACU. Upon arrival reconfirmed issue. After installing needed part I reassembled and tested unit and customer set normal wash and found unit fully functioning as designed. Call complete

"Arrived on site to test unit for leaking from door gasket. Found bellow was torn causing leak. Replaced bellow, tested unit, unit now working as designed. No leaks detected. Job complete."

Arrived on site to install previous diagnostics parts. Removed failed interlock and switches. Installed new and tested operation. Found drawer not staying closed. Called Whirlpool tech support and spoke with Kurt. Found primary switch controls door. Adjusted left interlock and tested operation. All tested good.

Arrived onsite for washer giving error code. Upon arrival put unit in diagnostics and recorded F8E1 no water entering tub or sensor error. Cold water seems to be low flowing ran valve test and found hot water to face good flow but cold water to only have a slow trickle. This slow flow is likely the cause of the error. Notified home owner that due to setup (stacked in closet) two technicians will be needed.

"Arrived on site to install previously diagnosed and ordered part. Due to the main control failure, I removed and replaced the control and cleared the drain and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to diagnose a range that is not turning on. Found wiring burned in junction box and removed burned wires. Rewired unit properly and all is working properly at this time.

Arrived onsite for unit leaking. Looked at the unit and checked the drip pan and you can see where the leaking has been occurring a lot and it was the neck of the fill hose dripping as there is some calcium buildup on the bottom side. Tested the unit but it would not leak any where when testing.

Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator that is not cooling. Found thermostat failed and replaced it. Tested unit and found all is functioning properly at this time.

Arrived on site to diagnose a refrigerator that is not producing ice. Customer is going to order correct icemaker and have apt maintenance replace it.

Arrived on site to diagnose a range that oven temp can't be lowered. Control housing is damaged and control would need to be replaced to complete repairs.

"Arrived on site to inspect unit for not washing clothes or advancing, upon inspection found the units valve was clogged but still usable. Cleared valve of debris and unit worked normally. All functions worked. Complete"

"Arrived on site to inspect unit for not turning normally, upon inspection found the units gear case was leaking oil

"Arrived to inspect microwave counter light not working. The CX had replaced the bulb and I found it was not compatible with this unit. I tested the lamp outlet and had 120.3 VAC. I tested another bulb and it did not illuminate. I removed the main control and found the light control IC, 7919, had catastrophically failed. I removed and replaced the control and tested. Operational test good."

Arrived on site for dryer and eating previously diagnosed ACUs and Harness. Upon arrival installed required parts. Ive been ran a autotest setting after adding moisture to the strips in order to verify that unit could function as designed without showing any error codes up. Found unit fully functioning as design and heating as required. Call complete

Arrived onsite for unit not washing at times. Put unit in automatic diagnostics and found. Went ahead and replaced the control. Replaced the control. Unit working with no leaks. Unit still did show a long drain error code. Looked at the filter and saw it was clogged up. Let customer know that the filter needs to be cleaned and run a cup of vinegar through the unit to help with cleaning. No leaks at this time. Job complete

"Arrived on site to test unit for RC not cooling. Found FC evap completely frosted over. Removed frost and found dark blue wire on bimetal had popped out of bimetal. Heater tested good. Replaced bimetal, tested unit, unit now working as designed. No leaks detected. Job complete."

"Arrived on site to inspect oven temps. Upon further inspection, the customer advised that they had an inspection on their home and were told the oven temps were off approximately 50 degrees. I explained the process of testing oven temperatures and what tools are needed and not needed. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temps was 414 degrees.No repairs needed at this time, job completed."

"Arrived on site to replace cooktop from previous diagnosis. Inspected cooktop and found no flaws or damage. Replaced cooktop, tested unit, unit working as designed. Job complete."

Arrived onsite to replace previously diagnosed parts .

Arrived to inspect dishwasher not draining. Confirmed the complaint and found the drain pump was missing all of the fins. Removed and replaced it. Reassembled and unit tested properly without any issues or leaks. Job complete

"Arrived on site. Diagnosed a defective water filter housing,replaced housing assembly checked tubing no leaks tested housing operation good."

Arrived onsite for cavity bottom warped. Upon arrival inspected unit. Found bottom with major bend in panel. Tried adjusting panel but did not work. Replaced panel. Unit is functioning properly. Job complete

Arrived on site to install previous diagnosed part. Gained access to sump assembly. Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. Found all components operating and no leaks detected during service.

Arrived on site to test unit for not being able to start unit. Test unit and found bad ui. Replaced ui test unit and u it test good job complete.

"Arrived on site for install of previously diagnosed parts. Installed new gear case, belt, cam, hub and wash plate. Unable to test, as they moved the unit and the drain hose is missing. Job complete."

"Arrived on site and replaced door catch and motor, dryer is now running normally, job complete"

"Arrived onsite for unit with F2 error code, oven suts off y itself. Upon arrival preheated oven to 350, when oven reached 240 oven shut off and began beeping. Control does not respond until unplugged to reset. Need to replace control and temperature sensor.

Arrived on site for unit making grinding sound from motor when trying to wash. Tenant played video of the sound. Was unable to operate the unit upon arrival due to rodents cutting through many of the wires to components. Need to replace wiring harness and sump and motor.

Arrived onsite for a refrigerator with leds not working. Upon inspection I found that 2 of the modules had failed. I quoted customer for led R/R customer agreed. I installed 2 new leds and found unit operating as designed.

Arrived onsite and completed the repair of the cooktop by installing the knob bezels. all checks good.

"Arrived on site for install of previously diagnosed part. Installed new console. Unit tested good, job complete."

Arrived onsite and found unit leaking from the dispenser being loosely fastened. Tightened down screws holding the dispenser secure and eliminated leaking. Unit is now operating as designed. All checks good.

"Arrived on site to inspect unit for not heating up quickly on right front element, upon inspection found the unit was burnt out in the middle coil of the element. Replaced switch and element, all functions returned with no issues. Complete"

"Arrived on site to replace previously diagnosed heater, bi metal, thermistor, and control board, unit was rewired not to manufacture specification, bi- was also removed by previous company, rewired back to manufacture specification, installed Bi-metal, replaced thermistor, and evap fan, water penetrating from liner into control board housing caused control damage, replaced control also, used perma gum to seal all potential air leak to evap, if issue persists, recommend replacing evaporator cover, powered unit back on, evaporator developed good frost pattern and fan power on, unit running as designed job complete"

Arrived onsite and found unit operating with a leak. Made adjustments to the seals and level to eliminate the leak and advised customer on best use and care practices to prevent a leak in future. All checks food. Unit is now operating as designed.

Arrived onsite for dishwasher with no power. Upon inspection I found the black wire loose in the junction box. I reconnected wire and tested unit and found unit operating as designed. Job complete.

Arrived on site to diagnose an ice machine that has a damaged panel. Found lower cover stainless scratched and stainless skin will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11296659 (Panel)

Arrived to instal previously diagnosed and ordered parts. I removed the failed upper bearing assembly and felt wiper and installed the replacements. I tested the unit and it operated as designed. ; ordrng 1 WE12M29 (Belt (already installed))

Arrived on site to test unit for unit not draining. Test unit and found drain pump getting hot. Replaced drain pump test unit and unit test good job complete.