Service History 965 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite for refrigerator not dispensing water or ice. After inspected the unit I found the door switches would depress and turn off the lights but no function at the dispenser. I tested P3-7 to P1-2 at the main control and found no voltage going to the valve when the dispenser paddle is pressed. I checked continuity at the paddles and found them in range. I tested the left side RC switch again and the switch popped out at me. The dispenser is now working every time. I replaced the switch and the unit is working as designed. I noticed a small dent on the left side door where the switch touches the door. I added a provided plastic square to the dent to try and prevent further issues with the door switch. No leaks detected during time of service. Customer had some concerns with the mullion not sliding in correctly or being off center. I uninstalled the mullion and found 1 of the wires on the mullion side had backed out of the connector so I replaced the mullion as well. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS01

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/10/2021

"Arrived on site to install previous diagnosed part. Powered off at circuit breaker. Gained access to UI, removed failed UI and installed new. Reinstalled unit and powered unit on. Performed setup operation and tested unit. All tested good. Spoke with customer on attempting to keep steam from control panel."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS5

Near Austin, TX 78753

Wesley

Job Details: 05/10/2021

Arrived onsite and found microwave cook plate dislodging while in use. Tested thoroughly and found all operating as designed with no defective parts or operation. Was able to replicate problems by loading weight on one side of plate or by taking the support ring partially off track. Advised customer on best use and care. All checks good.

We serviced a

KITCHENAID RANGE

Model KGRS505XSS00

Near Georgetown, TX 78628

Jonathan S

Job Details: 05/10/2021

"Arrived on site to install previous diagnosed part. Gained access to igniter and tested operation. Found no amps to igniter. Gained access to igniter connection and measured resistance and found opened. Removed failed igniter and installed new. Tested operation and found igniter glowing and flame ignited. Assembled unit and tested operation to preheat. Tested all other operations. Found center burner and right rear burner not igniting. Found center burner clogged with grease and screws rusted up, would need to replace orifice holder and burner. Back right has failed spark igniter and harness.

We serviced a

KITCHENAID MICROWAVE

Model KCMS1555RSS2

Near Lakeway, TX 78738

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of door not opening and not starting, found broken control panel. Needs part 8205816; ordrng 1 8205816 (Control panel) and 1 Cnote (Office to follow up)"

We serviced a

AMANA MICROWAVE

Model AMV2307PFS2

Near San Marcos, TX 78666

Andrew

Job Details: 05/10/2021

"Arrived on site to test unit for not responding. Found brown wire on control relay not connected. Connected wire, tested unit, unit works good. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Austin, TX 78725

Jacob

Job Details: 05/10/2021

"Arrived onsite for unit not making ice. Customer said the unit just recently started making ice. Looked at the ice bucket inside the unit and saw a good amount of ice made. Heard unit fill the ice maker, felt for water in ice maker, felt water. Customer said if unit is working then we can just leave it alone. No leaks at this time. Job complete"

We serviced a

KENMORE FREEZER

Model 253.264721

Near Austin, TX 78737

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit not maintaining temperature, found customer replaced main control and UI control, ordering thermistor. ; ordrng 1 297018400 (Thermistor)"

We serviced a

MAYTAG MICROWAVE

Model MMV6190FZ1

Near Austin, TX 78749

Leonardo

Job Details: 05/10/2021

Arrived on site to test unit for door not closing correctly. Test unit and found upper switch holder stuck in the door closed position when door opened. Secured upper switch holder test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78727

Scott

Job Details: 05/10/2021

"Arrived on site for no cool fridge . Found fresh food evap covered in ice . Following service pointer W11329116C, found thermistor too high on line . Steamed out all frost and ice off fresh evap. Replaced and proper placement of thermistor, replaced control and fresh evap cover . No water leaks detected at time of service. Job complete"

We serviced a

MAYTAG WASHER

Model MHWE450WW01

Near Round Rock, TX 78681

Wesley

Job Details: 05/10/2021

arrived onsite for unit filling while in standby and off. Intermittent. Ordering the inlet valves to repair. Office to reschedule. ; ordrng 1 WPW10289387 (Valve) and 1 WP8183181 (Nozzle)

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Austin, TX 78754

Robert

Job Details: 05/10/2021

Arrived on job to replace previously diagnosed parts. After replacement test operation and run calibration. No leaks detected at time of service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Austin, TX 78731

Luis

Job Details: 05/10/2021

"Arrived on site for freezing in fresh food compartment. Found multiple items frozen in fresh food compartment removed icemaker assembly checked damper operation good,door sealing correctly checked gaskets good,called tech support ordering a ui control,thermistor found defective door bin also ordering bin. ; ordrng 1 W10316760 (Thermistor) and 1 WPW10355264 (Bin) and 1 W11265135 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

"Arrived onsite for refrigerator not cooling in both sections. Upon inspection found fans and compressor running. Compressor did sound a little louder than normal. Found compressor to be hot and discharge line extremely hot. Unit is having a sealed system issue. Ordering evaporators, compressor, valve, non up dryer, oil less gauges and lokring. Unit will need sealed system technician scheduled for two hours. Office to reschedule. ; ordrng 1 LOKRING (LOKRING ) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 W11099748 (evaporator) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR )"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, TX 78728

Scott

Job Details: 05/10/2021

Arrived on site for clicking noise . After talking to customer found washer is not agitating . Found actuator failed . Replaced part . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete .

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

"Arrived onsite for washer not completing cycle and making noise. Upon arrival put unit in diagnostics and found stored error codes for F7E8 motor stator over temp and F3E2inlet water temperature fault. Ran auto test and found unit noisy during agitation. Inspected underneath unit and found warn components. Unit will need replaced Rotor, stator, washplate, gearcase and inlet valve. Returning with prescreened parts as well. Will need AUTHO. Office to reschedule.; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W10752283 (washplate) and 1 W10754158 (motor stator) and 1 W11173597 (housing)"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2588WER00

Near Austin, TX 78739

Luis

Job Details: 05/10/2021

"Arrived on site for no ice. Ran diagnostics on optics failed diagnosed defective optics,replaced optics tested optics passed."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, TX 78724

Robert

Job Details: 05/10/2021

Arrived on job for complaints of front left burner not working. Found gas is flowing but no spark to that burner. Replaced module and test. Range working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite for refrigerator leaking water. Upon inspection I found the filter housing leaking constantly. The customer stated that it started leaking when they put in a new filter. I could not see any visible damage to the filter head. I accessed and replaced the reservoir with filter head. I also replaced the inlet valve jic. I turned the water back on and installed the filter. The unit is no longer leaking but there was water sitting in the bottom of the RC and ice starting to form. I also found the FC door was frozen shut due to water dripping down from the RC. I found some small gaps in the liner under the RC pantry door so I called techline to report. Spoke to rich SR#7730720171 he advised I fill the gaps with some adhesive but do not attempt to pull the door open while its frozen because it can tear the liner. I advised the customer of this and explained the manual defrosting process for this refrigerator the unit is otherwise working as designed at this time and no leaks detected after servicing the filter housing. Job complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXTS0

Near Austin, TX 78738

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, then found failed recirculating pump, I replaced recirculating pump assembly, unit tested good. ; ordrng 1 WP2313628 (Recirculating pump)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Georgetown, TX 78628

Lou

Job Details: 05/10/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit consistently being off balance, I removed and replaced the gearcase, cam, & basket and calibrated the unit. Placed unit in diagnostics and tested in manual test mode and tested the high speed spin and unit is operating as designed. Tested unit in diagnostics and it continues to operate as designed. No water leaks observed during service, job completed"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near Austin, TX 78730

Luis

Job Details: 05/10/2021

"Arrived on site for no ice. Ran diagnostics found water leaking from reservoir drain cap during fill,tightened cap to reservoir unit passed all other diagnostics test,water filled reservoir,pumps powering on,evaporator built up frost.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Manchaca, TX 78652

Kevin

Job Details: 05/10/2021

"Arrived on site and inspected dryer and found it is not heating. Inspected incoming power and found one leg of power is missing at terminal block. Also checked airflow and found it is restricted. Found leveling feet are missing, these are not covered for replacement under warranty. Recommended that homeowner contact whirlpool for replacement. Customer inspected vent exit on exterior of home and found it is blocked with lint and cleaned it during the service call. An electrician will be needed to correct the issue, job complete."

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW0

Near Austin, TX 78701

Kevin

Job Details: 05/10/2021

"Arrived on site and inspected washer and found bellow is damaged, after replacing it washer is now operating properly, job complete"

We serviced a

MAYTAG MICROWAVE

Model MMV5208WS1

Near Austin, TX 78754

Robert

Job Details: 05/10/2021

We serviced a

KENMORE WASHER

Model 110.477897

Near Austin, TX 78727

Scott

Job Details: 05/10/2021

Arrived on site for low flow error code . Ran diagnostics and little water entering washer . Recommended replacing valve and flow meter . Ordering valve and meter No water leaks detected at time of service. Call to set return .; ordrng 1 WPW10156253 (VALVE )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Cedar Park, TX 78613

David S

Job Details: 05/10/2021

Arrived on site for housing not ejecting the filter. I inspected the unit and work area. I found the housing missing back piece holding the latch in place. I found the missing piece under the fridge and reclined it in. I found the housing workings as designed. I tested it multiple times.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Austin, TX 78744

Kevin

Job Details: 05/10/2021

"Arrived on site and inspected the washer and found saved error code for main control fault. Found washer shares an outlet with a gas dryer and recommended that this not happen. Ran all functions in manual diagnostics and everything passed, replaced control and actuator and ran a calibration cycle and it completed properly, job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Manor, TX 78653

Jacob

Job Details: 05/10/2021

Arrived onsite for door gasket being ripped and power issues. Called N.E.W. Techline. Was able to get authorization for replacement of the HV control only. Replaced HV control. They are aware of the new door needed to be ordered because the door seal is glued and foamed in with the door and can not replace on its own. Needs authorization before returning. Ordered door. Office to reschedule. ; ordrng 1 W10815686 (dor-fip bl)

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Austin, TX 78726

Scott

Job Details: 05/10/2021

Arrived on site for washer not agitating . Ran diagnostics. Found actuator had failed . Replaced actuator. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/10/2021

Arrived on site for refrigerator with seal clips broken on FC and scratch on left RC door. Inspected unit and work area. Attached picture of FC door to work order. Found right FC door has broken horizontal seal broken. Found no ERA available on seal. Office to schedule appointment when ETA is available. All other operations are working. ; ordrng 1 W11306510 (Horizontal SEAL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Austin, TX 78738

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit clumping ice, found ice debris in fill line which maybe causing spraying over into bin, I cleared ice and ran harvest and fill tests, unit tested good."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Wimberley, TX 78676

Andrew

Job Details: 05/10/2021

"Arrived on site to replace clutch, rotor and stator from previous diagnosis. Had to drill rotor bolt out. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

GE RANGE

Model CGS990SET2SS

Near Georgetown, TX 78633

Lou

Job Details: 05/10/2021

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the hot surface lenses and the bottom bake ignitor. When I went to test the bottom oven, the ignitor illuminated and the burner ignited then the ignitor broke. I found the ignitor defective and will be ordering a new ignitor and office to schedule return service. ; ordrng 1 WB13K10043 (Ignitor)"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Meadowlakes, TX 78654

Cliff

Job Details: 05/10/2021

"Arrived on site to diagnose a washer that is making unusual noise. Found air vent hose disconnected from tub, causing knocking in spin. Remounted hose properly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV02

Near Cottonwood Shores, TX 78657

Cliff

Job Details: 05/10/2021

"Arrived on site to diagnose a refrigerator that has ice cubes fall intermittently from dispenser. Found all parts and components fully functional. Advised homeowner that if cubes don't fall fully through ice door and get caught, they will melt and eventually fall out to allow door to fully close. No further repairs needed and no leaks were found at time of service."

We serviced a

WHIRLPOOL RANGE

Model WOD51EC0HS01

Near Austin, TX 78737

Leonardo

Job Details: 05/10/2021

Arrived on site to test unit for console not responding. Test unit and found bad console. Tried pre heating oven and display went complete out. Ordering new console office to reschedule ; ordrng 1 W11297709 (Console stainless)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near Round Rock, TX 78665

Wesley

Job Details: 05/10/2021

Arrived onsite and found icemaker had been off at the switch. Tested in diagnostics and found unit operating as designed. Advised customer to call back if unit continued to not produce after being turned on. All else checks good including fill and icebox fan.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB02

Near Georgetown, TX 78633

Lou

Job Details: 05/10/2021

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=32 degrees & RC=56 degrees. Removed the evap cover and found the evaporator with a poor frost pattern (only bottom 2 coils with frost). Pulled unit out and tested amp draw to compressor and got .74amps. Unit will need a sealed system repair. No water leaks observed during service, job completed."

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DS02

Near Georgetown, TX 78628

Lou

Job Details: 05/10/2021

"Arrived on site to inspect wall oven/microwave combo console not responding. Upon further inspection, I attempted to turn the microwave on and the console/UI failed to respond. I placed the unit in diagnostics and the display showed F2E1 and would not allow me to go any further. I removed and replaced the console and retested and unit is operating as designed. Job completed"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW0

Near Smithville, TX 78957

Jacob

Job Details: 05/10/2021

"Arrived onsite for unit oven not turning on. Tested unit. Unit would not heat in the oven, upon further inspection. Found that the terminal block and wiring harness had burned up. Took pic of burned wire. Ordered parts to return with. Office to reschedule. Customer would like late morning to the rest of the day if possible.; ordrng 1 W11432194 (MAIN HARNESS ) and 1 W11432569 (CONTROL ) and 1 WP3196548 (fuse-thrml) and 1 WPW10245259 (block-term)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Austin, TX 78732

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit not heating, found power supply issues, instructed customer to have cord and outlet replaced."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QD2A

Near Smithville, TX 78957

Jacob

Job Details: 05/10/2021

Arrived onsite to replace parts ordered by previous tech. Replaced both parts.Was able to determine that the UI key pad underneath needed to be replaced. Ordered part. Needs authorization before returning. Office to reschedule ; ordrng 1 5304517587 (SWITCH ASSEMBLY )

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Round Rock, TX 78681

Wesley

Job Details: 05/10/2021

Arrived onsite and found belt torn and motor pulley sheered off. Replaced motor belt and blower. Unit is now operating as designed.

We serviced a

JENN-AIR OVEN

Model JJW2430IL

Near Rollingwood, TX 78746

Leonardo

Job Details: 05/10/2021

Arrived on site to test unit for loud noise. Turned oven on to 350 ran unit for 40 minutes no loud noise. Just normal fan noise. Couldnt duplicate the problem at this time.

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Leander, TX 78641

David Z

Job Details: 05/10/2021

"Arrived to diagnose dryer that is not heating. Checked heating element and voltages. Found fuses and thermostats good, found heating element open. Element looks like it had overheated and there was a large lint buildup, likely due to unit not venting properly. Strongly advised customer to have vents cleaned to prevent any more overheating issues. Replaced heating element and retested. Verified unit is now heating as designed. Collected $290.49 via CC."

We serviced a

KITCHENAID OVEN

Model KEBS277BSS00

Near Austin, TX 78731

Leonardo

Job Details: 05/10/2021

Arrived on site to test unit for unit not getting to temp. Test unit and found bad console. Will replace console and sensor and control. Office to reschedule. ; ordrng 1 W10570060 (Console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

Arrived onsite for refrigerator not dispensing ice. Upon inspection found ice bucket not properly inserted into housing. Secured bucket and tested unit. Icemaker and dispenser are functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/10/2021

Arrived on site for Detergent Remains at End of Cycle - Dishwasher. Placed in diagnostics and F4E3 failed motor came on along with F7E0 not heating. Cleared error codes and removed sump and motor and installed new sump and motor. Ran through full diagnostics and heating element came on. Dishwasher running as designed. No leaks detected. Job completed.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Temple, TX 76502

Tyler

Job Details: 05/10/2021

"Arrived on site for refrigerator needing previou diagnosed in,et valve. Upon arrival I was able to disassemble and install new inlet valve. After reassembling unit I found ice maker filling to correct water levels, unit now functioning as designed call complete

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite for washer not locking or washing. Upon inspection of the diagnostics mode I found a stored error code for long fill. I ran a auto test and found the unit not filling to its desired level. I followed troubleshooting steps in the tech sheet. I found the valve showing good resistance on both hot and cold size. The tech sheet advises replacing the main control and calibrating the unit. I replaced the control and calibrated. The unit ran through an auto diagnostics cycle with no issue and the error codes are no longer present. No leaks detected during time of service. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, TX 78750

David Z

Job Details: 05/10/2021

"Arrived on site to install previously diagnosed parts to resolve temperature related errors when running. Installed new inlet valve, control and retested. Found errors are gone, and unit is operating as designed and passed diagnostic cycle. No water leaks found. Call complete."

We serviced a

KITCHENAID RANGE

Model KCGD506GSS00

Near Georgetown, TX 78628

Lou

Job Details: 05/10/2021

"Arrived on site to inspect cooktop flames. Upon further inspection, I tested all burners and found the flames too high in the low setting. Adjusted all burners and retested and unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Georgetown, TX 78626

Lou

Job Details: 05/10/2021

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=28 degrees & RC=56 degrees. I removed the evap cover and found no frost pattern on the evaporator except the bottom 2 coils and on the capillary tube. Inspected the compressor and checked amp draw and found the compressor showing 79amps and was hot to the touch. I am ordering a sealed system repair. Ordering the compressor kit, evaporator, UV drier, access valve and office to schedule return service. No water source connected to the unit.; ordrng 1 W10507884 (Compressor kit) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (UV drier) and 1 TJ90SF8404 (Access valve)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Jarrell, TX 76537

Lou

Job Details: 05/10/2021

"Arrived on site to inspect washer not cleaning. Upon further inspection, the customer advised that unit will not agitate. I tilted the unit back and found the actuator not attached to the cam. I removed and replaced the actuator and calibrated. Placed unit in diagnostics and cleared error code F7E5. Continues with testing and the unit operated as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5536AAS3

Near Austin, TX 78738

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit not venting properly, found unit would cycle on all three speeds and passed the paper towel test. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

Arrived onsite for washer making noise during spin cycle. Upon arrival put unit in diagnostics and found No error codes. Did find front left leg unleveled . Inspected underneath unit and found no indication of faulty gearcase. Suspension test good. Ran auto test and individual spin test and all passed. Discussed proper loading and cycle selection with customer. Customer will monitor. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GAFZ21XXRK00

Near Austin, TX 78737

Luis

Job Details: 05/10/2021

"Arrived on site for no cool. Powered unit on clicking noise from compressor compartment,removed start device,shook start device found broken start device. Installed a new start device to compressor,powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Austin, TX 78753

Matthew

Job Details: 05/10/2021

Arrived onsite to replace previously diagnosed parts. Replaced separator. Tested unit and unit is functioning properly. Tested ice and water dispenser. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHS2

Near Austin, TX 78752

Leonardo

Job Details: 05/10/2021

Arrived on site to replace latch and spring. Replaced parts test unit and unit test good job complete.

We serviced a

MAYTAG WASHER

Model MHWZ600WR00

Near Round Rock, TX 78681

Wesley

Job Details: 05/10/2021

Arrived onsite and found pump had gone out. Unit is now operating as designed.

We serviced a

WHIRLPOOL OVEN

Model KEBS208DSS10

Near Austin, TX 78746

Kevin

Job Details: 05/10/2021

"Arrived on site and replaced door gaskets diagnosed by previous technician. job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Austin, TX 78756

Jacob

Job Details: 05/10/2021

Arrived onsite for unit making a loud scrapping noise during operation. Tested unit. Head scrapping noise. Upon further inspection. Found a screw stuck between the felt line and drum. Removed screw. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

GE DISHWASHER

Model GDF520PSJ6SS

Near Georgetown, TX 78628

Jonathan S

Job Details: 05/10/2021

"Arrived on site for dishwasher not powering on. Inspected unit and work. Tested voltage going to from control and found voltage present. Found control indicator light flashing rapidly. Per tech info that is a failed machine control. Shown customer failure and tech sheet that advise to replace control. . ; ordrng 1 WD21X25736 (CONTROL)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Round Rock, TX 78664

Jimmy J.

Job Details: 05/10/2021

Arrived on site for largest burner is causing problem since we bought this. It is not turning on for the first. Found burner lighting on fifth or sixth click. Sometimes longer. Removed burner head and installed new burner head. Flame ignites on first or second click. Job completed.

We serviced a

IKEA REFRIGERATOR

Model IK8FXNGFDM01

Near Austin, TX 78702

Luis

Job Details: 05/10/2021

"Arrived on site for unit not freezing. Removed evaporator cover large ice ball on inlet of evaporator diagnosed a refrigerant leak in the system estimate for repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Round Rock, TX 78664

Jimmy J.

Job Details: 05/10/2021

"Arrived on site for The same leaking water problem has continued. Found drain tube was not draining properly causing frost to gather at the center of the evaporator coils. With this, cold air was not circulating properly up to the fridge ice maker housing to allow ice cubes to form inside mold. Used steamer to remove frost build up over coils and removed drain tube and flushed all debris inside the tube out. Reinstalled the drain tube and used silicone to seal gasket then put in gasket mounting screw. Job completed."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Austin, TX 78704

Luis

Job Details: 05/10/2021

"Arrived on site. Adjusted deli damper to prevent items from freezing in deli drawer,found grill support interfering with door panels,adjusted support unit missing upper grill panel,unable to locate part # office will need to research for part. ; ordrng 1 Uppergrillpanel (Upper grill panel) and 2 W10234202 (Door stop)s"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Buda, TX 78610

Kevin

Job Details: 05/10/2021

"Arrived on site and inspected washer and found no saved error codes, ran I diagnostic cycle and did not see any leaking, began a quick wash cycle and washer filled for four minutes before progressing to agitating. Spoke with tech line to report customers experience but there is no known reason washer would leak on a wash and not the next one. Requested that customer monitor washer for correct operation, job complete 7730719969"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/10/2021

"Arrived on site for double oven not showing correct time of day, oven light not working on control panel and cooking timer not working. Inspected unit and work area. Tested in normal operation. Found UI showing light on and off when selecting but not turning light on. Performed diagnostics mode and checked fault code history and found none. Ran component activation and found light responsive in diagnostics. Attempted to run factory reset but UI would not respond. Will need to replace UI and continue to test. Found no ETA available on part, office to schedule appointment. ; ordrng 1 W11297707 (CONSOLE )"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ0

Near Temple, TX 76502

Tyler

Job Details: 05/10/2021

"Arrived on site for range smoking and giving burner plastic smell. Upon arrival I entered diagnostics and found no errors stored. Upon further inspection I found all wiring as well as other hardware such as but not limited to both main controls, harnesses, etc had no signs of charging, burning or deformity.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, TX 78628

Lou

Job Details: 05/10/2021

"Arrived on site to inspect dishwasher leaking from underneath. Upon further inspection, the customer had the unit operating in a wash and I found a large puddle of water under the door on the left side. Removed the toeplate and could see that the water was coming from inside the door. Removed the outer door panel to find the vent leaking where it joins the inner door panel (photo). I advised the customer of my findings. I removed the vent to inspect and found the vent gasket not installed correctly and crimped. Adjusted the gasket and retested it and retested. The unit continued to leak from the same spot. Using a gasket from my van stock (WP8269259) I removed and replaced the gasket and retested. Unit is operating as designed and no further leaks. I demonstrated to the customer by turning the unit on and showed them no further leaks. No leaks observed at the end of service, job completed"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near San Marcos, TX 78666

Andrew

Job Details: 05/10/2021

"Arrived on site to test unit for not washing. Found shift actuator not connected to splutch. Replaced shift actuator with truck stock part(W10913953). Tested unit, unit works good. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite to install previously diagnosed parts. I installed the FC door and tested the functions. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

We serviced a

FRIGIDAIRE OVEN

Model FPMC3085KFB

Near Leander, TX 78641

David Z

Job Details: 05/10/2021

"Arrived on site to diagnose microwave oven combo that is shutting off on both during use. Noticed lights flickering and dimming when starting microwave, or oven. Removed unit from wall and ran after shaking cable and found the cause is a loose wire on the conduit cable. Found the neutral wire was almost completely disconnected. Removed and reattached wiring from wall. Tested unit and verified voltage is good and not dropping.

We serviced a

GE RANGE

Model JB650ST2SS

Near Harker Heights, TX 76548

Tyler

Job Details: 05/10/2021

Arrived on site for range not allowing door to open after self cleaning feature was used. Upon arrival found unit would turn on but wasnt sending voltage down to door switch. I ended up replacing the main control and nameplate. I then inspected door lock and found slight bend in metal lock. I readjusted lock and reassembled and tested range. Found door now opens and shuts and locks and unlocks as designed. Unit now funct as intended call complete

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Kingsland, TX 78639

Cliff

Job Details: 05/10/2021

"Arrived on site to replace previously ordered parts for refrigerator. Replaced fill tube and ui, and found all is functioning properly at this time.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB06

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite to install previously diagnosed parts. I heat formed and installed the RC door gasket. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS3R5EMB4

Near Austin, TX 78703

Robert

Job Details: 05/10/2021

Arrived on job for complaints of no ice or water. Found water flow good to filter. Replaced valve and test. Water valve to refrigerator not turning back on customer will have plumbing valve replaced.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF3

Near Austin, TX 78704

Luis

Job Details: 05/10/2021

"Arrived on site for no ice. Ran diagnostics fresh food icemaker passed harvest test,passed fill test ran fan passed,ran thermistor failed. Replaced icemaker in fresh food compartment,checked freezer icemaker,removed fill line diagnosed a frozen fill line in cabinet wall customer will need to defrost freezer to clear fill line."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS00

Near Cedar Park, TX 78613

David Z

Job Details: 05/10/2021

"Arrived on site to follow up on refrigerator building frost on evap. Followed service pointer W11512766. Found door is sealing properly. Found broken styrofoam on the fan scroll, and also found thermistor discolored with corrosion around the thermistor. Replaced fan scroll, thermistor and UI to resolve. Changed defrost mode to standard. Tested and found all working properly. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite to install previously diagnosed parts. I installed the friction sleeves and retainer clips. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

"Arrived onsite for refrigerator making noise. Customer complained of noise in compressor compartment. Upon arrival unit was running and no noticeable noise. Ran diagnostics and tested fans, damper and compressor. Could not duplicate issue. Removed compressor compartment cover and inspected. Applies sound pad to area. Also noticed that if unit was not leveled it would cause vibration. Leveled unit. No noise at this time. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Cedar Park, TX 78613

David S

Job Details: 05/10/2021

"Arrived on site for fridge not cooling. I inspected the unit and work area. I gained access to the evaporator and found no frost pattern. I found the compressor running and getting good voltage. I punctured the system and found it had no refrigerant. I replaced the compressor, evaporator, UI dryer and installed an access valve. I pulled a vacuum and found no leaks. I put a measured charge into the system no found pressures holding and a good frost pattern forming. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS01

Near Leander, TX 78641

Kayman

Job Details: 05/10/2021

Arrived onsite to install previously diagnosed parts. I installed the console UI and tested the unit. The unit preheated and chimed as designed. I explained the importance of getting the unit connected to WiFi and I left the WiFi connect teams number if they need assistance but we were able to connect while on site. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Hutto, TX 78634

Jimmy J.

Job Details: 05/10/2021

Arrived on site to install previously diagnosed part. Removed filter housing and installed new filter housing. Tested water dispenser and water came out as designed. Heard ice maker call for water to fill mold. Customer stated ice maker hadnt produced any ice recently. Ice bucket was full and shut off assembly arm was in a raised position due to the amount of ice. No leaks detected. Job completed.

We serviced a

GE DISHWASHER

Model DDT700SSN0SS

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/10/2021

"Arrived on site for dishwasher making abnormal noise. Inspected unit and work area. Found trim on UI loose on both corners, cosmetic issue. Performed diagnostics mode and tested all components. Found drain pump at fault. Removed drain pump and found defective impeller, due to normal wear and tear. Installed new drain and assembled unit. Tested operation and found draining. Reinstalled unit, tested operation and monitored water connection. All tested good, no water leaks detected. Spoke with customer on service performed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near New Braunfels, TX 78132

Noah D

Job Details: 05/10/2021

"Arrived on site to inspect unit for not draining correctly and smelling, upon inspection found the unit was not draining completely due to a bad drain tube placement, moved up the loop and tested. Instructed customer to clean out dishwasher and disposal with products. Complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Pflugerville, TX 78660

Matthew

Job Details: 05/10/2021

Arrived onsite to replace previously diagnosed parts. Replaced central burner head all burner caps and grates. Tested unit and unit is functioning properly. Job complete

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Killeen, TX 76542

Job Details: 05/10/2021

"Arrived on site and inspected dryer not heating.Tested the unit with the door opened and found the unit tumbling, heating, but the vent test kit showed the dryers ventilation system was clogged and requires cleaning.Provided customers with number to Dryer Vent Wizards.Unit working as designed.Job complete"

We serviced a

UNKNOWN REFRIGERATOR

Model WRS555SIHZ03

Near Liberty Hill, TX 78642

Jonathan S

Job Details: 05/10/2021

"Arrived on site for refrigerator not running. Inspected unit and work area. Gained access to compressor and powered unit on. Found compressor kicking on and off. Mead capacitor and found within range. Measured resistance on compressor windings and found within range. Found failed starting device. Installed new device and powered unit on. Measured amp draw to capacitor and found .85 amps, within range. Inspected frost pattern and found developing and temperature dropping. All tested good, no water leaks detected. Please allow 24 hours for correct temperature and 48 for ice."

We serviced a

GE COOKTOP

Model JGP336WEV3WW

Near Cedar Park, TX 78613

David Z

Job Details: 05/10/2021

"Arrived at site for cooktop constantly clicking. On arrival found all burners with tinfoil underneath them. instructed customer not to cover cook top with foil, due to causing issues with igniter causing spark to arc to foil. waited 10 mins and observed that the cook top was still slicking randomly while not in use. Tested ignition module with known good, and found unit is still clicking. I replaced the switches and observed cooktop is working as intended. Let sit idle for 10+ minutes and found no clicking.

We serviced a

JENN-AIR COOKTOP

Model JGD3536GS00

Near Austin, TX 78741

Leonardo

Job Details: 05/10/2021

Arrived on site to test unit for left front burner not ignintg. Test unit and found igniter working correctly but not making contact with burner head and cap. Ordering new burner heads and caps will drop off at door office to reschedule ; ordrng 1 W11084064 (LF burner head) and 1 W11379294 (Burner cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5HHGXTQ00

Near Lakeway, TX 78738

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of unit leaking, found leak coming from tube supply, I replaced tube, unit tested good."

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near San Marcos, TX 78666

Noah D

Job Details: 05/10/2021

"Arrived on site to inspect unit for not turning quietly, upon inspection found the plate support was making loud noises, replaced shaft and no change, ordering ring. Office to reschedule ; ordrng 1 W10367316 (ring-turn)"

We serviced a

IKEA RANGE

Model IEL730CS0

Near Austin, TX 78732

Brandon

Job Details: 05/10/2021

"Arrived on site for customer complaint of light not shutting off, found light was on at control board, I pressed the light button and light shut off, instructed customer of light switch.

We serviced a

KITCHENAID COOKTOP

Model KECD805HBL3

Near Dripping Springs, TX 78620

Andrew

Job Details: 05/10/2021

Arrived on site to test unit for smoking while operating. Continued to diagnose and found infinite switches were smoking internally. ; ordrng 1 AUTHOFORGLASSCOOKTOP (AUTHO FOR GLASS COOKTOP) and 2 WP3191049 (switch-inf LR AND RF )s and 2 WP3191050 (switch-inf RR AND LF)s

We serviced a

KITCHENAID OVEN

Model KEBS208SSS

Near Austin, TX 78757

David Z

Job Details: 05/10/2021

Arrived on site to install previously diagnosed broil element to resolve damaged broil element. Replaced with new and calibrated unit. Adjusted temperature +10. Unit is now working as designed. . Call complete.

We serviced a

WHIRLPOOL WASHER

Model MVW18PDBWW0

Near Austin, TX 78704

Robert

Job Details: 05/10/2021

Arrived on job for complaints of not spinning properly. Checked under washer and found the gearcase leaks oil. Will need gearcase belt and cam.

We serviced a

GE WASHER

Model WJSR4160G1WW

Near Austin, TX 78746

Kevin

Job Details: 05/10/2021

"Arrived on site and inspected washer and found water level switch will not change selection it is always stuck on super. Switch movement is loose and will not make a specific selection. Replaced it but also found plastic attachment point on the rear of the console is brittle. Switch stayed in place this time but attachment point may break very soon. WH42X10658, Job complete"