Service History 963 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Austin, Texas 78734

Luis

Job Details: 10/22/2021

"Arrived on site for loud noise and freezing in fresh food section. Diagnosed loud noise from damper control,freezing in fresh food due to cold air migrating around damper housing with damper door closed. Replaced damper control added sealer around housing enclosure."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS7

Near Dripping Springs, Texas 78620

Robert

Job Details: 10/22/2021

"Arrived on call for complaint of noise. Ran test for amp draw. Got 6.7 amps with growling noise. Will need magnetron, capacitor and diode to complete.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC0

Near Austin, Texas 78745

Kevin

Job Details: 10/22/2021

Arrived on site and tested unit for loud screech noise. Replaced cam kit and set washer to run on diagnostic cycle and it still squealed.will bring back all parts to rebuild washer ; ordrng 1 W10752283 (Washplate) and 1 W11026785 (Motor) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Austin, Texas 78746

Kevin

Job Details: 10/22/2021

"Arrived on site and tested unit for no ice. Found no ice production. Found broken wires at the bottom of freezer door. Uploaded picture of broken wires. New door will be needed to correct issue.

We serviced a

IKEA MICROWAVE

Model IMH172FS0

Near Austin, Texas 78751

Scott

Job Details: 10/22/2021

"Arrived on site , replaced control . Surface light is coming on. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS9

Near Georgetown, Texas 78633

Cliff

Job Details: 10/22/2021

Arrived on site to diagnose a dishwasher with a burning smell. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Georgetown, Texas 78626

Justin

Job Details: 10/22/2021

Arrived on site to install previously diagnosed parts. I installed the new drain pump and control. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed. No leaks observed at the time of service. Call complete.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Austin, Texas 78702

Jacob

Job Details: 10/22/2021

Arrived onsite for unit having a broken lid. Looked at the unit and saw the lid was broken. Replaced the lid. Tested the unit. Unit tested good. No issues at this time. Job complete

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Taylor, Texas 76574

Wesley

Job Details: 10/22/2021

Arrived onsite for not draining. Cleared water out of tub and tested drain and found no voltage from control. Ordering control and returning with drain pump to repair. ; ordrng 1 W11225084 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JS0

Near Del Valle, Texas 78617

Jacob

Job Details: 10/22/2021

Arrived onsite for unit not able to bake. Looked at the unit and saw F1 error.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hutto, Texas 78634

Jimmy J.

Job Details: 10/22/2021

Arrived on site for Not Making Ice - Refrigerator. Found just a few cubes inside bin. Temps were set at recommended. Temps inside fridge and freezer were good. Used jumper to harvest ice. Motor was turning very slowly and thermistor was not located in the correct location. At one point the ice motor stopped intermittently then jumped and started turning again. A block of ice did fall but the ice looked very old. Removed ice maker and installed new ice ice maker. Powered back on fridge and ice maker immediately called for water and motor began turning as designed. No leaks detected. Recommended customer dump any ice it produces today and tomorrow it will be safe to drink. Job completed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78748

Jacob

Job Details: 10/22/2021

Arrived onsite for unit not washed correctly. Looked under the unit and found that the actuator was not the correct one from the factory. Had an actuator W10913953 from truck stock. Replaced part. Tested the unit. No leaks at this time. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Buda, Texas 78610

Kevin

Job Details: 10/22/2021

"Arrived on site and replaced belt that was diagnosed on previous visit. Installed new belt and tested unit. Unit tested good. job complete."

We serviced a

WHIRLPOOL DRYER

Model WED85HEFC1

Near San Marcos, Texas 78666

Noah D

Job Details: 10/22/2021

"Arrived on site to inspect unit for not drying normally and vibrating loudly. Upon inspection found the units vent causing loud noises, pressed on venting and vibration stopped, pushed dryer back in and added sound pad,placed vent towards wall with no issue. Complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Georgetown, Texas 78626

Jonathan S

Job Details: 10/22/2021

"Arrived on site to install previous diagnosed parts. Disassembled unit and reassembled parts on new tub. Installed unit and tested operation. All tested good, no water leaks detected during service."

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM03

Near Liberty Hill, Texas 78642

Lou

Job Details: 10/22/2021

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that hes had the unit unplugged for a while and approximately 3 hours prior to my arrival, he plugged in back in. I found the unit not cooling and when the customer unplugged it and plugged it back in the compressor began to make a loud clanking noise. I tested amp draw to the compressor and got .02amps and it was hot to touch as well. Unit left unplugged for safety. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Leander, Texas 78641

Lou

Job Details: 10/22/2021

"Arrived on site to inspect microwave noises. Upon further inspection, I tested the unit with a cup of water and immediately after pressing start, the unit began to make a loud vibration noise. I pulled the unit from the wall and removed the cover and retested. I found the transformer shield and transformer screws were not tightened causing the shield to vibrate on the chassis. I tightened the screws and retested and unit is operating as designed. Reassembled and placed back on the wall and retested and unit continues to operate as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBM00

Near Austin, Texas 78748

Jacob

Job Details: 10/22/2021

Arrived onsite to replace the harness to the unit. Replaced part. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Georgetown, Texas 78628

Cliff

Job Details: 10/22/2021

Arrived on site to diagnose a refrigerator that was overcooling. Found evidence door didn't close at some point causing ice to build and stop fan from running. All parts and components are fully functional at this time and no further repairs needed. No leaks were found at time of service.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Austin, Texas 78703

Jacob

Job Details: 10/22/2021

Arrived onsite for unit having a broken glass at the front of the door. Need to get the front door assembly and name plate to replace. Office to reschedule ; ordrng 1 W10839793 (nameplate)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Leander, Texas 78641

Taylor M

Job Details: 10/22/2021

"Arrived on site to replace previously diagnosed stop, I accessed the unit and replaced the broken stop, unit is now operating properly as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Leander, Texas 78641

Taylor M

Job Details: 10/22/2021

"Arrived on site to diagnose stacked washer not locking properly, upon inspecting the unit and putting it into diagnostics I found a fault code pertaining to the lid lock not functioning properly, I followed the tech sheet and found that connector j6 was not fully connected, I reseated the connection and now the unit is functioning properly as designed. Job complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near San Marcos, Texas 78666

Noah D

Job Details: 10/22/2021

"Arrived on site to inspect unit for clicking sounds during operation, upon inspection found the unit making a weird tapping inside fridge compartment, checked fans and interior with no change, spoke with tech line Sr # 7732061483 Bruce and was told to move the UV drier from vertical to horizontal and the tap would stop, moved the drier and the tapping stopped, ran unit for 10 minutes with no issues. Complete"

We serviced a

MAYTAG DRYER

Model MED6630HC0

Near Round Rock, Texas 78681

Jonathan S

Job Details: 10/22/2021

"Arrived on site to install previous diagnosed parts. Removed failed motor and blower wheel, installed new. Assembled unit and tested operation. All tested good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Manor, Texas 78653

Matthew

Job Details: 10/22/2021

Arrived onsite for washer not completing spin cycle and not unlocking intermittently. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Checked spin cycle and suspension and all passed. Due to intermittent issues will need control replacement. Ordering control. Office to reschedule ; ordrng 1 W11038689 (valve) and 1 W11417466 (CONTROL )

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAB2

Near Manor, Texas 78653

Matthew

Job Details: 10/22/2021

Arrived onsite for dishwasher not functioning. Upon arrival found no power to dishwasher. Checked outlet and no power. Found unit has shutoff switch. Flipped switch and powered unit. Ran test and unit is functioning. Heating element may not be cycling properly.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78758

Scott

Job Details: 10/22/2021

"Arrived on site for front right element not heating . Checked all connections, found one of spades on element with a bad weld . Replaced element , unit is now heating properly . No other issues found . Job complete ."

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS00

Near Dripping Springs, Texas 78620

Robert

Job Details: 10/22/2021

Arrived on call for complaint of front left burner not lighting. Confirm spark is good and gas flowing. Replace burner head and test.

We serviced a

WHIRLPOOL ICE MACHINE

Model GI1500PHW6

Near Lampasas, Texas 76550

Tyler

Job Details: 10/22/2021

Arrived on site for ice machine needing previously diagnosed sealed system repair. Upon arrival confirmed complaint but found evap coil had a leak. Evap coil will need to be approved and availability confirmed before rescheduling with repairs. ; ordrng 1 W10218037 (Evap coil)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Lampasas, Texas 76550

Tyler

Job Details: 10/22/2021

Arrived on site for freezer they had a damaged door gasket. Upon arrival confirm complaint and replace door gasket in shape it to liner of fridge then verified that there are no leaks at time of service. informed customer to give unit 24 hours to stabilize temps call complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, Texas 78723

Scott

Job Details: 10/22/2021

"Arrived on site , replaced splutch, motor and belt . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Round Rock, Texas 78664

David Z

Job Details: 10/22/2021

"Arrived on site to diagnose dishwasher that is not cleaning dishes. On arrival customer had a sump and motor ordered by another company that had diagnosed prior. Unit fills with water, but wash motor never engages. Office to schedule with approval. ; ordrng 1 W10805015 (Pump and motpr), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Liberty Hill, Texas 78642

Lou

Job Details: 10/22/2021

"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the left RC door with a small dent and the right FC door with a dent as well. I removed and replaced both doors and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ03

Near Lockhart, Texas 78644

Noah D

Job Details: 10/22/2021

"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found no gaps in gasket or cuts. Checked positioning of all drawers and found no issues, repositioned gears and found no change, cleared ice and instructed customer to monitor. If problem persists we will order freezer door. Complete"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ0

Near Lockhart, Texas 78644

Noah D

Job Details: 10/22/2021

"Arrived on site to inspect unit for not heating, quoted customer to replace sensor. upon inspection found the unit was not heating due to no voltage at element but all sensor checked out of range. replaced fuse and 2 thermistors from route stock (Tsat 317540). No change in unit. Spoke with SW and checked all wiring, found 120v on L1 and 120 on L2 but across both it had 0 volts. The dryer spun but didnt heat. SW said that a electrician must come out and fix issue.Complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6800WL1

Near Austin, Texas 78757

David Z

Job Details: 10/22/2021

"Arrived on site to diagnose washer that is going off balance during loads, and seems to be having trouble running loads. Ran unit and checked for bearing play. Found some minor play on the shaft, but no abnormal noises or turbine noises / grinding. I did notice the basket and tub are moving around a lot. Recommended we do new suspension and also replace bearing. Installed suspension and ran unit. Found the movement diminished with no banging on the sides at all with a towel load.Call complete."

We serviced a

LG DRYER

Model DLE0442W

Near Liberty Hill, Texas 78642

Lou

Job Details: 10/22/2021

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating the back right corner vent area. I disassembled the unit and tested the components and found the element assembly shorted. I tested voltage at the outlet and got 240V. I removed and replaced the element assembly and retested and unit is operating as designed. No lint observed during service, job completed."

We serviced a

GE REFRIGERATOR

Model GDE25ESKLRSS

Near Round Rock, Texas 78681

Justin

Job Details: 10/22/2021

Arrived on site to install previously diagnosed parts. I installed new new evap cover assembly and then tested the unit. The unit was now running as designed with no abnormal noise. Call complete.

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near West Lake Hills, Texas 78746

Kevin

Job Details: 10/22/2021

"Arrived on site and tested unit for not draining properly. Found several clothing items inside the drain pump catch. Removed all clothing items and tested unit. Unit now functioning properly and as designed. , no leaks detected, job complete"

We serviced a

KITCHENAID OVEN

Model KEBC107KSS03

Near Austin, Texas 78703

Leonardo

Job Details: 10/22/2021

"Arrived on site to replace glass on oven. Replaced both glass. test unit,unit test good.Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS

Near Round Rock, Texas 78665

David Z

Job Details: 10/22/2021

"Arrived on site to diagnose dishwasher that isnt cleaning dishes or opening dispenser. Ran error codes and found F5E1, F6E1, F8E2. Error codes match a slow fill and drain motor electrical issue. Unit is filling slowly and timing out unless door is opened multiple times. Ordering a new fill valve and drain motor to resolve. ; ordrng 1 WPW10327249 (Inlet Valve) and 1 W10914557 (Drain Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Austin, Texas 78757

David Z

Job Details: 10/22/2021

"Arrived on site to follow up on dishwasher that was not running wash motor due to failed diverter. Removed old sump assembly and installed new sump and motor. When testing the unit and reassembling, I found corrosion on the connectors to the drain pump and diverter, but none extreme. When I ran the unit I hear popping coming from the drain pump and saw a little smoke come out of the connector. Drain pump board appears to have also been corroded. Ordering a harness and drain pump to resolve. Office to schedule with AUTHO approval. ; ordrng 1 WPW10531320 (Drain Pump) and 1 W10889943 (Wiring Harness), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, Texas 78747

Leonardo

Job Details: 10/22/2021

Arrived on site to replace knob switch for right front burner. Replaced right front burner switch. Unit tested good. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Georgetown, Texas 78633

Cliff

Job Details: 10/22/2021

Arrived on site to diagnose a washer that is not cycling properly. Found actuator not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/22/2021

"Arrived onsite and found unit not producing ice and ice maker motor will not run in diagnostics. E2 error. Ordering icemaker to repair. ; ordrng 1 W11294907 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model ACR4303MFB4

Near Austin, Texas 78750

Justin

Job Details: 10/22/2021

"Arrived on site to install previously diagnosed parts. I installed the new harness. I could not test the unit properly, for it was in the maintenance garage, and the power cord to it burned out as well. The unit is now as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near Austin, Texas 78702

Jacob

Job Details: 10/22/2021

Arrived onsite for the cook top on light staying on and the front left burner was getting warm on its own. Upon further inspection found that the far right switch was bad and keeping the light on. Replaced switch also got authorization to go ahold and change the switch for the front left burner. Tested the unit. Unit tested good. No issues at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB

Near Lockhart, Texas 78644

Noah D

Job Details: 10/22/2021

"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit was working correctly and the element heated normally. Tested pump and found no issue. Instructed customer on proper use. Complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78664

Jimmy J.

Job Details: 10/22/2021

Arrived on site to install previously diagnosed part. Removed damaged sump and motor and installed new sump and motor. Tested for leaks. No leaks detected. Ran normal wash cycle to ensure the washer was not failing and giving the same result as it initially was. With dishwasher closed and turned off it sits idle. When dishwasher has a cycle started it runs and drains as designed. If the dishwasher is ever opened while the dishwasher is running to add dishes you must press start with the door open to get the dishwasher to start the cycle again. If the the door is closed and you press start the dishwasher will not start. Referred to users manual for the restart process. Dishwasher running as designed. Job completed.

We serviced a

GE OVEN

Model JVM1870SK04

Near Georgetown, Texas 78633

Cliff

Job Details: 10/22/2021

Arrived on site to diagnose a microwave that is not venting properly. Found retractable grill assembly broken preventing proper airflow through unit..; ordrng 1 WB07X10476

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Georgetown, Texas 78628

Jonathan S

Job Details: 10/22/2021

"Arrived on site for dishwasher leaking water. Inspected unit and work area. Removed toe plate and found no signs of leaks. Removed door panel and found no signs of leaks. Performed diagnostics mode, no error codes. Monitored test cycle and found leaking at diverter. Will need to replace sump assembly to complete repair. Removed failed sump and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Pflugerville, Texas 78660

Justin

Job Details: 10/22/2021

"Arrived on site for a washing machine stopping the cycle a few minutes after starting, and the unit not spinning. I put the unit into diagnostics mode and found stored error codes 19 for UI state time out, 26 for out of balance, 27 for water left in tub after cycle, and 7 for max fill-pressure error. I then activated each component separately and found them working as designed. I ran the pressure test and found it running as designed. I gained access to the bottom of the unit and it was in good shape. This indicates a faulty control. I replaced the control and calibrated it to the correct model per the tech sheet. The unit is now running as designed, but the color options on the control are not working. I am ordering another control and will also order the pressure sensor to install. Office to reschedule. ; ordrng 1 WH22X32357 (Control) and 1 Research (Pressure Sensor)"

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Austin, Texas 78703

Luis

Job Details: 10/22/2021

"Arrived on site for unit making too much ice. Diagnosed a defective bin thermistor,replaced bin thermistor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB00

Near Lakeway, Texas 78734

Luis

Job Details: 10/22/2021

"Arrived on site for no cool. Found evaporator incased in ice diagnosed unit not entering a defrost cycle unit will need a new main control,ui and defrost thermistor.

We serviced a

GE COOKTOP

Model PGP990SEN1SS

Near Austin, Texas 78738

Brandon

Job Details: 10/22/2021

"Arrived on site for customer complaint of FR burner not lighting, found failed switch harness

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QJB00

Near Austin, Texas 78734

Luis

Job Details: 10/22/2021

"Arrived on site for door issues. Found fresh food door not closing,diagnosed lower hinge screw to door obstructing closure and preventing door from closing,secured screw fully into door,checked door operation good,remolded gasket seal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Leander, Texas 78641

Kayman

Job Details: 10/22/2021

Arrived onsite to install previously diagnosed parts. I installed the heater element and tested the unit. The unit is working as designed at this time and no leaks detected during time of service. Job complete.

We serviced a

MAYTAG DRYER

Model MEDX655DW

Near Round Rock, Texas 78664

David Z

Job Details: 10/22/2021

"Arrived on site to resolve issues with dryer cycle. On arrival customer advised me that the unit does start, it just runs indefinitely and the timer does not advance in cycles. Ordering new timer to resolve, since it does not tick forward. Office to schedule return when we have parts for refrigerator as well. ; ordrng 1 WPW10642928 (Timer)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6DS00

Near Leander, Texas 78641

Taylor M

Job Details: 10/22/2021

"Arrived on site to diagnose center burner not operating properly as designed, I gained access to the center burner and confirmed with the customer that the burner has been intermittent, I cleaned the valve and replaced the burner cap and head and now the unit is operating properly as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Leander, Texas 78641

Taylor M

Job Details: 10/22/2021

"Arrived on site to diagnose a dishwasher that is leaking underneath, I put the unit into service diagnostics and ran the unit in a diagnostics cycle, I found evidence of water but no leak physically observed during the diagnostics cycle, the customer informed me that the unit is leaking from the front, I found that the lower spray arm is clear but creating a tidal effect causing water to come out of the front of the unit, I am ordering the lower spray arm and the element just in case it is leaking from the element though not observed. Office to schedule return service when the parts arrive. ; ordrng 1 W10837249 (Spray arm) and 1 W10703867 (Heater)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Austin, Texas 78717

Justin

Job Details: 10/22/2021

"Arrived on site for a range with a gas leak. Upon arrival the customer stated the back left burner flame is to low and when on the low setting the flame would sometimes go out, and that the gas to the burner would still be on. She also stated that the one year inspector informed her the burner was not working properly. I found the valve on the burner good, and just needing the flame height adjusted at the knob. I adjusted the flame height and it is now working as designed.

We serviced a

KITCHENAID COOKTOP

Model KCGS550ESS01

Near Leander, Texas 78641

Taylor M

Job Details: 10/22/2021

"Arrived on site to diagnose cooktop with knobs falling off of the unit, upon arriving the customer informed me that the bezels are not in place and are loose due to failing adhesive, he also informed me of the center burner head screw having rust and two of the burner heads that have corrosion. I am ordering both burner heads, the screw and enough bezels to cover if any have adhesive issues upon return. Office to schedule return service for when the parts arrive. ; ordrng 1 W11226732 (Screw) and 1 WP8286815 (Right front burner head) and 1 WP8286814 (Right rear burner head) and 8 W10853046 (Bezel)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA80SAKZ0

Near Austin, Texas 78746

Leonardo

Job Details: 10/22/2021

Arrived on site for broken spray arm. Checked unit and found lower spray arm was broken. Replaced the lower spray arm. Unit tested good. Job complete. No water leaks found at this time.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC

Near Belton, Texas 76513

Job Details: 10/22/2021

Arrived on site to inspect washer not responding or powering on. Confirmed the complaint and put the unit into diagnostics mode and it powered on. I ran diagnostics and unit tested properly. Started a quick wash customer cycle and unit tested properly. I advised the customer to purchase a surge protector for the unit due to all of the electronic components. Job complete customer can access all cycles of the unit without any issues.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Belton, Texas 76513

Job Details: 10/22/2021

Arrived on site and inspected F8E4 Float switch open error code. I removed and replaced the defective float switch. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 10/22/2021

Arrived on site for water leaking from filter head. Inspected unit and work area. Found filter head stripped and causing to leak when correct filter was installed. Found filter house door broken. Will need to replace filter housing and head. ; ordrng 1 W11347066 (FILTER DOOR)

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Kempner, Texas 76539

Tyler

Job Details: 10/22/2021

Arrived on site for refrigerator building up frost in top of compartment. Upon arrival found unit at 0 degrees. After further inspection I found outter liner upper righ5 hand corner separating. Also found top of door bowing in downward causing door gasket not to seal properly. Informed customer we would need to reschedule once availability of parts is known.; ordrng 1 W11233211 (Door) and 1 Silicone (Clear) and 1 W11507571 (Handle) and 1 W11496889 (Main control box)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Temple, Texas 76502

Job Details: 10/22/2021

"Arrived on site and inspected dryer clanking noises. Confirmed the complaint and found screws and jewel lodged in the door gasket. Also the rollers, belt and pulley were aged and defective causing different noises. Replaced the above listed items, reassembled and unit tested properly to customers satisfaction. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRX25FTSS01

Near Kempner, Texas 76539

Tyler

Job Details: 10/22/2021

Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival I siliconed in the cracks around door mold where bucket sits. Also replaced motor and dispenser kit. Reassembled and tested dispenser. Found it sealing as designed and no longer allowing air to ice bucket. Informed customer to give unit 24 hrs to refill bucket and give time for silicone to cure. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Austin, Texas 78738

Brandon

Job Details: 10/22/2021

"Arrived on site for customer complaint of of noise issues, found right side door cam failed, I replaced cam, the noise in the door went away, but there is more noise coming from right rear castor, ordering parts. ; ordrng 1 WP67005149 (Roller) and 1 Cnote (2 techs needed) and 1 67006434 (Axle) and 1 Cnote (Office to reschedule)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Dripping Springs, Texas 78620

Robert

Job Details: 10/22/2021

Arrived on call to replace previous diagnosed part. After installation test operation ran oven at 300 for 15 minutes.

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Georgetown, Texas 78626

Justin

Job Details: 10/22/2021

"Arrived on site for a dishwasher not heating. Upon arrival the customer stated the unit was also leaking. I gained access to the bottom of the unit and found a puddle of water. I could see the unit leaking from the seal at the sump to the motor. I then put the unit into diagnostics mode and tested all loads. I found the heater relay clicking and sending voltage, but not drawing amperage. This indicates an open element needing to be replaced. I am ordering the seal to return and replace with the element. Returning with the control to test the unit for heat after element is installed. Office to reschedule. ; ordrng 1 WD08X25471 (Motor and Sump Seal)"

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near New Braunfels, Texas 78130

Andrew

Job Details: 10/22/2021

"Arrived on site to test unit for error code f25(tachometer error). Found m13 connection came loose. Secured connection, ran diagnostics, unit now working as designed. No leak detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/22/2021

"Arrived on site to test unit for long dry cycles, tested unit found heat pump assembly completely clogged.

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near Austin, Texas 78737

Robert

Job Details: 10/22/2021

Arrived on call to drop off part

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FZDM07

Near Round Rock, Texas 78681

Taylor M

Job Details: 10/22/2021

"Arrived on site to diagnose refrigerator not cooling in both sections, I gained access to the back of the unit and found that the compressor is not active, i gained access to the capacitor and start device, I replaced the start device and now the unit is operating properly as designed. Job complete."

We serviced a

KITCHENAID FREEZER

Model WRV986FDEM01

Near Georgetown, Texas 78628

Lou

Job Details: 10/22/2021

"Arrived on site to install previously diagnosed and ordered parts. Due to the center rail mullion, mullion cover and center adaptor not sealing properly, I removed and replaced all parts and found the rail mullion damaged. Notified the office and will return damaged part. Also removed and replaced the UI per previous diagnosis. Due to the unit continuing to not cool, I inspected the RC evaporator and found no frost pattern and the RC fan operating intermittently. I found the harness coming out of the cabinet corroded and possibly not making good contact.

We serviced a

MAYTAG WASHER

Model MAH8700AWW

Near Copperas Cove, Texas 76522

Job Details: 10/22/2021

Arrived on site 1/2 on a washer leaking from the valve. Confirmed the complaint and found it was defective causing the malfunction leaking. R&R and unit tested as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Killeen, Texas 76542

Job Details: 10/22/2021

Arrived back on site to install previously ordered parts. Called Whirlpool Tech Line spoke with STEVE SR# 7732058364 due to the amount of times Ive replaced the UI. I was advised to check and replace the main control and UI. After replacing the above the unit worked properly. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ4

Near Lockhart, Texas 78644

Noah D

Job Details: 10/22/2021

"Arrived on-site to inspect unit for not pulling steam, upon inspection found the unit was working normally and passed the paper test. took pictures, unit is working to specs. Complete"

We serviced a

MAYTAG DRYER

Model GEW9868KQ3

Near Copperas Cove, Texas 76522

Job Details: 10/22/2021

"Arrived on site for a 2/2 on a dryer needed a cord. I discovered the unit didnt have a terminal block for any cord to be installed. Customer had already purchased a cord and an adapter for the unit, but did have the terminal block. Ordering the terminal block to complete repair. Office to schedule return services ; ordrng 1 279320 (TERMINAL BLOCK)"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW1

Near Georgetown, Texas 78628

Jonathan S

Job Details: 10/22/2021

"Arrived on site for dryer making noise during cycle. Inspected unit and work area. Verified noise failure. Disassembled unit and tested dryer components. Found all moving components. Found all operating as designed. Tested motor operation by bypassing door switch and found failure within motor. Will need to replace blower wheel and motor.Removed failed motor and blower wheel, installed new. Assembled unit and tested operation. All tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Hutto, Texas 78634

Jimmy J.

Job Details: 10/22/2021

"Arrived on site for AIG REF compressor making loud noises, repeat issue. Found fan motor was making the noise. Compressor is good. Found UI control was not reading at display properly and having voltage issues. Also ordering new fan motor with thermistor due to defrost issues. Customer knows to defrost fridge 24 hours before we arrive and to lay towels down just in case water overflows water tray beneath fridge. . ; ordrng 1 W10789393 (Autho UI Control) and 1 W11032800 (AUTHO Fan motor)"

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Austin, Texas 78731

Kevin

Job Details: 10/21/2021

"Arrived on site and inspected dryer and found airflow is showing restricted on airflow meter. Recommended that apartment maintenance be contacted, vent to the exterior is clogged and needs to be cleaned, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Del Valle, Texas 78617

Matthew

Job Details: 10/21/2021

Arrived onsite for washer making noise when in use. Upon arrival tested unit. Found that washplate and bolt had come loose and stripped. Wash plate and bolt will need to be replaced. Office to reschedule ; ordrng 1 W10772621 (screw) and 1 W11217817 (suspension) and 1 WPW10305259 (cap)

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Austin, Texas 78735

Luis

Job Details: 10/21/2021

Arrived on site for water consistently running. Found water sensor not shutting off water diagnosed a defective pump replaced pump. Found water in bin not draining,unit drains water through external tubing leading outside,advised customer she will need a plumber to find the restriction in the tubing. ; used 1 W11542867 (Pump) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AES

Near Austin, Texas 78731

Luis

Job Details: 10/21/2021

"Arrived on site for water leaking. Found water under crisper drawer,removed filter housing,tested dispenser no leaks,tested water fill found water leaking between fill tube and valve,removed valve reinstalled fill tube tested ice fill no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Cedar Park, Texas 78613

David S

Job Details: 10/21/2021

Arrived on site for ice maker and water dispenser not working. I inspected the unit and work area. I found the water valve frozen over. I inspected the ice bo2 and found no air leaks. I toggled the max ice and found the evaporator fan toggling not the ice box fan. I replaced the main control and retested the unit. I found it working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Wimberley, Texas 78676

Robert

Job Details: 10/21/2021

7731429068. Arrived on call for complaint of leaks. Found the pan blocked with ice. Removed ice and ran hose down drain and it exited the other side.

We serviced a

KITCHENAID OVEN

Model KODE300ESS05

Near Leander, Texas 78641

Kayman

Job Details: 10/21/2021

Arrived onsite for wall oven showing F6E1 error when using the upper oven. Upon inspection I confirmed the complaint I followed the techsheet and tested the elements for resistance values. All showing within range according to the techsheet. I checked the upper oven sensor and it shows 1.1k ohms which is within range. I could not see any visible shorts on the control so I called techline to report SR#7732049821. He recommended replacing the main control for the upper oven. I replaced the control and re installed the unit. I tested and it is working as designed. I advised the customer to use the unit and let us know if anything else comes up. Job complete.

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Elgin, Texas 78621

Matthew

Job Details: 10/21/2021

Arrived onsite for dryer door not functioning correctly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78731

David Z

Job Details: 10/21/2021

"Arrived on site to diagnose dishwasher that had a dented panel. Customer pointed out a dent in the top left corner of the front panel. Ordering front panel, have not received yet. Office to schedule when part arrives. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY07

Near Georgetown, Texas 78633

Tyler

Job Details: 10/21/2021

Arrived on site for refrigerator leaking water from FC randomly and freezing into FC lower area. Upon arrival confirmed complaint and found drain plug completely clogged with debris from over the years. I then replaced drain line and added silicone to ensure unit doesnt allow anymore hot air through FC drain. Also removed ice blockage in FC drain line and flooring. Found unit functioning as designed. No leaks during repairs. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC302ESS00

Near New Braunfels, Texas 78130

Jacob

Job Details: 10/21/2021

Arrived onsite for unit not allowing water to dispense. Looked at the unit and saw water was trickling out. Removed the filter and put in blue cap from the filter head. Unit started spraying with pressure once again. Customer said house is on a filtration system. Let customer know that they would not need the filter inside of the unit as the filtration system will slow down pressure going to the unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C6EYF02

Near Waco, Texas 76712

Jonathan M

Job Details: 10/21/2021

"Arrived on site for refrigerator that?s freezing items in the refrigerator section and won?t dispense water. Inspected unit and work area. Confirmed the customers complaint and defrosted the water filter to get the water filter out as well as the housing, lines, and water reservoir. Water began to flow as designed out of the water dispenser. Test at the air powerful in service test number three and found the door not opening and closing as designed. Removed housing for the air battle assembly and found the door completely broken. The customer then requested one of the air filters on the backside of the unit. Ordering that for the customer and did not have any other parts. . ; ordrng 1 W10311524 (air filter)"

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Austin, Texas 78721

Scott

Job Details: 10/21/2021

Arrived on site for dryer not heating . Found high limit had shorted out and burned up. Replaced terminal connection and heater housing assembly. Tested unit and all checked normal. Unit is heating up. No lint build up at time of service . Job complete .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Jarrell, Texas 76537

Tyler

Job Details: 10/21/2021

Arrived on site for icemaker still not making ice at the previous repair. Upon arrival confirm complaint. Found FC temps still under 3 degrees as designed. Found cutoff valve behind fridge was turned off from prior visit and not turned back on. After restore water to unit I found ice maker functioning as designed. Call complete

We serviced a

WHIRLPOOL FREEZER

Model WRF535SMBB00

Near Austin, Texas 78753

Wesley

Job Details: 10/21/2021

Arrived onsite and found icemaker arm out of place and not installed into the motor slot. Arm appeared to be in correct position but was merely resting in the cavity above the proper motor slot. Installed correctly. Unit is now operating as designed.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Austin, Texas 78717

David S

Job Details: 10/21/2021

Arrived on site for cooktop knobs being loose. I inspected the unit and work area. I found the knob bezels loose. I tested the unit and found all burners working as design. I am ordering the bezels. ; ordrng 5 W10853046 (Knob bezel)s

We serviced a

GE REFRIGERATOR

Model PFSS5NJWASS

Near Lakeway, Texas 78738

Luis

Job Details: 10/21/2021

"Arrived on site for water leaking from valve. Replaced defective valve,turned water source on no leaks