We serviced a
Arrived on site to find filter head leaking water. Replaced leaking filter headed.
Model All water connections are now dry.
Near Kingsland, TX 78639
Thomas L.
Job Details: 09/29/2017
Near Austin, TX 78738
Cliff
Job Details: 09/29/2017
Whirlpool refrigerator GX5FHTXVY05. Arrived on site to replace icemaker for refrigerator. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Carlos G.
Job Details: 09/29/2017
Arrived on site and checked the unit for no operation. Checked components and found a loose connection at control timer. Corrected and unit ok now. Job complete.
Near Austin, TX 78749
Carlos G.
Job Details: 09/29/2017
Reference#7720185748 Arrived on site and checked the unit for racks discoloration. Confirmed pink racks. Called WP techline and they said ok to replace them. Office to order and reschedule any date is ok.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Replaced bearing and suspensions. Ran diagnostics test all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Replaced bearing and suspensions. Ran diagnostics test all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Replaced bearing and suspensions. Ran diagnostics test all functions tested OK. No leaks present. Job complete
Near Austin, TX 78749
Carlos G.
Job Details: 09/29/2017
Arrived on site and checked the unit for doors unleveled. Leveled freshfood doors. Job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 09/29/2017
MFI2665XEM7 (French Door Refrigerator) - Arrived onsite for customer complaint of back water housing panel loose on french door refrigerator. Was able to reattach cover to base. No other issues found at this time. All water connections were dry at time of service.
Near Seguin, TX 78155
Connor M.
Job Details: 09/29/2017
WRV986FDEM01 whirlpool refrigerator Arrived on site to test unit for lights not working along with ice maker not working. Found leak in upper liner near filter housing. Screws in bulkhead are stripped, will need to return with proepr drill bit and parts that may be necessary. Leds in upper unit have been getting wet, next in line is the pantry ui. Ordering all parts for return. Office to schedule directly.
Near Austin, TX 78745
Carlos G.
Job Details: 09/29/2017
Arrived on site and check the unit for no operation. Found a faulty control board and lock. Removed and replaced control board and lock. Ran calibration cycle. Ran test cycle and all checks OK. No water leaks present after service. Job complete.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/29/2017
KDTM404EBS2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found bottom wash arms not spinning as intended. Removed wash arm assembly and found gears stripped. Will need to order spray arm and return woth sump to complete repair. Customer next available is next Friday 10/6. R/S for that date. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Check for oven temperature issues. Ran diagnostic test found no error codes. Ran both ovens all functions tested OK. Instructed customer had a calibrated unit. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Check for oven temperature issues. Ran diagnostic test found no error codes. Ran both ovens all functions tested OK. Instructed customer had a calibrated unit. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/29/2017
Arrived on site. Check for oven temperature issues. Ran diagnostic test found no error codes. Ran both ovens all functions tested OK. Instructed customer had a calibrated unit. Job complete
Near Seguin, TX 78155
Connor M.
Job Details: 09/29/2017
WRF736SDAM whirlpool refrigerator Arrived on site to test unit for UI issue. Found led failure on module. Replaced ui and tested unit. Unit working proeprly, no leaks detected.
Near Georgetown, TX 78633
Arthur B.
Job Details: 09/29/2017
WOD93EC0AS04 (Double Wall Oven) - Arrived onsite for customer complaint of wall oven door glass has burnt film on glass after self clean cycle. Removed door and inner glass. Found burnt spot has bakeon within glass and can't be removed. Also found bottom of upper door seal burnt as well. Ordering both upper and lower inner glass and upper door seal to complete repair.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for not heating. Checked components and found a faulty magnetron, capacitor, diode. Office to order parts for return visit. Rescheduled per Kristen., ordrng 1 W10818686 (magnetron) and 1 WPW10574736 (capactr-mg) and 1 WPW10575765 (diode), schdld next appmnt for 1/5 THU !, saved tckt [SdLink\140475a.png], snapped
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 09/28/2017
WMH53520CH2
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 09/28/2017
WMH53520CH2
Near Killeen, TX 76541
Arthur B.
Job Details: 09/28/2017
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer stuck in drain mode. Plugged unit in and tested. Found drain pump constantly runs. Was able to cancel unit and run calibration. Unit calibrated successfully. Ran manual cycle. Unit fills,agitates,drain and spins with no issues. No other issues found. All water connections were dry at time of service.
Near Lockhart, TX 78644
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for leaks water on right rear bottom. Ran test cycle and found tub ring cracked. Normale wear and tear. Office to order parts for return visit. Rescheduled per Sarah.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 09/28/2017
WDF330PAHS0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not turning on. Removed jucntion box. Found hot wire on dishwasher side had crease. Removed broken part of wire and rewired. Powered unit on. Unit now comes on as intended. Unit fills,washes,heats amd dries as intended. All water connections were dry at time of service.
Near San Marcos, TX 78666
Connor M.
Job Details: 09/28/2017
MVWC360AW0 maytag washer Arrived on site to test unit for not spinning clothes out. Found error for shifter fault. Replaced and tested unit. Unit now spinning properly. No leaks deteced.
Near Austin, TX 78757
Luis
Job Details: 09/28/2017
Refrigerator-WRF757SDEM01-replaced fresh food thermistor assy
Near San Marcos, TX 78666
Connor M.
Job Details: 09/28/2017
JFC2290VEM7 jennair refrigerator Arrived on site to test unit for leaking and ice sheet in bottom of freezer. Found drain tube kit clogged. Replaced drain tube kit and removed ice. Unit working proeprly. No leaks detected.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 09/28/2017
WTW5000DW0 (Top Load Washer) - Arrived onsite to install drive motor to top load washer from prior visit's diagnosis. Removed faulty motor and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78738
Cliff
Job Details: 09/28/2017
Kitchenaid oven KODE500ESS02. Arrived on site to diagnose an oven that is blowing hot air out of the bottom. Tested unit and found no mechanical failures to oven today. Advised homeowner that the oven circulates air from the control panel out the bottom to prevent heat damage to computer systems in the unit and is normal operation.
Near Luling, TX 78648
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for agitator issues. Confirmed broken agitator. Office to order for return visit. Rescheduled per Sarah.
Near Kempner, TX 76539
Arthur B.
Job Details: 09/28/2017
KRFF507ESS01 (French Door Refrigerator) - Arrived onsite for customer complaint of intermitten ice production,frosted fresh food evaporator and slow water dispensing. Removed filter. Found water flows well. Found RC evaporator all frosted up due to misplacement of thermistor. Defrosted ice from evaporator and repositioned thermistor. Reassembled. Food air flow coming from fresh food evaporator. Advised customer to replace filter. No other issues found. All water connections were dry at time of service.
Near Luling, TX 78648
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for no operation. Checked components and found a faulty control. Removed and replaced control. Ran calibration cycle. Ran test cycle and no error codes present. No water leaks present after service. Job complete.
Near Austin, TX 78732
Thomas L.
Job Details: 09/28/2017
Arrived on site for him proper operation. Tested unit and found F3E1 failure code .Removed and replaced faulty water level sensor. Tested all operations and all water connections are dry.
Near Austin, TX 78732
Thomas L.
Job Details: 09/28/2017
Near Lampasas, TX 76550
Arthur B.
Job Details: 09/28/2017
WTW5000DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud banging noises when washing. Tested unit. Found washplate bolt loose causing washplate not agitate and make the noise. Used blue loctite on bolt and tighten bolt to gearcase. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Smithville, TX 78957
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for not advancing. Found unit stuck draining. Reset unit. Ran diagnostics and found found "too much detergent" error code. Advised customer to not use too much soap and run run cleaning cycle. No water leaks present after service. Job complete.
Near Austin, TX 78735
Diego G.
Job Details: 09/28/2017
Arrived on site. Checked for no heat issues. Found power not coming from timer to heater. Part. 140.20. Dr600. 169.99. Replaced timer, all functions tested ok. Collected total of $335.78. Job complete.
Near Austin, TX 78735
Diego G.
Job Details: 09/28/2017
Arrived on site. Checked for no heat issues. Found power not coming from timer to heater. Part. 140.20. Dr600. 169.99. Replaced timer, all functions tested ok. Collected total of $335.78. Job complete.
Near Austin, TX 78735
Diego G.
Job Details: 09/28/2017
Arrived on site. Checked for no heat issues. Found power not coming from timer to heater. Part. 140.20. Dr600. 169.99. Replaced timer, all functions tested ok. Collected total of $335.78. Job complete.
Near Austin, TX 78738
Jerry C.
Job Details: 09/28/2017
WOS51EC0AS03 Arrived to inspect temperature issue. I had the customer Preheat the unit to 350 prior to my arrival. The customer was not aware of the standard and Rapid Preheat settings and I advised them of the difference. The customer was concerned with heating up to 400 degrees and I tested in standard Preheat mode. The unit claimed Preheat at 398 and then declined to 347. It cycled off at 436. The temperature spread is outside of acceptable limits with an 89 degree spread. Office to order p/n W10839510 control and p/n W10859573 sensor.
Near Austin, TX 78732
Thomas L.
Job Details: 09/28/2017
Arrived on site for local condition. Found unit running but compressor was not running. Found the harness that goes to the overload and relay was loose. Reconnected harness and the compressor started working properly.
Near Lampasas, TX 76550
Arthur B.
Job Details: 09/28/2017
KRMF606ESS01 (5 Door French Door Refrigerator) - Articed onsite for customer complaint of frost building up on RH side of RF section. Removed door to reomved all ice build up. Upon reassembly, found door gasket magnet inside gasket not meeting upper RH corner causing gap between door and cabinet. Ordering new gasket to complete repair. Skyped PARTS and received R/V date of 10/2 per SW. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Connor M.
Job Details: 09/28/2017
KRSC500ESS00 kitchenaid refrigerator Arrived on site to test unit for not dispensing ice. Found dispenser motor locked up. Replaced and tested unit. Unit working proeprly, no leaks detecetd.
Near Austin, TX 78734
Thomas L.
Job Details: 09/28/2017
Arrived on site for ice been freezing over. Found the ice door closing properly, the icemaker cycle properly. Water Spencer works properly shutting off and on as normal. This is happening very occasionally and it appears that the icemaker will be the cause of the problem will order icemaker.
Near Kyle, TX 78640
Diego G.
Job Details: 09/28/2017
Arrived on site. Replace rails. Thawed out ice buildup in freezer. All functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 09/28/2017
Arrived on site. Replace rails. Thawed out ice buildup in freezer. All functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 09/28/2017
Arrived on site. Replace rails. Thawed out ice buildup in freezer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Connor M.
Job Details: 09/28/2017
MDBH979SAM0 maytag dishwasher Arrived on site to test unit for not shutting off. Found error codes for owi and user interface. Replaced both and tested unit. Unit working proeprly. No leaks deteced.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/28/2017
WDT750SAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting or turning on. When arrived, customer advised that dishwasher came on and functioning. Tested unit. Unit fills,washes,drains and heats as intended. No other issues found at this time. All water connections were dry at time of service.
Near Cedar Creek, TX 78612
Carlos G.
Job Details: 09/28/2017
Arrived on site and checked the unit for temperature and frost issues. Found service pointer to replace adapter. Also found defrost system failed. Office to order parts for return visit. Rescheduled per Shana. No water leaks present after service., ordrng 1 W10848301 (cntrl-elec) and 1 W10864518 (adapter) and 1 W11032800 (EVAP MOTOR), schdld next appmnt for 2/2 THU !, saved tckt [SdLink\142764a.png] (via SDM) 2/2/17 14:41: CG there 2/2 THU, 12:58 to 14:35, Arrived on site to replace parts from previous visit. Removed and replaced control, adapter, EVAP motor. Ran test cycle and all checks ok. No water leaks present after service. Job complete., Job Cmpltd, saved tckt [SdLink\142764b.png] (via SDM)
Near Austin, TX 78741
Luis
Job Details: 09/28/2017
Refrigerator-WRS325FDAM04-added sealer to gaps on liner remold door seal
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/28/2017
WRS586FIEM03 (SxS Refrigerator) - Arrived onsite for customer complaint of icemaker not producing ice on SxS refrigerator. Ran test 15 to test optics. All check ok. Removed icemaker cover and found stripper stuck mid harvest. Found icemaker faulty. Removed defective icemaker and installed new replacement. Reassembled. Icemaker call for water immediately. No other issues found. All water connections were dry at time of service.
Near Temple, TX 76502
Mike G.
Job Details: 09/28/2017
AED4675YQ1, Arrived on site for NOISE DURING OPERATION, checked unit and found that the rollers or broken and worn out replaced rollers from repair kit checked and cleaned out all lent found from unit checked unit after repair and unit checked fine, unit checked fine at time....
Near Temple, TX 76502
Mike G.
Job Details: 09/28/2017
AED4675YQ1, Arrived on site for NOISE DURING OPERATION, checked unit and found that the rollers or broken and worn out replaced rollers from repair kit checked and cleaned out all lent found from unit checked unit after repair and unit checked fine, unit checked fine at time....
Near Austin, TX 78758
Scott
Job Details: 09/28/2017
Fridge
Near Austin, TX 78758
Scott
Job Details: 09/28/2017
Maytag , washer , lid switch
Near Austin, TX 78748
Connor M.
Job Details: 09/27/2017
MEDC215EW1 maytag dryer Arrived on site to test unit for not drying and not turning on. Found unit dead not starting. Found burns on plug. Was able to get power to unit to test. Found heater working. Lint on wrong side of screen. Performed vent check test. Unit did not pass. No air flow. Instruct on contacting and electrician and a duct cleaner. Made customer aware of proper venting and fire hazrad.
Near Austin, TX 78748
Connor M.
Job Details: 09/27/2017
WRF757SDEM01 whirlpool refrigerator Arrived on site to test unit for frost in ff section. Found evap not defrosting. Large amount of frost on panel. Unit will need to be turned off for 24 hours to start defrost safely. Customer will turn unit a day before scheduled visit. Office to schedule directly.
Near Austin, TX 78735
Connor M.
Job Details: 09/27/2017
WED7590FW0 whirlpool dryerInstalled motor and wheel. Unit still making noise. Found loose screw on blower housing. Unit working properly. Instruct on proper venting and fire hazard.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/27/2017
WTW4950XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Tested unit. Found unit will fill and cancel out. Found control to be faulty. Removed console and removed defective control. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/27/2017
Arrived on site to check unit for leaving odors in clothing. Tested all operations and could find no issues. Unit fills agitates drains and spins properly . All water connections were dry.
Near Lakeway, TX 78734
Thomas L.
Job Details: 09/27/2017
Arrived on site or no heat condition. Tested unit and found that the dryer was heating properly. The heating cycle is too slow indicating a vent issue in the home. Customer will have that checked out.
Near Austin, TX 78736
Connor M.
Job Details: 09/27/2017
WRF992FIFM00 whirlpool refrigerator Defrosted unit and found thermistor loosley placed in wrong location. Replaced evap cover due to damage when removing. Did not install control. Unit working properly, no leaks detected.
Near Austin, TX 78736
Connor M.
Job Details: 09/27/2017
WDT970SAHZ0 whirlpool dishwasher Installed retainer and tested unit unit working proeprly. No leaks detected.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/27/2017
Whirlpool refrigerator model# WRX735SDBM03. Not dispensing water or ice.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/27/2017
WRX735SDBM04 (4 Door French Door Refrigerator) - Arrived onsite for customer complaint of fresh food doors on french door refrigerator. Found when unit installed, they were unleveled. Was able to level doors and adjust doors. Door is now level. No other issues found at this time. All water connections were dry at time of service.
Near Lakeway, TX 78738
Thomas L.
Job Details: 09/27/2017
Arrived on site for improper operation. Customer informed me that sometimes it wont drain water out, sometimes it wont spin, sometimes it stops mid cycle but lid wont unlock, its doing all kind of odd things. I tested in rinse/spin and it seemed to cut in and out of spin. Calibrated control. All tested in diagnostics showed no problems! Retried spin and motor acted up again. Corrected loose connection at motor harness and unit now works correctly.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 09/27/2017
KUIS18NNTS0 kitchenaid ice machine Installed water level sensor. Unit made slab of ice but took a while. Will see if sensor fixes issue. No leaks deteced.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/27/2017
RTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer DOA and lid locked. Attempted to enter diagnostics. Found no control respone. Unit will need control and lid latch to complete repair. Skyped PARTS and received R/B date of 10/2 per SW. All water connections were dry at time of service.
Near Austin, TX 78759
Luis
Job Details: 09/27/2017
Refrigerator-KSSS48QTX00-unit not cooling diagnosed failed inverter,installed new inverter unit cooling down correctly
Near Austin, TX 78732
Thomas L.
Job Details: 09/27/2017
Arrived on site for frosting in freezer. Found multiple gaps at flange to Cabinet liner in both sections. Re-sealed all gaps. No water is connected to the unit.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/27/2017
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not getting hot water. Tested unit in diagnostics. Found both hot and cold water enter unit. Advised customer that unit water temperature is regulated by control. Warm/Hot water setting is between 75F-90F. Customer agreed. Calibrated unit. Unit calibrated sucessfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/27/2017
Whirlpool refrigerator model# WRF757SDEH. Low ice production.
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Buda, TX 78610
Diego G.
Job Details: 09/27/2017
Arrived on site. Replaced ice maker. Cycled icemaker all functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 09/27/2017
WRX735SDBM04 Arrived to inspect inconsistent temperatures. I found the unit was not leveled and the chassis feet were up. I lowered the feet and squared the cabinet, causing the door corners to match. I found and sealed gapping within the fc and rc door openings and tested. The unit appears to seal much better. The customer requested I contact the mfg to find out expected temperature swings with normal operation. Mfg tech Leon. I advised the technician of my findings and repairs performed and the customer inquiry about an expected temperature swing. The tech advised me the information is unpublished at this time. The unit appeared to have full functionality within service test mode. Operational test good, no leaks observed during service.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 09/27/2017
WDF330PAHW0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher soap dispenser door broken. Confirmed issue. Removed door panel and removed faulty soap dispenser. Installed new replacement. Reassembled. Soap dispenser works as intended. No other issues found at this time. All water connections were dry at time of service.
Near Austin, TX 78703
Scott
Job Details: 09/27/2017
Whirlpool washer , duet , MCU
Near Austin, TX 78703
Scott
Job Details: 09/27/2017
Whirlpool washer , duet , MCU
Near Austin, TX 78739
Connor M.
Job Details: 09/27/2017
WRT318FZDW00 whirlpool refrigerator Arrived on site to test unit for tripping gfci plug. Plugged unit into non gfci circuit and it did not trip. Instruct on not having unit on grci plug. No leaks deteced.
Near Austin, TX 78734
Cliff
Job Details: 09/27/2017
Kitchenaid dishwasher KUTDT03FTSS3. Arrived on site to diagnose a dishwasher that will not turn on at all. Found by metal on control open and preventing control from getting power. Replaced by metal and tested unit. Found all is functioning properly at this time. No water leaks were found at time of service.
Near Austin, TX 78726
Thomas L.
Job Details: 09/27/2017
Arrived on site for unit not dispensing cubed ice. Found tab broken on bin which is causing the situation. All water connections were dry at time of service.
Near Manchaca, TX 78652
Connor M.
Job Details: 09/27/2017
WRS325FDAB06 whirlpool refrigerator Arrived on site to test unit for water tasting bad. Found unit is connected with a plastic water hose. Instruct customer on replacing water line with copper tubing. Unit working proeprly, no leaks detected.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/27/2017
WDTA50SAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump not running. Removed water from tub and removed faulty drain pump. Installed new replacement. Tested unit. Unit now fills,washes,drain and heats with no issues. All water connections were dry at time of service.
Near Austin, TX 78750
Luis
Job Details: 09/27/2017
Refrigerator-ksf26c7xyy00- refrigerant leak,replaced fresh food evaporator,compressor and Evap fan housing
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 09/27/2017
WRT318FZDM02 Arrived to inspect rust in finish. Both rc and fc doors have rust spots that have developed within the surface. There are other whirlpool appliances that are in the home and are not affected. Office to order p/n LW10638683 dor-fip, p/n LW10638684 dor-fip, and p/n WPW10481433 emblem. No leaks observed during service. Office to contact the customer to arrange return service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/27/2017
WTW57ESVW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out clothes. Tested unit. Found tub will spin and slow down. Found motor faulty. P&L are as follows; WP661600 (Motor) $188.73, TL340 189.99. Customer is declining repair due to price and age of unit. Collected SVC call fee of $108.24 today. All water connections were dry at time of service.
Near Temple, TX 76504
Mike G.
Job Details: 09/27/2017
WRX735SDBM04, Arrived on site for WATER IS SPRAYING FROM THE VERY TOP OF UNIT WHEN TRYING TO MAKE ICE, checked unit and found that the icemaker fill tube has a hole in it removed icemaker filter installed new icemaker filter checked unit and unit is no longer spraying water out from the top and icemaker is getting water to it checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...
Near Temple, TX 76504
Mike G.
Job Details: 09/27/2017
WRX735SDBM04, Arrived on site for WATER IS SPRAYING FROM THE VERY TOP OF UNIT WHEN TRYING TO MAKE ICE, checked unit and found that the icemaker fill tube has a hole in it removed icemaker filter installed new icemaker filter checked unit and unit is no longer spraying water out from the top and icemaker is getting water to it checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time...
Near Leander, TX 78641
Thomas L.
Job Details: 09/27/2017
Arrived on site for no ice situation and in proper cooling and fresh food section. Removed and replaced user interface and evaporator cover per manufacture to correct no cool and fresh food section. Replaced ice maker and valve for no ice condition. All water connections are dry.
Near Round Rock, TX 78664
Jonathan
Job Details: 09/27/2017
Washer model # MVWC425BW1. Failure intermittently not completing cycles.
Near Austin, TX 78729
Paul
Job Details: 09/27/2017
Whirlpool Refrigerator Model WRX988SIBM03 - Arrived onsite for the refrigerator that is leaking water on the floor and had a no ice condition. I replaced the evaporator cover that was broken and diagnosed as defective on the previous visit. The coil looked good and there was no frost or ice build up. Ice build up had started around the top of the cover because of the broken tabs on the old cover and I removed it. The ice bin was full of ice. Call complete.
Near Austin, TX 78729
Paul
Job Details: 09/27/2017
Whirlpool Refrigerator Model WRX988SIBM03 - Arrived onsite for the refrigerator that is leaking water on the floor and had a no ice condition. I replaced the evaporator cover that was broken and diagnosed as defective on the previous visit. The coil looked good and there was no frost or ice build up. Ice build up had started around the top of the cover because of the broken tabs on the old cover and I removed it. The ice bin was full of ice. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 09/27/2017
Arrived on site. Check for no heat issues. Found bad thermal fuse. Replace thermal fuse cycled unit all functions tested OK. Exhaust clear. Job complete
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/27/2017
MVWC415EW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer leaking from bottom when filling. Lifted top assembly and found inner drain hose assembly with a tear in it. Unit will need new inner drain hose assembly. Skyped OF and received R/V date of 9/29 per SW. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 09/26/2017
KRFF507ESS01 kitchenaid refrigerator Arrived on site to test unit for loud noise in ff section and temps above average. Found fresh food evap frosted over due to inefficient defrost cycles. Disassembled unit and found defrost thermistor located 6 inches from necessary spot for proper defrost. It was also very loose. Defrosted evap and corrected issue. Unit working properly. No leaks detected.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/26/2017
WTW5000DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling with water properly. Ran service mode. Found no error codes. Calibrated unit. Unit calibrated successfully. Ran test load with 3 fleece sheets. Used bulky load. Found unit now fills properly with no issues. No other issues found at this time. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/26/2017
Arrived on site for noisey operation and condensation in the door. Baked a potato in the microwave and it indeed fogged up the microwave door and a good portion of the lower oven door.. I found nothing wrong with the door and the fan was blowing properly. I spoke with Joel at the manufactures technical assistance line and we both feel that the unit is working properly. The noise went away after about 30 seconds of cooking. The customer will let us know if the noise gets more consistent.