We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Cedar Park, Texas 78613
Kimo
Job Details:
05/03/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new thermistor and element and tested unit and found unit operating as designed. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
Kimo
Job Details:
05/03/2022
"Arrived onsite for refrigerator with noisy condenser fan. Upon further inquiry I found out that the noise only happens when the fan is dirt, customer had already cleaned that fan off when I got there. Eid find some playin fan. E customer 3076+ to replace fan motor. Customer agreed and I installed new fan motor and tested unit and found unit operating as designed. Customer in full with card. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Leander, Texas 78641
Kimo
Job Details:
05/03/2022
Arrived onsite to install properly designed part upon arrival I installed new control and programmed the unit. And found unit operating as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Leander, Texas 78641
Kimo
Job Details:
05/03/2022
"Arrived onsite for dryer with no power. Upon inspection I found that the unit was put on a 20amp breaker and it needs a 30amp, I avoid cx to have an electrician come out and replace the breaker. Jobs complete."
We serviced a
WHIRLPOOL DRYER
Model WED7120HC1
Near Seguin, Texas 78155
Andrew
Job Details:
05/03/2022
Arrived on site to test unit for not responding. Unit is a rentacenter with no power available to test. Advised would need power to properly test and diagnose. Manager stated once its in a customers home with power source readily available they would contact to reschedule. Job complete.
We serviced a
LG REFRIGERATOR
Model LSC27910TT
Near Austin, Texas 78745
Tyler L
Job Details:
05/03/2022
"Arrived on site for complaints of ice not dispensing properly. Found unit will disperse water, cubed and crushed ice with no issues. Sent video to service team. Removed bin and monitored while calling for cubed and crushed ice. Everything is operating as designed. Advised customer that occasionally loose ice, especially crushed ice, will get stuck in the ice chute. This will cause the ice chute flapper to get stuck and cause ice to not dispense. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, Texas 78741
Tyler L
Job Details:
05/03/2022
"Arrived on site for install of previously diagnosed part. Installed new control. Set bake for 350 and monitored. Bake and broil elements working well. Unit reached 350 in 12 minutes. Tested surface elements as well and all are working as designed, took picture. No other issues at this time, job complete."
We serviced a
FRIGIDAIRE DRYER
Model FLXE6960EW1
Near Austin, Texas 78741
Tyler L
Job Details:
05/03/2022
"Arrived on site for complaints of intermittent shutting itself off. Customer states it will run fine most the time. Every so often it will shut off early. Customer is using timed dry option, and setting it for max time, 100 minutes. Tested unit on multiple time settings and on the more dry cycle. Could not duplicate issue, unit is starting up, heating, and tumbling correctly each time. If issue continues we will need a new timer. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kyle, Texas 78640
Tyler L
Job Details:
05/03/2022
Arrived on site for install of previously diagnosed part. Installed new adjuster kit. No other issues at this time. Job complete.
We serviced a
GE MICROWAVE
Model PVM1870DM1BB
Near Elgin, Texas 78621
Joe Z
Job Details:
05/03/2022
Arrived onsite to install previously diagnosed part. Replaced turntable motor and tested unit with cup of water. Unit operates correctly . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Elgin, Texas 78621
Joe Z
Job Details:
05/03/2022
Arrived onsite to install previously diagnosed parts. Unit I operating correctly. The dispenser replaced last visit took care of the repair. Did not need to Replace motor or coupler. Unit operates correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near McDade, Texas 78650
Joe Z
Job Details:
05/03/2022
Arrived onsite for unit Dispensing Warm Water . Upon arrival checked unit temperature and got 40 in RC. Customer thought maybe water temperature could get colder. I let him know that the only way on this unit is to set his RC to a colder setting. Unit operates as designed. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Elgin, Texas 78621
Joe Z
Job Details:
05/03/2022
Arrived onsite for Not Draining - Water Remain at End of Cycle. Upon arrival found bottom of unit filled with water. Noticed disposal knock out plug was not removed during installation. Removed plug and unit no drains correctly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Coupland, Texas 78615
Joe Z
Job Details:
05/03/2022
"Arrived onsite for When the compressor turns on, it makes a loud rattling sound. Upon arrival unit is operating normally with no abnormal sounds. Compressor kicked on and compressor and condenser fan operated correctly with no abnormal sounds. Evaporator motor kicks on and sounds are normal. Mr. Stated that the noise was intermittent and noticed if he pushed side of refrigerator a little,the sound would go away. Found leveling was completely off. Leveled correctly. Could not get unit to duplicate sound while diagnosing."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Taylor, Texas 76574
Joe Z
Job Details:
05/03/2022
"Arrived onsite for MW bulb stays lit all the time does not turn off and does not dim, upon arrival tested unit NF found relay on control is stuck closed. Need to replace control. Replaced control and unit operates as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Austin, Texas 78724
Joe Z
Job Details:
05/03/2022
Arrived on site for unit not draining upon arrival tenant mentioned that the unit drains fine that the pod just does not dissolve. Test unit and unit would fill but motor would not energize and pump water. Canceled the cycle and all water drained out. Ran diagnostics and got F4-E3 motor not running error code. Pulled unit out to check resistance on motor and found harness to motor was not connected. Secured connection and test unit. Unit now operates as designed. No leaks present at this time. Job complete
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Harker Heights, Texas 76548
Tyler
Job Details:
05/03/2022
Arrived on site for cooktop with bring bezel ring around knob. Upon arrival confirmed issue. Found bexpzel preventing knob from being turned. Replaced bezel and found knob and burner functions working as designed. Call complete
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS4
Near New Berlin, Texas 78155
Andrew
Job Details:
05/03/2022
Arrived on site to test unit for not venting to exterior. Customer stated no service required since father explained unit does not have exterior venting and vents back into room as designed. No service provided. No fee ed. Job complete.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near New Berlin, Texas 78155
Andrew
Job Details:
05/03/2022
"Arrived on site to replace previously diagnosed icemaker. Verified icemaker not responding to diagnostics. Replaced icemaker, tested unit,unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near New Berlin, Texas 78155
Andrew
Job Details:
05/03/2022
Arrived on site to test unit for not responding and stopped mid cycle. Found unit is not receiving any voltage. Flipped breaker on and off multiple times with no success. Advised customer electrician will be needed to fix issue. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Marion, Texas 78124
Andrew
Job Details:
05/03/2022
"Arrived on site to test unit for not responding. Found console receiving proper voltage, 12vdc. Replaced console, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AB01
Near New Braunfels, Texas 78132
Andrew
Job Details:
05/03/2022
"Arrived on site to test unit for over heating. Found oven sensors reading properly. Found no current issues. Replaced control as a precautionary. Tested unit, unit working as designed. Job complete."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3018LBG
Near Killeen, Texas 76549
Tyler
Job Details:
05/03/2022
Arrived on site for range making popping noises when front right burner switch was activated. Upon arrival confirmed issue. Found front right inf. Switch internally failing and throwing out sparks. Replaced switch and found unit functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Killeen, Texas 76549
Tyler
Job Details:
05/03/2022
"Arrived on site for washer needing previously diagnosed rebuild. Upon arrival installed previous diagnosed parts then reassembled, recalibrated, and retested unit in normal operation. Found no leaks and 7nit fully cycling as designed. Call complete"
We serviced a
FRIGIDAIRE RANGE
Model FEF316ASB
Near Killeen, Texas 76543
Tyler
Job Details:
05/03/2022
Arrived on site for range not functioning. Upon arrival confirmed complaint and out for the inspection found that the unit had a blown bake element as well as three bad receptacles for the cooktop (both RR & RF as well as FL). Unit also had failure cooktop element and the oven thermostat had broken and was flaking due to missing bulb and socket insulation. Heat from oven has been escaping out backside of range and ruining insulation. Will need findings reported to ahs due to condition of unit a safe repair cant be done. Photos in sd for further explanation.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW2
Near Killeen, Texas 76542
Tyler
Job Details:
05/03/2022
Arrived on site for washer needing previously diagnosed motor. Upon arrival reconfirm complaint and install required park and then reassembled and Tess of the unit and found unit had no abnormal noise and could cycle through all settings as designed. Call complete
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Killeen, Texas 76543
Tyler
Job Details:
05/03/2022
Arrived on site for washer needing diagnostic for loud screeching. Upon arrival customer realized the unit wasnt under warranty. Customer d service stating they wanted to contact whirlpool to resolve issues before proceeding. No ed or diagnostics preformed
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Round Rock, Texas 78681
Vincent
Job Details:
05/03/2022
"Arrived on site for washer machine, inspected unit and work area. CX explained to me that there is water a lot of water sitting in the soap dispenser after the cycle. Set unit in diagnostics and found stored error codes F3E1 F5E Ran unit through a complete diagnostics cycle. Detergent dispenser was clogged causing it to hold water. d CX 1227 parts 2360+ total ed 3879 CX agreed to repairs. Removed and replaced lid part. Tested unit and its now operating as designed. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, Texas 78681
Vincent
Job Details:
05/03/2022
"Arrived on site for dishwasher not installed correctly, inspected unit and work area. Inspected unit and found middle spray arm not installed. Installed spray arm correctly and ran a diagnostics cycle. Unit is operating as designed, no water leaks detected during service job completed."
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Austin, Texas 78702
Wesley
Job Details:
05/03/2022
Arrived onsite with MZ and found unit noise coming from backflow and lint build up on blower. Removed the lint off of the blower and dampened the blower housing. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Burnet, Texas 78611
Lou
Job Details:
05/03/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the lid and installed the hinge, spacer and screws and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ID3CHEXWS02
Near Bastrop, Texas 78602
Lou
Job Details:
05/03/2022
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the dispenser shaft and seal and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
SAMSUNG DRYER
Model DV52J8700EP/A2
Near Liberty Hill, Texas 78642
Lou
Job Details:
05/03/2022
"Arrived on site to inspect dryer noises. Upon further inspection, turned the unit on and I could hear a faint squeaking noise. The customer advised that the noise gets louder as the unit operates. Eisassembled the unit and found the rollers not functioning properly as there was debris built up on the axles; the tension pulley was not functioning and the belt had cut a groove into the pulley roller and the belt was beginning to fray. E the customer 2265 for servicecleaning and 2270 for the mentioned parts for a total including of 4918. Customer agreed to the repair and in full with CC (5154 # 39K943). I removed and replaced the 4 rollers, tension pulley and belt and cleaned the unit (beforeafter photos) and tested. Unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KENMORE DISHWASHER
Model 2214573N612
Near Georgetown, Texas 78626
Lou
Job Details:
05/03/2022
"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics showing error code F4E Cleared the code and continued with testing. Water entered the unit and the motor failed to come on (F4E3). I advanced through testing and the dispenser, drain pump, and element all operated as designed. E the customer 2055 for service fees and 2027 for the sumpmotor assembly for a total including of 4468. Customer agreed to the repair and in full with check #1188 (4468 CK Auth# L4K44T). I removed and raced the sumpmotor assembly and retested. Unit is operating as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW1
Near Austin, Texas 78747
Kevin
Job Details:
05/03/2022
"Arrived on site and inspected bellow and did not see any issues. Removed top panel and front bottom panel and ran a diagnostic cycle and did not see any leaking on washer. Sent a video to KBservice management. Homeowner has washed several loads since it leaked without it leaking again. Discussed possible reasons why washer may have leaked once and then not again. ed only, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78749
Kevin
Job Details:
05/03/2022
"Arrived on site and found both doors are difficult to open, or is a lot of suction, per service pointer w11604003 used a 316 drillbit to add a small hole in the drain tube. After doing this customer does not feel there has been a significant change. Reported to techline"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Austin, Texas 78736
Kevin
Job Details:
05/03/2022
"Arrived on site and found no saved error codes, wash motor is running properly during a diagnostic cycle but when a heavy cycle is started wash motor doesnt run and diverter is just making noise. Replaced control board, door latch, and wash motor and it will now begin washing immediately during a heavy cycle, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Manchaca, Texas 78652
Kevin
Job Details:
05/03/2022
"Arrived on site and inspected washer did not find any error codes. Sound wash tub is not centered and leaning close to the front. This could be causing washer to be more prone to un loads. Center tub and basket and then Ran all functions in manual diagnostic and did not see any issues. Discussed correct loading and detergent usage West Customer. No further repairs required at this time, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Kyle, Texas 78640
Kevin
Job Details:
05/03/2022
"Arrived on site and inspected dishwasher and found incoming waterline is leaking, recommend it to homeowner that waterline be replaced. Explained that this is not part of the dishwasher but is an accessory that can be purchased at a retail and replaced. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Leander, Texas 78641
Vincent
Job Details:
05/03/2022
"Arrived on site for refrigerator or cooling, inspected unit and work area. Tested temps FC 67? RC 41?. There was no frost build upon any evaporator. CX stated refrigerator would not shut off. Did amp draw on the compressor and had 07v. Unit will need a sealed system repair. If CX calls back to set appointment parts are covered but not . CX d at this time. No water leaks detected during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Leander, Texas 78641
Vincent
Job Details:
05/03/2022
"Arrived on site for microwave, inspected unit and work area. Tested unit and found making loud humming noises. Removed unit from wall and disassembled. Found diode badly melted and mag smelling burn. Replaced parts. Reassembled and tested unit and is now operating as designed. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS
Near Leander, Texas 78641
Vincent
Job Details:
05/03/2022
"Arrived on site to inspect microwave, inspected unit and work area. Tested unit and found it functioning as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, Texas 78665
Cliff
Job Details:
05/03/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in system and homeowner is going to replace unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Round Rock, Texas 78664
Cliff
Job Details:
05/03/2022
Arrived on site to diagnose a washer that is not spinning. Found capacitor unplugged preventing motor from running. Rewired capacitor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Round Rock, Texas 78665
Cliff
Job Details:
05/03/2022
Arrived on site to replace previously ordered parts for dryer. Replaced burner assembly and tested unit. Found all is functioning properly at this time and no gas leaks were found after service was performed. 3377 # 3WT9AX
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Round Rock, Texas 78664
Cliff
Job Details:
05/03/2022
Arrived on site to replace previously ordered parts for ui. Replaced ui and tested unit. Found all is functioning properly at this time. No leaks were found at time of service. 3698 # 43WJL4
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Pflugerville, Texas 78660
Cliff
Job Details:
05/03/2022
Arrived on site to diagnose a range that sparked. Found wire was pinched between back cover and frame. Removed burnt wiring and repaired unit. Tested unit and found all is functioning properly at this time. Tech line rep OrlandoFile# 7733576863Safety File# 7733542873
We serviced a
GE RANGE
Model JGSS66SEL3SS
Near Austin, Texas 78704
Wesley
Job Details:
05/03/2022
"Arrived onsite and replaced socket, unit is now operating as designed. All checks good. Advised customer on repair."
We serviced a
WHIRLPOOL DRYER
Model MEDB765FC
Near Austin, Texas 78759
Wesley
Job Details:
05/03/2022
Arrived onsite and found unit front panel bowing and causing door to not latch with strength. Corrected alignment. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Waco, Texas 76710
Jonathan M
Job Details:
05/03/2022
Arrived on site for a washing machine that has a broken strike. Inspected unit and work area. Confirmed the customers complaint and replace the strike. Tested the unit in the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GBS0
Near Cedar Park, Texas 78613
David S
Job Details:
05/03/2022
"Arrived on site to install a new heater under warranty.I spoke to the customer about the dishwasher not cleaning the dishes. I replaced the heater and tested the unit, I found the wash motor struggling even harder to start and not providing appropriate pressure to wash the dishes. I spoke to the customer again about replacing the sump and motor because it is failing. He agreed.I installed the wash motor. I Customer part 1584 is 50. Customer in full with card. I tested the unit and found it working properly. Job complete."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Cedar Park, Texas 78613
Gerry C
Job Details:
05/03/2022
"Arrived to instal previously diagnosed and ordered parts. I verified 12VDC to the UI from the UI harness end and installed the UI. All operations of the unit returned to normal and it filled, cycled, heated, dispensed and drained as expected. Per MS, no additional charge for UI. No leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near New Braunfels, Texas 78130
Luis
Job Details:
05/03/2022
"Arrived on site for no lights and no ice. Diagnosed a defective freezer led module replaced module,ran icemaker test icemaker not running through a forced cycle,replaced defective icemaker,icemaker ran through a cycle and filled with water leds working as designed"
We serviced a
KENMORE WASHER
Model 110XXXXX080299
Near Cedar Park, Texas 78613
Gerry C
Job Details:
05/03/2022
"Arrived to inspect machine smoking. I found the coupler was not fully seated and pushing the motor shaft forward, causing the centrifugal switch stop washer to rub against the motor housing. I corrected the coupler mounting and tested. The issue was resolved and I found the agitator dogs had worn out. The CX elected to purchase the agitator dogs and I installed. Operational test good, no leaks observed during service. Parts 86 9.37 # 4MCWY4"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, Texas 78642
Gerry C
Job Details:
05/03/2022
"Arrived to instal previously and ordered parts. I removed and replaced the ice maker and during fill, the unit made a very loud 60Hz buzz. I removed and replaced the valve assy and tested. The issue was resolved and the unit resumed normal operation. I squared the chassis and leveled the doors. No leaks observed during service."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Georgetown, Texas 78628
Gerry C
Job Details:
05/03/2022
"Arrived to inspect ice production issue. The CX described the issue as very thin ice production and after it started operating in that manner, they unplugged the machine and have not ran it. I found the water valve would not fill. E the CX for the valve and installed. The condenser was badly plugged with debris and the air separator plate had been bent over, allowing hot condenser air to circulate and further lower efficiency. I corrected the separator plate and removed the debris from the unit. Service test mode revealed all functions present. I allowed the unit to produce a slab of ice and it was well frozen and at the expected thickness. Operational test good, no leaks observed during service. Valve 1402, SC 1999. CX purchased cleaner for 18 3880 # 99494R"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Andice, Texas 78628
Gerry C
Job Details:
05/03/2022
"Arrived to inspect ignition issue. The left front burner would not ignite as it should and I bedded the burner cap to the burner cup and could not recreated the issue. I verified all burners worked and designed and advised the CX of my findings. Eemonstrated how to secondarily ignite the burners by pressing on any of the knobs. Operational test good, no gas leaks detected during service."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Liberty Hill, Texas 78642
Gerry C
Job Details:
05/03/2022
"Arrived to inspect spraying issue. I found the unit appeared to have all functionality, but when testing for water flow, the lower spray arm would barely move and there was not enough water pressure fur the upper arm to rotate. I inspected the pump inlet and found no obvious signs of debris and attempted to clear the pump, with no change. Due to the unit being a lower priced model, the CX d to have the sump assembly replaced. No leaks observed during service. +.1669 # A33CPP"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Florence, Texas 76527
Gerry C
Job Details:
05/03/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the motor and capacitor and tested. The unit would still not drive the basket in spin mode. I found the hub was stripped and after replacing, the unit operated as designed. I calibrated and tested in manual and automatic modes. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, Texas 78132
Luis
Job Details:
05/03/2022
"arrived on site for ice clumping. Diagnosed icemaker in freezer tilted causing water to leak from icemaker to bin,removed icemaker reinstalled and leveled icemaker,ran fill test passed with no leaks."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Canyon Lake, Texas 78132
Luis
Job Details:
05/03/2022
"Arrived on site for damaged fresh food doors. Removed both fresh food doors,installed new left and right fresh food doors,checked door seal and operation good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near New Braunfels, Texas 78132
Luis
Job Details:
05/03/2022
"Arrived on site for no ice. Per customer icemaker was replaced,asked customer if after icemaker replaced if the prev tech power cycled unit,per customer power was never cycled. Ran diagnostics E2 error code,power cycled unit ran diagnostics,optics passed,fan motor passed,thermistor passed,ran harvest test passed,ran fill test passed. Informed customer unit needed a power cycle to remove error code."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, Texas 78666
Luis
Job Details:
05/03/2022
Arrived on site for door issues. Found door not sealing correctly adjusted door hinge tested door operation good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBMA
Near Kyle, Texas 78640
Luis
Job Details:
05/03/2022
"Arrived on site for no ice and broken plastic. Found broken ice container,ran icemaker through a harvest failed,replaced container and icemaker,ran icemaker through a cycle passed filled with water."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Austin, Texas 78737
Luis
Job Details:
05/03/2022
"Arrived on site for not dispensing ice. Tested ice dispenser,motor running no ice dispensing,removed bucket and shaft,found spring seized between shaft and coupling. Removed spring fron shaft,cleaned shaft,spring and coupling,added grease reassembled unit tested ice dispenser unit working as designed. 1955 . 2406 # 3449N9"
We serviced a
GE DISHWASHER
Model GDF520PGJ2BB
Near Jarrell, Texas 76537
David Z
Job Details:
05/03/2022
"Arrived on site to diagnose dishwasher not running, completely dead. Checked incoming voltage and verified good voltage and polarity. Traced voltage and verified unit getting voltage at UI, but not accepting commands. Contacted property manager with estimate of 2255 , 107.30 Parts + . Daniel approved. Replaced UI and tested unit. Verified unit working as designed. Office to charge 3603 via card on file. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Jarrell, Texas 76537
David Z
Job Details:
05/03/2022
Arrived on site to diagnose dishwasher leaking from left side of door. Ran unit and saw water running down the corner from the door. Replaced gasket and adjudged level slightly. Tested with door panel off and found no further leaks. Call complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXXS0
Near Salado, Texas 76571
David Z
Job Details:
05/03/2022
Arrived on site to install cutter grid to complete repairs to ice machine. On arrival found unit had a sheet of ice on the chill plate almost ready to drop. Replaced cutter grid ans verified it got hot. ed remaining 6158 # 494C9T. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXNL00
Near Austin, Texas 78759
Wesley
Job Details:
05/03/2022
Arrived onsite and provided customer instruct on ice chute frost issue and maintenance. Ice door is sealing well and mechanically sound. . All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Temple, Texas 76502
David Z
Job Details:
05/03/2022
Arrived on site to follow up on refrigerator that was losing cool. Checked for dye and found dye behind mastic on evap cap tube. Pressurized with nitrogen and confirmed pinhole leak in line due to cracked weld. Corrected weld and verified pressure good. Replaced dryer and Re unit. Verified unit cooling as designed and holding pressure. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Austin, Texas 78728
Wesley
Job Details:
05/03/2022
Arrived onsite and found right front burner shorted. Replaced with stock. Unit is now operating as designed. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Pflugerville, Texas 78660
Wesley
Job Details:
05/03/2022
Arrived onsite and found unit walking because of being severely unleveled by inches. Leveled unit to design specifications. All checks food. Unit is now operating as designed. Advised customer on repair. 1745 . Advised customer on repair and tested and calibrated. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, Texas 78641
Vincent
Job Details:
05/03/2022
"Arrived on site for refrigerator not cooling, inspected unit and work area. Tested temps FC 61? RC 57?, there is no ice build up on evaporators and no defrost issues. Compressor was humming really low to the point where you cant even hear it. Unit will need a sealed system repair. d CX 6299+ 5049 parts 11348+ CX d . No water leaks detected during service. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Marcos, Texas 78666
Luis
Job Details:
05/03/2022
"Arrived on site for door seal issues. Found gap at fresh food door,remolded door gasket checked door seal good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fischer, Texas 78623
Tyler L
Job Details:
05/02/2022
"Arrived on site for complaints of little or no ice. Found ice box temp at 7, RC at 42, FC at -1 degrees. All thermistors checked good except the ice maker thermistor. Harvest passed, and fill got water but shut off before the full 10 seconds. Will need new UI and IM. Office to reschedule.; ordrng 1 W11533213 (UI)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near New Braunfels, Texas 78130
Andrew
Job Details:
05/02/2022
"Arrived on site to tts unit for RC not cooling and noise. Found RC door mullion not making contact with center catch causing air leak. Also found unit completely unleveled. Needing center mullion to fix issue. Bringing ice maker as a precaution. Evap motor, damper and heater all engaging properly. Office to reschedule. ; ordrng 1 AGU74110903 (Mullion) and 1 WR30X35285 (Icmaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Austin, Texas 78724
Matthew
Job Details:
05/02/2022
Arrived onsite to replace previously diagnosed parts. Found unit not completely defrosted. Set to return when unit is completely thawed. Approximate 72 hrs from today. Office to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, Texas 78724
Matthew
Job Details:
05/02/2022
Arrived onsite for microwave hood light not functioning. Upon inspection found socket not receiving proper voltage from control. Ordering control and returning with prescreened parts ; ordrng 1 W11342846 (Main control)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Austin, Texas 78724
Matthew
Job Details:
05/02/2022
"Arrived onsite to replace previously diagnosed parts. Re tested unit to insure accuracy of diagnosis. Unit would not ignite for bake function and would intermittently spark for broil function, but the spark was abnormal. Called tech line for assistance.SR7733562640. Ran test and tech determined that valve was bad and suggested having wiring harness replaced due to higher than normal resistance readings. Replaced and converted valve to LP and tested, no results. When to replace wiring harness and harness was defective. Need to reorder harness and return. Office to reschedule.; ordrng 1 W11507573 (Main harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Leander, Texas 78641
Jonathan S
Job Details:
05/02/2022
Arrived on site for microwave venthood light not working after replacing lamp. . Inspected unit and work area. Tested operation to verify failure. Measured voltage to lamp socket and found no voltage. Tested heating operation and found unit working as designed. Will need to replace control to correct. Office to schedule return when ETA is available on part. ; ordrng 1 W11552018 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
05/02/2022
"Arrived on site for dishwasher not starting wash cycle. Inspected unit and work area. Performed diagnostics mode and checked error codes. Found error F7-E2 variable speed wash motor failure. Ran automatic test cycle and found once unit fills goes to drain cycle. Checked all wiring connections and found good. Found control not sending voltage to wash motor. Will need to replace control and test operation. Schedule return for Wednesday the 11, due to customer availability. ; ordrng 1 W11462461 (Control)"
We serviced a
IKEA REFRIGERATOR
Model IX6HHEXDSM01
Near Round Rock, Texas 78664
Gerry C
Job Details:
05/02/2022
"Arrived to instal previously diagnosed and ordered parts. The unit was shut off upon arrival and I recovered refrigerant from a room temperature system that showed 35 psi. I removed and replaced the compressor and vacuumed to the pumps ultimate depth. After holding for 15 minutes, I with the mfg prescribed 5 oz of refrigerant. I bubble tested all available joints within the lower unit area and the evaporator and tested. The unit cooled as designed and I verified a very good frost pattern developing on the evaporator. No leaks observed during service. ; ordrng 2 W10830162 (RC Gasket, RH and LH)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Belton, Texas 76513
David Z
Job Details:
05/02/2022
Arrived on site to install door ordered by previous tech. Installed new door and tested unit. Found the fill tube was deformed on the door side and leaked when dispensing water. Cut the end off and wrapped with electric tape to create a seal until we can return with a line reducer. Ordering 516 to 14 inch reducer. Office to schedule when we get part. ; ordrng 1 WPW10334458 (Coupler Reducer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Belton, Texas 76513
David Z
Job Details:
05/02/2022
Arrived on site to diagnose refrigerator making loud noises at times. Customer showed me a video of the noise coming from the cabinet right above the icemaker. If you touch the cabinet the noise stops. Tested icebox fan and it took 3 tries to get it to run and was surging. Ordering a new icemaker and icebox fan to resolve noise. Office to schedule. ; ordrng 1 W10846539 (Icebox Fan) and 1 W11579560 (Icemaker)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Harker Heights, Texas 76548
Tyler
Job Details:
05/02/2022
Arrived on site for dryer making loud noise.upon arrival confirmed complaint. Found after further inspection that unit had a failing idler asm as well as roller supports. d customer 720(parts)+2555()+= 3577 for cost of repairs. Customer approved and I was able to reschedule repairs for 5622 Friday. Remaining upon completion is 2054( included). ; ordrng 1 W10837240 (Idler asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, Texas 78726
Justin
Job Details:
05/02/2022
Arrived on site to install previously diagnosed parts. I installed the new door and found the water line connector at the bottom incorrect. Due to this I am ordering a new connector and we will need to cut the line to install. Office to reschedule. ; ordrng 1 WPW10334458 (Connector)
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Austin, Texas 78732
Justin
Job Details:
05/02/2022
Arrived on site to install previously diagnosed parts. Upon further inspection I found the unit siliconed in. I informed the customer that this has to be removed prior to service. The customer stated they will get it done by EOD. Office to reschedule. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Austin, Texas 78732
Justin
Job Details:
05/02/2022
"Arrived on site for a washing machine leaking. Upon arrival the customer stated that it is not a significant amount, but enough to need to wipe it up at the end of the cycle. I put the unit into diagnostics mode and found no stored error codes. I then activated the valves and found the valve leaking. I also gained access to the gearcase and found significant oil. In order to repair the unit we will need to replace the valve assembly, gearcase, and slider. E the customer for all three parts at 3889 and 2555 for service. The total coming to 6933 after . The customer accepted. I am ordering all parts and the office to reschedule. I ed the of in full on CC. Call complete. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase)"
We serviced a
KITCHENAID OVEN
Model KEBS109BSS01
Near Austin, Texas 78732
Justin
Job Details:
05/02/2022
"Arrived on site for a wall oven that will come on by itself. Upon arrival the customer stated an additional issue is that when baking it will sometimes switch settings on its own. Upon further inspection the customer had the keypad locked, and they found when doing this the issue will cease and it will not randomly turn on. I unlocked the keypad and waited to see if the unit would begin running on its own. I could not replicate this. I put the unit into diagnostics mode and found error code F2E1 for shorted key. I then set the unit to bake and let it run. I could not replicate the failure. Per the error code I am ordering the UI to return and install. I will also bring back the control, for we will test the unit after installing the UI. Office to reschedule and get autho. ; ordrng 1 W10617328 (Console) and 1 Autho (Autho), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, Texas 78653
Joe Z
Job Details:
05/02/2022
Arrived onsite for washing machine agitator fills but won't agitate. Upon arrival ran manual test and found unit will not agitate or spin. Tested cam and actuator and both tested good. Found motor just hums. Need to order motor and capacitor office to reschedule ; ordrng 1 W11428524 (Capacitor) and 1 W10623547 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
05/02/2022
Reordering fan motor. Return date set for 511 per HO's request.; ordrng 1 W11249952 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Leander, Texas 78645
David S
Job Details:
05/02/2022
Arrived on site for fridge not producing water. I inspected the unit and work area. I found water not flowing through the reservoir. I found the reservoir frozen over. I inspected the fan scroll and found it not sealing along the back wall and the foam damaged. I am ordering the fan scroll to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11504913 (Fan scroll)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Georgetown, Texas 78633
Gerry C
Job Details:
05/02/2022
"Arrived to inspect ice production issues. The ice within the bin was very wet and had the appearance of melting and re-freezing. The ice maker housing was 26 and the FC was 20, too warm for consistent ice production and I allowed the thermal probe to sit in the FC for 20 minutes with very little change and constant compressor operation in CX mode. I removed the lower unit cover and found the discharge tube at the compressor was 134 and near the condenser, had d to 122 within 10 of the compressor, with no condenser fan operation. Testing in mode 5, the compressor made a strange struggling sound at low speed and was quite loud in high speed mode. The sealed system cannot maintain temperatures and the compressor is in early failure. RH RC door gasket required replacement due to the flaps at the top and bottom being torn. Office to contact the CX to arrange return service for three hours, sealed system service and gasket replacement. No leaks observed during service. ; ordrng 1 W10407146 (Gasket, RC) and 1 W10276644 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Access Port) and 1 3HourService (Sealed System and Door Gasket)"
We serviced a
WHIRLPOOL WASHER
Model ITW4300SQ3
Near Liberty Hill, Texas 78642
Jonathan S
Job Details:
05/02/2022
Arrived on site for washer not draining. Inspected unit and work area. Tested operation and found unit humming. Removed pump from motor and tested. Found drain pump locked up. Will need to replace drain pump. Off to schedule return when ETA is available.; ordrng 1 WP3363394 (Pump)
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDRS/XAA01
Near Killeen, Texas 76542
Tyler
Job Details:
05/02/2022
Arrived on site for refrigerator not cooling. Find arrival confirmed complaint not to further inspection found that the evaporator fingers running but the compressor and the condensers handbook were failing to start. Sound compressor and fan receiving the proper voltages and found the unit had a major sealed system issue that it also lead to the heat exchange between the divider wall both compartment internally exploding and causing a massive liner and insulation failure in the FC side rendering the unit unrepairable due to the amount of liner damage done. Well need findings reported to AHS. Call complete ; ordrng 1 Cnote (Needs ahs reporting)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Moody, Texas 76557
David Z
Job Details:
05/02/2022
"Arrived on site to diagnose washer that is not spinning clothes out. Ran unit and found control recycling and resetting when spinning and agitating. Called tech line, SR7733566678. Tested voltage and found voltage consistent at control. Tech Line recommended we replace the actuator and lower harness to resolve, since issue sounds like its in the harness. Ordering lower harness, control and shifter. Office to schedule. ; ordrng 1 W11448788 (Lower Harness) and 1 W11170317 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Cedar Park, Texas 78613
Kimo
Job Details:
05/02/2022
"Complete: When start is pressed there is a Grinding noise. No lights.Found: it was the drain pump attempting to pump out waster that was not there.Checked: cam,shifter gearcase. All good. Funded in diag: unit operating as designed except the there is a squealing noise going int spin.Black mark on pulley indicating a stretched belt I am ordering the belt and pulley to be replaced at the same time to provide the new bet with a fresh meeting surface.E customer 3184+ to replace belt and pulley customer agreed and in full with card +. Rescheduled for the 05052; ordrng 1 W11239857 (Belt) and 1 W10721967 (CAM)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Hutto, Texas 78634
Vincent
Job Details:
05/02/2022
"Arrived on site to install previously diagnosed parts, wrong part was ordered, office to order parts and reschedule for repairs. ; ordrng 1 W11173813 (Door) and 1 W11175576 (Panel control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, Texas 78634
Vincent
Job Details:
05/02/2022
"Arrived on site for dishwasher, inspected unit and work area. Could not test anything as the UI is not responding. Will need to replace UI and housing. Office to reschedule once UI CONTOL is received. No water leaks detected. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Driftwood, Texas 78619
Luis
Job Details:
05/02/2022
"Arrived on site for complete no cool. Found fans and compressor running,room temperature in both compartments,removed fresh food evaporator cover,found traces of oil on evaporator,ran diagnostics test 4 no frost forming on evaporator diagnosed a leak in the system. Ordering evaporator,compressor way valve and drier,repair covered by manufacture sealed system warranty. Customer had unit pulled out from installers that damaged doors gave estimate for new doors. Parts 23780 shipping 1500 3375 . Customer will call into office if they want doors replaced. ; ordrng 1 W10779331 (Compressor) and 1 W11590197 (3 way valve) and 1 WPW10643261 (Ff evaporator) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve)"

