Near Hays, TX 78610
Leonardo
Job Details: 12/07/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to replace knob. Replaced knob test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL ED5FHGXNQ00 "Arrived on site to inspect refrigerator ice maker not working no water dispensing. Upon further inspection, I attempted to test the ice maker using my jumper wire t points T to H and the motor attempted to function, but I found the tines were frozen in the ice in the tray. I tested the water dispenser and it dispensed water. I checked under unit to see if I’m could see where water was leaking from as reported by the customer that water was leaking from the front left corner. I could not find any leaks. I found that the ice maker is leak water from the front left corner and running down the left side of the cabinet and running out at the bottom the door onto the floor. I am ordering the ice maker and fill tube (just in case), along with CNOTE-LSO PER CUSTOMER REQUEST. Water was turned off to the unit for safety. ; ordrng 1 4317943 (icemaker only) and 1 CNOTE (LSO PE CUSTOMER REQUEST ) and 1 W10823511 (tube-water)"
Near Austin, TX 78704
Wesley
Job Details: 12/07/2020
WASHER WHIRLPOOL LSQ8243HQ0 Arrived onsite for bad lid switch. Repaired existing switch. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78730
Wesley
Job Details: 12/07/2020
ICE MACHINE KITCHENAID KUIC15PRXS3 "Arrived onsite for dripping and production issues following a cleaning, finding symptoms of cooling failure and only a partial frost pattern with zero ice production. A
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for wall oven with no power . Upon arrival I confirmed the power failure. I accessed and tested the thermal fuse. It tested faulty so I replaced the fuse and the unit restored power. I tested the unit through preheat and it began heating as designed. Job complete.
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
DRYER WHIRLPOOL MEDC300XW0 Arrived onsite for dryer making a squealing noise while spinning. Upon inspection I confirmed the sound. I removed the drum and inspected the support wheels I found both very dirty and the right side wheel was failing. The customer agreed so I replaced the wheels belt and pulley. After re testing The unit now sounds normal.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher no filling with water and not draining. I inspected the unit and work area. I found fault code f7e1 no heat. I ran the unit through a diagnostics cycle. I found the wash motor humming but not pumping. I spoke to the customer about the unit needing a sump and motor assembly.
Near Killeen, TX 76543
Cliff
Job Details: 12/07/2020
WASHER WHIRLPOOL MHW5630HC1 "Arrived on site to diagnose a washing machine that is leaking. Tested all parts and components and found no failures with unit. Did note accumulation of hair where door glass meets gasket, and this is allowing water to bypass gasket during cycles. Advised homeowner on findings. No further repairs are needed."
Near Austin, TX 78737
Robert
Job Details: 12/07/2020
VENTHOOD FRIGIDAIRE FHWC3040MSB
Near Kingsbury, TX 78638
Luis
Job Details: 12/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site for cooling complaint. Removed evaporator cover found evaporator in cases in ice fan running. Ran diagnostics heater powered on,replaced main control and defrost thermistor"
Near Kyle, TX 78640
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL ADB1400AGW1
Near Kyle, TX 78640
Robert
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not washing. Found loose connection at valve. Reconnected power. No leaks detected at time of service.
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW4655JW0 "Arrived onsite for hot water side of the valve spilling water into the unit when not in use. Replaced Valve, tested unit. Unit test good. No leaks at this time. Job complete"
Near Georgetown, TX 78626
Kayman
Job Details: 12/07/2020
MICROWAVE WHIRLPOOL WMH31017HB4 Arrived onsite for microwave with damaged door and panel. I removed the damaged parts and replaced with new. There was no power in the kitchen outlets so I was not able to test function of the unit. Job complete.
Near Austin, TX 78737
Scott
Job Details: 12/07/2020
MICROWAVE WHIRLPOOL KOCE500ESS11 Arrived on site. Removed old oven and installed new oven. Tested unit. Job complete
Near Kyle, TX 78640
Jacob
Job Details: 12/07/2020
DISHWASHER GE GDF520PGD1BB Arrived onsite for unit not having any power. Checked unit. Found that the plug from the wall is the issue for not keeping the power consistent. Once the plug to the wall was wiggled the power came on to the unit. Let customer know to contact an electrician. No other issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF130PAHS1 "Arrived on site for dishwasher not washing. I inspected the unit and work area. I found no fault codes in diagnostics. I ran the unit through a diagnostics cycle, I found the water filling but the wash motor not pumping. I checked voltage at the control and found good voltage. The pump motor will need to be replaced to complete the repair. I am ordering a pump and motor assembly. The office will reschedule when we have an eta on the part.; ordrng 1 W10888591 (PUMP AND MOTOR ASSEMBLY )"
Near Austin, TX 78728
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making. Noise. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the washer making a screeching noise during agitation and spin. I spun the basket and could not hear the noise. I am ordering a motor, cam, belt, hub and returning with the gear case to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W10528947 (HUB ) and 1 W10721967 (CAM) and 1 W11239857 (BELT) and 1 W11283592 (MOTOR)"
Near Belton, TX 76513
Jonathan M
Job Details: 12/07/2020
DISHWASHER FRIGIDAIRE FFID2426TS1A Arrived on site to install previously diagnosed part. . ; ordrng 1 5304506660 (spray arm)
Near Manor, TX 78653
Matthew
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite to replace previously diagnosed parts. Replaced left door switch. Tested unit and unit is functioning properly. Job complete.
Near Austin, TX 78732
David Z
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to install harness to resolve no drain issue. Installed new lower harness and retested. Unit is draining properly. Ran full diag cycle and confirmed all functions good. All is working as designed, no water leaks found. Call complete."
Near Killeen, TX 76549
Cliff
Job Details: 12/07/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer with the damage sealed. Found door seal torn. Replaced door seal using high temp adhesive. Advised homeowner to let glue cure for 24 hours prior to usage.
Near Hutto, TX 78634
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher leaking. I inspected the unit and work area. I found the pump and motor assembly, and the water inlet damaged and leaking. I found the unit missing the top shielding. I am ordering all 3 to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11085683 (PUMP AND MOTOR ASSEMBLY) and 1 W11124383 (SHIELD) and 1 WPW10195536 (INLET WATER)"
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite for dishwasher not draining. Upon arrival found error code F8 E2. Checked connections going to control found connections were good but drain pump struggling. Quoted customer 297.60 for repair customer approved. Replaced drain pump and tested. Unit tested good. Job Completed.
Near Lockhart, TX 78644
Jacob
Job Details: 12/07/2020
OVEN WHIRLPOOL WFE525S0JZ0 Arrived onsite for door to unit not shutting correctly. Looked at unit. Found that the right hand hinge was crooked. Replaced hinge. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78745
Kevin
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and replaced parts diagnosed by previous technician, job complete"
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL MHW8200FW0 "Arrived onsite for unit giving an error code at start up. Got into diagnostics. Got F1E1 ACU error, F5E2 door lock. Erased codes from the unit. Re tested unit, got F1E1 almost immediately. Need to replace control. No leaks at this time. Job complete.
Near Liberty Hill, TX 78642
Tommy
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for previously diagnosed parts. Upon arrival replaced control. Tested unit. Unit is operating as designed. No signs of leaks during service. Job Completed.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site for washer not filling or washing. I inspected the unit and work area. I found fault codes, F5E3 lid lock fault, F8e1 long fill, f2e1 stuck key. I tested the lid latch and it works as designed. I tested the water valve and I found the cold water valve not opening. I honed the water valve and I found it open. I removed the failed valve and installed new. I tested the unit and it is now working as designed. No water leaks detected.
Near Pflugerville, TX 78660
Matthew
Job Details: 12/07/2020
MICROWAVE KITCHENAID KMCC5015GSS1 Arrived onsite for microwave not working. Upon inspection found failed switches.
Near Driftwood, TX 78619
Robert
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived on job for complaints of warm temperature in refrigerator. Found the fan not working and ; ordrng 1 W11450890 (CONTROL )
Near Austin, TX 78752
Matthew
Job Details: 12/07/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived onsite for broken microwave button. Replaced button, tested unit and unit is functioning properly. Job complete"
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW7500GC2 Arrived on site to install previously diagnosed parts. Installed UI control and Inlet Valve. Powered up washer and is operating as designed. No leaks detected. Job completed.
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 12/07/2020
COOKTOP WHIRLPOOL WCG55US0HS00
Near Copperas Cove, TX 76522
Al
Job Details: 12/07/2020
DRYER AMANA NED4655EW1 Arrived to inspect dryer not heating.Confirmed and replaced the timer that was sticking again.Unit still didn’t heat after installation of timer.Found the outlet was reading: L1-L2=1L1-N= 126 L2-N=122.The outlet is the defective and will require a licensed electrician to correct the issue for unit to operate properly.Job completed
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Found unit error code F6 E4 error code. Ordering console and control. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11261167 (CONTROL ) and 1 W11296171 (CONSOLE)
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for icemaker making slow ice. I inspected the unit and work area. I checked voltage at the control to the ice box fan and I found in diagnostics it showed a constant 14vdc. During normal operation it was showing the voltage to fluctuate and not stay constant at all. The control W10581605 needs to be replaced
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishwasher not having power, I inspected the unit and work area. I found the console not responding. I found good voltage from the outlet to the unit.p, and good voltage from the control. I replaced the console and tested the unit. It is now working as designed. Job complete."
Near San Marcos, TX 78666
Leonardo
Job Details: 12/07/2020
DISHWASHER GE GSD1100G00WW
Near Austin, TX 78732
David Z
Job Details: 12/07/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site for dishwasher not running spray arms. Performed diagnostic on unit. Found just a hum from the wash motor, but not spraying. Replaced sump and retested. Unit is running as designed.
Near Austin, TX 78754
Scott
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF320PADB3 "Arrived on site ,replaced sump and motor ,heater and left rail stop.ran test wash , no water leaks detected at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL GU2455XTSS0 Arrived on site to test unit for not starting. Test unit and found chopper clogged. Removed glass from chopper test unit and unit test good job complete.
Near Austin, TX 78734
David Z
Job Details: 12/07/2020
OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to diagnose range that is not baking, and light Is out. Checked wiring and voltages and found control is dead and not sending voltage to the element or light. Control already ordered, has not arrived yet. Waiting for control to arrive. Office to reschedule. ; saved tckt"
Near Kyle, TX 78640
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW7300DW0 Arrived onsite for unit dripping from water valve. Customer had own part on hand. Replaced water valve. Turned on water. No dripping at this time. Let customer know that hot water valve from the wall will not close the water off completely and that the cold water hose goin to the unit needs to be replaced since the hose connector to the washer was rusted out.
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived onsite to replace part ordered by previous tech. Replaced control. Ran diagnostic test. Unit test good. No leaks at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
RANGE GE PGS950SEF2SS "Arrived on site to inspect range upper oven not holding temps. Upon further inspection, customer devised that they cooked some turkey in the upper oven and their thermometer showed the unit to be 50 degrees lower than the preheat temp of 375. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 375 degrees. I took approximately 20 temp readings and my average temp is 371 degrees. I advised the customer of my findings and recommended that they wait approximately 20 minutes after the preheat buzzer sounds to place the food in the oven as they have been placing the food in right at the buzzer. No repairs needed at this time. No gas leaks detected during service, job completed."
Near Round Rock, TX 78681
Jimmy J.
Job Details: 12/07/2020
COOKTOP KITCHENAID KCGD506GSS00 Arrived on site for The top middle burner is not lighting. When activated gas can be smelled but no fire is ignited. Removed cap and plate. Cleaned igniter and reinstalled cap and plate. Igniter working as designed. No leaks detected. Job completed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 12/07/2020
DISHWASHER GE GDT695SSJ0SS Arrived on site to install previously diagnosed parts. Installed new latch and powered on dishwasher. Once again the Dishwasher did not recognize that the dishwasher door was closed. Checked resistance from the board to the latch and the latch was receiving voltage. New latch I was sent with was faulty. Ordering new latch. Also quoted customer for a new service control board in the case that the latch we return with on the next trip is doesn’t show the door closed. In this case the service control board will need replacement to ensure the dishwasher recognizes the door open or closed. ; ordrng 1 WD21X10490 (latch tub) and 1 WD21X24901 (SERVICE CONTROL BOARD)
Near Austin, TX 78732
David Z
Job Details: 12/07/2020
OVEN WHIRLPOOL RB260PXYB1 "Arrived on site to diagnose oven throwing an F1 error. Tried power cycling unit and error persists. Unit needs a new control / timer which is no longer available. Ordering part for AHS to attempt to source. Office to reschedule if AHs can find part. ; ordrng 1 3169258 (microcomputer,black)"
Near Lampasas, TX 76550
Al
Job Details: 12/07/2020
WASHER WHIRLPOOL WFW95HEDC0 Arrived to inspect front load washer leaking. Found the weep holes in the bellow were clogged with debris causing the customers issues.Cleared the debris and ran a diagnostics cycle and unit preformed as designed without leaks.Customer satisfied.Job completed.
Near Austin, TX 78745
Kevin
Job Details: 12/07/2020
WASHER WHIRLPOOL MHW5630HW "Arrived on site and found customer sometimes experiences display showing one minute left and taking longer to complete the cycle. Set unit into a diagnostic cycle and found saved error code f0e2 for unbalance load. This could be a potential cause for the experience. Discussed unbalanced load and how to prevent them. Also spoke with techline oh and they said another possibility can be sudsing/build up in the pressure system. Explained washer magic And how it can clean out the washer system. Ran all functions test 1 through 12. This represents all the functions of the washing machine, everything checked OK. Job complete7729442903"
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRT312CZJW00 Arrived on site for Refrigerator not fully cooling. Freezer not keeping frozen good frozen. Removed evap cover and had frost build up over thermistor. Will need a sealed system job in order to repair refrigerator. 2 hour job required. ; ordrng 1 W10895723 (coupler) and 1 W10896710 (coupler) and 1 W10913906 (coupler) and 2 W11225184 (tube)s and 1 W11368877 (EVAPORATOR ) and 1 W11370578 (COMPRESSOR ) and 1 W11401409 (COUPLER ) and 1 W11401413 (COUPLER ) and 1 W11401417 (CAPILLARY ) and 1 WPW10143759 (dryer)
Near Austin, TX 78749
Leonardo
Job Details: 12/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to replace tub and hinges. Replaced all parts test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78730
Wesley
Job Details: 12/07/2020
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for overproduction issue. Replaced bin thermistor. All checks good. Unit is now operating as designed.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site for vent hood fan not working. I inspected the unit and work area. I found the motor not coming on and just humming when called for. I replaced the motor and retested the vent hood. It is now working as designed. Job complete.
Near Austin, TX 78717
Lou
Job Details: 12/07/2020
RANGE FRIGIDAIRE FPGF3077QFF "Arrived on site to install previously diagnosed and ordered part. Due to the ignitor failure/breaking, I removed and replaced the ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Bastrop, TX 78602
Scott
Job Details: 12/07/2020
COOKTOP JENN-AIR JIC4536XS00 Arrived on site. Removed existing cooktop and replaced with new cooktop. M- JIC4536XS00 XPS-
Near Manor, TX 78653
Matthew
Job Details: 12/07/2020
DRYER GE GTD65EBSJ4WS Arrived onsite for dryer not starting. Upon inspection found belt was busted. Replaced belt tested unit and unit is functioning properly. Job complete
Near Austin, TX 78727
Wesley
Job Details: 12/07/2020
RANGE GE JGBP79BEW1BB
Near Austin, TX 78746
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL MDB8959SKZ0 Arrived on site to test unit for not draining. Test unit and found drain pump stuck. Cleared drain mount test unit and unit test good job complete. No leaks present at This time.
Near Austin, TX 78703
Leonardo
Job Details: 12/07/2020
OVEN FRIGIDAIRE FFEW2725LBB "Arrived on site to test unit for oven not getting hot enough. Test unit and found bad sensor, replaced sensor. Test unit and unit test good job complete"
Near Austin, TX 78737
Robert
Job Details: 12/07/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on job for complaints of no power. Found open fuse replaced fuse and called tech line 7728312414. Ran diagnostics and test both fan speeds. Checked vent per tech line also good.
Near Pflugerville, TX 78660
Scott
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site ,replaced refrigerator for apex exchange no water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78665
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for washer making a rattling noise. I inspected the unit and work area. I found error code F8E1. I tested the unit and found it operating as designed. I did find the drain hose was detached from the cabinet and was rattling again east the tube during the spin cycle. I reattached the drain hose, and the washer no longer is makes that noise.
Near Pflugerville, TX 78660
David S
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for sealed system repair. I gained access to the evaporator, I cleared the ice ball at the cap tub and I found the cap tube line in the evaporator almost crimped shut and a pin hole. I evacuated the system. I installed a new uv dryer, access valve and evaporator. I put a measured charge into the system and found it working as designed. Job complete."
Near Austin, TX 78721
Matthew
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM05 "Arrived onsite to replace previously diagnosed parts. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"
Near Georgetown, TX 78628
Kayman
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for refrigerator that is pouring water from the ice side of the dispenser. Upon inspection I found the ice maker would not respond when calling for water. I removed the cover plate to the IM and found a block of ice formed on the wheel . I also found signs of rust. I tried jumping the IM but got no response. I tried the valve from the IM but again got no response.I will need to order the ice maker and return. Ordering ice maker assembly (WPW10251076) .; ordrng 1 WPW10251076 (icemaker)
Near Leander, TX 78641
Justin
Job Details: 12/07/2020
OVEN WHIRLPOOL WFC310S0ES3 "Arrived on site for range with oven not heating, and oven light not turning on. Gained access to terminal block and tested for voltage and it read accurate. Tested voltage at light and door switch and both were accurate. Ohm’d out thermal fuse and was good. Checked voltage at control board and found 240V. Found control was bad and replaced. Tested unit again and found light and heat functioning as designed. Call complete."
Near Round Rock, TX 78664
David S
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on site for freezer not getting to temp and the fresh food section freezing. I inspected the unit and work area. I did a temp test on the freezer and found it at 0 degrees and the fresh food section at 30 degrees. I am ordering the main control and returning with the diffuser to complete the repair. ; ordrng 1 W11203924 (CONTROL)
Near Georgetown, TX 78628
Lou
Job Details: 12/07/2020
REFRIGERATOR MAYTAG MSD2578VEM00 "Arrived on site to inspect refrigerator leaking water from underneath the the unit. Upon further inspection, the customer advised that the unit wasn’t making ice, but the ice bin is full and the unit was still leaking. When I pulled the unit out, I found the water source was turned off at the wall. When I went to turn the water on, the valve began to spray water out and leak. I advised the customer that I cannot test the unit until the valve at the wall has been repaired. I recommended that the customer contact our office once the valve has been repaired and I can get back to repair the refrigerator. I am ordering the water valve, water tube, and ice maker, along with CNTOE-AUTHORIZATION (for all parts ordered and prescreened) & CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service once customer calls to report the valve at the wall has been repaired. No water leaks observed during service other than the valve st the wall and it was turned
Near Austin, TX 78717
Tommy
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived onsite for refrigerator doors being dented. Upon arrival found refrigerator door had dents but freezer door was good. Replaced rc door and nameplate. Job Completed.
Near Harker Heights, TX 76548
Tyler
Job Details: 12/07/2020
WASHER MAYTAG MVWX600XW2 Arrived on site for washer making a loud noise down the drain and spin cycle. Upon arrival found that the gear case was leaking oil all underneath the unit along the cam. I then found that after disassembling the gear case that the gear case was seized onto the inner basket and would not come detached. Office will need to reschedule after getting aHS authorization for replacing the inner and outer tub basket assembly along with the rest of the parts needed. Just rescheduled due to parts being out of stock; ordrng 1 W10324648 (tub-outer) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter) and 1 WPW10521297 (spin basket)
Near Austin, TX 78759
David S
Job Details: 12/07/2020
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site for washer not draining properly. I inspected the unit and work area. I out the unit through diagnostics and found it not draining into the closed off stand pipe. I removed the drain hose from the stand pipe, I could hear pressure release from the standpipe, and placed the hose in it my 5 gallon bucket. I put the unit into a drain and found it draining properly into my bucket. I demonstrated this for the customer and advised they have a plumber come out and fixe the stand pipe so that it drain properly. Job complete."
Near Austin, TX 78704
Wesley
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite and found unit cover broken. Replaced cover. Unit is now operating as designed. Unit is now operating as designed.
Near Austin, TX 78738
Robert
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW8500BW0 Arrived on job for complaints of noise. Found bad bearings.
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
WASHER MAYTAG MHW5630HC1 Arrived onsite for washer making noise. Upon arrival could not get unit to repeat mistake. Found startle was a little loose. Tightened. Tested unit is operating as designed. No leaks detected during service. Job Completed.
Near Lockhart, TX 78644
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4
Near San Marcos, TX 78666
Noah D
Job Details: 12/07/2020
WASHER MAYTAG MVWC465HW2 "Arrived on site to inspect washer for grinding noise, upon inspection found the noise happening during initial push. Ordering hub nut and screw, office to reschedule ; ordrng 1 W10396887 (HUB) and 1 W11121786 (SCREW)"
Near Leander, TX 78641
Lou
Job Details: 12/07/2020
DISHWASHER KITCHENAID KDTM384ESS1 "Arrived on site to inspect dishwasher spray arms not moving an not getting water. Upon further inspection, I placed the unit in diagnostics showing error code F6E1. Cleared the code and continued with testing. Unit filled with water and the motor failed to come on. I tested the motor at the control and got 121V Office to schedule return service when parts arrives. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10805015 (pump&motor)"
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for dryer having F6 error code. Found unit control was not communicating properly through unit. Removed and replaced control. Upon replacing control unit is now testing well except not heat. Removed unit front. And checked element found element did not have continuity. Ordering element left unit front off upon customer request. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP3387747 (ELEMENT )
Near Lockhart, TX 78644
Luis
Job Details: 12/07/2020
REFRIGERATOR GE GSHS6KGZBCSS "Arrived on site for cooling complaint and broken bin. Replaced bin,tested damper operation good,damper opening and closing correctly,evaporator fan running correctly diagnosed defective temperature sensors. Icemaker not running through a forced cycle ordering a new icemaker and sensor ; ordrng 1 CNOTE (SEND ORIGINAL TECH) and 1 WR30X10093 (ICEMAKER) and 1 WR55X10025 (SENSOR)"
Near Kyle, TX 78640
Jacob
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived onsite for light out in freezer. Looked at freezer, light was dim. Replaced light in freezer. Light came on. No leaks at this time. Job complete"
Near Austin, TX 78748
Leonardo
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL MDB7959SKZ Arrived on site to test unit for not draining. Test unit found drain pump chopper stuck in drain pump. Removed chopper test unit and unit test good no leaks present at this time.
Near Austin, TX 78737
Kevin
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL DU943PWKT0 "Arrived on site and found control panel on dishwasher is unresponsive, confirmed incoming power is correct. Dishwasher will need a new control board and control panel to correct issue and a thermal fuse to ensure repair is complete on the next visit. ; ordrng 1 8274732 (Control panel) and 1 8530928 (Control board)"
Near Austin, TX 78738
Robert
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of no lights or cooling. Called tech line Nd recommended disconnect unit power on. Will need control.; ordrng 1 WPW10624574 (cntrl-elec)
Near Martindale, TX 78655
Luis
Job Details: 12/07/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for water leaking and unit resetting itself. Per customer unit will read po on ui and stop cooling. Removed evaporator cover,found ice on bottom of floor ran diagnostics all thermistors passed,deli control working,unit ran through a defrost cycle. Diagnosed a defective main control,customer will defrost unit replaced main control."
Near Nolanville, TX 76559
Tyler
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 Arrived on site for refrigerator that was causing too many items to freeze on the refrigerator side and upon arrival customer also stated that the refrigerator would turn off if you try to adjust the settings to anything below the seven mark which is the coldest setting on the fridge and freezer. Upon further inspection and diagnosing of the unit I found the controlling thermostat inside the refrigerator section was the culprit of why the refrigerator was shut off. I replaced thermostat and verified that the unit would allow for proper temperature adjustment in settings without the fridge shutting completely down and the fridge is now functioning as designed
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Near Austin, TX 78724
Matthew
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon inspection found supply line not connected to inlet valve properly. Tightened hose connector and valve. Tested unit and unit is currently not leaking.
Near Austin, TX 78726
David Z
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW8500DC "Arrived on site to diagnose washer not spinning out occasionally. Found error codes F0E3 overload, F0E5 off balance, F7E8 motor temp too high, F2E1 stick button. Removed rotor and found gearcase oil present. Unit needs gearcase replaced. Attempted to replace gearcase. Agitator bolt broke off on attempt to remove. Tried to remove washplate and it’s rusted in. Tried breaking washplate loose and could not get it to come off, and it started breaking apart. Unit will need a tub and basket replacement with a new gearcase and associated parts, also needs AUTHO. Office to reschedule. ; ordrng 1 2MAN (2 MAN JOB ) and 1 AUTHO (AUTHO) and 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 WP8533928 (screw)"
Near Leander, TX 78641
Tommy
Job Details: 12/07/2020
DRYER MAYTAG MED7230HC0 Arrived onsite for dryer making grinding sound. Upon arrival could not get unit to repeat issue. Pulled unit part to get to motor did not find motor damaged but found belt switch not plugged in correctly. Found belt switch also damaged. Ordering belt switch office to reschedule.; ordrng 1 CNOTE (SENIOR TECH REQUESTED ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10847984 (BELT SWITCH )
Near Georgetown, TX 78628
Lou
Job Details: 12/07/2020
RANGE KENMORE 790.754035 "Arrived on site to inspect oven noises. Upon further inspection, I tested the unit on bake at 350 degrees and removed the back panel to inspect the cooling fan. After reading through the tech sheet, the cooling fan only comes on during cleaning cycle. After approximately 30 mins of operation, I could not duplicate the banging noises the customer described.I recommended that the customer take a video of the noise if the unit does it again and then call the office to schedule an appointment. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 12/07/2020
MICROWAVE KITCHENAID KEMS307GBL0 "Arrived on site to inspect wall oven/microwave combo unit door latch not working no MW light not working. Upon further inspection, I found themMW light burnt out and the oven door latch broken. I found that the door latch assembly and component are no longer available. Customer advised not to worry about the MW light. Job completed."
Near Georgetown, TX 78633
Lou
Job Details: 12/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Cleared the code and continued with testing. Unit is operating as designed, but I found that it’s not level. The potential buyer was at the home waiting for the builder and advised that there was an issue with it draining but they found the disposal knockout plug was still in the disposal and once it was removed the unit drained. He advised that water was puddled at the bottom and then leaked at the bottom the door. I leveled the unit and retested and checked the water level and it is operating as designed. Due to the plug not being removed and the water not being drained, the unit was tested while water was in the tub causing it to overflow (error F6E4-overflow switch). No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 12/07/2020
DISHWASHER MAYTAG MDBH969AWS2 Arrived on site to test unit for unit leaking. Found unit leaking from front of the unit due to unit over sudsing. Cleared suds test unit and unit test good job complete.
Near Lockhart, TX 78644
Luis
Job Details: 12/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no water or ice. Tested dispenser no water removed compressor cover found harness not fully contacting pins on valve,adjusted harness and pins tested water dispenser good,advised customer to replace water filter"
Near Austin, TX 78717
Lou
Job Details: 12/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven not heating. Upon further inspection, I placed the unit in diagnostics showing no error codes. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The temp,never got above 90 degrees. I pulled the unit from the cabinet and tested voltage at the control. I tested the bake and broil elements and both are good. I tested voltage from K3-1 to K11-1 and got 64V. I tested voltage at the red and black wires on the harness and got 64V. I tested from the black to white wires and got 123V. Tested from red to white wires and got 15V. I tested the control from pins P1-2 to P1-5 and got 14VDC. I advised the customer that they would need to contact their builder and have them get an electrician out to check the wiring and explained my voltage readings. Advised that when testing the red/black wires that there should be 240V and I’m only getting 64V. Placed unit back in its p
Near Kempner, TX 76539
Al
Job Details: 12/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived to inspect front load washer not draining. Found the connection to the door latch wasn’t seated properly. Corrected the issue, unit now works as designed No leaks observed at the time of service.Job completed."
Near San Marcos, TX 78666
Jacob
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for unit shaking a lot during spin cycle. Put unit in rinse and spin and the unit was shaking really bad with no clothes. Ordered part. Need authorization before returning. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR) and 1 W10512164 (tub-outer) and 1 W10597575 (filter) and 1 W10743982 (screw) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11455453 (GEARCASE) and 1 WP8533928 (screw)
Near Killeen, TX 76549
Cliff
Job Details: 12/07/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washer that will not start. Tested unit and found failed control. Office to authorize prior to return.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 W11116590 (cntrl-elec)