Arrived on site to replace tub. Replaced tub test unit and found bad fill valve. Ordering fill valve rescheduled for Thursday. ; ordrng 1 W11434044 (Fill valve)

Arrived onsite for a refrigerator with a leaking ice maker. Upon inspection I found that the leak was caused by the fill tube because it was not installed properly I corrected this and tested the unit after turning the water back on and found unit operating as designed no leaks

"Arrived on site for a dishwasher thats not draining. Inspected unit and work area. Found the unit with standing water and attempted to drain the unit. Found the unit attempting to drain but sounding like something was hitting the impeller. Drained out the unit using a shop vac remove the drain pump and found something stuck in the drain pump assembly. Reassembled the unit and tested the unit several times. The unit was able to fill and drain as designed. I did notice that they are on a closed drain, which was causing the drain pump to take longer than normal to drain out the water. Did I advise them to get off the closed drain . Call complete."

Arrived onsite for a built in refrigerator with light out in both sections. Upon arrived I found that this was true. I replaced the leds and tested the unit and found the unit operating as designed

Arrived on site and replaced previously diagnosed RC damper. Noise is no longer present. Switched mullion to always on. No leaks detected. Job complete.

Arrived onsite for a DW that is not draining. Upon inspection I found that the unit had water in the bottom of the unit. I pressed the cancel/drain button and found that the unit drained. I checked the flat switch and found that it was good. I replaced the control as this issue seems to be a intermittent issue. I tested the unit and found the unit operating as drain

"Arrived onsite for hot water in washer not turning off. Ran diagnostics and it operated as normal. Customer said that he thought it was working now. I ran the unit on quick wash and the water turn off at the 10 minute mark and did turn back,on unit the rinse cycle. The unit is operating as designed and no water leaks detected during service."

Arrived on site for dishwasher not draining . Found plug still in disposal. Removed plug . Ran diagnostics rests . All checked normal. No water leaks detected at this time. Job complete

"Arrived on site ,replaced sump and motor . Ran diagnostics,all checked normal. No water leaks detected at this time. Job complete"

Arrived on site to test unit for front right burner igniting. Test unit and found bad module. Will need new module. Customer is going to call the office job complete.

Arrived onsite and found unit operating with failed wash arm. Replaced the way arm to repair. Advised on design of vent and operational preferences. All checks good. No error codes after full test. Unit is now operating as designed.

Arrived on site for refrigerator still leaving moister around rc ice box door. Upon arrival reconfirmed failure. Found no air gaps or broken seals. Found ice box fan and fc evap fan working as designed and replaced left side rc door per Techline recommended. Instructed customer to give unit 24 hrs to stabilize temps call complete

"Arrived onsite for a refrigerator that is not making any ice or dispensing water. Upon arrived I found that the unit had water supply to it and it was turn on. Upon further inspection I found that the valves were not plugged in. I plugged them in and found that the valves would just run but not water would move though the system. I replaced the dual valve and found that same issue. With maybe a control issue.I am ordering the control, ui and the pad and returning with the single valve and setting return for the 10/02/23; ordrng 1 W11224256 (CNTRL-ELEC) and 1 W11579559 (Ui) and 1 W10853387 (Pad)"

"Arrived on site to test unit for long dry times, tested unit found vent is completely restricted, advised customer not to run unit until restriction has been removed, at this time unit is heating, job complete"

"Arrive on site for element support broken. Pulled unit out to install new support. Install new support, test unit unit test as designed at this time."

"Arrived on site to test unit for unit leaking. Found leak coming from float. Theres not nut or anything unit is leaking due to not being leveled. Water is getting in the float, floor is not level customer is going to pull unit out job complete."

411.Arrived on site for SAFTEY oven gets too hot. Upon arrival customer states that the glass on door gets too hot. Preheated oven to 400. Unit preheated and began temperature cycles. I let unit cycle 3 times and averaged 411 degrees. Contacted techline and spoke with Rich. Rich referred me to job aid for oven surface temperatures. He determined that unit is operating as designed. SR# 7737402178. Contacted Eric from SAFTEY team. Notes were documented. Ref# 7737360017. Job complete

"Arrived on site to follow up on washer leaking when in use. Ran unit and confirmed leak coming from valve, around the thermistor. Replaced valve and used some silicon around the thermistor to prevent leaks. If issue repeats we need to install a new valve thermistor. Repair completed."

Arrived on site for cooktop with burner flames to big. Upon arrival confirmed failure. Was able to correct issue but adjusting flame sizes to desired levels. Unit working as designed call complete

Arrived on site for refrigerator with left hand rc door not shutting properly. Upon arrival confirmed failure. Found unit needed to be leveled and also found no grease on mullion. Added grease to mullion divider and relvled unit. Found fridge door could shut and lvl. Call complete ; ordrng 1 Cleargrease (Clear grease)

Arrived onsite for a dryer with the control panel not responding. I found correct voltage to the dryer and no voltage out of the main control to the console. I replaced the control and tested. The dryer is working as designed. Call complete.

Arrived on site for unit with no power and tripping breaker. Unit is in apartment 8304. Upon arrival maintenance department mentioned that the unit trips the breaker after about 2 minutes every time. inspected unit and breaker is tripped. Restored power and unit began to operate. The unit tripped breaker immediately. During inspection found harness to icemaker is pinched. Uploaded picture to SD. Disconnected icemaker and test unit. Unit is now operating without tripping breaker. Contacted claims an confirmed This unit initially does not come with icemaker and was installed by previous apartment management. Unit is operating as designed. Maintenance will need to replace icemaker . Job complete

"Arrived on site to test unit for rust on front panel. Found rust, opened box for new panel, new panel was damaged. Will need to reorder new panel, office to reschedule. ; ordrng 1 W11416371 (Panel)"

"Arrived on site for dryer not starting. Upon arrival found timer stem broken and knob clip cracked. Replaced knob and timer, found dryer working as designed. Call complete"

"Arrived onsite for dishwasher not working correctly. The customer said that the ui works sometimes, then there are times she can not get to work. Ran diagnostics mode and had no issues. Gain access to the ui and found moisture in the ui. I replaced the vent,ui and control board. The ui now works as designed, the unit passed the diagnostic test. No water detected during service."

"KFDC558JSS01 Arrived to inspect flame and heat issues. I found the unit had the correct orifices installed, but the low flame height and regulator settings were not correct. I corrected the setting and tested. The unit heated the cooktop burners as designed and I adjusted the FR and FL burners for a quicker ignition. I advised the customer the preheating times for the unit should be around 20-25 minutes for an electric oven to allow for consistent and full chamber heating. Operational test good, no gas leaks detected during service."

"Arrived on location checked unit for upper rack wheels broken. Test unit and found adjusters broken, replaced adjusters. Tested unit and unit tested good."

Arrived onsite and Tested unit for unusual noise and determined the noise concern was the normal pitch and frequency variables that accompany a normal hi speed spin. Advised accordingly. All checks good. No error codes.

Arrived on site to test unit for condensation forming in FC and freezing. Found LH side of FC gasket not closing properly. Replaced slides and unit now working as designed. Sealed gap between liner and cabinet with silicone. Also turned humidity control on. No leaks detected. Job complete.

Arrived on site to install previously ordered part. Upon arrival customer had unit disconnected from power supply and sitting on kitchen floor. Replaced control W11261167. Could not test unit due to needs to be reinstalled. The builder will have unit reinstalled. Job complete

"Arrived on site to test unit for no power, tested unit found drain pump activating but control unresponsive, control and pump that is provided are not correct, will need to replace control and drain pump on return visit, ordering parts office to get authorization reschedule for 9/29; ordrng 1 W11654023 (Control board) and 1 W11399437 (Drain pump)"

"Arrived on site to inspect range oven with smoke coming from the bottom of the oven door. Upon further inspection, I checked the door gasket and it is installed properly (photo). I checked for error codes and found none. I tested the unit on Bale at 350 degrees and the unit operated as designed. While heating, I could hear the normal popping/movement noises from the oven bottom panel and smell the newness burn off odor all units give off when they are first tested. I found no smoke coming from the unit during testing. Tested the cooktop burners and all are operating as designed. No gas leaks detected during service and no repairs needed at this time, job completed. No one available to sign for receipt/new build vacant home"

"Arrived on site to test unit for shelf issues, customer stated that there is a hand print on one of the shelves that after trying multiple chemical to remove it, it is still there, attempted to remove it but when glass fogs up the hand appears, shelf provided is not correct, ordering shelf off to reschedule ; ordrng 1 W11188040 (Glass shelf)"

"Arrived onsite for a dryer that is not heating. Upon arrival I inspected the unit and found that all thermostats,fuses, and thermistors all good the timer is operating along with all the switches. Upon further in I found that the Centrifugal switch on the motor has failed not sending power to the heating element. I replaced the motor and tested the unit and found unit operating was designed."

Arrived on site for no ice. Ran diagnostics E2 error code diagnosed a defective icemaker ordering a new icemaker. ; ordrng 1 W11658802 (Icemaker)

Unit in warranty. Arrived onsite for unit not cooling properly. Upon inspection found evaporator motor not energizing. Ordering fan motor and control . Unit to be unplugged 2 days prior to service. Office to reschedule ; ordrng 1 WP2315539 (Evap motor) and 1 W11666427 (Control)

Arrived onsite for unit not powering on. Upon arrival inspected unit. Found fuse blown. Used jumper across fuse. Unit powered on. Found as soon as door is closed the motor starts turning. Ordering Control and switches. Office to reschedule ; ordrng 1 W11551761 (Lower interlock) and 1 W11551558 (Upper interlock) and 1 W11552018 (Control)

"Arrived on site to test unit for thumping noise, tested unit found worn out belt and rear rollers, replaced all parts from repair kit 4392065 and tested, unit is now running as designed, job completed"

Arrived onsite for icemaker not producing ice. On inspection found error E2 and the unit could not find home position. The FC was 0? and the icemaker was at 11?. Ordering a RC icemaker. ; ordrng 1 W11658802 (Ice)

Arrived on site and replaced previously diagnosed sump assembly. Unit now working as designed. Advised customer to have home filtration system checked as excessive calcium build up present. No leaks detected. Job complete.

Arrived on site to install previously ordered parts. Test motor resistance at control and is good. Test capacitor and is within capacitance. Replaced control W11608056. Calibrated unit and calibrated correctly. Ran a quick cycle and unit is operating as designed. No leaks present at this time. Job complete

"Arrived on site to test unit for moisture buildup on FC gasket, tested unit found all gaps sealed and gasket is sealing good, disconnected condenser fan to heat up mullion, mullion temp at 70-74, called tech line to diagnose further, per tech line foam strips need to be installed per instruction sent to me by email SR#7737398511, AM will need to be to returning tech on this job, ordering foam strips, office to reschedule ; ordrng 2 W11159728 (Foam strips)s"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the icemaker, ice door, and facia heater. Tested the unit in the unit began to work and operate as designed. Call complete."

Arrived onsite for unit not draining. Upon arrival inspected unit. Found wash motor not energizing. Confirmed in diagnostics with 4/3 error code. Ordering wash motor assembly. Set to return Oct. 2nd.; ordrng 1 W11025157 (Motor assembly)

Arrived on site to test unit for upper oven door constantly getting locked. Found error f2e1(stuck button) and f9e0(product mis-wired). Was able to manukau open door. Recommend control replacement. Needing autho and Office to reschedule. ; ordrng 1 WPW10692917 (Control)

"Arrive on site ,replaced belt . Unit is now heating and tumbling . Job complete"

KUID308HPS01 Arrived to inspect no ice. The customer said the unit did not produce after the last repair and I inspected. I found no water entering the unit and verified VAC to the solenoid. I removed and replaced the inlet valve and tested. The unit resumed normal operation. No leaks observed during service.

"Arrived on site to test unit for long dry times, tested unit found vent completely blocked with lint on the exterior, unit is running as designed and heating properly, advised customer clear out the vent before using unit again, job completed"

"Arrived onsite and delivered door bin replacement verified fit, unit is now operating as designed."

Arrived on site for not cooling. Upon arrival unit is in a vacant apartment. inspected unit and is cooling but not correctly. Found sheet of ice at base of Fc cabinet. Cleared ice from drain area. Found foam insulation covering drain. Cleared debris and test drain by pouring cup of water . All water drained correctly. Ran diagnostics and all components operate correctly. Forced defrost and heater is energizing and operating correctly. Maintenance department will leave power off and allow evaporator to thaw. They will run towels on floor and all a couple of days with door open. Unit is operating as designed. Job complete

Arrived on site to test unit for water accumulation on bottom of FC. Removed ice sheet and cleared clogged drain. Sealed gap between liner and cabinet with silicone. Also applied silicone behind RC gasket as it is pooping out too easily. Applied permagum around drain tube in compressor compartment. No leaks detected. Unit now working as designed. Job complete.

Arrived onsite for unit not washing correctly. Upon arrival inspected unit. Found wash motor not energizing. Ran diagnostics and confirmed wash motor failure. Replaced motor. Tested and unit is functioning properly. No leaks present at this time. Job complete

Arrived on site for refrigerator not cooling in upper rc. Upon arrival found temps at 8/58(actual) when set to 0/37. Fo7nd ice being made in upper rc. Found no air gaps. Compressor and fc evap fan were running. Checked resistance at P5 1&2 (3.7k) p8 3&4 (4.8k) but found no ice build up or any moister on rc evap coil. Called techline and reported findings Sr#7737401415. Tested Rc thermistor in cup of ice and found values drop to 21k within 3 minutes. Was instructed by techline to replace rc fan/harness asm. Replaced ui and rc evap fan asm. Instructed customer to give u it 24 hrs to stabilize temps. Call complete

Arrived onsite for unit not cooling properly. Upon arrival inspected unit. Compressor is running. Checked pressures and running at 0/115 psi. Freezer temperature at 15. Called tech line due to recurring problems. Spoke to Andrew- 7737245567. Tech notified equalized pressure should be 30/30 psi and Running at -6/130. Continued testing unit and found would not equalize. Tech suspected partial restriction in the dryer. Recommend replacing dryer and flushing system. Flushed high and low side. Pulled vacuum and held. Charged per spec and ran unit. Pressure is good and frost pattern is ideal. Customer will monitor over 24 hrs. Job complete

"Arrived on site to test unit for not washing correctly. Ran diagnostics, no error codes found. Explained proper maintenance and use of machine. Showed customer how clean unit and maintain with running white vinegar through the system twice. Ran test unit working as designed at this time."

"Arrived on site to inspect washer leaking water. Upon further inspection, I found the unit not sitting properly in its space as if it had walked due to an off balanced load (photo). Also found holes in the wall and damage to the baseboard to the left of the unit and damage to the dryer top to the right of the washer (photos). I put the washer back where it should be and placed it in diagnostics showing error code F0E5. Cleared the code and continued with testing. The unit operated as designed except the hot water hose was not secured and was leaking water (photos). I tightened the hose connections at the valve and manually tested the spin mode and the basket was somewhat wobbly. I raised the top panel and removed the tub ring and using my flashlight, I placed it inside the basket and found the holes in the basket were not fully punched out as described in service pointer #W11684122B and there was no QR code present on the basket. Also noticed the front left suspension rod was slightly bent. I contacted techline and spoke to Nate and advised of the complaint and my findings. Nate provided a text to my phone and I provided photos of the damage. Nate provided SR#7737406604. I am ordering the basket and returning tech to replace the suspension rods and basket. No water leaks observed at the end of service.; ordrng 1 W11172199 (Basket)"

"Arrived on site. Ran harvest test diagnosed a defective icemaker,ordering a new icemaker. ; ordrng 1 W11455232 (Icemaker) and 1 W11677731 (Fill tube)"

"Arrived on site to diagnose refrigerator making a buzzing sound. On arrival customer advised me the sound comes from the freezer. I found some ice trails on the back panel from the icemaker. I tested icemaker full and found gaps in the water chute/how the fill tube is foamed is causing the fill to spray and run down the back wall, eventually freezing on the fan. I used some silicon to create a better fit on the fill chute and where the tube is foamed in. Tested a fill and found no other water dripping. Added picture of state of tube on arrival. Repair completed."

"WFC150M0JS3 Arrived to inspect heating issue with burner. I found the burner would only shut off in the off position, when turned counter clockwise and would not shut off when turned clockwise. I found the infinite switch had failed internally and removed and replaced. The issue was resolved and the unit operated as designed. I contacted safety and advised of my findings. File# 7737341693"

"Arrived onsite for dishwasher not draining found the drain hose clogged, clean it out and it is open as designed. While working on the unit the door would not stay propped up. The rubber scrubbers are missing on the unit. Ordering new ones.; ordrng 2 WP8268961 (Rubber scrubbers)s and 2 WP8269145 (Mounting brackets)s"

Arrived on site for UI dead . Oven lights are working . UI is completely dead . Ordering UI .call to set return .; ordrng 1 W11616680 (Console) and 1 WP4449751 (Tod) and 1 Thermalfuse and 1 W11598119 (Blower)

"Arrived on site to replace previously diagnosed control, replaced and tested, unit is now running as designed, job completed"

Arrived on site for ui display not right . Found display failed . Touch pad still working . Replaced console . Unit display is working properly now . Job complete

"Arrived on site for no ice and lights. Found broken left side light switch,ran diagnostics E2 error code on icemaker ordering light switch and icemaker. ; ordrng 1 W11123941 (Switch fr) and 1 W11396033 (Switch) and 1 W11658802 (Icmaker)"

Arrived on site for unit not going past rinse (per customer on arrival. Upon arrival confirmed failure and found f7e1 in diagnostics. Inspected under washer and found capacitor had failed. Replaced it and tested unit. Found no leaks and washer working as designed. Call complete

"Arrived on site. Found handles falling off,removed handle,adjusted set screw reinstalled handle tested door operation good,adjusted both doors."

"Arrived on site for a dryer, but has no heat. Inspected unit and work area. Tested the unit and confirmed the customers complaint. Checked voltage to the unit and found proper voltage and polarity. Tested the heating element and found the element open. Replaced the heating element and tested the unit. The unit began to work and operate as designed. Call complete."

Contact 979-292-9288Arrived on site for unit not level. Found damaged right back corner took pictures called tech support sent pictures to tech support. Customer needs to contact whirlpool customer service SR#7737401963

Arrived onsite for poor dry times. Determined very bad airflow due to vent installation and clogging. Tenant notified management while in home. All else checks good. Dryer itself is operating as designed.

Arrived onsite for upper rack falling down. Upon arrival inspected and found failed adjuster assembly. Replace assembly with kit. Tested and unit is functioning properly. Job complete

Arrived on site to test unit for loose handle. Found handle to be loose and tightened handle. Test unit unit test good job complete

"Arrived on site for ice build up in freezer found gasket not sealing to cabinet,reinstalled freezer door checked door seal good."

Arrived on site for freezing in fresh food section. Replaced control and thermistor

"Arrived on site for water leaking. Found fill tube not correctly installed into icemaker causing water to leak,removed icemaker adjusted fill tube extension reinstalled icemaker checked fill tube extension in fill cup good."

"Arrived on site for unit shaking, upon arrival, tenant had a wash load going. She states she has not been having issues. Unit may have been improperly loaded at time of service request. Unit is operating as designed. Job complete"

Arrived on site for unit not turning on. Upon arrival inspected unit. Found door switch has failed. Replaced door switch WPW10569603. Test unit and unit now operates as designed. Job complete

Arrived on site for making noise when turntable turns. Upon arrival test unit and only make noise when turntable plate is placed in unit. Need to replace turntable motor. Replaced turntable motor W10642989. and getting an intermittent squeak from wheels on turntable ring. Replaced turntable ring W11252182. Unit is operating as designed

"KRFC302ESS06 Arrived for part order. The unit will require the side brackets and gear kit. Office to contact the customer to arrange return service. No access to unit on this service.; ordrng 1 WPW10544403 (Bracket, LH) and 1 WPW10544404 (Bracket, RH) and 1 12002497 (Gear Set)"

"Arrived on site for cooktop. Upon arrival customer stated they had already resolved issue and no longer needed service, call complete"

"Arrived on site for a refrigerator that is not cooling in the refrigerator section. Inspected unit and work area. I did confirm. Temperatures were higher than normal in the upper part of the refrigerator, but at proper temperature in the lower part of the refrigerator. Attempted to run the evaporator fan but found the refrigerator. Evaporator fan was not running. Gained access to the evaporator and found evidence of a defrost issue inside of the refrigerator section. Steamed off the excess ice and checked resistance on the heater. Found the heater registering 79.6 ohms of resistance. Replaced the evaporator cover. That includes the evaporator motor and the masters. Tested the unit and the unit is now working an operating as designed. Call complete."

Arrived onsite and found unit control panel partial loss of function. Ordering the control panel to repair. ; ordrng 1 W11594271 (Console control)

"KUIX535HPS01 Arrived to inspect no ice. I found the unit would loose power after extended drain times. Removal from the cabinet revealed the drain tube had kinked and after correcting, the issue resolved. I advised the customer to have the non-factory drain tube replaced with the OEM version and they will have the installer correct. No leaks observed during service."

"Arrived on site to inspect dishwasher display showing 888 and doesnt work. Upon further inspection, I found the display flashing and not responding. I attempted to place it in diagnostics and it continued to fail. I found the panel fascia peeling off (photo). I removed the outer door panel and unplugged the UI harness from the main control and plugged it back in and it continues to fail. I advised the customer of my findings and will have to order the control panel and UI. I am ordering the user interface (UI) and control panel and office to schedule return service due to the availability of parts. No water leaks observed during service and unit left unplugged for safety. ; ordrng 1 W11660284 (Control panel) and 1 W11632709 (UI control)"

Arrived onsite for unit that had stopped producing once and since resumed normal operations. All checks good. Advised customer on design and use and care principles.

Arrived onsite for dryer not drying. On inspection the dryer was heated but not very hot. Gain and to the dryer and found the thermistor was out of range it 2.5k (78?) when my temperature gun was showing 110?. Replies the thermistor and retested. The unit is operating as designed.

Arrived onsite for a refrigerator making a noise again and the water coming out of the dispenser is not cold. I checked the RC temp and found it was at 38 degrees when set at 37. I explained to the customer what to do to help get the coldest water from the dispenser. I found the noise the customer was hearing is the icemaker side of the dual valve again. It chatters when the icemaker fills. Ordering W11482383 dual valve. RS for Mon 10/2 per the customers request.; ordrng 1 W11482383 (Dual valve)

Arrived onsite for washer not spinning. On inspection during the diagnostic test the unit made a humming noise during agitation and spinning cycle. Gain access to the bottom of the unit and found the capacitor bracket was lose and the capacitor was hitting the pulley wheel. Replaced the capacitor and reran the diagnostic test. The washer is operating as designed now and no water leaks detected during service.

"Arrived on site for a refrigerator that is not cooling either section and has a burning smell in the freezer section. Inspected unit and work area. The customer stated that as soon as they plugged the unit in, the unit never cooled, and immediately began smelling in the freezer section. He advised that he gave the unit level 24 hours to attempt a goal and the unit never called at all. He contacted the retailer, and the retailer told him to Unplug it and then replug it in after 24 hours. Advised that he did that but that the unit still never cooled and that strange smell never went away. I confirmed the customer complaint and found smell to be refrigerant. Coming out of the freezer section. Disassembled the unit and gained access to the evaporator. Used bubble solution, and could not find any openings on the evaporator itself and used bubble solution to check for any leaks. Found no leaks or frost pattern whatsoever inside of the unit and felt airflow coming through the back wall where the capillary tube and return line go into the wall. Checked the compressor and found the compressor pulling .128 A. I could not detect any leaks from any of the welds up at the top where the compressor was sitting either. I called whirlpool techline and spoke to Derek SR# 7737340407. He advised that we needed to at least replace the compressor dryer and access valve and pressurize it with nitrogen prior to any further alternate resolution. Ordering all the parts in the office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule for three hours due to multiple sealed system parts and possible need to get techline involved. ; ordrng 1 W11557671 (Compressor) and 1 W11629714 (Evaporator) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 Nitrogen (Nitrogen)"

Arrived on site for user interface not responding and only showing a partial display. Need to to replace ui. Replaced ui and test unit. Unit is operating as designed. No leaks present at this time. Job complete.

"Arrived on site to diagnose dryer that had a hanging console. I examined the unit and found the lid was bent, and the console was broken. When unit is running it makes a horrible rumbling as well. Ordering repair kit / motor to resolve noise. Lid and console also need to be replaced. Office to schedule when parts arrive. ; ordrng 1 W11234001 (Motor) and 1 W11565024 (Control) and 1 W11327190 (Blower Wheel) and 1 4392067 (Repair Kit)"

Arrived onsite and repaired unit damaged panel in 3001 by replacing the panel. Unit is now operating as designed. All checks good.

"Arrived on site for unit hotter them normal. Ran temp checks and unit was running hotter then normal. Found blower wheel slipping on motor shaft . Ordering Blower wheel ,motor . Call to set return ; ordrng 1 W10841144 (Motor) and 1 WPW10349492 (Blower wheel)"

Arrived onsite for a refrigerator to replace the FC door due to damage. I removed the old door and after getting the new door on the lower hinge I found the new door plastic at the bottom of the door worse than the original door. I installed the door and after removing the plastic I found scratches across the lower part of the new door. I took photos. Ordering W11611331 door. Office to RS.; ordrng 1 W11611331 (Door)

"Arrived on site to test unit for squeaking noise, tested unit found a scrapping noise coming from the cam, inspected and found a screw stuck between shield and cam pulley, removed screw and replaced cam, tested unit unit is now running as designed, no leaks detected job complete"

Arrived onsite for a refrigerator that is not cooling in either section. The customer stated when it happened the interior lights would flash and dim them come back on and it was making a beeping and grinding noise. The customer had turned the unit off and turned it back on about 11:00am this morning. I found the FC at 0 degrees and the center shelf in the RC at 48 degrees with the dampener open and still cooling. The compressor and all fans were running. I suspect a defrost issue but cannot prove this at this time. I set the control to basic defrost. I found the bimetal closed and ran a forced defrost finding the defrost circuit working as designed. I asked the customer to check the evaporator cover for frost if this happens again but at this time the unit is working as designed. Call complete.

"Arrived on site to test unit for not heating, tested unit found heater is engaging and all components are working properly, stated to customer do to the unit having a plastic tub, heater does not get hot enough to dry dishes completely, propping door open when cycle completes will help with drying dishes, at this time unit is running as designed, job complete"

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=24 degrees and RC=49 degrees and unit has been making ice as the bin is full. I placed the unit in diagnostics and tested the fans, compressor, and thermistor and found the thermistors reading -3 in the FC and 42 in the RC. I pulled the unit out and connected my gauges to read pressures and they were good. I tested the thermistors at the hv control and found the FC thermistor is out of range FC=4.62kohms @4.9VDC/RC=4.32kohms @4.9VDC. I advised my customer of my findings and removed and replaced the FC thermistor from van stock (W10316760) and retested. Unit is operating as designed. I recommended the customer monitor the unit since the unit has been operating since the sealed system repair and monitor temps. No water leaks observed during service, job completed."

Arrived onsite for a refrigerator to replace the previous diagnosed parts. The customer stated the FC icemaker had started working again. I confirmed the previous techs findings and changed the RC icemaker. I ran a harvest and fill finding the icemaker working as designed. Call complete.

Arrived on site and replaced previously diagnosed transformer. Found no change in performance. Replaced faulty magnetron and unit now working as designed. Job complete.

Arrived onsite for ice maker installation. Upon arrival found parts were provided. Attached water supply and tested. Unit is now functioning properly. Job complete