Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3920 customer reviews

Nathaniel B.

Nathaniel B.

Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18

Near Tangle Wood Cove, Elgin, TX 78621
Kevin B.

Kevin B.

Arrived on site and found there is a sheet caught underneath the agitator, removed old agitator and replaced it, no further repair is required at this time. No water leaks from connections at time of service, job complete

Near Oyster Creek Dr, Buda, TX 78610
James C.

James C.

Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site And replace diffuser diagnosed on previous visit after replacement also found evaporator is frosted over due to lack of air flow and recommended to customer that it be allowed to defrost by unplugging the refrigerator. Customer read and signed defrost refrigerator waiver. No water leaks from connections at time of service, job complete

Near Oyster Creek Dr, Buda, TX 78610
Tyler B.

Tyler B.

Near TX-29, Liberty Hill, TX 78642
Kevin B.

Kevin B.

Arrived on site and inspected wash machine and found it is in good repair leaking water is due to stand pipe over filling. Customer will discuss issue further with apartment management. Collected diagnosis fee, job complete.

Near Oyster Creek Dr, Buda, TX 78610
Kevin B.

Kevin B.

Arrived on site and found customer is experiencing vent hood turning on and off by itself and light doing the same. Spoke with tech line SR7722634960 and they recommended replacing user interface and control board. After replacement request of the customer continue to monitor vent hood for correct operation, job complete

Near Oyster Creek Dr, Buda, TX 78610
Wesley P.

Wesley P.

WTW7000DW2 Arrived on site and found the valve bad and restricting flow. Replaced valve. Now washer is operating as designed.

Near Tom Kemp Ln, Austin, TX 78717
Robert J.

Robert J.

MVWB765FW1 Arrived on job for complaints of LF code on washer. Ran diagnostics and and got a F3E2 inlet temperature code F8E1 long fill. And F7E0 loss of power. In the diagnostics mode cold water not entering washer but 120v supply to valve. Replaced valve and test. Operation normal. Job complete.

Near Wm Evans St, Maxwell, TX 78656
Clif L.

Clif L.

Whirlpool washer WTW7300DW0. Arrived on site to replace gear case, control, slider, and clutch for washing machine. Replaced all parts except slider as new gear case came with slider already attached. Tested unit and calibrated unit and found unit is all working properly at this time. No leaks were found after services were performed.

Near Elizabeth Anne Ln, Round Rock, TX 78664
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the ice maker has not worked since he moved into the house. I checked the water line in the back of the unit and the water was in the off position. I turned the water on and verified the ice maker was working by using my jumper wire between T and H and the motor began to actuate. At the end of the cycle, the water dispensed into the reservoir and began to make ice. I advised the customer of my findings and also advised to dump the first two batches of ice due to me having my hands on the unit. No water leaks observed during service, job completed.

Near FM1431, Cedar Park, TX 78613
Nathaniel B.

Nathaniel B.

Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.

Near TX-109 Loop, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.

Near TX-109 Loop, Elgin, TX 78621
Arthur B.

Arthur B.

CDT865SSJ0SS (Dishwasher) - Arrived onsite for customer complaint of dishwasher UI display not functions to show time. Found LED display is out but other functions work as intended. Ordering control UI. Advised customer that OF Omar/S due to part availability. All water connections were dry at time of service.

Near Co Rd 101, Lampasas, TX 76550
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.

Near Giese Ln, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.

Near Giese Ln, Manor, TX 78653
Robert J.

Robert J.

AGR5330BAS3 Arrived on job for complaints of top not setting Down properly. Removed grates and burners removed top and inspected. Top secured properly to top. Operation normal.

Near Bandit Pass, Austin, TX 78725
Brandon C.

Brandon C.

Arrived on site for ice not dispensing, found shaft was not engaging with the ice bucket, I adjusted the shaft, unit tested good, water lines were dry at time of service.

Near Sugarloaf Dr, Austin, TX 78738
Diego G.

Diego G.

Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete

Near Terminal Loop Rd, McQueeney, TX 78123
James C.

James C.

Arrived on site and installed fan/harness assembly and u.i. Ran diagnostics to test fan operation and test sealed system. Found all functions working properly. All water connections dry at time of service. Job complete

Near Middle Brook Dr, Leander, TX 78641
Tyler B.

Tyler B.

Near Chambers Creek Court, Georgetown, TX 78633
Robert J.

Robert J.

KDTE104ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and all operation normal. However the water is cold not filling with hot water customer to call plumber.

Near Gloucester Ln, Austin, TX 78723
Arthur B.

Arthur B.

MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.

Near US-190, Kempner, TX 76539
Steve C.

Steve C.

Near Jackson Dr, Harker Heights, TX 76548
Scott  M.

Scott M.

Wp dishwasher

Near E 4th St, Austin, TX 78702
Arthur B.

Arthur B.

ED5VHGXMB10 (SxS Refrigerator) - Arrived onsite to install new icemaker and container from my prior visit’s diagnosis. Removed icemaker and stripped container. Installed new replacements. Icemaker called for water immediately. Upon tested ice container, found motor coupler had broke off the weld and is free spinning. Will need motor and coupler to complete repair. R/S for Thursday. All water connections were dry at time of service.

Near Del Mar Dr, Copperas Cove, TX 76522
Robert J.

Robert J.

WTW4616FW0

Near Wheless Ln, Austin, TX 78723
Arthur B.

Arthur B.

RF315PXEW0 (Freestanding Range) - Arrived onsite to remove and replace LRG elements and infinite switches from my prior visit’s diagnosis. Removed element and infinite switches and installed new replacements. Reassembled. Tested both LRG elements. Both now cycles as intended. No other issues found.

Near Del Mar Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

arrived on site to inspect oven vent trim damage. Upon further inspection, I found that when the unit was installed, the unit was leaned on the front and bent the actual vent upwards causing the vent cover to rub against the oven door. I removed the vent cover and adjusted the actual vent and replaced the vent cover and tested the unit and the unit operates as designed as the door no longer rubbed on the vent cover. I advised the customer of my findings, job completed.

Near Samuel Trail, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt

Near Nimbus Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt

Near Nimbus Dr, Pflugerville, TX 78660
Clif L.

Clif L.

Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer that is making unusual noise when running. Tested unit and found rollers and idler pulley out of balance causing unusual noise. Replaced both rollers and idler pulley from repair kit. Tested unit and found all is functioning properly at this time.

Near S Lakeline Blvd, Cedar Park, TX 78613
Robert J.

Robert J.

WDT720PADM3 Arrived on job for complaints of not draining or washing. Ran diagnostics and no codes. Fill valve working, wash motor working drain pump work heater working. No codes at end of diagnostics. No leaks detected at time of service.

Near Aldrich St, Austin, TX 78723
Wesley P.

Wesley P.

WTW5000DW1 Arrived on site and tested unit after installed washplate. Everything checks good noise and structure wise. Advised customer on expense of any other parts costs. No further requested at this time. No other parts needed.

Near Margit Dr, Austin, TX 78729
Arthur B.

Arthur B.

MVWX655DW1(Top Load Washer) - Arrived onsite to install new basket,gearcase to top load washer from my prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. Basket now spins smoothly with no wobble. All water connections were dry at time of service.

Near Broken Bow, Fort Hood, TX 76544
Lou S.

Lou S.

arrived on site to inspect range cooktop burner not lighting. Upon further inspection, I found that the ignitor on the right front burner was not engaging appropriately as it was only sparking at one spot on the burner and moving around like it should. I removed and replaced the burner head and Ignitor and tested the unit and it operated as designed. No gas leaks observed during service. Job completed.

Near S Lakeline Blvd, Cedar Park, TX 78613
Arthur B.

Arthur B.

WFW9400SW01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting F20 code and not completing cycles. Ran tests and found water valve not allowing water to enter. Removed and replaced water valve. Tested unit. Unit now fill,washes,drains spins as intended. No other issues found. All water connections were dry at time of service.

Near Nessy Dr, Killeen, TX 76549
James C.

James C.

Arrived on site and tested unit. Found ice clump at connections to evap and no frost pattern. Checked compressor and found to be very hot. Unit has failed compressor. Will Ned new compressor, drier, and stub to repair. Repair will require 2 hours to complete

Near Cumberland Gap, Cedar Park, TX 78613
Steve C.

Steve C.

Near Twin Lakes Rd, Salado, TX 76571
Wesley P.

Wesley P.

WOC54EC0AS04 Arrived on site and replaced microwave control due to f6 e8 error code. All checks good, unit functionality restored.

Near Serene Fleming Trace, Austin, TX 78728
Clif L.

Clif L.

Whirlpool dishwasher WDF330PAHB2. Arrived on site to diagnose a dishwasher that is condensating on top of cabinets. Tested unit and found no mechanical failures with dishwasher at this time, and all parts and components were correctly installed at time of installation. Advised homeowner no repairs to be done to dishwasher to prevent cold and warm air from meeting and condensating on granite countertops. Homeowner will need to contact builder and cabinet contractor to see if there’s anything they can do to install a moisture barrier to prevent condensation. No leaks were found at the time of service.

Near White River Drive, Georgetown, TX 78626
James C.

James C.

Arrived on site and tested. Found no air flow to fresh food section and freezer. Found evap fan not running. Installed new fan motor and tested. Found very little air flow to fresh food. Removed cover to check for blockage and found cover in fresh food not holding foam ducting in correct location restricting air flow. Unit will Lao need cover to complete repair.

Near Mimosa Pass, Cedar Park, TX 78613
Arthur B.

Arthur B.

WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not lighting up on upper portion of RC section. Removed top cover and found wire pin at molex connector was not fully seated. Seated connector and found LED lights now work as intended. No other issues found. All water connections were dry at time of service.

Near Oak Vista Cir, Killeen, TX 76542
Robert J.

Robert J.

MVWB850YW1 Arrived on job for complaints of not completing cycle. Ran diagnostics and and found bearing bad will need to replace bearing. Office to schedule because of c notes.

Near Ledesma Rd, Austin, TX 78721
Lou S.

Lou S.

arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I found that the dispenser is opening and dropping the detergent pod into the tub, but it appears that no water is coming into the unit. I checked under the sink to make the water was turned on to the unit and it was off. I removed the pod and placed the unit in diagnostics and the unit showed error codes 4/3, 3/3, and 10/1. I removed the error codes and continued with testing. The unit operated as designed and no error codes at the end of testing. I advised the customer of my findings of the water being turned off. No water leaks observed during service, job completed.

Near Syrah Court, Leander, TX 78641
Arthur B.

Arthur B.

WRF560SMYB04 (French Door Refrigerator) - Arrived onsite to install new control and UI from prior tech’s diagnosis. Removed and replaced control and UI and installed replacements. Reassembled. Powered unit on. Unit now turns on and cools as intended. Good air flow now in unit. Advised customer to allow 24hrs for unit to cool off. No water connected to unit a time of service.

Near Mountain Laurel, Harker Heights, TX 76548
Nathaniel B.

Nathaniel B.

Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18

Near Sherri Berry Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18

Near Sherri Berry Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.

Near Hogeye Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MVWB955FC1, Arrived on call for wet loads at end of the cycle, found fo e2 error code which is suds, f8 e6 is a water hazard error, f9 e1 which is f9 e1 is long drain, f9 e2 which is water ring detected pump drive system problem, was able to check for error codes but when trying to run individual checks no operations from each function and then ui display would not come on at all then on its own came on and is showing drn for drain and drain pump is trying to run, will order main control and control panel and drain pump, sounds like something is stuck in it it is just humming , will reschedule for 8/10/18, no water leaks at time of call. Also instructed customer on loading and soap usage of the machine due to they were over soaping the machine.

Near Hogeye Rd, Elgin, TX 78621
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of not filling. Found the cold water valve not working. Replaced valve and test operation normal. No leaks detected at time of service. Job complete

Near Clear Springs Hollow, Buda, TX 78610
Lou S.

Lou S.

arrived on site to inspect dishwasher not draining. Upon arrival, I found that this home is a newly built home. The customer advised that they ran a cycle and the unit did not drain. The first thing I checked was the disposal and found that the plug on the disposal had not been knocked out. I removed the plug and placed the unit in diagnostics and tested. The unit operated as designed with no for codes. No water leaks observed during service, job completed.

Near Kenney Fort Crossing, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the builder had come to do some work behind the refrigerator and when the refrigerator was put back in place, the unit was sitting on top of the water line. The customer advised that he pulled the unit out again to check the line because the ice maker wasn't working and heard the unit roll over the water line. I pulled the ice bin out and inspected the ice maker and found that the water tube going into the reservoir was frozen up. I used my steamer and melted the ice and removed the ice maker from the unit to inspect further. The reservoir was completely filled with ice. Using my steamer, I removed the ice from the reservoir and the remaining ice from the water tube and placed the ice maker back into the unit and tested and the unit operates as designed. No water leaks observed during service, job completed.

Near Kenney Fort Crossing, Round Rock, TX 78665
Robert J.

Robert J.

WFC7500VW2 Arrived on job to replace control. After replacement of parts test washer operation normal. No leaks detected at time of service. Job complete

Near Pressler St, Austin, TX 78703
Nathaniel B.

Nathaniel B.

Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.

Near Fairview Dr, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model LER5636JQ0, Arrived on call for makes a squeal noise and then will not turn back on, found unit has a bad motor and had to break the blower to remove it from motor and roller wheels and idler were bad so installed motor, blower and repair kit, tested unit and all checks good, call complete. Dryer wall vent is clear.

Near Fairview Dr, Round Rock, TX 78665
Lou S.

Lou S.

arrived on site to inspect filter housing door not closing. Upon further inspection, I found that the filter housing door arm was broken keeping it from closing and pushing the filter in. I removed and replaced the filter housing and tested the unit and the unit operated as designed. I leveled the refrigerator before finishing. No water leaks observed during service. Job completed.

Near Holiday Creek Ln, Georgetown, TX 78633
Robert J.

Robert J.

KBFC42FTS03 Arrived on job to replace control. After replacement of part compressor turned on and fans.

Near Schulle Ave, Austin, TX 78703
Nathaniel B.

Nathaniel B.

Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.

Near Eagles Nest St, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model KSCS25INSS01, Arrived on call for main control turning off and on and previous tech found fan shorting out, installed fan and control that previous tech ordered and all checks good but after did find that dispenser is only giving a trickle of water when calling for water, removed water filter and called for water and got a little bit better of dispense but is still way to low of pressure, will order valve and filter housing will need autho., office will reschedule with customer if autho. Is approved.

Near Eagles Nest St, Round Rock, TX 78665
Robert J.

Robert J.

Near Vineland Dr, Austin, TX 78722
Nathaniel B.

Nathaniel B.

Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.

Near Ed Schmidt Blvd, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRT111SFDM03, Arrived on call for ice and moisture running down in to fresh food section, removed back evap cover and found that drain was frozen and ounce cleared ice found plastic pieces from prior repair not our company or from manufacturing plastic pieces were in drain blocking drain removed all plastic blocking drain and cleared all ive from drain in freezer and ran water in to drain and found drain pan on top of compressor damaged and leaking water, will order drain pan and reschedule for 8/8/18, left unit unplugged until repaired.

Near Ed Schmidt Blvd, Hutto, TX 78634
James C.

James C.

Arrived on site and tested unit. Found unit will not drain. Ran drain pump and found drain pump making loud grinding noise. Unit will new drain pump to repair. Quoted $90.90 plus tax for pump and $169.99 plus tax labor for repair. All water connections dry at time of service

Near County Rd 396, Jarrell, TX 76537
Nathaniel B.

Nathaniel B.

Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18

Near Wind Cave Dr, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WFE525S0HS0, Arrived on call for hinge broken not allowing oven door to open or close properly, found left hinge damaged not allowing oven door to close and also being that oven left door hinge damaged caused upper trim vent of door damage, will order trim vent and inner door, will reschedule for 8/10/18

Near Wind Cave Dr, Taylor, TX 76574
Arthur B.

Arthur B.

WTW4950XW3 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly and completing cycle. Tested unit and found cold water valve not opening all the way allow water to enter. Ordering water valve to complete repair. R/S for Tuesday 8/7. All water connections were dry at time of service.

Near Marlin Dr, Killeen, TX 76543
Tyler B.

Tyler B.

Near Rockride Ln, Georgetown, TX 78626
Tyler B.

Tyler B.

Near Rockride Ln, Georgetown, TX 78626
Nathaniel B.

Nathaniel B.

Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.

Near Tyler Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WED7000DW1, Arrived on call for dryer making scratching noise when running, found 2 noises found one of the rollers bad so installed repair kit and the other noise is from heating element is vibrating making rattle noise and will order foam strips for vibrating metal to metal just in case needed, will need to order heating element, will reschedule for 8/8/18.

Near Tyler Ln, Taylor, TX 76574
Tyler B.

Tyler B.

Near Co Rd 162, Georgetown, TX 78626
Arthur B.

Arthur B.

JGD3430GB00 (Gas Cooktop) - Arrived onsite to install new manifold assembly to cooktop from my prior visit’s diagnosis. Removed cooktop and removed manifold and harness. Installed new assembly. Tested unit. Unit lights as intended. RF burner ignitir turns off when lit as well. No gas leaks found at time of service.

Near Stinnett Mill Rd, Salado, TX 76571
Lou S.

Lou S.

arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and began testing. No error codes in the beginning. In the beginning, there was no water coming into the unit. I canceled diagnostics and checked to make sure the water was turned on under the sink and found that the valve was shut off. I placed the unit back into diagnostics and tested again Dan the it operated as designed. No water leaks observed during service, job completed.

Near Bardella Dr, Leander, TX 78641
James C.

James C.

Arrived on site and tested unit. Found that dispenser had verly low water flow. Checked pressure at supply and found decent water pressure. Checked flow at inlet valve and found very low pressure going through valve. Installed new valve and tested. Found flow still low. Installed new housing and water began dispensing to the rate of the supply pressure. All water connections dry at time of service. Job complete

Near Appaloosa Cove, Jarrell, TX 76537
Clif L.

Clif L.

Whirlpool refrigerator WSF26C2EXY02. Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Tested unit and found RC door not aligned properly with cabinet causing door not to fully close. Raised the RC door the proper position and tested unit. Found all is functioning properly at this time, after defrosting return air vent. No other failures found and no leaks found at time of service.

Near Warm Breeze Cove, Austin, TX 78717
Nathaniel B.

Nathaniel B.

Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.

Near Lizzie St, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model WED5000DW2, Arrived on call for dryer timer not advancing has to manually turn the knob to turn dryer off, found voltage to timer good and outlet checks good but found timer is not advancing, replaced timer and checked operation and know timer is advancing, dryer wall vent is clear, call complete.

Near Lizzie St, Taylor, TX 76574
Lou S.

Lou S.

arrived on site to inspect noisy microwave. Upon further inspection, when I turned the microwave on, I could hear what appeared to be the fan motor making a grinding noise. Using my oven dolly, I removed the unit from the wall and opened up the top of the unit to inspect the microwave fan. While opened up, I turned the microwave on and could hear that the grinding noise was coming from the fan/motor. I removed and replaced the fan motor assembly and tested the unit and the unit operated as designed with no more noise. I put the unit back into its place and tested again and it continued to operate as designed. Job completed.

Near Milan Meadows Drive, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,

Near Old McDade Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model RED4640YQ1, Arrived on call for dryer getting to hot, cut out temp is 152 and cut in 116 it cycled these temps 5 times which is with in proper temps for exhaust from dryer, and dryer vent is clear, found that customer actual complaint is cloths dry with time set to 40 min. And if sets dryer to 60 min. Cloths are very hot, found no issues with temps from dryer, no parts needed, call complete, instructed customer this is normal temps for the dryer, all is working as designed on dryer.,

Near Old McDade Rd, Elgin, TX 78621
Brandon C.

Brandon C.

Arrived on site for oven not powering on, found control fuse was bad. I replaced fuse, unit tested good.

Near Coral Stone Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

Arrived on site and found no ice production, could not find any power to icemaker. Replaced ice maker harness, and icemaker and after reinstalling icemaker has cycled and filled with water. Requested that customer continue to monitor icemaker for production. No water leaks from connections at time of service, job complete

Near Estancia Pkwy, Austin, TX 78748
Steve C.

Steve C.

Arrived on site for the interior lights do not come on. Customer advise they had to unplugged the unit and when they plugged it in it worked. Found the unit will need a new led control due to intermittently lights will go off. Replaced the control and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Co Rd 344, Marble Falls, TX 78654
Steve C.

Steve C.

Near Ave Serena, Marble Falls, TX 78654
Nathaniel B.

Nathaniel B.

Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.

Near Pine Mist Court, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WMH31017HS2, Autho. WFLRIFLMPL1, arrived on call for front door skin and control panel have scratches on them, found no scratches on control panel see pic but do see scratch on door see pic, installed door only and all checks good, call complete.

Near Pine Mist Court, Manor, TX 78653
Tyler B.

Tyler B.

Near Ronald Reagan Blvd, Georgetown, TX 78633
James C.

James C.

Arrived on site and tested unit. Found that console has discolored and touch panel blistered. Inspected upper oven vent and found to be routed and secured properly. Installed new console and tested. Unit working properly. Job complete

Near E Elm St, Granger, TX 76530
James C.

James C.

Arrived on site and tested unit. Found motor humms but will not run. Removed rear cover to access blower housing and found a snak had worked its way into the blower. Unit not repairable due to odor that would come from the dryer heating up during operation. Customer decided not to go forth with repair. Job complete

Near E Elm St, Granger, TX 76530
Nathaniel B.

Nathaniel B.

Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.

Near Hamilton Point Cir, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model CGR1110ADW, Arrived on call for burners not lighting and igniters are not clicking, found voltage at terminal block and polarity is good at outlet but no out put from spark module, will order spark module and switch harness, will reschedule for 8/9/18, oven is working as it should just the top igniters have no spark. No gas leaks at time of call.

Near Hamilton Point Cir, Manor, TX 78653
Lou S.

Lou S.

arrived on site to inspect gas smell coming from oven. Upon arrival, the customer advised that she could smell gas or an oily smell while cooking using Bake mode. Upon further inspection, I used a company provided gas sniffer to detect any gas a leaks during and after use of the oven unit. I verified at the main oven valve and orifice. I verified all burners, during use and after turned off as well and the sniffer did not detect any leaks. No gas leaks detected during service, job completed.

Near Republic Trails, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and inspected refrigerator and found no power showing on user interface and no lights on the interior. Slipped main switch off and on and refrigerator has started up again. Observed it for 20 minutes and it has begun cooling. Control board may be going out and found that control board as a new part is no longer available due to age. Current control board could possibly be rebuilt by fix your board if ultimately needed. No water leaks from connections at time of service, collected diagnosis fee, job complete

Near Westbank Dr, West Lake Hills, TX 78746
Steve C.

Steve C.

Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Smith St, Burnet, TX 78611
Steve C.

Steve C.

Arrived on site to replace the harness due to the wire was pinched and not sending voltage to the valve. Replaced the harness and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Smith St, Burnet, TX 78611
Luis M.

Luis M.

Built in refrigerator-cleared frozen drain in freezer

Near Curacao Ct, Austin, TX 78738
Tyler B.

Tyler B.

Near W Lake Pkwy, Georgetown, TX 78628
Paul R.

Paul R.

Whirlpool Oven Model WOS51EC0AS03. Arrived onsite for the oven with nothing working. I found the thermal fuse open. I replaced the thermal fuse and tested the oven. All functions are working as designed. Call complete.

Near Mozart St, Round Rock, TX 78665
Arthur B.

Arthur B.

MH1150XMB0 (OTR Microwave) - Arrived onsite for customer complaint of OTR under counter light bulb stuck in socket. Was able to remove broken base. Installed customer light bulb. Tested unit. Unit light now comes on as intended. No other issues found.

Near Herald Dr, Harker Heights, TX 76548
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.

Near Sand Lark Ln, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WOS51EC0AS04, Arrived on call for oven temp off by 30-50 degrees, preheated oven and cut in temp is 308, cut out temp is 395 which is a average temp of 352 degrees when set at 350 degrees, no calibration needed, no parts needed, customer to preheat oven to desired temp and ounce beeps wait 15 min. Before adding food per owners manual instructions for cooking due to customers complaint of under cooking food.

Near Sand Lark Ln, Pflugerville, TX 78660
Clif L.

Clif L.

Kitchenaid refrigerator KSC24C8EYY02. Arrived on site to replace water line for refrigerator. Replaced cracked waterline and tested unit. Found no other failures at this time and no leaks found after services were performed.

Near Lookout Knoll Dr, Leander, TX 78641
Lou S.

Lou S.

arrived one site to inspect microwave door not sealing. Upon further inspection, I found that the gasket on the outer glass is sticking out, the inner glass gasket is smashed and not sealing properly and the door trim gasket is not sealing properly. I am ordering a MW door and scheduled return service for 08/20/18 per the customers request.

Near Zoysia Dr, Leander, TX 78641
Kevin B.

Kevin B.

Arrived on site and found water filter is jammed in housing, housing door is broken. Replaced filter housing and customer provided a new water filter. Fridge is now operating properly. The water leaks from connections at time of service, job complete

Near Westlake Dr, West Lake Hills, TX 78746
Arthur B.

Arthur B.

RF368LXPT2 (Freestanding Range) - Arrived onsite for customer compliant of freestanding range sparked from rear of unit. Found terminal block melted and shorted on L1 side. P&L are as follows; WP97619518 (Terminal Block) $19.58, CO390 $59.99. Gave customer 10% military discount for labor. New labor charge will be $54.00. Removed and replaced terminal block. Installed customer new supplied range cord. Powered unit up. Unit works as intended. No other issues found.

Near Memory Ln, Harker Heights, TX 76548
Scott  M.

Scott M.

Whirlpool washer, run capacitor shorted out to hanging broken wires

Near Caswell Ave, Austin, TX 78751
Clif L.

Clif L.

Whirlpool refrigerator WRV986FDEM01. Arrived on site to replace 2 controls and 3 way solenoid. Replaced all three parts and all checks good. No leaks were found at time of service.

Near Ringstaff Rd, Leander, TX 78641
Tyler B.

Tyler B.

Near Flint Ridge Trail, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.

Near Chrighton Castle Bend, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model KRMF606ESS01, Arrived on call for auger shaft still not turning, found no power going to the auger motor from blue to grey and did reset power to unit and still auger motor did not run or have any voltage but the dispenser chute door does open when calling for ice and is getting water at dispenser, will order main board and ui control just in case needed and auger motor just incase and will also need top hinge left due to damaged, will reschedule for 8/10/18 at customers request, also customer request morning appointment instructed customer time frame is not a guarantee that she will get that time frame. , no water leaks at time of call.

Near Chrighton Castle Bend, Pflugerville, TX 78660
Brandon C.

Brandon C.

Arrived on site for customer complaint of washer giving error code and not functioning properly. I put unit into diagnostic mode, found F6E3 error code, miscommunication between the user interface board and the main control board. I tested the UIB, tested good, found faulty main control. I replaced main control, unit tested good. Water lines were dry at time of service.

Near McCall Creek Rd, Blanco, TX 78606
Leonardo C.

Leonardo C.

Whirlpool dishwasher not draining model: WDF520PADM7. Arrived on site to test u it for not draining. Unit is washing correctly but water still at the bottom. Test unit and found glass and a tooth pick in drain motor. Removed glass and toothpick test unit and unit test good unit draining and washing correctly. Job complete

Near Mandevilla Dr, Austin, TX 78739
Robert J.

Robert J.

KRSC500ESS01 Arrived on job for complaints of refrigerator door not closing. Found the door rubbing on inside. Adjust door up now door operation is normal

Near Westridge Dr, Austin, TX 78704
Arthur B.

Arthur B.

KRMF706ESS00 (5 Door Refrigerator) - Arrived onsite for customer complaint of 5 door refrigerator not cooling in FC section. Check temperature in FC section and was @ 28F. RC section @40F. Also found compressor hot to touch and ramped up to full speed. Advised customer that compressor and FC evaporator to be ordered. R/S for Tuesday 8/7. All water connections were dry at time of service.

Near Deerwood Trail, Killeen, TX 76542
Kevin B.

Kevin B.

Arrived on site and sat washer into diagnostic cycle and found capacitor has failed. After replacing capacitor washer will now agitate and spin properly. No water leaks from connections at time of service. quoted customer for repair Capacitor $97.13, TL340 $169.99

Near E William Cannon Dr, Austin, TX 78744
Nathaniel B.

Nathaniel B.

Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.

Near Kolsti Way, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WRX735SDBM04, Arrived on call for frost and ice in freezer previous tech found freezer door warped, replaced freezer door and gasket, freezer door is closing properly know, call complete, no water leaks at time of service. Also sealed were the inside liner meets outer cabinet on both section, all checks good, freezer door is closing properly know, call complete.

Near Kolsti Way, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect dryer not heating. Upon further inspection, I found that the unit was operating and the drum was turning, but it was only putting out cool air. I found that the element had burnt out. I quoted the customer $106.67 for the element and DR320 $189.99 for service/labor fee for a total of $319.48 including tax. I discounted the total, due to the customer being referred through Yelp, -$20.00 for an overall total of $299.48. The customer agreed to the repair and paid in full. I removed and replaced the element and tested the unit and the unit operates as designed. No lint observed during service, job completed.

Near Del Aire Ct, Georgetown, TX 78628
Nathaniel B.

Nathaniel B.

Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.

Near Worley Dr, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model wtw4800xq1, Arrived on call for grinding noise from the washer, found actual complaint is that agitator cam broke will need cam, will reschedule for 8/7/18, no water leaks at time of call, found no noise complaints from under washer when in test.

Near Worley Dr, Pflugerville, TX 78660
Daniel  A.

Daniel A.

GS6SHAXML00 Leaking water during icemaker fill. Defective inlet tubing. Removed and replaced water fill tube. Checked for water leaks. Normal operation after service. No water leaks detected

Near Dietz Rd, Schertz, TX
Nathaniel B.

Nathaniel B.

Model WTW7000DW1, Autho. WFOWN00EPL1 , Arrived on call for leaking water from washer, found no water leaking from washer, found that dryer wall vent is restricted with lint and found water coming from dryer wall vent pipe, customer to contact a dryer wall vent cleaning service, see pic, no parts needed for washer, customer to contact a dryer vent cleaning service. Also instructed customer not to run dryer until wall vent is cleared, no water leaks from washer at time of call. Customer to also purchase a new dryer vent hose due to damaged.

Near Caribou Ridge Trail, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model WTW7000DW1, Autho. WFOWN00EPL1 , Arrived on call for leaking water from washer, found no water leaking from washer, found that dryer wall vent is restricted with lint and found water coming from dryer wall vent pipe, customer to contact a dryer wall vent cleaning service, see pic, no parts needed for washer, customer to contact a dryer vent cleaning service. Also instructed customer not to run dryer until wall vent is cleared, no water leaks from washer at time of call. Customer to also purchase a new dryer vent hose due to damaged.

Near Caribou Ridge Trail, Pflugerville, TX 78660
Arthur B.

Arthur B.

WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of freezer door not closing properly. Found center of the upper portion of the door is warped. Unit will need new freezer door. Advised that door will take 6-8 weeks for arrival. OF to R/S. All water connections were dry at time of service.

Near Whispering Oaks Loop, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to inspect dryer not operating. Upon arrival, the customer advised that when they turn the unit on it will act like it's going to operate, but then shuts off after a few seconds. I placed the unit in diagnostics to check for error codes and error code F4E4 was recorded. Using my volt meter, I checked voltage at the outlet and did not get 240 Volts. I checked voltage at the terminal block and the unit was wired correctly, but I was getting 240 volts at the black and white connection when I should only get 120. I checked voltage at the red/white and red/black and was getting 120 at each. I advised the customer to contact her builder and have an electrician check the wiring in the outlet and at the breaker box and once that has been completed, if there are any further issues with the unit to call and request service. No lint observed during service.

Near Gunn Ranch Rd, Georgetown, TX 78633
Tyler B.

Tyler B.

Near Hidden View Ct, Round Rock, TX 78665
Arthur B.

Arthur B.

RF369LXPB2 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range back elements not working and getting error code F3E2 (Control Error). When arrived,unit was plugged in and error was on. Confirmed error code. Also found back elements are not coming on as well. Ordering control, receptacles and latch. R/S for 8/8. Unplugged unit at this time.

Near Bristol Dr, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model MEDC300BW0, Arrived on call for no operation from dryer, found heating element shorted to casing and fuse open on blower housing, replaced both and then found a squeaking noise from the dryer, took dryer apart and found both back rollers are bad, will need 2 rear rollers and idler, will reschedule for 8/7/18, see note for element replaced. Did instruct customer not to use dryer until repaired. Dryer vent is clear.

Near Pinewood Dr, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MEDC300BW0, Arrived on call for no operation from dryer, found heating element shorted to casing and fuse open on blower housing, replaced both and then found a squeaking noise from the dryer, took dryer apart and found both back rollers are bad, will need 2 rear rollers and idler, will reschedule for 8/7/18, see note for element replaced. Did instruct customer not to use dryer until repaired. Dryer vent is clear.

Near Pinewood Dr, Bastrop, TX 78602
Wesley P.

Wesley P.

Reset dishwasher to restore motor function and heater. All checks good.

Near Skyview Way, Round Rock, TX 78681
Tyler B.

Tyler B.

Near Cushing Dr, Round Rock, TX 78664
Arthur B.

Arthur B.

WFE515S0ESS0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range LF/RF burners not working properly. Removed back panel and found both infinite switches burnt. Removed and replaced switches. Reassembled. Elements now cycle as intended. No other issues found.

Near Karen Dr, Killeen, TX 76549
Robert J.

Robert J.

MVWX655DW1 Arrived on job for complaints of not spinning. Ran diagnostics and lid not locking. Replaced lid lock and retest. Operation normal. No leaks detected. Job complete

Near Tobias St, Buda, TX 78610
Brandon C.

Brandon C.

Arrived on site for customer complaint of dryer drum paint chipping, I confirmed paint was chipping. I replaced the drum, unit tested good

Near Bird Brook Ln, Austin, TX 78747
Luis M.

Luis M.

Refrigerator-replaced faulty defrost sensor assembly

Near Terravista Dr, Austin, TX 78735
Robert J.

Robert J.

WFG505M0BS Arrived on job for complaints of panel not straight. Found the panel on left side too low adjusted mount and recheck appearance now normal. No gas leaks detected. Job complete.

Near Alford Street, San Marcos, TX 78666
Tyler B.

Tyler B.

Near E Palm Valley Blvd, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site and tested unit. Found unit fills and drains but wash motor not running. Found unit infested with roaches and would have to be fumigated before repair. Unit will need new control $166.09 plus tax, wash motor $166.45 plus tax and labor $239.99 plus tax to repair customer declined repair. Collected diagnosis. All water connections dry at time of service

Near Robin Hood Rd, Leander, TX 78645
Arthur B.

Arthur B.

WED49STBW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Found unit now starts and heats as intended. Found elements cycles as intended as well. Dryer vent and lint trap was clean of lint at time of service.

Near US-183, Briggs, TX 78608
Steve C.

Steve C.

Arrived on site to replace the ice maker due to intermittently will not make ice. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Cortes Pl, Round Rock, TX 78665
Steve C.

Steve C.

Near Cortes Pl, Round Rock, TX 78665
Robert J.

Robert J.

WGD4815EW Arrived on job for complaints of not drying. Found open thermostat. Replaced thermostat and test heating and air movement. Found air movement too low performed air vent test and dryer failed customer will need to get vent cleaned. No gas leaks detected. Job complete.

Near Heron Dr, Buda, TX 78610
Paul R.

Paul R.

Maytag Dryer Model MDE9700AYW I checked the dryer for excessive shaking during use. I found the dryer working as designed. The unit has been moved temporarily due to a remodel and is setting on a plywood floor that has flex but the dryer is smooth and is working properly. Call complete.

Near Fontaine Ave, Austin, TX 78734
Lou S.

Lou S.

arrived on site to inspect microwave sparking and shooting flames. Upon arrival, the customer advised that the units glass turntable had broken and the unit sparked and shot flames from under the glass. Upon further inspection, I found arc residue on the floor of the MW where the motor is located. The bottom side of the turntable driver had black residue also. I removed the bottom panel from the unit to expose the motor and light housing. I removed the turntable motor and found no evidence of any arcing. I contacted WP Safety and spoke to Natalie S. and provided her with file #7722593525 and advised of my findings and that the unit operates as designed. I could not get the unit to duplicate the issue. Natalie advised that she would contact the consumer and she did while I was still on site. I cleaned oil/grease residue from the motor and floor of the unit to prevent any further issues. Photos taken, job completed.

Near Cabernet Way, Leander, TX 78641
Wesley P.

Wesley P.

WOS51EC0AS04 Arrived on site for loose gasket. Restored original gasket to proper position. Tested unit. All operating as designed. All checks good. No leaks at time of service.

Near W Parmer Ln, Austin, TX 78717
Arthur B.

Arthur B.

KRMF706ESS01 (5 Door Refrigerator) - Arrived onsite for customer compliant of water leaking. Removed evaporator cover and found defrost drain channel all clogged with ice. Removed all ice and cleared drain with steamer. Used wire to check drain. No blockage found. Reassembled. Unit now defrosts with no issues. All water connections were dry at time of service.

Near Bending Trail, Killeen, TX 76542
Nathaniel B.

Nathaniel B.

Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.

Near Jennifer Ln, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model SF303PEKQ0, Arrived on call for burner knob will not turn off and oven door will not close properly, found that the right front burner knob is broken and will also need oven temp knob and left front burner knob due to broken, and for oven door not closing to seal will need new door hinges left and right hand, also instructed customer on cleaning of burner heads and caps and around igniters for proper ignition to allow burners to light quicker, all burners are lighting but burners and burner cals need to be cleaned and cleaned around the igniters, right front burner is shutting off when taking another knob that is good off one of the other burners, no gas leaks at time of call, will order door hinges and 3 knobs and will reschedule for 8/9/18 no gas leaks ounce the right front burner is turned all the way off with a good shut off knob.

Near Jennifer Ln, Bastrop, TX 78602
Thomas L.

Thomas L.

Arrived on site and installed new burner heads. Tested for proper operation. Unit working properly. Job complete.

Near Ursula Ct, Leander, TX 78641
Robert J.

Robert J.

WED4815EW0 Arrived on job to replace start switch. After replacement of switch test dryer operation normal. Job complete

Near Lady Bird Ln, Austin, TX 78741
Clif L.

Clif L.

Kitchenaid oven KEBC147VSS02. Arrived on site to diagnose an oven that is not heating. Tested unit and found open thermal fuse. Replaced thermal fuse and tested unit. Found all is functioning properly at this time.

Near Scout Island Cir S, Austin, TX 78731
Brandon C.

Brandon C.

Arrived on site for customer complaint of refrigerator not producing ice, I found ice maker mold was cracked and water was leaking out of it and needed replacing. I replaced ice maker, unit filled with water and tested good. No leaks at time of service.

Near Buchanan Draw Rd, Austin, TX 78738
Brandon C.

Brandon C.

Arrived on site for washer making noise and having unbalanced load issues, found rotor bolt had come loose, I secured it with locktite, and unit tested good, water lines were dry at time of service.

Near Buchanan Draw Rd, Austin, TX 78738
Thomas L.

Thomas L.

Arrived on site and inspected unit for leak. Found slab of ice in bottom of freezer. Inspected drain tube and found it to be completely clogged. Removed clog and ran water through drain. Cleared ice from freezer and evaporator drain. Tested for proper operation. All water connections dry at time of service. Job complete.

Near Battleship Dr, Georgetown, TX 78628
Lou S.

Lou S.

arrived on site to inspect Jenn Air refrigerator not making ice or draining. Upon further inspection, I found that this is a small fridge and the customer advised that she found water in the bottom of the cabinet and inside the drawer and the ice maker is not making ice. I found that the water tube was not seated in the reservoir and was dispensing the water into the drawer and bottom of the cabinet. I tested the ice maker using my jumper wire and the unit works as designed, but no water was dispensing. I removed the ice maker and found a small block of ice in the water tube. I removed the drawer door and pulled the unit to verify the water line was not kinked. I put the unit back into place and while having the drawer removed, the ice in the water tube had thawed out and when I tested the unit again, water dispensed and the ice maker began to function properly. No water leaks observed during service, job completed.

Near Brave Face St, Leander, TX 78641
Arthur B.

Arthur B.

WFW9400VE01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting error code F20 (No Water Detected). Ran diagnostics and confirmed error code. Found water valve not allowing water to enter. Ordering flow meter and water valve. R/S for Tuesday 8/7. All water is turned off at this time.

Near Memory Ln, Harker Heights, TX 76548
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....

Near Lake Shore Dr, Waco, TX 76708
Mike G.

Mike G.

NED4655EW1, Arrived on site for unit will not start checked unit for 240v and found that the out let at the wall and found that the out is missing Neutral found it to be an electrical issue customer will need to have electrician fix the issue checked and cleaned out all lent found from unit and checked unit and unit checked fine at this time....

Near Lake Shore Dr, Waco, TX 76708
Nathaniel B.

Nathaniel B.

Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.

Near Wagon Way, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model MEDC215EW1, Arrived on call for dryer constantly runs does not shut off but does heat, actual complaint is that the timer is not advancing, checked timer operation and found timer not advancing replaced timer and checked operation and timer is know advancing, also found dryer vent has some restriction in it customer will need to contact a dryer vent cleaning service.

Near Wagon Way, Bastrop, TX 78602
Robert J.

Robert J.

MGDX6STBW1 Arrived on job for complaints of start button damaged. Confirmed starter damaged. Replaced switch and test. Operation normal.

Near Little Hill Cir, Austin, TX 78725
Luis M.

Luis M.

Ice machine. Replaced faulty water valve

Near Old Course Dr, Austin, TX 78732
Daniel  A.

Daniel A.

UXT5236BDS1 Noisy during use. Motor mount bracket came loose causing fan blade to rub on inner blower housing. Removed and reinserted screws with loc-tite to keep from moving. Verified proper operation after service

Near Cedar Glen Dr, New Braunfels, TX 78132
Clif L.

Clif L.

Kitchenaid ice machine KUIC15PRXS2. Arrived on site to diagnose and ice machine that is not producing ice. Found circulation pump shorted out due to normal wear and tear. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Lakemoore Dr, Austin, TX 78731
Robert J.

Robert J.

WDF520PADM7 Arrived on job for complaints of not drying. Ran diagnostics and no error codes. Check that heater works and water is hot. No leaks detected at time of service. Job complete

Near Berkman Dr, Austin, TX 78723
Thomas L.

Thomas L.

Arrived on site and installed new freezer door. Checked for proper fit and function. Door sealing properly and engaging light switch. Unit working properly and all water connections dry at time of service. Job complete

Near River Tree Cove, Georgetown, TX 78628
Mike G.

Mike G.

MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....

Near Harrison St, Waco, TX 76705
Mike G.

Mike G.

MEW5530DDB, Arrived on site for bake button not working checked unit and found that the some of the keys are not working unit will need control panel replaced, replaced control panel and checked unit and unit is now working properly all keys are working and unit is heating unit checked fine at this time....

Near Harrison St, Waco, TX 76705
Tyler B.

Tyler B.

Near Holiday Creek Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

Arrived on site for refrigerator not producing ice, I found ice maker module had bail arm in off position and would not rotate in diagnostic mode. I replaced the ice maker and wire harness it came with, unit filled with water and tested good. No leaks at time of service.

Near Mallard Cove, Austin, TX 78737
Arthur B.

Arthur B.

KUIS18PNJB8 (Ice Machine) - Arrived onsite for customer compliant of ice machine not making ice. Tested unit and found recirculating pump not moving water to evaporator. P&L are as follows; W2217220 (Recirculating Pump) $199.09,IM230 $189.99 plus taxes. Removed faulty pump and installed new replacement. Reassembled and tested. Unit now makes ice as intended. All water connections were dry at time of service.

Near Indian Trail, Salado, TX 76571
Robert J.

Robert J.

ISC23CNEXY02 Arrived on job for complaints of not making ice and dispenser not working. Ran diagnostics sensor working and icemaker full of ice dispenser motor shorted. Replaced motor and icemaker. Motor operation normal and icemaker filled with water. No leaks detected at time of service. Job complete.

Near Cometa St, Austin, TX 78721
Nathaniel B.

Nathaniel B.

Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18

Near Crossroads Dr, Dale, TX 78616
Nathaniel B.

Nathaniel B.

Model MEDB755DW2, Arrived on call for dryer coming on but drum not turning, Checked for error codes and got f4 e4 l2 voltage error, f4 e1 which is heater 1 failure or connector problem, which were the only error codes, called whirlpool tech line and talked to dave file number 7722611722, found voltage at outlet and terminal block are good and heater element checks good, will need the dryer motor for repair due to switch has failed on motor, will order motor and blower wheel and will reschedule for 8/7/18

Near Crossroads Dr, Dale, TX 78616
Thomas L.

Thomas L.

Arrived on site and tested dryer. Found unit running but not getting hot. Tested element and fuses. Found all fuses good and element has failed. Quoted customer $113.49 plus tax for element and 179.99 plus tax labor(dr320). Installed new element and vacuumed lint from unit. Tested operation. Unit now heating and cycling properly. Job completed

Near Canyon Lookout Ln, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and replaced valve diagnosed on previous visit, after replacement left front and right front flame height and gas flow are exactly the same. No further repair is required at this time, job complete

Near Spring Fever Trail, Austin, TX 78744
Mike G.

Mike G.

WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue

Near Clydesdale Way, Robinson, TX 76706
Mike G.

Mike G.

WED4815EW1, Arrived on site for unit will run but no heat and timer not working checked unit and fou d that the unit is not getting proper voltage from L1 to L2 no voltage from L1 to N getting 120v and from L2 to N getting 115v found that the it is an electrical issue customer will need an electrician to fix issue

Near Clydesdale Way, Robinson, TX 76706
Brandon C.

Brandon C.

Arrived on site for washer making noise and having unbalanced load issues, found rotor bolt had come loose, I secured it with locktite, and unit tested good, water lines were dry at time of service.

Near Mallard Cove, Austin, TX 78737
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fc door and both slides. Tested the unit and found that the door sits too low which could be causing the warm airflow into the fc chamber and causing ice buildup. I raised the door approximately 1/8 inch and tested and the door is sealing correctly. No water leaks observed during service, job completed.

Near Zoysia Dr, Leander, TX 78641
Tyler B.

Tyler B.

Near Star Mountain Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

Whirlpool microwave loud noise when fan on model: WMH31017FS0. Arrived on site to test unit for noise coming from fan. Test unit and found debris stuck in fan. Removed debris from fan test unit and unit test good job complete.

Near Tailwind Dr, Kyle, TX 78640
Robert J.

Robert J.

KRFC300ESS01 Arrived on job for complaints of no ice. Check tray and found it full of ice but not harvested. Replaced ice maker and it filled with water. No leaks detected at time of service. Job complete

Near Monticello Cir, Austin, TX 78721
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced rc fan motor with thermistor, relocated thermistor in correct position according to service pointer, replaced evaporator cover, unit tested good, water lines were dry at the time of service.

Near Lafitte Ln, Austin, TX 78739
Thomas L.

Thomas L.

Arrived on site and tested washer. Found that dispenser cups filling too fast causing overfill condition in the cups. Installed new valve and tested operation. Unit working properly and all water connections dry at time of service. Job complete

Near Colorado River Rd, Georgetown, TX 78633
Kevin B.

Kevin B.

Arrived on site and found error code F3 temp sensor harness has failed, replaced sensor and set oven to heat and it reached preheat in expected amount of time. Watched for heating cycles and error did not return, no further repair is required at this time, job complete.

Near River Plantation Dr, Austin, TX 78747
Arthur B.

Arthur B.

GC3SHAXVB00 (SxS Refrigerator) - Arrived onsite for customer compliant of SxS refrigerator leaking water. Turned water on and found water leaking from water reservoir. Unit will need new water resevoir to complete repair. Turned water off to prevent water leaking. R/S for Monday 8/6. All water connections were dry at time of service.

Near Sabine Cove, Belton, TX 76513
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for unit producing frost and ice, found ice maker mount broken on bottom of ice maker and when forcing ice maker found gearing is stripped in it and ice maker bucket is broken, also temps were not correct in fresh food found ice buildup in damper so cleared ice and also found i emaker bucket was not installed correctly and lower freezer bin to far forward causing freezer door not to close properly installed ice bin and adjusted food to allow lower bin in freezer to be back far enough for freezer door to close properly and also sealed were inside liner meets outer cabinet on both sections and control adjustment for damper the lever that goes on knob came out of track so put it back on and know is getting proper air flow to the fresh food section so set controls to mid setting and instructed customer to allow for 24 hours for proper temp in fresh food section, also freezer light is out and fresh food leds are dim will order all led lights and icemaker

Near Giese Ln, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRS325FDAM04, Arrived on call for unit producing frost and ice, found ice maker mount broken on bottom of ice maker and when forcing ice maker found gearing is stripped in it and ice maker bucket is broken, also temps were not correct in fresh food found ice buildup in damper so cleared ice and also found i emaker bucket was not installed correctly and lower freezer bin to far forward causing freezer door not to close properly installed ice bin and adjusted food to allow lower bin in freezer to be back far enough for freezer door to close properly and also sealed were inside liner meets outer cabinet on both sections and control adjustment for damper the lever that goes on knob came out of track so put it back on and know is getting proper air flow to the fresh food section so set controls to mid setting and instructed customer to allow for 24 hours for proper temp in fresh food section, also freezer light is out and fresh food leds are dim will order all led lights and icemaker

Near Giese Ln, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRX735SDBM04, Autho. WFP2FFPMPL1.5, Arrived on call for dispenser not working and previous tech found ice maker double filling leaking in to dispenser, found when removed ice maker the ice maker fill cup was a solid piece of ice, removed ice from ice maker fill cup and found no frays in ice maker fill cup, will need dual valve and will return with ice maker to check ice maker fill to verify if ice maker is needed, left the water off to the unit until repaired., no water leaks at time of call, will reschedule for 8/6/18

Near Sherri Berry Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRX735SDBM04, Autho. WFP2FFPMPL1.5, Arrived on call for dispenser not working and previous tech found ice maker double filling leaking in to dispenser, found when removed ice maker the ice maker fill cup was a solid piece of ice, removed ice from ice maker fill cup and found no frays in ice maker fill cup, will need dual valve and will return with ice maker to check ice maker fill to verify if ice maker is needed, left the water off to the unit until repaired., no water leaks at time of call, will reschedule for 8/6/18

Near Sherri Berry Way, Manor, TX 78653
Luis M.

Luis M.

Refrigerator-replaced failed main control board

Near Republic of Texas Blvd, Austin, TX 78735
Nathaniel B.

Nathaniel B.

Model MFI2568AES, Arrived on call for ice maker not making ice, found ice maker had no water or ice in the mold so turned timer of the ice maker and ice maker cycled and filled with water, found bad ice maker it was also making a grinding noise, replaced ice maker and ice maker cycled on its own and filled with water and gave proper fill amount, customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.,

Near Gabbro Drive, Pflugerville, TX 78660
Nathaniel B.

Nathaniel B.

Model MFI2568AES, Arrived on call for ice maker not making ice, found ice maker had no water or ice in the mold so turned timer of the ice maker and ice maker cycled and filled with water, found bad ice maker it was also making a grinding noise, replaced ice maker and ice maker cycled on its own and filled with water and gave proper fill amount, customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.,

Near Gabbro Drive, Pflugerville, TX 78660
Dona W.

Dona W.

Arrived on site. Found upper rack will broken not allowing track to fully extend. Replaced wheel assembly and ran diagnostic cycle. All functions of dishwasher check good. No water leaks present at time of repair. Job complete

Near Bridgefarmer Blvd, Pflugerville, TX 78660
Dona W.

Dona W.

WDT710PAHZ Arrived on site. Found upper rack truckstop had come loose when Papa rock was fully extended. Made adjustment to upper left-hand track now relax stop has proper fit. Ran test cycle and all functions of dishwasher check good. No water leaks present at time of service. Job complete

Near Weiss Ln, Pflugerville, TX 78660
Luis M.

Luis M.

Refrigerator-replaced faulty led and ui control

Near Mundomar Drive, Austin, TX 78739
Dona W.

Dona W.

WRF767SDEM Arrived on site. Found heavy frost buildup in freezer section. Frost is along ceiling of freezer section and along rails. Icicles formed along gasket were not allowing door to seal. Also found top of door kicked out and handle loose allowing airflow through top of door. Adjusted T brackets so door is flush. Gasket checks good on corners. After adjustments gasket is properly compressed. Removed door and drawer and removed all ice. Unit has already been sealed cabinet to liner. Leveled chassis and doors. After all adjustment all checks good and no water leaks. Advised customer push freezer door closed completely and remove any beginning ice. Job complete

Near Isle of Glass St, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect microwave continuing to run with the door open. I attempted to duplicate the issue but was unable to. I removed and replaced all three door switches and both interlocks. Tested the unit by placing a cup of cold water in the unit for 30 seconds and at the end of time, the water was not. Unit working as designed. Job completed.

Near Quarry Rock Loop, Liberty Hill, TX 78642

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