We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Killeen, Texas 76542
Tyler
Job Details:
09/20/2021
Arrived on site for refrigerator iceing up in FC. Upon arrival confirmed complaint and found issue was due to a clogged drain line that had backfilled in FC causing door to not seal and then frost up. I resolved issue by clearing drain line and removing all ice from FC. Reassembled and tested unit and found it functioning as designed call complete
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIS18PNJB8
Near Salado, Texas 76571
Tyler
Job Details:
09/20/2021
"Arrived on site for ice machine not making ice. Upon arrival I found no errors in diagnostics. After inspection I found all hardware components functioning as designed such as condenser fan, comp, pumps, etc. after 30 minute run time I found a leak in evap system causing unit not to freeze and make ice.WPW10605286 (compressor kit), WPW10218037 (evap coil), W10843121 (non-uv drier), ; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evap coil) and 1 W10843121 (Non uv drier) and 1 W10913906 (Access valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Copperas Cove, Texas 76522
Al
Job Details:
09/20/2021
"Arrived on site to install previously ordered parts R&R the harness, moisture harness and the moisture sensor strips. Reassembled and unit tested as designed. Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
09/20/2021
Arrived on site to diagnose a dishwasher that is not drying properly. Found F7 code saved in control and cleared code. All is now working properly and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Woodway, Texas 76712
Jonathan M
Job Details:
09/20/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer had not defrosted the unit prior to repair so I had to disassemble the freezer and defrost the evaporator. Replaced compressor, dry dryer, and coupler. Tested the unit and the unit created a good frost pattern and began to cool as designed. Got pressure is up to 140 psi on the high side and zero psi on the low side. Call completed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near New Braunfels, Texas 78132
Noah D
Job Details:
09/20/2021
"Arrived on site to inspect unit for a bent panel,Office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Canyon Lake, Texas 78133
Andrew
Job Details:
09/20/2021
"Arrived on site to test unit for door not staying open. Tested unit found door springs worn and pads were missing. Replaced springs and pads, tested unit, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, Texas 78626
Wesley
Job Details:
09/20/2021
Arrived onsite and repaired lighting issue by replacing the control. All checks good. Unit is now operating properly.
We serviced a
KITCHENAID COOKTOP
Model KICU569XBL00
Near The Hills, Texas 78738
Brandon
Job Details:
09/20/2021
"Arrived on site for customer complaint of error codes, found failed right side module, I replaced module, unit tested good."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Dripping Springs, Texas 78620
Jacob
Job Details:
09/18/2021
Arrived onsite for panel not working from time to time. Looked at the control panel. When ahead and replaced the control panel. ; ordrng 1 W10913685 (panl-cntrl)
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Spicewood, Texas 78669
Jacob
Job Details:
09/18/2021
Arrived onsite for the catch in the door was broken. Looked at the unit and saw that the catch was broken. Replaced catch. Tested the door. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Spicewood, Texas 78669
Jacob
Job Details:
09/18/2021
"Arrived onsite for unit not dispensing the pods and the unit has a bad smell. Tested the unit. Unit tested good. Did let customer know about the smell that the water may be going back into the unit from the garbage disposal causing the smell. Let him know to keep an eye on the garbage disposal to make sure it?s not filling up because if it does it will make the water travel back into the unit and causing smells to get backed up into the unit, let them know to use a cup vinegar to help with keeping the unit clean and keeps the drain lines clean as well. Looked at the dispenser and saw that the door was broken. Ordered new dispenser. Rescheduled with customer ; ordrng 1 W10861000 (detergent dispenser)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB2
Near Spicewood, Texas 78669
Jacob
Job Details:
09/18/2021
Arrived onsite for unit leaking water. Looked at the unit and found that the left hose that sprays water through the tube feed was not sitting correctly. Pushed the tube in further and heard it snap in. Tested the unit 2 time in diagnostics and unit was working with no leaks. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Spicewood, Texas 78669
Jacob
Job Details:
09/18/2021
Arrived onsite to replace part ordered by the previous tech. Replaced the control. Tested the unit. Door to unit finally unlocked. Put unit in a quick wash mode. Unit tested good with no issues. No other issues at this time. Job complete
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Robinson, Texas 76706
Jonathan M
Job Details:
09/18/2021
Arrived on site for a dryer that?s taking a long time to dry clothes. Inspected unit and work area. Went over and checked voltage going to the unit. Found proper voltage. Turn the unit onto a time dry cycle on high heat and found the unit running as designed. Used to vent test kit to check airflow and found poor airflow coming out of the dryer unhooked the vent hose and found the airflow good. I did advise the customer that her issue is with ventilation going outside. Found her vent cover partially blocking the airflow going outside most likely causing the issue and advise the customer to fix the ventilation. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Dripping Springs, Texas 78620
Jacob
Job Details:
09/18/2021
"Arrived onsite for unit not powering on at all. Customer said he turned on the light to the unit while cooking and then the unit made a noise and shut off. Upon further inspection, found that the 20w fuse was no good. Had truck stock of the fuse W10138793. Put unit in and tested it. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kyle, Texas 78640
Jacob
Job Details:
09/18/2021
Arrived onsite for unit leaking. Looked at the unit and noticed that there oil coming from the unit. Looked under the unit and found that the oil had leaked out of the gear case. Ordered parts. Rescheduled with customer. . ; ordrng 1 W10721967 (drive pulley) and 1 W11454741 (GEAR CASE ) and 1 WP3951744 (agitator) and 1 WPW10006384 (drive belt)
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Austin, Texas 78748
Jacob
Job Details:
09/18/2021
Arrived onsite for unit not heating up. Tested the unit. Glow igniter was igniting correctly and can head the valve open up to release gas but not gas expelled from the valve. Checked the gas valve from the wall and noticed that no gas was coming out from the wall side. Let customer know that a plumber will need be called out to fix the issue. No other issues at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Waco, Texas 76710
Jonathan M
Job Details:
09/18/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. The customer advised that the unit has been working on lighter loads but for some reason it won?t work if they?re doing heavy loads. Placed the unit back into service diagnostics and did not find any stored error codes. Spoke to CS due to the unit working on lighter loads. He advised the issue would most likely be with the control or shifter and not registering the unit spinning. He advised the harness would not be likely to be at fault due to the unit working intermittently and the fact that if the harness was bad, it just wouldn?t work. Replaced both and tested the unit. Found the unit working properly with a heavy load. Advise the customer to run the unit several times this weekend to ensure that the unit is working as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Hewitt, Texas 76643
Jonathan M
Job Details:
09/18/2021
Arrived on site for a refrigerator that?s still having issues keeping temperature in the refrigerator section. Checked temperatures and found the refrigerator section sitting at 57?F. Found the freezer side sitting at 1.5?F. Disassembled unit and found a defrost issue on the refrigerator evaporator. I advise the customer that they would need a new evaporator cover but that there may be further issues with the user interface or the drip pan.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Woodway, Texas 76712
Jonathan M
Job Details:
09/18/2021
Arrived on site for a dishwasher that?s not drying dishes. Inspected unit and work area. The customer advised that the unit sometimes does dry dishes but that it?s not all the time. Ran the unit through diagnostics and did not find any stored error codes. Ran the unit to an auto test and the unit ran as designed and heated at the end of the cycle. The customer did advise that it may be due to overloading because she does overload her dishwasher quite frequently. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model Medx655dw1
Near Waco, Texas 76705
Jonathan M
Job Details:
09/18/2021
Arrived on site for a dryer that?s not counting down on either cycles. Inspected unit and work area. Confirmed the customers complaint and found a timer extremely hot to touch. Replaced the timer and tested the unit for 10 minutes on a time dry cycle. The unit began to run and count down as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Hewitt, Texas 76643
Jonathan M
Job Details:
09/18/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace the heater, ice door, gaskets, and user interface and tested the unit. The unit began to illuminate and work as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Waco, Texas 76710
Jonathan M
Job Details:
09/18/2021
"Arrived on site for a dishwasher that is not drying dishes. Inspected unit and work area. The customer advised that they ran through the first three dishwashing cycles and the unit did not dry the dishes. She advised that this last time when they ran it, the unit did dry the dishes. She said that she did not know if there was an actually issue with the unit or if she was doing something wrong. Ran the unit through diagnostics and did not find any stored error codes. Ran it through an auto test and the unit ran as designed. Advise the customer on best dry techniques and went over user care guide. The unit is working as designed. Call complete."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3013LWD
Near Dale, Texas 78616
Scott
Job Details:
09/17/2021
"Arrived on site for oven not lighting . Checked igniter . It failed amp check . Ordering igniter . Customer also mentioned gas smell for 2 days after previous visit . Used leak detector on connections in back . Found no leaks. Ordering gas sniffer . No gas leaks detected at time of service.; ordrng 1 Gassniffer and 1 5303935066 (Igniter)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS04
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/17/2021
Arrived on call for complaint of oven not working. Found that when selecting bake it would display option not available. Perform a hard reset and now working properly.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Austin, Texas 78731
Taylor M
Job Details:
09/17/2021
"Arrived on site to diagnose dryer that isnt starting a cycle when a cycle is selected and started, I was only able to gain access to the control, the console was operating properly so I replaced the control and the unit is still not operating properly, the unit is stacked, will need to reschedule a two man job to identify the exact issue, office to reschedule a two man job.; O-emld tckt"
We serviced a
GE OVEN
Model JT3000SF3SS
Near Leander, Texas 78641
Lou
Job Details:
09/17/2021
"Arrived on site to assist the customer with uninstalling their wall oven. Upon arrival, I removed the unit door and placed it aside and then removed the unit form the cabinets and placed it on a skid. Customer will contact our office to re-install the unit once the electric company has completed their work. Job completed"
We serviced a
JENN-AIR OVEN
Model JJW2830IL00
Near Austin, Texas 78738
Leonardo
Job Details:
09/17/2021
"Arrived on site for the install of previously diagnosed parts. Installed new console, tested unit. When testing unit, error message showed new error (quick pics). Will need appliance manager and control board to fix. Office to reschedule.; ordrng 1 W11448962 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Austin, Texas 78725
Scott
Job Details:
09/17/2021
Arrived on site for fridge making rattling noise . Found cabniet would vibrate and make noise . Adjusted leveling feet . Vibration stopped . No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
09/17/2021
We serviced a
WHIRLPOOL WASHER
Model LSR6132HQ0
Near Killeen, Texas 76549
Al
Job Details:
09/17/2021
"Arrived on site and inspected washer not draining or working. Removed and replaced the timer, valve and lid switch and nothing worked.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, Texas 78628
Cliff
Job Details:
09/17/2021
Arrived on site to diagnose a refrigerator that is leaking. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Georgetown, Texas 78633
Lou
Job Details:
09/17/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350. My temp at preheat was 288 degrees. I pulled the unit and tested the sensor and it was within range. Tested the bake element and it ohmed out at 19ohms. Tested voltage to the element and got 245V. I found the control is not reading the sensor properly. I removed and replaced the main control and retested. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Hutto, Texas 78634
David Z
Job Details:
09/17/2021
Arrived on site to follow up on refrigerator that is not cooling. On arrival found temps at under 60 degrees in both compartments. Checked evap in FC and found only 1 rung had frost on it. Pierced drier on system and found pressure at 100 psi. Found compressor sounded weak. Evacuated system. Replaced compressor and drier and vacuumed unit. Charged to 5.5oz. Verified good pressures. Unit is now cooling as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Manor, Texas 78653
Matthew
Job Details:
09/17/2021
Arrived onsite for refrigerator intermittent light issues. Upon inspection found lights in series out including freezer light. Tested unit and found freezer light failed. Replaced freezer LED and tested. All lights are illuminated. Unit is functioning properly. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS01
Near San Marcos, Texas 78666
Andrew
Job Details:
09/17/2021
Arrived on site to test unit for error code f6e8(communication error). Found cavity sensor was burnt up causing a short in voltage. Recommended replacing cavity sensors. cavity sensors(w10389447)x2) will be needed.
We serviced a
WHIRLPOOL OVEN
Model KOST100ESS02
Near Leander, Texas 78641
David S
Job Details:
09/17/2021
Arrived on site for oven not heating properly. We gained access to the unit and performed continuity test at control all good. We tested voltage and continuity at bake element all good. Which points to the control being bad. We installed new control and tested unit. Unit working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Cedar Park, Texas 78613
David S
Job Details:
09/17/2021
Arrived on site for oven smoking when in uses. We gained access to the bottom of oven and removed panel to see if there was any burners left on the bake burner or igniter. Found none. Then we took the flam spreader off of the bottom oven panel and found some cracked on grease which customer said he would clean.
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Austin, Texas 78744
Jacob
Job Details:
09/17/2021
Arrived onsite to replace blower fan. Replaced blower fan. Tested the unit. Unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JS42NXFXDE01
Near Austin, Texas 78732
Wesley
Job Details:
09/17/2021
Arrived onsite and called techline and spoke to Andy for ongoing issues with builder not installing cabinetry due to flushness disparity. W11311785A installation instructions detail the procedures for installing panel to compensate for normal door flushness disparities. sr#7731593588. Advised customer that disparity is within tolerance and the aesthetic difference can be mitigated during cabinet cover installation. ; ordrng 5 WP2177331s
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Leander, Texas 78641
David S
Job Details:
09/17/2021
Arrived onsite for DRYER KEEPS TRIPPING BREAKER - UNIT IS ON A GFI CIRCUIT (ELECTRICAN CHECKED IT). We gained access to unit to test all connections at back of unit. Found no bad or shorted connections. We spoke to customer and found out that the dryer trips the breaker 15min in to cycle. We then found out that was up on a GFCI by an electrician and this started happening after this was done. Whirlpool does not recommend those breakers be used with that dryer. Job complete
We serviced a
KITCHENAID OVEN
Model KGST307HBS8
Near Austin, Texas 78753
Jimmy J.
Job Details:
09/17/2021
Arrived on site for DOESN'T HEAT UP-TAKES 45 MINS TO GET TO 350 BUT SOMETIMES WON'T GET UP TO CORRECT TEMP. Gained access to igniter and did an amperage test. Igniter only reading 2.2. Igniter is faulty and needs replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB00
Near Manor, Texas 78653
Matthew
Job Details:
09/17/2021
Arrived onsite for refrigerator tripping breaker. Upon arrival unit was running and temperature is good. Customer explained ?tripping? went from once daily to a couple times a week. Ran full diagnostics and could not duplicate the issue. Notified customer that could potentially be an electrical issue. The refrigerator completes the same cycles repetitively. If a component was causing the breaker to trip it would happen periodically. Customer will seek an electrician to resolve the issue. Job complete
We serviced a
WHIRLPOOL WASHER
Model MHW8630HC3
Near Lorena, Texas 76655
Jonathan M
Job Details:
09/17/2021
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced tub and tested the unit the unit still was not working right. Found the unit making a rubbing sound and clanking sound as it was spinning. I was tempted to find issue and found the tub sent to us was defective. Customer requested that we put her old tub assembly back in the unit while she was waiting for a new assembly. Test of the unit and the unit ran as designed. Ordering New Techline Sanger Valley, stater, and control and the office will need to contact the customer about a return date due to out of stock and PSP items. ordrng 1 W11322884 (cntrl-elec) and 1 W11354542 (STATOR ) and 1 W11378552 (TUB ASSEMBLY )"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near New Braunfels, Texas 78132
Andrew
Job Details:
09/17/2021
"Arrived on site to test unit for not dispensing ice. Found auger motor threads were stripped and yoke was just not engaging ice bin auger properly. Needing motor, yoke and ice bin to fix issue. Office to reschedule. ; ordrng 1 WPW10309868 (Motor) and 1 WP63052-2 (Yoke) and 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Canyon Lake, Texas 78130
Noah D
Job Details:
09/17/2021
"Arrived on site to inspect unit for not heating, upon inspection found a large burn on unit, found the red terminal wires burnt, repaired all wires and replaced connectors, replaced terminal and tested. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Andrew
Job Details:
09/17/2021
"Arrived on site to test unit for not washing properly, tested unit found actuator not connected to shifter, replaced actuator,tested unit, unit now working as designed, no leaks detected job complete"
We serviced a
JENN-AIR RANGE
Model JDS1750EP0
Near New Braunfels, Texas 78132
Andrew
Job Details:
09/17/2021
"Arrived on site to test unit for stuck buttons,verified console needs to be replaced, console is run without, need console to fix issue office to reschedule ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near New Braunfels, Texas 78130
Noah D
Job Details:
09/17/2021
"Arrived on site to inspect unit for not cycling normally, upon inspection found the unit always draining, replaced both pump and control, all functions returned with no issues. Complete"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HB0
Near Copperas Cove, Texas 76522
Al
Job Details:
09/17/2021
"Arrived on site and inspected otr microwave light underneath the unit was stuck ON. Confirmed the complaint and removed and replaced the control and unit tested as designed. Customer satisfied, Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Killeen, Texas 76549
Al
Job Details:
09/17/2021
Arrived on site and inspected washer with tapping noises. Ran diagnostics and found the tapping noises were from the drain hose tapping the back of the machine during the spin and drain cycle. Unit works properly. Customer satisfied Job complete.
We serviced a
WHIRLPOOL RANGE
Model 1111111111111A
Near Killeen, Texas 76543
Al
Job Details:
09/17/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Georgetown, Texas 78626
Lou
Job Details:
09/17/2021
"Arrived on site to inspect dishwasher not draining. Upon further inspection, customer advised that the unit will drain if they press on the cancel button. Also, customer has had issues with the unit not starting when pressing the start button. I placed the unit in diagnostics showing error code F8E2. I cleared the code and continued with testing. Unit is operating as designed. Due to the recent issues with the unit and the error code, I removed and replaced the control panel and drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Austin, Texas 78753
Matthew
Job Details:
09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced suspension rods. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Lockhart, Texas 78644
Noah D
Job Details:
09/17/2021
"Arrived on site to inspect unit for not closing and falling out of the hinge slot, upon inspection found the left hinge disengaged causing issues, removed door and aligned hinges. Attached door and found the bottom trim bent up causing issues, removed trim to prevent damage to door. Office to reschedule ; ordrng 1 W10327373 (Trim) and 1 W10327377 (Trim)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austin, Texas 78750
Wesley
Job Details:
09/17/2021
Arrived onsite and corrected door hinge issue. Unit is now operating as designed. Advised customer on repair. Unit is now operating properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, Texas 78653
Matthew
Job Details:
09/17/2021
Arrived onsite for washer not completing cycle. Updated model and serial number. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and all components passed. Unit seems to have intermittent software glitch. Ordering control to resolve issues. Office to reschedule. ; ordrng 1 W11498190 (CONTROL )
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Austin, Texas 78738
Luis
Job Details:
09/17/2021
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Leander, Texas 78641
Lou
Job Details:
09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the water dispenser and ice maker not getting water, I removed and replaced the inlet valve at the back of the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, Texas 78731
Taylor M
Job Details:
09/17/2021
"Arrived on site to diagnose microwave with no functioning UI on the right side, I gained access and replaced the console as well as the UI boards and now the unit is operating properly as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Austin, Texas 78738
Leonardo
Job Details:
09/17/2021
"Arrived on site for the install of previously diagnosed parts. Installed new console. Tested unit, unit tested good. Job complete"
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Austin, Texas 78749
Luis
Job Details:
09/17/2021
"Arrived on site for no cool in fresh food section. Found ice build up on cover,removed cover and removed heater,checked continuity on heater diagnosed a burned out heater. Ordering defrost heater. ; ordrng 1 WR51X10055 (Heater) and 1 Lmonly (Lm only)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Georgetown, Texas 78628
Cliff
Job Details:
09/17/2021
Arrived on site to replace doors for refrigerator. Replaced right side rc door and freezer door. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Leander, Texas 78641
Kayman
Job Details:
09/17/2021
Arrived onsite for cooktop leaving soot inside cabinets. Upon inspection I found perfect flames on all burners high and low. I ran the vent hood and found it to have good suction. I found the customer is using grease catchers or blocker under each burner. I called techline to document the situation. They advised removing the black mesh grease catchers and if it happens again for the customer to not clean the soot so we can better trace where its coming from. SR#7731771468. I advised the customer of my findings. Job complete.
We serviced a
GE REFRIGERATOR
Model PSHF9PGZBCBB
Near Georgetown, Texas 78626
Cliff
Job Details:
09/17/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater failed and replaced it. Tested unit and found all is functioning properly at this time and homeowner advised to thaw unit for 24hrs to clear ice from evap.
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB3
Near Austin, Texas 78732
Wesley
Job Details:
09/17/2021
Arrived onsite and found right rear switch not igniting the gas. Ordering switch to repair. Advised customer on needed part. ; ordrng 1 WPY704512 (Switch)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Kingsbury, Texas 78638
Noah D
Job Details:
09/17/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the compressor started but was leaking around drier tube, took pictures of leak, ordering all sealed system parts including Evap. Will need autho. Office to reschedule ; ordrng 1 297414901 (EVAPORATOR) and 1 297438456 (COMPRESSOR) and 1 5303918358 (DRIER, FILTER (W/ DYE)) and 1 297217900 (HEAT EXCHANGER) and 1 W11506635 (Access) and 1 Sealedsystemrepair(2hrs) (Sealed system repair (2hrs)) and 1 Autho (Autho)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78626
Cliff
Job Details:
09/17/2021
Arrived on site to install sealed system components. Installed uv drier and access port as there was no refrigerant in system. Return appointment needed to inspect unit for dye to locate leak. Office to set return appointment for sealed system tech only.; ordrng 1 Inspectfordye (Inspect for dye) and 1 Sealedsystemtech. (Sealed system tech)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, Texas 78641
David S
Job Details:
09/17/2021
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Leander, Texas 78641
David S
Job Details:
09/17/2021
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near Andice, Texas 78628
Kayman
Job Details:
09/17/2021
"Arrived onsite for dryer not operating. Upon inspection I found the power cord was wired with the ground to neutral and vice versa at the terminal block, I found the unit is tripping the breaker shortly after plugging in. I unplugged the cord and tested voltage without plugged in. I found only 18 Vac from L1 to L2 I corrected the terminal block wiring and put the power cord in firmly. I now found 240 VAC from L1 to L2 and 125 to each pole. I powered the unit on and it spun and heated as designed. I explained that there still could be a issue with the circuit of the dryers outlet but as of now working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS10
Near Georgetown, Texas 78633
Cliff
Job Details:
09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water or making ice. Found filter head faulty preventing water from passing. Replaced filter head assembly and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308ESS2
Near Georgetown, Texas 78628
Lou
Job Details:
09/17/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failing, I removed and replaced the compressor kit, access valve, NON-UV drier, hot gas valve, condenser fan and inlet valve and vacuumed the system. Pressures held at -30/0. Installed 5.75oz of R134a refrigerant and tested the unit. Pressures held at 3/150 and unit is making ice. I advised the customer of my repairs and tested the incoming water temps. Found the temps to be at 88 degrees on the cold side and 124 degrees on the hot side. I recommended that the customer have someone check the water heater due to the high temps on the cold side. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Austin, Texas 78702
Jacob
Job Details:
09/17/2021
Arrived onsite to replace both parts ordered. Replaced parts. The door sealed with no issues. Tested the ice maker and ice maker working with no issues. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, Texas 78744
Kevin
Job Details:
09/17/2021
"Freezer is 3 degrees, took 1 picture. , fresh food temperature is 38-39, took 1 picture, test 56 shows E0 and ice production is good. Took 1 picture. Reported refrigerator is in good repair and operating normally to NEW techline, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Georgetown, Texas 78626
Cliff
Job Details:
09/17/2021
Arrived on site to diagnose a refrigerator that is not dispensing water properly. Found dual valve faulty and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, Texas 78749
Leonardo
Job Details:
09/17/2021
"Arrived on site for install of previously diagnosed parts. Installed new drain pump, vent, and vent gasket. Tested unit and is working properly. No water leaks detected at this time. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Jarrell, Texas 76537
Tali W
Job Details:
09/17/2021
"Onsite for range cooktop broken. Customer informed me that she started cooking on opposite side of major damage and the cooktop started cracking when heated. Pics in SDQP.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Leander, Texas 78641
Kayman
Job Details:
09/17/2021
Arrived onsite for refrigerator not making ice. Upon inspection I found the water line was linked in the back. I taped the line to the power cord and pushed the unit back into place. I accessed the FC and found the IM fill tube was froze solid. I accessed and steamed out the tube and was able to verify water flow. I re installed the ice maker and tested. The IM went through a cycle. No leaks detected during time of service. Job complete.
We serviced a
LG DRYER
Model DLEX3570V
Near Lakeway, Texas 78738
Wesley
Job Details:
09/17/2021
Arrived onsite and found unit operating with a failed heater assembly. All else checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Lakeway, Texas 78734
Luis
Job Details:
09/17/2021
"Arrived on site. Found fill tube heater damaged fill tube,replaced fill tube and heater,installed icemaker ran icemaker through a cycle water filled icemaker with no leaks.
We serviced a
KENMORE DISHWASHER
Model 665.12763K313
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/17/2021
Arrived on call for complaint of running too long. Remove OUI sensor and found the sensor damaged. No leaks detected at time of service.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Austin, Texas 78730
Kevin
Job Details:
09/17/2021
"Arrived on site and replaced ignitor and spark module., Cooktop should now be operating properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
09/17/2021
Arrived on site for Dishes not drying...i've tried selecting the heat dry only and high temp only; and also heat dry and high temp combined. Found dishwasher full of items inside and all dishes glassware and silverware were dry inside dishwasher. All plastic items inside had beads of water covering them. Noticed rinse aid dispenser was empty. Went through owners manual with customer and outlined how the use of rinse aid is essential for proper drying. Also covered plastics needing to be hand dried even with the use of rinse aid. Ran through diagnostics and no error codes came on. Ran through full diagnostic cycles and heating element sizzled water onto element at the end of diagnostics. No leaks detected. Job completed.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Liberty Hill, Texas 78642
Lou
Job Details:
09/17/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the capacitor failure I removed and replaced the capacitor and tested. Unit continues to fail. I inspected the unit further and found the ground wire to the motor was broken inside the connector. I removed and replaced the lower harness and calibrated the unit. Retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KENMORE FREEZER
Model 253.260821
Near Austin, Texas 78750
Taylor M
Job Details:
09/17/2021
"Arrived on site to diagnose freezer with fluctuating temperatures, upon arrival I gained access to the freezer evap and found no frost pattern, I gained access to the back of the unit and tested the windings to the compressor due to it not running properly, I found that the compressor is locked up, I am ordering a sealed system with the evap, compressor, exchanger, stub and drier, Office to reschedule for sealed system once parts arrive.; ordrng 1 216783200 (Heat exchanger) and 1 297414901 (Evaporator) and 1 5304475098 (Compressor kit) and 1 TJ90SF8404 (Access fitting) and 1 WPW10143759 (Drier uv)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Kyle, Texas 78640
Kevin
Job Details:
09/17/2021
"Arrived on site and inspected washer and found it will not agitate or spin, found gearcase has failed a new one will be needed, took one picture; ordrng 1 W11423759 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78751
Luis
Job Details:
09/17/2021
"Arrived on site for loud noise. Ran diagnostics found loud vibration noise during compressor run time,adjusted condenser coils,vibration noise no longer present"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Austin, Texas 78738
Robert
Job Details:
09/17/2021
Arrived on call for complaint of lights not working. Ordered 4 replacement lights. ; ordrng 4 W11462342 (Module)s
We serviced a
WHIRLPOOL WASHER
Model RTW4516FW2
Near Driftwood, Texas 78619
Brandon
Job Details:
09/17/2021
"Arrived on site for customer complaint of washer over filling, found failed water level sensor/control board, ordering control. ; ordrng 1 W11170318 (Control) and 1 Cnote (Auth) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Killeen, Texas 76549
Tyler
Job Details:
09/17/2021
Arrived on site for ice maker not dispensing. Upon arrival I found cause was due to auger arm falling out of place from previously done repairs/tests. I was able to adjust arm and reassembled and tested dispenser found it fully functioning as designed call complete
We serviced a
IKEA DISHWASHER
Model IUD8555DX2
Near Austin, Texas 78757
Matthew
Job Details:
09/17/2021
Arrived onsite to replace previously diagnosed parts. Replaced faulty sump and motor. Tested unit and no leaks present at this time. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ00
Near Temple, Texas 76504
Tyler
Job Details:
09/17/2021
Arrived on site for refrigerator needing previously diagnosed ice door dispenser parts. Upon arrival I found I couldnt complete repairs because dispenser kit was not complete with metal mounting arm. Plastic mounts in dispenser are broken and repairs cant be complete unless new metal bracket is installed.; ordrng 1 8201756 (Ice door kit plus mount)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, Texas 78634
David Z
Job Details:
09/17/2021
"Arrived on site to diagnose dishwasher that is not drying dishes. Ran unit through a diagnostic cycle to verify proper operation. Found no error codes present. Unit completed diag cycle with no issues. I found the rinse aid dispenser was not being used. I advised the customer to make sure they use rinse aid, utilize the high temp options, and also run the hot water first. This is a plastic tub unit and does not retain much heat, and is very reliant on the rinse aid. Unit is working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78735
Leonardo
Job Details:
09/17/2021
"Arrived on site for the install of new outer door. Replaced dishwasher outer door. Tested unit, unit tested good. No water leaks detected"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, Texas 78744
Jacob
Job Details:
09/17/2021
Arrived onsite for unit not dispensing water or ice for a 3rd time. Customer said that after the last visit that the unit was making ice and dispensing water for a day then It all stopped working again the next day. Opened up the doors to the unit and waited about 15min. The unit started to dispense water once again and cleared ice buildup at the ice maker once again. Called Techline. Let them know of the findings. Said to order seals to put in the refrigerator evaporator cover to help with some cold air or outside air leaking in the reservoir area. Spoke with Andrew got sr#7730997291. Ordered parts. Office to reschedule ; ordrng 3 w10684392 (gasket)s
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
09/17/2021
"Arrived on site to install previously diagnosed part. Removed broken strike and installed new strike. Also, broken piece of strike from original strike was still lodged inside the lid latch. Used needle nose pliers to remove broken piece. Placed in diagnostics and tested lid latch with new strike. Latch and strike working as designed. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Dripping Springs, Texas 78620
Robert
Job Details:
09/17/2021
Arrived on call for complaint of noise in refrigerator section. Ran diagnostics and in test 3 the damper door is noisy. Will need damper to complete. ; ordrng 1 WPW10479155 (Damper control)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Georgetown, Texas 78633
Lou
Job Details:
09/17/2021
"Arrived on site to inspect washer not starting. Upon further inspection, I placed the unit in diagnostics showing error code F7E9. Cleared the code and continued with testing. Unit operated as designed until it was to agitate and spin and the unit failed to function properly. I tilted the unit back and found gearcase oil on the rotor, drain pump, clutch, and slider.Unit left unplugged for safety. No water leaks observed during service, job completed."