Service History 955

We serviced a

JENN-AIR FREEZER

Model JF42NXFXDE02

Near Austin, Texas 78738

Luis

Job Details: 04/12/2022

"Arrived on site. Found defective led modules,per service pointer replaced all led modules in fresh food and freezer section. Autho S84638"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Canyon Lake, Texas 78130

Andrey

Job Details: 04/12/2022

"Arrived on site to replace previously diagnosed control, replaced control tested unit, unit running as designed, job complete"

We serviced a

KITCHENAID COOKTOP

Model KICU569XBLQA

Near Seguin, Texas 78155

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for not functioning correctly, unit is unresponsive to any diagnostics, cycled power no lights illuminated on display, removed top and found unit is receiving proper voltage, ordering module, module ss and UI, parts are out of stock and customer cant wait this long any more he will be calling Best Buy to see if he can get a new unit, Office to follow up with customer or Best Buy to see how to proceed; ordrng 1 WPW10396615 (User interface) and 1 W10857233 (Module) and 1 W10885135 (Module ss)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Marion, Texas 78124

Andrey

Job Details: 04/12/2022

"Arrived on site to test unit for no cool, tested unit found evap fan running but evap completely frozen over, put unit into diagnostics heater is activating and defrosting, inspect unit for air leaks and found damage to cabinet around bottom hinge causing door to sag and door switch does not get engaged at all, closed door, pulled back gasket and the light is still on, called tech line and presented my findings, tech line stated that customer needs to call customer service to determine how they will proceed with this at this time job complete Sr#7733413069"

We serviced a

JENN-AIR OVEN

Model JJW2830WP02

Near Spicewood, Texas 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of double oven not working and giving error code, found blower motors not cooling properly, ordering blower motors. ; ordrng 1 WPW10273667 (Upper blower)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Taylor, Texas 76574

Gerry C

Job Details: 04/12/2022

Arrived to inspect leak. I found a tear in the lower part of the bellow. I removed and replaced the bellow and tested and the issue was corrected. No leaks of the water supply observed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Taylor, Texas 76574

Gerry C

Job Details: 04/12/2022

"Arrived to inspect no cool. I found the unit barely cooling and there was frost on the capillary tube, just prior to the evaporator. Pressures denoted a restriction and I removed and replaced the dye drier, service port and compressor. I vacuumed the the vacuum pump ultimate vacuum and then allowed to sit for 15 minutes. Holding vacuum, I charged with the mfg prescribed refrigerant and tested. The unit cooled as designed and the capillary tube frosting was corrected. No leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Taylor, Texas 76574

Gerry C

Job Details: 04/12/2022

"Arrived to instal previously diagnosed and ordered part. I removed the faulty harness and installed the replacement. I verified correct wire routing and tested the unit, all burners and bake simultaneously. The unit worked as designs, operational test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Taylor, Texas 76574

Gerry C

Job Details: 04/12/2022

"Arrived for no cool. I found the factory tubing at the compressor high side had fractured and allowed refrigerant to escape and the system was in vacuum at my arrival. I corrected the issue by removing the affected area and re-brazing. I vacuumed to the pumps ultimate vacuum and then allowed it to set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed and I found no evidence of leaks throughout the rest of the system, including both evaporators. No leaks observed during service."

We serviced a

WHIRLPOOL FREEZER

Model WZC3115DW01

Near Granger, Texas 76530

Gerry C

Job Details: 04/12/2022

"Arrived to inspect no cool. I found the compressor only drawing 0.46 amps and upon startup, the high side warmed for about three minutes and then cooled to room temperature. The drier was cool to the touch and I suspect a failed compressor. Office to order compressor, dye drier and service port. Office to schedule return service for two hours. No water connections, chest freezer unit.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Serivce Port) and 1 2hourservice"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site to install previous diagnosed parts. Customer stated that failure reoccured. He stated that unit will stop running and only the UI will light when failure occurs. Removed failed auger motor, shaft and ice chute. Installed new and tested dispenser operation. Removed failed ice door and installed new. Performed diagnostics mode and ran test 4 and found no response from 3 way valve. When removed from diagnostics mode unit continued to shift 3 way valve and go to damper control and continued to switch back and forth with nothing else running. Gained access to deli harness and held away from control to unit and found unit went in to normal cooling mode and light came back on. Will need to replace deli harness, UI, deli control, damper and UI. Will need authorization to continue with repair. Office to schedule return when ETA is available on parts. ; ordrng 1 W11170612 (Deli harness) and 1 WPW10769076 (Deli control) and 1 WPW10248595 (Damper control) and 1 W11106553 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, Texas 78721

Tyler L

Job Details: 04/12/2022

"Arrived on site for complaints of paint/finish wearing off. Found the finish on some of the burner heads were wearing off, took picture. Found the grates had similar spots where it was wearing off. Advised customer that this is a cosmetic repair and is not covered under warranty past 30 days.

We serviced a

GE REFRIGERATOR

Model GFD28GSLFSS

Near Austin, Texas 78721

Tyler L

Job Details: 04/12/2022

"Arrived on site for complaints of FC light not turning off, and UI unresponsive. Found FC light staying on and UI showing no lights and not responding. Spoke to SW to help diagnose. Ran multiple voltage and resistance checks at the main board and the door board. Bypassed FC door switch and tested. Found FC door switch to be good.Will need new UI and RC left door switch. Office to reschedule.; ordrng 1 WR55X30486 (UI) and 2 Wr23x29161s"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Austin, Texas 78724

Tyler L

Job Details: 04/12/2022

Arrived on site for install of previously diagnosed parts. Installed new fuse and tested. Unit immediately blew the fuse again. Upon further inspection found the new diode was installed wrong. Will need new fuse and prescreened parts. Ordering control as well. Office to reschedule.; ordrng 1 W10138793 (Fuse) and 1 W11552018 (Control)

We serviced a

KITCHENAID OVEN

Model KODE300ESS00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site to install previous diagnosed parts. Inspected unit and work area. Tested incoming voltage at control and found correct. Powered unit off and measured both bake and broil element and found within range. Called Whirlpool tech support and spoke Adrian. Tested all sensor and element again with incoming voltage. Found all correct. Removed failed power control and installed new. Removed upper door gasket and installed new. Assembled unit and tested heating operation . Found unit working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site to install previous diagnosed part. Removed failed UI and installed new. Assembled unit and set up time and date. Assisted customer connecting to WiFi. Tested heating operation. All tested good and UI was responding as designed. Job completed.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

Arrived on site for oven combo microwave turn table not turning. Inspected unit and work area. Found turntable off in tools settings. Turned turn table on and tested microwave operation. Found working as designed. Spoke with customer on tools settings. Unit is operating as designed. Job completed.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found ice maker dry. Gained access to fill tube heater and measured resistance, found opened. Per diagnostics mode and tested water dispenser then IM fill cycle. Found inlet valve activated and no water to ice maker. Will need to replace fill tube heater. Found no ETA available on part. Office to schedule return when ETA is available . ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78724

Tyler L

Job Details: 04/12/2022

"Arrived on site for install of previously diagnosed parts. Installed new control and UI. plugged unit back in and power and cooling functions were restored. Tested air damper and it is working well. Good frost pattern developing on evaporator and fan working well. No other issues at this time, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found cubes in ice maker, found no signs of frozen fill tube. Cycled ice maker and found no response. Left door opened to ensure thermistor read above -4?. Measured voltage to ice maker and found present. Will need to replace ice maker. Found no ETA available on part. Office to schedule return when ETA is available. ; ordrng 1 W11455232 (Ice maker)"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for built in microwave with intermittent error F2-E1 stuck key. Found keys responsive at time of service. Attempted to enter diagnostics mode and keys would respond but was not able to get to diagnostics menu. Would need to replace UI for error. ordrng 1 W11229663 (Ui)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Burnet, Texas 78611

Cliff

Job Details: 04/12/2022

Arrived on site to replace previously ordered parts for washer. Replaced cap and motor and tested unit. Found all is working properly at this time.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Burnet, Texas 78611

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a microwave with a turntable motor not working. Found motor ohms out and control is faulty. Control will need to be replaced to complete repairs. Return date set for 4/19.; ordrng 1 W11325786 (Appliance manager microwave control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Bertram, Texas 78605

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a refrigerator that is leaking. Found icemaker fill line scratched where it goes into Geddes fitting. Removed damaged portion of line and reconnected it. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Andice, Texas 78628

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a refrigerator that is not sealing properly. Found right side rc door gasket torn and it will need to be replaced to complete repairs. Return date set for 4/18.; ordrng 1 W10830274 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ

Near Kyle, Texas 78640

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced defrost controller and bimetal, refrigerator should now be defrosting properly, job complete collected remaining balance"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GBS0

Near Cedar Park, Texas 78613

David S

Job Details: 04/12/2022

Arrived on site for dishwasher having a burning smell. I inspected the unit and work area. I gained access to the control and wiring and found no signs of burning or shorts. I ran a diagnostics cycle and found the motor hard to start. I installed the heating element. I ran a diagnostics cycle and found it heating.

We serviced a

WHIRLPOOL RANGE

Model JGRP536HL01

Near Spicewood, Texas 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of griddle not working and tripping breaker, found faulty switch and loose connection at griddle, I replaced switch and fixed connection issue, unit tested good."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS245LX0

Near Spicewood, Texas 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit leaking out of the vent when in use, found vent stuck open in wash cycle, I replaced vent, checked voltage to the vent during wash cycle, unit tested good. Called techline to document SR#7733407356"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS00

Near Spicewood, Texas 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit not making much ice, found recirculating pump failed, reservoir pump failed, and unit not draining properly. Ordering pumps, and instructed customer to have gravity drain inspected. Customer is going to contact builder to have drain inspected, I mentioned to him we could install a 1901a pump, ; ordrng 1 W11542868 (Reservoir drain pump)"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Temple, Texas 76502

David Z

Job Details: 04/12/2022

"Arrived on site to follow up on washer not progressing and running loads. Replaced gearcase, cam, belt and tested. Unit not shifting. Replaced shifter and retested. Verified all functions working as designed. Call complete."

We serviced a

KENMORE WASHER

Model 110.2613241

Near Cedar Park, Texas 78613

David S

Job Details: 04/12/2022

Arrived on site washing machine leaking. I inspected the unit and work area. I ran a diagnostics cycle and found the inlet valve leaking. I installed the new water valve. I reassembled the unit and tested it. It is now working without any leaks.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Cedar Park, Texas 78613

David S

Job Details: 04/12/2022

Arrived on site to install previous diagnose parts. I opened the harness and found the wrong harness in the box. I found the correct part ordered. I am ordering another harness. Office to reschedule when we have eta on the part.; ordrng 1 W10868082 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, Texas 78735

Kevin

Job Details: 04/12/2022

"Arrived on site and inspected dryer and found it is not eating, disassemble dryer and found harness on motor is not properly secured. After reconnecting it dryer is now eating properly, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model KGCC566RBL07

Near Austin, Texas 78730

Kevin

Job Details: 04/12/2022

Arrived on site and replaced front left orifice holder recommended hi tech line to previous technician. This along with the previous parts replaced represents all the functional components for the left front burner. There is no further adjustment or replacement of parts available that could make a difference to the customers experience. If issue returns refer call back to whirlpool. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KPS0

Near Austin, Texas 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced heating element per service pointer W11540964, ran a diagnostics cycle after to confirm operation. No water leaks detected at time of service, job complete."

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Austin, Texas 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and inspected dryer and found it is noisy while running. Disassemble dryer and found a handkerchief caught in the blower wheel. After removing handkerchief dryer is now running quietly

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Briarcliff, Texas 78669

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of screws loose in upper oven, I found screws backed out, I added bigger screws to secure broil element housing, unit tested good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSSA

Near Lakeway, Texas 78734

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit leaking, I ran test cycle after adjusting the door gasket, unit tested good. Spoke with office, this is under a callback period"

We serviced a

MAYTAG DRYER

Model MEDC415EW1

Near Austin, Texas 78759

Kevin

Job Details: 04/12/2022

"Arrived on site and found thermal fuse has failed , after replacement it is working properly. Found vent to the exterior is clogged/blocked and will need to be cleaned/cleared before dryers use again, job complete"

We serviced a

MAYTAG WASHER

Model MHW8630HC3

Near Austin, Texas 78731

Kevin

Job Details: 04/12/2022

"Arrived on site and replaced dispenser drawer per service pointer W11481731. After replacement ran diagnostic cycle and confirm washing machine is operating normally, job complete"

We serviced a

WHIRLPOOL WASHER

Model WDF330PAHS4

Near Austin, Texas 78744

Kevin

Job Details: 04/12/2022

"Arrived on site and found builder still had water turned off to dishwasher at source. After correcting this ran a diagnostic cycle and confirmed all functions are operating properly. No further repairs required at this time no water leaks from connections at time of service, job complete"

We serviced a

AMANA FREEZER

Model ASI2575GRS08

Near Seguin, Texas 78155

Andrew

Job Details: 04/12/2022

Arrived on site to replace control from previous diagnosis. Compressor running good and pulling .9amps. Condenser and evap motors working properly. Thermistors were in range. Unit was cool and temps were correct. Replaced control as a precautionary. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near New Berlin, Texas 78155

Andrew

Job Details: 04/12/2022

"Arrived on site to test unit for no ice production. Found ice maker not responding to diagnostics. Replaced ice maker, tested unit, unit now working as designed. Valve opened and filled properly. No leaks detected. Job complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near Seguin, Texas 78155

Andrew

Job Details: 04/12/2022

"Arrived on site to replace previously diagnosed sealed system components. Verified sealed system was needed. Replaced compressor, access valve and filter drier. Charged system with nitrogen to find leak. Found RC evap was leaking. Replaced evap and charged system again to find any other potential leaks. Applied bubble solution to all possible leak points. System help nitrogen no leaks detected. Vacuumed system and charged to specs. Evaps forming ideal frost patterns.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Austin, Texas 78738

Brandon

Job Details: 04/12/2022

"Arrived on site for customer wanting the bellow replaced and unit not draining. I found clog in drain filter, and I replaced bellow, unit tested good. Also, the load in go wasnt working properly due to dispenser pump, but customer did not want to address that.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Austin, Texas 78737

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit not powering on, found power getting to control, control not responding, found failed control, I replaced control, unit tested good, I calibrated unit as well."

We serviced a

MAYTAG WASHER

Model MHW6630HW2

Near Austin, Texas 78737

Brandon

Job Details: 04/12/2022

"Arrived on site for customer complaint of unit not dispensing softener properly, I tested dispenser, dispenser tested good, I found error codes F0E2 F5e2 f5e3 F8e1 in diagnostic mode, found failed valves, I replaced valves, unit tested good."

We serviced a

GE MICROWAVE

Model PEB7227DL1BB

Near Cedar Park, Texas 78613

David S

Job Details: 04/12/2022

Arrived on site for micr not having power. I spoke to the customer and found out the turntable isnt moving. I removed the unit from the cabinet and tested voltage to the turntable. I tested voltage to the turntable while in use. I found 120 vac to the turntable but found it not moving. I am ordering the turn table motor. Reschedule for Friday 4/15/22; ordrng 1 WB26X32190 (Turn table)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Pflugerville, Texas 78660

Wesley

Job Details: 04/12/2022

Arrived onsite and repaired unit by replacing the ui. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Seguin, Texas 78155

Andrew

Job Details: 04/12/2022

Arrived on site to test unit for no to little ice production. Found ice maker full of ice cubes and not responding to diagnostics. Recommend replacing ice maker. Ordering valve and filter head as a precautionary. Office to reschedule. ; ordrng 1 W11284458 (Ice maker) and 1 W11172791 (Filter housing(black))

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Pflugerville, Texas 78660

Wesley

Job Details: 04/12/2022

Arrived onsite and replaced the latch. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW5300VW2

Near Elgin, Texas 78621

Joe Z

Job Details: 04/12/2022

Arrived onsite for DRAINS BUT DOES NOT SPIN. MAKES A HUMMING LIKE SOUND. NO STANDING WATER BUT CLOTHES ARE SOAKED. Upon arrival found the agitator cam (dogs)and agitator mover ( top portion of agitator)both need to be replaced in order to try the gearcase.

We serviced a

GE MICROWAVE

Model PVM1870DM1BB

Near Elgin, Texas 78621

Joe Z

Job Details: 04/12/2022

"Arrived onsite for microwave works, but the tray periodically makes a grinding noise when it is turning. Upon arrival tested unit by heating cup of water. Unit heated correctly. Found turntable motor is operating,but making noise. Need to replace turntable motor. The turntable motor on the van is incorrect. Ordering new turntable motor. Office to reschedule ; ordrng 1 WB26X10208 (Turn table motor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS08

Near Austin, Texas 78748

Leonardo

Job Details: 04/12/2022

Arrived on site to install filter. Installed filter job complete.

We serviced a

WHIRLPOOL RANGE

Model MGT8885XS01

Near Buda, Texas 78610

Leonardo

Job Details: 04/12/2022

Arrived on site to replaced LF LR and center valve. Replaced all 3 valve no leaks present job complete. Collected remaining balance.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Kyle, Texas 78640

Leonardo

Job Details: 04/12/2022

Arrived on site to replaced front door and handle and handle screws. Replaced parts test unit and unit test good job complete.

We serviced a

AMANA REFRIGERATOR

Model AFI2538AEB

Near Austin, Texas 78734

Luis

Job Details: 04/12/2022

"Arrived on site. Installed updated control kit,programmed unit,power cycled unit,compressor and fans powered on.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ5

Near Austin, Texas 78728

Scott

Job Details: 04/12/2022

Arrived on sight for micro otr vent still making noise . Ran vent and unit is sounding normal. Ran all 4 speeds . Couldnt discern any unusual noise . Called tech line and documented with them. Ran blower while on phone . Tech deems noise is normal. Recommend no parts be replaced . Same SR # . Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, Texas 78717

Matthew

Job Details: 04/12/2022

Arrived onsite for refrigerator wheel broken. Upon inspection found that wheel was not broken. Found left rear of unit crushed in. The wheel was not touching the floor causing the unit to be rocking back and forth. Called tech line. Sent pictures of damage and deemed non repairable. Tech provided SR# 7733408587 and contact for apartment. Apartments must call partner team at 1800-874-4698. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIV29PCMS00

Near Austin, Texas 78717

Matthew

Job Details: 04/12/2022

"Arrived onsite to replace previously diagnosed parts. Replaced fresh food evaporator, compressor, dye dryer and access port. Pulled vacuum and held. Charged per spec and unit has good frost pattern. Instructed customer to give 24 hrs for temperature to stabilize. 12 hrs thereafter if temperature maintained, unit should be good. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Austin, Texas 78734

Luis

Job Details: 04/12/2022

Arrived on site diagnosed a defective solenoid ordering new solenoid ; ordrng 1 WP2152713 (Solenoid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Austin, Texas 78717

Matthew

Job Details: 04/12/2022

Arrived onsite for refrigerator leaking. Upon inspection found frozen drain pan in RC. Disassembled unit and found pan bowed not allowing proper draining and allowing water to accumulate and freeze then leak into the base of the refrigerator compartment. Drain line needed clearing and pan replaced due to significant bow. Thawed ice and cleared line. Replaced drain pan. Unit is now draining properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model DU801DWGQ0

Near Killeen, Texas 76543

Tyler

Job Details: 04/12/2022

"Arrived on site for dishwasher needing previously diagnosed valve and elbow. Upon arrival installed required parts then reassembled and tested unit, found dishwasher fully functioning as designed and found no leaks during tests. Call complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Killeen, Texas 76549

Tyler

Job Details: 04/12/2022

"Arrived on site for dryer not working correctly. Upon arrival confirm complaint and after further inspection found the thermal fuse had blown due to clogged venting preventing dryer from running. After replacing fuse, I instructed customer on getting a dryer vent cleaning and found the dryer is now fully functioning as designed with no burning smells. Call complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Copperas Cove, Texas 76522

Tyler

Job Details: 04/12/2022

Arrived on site for you I control not unlocking. Upon arrival confirm complaint and found you I control will try to unlock and then re-lock itself not allowing for any button input. After replacing ui control i reassembled and tested the oven and found that new ui control functioning as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Austin, Texas 78728

Scott

Job Details: 04/12/2022

"Arrived on site for inspector saying oven was over temp bye 25 degrees. Ran preheat , recalibrate 10 degrees cooler . Reran preheat . All checked normal range . No other issues found . Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Austin, Texas 78727

Scott

Job Details: 04/12/2022

"Arrived on site for washer making a lot of rattling noise and not starting . Found nut missing off of shaft , allowing cam to fall down o and rub on belt guard . Installed new cam kit . Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Austin, Texas 78727

Scott

Job Details: 04/12/2022

"Arrived on site ,replaced gearcase . Ran calibration and diagnostics. All checking normal. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID OVEN

Model KOSE500ESS05

Near Austin, Texas 78750

Scott

Job Details: 04/12/2022

"Arrived on site for oven light not turning off . Ran diagnostics, door is not closed . Also got a stuck keypad error . Ordering UI and door switch . Call to set return ; ordrng 1 W10883049 (Door switch) and 1 W11093241 (Ui console)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Andice, Texas 78628

Lou

Job Details: 04/12/2022

"Arrived on site to inspect dishwasher door handle damage. Upon further inspection, I found the handle badly scratched. I removed and replaced the handle and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Austin, Texas 78750

Scott

Job Details: 04/12/2022

Arrived on site for lights dimmer then normal in fresh food section . Found top ceiling light failing . Replaced led module. Lighting is better . No water leaks detected at time of service. Job complete .

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Georgetown, Texas 78628

Lou

Job Details: 04/12/2022

"Arrived on site to inspect cooktop burner not working. Upon further inspection, I found the cooktop on light illuminated and none of the burners were on. I had my customer sign the waiver of damages from lifting glass cooktop. I removed the cooktop and found the front right element had shorted. I removed and replaced the element and tested the unit and it is operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Killeen, Texas 76549

Tyler

Job Details: 04/12/2022

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found a defrost issue occurring in fc. Removed ice build up and replaced control, thermistor and harness. Informed customer to give unit 24hrs to stabilize temps. Call complete"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Georgetown, Texas 78628

Lou

Job Details: 04/12/2022

"Arrived on site to inspect washer lid issues. Upon further inspection, I found both hinges broken and missing. Customer provided the hinges with the broken plastic pieces still attached. No water leaks observed during service, job completed."

We serviced a

GE OVEN

Model JD630DF7WW

Near Copperas Cove, Texas 76522

Tyler

Job Details: 04/12/2022

Arrived on site for drop in oven/range not holding temp in oven cavity. Upon arrival found none of the breakers in sub breaker or main could turn oven off to safely diagnose. Noticed office that ahs will need to be notified that an electrician is needed to updated wiring and power cutoffs before full diagnostics can safely be preformed. ; ordrng 1 Cnote (Needs ahs notified of needing electrician)

We serviced a

WHIRLPOOL RANGE

Model RF261PXST0

Near Killeen, Texas 76549

Tyler

Job Details: 04/12/2022

Arrived on site for rains not allowing front left or back right burners to function correctly. Upon arrival confirm complaint and after further inspection found that the back right infinite switch as well as front left of switch had failed along with the back right 8 inch burner and receptacle. Replaced required parts. During testing found new front left switch still failing. Was able to reschedule with customer 4/19/22 to complete repairs.; ordrng 1 WP3149400 (Inf. Switch) and 1 WP3148952 (Inf. Switch)

We serviced a

MAYTAG DISHWASHER

Model MDB8959AWB5

Near Kyle, Texas 78640

Tyler L

Job Details: 04/12/2022

"Arrived on site for install of previously diagnosed part. Found damaged part in box, took picture. Will need new sump assembly to complete. Ordering tabs as well. Small amount of water still leaking from sump. Customer is aware and is not using the unit. Office to reschedule.; ordrng 1 W10806701 (Sump assembly) and 3 WPW10300599 (Tab)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Temple, Texas 76502

David Z

Job Details: 04/12/2022

"Arrived on site to diagnose refrigerator that is not cooling. Checked evaporators and found very little cool coming out, but no icing issues. Checked compressor and found compressor is scalding hot and burns to the touch. Unit has a sealed system failure. Ordering sealed system parts to resolve. Office to schedule when parts arrive. ; ordrng 1 W11099748 (Freezer Evap) and 1 W11291123 (RC Evap) and 1 W11393142 (Compressor Kit) and 1 Nitrogen (Nitrogen) and 1 OillessGauges (Oilless Gauges) and 1 W11506635 (Access Valve) and 2 W10843121 (Non UV Drier)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Leander, Texas 78641

Kimo

Job Details: 04/12/2022

Arrived onsite for refrigerator with ice maker not producing. Upon inspection I found that water line coming out of the inlet valve and going to the ice maker was leaking at the connector preventing water for getting to the ice maker. Corrected the leak by making sure the line was snugged up properly in the fitting. And tested unit and found unit operating as designed. Job complete no leak at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near Belton, Texas 76513

David Z

Job Details: 04/12/2022

Arrived on site to diagnose refrigerator with door that swings open when opening. Examined door and found no mechanical failures. Unit has no assisted opening or closing and is a large door fully loaded. Advised customer that with no spring or assist it will be gravity / weight driven and to use care opening and closing. Call complete.

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Salado, Texas 76571

David Z

Job Details: 04/12/2022

"Arrived on site to follow up on washer that was leaking into room at times when used. Ran unit in diagnostics mode and filled tub 50% with water. Found no leaks at all when filling. Agitated water to see if it was splashing over or coming through a tub Crack and found no water during test. Drained unit. When draining i could hear the water stop flowing into the standpipe due to a slow drain, and was backing over the drain hose. I drained it again with a borescope in the standpipe, and found water is coming up to the drain hose and if it gets an air bubble or backs up further it will run over. I had inspected all components and pressure line and found no evidence of a leak. Advised manager and owner of findings. Call complete."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Leander, Texas 78641

Kimo

Job Details: 04/12/2022

Arrived onsite for to install previously diagnosed pat upon arrival I installed new gearcase and tested unit and found unit operating as designed no leaks. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Leander, Texas 78641

Kimo

Job Details: 04/12/2022

arrived onsite for refrigerator not cooling. Upon inspection I found that the was heavy frost buildup on the evap causing by the doors not sealing due to the unit no bearing leveled I leveled unit and sealed up an air gaps that I could find with silicone. Unit beast to cool again. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC7HS01

Near Liberty Hill, Texas 78642

Cliff

Job Details: 04/12/2022

Arrived on site to replace previously ordered parts for oven. Replaced ui and tested unit. Found all is functioning properly at this time and control was not needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Andice, Texas 78628

Cliff

Job Details: 04/12/2022

Arrived on site to diagnose a dishwasher that is not turning on. Found plug not fully inserted into wall outlet. Reset plug to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78626

Vincent

Job Details: 04/12/2022

"Arrived on site to install previously diagnosed parts on microwave. Combo oven, job completed."

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL01

Near Lorena, Texas 76655

Jonathan M

Job Details: 04/12/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor, access valve, drier, and lokring fittings. I placed the unit under a vacuum for 10 minutes and the vacuum held. Charged the unit and found pressures stabilizing at 88 psi on the high side and -2 psi on the low side. Spoke to PR and was advised that pressure was good. Found the unit cooling and working as designed. Advise the customer keep an eye on the unit over the next 30 days to ensure proper repair has been made. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS00

Near Austin, Texas 78726

Scott

Job Details: 04/12/2022

"Arrived on site for fridge making loud noise. Found FZ evap covered in frost and fan failing . Unit heater is working . Replaced evap fan with harness . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID RANGE

Model KFGG500ESS0

Near Austin, Texas 78757

Scott

Job Details: 04/12/2022

"Arrived on site replaced center and right rear holders , replaced center and right rear burner head , used 4 screws and burner caps . All burners are now functioning properly. No gas leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Georgetown, Texas 78626

Vincent

Job Details: 04/12/2022

"Arrived on site to install previously diagnosed parts, I was able to install handle but the door gasket not needs adhesive to be mounted. Will order parts, and scheduled to return on 4/19/22 pm ; ordrng 1 WP279368 (Adhesive)"

We serviced a

KENMORE REFRIGERATOR

Model 596.765736

Near Georgetown, Texas 78626

Vincent

Job Details: 04/12/2022

"Arrived on site to inspect no ice, tested icemaker in harvest and icemaker was dead, I then tested voltage and head good voltage. Replaced icemaker & tested and icemaker is working as designed. No water leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Georgetown, Texas 78633

Jonathan S

Job Details: 04/12/2022

"Arrived on site for dishwasher making abnormal noises. Customer had video of noises. 1st video sounded like spray arm was tapping object and 2nd video sounded like the jet spray. Inspected unit and work area. Performed diagnostics mode and checked fault codes and found F7-E1 single wash motor fault, cleared error code. Ran test cycle twice and found unit operating as designed. Spoke with customer on service performed. No water leaks detected during service."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Hewitt, Texas 76643

Jonathan M

Job Details: 04/12/2022

Arrived on site for a washing machine that had a broken lid. Inspected unit and work area. Confirmed the customers complaint and replace the lead. Tested the unit and the unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Waco, Texas 76710

Jonathan M

Job Details: 04/12/2022

"Arrived on site for a washer thats not spinning out clothes. Inspected unit and work area. The customer advised that shes only had two loads that wouldnt fully spin out all the water. However, most of her other loads of run just fine including the last three. The customer did have a load running during the time of operation. Watch the unit finish out the spin cycle and complete the clothes as designed. Ran through diagnostics and found no stored error codes. Ran through an auto test and the unit ran as designed. Ran the unit through manual fill, agitation, drain, and spin and couldnt find an issue with the unit. I did advise the customer that the issue might be with loading. The customer stated that it only seems to happen on extremely late loads or heavy loads. I did inform the customer on how to properly load her washer and went over the user care guide. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Waco, Texas 76707

Jonathan M

Job Details: 04/12/2022

"Arrived on site for a washing machine thats not spinning. Inspected unit and work area. The customer advised that after the prior repair, the unit has been working fine. They had moved the unit outside for a little while and then moved it back inside. Once they moved it inside, they noticed two wires that were broken underneath the unit. The husband had attempted to fix it himself and they have not been able to drain ever since. Took a look underneath the unit and confirm that complaint. See photo. Spoke to Clemson was advised that this would not be covered under the warranty due to the customer breaking the wires and attempting to fix it themselves. Advise the customer of the issue and advised they would be liable for the service fee if they called back in for the same issue. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Waco, Texas 76705

Jonathan M

Job Details: 04/12/2022

Arrived on site for a refrigerator thats making very little ice. Inspected unit and work area. Customer advised that it does make ice about every two hours but it does not make as much as their prior icemaker. I did jump the icemaker and found everything working as it should. Pulled up the icemaker text sheet and did show the customer that this unit only makes 56 to 72 cubes a day and will take up to 3 days to fil the ice bin. The customer advised that is probably about right. They wanted to know if there was anyway that they could swap this icemaker for another icemaker. I didnt form them that that is not available on this unit. Checked temperature in the freezer and found the freezer at 0?F. Went over user care guide and the unit is working as designed. Call complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB4

Near Killeen, Texas 76549

Tyler

Job Details: 04/12/2022

Arrived on site for refrigerator leaking water. Upon arrival confirmed complaint and inspected previously installed drain tube and found parts intact with no failures. Then found defrost issue had reoccurred In insulated drain line through fc liner. Drain line is collapsing causing repeated clog. Parts are inaccessible/cant be repaired. Unit will need replacement. Call complete

We serviced a

MAYTAG DRYER

Model MEDB955FC0

Near Georgetown, Texas 78626

Vincent

Job Details: 04/12/2022

"Arrived on site to inspect dryer making metal noise, tested unit and found rollers making noise. Disassembled unit and found rollers getting stuck and idler pulley worn. I replaced defective parts and installed new ones. Assembled unit and tested. Dryer is now operating as designed no water leaks on steam dryer. Job completed."

We serviced a

GE DISHWASHER

Model GDT530PGD0BB

Near Georgetown, Texas 78633

Vincent

Job Details: 04/12/2022

"Arrived on site to inspect dishwasher not washing, tested unit in diagnostic and unit was working but noticed that upper spray arms where not moving. I did further inspection and found float switch gunk up with detergent residue clean it out and installed it back and then retested unit but I was getting no response from was motor, I tap it with screw driver and started to work again, motor its starting to stick and not work. Office to order parts and reschedule for return service. No water leaks detected during service, job completed ; ordrng 1 WD35X10382 (Clamp kit)"