Service History 950

Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975
Near Pflugerville, TX 78660
Tyler B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on sote for no ice, found ice maker not seeing power to valve to fill, replaced ice maker and didn't pass, repaired vale and tests good, no leaks on site"
Near Driftwood, TX 78619
Brandon
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found stop was missing, I installed stop, unit tested good. Also added a loop in drain hose under sink."
Near Killeen, TX 76542
Al
Job Details: 12/21/2018
RANGE GE RB787WH1WW Arrived to install previously ordered part. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE
Near Maxwell, TX 78656
Robert
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW8540BW Arrived on job for complaints of leaks. Found the tub ring leaks front left. Replaced ring and test. No additional leaks detected.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of no ice and broken/missing filter cover. Found faulty ice maker and missing cover. I replaced ice maker and cover, unit tested good."
Near Round Rock, TX 78681
Paul
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer called PR and said ice maker had only produced a couple cubes since Friday's visit. On Sat. PR arrived on site and installed ice maker. Ice maker cycled and as of end of day had produced several batches of ice per customer. Job complete
Near Bastrop, TX 78602
Wesley
Job Details: 12/21/2018
DRYER MAYTAG MEDC300XW0 "Arrived on site and used can’t get kit to verify that airflow issue is causing drying problems. All checks good with dryer itself.
Near Liberty Hill, TX 78642
James
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site and tested operation. Customer stated the bulb went out and they installed a new bulb but it did not work. I found the new bulb has failed as well. I found the cause to be a shorted lamp housing. Installed new housing and customer will get new bulb. Job complete
Near Leander, TX 78641
James
Job Details: 12/21/2018
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new controls and console. Tested unit operation and found upper and lower ovens heating correctly. Job complete
Near Manor, TX 78653
Wesley
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site and found trickle leak from backed out ice line at valve. secured ice line in back and cleared ice blockage in ice line causing leak. Watched unit harvest and fill. All checks good. Unit is operating as designed.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
WASHER GE GTW40SAJWW Arrived on site for the unit is not working properly. Tested the unit and found the unit is working properly. No water connections to the unit.
Near Austin, TX 78721
Scott
Job Details: 12/17/2018
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not spinning and or agitating . Ran diagnostics , got basket sped code . Found cap on ground dented broken at connector as well as belt off . Replaced cap and belt . Ran test cycle all necked good no water leaks detected ate f service . Job oplete ."
Near Austin, TX 78734
Paul
Job Details: 12/17/2018
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer with a no heat condition. I found 245VAC across the heater relay on the control because the relay would not close. I replaced the control and tested the unit. The unit is working as designed. Call complete.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site for the unit fan will not turn on. Tested unit and found there is 120 V going to the fan motor But the motor will not turn on. Found the fan motor is defective. Replaced the motor fan and tested the unit. Unit works properly and job complete.
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
COOKTOP KITCHENAID KECC664BSS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Found point of impact under knob for unit caused a glass breakage. Office will need to check coverage and schedule return appointment. Quoted homeowner for repair in case the repair was not covered by warranty. documented breakage impact point through quick pics.Glass (363.30+tax)Svc/Lbr (229.99); ordrng 1 CNOTES (CHECK FOR IMPACT COVERAGE) and 1 W10505189 (cooktop)
Near Canyon Lake, TX 78132
Robert
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer turning off. Found loose connection at terminal block repair white wire of terminal block and re test. Operation normal
Near Austin, TX 78746
Leonardo
Job Details: 12/17/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to test unit for right light hanging not sitting correctly and latch not latching. Replaced latch and Found damaged light assembly ordering new light WPW10638164 rescheduled for Tuesday 12/18 ; ordrng 1 WPW10638164 (LIGHT ASSEMBLY )
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MSD2641KEB "Arrived on site for refrigerator not cooling in RC. Measured temperature in RC at 37°. Checked for air flow out of damper. Tested defrost cycle, tested good. Inspected evaporator, no abnormal ice buildup. All tested good, no water leaks present."
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near Killeen, TX 76549
Al
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer taking long to dry. I checked the new unit and all checks passed. I also INSTRUCTED the customer on the NEW unit.NO PARTS USEDJOB COMPLETE
Near Troy, TX 76579
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived onsite for customer complaint of icemaker on SxS refrigerator makes small ice cubes. Jumped T&H to to harvest icemaker. When filled, found only filled .5sec. Removed and replaced icemaker. Tested unit. Icemaker now fills properly. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76501
Arthur B.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4915EW0 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged and barely any air coming out of vent. Advised customer to have house venting cleaned. Dryer heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and installed new filter housing. Tested for proper operation and found unit now working properly. Job complete
Near Round Rock, TX 78664
Thomas L.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Arrived on site for no cool condition. Found that by tapping on control the unit would go off and on. Replaced control. All water connections are dry.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near Round Rock, TX 78664
Wesley
Job Details: 12/17/2018
VENTHOOD WHIRLPOOL WVU37UC0FS Arrived on site and found existing fan damaged. Replaced with new fan. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and was able to determine from customer on phone that we have a jammed drain motor. Ordering drain to repair. Returning with latch. ; ordrng 1 WPW10605427 (pump-water)
Near Austin, TX 78758
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for unit with door damage. Took pics of damage. Advised super that doors take 4/6weeks to arrived. Needs right door. ; ordrng 1 CNOTE (OFFICE R/S) and 1 W11259517 (DOOR RT)
Near Wimberley, TX 78676
Brandon
Job Details: 12/17/2018
DRYER GE GTD65EBSJ3WS "Arrived on site for customer complaint of noise issue, found shaft of drum did not have any lubricant on it causing noise during cycle, I applied high temperature lubricant to shaft, unit tested good."
Near Temple, TX 76501
Al
Job Details: 12/17/2018
RANGE WHIRLPOOL WEE510S0FS1 Arrived to install previously ordered part. I removed and replaced the electronic control. I tested the unit and unit tested as designed.JOB COMPLETE
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Lakeway, TX 78734
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to install parts previous tech diagnosed. Removed freezer door installed new freezer door checked door seal good no gaps between door gasket and cabinet.
Near Killeen, TX 76541
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is not filling up with water properly. Customer advised the units fills up with water but not as much. Removed the back panel and found the pressure hose was kink. Readjusted the pressure hose and assembled the unit. Tested the unit and unit works properly and all water connections were dry at the time of service.
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer having long dry times and door gasket coming apart. Performed temperature test and found temperature are within range. Inspected door seal and found adhesive not holding seal in place and particularly torn for hanging off. Removed gasket and glued new gasket in. Advised customer to wait 4 hours before use to allow high temperature adhesive to dry. All tested good.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for the unit is not heating up properly. Tested the unit and found the left side of the oven door is not closing properly. Also found the liner of the oven door is damaged due to not closing properly. Found the unit will need a new liner, to receiving hinges, left and right hinges Due to being bent.; ordrng 2 W10647259 (hinge-recv)s and 1 WP9761344 (liner-door) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Near Austin, TX 78731
Chase
Job Details: 12/17/2018
DRYER WHIRLPOOL WED85HEFC1 WED85HEFC0 Arrived on site. Checked dryer for loud operation. Found vibration coming from dryer cabinet and washer door as this is a stacked unit. Made adjustment to frame and applied vibration reduction pads around motor base area. Also removed feet of dryer and put vibration pads there to reduce the amount vibration caused by dryer motor base and cabinet. Remounted dryer and tested unit thoroughly and ran steam cycle as well as tested washer to check all connections for leaks. No water leaks found after repairs were made. Job complete
Near Austin, TX 78744
Kevin
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer is disconnected from power, after connecting found drain pump is running constantly. Inspected air traffic need appears to be good, pressure hose has some wear but no obvious tears or holes. Replaced water level switch and washer will now complete a diagnostic cycle and drain pump has stopped. If situation happens again will need to bring back pressure hose. No water leaks from connections at time of service, job complete"
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIC15PHZS0 arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found extremely slow water flow through water valve and condenser fan motor shorted out and not running. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for water leaking. Found drain frozen over in fresh food. Defrosted evaporator found drain pan bowed replaced drip pan. Removed compressor cover,cleared back drain tube unit working as designed.
Near Canyon Lake, TX 78133
Brandon
Job Details: 12/17/2018
WASHER AMANA NTW4516FW2 "Arrived on site for customer complaint of lid lock being broken, found strike was broken, also found I was not able to enter diagnostic mode, ordering strike and control. ; ordrng 1 W10837741 (lid strike) and 1 W11124710 (CONTROL)"
Near Killeen, TX 76543
Al
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining. I confirmed the issue. I unclogged the drain hose, there was also debris in the impeller that was preventing the draining process. I removed the debris and dishwasher preformed as designed.JOB Complete."
Near Austin, TX 78723
Luis
Job Details: 12/17/2018
REFRIGERATOR MAYTAG M8RXEGMAB02 Arrived on site for cooling issue. Per customer issue is fresh food not cooling freezer works fine. Checked temp in freezer reading 5° warm in fresh food unit not running reset thermostat let unit run for 7 min checked frost pattern good frost forming all over evaporator. Adjusted thermostat bulb away from air vent. If problem continues thermostat will need to be replaced(WPW10511937)
Near Austin, TX 78738
Cliff
Job Details: 12/17/2018
RANGE KITCHENAID KDRU783VSS03 Arrived on site to replace control and meat probe Jack for range. Replaced control panel board and right side oven appliance manager along with latch. Tested unit prior to replacing meat probe Jack and found all is functioning properly at this time. Meat probe Jack and second appliance manager we’re not needed.
Near Austin, TX 78729
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4950HW0 "arrived on site to inspect washer vibrating too much. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I place the unit in manual test mode and tested the high spin mode. The basket began to move around and the unit was vibrating badly. I stopped the unit and lifted the top panel to find that the back right suspension rod was not seated correctly. I adjusted the rod and seated it correctly and tested the unit again and it operated as designed in high spin mode. I put the top panel back on and tilted the unit back and inspected the motor components. All looked good. No water leaks observed during service, job completed."
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site , replaced door , name plate ,handle screws , door plugs . Will need small door bin . Ship direct to customer . Bin is cracked . No water leaks detected at time of service . Job complete .; ordrng 1 CNOTES and 1 WPW10351081 (bin-cntlvr DTC)"
Near Austin, TX 78748
Leonardo
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE204ESS4 Arrived on site to replace tub. Replaced tub test unit for leaks no leaks present at this time. Door closing correctly job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
DISHWASHER GE GSD6600G02WW Arrived on site to replaced drain pump. Replaced drain pump test unit and unit draining correctly. Old drain pump was full of food making unit not drain and burning out drain pump. No leaks present job complete.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Austin, TX 78733
Scott
Job Details: 12/17/2018
DRYER WHIRLPOOL MED6000XW0 "Arrived on site , replaced motor and blower wheel . Unable to remove blower part off shaft . Unit in now operating normal . Job complete . Cleaned out lint from unit at time of service ."
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
WASHER WHIRLPOOL MVWX655DW1 Arrived on sote for complaints of unit leaking while in use. Started cycle and within minutes water was leaking. Found leak coming above GEARCASE. Replaced GEARCASE and tests functions. Tested good. No Leaks on site
Near Temple, TX 76502
Al
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer leaking Oil. I confirmed the complaint. I removed and replaced the gear case and the cam. Calibrated and tested the unit. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78751
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Did regard this add on , didn’t need it"
Near Austin, TX 78751
Scott
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG520S0FS0 "Arrived on site for oven not working . Found bake and broil not working . Burners are functioning .installed spark mod , still not sparking in oven. Ordering control,. Return 12/18 no gas leaks detected at time of service . Job complete .; ordrng 1 W11027098 (CONTROL)"
Near Robinson, TX 76706
Arthur B.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW3 "Arrived onsite for customer complaint of top load washer not filling and getting “LF” error code. Ran diagnostics and found error code F8E1 (Long Fill) error. Removed and replaced water inlet valve. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Jonathan
Job Details: 12/17/2018
RANGE MAYTAG MGR6600FZ1 Arrived on site for range broil not igniting. Per diagnostics and tested. Gained access to spark module and igniter. Found ware to igniter pinched. Corrected wire tested several times. Tested all other operations . All tested good
Near Austin, TX 78750
Paul
Job Details: 12/17/2018
MICROWAVE KITCHENAID KMHC319EBS2 Arrived onsite for the microwave that will not turn on. I found the 20 amp fuse blown. I checked the components and found no reason for the fuse to blow. I tested the unit in all selections and the unit is working as designed. Call complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED85HEFW0 "WED85HEFW0 Arrived to inspect noise. I found the unit had a bad vibration and after inspecting, discovered lint irregularly deposited within the blower wheel. I removed the lint and reassembled the unit and tested. Normal function resumed. No leaks observed and lint removed during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near Austin, TX 78702
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG114SVB0 Arrived on site to test unit for oven turning off with in minutes. Test unit oven turning on but then can hear a button click and turn off. Unit starting giving a F2E1 error shorted key pad. Unit heated to 350 job complete
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for “not drying dishes” complaint. Inspected unit and found heater out of range. Removed and replaced heater. While testing unit for functionality, found unit leaking from diverter. Door missing friction pads, as well. Ordering new pump/motor assembly and friction pads. ; ordrng 2 WP8268961 (pad)s and 1 WPW10671941 (pump&motor)"
Near Kyle, TX 78640
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of freezer fan noise issues. I found slight ice build up on evaporator fan motor, I tested defrost heater in diagnostic mode, heater circuit tested good, I reprogrammed the defrost cycle to defrost every eight hours of compressor run time. Unit tested good."
Near Austin, TX 78757
Paul
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher that is leaking from the front. The customer stated it was dripping out of the front bottom in the middle of the machine under the door. Mr stated it also leaked the next morning on a rinse cycle with no detergent. I ran the diagnostics cycle and there were no stored codes. I had the outer door removed while running the cycle and the vent never leaked. The fill and drain hoses are not leaking. The pump never leaked. We ran a rinse cycle and there were no leaks found. The sound barrier at the bottom of the machine is completely dry at this time except for one spot on the left center side at the bottom of the door. I found part of the sound barrier down in the over flow trough at the front of the tub and I suspect the sound barrier had been wicking water until it would start dripping. I corrected the sound barrier. Call complete.
Near Belton, TX 76513
Al
Job Details: 12/17/2018
DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer taking several cycles to dry. I confirmed the complaint and checked the element, fuse and cutoff. The element and fuse showed no continuity. I removed and replaced the element and fuse. Reassembled the unit and unit tested as designed.Unit showed 240/120/120 when connected to outlet.Customer satisfied.JOB COMPLETE"
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 "arrived on site to install previously diagnosed and ordered parts. I arrived with the correct gearcase and had the unit disassembled from the previous service call. I installed the gearcase and components, basket and washplate. I had to use the drive block retainer from the hub that I ordered due to the one that came with the basket broke. I calibrated the unit then tested and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Buda, TX 78610
Leonardo
Job Details: 12/17/2018
DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for no water going in to unit. Test unit and found water turned on but unit still not getting water in. Pulled unit out and found main water supply line twisted making water not get in to unit. Untwisted line test unit and unit getting water in and working as designed. Job complete no leaks present at this time.
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Test unit and can hit the buttons but no display. Replaced console test unit and unit test god unit heating correctly and display working as designed. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
DRYER WHIRLPOOL WED75HEFW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right side panel due to the bottom front corner being badly damaged. Once I had the unit put back together I tested it and it operated as designed and was very quiet. No lint observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
COOKTOP MAYTAG JED8430ADB "Arrived on site replaced glass cooktop . Customer was informed bye wife the left front burner was out as well. Also fan switch is good but bracket holding it is broken . ; ordrng 1 RETURNTRIP (20.00) and 1 W10823704 (ELEMENT ) and 1 W11088181 (INF SWITCH ) and 1 WP74005965 (knob sleev) and 1 WP7739P122-60 (KNOB FAN )"
Near Elgin, TX 78621
Thomas L.
Job Details: 12/17/2018
WASHER AMANA NTC3500FW0 Arrived on site for Noisey operation. Tested unit. Found noises coming from impeller and drain pump. Bolts were Lose. Tightened them. Sound levels are now normal. Water connections were all dry.
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F4E3 (motor not working). I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it didn’t operate. I advanced through diagnostics and the drain pump came on and the heating element came on as well. I tested ohms to the motor at the control and found it open. I removed and replaced the sump/motor assembly and tested the unit again and this time it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 12/17/2018
OVEN KITCHENAID KODE300ESS02 Arrived on site and tested operation. Customer stated they were baking in the lower oven and noticed the upper oven glass had developed condensation on it. Ran lower oven and found some warmth coming from top gasket area. Installed new gasket and tested. Unit working properly. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
COOKTOP KITCHENAID KCED606GSS00 Arrived on site to replace bezel for cooktop. Replaced part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78741
Kevin
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and found washer is not draining, inspected drain catch and found some clothing items. After clearing catch washer will now drain properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78730
Paul
Job Details: 12/17/2018
COOKTOP JENN-AIR JGD3536BS00 Arrived onsite for the cooktop leaking gas and the customer was unable to turn off the left front burner. I found the LF burner valve locked up and weeping gas. I advised the customer to leave the gas off and the unit unplugged. Need to replace the valve and possibly the switch harness. Ordering W10831822 VALVE-BRNR & WPW10239017 HARNS-WIRE. RS for Thu 12/20.; ordrng 1 W10831822 (VALVE-BRNR) and 1 WPW10239017 (HARNS-WIRE)
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/17/2018
RANGE JENN-AIR JGRP548WP02 "Arrived on site to replace trim on range, I replaced trim, unit tested good."
Near Kempner, TX 76539
Al
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to install previously ordered parts. Installed parts, and unit tested as designed.Job complete"
Near Austin, TX 78744
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and ran tests 3, 4, and 36, this represents all of the moving parts in the refrigerator. Spoke with tech line and they did not have any recommendation for correcting intermittent noise customer is experiencing. No water leaks from connections at time of service, SR7723683800"
Near Florence, TX 76527
Jerry C.
Job Details: 12/17/2018
DRYER GE GTD33GASK0WW "GTD33GASK0WW Arrived to inspect no tumble. I found the belt had broken and I removed and replaced it. I tested the unit and ensured proper belt tracking. Operational test good, no lint within new chassis and no gas leaks detected during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near Lago Vista, TX 78645
James
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE530C0ES1 Arrived on site and tested operation. Found convection motor just humms. Accessed motor and found harness caught in motor. Installed new motor and tested operation. Unit working properly. Job complete
Near Austin, TX 78747
Leonardo
Job Details: 12/17/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Found bad cap replaced cap kit test burners and burner igniting right away job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Arrived on site for customer complaint of water not dispensing, found faulty water valve ordering valve. ; ordrng 1 W10865826 (valve)"
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KUID508ESS2 Arrived on site for thin ice condition. Replaced inlet water valve and control with Manufacturers recommendation to achieve higher fill level thus thicker ice. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found that both of the upper rack stops were missing. I installed two new stops and tested the rack and it no longer falls out. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes. No water leaks observed during service, job completed."