Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9362 customer reviews

Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of unit freezing items in fresh food section and rattling noise. I found noise coming from unit not being level, I leveled unit. Tested good. I adjusted defrost settings, and adjusted temperature setting

Near Tellus St, Lakeway, TX 78734
Jacob S.

Jacob S.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for unit UI panel not allowing selection for different wash cycles. Tested unit. UI panel was lighting up, however. Unit would not allow user to choose settings. Replaced control. Tested unit. Did not resolve issue. Replaced latch to unit. Tested unit. Unit test good. No leaks at this time. Job complete"

Near S 5th St, Austin, TX 78704
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site and tested operation. Found start replay and over load have failed. Installed new overload and relay. Tested operation and found unit working properly. Job complete

Near Azalea Loop, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

WASHER MAYTAG MVWB765FW1 Arrived on site to test unit for loud screeching noise. Found gear case is starting to leak oil. Attempted to remove agitator and found that it was seized.

Near Lipan Trail, Austin, TX 78733
Lou S.

Lou S.

DISHWASHER KITCHENAID KDPM604KPS0 "Arrived on site to inspect dishwasher error code. Upon further inspection, I place the unit in diagnostics and found error code F8E4. Cleared the code and continued with testing. At the end of testing, the error code reappeared. I removed and replaced the float switch, cleared the code and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Firestone Cir, Lago Vista, TX 78645
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Arrived onsite for freezer door film not coming off. Called tech line for assistance and recommended if adhesive could not be removed, just replace the freezer door. SR#7728766817. Will need to order LW11258444, stainless steel freezer door.; ordrng 1 LW11258444 (DOOR)"

Near Carrizo Springs Path, Manor, TX 78653
Lou S.

Lou S.

RANGE GE JT3000SF5SS "Arrived on site to install previously diagnosed and ordered parts. Due to the oven door hinge failures and ge techline recommendations, I removed and replaced both hinges and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Near Knotted Sedge Ct, Lago Vista, TX 78645
Clif L.

Clif L.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to diagnose a oven with a control panel that is not responding to user input. Tested unit and found unit operating properly at this time but if moisture from oven cavity reacts with control panel it locks up. Panel will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 W11297709 (UI)

Near Windom Way, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite for the refrigerator ice maker not working properly. Replaced ice maker and it tested good and filled with water no leaks detected complete

Near Anthem Ln, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to inspect dishwasher console not responding. Upon further inspection, I found some lights lit up on the console but it would not respond to pressing any of the buttons. I also found the vent deflector not attached to the vent and is allowing water to leak inside the door panels. I removed the outer door panel and found where water had leaked onto the vent and dispenser. I removed the console harness from the main control and closed the door and the drain pump came on. I am ordering the console, main control and vent and office to schedule return service. No water leaks observed during service.; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (CONTROL) and 1 WPW10469574 (vent asm)"

Near Brighton Bend Ln, Cedar Park, TX 78613
Luis M.

Luis M.

REFRIGERATOR GE PYE22KSKFSS "Arrived on site for no cool. Unit completely powered off,power at outlet power cycled unit,no lights no fans. Found burned traces on control,installed a new control same issue traced wires through cabinet diagnosed broken wire in cabinet,called tech support to verify.

Near Ledge Stone Dr, Austin, TX 78737
Jimmy J.

Jimmy J.

OVEN WHIRLPOOL WOS51EC0HS02 Arrived on site for oven getting too hot. Ran temps with oven set at 350 but averaging 365. Adjusted calibration -10 degree offset to correct from getting too hot in oven. Tested temps again and found the unit cycling between 338 to 363 degrees leaving the unit with an average temp of 350.5 degrees. Job complete.

Near Ilex Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS4 "Arrived on site to test unit for no power, checked unit found blown fuse, replaced fuse, test unit by heating water for one minute, water heating, unit working correctly, job complete."

Near Burnham Pl, Austin, TX 78744
David  Z.

David Z.

REFRIGERATOR JENN-AIR JFC2290REP02 Arrived on site To replace freezer compartment door. Replaced door and transferred handle. All is now working as designed. Call complete.

Near Westfield Dr, Austin, TX 78731
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW Arrived on job for complaints of not starting. Found the door switch broken. Replaced switch and test.

Near Wapiti Rd, Buda, TX 78610
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site for washer that would not turn on and showing a locking code. Upon further inspection I found that I could not even put the washer into a diagnostic test because the UI would not respond I tested for proper voltage from the main control to the UI I found that it was playing the right power but that the UI occasionally would just not respond to communicate back to the ACU. I did attempt to install a new user interface control and after running a few test I was able to get the washer working about 90% of the time but I found that there is still a communication issue between the main UI and the ACU main control we will need to return with a new ACU in order to make the final repairs to the washer Office to reschedule due to parts being out of stock; ordrng 1 W11322905 (cntrl-elec)

Near Crepe Myrtle Ln, Georgetown, TX 78633
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for washer grinding and hitting edge of units frame. Customer stated unit would make a grinding sound during agitation and bang around off balance during spin cycle. I ran a test cycle for both of those cycles and found the gear case is internally grinding but has also stated breaking free of the hub mounting it down and is leading to tub getting thrown off balance during spin. Attempted to remove gear case but found wash plate locked to gear case even after screw was removed. Unit will need a rebuild of both tub/basket, gear case, splutch, etc.. Need weighed for 2 hrs and 2 techs; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10759923 (nut) and 1 W11219115 (TUB) and 1 W11283592 (motor-drve) and 1 W11385424 (RETAINER ) and 1 W11395618 (CAPACITOR ) and 1 WP8533928 (screw) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)"

Near Summer Ridge Ln, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice dispenser motor failure, I removed and replaced the motor and shaft and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near El Dorado, Lago Vista, TX 78645
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for clock running too fast in control. Found WIFI was never turned on. Helped customer download the whirlpool app and connect account to microwave/oven. Clock has been reset and will keep the correct time. Job complete.

Near Betulla Dr, Austin, TX 78717
David  Z.

David Z.

DRYER WHIRLPOOL WED560LHW0 Arrived on site to install belt switch to resolve dryer no start. Replaced belt safety switch and retested. Unit is now running and operating as designed. Call complete.

Near Domain Dr, Austin, TX 78758
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE LFHT1817LB4 "Arrived on site for customer complaint of unit not cooling, found defrost heater open and defrost thermostat open, I replaced both parts, unit tested good."

Near Ted Burger Rd, Dripping Springs, TX 78620
Richard P.

Richard P.

OVEN JENN-AIR JGRP548HL00 Arrived onsite for the range not working properly and oven rack not working correctly. During testing found that could not put range into diagnostics. And found that the oven rack is retracting back when out. There is a service pointer for the racks. Ordering racks and ordering controls for the oven beeping while operating and not preheating intermittently. Office to schedule ; ordrng 1 W10871065 (CONTROL BOARD ) and 1 W11100277 (CONTROL BOARD ) and 1 W11110768 (cntrl-elec) and 2 W11111342 (RACKS )s and 1 W11219188 (UI)

Near Vanshire Dr, Bee Cave, TX 78738
Clif L.

Clif L.

WASHER WHIRLPOOL MVWX655DW2 Arrived on site to diagnose a washing machine that is not cycling. Tested unit and found drain pump wiring not connected. Reset wiring to proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Oak Branch Dr, Georgetown, TX 78633
Matthew  Z.

Matthew Z.

MICROWAVE GE JVM3160RF6SS "Arrived onsite for microwave sparking and tripping breaker. Unit is having high voltage issues. Need to order magnetron, capacitor and diode. Bringing fuse and thermal fuse just in case. Could not locate parts, need research. Office to reschedule.; saved tckt"

Near Mokalau Dr, Bastrop, TX 78602
Robert J.

Robert J.

DISHWASHER GE GDF540HSF2SS Arrived on job for complaints of not running. Ran diagnostics and found code for communication recommended replacement of control. ; ordrng 1 WD21X22276 (kit main board)

Near Linkview Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW "Arrived on site to inspect washer for having issues filling, upon inspection found the water level switch faulty, replaced switch. No problems found. Complete"

Near Windwood Cir, Seguin, TX 78155
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRSC703HBS00 Arrived onsite for the refrigerator FF section not cooling. During testing found that the evaporator frozen solid. Advised customer that it will need to be de thawed. Did a long defrost test and couldn’t really hear the sizzling sound due to ice build up. Evaporator fan did not come on during testing. Thermistors checked ok in diagnostics. Ordering all parts to fix the issue. Office to schedule ; ordrng 1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W10857624 (heater) and 1 W11098695 (fan-scroll) and 1 W11172798 (cntrl-elec) and 1 W11340158 (UI) and 1 WPW10226427 (cntrl-elec)

Near Avendale Dr, Bee Cave, TX 78738
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator needing a previously diagnosed filter housing. After installing new part I retest the unit to ensure that everything was getting water supply to there are no leaks before during or after repair and use it is now functioning as designed call complete

Near Whitman Ave, Georgetown, TX 78626
Al R.

Al R.

REFRIGERATOR FRIGIDAIRE FRS6LF7FS4 Arrived on site and inspected icemaker.Removed and replaced it.Also checked supply lines at the valve.Customer told to wait approximately 24 hours for ice production

Near Lakecliff Dr, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE515S0JS0 "Arrived on site to test unit for oven making loud vibrating noise, test unit, could not find any vibration, advised tenet to observe if washer could be causing vibration, job complete."

Near San Antonio St, Austin, TX 78705
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB6759AWS3 Arrived on site to install previously diagnosed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near N Old Smithville Rd, Muldoon, TX 78949
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS23FVMS01 "Arrived on site for cooling compliant. Main control shutting itself on and on diagnosed a defective main control

Near Lomita Verde Cir, Austin, TX 78749
Jacob S.

Jacob S.

WINE COOLER KITCHENAID KUWL204ESB02 Arrived onsite for unit not cooling. Tested unit. Kept hearing start device trying to turn on compressor. Compressor was not responding. Also possibly a sealed system issue. Ordered parts. Rescheduled with customer. ; ordrng 1 8201787 (compressor) and 1 W10163273 (drier-tube) and 1 W10778965 (overload) and 1 W10778966 (thermistor)

Near Westover Rd, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL MBF2258FEZ01 "Arrived on site for cooling complaint. Unit exited defrost cycle,compressor and fans running,freezer is empty,ice has been made,checked temperature reading 10° and slowly dropping unit working correctly at time of visit"

Near W 8th St, Austin, TX 78703
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for no ice. Ran diagnostics weak air flow from ice box fan,icemaker passed harvest passed water fill diagnosed a defective ice box fan. Installed a new fan ran diagnostics good air flow.

Near Chamois Way, Austin, TX 78736
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Arrived on site for sealed system repair. I inspected the unit and work area. I plugged my gauges in and found low side pressure at 20 inches and the high side at 100. I removed the evap cover and could hear the refrigerant intermittently flow through the evaporator. When the refrigerant would flow through the pressures would go back to normal. I evacuated the system and pulled a vacuum trying to clear the system out. I put a charge into the system and found it doing the same thing, when I evacuated the system I found black tar coming from dryer. After removing the dryer I found that the cap tube is not long enough to put a new dryer on. I called techline and spoke with TJ sr# 7728508316, I advised TJ of the situation and about the burn out. He suggested brazing in an extension on the steel line, and removing the suction line from the compressor and clearing out the oil. I tried to clear the oil out and all flow stopped.

Near Anderson Mill Rd, Austin, TX 78726
David  Z.

David Z.

REFRIGERATOR IKEA IX5BBEXDS01 Arrived on site to diagnose refrigerator with ice building in freezer compartment. Found that the Evap drain was clogged and ice was building from defrost water. Melted ice and unclogged drain. Retested and all is working as designed. Call complete.

Near Tisdale Dr, Austin, TX 78757
Richard P.

Richard P.

DRYER WHIRLPOOL WED8900BW0 Arrived onsite for the dryer not working. During testing found that the thermal fuse has blown. Replaced thermal fuse and dryer tested good and heating. Complete.

Near Avendale Dr, Bee Cave, TX 78738
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFG515S0JS0 Arrived onsite to replace previously diagnosed parts. Replaced passive hinge. Problem was not resolved. Called tech line and recommended replacing both hinges and receivers at the same time. Inserting a good hinge into a bent receiver can warp the new hinge. Need to replace both receivers then both hinges before reinstalling door. SR#7728773258.; ordrng 2 W10031790 (screw)s and 1 WPW10299227 (hinge-door)

Near Midlothian Dr, Austin, TX 78754
Jimmy J.

Jimmy J.

DRYER WHIRLPOOL NED4655EW1 Arrived for dryer taking too long to dry. Ran temps and found high temp was achieved but low temp took too long to drop. Venting inside walls to exterior is clogged.

Near Scofield Ridge Pkwy, Austin, TX 78727
Clif L.

Clif L.

OVEN JENN-AIR JJW2830IL00 Arrived on site to diagnose an oven that is making unusual noise. Found panel between upper and lower oven rattling due to heat expansion. Adjusted panel and noise stopped. All is functioning properly at this time.

Near Green Leaf Ln, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for dispenser issue. Found ice not dispensing,can hear shaft and ice container not making full contact ordering updated shaft,ice container and original shaft; ordrng 1 W11033825 (ICE CONTAINER) and 1 W11228132 (SHAFT) and 1 WPW10347114 (SHAFT UPDATED)"

Near Hibiscus Valley Dr, Austin, TX 78739
David S.

David S.

DISHWASHER WHIRLPOOL MDB9959SKZ0 "Arrived on site to install previous diagnose part. I gained access to the drain pump. I removed the drain pump and installed a new one. I ensured the new drain pump has the food cutter. I tested the unit, it is operating as designed. Job complete?"

Near Winding Shore Ln, Pflugerville, TX 78660
Andy  B.

Andy B.

RANGE JENN-AIR JDRP536HL00 "Arrived on site for range burner flame issues. Tested and inspected unit and found RF flame bigger then LR and RF flame. Adjusted and tested and found LR and RF flame the same but RF flame still not the same (Customer on LP and these 3 burners are rated the same at 13000 btu’s on LP.) ordering burner head, cap and LP spud kit. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11319683 (burnr-head) and 1 W11328971 (CAP) and 1 W11428599 (LP SPUDS)"

Near Co Rd 137, Hutto, TX 78634
Jacob S.

Jacob S.

WASHER WHIRLPOOL CAE2743BQ0 Arrived onsite for unit not starting once coins are inserted. Tested unit. Found that lights would not turn off after being plugged in. Was able to get into diagnostics. Got F1E1 main control fault. ; ordrng 1 W10860464 (cntrl-elec)

Near W 25th St, Austin, TX 78705
Richard P.

Richard P.

WASHER WHIRLPOOL WTW8500DC5 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F5 E2 lid latch. Replaced latch and control. Calibrated washer and it tested good and no leaks detected complete.

Near Emerald Falls Dr, Austin, TX 78738
Tyler  G.

Tyler G.

DRYER WHIRLPOOL MED6230HW1 Arrived on site for driving I was getting too hot to the touch. Upon entering diagnostics I could not see any error codes in the fault history as well as any issues while running a diagnostic test and a sensor feedback test. After checking voltage to the dryer I found it it was receiving 240 V. After running the dryer for about 10 to 15 minutes I found that the high limit thermostat would not always allow the heating element to respond at the exact same time each time and sometimes it would stay at the high temps longer than it should. I replace the Highlimit cut off assembly to the unit and retest of the dryer and found that it was functioning as designed with no lingering high temps I also instructed the customer to look into having a dryer vent cleaning done though they claim they recently had one performed. behind the dryer I also found about 7 to 8 feet worth of dryer venting That was smooshed between the dryer in the back wall I informed the customer th

Near Brewer Rd, Salado, TX 76571
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator making loud noise and not dispensing water. I found the FC evaporator fan making noise and the water dispenser not working. I went into diagnostics and ran service test 38 and found the unit defrosting but the three way valve kept trying to find the home position. I did a power reset put it back in forced defrost and the three way valve started functioning properly and water dispenser started dispensing water. Removed evap cover and found coil frosted at the bottom in the front and along the top. Found thermistor loose and dangling. Removed all frost and ice then attached thermistor in correct location with foil tape and zip tie. Unit functioning as designed. Job complete. ;

Near Beauford Dr, Austin, TX 78750
Kayman B.

Kayman B.

DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite for dishwasher not draining with possible glass obstruction. Upon inspection I found a stored error code for a drain blockage. I removed the drain pump and vacuumed out a piece of glass from the drain port. I re attached the drain pump and tested. Unit is working as designed at this time. No leaks were detected during time of service.

Near Little George Dr, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for light issues. Diagnosed a defective freezer led module,installed a new led module powered unit on all leds working as designed."

Near Canon Yeomans Trail, Austin, TX 78748
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site to replace left and right upper tracks of dishwasher, replaced left and right upper tracks, test unit, unit working correctly, job complete."

Near Bull Mountain Cove, Austin, TX 78746
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF310PAAS4 Arrived on site to diagnose a dishwasher that is not draining. Found debris and drain pump. Removed debris and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed

Near Martin Luther King Jr St, Georgetown, TX 78626
Andy  B.

Andy B.

WASHER MAYTAG MVWX655DW1 Arrived on site for washer not operating and draining nonstop. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 445, Taylor, TX 76574
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator not dispensing water properly and going into “Cooling off” again. Turned water for refrigerator at sink and water starting leaking from valve. Tested water dispenser and water dispensed properly. Turned water back off under sink for refrigerator due to leak. Checked for “Cooling off” and found house is losing power at times, and when power comes back on unit goes to factory setting of cooling off, instructed customer on both valve and cooling off. No repairs are needed at this time."

Near W Parsons St, Manor, TX 78653
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for microwave not starting upon inspection I found the light coming on when the door is opened and turning off when shut. I put the unit into diagnostics and found a error code of F1E5 and F4E1 indicating issues with the microwave inverter and the cavity temp sensor. Customer also stated he has had some issues with the UI not responding well to touch. I am ordering the microwave control (W11325603 ) main control (W11261167) Inverter (W11325604) console (W11297728) cavity thermostat (W10389447) magnetron (W11346197). Office to R/S due to availability of some parts.; ordrng 1 W10389447 (thrmst-fix) and 1 W11261167 (cntrl-elec) and 1 W11297728 (console) and 1 W11325603 (CONTROL ) and 1 W11325604 (INVERTER ) and 1 W11346197 (MAGNETRON )

Near Euless Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE304GPS1 arrived on site to test unit for unit not heating, tested unit, found no error codes, tested heating element, heating element working correctly, advised customer to use rinse aid, job complete."

Near Baldovino Skyway, Lakeway, TX 78738
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to replace control board, replaced control board, tested unit, unit working correctly, job complete."

Near Bastrop Hwy, Austin, TX 78741
David  Z.

David Z.

DISHWASHER WHIRLPOOL DU1048XTPQ3 Customer ordered a new dishwasher and no longer needs service. No repairs performed.

Near Machete Trail, Austin, TX 78729
Andy  B.

Andy B.

ICE MACHINE KITCHENAID KUIX535HBS00 Arrived on site for ice machine not making ice. Tested and inspected unit and found issues with pump leaking water not allowing enough water to flow over cooling plate to create ice. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 137, Hutto, TX 78634
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW1 Arrived on job for complaints of no locking. Confirmed the latch not working. Will need 2 tech to complete. ; saved tckt

Near Thorpe Ln, San Marcos, TX 78666
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite for dishwasher stopping mid cycle. Found 4-3 error, faulty wash motor. Ran test cycle and motor would not engage. All other cycle functions passed. Need to order new pump and motor. Office to reschedule .; ordrng 1 W11025157 (pump&motor)"

Near Amber Stream Ln, Manor, TX 78653
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit unplugged. Plugged the unit in and attempted to place in diagnostics and the unit failed to respond. I attempted to re-program the UI and it failed. I removed and replaced the UI and programmed the UI. Unit began to operate as designed. Also, I found the right door handle was broken. No water leaks observed during service. Advised customer to give the unit at least 24 hours to cool. ; ordrng 1 W11163764 (handle)"

Near Coyote Trail, Lago Vista, TX 78645
Kayman B.

Kayman B.

OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for oven not igniting and not heating. Upon inspection I found the bake ignitor and broil ignitor glowing but would not ignite any gas for cooking. I tested voltage at the ignitor and it tested good I also tested amp draw at the ignitors and they were within range. I replaced the oven gas valve and re tested the unit. The unit is working as designed and no gas leaks detected during time or service. Job complete.

Near Parkfield Cir, Round Rock, TX 78664
Andy  B.

Andy B.

WASHER MAYTAG MVWC565FW0

Near Reids Bend, Bastrop, TX 78602
Jimmy J.

Jimmy J.

REFRIGERATOR KITCHENAID KFIS29BBMS03 Arrived on site for fridge not cooling. Removed tower and steamed away frost to remove ice build up on the evaporator. Tested unit and working as designed. Job complete.

Near W 40th St, Austin, TX 78756
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for customer complaint of unit not producing ice, found failed sensor inside recirculating pump in diagnostic mode, I replaced the pump, found reservoir drain pump also failed. ordering reservoir pump. ; ordrng 1 WPW10489125 (pump)"

Near River Rd, Spicewood, TX 78669
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Arrived on site for icemaker overproducing ice. Found bail arm was bent and pulled out of its socket. Reshaped bail arm and locked it in the socket. Unit now properly locks and stops as designed. Call complete.

Near Alamosa Dr, Austin, TX 78759
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW560CHW1 Arrived on site to replace dispenser drawer took one picture of replaced drawer. Job complete.

Near Jackson Ave, Austin, TX 78731
David  Z.

David Z.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to install handle due to damaged handle from install. Replaced handle and retested. Unit is now working as designed. Call complete.

Near Jackson Ave, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for no cool. Pierced low side pressure reading 0 with weak frost pattern,diagnosed a defective compressor. Replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Centralia Cove, Austin, TX 78745
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to test unit for no power, test unit, found no power coming to unit from outlet, check breaker box found tripped breaker, reset breaker, ran diagnostics on unit, unit working as designed, job complete."

Near Double L Dr, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for no ice. Ran diagnostics,optics passed ran fan test weak air flow,E5 error code,ran thermistor test passed. Exited diagnostics weak air flow,power cycled unit good air flow diagnosed a defective main control,installed a new main control powered unit on ran diagnostics all test passed."

Near Del Curto Rd, Austin, TX 78704
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site to install previously diagnosed evaporator cover and control. Removed failed evaporator cover and replaced with new, went to replace control and found incorrect part in box. Ordering needed control. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11333076 (CONTROL )"

Near Old Windmill Rd, Bastrop, TX 78602
Robert J.

Robert J.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on job for complaints of no water found valve not working. Replaced valve and test , operation normal."

Near Canyon View Rd, Dripping Springs, TX 78620
David S.

David S.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for a gas smell while the oven is on. I inspected the unit and work area. I tested all the burners, and while they are light I used my gas detector and found no excess gas coming from the cooktop. I tested the bake/broil and while it was light I used my gas detector and found no excess gas when the oven on. I spoke to the customer about how the oven cycles and that the bake/broil burners turn on and off while the oven cycles. The unit is operating as designed."

Near Harlan Dr, Hutto, TX 78634
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived on site for customer complaint of unit not powering on, found float underneath disconnected, I attached float assembly, unit was not hooked up to power in order to test."

Near Ranch Rd 620 N, Lakeway, TX 78734
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site to test unit for no ice. Found bad water valve. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."

Near Navidad Dr, Austin, TX 78735
James C.

James C.

WASHER MAYTAG MVWB765FW0 Arrived on site and tested operation. Found long fill error and drive system over heat error. Ran diagnostics and found bearing has failed in gear case and hot water valve not opening. Installed new gear case and valve. Tested operation and found unit working properly. Job complete

Near Hill Glen Dr, Marble Falls, TX 78654
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW95HEDW0

Near Cottonwood Creek Rd, Dripping Springs, TX 78620
Jimmy J.

Jimmy J.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to inspect for leaks. Found that fridge was not level causing water to run over molding at the ice maker. Opened door to ice bucket and found frozen sheets of ice causing ice bucket to remain stuck in place. Adjusted leveling feet due to feet not being engaged at all. Ran ice maker to test for leaks while filling. Ice maker filled as designed. Job complete.

Near Beckwood Trail, Round Rock, TX 78665
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Arrived onsite for bottom mount freezer ice maker not making ice. Found that valve was not activating so replaced valve. Tested voltage into ice maker and was not getting proper voltage. Valve may have caused ice maker to short. Replaced ice maker. Tested unit and unit functioning properly. No leaks present at this time. Job complete.

Near Abraham Lincoln St, Manor, TX 78653
Brandon C.

Brandon C.

COOKTOP JENN-AIR C202 "Arrived on site for customer complaint of FR and LR burners not working, found receptacles failed, and FR burner seized to receptacle. ordering receptacles and burner. ; ordrng 2 12001676 (receptacle assy)s and 2 WPY04100166 (elmnt-surf)s"

Near Rocky Rd, Blanco, TX 78606
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRT318FMDM06 Arrived on site for fridge with a loud icemaker. After arriving and testing an automatic harvest cycle I was able to confirm the loud grinding of the the ice make motor. I replaced icemaker and ran test harvest again. Unit no functioning as designed with no loud noises. Call complete

Near Peony Ln., Jarrell, TX 76537
David  Z.

David Z.

DISHWASHER MAYTAG MDB8969SDM "Arrived on site to diagnose dishwasher not starting. Found the start button on the console pressed in and broken/unresponsive. Unit will need a new control panel, which has the keypad in it. Need to order W10620452 control panel, which is an EXPART. Office to get with ext warranty to get part and schedule. ; ordrng 1 W10620452 (panel-cntl)"

Near Havenbrook Cove, Austin, TX 78759
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for dishwasher upper track falling down.upon inspection I found the upper right adjuster wheel broken causing the rack to fall out of track.. I replaced both adjusters. Unit is now working as designed. Job complete.

Near Lavon Bend, Austin, TX 78717
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed console, I replaced console, unit tested good."

Near Linden Loop, Driftwood, TX 78619
Lou S.

Lou S.

WASHER WHIRLPOOL WFW9300VU02 "Arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics showing error code f21 and f28. Continued with testing and the unit operated as designed until it got to the drain/spin cycle and the drain pump continued to drain even after all of the water was out of the unit. Previously cleared the drain pump. Removed drain hose from unit to drain pipe and it was clear. Ran unit on spin/drain cycle and the unit drain pump continuously ran and the unit completed spin. I unplugged the unit and removed the level sensor and blew through the sensor tube and found it to be clear. I blew into the sensor ad did not hear the diaphragm open and close. I am ordering the sensor and will return with prescreened parts. No water leaks observed during service, unit left unplugged for safety. .; ordrng 1 WPW10514214 (switch-wl)"

Near Constitution Square, Leander, TX 78645
Clif L.

Clif L.

OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with a door that is not working properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is working properly at this time.

Near Rockport St, Georgetown, TX 78633
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUIS18NNXB1 "Arrived on site for customer complaint of unit not producing ice, found cracked water pan and failed reservoir drain pump, also found sealed system leak, compressor would run, condenser motor would run, evaporator would not cool. ; ordrng 1 2313705 (drain pump) and 1 2324334 (reservoir) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10536005 (compressor) and 1 W10843121 (drier-tube) and 1 WPW10218037 (evaporator)"

Near Pedernales Point Dr, Spicewood, TX 78669
David S.

David S.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for fridge no cool. I inspected the unit and work area. I spoke to the customer er and she stated the ice maker is leaking water out the front. I found the unit out of level. I leveled the unit properly. I also found the unit in adaptive defrost, I changed it to basic defrost. I found a small amount of frost build up on the evaporator cover. I put the unit through a forced defrost. I spoke to the customer about adaptive defrost versus basic defrost.

Near Coronado Cove, Round Rock, TX 78681
Robert J.

Robert J.

DRYER WHIRLPOOL WED5100HW0 Arrived on job for complaints of dryer shutting off. Found the vent restriction. Will need to correct air flow issue.

Near Billie Brooks Dr, Driftwood, TX 78619
Richard P.

Richard P.

COOKTOP WHIRLPOOL KCGS350ESS00 Arrived onsite for the cooktop crates leaving a stain on pots and pans. Replaced crates with the correct parts and adjusted flames to customer specs. No leaks detected complete.

Near Zagros Way, Bee Cave, TX 78738
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to test unit for no heat. Unit is not receiving proper voltage, both outer legs are receiving 120v. The two outer legs together not reading anything. Unit is also not receiving proper ventilation. Informed maintenance voltage issue and venting clog both need addressed for unit to function as intended."

Near E William Cannon Dr, Austin, TX 78745
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Arrived onsite for ice maker leaking from hose. Tested unit and found that the water inlet valve was not correctly set into ice maker port and was squirting water onto the outside of the ice maker. Made adjustments, reset ice maker and tested unit. Unit functioning properly. Job complete. No leaks present at this time."

Near Ross Rd, Del Valle, TX 78617
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace expansion board from previous diagnosis. Replaced expansion board, tested unit, unit works good. No leaks detected.Job complete"

Near Bull Mountain Cove, Austin, TX 78746
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Found icemaker did not cycle at all after being replaced. Tested unit and found voltage coming to the ice maker and valve working properly. New ice maker module was defective. Replaced ice maker, it cycled and filled.

Near Private Rd 904, , TX 78633
David  Z.

David Z.

DISHWASHER KITCHENAID KDTM504EPA0 "Arrived on site to diagnose dishwasher leaking out the front. Ran unit and found a good amount of water coming down the door and dripping from the center every 15 or 20 seconds. Shortly after heard a grinding noise as well. Removed spray arm and ran again. Leak was not present with power spray arm removed. Installed spray arm and grinding was gone, but unit leaks every rotation by the door. Found plastic separating on the aRm. Ordering spray arm that’s showing out of stock. Office to reschedule when parts available. ; ordrng 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor)"

Near Park Dr, Austin, TX 78732
Brandon C.

Brandon C.

DISHWASHER KITCHENAID KDFE104DSS3 "Arrived on site to replace failed sump assembly, after replacing, unit tested good

Near Drifting Wind Run, The Hills, TX 78738
David  Z.

David Z.

DRYER WHIRLPOOL WGD85HEFC0 "Arrived on site to diagnose dryer throwing check vent light. Performed diagnostic and error check, found F4E3 for restricted airflow. Used airflow tester and found reading of bad several times. Recommended customer contact dryer vent wizard to have vents cleaned since machine is running as designed with no indication of parts failure, or any drying issue. Call complete."

Near Kevin Kelly Pl, Austin, TX 78727
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to replace evaporator fan with wire harness from previous diagnosis. Replaced fan harness and took picture of thermistor placement. Powered unit back on. Job complete.

Near Medfield Ct, Austin, TX 78739
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site to install previously diagnosed and ordered parts. Due to the control failure, I removed and replaced the control kit and tested. Unit began to cool and dropped 12 degrees within approximately 15 mins of being turned on. No water leaks observed during service, job completed. Recommended that the customer give the unit 24 hours to fully cool.

Near High Lonesome, Leander, TX 78641
Robert J.

Robert J.

FREEZER KITCHENAID KRFC704FPS00 Arrived on job for complaints of no ice. Found icemaker not working no motor functions. Replaced icemaker and ran test 120 it passed. Also pulled out refrigerator and cleaned drain hose out.

Near Colinas Cove, Bee Cave, TX 78738
David  Z.

David Z.

COOKTOP WHIRLPOOL sc8900ex "Arrived on site to diagnose cooktop that was not sparking front burners. Checked burners and electrodes and found good. Found 2 bad switches not triggering the spark. Swapped switches with good burners and they lit then, so we know it’s bad switches.

Near Enclave Mesa Cir, Austin, TX 78731
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived onsite for oven turning on when off. Upon arrival found UI and Control bad, replaced both and spoke with owners about connecting to WiFi."

Near Haynes Dr, Round Rock, TX 78665
David  Z.

David Z.

OVEN KITCHENAID KOSE500ESS04 "Arrived on site to follow up on F9E0 code that persisted past repair. Called tech line and spoke with Dave, SR7728679068. Dave had me test elements and light circuit, and both are showing good. Recommend replacement of control since elements are within spec. Checked wiring and all wiring is good. Replaced control and retested. All is working as designed now. Light is no longer flickering and all functions work.

Near Red Oak Valley Ct, Austin, TX 78732
Jimmy J.

Jimmy J.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site for refrigerator not dispensing. Tested the dispenser and found the paddle was not working correctly. Removed the filter and had the same flow rate. Found ice cubes at half normal size. Main water valve and pad will need replacing. Ordering the UI jic.; ordrng 1 W10370592 (PAD ) and 1 W10861425 (UI)

Near Ronchamps Dr, Round Rock, TX 78681
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBFC42FTS04 Arrived on site to follow up on leak in freezer section. On arrival found good amount of ice on FC floor. Cycled and ran icemaker and could not see any kind of leak. Found the Evap drain was clogged and not allowing the water to drain. Unclogged Evap drain and melted down ice. All is working as designed. Call complete.

Near W Rim Dr, Austin, TX 78731
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15PLXS1 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the heating grid is broken and recirculating pump is not working properly.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Kayman B.

Kayman B.

WASHER MAYTAG MVWB765FW3 Arrived onsite for washer leaving holes in clothes. I put the unit into diagnostics and tested all functions. All passed I noticed the washplate was slightly loose so I tightened. I called tech line and spoke to Joel he advised me on proper loading and not combining more sensitive clothes with zippers or other clips that could hang up and cause holes. Otherwise the unit is working as designed at this time job complete. SR # 7728768228

Near Aliso Trail, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS244GL0 "Arrived on site to to replace blower motor,replaced blower motor, test unit, unit works correctly, job complete."

Near Spillman Ranch Loop, Austin, TX 78738
Jacob S.

Jacob S.

WINE COOLER KITCHENAID KUWL204ESB00 "Arrived onsite for unit not working. Found that control was stuck, and control board was not responding. Replaced both controls. Tested unit. Unit test good. No issues at this time. Did see a lot of ice build up near the back of the unit.

Near Cedar St, Austin, TX 78705
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator lights not working and not making ice or dispensing ice or water. Tested and inspected unit and found failed pantry control and harness has broken wire. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)

Near Twin Creek Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to replace console and control board from previous diagnosis. Replaced CB and console, tested unit, unit works good. Added drain loop. Advised customer to place soap pod on left front corner due to pod size and to prevent dispenser issues. Also informed customer to purge cold water before operating unit. No leaks detected. Job complete."

Near Rocky Ford Dr, Austin, TX 78749
Richard P.

Richard P.

ICE MACHINE KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator not working properly. Installed new pantry UI and harness. And refrigerator tested good. Complete

Near Linden Loop, Driftwood, TX 78619
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWC360AW0 "Arrived on site for a washing machine that’s intermittently not completing cycles. Inspected unit and work area. Placed unit and service diagnostics and found no stored error codes. Customer advised that the unit was not spinning out the clothes. Tested unit in an auto testing unit ran as designed. Tested unit and Emmanuel hi speed spin and unit ran as designed.

Near Las Moras Dr, Temple, TX 76502
Lou S.

Lou S.

ICE MACHINE WHIRLPOOL KUIX305ESS2 "Arrived on site to inspect ice machine not making ice. Upon further inspection, I turned the unit on and when the water began to dispense, the water came out very slow. I removed and replaced the inlet valve and retested and unit is operating as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Grand Oaks Ln, Georgetown, TX 78628
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer bouncing, not spinning out and noise. Tested and inspected unit and found failed suspensions, gearcase and washplate. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Authorization needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 W10752283 (washplate) and 1 W11130362 (suspension)"

Near Cedar Shade Ln, Bastrop, TX 78602
Richard P.

Richard P.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for the for wall oven microwave combo with a error code F1E5. Ran diagnostics and found error code F1E5 for bad inverter . Replaced inverter and magnetron and put wall oven back into wall and microwave tested good. Complete

Near Vail Divide, Austin, TX 78738
David S.

David S.

RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to possibly install previous diagnosed parts. I inspected the unit and work area. I found the cooktop in good shape it was not installed properly. I removed the cook top corrected the orfice holders, and reinstalled the cooktop. The cooktop is missing the burner head caps. I went to install the panel and found it missing screws to hold it into place. I am ordering screws x2 W10850756, Phillips head screw x6 WP98008545, LF & RF burner caps WPW10183368, LR burner cap WPW10183368, RR burner cap WPW10183370. The home builder will have to come back out and install the proper male fitting for the gas line to install the range, see so quick pic. ordrng 2 W10850756 (screw)s and 6 WP98008545 (screw)s and 2 WPW10183368 (cap-burner LF RF)s and 1 WPW10183368 (cap-burner LR) and 1 WPW10183370 (cap-burner RR)"

Near Elsinore Ln, Pflugerville, TX 78660
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace UI from previous diagnosis. Replaced UI, tested unit, unit works good. Recommended to customer connecting unit to WiFi. Job complete. Call techline W11296171"

Near Bull Creek Rd, Austin, TX 78731
Matthew  Z.

Matthew Z.

RANGE WHIRLPOOL WFC310S0EB3 "Arrived onsite for FL burner too hot and RR not level. Test FL burner and switch, both passed. Spoke to tech line for further assistance and given current functionality and testing both the coil and switch were functioning as designed. No need to replace. SR#7728756646. I adjusted the RR burner holder and managed to get it leveled. Job complete."

Near Attra St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise complaint. Customer had recording of noise,noise in liner due to liquid refrigerant,called tech support per tech support added sealer around drier,per tech support normal operating function and if noise is gone unit is working and not a functional problem. SR#7728765914Ref#7728218620"

Near Offaly Dr, Austin, TX 78754
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived onsite for ice maker producing ice but not dispensing.upon inspection I found the ice dispenser motor was failed or burned out. I found the motor Incase in a block of ice. Unit will need a motor for repair . I replaced the motor and tested the unit. Unit is working as designed at this time. Job complete.

Near St Paul Rivera, Round Rock, TX 78665
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site for noise complaint. Customer had recording of noise,noise in liner due to liquid refrigerant,called tech support per tech support added sealer around drier,per tech support normal operating function and if noise is gone unit is working and not a functional problem. SR#7728765914Ref#7728218620"

Near Offaly Dr, Austin, TX 78754
Robert J.

Robert J.

REFRIGERATOR GE GFSS6KKYCSS Arrived on job to replace previously diagnosed parts. Replaced icemaker and drain. No leaks detected at time of service.

Near Hudson Ln, Dripping Springs, TX 78620
Clif L.

Clif L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with an oven door not operating properly. Found right side hinge broken. Replaced hinge and tested unit. Found all is functioning properly at this time.

Near Comal Ln, Georgetown, TX 78633
David  Z.

David Z.

WASHER MAYTAG MVWC465HW2 "Arrived on site to diagnose washer that customer said had not fully spun out a load, and also didn’t unlock once. Performed diagnostic. Found error code F0E5 for off balance load. Ran diagnostic cycle and found all items passed fine, no standing water at time of arrival. Ran calibration cycle. Advised customer on use and care guide and balancing loads properly to avoid any other off balance related issues. Call complete."

Near Bivins Ct, Austin, TX 78732
Clif L.

Clif L.

REFRIGERATOR GE PFSS5NFZCSS Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker arm jammed on ice stripper. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Wildwood Dr, Georgetown, TX 78633
Clif L.

Clif L.

OVEN WHIRLPOOL KOSE500ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found oven cooking 20° lower then set temperature. Adjusted calibration offset to compensate for temperature difference. All is working properly at this time.

Near Arrowhead Rd, Georgetown, TX 78633
Clif L.

Clif L.

COOKTOP WHIRLPOOL KCGC506JSS00 Arrived on site to diagnose a range with burners not going to low. Found during conversion burner valves were not adjusted to compensate for LP gas. Adjusted burner valve and tested unit. Found all is functioning properly at this time.

Near Arrowhead Rd, Georgetown, TX 78633
James C.

James C.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site and tested operation. Found very little water getting to reservoir. Found fill valve has failed. Installed new and tested operation. Unit tests good. Job complete

Near N Shorewood Dr, Marble Falls, TX 78654
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator that is not dispensing ice. Tested unit and found foam has gotten into icemaker fill cup causing it to overflow and freeze over ice container. Removed foam from icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near High Tech Dr, Georgetown, TX 78626
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0JB0 Arrived on site for range cooktop not working. Found F9E0 code. Checked voltage at wall and found improper voltage only getting 120 volts. Will need electrician to fix voltage issues. Checked all elements and all checked good. Also instructed that cooktop elements are not like the old ones and does not get as hot. No repairs are needed at this time.

Near Purple Azalea Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW5500FW1 "Arrived on site to test unit for Control panel issues. Found buttons on panel acting erratically. Customer also has video of panel acting erratic. ; ordrng 1 W10911042 (panel-cntl)"

Near Riva Ridge Rd, Austin, TX 78746
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to test unit for top dishwasher rack falling off track, test unit found broken adjusters, replaced adjusters , test unit, top rack working correctly, job complete."

Near Mt Vernon Dr, Austin, TX 78745
Brandon C.

Brandon C.

DRYER MAYTAG MEDX500BW1 "Arrived on site for customer complaint of dryer not turning, found roller wheels broken, rear bulkhead broken, seal worn out.

Near E Ash Dr, Johnson City, TX 78636
David S.

David S.

RANGE KITCHENAID KFGG500ESS2 Arrived on site for oven not coming on. I inspected the unit and work area. I found both the bake and broil igniters not coming on. I tested voltage to the spark module and found good voltage. I tested the temp sensor and found it goo with in range. I am ordering the spark module WPW10511278 to complete the repair.; ordrng 1 WPW10511278 (module-spk)

Near Silent Harbor Loop, Pflugerville, TX 78660
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not powering on. Tested unit. Found that unit is not responding. Need 2 man for double stack unit. Ordered part. Office to reschedule ; ordrng 1 REQUEST (2MAN) and 1 W11378949 (UI CONSOLE )

Near W 5th St, Austin, TX 78703
Matthew  Z.

Matthew Z.

WASHER MAYTAG MVWB765FW3 "Arrived onsite for washer not filling and latch error. Found that unit was filling but lid latch would not activate. Removed panel to check control and latch connection was loose. Reconnected harness, tested unit in auto cycle as well as manually tested the lid lock, all passed. Job complete. No leaks present at this time."

Near Kirkwood Rd, Austin, TX 78722
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of not cooling. Found compressor running and fans running but no frost pattern took pictures. Will need SS tech to complete ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10507884 (compressor) and 1 W11256565 (EVAPORATOR ) and 1 WPW10143759 (dryer)

Near Bull Creek Dr, Kyle, TX 78640
James C.

James C.

REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and installed new control and evaporator fan. Tested operation and found unit working properly. Job complete

Near Co Rd 252, Bertram, TX 78605
Tommy O.

Tommy O.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived onsite for dispenser dispensing after use, and flitter leaking. Upon arrival tested unit unit tested good. Tested a few more times found dispenser pad not flipping to lock position consistently. Ordering pad and spring. Found filter house dripping removed top panel checked valves and tubes. Found both were good ordering filter housing head. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673702 (PAD) and 1 W11109505 (SPRING) and 1 W11194438 (FILTER HOUSING )"

Near Ruthie Run, Cedar Park, TX 78613
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite to install previously diagnosed parts. I installed the evaporator fan motor and noticed the thermistor clamp was broken so I re secured. While I was accessing the evap motor I found a large block of solid ice on the left side of the housing . I found the water inlet connector for the ice maker was crooked so I corrected. Unit is working as designed at this time. Job complete.

Near Kwai Cove, Leander, TX 78641
David S.

David S.

MICROWAVE KITCHENAID KMHS120ESS0 "Arrived on site for microwave not heating. I inspected the unit and work area. I tested the interlocks and found them working as designed. I attempted to removed the microwave from the cabinet but could not. I am ordering a 2 man to removed the cabinet, and will return with pre-I’d parts to continue diagnosing. The office will reschedule.; ordrng 1 2MAN (2 MAN )"

Near Ayinger Ln, Austin, TX 78728
Tommy O.

Tommy O.

WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not powering correctly. Upon arrival found console and ACU tested bad. Replaced both ACU and console. Tested operation all tested good. No signs of leaks detected during service.

Near Shellcastle Ln, Round Rock, TX 78681
Matthew  Z.

Matthew Z.

DISHWASHER GE GHDA485N00CS "Arrived onsite for dishwasher not completing cycle and dispenser not opening. Tested unit and found motor not activating after filling as well as dispenser drawer not opening. Replaced pump and tested unit, unit not enters wash cycle. Dispenser still did not activate, checked connections and connections were good. Replaced dispenser. No leaks present at this time. Job complete."

Near Rebecca Ln, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived on site for customer complaint of unit frosting over fresh food evaporator. I adjusted evaporator thermistor and added foil tape and zip tie, as well as putting unit on basic defrost mode. If problem continues, will need fresh food evaporator thermistor, main control, and auI control."

Near Explorer, Lakeway, TX 78734
James C.

James C.

WARMING DRAWER KITCHENAID KOWT100ESS00 Arrived on site and found name plate upside down. Also found drawer front not sitting flush with unit. Found drawer bent downward and will need to be replaced to even out door. Office to schedule return service. ; ordrng 1 WP9763646 (drawr-warm)

Near Driftwood Ln, Kingsland, TX 78639
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for weak water flow. Diagnosed obstruction in housing,tube and valve,replaced all three tested water dispenser unit working as designed."

Near Rocky Ridge Trail, Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4985EW0 "Arrived on site to replace strike, catch and catch trim from previous diagnosis. Replaced strike, catch and trim, tested unit, unit works good. Job complete."

Near Sabio Dr, Austin, TX 78749
Tommy O.

Tommy O.

WASHER WHIRLPOOL MVWC416FW1 Arrived onsite for dishwasher transmission blown. Upon arrival found washplate off and damaged and gear case damaged. Removed wash place and tub.

Near Brian Wood Dr, Cedar Park, TX 78613
Brandon C.

Brandon C.

DRYER WHIRLPOOL LEN2000LW0 "Arrived on site for customer complaint of unit not turning on, found broken door switch, I replaced switch, unit tested good."

Near Explorer, Lakeway, TX 78734
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to replace tub, replaced tub, test unit, door opens correctly, no leaks present at this time, job complete"

Near Sabio Dr, Austin, TX 78749
David  Z.

David Z.

OVEN WHIRLPOOL KSEB900ESS3 Arrived on site to install convection assembly to resolve noisy fan. Installed new convert assy and retested. Unit is now operating as designed and is quiet.

Near Mountain Path Cir, Austin, TX 78759
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL MMV4205DS1

Near Speedway, Austin, TX 78751
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC= 43 degrees and the RC= 48 degrees. I inspected the evaporators and found no frost pattern on either one and found a large block of ice in the upper right corner of the FC evaporator. Tested the fans and all are functioning as is the compressor. I am ordering the sealed system repair consisting of the compressor, both evaporators, drier, access valve and CNOTE-2HR JOB. No water leaks observed during service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)"

Near High Lonesome, Leander, TX 78641
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to diagnose a dishwasher that is tripping the breaker. Tested all parts and components of dishwasher and found no failures at this time. Advised homeowner manufacturer of dishwasher does not recommend it is on a GFCI circuit as there are intentionally non-grounded parts in unit and it may trip the breaker. Advised homeowner on findings and advised replacement of breaker.

Near Old Blue Mountain Ln, Georgetown, TX 78633
Andy  B.

Andy B.

DRYER MAYTAG MEDB850YW0 Arrived on site for dryer making more noise then before repair. Tested and inspected unit and found loose screw left at bottom from prior repair. Removed and made needed adjustments. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Parsons Rd, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL JFC2089HEP "Arrived on site for customer complaint of noise issue after replacing filter, found filter head leaking with no filter installed, and after filter installed allowing air in the line from filter head, ordering filter head. ordrng 1 WP67004106 (head- wate)"

Near Canary St, Austin, TX 78734
Jacob S.

Jacob S.

DRYER MAYTAG MEDC465HW0 Arrived onsite for unit not starting. Tested unit. Found that fuse was open. Replaced fuse. Upon further inspection found that unit is not getting 240v from wall plug. Let customer know of the additional issue to unit. No issues at this time. Job complete

Near Castleman Dr, Austin, TX 78725
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice diagnosed a defective thermistor,customer is going to defrost unit and return

Near Hatley Dr, Austin, TX 78746
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 Arrived onsite to install previously diagnosed parts. Found dye drier had a lokring. Need lokring kit to install drier. Ordering lokring kit and contacted office for reschedule date. ; ordrng 1 LOKRINGKIT (LOKRING)

Near Speight Ave, Waco, TX 76706
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4950HW0 "Arrived on site to inspect washer vibrating with heavy loads. Upon further inspection, customer advised that gets off balance and bangs around with heavy loads. I placed the unit in diagnostics showing no error codes. Continued with testing and unit operated as designed. I pushed down on the basket and when it came back up it had a little more movement than expected. I removed and replaced the suspension rods and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Silver Spur Ln, Leander, TX 78641
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for unit throwing a smell when oven is in operation, turned oven on, smell caused by unit normally operating, no leaks present at this time, job complete."

Near Winchester Ct, Austin, TX 78745
Tommy O.

Tommy O.

DISHWASHER AMANA ADB1400AGS1 Arrived onsite for dishwasher not drying. Upon arrival put unit into diagnostics test all tested good no signs of leaks during service. Spoke with customer on using high temp as well as using rinse aid. Job completed.

Near American Trail, Leander, TX 78641
Noah D.

Noah D.

WASHER MAYTAG MHW8200FW0 "Arrived on site to inspect washer for issues starting and filling, upon inspection found the UI unresponsive to touch and shorted. Replaced UI and found no issues. Job complete"

Near Tschoepe Rd, Seguin, TX 78155
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Arrived onsite for refrigerator ice maker not making ice. Tested unit and found that water inlet was frozen. Defrosted ice, ran test fill and unit was functioning properly. Job complete. No leaks present at this time."

Near Nightwing Rd, Austin, TX 78724
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site for ice getting stuck In the ice shoot. I inspected the unit and work area. I tested the impeller to make sure it wasn’t stripped on the motor. I inspected the gasket and found it sealing all the way when the door is closed. I tested both crushed and cubed ice, and found both working, I watched for the ice dispenser door closing properly and it is. I spoke with the customer about the unit and found out that it has been working since the last technician was out. Unit is operating as designed. Job complete."

Near Grasslands Trl, Hutto, TX 78634
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new hinge. Tested operation and found unit working properly. Job complete

Near Louise St, Marble Falls, TX 78654
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for loud noise. Diagnosed a defective damper control gears making loud noise,replaced damper control powered unit on noise no longer present AUTHO WS40U00APL1"

Near Veronese Dr, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job to replace single valve. After replacement test operation. No leaks detected at time of service. Pressure valve install on second visit

Near Double L Dr, Dripping Springs, TX 78620
David S.

David S.

REFRIGERATOR WHIRLPOOL KSF26C4XYY00 "Arrived on site for water dispenser not working while a filter is in. I inspected the unit and work area. I found the unit without a filter. I tested the dispenser and the unit operated as designed. I installed the customer water filter and tested the unit again. The water is dispensing as designed. I removed the filter and replaced it several times and tested in between, the unit is operating as designed.

Near Mystic Summit Dr, Cedar Park, TX 78613
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher door falling down. Upon inspection I found both hinge pads missing or broken. I replaced the hinge pads and the unit is now opening and closing as designed. No leaks observed during time of service. Job complete.

Near Turtle Bay Loop, Leander, TX 78641
Jonathan M.

Jonathan M.

DRYER MAYTAG MGDC215EW2 "Arrived on site for a dryer that was not heating. Inspected unit and work area. Tested voltage going to the unit and found proper voltage. Tested thermal cut off, thermal fuse, high limit thermostat, igniter, and coil. Found both coil valve and igniter open. Replaced both coil and igniter and tested unit. Unit is working as designed. Call complete."

Near S Strauss St, Robinson, TX 76706
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on site for a refrigerator that is partially design components in the freezer section. Inspected unit and work area. Found freezer evaporator fan not running and a 30° difference between the top of the freezer in the bottom of the freezer. Removed evaporator cover and found evaporator fan not running at all and found it open Replaced evaporator fan and tested unit. Unit is working as designed. Call complete.

Near S Strauss St, Robinson, TX 76706
Jonathan M.

Jonathan M.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site for an ice machine that was making extremely thin ice and was melting. Inspected unit and work area. Placed unit in the service diagnostics and found the fill valve not pulling in very much water and timing out due to lack of water flow. Advise customer that I would need to replace the fill valve and that I wouldn’t be able to make sure the water level sensor on the recirculating pump was working properly until that was replaced. After installing the water valve, ran unit through a normal ice making cycle. Found water level sensor only allowing the reservoir to fill up a quarter of the way up the water reservoir. I advise the customer that they may be OK with that but it appeared that the water level sensor was out. Replaced recirculating pump as well and tested unit in a normal icemaking cycle. Unit is working as designed. Call complete."

Near Lake Rd, Belton, TX 76513
Al R.

Al R.

DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site and installed previously ordered parts.Reassembled and unit still didn’t respond to commands, wouldn’t allow me to access diagnostics test mode.Ordering control and door latch.Office to reschedule the customer ; ordrng 1 W11308807 (CONTROL) and 1 WPW10653840 (DOOR LATCH)"

Near Alexander St, Killeen, TX 76541
Jimmy J.

Jimmy J.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for burner not igniting. Removed harness wire with small gash and installed new harness wire. Igniter lighting as designed. Job complete.

Near Antioch Ave, Pflugerville, TX 78660
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived onsite for dishwasher not drying dishes and dispenser cover broken. Ran test diagnostics, no error codes found. Ran test cycle and all cycles passed. Replaced broken dispenser cover, tested unit and unit functioning properly. No leaks present at this time. Job complete."

Near Eragon Dr, , TX
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site to inspect refrigerator frosting.No service preformed on this date and call.Job complete

Near Crosscut Loop, Killeen, TX 76542
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer not heating. Upon further inspection, I opened the door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back left corner vent. Using my vent test kit, I tested the airflow in the unit and it failed. I demonstrated to the customer the test and then removed the vent from the back of the unit and tested again. The unit passed this test. I checked the element and found the middle plate beginning to warp and crack. I replaced the element and tested and unit is operating/heating as designed. No lint observed during service, job completed. I recommended that the customer have their vents checked professionally for any blockage."

Near Silver Spur Ln, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WFW560CHW1 Arrived on site and inspected front load washer leaking water.Ran diagnostic and confirmed the complaint.Removed the back cover and powered unit on and ran a quick cycle and discovered the drain hose from the drain pump to the back wall is damaged and the source of the leak.Ordering the hose.Office to reschedule with customer for return service visit.Water left off at the wall.Needs more work ; ordrng 1 W11316671 (HOSE FROM DRAIN PUMP TO BACK WALL)

Near Westwood Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to replace door, ice door, and UI, after replacing, found dent in new door, took picture, also found front UI broken, ordering new door and front UI. Returning tech to mark door damaged. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10895452 (DOOR) and 1 W11293308 (FRONT UI)"

Near Majestic Ridge Rd, Austin, TX 78738
Noah D.

Noah D.

RANGE JENN-AIR JDRP548HL00 "Arrived on site to inspect range for issues igniting, upon inspection found the tubing blocked and sputtering, replaced tubing and Ng orifice worked correctly but when switching to old Propane from part, the flame sputtered again. Ordering LP conversion for new orifice. Office to reschedule. As soon as possible please ; ordrng 1 LPCONVERSION (LP CONVERSION)"

Near Carson Ridge, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for fridge raider that’s not cooling. Inspected unit and work area. Put gauges on the unit and found refrigerant had completely vacated the system. Put unit under a vacuum and found unit slowly leaking in air. Found hole and die dryer. Replaced air dryer and resealed system. Tested unit and unit held a vacuum. Charged unit and unit started at 125 psi on the high side and two psi on the low side and climbed up to 140 psi on the high side and 1 psi on the low side. Unit is working as designed. Call complete.

Near Lakeland Park Cir, Mart, TX 76664
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and installed new console. Calibrated unit and tested operation. Unit tests good. Job complete

Near Co Rd 200B, Burnet, TX 78611
Tyler  G.

Tyler G.

DRYER GE GUD27ESSMWW Arrived on site for dryer not heating. After disassembly I found that the heating element had a fried purple wire broken from the heating element. Will need to return with entirely new main harness kit for dryer half of stack unit. Office to reschedule once we can locate part number and availability of part.; ordrng 1 UNKNOWN (DRYER MAIN HARNESS )

Near E Main St, Florence, TX 76527
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator damper control making a noise. Ice maker is making good ice. Complete. Replaced damper control and noise is gone. All functions tested good. Complete

Near Dancing Oak Ln, San Marcos, TX 78666
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WOS51EC0AS00 Arrived on site for oven that would not turn on and not receiving power. But arrival found that the oven was being supplied 240 bucks still found out there’s no power from the terminal block being sent to the main control this was due to the thermal that protects the board from overheating had one I made repairs to the unit and found everything is functioning as designed call complete

Near Lookout Oaks Ct, Salado, TX 76571
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for Northridge raider that’s making a buzzing sound. Inspected unit and work area. Found unit making a buzzing sound as soon as the compressor kicked on. Remove back cover and fan back cover completely dented and vibrating against the compressor as it was running. Removed dent and leveled unit. Unit is running as designed. Call complete.

Near Pompano Park Dr, Waco, TX 76706
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washer that would not lock the lid. Inspected unit and work area. Placed you in service diagnostics and found an F5 E2 (lid would not lock) error code. Replaced latch and tested unit. Unit is working as designed. Call complete.

Near Ver-Lo Dr, Lorena, TX 76655
Noah D.

Noah D.

WASHER WHIRLPOOL WFW5620HW1 "Arrived on site to inspect washer for not finishing cycles, upon inspection and install of ACU found no issue with cycles but customer is still worried about the drum pulling out strings of fabric. Ordering bellow will need to speak with CS about tub. Office to reschedule ; ordrng 1 W10818945 (RETAINER ) and 1 W10897390 (BELLOW ) and 1 W11048199 (RETAINER )"

Near Turtle Ln, Seguin, TX 78155
Al R.

Al R.

DISHWASHER WHIRLPOOL DU850SWPT0 Arrived on site and inspected dishwasher not cleaning complaint.Ran unit and unit tested as designed.Tenant was used to putting dishes inside without rinsing and was not pleased with the performance.Unit works as designed.No leaks detected at time of service.Job complete

Near Sydney Harbour Ct, Killeen, TX 76549
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and inspected refrigerator not cooling.Found the compressor came on and cut off within 5 seconds indicating the start device and capacitor were both defective.Removed and replaced both.Reassembled and advised customer to wait approximately 24/48 hours for unit to reach optimal temperatures.No leaks detected.Job complete

Near Nathan Dr, Copperas Cove, TX 76522
Noah D.

Noah D.

DRYER MAYTAG MED7230HC0 "Arrived on site to inspect dryer for making noises. Installed duct and added more pads, no change happened, ordering wheel and extra seals. Office to reschedule ; ordrng 1 697772 (WHEEL) and 1 FOAMSEALS (FOAMS SEALS) and 1 W10841728 (SEAL)"

Near N Kowald Ln, New Braunfels, TX 78130
Jonathan M.

Jonathan M.

RANGE KITCHENAID KSEG700ESS1 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced convection fan and tested unit. Unit is quiet and working as designed. Call complete

Near Remington Park Dr, Robinson, TX 76706
Al R.

Al R.

WASHER WHIRLPOOL MVW7230HW0 Arrived on site and inspected washer and found error codes related to off balance loads.Confirmed the F0E5 and F0E9.Tested and calibrated the unit and started a consumer load and unit worked properly.No leaks detected at the time of service.Job complete

Near Isabelle Dr, Copperas Cove, TX 76522
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site and tested operation. Found gasket coming out on top. Attempted to reseat gasket and found gasket just comes back out. Installed new gasket and found door liner separating from door causing gasket to fall out. Unit will need new door to repair. Office to schedule return services for door. Customer aware; ordrng 1 LW10638684 (dor-fip)

Near Short Circuit, Horseshoe Bay, TX 78657
Al R.

Al R.

DRYER WHIRLPOOL NED4655EW1 Arrived on site and inspected dryer rattling noises.Confirmed the complaint and found the pulley wheel defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete

Near Boulder Run, Harker Heights, TX 76548
Tyler  G.

Tyler G.

WINE COOLER KITCHENAID KUWR304ESS00 Arrived on site for wine cooler diagnosed with a bad sealed system. After installing all previously ordered parts we were able to retest unit for leaks and other issues. U it has no further problems and is working as designed. Call complete

Near Green Creek Dr, Salado, TX 76571

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