Service History 949

Near Austin, TX 78738
Cliff
Job Details: 12/17/2018
RANGE KITCHENAID KDRU783VSS03 Arrived on site to replace control and meat probe Jack for range. Replaced control panel board and right side oven appliance manager along with latch. Tested unit prior to replacing meat probe Jack and found all is functioning properly at this time. Meat probe Jack and second appliance manager we’re not needed.
Near Austin, TX 78729
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4950HW0 "arrived on site to inspect washer vibrating too much. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I place the unit in manual test mode and tested the high spin mode. The basket began to move around and the unit was vibrating badly. I stopped the unit and lifted the top panel to find that the back right suspension rod was not seated correctly. I adjusted the rod and seated it correctly and tested the unit again and it operated as designed in high spin mode. I put the top panel back on and tilted the unit back and inspected the motor components. All looked good. No water leaks observed during service, job completed."
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site , replaced door , name plate ,handle screws , door plugs . Will need small door bin . Ship direct to customer . Bin is cracked . No water leaks detected at time of service . Job complete .; ordrng 1 CNOTES and 1 WPW10351081 (bin-cntlvr DTC)"
Near Austin, TX 78748
Leonardo
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE204ESS4 Arrived on site to replace tub. Replaced tub test unit for leaks no leaks present at this time. Door closing correctly job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIS18PNZW2 "Arrived on site. Replaced harnesses and control. Ran diagnostics test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up completely. No leaks present. Job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
DISHWASHER GE GSD6600G02WW Arrived on site to replaced drain pump. Replaced drain pump test unit and unit draining correctly. Old drain pump was full of food making unit not drain and burning out drain pump. No leaks present job complete.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
MICROWAVE JENN-AIR JMV8208CS0 "Arrived on site. Check for light issues. Found bulb out. Replaced bulb and cycled, all functions tested OK. Job complete"
Near Austin, TX 78733
Scott
Job Details: 12/17/2018
DRYER WHIRLPOOL MED6000XW0 "Arrived on site , replaced motor and blower wheel . Unable to remove blower part off shaft . Unit in now operating normal . Job complete . Cleaned out lint from unit at time of service ."
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
WASHER WHIRLPOOL MVWX655DW1 Arrived on sote for complaints of unit leaking while in use. Started cycle and within minutes water was leaking. Found leak coming above GEARCASE. Replaced GEARCASE and tests functions. Tested good. No Leaks on site
Near Temple, TX 76502
Al
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer leaking Oil. I confirmed the complaint. I removed and replaced the gear case and the cam. Calibrated and tested the unit. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78751
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Did regard this add on , didn’t need it"
Near Austin, TX 78751
Scott
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG520S0FS0 "Arrived on site for oven not working . Found bake and broil not working . Burners are functioning .installed spark mod , still not sparking in oven. Ordering control,. Return 12/18 no gas leaks detected at time of service . Job complete .; ordrng 1 W11027098 (CONTROL)"
Near Robinson, TX 76706
Arthur B.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW3 "Arrived onsite for customer complaint of top load washer not filling and getting “LF” error code. Ran diagnostics and found error code F8E1 (Long Fill) error. Removed and replaced water inlet valve. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Round Rock, TX 78681
Jonathan
Job Details: 12/17/2018
RANGE MAYTAG MGR6600FZ1 Arrived on site for range broil not igniting. Per diagnostics and tested. Gained access to spark module and igniter. Found ware to igniter pinched. Corrected wire tested several times. Tested all other operations . All tested good
Near Austin, TX 78750
Paul
Job Details: 12/17/2018
MICROWAVE KITCHENAID KMHC319EBS2 Arrived onsite for the microwave that will not turn on. I found the 20 amp fuse blown. I checked the components and found no reason for the fuse to blow. I tested the unit in all selections and the unit is working as designed. Call complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED85HEFW0 "WED85HEFW0 Arrived to inspect noise. I found the unit had a bad vibration and after inspecting, discovered lint irregularly deposited within the blower wheel. I removed the lint and reassembled the unit and tested. Normal function resumed. No leaks observed and lint removed during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site. Check for oven door issues. Glass shattered when oven was in use. Will need inner and outer glass and hinges to repair unit. Office to resch ; ordrng 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door) and 1 W10330077 (glass-door) and 1 W10409946 (glass-door)
Near Austin, TX 78702
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG114SVB0 Arrived on site to test unit for oven turning off with in minutes. Test unit oven turning on but then can hear a button click and turn off. Unit starting giving a F2E1 error shorted key pad. Unit heated to 350 job complete
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for “not drying dishes” complaint. Inspected unit and found heater out of range. Removed and replaced heater. While testing unit for functionality, found unit leaking from diverter. Door missing friction pads, as well. Ordering new pump/motor assembly and friction pads. ; ordrng 2 WP8268961 (pad)s and 1 WPW10671941 (pump&motor)"
Near Kyle, TX 78640
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of freezer fan noise issues. I found slight ice build up on evaporator fan motor, I tested defrost heater in diagnostic mode, heater circuit tested good, I reprogrammed the defrost cycle to defrost every eight hours of compressor run time. Unit tested good."
Near Austin, TX 78757
Paul
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS5 Arrived onsite for the dishwasher that is leaking from the front. The customer stated it was dripping out of the front bottom in the middle of the machine under the door. Mr stated it also leaked the next morning on a rinse cycle with no detergent. I ran the diagnostics cycle and there were no stored codes. I had the outer door removed while running the cycle and the vent never leaked. The fill and drain hoses are not leaking. The pump never leaked. We ran a rinse cycle and there were no leaks found. The sound barrier at the bottom of the machine is completely dry at this time except for one spot on the left center side at the bottom of the door. I found part of the sound barrier down in the over flow trough at the front of the tub and I suspect the sound barrier had been wicking water until it would start dripping. I corrected the sound barrier. Call complete.
Near Belton, TX 76513
Al
Job Details: 12/17/2018
DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer taking several cycles to dry. I confirmed the complaint and checked the element, fuse and cutoff. The element and fuse showed no continuity. I removed and replaced the element and fuse. Reassembled the unit and unit tested as designed.Unit showed 240/120/120 when connected to outlet.Customer satisfied.JOB COMPLETE"
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 "arrived on site to install previously diagnosed and ordered parts. I arrived with the correct gearcase and had the unit disassembled from the previous service call. I installed the gearcase and components, basket and washplate. I had to use the drive block retainer from the hub that I ordered due to the one that came with the basket broke. I calibrated the unit then tested and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Buda, TX 78610
Leonardo
Job Details: 12/17/2018
DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for no water going in to unit. Test unit and found water turned on but unit still not getting water in. Pulled unit out and found main water supply line twisted making water not get in to unit. Untwisted line test unit and unit getting water in and working as designed. Job complete no leaks present at this time.
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to test unit for no display. Test unit and can hit the buttons but no display. Replaced console test unit and unit test god unit heating correctly and display working as designed. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 12/17/2018
DRYER WHIRLPOOL WED75HEFW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the right side panel due to the bottom front corner being badly damaged. Once I had the unit put back together I tested it and it operated as designed and was very quiet. No lint observed during service, job completed."
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
COOKTOP MAYTAG JED8430ADB "Arrived on site replaced glass cooktop . Customer was informed bye wife the left front burner was out as well. Also fan switch is good but bracket holding it is broken . ; ordrng 1 RETURNTRIP (20.00) and 1 W10823704 (ELEMENT ) and 1 W11088181 (INF SWITCH ) and 1 WP74005965 (knob sleev) and 1 WP7739P122-60 (KNOB FAN )"
Near Elgin, TX 78621
Thomas L.
Job Details: 12/17/2018
WASHER AMANA NTC3500FW0 Arrived on site for Noisey operation. Tested unit. Found noises coming from impeller and drain pump. Bolts were Lose. Tightened them. Sound levels are now normal. Water connections were all dry.
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F4E3 (motor not working). I cleared the code and continued with testing. The unit dispensed water into the tub and when the motor was to come on, it didn’t operate. I advanced through diagnostics and the drain pump came on and the heating element came on as well. I tested ohms to the motor at the control and found it open. I removed and replaced the sump/motor assembly and tested the unit again and this time it operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 12/17/2018
OVEN KITCHENAID KODE300ESS02 Arrived on site and tested operation. Customer stated they were baking in the lower oven and noticed the upper oven glass had developed condensation on it. Ran lower oven and found some warmth coming from top gasket area. Installed new gasket and tested. Unit working properly. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
COOKTOP KITCHENAID KCED606GSS00 Arrived on site to replace bezel for cooktop. Replaced part and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78741
Kevin
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and found washer is not draining, inspected drain catch and found some clothing items. After clearing catch washer will now drain properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78730
Paul
Job Details: 12/17/2018
COOKTOP JENN-AIR JGD3536BS00 Arrived onsite for the cooktop leaking gas and the customer was unable to turn off the left front burner. I found the LF burner valve locked up and weeping gas. I advised the customer to leave the gas off and the unit unplugged. Need to replace the valve and possibly the switch harness. Ordering W10831822 VALVE-BRNR & WPW10239017 HARNS-WIRE. RS for Thu 12/20.; ordrng 1 W10831822 (VALVE-BRNR) and 1 WPW10239017 (HARNS-WIRE)
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/17/2018
RANGE JENN-AIR JGRP548WP02 "Arrived on site to replace trim on range, I replaced trim, unit tested good."
Near Kempner, TX 76539
Al
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to install previously ordered parts. Installed parts, and unit tested as designed.Job complete"
Near Austin, TX 78744
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and ran tests 3, 4, and 36, this represents all of the moving parts in the refrigerator. Spoke with tech line and they did not have any recommendation for correcting intermittent noise customer is experiencing. No water leaks from connections at time of service, SR7723683800"
Near Florence, TX 76527
Jerry C.
Job Details: 12/17/2018
DRYER GE GTD33GASK0WW "GTD33GASK0WW Arrived to inspect no tumble. I found the belt had broken and I removed and replaced it. I tested the unit and ensured proper belt tracking. Operational test good, no lint within new chassis and no gas leaks detected during service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL GSF26C4EXY03 "Arrived on site. Checked for no cool issues. Found refrigerator kicking off randomly. Called tech-support and they are recommending replacing UI for problem.Part. 219.82 rf320 69.99. Replaced UI and cycle, all functions tested OK.
Near Lago Vista, TX 78645
James
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE530C0ES1 Arrived on site and tested operation. Found convection motor just humms. Accessed motor and found harness caught in motor. Installed new motor and tested operation. Unit working properly. Job complete
Near Austin, TX 78747
Leonardo
Job Details: 12/17/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for front burners not igniting. Found bad cap replaced cap kit test burners and burner igniting right away job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS01 "Arrived on site for customer complaint of water not dispensing, found faulty water valve ordering valve. ; ordrng 1 W10865826 (valve)"
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KUID508ESS2 Arrived on site for thin ice condition. Replaced inlet water valve and control with Manufacturers recommendation to achieve higher fill level thus thicker ice. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found that both of the upper rack stops were missing. I installed two new stops and tested the rack and it no longer falls out. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
COOKTOP WHIRLPOOL WFE540H0ES1 WFE540H0ES1 Arrived to inspect heating issue. The FL element would not heat and I found the overload had failed and registered 10Kohms. I removed and replaced the element and tested. The RR would short cycle and I r moved and replaced it as well. Operational test good.
Near Austin, TX 78722
Joseph C.
Job Details: 12/17/2018
OVEN WHIRLPOOL WEG730H0DS0 "Arrived on site for “F8E0 error code” complaint. Had customer preheat unit 15 minutes, prior to my arrival. When arrived, unit still had no issues. No leaks detected, at time of service.
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to inspect no power. I found the right mounting screw had been driven incorrectly and it contacted the power filter and showed it, also damaging the outer wrapper. Office to order filter and wrapper. ; ordrng 1 W11207441 (WRAPPER ) and 1 WPW10531156 (filter)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFG540H0ES1 "WFG540H0ES1 Arrived to inspect temperature issue. The customer was having issues with baking times taking too long. I checked the sensor within service mode and it read 76 degrees vs the thermocouple of 74.4. I tested at 350 and the unit claimed preheat at 345. 319, 358, 317, 370. True earring of the thermistor within service test mode showed a 20 difference in thermocouple vs sensor reading at high cycle portion. I induced a positive offset and advised the customer. The burner was making a blowtorch sound and I found it required an adjustment of the air shutter to get it to burn cleanly and correctly. Operational test good, no gas leaks detected during service."
Near Cedar Park, TX 78613
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found freezer light out and fresh food light slowly come on but are dim. Also found both crisper drawers cracked and causing the handles to come off. Installed new freezer light to correct light issue. Unit will still need crispers to complete repair. Office to get AUTHO for crisper drawer replacement ; ordrng 1 CNOTE (AUTHO) and 1 WP2188656 (pan-crispr) and 1 WP2188664 (pan-meat)
Near Austin, TX 78721
Joseph C.
Job Details: 12/17/2018
MICROWAVE IKEA IMH172FS0 Arrived on site for “door switch broken” complaint. Inspected unit and found door switches and interlocks faulty and bottom interlock broken from mount. Removed and replaced door interlocks and switches. Unit tests good.
Near Austin, TX 78728
Wesley
Job Details: 12/17/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and installed saps to repair unit. Now burners ignite as designed.
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site to install new door. I found the liner of the new door to be dark grey and the liner of the unit is white. Instructed customer of issue and that the door will take 6-8 weeks to arrive ; ordrng 1 LW11039240 (dor-fip BLACK SS W/ WHITE LINER)
Near Austin, TX 78747
Kevin
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site and found washer will enter a diagnostic cycle but it will not lock, or enter Tests 51 or 52. Replaced control board and diagnostic cycle is now working properly. Customer is having intermittent issue where cycles change. Requested that they monitor it for correct operation a control panel may be needed. No water leaks from connections at time of service."
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDE70FXBL5 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found vent assembly not closing fully causing unit to leak. Replaced vent assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/17/2018
OVEN WHIRLPOOL KODE500ESS02 KODE500ESS02 Arrived to inspect keypad error. The unit did have the keypad and stuck key errors stored in memory. The customer showed me a video that illustrated a large amount of steam coming out of the vent at the left third of the lower UI area. It appeared to be heavy enough to cause UI misreads and I inspected the door gasket. The gasket was compressed and had some hardened areas and I elected to remove and replace it. The dirk required adjustment to ensure complete closing and I tested via door lock actuation within service test mode. Operational test good.
Near Cedar Park, TX 78613
Lou
Job Details: 12/17/2018
WASHER MAYTAG MHW8000AG0 "arrived on site to inspect washer leaking from inlet. Upon further inspection, the customer showed me where the unit was leaking. Water is constantly dripping from the inlet at the door. I removed the top panel and placed the unit in diagnostics and tested with no error codes. The unit operated as designed, but while testing, I found that the inlet was constantly releasing water into the unit at a steady stream then would slowly come to a drip. Using my multimeter, I verified continuity to the water valves through the harness at the connectors at the control (1.04 ohms). I verified VAC at the valve (125 VAC). I then tested the diverter valve and found that continuity checked good (1.03 ohms) so I checked VAC at the diverter valve for the inlet and found 125 VAC from the control. I am ordering the diverter valve and scheduled return service for 12/18/18. No water leaks observed during service other than at the inlet. Water was turned off at the wall outlet.; or
Near Waco, TX 76712
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to replace the freezer door due to wires are broken. Replaced the door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78748
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for failed compressor. Evacuated system removed compressor and drier,installed new compressor a and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for ice machine over producing ice now. Tested thermistor to find it out of range causing the over ice production now. Replaced thermistor. All water connections are dry.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/17/2018
DRYER WHIRLPOOL LHI5801W0 Arrived on site and replaced unit fuse to restore operation. Advised customer to clear venting to prevent heating related problems in future.
Near Lakeway, TX 78738
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site for failed compressor. Removed refrigerant from system found excessive amount of oil in system while removing compressor and drier. Installed new compressor and drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on found oil blocking cap tube installed another uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78754
Joseph C.
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for “no power to oven” complaint. Inspected unit and found thermal fuse blown. Removed and replaced thermal fuse. Tested unit. Unit is performing as designed.
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Checked for no ice issues. Ran diagnostic test and found compressor not kicking on. Found loose connection at relay not allowing compressor kicked on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Checked for no ice issues. Ran diagnostic test and found compressor not kicking on. Found loose connection at relay not allowing compressor kicked on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
ICE MACHINE WHIRLPOOL GI15NDXZS2 "Arrived on site. Checked for no ice issues. Ran diagnostic test and found compressor not kicking on. Found loose connection at relay not allowing compressor kicked on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near Woodway, TX 76712
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite for customer complaint of huge ice block in ice bin and leaking. Removed door and found water fill tube was not properly installed into icemaker. Properly installed icemaker and tested water valve. Water now flows properly to icemaker mold. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78723
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for no ice. Found fill tube constantly freezing . Defrosted fill tube replaced icemaker and valve. Removed filter ran icemaker through a cycle water filled icemaker advised tenant to have filter replaced
Near Seguin, TX 78155
Robert
Job Details: 12/17/2018
DISHWASHER AMANA ADB1100AWW5 Arrived on job for complaints of heat dry light not lighting. Confirmed light on control not working. Replaced control and test dishwasher operation. No leaks detected at time of service
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDTA50SAHB0 Arrived on site to replace sump and motor. Replaced s p and motor test unit for leaks no leaks present at this time. Unit washing correctly and drying correctly job complete.
Near Austin, TX 78732
Paul
Job Details: 12/17/2018
DRYER MAYTAG MEDE500VW1 Arrived onsite for the dryer with a loose filter housing. I found the right side inner screw missing from the housing. The housing was not broken and was still in good condition.
Near Austin, TX 78737
Luis
Job Details: 12/17/2018
FREEZER FRIGIDAIRE FPUH19D7LF1 "CNOTE!!!!Arrived on site for no cool. Removed evaporator cover found ice ball on evaporator and traces of uv dye on exchanger diagnosed leak in system unit will need compressor,heat exchanger,evaporator and uv drier. Will need 2 hours for repairs; ordrng 1 297217900 (EXCHANGER) and 1 297414901 (EVAPORATOR ) and 1 5304478809 (COMPRESSOR) and 1 CNOTE (NOT A CALL BACK PAST 90DAYS) and 1 NEEDAUTHOAND2HRJOB and 1 TH90SF8404 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV), states that autho needed"
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
OVEN KITCHENAID KEBS109BSS00 Arrived on site to test unit for no display. Test unit and found bad thermal fuse. Test unit and display working. Turned oven on to 350 and unit heating correctly. Job complete.
Near Hutto, TX 78634
Jonathan
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for microwave hood light not working. Customer stated that he had replaced light and was not working. Performed diagnostics and tested voltage at control. Found control not sending voltage to light. Will need to replace control to complete repair. Schedule return for the 18th. ; ordrng 1 W10892389 (CONTROL )
Near Georgetown, TX 78633
Jonathan
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WOC54EC0HS00 "Arrived on site for oven combo unit intermittently getting error code F8-E0, blower speed sensor fault. Tested speed sensor resistance and found within range. Performed diagnostics mode and tested blower and found control not reading blower. Removed failed control and blower. Installed control and blower. Tested unit, all tested good."
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
DRYER MAYTAG MEDB835DW3 Arrived on site for the unit is making noise. Tested the unit and found the rollers on the unit are defective and worn out. Used the repair kit and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Waco, TX 76712
Arthur B.
Job Details: 12/17/2018
DRYER MAYTAG MEDB880BW0 Arrived onsite for customer complaint of dryer not heating. Removed power cover and found 240v. Removed bulkhead and checked continuity at the element and cutoff. Found no continuity on both. Removed and replaced element and TOD. Reassembled and tested. Dryer now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78731
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for not dispensing water tested water dispenser no water,tested measure fill no water,valves not energized. Replaced main control and ui. Tested water dispenser water started then stopped. Replaced housing and dual valve. Reassembled unit tested water dispenser unit working as designed"
Near Woodway, TX 76712
Arthur B.
Job Details: 12/17/2018
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived onsite for customer complaint of wall oven shut off and on mid cycle. Tested unit and found during cycle, UI would reset and come back on. Breaker will not trip. Unit would come back on and reset. Control has been replaced by prior service company. Ordering UI to complete repair. Advised OF to R/S due to part availability. No other issues found.; ordrng 1 W10864157 (panl-cntrl ss )"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS5 "KDTM354DSS5 Arrived to inspect no water circulation. I found the pump would engage, but it would not rotate and only hummed. I discussed the issue with CS and the pump and motor assy was S-Coded. I removed and replaced the sump assembly and tested. Operational test good, no leaks observed during service.
Near , TX 78610
Kevin
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site and inspected microwave and pound it is making fan noise and magnetron noise during operation. Replaced magnetron, capacitor, and diode and corrected fan, microwave is now operating properly and noise has stopped. Job complete"
Near , TX 78610
Kevin
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher and found no heat at the end of the diagnostic cycle. Found left connector to heating element is off and after correcting heating function has returned. Ran another diagnostic cycle and dishwasher is operating properly. Confirmed incoming hot water and rinse aid are present, no water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Wesley
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and found unit operating as designed, after replacing broken lower spinner arm. All checks good."
Near , TX 78610
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived on site and inspected refrigerator and found diffuser/damper is rattling during operation. Will need to bring back a new one to correct the issue. No water leaks from connections at time of service; ordrng 1 W11164593 (DIFFUSER)
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and installed new ice maker. Ran test 57 to test harvest cycle then ran test 45 to fill ice maker. Unit tests good. Job complete
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/17/2018
DISHWASHER GE GDT535PSJ5SS "GDT535PSJ5SS Arrived to instal parts. I found the unit had been in over-current protect mode and I reset it and replaced the element. I tested the elements and they were within .4 ohms or each other, but I elected to replace. The unit worked as designed and did not fail throughout tested. No leaks observed during service."
Near Austin, TX 78704
Scott
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for tub replacement , when starting to transfer parts , found wash motor and drain pump motor are also rusting out . Stopped repair and talked to service Manager. Will need to order sump and motor , drain pump ,and sensor . Unable to test unit , as it’s uninstalled . Please call customer to set time up for return . ; ordrng 1 W10723295 (sensor) and 1 W10724439 (pump-drain) and 1 W11085683 (SUMP AND MOTOR )"
Near Austin, TX 78732
Paul
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the refrigerator with a water leak coming from the bottom of the unit. I found the drain line plugged with debris causing it to overflow out the top of the tube. I cleared the drain line and sealed it to the bottom of the unit. Call complete.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to install previously diagnosed and ordered parts. Customer was not home at the time of service, but left a note on the front door for me to go in and service the unit. Per service pointer #W11042572, I removed and replaced the main control and the UI panel. I calibrated the unit, then tested in diagnostics and the unit operated as designed with no error codes. No water leaks observed during service, job completed. As I was leaving, the customer arrived so I explained the repair that I completed."
Near Austin, TX 78746
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL MMV4205DH1 Arrived on site to test unit for unit not starting after closing door. Test unit and found bad 3 way switch. Replaced switch . Test unit and unit test good unit starting and heating correctly.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site. Check for agitator issues. Found agitator warped allowing cloths to get underneath agitator. Replaced agitator and cycle, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Jonathan
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFF2558VEB3 "Arrived on site for refrigerator FC door not sealing and not making ice. Inspected door rails and gasket. Removed ice buildup and rails checked okay. Advanced ice maker cycle and found motor not activating. Tested voltage to ice maker and found present. Found gasket at bottom of door not staying in place. Flipped gasket (top to bottom) found issue is with door inner panel not holding gasket. Added whirlpool approve adhesive to help hold gasket in place. Tested ice maker cycle and inspected gasket. Advised custom to wait 24 hours and recommend 48 hours before opening door for adhesive to dry. All tested good, no water leaks present.