Arrived on site to diagnose a refrigerator that is not producing ice since previous trip. Found icemaker failed and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site to inspect wall oven door locked. Upon further inspection, I found the unit oven door unlocked and able to open. I placed the unit in diagnostics and checked for error codes. I found F6E4 dated 2017. The unit wasnt manufactured until 2019. I cleared the codes and tested the components and could not hear the control relays opening. I did a factory reset on the control and retested the components and they are functioning properly. Due to the error code, I removed and replaced the main control and programmed. Retested and unit is operating as designed. Being as this is a new build and vacant, I left a brochure and left instructions on connecting the unit to WiFi. I made contact with the builder and recommended that they let the new homeowners know to connect to WiFi. Job completed."

"Arrived on site for a defective door,replaced left side door checked door seal good,checked door operation to switch good."

"Arrived on site for knocking . Ran diagnostics got f7 - e 1,5,7 codes . Ran diagnostics wash . Loud noises in Agitation, in spin cycle got electrical squealing noise from Actuator. Replaced Actuator checked all connections and wire harness. Ran calibration and diagnostics wash all checked normal. No water leaks detected at time of service, job complete"

"Arrived on site for no cool. Powered unit on compressor not powering on,removed start device found burned out starter to the compressor,replaced the starter powered unit on compressor powered on. ; used 1 8201786 (Start device) from stock"

Arrived onsite for ice maker dumping to much ice. Upon arrival found unit to be operating as designed spoke with customer on cup holding to keep ice coming into it as ice was called for. Job Completed.

Arrived on site for dishwasher not filling with water. Inspected unit and work area. Put unit into diagnostics mode and found error code F6e1 low water level or no water. Inspected float switch and found it free of debris. Then ran unit through diagnostics cycle and found it not filling with water. Then gained access to the inlet water valve. Removed it and installed it and found it clogged. I inspected new inlet water valve and tested unit found unit filling with water now and check for leaks a none found at this time. Unit working as designed. Job complete.

"Arrived on site and inspected refrigerator and found lower icemaker doesnt have any production. I attempted to manually cycle icemaker and it would not turn, replaced icemaker and the new one cycled immediately and filled with water, job complete"

"Arrived on site for door issues. Found door making loud squeaking noise,removed door added grease to cams and hinges,reinstalled door,adjusted door height,door sealing correctly and noise is no longer present"

"Arrived on site for freezer door issues. Found door not fully opening,diagnosed defective bearings in tracks

"Arrived on site to replace door, after replacing, unit tested good."

Arrived on site for Leaking Hot Air and is ruining floors. Customer had oven preheated to 350 upon my arrival. I inspected the bottom trim vent and this is where the heat is coming from. I explained to the customer that this was a vent and showed her a photo of this vent and the blower in the parts breakdown. Explained that this was completely normal and it is venting out the warm air to keep the air circulating the heat inside.

"Arrived on site and inspected washer and found display is defective, took one picture. Replaced consul and new display is operating normally, job complete"

Arrived onsite for dryer stilling have vent issue . Upon arrival found unit lint screen not being cleaned called techline and got it documented SR7731230482. Job Completed.

Arrived onsite to replace previously diagnosed parts per Whirlpool tech line. Replaced compressor and dryer. Pulled vacuum and held. Charged to spec and ran unit. Used test 40 to check running pressure. Step4 125/30. Step 5 Final readings 125 on high and 20 on low. Unit is running and functioning properly. Recommended customer place a bottle of water in the freezer and monitor. When frozen and after 24 hrs temps are ideal. Job complete

Arrived onsite for dishwasher not operating. Upon inspection I found the unit not getting water. I pulled the unit out and found the water line kinked to the unit. I was able to pull the line through the cabinet as I pushed the unit back into place. I tested the unit and it is now working as designed. No leaks detected during time of service. Job complete.

"Arrived onsite for refrigerator no cool in each section. Upon arrival unit was unplugged. Plugged unit in and clicked off. Compressor ramped up, then clicked off again. Replaced start relay. Compressor ramped up at 1.3 amps then settled at .9-1 amp. Ran unit and frost pattern began to form and unit is cooling down. Recommended customer put a bottle of water in the freezer and monitor if water freezes and full 24 hrs is given, unit is good to go. Job complete"

Arrived on call for complaint of not washing. Found the actuator not in correct position. Replace actuator and test. Washer working properly.

"Arrived on site for ice issues. Per customer off smell in ice,removed bin strong odor from ice container and ice,ordering a new icemaker and container,advised resident to empty unit and clean all shelves and liner; ordrng 1 W11284458 (Icemaker) and 1 WPW10558423 (Ice container)"

"Arrived on site to install previously diagnosed parts. Inspected part for damage, part looks good. Installed new top for dryer. Job complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, access valve, UV dye drier, RC evap,drip, and RC evaporator. While removing the evaporator, I found the RC defrost thermistor was bad, as were the RC evap cover and damper control. I advised the customer of my findings and they requested replacing whatever needed to be replaced. I removed and replaced the damper, RC evap motor harness with thermistors and foil taped and ziptied the defrost thermistor to the suction line, and replaced the evap cover. I vacuumed the system and install 5.5oz of R134a refrigerant and monitored pressures. Tested in diagnostics test #4 and pressures are good. Unit is operating as designed.No water leaks observed during service, job completed."

"Arrived on site to diagnose built In refrigerator with over temp alarm going off. Found temps in both compartments warm. Could feel heat radiating from the unit, especially top cover. Removed cover and checked compressor and found it scalding hot, no frost pattern on evap. Compressor, Evap, Heat Exchanger, drier and access valve, tubing kit, pan heater, permagum."

Arrived onsite for stuff in the freezer being over frozen and iced over. Looked at the unit and found that the seal along the freezer door had a gap and the refrigerator door somehow had fallen down a bit from the bottom hinge. Tightened screws for the bottom of door and pulled together and sealed as normal. Heated the gasket on the freezer door to close the gap. Was able to close the gap. Let tenant know to let the unit un plug the unit to unthaw for 48hrs before using once again and to have towels ready for the water that will come from the unit. Also called landlord to update on the issues and the fix as well. No issues at this time. Job complete

Arrived onsite for dishwasher not functioning properly. Upon arrival put unit in diagnostics and found stored error code for failed wash motor. Tested unit and confirmed motor not energizing. Will need sump and motor replaced.

Arrived on site to install previously diagnosed part. Shut off power and removed console and installed new console. Powered up oven and heated to 350 as designed. Job completed.

"On site for washer lights blinking and not able to start cycle. On arrival, unit was unplugged. I plugged it back in and verified that the lights were flashing one at a time down the line. I pressed and held the cancel button. Ran diag cycle, it completed. Verified polarity and power cycled unit. Unit functioning as designed. Call complete."

Arrived on call for complaint of handle loose and outer panel damaged. Will need outer panel to complete.

"Arrived on site and inspected refrigerator and found freezer temp is 14 degrees. Fresh food temperature is 42 degrees. Found frost pattern looks good, Spoke with CS, foam block kit should be added to evaporator and condenser fan replaced before diagnosing a complete sealed system repair. ; ordrng 1 8201798 (Foam blocks) and 1 2208903 (Condensor fan) and 1 2190685 (Fan blade)"

"Arrived on site to test unit for no heat. Found thermal fuse and cutoff both tested good. Found unit with failed heating element. Install new element, unit tested good, job complete."

Arrived on site for wall oven not reaching temp/ light not turning off in oven. Inspected unit and work area. Found unit with light on. I inspected switch and pushed it closed by hand to see if the light would turn off. It did not turn off. Continued clicking switch closed till the light turned off. The gained access to the control to test the switch at the harness. And found that the harness was good. Showing good continuity when switch works. I am ordering 1 oven door latch w1p883049.; ordrng 1 W10883049 (Oven latch)

"Arrived on site for customer complaint of unit not washing, found failed wash motor, I replaced sump assembly, unit tested good."

Arrived on site for refrigerator not powering on. Gained access to control and measured voltage and found none. Measured incoming voltage at power outlet and found correct voltage. Called Frigidaire tech support and spoke with Robert. He stated that failure is due to broken wire through cabinet (848996) . ;

"Arrived on site to install previous diagnosed parts. Removed failed thermistor and installed new. Removed remaining ice buildup and installed fan scroll as recommended to do by manufacturer when it has been removed. Performed diagnostics mode and tested thermistor circuit and found good. Put unit into basic defrost mode. All tested good, no water leaks detected during service.

"Arrived on site for pods sitting at bottom of tub . Ran diagnostics and found no water entering dishwasher . Valve is actuating. Removed supply line from valve , verified valve is open and no kinks in supply hose . Customer will need plumber to look at valve . No water leaks detected at time of service. Job complete"

"Arrived on site to inspect unit for tripping breaker when baking. Upon inspection found the unit was tripping when only bake was being used. Broil worked normally, changed control and found the unit worked till the alarm goes off where it trips breaker. Customer must have breaker swapped. Complete"

"Arrived on site to test unit for door interlock issue, tested found 3way switch shorted out and bottom interlock pushed in not allowing door key to go in correctly, replaced interlock with switches, tested unit, heating water for 1 min, water heating properly,

"Arrived on site to inspect unit for steaming during operation, upon inspection found the condensation from outside causing steam on motor. All functions worked. Complete"

Arrived on site for a cooktop that has a hot surface light indicator on always. Inspected unit and work area. Confirmed customers complaint and disassembled unit. Checked all burners by disconnecting wires and plug in the unit back in and found the left rear element causing the issue. Replaced element and tested the unit. The unit began to work as designed. Call complete.

Arrived on call to replace previous diagnosed parts. After installation test operation.

Arrived onsite to replace parts broken. Replaced parts. Re ordered new trim vent. Office to reschedule ; ordrng 1 WPW10310922 (trim-vent)

Arrived on site to diagnose washer with detergent level not dropping. Customer advised me they have the optimal dose model which should be injecting detergent. Ran unit and found level is full. Replaced the detergent pump and set the concentration to 3. Ran unit with customer present and new pump and verified that detergent is moving through the hoses. Unit now working as designed. Call complete.

Arrived on site for soap pod sitting at bottom . Found water shut off at valve . Turned supply valve on . Ran diagnostics. All checked normal. No water leaks detected at time of service. Job complete .

"Arrived on site for a dryer that has no power. Inspected unit and work area. Checked voltage to the terminal block and found 30 V between L1 and neutral, 122.7 V from L2 to neutral, and 89 V from L1 to L2. Checked voltage at the wall and confirmed the same voltage. Advise the customer if he would need to fix his electrical supply to the unit. Call complete."

Arrived on call for complaint of door not opening or closing. Found the motor for the door not working. Will need to replace motor. Ordered the control just in case. ; ordrng 1 W10278517 (Gear assy) and 1 WPW10775418 (Control)

Arrived on site for right front burner not lighting. Inspected unit and work area. Check front right burner and found that the valve to that burner was open too wide. I adjusted the valve stem and tested the burner and found it still not light. Then I installed a new burner head and tested unit and found that the burner lights every time with no hesitation. Unit operating as designed. Job complete.

"Arrived on site to test unit for noise. Found slight noise coming from bottom of door when opening and closing. Customer not home, customer allowed access, was not unless to replicate the noise. Applied dry lube to bottom spring, advised customer to test it out. No leaks detected, job complete"

On site to install previously diagnosed part. Replaced FC door. Switched over FC rails from old door. Made sure door was seated correctly and the gasket was sealing properly. Used heat gun to slightly form gasket. Peeled plastic and customer confirmed/approved that there were no scratches or dents. Unit functioning as designed. Call complete

"Arrived on site for microwave needing previously diagnosed mag, diode, and cap. Upon arrival confirmed prior complaint, then installed all 3 parts. Reassembled and tested unit. Found it fully heating as designed with no loud humming. Call complete"

Arrived on site for a washing machine that is not starting cycles after a load has been run through. The customer advised they?re having to unplug the unit and reset their unit every single time between cycles. Test of the unit and diagnostics and found an F5 E4 (lid not opened between cycles) error code. Ran the unit through an auto test in the unit ran as designed. The customer advised that they had reset the unit prior to my arrival so went ahead and replace the main control board. Tested the unit and the unit is working as designed. Call complete.

"On site to install previously diagnosed parts. Customer informed me that the freezer was still not cooling properly. Found ice covering evap cover in FC. 45 degrees in FC. At control, P1-2 P2-7 FC heater 122VAC, 31 ohms. From control P5-3 P5-4 FC thermistor, 7.4k ohms, 2.2vdc. Ran test 6 bi metal and heater. Took off evap cover. Found heater functioning. Found ice build up covering fan blades. Steamed out FC evaporator. Tested fan operation, found it functioning. Customer stated previous tech didnt steam out FC last trip. All defrost components functioning as designed. Informed customer that if the unit wasnt cleared of the ice buildup, they would experience the same issue due to the fan not operating because of ice around it. Replaced both paddles as previously diagnosed. Unit functioning as designed. Call complete."

Arrived on site for washer needing previously diagnosed hose. Upon arrival installed needed part. Reassembled and tested unit found no leaks and unit functioning as designed. Call complete

Arrived on site for wash machine that has no power. Inspected unit and work area. Confirmed customers complaint and checked voltage going to line filter. Found proper voltage. Checked polarity at the wall and found proper polarity. Found voltage going to the control but no voltage going to the user interface. Replaced main control and tested the unit. Customer also complained about his user interface having issues powering on by itself. Replaced the way as well and tested the unit. The unit began to work as designed. Call complete.

Arrived on site for refrigerator not making ice. Upon arrival customer stated unit started making ice 24hrs prior to my arrival but hadnt made ice for over a month before hand. I took tempmreading of FC found it at 0 and rc at 37. Ran harvest on ice maker and found it stopping occasionally during harvest even though 120v proper was steady. Replaced ice maker. Found new unit harvested as designed. Call complete

Arrived on site for washer giving f3e2. Upon arrival confirmed code. Customer also stated lights/buttons wouldnt always respond to input and. After further inspection I found some corrosion around thermistor on lower half of inlet valve plus some additional corrosive damage on ui control board. Found f0e4 and f8e6 errors. Replaced inlet valve. Found ui not always responding to input due to corrosion. Will need office to reschedule once availability of part is known.; O-emld tckt

Arrived on site and inspected customer having to unplug the unit to get it to power back on. Confirmed the complaint and quoted the customer and she okd he repair. Discovered the wrong part was sent from parts. Called office and spoke with PR who confirmed it was accidentally pulled in error. Part needed is WPW10503278 instead of w10830278. Ordering corrected WPW10503278 part. Office to schedule return services. ; ordrng 1 WPW10503278 (JAZZ BOARD)

Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer had the unit somewhat disassembled and advised they were trying to figure out where the leak was coming from. Found a leak at the back left-hand corner coming from the tub right underneath the suspension rod. Confirmed the customers complaint in the unit will need a new tub for repair. Ordering tub and drive basket hub for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item. Please schedule for two hours on the return trip. ; ordrng 1 CNOTE (2 HOURS) and 1 W10371566 (tub) and 1 W10528947 (drive hub kit)

"Arrived on site for a washing machine that is not spinning. Inspected unit and work area. The customer advised the unit doesn?t spin but it also does not wash. Ran the unit through diagnostics and found an F0 E5 (off balance load) error code. I ran the unit through an auto test and found the agitation sounding funny and the spin not spinning the basket but only spinning the agitator. Checked underneath and did not find any evidence of oil leaks or issues with the cam or shifter. Attempted to remove the wash plate and found it seized onto the driveshaft. Attempted to use vice grips and a dryer belt to lift up on the agitator. Could not get the wash plate up far enough to pop off. Attempted to push down on the wash plate to slide it back down and jerk it but the wash plate would not get past a certain point. End it will need complete rebuild for repair. Ordering outer tub, inner basket, clean out filter, hub drive assembly, splutch assembly, gear case, wash plate, and screws. The office will need to contact the extended warranty for authorization on the repair as well as contact about I need for two men and two hours. The unit is in a converted Backstep patio outside of the back of the mobile home. .; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 WP8533928 (screw CLEAN OUT FILTER) and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"

"Arrived on site and inspected dryer not heating. Confirmed the complaint and checked voltage at the outlet and got 21 volts. I also checked the standard 120 for the washer and got 124 volts. I accessed the breaker box and the switches marked for the dryer looked to be tripped. I turned them off, then on again and checked voltage at the outlet again and got the same reading of 21 volts. I checked the element, cutoff and thermostat and all were working properly. Customer saw my readings. I advised her the issue is with the outlet, not the dryer. Landlord to be contacted by the tenant. Job complete"

"Arrived on site for washer banging around during rinse/spin. Upon arrival found no errors in diagnostics. During spin tests (unit empty) and found inner basket wobbling within outter basket. Couldnt remove agitator from base. Found rust within screw mount in agitator. Also found back left suspension rod and front left rod weaker and not fully springing back up on each test. Will need office to reschedule once Availability of parts is known. Will need gearcase, agitator, suspension rods. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam assembly) and 1 W11161960 (Agitator)"

"Arrive on site for refrigerator making noise. Inspected unit and work area. Put unit into diagnostics mode and test all fans, compressor. Icemaker fill valve and all sounded normal. Then gained access to to the single inlet valve and found it functioning normal no clattering when calling for water. Then gained access to the dual valve and found it clattering when calling for water. Or ding 1 dual valve w11482383..; ordrng 1 W11482383 (Dual valve)"

Arrived on site for a washing machine that won?t drain spend. Inspected unit and work area. Confirmed customers complaint and found the door switch broken. Replaced the door switch and tested the unit. The unit is now working as designed. Call complete.

"Arrived on site and inspected garage fridge cooling issues. Unit was unplugged when I arrived. I plugged it in and noticed the compressor cut on for exactly 1 second, then cut off. I replace the start device and unit did the same thing. Checked the outlet and it had polarity and was at 120 volts. Amp draw on the compressor when it clicked on for 1 second was 25.6 amps. Ohm readings were 3.4, 4.7 & 8.9 SW & JC were assisting me on the sealed system thread. Ordering the compressor parts. Office to schedule return services with sealed system tech and 2 hours; ordrng 1 W10233961 (COMPRESSOR) and 1 2188823 (EVAPORATOR) and 1 876764 (Valve) and 1 AUTHORIZATION (Sealed system technician , 2 hours)"

Arrived on call for complaint of fan not staying on. Found the motor got really hot and shut down. Replace fan motor. After installation test operation.

"Arrived onsite and replaced damaged bin, unit Is otherwise operating as designed. All checks good. Unit is now operating as designed. Advised customer on repair."

Arrived onsite and tested unit for not heating and found possible loose power connection. Repaired unit by securing plug connection and found unit heating as designed. All checks good.

"Arrived on site to install magnetron cover, replaced magnetron cover, unit running as designed job complete"

"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found the ice door bent causing issues, replaced ice door and tested. Complete"

"Arrived on site and found dryer is showing door is opened it will not start a cycle found door switch is good and spoke with SW checked thermal limiter and found it has failed and may be causing error. I will also bring back control board if needed to ensure repair. Thermal limiter ordrng 1 134711401 (Thermal limiter outlet) and 1 809160802 (Control board)"

"Arrived on site to inspect unit for not stopping water from leaking, upon inspection found the unit solenoid stuck open as well as the basket pushed too far back. Leveled unit and replaced valve. Complete"

"Arrived on site to inspect unit for not turning off light, upon inspection found the units control board was shorted causing issue, replaced control and tested with new bulb. Complete"

Arrived n site for dryer not starting. Inspected unit and work area. Mead incoming voltage and found no voltage. Gained access to terminal block and to confirm no voltage and found burnt terminal block. Removed damaged terminal block and installed new. Informed customer that power cord is not covered. Job completed.

"Arrived on site to replace control, compressor, filter drier, and coupler, after replacing all parts, unit tested good."

"Arrived back on site to install previously ordered left and right hinge, lid and strike. Tested the unit and unit tested as designed. Customer satisfied. Job complete"

Arrived onsite for washer giving unbalance load error. Upon inspection found suspension had failed. Basket was bouncing all over the place. Replaced suspension rods and tested. Unit is functioning properly. Job complete

Sr#7731959863 arrived onsite and called tech line and spoke with Andy to document findings with oven that had poorly built cabinet that shifted when oven self clean was used. Oven is otherwise operating as designed. Advised customer findings.

"Arrived onsite for unit not make ice. Looked at the ice maker and tried to force a harvest, ice maker would not harvest. Replace the ice maker and forced harvest. Unit tested good. No leaks at this time. Job complete"

Arrived onsite for parts diagnosed parts. Replaced unit mag and mag thermostat tested unit and found it now operating as designed. Job Completed.

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to remove and replace the main control, main harness and broil element. I retested the broil and bake element and they both are with ohms range. Tested the harness and it is showing good continuity. Per the tech sheet for the cooks error code F1E0, I removed and replaced the main control and tested. Unit is operating as designed.

Arrived on site for dryer motor not coming on. I inspected the unit and work area. I found the motor not coming on. I tested voltage to the unit and found good voltage. I gained access to the lower wheel and found it wedged in place by a lint ball. I removed the ball and tested the unit. It is now working as designed. Job complete.

Arrived onsite and found fridge had been unplugged for a week due to cooling failure. Plugged back in and found freezer cool about 1 degree every minute. Compressor and fans are running properly.

"Arrived on site to diagnose refrigerator with issues with door closing in FC. Customer showed me optical eye cover door was hanging. Found top cover plastic broken. Ordering a flipper to resolve, also ordering other parts in case anything breaks changing over. ; ordrng 1 WP2198633 (Flipper) and 1 WP2198587 (Cover) and 1 WP2198635 (Spring) and 1 WP2198634 (Pin)"

Arrived on site to install previously damaged part. Removed UI console and installed new console with original UI. Powered up washer and washer is working as designed. Customer has a LB pamphlet from my previous visit. Job completed.

"Arrived on site to diagnose range with F1E0 error coming up when oven is used. Customer advised he told Whirlpool about the error and to come out with board. Board was not on hand due to 0 stock. Office to schedule when board arrives. ; ordrng 1 W11100515 (Mrc2 control)"

Arrived onsite for washer with standing water and making a humming sound. Upon arrival tested unit and found noise was coming from drain pump. Pump shorted. Will need to be replaced. Updated model number and found not compatible. Will need to re order drain pump. Office to reschedule. ; ordrng 1 W10876600 (drain pump)

Arrived onsite for unit not smell like gas is escaping from the unit. Used the gas leak detector and had the gas on. The whole time I looked at the unit and couldn?t smell and gas leak and the leak detector did not pick up any strong signals of gas.

Arrived on site to install previously diagnosed parts. Captured picture of missing model and serial number tag for quick pics. Removed burner plates and caps then installed new burner plates and caps. Tested all burners and range is working as designed. Customer was concerned about center burner not having a large flame. Explained this was a simmer burner and not meant to boil water or cook with. Just to warm items.

Arrived onsite for microwave with hood light not working. Upon inspection I confirmed the complaint. I accessed the main control and found the chipset for the light had broken or split. I replaced the main control and tested the unit. The unit is working as designed at this time. Job complete

Arrived on site to diagnose a cooktop that only one burner at a time will function. Found main power supply control failed. It will need to be replaced to complete repairs and office to set return appointment. WB23T10023 (Control)

"Arrived on site test unit for door not closing, tested unit found switch holders very loose causing door key not seeding correctly, also mounting brackets were not seeded correctly to the cabinet causing unit door from closing properly all the time, secured switch holders, installed unit correctly that the mounting brackets will not cause restriction while closing door, tested unit, heated water to 1 minutes, unit now working as designed job complete"

Arrived on site to install previously diagnosed parts. Removed drip pan and installed new drip pan. Removed UI and control and installed new UI and control kit. Relocated thermistor to recommended location and secured with a zip tie then wrapped with foil tape. Powered up fridge and it is cooling as designed. Job completed.

"Arrived on site for a refrigerator icing over on the bottom shelf in the refrigerator. Upon arrival the customer stated the unit was freezing on the shelf right above the bins in the RC, and the water in the unit also stopped working around the same time. I checked temps and found the FC at 2?F and the RC at 36?F. I then put the unit into diagnostics mode and found all airflow components running as designed. I tested the water dispenser and found the water flow good. At the time of service I found no mechanical failure, and the unit was running as designed. Call complete."

"Arrived on site for oven changing or not keeping correct time . Found unit is not connected to WiFi . Ran diagnostics, no error codes . Did instruct customer on having WiFi connection . Oven is heating normally. No other issues found . Job complete"

"Arrived on site and inspected washer and found Control panel display is faulty, a new one will be needed to correct issue.; ordrng 1 W11112920 (Console)"

Arrived onsite for refrigerator water dispenser not functioning and not producing ice. Upon inspection found ice maker fill tube frozen and not filling. No water was being dispensed. Followed water flow and found water reservoir frozen. Thawed reservoir and water flow was restored to dispenser. Thawed fill tube as well. Adjusted temperature to avoid freezing water line. Job complete

Arrived n site for range knob damaged and to hot on low settings. Inspected unit and work area. Found front right burner flame to high. Adjusted burner. Found knob damaged from heat. I