Service History 947 - Appliance Express

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Georgetown, TX 78633

Lou

Job Details: 05/11/2021

"Arrived on site it I select range oven having excessive gas smell. Upon further inspection, I tested the oven on Bake at 350 degrees. Once the unit reached preheat, I opened the oven door and did not smell any excess gas odors. Inspected the connection from the burner to the regulator and found the burner not fully seated. Corrected the burner and tested. Tested the cooktop burners and all are functioning properly. Customer advised they smelled gas in the cabinet to the right of the unit as well. I inspected the cabinet and found the shutoff inside, but did not smell any excessive gas odors. No further gas leaks detected at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78737

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for unit not washing. Test unit and found float stuck in the up position making unit think it was full of water. Secured float test unit and unit test good job complete complete.

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Austin, TX 78754

Matthew

Job Details: 05/11/2021

Arrived onsite for range with F1E0 error code. Notified customer that repair would not be covered. Replaced control and tested unit at 350 degrees. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near New Braunfels, TX 78132

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for opening by itself, upon inspection found the left friction sleeve had ripped. Ordering sleeves. Office to reschedule ; ordrng 2 Wp8268961 (pad)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Pflugerville, TX 78660

Kayman

Job Details: 05/11/2021

Arrived onsite to install previously diagnosed parts. I installed the new upper dish rack. Unit is working as designed. Job complete.

We serviced a

JENN-AIR OVEN

Model JJW2430DS00

Near Austin, TX 78703

Jacob

Job Details: 05/11/2021

Arrived onsite for unit giving an F2E1 stuck/shorted key. Customer had unit shut off. So turned it back on and immediately got F2E1 error. Called tech line. Said to order UI panel and to order straight from whirlpool for the new updated UI panels to correct shorted keypad issue. Got Sr#7730730168. Ordered part. Office to reschedule ; ordrng 1 W11236887 (console)

We serviced a

WHIRLPOOL RANGE

Model WCG55US6HS00

Near Austin, TX 78717

David Z

Job Details: 05/11/2021

Arrived on site to diagnose range that customer said was igniting the wrong burners. When customer tried lighting one burner he saw clicking on another burner. I advised the customer that all elements will trigger the igniters on all elements when any single burner is being lit. This is a normal condition and nothing is wrong. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cedar Park, TX 78613

Tommy

Job Details: 05/11/2021

"Upon arrival found Air BNB unoccupied. Found unit operating as designed took pictures and video to document unit has correct voltage and polarity, unit sump, drain, and heat all operating as designed. Job Completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Uhland, TX 78640

Andrew

Job Details: 05/11/2021

Arrived on site to test unit for damaged unit cover. Verified cover is damaged. Replaced cover. No leaks detected. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS01

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

"Arrived on site for oven combo not keeping time and intermittent bake issue. Performed diagnostics mode and checked fault codes, none stored. Called Whirlpool tech support and spoke with Steve. Went over past service performed and parts that have been replaced. He stated to file a parts complaint with parts distributor. So they will test before shipping out that it keeps proper time. If that does not correct customer will have to contact an electrician. (Sr# 7730729028). Office to schedule return when ETA is available.; ordrng 1 W11297728 (CONTROL PANEL)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for dishwasher not receiving power. Upon arrival found unit was never wired in during install. Wired it in and tested. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Wesley

Job Details: 05/11/2021

Arrived onsite and found unit operating with failed belt. Replaced belt and tested belt function. All checks good and no obvious sharp or sticking belt contact that would cause and belt to break.

We serviced a

FRIGIDAIRE RANGE

Model FFEF3003NWC

Near Killeen, TX 76541

Job Details: 05/11/2021

Arrived on site and inspected the range with apparent heating issues.Checked all burners and al had continuity.Some were plugged into the unit improperly causing the burners not to work as designed.I installed them correctly and they all worked and burned the natural oils off causing a small amount of smoke from the elements.The oven also worked properly.Photographed the oven bake element.Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Spicewood, TX 78669

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit leaking, found failed bellow, I replaced bellow, unit tested good. Informed customer of rear bearings failing, and drain pump really loud, customer was okay with just replacing bellow for now.

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Austin, TX 78753

David S

Job Details: 05/11/2021

Arrived on site for washer not starting on all cycles and the lights flash. I inspected the unit and work area. I found the unit stacked. I found the UI control buttons activating and deactivating on its own. I was able to get the unit into diagnostics and found fault code f5e3. I couldnt run the unit through a diagnostics cycle it kept turning itself in and off. I spoke to the customer about having the UI replaced and requiring a two man to remove the dry from above the unit.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Pflugerville, TX 78660

Wesley

Job Details: 05/11/2021

"Arrived onsite and found unit had been placed uninstalled in garage. Replaced onsite an double checked fit and wiring, but advised that a proper test could not be made while uninstalled. All checks good. Repair complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Volente, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for dishwasher door not aligned correctly. Fixed unit hinges and door is now operating as designed. Job Completed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Austin, TX 78745

Luis

Job Details: 05/11/2021

"Arrived on site for no ice. Ran diagnostics,icemaker passed harvest dumped ice,ran fill test passed,ran ice bucket test and thermistor passed. Power cycled unit informed customer to allow 24hrs if no ice is dumped unit will need a new freezer door."

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Austin, TX 78738

Robert

Job Details: 05/11/2021

Arrived on job for complaints of not heating. Found heater open. After replacement test operation. Dryer heating properly.

We serviced a

WHIRLPOOL DRYER

Model MED8200FC1

Near New Braunfels, TX 78132

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for squeaking, upon inspection found the unit was squeaking in bottom left, Replaced parts and tested. Complete"

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ05

Near Austin, TX 78744

Kevin

Job Details: 05/11/2021

"Arrived on site and found repair has already been corrected by previous technician, no further repair was required, job complete"

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

Arrived onsite and found f1e0 error. Attempted to clear and retry. Error recurred during preheat.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Austin, TX 78758

David Z

Job Details: 05/11/2021

Arrived on site to diagnose no drain dishwasher. Ran unit and could not hear pump running. Removed drain pump and checked for debris and found no debris. Replaced drain pump and retested. Found unit draining properly and working as designed. Call complete.

We serviced a

KITCHENAID OVEN

Model KFGD500ESS01

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

Arrived on site to install previously diagnosed part. Removed bake igniter and installed new bake igniter. Preheated oven to 350. Oven heating as designed. Job completed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS06

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

"Arrived on site to install previously diagnosed part. Removed interlocks and installed new interlocks. Powered up and heated a cup of water. Microwave still heating for a couple seconds, turning off, then heating for a couple seconds, then turning off, etc, etc, etc. Called tech line and they had me test the interlock switches. The bottom interlock switch was faulty. Ordering a new interlock kit to return and complete the repair. ; ordrng 1 W11244494 (Interlock kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

"Arrived on site for dishwasher not dissolving soap. Per diagnostics mode and recorded fault codes. 1st fault 6-4 float switch, 9-1 diverter not finding home position, 10-1 dispenser electrical failure and 6-1 low water. Monitored test cycle and found washing and dispenser activated. Ran test mode again and dispenser did not open. Removed dispenser and control, installed new. Performed diagnostics mode and tested operation. Found all spray functioning. All components tested good. No water leaks detected. Spoke with customer on soap usage with home water softener system."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Bastrop, TX 78602

Matthew

Job Details: 05/11/2021

"Arrived onsite to replace previously diagnosed parts. Replaced socket. Tested unit and unit was still tripping breaker. Called tech line for assistance. Tech line figured it could be the outlet/breaker itself. Ran an extension to different outlet and tested. Unit was functioning properly. Current setup may be GFI or Arc fault, to sensitive and tripping breaker.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

Arrived on site for refrigerator not cooling. Inspected unit and work area. Found RC not cooling. Per diagnostics mode and tested evaporator fan operation. Found fan not circulating air. Gained access to evaporator fan motor and tested voltage and found present. Found failed evaporator fan motor. Removed failed motor and installed new. Tested operation in normal run mode and diagnostics. All tested good, no water leaks detected."

We serviced a

KITCHENAID OVEN

Model KFDC558JIB00

Near Cedar Park, TX 78613

David S

Job Details: 05/11/2021

"Arrived on sight for door wobbling when closing. I inspected the unit and work area. I eliminated the door lock as a possible cause by taping the switch down, and found the door acting the same. When I went to take the door off I could feel the hinges or the receivers were misaligned. I inspected the hinges and I could see one set bent inwards and the other straight. I disassembled the door and tried to realign the hinges. The door acted the same. I am ordering the hinge receivers and components needed to rebuild the door. The office will reschedule when we have an eta on the parts.; ordrng 1 W11403412 (Door glass) and 1 W11318344 (Retainer) and 1 W11317948 (Receiver right) and 1 W11318331 (Reciever left) and 1 W11390125 (Hinge right) and 1 W11390106 (Hinge left)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Austin, TX 78737

Luis

Job Details: 05/11/2021

Arrived on site for no ice. Ran diagnostics ice box fan powered on,bucket test passed,E5 error code defective thermistor,ordering a new icemaker ; ordrng 1 W11483245 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bertram, TX 78605

Cliff

Job Details: 05/11/2021

Arrived on site to diagnose a refrigerator that is not producing ice. Found calcium on fill tube causing overspray and preventing icemaker from cycling. Cleaned line and all is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ

Near Elgin, TX 78621

Matthew

Job Details: 05/11/2021

Arrived onsite for refrigerator ice maker not making ice. Upon arrival put unit in diagnostics and found E2 error reoccurred. Replaced ice maker to resolve issues. Ran test on new ice maker and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HPS00

Near Spicewood, TX 78669

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit not powering on all the time, I replaced the pump, unit tested good."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, TX 78741

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for left front burner not working. Test unit and found burner not getting power to burner. Replaced switch test unit and burner getting power but not turning on. Will order new burner office to reschedule. ; saved tckt

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JB0

Near Manor, TX 78653

Matthew

Job Details: 05/11/2021

Arrived onsite for range controls and oven not working. Upon inspection found failed wire harness. Need to order and replace main harness and power cord. Customer will provide replacement power cord by follow up visit (please confirm before scheduling). Left unit unplugged for safety and notified customer. ; ordrng 1 W11134841 (harns-wire) and 3 WP3400016 (screw)s and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2560LCC1

Near Buda, TX 78610

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for not washing properly and element smoking. Found lower wash arm was just sitting on bottom and not locked into position. Also found no high drain loop. Found heater had buildup causing smoke. Set wash arms properly, installed high drain loop and replaced heater. Tested unit, unit works good. Advised customer on purging water at sink before running dishwasher. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Austin, TX 78738

Robert

Job Details: 05/11/2021

Arrived on job for complaints of leaks. Found water coming from dispenser. Will need dispenser to complete ; ordrng 1 W11465533 (DISPENSER )

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Killeen, TX 76543

Job Details: 05/11/2021

"Arrived on site and inspected French door refrigerator cooling issues.Confirmed the complaint and took temperatures and got 4 and 66.Found a massive ice buildup on the outside of the evaporator cover in the freezer section.Disassembled and discovered the ice was so massive the customer will need to defrost the unit 24-48 hours before return services.All parts marked for USE ON RETURN VISIT.Customer signed waiver, office to notify the customer 48 hours prior so she can unplug the unit.Needs more work; O-emld tckt"

We serviced a

GE WASHER

Model GFW430SSM1WW

Near San Marcos, TX 78666

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for leaking, upon inspection found the units panel dead, will need to order control parts as well as pump and valve, water originated from back right. Ordering parts. Office to reschedule ; ordrng 1 WH12X27296 (ui board) and 1 WH12X27941 (inverter) and 1 WH23X25461 (washing machine pump)"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Austin, TX 78735

Kevin

Job Details: 05/11/2021

"Arrived on site and inspected washer and found saved error code F5E3, tested lid lock several times and it is operating normally, could not duplicate customers experience during service call. Washer completes every test cycle and calibration cycle. Requested that if customer continues to have experience to make a video to aid in diagnosis. At this time washer is operating as designed."

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Bastrop, TX 78602

Matthew

Job Details: 05/11/2021

Arrived onsite for washer making noise on fill. Upon arrival put unit in diagnostics and found No stored error codes. Ran auto test and noise was apparent in fill. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Waco, TX 76705

Jonathan M

Job Details: 05/11/2021

Arrived on site for dishwasher that?s giving off a foul odor and is feeling when the end is not in use. Inspected unit and work area. Found the dishwasher drain hose running downhill from the garbage disposal causing the unit to fill when the garbage disposal is filled. The customer did state that it doesn?t happen all the time but she has had a problem at points where the unit will overflow. Advise customer to get an extension on her drain hose because she has a very tight drain drain hose that won?t be able to loop upwards before it comes down. I showed her what she needed to do for the repair. Customer then stated that she also found out this morning that the unit now it won?t power on. I did advise her that she would need to contact American home shield for further assistance with that problem due to it being a separate issue. Call complete.

We serviced a

WHIRLPOOL OVEN

Model ACR4303MFW3

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

Arrived onsite and found unit operating as designed with no issues except the clock was set to the wrong time and the customer was not able to change the time. I changed the time to the correct time and found it operating properly. Advised customer on reset.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Austin, TX 78717

David Z

Job Details: 05/11/2021

"Arrived on site to follow up on sealed system repair. Evacuated system and found pressures low. Replaced compressor, dryer and access valve. Verified system is holding vacuum, Charged system to 3.7oz R134A. Tested unit and verified unit is running as designed and frost pattern is forming. Call complete."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R4EB7

Near Buda, TX 78610

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for not cooling. Found compressor running and drawing .7amps. Evap motor working, condenser motor working. No frost pattern on evap. Recommend replacing compressor and drier. Needing SS tech and 2 hrs. on return visit. Also need AHS autho. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304475102 (comperssor frz) and 2 ACCESSVALVE (ACCESS VALVE)s and 1 AUTHO (AUTHO)"

We serviced a

UNKNOWN UNKNOWN

Model VAN NISSAN

Near Austin, TX 78705

Matthew

Job Details: 05/11/2021

We serviced a

MAYTAG WASHER

Model MVWB865GC1

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

"Arrived onsite for washer lid broken. Upon arrival replaced lid and hinges, tested, unit is now operating as designed. Job Completed."

We serviced a

MAYTAG DISHWASHER

Model MDB6769AWS5

Near Seguin, TX 78155

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for not allowing selection, upon inspection found no issues with dishwasher, customer was showing me how they did dishes and it seems very likely the customer accidentally entered diagnostic mode. Cleared error codes and tested multiple times. Complete"

We serviced a

GE REFRIGERATOR

Model GSH25JFTAWW

Near Marion, TX 78124

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for not cooling the fridge area, upon inspection found the unit was cooling in bottom of freezer but no airflow was achieved even though fan was on, replaced control and instructed customer to defrost completely. Complete"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Marion, TX 78124

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for not turning, upon inspection found the belt torn and causing issues. Replaced belt and tested unit. Complete"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Round Rock, TX 78665

Kayman

Job Details: 05/11/2021

"Arrived onsite for washer still tearing clothes. Upon inspection I found multiple stored error codes 27,14,19,7,26,21 pressure fault water level and out of balance load etc. I ran diagnostic manual tests and all tests passed and ran through as designed. I could not recreate any failure and the unit was spinning and agitating as designed. I cleared the codes and checked suspension and it checked good. The customer had a load in the unit at the time of my arrival which consisted of sheets mixed with fleece throw blankets. I advised that this combination could cause issues because the fleece retains more water than the sheets and the unit could miss read actual water levels. I advised trying to wash shirts with shirts jeans with jeans sheets with sheet etc and try not to mix multiple different types of fabric in a large load. The unit is working as designed at this time and no leaks were detected during time of service. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Manor, TX 78653

Matthew

Job Details: 05/11/2021

Arrived onsite for refrigerator icemaker not functioning. Upon inspection found loose connector to valve. Secured connector and tested unit. Unit is functioning properly. No leaks present at this time. Job complete

We serviced a

KENMORE REFRIGERATOR

Model 253.6888901

Near Austin, TX 78737

Luis

Job Details: 05/11/2021

"Arrived on site. Power cycled unit compressor powered on,tested fan motors working,checked door seals good. Tested defrost control good.

We serviced a

KITCHENAID RANGE

Model KDRP462LSS08

Near Austin, TX 78738

Robert

Job Details: 05/11/2021

Arrived on job to remove control. Removed control and sent to office. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Austin, TX 78734

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of upper rack falling down and unit not washing, found broken adjusters and failed wash motor, I replaced motor, ordering adjusters. ; ordrng 1 W10712395 (Adjuster)"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Waco, TX 76712

Jonathan M

Job Details: 05/11/2021

"Arrived on site for a washing machine that has cycles that are running over seven hours. Inspected unit and work area. Customer turn the unit on and show me exactly what it was doing. I noticed the unit had a presoak option set at eight hours on each of those cycles that were running over seven hours. Advise customer about the presoak option and as soon as you turn the presoak off, the wash times went down below two hours. Went over user care guide and unit is working as designed. Call complete."

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Fort Hood, TX 76544

Job Details: 05/11/2021

Arrived back on site to inspect temperature switch issues.Found the temperature switch was defective and causing the unit to heat when set to NO HEAT.R&R it and unit tested as designed.Service manager witnessed the repair.JOB COMPLETE

We serviced a

MAGIC CHEF RANGE

Model 38FA-2CX

Near Copperas Cove, TX 76522

Job Details: 05/11/2021

Arrived on site and inspected right front and right rear burner issues.Tested and neither had continuity.R&R both and unit tested as designed.Customers 21 yo son witnessed the repair.JOB COMPLETE

We serviced a

GE REFRIGERATOR

Model TFX25JPCGWW

Near Killeen, TX 76549

Tyler

Job Details: 05/11/2021

Arrived on site for refrigerator needing previously diagnosed defrost heater/bimetal assembly kit as well as new defrost timer. Upon arrival found customers had defrosted unit as instructed and I was able to install both needed parts. After reassembling unit I found unit now functioning as designed and going into defrost when needed. Call complete

We serviced a

MAYTAG REFRIGERATOR

Model MFI2266AEB

Near Harker Heights, TX 76548

Job Details: 05/11/2021

Arrived back on site and installed the thermistor and damper control.Also found the ice maker had ice buildup in the fill chute and also in the fill tube that leads into the ice maker.Used my steamer to melt the ice from both sections.Job complete

We serviced a

SAMSUNG DRYER

Model DV45K6200EW/AA3

Near Harker Heights, TX 76548

Tyler

Job Details: 05/11/2021

"Arrived on site for dryer not turning drum. Upon arrival found now error codes. After disassembly I found rollers and motor were functioning and although the belt was still fully instant I found the idler wheel had broken and caused belt to eat through plastic wheel

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KB1

Near Belton, TX 76513

Tyler

Job Details: 05/11/2021

"Arrived on for dishwasher melting dishes and not cleaning well. Upon arrival customer had shown me a cutting board that was still sitting correctly on dishwashracks but due to exposure to to much heat and not enough water in unit(per customer). After running diagnostics checks on unit I found fill valve was receiving proper 120 v. Water is only filling half way where it should be filling before continuing onto next cycle. ; ordrng 1 154637401 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ1

Near Killeen, TX 76542

Job Details: 05/11/2021

Arrived on site and inspected dryer not starting.Confirmed the complaint and accessed the main control.I used a jumper wire for the door switch and attempted to start the unit and the board sparked and began smoking.R&R it and unit tested as designed and powered on.Customer satisfied.JOB COMPLETE

We serviced a

WHIRLPOOL COOKTOP

Model RCC3024RB05

Near Killeen, TX 76542

Job Details: 05/11/2021

"Arrived on site and inspected cooktop f/l burner issues.Confirmed the element would come on, but there was no low or medium, only worked on high.Disassembled removed and replaced the infinite switch.Reassembled and unit tested as designed to customers satisfaction

We serviced a

KITCHENAID ICE MACHINE

Model KUIS18NNJB8

Near Waco, TX 76708

Jonathan M

Job Details: 05/11/2021

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced evaporator, condenser, compressor, access valve, and a dryer and put unit in a vacuum for 30 minutes. Unit held a vacuum. Charge the unit and reassembled the unit. Turn the unit on and the unit began to work as designed and harvested ice prior to me leaving. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC5SHEXNS03

Near Temple, TX 76504

Tyler

Job Details: 05/11/2021

Arrived on site for refrigerator not dispensing water well enough. Upon arrival I found unit was making ice and had full bin. Upon further inspection I found inlet was receiving proper 120 v supply and being activated when called for. I then found that water pressure at wall behind unit was not letting in enough water. Also found that filter housing was so signs of rust near water connections and was causing filter connection issues. informed customer that theres were no signs of leaks while on site and that unit is now fun as designed. Call complete

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Woodway, TX 76712

Jonathan M

Job Details: 05/11/2021

Arrived on site for a refrigerator that won?t open and close properly. Inspected unit and work area. Confirmed customers complaint as the center Molean installed on the unit was too short on either end. Replace center million and tested unit. Unit begin opening and closing as designed. Call complete.

We serviced a

GE REFRIGERATOR

Model GYE22HSKBSS

Near Robinson, TX 76706

Jonathan M

Job Details: 05/11/2021

"Arrived on site for refrigerator that?s not cooling. Inspected unit and work area. The customer advised that they had unplug the unit a few days ago due to it not cooling or doing anything.I plug the unit in and the compressor started to run. I took an amp draw off the compressor and found the compressor drawing .807 A. Removed the fresh food evaporator cover and let the unit run for 15 minutes. Found the evaporator fan running and the entire backside coils developing a decent frost pattern. Spoke to PR and was advised that based on my findings, there was no other checks that could be made while the unit was cooling properly. Advise customer to clean off condenser coil?s and call back if the unit was in the failed state. I also to,d her to keep the unit plugged in to ensure the unit is in a failed state when we arrive. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Troy, TX 76579

Tyler

Job Details: 05/11/2021

Arrived on site for refrigerator not making ice properly. Upon arrival confirmed customer complaint and found ice maker fill cup was blocked with ice indicating valve had been slowly leaking water into unit over time until it froze and blocked flow path. I installed new valve and reassembled and tested unit. Found ice maker filling up properly and no leaks before during or after repairs. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS0

Near Georgetown, TX 78633

Jonathan S

Job Details: 05/11/2021

"Arrived on site for refrigerator leaking water . Inspected floor damage and unit. Found dent in FC door. Due to floor bubbling informed customer that appliance express can not be held responsible for unit damages floor when pulling unit out to find leak, customer agreed. Pulled unit out on floor protector. Checked drain pan and tube, found not at fault. Had customer dispense water from dispenser and found leak at inlet valve. and 1 WPW10270395 (INLET VALVE )"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS

Near Pflugerville, TX 78660

Kayman

Job Details: 05/11/2021

Arrived onsite for oven with temp too high according to the inspector. I accessed and tested the ovens sensors and they tested good. I ran temp checks on the unit and found the upper oven at about 23 degrees too high. The customer had mentioned that it often burns or over cooks chicken I went ahead and adjusted both ovens - 20 degrees. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC4

Near Lago Vista, TX 78645

Justin

Job Details: 05/11/2021

Arrived on site to install previously diagnosed parts. I installed a new gear case and slider. I then tested the unit in diagnostics and ran a high spin and fast agitate. Abnormal noise is no longer present. Unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS00

Near Austin, TX 78738

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit leaking when ice maker was on, found leak coming from ice maker fill tube, I replaced fill tube, unit tested good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF130PAHB0

Near Manor, TX 78653

Kayman

Job Details: 05/11/2021

Arrived onsite for dishwasher not cleaning dishes. After inspection I found F4E3 stored in the control. I ran the full diagnostics cycle and found the sump and motor clicking and grueling but not washing. I replaced the sump assembly and tested the unit. The unit is now working as designed and no leaks were detected during time of service. Job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SEDUDW20

Near Liberty Hill, TX 78642

Lou

Job Details: 05/11/2021

"Arrived on site to inspect refrigerator water filter not removing. Upon further inspection, I found the water filter jammed into the filter housing and would not release upon pressing the button. I was able to get the filter out and tested with a new filter and unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Mustang Ridge, TX 78610

Andrew

Job Details: 05/11/2021

"Arrived on site to test unit for unresponsive UI. Voltage is correct to UI. Cycled power to unit and UI is now operating as designed. Advised customer to connect unit to WiFi for updates. Tested unit to 350, unit works good. If issue continues recommend replacing UI. Job complete."

We serviced a

KENMORE REFRIGERATOR

Model 106.5177351

Near Liberty Hill, TX 78642

Cliff

Job Details: 05/11/2021

Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found refrigerant leak in fresh food evaporator.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Dripping Springs, TX 78620

Robert

Job Details: 05/11/2021

Arrived on job to take pictures of frame damage.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ4

Near Georgetown, TX 78626

Jimmy J.

Job Details: 05/11/2021

Arrived on site for MW not heating /arching. Placed a cup of water inside for one minute and water wasnt hot. Removed microwave from wall and opened up. Found dampener corner was bent downwards and nearly making contact with new blower. Found excessive amounts of grease inside cavity. Wires from diode to capacitor to transformer were burnt and damaged. Will be ordering a transformer (includes new wires) to return with all parts I arrived with today to complete the repair. Also ordering a new dampener due to the original dampener being badly bent. Office to reschedule ticket once transformer and dampener arrive. ; ordrng 1 W10843943 (Dampener) and 1 W10836753 (Transformer)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Leander, TX 78641

Tommy

Job Details: 05/11/2021

Arrived onsite for unit not heating. Upon arrival found unit element was not plugged in correctly with good connection. Plugged and proceeded to test unit. Unit is now operating as designed. Job Completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, TX 78734

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of freezer door not closing properly, I found bottom of freezer door was catching on cabinet, I adjusted hinges, unit tested good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT134TFDW00

Near Georgetown, TX 78628

Lou

Job Details: 05/11/2021

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the unit plugged in and turned on and both compartments warm. A recent sealed system repair was completed. I removed the evap cover and using my black light I inspected the evaporator for any leaks and found none. Pulled unit out and removed back cover and using my black light again, I checked the sealed system for any leaks and found a leak on the condenser line at the lokring connector. Also found a small leak at the access valve. I removed and replaced the UV drier, access valve and made a coupler to replace the lokring and then vacuumed the system and it held pressures. Charged the system with 4.0oz of R134a refrigerant and tested pressures. Unit held the charge and the evaporator had a good frost pattern on it. Unit is cooling and operating as designed. No water connections to the unit, job completed."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Lago Vista, TX 78645

Justin

Job Details: 05/11/2021

"Arrived on site for a washing machine leaking. Upon arrival the customer stated they believe the valve where the water comes in is cracked and the water seemed to be coming directly from below the unit. I gained access to the bottom of the unit and did not see and damage to the bellow. I then put the unit into diagnostics mode and found stored error codes F0E3 for overload and F0E5 for off balance load. I then ran activated the cold and hot valve and found water coming out of the housing/valve rapidly. I found the housing assembly needing replacement with the valve. The customer also stated she hears a loud screech or thump when in spin. I manually activated the high spin and found no abnormal noise. I advised the customer on her error codes and walked her through proper loading via user care guide. . ; ordrng 1 W11172234 (Inlet Housing) and 1 Research (Pressure Tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Round Rock, TX 78681

Jimmy J.

Job Details: 05/11/2021

Arrived on site for washer agitator not responding. Found actuator came out of cam splutch assembly. Removed actuator and installed new actuator. Placed in diagnostics and F7E5(shifter fault) came on. No other error codes came on. Cleared error code. Ran through auto diagnostics and completed all cycles. No leaks detected. Job completed.

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWB3

Near Lakeway, TX 78734

Brandon

Job Details: 05/11/2021

"Arrived on site for customer complaint of unit not cleaning properly, found filter and screen were completely clogged and never been cleaned. I removed filter and screen and cleaned both parts, unit passed all tests in diagnostic mode. Instructed customer to clean filter and screen every once and a while as well as run cleaning solution through unit every couple of months."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Austin, TX 78723

Scott

Job Details: 05/11/2021

Arrived on site for gas range leaking . Found left front when burner was turned to low position flame would go out . Readjusted valve screw . Burner is now properly holding flame in all positions . No gas leaks detected at time of service. Job complete .

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Austin, TX 78745

Jacob

Job Details: 05/11/2021

"Arrived onsite for unit continually spinning. Customer said they washed a queen size quilt when the unit keep spinning with 1min remaining for 1hr, but said that they haven?t seen that issue back since then. Gave customer instruct on proper loading and how the unit uses water when washing and the amount of soap usage. Put unit In diagnostics, got no error codes stored. Ran automatic diagnostics. Unit passed with no issues. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, TX 78748

Leonardo

Job Details: 05/11/2021

Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB4

Near Austin, TX 78617

Jacob

Job Details: 05/11/2021

Arrived onsite to replace switch to unit. Replaced far right switch. No light staying on. No issues at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near San Marcos, TX 78666

Noah D

Job Details: 05/11/2021

"Arrived on site to inspect unit for not locking, upon inspection found the strike broken causing issues. Replaced strike per last visit and tested. Complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Lago Vista, TX 78645

Justin

Job Details: 05/11/2021

Arrived on site to install previously diagnosed parts. I turned the unit off at the breaker and installed the parts. I then powered the unit back on and preheated the unit. I monitored the temperature with my thermocouple and found the unit now heating as designed. Call complete.

We serviced a

GE DRYER

Model GTD42EASJ1WW

Near Dripping Springs, TX 78620

Robert

Job Details: 05/11/2021

Arrived on job for inspection and cleaning. Found the belt broken and dryer not working. Unable to find belt in parts.; ordrng 1 BELT

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Lago Vista, TX 78645

Justin

Job Details: 05/11/2021

"Arrived on site for a refrigerator not making ice. I tested the temperatures and found the FC at 0?F, the RC at 40?F after being opened for a little bit, and the ice box at 17?F after being opened for a little bit. I then gained access to the IM and found 10VDC from black to red pins on molex when it should be 12VDC, indicating a possible inner door UI issue. I also found when it test 120 in diagnostics the unit would get into 02 break position and nothing would happen. Per tech sheet it should time out after 60 seconds and throw an error code but it never did. I activated the valve to the IM and it worked as designed. I advised him that we will install the IM first and may need to also install the UI. . ; ordrng 1 W11330486 (Inner Door UI) and 1 W11115534 (Icemaker) and 1 W10810008 (Ice Box Switch)"

We serviced a

JENN-AIR COOKTOP

Model JGD3536BS00

Near Austin, TX 78730

Kevin

Job Details: 05/11/2021

"Arrived on site and replaced four remaining torx screws, found propane orifices were not moved over to the new orifice holders when they were replaced. . ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Austin, TX 78752

Scott

Job Details: 05/11/2021

"Arrived on site for dishwasher getting stuck in mid cycle . Ran diagnostics got 8-1 , 6-1,5-1 ,7-1,7-2 error codes . Checked all components associated with erro codes . All checked normal . Found triac failed on control ordering control. No water leaks detected at time of service . Call to set return .; ordrng 1 W10854215 (CONTROL)"

We serviced a

WHIRLPOOL MICROWAVE

Model MH1170XSS0

Near Round Rock, TX 78664

Wesley

Job Details: 05/11/2021

Arrived onsite and found unit operating with heating failure. Ordering mag cap and diode to repair. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL FREEZER

Model WZC3115DW01

Near Bertram, TX 78605

Cliff

Job Details: 05/11/2021

Arrived on site to replace previously ordered parts for freezer. Due to location of unit was unable to properly braze lines because of wind. Homeowner will relocate unit to a suitable location for repairs. Compressor is no longer sealed and will need to be reordered. Office to set appointment for two hours.; ordrng 1 WPW10507886 (Compressor)

We serviced a

MAYTAG DISHWASHER

Model MDB7979SHZ0

Near Austin, TX 78757

David Z

Job Details: 05/11/2021

Arrived on site to install previously diagnosed parts to resolve non cleaning dishwasher and broken upper track. Replaced inlet valve and upper right rack adjustor. Retested unit and found unit is now filling properly and working as designed. Call complete. No water leaks found.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near Taylor, TX 76574

Wesley

Job Details: 05/11/2021

Arrived onsite and replaced the latch due to codes indicating latch failure. Advised customer on repair. All checks good during testing.

We serviced a

MAYTAG WASHER

Model MHW8630HW0

Near Austin, TX 78703

Jacob

Job Details: 05/11/2021

Arrived onsite for UI panel not responding and acting erratically. Looked at the unit. Once powered on the unit started to act on its own. Customer was able to call an install company to come out pretty quick to remove the washer to make accessible to work on and replace UI panel. Replaced UI panel. Tested unit. Unit tested good. No leaks at this time. Job complete.