Service History 946

Near New Braunfels, TX 78132
Kevin
Job Details: 03/20/2019
OVEN WHIRLPOOL WOD51EC0AB01 "Arrived on site and found customer is experiencing varying temperatures and lower oven. Replaced temperature sensor to correct issue, no further repair is required at this time, job complete"
Near Austin, TX 78705
Joseph C.
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW9250WW00 "Arrived on site for “LF error code” complaint. Inspected unit and found pressure switch lying beside tub, with hole in hose and loose wire. Trimmed hole portion away from hose and reconnected. Reattached wire to harness. Tested unit four times. Restacked unit. Unit is performing as designed. No leaks detected, at time of service
Near Austin, TX 78717
James
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and tested unit for not heating properly. Tested sensor and found to be out of range. Installed new sensor and tested operation. Unit heating properly and all functions test good. Job complete
Near Austin, TX 78746
Scott
Job Details: 03/20/2019
DRYER MAYTAG MED8200FW0 "Arrived on site for dryer running but not heating . Found element burned out . Clean a bunch of lint out of unit , would recommend getting vent cleaned . ; ordrng 1 WP8544771 (element)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator not defrosting. Performed diagnostics and gained access to heater and defrost sensor . Measured defrost sensor resistance at 27 k ohms at room temperature. Measured heater resistance at 25 ohms. Per diagnostics mode and tested defrost cycle. Found main control sending voltage to element. Called tech support and spoke with Ed (SR# 7724402983). Went over test results. He stated to replace UI. Removed failed UI and installed new. Tested cooling operation. All tested good, no water leaks present."
Near Round Rock, TX 78665
Cliff
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated he did not need service at this time as problems created when dish soap was used instead of dishwasher detergent.
Near Austin, TX 78702
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on air for damaged plug found broken pin on power plug replaced harness assembly powered unit on unit powered on and started cooling. Brand new complex under construction
Near Georgetown, TX 78626
Cliff
Job Details: 03/20/2019
DRYER WHIRLPOOL WED5000DW2 Rived on site to diagnose a dryer that is making unusual noise. Found a belt slips from idler pulley causing abnormal noise when running. Remounted belt and tested unit. Found all is working properly at this time.
Near Austin, TX 78758
Joseph C.
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for “will not drain” complaint. Inspected unit and found debris in drain pump. Removed debris. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near San Marcos, TX 78666
Leonardo
Job Details: 03/20/2019
COOKTOP JENN-AIR JED4430GS01 Arrived on site to test unit for f1e1 loose communication. Turned breaker off checked all connection on appliance manager and all connection test good. Put unit back together turned breaker on and unit working as designed job complete.
Near Austin, TX 78730
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE254ESS1 Arrived onsite for the dishwasher leaking I found the float switch housing nut loose causing the leak. I tightened the nut and tested the unit. There were no water leaks present.
Near The Hills, TX 78738
Leonardo
Job Details: 03/20/2019
DOWNDRAFT KITCHENAID KIRD861VSS1 Arrived on site to test unit for unit not going down. Test unit and found bad motor for blower and motor to make it go up and down and bad board.
Near Austin, TX 78756
Cliff
Job Details: 03/20/2019
OVEN JENN-AIR JJW2430DS02 Arrived on site to diagnose an oven that has a light that will turn on by it self. Tested unit and found console with incorrect software revision. Replaced console and tested unit. Found all is functioning properly at this time and new console has correct software.
Near Cedar Park, TX 78613
Cliff
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site to diagnose a refrigerator that is over cooling in the RC. Tested unit and found temperatures were set in such away it would cause the unit to freeze crispers. Readjust the temperature settings and found all is now working properly. No leaks were found at time of service.
Near Austin, TX 78746
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for no cool. Unit not powering on,entered showroom mode then exited showroom mode. Ran diagnostics fans all passed,ran compressor ramp up test passed compressor powering on. Exited diagnostics reset power to control powered unit on compressor and fans powered on."
Near Austin, TX 78741
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site and inspected refrigerator and found evaporator fan motor is not spinning. Replaced evaporator motor and it is now working properly. Frost pattern looks good no water leaks from connections at time of service, job complete."
Near Austin, TX 78703
Leonardo
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE254ESS0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Test unit and no leaks present at this time job completed
Near Round Rock, TX 78664
Tyler B.
Job Details: 03/20/2019
DRYER WHIRLPOOL WED7500GW0 "Arrived on site for no heat, found cut off blown, replaced and tested good."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDI01ILBL6 "Arrived on site for dishwasher leaking. Inspected unit and found existing water in unit. Found in proper drain loop. Ran drain cycle and found water draining. Gained access to pump and inspected impeller and drain housing. performed diagnostics mode and monitored drain cycle. Added drain loop (see SD-QuickPic). Tested operation on normal run cycle. All tested good, no water leaks present.
Near Austin, TX 78745
Kevin
Job Details: 03/20/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site and found F6E2 error code for communication error from the ACU. Found power to interference filter is good and the correct polarity. Power to ACU is good, and LED is on. Replaced ACU ran a diagnostic cycle, and also began a quick wash cycle and it is progressive properly and not giving error again. No water leaks from connections at time of service"
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW6700TW1 "Arrived onsite for the washer making a loud noise during the spin cycle. I found the tub bearings defective. I also found the top rusting bad and the lid hinges so I pointed this out to the customer. I installed a new bearing kit and ran the unit on manual diagnostics high speed spin. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE40FXSP4 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters test unit and unit test good no leak present at this time.
Near Georgetown, TX 78628
Cliff
Job Details: 03/20/2019
WASHER LG WM2487HRMA Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door gasket has a hole in it. Replace door gasket and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near San Marcos, TX 78666
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRT316SFDB00 "Arrived on site refrigerator not cooling, Found evaporator fan not running, tried new fan motor and it is still not running. Replaced ADC and function has returned to refrigerator. No water leaks detected at time of service, job complete"
Near Austin, TX 78759
Tyler B.
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for unit turning on but than turning off, found drain pump had broken glass inside, cleared and tested good, no leaks on site
Near Austin, TX 78758
Tyler B.
Job Details: 03/20/2019
MICROWAVE ELECTROLUX FPBM3077RFA Arrived on sote for broken handle. Unit will need door ASSY . But would need AUTHO 5304504071 only needed if it can be approved. Replacing the handle alone would cause more damage to door trims. Please be aware ; ordrng 1 5304499874 (HANLDE ) and 1 5304504071 (DOOR) and 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUHTO)
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived onsite for the dishwasher not cleaning or drying the dishes. I checked stored error codes and found an F7E1, F8E2, F6E6, & F3E3. The unit completed the cycle and worked as designed. I found the control locked out and during the diagnostics cycle it was drawing 7.37 amps in the wash cycle. I found the OWI very dirty and caked up with debris and suspect this caused the issue. There were no water leaks at the time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to test unit for unit not draining. Test unit and found drain motor not coming on. Found motor getting power but not coming, replaced drain motor test unit and unit test good no leaks present at this time job complete"
Near Austin, TX 78738
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for loud water valve. Removed faulty valve in compressor compartment installed new valve tested water dispenser unit working as designed. Checked water connections no leaks
Near Bee Cave, TX 78738
Brandon
Job Details: 03/20/2019
DRYER WHIRLPOOL WGD94HEXW0 "Arrived on site to replace hose kit, after replacing, unit tested good.
Near Austin, TX 78754
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4815EW1 Arrived on site and tested for leak. Found leak from loose drain hose. Installed properly. Unit is now operating leak free. All checks good.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and tested operation. I found all lights, deli control and ui working properly. Customer stated they all cut off about every 2 days and he hears relays clicking and has to turn the breaker off then back on to fix. Inspected control and found puffed cap on main control and the power supply has a burnt smell on it. U it will need new power supply and main control. Office to get AUTHO for parts; ordrng 1 CNOTE (AUTHO) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Austin, TX 78717
James
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and tested operation. I found that the ui was not responding properly to input and would not respond intermittently. Installed new control and console. Tested operation and found unit working properly. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 03/20/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and found fuse has failed, after replacing fuse found that voltage from L1 to ground is 120V, L2 to ground is 120 V, L1 to L2 is 0 V when it should be 240 faults. Recommended that and electrician be consulted to correct power. No limit found at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Arrived on site and replaced LED control diagnosed on previous visit, after replacement all interior lights are now functioning properly. Collected remaining balance no water leaks from connections at time of service, job complete"
Near Round Mountain, TX 78663
Thomas L.
Job Details: 03/20/2019
DRYER WHIRLPOOL WED49STBW1 "Arrived on site for noisy operation. Customer was experiencing a squeaking sound. The Mrs. customer asked me to enter the home through the garage door by the carport. I entered the home and found that the dryer was squeaking at the heater box bracket. Removed heater box, realigned heater box mounting brackets, and noise now has gone away. Venting is clean."
Near Austin, TX 78746
Luis
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KSSC48FJS00 "Arrived on site for no cool. Powered u it on removed evaporator cover found corrosion on discharge tube found insulation block covered in corrosion and oil. Diagnosed leak at discharge tube. Unit will need compressor,uv drier,evaporator and discharge line.
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
DRYER WHIRLPOOL LER6611LQ0 "arrived on site and inspected dryer and found thermal fuses failed, after replacing thermal fuse found airflow through dryer is good. No further repair is required at this time, job complete.
Near Austin, TX 78703
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and found oversudsing condition. Advised onnsoap usage and used diagnostics to reset lock. All checks good. Unit is operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 03/20/2019
DISHWASHER MAYTAG MDB4949SDH3 "Arrived on site and inspected dishwasher, removed front door panel and kick plate and set dishwasher to run a full cycle. and found water dripping from interior door panel corners. Found door gasket it was flipped during installation and is not seating properly. Took pictures sent to DW, replaced door gasket. No for the repair is required at this time no water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to diagnose an oven that is not cooking properly. Tested unit and found the temperature 20° too low. Adjusted temperature offset to account for temperature difference. Tested unit and found all is functioning properly at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/20/2019
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site for the unit is not igniting properly for the oven. Found the bottom drawer is overloaded and the pan is hitting the igniter. Remove the pans in the drawer and tested the unit. Unit ignites and heat properly. Unit works properly and no gas leak present
Near Marble Falls, TX 78654
Cliff
Job Details: 03/20/2019
RANGE JENN-AIR JDRP436WP03 Arrived on site to replace latch and liner for range. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78749
Kevin
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW7300DW0 "arrived on site and inspected washer and found lid lock has failed. Recommended replacing lid lock. after replacement verified through manual cycle that lock is operating properly. Ran a calibration cycle and it completed correctly, no water leaks from connections at time of service, job complete."
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
OVEN KITCHENAID KODE300ESS04 Arrived on site to diagnose an oven that is not heating properly. Tested unit and found lower oven 10° to low. Set calibration settings to account for temperature offset. All is not working properly and no further repairs are needed.
Near Austin, TX 78733
Paul
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL KEMC308KSS0 Arrived onsite for the oven with a broken door glass. I found the inner glass broken.
Near Austin, TX 78744
Leonardo
Job Details: 03/20/2019
RANGE WHIRLPOOL SF377PEGQ1 Arrived on site to test unit for oven not working. Test nit and found roaches all over the unit making burners not ignite and board not responding. Advised tenant that warranty does not cover infestation. Job complete.
Near Austin, TX 78746
Cliff
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Arrived on site to diagnose a dishwasher with a control panel that is not operating properly. Found several LED lights that are not turning off even when unit is not being used. This is due to shorted out control panel. Replaced control panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Paul
Job Details: 03/20/2019
MICROWAVE KITCHENAID KMHS120ESS5 Arrived onsite for the microwave giving an open/close door message. I found the door switches defective and coming apart. I replaced the switches and interlocks. I tested the unit and it is working as designed. Call complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR MAYTAG MRT118FFFE01 "Arrived onsite to install new dryer drier to top mount refrigerator to find restriction. Removed Freon and removed dye drier. Found capillary tube at dye drier restricted. Cut portion of capillary tube and installed dryer drier. Vacuumed unit down to -25psi. Charged unit with 3.75oz of R134a refrigerant. Observed evaporator found within 10 mins, 3 rails started frosting. Good air flow from tower. No other issues found. No water connected to unit."
Near Austin, TX 78701
Wesley
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and replaced gearcase due to leak and squeal.
Near Georgetown, TX 78633
Cliff
Job Details: 03/20/2019
RANGE WHIRLPOOL WEG730H0DS0 Arrived on site to diagnose a range that is not cooking properly. Tested unit and found temperature 15° too low. Change calibration settings to compensate for temperature offset. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78739
Brandon
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of oven not heating properly and taking to long to preheat. Found multiple issues, found oven over heating beyond calibration, also found no chimes after unit pre heated or at the end of timer. Found faulty control board and panel. Ordering panel and control. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11105004 (CONTROL PANEL) and 1 W11261167 (CONTROL)"
Near Waco, TX 76706
Al
Job Details: 03/20/2019
RANGE WHIRLPOOL WEE510S0FS2 "Arrived to inspect range still not heating properly. Disassembled the unit and checked continuity and both bake and broil elements were functional. Checked voltage while the unit was plugged in and gotL1/L2=122L1/N=244L2/N=122The issue is not with the range, but with the electrical outlet.Customer advised to contact an electrician to inspect and fix the issue.JOB COMPLETE"
Near Dale, TX 78616
Scott
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF760SADB2 Arrived on site for poor washing . Found weak wash motor and also failing drain pump. While pulling sump out found blue diverter motor wires broken . Will need wire harness as well as drain motor and sump and motor . Please call to set up return after autho; ordrng 1 AUTHO and 1 W11027902 (WIRE HARNES )
Near Austin, TX 78737
Leonardo
Job Details: 03/20/2019
DOWNDRAFT WHIRLPOOL KVWB406DSS2 Arrived on site for complaints of no operation. Upon inspection found screw stuck in fan cage. Removed screw test unit and all functions working properly. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to refrigerator ice maker slow production. Upon further inspection, I tested temps in the RC=41 and FC=2. Tested the ice maker in diagnostics and in mode 16-door ice maker tray thermistor, the unit showed an open circuit. I removed and replaced the ice maker and tested it and it operated as designed. No water leaks observed during service, job completed."
Near Jollyville, TX 78729
Paul
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 The customer had to leave early and nobody was at the home to let me in. The office needs to call and RS. ; saved tckt
Near Austin, TX 78753
Wesley
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived onnsite and found customer concerned with new fridge smell. Advised that time will allow smell to dissipate and that nothing is broken or burning. All checks good.
Near Austin, TX 78722
Joseph C.
Job Details: 03/20/2019
WASHER MAYTAG MHWE200XW00 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found dispenser to tub hose had been ripped and was leaking. Removed and replaced hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
James
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived on site and installed new vent grille and bulb. Tested for proper fit. Unit tests good. Job complete
Near Leander, TX 78641
James
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and installed new grates. Checked for proper fit and found the grates sitting properly onto cooktop. Job complete
Near Austin, TX 78728
Paul
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher not drying the dishes. I ran the diagnostics cycle and found no stored error codes. The unit completed the cycle and worked as designed. I went over using rinse aid with the customer because the dispenser was empty. I went over use and care. Call complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace parts, found drawer did not come with control, ordering control for drawer. ; ordrng 1 W10769076 (cntrl-elec)"
Near Austin, TX 78732
Luis
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice. Found icemaker not running through a harvest test diagnosed faulty icemaker. Removed faulty icemaker installed new icemaker assembly powered unit on icemaker ran through a cycle and filled with water
Near , TX 78610
Leonardo
Job Details: 03/20/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for both front burners not igniting. Test unit and found ignitors not as strong will need to order new burner heads and new cap burners. Ordering cap burner WPW10183375 and LF burner and right front burner WPW10515455. Rescheduled for friday 3/29 per customers request. Last call of the day if possible. ; ordrng 1 WPW10183375 (BURNER CAPS ) and 2 WPW10515455 (LF AND RF BURNER HEAD )s
Near Killeen, TX 76543
Arthur B.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for customer complaint of top load washer not starting and making a humming noises. Ran diagnostics and found F8E1 (Long Fill) error. Fund valve not opening. Removed and replaced valve. Reassembled,calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB855DC3 Arrived on site. Replaced main control and console assy. When making an attempt to replace basket had to use 2 x 4 on Shaft of transmission to take out. Will need the transmission to repair unit. Reschedule for 3/20/19; ordrng 1 W10811956 (TRANSMISSION )
Near Georgetown, TX 78626
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that water was dripping from the front of the unit. I opened the unit door and checked the rinse aid dispenser dial and found it set at max (4). I removed the toe plate and could not find any evidence of leaking. I placed the unit in diagnostics and it showed no error codes. During testing, I find a large amount of rinse aid residue in the tub. The unit operated as designed with no leaks. I felt the e the doors at the bottom of the door and felt a damp spot. I advised the customer that due to the rinse aid dial being turned to max, the unit dispensed too much rinse aid causing too much suds and the suds pushed the water over the reservoir at the bottom of the door in the tub. Made recommendations of detergent use and tips for use & care for the unit. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEE01 "Arrived on site for refrigerator not cooling and making loud noises. Inspected unit and found RC evaporator had major ice buildup(see SD-QuickPic). Performed diagnostics mode and tested RC evaporator thermistor and found opened. Will need to defrost unit for 24 hours, recommend 48. Spoke with customer on defrosting unit and had waiver signed. Schedule return for Friday the 22nd. Customer requested AM appointment for return. ; ordrng 1 DEFROST (DEFROST NEEDED BEFORE REPAIR ) and 1 SEENOTE (REQ AM)"
Near Austin, TX 78731
Scott
Job Details: 03/20/2019
REFRIGERATOR ROPER RT18DKXKQ03 Arrived on site for fridge leaking . Found unit is leaking in fresh food section thru air diffuser . Found drain line has collapsed and is no lint allowing water to drain properly to drip tray . Unit is properly defrosting and no cooling issues were found . Due to extent and location of collapse unit is non repairable .
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, the customer showed me some dishes they had recently washed and I found a large amount of rinse aid debris on the dishes. Placed the unit in diagnostics and the unit operated as designed. Customer advised they have a water softner. I found that the dispenser dial was between 3-4, so I turned it down to 1. I made recommendations for detergent and rinse aid use and recommendations for use & care. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 03/20/2019
DISHWASHER MAYTAG MDBS561AWW Arrived on site and tested operation. I found the console accepts input for cycle but the start cancel button is not working. Tested latch and found to be good. Visually inspected console ribbon and found discoloring indicating failure in console. I found the console shows not to be available. Office to research part 99003402 console white; ordrng 1 CNOTE (RESEARCH)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for clock advancing, upon arrived also found unit responding to home key, went to replace console. But was sent with black trim for a SS unit, ordering correct part office to RS. ; ordrng 1 CNOTE (OFFICE RS) and 1 W11296171 (CONSOLE ss)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 03/20/2019
WASHER ROPER RTW4516FW2 "Arrived on site. Check for noise issues. Found Cam bolt completely off of unit. Replaced cam assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78721
Joseph C.
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for “light not coming on bottom” complaint. Inspected unit and found lower light not coming on. Removed and replaced housing. Found relay not functioning for lower light. Ordering new control. Will return on Friday 03/15, for repairs.; ordrng 1 W11221051 (CONTROL)"
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
MICROWAVE KITCHENAID KCMS2055SSS1 Arrived on site to diagnose a microwave that is turning on one door is opened. Found bad primary doors which causing fan and turntable to run when door is open. Replaced door switch and tested unit. Found all is functioning properly at this time.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/20/2019
WASHER MAYTAG MVWB765FW3 arrived on site. Check for scratch issues. Found scratches on Console and lid. Will need lid assembly and console assy to repair unit. Office to reschedule; ordrng 1 W11135391 (CONSOLE ) and 1 W11259006 (LID ASSY )
Near Salado, TX 76571
Arthur B.
Job Details: 03/20/2019
REFRIGERATOR ELECTROLUX EI32AR65JS1 Arrived onsite for customer complaint of refrigerator not cooling after compressor install. Removed evaporator cover and found corrosion on heat exchanger. Removed an replaced heat exchanger and evaporator using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.5oz of R134a refrigerant. Powered up unit. Found good frost pattern forming on new evaporator. Reassembled. No other issues found.
Near Austin, TX 78751
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KUDE48FXSS0 Arrived on site and repaired faulty function by replacing control. Unit control had some evidence of infestation. Advised accordingly.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site for customer complaint of unit powering on by itself and beeping, found faulty control panel, after replacing panel, unit tested good."
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/20/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 "Arrived back on site for harness replacement, removed all doors and mid section replaced harness and all tested good, no leaks on site"
Near Marble Falls, TX 78654
James
Job Details: 03/20/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found the temp sensor reading out of range. Installed new sensor and tested operation. Preheated oven to 400 and found average temperature of 401. Unit working properly. Job complete
Near Austin, TX 78738
Brandon
Job Details: 03/20/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of unit not heating, found faulty element, I replaced element, unit tested good."
Near Austin, TX 78702
Wesley
Job Details: 03/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onnsite and found unit operating as designed after testing in diagnostics. Unit had stuck float device. Corrected float device now washes properly.
Near Elgin, TX 78621
Scott
Job Details: 03/20/2019
WASHER GE GTW330ASK3WW "Arrived on site , replaced clutch , gear case , shifter , agitated . At end of repair snapped head of agitator bold . Unable to remove remaining bolt out of shaft . Will need to reorder , gear case and agitator bolt . Pleas call to set return visit . ; ordrng 1 WH02X24374 (BOLT ) and 1 WH38X27335 (GEAR CASE )"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/20/2019
COOKTOP WHIRLPOOL WCE97US0HS00 "Arrived on site for customer complaint of bubbling underneath the surface of the cooktop, called tech line, they instructed me to use cream cooktop cleaner with a razor to clean, unit tested good."
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/20/2019
DRYER LG DLGX4071W Arrived on site for dryer not dry well. Performed temperature test with vent on and found reaching up to 250° and cycle every 2 minutes and 6 seconds. Disconnected vent and ran unit. Found temperature reach up to 208° and cycling every1 minute and 6 seconds. Found air restriction casing. Spoke with customer on test results and having air restrictions. All else tested good.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/20/2019
WASHER MAYTAG MVWX700XW1 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit unplugged. Plugged it in and the drain pump automatically came on, but was not draining the water from the unit. Using my vacuum, I drained the water out and removed the drain pump and found that the impeller shaft has disengaged from the motor. I replaced the drain pump and tested the unit. Unit operated as designed. No water leaks observed during service, job completed ."
Near Austin, TX 78738
Paul
Job Details: 03/20/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave taking too long to cook. I tested the wattage output of the unit and found it putting out 800 watts and working as designed. I explained to mr and ms to always put smaller items on the outside of the turn table for better results. Call complete.
Near Hutto, TX 78634
Jonathan S
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for refrigerator intermittently losing power. Customer stated that when fault happens that the UI will be the only lights lite up. Nothing will be running and interior lights will not work. Call tech-support and spoke with Andy. He stated to replace LED driver board, main control and UI(SR7724408220). Schedule return for Wednesday the 20th. May need authorization to complete repair. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 W10804160 (LED CONTROL) and 1 W11036562 (UI) and 1 WPW10675033 (MAIN CONTROL )"
Near Austin, TX 78732
Cliff
Job Details: 03/20/2019
DRYER WHIRLPOOL WED8300SW0 Arrived on site to diagnose a dryer that will not start. Found idler pulley and thermal fuse both failed in unit. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78705
Leonardo
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to test unit for unit had no power. Test unit and found bad fuse, replaced fuse test unit and unit test good job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
OVEN KITCHENAID KDRS483VSS03 Arrived on site for right oven not heating properly. The customer informed me that actually neither oven left or right or heating properly both ovens will need sensors replaced. Controls have been done in the past and the customer said they did not correct the issue.; ordrng 1 WPW10131825 (sensor)