Service History 945

Near Austin, TX 78737
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for faulty deli ui and gap at freezer door gasket installed new ui and door checked door seal good checked ui operation good; used 1 W10909682 (NAMEPLATE) from stock
Near Austin, TX 78739
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install harness assembly extended warranty provided to customer. Installed new harness assembly secured thermistor to suction line per service pointer with foil tape and zip tie. Powered unit on ran diagnostics all test passed unit working as designed.; ordrng 1 PROJECTCODES16360
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for the units left front burner will not ignite. Tested the unit and found intermittently it will not ignite. Replace the burner head with a new electrodes and tested unit. Unit ignites a d heats properly. No gas leak present.
Near Bertram, TX 78605
Thomas L.
Job Details: 03/29/2019
WASHER MAYTAG MVWC415EW1 Arrived on site for washers it would not spin and is noisy. This unit has multiple issues. The first issue is the gearcase is very noisy and will need to be replaced. The second issue is the motor is weak and cannot do anything unless the basket is turned by hand. The third issue is the agitator bolt will not come loose. I soaked it with penetrating fluid hoping it will be easy to remove on return visit. Office will need to obtain cost approval.; ordrng 1 COSTAPPROVALNEEDED and 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR)
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
DRYER WHIRLPOOL WED9750WL0 Arrived on site to replace thermistor for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for doors not closing properly. I just did both top door hinges to create proper seal and gap in between both doors. See pictures as doors are now the exact same and same measurements. Our water connections are dry.
Near Georgetown, TX 78626
Lou
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519HB2 "arrived on site to inspect microwave vent fan not operating. Upon further inspection, I turned the unit on and could not hear the fan. I removed the unit from the wall and plugged the unit in another outlet and turned on and the fan was not blowing. I find that the fan connection was not connected all the way. I plugged the connector in and tested and the fan began to blow. Put the unit back in its place and tested again and I could hear the fan blowing and the damper opening and closing. Job completed. Customer not available to sign receipt."
Near Taylor, TX 76574
Andy
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer with F3-E1 code, tested and inspected unit and found cut pressure hose and console. Removed and replaced failed hose. Ordering console and will return Wednesday 4/3/19 due to customer availability. No water leaks present at time of service.; ordrng 1 W11112656 (CONSOLE )"
Near Austin, TX 78749
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT720PADM Arrived on site to test unit for unit not drying. Test unit and found element working and no error codes found. Customer not using rinse aid advised customer to use rinse aid to help unit dry better. JOB COMPLETE
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not filling with water. Inspected unit and work area. Performed diagnostics mode and found fault 6-4 float switch opened, 6-6 incoming water temperature under 84° and 8-1 slow drain. Inspected float switch and found object under float. Removed object and continued test cycle. Monitored test cycle. All tested good, no water leaks present. Spoke with customer on clear, dishwasher magic and Quantum finish max soap."
Near Belton, TX 76513
Al
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to install previously ordered part. Removed and replaced the harness.Unit tested as designed with no error codes.Zip tied the drain hoseCall Whirlpool Tech line and spoke with Chris @ Tech LineJOB COMPLETE
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
DRYER WHIRLPOOL WGD5000DW3 "arrived on site to inspect dryer not operating. Upon further inspection, I turned the unit on but the drum did not turn. Keeping the door open, I pressed the door switch closed and turned the unit on and turned the drum by hand and it operated. I removed the front panel and checked the motor and pulley and found it to be good. I did find that the belt was frayed and will need to be replaced. I removed the back panel and removed the vent chute and found some markers that were possibly jammed in the blower wheel keeping it from turning. I removed the debris and tested the unit and it operated as designed. I removed and replaced the dryer kit consisting of the belt, tension pulley and two rollers. Tested the unit and it operated as designed. No lint observed during service, job completed."
Near Austin, TX 78750
Paul
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived onsite for the microwave with the hood lamp not working. I found no voltage from the control to the lamp. I replaced the control and the unit works as designed. Call complete. Use Authorization # WJIAH00APL1.
Near Kyle, TX 78640
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on site to test unit for hinges throwing black powder out. Found damaged hinges replaced both hinges test unit and unit yeast good job complete. No leaks present at this time.
Near Austin, TX 78739
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for intermittently no water. Removed water line installed correct water line and reducing valve powered unit on tested dispenser unit working as designed
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on sote for f3 sensor error , ohm sensor and tested good, replaced control and Testd good with no gas leaks on site"
Near Austin, TX 78723
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no ice. Ran diagnostics ice level sensor passed,fan motor passed ran harvest passed,no errors on icemaker ran fill test passed. Powered unit off from breaker powered unit back on to reset control controls"
Near West Lake Hills, TX 78746
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSBP25FJSS01 "Water leaking found frozen fill tube found water dripping from dispenser diagnosed faulty water valve,solenoid not fully closing part is discontinued."
Near Briarcliff, TX 78669
Cliff
Job Details: 03/29/2019
OVEN WHIRLPOOL KOCE500ESS06 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found F1E0 ever saved on control indicating failed user interface. Is it interface will need to be replaced to complete repairs. As revision number was not sent with model number part brought today was incorrect. Ordering correct panel and set return date for 3/29/19.; ordrng 1 W11093254 (panl-cntrl)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for control replacement replaced and Testd good, no leaks on sote"
Near Buda, TX 78610
Kevin
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and ran all agitations and spins in manual diagnostics. Did not find issues with washing machine. Could not duplicate reason for service call, spoke with tech line and explained there is a language barrier. Problem with washer may be difference between current and previous loading of clothing, but no unbalanced or overload errors were found. No water leaks from connections at time of service. 7724476218"
Near Austin, TX 78731
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWB725BW0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found long drain air saved in control. Clean debris from drain pump as drain pump was locked up. Tested unit and found all is working properly at this time and no leaks were found at time of service
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for unit leaking on clean cycle, ran unit and removed panel, found top tub ring not clipped in in rear, signs of water leakage from rim"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/29/2019
REFRIGERATOR AMANA 596.7200302 "Arrived on site for refrigerator leaking water. Performed diagnostics and gained access to inlet valve while having customer dispense water. Inspected unit. Cycled ice maker and found water line disconnected from fill tube. Reconnected water line and cycled ice maker. Monitored ice maker cycle. Found fill tube frozen and due to the pressure of water causing fill tube to disconnect. Removed fill tube and thawed out. Installed fill tube and added food grade approved silicone around fill tube gasket. Cycled ice maker and monitored. All tested good, no water leaks present. Changed water filter and flushed water through dispenser. No water leaks present."
Near Austin, TX 78744
Leonardo
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test panel being damaged. Found damaged panel, replaced panel testa unit and unit test good no damaged found on new panel job complete."
Near Austin, TX 78759
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW9400SW00 "Arrived on site for loud unit. Ran unit and found bearings in motor failed, unit will need motor to complete No leaks on site Motor. ; ordrng 1 WP8182793 (motor-drve)"
Near Leander, TX 78641
James
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Customer had run a cycle before arrival and I found all dishes still wet after cycle. Ran diagnostics and found that the heater is not cycling on
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
RANGE KITCHENAID KDRS467VSS0 Arrived on site to install anti-tip bracket for range. Used screws and installed bracket to home and tested unit. Found all is functioning properly at this time. No further repairs are needed.
Near Austin, TX 78723
Scott
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4900XW0 "Arrived on site for no start dryer . Checked power, element ,thermostat ,door switch , push to start switch . All checked good . 1 WP8566184 (timer) and 1 WPW10117655 (relay-pts)"
Near Austin, TX 78757
Wesley
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and found bent hinge receivers. Replaced receivers. All checks good. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on job to install gasket. Installed gasket,test functionality. All operation normal."
Near Waco, TX 76705
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL KDRP463LSS08 Arrived on site for the unit is not working. Tested the unit and found the control and oven control is shorted. Found the zodiac control is discontinued. Office will need to contact extended warranty. ; ordrng 1 8302210 (cntrl-elec) and 1 CNOTE (DISCONTINUED )
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL MQU2057AEWM1 Arrived on site for ice on bottom of freezer. Inspected unit and found kinked and clogged drain tube. Steamed and defrosted ice buildup. Cleared and unkinked drain tube. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite for the refrigerator making a rattling noise. I found the diffuser failing causing the noise. Need to replace the diffuser to complete service. Ordering W11236851 DIFFUSER. RS for Fri 3/29.; ordrng 1 C-NOTES (MS IS REQUESTING AN AFTER 12:00PM APPOINTMENT.) and 1 W11236851 (DIFFUSER)
Near Austin, TX 78731
Scott
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site ,replaced control . Tested unit all checke normal
Near Waco, TX 76710
Steve C.
Job Details: 03/29/2019
WASHER WHIRLPOOL WET4027EW1 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the water pump housing. Found the new part is defective. Will need to reorder the water pump. Unit is in unit 1400; ordrng 1 Wp3363892 (pump-water)
Near Austin, TX 78731
Luis
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site for no ice. Ran diagnostics weak water flow to reservoir unit passed all other diagnostics replaced faulty water valve powered unit on good water flow to reservoir unit working as designed.
Near Austin, TX 78759
Scott
Job Details: 03/29/2019
RANGE KITCHENAID KDRS807SSS05 "Arrived on site , replaced control . Unit is now fuctioning as designed . No gas leaks detected
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
REFRIGERATOR GE PWE23KGDEBB Arrived on site for the unit is making a loud rattling noise. Tested the unit and found the noise is coming from the ff fan motor. Will need to order the ff fan motor. Unit ff evaporator cover is not frosted over. ; ordrng 1 WR60X29099 (FF FAN MOTOR )
Near Waco, TX 76710
Arthur B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WET4027EW1 Arrived onsite to replace drain pump on washer/dryer combo unit. Removed faulty part and installed new replacement. Reassembled and tested. No further leaks found. All water connections were dry at time of service.
Near Woodway, TX 76712
Arthur B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite for customer complaint of french door refrigerator not making ice. Ran diagnostics and found error code E2 (Lost Home Position). Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for customer complaint of top load washer not completing cycle. Ran diagnostics and found error code F9E1 (Long Drain). Removed drain pump and found motor locked up. Replaced drain pump,clear error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for noisy operation. The Mrs. customer informed me that the noises occurred most often during the spin cycle of a light load. We tested the unit with a light load and with no load and all operations and all sound levels were normal. All water connections were also dry.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the inner and outer door panels due to the original door being warped. Tested the door/unit and it operated as designed. Job completed.
Near Austin, TX 78750
Steve C.
Job Details: 03/29/2019
DRYER WHIRLPOOL LER7646EQ0 Arrived on site for the unit has a electrical burning smell. Tested the units and found the power cord has shorted. Went to Home Depot and purchased a three prong power cord. Replace the power cord and tested unit. Unit will turn on but now the unit will not be due to unit not getting 240 V. Advise the customer to call a electrician to replace the wall plug. Also advise the customer to clean the air vents every six months.
Near Austin, TX 78753
Scott
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site for OtR making noise when fan is in use . Found damper defective . Missing spring , looked in fan assembly and cavity . Couldn’t find spring . Replaced dampener . Unit is now venting and performing as designed . Job complete ."
Near Austin, TX 78724
Wesley
Job Details: 03/29/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and installed the element to repair a no heat condition. All checks good, unit is now operating as designed. Heater had shorted."
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS "Arrived on site for customer complaint of flames being low, found conversion kit was needed. Also instructed customer to call gas company to check gas pressure."
Near Austin, TX 78737
Kevin
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW1 "Arrived on site and inspected washer and found tub and wash plate shake during spin cycle. Attempted to disassemble them to inspect hub but bolt is seized can’t remove wash plate. Basket, tub, gear case, and wash plates what all need to be replaced in order to correct washer. Customer does not wish to continue with repair. Washer is currently not leaking any water from connections, job complete"
Near Troy, TX 76579
Arthur B.
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for customer complaint of convection fan not coming on in convection modes. Tested unit. Found no voltage to convection fan. Ordering MR2 control and return with convection fan motor as well. R/S for Tuesday 4/2. ; ordrng 1 W10885069 (cntrl-elec MR2)
Near Round Rock, TX 78681
Jonathan S
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF995FIFZ00 "Arrived on site to install previous diagnosed parts. Found unit still iced up. Removed ice and installed evaporator panel. Ran test 4 and operation tested good. Removed control and installed new. Removed gasket and installed new. Adjusted gasket with heat gun. Removed broken ice container and installed new. Tested all operations. All tested good, no water leaks present."
Near Dripping Springs, TX 78620
Luis
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 "Arrived on site for leak in system. Replaced evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Troy, TX 76579
Arthur B.
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for customer complaint of gas leaking on slide in range. Turned gas supply on. Tested all burners and oven. Used bubble solution and could not find any signs of gas leaks. All functions as intended. Turned gas off due to no one in house. No gas leaks detected at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH73521CW0 Arrived on site for microwave having close door failure. Performed diagnostics mode and tested unit. Found door switches grounded out and caused damage to door (see SD-QuickPic). Will need to replace door switches with interlock and microwave door.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on job to replace ccu Control and Control board. Also advised by CS to replace motor drive. Replaced all 3 parts,ran test cycle and all operation functioning properly."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for “F1E1 error code” complaint. Inspected unit and found unit not powered on. Checked breaker and breaker was on. Pulled unit and inspected thermal fuse. Fuse was blown. Will need to replace fuses, before diagnosis can be performed. Quote is an estimate for replacing fuses and assessment of F1E1 error code. Collected service fee, today.Customer will need to show closing paperwork, to have coverage provided. Service fee (plus tax) collected, today. Return for repairs on 03/28.; ordrng 1 W10839510 (cntrl-elec) and 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml)"
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 "arrived on site to inspect refrigerator ice maker not dispensing. Upon further inspection, I tested the ice dispenser and it dispensed cubed ice, but not crushed ice. I removed the ice bin and found a large amount of ice in the bin. I held the door switch closed and pressed the ice dispenser pad and the motor would turn and the solenoid would pop. Tested the ice bin auger and it turned as well. Placed the ice bin back in and tested and the motor sounded as if it were bogging down when trying to crush the ice. I removed do and replaced the dispenser motor and tested and the unit began to operate as designed and crushed the ice. I advised the customer of my findings and repair. No water leaks observed during service, job completed."
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived onsite for customer complaint of range oven door gasket fall no off. Confirmed gasket is torn. Removed and replaced oven door gasket. Reassembled. No other issues found.
Near Leander, TX 78641
James
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and found upper rack stops have come off as well as the dispenser guard. Reinstalled guard and replaced the rail stops. Tested operation and found rack operating properly and no faults found in diagnostics. Job complete
Near Elgin, TX 78621
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR GE GSS25GSHJCSS "Arrived on site for “too cold in fresh foods area” complaint. Per my previous diagnosis, removed and replaced fresh foods sensor and control. Unit is performing as designed. No leaks detected, at time of service."
Near Jonestown, TX 78645
James
Job Details: 03/29/2019
FREEZER WHIRLPOOL EV188NYWS00 "Arrived on site and tested operation. I found the unit running but not cooling accessed evaporator and found no frost pattern and evaporator hissing. Unit will need new evaporator, exchanger and compressor to repair.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ0 "Arrived on site for “freezer is making a humming noise” complaint. Inspected unit and found condenser line to be rubbing frame. Adjusted condenser line position. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
DISHWASHER IKEA IUD7070DS0 Arrived on site and replaced broken drain pump due to glass blockage. All checks good after repair. No leaks at time of service.
Near Austin, TX 78758
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for unit not filling, replaced valves and teased good, no leaks on sote"
Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
RANGE GE JS645ELES Arrived on site to test unit for door being stuck and unit giving a f9 10 error code. Found bad latch. Replaced latch test unit and unit test good job complete.
Near Buda, TX 78610
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for fresh food not cooling. Freezer working correctly,removed fresh food evaporator cover,checked frost pattern good. Uploaded picture of frost pattern to SD-QuickPic,ran test 4 passed good frost pattern on evaporator installed cover found weak air flow,Also found fan losing voltage. Installed new fan motor assembly that includes thermistors,secured thermistor to correct location with zip tie and foil tape. Replaced main control powered unit on unit cooling down"
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for the unit will not turn on. Tested the unit and found no power it’s coming in. Found the light switch on the counter powers on the unit. Turn the switch on and tested the unit. Unit works properly and all water connections or dry at the time of service.
Near Lakeway, TX 78734
Paul
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIS18NNJB8 "Arrived onsite for the ice machine with a no ice condition. I found no voltage from the control to the compressor. The control needs to be replaced. Ordering C-NOTES, WP2304016 CNTRL-ELEC. RS for Wed 3/27, per ms RS for Thu 3/28.; ordrng 1 C-NOTES (MS REQUESTING EARLY AM APPOINTMENT BECAUSE SHE HAS TO LEAVE AT 12:00PM.) and 1 WP2304016 (CNTRL-ELEC)"
Near Austin, TX 78758
Tyler B.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW2 "Arrived on site for unit filling not in use, replaced valves and. Tested good. No leaks on site"
Near Georgetown, TX 78628
Steve C.
Job Details: 03/29/2019
REFRIGERATOR GE DFE29JSDDSS Arrived on site for the unit is not cooling properly in the fresh food section. Tested the units and found no airflow to the fresh food section. Call GE and verify the fresh fruit fan motor is weak. Advice to order the fan motor Wr60x26866; ordrng 1 WR60X26866 (FF FAN MOTOR )
Near Lakeway, TX 78734
Paul
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIS18NNJB8 Arrived onsite to replace the previous diagnosed parts. I replaced the main control on the ice machine and tested the unit. The compressor kicked on and the evaporator had ice forming on it. The unit is working as designed. There were no water leaks present at the time of service.
Near Leander, TX 78641
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL WOS51EC0HS00 Arrived on site for the unit touch panel will not work. Customer advise he is on able to select options on the control panel. Tested the unit and found the light display will intermittently come on. Found the unit will need a new control panel stainless steel. Customer advised that he will be contacting the office to reschedule.; ordrng 1 CNOTE (CNOTE) and 1 W11296171 (PANEL SS)
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
MICROWAVE KITCHENAID KOCE500ESS06 "arrived on site to inspect microwave no heat. Upon further inspection, the customer advised that the oven was not heating. This unit is a microwave/oven wall unit. I tested temps in the oven with my multimeter and found that the unit does not heat up. I removed t(e unit from its place and removed the back cover and control cover and tested ohms to the element and other components. All tested good. I inspected the control and found the Bake element relay was melted. I removed and replaced the control and tested and the unit operated as designed. I advised the customer of my findings/repairs. Job completed."
Near Temple, TX 76504
Al
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave removed and replaced the housing for the bulb. Unit still didn’t work. I ordered the main Harland will return with both bulbs and the control.CUSTOMER WILL CALL TO RESCHEDULE DUE TO HER GOING OUT OF TOWN FOR 2 1/2 weeks.NEEDS MORE WORK ; ordrng 1 W10872453 (HARNESS MAIN)
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG530S0EW1 "Right on site. Check for temperature issues. Found temperature off 80° in oven when set at 450. Replaced sensor and cycle, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for washer not spinning/Wet clothes at end of cycle. Checked for error codes and found F0-E3 (Overload) Ran manual test and all tested good. Checked drain line and drain line was 4 to 6 inches inside drain. Reinstalled drain line and calibrated unit. Called tech line and spoke with Chris (SR # 7724481272) Made aware of issues and was instructed to speak with customer on user care guide (Load and soap usage) And to clear error code. Did as instructed. All operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Lou
Job Details: 03/29/2019
DISHWASHER GE ZBD8920P10SS "arrived on site to inspect dishwasher leaking. Upon arrival, the customer advised that the water was turned off due to another leak in the home. The customer asked the plumber if the water could be turned on temporarily so I could service the unit, but was denied. I photographed the model/serial placard and notified the office MS who advised to close the call as needs more work ad have the customer contact the office to reschedule. No service fee collected due to nothing being done to the unit. ; O-emld tckt"
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop middle burner. Upon further inspection, I tested all five burners and all but the middle burner operated as designed. I found that the customer had the burner cap for the right front burner and the middle burner swapped. When I placed the correct caps on the burners, all burners operated as designedNo gas leaks detected during service, job completed."
Near Austin, TX 78737
Brandon
Job Details: 03/29/2019
OVEN WHIRLPOOL RBD305PVS02 "Arrived on site to replace control, after replacing unit tested good. Collected balance on check"
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
DISHWASHER GE ZBD8920P10SS Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the float switch. Found the nut to the float is loose. Tighten the nut and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78731
Paul
Job Details: 03/29/2019
OVEN JENN-AIR JJW2427DB00 Arrived onsite for the oven to replace the previous diagnosed parts. I explained to the customer that I looked at the install date wrong and that the labor was not covered under warranty. Mr stated that he purchased an extended warranty thru Jen-Air. I explained to mr that he needed to call Jen-Air back and have the call dispatched thru the extended warranty provider. Mr is calling this evening to get a new dispatch sent over.
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV Arrived on site and installed fridge doors to repair large shipping dents. Unit is now set up properly.
Near Buda, TX 78610
Kevin
Job Details: 03/29/2019
DRYER WHIRLPOOL WED8900BC "Arrived on site and inspected dryer and found error code for restricted airflow, removed vent hose from rear of dryer and found it is blowing properly. Dryer is also heating properly, recommended to customer that vent to exterior be cleared by a service. No further repair is required on dryer, no lint found in unit cabinet at time of service"
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW70HEBW0 "arrived on site to inspect washer error code. Upon further inspection, I placed the unit in diagnostics and it showed error code F8E1. I cleared the code and continued with testing. Unit operated as designed. I removed the water hoses from the valve and found a large amount of debris in the screens of the hot water valve. I am ordering the valve and CNOTE-LSO and scheduled return service for 03/28/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W10599356 (water inlet valve)"
Near Austin, TX 78757
Wesley
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW92HEFW0 Arrived on site and replaced dispenser motor and top vent hose. Tested. No water symptom. Replaced both control and expansion together. Unit is now operating as designed. Advised customer on repair. All checks good. No leaks at time of service.
Near Cedar Park, TX 78613
James
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FFHS2322MWKA Arrived on site and found ice maker mid harvest and motor running and the gear is not engaging with the tine gear. Installed new ice maker and tested operation. Unit tests good. Job complete
Near Austin, TX 78723
Joseph C.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “unit will not come on” complaint. Inspected unit and found unit had lost communication and was draining. Let unit finish draining and recalibrated unit. Unit checks good. No leaks detected, at time of service."
Near Elgin, TX 78621
Andy
Job Details: 03/29/2019
OVEN KITCHENAID KOSE500ESS03 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
WASHER MAYTAG MHWZ600TW00 Arrived onsite to replace previous diagnosed parts. I found the fill valve cracked causing the leak. I replaced the fill valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service.
Near Austin, TX 78730
Paul
Job Details: 03/29/2019
RANGE JENN-AIR JGRP548WP01 Arrived onsite for the range with the LR cooktop burner not working correctly. I found the choke laying loose between the orifice holder and burner head causing the flame to yellow. I installed the choke correctly in the burner head and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW70HEBW0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the valve ad tested ad unit operated as designed. No water leaks observed during service, job completed. I notified the office of tech extended warranty."
Near Liberty Hill, TX 78642
Cliff
Job Details: 03/29/2019
MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to diagnose a microwave that isn’t always starting. Tested unit and found no mechanical failures with microwave at this time. Advised homeowner that door must be firmly closed to ensure all safety switches are depressed. No further repairs are needed and all is working properly at this time.
Near Austin, TX 78739
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise and cooling issue in fresh food. Customer attempted to remove ice found only damage to fins on evaporator. Found fresh food evaporator incased in ice diagnosed faulty defrost thermistor. Completely defrosted fresh food evaporator,removed harness assembly that includes fan motor and thermistors. Installed new thermistor secured thermistor to correct location on suction line using foil tape and zip tie. Installed cover secured cover with two screws in upper section and two in middle section. Powered unit on ran diagnostics all test passed unit working as designed. Followed instructions to service pointer project code S16360; ordrng 1 CNOTE (PROJECT CODE S16360)"
Near Waco, TX 76712
Steve C.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4616FW1 Arrived on site for the is not working. Tested the unit in diagnostic and received error code F9e1 long drain. Found the unit is draining properly. Advice customer to use he detergent only. Calibrated the unit and unit works properly. All water connections were dry at the time of service. Only charge the customer for the service fee.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 46 in freezer and 37 in fresh food section. Found it both evaporators had partial frosting but couldn’t locate no die indicating a leak. Will need compressor and refrigerant valve and will bring both evaporators just so something weird doesn’t come up.; ordrng 1 3HOURSEALEDSYSTEM and 1 SF8404 (ACCESS VALVE) and 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10451893 (fan-scroll) and 1 WPW10643261 (evaporator)
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator leaking water. Customer stated that when water is turned off to unit it does not leak. Gained access to compressor area and inspected area. Turned water on and had customer dispense water through dispenser and motor inlet valve. Performed diagnostics mode and and checked for ice maker fault codes, E0 no faults. Cycled ice maker and ran fill cycles. Removed kick plate and found drain pan cracked in front. Will need 2nd person to replace trey. Office to schedule return appointment. Added adhesive to crack for temporary fix. ; ordrng 1 SEENOTE (2 MEN) and 1 W11225840"
Near Austin, TX 78758
Scott
Job Details: 03/29/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer making noise . Found side mount vent kit not properly installed . Ordering new kit and 2nd man . No lint build up at time of service . Please call to set return visit .; ordrng 1 12001453A (kit-exhst) and 1 2MAN
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
OVEN JENN-AIR JJW3830DS02 "arrived on site to inspect oven lights. Upon further inspection, the customer advised that the units interior lights will come on randomly. According to Service Pointer #W11251040A, the UI console is to have an updated software of 14.00.00. I attempted to place the unit in diagnostics and it would not go into diagnostics. I removed and replaced the UI console ad placed it into diagnostics and checked the software version and this part has the old software 13.00.00. I contacted Techline and spoke to Mike who advised that the old version was to be purged and the new version 14.00.00 was to be distributed and installed. Mike suggested to order a “Fresh Stock” when ordering; File #7724493331. I am ordering another UI console and CNOTE-FRESH STOCK as Mike advised. Also, CNOTE-LSO. Scheduled return service for 04/02/19. ; ordrng 1 CNOTE (LSO) and 1 CNOTE (FRESH STOCK) and 1 W11232121 (PANEL-CNTRL)"