Service History 944

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, Texas 78628

Vincent

Job Details: 06/29/2022

"Arrived on site for dishwasher, inspected unit and work area. I set unit in diagnostics and found stored error codes 4-3, 7-1. I attempted to run a cycle but was unsuccessful. Found motor not responding. I went ahead and changed sump & motor. I reassembled unit and tested in a diagnostics cycle, everything checks good. Unit is now operating as designed no leaks observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Leander, Texas 78641

Vincent

Job Details: 06/29/2022

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found stored error codes F0E3 F8E1. Ran diagnostics cycle and found water flow not great. I replaced valve and it got better. I also changed control because of unit going off balance false reading. I calibrated unit and tested un diagnostics cycle and unit is operating as normal. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Leander, Texas 78641

Vincent

Job Details: 06/29/2022

"Arrived on site for dishwasher. Inspected unit and work area. Set unit in diagnostics and had stored error codes4-3, 7-1. I then tested unit and found motor to be dead. I installed new sump and motor and tested, unit is now operating as designed. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Liberty Hill, Texas 78642

Vincent

Job Details: 06/29/2022

"Arrived on site for range, inspected unit and work area. Found unit with no power. Inspected breaker and it was off. I then reset breaker and found good voltage to unit. I tested unit burners and they where all working, tested oven and it was not igniting found that the main control needs to be replaced and as its not sending any voltage to ignniter.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Liberty Hill, Texas 78642

Vincent

Job Details: 06/29/2022

"Arrived on site for range, inspected unit and work area. I replaced gas valve and tested for any leaks and checked good. I then tested oven and unit is operating as normal. I did advise CX to leave oven on until all smoke goes away since its new and never been used. No leaks observed during service. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, Texas 78641

Vincent

Job Details: 06/29/2022

"Arrived on site for microwave, inspected unit and work area. Tested unit and found fan making noises. Removed microwave from wall and found a bolt to long tubing the fan blades. I replaced bolt with smaller one and then tested. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL OVEN

Model WOC54EC0HS04

Near Leander, Texas 78641

Vincent

Job Details: 06/29/2022

"Arrived on site for built in oven, inspected unit and work area. I called techline and spoke with ED and we went through. A couple of steps and I inform techline that unit was not connected to WiFi and had error codes stored F1E5 F1E6 F1E5 F1E6. Techline said there is nothing to change at this time and to let CX know it has to be connected to WiFi at all times, and inform me to let CX know to contact the WiFi department to get the system clean. SR#7734002111 I informed CX about techline advise. Unit is operating as normal. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5SVAXVB00

Near Cedar Park, Texas 78613

Kimo

Job Details: 06/29/2022

"Arrived onsite to install previously diagnosed pats. Upon inspection of see parts I found that the motor was fin, it did not activate when I pushed the paddle the last time because the switch was not aligned properly. I installed the door kit and pin and tested unit and found unit operating as designed

We serviced a

GE OVEN

Model JTP25SH6SS

Near Cedar Park, Texas 78613

Kimo

Job Details: 06/29/2022

Arrived onsite for oven that turned off during preheat and would no longer turn back on. Upon inspection I found that the breaker was tripped. I reset the breaker and tested unit in preheat to 350* and it operated as designed

We serviced a

KITCHENAID COOKTOP

Model KCED600GSS01

Near Austin, Texas 78726

Kimo

Job Details: 06/29/2022

Arrived onsite for a cooktop with down draft vent not pulling orders out of the kitchen well enough up inspection I found no obvious issue with the unit. I tested airflow between all setting H M L and found good air flow for each settings respectively. I call techline ad spoke with Drew and told him of my findings and it was determined that the unit is operating as designed.sr# 7734001608. Job complete

We serviced a

WHIRLPOOL DRYER

Model LDE482

Near Austin, Texas 78750

Kimo

Job Details: 06/29/2022

Arrived onsite to install previously diagnosed parts upon arrival I installed new blower wheel and tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Austin, Texas 78737

Luis

Job Details: 06/29/2022

"Arrived on site for ice bin issues. Found bin stuck,removed bin,reinstalled bin tested bin removal and installation good.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Killeen, Texas 76549

Tyler

Job Details: 06/29/2022

Arrived on site for washer showing f9e1. Upon arrival confirm complaint and found F 91 in diagnostics. After further testing I found that because of failure was the drain motor shorting out causing unit not to drain the water out of the tub. I use my shop vac to clear the water out then reassembled the unit with a new drain pump assembly. Retested unit and found unit could drain a half tub full of water in under three minutes and unit is malfunctioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, Texas 78744

Scott

Job Details: 06/29/2022

"Arrived on site for burn marks on tube and bad smell. Customer concerned about him and grill on dryer has discoloration. Check that above heater and found normal wear and tear. Turkey Darrell and then off to make sure nothing was in there, also blower housing is free of any obstructions. Did find a small piece of black rubber it may have gotten on the grill above heater because it burns. At time service unit is no longer smelling, or any other issues found with dryer . Job complete"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Spicewood, Texas 78669

Kevin

Job Details: 06/29/2022

"Arrived on site and inspected water and found F6 E2 error showing, replaced control board and control panel and ran calibration 52 and automatic test 51 to confirm washer is operating normally, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS01

Near Austin, Texas 78747

Leonardo

Job Details: 06/29/2022

Arrived on site to test unit for time stopping with in 3 seconds and not working. Test unit and unit working as designed. Could not duplicate the issue at this time. Unit heated correctly after testing it 15 times and heating water job complete.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Austin, Texas 78739

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected dryer and found drum is not tumbling, disassemble dryer and found motor pulley is broken.

We serviced a

WHIRLPOOL DRYER

Model MED6630HC0

Near Austin, Texas 78744

Kevin

Job Details: 06/28/2022

"Arrived on site and disassembled dryer and found contact Mark between motor mounts and bottom of dryer and added aluminum tape as a spacer per service pointer W11378591A. Added seal kit ordered by previous technician. One fan blade on new blower wheel is broken. Replaced anyway in the meantime so that customer can use the dryer but a new one will be needed. replaced belt and support wheels and tension pulley. ordering a new blower wheel, total for repair not collected, collect total on next visit.; ordrng 1 4392067 (Repair kit) and 1 Wp697772 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Seguin, Texas 78155

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for no cooling, tested unit found control relay just clicking and once a while the compressor kicks on for 20-30 seconds, customer for control kit and inverter box, , replaced parts, compressor powered on and evaporator developed a good frost pattern, ; ordrng 1 WPW10121140 (Filter housing)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/28/2022

Arrived on site to test unit for RC for not cooling. Found RC evap frosted over. Checked hermits or at control and is reading open. Unable to access evap because my steamer is not heating. Per tech line we need to check resistance at thermistor itself and continuity through harness in linear. Advised customer to thaw unit. Recommending 2hrs on return visit for proper diagnostics and repair. Office to reschedule. SR#7733984610; O-emld tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/28/2022

Arrived on site to test unit for not cooling properly. Found all components currently working as designed. Customer stated unit periodically is not cooling. Spoke with CS as multiple components have been replaced to correct issue. CS would be speaking with techline to see how to proceed. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Austin, Texas 78703

Scott

Job Details: 06/28/2022

Arrived on site to reshape freezer gasket till new door arrives . Door is already ordered with office . Reshaped gasket with hair dryer and also used perma gum under gasket . Call to set return . ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model CET9100GQ0

Near Dripping Springs, Texas 78620

Justin

Job Details: 06/28/2022

Arrived on site and found we had the wrong belt on order. Ordering correct belt for washing machine. Office to reschedule. ; ordrng 1 WPW10260319 (Washer Pulley Belt)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW3

Near Austin, Texas 78729

Wesley

Job Details: 06/28/2022

Arrived onsite and found failed ignitor causing unit oven to not operate. Found needed ignitor defective. Ordering ignitor again to repair. July 4th afternoon. ; ordrng 1 W11590294 (Ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Killeen, Texas 76549

Tyler

Job Details: 06/28/2022

Arrived on site for fridge not cooling. Upon arrival confirmed issue. After further inspection I found multiple failure occurring within unit. Found defrost issue that had corroded harness connections within liner. Found drainLine within liner broken causing water to leak heavily into liner/insulation and rusted out entire drain line system and causing air to leak through entire liner system and into unit. Unit cant be repaired further to due liner failures. Will need findings reported.; ordrng 1 Cnote (Needs findings reported)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Killeen, Texas 76542

Tyler

Job Details: 06/28/2022

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found ice bucket and maker both empty with no signs of moister. I also tested dispenser and found not water coming out. Checked electrical connections and found no failures. I found water pressure from cutoff functioning and allowing water to pass to fridge. Found failure in filter housing causing after not to get back to valve. Rescheduled customer for 07/04/22 Monday. To complete repairs with new housing. ; ordrng 1 W11162042 (Housing)

We serviced a

MAYTAG DRYER

Model MED8200FC0

Near Leander, Texas 78641

David S

Job Details: 06/28/2022

"Arrived on site for dryer not working properly. I inspected the unit and work area. I preformed a vent test. I found air flow poor when connected to the vent and good when not. The customer stated the had vent wizard come out and the cleaned the vent. I ran the dryer and found the exterior flap opening as designed. I gained access to the heating element and found the thermal fuse blown. I called techline sr 7733985112, I advised them of my findings and recommendations. Techline advised to order the thermal fuse for repair. The office will reschedule when we have autho.; ordrng 1 W10909685 (Thermal fuse) and 1 WP8577274 (Thermistor) and 1 279973 (Thermal cutoff) and 1 WP8557403 (Thermistor fix) and 1 WP8544771 (Heater)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Georgetown, Texas 78633

Paul

Job Details: 06/28/2022

Arrived onsite for a microwave/oven combo that the oven shuts off when the microwave and oven are used at the same time and the microwave times out. Ms also stated when the microwave is used it constantly gives a paused message and the oven is running hot. I found the primary interlock failing causing the paused message when the microwave is used. The UI needs to be replaced for the oven shutting off when the microwave times out. I explained to the customer we would test the oven temps after we install the new UI. Ordering W11297728 console & W11033422 interlock.; ordrng 1 W11297728 (Console) and 1 W11033422 (Interlock)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near Georgetown, Texas 78633

Paul

Job Details: 06/28/2022

"Arrived onsite for a microwave that had displayed an F1E4 error. Ms stated the unit had woke her at 2:00am one morning and smoke was coming out of the vent at the top of the unit. I found the microwave relay on the main control had stuck and the high voltage transformer was burned up. The main control and the high voltage transformer will definitely need to be replaced. I am returning with the control panel, magnetron, capacitor, diode, and mag thermostat so I can further diagnose when the unit is fully uninstalled. Ordering W10832024 mag thermostat, W11493410 magnetron, W10850446 capacitor, W11256462 diode, W11175576 control panel & W10836753 transformer.; ordrng 1 W10832024 (Mag thermostat) and 1 W11493410 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11175576 (Control panel) and 1 W10836753 (Transformer)"

We serviced a

SAMSUNG MICROWAVE

Model ME18H704SFG

Near Kyle, Texas 78640

Leonardo

Job Details: 06/28/2022

Arrived on site to replace control board and found wrong part. Ordering new control board office to reschedule ; ordrng 1 DE92-03624B (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Buchanan Dam, Texas 78609

Kimo

Job Details: 06/28/2022

Arrived onsite for refrigerator not cooling in bother sections. I performed and amp test at compressor and found that the amps would spike to 9.2amps and then the compressor would shut off. I installed and new start device to test and found no change. I am ordering 1x ss 2hrs. Office to reschedule. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Tow, Texas 78672

Kimo

Job Details: 06/28/2022

"Arrived onsite for washer not cleaning clothes as it should and would shred clothes as well. Upon inspection I found that the wash plate was damaged, it has some sharp raised edges. Upon removal of wash plate for further inspection I found that the bolt was crass threaded and found not come off. I am ordering bolt , basket and outer tub. And returning with the parts that was sent with me.office to reschedule.; ordrng 1 W10752187 (SCREW) and 1 W10811960 (BASKET) and 1 W11219115 (TUB-OUTER)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBRA

Near Temple, Texas 76504

Jonathan M

Job Details: 06/28/2022

"Arrived on site for a refrigerator that is not going to refrigerator section. Inspected unit and work area. Found the freezer at 0?F in the refrigerator section in the 60s. Tested airflow from the damper and found very little airflow at all coming through the damper. Checked my return line for air circulation in the refrigerator section and found it clogged with ice. After defrosting the ice, tested airflow again at the damper. Found minimal airflow again. Ran the unit through diagnostics and it passed all tests except for the damper control. It registered a motor or switch issue with the damper Rescheduled customer to 7/4 per their request. Theyre requesting first available appointment.; ordrng 1 242303001 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Manor, Texas 78653

Joe Z

Job Details: 06/28/2022

"Arrived onsite for WHEN UNIT IS PLUGGED IN NOT LIGHTS NO SOUND NOTHING HAPPENS. Upon arrival found breaker was tripped. Mrs stated that the breaker has been tripping. Powered up the unit and unit powered on. All fans and compressor operates correctly. Found that when forcing heater on, it would trip breaker. Need to order heater and evaporator harness. Office to reschedule.; ordrng 1 WP2323198 (Heater) and 1 W11405276 (Evap harness)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Buda, Texas 78610

Leonardo

Job Details: 06/28/2022

Arrived on site to test unit for front glass broken. Found front glass broken from handle falling. Will need new handle and front glass. ; ordrng 1 W11176456 (Front glass) and 1 W10894054 (Door handle)

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Killeen, Texas 76542

Tyler

Job Details: 06/28/2022

"Arrived on site for washer leaking water intermittently every three loads or so. Upon arrival try to confirm issue but cannot replicate leaking issue. I did however find that after speaking with service management, washer is possibly leaking water from detergent dispenser and not sealing properly to the top cabinet portion of the washer causing moisture to leak out at different points in the cycle and rusting top portion of cabinet leading to dispenser vibrating to much and release more water from dispenser. Due to not replicating issue I informed customer there is no further way to know if anything else could be causing failure. d customer 261.43+=83.00 for top and dispenser. Customer wants to discuss options with spouse before proceeding with repairs. Call complete ; ordrng 1 W10391067 (Top)"

We serviced a

GE REFRIGERATOR

Model GFE24JSKFFSS

Near Killeen, Texas 76542

Tyler

Job Details: 06/28/2022

Arrived on site for refrigerator making loud noise. Upon arrival confirmed issue. After further testing I found thermistor in fc popped off evap but was still functioning within manufacturing specs. Found bimetal stuck closed as well as dc voltage from control to thermistor never exceeding past 1.9v in fc compartment even when thermistor was exposed to cooler temps. Rescheduled customer for 07/04/22 to complete repairs with control and bimetal.WR55X40448 control ; ordrng 1 WR55X40448 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Killeen, Texas 76543

Tyler

Job Details: 06/28/2022

"Arrived on site for dryer not starting, upon arrival confirmed issue. Found stable 240 connection to dryer. After further testing I found failures in start switch, motor , and timer. Replaced start switch. Customer expressed dissatisfaction with failures with unit and wants to hold on rescheduling until he has spoken with whirlpool. Office to reschedule if customer reaches out to us for further repairs. ; ordrng 1 W10745655 (Timer) and 1 W10396029 (Motor) and 1 694089 (Blower wheel) and 1 Cnote (Office please read att. Note!!!)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C5EXW02

Near Copperas Cove, Texas 76522

Tyler

Job Details: 06/28/2022

Arrived on site for refrigerator making abnormal noise from rc. Upon arrival confirmed complaint. Upon further inspection I found dampener motor getting stuck then popping repeatedly when closing. Found cond. coils dirty and needing cleaning. Tested thermistors and found following results: Rc thermistor (4.35k) fc thermistor (14.8k) (temps on arrival were 15/55 actual (set temps 5/37). ; ordrng 1 W10814173 (Dampener)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78754

Matthew

Job Details: 06/28/2022

Arrived onsite for dishwasher bowed hinges. Upon arrival inspected unit. Found that the issue was actually the outer door panel. Was faulty. Took pics. Customer is covered. Ordering outer door panel to complete the repair. Office to reschedule.; ordrng 1 WPW10629473 (Front panel) and 1 W11178521 (Badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Georgetown, Texas 78628

Lou

Job Details: 06/28/2022

"Arrived on site to inspect refrigerator compressor not staying on. Upon further inspection, I heard the start device and compressor attempt to start and the compressor made a loud buzzing noise. I checked amp draw to the compressor and got 8.91amps. Ohmed the windings and got 5.5, 7.4, 11.5ohms. Contacted techline and spoke to Andrew and advised of my findings and he advised to do a sealed system repair. SR#7733983463. Office ordering the sealed system repair parts and CNOTE-SCHEDULE AS LAST CALL and office to schedule return service ; ordrng 1 CNOTE (SCHEDULE AS LAST CALL)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Georgetown, Texas 78626

Gerry C

Job Details: 06/28/2022

Arrived to inspect rack issues. I found the upper and lower racks had tines that the tips were not correctly coated during manufacturing and had started to corrode. All wheels where in serviceable condition and the upper rack stops will need to be replaced during rack installation. I verified all operations were present. No leaks observed during service. Office to order upper rack and contact the CX to arrange return service. ; ordrng 1 W10909088 (Upper Washrack)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HB06

Near Jarrell, Texas 76537

Gerry C

Job Details: 06/28/2022

"Arrived to inspect power. I used a xenon light tester and the unit ignited all three lights, denoting a full 1000 watts. I advised the CX the unit operated as designed, while heating. The light would not turn on and I verified the bulb was intact. The unit will require the main control. Office to order and contact the CX to arrange return service. ; ordrng 1 W11342846 (Main control)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Leander, Texas 78641

Vincent

Job Details: 06/28/2022

"Arrived on site for washer, inspected unit and work area. CX complaint is unit would trip breaker 80% of the time. I tested unit in diagnostics and found no stored error codes, so I proceeded with testing and found basket badly off balance causing motor stress and belt shredding. Will need to replace basket, motor, capacitor, belt, and return with cam kit and gearcase if needed. Office to order parts and reschedule when parts are available. No leaks observed during service.; ordrng 1 W10752719 (Basket) and 1 W15618 (Capacitor) and 1 WPW10006384 (Belt) and 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Round Rock, Texas 78681

Paul

Job Details: 06/28/2022

Arrived onsite to replace previous diagnosed parts. I installed parts and started a 500 degree bake cycle to test it. The unit worked as designed until it reached 270 degrees and the blower stopped this time. I powered the oven off and back on and the blower started again but was running slow and stopped again. Need to replace the blower or possibly the main control. Ordering W11245567 blower and W10859300 main control.office to RS.; ordrng 1 W11245567 (Blower) and 1 W10859300 (Main control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Georgetown, Texas 78628

Lou

Job Details: 06/28/2022

"Arrived on site to inspect refrigerator fresh foods section not cooling. Upon further inspection, I tested temps in the FC=0 degrees and RC=57 degrees. I disassembled the RC section and removed the RC evap fan cover and found the fan not operating and the thermistor in the correct spot on the suction line. I tested the thermistor and it is reading 68 degrees but it is engulfed in ice/frost. I measured temps at the thermistor and its reading 19 degrees. I removed and replaced the evap,cover and tested the unit in diagnostics test #40 and the unit is operating as designed. Reassembled the RC section and monitored cooling and the unit is cooling as designed. I found both RC door gaskets are torn and am ordering both gaskets and scheduled return service for 07/05/22. No water leaks observed during service.; ordrng 2 W10917312 (RC door gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW03

Near Seguin, Texas 78155

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for intermittent ice production, tested unit found ice maker not completing cycle, ice maker provided is incorrect, the connections do not fit, correct ice maker is on order, please double check connections with images provided so we dont make another trip,ordering ice maker office to reschedule ; ordrng 1 W11556926 (Ice maker)"

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS

Near Kingsbury, Texas 78638

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit noise and wobble, tested unit found multiple welds holding container together has broke images provided, need container assembly and directional switch, to fix issue, ordering parts, office to reschedule ; ordrng 1 WPW10476 (Container assembly) and 1 WP777811 (Directional switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Manor, Texas 78653

Matthew

Job Details: 06/28/2022

"Arrived onsite for washer with long fill time or not filling. Upon arrival tried putting unit in diagnostics but control flashing lights. Tried power cycling but did not change. Tried canceling previous cycles and one knob was turned all leds will illuminate. Called tech line for assistance. Ran test again. Was able to force diagnostics and control showed no codes, ran calibration and passed. Tried running a normal load and all leds would illuminate. Tech requested Replaced the control. SR#7733991671. Ordering control. Office to reschedule.; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Kyle, Texas 78640

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected refrigerator and found icemaker is off. Cycled icemaker in diagnostic cycle and motor is cycling properly. Ran fill test and it also filled with water. Inspected wiring harnesses underneath freezer door and everything looks good. Cycled and filled again and it worked twice in a row. Could not find a reason why icemaker is not producing ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Kyle, Texas 78640

Kevin

Job Details: 06/28/2022

"Arrived on site and replaced freezer door and fresh food door and nameplate, job complete"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Manchaca, Texas 78652

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected dryer and found customer has a video of a noise while dryer is running. Disassembled dryer and inspected all moving components and did not find any issues but replaced support wheels, belt, and tensioner pulley anyway. job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78747

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected dishwasher and did not find any error codes. Ran a diagnostic cycle and found heating element is working. Also found no rinse aid is in the dispenser. Recommended to homeowner that rinse aid be added to the dispenser in order to improve drying function. Discussed differences between heavy/normal/1 hour wash and their drying times, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Austin, Texas 78747

Kevin

Job Details: 06/28/2022

"Arrived on site And replaced thermistor, evaporator harness, and user interface diagnosed by previous technician. Fan motor did not arrive, HV control board was not ordered, if issue continues will need high-voltage control board, job complete"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Austin, Texas 78747

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected dryer and found it is taking multiple cycles to dry. Found airflow meter is showing blocked/restricted and recommended to homeowner that vent to the exterior be cleaned by a service. Also found debris in dryer vent making noise while it is running. Cleared this also, dryer should not be used until vent to the exterior has been properly cleared, job complete"

We serviced a

KITCHENAID OVEN

Model KSEB900ESS2

Near Austin, Texas 78744

Kevin

Job Details: 06/28/2022

"Arrived on site and inspected range and found make element has failed. . After replacement confirmed oven is working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for noise issues, tested unit found ice maker water valve making a loud buzzing noise, replaced valve,customer has issues with popping noise during defrost cycle, stated to customer that the noise is normal and it usually goes away after 5-10 minutes, unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for no ice production, tested unit for ice bin full of ice and has completed a harvest cycle and filled with water, customer could not open ice bin to if there was a there was a clump of ice causing feeler arm to sense that the bucket was full, demonstrated to customer the proper way to remove ice bucket, advised to monitor and report if issue persists, at this time the unit is running as designed, job complete"

We serviced a

WHIRLPOOL COOKTOP

Model W5CG3024XB

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for flames to low, tested unit found all Flames are uniform and dont have any unusual colors pictures provided, stated to customer that there is no issue with the cooktop, also sometimes the burner cabs get dislodged and they can be moved back into place, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for not running properly, tested unit found all functions are good, no Unusual noise detected, customer stated that the builder noticed the noise and found that the hot water valve was closed and he did open it but still wanted us to service it, advised customer to monitor and if the noise returns take videos customer will monitor and report if needed, at this time the unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS4

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/28/2022

"Arrived on site to test for no heat,tested unit found magnetron sounds really loud, switches are engaging properly, replaced capacitor,magnetron and diode, tested unit,unit now running as designed, unit had poor ventilation, customer asked not to install unit, he will make sure that ventilation is good and install unit himself, requesting extra pay, job complete"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seguin, Texas 78155

Andrey

Job Details: 06/28/2022

"Arrived on site to test unit for leaving clothes wet at end of cycle, customer stated now the unit is running good, tested unit found off balance error code, stated to customer that if unit goes off balance it will shut down cycle and clothes will be still wet, customer will follow proper procedures put unit through diagnostics cycle all components tested good, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/28/2022

"Arrived on site to test for right side RC gasket torn. Verified gasket needs replaced. Replaced gasket and formed with heat gun. Tested unit, unit is now sealing as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Elgin, Texas 78621

Joe Z

Job Details: 06/28/2022

Arrived onsite to install previously diagnosed parts replaced the 4 feet to level unit correctly and replaced element. Test unit and unit is now leveled and heating as designed. Job complete

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS05

Near Austin, Texas 78723

Matthew

Job Details: 06/28/2022

Arrived onsite for wall oven not reaching temperature. Upon arrival inspected unit. Customer stated when set to 350 degrees only reached 330 degrees. Tested unit at 350 and found unit needed calibration. Set calibration to +20. Tested unit again and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Austin, Texas 78723

Matthew

Job Details: 06/28/2022

Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly. Tested unit and unit is functioning properly. No excessive noise and no leaks present at this time. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Austin, Texas 78702

Scott

Job Details: 06/28/2022

"Arrived on site for dishwasher not draining . Found drain loop too low and clogged at disposal . Cleared clog . Unit is now draining , and made sure drain hose has proper loop . No water leaks detected at time of service. Job complete . Collected 151.54 cc ."

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Austin, Texas 78736

Justin

Job Details: 06/28/2022

Arrived on site for a washing machine with the latch not working. Upon further inspection I found the latch and strike bad. I replaced both and then tested the unit. The unit is now working as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Austin, Texas 78701

Scott

Job Details: 06/28/2022

"Arrived on site ,replaced control .ran diagnostics all checked normal. All burners are functioning properly after testing several times . Job complete"

We serviced a

LG DRYER

Model DLE3400W

Near Austin, Texas 78704

Scott

Job Details: 06/28/2022

Arrived on site for dryer periodically not drying . Found same issue as before . Previous tech hadnt explained properly to customer . Explained again . Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Austin, Texas 78703

Scott

Job Details: 06/28/2022

"Arrived on site for washer flashing latch error codes . Ran diagnostics and latch would just click . Replaced latch . Ran calibration and diagnostics wash. All checked normal. Parts 111.80 , labor 174.75 . Collected 310.19 cc . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW3

Near Austin, Texas 78736

Justin

Job Details: 06/28/2022

"Arrived on site for a washing machine not unlocking. Upon arrival the customer stated the unit will just continuously drain and not unlock. I put the unit into diagnostics mode and found stored error codes F8E3 for overflow, F9E1 for long drain, and F0E2 for oversuds. I then ran a diagnostics cycle and found the water would drain extremely slow and continuously. I gained access to the filter and found a large piece of cloth clogging it. I removed the cloth and tested the unit again. The unit is now working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Dripping Springs, Texas 78620

Justin

Job Details: 06/28/2022

"Arrived on site for a washing machine making clicking noises while washing and not spinning clothes out properly. I put the unit into diagnostics mode and found stored error code F7E6 for motor fault. I went to activate the manual spin and agitate. I found when agitating it would move the entire basket but would spin as designed with no abnormal noise. I then gained access to the bottom of the unit and found significant gearcase oil. In order to repair the unit it will need a new cam, gearcase, belt, and actuator.

We serviced a

LG WASHER

Model WM2501HWA

Near Austin, Texas 78738

Justin

Job Details: 06/28/2022

"Arrived on site to install previously diagnosed parts. I installed the filter assembly and the filter assembly was now sending voltage out to the control. However, the main control was not sending voltage to the UI indicating a bad control. I found the control discontinued. Due to not being able to complete a repair I removed the part. No repair done therefore no fee collected. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Cedar Park, Texas 78613

David S

Job Details: 06/28/2022

"Arrived on site for fridge ice maker leaking. I inspected the unit and work area. I found the unit tilted forward. I found the pantry UI not responding and the dual valve clattering. I opened the pantry UI and found it full of water and corroded. I level the unit and spoke to the customer about replacing the pantry UI, pantry door, and dual valve.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Leander, Texas 78641

Vincent

Job Details: 06/28/2022

"Arrived on site for range, inspected unit and work area. CX complaint was unit would spark when burner off. I tested the unit and I was only able to repeat the error once so I still went ahead and changed the burner spark harness to prevent it from failure. Unit is now operating as designed. No leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Georgetown, Texas 78628

Lou

Job Details: 06/28/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged right RC door gasket. Using my heat gun, I shaped the gasket and checked for gaps. Tested door functions and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Leander, Texas 78641

Vincent

Job Details: 06/28/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint is unit not dispensing water. CX states he would change filter and would work fine for 10 days but then water flow would get super low. I removed filter and unit would dispense just fine. Called techline and spoke with Rob SR#7733985185 and advised to let CX know that there is just nothing wrong with unit and recommended they install a main water filter for home. Unit is operating as designed. No leaks where observed during service. Job completed."

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Killeen, Texas 76542

Tyler

Job Details: 06/28/2022

Arrived on site for dryer not turning on. Upon arrival reconfirmed issue. Upon further inspection I found outlet still not supplying full power. Found right side of outlet at 123v but leftside of outlet only gives 7v even after resetting breaker. Instructed customer they would need electrician to verify why there is a power lose to outlet. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS5

Near Temple, Texas 76502

Jonathan M

Job Details: 06/28/2022

"Arrived on site for a dishwasher that has a following up a rack. Inspected unit and work area. Confirm the customers complaint and found the upper left hand slide broken. I asked the customer if she would prefer to have both replaced at the same time. . Replaced both racks and tested the unit. The unit began to work and operate as designed.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Temple, Texas 76502

Jonathan M

Job Details: 06/28/2022

Arrived on site for a washing machine that is putting spots on clothes after running a bleach cycle. Inspected unit and work area. This unit is the type that has the bleach dispenser cup at the big front that drips down into the tub. I did explain to the customer that using the top right hand corner dispenser can sometimes do that just because water flows down into the tub ring and into the tub. Did advise the customer to run an extra rinse on clothes using bleach due to this issue. Ran the unit through diagnostics and found no stored error codes. Ran the unit for an auto test and the unit ran as designed. Went over user guide in the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HB07

Near Austin, Texas 78753

Wesley

Job Details: 06/28/2022

Arrived onsite and found the light circuit unable to be turned. Off. Replaced the control to repair. Unit is now operating as designed. All checks good.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78753

Wesley

Job Details: 06/28/2022

Arrived onsite and used the screws and the kit to repair the stripped power block. Unit is now operating as designed.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78753

Wesley

Job Details: 06/28/2022

Arrived onsite for concerns about operation and water level. and provided customer instruct on design and best practices. Calibrated unit. All checks good. Advised customer on findings.

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Round Rock, Texas 78664

Cliff

Job Details: 06/28/2022

Arrived on site to diagnose a dryer that is tripping the breaker. Found loose wiring connection on start switch and rewired switch properly. Tested unit and found all is functioning properly at this time.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2631PF4A

Near Bertram, Texas 78605

Kimo

Job Details: 06/28/2022

"124940668Arrived onsite to install properly designed parts. Upon arrival I installed new ui, fan, and clean up ice and made sure that the drain tube was not clogged. Then I tested unit and found unit operating as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Georgetown, Texas 78633

Paul

Job Details: 06/28/2022

Arrived onsite for a dryer that wont turn on. I found the unit is installed with a new style GFCI 240VAC breaker and it was tripped. I checked the wiring at the back of the unit and found it correct. I reset the breaker and tested the dryer finding it working as designed. I explained to Ms that if it trips again I would have the electrician come out and check the wiring connections at the outlet and the circuit breaker. Call complete.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Georgetown, Texas 78633

Paul

Job Details: 06/28/2022

Arrived onsite for a cooktop with a rough surface. I found the cooktop with a number 4 finish. I showed the customer the replacement cooktop and it had the same finish so we didnt change it out. I went over what to use to clean it and cure the top and explained to rub with the grain. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Georgetown, Texas 78633

Paul

Job Details: 06/28/2022

Arrived onsite for a refrigerator that is over freezing food in the FC. I tested the compartment temp and found the FC cycling between 0-2 degrees with it set to 0 degrees. Ms said things were to frozen and hard in the FC. I raised the temp to 5 degrees and explained to the customer that I would not set it any warmer than that because it could start affecting ice production depending on how long the door was left open at times. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model B136CAL3

Near Round Rock, Texas 78681

Paul

Job Details: 06/28/2022

Arrived onsite for a refrigerator with a freezer door that is hard to open. I found the left rail glide completely missing causing the inner rail and door rail to rub metal on metal and I found the right side glide falling apart and causing the glide to bind on the rail when closing the door. I found none of the rails or glides available and all the parts discontinued. I explained to the customer if he wanted to fix the unit he would have to go and get the glides custom cut and made then he would have to attach them to the existing rails.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Round Rock, Texas 78665

Cliff

Job Details: 06/28/2022

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor causing corrosion to get into ice cubes and replaced icemaker. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

JENN-AIR FREEZER

Model JUD24FCERS00

Near Austin, Texas 78731

Luis

Job Details: 06/28/2022

"Arrived on site for unit not freezing. Found ice on one section of cover,removed evaporator cover found ice ball on inlet of evaporator,found traces of oil on evaporator and drain pan diagnosed a leak at the evaporator. The evaporator is a non replaceable part unit No charge of service call due to mis diagnosis from prev tech"

We serviced a

WHIRLPOOL FREEZER

Model KRFC300ESS01

Near Buchanan Dam, Texas 78609

Kimo

Job Details: 06/28/2022

"Arrived onsite for refrigerator with a display that show 16* when set to 0* in freezer. Upon inspection I found that the defrost defrost thermistor was good and the heating element as well, no ice build up.The refrigerator was running well at the time. I replaced the ui and the control just in case it may have need reading the thermistor incorrectly. After I did this and programmed the unit I found unit continuing to operate as designed. Job complete"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near Bertram, Texas 78605

Kimo

Job Details: 06/28/2022

Arrived onsite for range with a center burner that would go out when set to low. Upon inspection I adjusted the flame by adjusting the gas valve at the knob. And tested unit several times and found that it worked as it should every time. Job complete

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near Round Rock, Texas 78664

Cliff

Job Details: 06/28/2022

"Arrived on site to diagnose an oven that is not heating properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and to remove excess rack when they are not in use, and that that will provide more consistent temperatures in unit."

We serviced a

WHIRLPOOL DRYER

Model MGD7230HW1

Near Temple, Texas 76502

Jonathan M

Job Details: 06/28/2022

Arrived on site for a dryer that has rust on the air duct in the back of the dryer. Inspected unit and work area. Did confirm the customers complaint and did verify that it it is in fact rust leading to clothes getting rust on them. Replaced the air duct and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDM00

Near Austin, Texas 78746

Luis

Job Details: 06/28/2022

"Arrived on site for water leaking. Diagnosed a defective filter head,replaced filter head and filter tested water dispenser no leaks.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Temple, Texas 76502

Jonathan M

Job Details: 06/28/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the icemaker extension and leveled out the unit. Tested the unit and the unit is now working as designed.

We serviced a

KITCHENAID OVEN

Model KGSS907SSS02

Near Austin, Texas 78732

Scott

Job Details: 06/28/2022

"Arrived on site , replaced appliance manager control. Ran preheat , temps checked normal . Convection fan is coming on. No gas leaks detected at time of serviceJob complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD618ESS01

Near Austin, Texas 78733

Luis

Job Details: 06/28/2022

Arrived on site for light issues. Diagnosed a defective led module per service e pointer installed all new updated leds all leds working as designed. Autho S84638; used 1 W11484836 ( Led module) from stock