Service History 944

Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will fill up with water and then nothing happens. Found the sump and motor is defective. Replace the sump and motor and tested unit. Unit works properly and all the water connections were dry at the time of service.
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace the control board, LED board, and power supply board Per previous tech. Replace all control boards and tested unit. Unit works properly and all water connection were dry at the time of service."
Near Austin, TX 78729
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived onnsite and replaced valve to repair freezing icemaker fill tube. Cleared ice. Replaced valve.
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Killeen, TX 76542
Al
Job Details: 03/29/2019
DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived to inspect dishwasher not drying properly.Tested the unit and found the float switch was stuck in the up position. I removed and reseated the float switch. I tested the unit afterwards and the unit now heats as designed to.JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the units interior lights would not come on when opening the door. I removed and replaced both lights in the RC and FC sections. After plugging the lights in, both came on. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site to replace the control on the unit due to not going into automatic defrost. Replaced control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
DRYER AMANA NGD4655EW2 Arrived on site for no heat condition. Found burnt lip not cycling on. Replaced open sensor and fuse. Unit now operates properly and all venting is clean.
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher door not closing or opening correctly. Performed diagnostics and tested door operation. Found unit not squared. Squared unit and tested door operation. All tested good, no water leaks present."
Near Austin, TX 78757
Scott
Job Details: 03/29/2019
DRYER MAYTAG MEDB835DW3 Arrived on site for control issues . Found control replay not responding .replaced control . Unit is now heating as normal . Customer has parts conseccion only . No lint build up .
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78739
Brandon
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not heating properly and maintaining proper temperature, found faulty control board, I replaced control, unit tested good."
Near Austin, TX 78733
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 "Arrived on job for complaints of clothes being soaking wet at end of load and taking multiple times to ring out. Customer says only finishes loads on rinse and spin cycle,ran all 3 spin test speeds tests all passed. Replaced control board,ran test cycle and all operation functioning properly."
Near Austin, TX 78738
Paul
Job Details: 03/29/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave still not getting hot enough. The customer stated the unit is supposed to have an output of 900 watts and that when he called KitchenAid they agreed. I took a photo of the spec sheet for it in SDQP. I called techline and spoke with Cris. Cris stated their test chart was for 700 watts & 1000 watts but for a 900 watt output the unit should have a temperature rise between 35 to a 40 degree after 1 minute of continuous run time at 100% power in the center of the turn table. File# 7724491507. I filled a cup with 16 ozs. of water and checked the temp and had 68 degrees. I ran the unit for 1 minute and the water temp registers at 105 degrees after stirring it. I called techline and spoke with Leon. I gave Leon my findings. Leon said the unit was within specs and advised to have the customer call the contractor. Leon added on to the same file number. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range turning on by itself and bad heating coil. Tested and inspected unit and found failed switch and heating coil. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB "arrived on site to diagnose an oven that is not lighting. Tested unit and found igniter worn out in unit and will need to be replaced. Return date to replace igniter is 3/28/19.; ordrng 1 12400035 (igniter,oven)"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site to replace dispenser pad and diagnose over cool issue in fresh food section. Tested unit and found crisper below freezing and inconsistent temperatures throughout RC. Contacted techline and they advised to block off crisper airflow by 50% with silver tape and re-adjust temperature settings on refrigerator. Set refrigerator to 38° and freezer to 2°. Also blocked airflow as techline requested. No further repairs are needed and all is working properly at this time.Tech line rep (Leon)File# 7724447604
Near Wimberley, TX 78676
Kevin
Job Details: 03/29/2019
OVEN GE JT5500BL6TS "Arrived on site and found door latch for top oven has failed and will not unlock after a self clean cycle. Replaced door lock and all function has returned to oven. Lower oven is operating correctly, job complete"
Near Leander, TX 78641
James
Job Details: 03/29/2019
OVEN KITCHENAID KOCE500ESS06 Arrived on site and tested operation. I found microwave cavity light burned out and unit not recognizing door closed consistently on microwave. I also found the oven latch not functioning properly. Unit has a communication error code as well. Due to the ui being replaced the unit will need new appliance manager to correct communication error. I will also need new cavity bulb and oven door latch to repair and will return with interlocks to correct microwave door closing issue. Repair will require 2 hours to complete ; ordrng 1 W10886919 (lmp-basles) and 1 W11179310 (CONTROL )
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB Arrived on site to replace ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
James
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and tested operation. I found the right side of the door sitting too high. I found the hinge receiver causing the issue and adjusted it to proper location. Seated door and tested. Door now functions properly and light turn off when door closed. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
COOKTOP KITCHENAID KFGU766VSS02 Arrived onsite for customer complaint of center burner not igniting. Removed and replaced center burner head with updated replacement. Reassembled and tested. Center burner now ignites as intended. No other issues found. No gas leaks detected at time of service.
Near Lampasas, TX 76550
Al
Job Details: 03/29/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived to install previously ordered part. Removed and replaced the on/off push to start.Reassembled and unit tested as designed.JOB COMPLETE.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not turning on. Upon further inspection, I found that the inner light was on with the door open. I tested voltage at the outlet and to the terminal block and got 250V. Removed back cover and tested ohms to the fuse, cutoffs, and element and all were good except the fuse. I removed and replaced the fuse and tested the unit and it operated as designed. Lint was cleaned from the lint chute. Job completed."
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site for compacting upon closing of door. and corrected symptom during testing. Was unable to replicate. Advised customer that in event of repeat failure switch could be replaced.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven not igniting. Upon further inspection, I tested the cooktop burners and all operated as designed. I removed the bottom panel and tested Bake mode and the unit ignited and came on. I removed the bottom drawer and found the Ignitor connector bent and loose. I repositioned the connector and reconnected the Ignitor and tested. Unit operated as designed. I found that there were several pans in the heating drawer which could have possibly been hitting the Ignitor causing it to ground out. I advised the customer of my findings and repair. No gas leaks detected during service, job completed."
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for damaged range . Found trim vent piece broken on door ,as well as side trim broke and screws missing or broken. Handle is damaged as well. Ordering both side trim , screws , vent trim , handle . Please call to set return visit .; ordrng 1 W10761014 (trim-door RIGHT ) and 1 W10761018 (trim-door LEFT ) and 2 WP355214 (screw)s and 1 WPW10310922 (trim-vent) and 1 WPW10618239 (hndle-door)"
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace door, and control boards, I replaced door and control boards, found the drawer control was faulty, ordering control. Returning tech needs to mark control defective upon completing job. ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78728
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Arrived on site for no cool , found no ice build up and found compressor loud, found unit to be under service bulliten Special project s71233 w10666205c parts and labor covered by WP No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 W10917531 and 1 WPW10143759 (drier-uv)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven frame bent and bottom door damaged. Inspected unit and found not flushed with cabinets (see SD-QuickPic). Found lower door not installed and hinges in installed position. Found outer frame on lower door damaged from door hinges. Disassembled door and removed door hinges and installed new. Installed new outdoor frame. Installed door and tested operation. All tested good.
Near Austin, TX 78754
Luis
Job Details: 03/29/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site for insulation issue in freezer door. Removed failed door installed new door checked door seal good,checked water dispenser unit working as designed."
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 "Arrived on job to replace basket.replaced basket,tested operation. all operation functioning properly, calibrated unit,no water leaks detected at time of service."
Near Austin, TX 78734
Cliff
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose and ice machine that is randomly turning off and making unusual noise. Tested unit and found external drain pump slow to kick on causing reset on unit and also External drain pump motor is making a grinding noise. Pump will need to be replaced to complete repairs. Return date is set for 4/16/19 per homeowners request. Advised homeowner to discontinue usage of unit to prevent water damage.; ordrng 1 W10825875 (pump)
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to replace thermistor and wire harness, after replacing, unit tested good."
Near Bertram, TX 78605
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for no cool condition. Found the fresh food evaporator was not being defrosted. Removed and replaced components that defrost the fresh food evaporator. Reassembled and all water connections are dry.
Near Austin, TX 78753
Andy
Job Details: 03/29/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying clothes properly. Inspected unit and found partially crushed vent. Performed temperature test and found unit reached 227° Called tech line and spoke with Kathy (SR# 7724489143) Made aware of issues and was instructed to have customer replaced crushed vent due to restricting air flow. Did as instructed. No repairs are needed at this time.
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the external drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for u it no lights and no ice, found harnes sin deli broken, unit thinks doors are open, unable to run diag, will need harness and deli ui to diag and complete repair, need all parts for return vista. No leaks on sote ; ordrng 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site for poor washability. Found that the wash motor has failed. Removed and replaced and tested. Operations are normal and all water connections are dry.
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the console Due to losing time. Replace the control panel and tested the unit. Unit works properly and job complete.
Near Austin, TX 78737
Brandon
Job Details: 03/29/2019
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for customer complaint of unit not cleaning and smelling, found faulty dispenser, after replacing, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
WASHER MAYTAG MVWC425BW0 "Arrived on site for “shield loose” complaint. Inspected unit and found loose screws on shield. Tightened screws. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78747
Leonardo
Job Details: 03/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for LR burner not igniting. Test unit and found ignitor connection loose at ignitor module. Secured connection to ignitor module test unit and unit test good no leaks present at this time burner is igniting. Job complete
Near Austin, TX 78735
Leonardo
Job Details: 03/29/2019
DISHWASHER GE PDT845SSJ2SS Arrived on site to test unit for unit leaking. Found leak coming from fill vale. Replaced fill valve test unit and unit test good no leaks present at this time. Left part with customer no leaks present at this time. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW2 "Arrived on job for complaints of drawer not opening or closing unless adjusting door. Replaced drawer to correct issue. Did not fix. Replaced housing to correct issue, replaced housing to correct issue, did not fix. Will need lid to complete.; ordrng 1 W11259006 (LID)"
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
RANGE FRIGIDAIRE BGGF3045RFA Arrived on site for unit not operating. Customer selected bake but did not select temp. Thus unit shuts off. Selected bake and selected a temperature and the unit works properly.
Near Austin, TX 78745
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4816FW0 "Arrived on job to install wiring harness, installed harness ran diagnostics and all operation functioning properly.no leaks detected at time of service."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite for the refrigerator door not sealing. Ms stated the FC door was not sealing correctly. I found the magnetic strip in the gasket weak allowing the door to be opened easily. Need to replace the door gasket. Ordering C-NOTES & WP2266901 GASKET.; ordrng 1 C-NOTES (THE PARTS PICK LIST WAS NOT CHANGED WHEN THIS CALL WAS ADDED SO I DIDN’T HAVE THESE PARTS. THE GASKET THAT WAS SHOWING ON THE LIST IS WHAT IS NEEDED. THE OFFICE NEEDS TO RS THE CALL WITH THE CUSTOMER.) and 1 WP2266901 (GASKET)
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/29/2019
DISHWASHER GE GDT580SSF0SS Arrived on site for unit that would not run and door would not stay latched. Found that the door outer panel was hitting on side anchor screws. Corrected situation with new anchor screws. All water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found fill tube clogged. Getting water from supply line, under door. Spoke with Dustin, at techline(Ref# 7724492291). Will need to replace freezer door. Ordering new freezer door. Office to set return schedule, due to factory need to make new door.; ordrng 1 LW11026427 (FREEZER DOOR (BLACK))"
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
DRYER GE GTDX200GM1WW Arrived onsite for the dryer that did one cycle after the repair and stopped working again. I found the new timer that was replaced had failed. I had 121VAC in and only 21VAC out. Need to replace the time again. Ordering WE04X20415 DRYER TIMER. RS for Fri 3/29.; ordrng 1 WE04X20415 (DRYER TIMER)
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
RANGE KITCHENAID KFID500ESS01 Arrived onsite for customer complaint of induction range getting error code F47 and not starting. Removed cooktop glass and found module shorted out on LR section. Removed and replaced module assembly. Reassembled and powered unit on. Tested all elements. All work as intended. No other issues found.
Near Kyle, TX 78640
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Found fresh food section good and cold temp reading 35°. Checked freezer reading 50° removed fresh food cover excessive amount of frost as if unit not switching to cool freezer. Removed freezer evaporator cover ran test 4. Test 4-4 passed and 4-5 good frost forming on evaporator. No signs of refrigerant leak in system. After exiting diagnostics unit shutting on and off cycling 3 way valve. Called tech support with issue with power cycling removed deli ui same issue,started unplugging connections at main control same issue per tech support faulty control. Installed new main control unit powered on and started cooling. File #7724493281"
Near Austin, TX 78745
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for water leaking found water leaking from fill tube,fill tube missing extension. Cleared all ice found extension on evaporator installed extension to fill tube ran water to icemaker no leaks unit working as designed"
Near Austin, TX 78723
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Unit is 5 weeks old. Has no frost pattern but compressor and fans are running. Also low amp draw of 1.5 amps.Diagnosing as sealed system leak. Ordering compressor replacement. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78739
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to test unit for unit not heating. Test unit and found f7e1 error code. Test heater and tod and both test good, unit filling with plenty of water and water is hot. Test wash motor and wash motor working could not duplicate the problem of unit not heating. Job complete."
Near Austin, TX 78722
Scott
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE530C0ES0 "Arrived on site for top burners not heating . Ran diagnostics ,no error codes . All burners are now heating , oven is heating . Could not duplicate error unit is getting both legs . Both hot and surface indicator lights are operating s properly . Job complete ."
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/29/2019
DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Customer stated that unit was running fine and did not noticed any abnormal sound. Tested unit and found unit operating as designed. Tested all other operations. All tested good, no water leaks present.
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and corrected gasket issue in freezer with heat gun to repair air leak. Raised temps to repair freezing water line issue. Advised customer complications may come from extremely uneven floor.
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KUDL02FRSS4 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Tested and inspected unit and found all operations to be normal. Spoke with customer on use and care and practices for best results. No water leaks present at time of service.
Near Kempner, TX 76539
Al
Job Details: 03/29/2019
WASHER AMANA NTW4516FW Arrived to inspect unit not spinning properly. Service tested the unit and unit got an F5E4 error.Removed and replaced the lid lock (W11307244) from truck stock and calibrated the unit unit tested as designed.JOB COMPLETE
Near Georgetown, TX 78633
Tyler B.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WOC54EC7AS00 "Arrived on sote for unit not removing to touch, unit will need control and console to complete will return with others, if possible to expedite parts. ; ordrng 1 W10861744 (panl-cntrl) and 1 WPW10632435 (cntrl-elec)"
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator it making ice. Tested and inspected unit and found failed ice maker and failed water valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Wesley
Job Details: 03/29/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site and installed control and console. Unit is now heating as designed. All checks good. Operating properly.
Near Austin, TX 78725
Wesley
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL MH1170XSS0 Arrived on site and installed new handle to repair.
Near Austin, TX 78729
Tyler B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on sote for broken rack, replaced adjusters and tested good, no leaks on site"
Near Round Rock, TX 78681
Steve C.
Job Details: 03/29/2019
FREEZER WHIRLPOOL WRS315SDHZ02 Arrived on site to replace the freezer door due to not closing properly. Replaced the freezer door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Kevin
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine is in a horse barn at the Waterloo Dressage horse training facility. Took several pictures of location. Inspected washer and found wash plate is seized, basket and tub are broken, gear case has failed. Entire tub assembly and drive system would need to be replaced in order to correct issue. Expected Lifetime of washer and replacement parts is and will be shortened by its environment and usage. No water leaks from connections at time of service. Two technicians will be needed and labor for two hours.; ordrng 1 W10512161 (tub asm) and 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11095106 (harns-wire) and 1 W11283592 (MOTOR) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)"
Near Austin, TX 78739
Leonardo
Job Details: 03/29/2019
COOKTOP JENN-AIR JGD8130ADS Arrived on site to replace terminal block for right side burner. Replaced terminal block test unit and unit is igniting. Found right rear burner taking a little longer to ignite. Unit working correctly burner will take longer to ignite due to the position of the burner job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for unit with power error, unplugged unit and plugged in and tested good."
Near Austin, TX 78750
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JJW9527DDS Arrived on site to diagnose and oven with a door that is not in position. Found receivers and hinges for oven door worn out. Replaced both receivers and both hinges and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer not starting. Removed console and found control shorted near lid latch harness. Removed and replaced control and lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Scott
Job Details: 03/29/2019
WASHER FRIGIDAIRE FAFW3574KW0 Arrived on site for washer not starting . Found door sagging and not making contact properly with door lock . Tightened up door hinges . Started unit in diagnostics . All checked good . Started unit in normal wash to flush tub since it’s had water sitting in it . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Arthur B.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer taking too long to dry. Removed back cover and found element shorted out by wire. Removed and replaced element and cutoff. Reassembled. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap clean of lint at time of service.
Near Austin, TX 78756
Joseph C.
Job Details: 03/29/2019
OVEN KITCHENAID KODE500EBS03 Arrived on site to check oven for convection and timer issues. Found convection element not coming on and a loose connection at the element. Refit terminal to convection element and tested. All functions check good. Advised customer use Kitchen timer instead of bake timer.
Near Leander, TX 78641
James
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site and tested operation. I found that the light would work on low and turn off on high. Tested switch and found to have failed. Installed new switch and tested. Unit working properly. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
MICROWAVE GE JVM1950SR1SS "Arrived on site for dead unit , found fuse blown , replaced fuse and door switches and still blew, found compositor failed, advised cust customer declined, send 3 switches and 1 fuse to TB deduction."
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/29/2019
DRYER WHIRLPOOL MEDZ600WR0 Arrived on site for noisy operation. See pics that the customer had taken the unit apart. Reassembled unit and replaced dryer repair kit. Dryer is clean as well as venting. It operates now properly and at proper sound levels.
Near Waco, TX 76712
Arthur B.
Job Details: 03/29/2019
OVEN JENN-AIR JMW2430DP01 "Arrived onsite for customer complaint of wall oven/microwave combo unit still giving F6E0 error. Confirmed issue. Removed and replaced MW appliance manager board. Checked micro bus fuse and found continuity check ok. Tested unit and now found OPEN/CLOSE door error and microwave will not start. Ordering new UI,MW Appliance Manager, Magnetron and Inverter. OF to R/S. ; ordrng 1 W10217711 (inverter) and 1 W10815465 (MW APP MGR) and 1 W10887855 (panl-cntrl UI) and 1 W11098747 (magnetron) and 1 W11241293 (HARNESS) and 1 WPW10260060 (PWR SUPPLY)"
Near Canyon Lake, TX 78133
Robert
Job Details: 03/29/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of buttons not working. Found the display also not working. Checked connections from control to overlay and found loose connection. After correcting wiring operation normal.
Near Austin, TX 78724
Scott
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for washer banging around at start of cycle . Ran diagnostics no error codes . Did find clutch to be really loud and hanging up when changing from agitate to spin . Ordering clutch , return 3/29 any time after 9 am .; ordrng 1 W10754448 (clutch)"
Near Waco, TX 76711
Steve C.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW2 Arrived on site to replace the motor due to burnt connection. Replace the motor and calibrated the unit. Unit works properly in all water connections were dry at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for complaints of a lot of movement in basket. Ran diagnostics and received no codes,calibrated machine. Customer happy with movement of basket. No leaks detected at time of service."
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the Niagra control and tested the dispenser motor. I still had no DC voltage to the motor. I called techline and spoke with Joel. We found the return line from the PTC in the motor with only 41VAC and he confirmed the new control was defective. Need to replace the control and the motor at the same time. Ordering c-notes, W10822635 MOTOR, & WP2318054 CNTRL ELEC. RS for Wed 3/27.; ordrng 1 C-NOTES (MS NEEDS 9:00AM APPOINTMENT.) and 1 W10822635 (MOTOR) and 1 WP2318054 (CNTRL-ELEC)"
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
DRYER GE GTD65EBSJWS Arrived on site and repaired broken strike by replacing. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "Arrived on job for complaints of refrigerator freezing food. Found thermistor out of range. Replaced thermistor,test unit,all operation functioning properly."
Near Wimberley, TX 78676
Brandon
Job Details: 03/29/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit making noise, when I arrived, whole house water was shut off, I ran diagnostic test for agitation spin and drain, unit tested good, no fault codes in diagnostic mode. I ran load size calibration, unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit not starting, I ran diagnostic test, found error codes 8-4, 6-4, 5-1, checked float switch, tested good, checked drain hose, found faulty control and drain pump. After replacing both parts, unit tested good."
Near Austin, TX 78734
Cliff
Job Details: 03/29/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Arrived on site to replace previously ordered parts. Prior to replacing three-way valve ran test on unit and found Three way valve operating properly in step four of diagnostics and frost dissipating at same rate in step five as it does with no power to unit. Found failure with user interface control causing defrost issue. Replaced user interface control and found all is functioning properly at this time. No leaks were found at time of service and no other repairs are needed.
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG530S0ES1 "Arrived on site for customer complaint of front right and front left burner not working, found unit to be working as designed at time of service."
Near Austin, TX 78731
Cliff
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW7100DC0 Arrived on site to diagnose a washer that is growing error codes. Tested unit and found faulty pressure switch in unit. Replaced pressure switch and tested unit. Found all is working properly at this time. No leaks were found at time of service.