"Arrived onsite to replace previously diagnosed parts. Before starting repair talked to customer and found unit was deemed non repairable by previous company.

Arrived onsite to replace previously diagnosed parts. Replaced control. Tested unit and unit is functioning properly. Job complete

Unit 5206. Arrived onsite for dishwasher not filling and making noise. Upon arrival found no water entering unit. Noise was from motor running dry. Upon further inspection found inlet valve connector not secured. Secured connector and tested. Unit is functioning properly. No leaks present at this time. Job complete

Arrived on site for a range leaking gas. Upon arrival the customer showed me pictures of bubbling leak detector on the regulator. Upon further inspection I found a sever crack running down the regulator. I replaced the regulator and then tested the unit. I put leak detector on all connections again and could not find any leak. I then activated all burners and verified functionality. Call complete.

"Arrived on site for a washing machine throwing error codes. Upon arrival the customer stated the unit is not working, and prior it would just randomly change cycles and never be accurate on the UI. I put the unit into diagnostic mode and found stored error code F6E2 for communication error and F2E1 for stuck button. I cleared the error codes. I then tried to run a diagnostics cycle and found the buttons not working properly and the selections not responding. Upon further inspection I found the gearcase had significant oil indicating a failing gearcase. In order to repair the unit it will need a console, control, gearcase, and slider. I informed the customer on my findings, and they just want to repair the console and control. I installed both parts and then tested the unit. The unit is now working as designed. Call complete."

"Arrived on site for a refrigerator with no cool. Upon further inspection I found both compartments with no cool and no frost pattern. I also found the mullion significantly hotter than it should be and constantly running. I gained access to the back of the unit and found the compressor overheated and also constantly running. I checked amp draw to the compressor and found it at .8 amps. This indicates a control and SS failure. I also found the water line leaking at the valve, and a sign of a leak from the water line into the IM. Upon further inspection I I found the waterline to the IM actually cut in half. I informed the customer on my findings. The customer stated they were only trying to fix it temporarily before they remodel their kitchen.

Arrived on site to install previously diagnosed parts. I installed the valve and then tested the unit. The unit began working as designed. No leaks observed at the time of service. Call complete.

Arrived onsite and replaced display control to repair. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite and replaced the belt. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite to replace only the evap cover at customers option. Replaced the evap cover

Arrived onsite and found unit operating with failed pump. All checks good. Unit is now operating as designed.

Arrived onsite and found the door seal slot had been dislodged from the bottom right rivets. Bent slot as far back into place as possible. Advised customer on full repair requiring the replacement of the tub. Provided some advice on workaround options.

"Arrived on site. Removed bottom grill found exchanger line to evaporator heavily corroded uploaded picture unit will need an evaporator for a proper repair.

Arrived on site and found drain pump is not running. Remove standing water and found drain pump is jammed by pocket debris. Replace drain pump. Customer is aware after showing them what has caused drain pump to fail. Job complete

Arrived onsite for control issues and determined glitching and unresponsive touch panel. All checks good. Unit is now operating as designed.

Arrived on site for washer needing previously diagnosed rods. Upon arrival installed required part. Ran 2quick was cycles to insure tub would stay lvl and found no leaks or failures during tests.

Arrived on site for dishwasher still leaking water. Upon arrival confirmed issue and found signs of water overfill under lower door seal at bottom of door and overfilling over the tub. Upon further inspection found no errors in diagnostics and one tub has a door there was not enough water in the tub to account for a bad valve but I did find that unit would overfill the door when in a heavy spray cycle indicating water could possibly be leaking from the motor or spring assemblies into the tub at high pressures in and out the door. Informed customer of findings.

Arrived onsite and found unit had frozen fresh food produce but responded positively to adjusting the thermostat. Advised customer on findings and provided customer instruct on using thermometers to monitor temps for proper operation. All checks good.

Arrived on site for a cooktop that wont heat the right burner properly. Inspected unit and work area. Confirmed customers complaint and found that the right front element would not turn on at all. Remove the cooktop and found the element had exploded inside the element causing a short and inability to heat the element. Replace the element and tested the unit. Found the element not turning on due to improper voltage being sent to the element. Replaced the ethernet switch and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site for fridge making humming noise . Used sound pads on condenser coils and tightened compressor mounts . No water leaks detected at time of service. Job complete

Arrived on site to test unit for not heating and leaving items a little frothy. Found error code f7e1(no heat). Cleared code and ran diagnostics with no issues. Found filter screen has excessive build up. Advised customer to clean filter and run cleaning cycle on unit to clear out build up. Also advised to purge cold water from sink prior to using unit to prevent element from erroring out. No leaks detected. Job complete.

Arrived onsite for washer not advancing and water in tub. Upon arrival inspected unit. Found error code blinking on display. Error for drain pump. Tilted unit and found harness to pump not secured. Secured harness and tested. Unit is now functioning properly. Customer started new load and was functioning. No leaks present at this time. Job complete

"Arrived on site and inspected refrigerator and found freezer gasket is torn, no production from icemaker. replaced icemaker and it cycled immediately and filled with water. Will need to bring back freezer gasket.; ordrng 1 W10443316 (Freezer gasket)"

"Arrived on site for dishwasher leaking. Upon arrival confirmed complaint with customer after further testing found f6e4 error. Ran multiple tests but found no leaks from hoses, door seal, or motor/pump assemblys. Customer stated unit had leak when washer on other part of home was being run. Also found drain line not properly raised under sink causing backflow to over fill dishwasher. Readjusted drain line and informed customer they would need plumber to check lines in home for possible clog causing issues. Also found upper rightside rail broken and not holding rack in place. Rescheduled customer for 6/15/22 to replace rail. ; ordrng 1 WPW10460371 (Rail)"

"Arrived on site for microwave not heating,starting each time correctly. Upon arrival confirmed issue. After further testing I found lower door switch/burnt up and partially melted from internal failure. Replaced switch then reassembled and tested unit. Found microwave heating and cycling as designed. Call complete ; ordrng 1 Cnote (Used one switch ending in (x829) put extra switch back in returns)"

"Arrived on site for washer or completing cycles. Upon arrival confirmed issue and found the following errors: F3E1, F8E3, f0E1. I then ran a diagnostics cycle and found unit had a failing drain motor. Also found power loss from ACU to motor and harness failure due to unit getting thrown off balance and banking wires. I then found spider arm bracket breaking within tub asm. Also found lower tub asm had broken apart causing water to leak from under tub and rusting out multiple components. Found due to failures and age u it cant be guaranteed a reliable repair and would need partial repairs just to complete diagnostics to find out if there are any other issues. Will need findings reported to ahs of units status and needing replacement.; ordrng 1 W10908724 (Acu) and 1 W10685626 (Harness) and 1 W10820070 (Tub asm) and 1 W10799064 (Drain motor) and 1 W10657810 (Stator) and 6 W10253476 (Screws)s and 1 W10544980 (Rotor) and 1 W10253477 (Rotor screw) and 4 W10312625 (Dampener rods)s and 1 W10490826 (Shield) and 1 W10746378 (Harness) and 1 Cnote (Needs two techs plus 2-3hr repair) and 1 Cnote (Needs findings reported to ahs that unit is not repairable due to amount of failures.)"

Arrived on site to replace control panel. Found part damaged. Reordering . No gas leaks detected at time of service. Call to set return ; ordrng 1 W11097777 (Panel)

"Arrived on site for unit not cooling in both sections . Compressor is running weakly ,pulling 5-6 amps . Control is flashing 3 times . Also dispenser paddle is failing . Talked to SW . Shes ordering correct compressor,control and dispenser parts . No water leaks detected at time of service. AUTHO . Call to set return ; ordrng 1 AUTHO"

"Arrived on site for dead washer . Outlet voltage is good . Removed UI console and found water on control board . Found valve has failed and leaks on control. Ordering valve , will need control as well . AUTHO Recommended customer change hoses . Set return 6/17 prefer PM . ; ordrng 1 Autho and 1 W11172234 (Valve)"

Arrived on site for range heating higher than preset temperature. Inspected unit and work area. Found oven gasket damaged. Found unit heating higher than preheat temperatures as designed. Informed customer that is by design because when opening door to add food a large amount of heat will escape from unit. Will need to replace oven gasket. Schedule return for Wednesday the 15th.; schdld next appmnt for 6/15 WED !

Arrived onsite for to install previously diagnosed pat. Upon arrival I installed new filter housing and found no change I check water pressure at the wall and found that it was too high I called techline and spoke with Robert and he suggested that I install a water pressure regulator. sr#7733833981. Ordering w10786952. 8212547r office is rescheduled ; ordrng 1 w10786952 (Water pressure regulator) and 1 w10786952 (Hose)

Arrived on site for microwave light not operating. Inspected unit and work area. Tested light operation to verify failure. Removed lamp and tested voltage to socket and found control not sending voltage to socket. Will need to replace control. Found Whirlpool authorization repair for range and not microwave. Reached out to claims department. Customer will need to contact Whirlpool to get coverage corrected. Will order control and office to schedule return when ETA is available on part. ; ordrng 1 Control (See attention note)

Arrived on site to diagnose a dryer that is starting on any time door is closed. Motor relay in control is stuck in the closed position and control will need to be replaced to complete repairs. ordrng 1 DC92-01896G (Control)

Arrived on site for a washing machine making a high pitched noise and throwing the UE error code for unbalanced load. I put the unit into diagnostics mode and ran a manual agitate and spin. I found during agitate the wash plate would severely catch and skip. I also found it would spin the tub. When in spin I found the agitator would still rotate. When the unit did begin spinning it made a loud squeal. This indicates a possible bad shifter and gearcase. I then tested the suspension and found it bouncing badly indicating bad suspension I went to remove the stator and found it completely bound and not removable. Due to this it will need a tub rebuild. In order to repair the unit we will need all tub parts and suspension. Ordering parts and office to get autho and reschedule.; ordrng 1 CNOTE (Susie ordering parts)

Arrived on site for a dishwasher that wont close. Inspected unit and work area. Confirmed customers complaint and found the door hard to close due to pressure at the bottom of the door and then would pop back open once you let go. Disassembled the unit and attempted to fix the positioning of the hinges. Still had issues. Attempted to fix the hinges in case of the hinges were bent but could not get them to work after attempting to repair. Ordering hinges and springs and rescheduled customer to 6/20.; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Hinge right) and 2 WP8270020 (Hinges)s

"Arrived on site for a dryer that is not heating. Inspected unit and work area. Confirmed customers complaint and checked voltage to the unit. Found proper voltage and polarity. Removed the front panel and checked resistance on the heater. Found the heater open. Found multiple parts of the heater broken inside of the housing.

"Arrived on site to inspect refrigerator not dispensing ice. Upon further inspection, I found the ice bin would not release as there was ice under the ice bin. Once I was able to get the bin released, I found a large amount of ice in the chute. Removed all ice and inspected the ice door and found it not sealing properly. Customer advised that this has been an ongoing issue. I tested the dispenser motor and it is operating as designed.I am ordering the ice door kit and customer will contact office to schedule return service. No water leaks observed during service and ice bin left out of unit. ; ordrng 1 W10823377 (Ice door kit)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=51 degrees and FC=6 degrees. I disassembled the RC section and attempted to remove the evap,cover and was unable to do so. I was able to get the right side off approximately 1 inch and found ice on the evaporator (photo). I placed the unit in diagnostics and tested the RC evap thermistor and it showed to be at 21 degrees. Tested the RC thermistor and it showed to be 55 degrees. Tested the thermistor and it is showing 2372kohms. I am ordering the RC evap cover and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 06/15/22 (KC). No water leaks observed during service.; schdld next appmnt for 6/15 WED !"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=33 degrees & RC=50 degrees. I could hear the FC evap fan making a loud noise. I found the FC evap cover with ice on the outside of it. Attempted to remove the cover and was unable to due to the amount of ice formed on the evaporator. Also found the RC evap drip pan badly warped and thermistor needing replaced. I advised the customer that due to the amount of ice on the evaporator, I would have to reschedule and have them unplug the unit to allow it to defrost before I returned to repair. I had the customer sign the waiver of damages from defrosting refrigerator and recommended that the customer pull the unit out and unplug it and place towels around the unit to catch any water leakage. I am ordering a CNOTE-AUTHORIZATION and will return with all prescreened parts upon return service. No water leaks observed during service. The FC evap motor/harness, RC evap harness, RC evap drip pan will need to adjusted/leveled, and UI will all need to be replaced and the drain tube will need to be sealed with silicone. ; ordrng 1 CNOTE (AUTHORIZATION)"

"Arrived on site to test unit for shutting off after a few seconds, tested unit found motor kicking off after a few seconds, ceased motor, will need motor and blower wheel, ordering additional parts to ensure completion,office to reschedule ; ordrng 1 279787 (Motor) and 1 W10847984 (Broken belt switch) and 1 WP697772 (Blower wheel) and 1 WP3387747 (Heater) and 1 279973 (Cutoffs) and 1 WP8577274 (Thermistor)"

"Arrived on site to test unit for no cool tested unit found compressor not running, unit receiving proper voltage,might be a sealed system issue but recommend returning with start device, capacitor and control, unit is located out side and due to hot temperatures outside could be the cause for unit not running correctly, advised customer that the unit will need to be moved inside home before our next visit office to reschedule ; ordrng 1 W11387715 (Start device) and 1 W11487480 (Control box) and 1 W11358319 (Capacitor)"

"Arrived on site to test unit for no ice production, tested unit found ice maker has lost its home position, ice maker provided is incorrect, follow up will be required when proper ice maker is found, office to reschedule ; ordrng 1 RCicemaker (Parts research)"

"Arrived on site to test unit for not responding. Verified console receiving proper voltage but not responding. Recommend replacing console. Advised customer not able to properly diagnose with unit not running

Arrived on site to replace right RC door gasket. Replaced gasket and formed with heat gun. Unit is working as designed. Noticed a slight rip on left door gasket. Will need gasket. Office to reschedule. ; ordrng 1 W10830046 (Door gasket)

Arrived on site to install previously diagnosed console. Found console does not have controls. Needing controls. Office to reschedule. ; ordrng 1 DC92-01993A (Display board) and 1 DC92-01992A (Display board)

Arrived onsite to install previously diagnosed part. Installed fill valve. Am now hearing the valve energizing and sending water to resovoir. Found that the dual valve is reading OL. Will need to order dual valve to complete the job. Office to reschedule ; ordrng 1 WPW10341329 (Dual valve)

Arrived onsite for THE WASHER WORK BUT IS LOAD PROPERLY .AND KEEP DOING CICLE ROTATING THE CLOTHES. Upon arrival asked cus what were the symptoms the unit was having. He said there is Ub error code (off balance load) and that after spinning the clothes were still too wet. Inspected unit and found suspension rods are shot and need to be replaced. Have 2 suspension rods Ordering 2 suspension rods. Office to reschedule ; O-emld tckt

"Arrived onsite for NOT MAKING ICE- ONLY DISPENSES ABOUT 1.5 CUPS OF WATER THEN STOPS AND MAKES NOISE. LEAKS WATER . Upon arrival inspected unit. Found drain pain is clogged. Bottom drawer is completely stuck in ice. Advised customer to thaw ice prior to next visit. Also ice maker is not operating. Tried rebooting unit and resetting ice maker. Ice maker is not responding and needs to be replaced. Also fill valve dispensing intermittently and starts to make thumping noise. Need to replace fill valve. Need parts research for water fill valve, drain tube, ice maker ; ordrng 1 Partsresearch (Parts research) and 1 Autho (Autho)"

Arrived on site to test unit for unit not heating sometimes. Test unit and found shorted keypad error and unit not responding sometimes; ordrng 1 WPW10298119 (Control board) and 1 WPW10116104 (Ui board)

Arrived on site to test unit for light bulb not working and the other staying on. Test unit and found bad switch box and control and light bulb. Ordering all parts office to reschedule ; ordrng 1 WB08X10052 (Lamp) and 1 WB03X10347 (Switch box)

Arrived on site for a built in microwave that would not always respond correctly and with the UI LEDs going out. Upon arrival the customer stated a few of the buttons on the console were not responding. I tested the unit and found the defrost and two other buttons on the same row not responding. I also found the UI bad. I am ordering the UI and we will bring back the console to install both. Office to reschedule.; ordrng 1 W10891907 (UI)

"Arrived on site for a refrigerator with an ice maker not working. I tested the IM and found it harvested as designed, but it would not dispense any water. I ohmd out the fill tube heater and found it bad. Ordering the door to fix. Office to reschedule. ; ordrng 1 LW11026425 (FC Door)"

Arrived onsite for THE TOP PANEL IS BROKEN. Inspected unit and needs black vent grille; ordrng 1 W10286326 (Vent grille)

Arrived onsite for not dispensing ice and found unit ice chute and motor would be needed to solve long-standing unresponsive dispenser motor issue. All else checks good. Advised customer on needed repair. ; ordrng 1 W10822606 (Motor) and 1 W11347435 (Chute)

"Arrived on to install previously diagnosed pat. Upon arrival I installed new triple valve and tested unit and found no change. I call techline and spoke Andy, he suggested the I check all connections and the test to see if any of the had a leak. No leaks found but issues still persist I am ordering water tub.office to reschedule sr# 7733840128.; ordrng 1 WPW10499015 (Water tube)"

Arrived onsite and found unit with stuck key error. Ordering console to repair. Cycling power does not correct issue.

"Arrived on site for an ice machine that has no power. Inspected unit and work area. Confirmed the customers complaint and found that the control was completely dead. Remove the ice machine from the wall and removed the plug from the external drain pump. Use an extension cord to plug the rest of the ice machine into the wall and found the control immediately turn on. I did advise the customer that the issue would be with the external drain pump causing the loss and power. Unfortunately, I did not have that with me today as the part was ordered but had not been received yet. Spoke to DW and was advised that we could go ahead and reschedule the customer to 8/22.; schdld next appmnt for 6/22 WED !"

"Arrived on site for Fridge not cooling properly. I inspected the unit and work area. I found the freezer evaporator covered in ice. I ran a forced defrost and found the heating element not coming on. I checked the defrost bimetal and it showed closed. I am ordering the UI and hv control, to complete the repair. The office will reschedule when we have eta on the parts.; ordrng 1 WPW10589838 (Hv control) and 1 W10864261 (UI)"

Arrived on site for fridge not dispensing ice. I inspected the unit and work area. The customer showed be the auger coupler and spring. The auger coupler broken in half. I removed the second half from the auger and tested it. The auger motor is working and the auger is spinning freely. I am ordering the spring and coupler to complete the repair. Reschedule for Wednesday 6/15/22. Job; ordrng 1 WP2220458 (Auger coupler) and 1 W10852956 (Spring)

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue but found unit unplugged. Ohmed out compressor and found resistance across all windings at 8.0. When unit was plugged in I found compressor internally grinding a before shutting down.(polarity and voltage good) Will need office to get autho for sealed system repair before rescheduling ; ordrng 1 MKV190CL2B/E01 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Uv drier) and 1 Cnote (Needs authorization/2hr repair)

"Arrived on site for no ice. Ran diagnostics E2 error diagnosed a defective icemaker,replaced icemaker ran power cycle to clear error code,ran harvest test passed ran fill test passed,ran optics passed,ran fan test passed."

"Arrived on site to test unit for no heat tested unit found unit not receiving proper voltage, advised customer to contact electrician to resolve voltage issue, job complete"

"Arrived on site to test unit for not starting loads. Found unit working as designed upon arrival. Ran diagnostics and found latch not always engaging. Also found when turning unit off drive motor was constantly getting voltage till unit was unplugged. Replaced control and latch, tested unit, unit now working as designed. No leaks detected.

"Arrived on site to test unit for water leak, inspected all unit could detect any points of leaks, ran unit for 15 minutes, not a drop, some signs of back fill from drain, drain hose and back of washer has water spots on the exterior, advised customer to monitor unit do not over load it and take pictures and video if leak happens again at this time no leaks detected job complete"

"Arrived on site to replace previous,y diagnosed control. Replaced control and programmed, tested unit, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for unit not draining. Test unit and found drain pump stuck. Removed drain pump test unit and unit draining correctly job complete.

Arrived on site to test unit for unit giving ui lost communication.

"Arrived on site and found UI is lit but unresponsive, no UI was prescreened but replaced control board and it will now enter a diagnostic cycle and completed it. Washer may have been corrected by control board only. Recommended that homeowner attempt a normal load, job complete"

"Arrived on site and inspected dishwasher and found standing water in the tub, inspected garbage disposal and found knock out was not removed during install. After clearing knock out dishwasher will now drain properly. Discussed correct detergent usage and wash expectations with homeowner, job complete"

"Arrived on site and replaced convection motor diagnosed by previous technician, after replacement started a convection bake cycle to confirm operation. Collected remaining balance, job complete"

Arrived on site and inspected refrigerator and found floor is very unlevel. Refrigerator is leaning back so far that when icemaker fills some water runs down wall and builds up until it makes contact with evaporator fan. Took several pictures and sent them to KB/service management. Also reported correct diagnosis to techline 7733836451

Arrived onsite for ice buildup in freezer compartment. Upon arrival found frost accumulation on rails and liner. Inspected unit and found freezer door seal not making good contact. Tested door and rails seem to be in good condition. Found seal needed to be remolded. Used heat gun to mold and now seal is making good contact. Customer will monitor. If issue persist recommend returning with gasket seal and rails. Job complete

Arrived onsite for range not heating. Upon arrival found weak ignitor pulling 2.1 amps. Recommended replacing. Replaced ignitor and tested. Unit ignited without issue. Unit is functioning properly. Job complete

Arrived onsite to replace previously diagnosed parts. Replaced compressor dye dryer and valve. Updated control board software via JIG. Pulled vacuum and held. Charged unit per spec and running pressure is good. Recommended customer put a bottle of water in freezer and monitor temperature. Must give minimum 24 hrs. Job complete

Arrived onsite for range not keeping temperature. Upon arrival inspected unit. Found unit programming in degrees Celsius. Reset to degrees Fahrenheit. Ran test at 350 degrees and unit is functioning properly. Job complete

Arrived onsite to replace previously diagnosed parts. Per previous tech diagnostics replaced control. Found unit had already frosted over in evaporator compartment. Thawed evaporator before replacing control. Job complete

"Arrived onsite for washer not progressing through cycle. The door will lock, then unlock and not move forward. Put unit in diagnostics and found error code DC3/DDC add door switch error. Ran checks and found resistance high. Notified customer that multiple issues may exist. Add door switch, door lock and possibly main control. Spoke with SW on parts availability. No estimated time on control. DC34-00025D lock, DC64-00828G switch and DC92-01803K control."

Arrived onsite and found unit operating with clicking and smell. Discussed concerns with customer and tested unit. All is operating as designed. Was able to provide customer instruct on design and operation. All checks good.

Arrived onsite to install previously diagnosed parts. Replaced dispenser and both hot and cold valves. Test unit and unit operates as designed. No leaks present at this time. Job complete

Arrived on site for washer showing OE error in diagnostics. Upon arrival confirmed issue. After further testing I found no clogs in drain filter. I then found bearings within pump failing and propeller had lost isnt springiness and wasnt pushing water out of unit correctly. I installed required part then reassembled and tested washer. Found no signs of leaks or other failures but saw tub had to much suds. Instructed customer on running a clean washer cycle before using to wash cloths to prevent any further issues. Call complete

Arrived on site replaced fresh food evap fan tower with fan kit . Ran update software. All checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for microwave door not latching. Inspected unit and work area. Found door latch setting loosely in door. Disassembled door and found hook latch spring holder broken. Will need to replace hook assembly. Removed failed hook and recovered spring. Installed new hook and attached spring. Tested door and heating operation. All tested good. Spoke with customer on service performed.

Arrived onsite for dishwasher with loos toe kick. Upon inspection I found that the retaining clips were missing. I installed new ones and found unit operating as designed. Job complete

Arrived on site for venthood fan not operating. Inspected unit and work area. Tested operation and found motor just humming. Removed motor and found blower not setting on motor shaft correctly. Corrected blower and tightened blower nut. Reassembled fan motor and tested operation. All tested good. Spoke with customer on service performed and operation.

Arrived onsite for MW hood light not working. Upon inspection I found that the light bulb had blown. Customer chose to purchase her own bulb to replace it. Job complete

Arrived onsite for refrigerator with LEDs flashing in the refrigerator. Upon inspection I found that one of the LEDSs underneath the IM went out. I replaced that LED and tested unit and found unit operating as designed. Jobs complete.

Arrived onsite for washer not spinning clothes out properly. Upon inspection i found F0e2 over suds code and F3E1 pressure switch code. I replaced the pressure switch and checked the drain pump filter for any clogs and found a mask in it. I removed the mask and tested unit and found unit operating as designed no leaks. Job complete

"Arrived on site for range cooktop burners continue to spark. Customer stated that when he was cleaning unit it started to spark and unplugged unit and when plugged back in failure was no longer occurring. Inspected unit and work area. Found aluminum foil around burners, informed customer not to use foil due to possibly of ground to spark igniters. Tested cooktop operation and found burners operating as designed. No gas leaks detected during service. Spoke with customer on user care guide and cleaning instructions. Called Whirlpool tech support and spoke with Andrew. Went over service performed (SR#7733836115). Was transferred to Whirlpool safety department and spoke with Dominique and went over findings(Sr#7733796866)."

"Arrived on site to install previous diagnosed parts. Removed damaged control panel and door, installed new. Tested door and heating operation. All tested good."

"Arrived on site for range cooktop not igniting. Inspected unit and work area. Measured incoming voltage to module and found correct. Measured ohms on spark harness and found failed module. Removed module and installed new. Assembled unit and tested operation. Unit is working as designed, no gas leaks detected during service. Spoke with customer on service performed."

Arrived on site to install previous diagnosed part. Removed failed control board and installed new. Assembled unit and tested operation. Found unit operating as designed.

"Arrived on site to install previous diagnosed part. Installed new roller, axle and clip. Tested roller and working as designed leveled unit. All tested good. No water leaks detected during service."

"Arrived to inspect noise. I found the wash plate mounting bolt had came loose and after tightening, the noise issue was resolved. I tested the unit within automatic and manual modes and it operated as designed.

"Arrived to instal previously diagnosed and ordered part. I verified the damage to the door and removed and replaced. I squared the chassis and the seal was much better than the prior door. The factory label was crooked and I removed and replaced. Operational test good, no water connections to wine cooler."

"Arrived to diagnose no cool. I found the unit in vacuum and added a slight amount of charge to leak test. I found no evidence of any pressure leaks through tall accessible joints and tubing in the lower unit area and both evaporators. I did see a slight amount of what appeared to be uv dye at the drier and removed and replaced. I vacuumed the system and found it would not go below 250 microns and after shutting it down to monitor, it rose by 700 microns in 14 minutes. Contacted tech line, Chris. File # 7733839595. During tech line assistance, I discovered the inlet side of the Yoder loop had clear signs of corrosion and the mfg tech elected to put the unit in for review, as there is no reason for corrosion to form area and it very likely had an internal leak. The CX will be contacted by the mfg for replacement. No water connections to unit."

"Arrived to inspect washer not starting. I found no stored error codes and entered service mode testing. The unit operated throughout service test mode, but there was a very large amount of foam. I ran it through several test modes to clear the excessive suds and tested in CX mode. The unit worked as designed and I advised the CX in my findings.

"Arrived to inspect leak. I found the boot had several items within it, plugging the drain holes and I removed them. I removed the lower cover and found no signs of internal leaks and tested the unit within service test mode several times. Operational test good, no leaks observed during service.

"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier, along with power supply control. Verified unit held vacuum and charged unit with refrigerant. Tested unit and found all is functioning properly at this time and no water is hooked up to unit."

Arrived on site to replace previously ordered parts for dishwasher. Replaced sound sheilds and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to diagnose an oven that is not responding to user input. Found control lock was on, and unit has reset prior to appointment. All is working properly at this time and no repairs needed."