Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8540BW1 "WTW8540BW1 Arrived to inspect noise. During the service test mode, discovered the rotor may have freed itself during normal operation. The noise was corrected by simply tightening the rotor assembly. No leaks observed during service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
WASHER MAYTAG LAT9804AAE Arrived on site to install previous diagnosed parts. Gained access to siphon and elbow. Removed siphon break and elbow drain. Inst
Near Salado, TX 76571
Jerry C.
Job Details: 10/19/2018
OVEN KITCHENAID Kebc107kss03 "Kebc107kss03 Arrived to inspect no heat. I found the unit appeared to work, but there was no heat. I removed the unit from the cabinet and found the thermal fuse open. I removed and replaced the thermal fuse and tested. Operational test good. Thermal fuse $78.79 WO390 $179.99"
Near Belton, TX 76513
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 WTW5000DW1 Arrived to check unit with no power. Diagnosed and verified the complaint. Changed out control. Advised customer unit should be on a grounded plug. No leaks observed during service
Near Austin, TX 78731
Cliff
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDS01FKSS0 Arrived on site to diagnose a dishwasher that will not stay closed and not washing properly. Tested unit and found pump inlet screen clogged and Unit not leveled properly. Cleared pump and let and re-level the unit and found all is not working properly. No further repairs are needed and no leaks were found at time of service.
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and attempted to reprogram control. Would not respond, gained access to main control and found not sending voltage out. Will need to replace main control. Customer approved estimate. Removed failed main control and installed new. Programed software. Tested amp draw to compressor, within range. All tested good, no water leaks present."
Near Austin, TX 78734
Brandon
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of fresh food section door not sealing. Found door was warped, ordering door and hinge.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 W10691136 (hinge-door) and 1 W10800806 (dor-fip)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven having no power and door in lock position . Turned breaker off to unit. Gained access to to thermal fuse and control. Tested thermal fuse and found open. Replaced fuse and tested cooling fan. All tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for unit throwing error for oven sensor, R&R sensor and tested goodSensor -"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site for nosiey vent hood, found motor buzzing, R&R and tested good."
Near Martindale, TX 78655
Brandon
Job Details: 10/19/2018
WASHER ROPER RTW4640YQ1 "Arrived on site for customer complaint of unit not filling with water. Found faulty pressure switch and control board, ordering parts for return visit. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10450959 (switch)"
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and replaced unit valve. Now operating as designed.
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site and found unit with upper interlock switch lighting problem. Replaced interlock assemblies. Unit is now operating as designed. All checks good.
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
DRYER WHIRLPOOL WED8900BC "Arrived on site and found unit vent cramped. Corrected vent and cleaned sensor to test. Unit cycle now operating properly. Also corrected stuck button symptom by removing panel and repairing. All else checks good, advised customer concerning repair. Unit now operating as designed."
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
RANGE GE PHB920EJ3ES Arrived onsite for the range to replace the previous diagnosed defective parts by JC. I replaced the induction assembly and tested the unit. The left side burners work as designed but the right side burners and the warmer burner still do not work. Need to replace the UI. Ordering C-NOTES & WB27X28607 OVEN CONTROL AND OVERLAY ASM.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WB27X28607 (OVEN CONTROL AND OVERLAY ASM)
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW1 Arrived on site and installed valve. All checks good. Unit is now operating properly.
Near Round Rock, TX 78681
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and replaced dead control to repair. Now unit lights are working and all else checks good. Advised customer on repair.
Near Austin, TX 78734
Brandon
Job Details: 10/19/2018
RANGE JENN-AIR JGRP436WP02 "Arrived on site for customer complaint of broil not working, found broken broil igniter, I replaced igniter, unit tested good."
Near Austin, TX 78748
Luis
Job Details: 10/19/2018
REFRIGERATOR MAGIC CHEF RB171ALV "Arrived on site for no cool. Lights on,bypassed thermostat compressor and fans powered on diagnosed unit will need thermostat. Return apt set for wed 10/24; ordrng 1 WP61001343 (THERMOSTAT)"
Near Austin, TX 78753
Scott
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG510S0AS2 "please use other number as primary contact. Arrived on site for oven not preheating correctly . Readjusted the igniter bar as well as the flame spreader plate . Still having igniting issues .No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78738
Brandon
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW90HEFW1 "Arrived on site for customer complaint of smell, I inspected the drain hose, drain hose was in proper position, nothing was in between tub and basket, unit was functioning as designed."
Near Killeen, TX 76542
Steve C.
Job Details: 10/19/2018
COOKTOP GE JP340B0C1BB Arrived on site for the unit right front element is always at high setting. Tested the right front element and found on low setting the element will not turn off. Unit will need a new right front element and right front switch. Unable to find on parts breakdown. Office will need to research and reschedule customer.; ordrng 1 RESEARCH (RF ELEMENT ) and 1 RESEARCH (RF SWITCH)
Near Austin, TX 78738
Brandon
Job Details: 10/19/2018
DRYER SAMSUNG DV52J8060E "Arrived on site for customer complaint of noise issue, found noise coming from idler pulley, I replaced pulley unit tested good. Service call was already collected.
Near Killeen, TX 76543
Steve C.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL MH1150xmq-3 Arrived on site for the unit door is damaged. Tested the unit and found the left side of door is cracking. Also is hole is the top left corner and can possibly cause a radiation leak. Unit will need a new door bisque color. Office will need to contact AHS and rescheduled customer.; ordrng 1 8204788 (DOOR BQT )
Near Killeen, TX 76549
Steve C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site to replace freezer door, ff door, and nameplate due to the gaskets are defective. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Killeen, TX 76549
Steve C.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7000DW1 Arrived on site for the unit is making a noise. Tested the unit and found the unit is making a loud rattling noise. Disassembled the unit and found coins inside the unit. Cleaned the inside and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Cedar Park, TX 78613
Lou
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer showed me that the UI located in the rc section was not working properly as when it was turned on, it was start up the compressor but immediately power off. Using Service Matters, I found service pointer #: W10802724C, which states that any issue concerning the control to replace the control with an updated control kit. Due to the units installation prohibiting me to complete the call now due to time restrictions, I advised the customer that I would need to reschedule the call and would attempt to reschedule for this Saturday. I advised the customer that the office would reschedule. Customer preferred Friday or Saturday and not sometime next week. No water leaks observed during service. Office to schedule return service.; O-emld tckt"
Near Leander, TX 78641
Wesley
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SMBB00 Arrived on site and found unit with clogged drains. $20 discount applied to book labor. Advised customer on use and care. Charged in full.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/19/2018
RANGE MAYTAG WGE745C0FS00 Arrived on site for the unit porcelain is chipping off. Called Whirlpool SR#7723225955 Leon and advise to order the touch up pens. It’s not affecting the performance of the unit. Will need to order the black pen and blue pen. Customer wants a am appointment.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W10791627 (touch-up) and 1 W10834231 (touch-up BLK)
Near Kyle, TX 78640
Brandon
Job Details: 10/19/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site for part hanger, I replaced rear bulkhead, drum and belt. Unit tested good."
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
WASHER GE GUD24ESSJ0WW Arrived on site for the unit makes a banging noise when spinning. Removed the front panel and tested the unit. Found the unit suspension is weak. Will need to order the two front suspension and the two rear suspension rods. ; ordrng 2 WH16X22790 (rod assembly)s and 2 WH16X22791 (rod assembly)s
Near Austin, TX 78748
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for no ice. Ran diagnostics icemaker not running through a forced harvest,diagnosed failed icemaker. Installed new icemaker assembly powered unit on icemaker ran through a harvest and filled with water.; used 1 W10882923 (ICEMAKER ) from stock"
Near Austin, TX 78747
Luis
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on site for faulty icemaker and damaged fill tube. Replaced icemaker and fill tube. Reassembled fresh food compartment ran icemaker through a cycle water filled icemaker checked tubing no leaks unit working as designed.
Near Cedar Park, TX 78613
Dona
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for deli control and deli wire harness replacement. Replaced deli control and wire harness.Verified operations after replacement deli control is now cycling options and water is working. All operations check good and all water connections dry.
Near Cedar Park, TX 78613
Dona
Job Details: 10/19/2018
DISHWASHER MAYTAG MDB8949SBM3 "Arrived on site for lock staying on ui. Tried pushing lock to unlock was not able to get lock to go off. Removed power to unit then removed connector to ui and restored power. Closed door and unit went into drain indicating stuck key. Quoted customer for part new UI stainless All water connections dry, not able to run unit as ui is not responsive."
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW6300SW0 "Arrived on site for error code . Found control is failing and bearing and maybe will need shocks . Quoted customer on repair . Customer said whirlpool was paying for visit and repair . Checked with office ( Jen) nothing was found . Did tell customer , customer again told me whirlpool was paying . Talked to Erika about customer not wanting to pay . If any concession is given . Will need control, bearing , and shocks . Nonwater leaks detected at time of service . ; saved tckt"
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR JFC2089BEP01 "Arrived on site for noisy unit , no noises upon arrival, out unit in to service mode and could not get unit to duplicate noise, advised customer to catch it on video if it comes up again. No leaks on site"
Near Smithville, TX 78957
Scott
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW1 "Arrived on site for no responding controls . Did manage to get into a diagnostics , UI and control miscommunication . Ordering console UI and control . No water leaks detected . Did recommend that customer get a surge protector . Plug is shared with a fridge . Please call to set return . Auto; ordrng 1 AUTHO and 1 W10861510 (console) and 1 W11024149 (CONTROL)"
Near Waco, TX 76706
Arthur B.
Job Details: 10/19/2018
DRYER ROPER RED4640YQ0 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and checked continuity of element and cutoff. Both check ok. Checked timer and found timer shorted. Removed timer and installed new replacement. Reassembled and tested. Dryer now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building condensation around freezer door. Tested unit and found freezer door not sealing properly at the top due to installation issue inside of door. Freezer door, door gasket, and adhesive silicone will be needed to complete repairs. Silicon will be needed to ensure no gabbing in cavity liner around freezer door. Obviously need to set return appointment. I informed homeowner on possible eight week wait for door.; ordrng 1 W10841140 (adhesive) and 1 W11104491 (dor-fip) and 1 WPW10714545 (gasket-fip)"
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to replace the panel due to panel not working. Replaced the panel and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Creek, TX 78612
Scott
Job Details: 10/19/2018
DRYER AMANA NED4655EW1 Arrived on site for long dry times . Ran temp and air check found restriction in vent hose . Informed customer they need to clean duct work. No lint build up in unit . Job complete .
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site , installed new board . All functions are working . No water leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFI2570FEZ03 "Arrived on site for frost build up in freezer . Also found door not making contact with switch ,and air gap on right side gasket . Replaced both slides . Door now seals shut properly . Making contact with door and no air gaps . Nomwater leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Cliff
Job Details: 10/19/2018
WASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to replace drain lines and clamp for dishwasher. Replaced sink to hose drain line and clamp and found other drain line not needed. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Bastrop, TX 78602
Scott
Job Details: 10/19/2018
WASHER MAYTAG MVWB835DW3 Arrived on site for wash plate issues making strange noise . Found bolt threads worn out bye over tightening . Replaced bolt with truck stock . Tested unit all checked good . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for frost in freezer R&R slides and brackets and tested good, no leaks on site."
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7300DW "Arrived on site and inspected dryer and found door switch has failed, bypassed door switch and dryer will run and eat normally. A new switch will be needed to correct issue.; ordrng 1 WPW10569603 (switch-dor)"
Near Austin, TX 78726
Cliff
Job Details: 10/19/2018
COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site to Install restrictor plate for cooktop vent. Installed restructure and tested unit. Found all abnormal sparking has stopped. All is working properly and no other repairs are needed.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/19/2018
DISHWASHER JENN-AIR JDB9200CWP2 Arrived on site and set dishwasher into diagnostic cycle and found wash motor is not running. Will need to replace washer motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10455260 (pump&motor)
Near Austin, TX 78737
Leonardo
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDK03CTSS0 Arrived on site to test unit for unit not cleaning correctly. Test unit and found motor working correctly cleaned inner door and tub due to white film from calcium build up test unit and unit test good job complete
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/19/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site to test unit for noise coming from center burner. Test unit and found burner head not letting even flames. Replaced burner head test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
WASHER MAYTAG MVWC300VW0 "Arrived on site and found lid latch has burnt out, see attached pictures. Will need to replace latch and harness to correct issue. No water leaks from connections at time of service.; ordrng 1 W10189197 (harns-wire) and 1 WP8318084 (switch-lid)"
Near Austin, TX 78737
Leonardo
Job Details: 10/19/2018
COOKTOP JENN-AIR JED4536GS01 Arrived on site to test unit for unit beeping when no one around. Replaced display board test unit and unit test good job complete
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
ICE MACHINE WHIRLPOOL KUIX305ESS1 "arrived on site and found little to no incoming water, confirm water from source has good pressure valve is not operating properly. Confirmed power to valve is correct. Will need a new water valve to correct issue. requested customer get a new water supply line and a new drain hose both are failing; ordrng 1 W10897719 (valve)"
Near Austin, TX 78733
Leonardo
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDC10FXSS5 Arrived on site to test unit for no power. Pushed buttons on unit and unit getting power and unit starting right away. Could not duplicate problem at this time.
Near Austin, TX 78749
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for unit not starting. Test unit and unit getting water in and wash motor coming on. Unit working as designed at this time no leaks present job complete
Near Austin, TX 78748
Leonardo
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for unit light not working. Test unit and found bad light bulb burned out. Replaced lightbulb test unit and unit test good job complete
Near Austin, TX 78749
Robert
Job Details: 10/19/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on job for complaints of not starting. Found the gearcase locked up not turning at coupler. Will need AUTHO office to schedule ; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 CNOTE (AUTHO ) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78747
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not cleaning. Test unit and found unit getting water and but wash motor not working. Test motor and found bad motor.
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site and found Inlet water valve is leaking water constantly into icemaker train. After replacing valve leaking has stopped, no further repair is required at this time, job complete."
Near Austin, TX 78726
Cliff
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "gate code 3927. Due to risk of damaging tile in front of unit (already cracked and hollow spots under tiles, homeowner will need to have unit removed prior to repair and reinstalled after repairs are completed or be present to sign a damage waiver. Also 2nd tech needed to hold refrigerator while corroded pan heater is changed. . Office to reschedule call for 3 hours and 2 techs.; ordrng 1 CNOTES (3 HOURS AND 2 TECHS NEEDED)"
Near New Braunfels, TX 78132
Kevin
Job Details: 10/19/2018
OVEN WHIRLPOOL GMC305PDB07 " Arrived on site and inspected oven and found no response from control board or user interface, confirmed power is correct, But control board would need to be replaced, control board is no longer available. If customer is able to find control board they may request installation"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/19/2018
WASHER WHIRLPOOL GHW9400PW4 "Arrived on site and set washer into diagnostic cycle and it completed properly, also ran a drain and spin cycle and it is slow to drain. Inspected drain catch and found it is full of debris. After clearing drain washer is now operating properly. No water leaks from connections at time of service, job complete. Quoted customer "
Near Kempner, TX 76539
Steve C.
Job Details: 10/19/2018
WASHER GE WJSR2070B4WW Arrived on site for the unit is not agitating. Tested the unit and found the agitator is loose and unit is spinning properly. Found the coupling is extremely loose. Unit will need a new coupling and agitator. Office will need to reschedule customer due to no internet signal. ; ordrng 1 WH43X10033 (agitator asm) and 1 WH49X10042 (agitat kit)
Near Georgetown, TX 78628
Jonathan
Job Details: 10/19/2018
REFRIGERATOR MAYTAG MFI2569VEM2 "Arrived on site for refrigerator not cooling and light on display flashing. Performed diagnostics mode and found main control not sending voltage out. Will need to replace control to complete repair. Schedule return for Tuesday the 23rd. Customer requested PM.; ordrng 1 SEENOTE (REQ PM REQ SAME TECH RETURN ) and 1 WPW10310240 (CONTROL)"
Near Kyle, TX 78640
Kevin
Job Details: 10/19/2018
DISHWASHER GE GLD6960N20SS "Arrived on site and found customer is using the correct amount of detergent, incoming water temperature is 125° and customer runs it until it is hot. Customer has cycled to clean it runs with dishwasher magic and is still experiencing residue left on all dishes. Dishwasher is operating as intended but due to age, and soap buildup internally it is not washing properly. No parts replacement can change or improve performance."
Near Austin, TX 78702
Robert
Job Details: 10/19/2018
DISHWASHER KITCHENAID KDTM404EBS0 Arrived on job for complaints of scratches on panel and top rack falls. Replaced panel for scratches and adjusters for br. No leaks detected at time of service
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site found error icemaker motor lost position, was sent with wrong icemaker, ordering correct part for repair, no water leak at the time of service ; ordrng 1 W11188383 (ICEMAKER)"
Near Austin, TX 78704
Robert
Job Details: 10/19/2018
DRYER WHIRLPOOL WED9550WL2 Arrived on job for complaints of error codes not drying. Found vent blockage. Customer will call to have vent cleaned
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived onsite for customer complaint of french door refrigerator not cooling and shutting off intermittently. When arrived,found unit was cooling as intended. Did find control would flash on and off. Unit will need new control to complete repair. R/S for customer next available of 10/25. All water connections were dry at time of service.; schdld next appmnt for 10/25 THU !"
Near Austin, TX 78705
Robert
Job Details: 10/19/2018
OVEN WHIRLPOOL WFE320M0ES1 Arrived on job for complaints of hot surface light on all the time. Breaker was off turn on light off warm up burners to test light coming on. Then wait until it turns back off.
Near Austin, TX 78703
Robert
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KURL304ESS00 Arrived on job for complaints of noise. Alarm going off but no code and cooling. Call TEC line and they recommend main control.
Near Driftwood, TX 78619
Luis
Job Details: 10/19/2018
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for low ice production and thin ice. Ran diagnostics diagnosed weak water pressure to unit reservoir not filling completely after valve energized in timed fill cycle. Unit passed all other test. Customer will have plumber look at pressure
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
RANGE AMANA AGR6303MFS0 Arrived on site and found pots and trays conducting spark in lower drawer. Advised customer to keep conductive items clear of spark harness. Unit now operating properly.
Near Austin, TX 78717
Cliff
Job Details: 10/19/2018
RANGE WHIRLPOOL WGG555S0BS06 Arrived on site to diagnose a range with oven not working. Tested unit and found off on switch for gas regulator turned off preventing gas flow to the ovens. Turn the switch on and tested unit. Found all is functioning properly at this time.
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site. Check for no operation issues. Found motor locked up. Replace sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Leonardo
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Austin, TX 78735
Leonardo
Job Details: 10/18/2018
MICROWAVE KITCHENAID KCMS145JSS "Arrived on site to test unit for unit not responding. Test unit and found no buttons working. Reset board by turning unit off, plugged unit back in and unit working correctly job complete"
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 10/18/2018
RANGE WHIRLPOOL JGCP436WP02 Arrived on site to test back center burner not igniting correctly. Test unit and found burner not sitting correctly not allowing gas to build up and ignite. Adjusted burner test unit and unit test good job complete
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 10/18/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site to test unit for both ovens at 400 when set at 350. Test upper oven and average temp was at 354 degrees and bottom oven average temp at 352 degrees when set at 350. Unit temp is correct
Near Driftwood, TX 78619
Brandon
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit not turning on at all, found proper power getting to unit, proper polarity, I was unable to put unit into diagnostic mode, found bad control. I quoted customer for control replacement, they are not going with repair at this time. Collected service fee on cc"
Near Austin, TX 78753
Joseph C.
Job Details: 10/18/2018
RANGE AMANA ACR4303MFS0 Arrived on site for “beeping display” complaint. Inspected unit and found F2E1 error code. Found board shorted. Removed and replaced control. Unit is performing as designed.
Near Austin, TX 78756
Joseph C.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for “leaking dispenser” complaint. Inspected unit and found dispenser facade had stuck button, due to sticky substance. Cleaned substance and reinstalled facade. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 10/18/2018
OVEN WHIRLPOOL WFG530S0EB1 "Arrived on site for “oven not igniting” complaint. Inspected unit and found ignitor probe not in line with ground shield. Realigned probe to shield. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Scott
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site , replaced tub assembly pump . Ran test cycle . All checked good . No water leaks detected at time of service . Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
DRYER MAYTAG MEDX655DW1 Arrived on site and found unit breaker tripped. Restored breaker. All else checks good. Unit now operating as designed.
Near Austin, TX 78732
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for unit self changing temp settings. Manufacture sent new ui and dispenser control. Installed new UI and dispenser control powered unit on ui and dispenser control working at time of visit file#7723162221
Near Austin, TX 78750
Cliff
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerator at room temperature when I arrived, but not running. Reset unit through diagnostics and noticed unit only ran for approximately five minutes before shutting down again indicating failed control. Also did not get proper frost pattern on unit indicating possible sealed system issue. Sealed system would not be able to be diagnosed without replacing control first. Customer does not wish to proceed with repairs at this time. Advised homeowner quote is good for 90 days.ui"