Arrived onsite for f1 E1 error code. Found unit ACU failure. Replaced ACU and proceeded to test. Unit is now operating as designed. Job Completed.

Arrived on site to diagnose a washer that is not filling with water. Found faulty inlet valve and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site for sealed system check. I called techline and spoke to Liam sr# 7731960016. I advised Liam of my previous findings. I sent Liam pictures of the suction line that is crimped.

"Arrived on site to test unit for loud noise. Found belt was broken. Will need belt to complete, office to reschedule. KB only.; ordrng 1 341241 (Belt)"

Arrived onsite for washer not operating correctly. Upon arrival found unit cold valve was cracked and damaged.replaced and proceeded to test. Unit is now operating as designed. Found error code F0 E2 spoke with customer on customer on over sudzing and water softener use with soap use. Job Completed.

Arrived on call to replace previous diagnosed part. After installation test operation dryer working properly.

Arrived on site for noise complaint while opening fresh food door. Tested door operation adjusted door hinge and hinges tested door operation noise no longer present

"Arrived onsite for door not staying open at certain angles. Tried to take the unit but noticed that when the unit was installed, the original installation for the tabs on the screws were glued/apoxied on underneath the counter.

Arrived on site for washing machine walking during spin cycle. I inspected the unit and work area. I gained access to the filter and found it clogged with debris. I cleared the filter and ran the unit through a diagnostics cycle.I found it working as designed. I spoke to the customer about cleaning the filter out twice a year. Job complete.

"Arrived on site for customer complaint of unit making loud noises, found repair kit was needed, I replaced repair kit, unit tested good."

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit switch and tested unit is now operating as designed. Job Completed

"Arrived on site to diagnose dishwasher with a broken part, upon arrival I gained access to the unit and the customer informed me that the upper rack stop had broken. I am ordering the upper rack stop and scheduling return service .; ordrng 1 W11545307 (Stop)"

"Arrived on site and inspected washer and found stagnant water in washer. Set washer into diagnostic cycle and found drain pump will not engage. Inspected drain pump and found blue wire is broken, took 1 picture. Replaced connector and pump is now operating properly and washer will complete a diagnostic cycle tests 52 and 51. No water leaks detected at time of service, job complete."

Arrived on site for microwave not working . Ran diagnostics got lost communication error . Did a power reset at breaker . Ran preheat on oven and heated cup of water to whirlpool spec.Job complete

"Arrived on site for NOT COOLING/FREEZING. HAS POWER AND FAN STILL RUNNING, MORE LOUDER THAN USUAL THOUGH. Found RC and FC at room temps. Tested outlet and it was getting 120. All fans running. Removed back cover and compressor was extremely hot to the touch. Ordering sealed system WPW10507886 and evaporator W10836706. Please schedule for first call of the day. The fridge is outside in the garage. Customer will make room for the repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W11506635 (Service tap Coupler) and 1 W11506635 (Coupler) and 1 WPW10143759 (UV drier) and 1 000000 (2.5 hour job / outside in garage)"

Arrived on call to replace previous diagnosed part. After installation test operation and no leaks.

Arrived on site for no cool. Power cycled unit found control shutting itself off and on diagnosed a defective main control. Replaced main control powered unit on compressor powered on and stayed running per owners request unplugged unit due to house having electrical problems

Arrived on site to install previous diagnose parts. I gained access to the recirculating pump and the water level sensor. I replaced both with new. I put the unit into normal operation and found it working as designed. Job complete.

Arrived onsite for refrigerator frosting in freezer and door problems. I found the issue is no ice and RC deli drawer issues. Upon inspection I found the center column of the drawers had broken off and the drawers had no track to rest on. I found the ice maker fill tube was frozen over causing ice to form in the tray. I found styrofoam in the tray likely causing the issue. I removed the ice maker and steamed out the tube. I reinstalled the IM and asked the customer to monitor ice production while we wait for the center column of the RC. Office to R/S due to part availability. ; ordrng 1 WPW10326469 (Center rail) and 1 WPW10329866 (Frame) and 1 WPW10300024 (Ice maker) and 1 W11043013 (Dual valve) and 1 W11415785 (Water tube)

Arrived on site to diagnose a range with a burner not working properly. Found rf infinite switch failed and it will need to be replaced to complete repairs. .; ordrng 1 WP3149400 (Switch rf)

Arrived onsite for lid issues. Upon inspection found lid failed at left hinge. Noise also coming from hinges. Replaced right and left hinge and lid. Tested unit and unit is functioning properly. Job complete

Arrived on call for complaint of not cooling. Found the relay not working. After installation test operation.

"Arrived on site to install previously diagnosed parts. Found microwave blower was turned the correct direction and air was blowing from the front top vent. Ran microwave for two and a half minutes and mag and fan shut off after one minute and thirty seconds. Turntable continued spinning and light stayed on, but was no longer heating after that point of the heating cycle of two and a half minutes. Found microwave was not remounted on the left side hinge when reinstalled last visit. Ordering transformer W11371266, magnetron W10818686, capacitor W10850446, control W11467778 and diode W11256462. We will replace the capacitor, magnetron, and diode to resolve the heating issue. The control will also be replaced due to the consistent failures the microwave has had. Will return with all previously ordered parts. Once parts are installed we will test to ensure the cooling fan motor is spinning and all other components of the microwave are running as designed. We will also ensure the microwave gets remounted the proper way upon return. ; ordrng 1 W11371266 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11467778 (Control) and 1 W10818686 (Magnetron)"

"Arrived on site for customer complaint of of LR burner staying on high, I found failed switch, I replaced switch, unit tested good.

Arrived onsite for dishwasher not draining. Upon arrival found unit knock out on disposal was never taken out. Proceeded to knock out knock out and test. Unit is now operating as designed job completed.

Arrived onsite for oven door coming apart. Upon inspection I confirmed the complaint. I replaced the outer door panel to correct the issue. Job complete.

"Arrived onsite for washer not spinning out clothes. Upon inspection I found an error code stored for long fill. I tested the unit in auto diagnostics and it seemingly went through as designed. I checked both sides of the valve in manual diagnostics and I could not hear any difference or restrictions on the valve. I followed the techsheet and tested the solenoid resistance values. I found the valve showing 1.5k ohms on one side and 1.4k on the other, with 1.3k being the highest within range the techsheet suggests replacing the valve. I tested all other functions in diagnostics and could not recreate any failures at this time. No leaks detected during time of service. Job complete."

Arrived onsite for refrigerator icemaker leaking into freezer compartment. Upon inspection found ice maker tray frozen. When unit would call for water the water would overspray into bucket and leak out. Removed bin and cleared. Removed Ice maker and tested. Did complete harvest cycle. After clean out unit seems to be functioning properly. If symptoms persist recommended replacing icemaker and valve. Customer will monitor and notify office if symptoms persist. No leaks present at this time job complete

"Arrived on site and tested the small oven not getting to temp. Tested unit and found bad sensor. Replaced sensor and tested unit at 350, unit reached 352, within range. Unit works good. Job complete"

"Arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that they found water leaking at the front under the unit. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no visible leaks. I removed the outer door panel and tested again and still no visible leaks. I removed the drain tray underneath the unit and found where water is leaking from the elements left side terminal nut. I advised the customer of my findings. I am ordering the element and 2 terminal nuts and office to schedule return service due to the availability of parts. ; ordrng 1 W11537778 (Heater) and 2 W11538351 (Nut)s"

Arrived onsite and replaced drum and dryer kit. Unit is still thumping and scraping on the drum once per rotation. Only evidence of contact is against the roller shaft. Ordering roller shafts to repair. ; ordrng 2 WPW10359272 (Shaft)s

Arrived on site to test unit for oven not heating. Tested unit and found Tod open. Also found inner glass was cracked. Replaced tod test unit. Unit test good. Advised customer to not use oven. Ordering 2 inner door glass. Office to reschedule. L.C only; ordrng 2 WP4449259 (Inner glass)s and 1 L.Conly (L.C only)

Arrived onsite for dryer not heating. Customer stated tripped breaker and now does not heat. Tested unit and found loss of L2 at terminal block. Receiving 124 on L1 and 14 vac on L2. Customer will need to seek electrician to resolve issues. Checked heater and components and all check good. Job complete

Arrived on site to diagnose a dishwasher that is not drying properly. Found heater error not cleared from control after previous company's repairs. Cleared code and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite for concerns about popping sounds and compressor noise and provided a customer instruct on normal refrigerator sounds. All checks good. Unit is cooling well and does not have any performance problems.

"Arrived on site for ice machine making thin ice. I found the condenser fan running and the condenser clean. I put the unit through a diagnostics cycle. I found the water flow a little low. I poured water into the reservoir and the fill level registered full at the correct fill amount. I found the evaporator forming a good frost pattern. I found the hot valve switching on and melting the evaporator away. I removed the filter and found the flow the same. I bypassed the regulator, and found the flow low. I tested the water from the wall and found it had low pressure from the wall. I inspected the inlet and outlet line on the valve and found them clean. I found the ice thickness set to low. I changed it to thick ice. I advised the customer about the low water pressure from the wall, and that he have a plumber come out.

"Arrived on site and checked unit for cook top lights staying on. Tested unit ,found The right front switch is bad. Will order right front switch, office to reschedule; ordrng 1 WP3149400 (RF switch)"

Arrived on site for oven not getting to temp. I inspected the unit and work area. I tested voltage to the unit and found it good. I tested the bake and broil and found them in range. I tested the oven temp sensor and found it reading with in range. I replaced the control. The unit is working as designed. Job complete.

Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran diagnostics and dishwasher is running as designed. No leaks detected. Job completed.

"Arrived on site for customer complaint of Audi console not responding, customer is going to make the unit accessible to work on, ordering the UI console. ; ordrng 1 W11306658 (UI console)"

"Arrived on site to test unit for water leak, tested unit found heating element was very loose causing leak , tightened element properly, tested unit, unit working as designed, no leaks detected at this time, job complete"

Arrived onsite and found power supply issue. Advised customer on findings. Repaired power supply problem and tested function. Unit is now operating as designed.

Arrived on site to replace door for refrigerator. Replaced door and badge and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Tested high speed spin manually and the unit began to make a loud screeching metal on metal noise. I canceled testing and removed and replaced the gearcase, cam assembly, and drive belt and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for unit making a noise louder than usual when cooling. Heard the noise coming from the unit. Heard noise and traced to the heating coils from under we?re sitting on the chassis causing the rubbing. Was able to wedge something in between to get the noise to stop. No issues at this time. Job complete

Arrived on site for dishwasher not cleaning and not heating. I inspected the unit and work area. I found the heating element broken. I inspected the filter and found it clogged with food debris. I cleared out the food debris. I ran the unit though a diagnostics cycle and found it filling and washing as designed.

"Arrived on site for not dispensing ice. Tested dispenser no ice motor stopping,removed bin found obstruction in bin gears,cleared obstruction reinstalled bin with ice tested ice dispenser unit working as designed."

"Arrived on site for dishwasher still not filling . Found piece of rubber stuck in hammer valve . Removed rubber , now getting water out of supply valve . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

Arrived n site to install previous diagnosed part. Removed failed control and installed new. Installed light bulb that customer had on hand. Tested operation. All tested good.

Arrived on site and inspected oven heating issues. Heated the oven to 350 and both elements and the control were working properly. The sensor was also working. The customer was using a dial oven temperature sensor and felt the temperatures were off by 10-15 degrees. I calibrated he unit and explained to the customer how to adjust the temperatures to cook evenly. Customer satisfied. Job complete

Arrived on call to replace previous diagnosed part. After installation test operation. The door operation good.

Arrived onsite to install previously diagnosed parts. I installed the hinge arm and the unit still showed a inverter error. I replaced the inverter again and tested. The unit is now working as designed and heated a cup of water for 2 mins with no issues. Job complete.

"Arrived on site for refrigerator leaking water out of the top of the fridge when the icemaker was filling as well as freezing all items in RC compartment top to bottom. Upon arrival I took temp reading of both compartments (40 rc temp(actual) 0 FC temp (actual)) also found that cause of leak was through the filter cracked on top of the fridge I also opened out the RC thermistor and found it sitting at 5.28 Kohms and within specs. I am form customer findings and quoted them for minimum to maximum parts required for repairs including but not limited to the fill tube, damper motor, high voltage control, & thermistor

Arrived onsite for washer not washing clothes well or agitation issues. Upon inspection I found no error codes stored. I ran auto diagnostics and the unit ran through as designed. Manual diagnostics on high spin and heavy agitate both checked good. I called techline SR#7732026209 Travis advised me to check J2- 4 to 5 between for 5 to 9 ohms resistance. The windings showed 5 ohms which is within range. Travis advised changing the settings on the washer to accommodate for hard water and eco friendly features on the unit. I had the customer load the machine and we monitored functions on the new settings. The unit seemed to be running as designed with no issues but I advised the customer to monitor the unit. No leaks detected during time of service. Job complete.

Arrived on site for refrigerator needing previously diagnosed ice maker fill tube. Upon arrival I confirmed previously diagnosed issue and then installed needed part. After reassembling unit I ran harvest test and found ice maker fill8ng as designed. No leaks call complete

Arrived on site for cooktop not allowing the front two burners to operate correctly. Upon arrival confirm complaint after shutting off power and disassembled unit I found the issues were related to the front right burner as well as the left front infinite switch the infinite switch to the left front burner was not allowing for proper power regulation and the front right burner element was burned on the coil. I replaced both the left front infinite switch as well as the front right burner element after reassembling unit I ran tests and found that both burners and All functioning as designed along with the rest of the cooktop. Call complete

"Arrived on site for a freezer that has a door ceiling issue. Inspected unit and work area. Confirmed customers complaint and found the door not sealed on the bottom left-hand corner. Replaced gasket and attempted to use a heat gun to see the gasket properly onto the cabinet. Found an issue with that bottom left-hand corner and went to adjust the gasket. Found the door on the underside bowed causing the issue. The unit will need a new door, name plate, and gasket for repair. Ordering parts in the office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W10746789 (dor-fmd WHITE) and 1 W11501317 (GASKET ) and 1 WPW10612925 (nameplate)"

Arrived onsite for washer making clicking noise during cycles. I found F7E6 stored in the system. I tilted the unit and found the shifter had come disconnected from the cam. I replaced the shifter and tested the unit in both manual diagnostics and auto diagnostics. The unit is now working as designed no leaks were detected during time of service. Job complete.

Arrived on site for refrigerator not cooling. Upon arrival customer stated they had plugged unit back in 24 hrs prior to my arrival. Found no frost on coil and after checking pressures found unit equalized at 50psi H&L sides while compressor would run for 2 seconds then shut down. Found replacing start device 2x didnt help compressor run even though voltage was stable at 120. Called techline Anthony (sr#7732032477) to report findings. Was instructed that compressor had failed. Replaced compressor And pulled vacuum for 20 minutes. Recharged system with 3.27oz of refrigerant. Found psi lvls at 150 and 0 psi after 20 additional minutes of run time. Informed customer to give unit 24hrs. Call complete

"On site for range door not closing properly. Found right hinge bent and not lining up properly. Also, liner loose. Replace hinge and clipped liner back in place. Unit functioning as designed. Call complete."

"Arrived on site for an oven that?s turning off mid cycle. Inspected unit and work area. The customer advised that she has not been able to use her oven due to an error message keeping her from using the oven. Ran into diagnostic mode and found an F8 E0 (low fan speed under speed) error code. Tested the unit and diagnostics and found late amount of air coming out from the unit when the unit was in manual testing mode. I advise the customer that we would attempt to replace both fans first and if there were further issues past that we would replace their main control. Ordering parts and rescheduled customer.; ordrng 2 WPW10273667 (blower)s"

"Arrived on site for refrigerator that?s not making a noise in normal operation. Inspected unit and work area. The customer advised that the unit still makes a jingle anywhere from 2 to 3 times a day but the temperatures have stabilized and are not jumping all over the place. She advised that she has not seen the red over temperature light come on since the previous repair. Checked temperature in the refrigerator section and found the refrigerator at 35?F. I called Whirlpool Techline Inc spoke to Anthony SR# 7732032267. He advised that the only thing that could be causing the jingle would be the over temp alarm as this unit does not have a door alarm on this unit. He did advise that the unit would be flashing the red over temperature until the customer reset it and the alarm would be going off far more frequently. He advised that based on the information, there would have to be something else making the noise. Spoke to PR and was advised two re-order the control just in case if there was a bad main board

"Arrived on site for a refrigerator that?s not making ice. Inspected unit and work area. The customer advised that the unit does make ice however and ice has a hard time being dispensed due to the clumping of the ice. Confirmed the customers complaint and found the ice cubes being ejected from the icemaker were parts of sheets of ice and had broken the ice container. Spoke to SW and was advised the issue was either going to be an icemaker issue, valve issue, or main control issue. Was advised to replace the icemaker and the ice bin first and to test the unit to see if the unit still overfilled. Will need to check water pressure at the dispenser to make sure that 8-10 ounces of water are being supplied within 10 seconds. Ordering parts in the office will need to contact extended warranty for authorization as well as contact the customer about a return date due to a PSP item.; ordrng 1 W11033825 (ice-contnr) and 1 W11333076 (CONTROL)"

"Arrived on site to inspect refrigerator leaking water and ice maker not working. Upon further inspection, the customer advised that water is leaking at the front left and right corners at the bottom of the FC door. I tested the water dispenser and found the water was slow to dispense. I tested the ice maker in test 120 of diagnostics and it operated as designed. I removed the ice maker and tested the fill tube and water came out a brief second and then I found water coming from the filter/filter head area. I disassembled the RC section and found the filter was not properly installed. Retested the fill tube and no water leaked. I placed the filter back in the filter head and retested and no water leaks. I recommended that the customer replace the filter as it came from a different manufacturer other than Whirlpool. Cleaned up the ice and water form the RC section and reassembled and retested the water dispenser and fill tube and unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived back on site and discovered the customer did not have the door handle needed to complete the repair. Ordering the door handle w10144889 and will return with all previously ordered parts to complete the repair. Needs more work; ordrng 1 W10144889 (HNDLE-DOOR)

Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site for washer needing previously diagnosed ui and ACU. Upon arrival installed needed parts. Reassembled and tested unit in diagnostics and normal operation. Found unit no longer giving ui errors and functioning as designed. Call complete.

Arrived on site for a washing machine that still making noises during the spin cycle. Inspected unit and work area. Unit was making a noticeable squealing sound as it went to spin. Checked underneath and found the belt loose in the cam with belt marks on it. Replaced both cam and belt and tested the unit. The unit begin to work as designed. Call complete.

Arrived on site for refrigerator making noises. Inspected unit and work area. Found sound coming from evaporator fan motor. Gained access to evaporator and found top grommet crumbled into pieces. Called Whirlpool tech support and spoke with Bruce to document call as work order states. Will need to replace evaporator fan motor and grommet. Office to schedule return when ETA is available on part. (Sr#7732024046).; ordrng 1 2176759 (grommet)

"On site for dryer that is noisy. Customer stated that she heard the noise, then it went away. I didnt find any unusual noises. I checked lint trap and blower housing. Found small items that could have made a noise briefly when passing through blower housing. Made sure rollers and pulley werent making any odd noises. Unit is functioning as designed. Call complete."

"Arrived on site for refrigerator not making ice. Upon arrival found RC/FC set at 37/0. Actual temps were 37/12. Ran following tests: Test 23, 24, & 25 was 98, test 26 was 100, Test 28 was 39, test 29 was 16, test 30 was 35, Test 31 was 25, test 33 was 32. Rc thermistor from p8 1&2 connection ohms at 7.3 kohms, P8 3&4 FC thermistor is ohming at 21kohms. Called techline and spoke with Steve sr#7732029334. After further testing I found FC thermistor had failed. Plus there was an abnormal electrical issue indicating unit was over 100 degrees even though it never stopped cooling. Quoted customer for just thermistor vs adding in all 3 main controls. ordrng 1 W11333076 (Hv control) and 2 W10316760 (Fc Thermistor)s"

"On site for dryer that has power, but wont turn on. Found drum light on, but control panel not powering on. Found power at outlet to control. Power cycled unit, no change. Thermal fuse had continuity. Unit needs control and UI. Office to reschedule due to part availability. ; ordrng 1 8546219 (Control discontinued) and 1 8559431 (UI discontinued) and 1 8559431 (AUTHO)"

Arrived on site for a refrigerator that?s not making any ice. Inspected unit and work area. The customer advised that the unit has stopped making ice completely and they?ve tried to turn off and on the icemaker to get it run. Tested the icemaker by trying to jump it and found the motor would not turn. Replaced the icemaker and tested the unit. The unit began to harvest and fill as designed. Call complete.

Arrived onsite for refrigerator leaning to one side and water leaking from the back in the freezer. Upon inspection I found the unit seemingly off level and wobbling. I found both feet pulled up as far as they could go. I attempted to level the unit and found that I could get the bubble in the center of the level but it would touch the left line. I was not able to level the unit anymore. The customer showed me a video of water droplets hitting the evaporator cover while the unit was in defrost. I advised them of the leveling and defrost circuit. No leaks detected during time if service. Job complete.

"Arrived on site to replace inlet valve from previous diagnosis, I replaced the inlet valve and then tested the unit and found it would still not dispense water at the dispenser, I replaced the other valve and the filter head and to no avail the unit still will not dispense water, due to the customer explaining that the unit had functionality of the dispenser previously I informed them that I had replaced all of the necessary components to restore functionality and that they should defrost the unit for 24 to 48 hours and then restore power and test the unit for proper operation as there is a line somewhere in the unit that is frozen. Customer will contact the office if the defrost does not restore functionality. Job complete."

"Arrived on site for dryer taking to long to dry. Upon arrival I confirmed all prior repairs and found heat8ng hardware, timer, and power cord all still functioning as designed. Found no signs of airflow issues with vent tester. Found power supply giving 240 between L1&2 but from L1/L2- neutral I found power was only 7-20vac. I formed customer of findings that they would need electrician and also documented issue with techline (sr#7731907339). Call complete"

"Arrived on site to test unit for not operating. Found unit with no power. Found outside breaker tripped and found thermal fuse had failed and replaced it. Tested unit and unit tested good, job complete."

"Arrived on site to install previously diagnosed control board. Verified control was needed. Installed control, tested unit, uni is now working as designed.

Arrived on call for complaint of out of balance. Ran diagnostics and found no errors. Checked all previous work and washer working properly.

"Arrived on site for washer having vibration durning cycle. Inspected unit and work area. Found unit not leveled, leveled unit. Performed diagnostics mode and checked fault codes and found F0-E5 off balance load. Cleared error code. Ran automatic test cycle and found all components operating. Inspected gearcase and actuator, found no signs of failure. Ran manual test cycle and tested inlet valve several times. Tested spin and agitation while switching back and forth. All tested good, no water leaks detected during service. Spoke with customer on operation and error code."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both ice and water paddles and the user interface and tested the unit. The unit began to dispense water and ice as designed. Advised the customer to call back if any further issues persist. Call complete.

"Arrived onsite for unit still having intermittent issues. Sporadically when trying to use the unit will begin preheat then the display panel restarts. After leaving it alone for a while, the unit resumes normal operation. Called tech line for assistance. Recommended replacing UI. Provided SR#7732008554. Office to reschedule. Will need AUTHO ; ordrng 1 AUTHO (AUTHO ) and 1 W10840425 (swtch-memb)"

On site for dryer having something stuck in lint housing preventing lint catch being re-inserted. Found metal tab on lint screen housing out of place causing lint screen to not go into housing all the way. Placed metal tab back in proper position. Replace lint screen due to metal clip catching on it. Reassembled and tested. Unit functioning as designed. Call complete.

"Arrived on site. Installed a new diffuser,installed a new freezer door found new door liner is raised too tall causing door not close correctly and found liner for bin inserts out of spec during insulation of bin the bin snapped due to liner out of spec ordering a new freezer door and bin; ordrng 1 LW10691266 (Freezer door) and 1 WPW10430639 (Bin)"

Arrived on site to install new vent to resolve vent more electrical error. Replaced vent and retested. Unit working as designed. Call complete.

Arrived onsite for door to the unit popping open at times. Tested the door and the door was sealing properly with no issues. Found that the there is a lot of food and drinks that is on the door and is more likely the issue that the door does not stay closed at times because of the weight. Let tenant know if the cause of the issue. No issues at this time. Job complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found the top panel missing screws and the top completely disassembled. Found one screw left on the front right corner of the cabinet that holds the front part of the top in place. Two of the hinge screws that held the top to the hinge were sitting on the dryer and one screw was left in the hinge. Checked underneath the unit and found two of the feet had been removed from the unit. Went to replace two of the feet and found another foot completely stuck underneath the frame of the front left corner of the washer. Went to remove that foot and found the foot catching on the cabinet. Went to tilt over washer and found shipping bolts left in the washer on the back.

"Arrived on site to inspect unit for continuing to fill when full causing leak. Upon inspection found the unit was filling and not stopping, ordering control to replace pressure switch. Office to reschedule ; ordrng 1 W11524820 (Contorl)"

Arrived on site and and inspected newly purchased French door refrigerator not dispensing ice. Confirmed the complaint and found the auger motor was defective causing the malfunction. Ordering both the auger motor and shaft. Needs more work ; ordrng 1 W10822606 (AUGER MOTOR) and 1 W11509548 (Shaft)

Arrived on site to inspect unit for not allowing fan to run and constant tapping. Upon inspection found the units fan was not plugged back in when they flipped the angle. Reconnected the plug and tested. fan worked normally. Checked the outer flap on the side of house and found a very thin metal cover that moved almost constantly. Customer should notify builder and find other options. Complete

"Arrived on site to diagnose washer not dispensing detergent properly as well as the temperature selections not operating properly as designed, I put the unit through a cycle to verify component activation, I found that the unit is actuating properly as designed, I found that the selector switch for the temperatures is not operating properly, I found that the unit is operating fine otherwise and explained to the customer that the detergent Is meant to be poured directly on the clothing and not into the fabric softener dispenser, as if you are intending to use the fabric softener you must select the deep rinse setting. Office to reschedule when the part arrives. ; ordrng 1 WH04X29307 (Selector switch)"

Arrived on site to test unit for unit turning off and not getting to temp. Test unit and found haorted keypad error and appliance manager 1 and 2 not responding. Will order new control board and console office to reschedule needs AUTHO ; ordrng 1 W10801665 (Control board) and 1 W11086141 (Console) and 1 Needsautho (Needs autho)

Arrived onsite and found unit in warranty and would need drain pump to repair based on intermittently not completing cycle and throwing drain pump error. Office to reschedule. ; ordrng 1 W11462456 (Drain pump)

"Arrived on site and inspected side by side refrigerator cooling issues. Confirmed the temperature in the refrigerator compartment was 72 degrees and 57 in the freezer compartment. The unit will condenser fan and evaporator fan were both working. The compressor was burning hot to the touch. Unit will require a sealed system repair.

Performed streem. Found when microwave door shut the cooling fan begins to run and turntable is turning.

"Arrived on site for ice machine not making ice. Upon arrival confirmed complaint. After further inspection I found all hardware in unit running. Found after 45 minutes that unit had a sealed system leak and had lost all refrigerant. Quoted customer for following parts replacement: WPW10605286 (compressor kit), WPW10218037 (evap coil), W10843121 (non-dye drier), W11506635 (access valve). ; ordrng 1 W11506635 (Access Valve) and 1 W10843121 (Non uv drier) and 1 WPW10218037 (Evap coil) and 1 WPW10605286 (Compressor)"

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics and tested. The unit is operating as designed. I checked underneath the unit and found water leaking from the sump & drain pump connections to the sump inlet. I pulled the unit out and adjusted the clamps and retested. No further leaks on those connections; however, the copper water line began to leak at the nut. Removed and replaced the copper tubing with braided hoses. Customer is going to purchase a fitting to join the 2 hoses at the middle. Water left turned off under the sink and power turned off for safety. Job completed."

"Arrived on site for refrigerator not lighting up any leds in FC and one not working in rc. Upon arrival I confirmed issue. After inspection of leds I found hv control failed to supply power to aura board. After repairing I also found aura and 3 led lights had failed. I replaced hv control, aura board, and 3 leds. After reassembling unit I found full functionality had returned to all leds. Call complete"

"Arrived on site to test unit for unit not heating. Test unit and Found opened heating element

Arrived onsite for dishwasher not being cycled and blinking light. Upon inspection found failed float not allowing cycle to complete. Replaced float and tested. Unit is now functioning properly. No leaks present at this time. Job complete