Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site. Check for no operation issues. Found error code F31. Found build up on air trap creating false reading the pressure switch. Cleaned out air trap and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED25PEXHB02 "Arrived on site. Check for No cool issues. Found bad thermostat not allowing unit to cool down. Replace thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Paul
Job Details: 10/18/2018
REFRIGERATOR GE PSS28KSHECSS Arrived onsite for the refrigerator to replace the broken paddle diagnosed on the previous visit by CL. I replaced the paddle and tested the unit. The ice functions worked but the unit wouldn’t dispense water due to the solenoid valve not opening with voltage to it. Need the office to research the fill valve and set the return date. Ordering C- NOTES.; ordrng 1 C-NOTES (Need the office to research the fill valve and set the return date.)
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2018
REFRIGERATOR UNKNOWN HT21TS85SP "Arrived on site and found ice build up in freezer, removed evaporator cover and frost pattern looks good evaporator is not frosted over. Attempted to look up parts breakdown and there is not any parts or breakdown available. Spoke with GE tech line, they also could not find any parts availability for this model. refrigerator cannot be repaired with out any part availability. Incident number 181015-004118"
Near Austin, TX 78757
Paul
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for the refrigerator with a no ice condition. Ms stated that the ice melts and water drips out of the ice chute. I ran test 36 and found the ice box fan running but not at full speed and could hear it speed up and slow down. I also found the ice door leaking air. Ordering c-notes, W10846539 FAN, & W10919724 DOOR-ICE. ; ordrng 1 C-NOTES (THE CUSTOMER HAS A 5 YEAR EXTENDED WARRANTY THRU LOWES. THE CUSTOMER IS GOING TO CALL LOWES AND HAVE THEM SEND US ANOTHER DISPATCH. OFFICE TO ORDER PARTS AFTER WE GET THE NEW DISPATCH.) and 1 W10846539 (FAN) and 1 W10919724 (DOOR-ICE)"
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2018
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced knob diagnosed by previous technician, total has already been collected, center burner is operating properly, job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Check for no operation issues. Found bad sump and motor. Customer will get with Home Depot for replacement. No leaks present. Job complete
Near Austin, TX 78731
Cliff
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site to replace inverter for refrigerator. Replaced part and tested unit. Found all is cooling properly at this time. No leaks were found at time of service.
Near Austin, TX 78728
Lou
Job Details: 10/18/2018
WASHER ROPER RTW4516FW2 "arrived on site to inspect washer making loud banging noise. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error codes F2E3 and F8E1. Before continuing, I removed the console to inspect the control and found a connector not fully seated (F2E3). I pushed the connector in until it was fully seated. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end. I opened the top of the unit to inspect the tub ring and tub and I found that the tub ring is rubbing against the chassis and tearing up the tub ring. Also found where 4 of the 8 tub ring clips were broken. It appeared that the tub/basket assembly was sitting too high i the front causing the rubbing. I placed the unit in manual mode and removed the basket and tested the unit on high spin to inspect the gearcase spindle. The spindle was straight and not bent. I put the unit back together and am ordering a suspension kit
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site. Replaced UI and positioned thermistor in correct spot and added silver tape. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
WASHER MAYTAG MVWB765FW0 "Arrived on site. Check for no Phil issues. Found no cold water coming into unit. Found bad solenoid on housing. Replace housing assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site. Check for drying issues. Found loose connection at heater not allowing heater to kick on to dry dishes. Re-positioned and reconnected to heater and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF305EBS00 "Arrived on site. Check for left door issues. Found left door warped not allowing door to close correctly. Replaced left door and tested, all functions tested OK. No leaks present. Job complete"
Near Hutto, TX 78634
Tyler B.
Job Details: 10/18/2018
DRYER WHIRLPOOL WED94HEXW0 "Arrived on site for unit buzzing with full load, found motor failed , ordering motor ; ordrng 1 279787 (motor)"
Near Round Rock, TX 78665
Jonathan
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived on site for refrigerator leaking. Customer stated leak started Monday and Tuesday. Inspected work area, found existing damage on floor and water damage to cabinet. Had customer sign waiver. Gained access to inlet valve and drain pan. Inspected drain pan and valve. No leaks detected. Advanced ice maker cycle, operated as designed. Found minor leak from inlet compression fitting. Properly fastened fitting. Inspected FC , no signs of water. Performed diagnostics mode and activated defrost cycle. Leaks no longer detected. All tested good, all water connections were dry."
Near New Braunfels, TX 78130
Kevin
Job Details: 10/18/2018
WASHER MAYTAG MHW5100DW0 "Arrived on site and replaced all parts diagnosed by previous technician, after completely reassembling washer it is now giving an error code for overflow and there is no water in the washer. Also found main harness was crushed when counterweight broke loose and it will need to be replaced. Will also bring back any other possibilities to ensure a repair on next visit; ordrng 1 W10599356 (water inlet valve) and 1 W10746378 (harness) and 1 W10903220 (trap) and 1 W11044559 (hose) and 1 W11229597 (HARNESS) and 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Austin, TX 78738
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise issue and no ice. Removed deli drawer found fresh food evaporator incased in ice. Called tech support,per tech support need to install plastic thermistor and new Evap cover,Evap cover to be secured with 2 additional screws behind air tower. Ordering 2 screws,thermistor and coverFile#7723212829; ordrng 2 67006425 (SCREW)s and 1 W10902214 (THERMISTOR) and 1 WPW10501260 (EVAP COVER)"
Near Leander, TX 78641
James
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and tested operation. Found no response from console. Inspected connections and found owi connection at board melted. Unit will need new harness, owi, control and console to repair. All water connections dry at time of service. ; ordrng 1 W11084121 (sensor) and 1 W11131692 (harns-wire)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived on site for customer complaint of ice maker leaking water, found faulty wire harness and air baffle. I replaced parts, unit tested good."
Near Leander, TX 78641
James
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site and tested operation. Customer had video of loud vibrating noise coming from unit. Found vibration due to condenser vibrating on tile floor. Inspected cooling issues and found that the rails in freezer jamming and door hard to open me close causing ice build up due to air leak. Also found the damper in fresh food loud when opening and closing. Unit will need both freezer rails, damper, freezer door switch and ensure unit is leveled to repair. All water connections dry at time of service. ; ordrng 1 12002646 (light switch) and 2 WP13055901 (slide)s"
Near Leander, TX 78641
James
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 Arrived on site and tested operation. Found ice maker has water in it but will not harvest. Checked connections and found to be good and ice maker cycles properly in test mode. Checked bin sensors and found they are reading ice bin full when ice bin empty. Unit has failed receiver and emitter boards. Receiver board can be covered under S-Code per Dona. . All water connections dry at time of service. ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
Near Austin, TX 78703
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"
Near Austin, TX 78703
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MHWE201YW00 "Arrived on site to check unit for water leak at the door bellow, I found debris on the door glass and that was causing the door bellow to not have a good seal resulting in a small amount of water trickling down the door, cleaned off debris and tested unit in rinse cycle, verified the unit is not leaking, Mrs informed that the lf error was due to a plumbing issue with the house. Unit is working as designed,"
Near Round Rock, TX 78665
Jonathan
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5LHAXML10 "Arrived on site for for refrigerator not making ice. Performed diagnostics, advanced ice maker cycle. Found voltage going to ice maker. Found ice not ejecting due to heater in ice maker not heating. Verified coverage with the office. Removed and replaced ice maker. Properly fastened and wired. Advanced ice maker cycle, ice maker began to function properly. ice maker checks good. All water connections were dry"
Near Cedar Park, TX 78613
James
Job Details: 10/18/2018
RANGE MAYTAG MER8775AS0 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site to repair unit for door not closing, i found the door hinges were broken, replaced the hinges and verified that the door is closing as designed unit 323"
Near New Braunfels, TX 78132
Robert
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on job for complaints of not drying. Found the customer not using wet agent. Instructed customer on use and care. No leaks detected
Near Georgetown, TX 78628
Steve C.
Job Details: 10/18/2018
MICROWAVE GE JE1455L003 Arrived on site for the unit is not heating. Tested the unit and found the display is extremely dim and the number 1 and start button intermittently does not work. Tested the unit and found the magnetron is defective. Unit will need a new magnetron and control board. Office will need to contact AHS and get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WB27X26081 (magnetron) and 1 WB56X23922 (control panel asm bk)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/18/2018
WASHER WHIRLPOOL MVWX655DW1 Arrived on job for complaints of not draining. Found the water valve not stopping. Replaced valve and test.
Near Canyon Lake, TX 78133
Robert
Job Details: 10/18/2018
DISHWASHER JENN-AIR JDB1275AWY0 Arrived on job for complaints of door falling and seal coming off. Seal was loose replaced. Spring for door weak replaced.
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to check unit for not drying the dishes, found heater not connected. Connected the heater and verified unit is working as designed, found incoming water was 70:degrees must be 120 for unit to wash and dry correctly per factory, cust instructs will not be covered, no water leak present at the time of service. Unit324, notified maint personnel"
Near Austin, TX 78744
Derek S.
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site to check unit for not drying the dishes, found heater not connected. Connected the heater and verified unit is working as designed, found incoming water was 70:degrees must be 120 for unit to wash and dry correctly per factory, cust instructs will not be covered, no water leak present at the time of service. Unit324, notified maint personnel"
Near Spring Branch, TX 78070
Robert
Job Details: 10/18/2018
DISHWASHER MAYTAG MDB7749AWM2 Arrived on job for complaints of no power. Found fuse open. Replaced fuse and test. No leaks detected.
Near The Hills, TX 78738
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSSC48QVS02 "Arrived on site for water leaking. Diagnosed air leak in insulation in ice chute,ice door sealing correctly and keeping melted ice in chute diagnosed unit will need freezer door. Need AUTHO approval; ordrng 1 LW10292433 (FREEZER DOOR)"
Near Killeen, TX 76542
Arthur B.
Job Details: 10/18/2018
RANGE GE JB780SN1SS Arrived onsite for customer complaint of freestanding range not heating properly on RF element. Tested unit as if customer was using. Did find element cycles which is normal to prevent glass from cracking. Pot boiled water as intended. No other issues found at this time.
Near New Braunfels, TX 78130
Kevin
Job Details: 10/18/2018
FREEZER WHIRLPOOL KFIV29PCMS00 "Arrived on site and found both sections are 70° on the interior. Attempted test 4 and three-way valve operated but no other functions are running. Also found pantry controller is out. Customer states there was a hissing noise and then a chemical smell which was likely the refrigerant leaking out. Turn over call to DG pers CS, do not reschedule until parts are ordered; ordrng 1 CNOTES (C NOTES) and 1 GIVETO (DG)"
Near Killeen, TX 76542
Arthur B.
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL ED5FHEXVB01 "Arrived onsite to install new compressor on SxS refrigerator. Removed compressor. Installed new compressor,dye drier and harness. Vacuumed unit down to -25psi and charged with 5.0oz of R134a. Tested unit. Unit began cooling immediately. Good frost pattern on evaporator. Advised customer to wait 24-48hrs for temperatures to settle. All water connections were dry at time of service."
Near New Braunfels, TX 78130
Kevin
Job Details: 10/18/2018
REFRIGERATOR MAYTAG MFI2570FEZ03 "arrived on site and found icemaker has failed, quoted customer for replacement."
Near New Braunfels, TX 78132
Kevin
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 "832-289-9158 new home owner, Need upper trim panel. Arrived on site and found upper trim panel is dented, will need to bring back a new one to correct issue.; ordrng 1 W10839793 (nameplate) and 1 W11162118 (UPPER STAINLESS TRIM)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/18/2018
DRYER WHIRLPOOL MEDX655DW1 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged outside. Advised customer to have house ventilation cleaned for proper air flow. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and inspected refrigerator and found fresh food section is frosted over, took one picture. Went over correct defrost procedure with customer and refrigerator will need to be rescheduled after defrost. No water leaks from connections at time of service.; ordrng 1 NEEDS (DEFROST)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/18/2018
MICROWAVE MAYTAG MMV1174FZ2 "Arrived onsite to install new magnetron,capacitor and diode from prior tech’s diagnosis. Uninstalled unit and removed magnetron,capacitor and diode. Installed new replacements. Reassembled. Reinstalled new unit back above stove and tested unit with 1 cup of water @2 mins. Water was boiling. No other issues found."
Near VLG O THE HLS, TX 78738
Cliff
Job Details: 10/18/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to diagnose a washing machine that is making unusual noises went running. Tested unit and found gearcase failed and leaking oil. Found oil saturated into belt, pully cover, motor, and capacitor. This is causing poor spinning and motor failure as well. All previously listed parts including gear case will need to be replaced to complete repairs. Return date is set for 10/22/18.; ordrng 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (pulley shield)"
Near San Marcos, TX 78666
Kevin
Job Details: 10/18/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on site and inspected microwave and found control panel user interface is not showing properly. Took one picture. Will need to bring back new control board to correct issue.; ordrng 1 W10849846 (cntrl-elec)
Near Lakeway, TX 78734
Cliff
Job Details: 10/18/2018
DRYER WHIRLPOOL WED9470WW1 Arrived on site to diagnose a dryer that is throwing error codes. Found a vent assembly inside unit had come unattached and control board shorted out. Replaced control board and tested unit after reattaching vent assembly inside cavity of unit. Found all is working properly at this time and no other failures were present. AHS approved control replacement per EB.
Near Austin, TX 78734
Cliff
Job Details: 10/18/2018
RANGE KITCHENAID KESC300HBL8 Arrived on site to diagnose a range that is not heating properly. Tested all burners and oven assembly and found operation corrected units and no mechanical failures at this time. Advised homeowner on cycling burners and heat ratings for stores as well as proper preheat times for this oven. No repairs are needed at this time and all is working properly.
Near Austin, TX 78732
Cliff
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL KDTE334GPS Arrived on site to diagnose a dishwasher with a dented outer panel. Found outer door panel dented on right side. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site for the unit fan motor will not turn on. Tested the unit and found none of the fan speed work. Found no voltage to the fan motor. Replaced the control and tested the unit. Unit fan only works on low speed. Unit needs a new fan motor. Office will need to reschedule customer. Still under construction. ; ordrng 1 W11252443 (FAN MOTOR)
Near Austin, TX 78701
Scott
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL GU2455XTSS3 "Arrived on site for dispenser not opening during wash . Ran diagnostics . Dispenser was opening , found control board failing . Quoted customer parts and labor . Declined further service . Job complete . . No water leaks detected at time of service ."
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/18/2018
DRYER GE GTD65EBSJ3WS Arrived on site. Check for noise issues. Found motor a vibrating excessively. Also found control not reacting. Will need motor and blower assembly and control to repair unit. Need autho. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 NEEDAUTHO (NEED AUTHO ) and 1 WE04X25474 (CONTROL ) and 1 WE17X23056 (MOTOR AND BLOWER ASSY)
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH31017HZ0 CS to run call
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
WASHER MAYTAG MVWC565FW0 "arrived on site and found control not able to enter calibration. Replaced control. All checks good. Removed stuck sheet. No burrs or knicks all checks good, unit is operating as designed. Advised customer on unit repair."
Near , TX 78653
Wesley
Job Details: 10/18/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit motor dead. Replaced sump and motor. Now unit is operating as designed. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH31017HS1 Arrived on site and found unit display intermittent. Found display wiring to control loose. Clipped in place. Now unit appears to be operating properly. All checks good.
Near Round Rock, TX 78665
Jonathan
Job Details: 10/18/2018
MICROWAVE GE JVM3160RF2SS "Arrived on site for microwave having no power. Customer stated that the kitchen lights flicker when operating the microwave and unit has been serviced 3 times within a year. Unplugged unit, tested voltage at outlet, found within range. Traced voltage to noise filter board and tested board. Found 20 amp fuse open. Replaced fuse.Tested door switches, check good. Turned unit on, ran cooking operations, microwave checked good. Found fuse had blown when unit was in standby mode(door shut and not heating). Replaced fuse again, opened and closed door several time. Heated water up for 2 minutes , empty water and refill and ran test again. Operating as designed. Recommend to have an electrician to inspect voltage issue. According to manufacturer installation requirements unit needs to be on it’s on 20 amp breaker. Microwave tested good. ; ordrng 1 SEENOTE (PLEASE REPORT TO AHS)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW95HEDW Arrived on site and found unit operating with clogged airtrap. Cleared airtrap correcting wash cycle problems of emergency draining. All else passes inspection In diagnostics. No leaking. Advised customer to use less soap.
Near Round Rock, TX 78664
Jonathan
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Arrived on site for unit not making ice. Performed diagnostics mode and tested ice maker, found ice maker not responding. Removed ice maker and tested still no response. Tested DC voltage and found none. Tested at connector to door and found 14 volts DC. Called tech support and verified fault (SR#7723215981). Will need to replace door. Office to schedule appointment when ETA is available. Please allow 6 to 8 weeks to receive door. ; ordrng 1 LW10691266 (FC DOOR STAINLESS ) and 1 SEENOTE (SEE NOTE)"
Near Round Rock, TX 78665
Jonathan
Job Details: 10/18/2018
RANGE MAYTAG MGR6600FZ0 "Arrived on site for range oven getting error E2F1. Performed diagnostics mode and verified error code. Gain access to temperature probe and checked resistance, found within range. Tested at control board, tested good. Found faulty control board. Will need to order control, will return with probe on hand. Scheduled return for Wednesday the 24th due to customers availability. Customer requested A.M. for return.; ordrng 1 CNOTE (REQ AM) and 1 W10833885 (SENSOR) and 1 W11101561 (CONTROL)"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/18/2018
MICROWAVE GE JVM3162RJ1SS "Arrived onsite to install parts to OTR microwave from prior tech’s diagnosis. Uninstalled unit and removed faulty magnetron,transformer, capacitor and diode. Installed all new replacements. Reassembled. Reinstalled back above range. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found."
Near Johnson City, TX 78636
Brandon
Job Details: 10/18/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not heating, found we didn’t have proper power getting to unit. Instructed customer to call electrician."
Near Buda, TX 78610
Brandon
Job Details: 10/18/2018
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of intermittent drying issues. Put unit into diagnostic mode, found error code F2E1, stuck UIB button, I reset error and ran diagnostic test cycle. Unit passed every test, heating is fine."
Near Kyle, TX 78640
Brandon
Job Details: 10/18/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site for customer complaint of door not closing well, I replaced strike and catch, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 10/18/2018
OVEN KITCHENAID KEBS208SSS04 Arrived on site for customer complaint of oven not heating and all in the upper oven. Customer ran a self clean and the thermal fuse blew. Ordering thermal fuse; ordrng 1 WP8304452 (fuse-thrml)
Near Round Rock, TX 78664
Jonathan
Job Details: 10/18/2018
REFRIGERATOR GE GSS25WSTISS "Arrived on site to,install previous diagnosed part. Gained access to dispenser and added tube heater. Attempted to thaw out water line with low heat. Unit will have to be thaw out for water to work. Not able to manually defrost due to possible of damaging door. Once unit had been thawed tube heater will keep water line from freezing but will not melt the existing ice. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Robert
Job Details: 10/18/2018
RANGE WHIRLPOOL WOS51EC7AS04 Arrived on job for complaints of no power. Fuse open. ; ordrng 1 WPW10545255 (fuse-thrml)
Near Harker Heights, TX 76548
Jerry C.
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH73521CS6 WMH73521CS6 Arrived to inspect glass falling from microwave. I found the bulb had shattered and could not be removed by the customer. I extracted the bulb bayonet and removed remaining glass fragments. The customer will replace the bulb. Operational test ok.
Near Austin, TX 78704
Derek S.
Job Details: 10/18/2018
COOKTOP JENN-AIR JIC4430XB "Arrived on site to check unit for f47 error, Mrs states the entire unit has been replaced with a new unit and same issue reoccurs, ordering parts for repair, need to call techline to document; ordrng 1 W10857232 (MODULE) and 1 WPW10328492 (FUSE)"
Near Austin, TX 78704
Derek S.
Job Details: 10/18/2018
COOKTOP JENN-AIR JIC4430XB "Arrived on site to check unit for f47 error, Mrs states the entire unit has been replaced with a new unit and same issue reoccurs, ordering parts for repair, need to call techline to document; ordrng 1 W10857232 (MODULE) and 1 WPW10328492 (FUSE)"
Near Austin, TX 78704
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site to repair unit for not starting, found error code lid lock, verified lid lock is not working, ordering parts for repair no water leak present at the time of service; ordrng 1 W10838613 (LATCH LID)"
Near Austin, TX 78704
Derek S.
Job Details: 10/18/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site to repair unit for not starting, found error code lid lock, verified lid lock is not working, ordering parts for repair no water leak present at the time of service; ordrng 1 W10838613 (LATCH LID)"
Near Austin, TX 78757
Paul
Job Details: 10/18/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave that the cavity light stays on when the door is closed and the unit won’t work. I found the door switches failing and falling apart. I replaced the door switches and interlocks and tested the unit. The unit is working as designed.
Near Austin, TX 78759
Paul
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for the refrigerator that will not dispense ice. I found the auger motor with 117VDC/24VAC to it and only humming like the gearbox is locked up. I found a lot of ice build up around the motor. The ice chute seal and the ice door are good and are working as designed. I advised the customer on using crushed ice. I also advised removing the ice bin if there is a power outage. I replaced the auger motor and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78759
Paul
Job Details: 10/18/2018
DISHWASHER KITCHENAID KDTE254EBL1 Arrived onsite for the dishwasher to replace the control that was diagnosed as defective on the previous visit keeping the dishwasher from draining. I replaced the control an tested the unit. The unit is working as designed. There were no water leaks present at the time of service. The control is covered under the 60 month parts warranty. Call complete.
Near Austin, TX 78731
Paul
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID KSC24C8EYY04 Arrived onsite for the refrigerator to replace the previous diagnosed defective UI. I replaced the UI and tested the unit. The unit is working as designed. Ms stated the dispenser had been dripping water out after they get water. I tested the water dispenser after I replaced the UI and there were no drips present. The unit is working as designed. There were no water leaks present at the time of service. The part is covered by the factory. Use Authorization # KGU8G00EP1. Call complete.
Near Austin, TX 78701
Luis
Job Details: 10/18/2018
ICE MACHINE WHIRLPOOL GI15NDXZQ1 "Arrived on site for too much ice diagnosed ice over filling bin ran diagnostics faulty bin thermistor. Removed faulty thermistor,installed new bin thermistor ran diagnostics all test passed."
Near Killeen, TX 76542
Arthur B.
Job Details: 10/18/2018
COOKTOP GE JP356BM3BB "Arrived onsite for customer complaint of cooktop RF element not coming on. Upon removing glass cooktop,found selector switch knob will not come off and is seized to shaft. Will need to order knob,and switch selector to complete repair. OF to R/S since knob is out of stock. AHS will advise how to proceed.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB03T10269 (knob asm (selector)) and 1 WB24T10115 (switch selector)"
Near Austin, TX 78744
Luis
Job Details: 10/18/2018
REFRIGERATOR KITCHENAID krff507ess01 "Arrived on site for unit not able to be moved. Found damaged wheel on right side assembly. Replaced roller assembly,unit now able to be rolled out. Called partner team covering repair under autho KH09PH0MPL1; used 1 WPW10515762 (ROLLER ASSY) from stock"
Near Killeen, TX 76549
Arthur B.
Job Details: 10/18/2018
MICROWAVE HOTPOINT RVM1535DM2BB "Arrived onsite to install new fuse to OTR microwave. Removed vent and removed blown fuse. Installed new replacement. Tested unit. Upon testing, found loud humming noise and unit fuse blew again. Unit will need new magnetron,HV transformer,capacitor and diode. OF to R/S once AUTHO is given.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WB27X10597 (h.v. diode) and 1 WB27X10825 (c-oil) and 1 WB27X10826 (trans h.v) and 1 WB27X10827 (asm - mgt)"
Near Austin, TX 78739
Luis
Job Details: 10/18/2018
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for no cool. Lights on unit not running powered unit off through ui,powered unit on unit will not power on diagnosed failed main control. Installed new control powered unit on compressor and fans powered on unit cooling down."
Near The Hills, TX 78738
Leonardo
Job Details: 10/18/2018
OVEN KITCHENAID KEBK276SSS00 Arrived on site to test unit for led display not showing bright enough. Replaced board test unit an dunit test good job complete
Near Lakeway, TX 78738
Leonardo
Job Details: 10/18/2018
DISHWASHER KITCHENAID KUDE20IXSS2 Arrived on site to test unit for unit not getting water in. Test unit and found unit not draining. Removed drain motor and found glass in drain motor. Removed glass test unit and unit test good unit getting water and washing and draining correctly. Job complete no leaks present at this time.
Near Austin, TX 78738
Leonardo
Job Details: 10/18/2018
MICROWAVE GE JE1860SB002 Arrived on site to test unit for unit not heating and making loud noise. Test unit and found bad magnetron. Replaced mag test unit and unit test good unit heating and no more loud noise job complete
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/18/2018
WASHER WHIRLPOOL WFW75HEFW0 WFW75HEFW0 Arrived to instal previously diagnosed and ordered part. I found the tub assembly damaged from shipping and the drain pump connection area was marred and the mount posts were damaged. I discussed the issue with management and we elected to re-order the part. Office to have tech GC inspect prior to scheduling. No access to washer on this call.; ordrng 1 CNOTES (TECH TO INSPECT / RETURN SERVICE SCHEDULE) and 1 W10901030 (tub-outer)
Near Austin, TX 78703
Scott
Job Details: 10/18/2018
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site for start button not working . Found the spring has gone from button . Replaced console .unit will now start . Tested unit . No water leaks detected at time of service . Customer is having during stand pipe issues, when unit goes in to drain the standpipe will start to overflow. Will need a plumber to fix the issue."
Near Cardinal Hills, TX 78734
Joseph C.
Job Details: 10/18/2018
RANGE AMANA AGR5330BAS3 "Arrived on site for “oven calibration” complaint. Inspected unit and verified temperatures, using Whirlpool’s three count meathod(three high and three low counts on temps). Unit averages out to 353 degrees Fahrenheit, when set point temp was 350 degrees. This is well within +/-25 degree allowance. Unit is performing as designed. No leaks detected, at time of service. Number given by customer, was for office and no one answered. House was unlocked. No contact made with customer."