Service History 938

Near Dripping Springs, TX 78620
Brandon
Job Details: 02/14/2019
COOKTOP WHIRLPOOL WCG97US6HS "Arrived on site for customer complaint of gas leak, couldn’t find leak from cooktop, did find small amounts of bubbling from incoming supply line. Also found right grille cracked. ; ordrng 1 CNOTE (DROP SHIP TO CUSTOMER ) and 1 W11047088 (GRILLE)"
Near Belton, TX 76513
Steve C.
Job Details: 02/14/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived on site for the unit will not dispense ice. Customer also advise the shelf in the freezer is not holding. Called Frigidaire #82382270 And advice to replace the right and left brackets and to add two spacers. Unit will also need the auger motor, housing cover and the bar drive Due to the bar drive will just spin and not turn. ; ordrng 2 240311303 (washer)s and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242305201 (housing cover) and 1 5303918278 (basket rail repair LEFT) and 1 5303918279 (basket rail repair RIGHT)"
Near Round Rock, TX 78665
Wesley
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site and found warped stainless door. Ordering new door to repair frosting symptoms. ; ordrng 1 W11301145 (STAINLESS FREEZER DOOR)
Near Belton, TX 76513
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite for customer complaint of french door dual evaporator refrigerator getting “Power Outage” warning and door alarms keeps going off. Confirmed issues. Called Whirlpool Techline Chris SR#7724156770. Advised to,change out Orion board since it communicates with HV board. Ordering Orion board. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11164517 (ORION BOARD)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site. Check for no draining issues. Found bad drain pump. Replaced drain pump and cycled but still having issues draining. Found hoses clogged and will need to be replaced. Office to reschedule; ordrng 1 8269144 (hose,drain) and 1 W10545278 (hose-drain)"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Seguin, TX 78155
Diego G.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED5000DW2 "arrived on site. Checked for noise issues. Found lint screen housing warped allowing it to make noise while in use. Will need lint housing for repair. Will need housing, blower wheel and motor for back up. Rescheduled for 2/19/19; ordrng 1 279827 (motor!dryer) and 1 694089 (sub 279711) and 1 8577230 (housing) and 1 W11117429 (LINT HOUSING )"
Near Austin, TX 78746
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL KSSC42QVS04 "Arrived on site and inspected refrigerator and found ice bin is not dispensing, found driveshaft is rounded. Will need to have ice bin, motor, and driveshaft on hand to ensure repair on the next visit. If all three parts are needed, Ice bin, motor and drive shaft no water leaks from connections at time of service.; ordrng 1 W10271509 (motor) and 1 WP2318082 (shaft) and 1 WPW10395657 (ice-contnr)"
Near Austin, TX 78730
Cliff
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTE104ESS0 arrived on site to diagnose a dishwasher that is not draining. Found broken glass in drain pump causing drain pump not operate. Remove the glass from pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for “broken door handle and torn door gasket” complaint. Inspected unit and found torn door gasket and broken door handle. Ordering new gasket and adhesive. Return for repairs on 02/19.; ordrng 1 W10861521 (seal-door) and 1 WP279368 (adhesive)
Near Austin, TX 78745
Kevin
Job Details: 02/14/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and inspected dryer, customer is experiencing a squealing noise during operation. Disassembled dryer and found blower wheel is breaking. Will need to bring back motor, wheel, and housing to correct issue. Well return With prescreened parts as well. Customer has also been getting AF code and recommended that vent to the exterior of the home be clean as it has not been done in sometime. No lint buildup found inside of dryer at time of service.; ordrng 1 697772 (blower wheel) and 1 W10667717 (housing) and 1 W10806761 (motor-drve)"
Near Manor, TX 78653
Wesley
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 #sr 7724143550Arrived on site and found no sounds. Could not replicate symptom. Changed defrost cycle to 8hr per techline. Advised techline on findings. Used sealer per techline.
Near Austin, TX 78753
Scott
Job Details: 02/14/2019
RANGE KITCHENAID KSGG700ESS1 Arrived on site for burner right front no lighting . Found both front burner caps are on wrong burners . Swapped caps . All burners are now igniting and have proper flame . Nongas leaks detected at time of service . Job complete .
Near Austin, TX 78753
Tyler B.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for damaged door, found hinged damaged, replaced hinge and tested good."
Near Austin, TX 78750
Cliff
Job Details: 02/14/2019
MICROWAVE KITCHENAID KBHS179SSS05 Arrived on to diagnose a microwave that is not heating. Found inverter and magnetron shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78727
Cliff
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRFC300EBS01 Arrived on site to diagnose a refrigerator that is building ice in freezer. Tested unit and found freezer door seal mis-shaped. Reshaped door seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Bee Cave, TX 78738
Brandon
Job Details: 02/14/2019
FREEZER WHIRLPOOL WRF550CDHZ00 "Arrived on site for customer complaint of unit frosting up in the freezer compartment, found door was cracked open due to food package falling behind the self. I removed the package and instructed customer to defrost."
Near Cedar Park, TX 78613
Lou
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "arrived on site to inspect refrigerator lights not working. I found that the main light in the RC and FC sections were not working. I removed and replaced both lights and they both operate. No water leaks observed during service, job completed."
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2019
WASHER GE GFW450SPM1DG "Arrived on job to replace control and inverter. After replacement of parts test operation washer start but not washing ran diagnostics, diverter motor failed. Will need diverter to complete job. Office to reschedule.; ordrng 1 WH43X10059 (diverter)"
Near Waco, TX 76705
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL NTW4516FW2 Arrived on site for the unit is not working. Tested the unit and the unit is still activating the drain pump and nothing happens on the display. Replace the control board and calibrated the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service. Also advise the customer to have the electrician replace the wall outlet due to open ground.
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
MICROWAVE JENN-AIR JMC2430WS01 Arrived on site quoted customer for repair . Customer declined service .
Near Temple, TX 76504
Steve C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for the units need to be tested. Tested the unit in diagnostics and receive no error codes. The unit is working properly and no water connections to the unit.
Near Austin, TX 78744
Luis
Job Details: 02/14/2019
REFRIGERATOR MAYTAG M5D2641KEWW "Arrived on site customer canceled at door,unit too old and is buying another unit"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site. Check for upper rail issues. Found adjusters and left rail bad. Replaced rail and adjusters and tested, all functions tested OK. No leaks present. Job complete"
Near Manor, TX 78653
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL MDB8959SFZ Arrived on site to test for unit and we had wrong address. Office will reschedule. ; saved tckt
Near Paige, TX 78659
Wesley
Job Details: 02/14/2019
RANGE FRIGIDAIRE FFEF3012TBB Cancelled permanently. No arrival.tripped breaker.
Near Elgin, TX 78621
Wesley
Job Details: 02/14/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and found hot water not hooked up. Also found large amounts of soap in use. Advised that hot water is necessary and less soap recommended to avoid suds conditions that kick the drain on and fail to finish wash cycles.
Near Waco, TX 76710
Al
Job Details: 02/14/2019
DRYER MAYTAG MEDB765FW0 "Arrived to inspect dryer not staying on past 3 minutes. I checked continuity on element, cutoff, fuse and thermostat. All checked good. Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE"
Near Austin, TX 78745
Kevin
Job Details: 02/14/2019
REFRIGERATOR GE PSS25NGMBWW "Arrived on site and inspected refrigerator and found temperature in freezer is 35 degrees, took 1 picture. There is frost buildup on the rear of the freezer, evaporator fan motor is not running. Will need to bring back, Fan motor to correct issue. No water leaks from connections at time of service.; ordrng 1 WR50X10028 (thermostat,defrost) and 1 WR51X10030 (heater & bracket asm) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942 (bd asm main control) and 1 WR60X10043 (EVAP MOTOR) and 1 WR60X10055 (sub wr60x10205)"
Near Austin, TX 78757
Luis
Job Details: 02/14/2019
REFRIGERATOR MAYTAG MRT118FFFM01 Arrived on site for cooling issue. Per customer unit will completely shut off. Tested outlet found outlet connected to gfi diagnosed refrigerator will need its own dedicated circuit and not connected to a gfi outlet
Near Round Rock, TX 78681
Steve C.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 I’ve on site for the units display will not turn on and not freezing or cooling. Tested the unit and found the control board has shorted. Got authorization for the control board and re-programmed it to code 1617. Tested the unit and found now the dispenser is not working due to the paddle plastic tab is broken. Will need to order the chute and get autho.; ordrng 1 CNOTE (NEED AUTHO) and 1 WP13005706 (chute)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/14/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not heating and timer not advancing. Checked incoming voltage and found only 120v. Checked breaker and found one pole tripped. Reset breaker and check voltage once again. Found 240v. Tested unit. Unit now heats and tumbles as intended. Also found timer advancing as well. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 02/14/2019
WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not allowing cycles to be selected and starting. Found encoder faulty. Removed and replaced control and overlay. Reassembled and tested. Found error code F5E1 (Lid Latch Error). Removed and replaced lid latch. Reassembled. Ran tested 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near The Hills, TX 78738
Brandon
Job Details: 02/14/2019
OVEN WHIRLPOOL KEMS308GBL2 "Arrived on site for customer complaint of oven not reaching proper temperature, found unit was 25 degrees off, I calibrated unit, tested good. Collected service fee on check"
Near Austin, TX 78757
Joseph C.
Job Details: 02/14/2019
RANGE KITCHENAID KFGD500ESS04 "Arrived on site for “intermittent operation in upper oven” complaint. Inspected unit and found control not energizing ignitors consistently. Ordering new control and gas valve. Return for repairs on 02/18. No leaks detected, at time of service.; ordrng 1 W10877013 (cntrl-elec) and 1 WPW10546238 (valve-gas)"
Near Austin, TX 78722
Scott
Job Details: 02/14/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer leaking . Found unit is draining very slow or stops draining due to stand pipe .unit is going into spin with water still in tub causing it to splash out . No other water leaks detected at time of service . Recommended customer have a plumber to look at drain stand . Job complete .
Near , TX 78155
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"
Near , TX 78155
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"
Near , TX 78155
Diego G.
Job Details: 02/14/2019
WASHER MAYTAG MHW8200FC0 "Arrived on site. Check for draining issues. Found error code F9E1 for long drain. Removed drain screen and found debris causing long drain times. Removed debris and cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78732
Paul
Job Details: 02/14/2019
COOKTOP JENN-AIR JGD3430BS00 Arrived onsite to replace the previous diagnosed parts. When trying to remove the regulator the old manifold twisted and the regulator would not break loose. The regulator will have to be cut off the manifold so both can be removed. Will need to replace the regulator also. Ordering c-notes & W11087445 REGULATOR. RS for Thu 2/14 EOD.; ordrng 1 C-NOTES (OFFICE PLEASE ADD TO PR’S ROUTE TOMORROW 2/14 EOD. CS WILL DELIVER REGULATOR TO STORAGE AND PR WILL KEEP THE OTHER PARTS ON THE VAN.) and 1 W11087445 (REGULATOR)
Near Buda, TX 78610
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "arrived on site and inspected refrigerator and found items freezing in the fresh food section. There is a carton of almond milk in the right hand door with ice in it. customer is not using the icemaker at this time, Spoke with tech line SR7724155057 They recommended raising of the overall temperature since no cold air is being directed towards the ice maker. If customer in the future begins to use ice maker lowering the temperature back down to the recommended settings maybe necessary. No water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW7500GW2 "Arrived on site and found laundry room has a plastic/rubber fumes aroma when entering. Inside of washer smells like What best can be described as packing materials. The smell is not similar to a detergent or drain smell. Customer finds it nauseating, other than smell washer is operating as intended, spoke with CS will turn over issue to whirlpool customer service"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/14/2019
RANGE MAYTAG MER8775AS0 Arrived on site for the unit is not heating. Tested the unit and found the bake element has shorted. The broil element checks good. The bake element is covered under the manufacture warranty; ordrng 1 W10779716 (elmnt-bake)
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “after unit fills with water it will not advance any farther” complaint. Inspected unit and found drain pump loaded with brad nails. Cleared out nails and tested unit. Unit tests good. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Cliff
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL ED5LDEXWB00 "Arrived on site for refrigerator not cooling. Checked refrigerator and compressor was clicking on for 15 seconds and then clicking off. Found start relay shorted out. Replaced relay from personal stock, and tested refrigerator. Found everything is working properly at this time. No leaks were found at time of service.; used 1 W10814742 (RELAY) from stock"
Near Canyon Lake, TX 78132
Robert
Job Details: 02/14/2019
WASHER WHIRLPOOL WFC7500VW1 Arrived on job for complaints of not spinning properly. Found Control board to be damaged. Control sent detected will order new. No voltage being supplied to display; ordrng 1 WPW10192966 (cntrl-elec)
Near Lago Vista, TX 78645
James
Job Details: 02/14/2019
OVEN KITCHENAID KEBC177KSS03 Arrived on site and tested operation. I found no lights in interior and elements not heating. I found that the thermal fuse has failed causing no heat. Inspected bulbs and found both to be good but the harness to the housings is damaged. Unit will need both housings to repair light issue; ordrng 1 4449748 (screw) and 2 WP4448972 (light-oven)s
Near Liberty Hill, TX 78642
James
Job Details: 02/14/2019
WASHER FRIGIDAIRE FFTW4120SW Arrived on site and tested operation. Customer complaint of basket banging around in spin cycle. Inspected suspension and drive system and found to be in proper working order. Ran test cycle and found no errors and unit operating properly. Instructed customer on proper loading techniques and that the newer units do have a free floating tub assembly that will move around and has sensors to detect off balanced loads and will correct load position if needed. Job complete
Near Austin, TX 78745
Kevin
Job Details: 02/14/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site and set washer into diagnostic cycle and did not find any saved error codes. Found no hot water entering machine connector on valve and harness is not attached and after correcting it is now working properly. Discussed possibilities for white residue being too much soap or lint on clothing. Customer will make adjustments and see if this corrects issue. No water leaks from connections at time of service, John complete"
Near Austin, TX 78729
Cliff
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Arrived on site for a refrigerator not dispensing water. Found that the damper is failing and not opening and closing properly. This is causing the RC to freeze the water reservoir. Ordering air damper and set return date for 2/14. Air damper will need to be replaced and water reservoir will need to be thawed on return visit.; ordrng 1 WPW10594329 (control)
Near Austin, TX 78730
Paul
Job Details: 02/14/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for the dryer not starting. I tested the unit and found the dryer starting and running as designed. Mr. stated that the drum will just stop after a little bit. I heard the motor start whistling and the drum started turning slower and slower. I could stop the drum by hand and the belt did not slip. I had proper voltage from the control to the motor. Need to replace motor to complete service. Ordering 279787 MOTOR-DRVE. RS for Fri 2/15.; ordrng 1 279787 (MOTOR-DRVE)
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived on site. Check for no wash issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled, all functions tested OK. No leaks present. Job complete"
Near Taylor, TX 76574
Tyler B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL ASD2575BRB01 "Arrived on ste for no ice or water, found water valve faulty replaced valve and tested good, filled ice maker. No leaks on site"
Near Austin, TX 78702
Leonardo
Job Details: 02/14/2019
OVEN IKEA IBS300DS01 Arrived on site to test unit for nompower. Test unit and found bad fuse. Replaced fuse test unit and found broiler working but bake is not working. Test board and found bad board. Will order new control board W10850498 and new bake element WPW10546517. Rescheduled for Monday 2/18/19; ordrng 1 W10850498 (MAIN POWER CONTROL BOARD ) and 1 WPW10546517 (BAKE ELEMENT)
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Checked for no heat issues. Found no heat coming from heater. Found loose connection underneath dishwasher. Repositioned and reconnect the connector to heater, all functions tested OK. No leaks present. Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found the heart is incorrect, needed an LED board and got a water filter housing. Part will need to be re-ordered.; ordrng 1 W11205083 (LED MODULE)"
Near Austin, TX 78734
Paul
Job Details: 02/14/2019
COOKTOP JENN-AIR JGC1530BS00 "Arrived onsite for the cooktop to replace the previous diagnosed parts. I replaced the manifold and installed the correct 112 orifice. I tested the unit and the flame still yellowed in the low setting. I installed the 12,000 BTU orifice and tested the unit. The unit burned correctly with minimum yellowing of the flame. I found out that when other burners were in use the middle burner would start yellowing on the side the burner was turned on. I showed this to ms and explained this was due to a lack of air. I showed ms that with the vent hood turned on the burner would work correctly. There were no gas leaks present at the time of service. Call complete."
Near Austin, TX 78735
Kevin
Job Details: 02/14/2019
WASHER AMANA WTW4616FW2 "Arrived on site and found no power showing on washing machine, inspected incoming power and found it to be correct. Replaced control board and all function has returned to washing machine. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Scott
Job Details: 02/14/2019
WASHER AMANA NTW4650YQ0 "Arrived on site for unit not shutting off when cycle is done . Or just starting bye itself . Found unit start button is sticking and unit is thinking lid latch is locked when not . Ordering lid lock , control . Will need autho. Nonwater leaks detected at time of service . ; ordrng 1 AUTHO and 1 W10404050 (lid lock) and 1 W10484678 (cntrl-elec)"
Near Canyon Lake, TX 78133
Robert
Job Details: 02/14/2019
WASHER ROPER RTW4516FW2 Arrived on job for complaints of noise. Found bad gearcase. And cam. Replaced cam and gearcase. After replacement of parts ran calibration. Noise went away no leaks detected at time of service.
Near Austin, TX 78732
Paul
Job Details: 02/14/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer not turning on. I found the circuit breaker tripped. I reset the breaker and tested the unit. The unit is working as designed. I found no reason for the breaker to trip. The unit is installed outside in an enclosed lean-to on the side of the home and I suspect the outlet could have possibly gotten wet from a blowing rain causing water to go down the wall and get to it. I explained this to the customer. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and noticed wobble in blade. Replaced fan blade. All else checks good.
Near Austin, TX 78746
Scott
Job Details: 02/14/2019
OVEN JENN-AIR JJW2430WS00 Arrived on site for rack falling out . Unit will pass scale test but when pulling the rack out the whole rack will slide out . Base of rack will not stay in place . Called tech line recommended replacing the rolling rack . Marcone has rack as NLA. Job complete . Sr 7724167180 .
Near Spicewood, TX 78669
Brandon
Job Details: 02/14/2019
DISHWASHER GE ZDT870SPF5SS "Arrived on site to install upper rack of dishwasher, after installed, tested good. Collected payment on cc"
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for the unit continuously will drip inside the tub. Tested the unit in diagnostics and receive error code F5e3 valve thermistor shorted. Replace the valve housing and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 02/14/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on job for complaints of not finishing spin cycle. Attempted to run diagnostics but would not enter diagnostics. Replaced control board, calibrated. Received no error codes,ran test cycle passed no leaks detected at time of service."
Near New Braunfels, TX 78130
Robert
Job Details: 02/14/2019
WASHER MAYTAG MVWC425BW0 "Previous appliance company left cover for gearcase off and capacitor fell off gearcase and became unplugged. Re attached cover and comparator then ran diagnostics,passed no leaks detected at time of service."
Near Austin, TX 78759
Joseph C.
Job Details: 02/14/2019
WASHER WHIRLPOOL WFW94HEXW2 "Arrived on site for “F09E01 error code” complaint. Inspected unit and found debris in drain pump strainer. Cleared out strainer and checked drain bellow. Reassembled and tested unit. Unit is performing as designed. No leaks detected, at time of service. Labor is $209.99."
Near Austin, TX 78728
Lou
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect microwave not functioning. I tested the unit and once I pressed start, it immediately showed an error code, F6E8-appliance Manager not communicating. I found that the interior light would not come on when the door is open. I tested the fuse and it was open. I removed and replaced the fuse and control and cleared the error code and tested. The unit began to operate, but after approximately 15 seconds, the unit stopped and showed error code F6E8 again. I am ordering the Appliance Manager, UI and another fuse and scheduled return service for 02/15/19. I will return with prescreened parts. The oven is operating as designed. ; ordrng 1 W10864178 (panl-cntrl) and 2 WPM0805101 (fuse 20 a)s and 1 WPW10412514 (cntrl-elec)"
Near Wimberley, TX 78676
Robert
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of freezing food run diagnostics and evap fan not working. Replaced fan motor and re test. Still no operation exit diagnostics and fan startup about 2 minutes after compressor. Need control board to complete job.; ordrng 1 W11043763 (cntrl-elec)
Near Killeen, TX 76549
Arthur B.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for customer complaint of french door refrigerator leaking water on bottom right corner. Removed FC door and found ice build up in front. Removed ice build up and adjust door seal using heat gun. Reinstalled door. Found door seats well to cabinet. Drain tube all checks ok. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site. Checked for noise issues. Found vibration coming from copper lines by compressor. Will need sound pads to minimize noise. Office to reschedule; ordrng 5 4318168 (sealer-thrm)s
Near Round Rock, TX 78681
Thomas L.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for noisy operation and no cool condition.Found that the first route evaporator was not being defrosted. Removed and replaced failed defrost components. All water connections are dried.
Near Austin, TX 78739
Leonardo
Job Details: 02/14/2019
OVEN WHIRLPOOL WOS92EC0AS04 Arrived on site to replaced glass. Removed old glass replaced glass test unit and unit test good job complete.
Near Austin, TX 78738
Brandon
Job Details: 02/14/2019
OVEN JENN-AIR JJW2430DS01 "Arrived on site to replace control panel, UIB, after replacing, unit tested good"
Near Temple, TX 76501
Steve C.
Job Details: 02/14/2019
MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site for the unit is not heating. Tested the unit and found 120 V to the transformer and also found the diode it’s slightly burnt. Replace the magnetron, capacitor, and the diode and tested the unit. Unit heat and works properly."
Near Austin, TX 78753
Wesley
Job Details: 02/14/2019
DRYER MAYTAG MEDB835DW4 Arrived on site and found unit operating with af error. Advised customer to have unit ventilation cleaned. Also found f4 e4 and corrected electrical connection problem. All checks good.
Near Rogers, TX 76569
Al
Job Details: 02/14/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TD Arrived to inspect refrigerator with excessive frost buildup in freezer section. Confirmed the complaint and removed and replaced the defrost thermostat. Reassembled unit and unit tested as designed.ALL WATER LINES WERE DRY AT THE TIME OF SERVICE.JOB COMPLETE.
Near Georgetown, TX 78628
Steve C.
Job Details: 02/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for the unit is not making ice. Tested the unit temperatures10 degrees freezer, Ice box 18 degrees and 35 degrees ff section. Call the whirlpool Sr#7724164554 Joel And advise to replace the icebox fan. Also the unit will need a new compressor due to being extremely hot, access valve, uv drier and three way valve. Will need two hours to complete the repair. Office will need to reschedule the customer.; ordrng 1 CNOTE (2 HRS ) and 1 RESEARCH (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10846539 (ICE BOX FAN) and 1 WPW10143759 (dryer UV)"
Near Austin, TX 78705
Leonardo
Job Details: 02/14/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for broken heater. Found heater broken and heater melted a whole on tub. Will need to order new tub W10804026 office to reschedule will need 2 hours due to parking and hauling tub. ; ordrng 1 W10804026 (TUB )
Near Blanco, TX 78606
Brandon
Job Details: 02/14/2019
MICROWAVE WHIRLPOOL GH7208XRS1 "Arrived on site for customer complaint of microwave not working and starting on its own. Found UIB on door was faulty, part is discontinued."
Near Austin, TX 78745
Luis
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site for frost in freezer and cooling issue in fresh food. Found ice build up round freezer door and liner,checked door seal good no gaps found large gaps between liner and cabinet,removed air tower found ice in return vent. Diagnosed unit will need fan blade kit. Called Mrs hussey got approval for repairs. Removed ice build up,installed new fan blade and added gasket to air tower. Added adhesive to large gaps between liner and cabinet in freezer and fresh food. Powered unit on checked air flow to fresh food good; used 1 W10916494 (BLADE FAN KIT) from stock"
Near Austin, TX 78717
Cliff
Job Details: 02/14/2019
WASHER MAYTAG MHW5100DW0 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found door seal slipped from mounting causing water to bypass seal. Remounted door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/14/2019
REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site. Replaced main control kit and cycled, all components kick Dan. Verified icemaker function all checked OK at this time. Collected remaining balance of 393.11. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/14/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for not light. Found socket burned replaced light ASSY and tested good
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 02/14/2019
MICROWAVE KITCHENAID KOCE500EBS05 Arrived on site for no heat conditions. Customer fell convection bake on Markway was working in properly however I found it to be working properly. The lower oven is not heating and will need a TOD and a control.; ordrng 1 W10861504 (blower) and 1 W11179310 (LOWER OVEN CONTROL) and 1 WP4449751 (thrmst-fix)
Near Pflugerville, TX 78660
Wesley
Job Details: 02/14/2019
WASHER MAYTAG MVWB835DC F6 e2 error. No ms tag. Advised customer will need ms tag for service.