Near San Marcos, TX 78666
Richard
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for the separator leaking water and mullion came off again. While reattaching the mullion found that the plastic holder is no good causing the mullion to keep coming off will need to order the left hand fix the issue. Office to reschedule ; ordrng 1 W10815695 (dor-fip ss) and 1 W10919724 (door-ice)
Near Buda, TX 78610
Jacob
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00
"Arrived onsite for unit not cooling. Tested unit. Upon inspection. Found that the control board was not sending voltage to the start relay to start the compressor, attempted to change control board but wrong control board was ordered. Ordered parts. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10197428 (start relay)"
Near Austin, TX 78757
Scott
Job Details:
06/25/2020
RANGE WHIRLPOOL WFE505W0JS0
Will need control panel . Order in control panel . Call to set return ; ordrng 1 W11175518 (panl-cntrl)
Near Austin, TX 78726
David Z
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC400ESS00
Arrived on site to install previously diagnosed parts to resolve water leak. Replaced inlet valve and retested. Unit no longer leaks and dispenses water fine. All is working as designed. Call complete.
Near Blanco, TX 78606
Brandon
Job Details:
06/25/2020
COOKTOP JENN-AIR JED3430WB00
"Arrived on site for customer complaint of front left burner not working and making a buzzing noise, found faulty switch, ordering switch and bringing burner just in case. ; ordrng 1 WPW10178022 (elmnt-surf) and 1 WPW10234425 (switch-inf)"
Near New Braunfels, TX 78132
Richard
Job Details:
06/25/2020
RANGE WHIRLPOOL WFC150M0EB3
Arrived onsite for the for the range burners not working properly. During testing found no issues with the burners at this time. Advised customer to take Video recording of the issue if it happens again. Complete
Near Lakeway, TX 78738
David Z
Job Details:
06/25/2020
DISHWASHER KITCHENAID KDTE104ESS1
Arrived on site to install previously diagnosed parts to resolve leaking diverter in sump assembly. Replaced sump and motor assembly and retested. Unit is running properly and no longer leaking.
Near Round Rock, TX 78681
Jonathan S
Job Details:
06/25/2020
WASHER MAYTAG MHW5630HW0
"Arrived on site for washer leaking intermittently. Inspected unit and work area. Found water marking on back by vent. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds and F0-E5 off balance load. Performed manual test cycle and checked pressure switch. Inspected under neither unit and no signs of water. Ran automatic test mode and signs of leaks. Spoke with customer on error codes and user care guide. All tested good, no water leaks detected during service."
Near Austin, TX 78717
Paul
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00
Arrived onsite for a refrigerator with the freezer not cooling correctly and frost build up in the rear of the unit. The customer stated the frost had cleared off of the rear vents since the previous tech was here but felt like the unit still wasn’t cold enough. I asked the customer if the unit had been making ice and mr stated that it was making ice. I tested the thermistors and the fans. All checked good and were working as designed. I checked the FC temp and found it at 12 degrees when the compressor and evaporator fan came on and the compartment was dropping a degree a minute and working as designed. I explained to mr that the small amount of frost that was on the front of the evaporator cover would continue to evaporate and go away on its own. Call complete.
Near Kyle, TX 78640
Robert
Job Details:
06/25/2020
WASHER LG WM3370HWA
Arrived on job for complaints of not washing and le code. Rand diagnostics and all functions working except motor. Will need wash motor to complete. ; ordrng 1 4417EA1002Y (MOTOR )
Near Georgetown, TX 78628
Wesley
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived onsite and found sump and motor not operating. ; ordrng 1 W11085683 (pump&motor)
Near Austin, TX 78703
Leonardo
Job Details:
06/25/2020
DISHWASHER KITCHENAID KUDE70FXSS5
Arrived on site to replace vent fan. Replaced fan test unit and unit test good. No leaks present at this time
Near Lago Vista, TX 78645
Lou
Job Details:
06/25/2020
FREEZER FRIGIDAIRE FGVU21F8QFB
"Arrived on site to inspect upright freezer control issues. Upon further inspection, I found that the UI control display is missing numbers. I am ordering the UI control and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during service.; ordrng 1 808772225 (CONTROL)"
Near New Braunfels, TX 78130
Richard
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Arrived onsite for the refrigerator freezing food inside fresh food. Ran diagnostics and found that the damper control is not closing. Also found that the ice maker is intermittently leaking water. Will need to replaced damper control, ice maker , UI control on next visit. Office to reschedule ; ordrng 1 W11284720 (panel-ui) and 1 WPW10196393 (damper control assy)"
Near Georgetown, TX 78633
Al
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRMF606ESS01
"Arrived to install previously ordered parts.Removed and replaced the harness and tested the unit water and unit still didn’t dispense water.Removed and replaced the valve, reassembled and unit tested as designed and dispensed water.All water lines were dry at the end of service.Job complete"
Near Round Rock, TX 78665
Cliff
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS586FLDB01
Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found eight of 10 wires broken at lower freezer door hinge. Freezer door will need to be replaced as wiring harness is molded inside of door at time of manufacturing. Office will need to return appointment after repairs have been authorized.; ordrng 1 AUTHONEEDED (AUTHO NEEDED) and 1 LW10701908 (dor-fip BLACK)
Near Austin, TX 78738
Robert
Job Details:
06/25/2020
FREEZER WHIRLPOOL WZF34X16DW04
Arrived on job for complaints of noise. Found cover for compressor electrical loose and rattling. Secured cover and added noise pad as well. No leaks detected at time of service.
Near Austin, TX 78703
Eman J.
Job Details:
06/25/2020
MICROWAVE WHIRLPOOL WMH53521HZ3
Arrived onsite for previous diagnosed parts. Installed control. Tested system. Everything works as designed. Job complete.
Near Horseshoe Bay, TX 78657
James
Job Details:
06/25/2020
DISHWASHER KITCHENAID KUDS30FXPA1
Arrived on site and installed new rail. Customer stated the unit will only run for 10 minutes then the cycle will cancel. Found owi sensor error had returned. Unit will need new sensor to complete repair. ; ordrng 1 WPW10705575 (sensor)
Near Austin, TX 78737
Kevin
Job Details:
06/25/2020
WASHER WHIRLPOOL MVWX655DW1
"Arrived on site and replaced water valve housing diagnosed on previous visit, after replacement washer is now operating properly. No water leaks from connections at time of service, job complete.
Near New Braunfels, TX 78132
Noah D
Job Details:
06/25/2020
RANGE KITCHENAID KDRS483VSS03
"Arrived on site to inspect oven for not broiling, replaced control board and retested, all heat returned and no problems found. Complete"
Near Georgetown, TX 78626
Wesley
Job Details:
06/25/2020
REFRIGERATOR MAYTAG PBF2555HEW
Arrived onsite and found unit damper not operating properly and leaving door open. Replaced damper door. Customer will advise if issue isnt corrected long term.
Near Robinson, TX 76706
Jonathan M
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Arrived on site for refrigerator that’s not going to refrigerator section. Inspected the area. Tested temperatures and found the unit at 18 degrees in the freezer section and 60 degrees in the refrigerator compartment. I tested the evaporator fans and found the rc evaporator fan not running. Removed drawers and attempted to defrost the evaporator with my steamer but the steamer stopped working. Found the drip pan completely bowed in the center. I called Techline and spoke to Dustin SR# 7728169171. He had me run several tests and advised me over to service pointer W11092686E. He advised that with the drain pan was bowed to replace that and with the evaporator fan not running to replace that as well. Ordering parts and office will need to reschedule customer due to drip pan being out of stock. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 1 W11087438 (motor-evap) and 2 W11456069 (TUBE CLAMPS)s and 1 W11457241 (DRIP PAN) and 2 WPW10339879 (
Near Austin, TX 78721
Scott
Job Details:
06/25/2020
REFRIGERATOR LG LFX31925ST/00
Arrived on site for error code ERFF on door display . Unit is cooling properly fan are working no frost build up . Rested on control after powering down . No Error code on display . Fan working . . If error code happens again recommend changing freezer evap cover . No water leaks detected at time of service. Job complete .
Near Austin, TX 78723
Scott
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF535SMHZ02
Arrived on site for no cooling and no response at controls . Replaced jazz control board . Programmed control . Unit fired right up . Unit is starting to cool . No water leaks detected at time of service . Job complete .
Near Leander, TX 78641
Kayman
Job Details:
06/25/2020
RANGE WHIRLPOOL WFG975H0HZ0
Arrived onsite for range having high flames yellow or un even. Upon inspection I found the flames all normal and blue. The customer stated that he is on natural gas. He also stated that they have a built in humidifier. I explained the affects of a humidifier on on the flame and how it will cause yellow and sometimes un even flame. During service I noticed the center burner would not light fully. I disassembled that burner and found grease build up on the burner head. I cleaned off the burner head and the burner is now lighting fully. No further work needed at this time. Job complete.
Near Austin, TX 78751
Scott
Job Details:
06/25/2020
WASHER WHIRLPOOL WET4027HW0
Arrived on site replaced actuator . Ran calibration and diagnostics wash . All checked normal . No water leaks detected . Informed apt complex manager. Job complete .
Near Austin, TX 78729
Paul
Job Details:
06/25/2020
RANGE WHIRLPOOL WFE320M0EW2
Arrived onsite for a range that has the wrong power. I found out from the customer that the electrician had repaired L1. I checked incoming power and the unit had the correct power supply to the range. The receptacle was a 50 amp receptacle. I changed the customers cord to the 50amp cord he supplied and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78721
Eman J.
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Arrived onsite for refrigerator not dispensing ice and water. Tested system. Found control and container bin faulty. Replaced control. Tested system. Everything works as designed. Ice bin container door isn’t opening for ice dispenser. Ordering ice bin W11185686. ; ordrng 1 W11185686 (ice-contnr)
Near Georgetown, TX 78633
Al
Job Details:
06/25/2020
DISHWASHER KITCHENAID KDFE304DBL1
Arrived to inspect dishwasher not working.Ran diagnostics test mode and unit tested as designed.I did create a drain loop underneath the kitchen sink for proper draining.Was advised the previously installed parts were covered under the 60 month warranty.Unit works as designed.All water lines were dry at the end of service.Job complete
Near Austin, TX 78723
Scott
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05
"Arrived on site for leaking ice maker . Found drain tube clogged ,pinched duck bill open and water poured out . Ran harvest and no water leaks detected with IM or valve . Left IM on to monitor ice output . Ordering drain tube per service pointer . Call to set return ; ordrng 1 W11190084 (tube-drain)"
Near Lakeway, TX 78734
Paul
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KSSS42QTX00
"Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, and dye drier. I installed a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.50 oz’s of R134A. I tested the unit and the evaporator had a good frost pattern and is working as designed. Call complete."
Near Austin, TX 78704
Luis
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01
"Arrived on site for freezer and upper 2 leds in fresh food not working. Diagnosed defective led modules,replaced both upper led modules in fresh food powered unit on all leds working g as designed. ; used 2 W11462342 (MODULE) from stock"
Near Leander, TX 78641
Kayman
Job Details:
06/25/2020
DISHWASHER KITCHENAID KDTE204ESS1
Arrived onsite to install previously diagnosed parts. Installed the sump and motor. Unit is working as designed and no leaks detected during service. Job complete.
Near Temple, TX 76504
Jonathan M
Job Details:
06/25/2020
WASHER MAYTAG MAV7650AWW
"Arrived on site to install previously diagnosed part. Replaced water valve and found the old valve completely stripped, causing the pressure to back flow. Turned water back on and all water lines were dry. Call complete."
Near Leander, TX 78641
Kayman
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite for washer making a loud screeching sound in spin cycle. Upon inspection of the unit I found gear case oil around the outside of the gear case and on the inner walls of the unit. I replaced the gear case and the unit is quiet and working as designed. No leaks detected. Job complete
Near Austin, TX 78739
Leonardo
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL MDB8959SBB3
Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.
Near Georgetown, TX 78633
Al
Job Details:
06/25/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived to inspect back right burner not staying lit on low setting.Confirmed the complaint and adjusted the burner to customers satisfaction.Unit now works properly.Job complete
Near Austin, TX 78747
Leonardo
Job Details:
06/25/2020
COOKTOP GE JB645RK4SS
Arrived on site to test unit for broken glass cooktop. Test unit and found broken glass due to thermal heat. Did not find a point of impact. Ordering new range top WB62X26649. Office to reschedule ; ordrng 1 WB62X26649 (RANGE TOP )
Near Austin, TX 78738
Robert
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
Arrived on job to replace UI control and door-ice. After replacement test operation all functions working properly.
Near Austin, TX 78739
Leonardo
Job Details:
06/25/2020
COOKTOP KITCHENAID KCGC506JSS00
Arrived on site to test unit for left front burner not igniting. Test unit and found bad ignitor. Ordering new ignitor W11238758 office to reschedule ; ordrng 1 W11238758 (IGNITOR LF)
Near Austin, TX 78734
David Z
Job Details:
06/25/2020
RANGE KITCHENAID KSEG700ESS1
Arrived on site to diagnose range that is not turning off the oven and had an error code for F2E0 stuck key. Replaced control panel to resolve both issues. Retested and unit is now working as designed. Unit tested with all burners and bake. Call complete.
Near New Braunfels, TX 78130
Richard
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Arrived onsite for the refrigerator making a noise.not cooling properly. Ran diagnostics and found that the freezer evaporator fan is causing the noise and will need to be replaced. Also found that the fresh food evaporator is frozen solid and the fan did not come on during testing and the damper control was making a lot of clicking noise during testing. ; ordrng 1 W11032800 (motor-evap) and 1 W11457241 (PAN) and 1 WPW10248595 (control)
Near Austin, TX 78745
Leonardo
Job Details:
06/25/2020
RANGE WHIRLPOOL WEG515S0FS2
Arrived on site to test unit for oven not cooking correctly. Calibrated unit +15 advised customer to cook something in oven. Job complete.
Near Austin, TX 78705
Jacob
Job Details:
06/25/2020
DISHWASHER KITCHENAID KUDK03CTSS0
Arrived onsite for door to unit dropping down fast as it is opened. Tested unit. Found that door was dropping too fast. Saw that links were both broken to the springs. Replaced links and springs. Tested unit. Unit test good. No issues at this time. Job complete
Near Round Rock, TX 78665
Paul
Job Details:
06/25/2020
ICE MACHINE KITCHENAID KUIC15NRXS0
Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the valve harness and tested the unit. The unit is working as designed.
Near Austin, TX 78722
Scott
Job Details:
06/25/2020
WASHER WHIRLPOOL NTW4516FW2
"Arrived on site for clothes wet at end of cycle . Found after diagnostics that actuator and control had failed . Ran calibration and wash . All checked normal . No water leaks detected,at time of service . Job complete ."
Near Austin, TX 78748
Kevin
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT790SAYM2
"Arrived on site and inspected dishwasher and found it has standing water in tub, drained water and started a diagnostic cycle and found wash motor isn’t running. Sump and motor will need to be replaced to correct issue. No water leaks detected at time of service.; ordrng 1 WPW10482502 (pump&motor)"
Near Austin, TX 78704
Luis
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC300ESS01
Arrived on site for door handle issues. Found a defective set screw replaced set screw installed handles checked door operation good.
Near Spring Branch, TX 78070
Noah D
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to inspect fridge for not making ice, checked fan and icemaker, needed main control, replaced control and retested. Fan came back, no problems found. Complete"
Near Austin, TX 78728
David S
Job Details:
06/25/2020
WASHER AMANA NTW4516FW2
"Arrived on site for washer not draining. I inspected the unit and work area. I put the unit through a diagnostics cycle, and found the unit filling, spinning, agitating, and draining. I put the unit into manual high and low spin, the unit worked as designed. I visually inspected the gear case and found it was leaking oil. I also found the unit not leveled properly. Between the gear case leaking oil and the unit being unleveled. It will cause the unit to show an unbalanced load and stop spinning. The gear case W11255272 will need to be replaced to complete the repair.. Job complete. No water leaks detected."
Near Georgetown, TX 78626
Cliff
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived on site to diagnose a dishwasher that is not sealing properly. Found seal not fully installed causing it to come off randomly. Reinstalled seal and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
David S
Job Details:
06/25/2020
MICROWAVE MAYTAG MMV4205DS1
"Arrived on site for microwave fan coming on. I inspected the unit and found when the door is closed the cooling fan is coming on. I swapped in the control, and got the same effect. I swapped in the new thermistor and it is still happening. I will need to start with the interlock and all 3 switch’s to continue the repair. They stated that they will just get a new microwave to replace this one. Job complete. I left the microwave unplugged."
Near Austin, TX 78753
Andy
Job Details:
06/25/2020
REFRIGERATOR AMANA ART318FFDS07
Arrived on site for refrigerator not making ice. Tested and inspected unit and found kinked water line. Un kinked and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details:
06/25/2020
DRYER WHIRLPOOL MEDB835DW4
"Arrived on site to inspect dryer for heating and smelling, checked and found the dryer had dog food burning in element, pulled dog food and tested, no problems found. Complete"
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/25/2020
ICE MACHINE KITCHENAID KUIS15NRTB
"Arrived on site to install previous diagnosed parts. Removed broken water reservoir and pump, installed new. Performed diagnostics mode and tested operation. Found key pad not very responsive but still working. All other tested good, no water leaks detected."
Near Austin, TX 78753
Andy
Job Details:
06/25/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site for range door hinge issues and damaged panel. Inspected unit and found door hinge came out from receiver. Reinstalled and tested door opening and closing operations and door operations are normal. Ordering panel and door in case needed. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10482110 (panel-drwr) and 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)
Near Austin, TX 78732
David Z
Job Details:
06/25/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02
"Arrived on site to diagnose refrigerator that was leaking water from ice dispenser and dropping giant ice slabs. Performed diagnostic on unit. Found giant sheet of ice about 3 fills worth high in ice bucket. Ran a harvest cycle and saw that the icemaker is not twisting to break the ice out. Unit is not able to eject the ice so It’s just filling on top of ice over and over till it drops out due to weight, and will leak overfill water. Replaced icemaker and retested. Unit now twists and is working as designed. If issue persists again recommendation is UI and fill valve, but twisting icemaker should resolve. Call complete."
Near Killeen, TX 76542
Al
Job Details:
06/25/2020
WASHER AMANA NTW4516FW3
Arrived to inspect hole in tub. Confirmed there was a nickel sized paint chipped circle in the bottom of the tub.Also found the agitator is damaged and will need to be replaced.Ordering spray and complete agitator.Office to reschedule with customer.Needs more work ; ordrng 1 285565 (AGITATOR COMPLETE) and 1 350930 (SPRAY WHITE) and 1 W10772621 (SCREW) and 1 WPW10074580 (CAP)
Near Canyon Lake, TX 78133
Noah D
Job Details:
06/25/2020
RANGE WHIRLPOOL WFE550S0HZ1
"Arrived on site to inspect cooktop for scratches, replaced cooktop and checked for issues, side was a bit bent, bent part back to shape and installed. Complete"
Near Pflugerville, TX 78660
Cliff
Job Details:
06/25/2020
OVEN WHIRLPOOL WOS51EC0AS02
Arrived on site to diagnose a oven with broken glass in the door. Found inner panel broken. Replaced inner glass and tested unit. Found all is functioning properly at this time
Near Austin, TX 78701
Eman J.
Job Details:
06/25/2020
REFRIGERATOR GE PSCS3RGXCFSS
Arrived onsite for refrigerator making loud grinding noise. Tested system. Found that the evaporator fan cover is bent and touching the evap fan making grinding noise. Ordering evap cover WR17X12209. ; ordrng 1 WR17X12209 (plenum evap asm)
Near Kyle, TX 78640
Brandon
Job Details:
06/25/2020
REFRIGERATOR LG LFX31925ST/00
"Arrived on site for customer complaint of unit making noise, found noise coming from evaporator fan motor, also unit is short cycling in defrost, will need fan motor and defrost control sensor. ; ordrng 1 6615JB2005R (DEFROST CONTROL SENSOR) and 1 EAU61524007 (FAN MOTOR)"
Near Dripping Springs, TX 78620
Robert
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived on job to replace UI control. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details:
06/25/2020
WASHER MAYTAG MVWB300WQ1
"Arrived on site to inspect washer for not draining, upon inspection found the drain pump worked but the cycles are strange, would need new control board to fix,
Near Georgetown, TX 78633
Wesley
Job Details:
06/25/2020
WASHER WHIRLPOOL WFW6620HC2
Arrived onsite for not spinning out once and provided customer instruct on machine operation and design. All checks good. Unit is now operating as designed. Did find right side rail damaged and unable to properly open soap drawer. Ordering slide to repair. ; ordrng 1 W11204544 (SLIDE)
Near Georgetown, TX 78628
Cliff
Job Details:
06/25/2020
MICROWAVE WHIRLPOOL WMH31017HW3
"Arrived on site to install control for microwave. Installed control and found no change in operation. Removed control and reinstalled original. Found failure in high-voltage system. Replaced magnetron, capacitor, and diode and tested unit. Found all is functioning properly at this time."
Near Georgetown, TX 78628
Wesley
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW4900BW1
Arrived onsite and found unit gearcase oxidized and seized. Advised customer on needed repair.
Near Dripping Springs, TX 78620
Brandon
Job Details:
06/25/2020
MICROWAVE WHIRLPOOL KOCE500ESS08
"Arrived on site for customer complaint of unit not heating all the time, found door not making good contact with switches, I replaced door and harness with switches. Unit tested good."
Near New Braunfels, TX 78132
Richard
Job Details:
06/25/2020
ICE MACHINE KITCHENAID KUIC15PHZS0
"Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the recirculating pump is not working . Will need to give customer a quote on replacement of pump , harness , sensor.
Near New Braunfels, TX 78130
Richard
Job Details:
06/25/2020
WASHER WHIRLPOOL WETLV27FW0
Arrived onsite for the washer not cycling. During installation of new timer found that it was damaged inside the box. Will need to reorder parts. Office to reschedule.; ordrng 1 WPW10113804 (timer)
Near Lago Vista, TX 78645
Lou
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived on site to inspect dishwasher upper rack wheels. Upon further inspection, I found that the upper rack right side wheels were falling off. I removed and replaced both adjuster kits and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78664
David S
Job Details:
06/25/2020
COOKTOP KITCHENAID KECD807XSS01
"Arrived on site to install previous diagnosed parts. When I gained access to the internal switches the cook top back right corner broke. I will have to order a new cooktop W10296247 to repair. The cooktop is covered under warranty. I removed the damaged switches for the left front and left rear switch elements. I installed the new switches. I reinstalled the unit into the countertop, and tested the elements. All elements come on and work as designed. The office Will call to schedule a return visit for the glass cooktop.
Near Austin, TX 78732
Paul
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KSSC48QMS02
"Arrived onsite for a refrigerator not dispensing ice, the ice bucket not coming off the door, and the flipper broken on the photo eye. I found the bin button broken, the flipper broken, and the auger motor not running with correct voltage to it. All three need to be replaced. I replaced all three parts and tested the unit. All is working as designed. Call complete."
Near Round Rock, TX 78665
David S
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Arrived on site to install previous diagnosed part. I removed the failed ice box thermistor and replaced with new. I ran a harvest cycle on the unit and it completed. I ran a fill test and the ice maker filled. No water leaks detected. Job complete.
Near Austin, TX 78704
Leonardo
Job Details:
06/25/2020
DISHWASHER BOSCH SGE68U55UC
Arrived on site to test unit for unit not starting. Test unit and found door not closing due to screw sticking out on right side from mounting and hitting door. Secured screw test unit and unit test good unit starting and door closing job complete.
Near Hutto, TX 78634
Andy
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00
Arrived on site for refrigerator lights still not working after evaporator cover was replaced. Removed failed evaporator cover and replaced with new. Tested unit with little improvement. Went to replace side UI and found incorrect UI on hand. Ordering UI and parts research for evaporator cover. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (PARTS RESEARCH ) and 1 W11314429 (UI)
Near Driftwood, TX 78619
Luis
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02
"Arrived on site for no cool. Found both compartments not cooling,removed evaporator cover in both compartments,found no traces of dye on either evaporator. Removed compressor cover no traces of dye in compressor compartment. Checked pressure low side reading -25 high side 125,called tech support,per tech support pressurized system and checked connection diagnosed leak at exchanger in compressor compartment. Per tech support whirlpool will contact customer within 72 hrsSr#7728166923"
Near Austin, TX 78731
David Z
Job Details:
06/25/2020
MICROWAVE KITCHENAID KMBS104ESS02
"Arrived on site to diagnose microwave that was no longer heating items. Performed diagnosis on unit. This microwave has recently had the high voltage components as well as the main control and cavity thermostat replaced. Found that high voltage system is once again not producing any heat. Found control board is good with no evidence of failure, and all other functions seem to work. Found bad wave guide causing feedback to the high voltage system.
Near Georgetown, TX 78633
Jonathan S
Job Details:
06/25/2020
RANGE WHIRLPOOL GW399LXUS06
"Arrived on site for range, bake cycle not working. Performed diagnostics bake cycle. Found igniter not glowing. Tested amp draw to igniter and found none. Tested continuity on igniter and found failed igniter.Removed failed igniter and installed new. Tested bake cycle and all other functions. Recommend to clean cooktop burner heads. All tested good.
Near Hutto, TX 78634
Andy
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW4816FW2
Arrived on site for washer not filling properly. Tested and inspected unit and found failed control and switch. Went to install parts and found control is damaged in box. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11170319 (cntrl-elec)
Near Hutto, TX 78634
Cliff
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived on site to diagnose a dishwasher with a dispenser door that is not operating properly. Tested unit and found dispenser lid broken. Replaced dispenser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Wesley
Job Details:
06/25/2020
WASHER MAYTAG MHW8200FC0
Arrived onsite and called techline for recurring of the same exact issue. Spoke with Adrian. Sr 7728166474Was advised to replace the angular sensor for load and go and the expansion board. Advised customer on findings. ; ordrng 1 W10864049 (cntrl-elec) and 1 W11096092 (sensor)
Near Austin, TX 78738
Robert
Job Details:
06/25/2020
MICROWAVE KITCHENAID KCMS2055SSS1
"Arrived on job for complaints of no power. Removed microwave and removed cover, found thermostat burned and open. Will need thermostat to complete. ; ordrng 1 W10160550 (thrmst-fix)"
Near Marble Falls, TX 78654
James
Job Details:
06/25/2020
WASHER WHIRLPOOL WTW4850HW1
Arrived on site and tested operation. Found pressure hose kinked. Corrected issue and tested. Unit operating as designed. Job complete
Near Old Trails Estates, TX 78654
Lou
Job Details:
06/25/2020
DISHWASHER GE GDT635HSM0SS
"Arrived on site to inspect dishwasher fan noises. Upon further inspection, the customer advised that the unit is leaking water m the from left corner of the unit. I tested the unit several times and could not duplicate the issue;however, I did find that the upper left corner of the door gasket is badly crimped allowing water to leak down the left side the door. I am ordering a door gasket and the office will schedule return service. No water leaks observed during service.; ordrng 1 WD08X23476 (gasket tub plastic)"
Near Austin, TX 78725
Eman J.
Job Details:
06/25/2020
OVEN AMANA AGR5330BAB3
Arrived onsite for oven not keeping temp. Tested system. Found sensor and control faulty. Replaced sensor and control. Tested system. Everything works as designed. Job complete.
Near Driftwood, TX 78619
Luis
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ00
Arrived on site to install parts. Installed a new main control powered unit on evaporator fan powered on checked air flow in fresh food good.
Near Austin, TX 78724
Scott
Job Details:
06/25/2020
RANGE JENN-AIR PRG3610NP
"Arrived on site for gas leaks . Tested all connections ,found dual oven vale failed . After turning oven on could hear gas and strong gas smell . Oven never lit .
Near Austin, TX 78730
David Z
Job Details:
06/25/2020
WASHER MAYTAG MVWC565FW1
"Arrived on site for report of washer not starting cycles. Performs diagnostic and error code check. Found errors F5E2, F5E3 for lid lock errors, also found F2E1 for stuck key. Found lid lock just clicking and not locking. Replaced lid lock. Retested and lock is now working properly. Could not duplicate stuck key error, and unit was working as designed. All is now working as designed. Call complete."
Near Austin, TX 78701
Luis
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFC704FSS00
"Arrived on site for cooling complaint in fresh food. Per service pointer W11329116C replaced evaporator cover secured thermistor to correct location on suction line,installed updated control. Changed defrost setting to basic. AUTHO S27311 (2xL)"
Near New Braunfels, TX 78132
Richard
Job Details:
06/25/2020
WASHER MAYTAG MHW3505FW1
Arrived onsite for the washer needing a boot seal. Customer decided service was not needed. Stated that the boot is fine and not leaking that the spouse was just concerned. No diagnostics was performed. Complete
Near Temple, TX 76502
Jonathan M
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the dual valve and Estes unit. Unit dispensed out of the water dispenser but not the icemaker fill valve. Customer advised that since yesterday the icemaker has not been making ice. I checked waterline connections and connections were good. I tested voltage going to the icemaker valve on the dual valve and found proper voltage. Checked resistance on the dual valve and found 197 ohms. I called Techline and spoke to Ed SR# 7728167300. He had me run several tests with the resistance through the harness at the inlet valve to the control and advised that the issue was with one of the diode’s in the wire harness on the back of the refrigerator. He advised that voltage is not a being able to finish out the circuit due to a bad diode in the harness. Ordering harness and will return ; ordrng 1 W11189618 (harns-wire)
Near Marble Falls, TX 78654
James
Job Details:
06/25/2020
DISHWASHER WHIRLPOOL GU2700XTSB1
"Arrived on site and installed new door gasket, ent and vent gasket. Tested operation and found unit working properly and no leaks found after repair. Job complete"
Near Belton, TX 76513
Jonathan M
Job Details:
06/25/2020
WASHER LG WM3570HWA
Arrived on site for a washer that is flashing a dE1 code. Inspected unit and work area. Tested unit and found that code pop up as soon as you started the cycle. Power reset control and unit and tested again. Unit did the same thing. Replaced Dallas latch and tested unit. Unit is working as designed. Call complete.
Near Round Rock, TX 78665
Cliff
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived on site to diagnose a refrigerator that is making unusual noise. Found vibration noise from compressor compartment. Added sound isolation pads to reduce vibration on lines. All is working properly at this time and no leaks were found at time of service.
Near Salado, TX 76571
Jonathan M
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01
Arrived on site for refrigerator that’s freezing food. Inspected unit and work area. Customer advised since they called in they had turned up the temperature in the refrigerator and haven’t had a problem with freezing in the refrigerator compartment. I tested the unit in service diagnostics as tested damper control and thermistors. Found diffuser stuck open. Replaced diffuser and tested unit. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details:
06/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"A iced on site do condensation build up on the bottom part of the fresh food section. I inspected the unit and work area. I replaced both left and right side gaskets, for the doors. I inspected the doors to ensure they we are sealing properly. No water leaks detected. Job complete."
Near Georgetown, TX 78628
Jonathan S
Job Details:
06/25/2020
MICROWAVE KITCHENAID KOCE500ESS05
Arrived on site to install previous diagnosed part. Removed harness and sensor and installed new. Per diagnostics mode and checked for fault codes. Tested heating operation. All tested good.
Near Round Rock, TX 78681
Jonathan S
Job Details:
06/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"Arrived on site for refrigerator lights not working. Inspected unit and work. Found FC and top RC lights not working. Performed diagnostics mode and tested door switches. Tested FC light and found failed FC light. Removed light and installed new. Tested operation. All tested good, no water leaks detected."