Near Austin, TX 78757
Wesley
Job Details: 10/20/2018
WASHER WHIRLPOOL WTW5640XW Arrived on site and found unit needing control reset. Reset control and calibrated. All operations checks good.
Near Elgin, TX 78621
Chase
Job Details: 10/20/2018
WASHER WHIRLPOOL MVWX655DW1 "10/19/18 13:09: CS rspndd 10/19 FRI, Called tech line to document findings with water harness test. Found water hardness at 400ppm which was advised is the cause of rusting on dispenser. Was told to refer customer to back to customer care. No further repairs recommended."
Near Cedar Park, TX 78613
Wesley
Job Details: 10/20/2018
DRYER MAYTAG MEDC215EW0 Arrived on site and repaired unit with truck stock fuse. All else checks good. Element not grounded.
Near Burnet, TX 78611
James
Job Details: 10/20/2018
REFRIGERATOR GE GSHL6PAXCELS Arrived on site and tested operation. Found overload cutting out after short run time. Tested with new overload and start relay. Allowed compressor to run for 30 minutes with no issues and unit cooling properly. Compressor not overheating and all tests good. Job complete
Near Austin, TX 78744
Robert
Job Details: 10/20/2018
DRYER MAYTAG MEDX655DW0 Arrived on job for complaints of not heating. Customer said heat will not always work but husband moves timer knob and heat returns. Replaced timer and test.
Near Austin, TX 78747
Robert
Job Details: 10/20/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on job to replace standpipe and float assembly. After replacement of parts test for leaks,none found."
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER GE GSD2101V35BB Arrived on job for complaints of no power. Found the power supply not correct. Reset power and test. No leaks detected.
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDF330PAHS Arrived on job for complaints of door not staying down. Replaced pads on hinges. After replacement of parts test door .
Near Buda, TX 78610
Robert
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of leaks. Moved sound pad it was too low and wet.
Near Buda, TX 78610
Kevin
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and replaced brackets and basket diagnosed on previous visit, after replacement no change made to operation. No further adjustments can be made to change customers experience. No water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 10/20/2018
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and set oven to bake at 450 degrees, oven reached trmperature in expected amount of time. Actual trmperature was 475 when display reached 450, and increaseed to 510 Before dropping to 430. Front of glass on door surface is showing to be 154 degrees after 25 minutes. Spoke with techline as this is considered normal SR7723237995. Calibrated oven down -30 degrees."
Near Austin, TX 78751
Joseph C.
Job Details: 10/20/2018
OVEN WHIRLPOOL ISG650WS01 "Arrived on site for “broken door handle” complaint. Inspected unit and found door completely disassembled. Reassembled oven door and installed new handle. Unit checks good. No leaks detected, at time of service. "
Near Austin, TX 78758
Scott
Job Details: 10/20/2018
OVEN WHIRLPOOL WFG510S0AS2 Duplicate call
Near Austin, TX 78739
Leonardo
Job Details: 10/19/2018
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site to replace ignitor. Went to replace ignitor and found wrong ignitor. Need RF ignitor this ignitor wire is to short. Need black wire ignitor could not find part number will need to research. Took pictures of ignitor I need. Ordering new module WPW10116108 and need new ignitor ; ordrng 1 PARTSEARCH (PART SEARCH) and 1 W10854967 (IGNITOR ) and 1 WPW10116108 (MODULE )
Near Jonestown, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Arrived onsite for the refrigerator with a no ice condition. I found the UI not responding to any selections and stuck on cubed ice. Need to replace the UI to further test. Ordering W11099702 PANEL-UI. RS for Tue 10/23.; ordrng 1 W11099702 (PANEL-UI)
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS1 "arrived on site to inspect frost buildup on freezer door. Upon further inspection, I opened the freezer door and found ice built up on the top of the door on the gasket. There was a small amount on both sides of the bottom pan, also. I checked the Evap and it had a nice frost pattern. I found that the freezer door gasket was somewhat pinched near the bottom corners on both sides and much wider towards the top corners of the gasket. I removed the fc door and adjusted the hanging brackets and re-installed the fc door and tested. It sealed much better. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped so using manufacturers approved silicone, I sealed the gap. I put the unit back in its space and inspected the rc section and found condensation dripping down the back wall behind the ice box. An adaptor was installed at the previous service call but the ice box was not pushed
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/19/2018
OVEN WHIRLPOOL RBS305PDB6 "Arrived on site for “unit not heating” complaint. Inspected unit and found to be heating, but fan appears to be locked up. Ordering new fan. Return for repairs on Monday 10/25.; ordrng 1 WPW10016550 (blower)"
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “ice maker shuts off every other day and have to flip breaker, every other day” complaint. Inspected unit and found cause to be indeterminate. Ordering new control. Will install ice maker on return visit.; ordrng 1 W11043763 (cntrl-elec)"
Near Round Rock, TX 78665
Wesley
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site and found control failure. Found boards needed to be discontinued and rebuilds not available. Advised customer on findings.
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Arrived on site for “no cooling/ui lights up, when buttons pushed” complaint. Inspected unit and found ui faulty. Removed and replaced ui. Unit still not allowing inputs to be performed. Ordering new control. Return for repairs on 10/23. No leaks detected, at time of service.; ordrng 1 WPW10310240 (cntrl-elec)"
Near Seguin, TX 78155
Kevin
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine would not enter diagnostic cycle, replaced control board and all function has returned to washer. Ran a calibration cycle and recommended to customer that washing machine magic be used to remove any settlement from standing water. No water leaks from connections at time of service, job complete."
Near Austin, TX 78739
Leonardo
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for heater not working. Test unit and found heater coming on advised customer to use jet dry to help unit dry. Job complete no leaks present at this time.
Near Jonestown, TX 78645
Paul
Job Details: 10/19/2018
COOKTOP WHIRLPOOL WFE515S0EB1 Arrived onsite for the range with the oven door not opening or closing correctly. I found the load hinge with a broken weld on one of the pins. I replaced the hinge and the door works as designed. Ms stated the cord is not connected correctly and is loose. I advised ms that the cord is not supplied by the manufacture and she would need to contact the installer to get this repaired. Call complete.
Near Manor, TX 78653
Joseph C.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for “broken float” complaint. Inspected unit and found broken float. Installed new float. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “drain cycle not working properly” complaint. Inspected unit and found large rusty spot, at drain pump connection to tub. Removed drain hose from tub and found rag material with approximately temp hair pins to be blocking drain. Removed all debris. Reassembled components and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 10/19/2018
WASHER KITCHENAID KAWS700GQ0 "Arrived on site for “not spinning or draining” complaint. Per my previous diagnosis, removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78759
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for loud noise while dispensing water. Tested water dispenser found noise due to pressure in lines,slightly lowered water pressure found line not fully inserted to valve,installed line fully into valve tested water dispenser unit working as designed."
Near Austin, TX 78731
Cliff
Job Details: 10/19/2018
DISHWASHER FISHER AND PAYKE DD603FCSS Arrived on site to replace inlet valve for dishwasher. Replaced valve and freed check valve for drain line. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Lockhart, TX 78644
Diego G.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH53521HZ2 Arrived on site. Check for arcing issues. Found back corner of cavity Arced. Sanded down and added touch up paint but will need support for rack. Please send support directly to customer. Job complete; ordrng 1 CNOTES (CNOTES ) and 1 W10749120D2C (SUPPORT )
Near Austin, TX 78703
Luis
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KFIS20XVMS2 Arrived on site for clicking noise. Tested ui diagnosed clicking noise from relay on main control diagnosed unit will need main control. Costumer also stated unit will freeze in fresh food,per service pointer will need cover kit. Main control $149.99 cover kit $99.99 labor(RF320) $169.99 total $419.97 plus tax. Return appt. set for tues 10/23 ; ordrng 1 W10295078 (COVER KIT) and 1 WPW10312695 (CONTROL)"
Near Austin, TX 78731
Luis
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for faulty ice box fan. Ran diagnostics fan not powering on removed ice box fan,installed new ice box fan ran diagnostics fan powering on. Reassembled freezer compartment ran diagnostics good air flow through mice box fan vent unit working as designed."
Near Austin, TX 78757
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Arrived on site for unit not cooling lights on unit not powering on to cool. After breaker is reset unit will power on and start cooling diagnosed faulty main control. Installed new main control powered unit on unit cooling correctly.
Near Austin, TX 78751
Luis
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Arrived on site for door handle issue. Removed handle tightened set screw behind handle reinstalled door handle. Checked door operation good.
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW3090GW "Unit leaking from the dispenser, replace valve, did not resolve water pressure is 90 psi, ordering dispenser drawer, unit is model, turned water off, office to reschedule x part , unit 206; ordrng 1 W10580618 (DISPENSER HOUSING) and 1 W10580651 (DISPENSER)"
Near Georgetown, TX 78633
Jonathan
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR KBFO42FTX02 "Arrived on site to install previous diagnosed part. Removed cover to access power shut off. Removed and replaced control board. Properly fastened wired. Test & checked board for proper operation, checks good. Refrigerator working properly at this time. All water connections were dry."
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"
Near Austin, TX 78703
Derek S.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site to repair unit for not starting, found error f6e2; comm error, found console shorted needs to be replaced, office to reschedule psp part; ordrng 1 W11124266 (CONSOLE )"
Near Georgetown, TX 78633
Jonathan
Job Details: 10/19/2018
DRYER WHIRLPOOL MGDB200VQ0 "Arrived on site for no heat condition. Performed diagnostics. Tested unit, inspected flame. Found improper flame due to air flow and weak thermal fuse. Also found damaged belt and felt. Inspected vent, found dirty. Cleared vent. (DR580 & DR240) Service and labor $199.99, fuse $28.53, belt $64.00 $50.81 plus tax. Customer declined estimate at this time. (DR100) ."
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "arrived on site to inspect refrigerator section not cooling. Upon further inspection, the customer advised that she noticed the refrigerator section was not cooling due to having spoiled milk. Using my thermalcouple, I placed my lead at the bottom of the crisper and tested. My temp reading was 36.8 degrees. The customer had the temp setting at 34 degrees. I removed my lead and pulled the pantry drawer out to find a large block of ice on the Evap cover. I advised the customer of my findings. I pulled the unit from its space and removed the back cover to expose the unit components. I found that the drain tube was gapped which could be the cause of the ice buildup. Using manufacturers approved silicone, I sealed the gap and put the unit back in its space. I also found gapping between the rc chamber and chassis which will need silicone to seal. I advised the customer that they will need to defrost the unit due to possible damage if I were to proceed wit
Near Harker Heights, TX 76548
Steve C.
Job Details: 10/19/2018
DRYER WHIRLPOOL WED4890XQ0 Arrived on site to replace the motor and blower wheel due to noise and broken wheel. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer not power on. Removed console and found control not powering up. Removed and replaced control. Reassembled. Calibrate unit on test 052. Unit c molted successfully. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for customer complaint of top mount refrigerator light not coming on. Tested door switch and found switch faulty. Removed and replaced door switch. Reassembled. Light now comes on as intended. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM04 Arrived on site. Check for noise issues. Found evaporator frozen over causing ice to hit fan. Found service pointer for exact issue. Will need updated thermistor to repair unit.Part. No leaks present. Job complete
Near Belton, TX 76513
Arthur B.
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW96HEAC0 "Arrived onsite for customer complaint of front load washer getting error code F8E1 (Low Water Detected) intermittently. Ran diagnostics and confirmed error. Cleared error code and tested valve. Found mixing valve faulty. P&L are as follows;WPW10347306 (Valve) $100.18,FL340 $169.99 plus taxes. Removed faulty valve and installed new replacement. Reassembled. Turned on water supply and tested unit. Found valve opening as intended. No other issues found. All water connections were dry at time of service."
Near Woodway, TX 76712
Arthur B.
Job Details: 10/19/2018
MICROWAVE KITCHENAID KBHS179BSS00 "Arrived onsite for customer complaint of wall microwave not powering up. Checked incoming voltage and found unit is getting proper voltage. Also checked fuse and all checks ok. Found transformer not sending powering to UI. Unit will need new transformer to complete repair. P&L are as follows; W11238401 (Transformer) $176.82,WO380 $189.99 plus taxes. Customer paid in full and R/S for Tuesday 10/23. Power is shut off @ breaker at this time.; ordrng 1 W11238401 (TRANSFORMER)"
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived onsite for the refrigerator making a pinging noise and the freezer is loud. I found the controls beeping due to the evaporator motor shorting out and the motor was making the noise in the FC that the customer was hearing. Need to replace the evaporator motor to complete service. . Ordering the evaporator motor. RS for Tue 10/23.; ordrng 1 W10822580 (MOTOR-EVAP)
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
DRYER MAYTAG MGDC215EW1 "Arrived on site for unit not turning off, R&R timer and tested good, also found door switch lever cracked allowing door to barley engage switch . No gas leaks on site"
Near Woodway, TX 76712
Arthur B.
Job Details: 10/19/2018
OVEN KITCHENAID KEBK171BSS00 "Arrived onsite for customer complaint of wall oven not powering up. Removed console and found burn spot on UI. Removed and replaced control and UI together. Reassembled and tested. Found still no power. Checked fuse and found no continuity. Removed and replaced fuse. Checked incoming voltage and found proper voltage. Checked voltage at transformer and found no voltage to to UI. Unit will need transformer to complete repair. P&L are as follows; WPW10545255 (Fuse)$30.04,WPW10354052 (Transformer) . Customer paid in full and R/S for Tuesday 10/23. Unit disconnected from power at this time.; ordrng 1 WPW10354052 (transformr)"
Near Waco, TX 76712
Arthur B.
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KRSC500ESS0 "Arrived onsite for customer complaint of SxS refrigerator not dispensing ice. Tested unit and found pad shorted and ice bin dispenser motor faulty as well. P&L are as follows; WPW10346924 (Pad),W11202789 (Ice Bin Motor), OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WPW10346924 (pad)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for EVAP replacement and control and harness, R&R EVAP cover harness and control and tested good, no leaks on site ."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
RANGE JENN-AIR JDRP536WP02 "Arrived on site and replaced the control and harness, still has same error fan low speed, notified chase that issue remains and managers will follow up, ; saved tckt"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
COOKTOP FRIGIDAIRE PLGFZ397GCH "Arrive o. Site for unit not igniting front burners, found spark module failed replaced spark module, a,so found igniter office kinked, replaced ingiter orfice and tested good, no gas leaks on site"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for no ice, entered diag more and found ice maker not responding, R&R ice maker and tested good, no leaks on site ."
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
REFRIGERATOR GE GTS22WCPBRWW "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my thermalcouple, I placed my lead in the freezer and tested temperature. My reading in the fc section was 3 degrees. I tested the rc section and my temp reading was 59 degrees. I found some frost buildup on the Evap cover. I removed the Evap cover and found that the Evap fan motor was not working. I checked ohms and it was open. No water connections to the unit; therefore"
Near Leander, TX 78641
Lou
Job Details: 10/19/2018
OVEN JENN-AIR JJW2830WS00 "arrived on site to inspect oven error code F8E0. Upon further inspection, the customer advised that the oven was showing the error code F8E0 again and when she would turn it on after about 30 seconds, it would turn off. I placed the unit in diagnostics and found the error code for both upper and lower ovens. I followed the pointers in service matters and tested ohms for both fans. According to the pointer, there should be approximately 163 ohms to the blowers. I found that the part only had 59 ohms. I tested voltage from the control and also found that the control was not providing voltage to the blowers. I removed and replaced the Appliance Manager and both blowers ad tested the unit. The unit operated as designed, job completed."
Near , TX 78642
Jonathan
Job Details: 10/19/2018
RANGE WHIRLPOOL WFC150M0EB2 Arrived on site for range back burner staying on when knob is in off position. Performed diagnostics and gained access to switch to inspect terminal connection. Found switch failed . Replaced switch and tested and found wire incorrect. Not able to correct due to plastic wire harness connection. Will need to replace switch and and harness. Return schedule for Monday the 22nd. ; ordrng 2 WP3149404 (SWITCH )s and 1 WPW10279107 (HARNESS )
Near Cedar Park, TX 78613
Lou
Job Details: 10/19/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I inspected the unit freezer door due to it being previously diagnosed as being warped. I found that the unit needed to be leveled and unbound. Using the leveling feet, I raised the feet so that the unit rested on its wheels then I lowered the feet starting with the left side then went to the right side and lowered the feet. I went back and forth raising the front and rear feet unit I had the unit leveled/centered. I tested the unit doors and found them to close with a good seal at the gaskets. The customers original complaint was that the left fc door was not sealing correctly and ice was building up at the front top area of the fc section. The top right corner of the fc door was not flush with the rc door. Once I centered/leveled the unit both doors were flush with each other. I advised the customer of my findings and showed her the results and the customer noticed t
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for oven not maintaining temperature and front right not lighting. Performed temperature test on bake mode at 350°. Found oven burner did not ignite on 2nd cycle. Gained access to spark igniter and found igniter to far from burner. Adjusted igniter and continued with temperature test. Found average temperature at 366°. Calibrated temperature -10°. Found on front right burner orifice clogged. Cleared orifice and tested. All checks good.
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived onsite for the refrigerator with a no cool condition. I replaced the HV control to get proper voltage to the UI but found the UI not responding to the diagnostics mode. I found the water and ice paddles not working also. I found none of the sealed system components working. Need to replace the UI to further test. Ordering all of the boards JIC. Ordering C-NOTES, W11099702 PANEL-UI, & W11039890 CNTRL-ELEC. Marking the prescreened Orion Control as UORV.; ordrng 1 C-NOTES (NEED PARTS AUTHORIZATION AND THE OFFICE NEEDS TO SCHEDULE THE RETURN VISIT ) and 1 W11039890 (CNTRL-ELEC) and 1 W11099702 (PANEL-UI)"
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL ED25UEXHW01 Arrived onsite for the refrigerator with a no cool condition. I could hear the overload tripping so the unit either has a bad start device or a bad compressor. I could not get the unit pulled out by myself because of how tight it is between the cabinet and wall base board. Will need a second man to try and get it out. Ordering C-NOTES.; ordrng 1 C-NOTES (OFFICE NEEDS TO RS AND GET AUTHO FOR A 2ND MAN.)
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site for customer complaint of unit not cooling. Found control board was faulty, I replaced control, programmed control, unit tested good. Customer also wants new ice maker. I am ordering ice maker. I charged customer for control board and service, returning tech will need to collect for ice maker plus tax only. ordrng 1 WPW10190981 (icemaker)"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
OVEN WHIRLPOOL WFG320M0BW2 "Arrived on site and replaced the sensor due to high temps off 20 degrees, gave tips for preheating unit"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site to repair unit for not heating, found the capacitor was shorted and damaged the diode, thermal fuse, and magnetron, replaced the cap, mag, diode, and thermal sensor and verified operations heating a cup of water with no issue."
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"
Near Austin, TX 78757
Derek S.
Job Details: 10/19/2018
MICROWAVE GE CEB1590SS3SS "Arrived on site and replaced the switches due to mechanical electrical failure, verified operations"
Near Waco, TX 76710
Arthur B.
Job Details: 10/19/2018
RANGE WHIRLPOOL SF265LXTS2 Arrived onsite for customer complaint of oven not igniting when attempting to bake. Removed bottom cover and removed bake tube. Found connection to bake igniter was not secured to bake igniter. Secure wire connections and tested unit. Unit now ignites as intended. No other issues found. No gas leaks detected at time of service.
Near Temple, TX 76504
Jerry C.
Job Details: 10/19/2018
REFRIGERATOR HOTPOINT HSS25GFTABB "HSS25GFTABB Arrived to inspect ice within fc. I found the fc drain pan frozen and I removed the ice. The drain tube was clogged and after removing the debris, the drain worked as designed. Both door closer cams had completely failed and caused the doors to not fully close on their own and also pop open when the opposites door was closed. The unit will require left and right complete cam assemblies. The right door handle was broken and will require replacement. No leaks observed during service. Office to schedule service after authorization for parts obtained. No leaks observed during service. ; ordrng 1 CNOTES (CB PART AUTHORIZATION) and 1 WR02X11478 (hinge cam & thimble) and 1 WR02X11479 (cam & thimble (ff)) and 2 WR02X11743 (hinge,cam riser)s and 2 WR12X10203 (tail handle sxs)s and 1 WR12X10820 (handle sxs bk)"
Near Belton, TX 76513
Jerry C.
Job Details: 10/19/2018
WASHER MAYTAG MVWB765FW1 MVWB765FW1 Arrived to inspect clothes torn. I found the customer was over-detergenting the unit and I advised on detergent type and amounts. The agitator assembly was warped up and attributing to the issue and I removed and replaced it. Corrosion and debris was falling onto the garments from the left side of the detergent drawer and it will require replacement. Office to order drawer and housing. No leaks observed during service. ; ordrng 1 W10919352 (drawer) and 1 W11172234 (HOUSING)
Near Spicewood, TX 78669
Brandon
Job Details: 10/19/2018
WASHER WHIRLPOOL WFW94HEXR2 "Arrived on site for part hanger, I replaced Motor Control Unit, washer tested good with no leaks."
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8500BW0 "Arrived on site. Check for spinning issues. Found multiple problems with unit. Found bearing bad and also rotor screeching on stater. Will need bearing, stater, Rotor and RPS sensor to repair unit. Need autho and 2 hrs for repair. Office to reschedule; ordrng 1 280146 (rotor) and 1 CNOTES (CNOTES ) and 1 W10178988 (sensor) and 1 W10419333 (stator)"
Near Lago Vista, TX 78645
Paul
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDF530PLYW5 "Arrived onsite for the dishwasher to replace the previous diagnosed defective parts by JC. I replaced both the UI, main control, and the vent because of the vent leaking on the controls. I tested the unit in diagnostics and the unit worked as designed. There were no water leaks present at the time of service. Call complete."
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER HOTPOINT HDA3400G02BB "Arrived on site. Replaced timer and cycled, After further diagnosis also found switchs sticking creating unit to intermittently run. Will need switches to repair unit. Reschedule for 10/23/18 ; ordrng 2 3135-0006 (switch,intrlock)s"
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW8540BW1 "WTW8540BW1 Arrived to inspect noise. During the service test mode, discovered the rotor may have freed itself during normal operation. The noise was corrected by simply tightening the rotor assembly. No leaks observed during service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
WASHER MAYTAG LAT9804AAE Arrived on site to install previous diagnosed parts. Gained access to siphon and elbow. Removed siphon break and elbow drain. Inst
Near Salado, TX 76571
Jerry C.
Job Details: 10/19/2018
OVEN KITCHENAID Kebc107kss03 "Kebc107kss03 Arrived to inspect no heat. I found the unit appeared to work, but there was no heat. I removed the unit from the cabinet and found the thermal fuse open. I removed and replaced the thermal fuse and tested. Operational test good. Thermal fuse $78.79 WO390 $179.99"
Near Belton, TX 76513
Jerry C.
Job Details: 10/19/2018
WASHER WHIRLPOOL WTW5000DW1 WTW5000DW1 Arrived to check unit with no power. Diagnosed and verified the complaint. Changed out control. Advised customer unit should be on a grounded plug. No leaks observed during service
Near Austin, TX 78731
Cliff
Job Details: 10/19/2018
DISHWASHER KITCHENAID KUDS01FKSS0 Arrived on site to diagnose a dishwasher that will not stay closed and not washing properly. Tested unit and found pump inlet screen clogged and Unit not leveled properly. Cleared pump and let and re-level the unit and found all is not working properly. No further repairs are needed and no leaks were found at time of service.
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/19/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Replace control and sump and motor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near La Grange, TX 78945
Diego G.
Job Details: 10/19/2018
MICROWAVE GE PEB7227SLSS "Arrived on site. Check for no operation issues. Found loose connection at control allowing it display not to kick on. Reposition connector and connected, all functions tested OK. Job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and attempted to reprogram control. Would not respond, gained access to main control and found not sending voltage out. Will need to replace main control. Customer approved estimate. Removed failed main control and installed new. Programed software. Tested amp draw to compressor, within range. All tested good, no water leaks present."
Near Austin, TX 78734
Brandon
Job Details: 10/19/2018
REFRIGERATOR JENN-AIR JS48NXFXDE00 "Arrived on site for customer complaint of fresh food section door not sealing. Found door was warped, ordering door and hinge.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB) and 1 W10691136 (hinge-door) and 1 W10800806 (dor-fip)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/19/2018
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site for oven having no power and door in lock position . Turned breaker off to unit. Gained access to to thermal fuse and control. Tested thermal fuse and found open. Replaced fuse and tested cooling fan. All tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for unit throwing error for oven sensor, R&R sensor and tested goodSensor -"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/19/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 "Arrived on site for nosiey vent hood, found motor buzzing, R&R and tested good."