Near Smithville, TX 78957
Nathaniel B.
Job Details: 07/19/2018
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Near Smithville, TX 78957
Nathaniel B.
Job Details: 07/19/2018
Model MVWB835DW1, Autho. MFKLJ00EPL1, arrived on call for water leaking from detergent drawer constantly in to tub all the time. Found that unit has good water pressure on hot and cold water so replaced water valve again due to found no junk in water valve screens, replaced valve and turned water back on on and no water leaks from valve housing, also ran diag. And got error codes of f3 e2 which is a inlet water temp fault that was not cleared from control prior, cleared code and ran calibration, no other codes were found, no water leaks after repair, call complete.
Near Austin, TX 78750
Cliff
Job Details: 07/19/2018
Whirlpool refrigerator WRF757SDEM01. Arrived on site to replace control and wiring harness for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/19/2018
Arrived on site for multiple complaints from customer, water leaking from fresh food section, freezer frosting all over on food, and unit running non stop. Found fresh food section had a clog in drain line, also found center mullion on freezer door was warped and unit can not be repaired. Called tech line, center mullion is more then 1/8 inch warped with straight edge. Water lines were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details: 07/19/2018
Residence is a tiny house, took one picture. No lights are on in the interior of the refrigerator, there is voltage to the evaporator motor but it is not moving. A relay on the control board has likely failed and is sending voltage but his no current. Quoted customer 172.20 for control board, quoted $189.99 total labor.
Near Salado, TX 76571
Arthur B.
Job Details: 07/19/2018
MIM1554XRS2 (Ice Machine) - Arrived onsite to install smart water valve to freestanding ice machine from tech’s prior diagnosis. Removed faulty valve and installed new replacement. Reassembled and tested. Found water valve fills as intended. Good ice slab forming on evaporator. All water connections were dry at time of service.
Near Round Rock, TX 78664
Joseph C.
Job Details: 07/19/2018
MFF2558VEM0 Arrived on site for “intermittent cooling” complaint. Inspected unit and found start device faulty. Removed and replaced start device. Unit is performing as designed. No leaks detected, at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MEDC200XW1, Arrived on call for dryer only starts on timed cycled settings, replaced timer due to bad, then checked vent and has good pull down from lint filter with vent hose connected, then pulled vent hose off and checked cutt in temp and cut out temps, and temp stays between 133 and 145 degrees, will need to order operating t-stat and element and will use repair kit on return for thumping noise and today installed timer, will reschedule for 7/26/18, dryer vent is clear.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MEDC200XW1, Arrived on call for dryer only starts on timed cycled settings, replaced timer due to bad, then checked vent and has good pull down from lint filter with vent hose connected, then pulled vent hose off and checked cutt in temp and cut out temps, and temp stays between 133 and 145 degrees, will need to order operating t-stat and element and will use repair kit on return for thumping noise and today installed timer, will reschedule for 7/26/18, dryer vent is clear.
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 07/19/2018
Arrived on site. Checked for no drain issues. Found drain pump not draining. Remove pump and found debris. Removed debris and tested unit, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78626
Steve C.
Job Details: 07/19/2018
Near Georgetown, TX 78626
Rudy D.
Job Details: 07/19/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 07/19/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of FC door handle loose and water leaking from icebox area. Removed ice box assembly and found fill tunnel frozen up. Was able to remove all ice build up and reassembled. Ice maker called for water. Tighten down handle to FC door. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WFE540H0ES1, Arrived on call for bake and broil not working on oven, found that actual complaint is that when they set the oven to 350 and it preheated to 350 and when done using oven and pressed cancel several hours later found that oven was still heating, they can not remember if the display went to normal time or showed 350 degrees on display but pressed the cancel several times but still oven was heating, today installed control for this complaint, all checks good call complete, broil is working and bake is working., call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WFE540H0ES1, Arrived on call for bake and broil not working on oven, found that actual complaint is that when they set the oven to 350 and it preheated to 350 and when done using oven and pressed cancel several hours later found that oven was still heating, they can not remember if the display went to normal time or showed 350 degrees on display but pressed the cancel several times but still oven was heating, today installed control for this complaint, all checks good call complete, broil is working and bake is working., call complete.
Near Austin, TX 78704
Kevin
Job Details: 07/19/2018
Arrived on site and found unit is heating properly, when dryer is run on a no heat cycle it is operating properly as well. Removed vent hose And airflow is good at dryer exit. Customer says it has roughly been a year since the dryer vent was professionally cleaned. Recommended that this be done again to restore airflow. Job complete
Near Austin, TX 78744
Kevin
Job Details: 07/19/2018
Arrived on site and found parking from capacitor, replaced magnetron capacitor and diode in order to restore heating function. Microwave is now operating properly. Found a lot of condensation inside of microwave cabinet. Took one picture apartment complex is aware of the issue and is discussing it with their builder. Job complete
Near Jonestown, TX 78645
Lou
Job Details: 07/19/2018
arrived on site to inspect range control not working. Upon further inspection, I found the range display not one. I verified the cooktop worked so I unplugged the unit and then plugged it back in and the control/display did not come on. I removed the back panel of the range and found an insect infestation with several in the main control area. I advised the customer of my findings and advised that I would have to charge a CORE fee of $60 plus tax for s total of $64.95 to replace the control. I also advised that if the control goes out again and has to be replaced and there is still an infestation then the warranty will be voided and they will be charged the full amount for the control plus labor. The customer agreed to the repair and paid the full amount. I removed and replaced the main control and tested and the unit operated as designed. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/19/2018
WOD51EC0AS03 (Wall Oven) - Arrived onsite for customer complaint of wall oven staying on when turning off. Ran diagnostics and found no error codes. Educated customer that unit will run its fan until temperature reaches 165F or lower. This prevents overheating inside cabinet. Oven works as intended. No other issues found.
Near Austin, TX 78703
Robert
Job Details: 07/19/2018
CGM2745FQ0 Arrived on job for complaints of it heating. Found the igniter broken. Replaced igniter and test operation normal. Job complete
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WRX735SDHV00, Arrived on call for vibration from door and when pushes on corner of door noise goes away,, was not able to repeat noise that customer was hearing today, adjusted door leveling today to were doors are even and instructed customer if noise returns to take a video/ sound recording to pin point noise issue, no water leaks at time of call, call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model WRX735SDHV00, Arrived on call for vibration from door and when pushes on corner of door noise goes away,, was not able to repeat noise that customer was hearing today, adjusted door leveling today to were doors are even and instructed customer if noise returns to take a video/ sound recording to pin point noise issue, no water leaks at time of call, call complete.
Near Leander, TX 78641
Thomas L.
Job Details: 07/19/2018
Arrived on site and replaced both leaking evaporator coil‘s, fresh food and freezer, and replaced contaminated compressor. Water connections were all dry.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/19/2018
WCG97US6DS00 Arrived on site for “clicking burners, even when unit is off” complaint. Per previous diagnosis, removed and replaced switch harness. Unit checks good. No leaks detected, at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MVWC360AW0, Arrived on call for on washer they press start and unit senses and then lid locks but does nothing and lid lock light is flashing, checked for error codes and got f2 e1 which is stuck key, f5 e2 lid lock fault, f7 e1 basket speed fault, f7 e7 which is motor not able to reach target rpm, found that lid lock is sticking also found shifter is not shifting and when motor trys to run in spin or agitation motor just hums and then after a few seconds motor stops and lid lock light flashes on display but lid does lock with door down, will need motor, shifter, capasitor due to burn mark on the bottom of it and control and lid lock, when motor hummed spun the tub and agitator and it agitated for a couple seconds, will need autho., office will reschedule with customer if autho. Is approved
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/19/2018
Model MVWC360AW0, Arrived on call for on washer they press start and unit senses and then lid locks but does nothing and lid lock light is flashing, checked for error codes and got f2 e1 which is stuck key, f5 e2 lid lock fault, f7 e1 basket speed fault, f7 e7 which is motor not able to reach target rpm, found that lid lock is sticking also found shifter is not shifting and when motor trys to run in spin or agitation motor just hums and then after a few seconds motor stops and lid lock light flashes on display but lid does lock with door down, will need motor, shifter, capasitor due to burn mark on the bottom of it and control and lid lock, when motor hummed spun the tub and agitator and it agitated for a couple seconds, will need autho., office will reschedule with customer if autho. Is approved
Near Lakeway, TX 78738
Brandon
Job Details: 07/19/2018
Arrived on site for freezer door not opening all the way, found ice build up on tracks from last known issue, I removed the ice and frost from tracks, unit tested good.
Near San Marcos, TX 78666
Diego G.
Job Details: 07/19/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 07/19/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 07/19/2018
Arrived on site. Check for no operation issues. Found motor locked up not allowing it to wash. Replaced sump and motor and cycled unit, all functions tested OK. No leaks present. Job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/19/2018
KUDS01FLSS2 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting but lights do come one. Removed console and found burn spot on control. Ordering control,thermal fuse. Also ordering pump just in case drain pump will not drain. R/S next Tuesday 7/24. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 07/19/2018
WED75HEFW0 Arrived on site for “door not closing or latching” complaint. Inspected unit and found several screws backed out of door, releasing latch to inner door. Disassembled door. Reattached latch. Reassembled door. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/19/2018
Model WRF767SDEM01, Arrived on call for freezer door did not come with handle found customer had door handle sent to them so frz door handle and screws that i have today are not needed, also found that hols on face of door are to wide apart so handle will not go on door, will need to order freezer door and from screw to screw on door should be 23 1/2 inches, instructed customer door orders will take 6-8 weeks,, no water leaks at time of call. Office will reschedule with customer.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/19/2018
Model WRF767SDEM01, Arrived on call for freezer door did not come with handle found customer had door handle sent to them so frz door handle and screws that i have today are not needed, also found that hols on face of door are to wide apart so handle will not go on door, will need to order freezer door and from screw to screw on door should be 23 1/2 inches, instructed customer door orders will take 6-8 weeks,, no water leaks at time of call. Office will reschedule with customer.
Near Austin, TX 78717
Lou
Job Details: 07/19/2018
arrived on site to inspect oven cord shorting out. Upon further inspection, I found that the unit was out of the wall and sitting on the floor in the dining area. The plug head had tape on two of the prongs. The customer previously had an electrician inspect the oven and wall outlet and was told that the unit cord was shorting out. I verified voltage at the outlet and received 240 volts and the ground was good as well. I checked ohms on the power cord and found that the cord going into the head is loose and that while testing ohms, my multimeter was getting off readings in that sometimes it would read ohms and sometimes it would not as if the was a loose connection inside. Due to the fact that this unit operates off of 240 volts, I notified my Service Manager CS and explained the issue with him. CS advised that the plug head is an electrician issue and I cannot attempt to correct the possible issue due to liability. I explained my findings to the customer and advised them to contact an
Near Lakeway, TX 78738
Brandon
Job Details: 07/19/2018
Arrived on site for microwave turntable turning on when customer opened the door, found door switches were faulty along with broken mount, I replaced door switches and mount, unit tested good.
Near Round Rock, TX 78665
Rudy D.
Job Details: 07/19/2018
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Near Austin, TX 78759
Scott
Job Details: 07/19/2018
Arrived on site for rattling noise . Found diffuser was making the noise . Replaced part , tested unit . All is quite now . Nomwater leaks detected at time of service . Job complete . IKEA fridge .
Near Bee Cave, TX 78738
Brandon
Job Details: 07/19/2018
Arrived on site for customer complaint of oven being hot on bottom/below the oven. This is a wall oven with the vent that comes out of the bottom, I showed customer where it vents, and explained to them that this is normal operation. Tested good.
Near Leander, TX 78641
Thomas L.
Job Details: 07/19/2018
Arrived on site for no cool condition in fresh food section. Found low capacity compressor and leaking evaporator. Replaced and unit now frosting properly. There is no water hooked up to this unit.
Near Manor, TX 78653
Joseph C.
Job Details: 07/19/2018
WFE525S0HB0 Arrived on site for “oven door not aligned” complaint. Inspected unit and found door hinges bent. Removed and replaced door hinges. Unit checks good.
Near Cedar Park, TX 78613
Lou
Job Details: 07/19/2018
arrived on site to inspect microwave door handle broken and door glass broken. Upon further inspection, I found that the outer glass of the door had been pushed in and the handle bottom mount was broken from inside. Also, I found that the cover is broken in several places. I quoted the customer MW160 $159.99 for diagnostic/labor fee and $207.73 for the cost of the microwave door for a total including tax of $398.06. The customer advised that they would like to search the Internet for a door and install themselves. I advised the customer that my quote is good for 30 days and they agreed to pay the service/diagnostics fee of $108.24 for today. The remaining balance, should they choose to go forward with the repair is $289.82.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Model KSCS25INSS01, Arrivd on call for icemaker not making ice, found ice maker mold had no i e in it upon arrival,, jumped black/white to blue/yellow at reciever board and ivemaker cycled but mold heater did not heat but ice maker did fill with water, will need optic boards and ice maker Control 183.04, icemaker 164.45, svc/labor rf360 199.99 which = 547.48 plus tax 45.17 which =592.65, customer declined est. and would only like to pay service fee. Collected service fee 108.24 after tax.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Model KSCS25INSS01, Arrivd on call for icemaker not making ice, found ice maker mold had no i e in it upon arrival,, jumped black/white to blue/yellow at reciever board and ivemaker cycled but mold heater did not heat but ice maker did fill with water, will need optic boards and ice maker Control 183.04, icemaker 164.45, svc/labor rf360 199.99 which = 547.48 plus tax 45.17 which =592.65, customer declined est. and would only like to pay service fee. Collected service fee 108.24 after tax.
Near Austin, TX 78753
Scott
Job Details: 07/19/2018
Arrive on site for upper fresh food freezing . Found defuser door had broken and staying open . Replaced part and tested ,all checked good . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76543
Arthur B.
Job Details: 07/19/2018
WRB322DMBB00 (Bottom Mount Refrigerator) - Arrived onsite for customer complaint of bottom mint refrigerator not making ice after new replacement. Checked icemaker and found piece of ice stuck on glide. Removed the piece of ice that was stuck and observed ice maker harvesting. Icemaker then called for water. Icemaker now works as intended. All water connections were dry at time of service.
Near Buda, TX 78610
Robert
Job Details: 07/19/2018
MVWB835DW3 Arrived on job for complaints of water not correct. Ran codes and got code for valve temperature. Valve sent not correct updated model number serial was correct.
Near Austin, TX 78735
Brandon
Job Details: 07/19/2018
Arrived on site for dryer not coming on at all, found 120v coming in on L1 and no voltage on L2. I checked power cord for continuity, cord tested good, instructed customer to call an electrician.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/19/2018
WED5600XW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting and making clicking noise. Tested unit voltage and found unit is getting 240V. Found also thermal is faulty. Removed and replaced thermal fuse. Reassembled. Tested unit. Unit now starts and heats as intended. Element not grounded. No other issues found. Dryer vent and lint trap was clean at time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Model KMBP100ESS01, Autho. KFLGR00EPL1, arrived on call when using popcorn setting after 45 seconds noticed a fire from inner top of microwave from wave guide plate, removed wave guide plate and saw no damage to inner channel of wave guide, will order 2 wave guide plates, will reschedule for 7/24/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/19/2018
Model KMBP100ESS01, Autho. KFLGR00EPL1, arrived on call when using popcorn setting after 45 seconds noticed a fire from inner top of microwave from wave guide plate, removed wave guide plate and saw no damage to inner channel of wave guide, will order 2 wave guide plates, will reschedule for 7/24/18
Near Austin, TX 78737
Brandon
Job Details: 07/19/2018
Arrived on site for customer complaint about condensation on mullion, found energy saver was turned on and therefore not activating mullion heater. I put unit into diagnostic mode to test mullion heater, unit tested good. Instructed customer to turn energy saver off and mullion heater would activate. No leaks at time of service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model ED22PWXBW00, Arrived on call for unit not cooling properly, installed sealed system parts per previous techs diag., installed parts and recharged system with 3.2 ounces and is getting good heat exchange on the discharge line and amp draw on compresor is 1.6 amps and coming down, customer to allow for 24-48 hours for proper cooling, unit is in garage not connected to water, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model ED22PWXBW00, Arrived on call for unit not cooling properly, installed sealed system parts per previous techs diag., installed parts and recharged system with 3.2 ounces and is getting good heat exchange on the discharge line and amp draw on compresor is 1.6 amps and coming down, customer to allow for 24-48 hours for proper cooling, unit is in garage not connected to water, call complete.
Near Round Rock, TX 78664
Chase
Job Details: 07/18/2018
WDT720PADM arrived on site and replaced user interface control on dishwasher. Ran test cycle, And all functions of dishwasher check good. No water leaks present after repairs
Near , TX 78617
Robert
Job Details: 07/18/2018
MVWB765FW0 Arrived on job for complaints of not filling with water. Found inlet valve not working solenoid not moving. Replaced housing and test. No leaks detected at and operation normal.
Near Georgetown, TX 78628
Lou
Job Details: 07/18/2018
arrived on site to inspect refrigerator freezer ice maker not working. Upon further inspection, I found that the fc ice maker is cycling, but it's not dispensing water. I checked voltage at the dual valve and found it was producing 85 volts. I ohmed the valve and it showed to be fine. I am ordering an ice maker, dual valve and water valve and scheduled return service for 07/24/18. No ice buildup found in the unit and no water leaks observed during service.
Near Round Rock, TX 78665
Joseph C.
Job Details: 07/18/2018
WTW8500DC4 Arrived on site for “no cold water” complaint. Inspected unit and found cold water valve solenoid defective. Ordering new. On return visit, will replace control and valve. No leaks detected, at time of service. Return for repairs on 07/24.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/18/2018
WED92HEFW1 (Dryer) - Arrived onsite for customer complaint of dryer making grinding noises when tumbling. Found lower RH corner rear of cabinet is dented in causing noise. Unit will need new cabinet. Customer advised she will have unit exchanged at Lowe’s. No further repair done. Dryer vent and lint trap clean of lint at time of service.
Near Georgetown, TX 78626
Lou
Job Details: 07/18/2018
arrived on site to inspect washer not working and showing error codes. Upon further inspection, I placed the unit in diagnostics and checked for error codes and received 9/1 and 5/4. I erased the error codes and continued with diagnostics. The tests good; however, the drain pump was having a difficult time draining the water and the unit stopped after a long drain and showed error code 9/1 again. I gained access to the drain pump and removed the filter housing and found a large amount of debris that was clogging the drain pump/filter. I Ada used the customer of my findings and removed the debris and replaced the filter and tested the unit. The unit operated as designed. No water leaks observed; obtained several photos of drain pump, drain tube at the drain pipe, and drain tube at the back of the unit. Upon arrival, I found that the drain tube was not tied down at the drain pipe so I used a zip tie and strapped it to the water hose to keep it from coming out of the drain pipe. Job compl
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WTW8500DC3, Arrived on call for lf error code which is long fill error, checked for error codes and got f3 e2 which is inlet water temp fault, f8 e1 which is long fill error, f0 e3 which is over load error, f0 e4 which is spin limited by water temp, found that water temp sensor on valve is bad, replaced valve/housing and instructed customer on loading and soap usage, load size is 5-6 pairs of jeans max and as for comforters nothing larger than a thin twin and must spread clothing evenly all the way around and keep center wash plate open and for soap go to liquid do not use the pods it is to much soap, liquid only use to the number 1 on the soap bottle cup and poor it in the dispenser tray, no water leaks at time of call, also found that cold water shut off is bad with it all the way open has less than 30 psi water pressure, customer to contact a plumber. Call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WTW8500DC3, Arrived on call for lf error code which is long fill error, checked for error codes and got f3 e2 which is inlet water temp fault, f8 e1 which is long fill error, f0 e3 which is over load error, f0 e4 which is spin limited by water temp, found that water temp sensor on valve is bad, replaced valve/housing and instructed customer on loading and soap usage, load size is 5-6 pairs of jeans max and as for comforters nothing larger than a thin twin and must spread clothing evenly all the way around and keep center wash plate open and for soap go to liquid do not use the pods it is to much soap, liquid only use to the number 1 on the soap bottle cup and poor it in the dispenser tray, no water leaks at time of call, also found that cold water shut off is bad with it all the way open has less than 30 psi water pressure, customer to contact a plumber. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/18/2018
Arrived on site. Replaced capacitor due to no spin or agitation. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/18/2018
Arrived on site. Replaced capacitor due to no spin or agitation. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/18/2018
Arrived on site. Replaced capacitor due to no spin or agitation. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found faulty module on ice maker. Replace icemaker Assembly and cycle, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found faulty module on ice maker. Replace icemaker Assembly and cycle, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found faulty module on ice maker. Replace icemaker Assembly and cycle, all functions tested OK. No leaks present. Job complete
Near Round Rock, TX 78665
Joseph C.
Job Details: 07/18/2018
NED4655EW1 Arrived on site for “dryer making squeaking noises” complaint. Inspected unit and found dirt and sand in blower wheel pre-chamber. Removed debris. Found safety pin stuck in front felt seal. Removed safety pin from front seal. Tested unit. Could not duplicate squeaking noises. All wheels look good. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Instructed customer to keep top of unit free from dirt and hair, as theses things can go down filter chute and clog blower wheel components.
Near Austin, TX 78734
Brandon
Job Details: 07/18/2018
Arrived on site for part hanger, I replaced bake igniter and tested unit in front of customer, unit tested good.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WFG745H0FS0, Autho. WFDDKFDEPL1, Installed all parts previous tech ordered and know door is closing properly, no gas leaks at time of call, call complete, instructed customer on cleanings for burners.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WFG745H0FS0, Autho. WFDDKFDEPL1, Installed all parts previous tech ordered and know door is closing properly, no gas leaks at time of call, call complete, instructed customer on cleanings for burners.
Near Austin, TX 78704
Robert
Job Details: 07/18/2018
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Near Round Rock, TX 78665
Joseph C.
Job Details: 07/18/2018
MVWX700XL1 Arrived on site for “unit not agitating or washing clothes” complaint. Per previous inspection, removed and replaced washplate. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78748
Kevin
Job Details: 07/18/2018
Arrived on site and found brown rust like particulate blocking water flow through dispenser, took 1 picture. After replacing water valve and filter housing water dispenser pressure has returned. Spoke with techline 772249110. No water leaks from connections at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 07/18/2018
arrived on site to inspect dryer not working. Upon further inspection, I found that the unit powers up, but does nothing after turning on the power. I ohmed the thermal fuse and found it to be open. I quoted the customer $25.40 for the fuse and DR560 $179.99 for diagnostic/labor fee. The total including tax of $16.94 was $222.33. The customer agreed to the repair and I removed and replaced the thermal fuse and tested the unit. Unit operated as designed. I vacuumed out most of the lint that was found inside the unit and verified ohms at the cutoff and element. No lint observed at end of service. Job completed.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WDT720PADM2, Autho. WFL3300EPL1, arrived on call for dishwasher leaking at door, found no error codes, ran unit and found customer is over soaping the unit, ran and drained unit to suds gone and no leaks from front or under bottom of dishwasher, customer not to use soap packs they are to much soap, customer to use liquid and start with 1 table spoon of liquid only in main wash cup on dispenser and rinse aid set to 1 and if still sudsing reduce soap to 1 tea spoon, also must run hot water at sink before starting dishwasher, no water leaks at time of call, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model WDT720PADM2, Autho. WFL3300EPL1, arrived on call for dishwasher leaking at door, found no error codes, ran unit and found customer is over soaping the unit, ran and drained unit to suds gone and no leaks from front or under bottom of dishwasher, customer not to use soap packs they are to much soap, customer to use liquid and start with 1 table spoon of liquid only in main wash cup on dispenser and rinse aid set to 1 and if still sudsing reduce soap to 1 tea spoon, also must run hot water at sink before starting dishwasher, no water leaks at time of call, call complete.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/18/2018
UMC5200BAS (Wall Mounted Microwave) - Arrived onsite for customer complaint complaint of wall mount microwave not powering on. Removed cabinet wrapper and found fuse shorted. Installed fuse and tested. Found magnetron made loud noise and fuse blown. Unit will need new magnetron,capacitor and diode to complete repair. R/S for Tuesday 7/24. Reinstalled and left unit unplugged.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model MGR8674AB0, Arrived on call for oven clicks but will not ignite, and back left burner will not work, found that actual complaint is that front right burner not igniting, found buildup around the igniter and burner of the right front burner cleaned around the right front igniter and right front burner is lighting every time, for oven not lighting complaint it will not light intermittently, will need igniter and and updated bake and broil harness install these first and test and just incase needed will order spark module, bake burner , will reschedule for 7/24/18, no gas leaks at time of call.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 07/18/2018
Model MGR8674AB0, Arrived on call for oven clicks but will not ignite, and back left burner will not work, found that actual complaint is that front right burner not igniting, found buildup around the igniter and burner of the right front burner cleaned around the right front igniter and right front burner is lighting every time, for oven not lighting complaint it will not light intermittently, will need igniter and and updated bake and broil harness install these first and test and just incase needed will order spark module, bake burner , will reschedule for 7/24/18, no gas leaks at time of call.
Near Driftwood, TX 78619
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and tested. All functions tested OK. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and tested. All functions tested OK. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 07/18/2018
Arrived on site. Checked for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and tested. All functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 07/18/2018
arrived on site to inspect oven door damage. Upon further inspection, I found that the door was dented on the right side. I removed and replaced the upper oven door and tested unit. Unit operated as designed. Job completed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/18/2018
ADB1100AWW0 (Dishwasher) - Arrived for customer complaint of of dishwasher not powering on. Checked incoming voltage and found voltage @120v. Removed console and found control had shorted out. Unit will need new control. R/S for Friday 7/20. All water connections were dry at time of service.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/18/2018
Model JFX2897DRM02, Arrived on call for frost at the back of the freezer and started to not cool properly but know is at proper temp, customer wants unit checked, found new adapter installed is not sealing completely to back wall of fresh food and is pulling warm air down to freezer which is allowing frost to form in freezer back wall, will order another adapter white just in case needed and sealer gum and silicone white to seal were the inside liner meets the outer cabinet on all sections, will reschedule for 7/23/18, also all sensors passed and all fan motors are running at proper speed and unit is making ice, just has frost at back freezer evap cover around fan housing, no water leaks at time of call.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 07/18/2018
Model JFX2897DRM02, Arrived on call for frost at the back of the freezer and started to not cool properly but know is at proper temp, customer wants unit checked, found new adapter installed is not sealing completely to back wall of fresh food and is pulling warm air down to freezer which is allowing frost to form in freezer back wall, will order another adapter white just in case needed and sealer gum and silicone white to seal were the inside liner meets the outer cabinet on all sections, will reschedule for 7/23/18, also all sensors passed and all fan motors are running at proper speed and unit is making ice, just has frost at back freezer evap cover around fan housing, no water leaks at time of call.
Near Austin, TX 78738
Brandon
Job Details: 07/18/2018
Arrived on site for customer complaint of dryer making noise, found vibration noise coming from sheet metal expanding and contracting over the years. I had dryer pads on my truck so I installed dryer pad under blower wheel housing, unit was quieter then when I first showed up, but still had a slight vibration noise. I informed customer that dryers over time will all make slight noises due to sheet metal expanding and contracting, and slight vibration is normal for a used dryer.
Near Georgetown, TX 78633
Lou
Job Details: 07/18/2018
arrived on site to inspect dishwasher rack wheels broken. Upon further inspection, I found that the upper rack wheels on both sides were broken and not allowing the rack to roll out of the unit. I quoted the customer DW270 $199.99 which included service/diagnostics for the range/cooktop and $54.36 for the adjuster kit for dishwasher for a total including tax of $275.33. Customer agreed to service and repair. I removed and replaced the adjuster kit for both sides and tested the unit and the rack rolled as designed. No water leaks observed during service. Job completed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 07/18/2018
WRX735SDHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not producing ice. Removed icemaker assembly and found fill tube and channel frozen with water. Cleared out fill tube. Removed and replaced icemaker. Reassembled. Icemaker call for water immediately. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/18/2018
Model MHW6000AW0, Arrived on call for noise complaint in last spin cycle, unit had no error codes and is filling and draining properly not able to repeat noise, checked high speed spin with a load and with out a load and not able to get noise to repeat,instructed customer if noise dies repeat to take a video and noise recording of the machine when it makes this noise that they are hearing, no water leaks at time of call. No parts needed at this time.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 07/18/2018
Model MHW6000AW0, Arrived on call for noise complaint in last spin cycle, unit had no error codes and is filling and draining properly not able to repeat noise, checked high speed spin with a load and with out a load and not able to get noise to repeat,instructed customer if noise dies repeat to take a video and noise recording of the machine when it makes this noise that they are hearing, no water leaks at time of call. No parts needed at this time.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/18/2018
MVWC400XW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not spinning out cycle. When arrived, SENSING light was flashing. Was able to cancel and calibrate the unit. Unit calibrate successfully. Tested unit. Unit fills,agitates,drain and spins as intended. No other issues found at this time. All water connections were dry at time of service.
Near Temple, TX 76502
Mike G.
Job Details: 07/18/2018
WFW85HEFC1, Arrived on site for unit will drip water into unit when not Using checked unit and found that the hot water valve is no not shutting all the way replaced water valve and checked unit and unit is no longer dripping water into unit checked unit for water leaks and no leaks found at time of srv...
Near Temple, TX 76502
Mike G.
Job Details: 07/18/2018
WFW85HEFC1, Arrived on site for unit will drip water into unit when not Using checked unit and found that the hot water valve is no not shutting all the way replaced water valve and checked unit and unit is no longer dripping water into unit checked unit for water leaks and no leaks found at time of srv...