Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF130PAHW0 "Arrived on site for dishwasher dispenser latch had fallen off dispenser. Removed door panel and inspected dispenser. Found retainer, actuator and latch need to be replaced. Repaired dispenser and performed diagnostics mode. Found unit not getting water, found valve to unit turned off. Turned valve on and found valve majorly leaking. Turned valve off. Found dispenser opened properly in diagnostics mode. All tested good. Informed Doug/ office of leaking valve."

Near S Lakeline Blvd, Cedar Park, TX 78613
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for microwave not heating or turn table not turning . Found frame where interlocks bent enough to affect micro switches. Reworked frame , inter locks are making normal contact on switches . Unit is now heating to WP specs . Job complete ."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR LG LMXS30776S/03 "Arrived on site for customer complaint of unit shutting off and not staying cool, I found faulty control, I replaced control, unit tested good."

Near Double L Dr, Dripping Springs, TX 78620
Robert J.

Robert J.

DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on job for complaints of door not opening all the way. Found hinges damaged. Replaced hinges and test. No leaks detected at time of service.

Near Cromwell Dr, Kyle, TX 78640
Lou S.

Lou S.

REFRIGERATOR LG LTC20380SW/01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, tested the ice maker and it harvested and the valve for the inlet water made a humming noise. I found the fill tube was frozen up so I removed the ice and retested. The second test, the valve did not make any noises and did not dispense waterNo water leaks observed during service.; ordrng 1 AJU73292414 (VALVE)"

Near Laughing Dog Ct, Leander, TX 78641
Tyler B.

Tyler B.

DRYER MAYTAG MEDB835DW4 "Arrived to inspect unit with noise, found roller had failed bearing, replaced and tested good"

Near Barryknoll St, Austin, TX 78729
Lou S.

Lou S.

RANGE FRIGIDAIRE FFGF3023LBG "arrived on site to inspect range not baking. Upon further inspection, I turned the Bake mode on and the Ignitor never came on. I tested continuity to the Ignitor and found it open. I am ordering the bake Ignitor and scheduled return service. No gas leaks detected during service.ordrng 1 316489403 (ignitor,burner)"

Near Greenlee Dr, Leander, TX 78641
Richard P.

Richard P.

WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer lid not working properly. During testing found that the hinge holder on the lid have broken. Replaced lid with new and washer tested good. Complete

Near Daimler Dr, Austin, TX 78744
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF520PADM3 "arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I removed and replaced the sump/motor assembly and tested. Unit operated as designed.No water leaks observed during service, job completed."

Near Bandon Dr, Austin, TX 78717
Andy  B.

Andy B.

WASHER GE GTW460ASJ2WW Arrived on site for washer stopping mid cycle and turning on by itself. Tested and inspected unit and found failed control as well as oil leaking from gearcase.No water leaks present at time of service.

Near Barbara Way, Bastrop, TX 78602
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for customer complaint of unit not producing ice, found ice maker thermistor open in test 16, I replaced ice maker, unit tested good, if problem continues, will need UIB and main control."

Near Briarcliff Dr, Briarcliff, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR LG LFXC24796S/00 "Arrived on site for customer customer complaint of no ice production, found faulty ice maker, I replaced ice maker, unit tested good.

Near Oreilly Dr, Austin, TX 78734
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to refrigerator noises. Upon further inspection, I found the unit making a loud vibrating noise and the unit wasn’t level. I leveled the unit and found the styrofoam pad in between the condenser coils and the mounting bar under it was bad. Using the noise reducing pads, I placed the pads in between the condenser coils and the bar and the noise stopped. No water leaks observed during service, job completed."

Near Concho Creek Loop, Leander, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Arrived on site for water leaking. Diagnosed drain pan not sitting correctly allowing water spill over. Installed drain pan correctly

Near Philomena St, Austin, TX 78723
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW2 Arrived onsite for unit not locking. Tested unit. Lid lock would not activate. Replaced both control and latch. Tested unit. Still not getting into spin cycle. Upon further inspection. Found that wire harness at the bottom had 2 wires that were ripped out of place. Ordered part. Rescheduled with customer.; ordrng 1 REQUEST2HR (2HR) and 1 W10903246 (harns-wire)

Near Ray Wood Dr, Austin, TX 78704
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to install previously diagnosed wiring harness to resolve no power dishwasher. Installed new wiring harness and retested. All is now working as designed.

Near Emerald Hill Dr, Austin, TX 78759
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0AS03 "arrived on site to inspect wall oven with no power. Upon further inspection, customer advised that they opened the unit door to cool the unit off after cooking. I recommended that they not do that do the heat escaping goes straight into console and the fuse goes bad. I checked the fuse and it was bad.. Removed and replaced the fuse and tested and unit is operating as designed. Job completed.

Near Clear Ridge Cove, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER WHIRLPOOL KUDL03IVWH3 "Arrived on site to diagnose dishwasher with flashing lights on panel. On arrival was able to catch control panel being unresponsive and blinking. Recommended new panel Replaced control panel and tested. All is now working as designed.

Near Lime Stone Cir, Austin, TX 78731
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit leaking. Test unit and found unit leaning forward making unit leak due to water coming forward. Leveled unit test unit and unit test good no leaks present at this time job complete.

Near Turnberry Ln, Austin, TX 78744
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that when opening the unit door, steam is going up into the console and the display begins to jump from screen to different screen. Placed the unit in diagnostics showing no error codes. I explained to the customer that when opening the door, it has to be opened all the way to allow the heat/steam to be dispersed into the kitchen and not straight up into the console. I contacted Techline and spoke to Joel ad advised of my findings. Joel advised that the doo RNA’s to be opened fully. Hot humid air will rise as hit the console which is a cool surface creating moisture/condensation and water droplets from the condensation will act like buttons on the console causing the display or change. Joel advised to use cooking bags, wrap in foil, etc to help eliminate some of the steam coming from the foods. No repairs needed at this time per techline. Provided File #77273303

Near Quynn Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Arrived on site for refrigerator making intermittent noises. Performed diagnostics mode and tested operation. Found when compressor turned off unit had louder than normal of back flow refrigerant sound. Gained access to evaporator assembly and inspected. Added sound extra sound insulator to evaporator. Assembled unit and tested operation. All tested good, no water leaks detected."

Near S Lakeline Blvd, Cedar Park, TX 78613
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for unit not cooling . Found unit cooling and filling ice bucket . Customer had told me he had powered unit off then every thing had return to normal for a week. Ran diagnostics all checked normal . Deli control normal . No frost build up. Checked and found a strong electrical smell and black smudges on main control . Replaced control and having customer monitor fridge for next day or two . No water leaks detected at time of service . Job complete.

Near Wiley St, Hutto, TX 78634
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS92EC0AS01 "Arrived on site and found thermal fuse has failed again, spoke with MS and replaced it per one year warranty, oven is now heating normally, job complete."

Near Williston Loop, Austin, TX 78739
Jacob S.

Jacob S.

DRYER WHIRLPOOL WET4024EW0 Arrived onsite to replace parts ordered from previous tech. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rio Grande St, Austin, TX 78705
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE LFBD2409LM0B Arrived on site to test unit for unit leaking. Test unit and found all hoses and sump damaged

Near Alameda Dr, Austin, TX 78704
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not starting. Tested voltage at timer and found with range. Found failed timer. Removed timer and installed new. Found for unit to run start switch has to be held down. Tested voltage at switch and found 120 volts to blue to pink and black. Found failed switch. ; ordrng 1 WPW10446920 (START SWITCH)

Near Ridgeline Blvd, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW7000DW3 Arrived on site for washer not filling with water. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Performed encoder test and all passed. Ran test mode and found water valves off to unit. Turned water on and monitored test operation. Found all working. Customer requested to clean screens. Removed hoses and cleaned hot and cold screens.

Near TX-29, Kingsland, TX 78639
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace fan motor and check heater. Heater test good replaced motor and test operation. No leaks detected at time of service.

Near Colleen Dr, Canyon Lake, TX 78133
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMHC319EBS0 "Arrived on site and found customer is experiencing microwave taking longer to cook timed items. Heated several pieces food items, although the popcorn did take longer than usual tech line says this is not considered abnormal. No recommendation for replacing any parts tech line says as long as microwave is heating it is operating normally, job complete 7727331837"

Near Crescendo Ln, Austin, TX 78747
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFC7500VW2 Arrived on site for washer not completing spin cycle. Performed diagnostics mode and checked fault codes. Found fault code F-25. Ran test cycle and monitored operation. Ran normal spin and found unit continues to drain and balance. Found pressure switch and hose at fault. Will need to replace pressure switch assembly. Will need 2 people to install (see SD-QUICKPIC). Office to schedule appointment when ETA is available ; ordrng 1 2PEOPLENEEEDED (OFFICE TO SCHEDULE APPOINTMENT ) and 1 W10193047 (trap) and 1 W10193048 (hose) and 1 W10562843 (PRESSURE SWITCH )

Near Co Rd 301, Burnet, TX 78611
Kevin B.

Kevin B.

FREEZER KITCHENAID KRMF706EBS00 "Arrived on site and inspected refrigerator and did not find any excessive noise at this time customer says noise has stopped three days ago. Recommended that if it comes back again to video it for further diagnosis. Ice production is good and temperature in freezer is good at this time, job complete"

Near Crescendo Ln, Austin, TX 78747
Paul R.

Paul R.

MICROWAVE WHIRLPOOL MMV6190FZ3 Arrived onsite for a microwave to replace previous diagnosed parts. Mr stated the unit stopped heating again and was dead. I found the cavity thermostat open again. I replaced the cavity thermostat and the convection thermistor. I tested the unit and found the exhaust blower came on immediately when the unit was started in convection bake mode this time. I tested the temp at 325 degrees and the unit cycled between 318-322 degrees leaving it with a 320 degree average temp. The unit is working as designed. Call complete.

Near Navajo Pass, Leander, TX 78641
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for a refrigerator leaking water at the top. Mr showed me where the unit was leaking from the ice maker. I found the unit leaking because the refrigerator is leaning to the left causing it to come out of the ice maker during fill. I explained to the customer a shim needs to be installed at the left rear roller and the unit leveled correctly to solve the issue. Ordering 4387828A REFRIGERATOR SHIM. ; ordrng 1 4387828A (REFRIGERATOR SHIM)

Near Winding River Trail, Round Rock, TX 78681
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site and attempted to replace interlocks with kit recommended by tech line on previous visit. Spoke with tech line and they said not to use kit and confirmed all wiring is correct except for there is two normally open switch is present when there should only be one. This will need to be reordered in the correct order Will bring back all heating an electron a components to ensure repair on next visit. If there is any wiring confusion for the switches see attached pictures for correct location, ensure magnetron capacitor and diode have all been replaced at the same time.; ordrng 1 NEEDSAUTHO and 5 W10138793 (5 fuses)s and 2 W10156812 (spring)s and 1 W10269458 (switch) and 1 W10269460 (switch) and 2 W10562613 (cam-plate)s and 1 W10629733 (harns-wire) and 1 W10701697 (grill-vent) and 1 W10727360 (microswitch) and 1 W10818686 (magnetron) and 1 W11256462 (DIODE) and 2 WP8206419 (interlock)s and 1 WPW10531156 (filter) and 1 WPW10574736 (capactr-mg)

Near Morts Pl, Manchaca, TX 78652
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site and installed new ui and control. Tested operation and found unit working properly. Job complete

Near Texon, TX
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to diagnose refrigerator with sharp drawer safety concern, customer also informed me that several times the dispenser would not dispense water, but they could come back later and it works fine. They also said the UI shut off on them before and was unresponsive. Performed diagnostics on unit. Examined shelves on unit, and could not find any issues with them. There is a plastic edge on the shelves that is almost unavoidable with how the shelves are designed, and with the metal handle trim. Spoke to and informed safety tea, of findings. When testing the dispenser, it was working fine. Customer has the interior packed in the RC and FC, and airflow channels in both compartments are obstructed. Advised customer they need to bring their food forward to allow airflow to circulate. Reservoir is likely freezing over when the damper opens since air can not travel. With the UI issue I was not able to reproduce, customer said it only happened o

Near Pampas Cove, Austin, TX 78750
Clif L.

Clif L.

REFRIGERATOR LG LSXS26326S/00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, evaporator, filter dryer, and updated control. Tested unit and found all is functioning properly at this time. No leaks were found at time of service."

Near Co Rd 222, Kempner, TX 76539
Brandon C.

Brandon C.

WASHER MAYTAG MHW6630HC0 "Arrived on site for customer complaint of unit not spinning properly, found pinched wire, I replaced wire harness, control, and switch, unit tested good."

Near Musket Rim St, Austin, TX 78738
Jonathan  S.

Jonathan S.

DRYER MAYTAG MEDC465HW0 Arrived on site to install previous diagnosed part. Removed off shape drum and installed new. Assembled unit and tested operations. All tested good. Spoken with customer on repair.

Near Westinghouse Rd, Georgetown, TX 78626
Andy  B.

Andy B.

DRYER ROPER RGX4634KQ1 Arrived on site for dryer long dry time. Tested and inspected unit and found failed timer and harness. Looked up parts and found discontinued. Also found that vent is partially crushed and will need to be replaced as well.

Near Broadmoor Dr, Austin, TX 78723
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not turning on. During testing found that the control board is not working. Got 120VAC going to it. Replaces control and issue was not resolved. During more testing tested the power going into the dishwasher. Found that there is 120VAC from power to ground and 0VAC from neutral to hot. There’s is an open neutral or ground. Advised customer to call electrician to check out the wall outlet. Complete

Near Rio Grande St, Austin, TX 78701
Al R.

Al R.

WASHER WHIRLPOOL WFW6620HC0 Arrived to inspect washer leaking.Customer requested I lower the front feet after engineering advised me to raise to prevent leaking.Removed and replaced the drawer.Reassembled and unit tested as designed.No water leaks observed.Job complete

Near Bay Ct, Belton, TX 76513
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH75021HZ2

Near Kenney Fort Crossing, Round Rock, TX 78665
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for unit getting hot. Tested unit. Found no issues with unit. Gave customer instruct. No leaks at this time. Job complete

Near Thelonious Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for frost build up in freezer and no ice. Per notes contacted tech support,rep couldn’t locate a Tim in tech support,per tech support added sealer in pin holes on roof of freezer liner,ran diagnostics icemaker passed diagnostics dumped ice ran fill test passed. Checked freezer door seal,gasket sealing correctly against cabinet,gasket seal is flushed all around cabinet. Sr#7726641083"

Near Thousand Oaks Dr, Austin, TX 78746
Richard P.

Richard P.

FREEZER KITCHENAID KRFC300EBS00 "Arrived onsite for the refrigerator fresh food section not cooling properly. During testing found that the damper door is making a noise and not working properly causing the cooling issue. Ordering parts and ; ordrng 1 WPW10594329 (control)"

Near Leo St, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS331SDHB00 "Arrived on site for cooling complaint. Powered unit on compressor and fans powered on,removed evaporator cover found frost for,omg on evaporator,found defrost heater lead not connected to power harness,installed defrost heater lead to harness."

Near TX-71, Austin, TX 78735
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for clock loosing time . Called tech and was told unit has to be on WiFi , no recomend parts replacement needed . Was also transferred to trade partners to see if any updated consoles are available, same part number .

Near Ida Grove Ln, Austin, TX 78717
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near Panhandle Dr, Austin, TX 78747
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for venthood blower making noise. Tested operation and identified noise. Removed blower and inspected. Found mounting screw rubbing top of blower. Adjusted mounting screw (bent out of way of blower) and tested operation. All tested good. Spoke with customer on failure and repair.

Near Grey Mountain Pass, Leander, TX 78641
Al R.

Al R.

DISHWASHER WHIRLPOOL JDB9800CWP "Arrived to inspect dishwasher not working.Confirmed the complaint and attempted service test mode and unit wouldn’t power on.Removed and replaced the panel control and unit began operating as designed.All water lines were dry at the time of service.Customer was still under the warranty from Jennair, so part was covered.I called the office and spoke with EH to confirm parts coverage.

Near Rose Way, Salado, TX 76571
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for cooling complaint. Checked freezer temp,temp reading 2° and 38°. Ran diagnostics thermistors passed,ran fan test passed. Changed defrost setting to basic to allow unit to defrost every 8hrs of compressor run time. Ran icemaker through a cycle,ice dumped from icemaker,ran fill test passed. Change of defrost setting to allow proper cooling and defrost cycle"

Near Stevenson Ave, Austin, TX 78703
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH75021HZ2

Near Kenney Fort Crossing, Round Rock, TX 78665
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEE745H0FS2 "Arrived on site for customer complaint of oven not heating properly and taking long time to boil, found power supply issue."

Near Sydney Carol Ln, Austin, TX 78734
James C.

James C.

OVEN WHIRLPOOL WOC75EC7HV03 Arrived on site and installed new ui. Verified operation. Job complete

Near Mountain Laurel Way, Georgetown, TX 78633
Andy  B.

Andy B.

WASHER AMANA NTW4516FW3 Arrived on site for washer not cleaning properly l tested and inspected unit and found unit getting out of balance due to unleveled legs and shutting down. Leveled legs and spoke to customer on use and care and practice for best performance. No water leaks present at time of service.

Near Lake Front Dr, Cedar Creek, TX 78612
Lou S.

Lou S.

RANGE WHIRLPOOL WFG320M0BB2 "arrived on site to inspect range ceramic glass loose. Upon further inspection, i found that the oven door glass had slipped out of the bottom mounts. I attempted to adjust the mounts, but it appears that the door is warped and will need to be replaced. I tested the cooktop burners and all are operating as designed. The grates are badly warped. I am ordering the grates, and all doors parts ad scheduled return service . No gas leaks detected during service, oven door iced until I can get back with parts. ; ordrng 1 W10620480 (grate-brnr) and 2 W10857234 (hinge-door)s and 2 W10883315 (brkt-mntg)s and 2 W11104748 (gasket-wnd)s and 1 W11105139 (brkt-glass) and 1 W11209792 (DOOR TRIM) and 1 W11232008 (DOOR TRIM) and 2 WPW10481433 (nameplate)s and 1 WPW10535767 (glass-door) and 1 WPW10535776 (glass-door)"

Near Sonny Dr, Leander, TX 78641
Luis M.

Luis M.

WINE COOLER WHIRLPOOL WUW35X24DS01 "Arrived on site for refrigerant leak in system. Replaced evaporator due to oil residue on connections,valve and installed a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Palisade Dr, Austin, TX 78737
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for a dishwasher complaint of dirty dishes. The customer stated the unit is not cleaning the dishes well and isn’t drying. I found no rinse aid in the dispenser. I ran diagnostics and found an F7E1 stored error code for no heat. I found the heating element open. I called Whirlpool techline and spoke with Dustin SR# 7727341482. Dustin stated to replace the heater and go over rinse aid use with the customer. I explained to Dustin the customers concern about the trouble with the machine since they have had it. I replaced the heating element and tested the machine. The unit is heating and is working as designed. Call complete.

Near Wilderness Path Bend, Cedar Park, TX 78613
Brandon C.

Brandon C.

VENTHOOD GE UVW9361SLSS "Arrived on site for customer complaint of lights flashing when on low, found lights flickering on every position except high. Ordering lights, controls, and led transformer ; ordrng 1 CNOTE (PARTS RESEARCH ) and 1 CNOTE (CONTROL) and 1 CNOTE (Uib) and 1 CNOTE (LIGHT BULBS) and 1 CNOTE (LED TRANSFORMER CONTROL) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Bright Sky Overlook, Austin, TX 78732
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to examine door bins with damaged trim. Checked bins and found the stainless trim strips were all peeling off and curling. Replaced all 3 right side door bins with failing trim. Tested function. All is now working as designed. Call complete.

Near Freedom Dr, Austin, TX 78703
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for unit leaking. Tested unit. Found that unit was tilted too far forward. Reposition unit going back. Tested unit. Unit test good. No leaks at this time. Job complete

Near Midlothian Dr, Austin, TX 78754
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRT111SFDM03 "arrived on site to inspect refrigerator freezing in the RC section. Upon further inspection, I found the customers thermometers showing 20-25 degrees on the door and 24 degrees on the top shelf. I also found frost building up on the top of the RC section in front of the vent and on the bottom vent. I contacted Techline and spoke to Austin and advised of my findings and previous service calls. Austin advised that the thermostat is possibly out of range. I advised of service pointer W11042235 and Austin advised to uncover the thermostat bulb on both ends and replace the thermostat. Austin advised that the only cause for the RC section to be freezing up is the thermostat. I advised that I would be replacing the defrost timer board since I have the part. Austin advised that the previous SR number (7727189988) would be used this time and today’s info be added to it. I removed and replaced the thermostat and defrost timer board and placed new insulation o

Near Nelson Ranch Rd, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL MVWC425BW1 "Arrive on site for banging and grinding noise in washer . Found gear case has failed.Nonwater leaks detected at time of service . Job complete ."

Near Wimberley St, Hutto, TX 78634
David  Z.

David Z.

DISHWASHER KITCHENAID KUDS30FXSS5 "Arrived on site to diagnose dishwasher with non functioning top rack. Found that the wheels on the adjustor were broken off. Replaced adjustor son top rack and retested. All is now working as designed. Call complete."

Near Cumbria Ln, Austin, TX 78727
James C.

James C.

WASHER MAYTAG MVWB765FW2 "Arrived on site and installed new clutch, gear case and rotor. Tested operation and found unit working properly. Job complete"

Near Lone Star Dr, Georgetown, TX 78633
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT710PAYM6 Arrived on site to replace previously ordered parts for dishwasher. Replaced pump assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Watson Way, Pflugerville, TX 78660
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH32519HW2 "Arrived on job for complaints of not working., customer said it will shut off and then later come back on. Found a loose connection at cavity thermostat. Corrected connector and test operation"

Near Wind Chime Way, New Braunfels, TX 78130
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL KUIX305ESS2 Arrived on job for complaints of ice machine leaking. Found hose to be too short not in drain. Replaced hose and secured in drain.

Near River Chase Dr, New Braunfels, TX 78132
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for customer complaint of water dripping from water dispenser, found faulty valve, I replaced valve, unit tested good."

Near Picea Dr, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not heating. Performed diagnostics mode, found fault code F4-E3 loose connection in motor circuit or faulty motor and F7-E1 heater circuit had been interrupted. Monitored test cycle and found wash motor activating. Tested amp draw to element and found at 6.5 amps. Checked for hot temperatures at end of test cycle with thermal gun and found heater activated. Ran in normal wash mode to insure motor was operating. All tested good, no water leaks detected. Spoke with customer on possible failures that could have interrupted heating circuit.

Near Questa Trail, Liberty Hill, TX 78642
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived on site to diagnose a refrigerator that is not producing ice. Found full defrost failure. Home doubt defrost system through control and found system checks good. This indicates control is not cycling defrost properly. Control will need to be replaced and defrost system wiring inspected to complete repair.; ordrng 1 W11203924 (CONTROL BOX)

Near Pointer St, Nolanville, TX 76559
Paul R.

Paul R.

COOKTOP WHIRLPOOL WCG97US0HS00 Arrived onsite for a cooktop that is loose. I found the unit with a gap on the right side of the cooktop between it and the counter top. I corrected the mounting straps to center the cooktop in the counter cut out. Call complete.

Near Gynerium Dr, Austin, TX 78717
Kevin B.

Kevin B.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site and inspected oven and found lower Ventis heating up during operation. This is considered normal and will heat up depending on how long and what temperature something is being baked for. Confirm temperature is correct, job complete"

Near Terravista Dr, Austin, TX 78735
Jonathan M.

Jonathan M.

OVEN KITCHENAID KSEB900ESS1 Arrived on site for damaged console. Inspected unit and work area. Removed new part from box and found part damaged in the box. Re-ordering control panel and will return .; ordrng 1 W10920246 (panl-cntrl)

Near Deitra Dr, Moody, TX 76557
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace cooktop. Replaced cooktop test unit and unit test good job complete.

Near Coyote Call Way, Austin, TX 78725
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for customer complaint of unit not drying and making loud noise when opening and closing door. Found heater circuit was good in diagnostic mode, customer was not using rinse aid, instructed customer to use rinse aid, and found packing material by the hinge causing noise, I removed material, unit tested good."

Near Vista Cir, , TX 78263
Andy  B.

Andy B.

RANGE MAYTAG MGR8800FZ0 Arrived on site for range with hinge issues. Tested and inspected unit and found failed door hinges. Removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Bluebonnet Dr, Bastrop, TX 78602
David  Z.

David Z.

DRYER WHIRLPOOL WET4124HW0 Arrived on site to install previously diagnosed parts to resolve motor not turning. Installed new motor and retested unit. It now moves on its own and is working as designed. Call complete.

Near Hart Ln, Austin, TX 78731
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect frosting issues in freezer section on left hand side.Confirmed the complaint and noticed the frost buildup on left side was due to gaps in the cabinet.Used silicone to seal entire freezer compartment and lubricated the rails for even closing.Reassembled and raised the door slightly to eliminate any gaps.All water lines were dry at the time of service.Job complete.

Near Borromeo Ave, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH31017HS0 Arrived onsite for microwave that won’t turn the light off. Inspected unit and work area. Tested unit and found the unit sending voltage to light socket even when the light was turned off. Customer asked if the unit would work until they found another one they liked better. I advised them not to plug in a light bulb but otherwise that they should be okay until then.

Near Rocky Rd, Gatesville, TX 76528
Jacob S.

Jacob S.

DISHWASHER JENN-AIR JDB1250AWP Arrived onsite for unit not powering on. Tested unit. Found that UI Control panel was not communicating. Looked up part for customer.. No issues at this time. Job complete.

Near S 1st St, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFC310S0EB3 Arrived on site to test unit for bake and broiler not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

Near Philomena St, Austin, TX 78723
Scott  M.

Scott M.

ICE MACHINE KITCHENAID KUIC15PRXS2 "Arrived on site ,installed pump harness . Unit is checking normal . Nonwater leaks detected at time of service .job complete ."

Near Brent Knoll Dr, Pflugerville, TX 78660
Jacob S.

Jacob S.

WASHER MAYTAG MVWX655DW2 Arrived onsite to replace parts. Replaced parts. On further inspection while replacing parts. Found that the water line on the cold side valve from the wall was still leaking water in the off position. Let customer know it could be cause for the issue of continuous leaking in the unit. Tested unit. No leaks at this time. Job complete

Near Rockridge Dr, Austin, TX 78744
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site for no cool,removed evaporator cover no frost on evaporator,diagnosed leak in system. Replaced compressor,evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Camino Vaquero Pkwy, Austin, TX 78747
Brandon C.

Brandon C.

REFRIGERATOR ROPER RT21AKXGW01 "Arrived on site for customer complaint of unit leaking from freezer into refrigerator. Found drain line was clogged, I removed ice build up and added wire to heater and dropped into drain hole to prevent freezing over, unit tested good.

Near Explorer Cove, Lakeway, TX 78734
Clif L.

Clif L.

WASHER MAYTAG MVWB835DW1 Arrived on site to diagnose a washing machine that will not turn on. Tested unit and found shorted control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Bridie Path, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for no power. Test unit and found wire nut to black wire melted. Cleaned up wires secured new wire nut test unit and unit test good job complete.

Near Pleasant Run Pl, Austin, TX 78703
Kevin B.

Kevin B.

DRYER WHIRLPOOL FEX831FS1 "Arrived on site and replaced belt diagnosed on previous visit

Near Windridge Dr, Niederwald, TX 78640
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for a refrigerator with a door not sealing. Mr stated the light on the UI stays on and the unit starts beeping because the right door shows open. I found the unit not set up correctly and the doors not level. I straightened the chassis out and the doors are working and sealing as designed. Call complete.

Near Glenwood Trail, Cedar Park, TX 78613
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for the microwave door dented. Replaced microwave door and microwave tested fine. Complete

Near Thelonious Dr, Austin, TX 78745
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for door and drawer issues. Found freezer door not sealing correctly and drawers unable to fully extended out. Removed door,found drawer bracket glide not installed correctly and missing screws,installed bracket correctly,installed new screws,reassembled freezer compartment tested door and drawer operation unit working as designed."

Near River Hills Rd, Austin, TX 78733
James C.

James C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and installed new console and gasket. Tested operation and found unit working properly. Job complete

Near Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for for refrigerator sporadically making thumping sound. Customer stated sound happens about 10 times a day. Performed diagnostics mode and tested all operations. Cycled ice maker and checked water line on backside. No noise occurred. Found leveling feet not down. Corrected leveling feet. Spoke with customer on service performed. All tested good, no water leaks detected."

Near King Eider Ln, Cedar Park, TX 78613
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washer that is giving error codes. Tested unit and found communication errors saved in control. Replaced console due to shorted panel. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Anaheim Ave, Pflugerville, TX 78660
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher missing bottom plate screws. Realigned bottom plate and installed new screws and dishwasher tested good. No leaks present. Complete

Near Hunting Creek Ln, Austin, TX 78748
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC75EC0HV01 Arrived on site to diagnose a microwave oven combination with a non-functional microwave. Tested unit and found magnetron shorted out. Replaced magnetron and tested unit. Found all is functioning properly at this time.

Near W Stan Schlueter Loop, Killeen, TX 76549
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop knobs. Upon further inspection, I found that two of the knobs were broken at the base and the inner metal base was turning freely inside the plastic outer base. The customer wanted all four to keep two on hand as backups. I removed and replaced all four knobs and gave the two good knobs to the customer. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Valle Verde Dr, Leander, TX 78641
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HS3 "arrived on site to install previously diagnosed and ordered parts. Due to the transformer failing, I removed and replaced the transformer and tested the unit and it is operating as designed. Job completed. Customer has work order in place with builder to have mounting bolts realigned."

Near Quemado Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW5700XW2 "arrived on site to inspect washer leaking inside the tub. Upon further inspection, I found that the leak is coming from the valve and water is constantly dripping into the unit. I placed the unit in diagnostics showing no error codes. The unit operated as designed. I removed the hoses from the valve and found debris in both valve openings. I removed and replaced the valves and retested. Unit is operating as designed with no more drips/leaks. No water leaks observed at the end of testing, job completed."

Near Gabriel View Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived onsite for unit not heating. Tested unit. Found that unit was not heating. Replaced diode, magnatron, and capacitor. Tested unit. Unit test good. No issues at this time. Job complete"

Near E Riverside Dr, Austin, TX 78741
James C.

James C.

ICE MACHINE KITCHENAID KUIC15PRXS1 Arrived on site and tested operation. Found water standing in ice bin. Removed unit from cabinet and found unit unplugged. Recommended customer get a plug spacer to clear plug for wine cooler. Unit tests good. Job complete

Near Bridgepoint Dr, Kingsland, TX 78639
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE104DSS0 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found where water had leaked from the unit at the diverter housing from evidence of water oxidation on the housing. Found evidence of water damage around the unit (photos) underneath. I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. As soon as the motor came on in testing, water began to leak from the diverter housing. I advanced the testing to the drain pump and heating element and both operated as designed.I removed and replaced the sump/motor assembly and retested and the unit operated as designed with no leaks. No water leaks observed at the end of service, job completed. Customer advised of one year parts/labor warranty."

Near Crystal Springs Dr, Georgetown, TX 78633
Lou S.

Lou S.

WASHER SAMSUNG WF331ANW/XAA "arrived on site to inspect washer error code. Upon further inspection, the customer advised that they have tried every wash mode and the only one that works is quick wash. I tested the unit and checked the valve screens and found the screens with a large amount of corrosion/build up in them.I removed and replaced both valves and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Magona Trail, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Verified temps to be good and components functioning well in diagnostics. Customer would like to wait and see if it will self correct and will call back if it continues to fail.

Near Little Laura Dr, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Arrived on site for water leaking and damaged floors. Found floors damaged,traced leak to water line connector,diagnosed defective connector. Removed defective connector installed a new connector,ran icemaker fill test no water leaking from connection. Uploaded damaged floor pictures left customer with defective connector. ; used 1 WP2198677 (CONNECTOR ) from stock"

Near Gaines Ct, Austin, TX 78735
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to service dishwasher not heating.

Near Longview Ln, Georgetown, TX 78633
James C.

James C.

ICE MACHINE GE UNC15NJBII Arrived on site and tested operation. Found high pitched squealing noise coming from motor assembly. Unable to find valid parts break down for specific part number. Unit will need new drive assembly to repair. Office to research and schedule return services; ordrng 1 CNOTE (RESEARCH)

Near Thunderbird St, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for damaged door. Found damaged right side door,removed damaged door,installed a new right side door,checked door seal good."

Near Guadalupe St, Austin, TX 78701
Tyler B.

Tyler B.

OVEN KITCHENAID KOCE500ESS06 "Arrived to install previously ordered parts. Removed and installed hinges, arms, and springs, interlocks were previously replaced and still in good use. Tested unit multiple times and confirmed repair."

Near Grey Mountain Pass, Leander, TX 78641
Andy  B.

Andy B.

RANGE AMANA AGR5330BAS3 Arrived on site for range oven not operating. Tested and inspected unit and found pressure regulator in off position. Turned it to on and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.

Near N Colorado, Granger, TX 76530
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325SDHV02 Called Whirlpool Tech line and spoke DAVID.Advised David of the issues and he recommended SR#7727303133Problem is the refrigerator doesn’t have the proper plug to power the unit.All outlets in the house are Arch fault or GFCI.Customer will call and electrician to fix issues.

Near Blantyre Bend, Round Rock, TX 78664
Kevin B.

Kevin B.

DRYER LG DLEX3360W "Arrived on site and found heater assembly has failed, replaced heater assembly . Dryer is now operating normally, recommended that vent to the exterior of the home be inspected and cleaned if needed. Removed all lint from interior of dryer, job complete"

Near Elder Cir, Austin, TX 78733
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51ES4EB00 Arrived on site to test unit for broken glass. Found right hinge had come loose from screw getting stuck between glass. Removed door open door and secured hinge to oven door test unit and unit test good no damaged to glass. Job complete.

Near Paint Rock Dr, Austin, TX 78731
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to diagnose stuck freezer compartment drawer. Examined FC and found the left stop was dislodged and the roller wheel,slipped off track and caused drawer to stick. Was able to removed the door and drawers and get the top drawer back on track. Reseated the stop and tested to make sure it wouldn’t slip, felt tight. Unit is now working as designed. Call complete."

Near Asmara Dr, Austin, TX 78750
Brandon C.

Brandon C.

DISHWASHER BOSCH SHX878ZD5N/01 "Arrived on site for customer complaint of unit not washing properly, I found faulty valve, I replaced valve, unit tested good."

Near Maenius Rd, Blanco, TX 78606
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to diagnose a refrigerator that is leaking from dispenser and has a panel that is not fully attached. Reinstalled panel and filter housing properly. Noted slow leak from dispenser spigot, caused by line deformation, bad spigot seal, or seeping valve. All three parts need to be replaced to complete repair. and 1 W11043013 (valve) and 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)"

Near Robert Browning St, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to install previously diagnosed and ordered parts. Due to the left FC door being scratched, I was to replace the door. However, upon arrival, I found that the inspected door I arrived with was damaged. There’s a dent on the right side of the dispenser on the edge of the door. I notified the office of the issue CS/MS. Took photos of the damage and the packaging. I am ordering two (2) left FC doors and a CNOTE-TECH TO INSPECT UPON ARRIVAL and office to schedule return when the doors arrive. Unit is operating as designed. No water leaks observed during service.; ordrng 1 CNOTE (TECH TO INSPECT UPON ARRIVAL ) and 2 LW10728959 (dor-fip SS)s"

Near Capora Way, Round Rock, TX 78681
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a washer not washing correctly and not cleaning the dishes. I ran service diagnostics and found a F7E1 stored error code and the control was locked out not allowing the unit to heat. There were no other stored error codes. The unit completed the cycle and worked as designed. Call complete.

Near Gynerium Dr, Austin, TX 78717
Jonathan M.

Jonathan M.

WASHER LG WM4270HVA "Arrived on site for washer with an LE code. Inspected unit and work area. Tested unit in a normal wash and found unit filling with water and then the motor would not move. Checked all connections and found no signs of wear, improper connections, or damage. Removed back panel and stater. Tested hall sensor, stator assembly, and voltage coming from the control and found it within range. Tested continuity between red and blue wires as per service tech manual. I found it open. I called LG Techline and spoke to Scott SR# TCC200304871739. He advised based on my findings that the issue was with the stator wire harness and wanted us to replace that. Ordering harness and office will have to reschedule customer when part becomes available due to part being out of stock. ; ordrng 1 EAD62061005 (HARNESS)"

Near Hester Way, Salado, TX 76571
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HW0 "Arrived on site for washer that would not start. Inspected unit and work area. Please do not in a normal wash cycle and unit would start to try to spin but we’re just not do anything. Placed Jena in Service diagnostics and found no error codes. Tested unit in an auto cycle and unit started to fill. After the drain pump sucked out a little bit a water in the recirculation pump was supposed to activate, the unit stopped and would not proceed forward. Tested unit in a manual spin test and unit would not move. Removed top panel and back panel and tested motor circuit and recirculation pump circuits. Both were within range. Call tech line and spoke to Kathy SR # 7727300197. I advised her of my findings and asked her if the control was the issue. She advised with all my checks to replace the control. Replaced control and tested unit. Unit works as designed. Call complete."

Near Cheyenne Dr, Temple, TX 76504
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site for customer complaint of unit leaking but not every cycle, found customer was putting the pods in the dispenser and not in the basket causing the fill hose and dispenser to get clogged and leak. Unit tested good at time of service, no leaks.

Near Hawthorne Loop, Driftwood, TX 78619
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for door not closing correctly to unit. Tested unit. Saw that door is banged up and the clips to hold door in place on the door have broken off. Ordered parts. Office to reschedule ; ordrng 1 W10892389 (cntrl-elec) and 1 W11173813 (door/mw)

Near N Lamar Blvd, Austin, TX 78752
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for cooling issue,per customer unit stopped cooling at time of visit unit working as designed. Calle tech support per tech support unit working unable to fully diagnose. Power cycled unit,ran diagnostics,found compressor not powering on,no voltage to compressor diagnosed a faulty Orion control. Called partner team, manufacture covering repair. Installed a new Orion control powered unit on ran diagnostics compressor powered on,power cycled unit.

Near Side Cove, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP548HL00 Arrived on site to test unit for small oven not working. Test unit and found lock for knob not correct making knob just tun and not letting select cycle. Secured lock test unit and unit test good job complete

Near Jarratt Ave, Austin, TX 78703
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onnsite and found unit with disconnected socket harness preventing unit underside light from operating. Corrected wiring . All checks good. Unit is now operating as designed.

Near Bowling Green Dr, Austin, TX 78757
Jacob S.

Jacob S.

WASHER MAYTAG MHW3505FW0 Arrived onsite to replace parts ordered by previous tech. Tested unit. Got F3E1. Called Techline. Suggested to change out wiring harness. Got sr#7727304529. Changed wiring harness. Same issue. Replaced other parts as well. And issue was not resolved. Ordered parts; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)

Near Nuthatch Dr, Buda, TX 78610
Paul R.

Paul R.

WASHER MAYTAG MVWB855DC0 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced gear case and clutch because of the oil leak and I replaced the valve housing because of the water leak. I ran a calibration and service cycle. The unit passed all test and worked as designed. There were no other water leaks present at the time of service.

Near Tribal Way, Leander, TX 78641
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site to diagnose a microwave that is not turning on. Found open fuse. Replaced fuse and tested unit. Found transformer shorted out. Transformer will need to be replaced to complete repairs.; ordrng 1 W10836753 (transformr)

Near Hungry Horse Dr, Manor, TX 78653
Scott  M.

Scott M.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for burnt smell . Found black power leg burned used terminal block kit to repair . All other parts of unit checked normal . Did advise customer to have electrician to check outlet and breakers .no lint build up at time of service job complete .

Near Lonesome Dove Dr, Cedar Creek, TX 78612
Richard P.

Richard P.

RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite for the for the oven drawer not closing properly. During testing found that the drawer was not closing correctly. Replaced drawer and glides and drawer tested fine. Complete

Near Gentle Meadow, New Braunfels, TX 78130
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite to test unit for RF burner valve hard to turn test unit found damaged valve. Replaced manifold tested unit for leaks. No leaks present. RF burner working as designed. Job complete

Near Frida Bend, Austin, TX 78744
Noah D.

Noah D.

WASHER WHIRLPOOL WTW7000DW0 "Arrived onsite to install slider and clutch, replaced both slider and clutch, retested all functions, found the spin was returned. Put everything back together, job complete"

Near Barn Swallow, New Braunfels, TX 78130
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to diagnose refrigerator making noise. Performed diagnostics and checked fans and damper. Found fans were operating normally, but damper is extremely loud. Recommend replacement of damper. Ordering WPW10594329, ; ordrng 1 WPW10594329 (control)"

Near Galena Dr, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite and found right side door alignment off because hinge was missing screws and falling out of place. Repaired hinge no parts. All checks good unit is now operating as designed. Advised customer on repair.

Near Mazaro Way, Round Rock, TX 78665
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer that won’t do an extra rinse and is rusting at the front of the machine. Inspected unit and work area. Unit is slightly leaning forward causing the steam to build up on the lid and slide forward and drip down the front of the unit. Placed unit in service diagnostics and found an F0E3 (overload) and F2 E1 (UI stuck button) codes. Tested unit in an auto test and unit worked as designed. I adjusted the feet and spoke to the customer about the unit. He then stated that the issue he had was with the console. The unit adds extra time for the additional rinse but does not light up like it used to when an extra rinse was added.. ; ordrng 1 W10838672 (console)

Near Hank Dr, Killeen, TX 76549
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for defective compressor. Removed defective compressor installed a new compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.AUTHO WP4FJP4DPL2 See note"

Near Roderick Lawson Ln, Austin, TX 78754
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install gasket and brackets for misalignment, installed both brackets and gasket, moved over hardware and reinspected, no problems found, hit gasket with hair dryer to flatten out spots. Job complete"

Near Via Principale, New Braunfels, TX 78132
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to replace previously ordered parts. Replaced diode as it was visibly shorted. Tested unit and found all is working properly at this time.

Near James Carter Jr. St, Manor, TX 78653
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite to replace upper rack adjusters. Replaced adjusters and tested unit and unit tested good door closing correctly no leaks at this time. Job complete.

Near Bissonet Ln, Austin, TX 78752
Tyler B.

Tyler B.

WASHER KENMORE 110.2110201 Arrived to inspect unit with shaking issue. Upon inspection found tub very bouncy found suspension had failed. Replaced all 4 shocks and tested good. No water or oil leaks on site

Near Simmons Dr, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WET4024HW0 Arrived on site for dryer with broken part. Inspected unit and work area. Found door switch broken at the stem. Ordering door switch and will return ; ordrng 1 WP3406108 (switch-dor)

Near Steve Ave, Killeen, TX 76543
Al R.

Al R.

RANGE WHIRLPOOL WFG510S0AS1 "Arrived to inspect range door issues.Confirmed, removed and replaced the hinges.Reassembled and unit tested as designed.

Near Tascate St, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL FFHS2611LBLA Arrived on site and found damper failure causing fridge to not cool. Cleared ice and replaced damper. Completed repair. Unit is now operating as designed.

Near Knoll Pines Pass, Austin, TX 78724
Jacob S.

Jacob S.

DRYER WHIRLPOOL MEDX655DW1 Arrived onsite to replace parts ordered by previous tech. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete

Near Newport Ave, Austin, TX 78753
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site ,replaced filter head Nonwater leaks detected at time of service. Job complete ."

Near Church St, Bastrop, TX 78602
Noah D.

Noah D.

REFRIGERATOR LG LSXS26386S "Arrived on site to install evap motor, board and thermistor, installed all parts and retested, felt air flow on both compartments, instructed customer to give 24 hrs to temp. Complete"

Near Sundance St, New Braunfels, TX 78130
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT720PADM0

Near Lions Lair, Leander, TX 78641
David  Z.

David Z.

MICROWAVE KITCHENAID KEMS377DBL1 "Arrived on site to diagnose microwave / oven combo that was not working / dead. On arrival found the unit had power to the display for both halves. Found unit had an F0 code present, which displays if cancel is held down with no faults. Cleared out code by hitting cancel per tech sheet. Tested microwave and found it was heating properly. Set oven to bake, and it too was heating. Advised customer to avoid hitting the cancel buttons to trigger fault. All is working as designed and no repair was needed.

Near Mountain Lake Cir, Austin, TX 78750
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW8500DC2 arrived on site and inspected washer and did not find any saved error codes. Ran washer on a diagnostic cycle and found that it will spin out normally when the current loading method is used. Customer was still loading washer in the previous message. Also adjusted dryer door per Request. Water leaks from connections at time of service, job complete"

Near Amarra Dr, Austin, TX 78735
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Arrived on site and replaced strike on dishwasher and it is now closing properly. Ran a diagnostic cycle to confirm all operations are correct. No water leaks from connections at time of service, job complete"

Near Canyon Wren Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER MAYTAG MHW5630HW0 "Arrived on site found no saved error codes, and ran tests 1 through 11 and automatic test cycle 12 again and everything is working normally. Spoke with tech line again and they recommended replacing control board 7727234649. After replacement ran tests 12 again and everything past. Discussed correct detergent usage with customer, if issue returns Maytag will need to be referred to. No water leaks from connections at time of service, job complete"

Near Seneca Dr, Austin, TX 78737
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW0 Arrived on site and found unit to be operating as designed but customer had filling concerns. Instructed on best ways to increase water per load. All checks good.

Near Merrilltown Dr, Austin, TX 78728
David  Z.

David Z.

OVEN KITCHENAID KEBK276SSS02 Arrived on site and spoke with mrs. They will need to reschedule service for 2 appliances. No work performed at this time.; saved tckt

Near Portofino Dr, Austin, TX 78732
Tyler B.

Tyler B.

DRYER ROPER RED4516FW0 "Arrived to inspect unit with noise. Ran unit and found rolling assembly to be noisy, removed and replaced rollers and pulley with repair kit and tested good"

Near Brookfield Cove, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for a refrigerator that is still freezing product. I found the RC temp set at 39 degrees and the actual temp in the unit was 25 degrees. I found the dampener working as designed and no air leaks. I found the resistance reading bad on the ice box thermistor. I changed the ice maker harness. I called techline and spoke with Austin. The RC thermistor reading was at 7061 ohms and about 10 degrees out of range. Austin advise changing the RC thermistor. Austin stated the FC thermistor was the same as the RC thermistor that it doesn’t show in the parts breakdown. SR# 7727265719. While attempting to replace the thermistor I found the LED module not coming out and acting like it was partially foamed in. I called techline back and spoke with ED. Ed stated to go ahead and try to get it out by cutting the foam away. I was able to get it free without anything breaking. I replaced the RC thermistor. The unit is working as designed. Call complete.

Near Alton Pl, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site and installed new door ice, facia heater, UI and led control. Found no ice build up on rear wall of unit and all led lights functioning. Found right fresh food door gasket torn and causing air leak. Unit will need fresh food door gasket to repair. ; ordrng 1 W10846057 (gasket-fip)"

Near Lakeland Cir, Lago Vista, TX 78645
Richard P.

Richard P.

WASHER WHIRLPOOL MVWB765FW Arrived onsite for the washer not filling with water. Ran diagnostics and found that the water valve is not working. Replaced valve and washer tested good and no leaks detected. Complete

Near Canyon Lake, TX 78132
Al R.

Al R.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived to inspect dishwasher not powering on.Confirmed the complaint and removed and replaced the latch and control.Reassembled and unit still didn’t power on. Customer advised he will call an electrician to fix the power issues.Job complete

Near Ivy Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4616FW0 If a call back happens refer them back to whirlpool if it is the same issue. Arrived on site and inspected dryer and found no airflow with lint screen removed. Removed vent hose from rear of dryer and airflow has returned and several handfuls of lint is released into apartment. Reattaching vent hose removes airflow again. Explained situation to Apartment maintenance and they are argumentative they state they have already checked the vent and there is nothing wrong with it. They claim the dryer is not getting hot enough and expected it to reach temperatures closer to 300° reported situation to tech line for documentation. 7727303153

Near Brodie Ln, Austin, TX 78745
Clif L.

Clif L.

MICROWAVE JENN-AIR JMW2330WS01 Arrived on site to diagnose a microwave that is not operating properly. Tested all parts and components and I was not able to duplicate any failures with unit today. Advised homeowner without being able to duplicate the issue an accurate diagnosis is impossible. Homeowner had reset breaker to unit and problem has not reoccurred at this time. No further repairs to be done at this time.

Near Davis Mountain Cir, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived onsite for the refrigerator ice maker not working properly. Ran diagnostics and found error code E2 ice maker did not find home position. Ran an harvest test and ice maker did not complete the test did not find home position. Ice maker will need to be replaced. Complete

Near High Rd, San Marcos, TX 78666
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MZF34X16BW00 "Arrived onnsite and found unit operating as designed but with reports of having shut off and then turned back on. Replaced control. All else checks good, advised customer on repair"

Near Mussett St, Austin, TX 78754
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFHB2740PEAA "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker and it cycled. When I tested the fill tube, no water came out. I removed and replaced the valve and retested and the unit is operating as designed. I found a large amount of calcified debris inside the water valve. No water leaks observed during service, job completed."

Near Sierra Dr, Georgetown, TX 78628
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Arrived onsite for lights in unit not working and also unit not staying consistently cool. Tested unit. Found that control board was bad. Ran service test number 4. Unit tested good. No leaks at this time. Job complete

Near Duval St, Austin, TX 78751
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to replace gearcase, basket, and spanner nut. I thought I could use my dremel to cut the spanner nut, but I couldn’t and it broke the blade, I will need to order the outer tub as well. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 TECHS) and 1 W10512161 (tub asm)"

Near Durango, , TX 78636
Al R.

Al R.

WASHER MAYTAG MVWX655DW2 Arrived to inspect washer leaving residue on clothes.Confirmed the complaint and ran diagnostics test mode and unit tested as designed.Found the customer uses PODS 3 in 1 which has a white residue in the packaging.Advised the customer to use AFFRESH to clean unit and to simply use liquid instead of the pods.Job complete

Near Clare Island Bend, Pflugerville, TX 78660
Clif L.

Clif L.

DISHWASHER GE GDT545PSJ2SS Arrived on site to diagnose a dishwasher that is making unusual noise. Tested unit and found debris caught in drain pump. Removed debris and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Caffey Ln, Manor, TX 78653
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL GW397LXUS06 Arrived on site to replaced switch membrane. Replaced switch membrane test unit and unit test good job complete.

Near Treble Ln, Austin, TX 78704
Brandon C.

Brandon C.

REFRIGERATOR LG LMXS30776S/03 "Arrived on site to replace evaporator cover, control board, sensor, and heater that was diagnosed by previous tech. The evaporator cover which comes with the fan motors, and sensors, did not match the original. The plug ins were different. The control board looked he same except it was longer length wise which doesn’t work because the wire plug coming out of the cabinet will not reach the top of the control board. Submitted parts research. ; ordrng 1 CNOTE (PARTS RESEARCH) and 1 CNOTE (NEEDS FREEZER EVAP COVER WITH CORRECT PLUG INS, NEED ORIGINAL STYLE CONTROL SO THE PLUG INS WILL REACH) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Double L Dr, Dripping Springs, TX 78620
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived to install previously ordered parts. Replaced panel control, cap mag and diode, and transformer, found unit would work than give error again, found if door slammed it’ll work again for a few. Unit wil need door switches replaced to complete repair.; ordrng 1 CNOTE (RS 3/5/20) and 1 W11252186 (interlock UP) and 1 W11252187 (interlock LOW)"

Near Gerald Ln, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL MHW6630HW0 Arrived on site to install previously diagnosed parts. On arrival found issue not with tub but with vent. Called tech line and spoke with David (SR# 7727296168) was instructed to install vent deflector and to instruct customer on soap usage. Did as instructed. No water leaks present at time of service.

Near W Vienna Dr, Hutto, TX 78634
Andy  B.

Andy B.

DRYER WHIRLPOOL WGD4815EW2 "Arrived on site for dryer not heating. Tested and inspected unit and found failed therm fix, Ordering needed part.; ordrng 1 WP3387134 (thrmst-fix)"

Near Crystal Cove, Taylor, TX 76574
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSS48QTX03 "Arrived on site for no ice. Diagnosed faulty optics,replaced defective optics,power cycled unit,icemaker ran through a harvest,dumped ice and filled with water. Unit working as designed."

Near Navidad Dr, Austin, TX 78735
Jacob S.

Jacob S.

DRYER MAYTAG MEDB835DW4 Arrived onsite for unit not powering on. Tested unit. Found that control board was bad. In the process of changing control board. And tested to turn on. Found that the UI control panel was not responding. Ordered parts. Needs authorization. Rescheduled with customer ; ordrng 1 NEEDAUTHORIZATION (NEED AUTHORIZATION ) and 1 W11026442 (console) and 1 W11158457 (overlay)

Near Caleb Dr, Austin, TX 78725
Leonardo C.

Leonardo C.

MICROWAVE FRIGIDAIRE FGM0226NUFA Arrived on site to test unit for unit not working. Test unit and kind bad door. Ordering new door 5304519328 office to reschedule ; ordrng 1 5304519328 (DOOR STAINLESS )

Near Brodie St, Austin, TX 78704
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDS01FLSS6 Arrived on site to test unit for door not closing. Found unit not leveled correctly making door not shut. Pulled unit out and unit latching correctly. Advised customer he will need to get wood under unit to level unit.

Near Peregrine Falcon Dr, Austin, TX 78746
Kevin B.

Kevin B.

FREEZER WHIRLPOOL WRX986SIHZ00 "Arrived on site and inspected refrigerator and found fill tube to icemaker is frozen. Icemaker box shows signs of this being worked on before. Took pictures. Corrected ice heater line and ran tests 57, and 45 to ensure correct operation. No water leaks from connections at time of service, job complete"

Near Rutherglen Dr, Austin, TX 78749
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL MVWB880BW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed wash plate to bring and attempted to remove stator bolt. The bolt was seized onto the tub. Informed customer of issue and informed him we would need to order an exterior tub to perform full repair

Near Golden Gate Dr, Killeen, TX 76549
Richard P.

Richard P.

ICE MACHINE WHIRLPOOL KUIS18NNTS1 Arrived onsite for the ice machine making a noise. During testing found the ice machine was off. Turned machine on and could not duplicate the noise at this time. Customer stated that the ice machine will make the every 6 to 8 hours. Advised customer to take a Video of the noise when it comes back and to leave the ice machine on and call us back.

Near Lone Star Dr, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previously diagnosed controls, thermistor and scroll fan. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."

Near Seaholm Ln, Hutto, TX 78634
Noah D.

Noah D.

FREEZER WHIRLPOOL WRF736SDAM14 "Arrived on site to diagnose fridge for frost in freezer issue, upon inspection found the top shelf of freezer and roof of freezer with a large amount of frost build up, checked door position and retightened down screws, ordering new gasket. Office to reschedule ; ordrng 1 W10248749 (GASKET)"

Near Cambridge Dr, New Braunfels, TX 78132
Paul R.

Paul R.

OVEN WHIRLPOOL WOS72EC0HS01 Arrived onsite for a oven that has lines running across the display. Mr stated they had a power outage and the unit is working now. I found the unit not connected to the internet. I helped the customer connect the oven and enabled the remote setting. The unit is working as designed. Call complete.

Near Zelma Dr, Cedar Park, TX 78613
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install door for problems with switch, replaced door and moved over all electronics and hardware, tested all functions of dispenser, all functions returned. Job complete"

Near Wray St, Canyon Lake, TX 78133
Scott  M.

Scott M.

WASHER KENMORE 110.450884 Arrived on site for unit not spinning cloths out , customer has to use drain and spin . Found drain catch clogged full of junk . Removed obstructions . Unit tested normal . Nonwater leaks detected at time of service . Job complete .

Near Zapalac Rd, Smithville, TX 78957
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for customer complaint of unit not starting a cycle and beeping at random times, found faulty console, I replaced console, unit tested good."

Near Hill Country Skyline, Dripping Springs, TX 78620
James C.

James C.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and tested operation. Found cabinets are exactly 24” apart at top and 23 15/16” at mid way point. The pressure on unit from the cabinets is causing the door to hit the screw covers on the tub. Cabinets will have to widened to allow proper clearance. Job complete

Near Euel Moore Dr, Kingsland, TX 78639
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose a refrigerators with a no cool condition. Contacted tech line and spoke with Dustin. Advised him through video chat on pressure readings in unit (low -22, high 75) and the lack of UV dye in evaporator compartment and machine compartment. He advised most likely failure is refrigerant leak inside of cavity and unit will be exchanged. Whirlpool will follow up with customer to complete services.Sr# 7727299271"

Near Honeysuckle Trail, Austin, TX 78759
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to diagnose dishwasher for not starting, upon inspection found the washer immediately drained, replaced switch and drain still turned on immediately, replaced control and retested, functions returned. No leaks detected. Job complete"

Near Hedgestone, Canyon Lake, TX 78133
Scott  M.

Scott M.

REFRIGERATOR BOSCH B20CS30SNS/01 Arrived on site for no ice . Found bail arm broken and hanging down . Ordering ice maker . Auth needed . Please call to set return .; ordrng 1 11023236 (ICE MAKER ) and 1 AUTHO

Near McAllister Rd, Bastrop, TX 78602
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site to diagnose dishwasher that was not starting. Performed diagnostic and found F4E1 (wash motor electrical issue), F8E4 (drain pump electrical issue). Ran diagnostic mode and could not get drain pump to activate. Wash motor ran good, but not drain pump. Found voltage at drain pump.Ordering WPW10531320 drain pump. . ; ordrng 1 WPW10531320 (drain pump)"

Near Tweed Berwick Dr, Austin, TX 78750
Al R.

Al R.

OVEN JENN-AIR JJW2830IL00 "Arrived to inspect wall oven not working.Confirmed the complaint and called Whirlpool Tech line and spoke with STEVE @ Whirlpool Tech line.Advised Steve of issue and was told the Human Interface needs to be replaced.Ordering Console, which is a PSP item Also ordering control.Customer notified and will be scheduled from office for return service.Needs more work.; ordrng 1 W11346199 (CONTROL) and 1 W11348584 (CONSOLE)"

Near Tanksley Cir, Georgetown, TX 78628
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KUDF204ESB00 "Arrived on site to diagnose 2 drawer refrigerator making noise / not cooling. On arrival unit was shut down and fully defrosted. Turned unit on and enabled the icemaker. Unit began cooling immediately and no abnormal noises were heard, unit seemed like it was working fine. Advised customer we need to have the unit turned on, and also needs video if possible when the unit is experiencing issues. All seems to be working as designed at this time, and we would need to come back when unit is experiencing any Failures.

Near Flat Top Ranch Rd, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for cooling complaint. Per customer unit was making loud noise and not cooling,customer defrosted unit unit working after defrost,called tech support. Per tech support need to replace ui control Replaced ui control,ran diagnostics all test passed."

Near Bernstein St, Austin, TX 78745
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for a microwave with the cavity light staying on. I found the inner door bowed and not completely closing the right interlock switch. I replaced the inner door and adjusted the outer door and hinges. The unit is working as designed. Call complete.

Near Finley Mae Way, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBBR206ESS01 "Arrived on site and inspected evaporator cover and found it is dripping from point where evaporator cover drains, inspected operator drain again and did not find any issues used a quarter inch line to ensure drain is clear at the rear of the cabinet. Added sealant around perimeter where pan enters cabinet. Reported issue to tech line there is currently no service pointers that address this issue. 7727304277"

Near Shannon Oaks Trail, Austin, TX 78746
Tyler B.

Tyler B.

COOKTOP KITCHENAID W5CE3024XS00

Near Kersey Dr, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR LG LMX28987ST "Arrived on site to diagnose refrigerator that had a leak coming from underneath. Performed diagnostic and checked for leak. Found water running down the tubing that runs from the filter housing to the valve. There is a connector that was not sealing on the cracked tube.Ordered MJU62070602 tube.; ordrng 1 MJU62070602 (TUBING )"

Near Dawn River Cove, Austin, TX 78732
Luis M.

Luis M.

WINE COOLER WHIRLPOOL WUW35X24DS01 "Arrived on site for no cool. Removed evaporator cover found oil in drain and on weld joints diagnosed leak at evaporator. Ordering a new evaporator,uv drier and service valve job will need 2HRS; ordrng 1 2HRS and 1 W10782196 (EVAPORATOR ) and 1 W10913906 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV), used 1 W10913906 (ACCESS VALVE) from stock"

Near Palisade Dr, Austin, TX 78737

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