We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Andice, TX 78628
Lou
Job Details: 09/07/2022
"Arrived on site all previously diagnosed and ordered parts. Due to the oven door inner handle brackets being bent, the screws missing and the screws missing at the bottom the door, I removed and replaced the brackets and installed the screws. I removed and replaced the door gasket due to it being damaged and removed and replaced the switch harness and spark ignitor and tested the unit. Unit is operating as designed. I recommended that the customer clean the middle and back right burner heads as the unit warranty will not cover the replacement due to the amount of cooking oils/grease on them. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Austin, TX 78737
Luis
Job Details: 09/07/2022
"Arrived on site. Diagnosed a defective compressor,replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Austin, TX 78704
Luis
Job Details: 09/07/2022
Arrived on site. Removed defective fan installed new ice box fan ran diagnostics fan powered on.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
"Arrived on site to install previously diagnosed parts. I installed both tubes, the grid cutter, reservoir, and replaced the thermistor clip. I then cleaned out the rust in the ice bucket. I test the unit and found it running as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Del Valle, TX 78617
Matthew
Job Details: 09/07/2022
Arrived on site for washer not starting a cycle and lid lock light on. Upon arrival inspected unit and found indicator lights blinking signaling error codes. Found error code on display was due to no drain. Inspected unit further and found harness to drain pump not secured. Secured harness connections and tested. Unit is now operating properly. Discussed importance of not overloading unit to prevent basket from weighing down too far and obstructing drain pump connection. Job complete
We serviced a
KITCHENAID OVEN
Model KFID500ESS02
Near Lago Vista, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect range oven catching fire. Upon further inspection, the customer advised that the upper oven on their range began to produce heavy smoke and they feared it was on fire. I tested the oven on Bake at 370 degrees .Ike the customer had the last time they used it and monitored the unit. I found the metal plate with the broil element had old cooking grease/oils on it and they were getting hot and smoking (photos). I advised the customer of my findings and contacted Whirlpool Safety and advised them of my findings. They documented my findings and added info to Ref #7734487083. No repairs needed at this time, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Point Venture, TX 78645
Lou
Job Details: 09/07/2022
"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Leander, TX 78641
Lou
Job Details: 09/07/2022
"Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I tested all burners and found the front left burner takes too long to ignite and all burners flames needed adjusting. I removed the front left burner head and found slivers of metal in the gas flow ports closest to the ignitor. I removed the slivers and adjusted the burner head and re-installed and tested. Adjusted all flames and retested unit and it is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS3
Near Austin, TX 78744
Leonardo
Job Details: 09/07/2022
Arrived on site to replace cooktop glass. Replaced cooktop test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for dishwasher not draining properly. Upon arrival inspected unit. Found knockout not removed from disposal causing unit not to drain. Removed knockout and tested. All components are functioning properly. Ran express wash to clear standing water. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
Arrived onsite for refrigerator hinge pin still popping out after repair. Upon arrival inspected unit. Found hinge failed. Replaced hinge. Tested unit and unit is functioning properly. Door is now secured. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Austin, TX 78724
Matthew
Job Details: 09/07/2022
"Arrived onsite for top corner damaged and broken glass. Upon arrival inspected unit. Found freezer door damaged at top left corner, freezer shelf glass broken and top right rear severely crushed in. Also unit had gap in liner all the way across the bottom. Took pics and called tech line. Unit non repairable. Will refer to customer service. Provided SR#7734533226."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
"Arrived onsite to replace previously diagnosed parts. Replaced ice bucket, seal chute and coupling. Tested unit and unit is now dispensing ice properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a refrigerator with an issue with a freezer compartment drawer rack. Upon further inspection I found the upper drawer left side track with ice in the rails. I let the ice thaw and the rail began working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite for front left burner only working on high and not cycling. Upon arrival inspected unit. Found failed switch. Replaced switch and tested. Unit now heating and cycling properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
Arrived onsite to replace damaged doors. Replaced fridge doors. Unit is functioning properly properly. Job complete
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a cooktop with the front middle burner not igniting. I test the unit and found it sparking but not igniting. Upon further inspection I found the holes in the burner head severely clogged. I cleared the clog and the unit began working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for Leaking. Upon arrival ran diagnostics and there were no error codes. Ran auto test and could not duplicate leak. After series of questions with customer. It was determined that the leak happens mid way through wash cycle. I ran a quick cycle and during draining found water over flowing from standpipe. Advised customer to call plumber. No leaks are coming from unit at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
Arrived onsite for Heating Element - SP W11540964 - Special Project S17304 . Upon arrival inspected unit and replaced heating element. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
"Arrived onsite for does not cycle with water. Upon arrival test unit and there is water from supply to unit. Adjusted small kink in fill line. Ran a cycle, unit is receiving water correctly. Also test pump and unit is pumping water through spray arms as designed. No leaks present at this time. Job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cedar Creek, TX 78612
Joe Z
Job Details: 09/07/2022
"Arrived onsite to install previously diagnosed parts. Unit was unplugged and away from wall. Replaced UI, control, and thermistor. Restored power. Let customer know to give the unit ample time to cool to desired temps. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Canyon Lake, TX 78133
Andrew
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed UI control and main control. Replaced parts, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2022
"Arrived on site to replace previously diagnosed compressor. Replaced compressor, system held 135psi at 30mins of nitrogen with no signs of any leaks. Vacuumed system and charged to specs. Frost pattern developing ideally. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 09/07/2022
"Arrived on site to test unit for loosing power randomly. Found error codes f6e3 and f6e2(miscommunication between UI and ACU). Replaced control and UI, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Andrew
Job Details: 09/07/2022
Arrived on site to test unit for squealing sound when spinning. Found feet were sliding causing squeal. Flooring is very slick and advised customer to place grippers underneath legs to get rid of noise. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Seguin, TX 78155
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no heat, tested unit found incorrect voltage in junction box, L1-N 120VAC, L2-N 8vac and L1-L2 86vac, adjusted prongs on power cord and unit is now receiving proper voltage and is heating, advised customer to get electrician to replace outlet due to connections getting loose, at this time job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near McQueeney, TX 78123
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker cycling but valve not engaging, removed back panel and for power to the IM valve disconnected , secured connection, tested unit, unit now functioning properly, no leaks detected job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Killeen, TX 76543
Tyler
Job Details: 09/07/2022
Arrived on site for dryer not heating correctly and causing lint to stick on backside of lint screen. Upon further testing I found dryer overall functioning as designed but there was a clog within venting of home preventing airflow and unit to clog back up into lint screen area. Instructed customer on getting a dryer vent cleaning. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS09
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for broken interior glass. Replaced interior glass test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Austin, TX 78738
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit giving F8E4 error. Removed float test unit and found bad switch. Replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Dripping Springs, TX 78620
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for left front burner not igniting on time. Test unit and found loose connection at igniter secured connection test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not washing. Test unit and found unit not getting any water. Found water off to unit. Turned water on test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78748
Kevin
Job Details: 09/07/2022
Arrived on site and inspected dryer and found one leg is missing from incoming power. Sound plug is also burnt out but not terminal block. Removed plug from outlet and found outlet is also not showing correct power. Took pictures. Recommended that homeowner have an electrician inspect the outlet and plug will need to be replaced. job complete
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78748
Kevin
Job Details: 09/07/2022
"Arrived on site and inspected range and found bake element is burnt out, after replacing bake element set range to preheat an at 350? it is only showing 318 on thermocouple but bake element is now working properly. Replaced temperature sensor also, range is now operating normally, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Austin, TX 78739
Kevin
Job Details: 09/07/2022
"Arrived on site and replaced control board and control panel. Washer will now work properly ran calibration 52 and then automatic test 51 and both completed properly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Austin, TX 78749
Kevin
Job Details: 09/07/2022
"Arrived on site and found saved error code E5 on test 56, on test 57 icemaker cycles properly. Ran test 45 and it filled icemaker, test 36 and test 15 also work properly. Replaced icemaker And heater due to a possible Failed thermistor that generated error code. After replacement ran test 57 and 45 again, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Georgetown, TX 78628
David Z
Job Details: 09/07/2022
Arrived on site to diagnose refrigerator not cooling. No work performed today. Customer has already reset the unit and it's been cooling. They will contact us when unit is in staye of failure so we can make an accurate diagnosis since it's WAI at this time. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose washer that was not starting cycles. Checked error codes and found error for slow drain. Unit was caught in a drain loop due to reading pressure. I could feel water in the drain line. Ran unit and could hear/feel the drain motor working. Found drain hose is attached to another hose somewhere in the wall, and drains through a garden hose outside. Found that hose is kinked and causing a no drain condition. Once I unkinked the hose I ran the drain. It is now draining but super slow due to a small diameter garden hose. Customer advised they need to have a plumber come out and install a correct large diameter drain solution, since unit can not drain with all the back pressure from the small hose. Unit itself is working as designed, just needs to have drain resolved by plumber. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jarrell, TX 76537
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose dishwasher not finishing cycles. Customer advised that about halfway through the cycles the disposal is hot, and the GFCI trips and shuts off dishwasher and disposal. Checked outlet and found Hot / Ground backwards on outlet for dishwasher, and disposal reading 113v out of 120. Advised to have builder send electrician to correct incorrect wiring. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site , replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site , replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete."
We serviced a
JENN-AIR COMPACTOR
Model TC707S1
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site ,replaced directional switch . Unit is still doing same thing . Will need new motor .
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Waco, TX 76710
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that has power but will not display anything when the unit is turned on. Inspected unit and work area. The customer advised that the unit sounds like its turning on but there is no display. Advise that hes unable to see what selections and temperature the unit is set to. Did you confirm the customers complaint and did find the unit would start. Went ahead and replaced the user interface console and tested the unit. The unit began to illuminate and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waco, TX 76707
Jonathan M
Job Details: 09/07/2022
"Arrived on site for the refrigerator that is popping the freezer door open when they close the refrigerator door abruptly. Inspected unit and work area. The customer advised that if they close the door softly, the freezer door does not pop open but if they slam the door shut that he does pop the door open. Checked all gaskets and found all gasket sealing properly. Did explain to the customer that because of air distribution inside of her refrigerator and the fact that they have open air channels from the refrigerator compartment to the freezer compartment, when they slam the door, air pushes up into the freezer and can pop the door open with enough pressure. The customer did state that they are not having any other issues with temperature, moisture, or frost in either compartment. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/07/2022
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both slides and tested the unit. Customer was satisfied with the noise coming from the new slides. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorena, TX 76655
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that is making noises during operation. Inspected unit and work area. Did confirm the customers complaint and disassembled the unit. Found a dent on the right rear panel that caused the blower wheel housing to be somewhat dislodged and rub up against the blower wheel when the unit was running. Knocked out the dent and repositioned the blower wheel housing back to its original location. Tested the unit in the unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Lorena, TX 76655
Jonathan M
Job Details: 09/07/2022
Arrived on site for a dryer that wont power on but will turn on the drum light when the door is opened. Inspected unit and work area. Did confirm the customers complaint and check voltage going to the control. Found proper voltage. Checked voltage going to the user interface and found proper voltage but no buttons would turn on the control panel. Replaced the control panel and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Nolanville, TX 76559
Tyler
Job Details: 09/07/2022
Arrived on site for refr needing previously diagnosed sealed system repair. Upon arrival reconfirmed issue and recovered 5.25oz of refrigerant. Installed drier compressor and access port. Pulled vac and charged system with 5.25oz of refrigerant. Found pressures stabled at 150/3(h/l sides) found evap coil frosting over evenly. Informed customer to give unit 24 hrs to stabilize temps and additional 24 hrs to fill ice bucket up. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Tyler
Job Details: 09/07/2022
Arrived on site for dryer making loud noise. Upon arrival confirmed noise and complaint. Found cause of noise were rollers failing. Replaced rollers and found noise gone and unit working as designed. Call complete
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
"Arrived on site to inspect burner not igniting. None of the burner have spark.Tested at module block 120vac. Replaced spark module, tested unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Round Rock, TX 78681
Vincent
Job Details: 09/07/2022
Arron site to install previously diagnosed parts. Installed new evaporator and then vacuumed the system. I then charged the system and tested had a good frost pattern on the evaporator. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for a rang that has a front right burner that will not ignite. Upon inspection I found that the ignitor was separated and not sending spark where it needs. I replaced the ignitor and tested unit and found unit operating as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Pflugerville, TX 78660
Wesley
Job Details: 09/07/2022
Arrived onsite for water leak and determined the cause to be a collapsed evap drain grommet. Called techline and documented with Scott. Sr#7734533863 customer will need to follow up with whirlpool customer care for a non repair solution.
We serviced a
WHIRLPOOL WASHER
Model WTW4655JW2
Near Austin, TX 78752
Wesley
Job Details: 09/07/2022
Arrived onsite and found bad latch. Repaired by replacing latch. Unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Pflugerville, TX 78660
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a refrigerator with an ice container not releasing from ice compartment. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best procedures for releasing a stuck container. No further repairs needed and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, TX 78732
David S
Job Details: 09/07/2022
"Arrived on site for dishwasher not disclosing the soap out of the dispenser. I inspected the unit and work area. I confirmed the customer is using pods. And they do put them in the dispenser and sometimes at the bottom of the unit. I found no fault codes. I ran a cycle and visually verified all three levels do come on and spray. I pulled the second level spray arm and the manifold and found them clear of debris and allowing water to flow. I pulled the inlet funnel on top of the motor and found it clear. Based on the picture the customer provided I found the dispenser only partially opened with the pod stuck. I called techline and spoke to Adrian, SR# 7734534463. He advised the pod may be getting the dispenser door stuck and not allowing it open fully. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78758
David S
Job Details: 09/07/2022
Arrived on site for fridge intermittently freezing food. I inspected the unit and work area. I found the diffuser thermistor open. I replaced the diffuser. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Austin, TX 78753
Scott
Job Details: 09/07/2022
Arrived on site for unit taking multiple times to dry loads . No kinks in vent hose . Temps are cycling within range . Air flow meter test found poor air flow .recommended to customer to have maintenance clean out exterior venting . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78702
Luis
Job Details: 09/07/2022
Arrived on site for loud noise. Diagnosed noise from damper control replaced defective damper control
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a refrigerator making a loud abnormal sound. On arrival the customer stated the sound seems to come from the upper part of the RC. I put the unit into diagnostics mode and found the damper making the noise. I installed a new damper and test the unit. I found the unit now working as designed. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, TX 78669
Justin
Job Details: 09/07/2022
Arrived on site for a ice machine with water constantly running. I test the unit and found the valve would shut off properly when the recirculating pump started. I let the unit run a harvest and found it created a normal size thick piece of ice. I could not replicate an error on the unit. I called techline and spoke to Anthony and received SR# 7734532571. Anthony agreed that the unit is working as designed. He also had me walk through the theory of operation through with the customer. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Dripping Springs, TX 78620
Justin
Job Details: 09/07/2022
Arrived on site for a refrigerator making a loud sound. On arrival the customer stated they felt the unit is just louder than it should be and it is constant. They were unsure if it is just supposed to be a little louder or not. I checked temps and found them good. I then manually activated all airflow components and the compressor. The customer stated the compressor sound is what they were referring to. I found all sounds as designed. I advised the customer on how the unit should sound. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no ice production, tested unit found ice maker cycling but not filling with water, check water valve and found it closed, opened valve, cycled IM, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model WVW73UC0LS0
Near Marion, TX 78124
Andrey
Job Details: 09/07/2022
"Arrived on site to test unit for no power, tested unit found 120VAC in junction box but no functions, exposed wiring harness and found loose power connection, secured connection, tested unit, unit now running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6000XG0
Near Round Rock, TX 78681
Vincent
Job Details: 09/07/2022
"Arrived on site for dryer, inspected unit and work area. Entered in diagnostics and found stored error codes F4E4 F4E3 F3E6 F2E1.Tested all fuses and element and they all checked good. I tested proper voltage and it was also good tested voltage at the relay. Removed the control from cover and found it shorted. Will need control and then confirm proper air flow; ordrng 1 WPW10378252 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Georgetown, TX 78628
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose washer leaking from front left corner of unit. Ran unit with rear panel removed and watched unit with camera as well. Found evidence of leak in front left corner. Found hoses good, valve good, bellow good, and drain good. Dispenser housing is typical cause of leak in front left corner. Ordering dispenser. Units stacked, customer will unstack prior to return visit.
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Bastrop, TX 78602
Joe Z
Job Details: 09/07/2022
"Arrived onsite for Dryer will turn but it isn't heating. Upon arrival test unit. There I no heat on timed dry. Found unit heating and cycling correctly on sensor drying. Need to replace timer; ordrng 1 W10846428 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Austin, TX 78746
Scott
Job Details: 09/07/2022
"Arrived on site for load still damp after end of cycle . Ran diagnostics, washer making rattling noise . Found slider slipping off hub. Ordering Gear case ,slider . No water leaks detected at time of service; ordrng 1 W10447975 (Slider) and 1 W10868473 (Gear case)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Waco, TX 76710
Jonathan M
Job Details: 09/07/2022
"Arrived on site for a washing machine that is not spitting out clothes. Inspected unit and work area. The customer advised that the unit keeps making this popping sound and will not finish its way into spin. When the unit to diagnostics and found an F7 E4 (basket re-engagement failure) error code. Just the unit in another test in the unit ran as designed. Tested the unit between education in spend several times and good night replicate the issue. Advise the customer and she was most likely with his later if that is still continuing our problems. Customer is wanting to proceed with repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS2
Near Leander, TX 78641
Vincent
Job Details: 09/07/2022
"Arrived on site for microwave, inspected unit and work area. I disassembled unit and was going to install new control and found it was not the correct one. Ive ordered the correct one. CX will not be available once the new part arrives, they have left us the garage code to enter the property. They also would like the same tech to return. ordrng 1 W10810046 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW01
Near Austin, TX 78731
David S
Job Details: 09/07/2022
"Arrived on site for ice and water not dispensing. I inspected the unit and work area. I found both paddles not registering being hit. I tested p6 at the Niagara board and found no voltage when the paddles are pressed. I could not find a parts break down for this model engineering digit 01. I am ordering a parts research on the paddles and the UI assembly; ordrng 1 W10789107 (Control kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Austin, TX 78758
David S
Job Details: 09/07/2022
"Arrived on site for fridge lights flickering, and the unit not producing ice properly. I temp tested the freezer and the ice box. I found the freezer at 10 degrees and the ice box at 34. I found one of the leds out underneath the ice box. I found the compressor hot to the touch, and no ice build up on the fc evaporator. I am ordering a Led module, and a sealed system repair for the unit. The office will reschedule when we have eta on the parts. ordrng 1 W11462342 (Led module) and 1 W10832994 (Compressor) and 1 WPW10608485 (Fc evaporator) and 1 W11492867 (Rc evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on ice not dispensing. CX said that metal piece had fallen out of dispenser. On inspection the ice bin dispenser gear had shared off. The ice maker is producing plenty of ice. No leaks observed during service.; ordrng 1 W11347840 (Ice bin) and 1 W11240062 (Mounting plate assembly) and 1 2305382 (Rubber boot)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on site to inspect door not closing correctly. We squared the chassis. The left door would not close correctly. The the left RC door has a twist to the door that did not improve once we squared the chassis up. Order new door. No leaks observed during service. ordrng 1 13107888SQ (Left door)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Georgetown, TX 78633
Maurice R
Job Details: 09/07/2022
Arrived on site to inspect WOC display flashes. On inspection I notice that it does not power down after the display flashes. Reverse the main control board for next visit and ordering the UI. I dont think we will need the main control board.; ordrng 1 W11297728 (SS UI)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Killeen, TX 76542
Tyler
Job Details: 09/07/2022
Arrived on site for washer failing to cycle correctly. Upon arrival confirmed issue and found f7E1 in diagnostics again. After further testing I found shifter had failed. Replaced actuator and capacitor. Reassembled and l led unit. Tested and found screeching noise gone and unit cycling as designed in normal operation. No leaks present call complete ; ordrng 1 W11398781
We serviced a
WHIRLPOOL FREEZER
Model WRT138FFDW01
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for refrigerator that is not cooling.upon arrival I heard the compressor attempting to run but it would turn off and the attempt to run again. I swapped out the start device and found that the unit would spik to 20 amps and then shut off. I and ordering ss R600 2hrs. Office to order parts and reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Georgetown, TX 78628
David Z
Job Details: 09/07/2022
Arrived on site and installed new door due to dings on existing door. Installed new door and found scrape under handle. Reordering door and screws. Office to schedule. ; ordrng 1 W11436967 (Door) and 2 W11449276 (Screws)s
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect oven not setting temp and making noise. CX reports that when she opens the oven up when food is done, the UI looses its mind. CX has a video of this. You can hear the relays clicking and the UI flashes and flickers. I could not reproduce this result onsite. Ordering W11600355 (UI panel control) and will be returning with the main control. Office to RS.; O-emld tckt"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
"Arrived onsite for double wall oven that is just flashing the screen on and off. Upon arrival I confirmed that the unit was doing this. I tried power cycling the unit and found no change. I then replaced the control and found no change. Cx will have to have his builder come out and fix the Installation of the unit is is missing half the board the it supposed to support the unit Above the drawer see pix. I am ordering 1x console, main harness, console harness,and the Manager, Appliance (Without Power Supply). Office to reschedule ; ordrng 1 W11261169 (Manager, Appliance (Without Power Supply)) and 1 W11225364 (HARNS-WIRE) and 1 W11233570 (Harness, Console) and 1 W11297709 (CONSOLE)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Austin, TX 78704
Luis
Job Details: 09/07/2022
Found broken cover on dispenser ordering new cover; ordrng 1 W11519867 (Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0N
Near Austin, TX 78723
Matthew
Job Details: 09/07/2022
"Arrived onsite to replace previously diagnosed parts. Tested unit and found rust appears to be developing from the inner door. Rusting is not random, but is developing in the same areas each time. Ordering Inner panel, dispenser, vent, and bringing back sump and motor. Set for 2 hrs. Office to reschedule ; ordrng 1 W11559689 (Inner panel) and 1 W11606677 (Seal) and 1 W11412300 (Dispenser) and 1 W11088985 (Control bracket) and 1 W11545290 (Deflector) and 1 W11414073 (Vent)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near New Braunfels, TX 78130
Andrew
Job Details: 09/07/2022
Arrived on site to test unit for not cooling properly and clicking sound. Found compressor extremely hot and kicking out on thermal. Recommend sealed system repair. Ordering parts for r134a system. Needing two hours on return visit. Office to reschedule. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10487115 (Condenser) and 1 Nitrogen (Nitrogen) and 1 WPW10143759 (UV drier) and 1 W10913906 (Access)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78739
Leonardo
Job Details: 09/07/2022
Arrived on site to test unit for unit not having power. Test unit and found unit getting 120v. Found opened fuse on wire harness. Ordering new harness office to reschedule ; ordrng 1 W11344507 (Main harness)
We serviced a
WHIRLPOOL RANGE
Model KFGC506JSS01
Near Austin, TX 78756
Scott
Job Details: 09/07/2022
"Arrived on site for left and right burners not lighting or taking really long time to ignite . Also fan is making a slight rattling noise . Replaced burner heads ,adjusted flame ar valve , didnt fix lighting issues . Ordering caps, Igniters , noise kit . No gas leaks detected. Call to set return ; ordrng 2 W11238757 (Igniter lf rf)s and 1 W11121390 (Caps) and 1 W11175143 (Noise kit)"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Austin, TX 78732
David S
Job Details: 09/07/2022
Ordering a belt and cam to complete the repair. The office will reschedule.; ordrng 1 WPW10006384 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78757
Wesley
Job Details: 09/07/2022
"Arrived onsite and found ui housing out of place, restored function but then unit populated an f2e2 error. Ordering ui housing to repair. Office to reschedule. ; ordrng 1 W11368911 (Ui housing)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Austin, TX 78759
David S
Job Details: 09/07/2022
Arrived on site for fridge gasket being torn. I inspected the unit and work area. I found the right door gasket torn. I am ordering the gasket to complete the repair. Reschedule for Tuesday 9/13/22. ; ordrng 1 W10917313 (Fridge door gaskets)
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
David S
Job Details: 09/07/2022
Arrived on site for range turning off heat. I Inspected the unit and work area. I found fault code for stuck key in diagnostic. I am ordering a control to complete the repair.; ordrng 1 W10894098 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78758
Scott
Job Details: 09/07/2022
Arrived on site for leaking . Found tub dented back right side . Ordering tub . Call to set return ; ordrng 1 W11158115 (Sound pad) and 1 W11120458 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Jarrell, TX 76537
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose refrigerator that isn't making ice. Examined icemaker and found fill tube frozen over. Found service pointer W11560805 applies for frozen fill tube. Unit level. Ordering fill tube, icemaker, and valve all to be replaced per service pointer. Office to schedule. ; ordrng 1 W11397137 (Icemaker) and 1 W11395429 (Fill Tube) and 1 W11455388 (Valve)"
We serviced a
GE REFRIGERATOR
Model PFE28PMKBES
Near Georgetown, TX 78626
David Z
Job Details: 09/07/2022
"Arrived on site to diagnose refrigerator that is not cooling in the refrigerator compartment. Checked evaporator and found the RC evap fan is seized and not cooling. Replaced fan and tested. Verified new fan working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, TX 78634
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose a refrigerator that is over cooling in the rc. Found air channels blocked preventing proper airflow through unit. Advised customer on findings and all other parts and components check good. No further repairs needed and no leaks were found at time of service.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Round Rock, TX 78665
Cliff
Job Details: 09/07/2022
CArrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc caused by miscommunication between sensors and controls. Homeowner is already in process of replacing unit and doesn't wish to proceed with repairs.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Cliff
Job Details: 09/07/2022
Arrived on site to diagnose an oven that is not responding to user input. Found ui malfunctioning and it would need to be replaced to complete repairs. Customer wants to contact Whirlpool prior to approving repairs
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Round Rock, TX 78665
Vincent
Job Details: 09/07/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not working. Inspected unit and found door switch broken. I repaired the unit and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Austin, TX 78717
Vincent
Job Details: 09/07/2022
"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a test cycle and found everything good. Titled unit backwards and found gear case oil on tub and splutch kit. I installed new gearcase, splutch kit and actuator. Tested unit after installing all parts and unit is now operating as designed. No leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
Arrived onsite for a rang that is no longer heating. Upon inspection I found that the ignitor was burnt out. I installed new ignitor and tested unit and found unit operating as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Leander, TX 78641
Kimo
Job Details: 09/07/2022
"Arrived onsite for AFTER CYCLE COMPLETES, UNIT HAS TO BE UNPLUGGED/PLUGGED BACK IN TO START AGAIN.. upon inspection I found that there was no code stored and the unit would run fine in diag mode. I gained access to the inner door and found moisture in the console, I I replaced the control because it may have a failing relay as Dancing by the Symptoms shown.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Liberty Hill, TX 78642
Paul
Job Details: 09/07/2022
"Arrived onsite to inspect range not heating correctly. I temperature tested the range at 350? and it read that it was preheated at 360?. The high cycle was at 372?. Offset unit by -5 and tested at 350?. Unit is now cycling at 345? low and 354.5? high.