Service History 929

Near Round Rock, TX 78664
Andy
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 04/25/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived onsite for customer complaint of front load washer not letting cold water into unit and getting F3E1 error. Tested unit and found cold water solenoid not opening WPW10247306 (Valve) Removed and replaced water valve assembly. Reassembled and tested unit. Unit now fills,washes,drain and spins as intended. All water connections were dry at time of service."
Near Georgetown, TX 78633
Joel G.
Job Details: 04/25/2019
DISHWASHER KITCHENAID KDTE104ESS2 "Arrived on site to diagnose dishwasher not washing. Ran diags and found wash motor growling and not recirculating water. Verified faulty wash motor. Replaced, ran diags and verified operations. Verified no water leaks at time of svc call.
Near Kyle, TX 78640
Kevin
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site and inspected refrigerator and found icemaker fill tube is frozen , thawed it out with steamer and cycled icemaker and it is working properly. If situation happens again tech line will need to be called, there is no service pointer to address this issue. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Wesley
Job Details: 04/25/2019
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site and found unit operating properly and quietly. Advised customer will not need any repairs
Near Leander, TX 78641
James
Job Details: 04/25/2019
RANGE WHIRLPOOL KGRS303BSS Arrived on site and tested operation. I found the oven light stays on. Tested bake cycle and found unit will begin to heat and then shut off. Inspected control and ignition board and found both to have failed. Unit will require control and ignition board to repair.
Near Wimberley, TX 78676
Luis
Job Details: 04/25/2019
REFRIGERATOR MAYTAG MFI2665XEW6 "Arrived on site for water leaking. Diagnosed frozen drain due to clogged drain duct. Installed updated drain tube kit, defrosted drain checked water flow through drain good draining correctly.
Near West Lake Hills, TX 78746
Scott
Job Details: 04/25/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 Arrived on site for fresh food doors popping open when shutting the doors . Found mullion springs not keeping tension . Ordering mullion . . No water leaks detected at time of service . ; ordrng 1 W10732110 (rail-mulln)
Near Austin, TX 78724
Joseph C.
Job Details: 04/25/2019
DRYER MAYTAG MEDB765FC0 Arrived on site for “unit smoking and smelling of smoke” complaint. Inspected unit and found massive amounts of lint from lint trap to exhaust of unit. Cleared lint from unit and instructed customer to have home venting cleared before next operation. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78726
Lou
Job Details: 04/25/2019
OVEN WHIRLPOOL WOS92EC0AS00 "arrived on site to inspect oven not heating. Upon further inspection, I checked ohms to the TOD and found it open. I verified ohms to the elements and fan motors. Removed and replaced the TOD and tested the unit and it began to heat. I tested until the unit reached 180 degrees. Unit is operating as designed, job completed."
Near Harker Heights, TX 76548
Al
Job Details: 04/25/2019
DRYER MAYTAG MEDB835DW4 Arrived to inspect dryer door not closing properly.Confirmed the complaint and installed a door catch.Unit now operates as designed.No lint observed at the time of service.JOB COMPLETE
Near Elgin, TX 78621
Andy
Job Details: 04/25/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Arrived on site for refrigerator tripping breaker. Tested and inspected unit and could not get to reproduce issue. Called tech line and spoke with Bruce Made aware of issues checked amp draw, found within range. Was asked if refrigerator was on GFCI breaker and made aware that it is. Was instructed that is the issue. Informed tech line that unit is 3 years old and never had this issue before. Was again instructed that is the issue and that a standard breaker will need to be put in place if allowed. Instructed customer. No water leaks present at time of service.
Near Austin, TX 78745
Scott
Job Details: 04/25/2019
REFRIGERATOR FRIGIDAIRE GLHS68EGPB0 "Arrived on site for controls dead . Previous company had replaced water paddle and after repair unit will not stop trying to dispense ice . One of the boards has shorted out . Ordering both power boards and ribbon cable . Need autho . Harvested IM unit filled . Nonwater leaks detected at time of service .; ordrng 1 241680002 (harness-ribbon cab) and 1 241708102 (pc board,power) and 1 241708306 and 1 AUTHO"
Near Austin, TX 78731
Tyler B.
Job Details: 04/25/2019
OVEN JENN-AIR JJW2427DB00 Arrived on site for console replacement . Replaced and tested good all functions working
Near Austin, TX 78717
Lou
Job Details: 04/25/2019
MICROWAVE WHIRLPOOL WMH75021HZ0 "arrived on site to inspect microwave door latch issue. Upon further inspection, I found the bottom door switch cam in the closed position. Once I removed the interlock, I found the cam jammed and would not reposition to show open door. Also found that the switch was open as well. I removed and replaced the switches/interlocks and tested. The unit operated as designed, job completed."
Near Georgetown, TX 78628
James
Job Details: 04/25/2019
DRYER LG DLEX3470W Arrived on site and found unit runs but no heat. Tested components and found a failed heater assembly. Vacuumed lint from unit and installed new heater assembly. Tested operation and found unit working properly. Job complete
Near , TX 78628
Jonathan S
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not dispensing correctly. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found wash motor not activating. Removed failed sump and installed new. Ran automatic cycle and monitoredChecked rinse aid dispenser and found unit working area. Found customer was filling for each use. Monitored test cycle. All tested good, no water leaks present."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site to diagnose dishwasher’s upper rack falling. Found faulty stoppers. Replaced and tightened rails where stopped slide onto. Informed customer of dishwasher setting to allow best washing performance and drying. Verified operation and verified no water leaks at time of svc call.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/25/2019
DRYER AMANA NED4655EW1 Arrived on site for the unit will not heat. Tested the unit and found the unit will turn on but no heat. Found the heater is grounded and also the cut off fuse has no continuity. Replace the cut off fuse and heater element and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/25/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for “washer stops in mid cycle” complaint. Inspected unit and found motor not working, just humming. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78750
Tyler B.
Job Details: 04/24/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Arrived on site for unit not starting. Found 120v but. Not powering on, replaced control and tested good, no leaks on site"
Near Waco, TX 76707
Al
Job Details: 04/24/2019
OVEN WHIRLPOOL WFG515S0EB1 Arrived to inspect gas cooktop range not working. F1E1 was displayed on the control.Removed and replaced the control. Reassembled the unit and unit tested as designed.JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 04/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site and found oven rack bowed in center. Installed new rack. Job complete
Near Round Rock, TX 78665
Andy
Job Details: 04/24/2019
WASHER GE GFW450SSM1WW Arrived on site for washer making loud noise. Tested and inspected unit and found motor and belt dislocated and rubbing against plastic. Reseated motor and belt. Tested unit and all operations are normal. No water leaks present at time of service.
Near Florence, TX 76527
Arthur B.
Job Details: 04/24/2019
COOKTOP AMANA AER6303MFS1 Arrived onsite for customer complaint of rear element not coming on range. Found element and switches shorted. Removed and replaced switches and elements. Reassembled and tested. Both work as intended. No other issues found.
Near Austin, TX 78744
Scott
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site , replaced drain hose and wash plate . Unit is still not hooked up to water supply . Manually tested unit all checked normal . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78745
Leonardo
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not getting water in. Test unit and found fill valve connection was a off. Secured fill valve connection test unit and unit getting water job complete.
Near Austin, TX 78759
Wesley
Job Details: 04/24/2019
WASHER UNKNOWN HLC1700AXW Arrived onnsite and found haier washer dryer combo with door locked and throwing fc error when cycles attempted. Ge service matters stating control not sensing motor and motor needed if tub has not cracked and leaked. Unit will need motor. ; ordrng 1 WH18X27723 (MOTOR PCB )
Near The Hills, TX 78738
Luis
Job Details: 04/24/2019
FREEZER WHIRLPOOL F20BBA Arrived on site for recall issue. Installed recall kit to defrost heater followed all instructions in kit powered unit on unit working as designed. Repair covered under rework
Near Austin, TX 78758
Wesley
Job Details: 04/24/2019
DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer noise and found left rear roller to tick slightly because drum appears to have slight sharp imperfection. Leveled unit and corrected noise by adjusting drum. Some noise still present but within range.
Near Austin, TX 78747
Scott
Job Details: 04/24/2019
REFRIGERATOR KITCHENAID KRSC500ESS01 "Arrived on site for frost build up and freezer light out . Found upper freezer gasket not sealing properly and light not working . Switch tested good . Replaced light ,unit is functioning properly . Ordering freezer gasket . . No water leaks detected .; ordrng 1 WPW10355585 (gasket-fip)"
Near Round Rock, TX 78681
Lou
Job Details: 04/24/2019
MICROWAVE WHIRLPOOL WMH73521CS5 "arrived on site to inspect microwave start button not working. Upon further inspection, the customer advised that when they went to press start on the microwave, it would not come on and she noticed that the light would not come on when opening the door. I tested the switches and when I opened the door, the light did not come on. I removed and replaced the switches and tested the unit several times and the unit operated as designed. I advised the customer to not pull down on the door when opening and to not slam the door as it will damage the switches. Job completed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/24/2019
REFRIGERATOR KITCHENAID KSRS25QAAL01 Arrived on site for unit leaking water. Tested icemaker and water dispenser. All was dry. House floor was dry as well when I arrived. However the defrost drain pan was not completely installed in its location. Suspect that may have been the issue.
Near Austin, TX 78717
Lou
Job Details: 04/24/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "arrived on site to install previously diagnosed and ordered part. Due to the console freezing up, I removed and replaced the console and tested. Unit operated as designed. Job completed."
Near Marble Falls, TX 78654
Cliff
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that is not draining. Found broken glass obstructing drain pump from running. Removed all debris from pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Al
Job Details: 04/24/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer not draining. Tested unit and found a defective latch and drain pump. Removed and replaced the both latch and drain pump.Reassembled the unit and unit tested as designed.Calibrated unit.JOB COMPLETE
Near Lakeway, TX 78734
Paul
Job Details: 04/24/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived onsite for the dishwasher with water remaining in the tub at the end of the cycle. I found the drain pump not running because there was a piece of glass in it (see pic). I removed the sliver of glass that was jamming the impeller and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete. Use Authorization
Near Waco, TX 76710
Al
Job Details: 04/24/2019
WASHER GE GFW450SPM1DG Removed and replaced the below THD ordered for the repair.Job complete
Near New Braunfels, TX 78130
Kevin
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found no ice production, set refrigerator into diagnostic cycle and started test 57 and icemaker motor would not move. Disassembled upper section of refrigerator and replaced ice maker and ran test 57 again and icemaker turned properly. Ran test 45 and confirmed Icemaker filled with water. Recommended that customer discard first batch of ice. No water leaks from connections at time of service
Near Pflugerville, TX 78660
Andy
Job Details: 04/24/2019
DISHWASHER IKEA IDT870SAGX0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/24/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to replace user interface for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
James
Job Details: 04/24/2019
WASHER MAYTAG MVWB765FW3 Arrived on site and installed new gear case. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Waco, TX 76705
Al
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Arrived to inspect refrigerator not dispensing. Confirmed the complaint and removed and replaced the housing.Reassembled and unit tested as designed.
Near San Marcos, TX 78666
Kevin
Job Details: 04/24/2019
RANGE WHIRLPOOL WFE540H0ES2 "Arrived on site and inspected range and found terminal block has failed, main harness will also be needed. Will also bring back control board to ensure repair on the next visit. Customer will need to get a new four prong power cord as well.; ordrng 1 W11134549 (MAIN HARNESS ) and 1 WPW10586737 (cntrl-elec)"
Near Meadowlakes, TX 78654
Cliff
Job Details: 04/24/2019
DRYER WHIRLPOOL WED49STBW Arrived on site to diagnose a dryer that is damaging clothing. Tested unit and found sensor bar is not fully mounted causing them to catch clothes. Remounted bars properly and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78731
Tyler B.
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRT541SZDDM00 "Arrived on site for unit with loud fan, removed cover and found drain clogged with debris, causing ice to build up to fan. Cleared drain and ice and tested good, no,leaks on site"
Near Georgetown, TX 78628
Jonathan S
Job Details: 04/24/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer sometimes not filling and making noises when on. Inspected unit and work area. Found water dripping from inlet valve. Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F8-E3. Found faulty inlet valve. Will need to replace valve. If problem continues will need to check water pressure to unit. ; ordrng 1 W11222849 (INLET VALVE ASSEMBLY )
Near Austin, TX 78750
Tyler B.
Job Details: 04/24/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for unit making noise, found unit making belt screech type of noise, but unit is Direct drive, and uses no belts ordering stator and rotor; ordrng 1 CNOTE (OFFICE RS ) and 1 W11314361 (ROTOR ) and 1 W11314659 (STATOR)"
Near Austin, TX 78745
Leonardo
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test unit and found black wires not connected at junction box. Secured black wires test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78759
Wesley
Job Details: 04/24/2019
MICROWAVE WHIRLPOOL WMH53520CS5 Arrived on site and found no display and replaced control. Unit is now operating as designed.
Near Round Rock, TX 78665
Andy
Job Details: 04/24/2019
WASHER GE GFW450SSM1WW Arrived on site for for washer still making loud noise. Tested and inspected unit and found issues with shocks and suspension springs. Ordering parts and will return Left unit unplugged and instructed customer not to use unit unit after repairs are made. No water leaks present at time of service.; ordrng 4 WH01X20826 (SHOCK)s and 2 WH05X10012 (SPRING )s
Near Austin, TX 78725
Joseph C.
Job Details: 04/24/2019
MICROWAVE AMANA AMV2307PFS0 "Arrived on site for “noisey, sparky and burnt smelly operation” complaint. Inspected unit and found burned diode, capacitor and faulty magnetron. Removed and replaced magnetron, capacitor and diode. Tested unit. Unit is performing as designed."
Near Austin, TX 78722
Joseph C.
Job Details: 04/24/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 "Arrived on site for “freezer door will not close all of the way, on the left side”complaint. Inspected unit and found condensation collected on mullion and running down to freezer door gasket. This can cause all manner of hardships in the freezer compartment(icing up and causing difficulty in freezer door operation). Freed ice from door and set humidity control to on position. Lubricated freezer door slides. No leaks detected, at time of service.
Near Austin, TX 78728
Lou
Job Details: 04/24/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not drying. Upon further inspection, I opened the door and turned the unit on while holding the door switch closed and found the element working and heating. Using a dryer vent test kit, I tested the airflow in the unit and it failed three tests. I removed the vent hose in the back of the unit and the unit passed. I never heard any noises from the unit. I advised the customer of my findings and recommended they have the vents checked. No lint observed during service, job completed."
Near Austin, TX 78750
Tyler B.
Job Details: 04/24/2019
OVEN WHIRLPOOL GBD307PDS5 "Arrived on site for part replacement after diag, replaced door glass, and 4 hinges .
Near Austin, TX 78741
Luis
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for damaged door. Left damaged fresh food door. Removed damaged door installed new fresh food door installed nameplate checked door seal good.
Near Spicewood, TX 78669
Brandon
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site to replace fill tube for ice maker, after replacing unit tested good."
Near Austin, TX 78748
Luis
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for cooling issue. Found defective fresh food thermistor,prev company installed thermistor in incorrect location. Installed new harness assembly secured thermistor to correct location on suction line using foil tape and a zip tie. Found ui unresponsive during some diagnostics test found main control not powering unit back on. Installed new ui and main control powered unit on unit powered on and started cooling."
Near Austin, TX 78717
Lou
Job Details: 04/24/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not turning off. Upon further inspection, I turned the unit dial to timed dry and immediately, I could hear the timer making a loud noise. I turned the unit on with the door open and holding the door switch closed and found the element glowing in the back of the drum and after a few minutes, the timer had not advanced. When I pulled the console to inspect the timer, I found the timer extremely hot to the touch. I removed and replaced the timer and tested on fluff air no heat for approximately five minutes and the timer advanced and then the unit stopped when the timer reached off position. No lint observed during service, job completed."
Near Austin, TX 78748
Robert
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived to replace control found we will also need harness . Test with and without new control to see if needed. ; ordrng 1 W11170612 (HARNESS )
Near Austin, TX 78728
Lou
Job Details: 04/24/2019
OVEN WHIRLPOOL WFC310S0ES3 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, rear door latch assembly, and oven light. Tested the unit and it operated as designed. Job completed."
Near Belton, TX 76513
Joel G.
Job Details: 04/24/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to install parts ordered by previous tech. Ran diags and all checked out fine. Sensors passed and temp reached at least 4.5 degs when compressor and condenser fan came on, hot gas came on and went above 12 degs. Ran a normal cycle and found that ice didn’t form all the way so when hot gas came on, most of it just melted. Evap plate is smooth and customer has just ran a cleaner brought when they noticed issues with it. Main board isn’t communicating with sensor and pump to give it enough time to form ice. Customer took the ice machine out herself and will put back also; ordrng 1 W10908287 (pump) and 1 W11034363 (cntrl-elec) and 1 W11126268 (harns-pump)"
Near Pflugerville, TX 78660
Andy
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator with no light. Tested and inspected unit and found issues with switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Bastrop, TX 78602
Steve C.
Job Details: 04/24/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not working. Customer advised on time cycle the timer will not advance and will have to manually turn the knob to turn it off. Tested the unit and found the timer is defective. Replace the timer and tested the unit. Unit works properly and advise customer to clean the air vents every six months.
Near Spicewood, TX 78669
Brandon
Job Details: 04/24/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit not working, found faulty door lock in diagnostic mode. Ordering lock.ordrng 1 WPW10443885 (door lock)"
Near Austin, TX 78751
Joseph C.
Job Details: 04/24/2019
WASHER MAYTAG MHW3505FW1 "Arrived on site for “water leaking below” complaint. Inspected unit and found bellow with gaps missing from lower lip. Removed and replaced bellow. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. I found that the door was hitting on left side of tub and not allowing door to close. Leveled unit and tested. Unit tests good. Job complete
Near Kyle, TX 78640
Kevin
Job Details: 04/24/2019
DRYER WHIRLPOOL NED4655EW "arrived on site and found power at terminal block is incorrect L1 to ground is 120V, L2 to ground is 120V but L1 to L2 is 0 not 240. An electrician will be needed to correct power. Spoke with home owner at 512-969-8275, and recommended an electrician be contacted. No lint build up at time of service job complete"
Near , TX 78653
Steve C.
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site to replace the slides on the freezer rails due to the door not closing in the freezer. Replace the slides and added adhesive on the freezer liner. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Cedar Park, TX 78613
James
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and found freezer door not shutting. I found the door gasket not making proper contact along the bottom near left side. Removed door and found a ice cream container lid had fallen down between door and lower bin causing air leak. Removed all ice and defrosted small ice build up from evaporator and tested. Unit tests good. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/24/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of rust on door, ordering door. ; ordrng 1 W11243152 (DOOR)"
Near Austin, TX 78733
Scott
Job Details: 04/24/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site replaced upper trim on door . No gas leaks detected at time of service . Job complete.
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/24/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 Arrived onsite for dishwasher door falling when open. Found door friction pads warn. Removed and replaced friction pads. Reassembled. Door now stays open and does not fall as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Robert
Job Details: 04/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of leaks. Found small hole in bellow. Replaced bellow and test.
Near Spicewood, TX 78669
Brandon
Job Details: 04/24/2019
ICE MACHINE JENN-AIR JIM159XYCX0 "Arrived on site for customer complaint of mold, instructed customer to clean on a regular basis, unit tested good."
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/24/2019
RANGE WHIRLPOOL WFG540H0ES1 "Arrived onsite for customer complaint of gas range oven not heating properly. When arrived, customer had range preheated to 350F. Verified temperature to +/- 10F. Advised unit is within tolerance. Customer was using metal thermometer. No other issues found. No gas leaks detected at time of service."
Near Austin, TX 78759
Tyler B.
Job Details: 04/24/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit not turning on, found console was not responding, replaced console and tested good with no leaks on site"
Near Austin, TX 78732
Paul
Job Details: 04/24/2019
DISHWASHER KITCHENAID KUDS35FXSSA Arrived onsite for the dishwasher with the control panel not responding. I found no voltage to the machine. The unit is on a wall switch and it is on. Ms stated they turned the circuit breaker off and on and it was not tripped. I advised the customer to call an electrician. Call complete.
Near Temple, TX 76502
Joel G.
Job Details: 04/24/2019
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived on site for the microwave not coming on. Found a shorted control board. Replaced and microwave still didn’t turn on. Found no voltage at the control board. 20 amp fuse is closed. Found interlock switches shorted, replaced, same issue. No VAC between Bn-wh at the brd. Ordering filter brd, mag therm and cavity therm.. ; ordrng 1 W10269232 (thermostat) and 1 W10422269 (filter) and 1 W10832024 (thrmst-fix)"
Near Marble Falls, TX 78654
Jonathan S
Job Details: 04/24/2019
DRYER WHIRLPOOL WED9550WL1 "Arrived on site for dryer not heating. Per diagnostics and cycled dryer, found no heat. Gained access to element and fuses. Found major lint buildup and found heating element opened. Tested all other fuses. . Customer approved estimate. Removed lint buildup and failed element. Installed new element and tested unit. All tested good. Spoke with customer on air flow.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/24/2019
REFRIGERATOR GE DFE28JSKBSS Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found indoor control board on top of the left side or received or not powering fill line water heater causing line to freeze over. Also noted air leak and ice build up around ice box door seal. Icebox door and control board will both need to be replaced to complete repairs. Icebox door does not show available and will need to be researched. Will bring both water valves with me on return visit in case needed.; ordrng 1 CNOTES (RESEARCH NEEDED FOR ICE BOX DOOR) and 1 WR55X29507 (IN DOOR CONTROL) and 1 WR78X25914 (ICE BOX DOOR)
Near Austin, TX 78702
Leonardo
Job Details: 04/24/2019
OVEN WHIRLPOOL KSDG950ESS1 Arrived on site to replace fan. Replaced fan checked all connections and test unit and unit heating to 350 job complete. Also found white wire coming off to fan to be loose. Secured white wire and unit working correctly.
Near Pflugerville, TX 78660
Andy
Job Details: 04/24/2019
MICROWAVE JENN-AIR JMC2127WS00 Arrived on site to install previously diagnosed part. Upon arrival found door defective. Called CS and was instructed to order 2 doors. .; ordrng 2 W10737653 (DOOR )s
Near Georgetown, TX 78633
Arthur B.
Job Details: 04/24/2019
WASHER SAMSUNG WA422PRHDWR/AA01 "Arrived onsite for customer complaint of top load washer getting “DC” error before spin cycle. Upon inspection, found tub bouncing irratically. Found suspension warn. P&L are follows; DC97-16350C (Damper)x4
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/24/2019
COOKTOP KITCHENAID KGCU462VSS02 Arrived on site for cooktop who’s burners would not stop sparking. The Mrs. customer and I used the cooktop boiling water etc. and could not get the unit to do anything wrong. All operations are normal.
Near Spicewood, TX 78669
Luis
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL GX5FHDVY010 "Arrived on site for water leaking. Diagnosed frozen drain will need updated drain kit. Installed updated drain kit,cleared ice from drain checked water flow,water draining correctly.
Near Paige, TX 78659
Steve C.
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to replace the evaporator cover due to excess of frost buildup in the refrigerator cover evaporator. Replace the evaporator cover and advise customer to wait 24 hours for the unit to start cooling and freezing. All water connections were dry at the time of service. Job complete.
Near Temple, TX 76502
Joel G.
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site to install part ordered by previous tech. Verified operation and verified no water leaks at time of svc call. No water hooked up to unit.
Near Austin, TX 78704
Wesley
Job Details: 04/24/2019
OVEN WHIRLPOOL WOD97EC0HZ00 Arrived on site and found unit operating with timer issue. Replaced unit UI control touch panel. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78681
Lou
Job Details: 04/24/2019
DISHWASHER GE GDF630PSMOSS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the door latch and tested and the unit still does not start. When pressing the start button it only beeps. I tried to cancel the cycle by pressing and holding the start button and it only beeps. I am ordering the UI panel and main control. Due to not being able to find a parts diagram or tech sheet, office will need to schedule return service. No water leaks observed during service.; ordrng 1 WD21X24804 (MACHINE CONTROL) and 1 WD21X24823 (CONFIGURED UI CONTROL) and 1 WD34X24466 (PANEL CONTROL ASM SS)"
Near Woodway, TX 76712
Al
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW8500DC4 Arrived to inspect washer noise during spin cycle.Diagnostic tested the unit and discovered the drain hose has a syphoning boot on it. I removed the boot and now unit works as designed.
Near Austin, TX 78732
Luis
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for faulty controls. Installed new main control and ui control powered u it on ran diagnostics all test passed unit powered on. Checked freezer door seal good,gasket sealing correctly around cabinet."
Near Austin, TX 78704
Wesley
Job Details: 04/24/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived onnsite and repaired no heat dryer by checking breaker and finding faulty breaker not connecting for proper voltage. Temporarily corrected and advised that an electrician will be needed in future
Near Austin, TX 78749
Luis
Job Details: 04/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for noise issue. Ran diagnostics tested freezer and fresh food fan good no odd noise. Ran test 5 for compressor ramp up and ramp down no odd noise. Ran test 4. All of test 4 passed no odd noise.
Near Austin, TX 78728
Lou
Job Details: 04/24/2019
DISHWASHER SAMSUNG DW80H9930US "arrived on site to inspect dishwasher error code. Found the unit unplugged, so I plugged it back in and turned the unit on and allowed it to operate for approximately 30 minutes and found no error codes ad no leaks. The customer advised that the unit was showing error code LE (leaking). I attempted to remove the unit from its place and found that the space was too tight and there is a piece of wood used to mount the unit to the counter top that will need to be removed before I can proceed. I advised the customer of this and asked that they have it removed and call us back so I can come and service the unit. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Andy
Job Details: 04/24/2019
RANGE KITCHENAID KSGG700ESS0 Arrived on site for range control panel malfunction. Tested and inspected unit and found issues with control panel. Ordering and will need authorization. Office to schedule. No gas leaks present at time of service.; ordrng 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10547096 (PANEL CONTROL ) and 1 W10814133 (BEZEL-KNOB )
Near West Lake Hills, TX 78746
Scott
Job Details: 04/24/2019
WASHER WHIRLPOOL MHW8200FW0 Arrived on site for wet clothes at end of cycle . Ran diagnostics no error codes . Checked wl switch all checked normal . Went over soap and loads with customer and she is loading accordingly and proper soap. Didn’t detected any unbalanced load during diagnostics . Replaced ACU according to service pointer . Ran diagnostics and unit tested normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78734
Paul
Job Details: 04/24/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for the dishwasher leaking from underneath. I found the tub leaking at the rear on a seam. Need to replace the tub to complete service. Ordering c-notes & WPW10681506 TUB-DISHWR.; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 WPW10681506 (TUB-DISHWR)
Near Cedar Park, TX 78613
James
Job Details: 04/24/2019
WASHER WHIRLPOOL WTW7340XW2 "Arrived on site and tested operation. I found the bearings have failed and the suspension is fatigued as well. Unit will need new bearing kit installed and new suspension to repair. Repair will require 2 hours to complete; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (2 HOURS) and 1 W10247710 (washer,suspension)"
Near Briarcliff, TX 78669
Brandon
Job Details: 04/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of unit not making ice, I found faulty ice maker, I replaced ice maker, unit tested good."