Service History 929

Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC4 "Arrived onsite for customer complaint of F6E3 error code and water inside venting tube. Tested unit and found error F6E3 (UI Error), F4E2 (Restricted Air Flow). Clear error codes and tested unit. Found outside venting is full of water causing poor drying and circulation. This is also causing water to build up in tube. Advised customer to have venting cleaned out. Left dryer tube off per customer request. No other issues found."
Near Austin, TX 78759
Scott
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher not coming on . Unit will fill and diverter motor will turn . Wash motor has failed . Ordering sump and motor . Return 1/11. Nonwater leaks detected at time of service . Job complete. ; ordrng 1 W11085683 (SUMP AND MOTOR )
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW "Arrived on sote for unit not draining, found drain pump seized and rusted, replaced drain pump and tests good. No leaks on site"
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived to inspect dryer with long drying time. I service tested the unit and got codes E4F4. Voltage checks were 238/119/117. I installed CUTOFF 208148. 246/160 were the temperature readings whenI reassembled the unit. I will order the following parts for the customer:Wire harness W10637533Electric Control W10875487; ordrng 1 W10637533 (WIRE HARNESS) and 1 W10875487 (ELECTRIC CONTROL )
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on site, checked washer for not spinning or draining. Found motor control failed and it has shorted out the machine control. Replaced controls and tested unit. All checks good after repair and no water leaks present. Job complete .C- sticky notes"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and found unit stuck with lid lock. Had to power cycle and enter diagnostics to restore regular function. I pinched UI cable. All checks good, after securing harness and resetting unit in diagnostics. Advised customer concerning repair"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on site and found left rail has broken. Installed both left and right rail with updated p/n and tested operation. Unit working properly. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice. Found that the bin is cracked there for the auger motor cannot drive the ice bin mechanism to dispense ice. Replace bin. All water connections are dry.; ordrng 1 WPW10347093 (ice container. D2C)
Near Austin, TX 78702
Joseph C.
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for “no ice production” complaint. Inspected unit and found wire broken, on fill tube heater. Found icemaker to be very loud and not completing harvest cycle. Ordering fill tube. Will need to replaced icemaker, fill tube and valve. No leaks detected, at time of service. Return for repairs on Wednesday 01/09.; ordrng 1 W11230096 (FILL TUBE)"
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to replace user interface for refrigerator. Replaced parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived onsite for customer complaint of icemaker on french door refrigerator not producing ice. Found icemaker stuck mid harvest. Removed and replaced icemaker assembly. Reassembled. Icemaker now calls for water as intended. No other issues found. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Tested the unit and found the leak is coming from the the bellow due to being torn. Replaced the bellow and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Arrived on site for fresh food door not closing properly . Found the top of door where the cup for hinge has cracked . Will need new door . Quick pics of damage . No water leaks detected at time of service . Please call when eta is known. ; ordrng 1 LW10637748 (dor-fip SS)
Near Austin, TX 78744
Robert
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on job for complaints of unit not turning on. Tried to run diagnostics no power. 120 volts to control board. Replaced control board calibration and ran diagnostics no leaks detected.
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
WASHER MAYTAG MVWB725BW0 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I removed the washplate and when I opened the box wit( the new part, I found it to be the wrong part. I advised the customer of the issue and advised the office would contact them when the new part is available. No water leaks observed during service.; ordrng 1 WPW10286241 (washplate)"
Near Austin, TX 78746
Luis
Job Details: 01/10/2019
ICE MACHINE JENN-AIR JIM159XYRS0 "Arrived on site for water leaking and unit not powering on. Customer removed unit from enclosure found unit not powering on disconnected external pump powered ice machine without drain pump unit powered on. Diagnosed failed pump. Installed new drain pump added water to pump no leaks,customer signed disclaimers,installed machine back into house,ran diagnostics no leaks at tubing or water lines reinstalled unit ran diagnostics all test passed unit working as designed"
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for to unit” complaint. Inspected unit and found intermittent operation from control. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78725
Joseph C.
Job Details: 01/10/2019
DRYER WHIRLPOOL MGDC215EW2 "Arrived on site for “no heat/long dry times” complaint. Inspected unit and found faulty regulator. Removed and replaced burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 "Arrived on site. Check for hot water issues. Found error code for bad water valve thermistor nReplaced water valve assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/10/2019
RANGE JENN-AIR JGRP536WP01 Arrived on site for unit with touch response. Unit will need new UI and supplied control to complete repair. UI and control are both covered under 5yr . ; ordrng 1 CNOTE (OFFICE RS ) and 1 WPW10464535 (cntrl-elec)
Near Bertram, TX 78605
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "WRX735SDHV00 Arrived to instal part. I found the ice maker lower bracket was not fully engaged into the fan and damper housing assembly and corrected. I removed ice from the fill tube and installed the valve, noting excessive scarring of the ice maker fill tube and removed the damaged area. I corrected severe fc door lean and removed and mass of ice that had formed along the lower edge of the fc door. The legs were not set and I corrected and squared the cabinet. The ice maker fill tube was frozen within the cabinet and may be damaged at the fill end and will require replacement. I advised the customer this unit may have difficulties producing ice in the current garage environment, due to lower than designed for temperatures. The garage measured at 46 degrees upon my arrival. I advised the customer during cooler parts of the year the ice maker may need to be shut down due to the lower ambient temperatures causing the supply line to freeze. Office to
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG WTW5000DW1 "Arrived on site for “door not closing/not coming on” complaint. Inspected unit and found loose connection to inlet valve. Reconnected harness to inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Harker Heights, TX 76548
Steve C.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Live on site for the units light will not turn on. Tested the unit and remove the lightbulb. Found the lightbulb is defective. Quoted the customer for a new lightbulb for dollars and $4.62 plus tax. Replaced the lightbulb and test the unit. Unit works properly and job complete.
Near Round Rock, TX 78664
Wesley
Job Details: 01/10/2019
DRYER AMANA NED4655EW1 Arrived n site and installed element. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED9200SQ1 Arrived onsite for customer complaint of dryer door not closing properly. Tested door and found hinge broken on bottom. Unit will need new hinge to complete repair. R/S for 1/11. No other issues found. Dryer vent and lint trap was clean of lint at time of service.; ordrng 1 WPW10310366 (hinge)
Near Waco, TX 76708
Steve C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for the unit is not washing dishes. Tested the unit and found the motor will not turn on. Replace the sump and motor and tested the unit. Unit works properly and all water connections were drying time of service.
Near Del Valle, TX 78617
Scott
Job Details: 01/10/2019
WASHER MAYTAG MVWC360AW0 Arrived on site long fill error code. Ran diagnostics and all checked good . No water leaks detected at time of service . Job complete . Before closing ticket office called and unit is doing it again . Ordering control and valve .will need autho.; ordrng 1 AUTHO and 1 W10520038 (cntrl-elec) and 1 WPW10683603 (valve)
Near Harker Heights, TX 76548
Arthur B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4850BW0 Arrived onsite for customer complaint of dryer not heating prior 30 issue. Removed back panel and found TCO open. Removed and replaced TCO and reassembled. Tested unit. Unit heats and cycles as intended. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site Arrived on site or display not being complete, numbers are not whole. Replaced panels."
Near Liberty Hill, TX 78642
James
Job Details: 01/10/2019
COOKTOP WHIRLPOOL KICU569XSS00 Arrived on site and tested operation. I found f40 flashing on left side of ui. Per service pointer W10556232A both modules and ui will have to be replaced to properly repair cooktop. Parts covered by warranty but labor is not. Quoted customer $199.99 plus tax labor(CO150) to repair. Collected diagnosis $99.99 plus tax which will apply to quoted labor; ordrng 1 W10885135 (module)
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for broken wires in auger motor harness and broken pins on motor. Installed new motor,repaired wires to harness,hard wired pins to auger motor. Ran ice dispenser unit working as designed.
Near Dripping Springs, TX 78620
Kevin
Job Details: 01/10/2019
REFRIGERATOR GE HRF15N3AGS "arrived on site and set refrigerator into a diagnostic cycle that sounds evaporator fan motor is not spinning.
Near Round Rock, TX 78681
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KSCS25FVMK02 "Arrived on site for black powder coming from dispenser . Found seal missing and allowing black washer to make friction and dust, replaced seal and added lithium Grease And tested good no leaks on site
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite to install new hub assembly to top load washer from prior tech’s diagnosis. Removed washplate and removed warn hub. Installed new hub assembly with clip. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78757
Paul
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer not working. Ms stated the same error code that was coming up before is showing up again. I checked stored error codes and found an F6E3. I ran the auto diagnostics test and the unit did complete the cycle and worked as designed but I found the harness from the ACU to the UI very corroded again at the UI. The UI and the control harness will need to be replaced. Ordering c-notes, W10814583 PANEL-CNTL, & W10580186 HARNS-WIRE.; ordrng 1 C-NOTES (NEEDS AUTHORIZATION.) and 1 W10580186 (HARNS-WIRE) and 1 W10814583 (PANEL-CNTL)"
Near Florence, TX 76527
Jonathan
Job Details: 01/10/2019
WASHER MAYTAG MVWC555DW0 "Arrived on site to install previous diagnosed part. Found unit sitting in garage not hooked up. Inspected unit and found washer frame with dent on left side. Removed wash-plate and inspected threads on gear case, cleaned threads with wire brush. Installed new wash plate. Connected extension cord to unit and tested agitation and spin cycle. All tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 01/10/2019
WASHER GE GTW680BSJ1WS arrived on site to diagnose a wash machine. Verified all parts and components working on the unit short cycling due to failed control after lightning strike. Controllable need to be replaced to complete repairs. ordrng 1 WH18X28175 (CONTROL)
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KSSC42QTS02 "Arrived on site for unit no cooling. Powered unit on compressor not powering on checked voltage good voltage going to inverter 120vac and 5.75vdc. Diagnosed failed inverter. Installed new inverter powered unit on. Compressor powered on all fans running. Checked ice dispenser,dispenser motor not powering on removed cover found harness sitting in water which caused terminals in harness and motor to corrode. Harness is not replaceable part,door would need to be replaced. Advised customer tech can replace motor and repair harness. 1/8; ordrng 1 LMONLY and 1 W10822635 (MOTOR), used 1 W10629033 (INVERTER BOX) from stock"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived on site. Check for tripping breaker issues. On large loads washer tends to trip breaker. Unit is on a arc breaker or GFCI breaker that’s not recommended for unit. Called tech-support and they are recommending to replace GFCI breaker and if that doesn’t work to get with customer service.No leaks present. Job completeFile#7723847246
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived on site. Check for tripping breaker issues. On large loads washer tends to trip breaker. Unit is on a arc breaker or GFCI breaker that’s not recommended for unit. Called tech-support and they are recommending to replace GFCI breaker and if that doesn’t work to get with customer service.No leaks present. Job completeFile#7723847246
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived on site. Check for tripping breaker issues. On large loads washer tends to trip breaker. Unit is on a arc breaker or GFCI breaker that’s not recommended for unit. Called tech-support and they are recommending to replace GFCI breaker and if that doesn’t work to get with customer service.No leaks present. Job completeFile#7723847246
Near San Marcos, TX 78666
Kevin
Job Details: 01/10/2019
DRYER WHIRLPOOL WED5100VQ1 "Arrived on site and set dryer to run and found temperature tops out at 270° took one picture at 267° inspected air vent exit on the outside of the home and it is blowing fine. Dryer is heating properly , airflow is good, and it is Tumbleweed. No repair is needed, job complete."
Near Belton, TX 76513
Jerry C.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX305ESS1 KUIX305ESS1 Arrived to instal parts. I was able to remove the filter and the housing is likely serviceable and we will return with the filter. I removed and replaced the compressor and evaporator and attempted to vacuum the system. A leak was detected and I found it at the factory braze and the supply to plated joint for the hot gas circulation tube in the evaporator. I rebranded the factory fitting and attempted to vacuum the system. A second faulty connection was found within the replacement evaporator and I elected to order a replacement due to multiple faults on the new replacement. Office to order evaporator and schedule for 3 hours. No leaks observed during service. The currently installed evaporator will need to be removed and returned to the office after the nest service. ; ordrng 1 WPW10218037 (evaporator)
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC555DW0 Arrived on site for the unit is not agitating. Found the wash play is stripped. Will also eat use the gear case for the next visit if needed. Will need to order the wash plate and all water connections were dry at time of service.; ordrng 1 W10902814 (washplate)
Near Lorena, TX 76655
Arthur B.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW3 Arrived onsite for customer complaint of top load washer making clicking noises when agitating. Tested unit and confirmed noise. Tilted unit up and found rotor hold loose. Applied blue loctite and tighten bolt. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site for no light in unit, found bulb good, found socket good, found connections good, found .0.0 volts coming from control to light socket, unit will need new control to complete ; ordrng 1 W11122560 (CONTROL )"
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
DISHWASHER MAYTAG MDB4949SDM1 "arrived on site to inspect dishwasher not washing. Upon further inspection, I placed the unit in diagnostics and tested with error codes F8E1 and F6E4 showing. I cleared the codes and continued with testing. The unit dispensed water but when the motor was to come on, it began to make a loud moaning noise. I advanced through diagnostics and tested the drain pump and element and both are operating as designed. I tested the float switch and it was good. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed, no water leaks observed during service, job completed."
Near Temple, TX 76504
Steve C.
Job Details: 01/10/2019
WASHER MAYTAG MVWC416FW1 "Arrived on site for the unit is making noise when spinning. Tested the unit and found when unit is spinning it make a loud screeching noise and it’s coming from the cam. Also found the unit is leaking oil from the gear case. The unit will need a new gear case, cam and hub. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10721967 (drive pulley)"
Near Austin, TX 78747
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL GI6FDRXXB06 "Arrived on site and replaced icemaker, air baffle, and divider. Cycled icemaker and it is operating properly. No water leaks from connections at time of service. Job complete"
Near Lago Vista, TX 78645
James
Job Details: 01/10/2019
MICROWAVE KITCHENAID KEMS378SSS04 "Arrived on site and tested operation. I found no faults in memory and microwave runs but dies not heat. I found while running all fans test good and the turntable and light are functioning properly. Unit will need a new magnetron and inverter to repair. Installed new magnetron and inverter. Tested for proper operation and found unit working properly. Job complete"
Near Belton, TX 76513
Arthur B.
Job Details: 01/10/2019
RANGE JENN-AIR JGS9900CDB00 Arrived onsite for customer complaint of gas range bake feature not working. Tested unit and found bske igniter not lighting. Did find broil will turn on. Ordering gas valve and bake igniter to complete repair. R/S for Monday 1/14. No gas leaks found at time of service.; ordrng 1 WP74006345 (valve- oven) and 1 WP7432P143-60 (igniter- bake)
Near Waco, TX 76706
Steve C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit will not turn on. Tested the unit and found the control board It’s not sending voltage to the facia and the thermal fuse has no continuity. Replaced both parts in the unit is still not working. Will need to order the facia and the control board again. Customer wants sooner service and will be contacting the office due to going on vacation on Tuesday.; ordrng 1 CNOTE (SOONER SERVICE ) and 1 W11158453 (CONTROL) and 1 W11158455 (FACIA)
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for unit not dispensing ice and crisper drawer not moving freely. Instructed customer on proper use of dispenser paddle. Remove pantry drawer and set timing of gears. Operations are all normal and all water connections are dry.
Near , TX 78611
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 arrived on site for no operation. Unit will not start. Found failed main control board. Replaced Control and unit now operates with no water leaks
Near Austin, TX 78717
Tyler B.
Job Details: 01/10/2019
RANGE WHIRLPOOL SF367LEKT "Arrived on site for unit with no bake. Found valve to be failed, gave customer quote
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWB835DW0 "Arrived on site for “not finishing wash/clothes still wet” complaint. Inspected unit and found blockage, where tub goes into drain hose. Removed blockage. Calibrated and tested unit. Unit is performing as designed. No leaks detected at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and replaced switches and interlocks for switch bing stuck and preventing operation.
Near Leander, TX 78641
James
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL JS42PPFXDA "Arrived on site and found rc temp at 51 an fc temp at 40. Evaporator and confessor fans running. Checked sealed system and found unit has a low charge indicating a leak. The low side is in a vacuum and the high side is only at 96 psi. I was unable to locate any dye indicating where the leak is. Leak is possibly internal and not an accessible part to replace. Repair will require 4 hours; ordrng 1 CNOTE (4 HOUR LABOR) and 1 W10841139 (compressor) and 1 WPW10414477 (exchanger)"
Near Austin, TX 78731
Cliff
Job Details: 01/10/2019
WASHER MAYTAG MVWP575GW0 Arrived on site to replace control and wiring harness for washing machine. Replaced both parts and tested unit found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76705
Steve C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHB00 Arrived on site for the unit liner is cracked. Found the liner is cracked at the bottom front section. Called Whirlpool Sr#7723832887 and advise to use the liner repair kit. Use the repair kit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Copperas Cove, TX 76522
Al
Job Details: 01/10/2019
WASHER AMANA NTW4516FW3 "Arrived to inspect washer making loud noise. I checked the unit and verified the complaint. I removed and replaced the cam. After reassembling the washer, I discovered the actuator was not engaging the cam. Office to order actuator. I will use gear case on return visit. NEEDS MORE WORK.; ordrng 1 W10815026 (BRAKE ACTUATOR )"
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR GE GSH25JSRFSS "Arrived to inspect no water dispensed. I found the dispenser inoperative, but the valve could be heard actuating. The unit was producing ice. I tested the lower door connector and there was water flow. The ice door rubber seal had hardened and there was the presence of mold and other debris.
Near Killeen, TX 76542
Al
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF310PAAS4 "Arrived to inspect dishwasher not washing. I confirmed the complaint of power to the unit, but unit never washed. I checked the door switch float switch, valve, and control. I narrowed it down to the control. I removed and replaced the control and unit did not wash. I removed and replaced the pump and motor and unit began washing. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"
Near Manchaca, TX 78652
Robert
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on job because fridge was not dispensing ice. Checked for 210 volts supply at at motor. Voltage good,replaced motor. Tested operation was good. Customer also complained ice maker not working. Tested ice level censor was good. Ran error codes on ice maker and got e5. Ran harvest and did dispense ice. Ran fill test passed. Recommend replacement icemaker ; ordrng 1 W11294907 (ICE MAKER )"
Near Austin, TX 78724
Joseph C.
Job Details: 01/10/2019
WASHER MAYTAG MVWB850YG0 "Arrived on site for “broken door” complaint. Per my previous diagnosis, removed and replaced lid, left hinge and screws. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78705
Scott
Job Details: 01/10/2019
DRYER WHIRLPOOL WED85HEFW2 "Arrived on site , replaced door gasket . Unit is now functioning properly . Job complete ."
Near Hewitt, TX 76643
Arthur B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of water leaking from the rear of french door refrigerator. Tested icemaker and found icemaker fill tube leaking water. Unit will need icemaker fill tube and spacer to complete repair. R/S for Thursday 1/10. All water connections were dry at time of service.; ordrng 1 67006317 (tube-water) and 1 WPW10221048 (spacer)
Near Austin, TX 78741
Kevin
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and Inspected refrigerator and found no excessive noise. There is some remaining frost buildup inside of the freezer and noise customer experienced was likely freezer evaporator fan blade hitting frost buildup. Advised customer to look for food items keeping the door open if issue happens again. It is also recommended that the refrigerator be unplugged for 12 to 24 hours to remove any ice buildup. No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Al
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7500GW3 Arrived to inspect washer not filling. I removed and replaced the valve. Tested unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78722
Joseph C.
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for “F08E00 error” complaint. Inspected unit and found Hall effect sensor, on vent fan. Removed and replaced fan. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to install previously diagnosed and ordered parts. Due to the ice maker fill tube wires being cut, I removed and replaced the fill tube assembly and using foil tape, I secured the wires to the back wall where the ice maker is located. Before re-installing the ice maker, I tested the fill tube on diagnostic mode 97 and the water dispensed. I put the ice maker back in place. I installed a new left hinge cover, due to the original being broken. I tested the ice maker and it harvested as designed. Once I took the unit out of diagnostics, the ice maker fill tube dispensed water into the ice maker. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Belton, TX 76513
Steve C.
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site to replace the condenser fan motor due to not turning on. Replaced the part and tested the unit. Unit compressor is now working properly. Unit is working properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 WRF535SMBM00 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed control and then programmed. I removed and replaced both rc door gaskets after re-forming them via heating. I tested operation of the unit and found no faults. No leaks observed during service.
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site and replaced failed ice dispenser components. All operations are now normal. All water connections are dry.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on job for complaints of doors not level and water dripping from center. Tried to level doors but floor not level. For leak on mullion found mullion not plugged in correct issue with mullion. No additional leaks detected at time of service.
Near Killeen, TX 76549
Al
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived to install previously ordered VALVE. I removed and replaced the valve. Tested unit and unit tested as designed.CUSTOMER TOLD TO WAIT 24 hours for ice production..
Near Austin, TX 78746
Kevin
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7800XL0 "Arrived on site and found washer has F51 saved error code, attempted to start diagnostic cycle and it immediately gave F51 code again. inspected rotor and found it is loose, took 1 picture. After correcting rotor washer will now complete a diagnostic cycle. Requested that customer monitor it for correct operation, no water leaks from connections at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested the ice maker. The ice maker began harvest and completed as designed. I tested the fill tube and no water came out. I removed the top left hinge cover (found it broken) to expose the water tubes. I disconnected the ice maker fill tube and using a cup, I tested the fill tube and it dispensed water. I took the unit out of diagnostics and removed the ice maker and found the fill tube heater wires damaged. I advised the customer of my findings. I am ordering the fill tube assembly and top left hinge cover and CNOTE LSO. I scheduled return service for 01/08/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 W11199487 (COVER) and 1 W11230096 (TUBE-WATER)"
Near Killeen, TX 76541
Al
Job Details: 01/10/2019
RANGE FRIGIDAIRE FFGF3023LWE Arrived to inspect LR burner was not working properly. I checked the unit and ALL burners worked. I removed and replaced the LR igniter assembly. Reassembled the unit and unit tested as CUSTOMER wanted it to. PART USED 316536600 IGNITER ASSEMBLY JOB COMPLETE
Near Waco, TX 76712
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for the unit is leaving white residue on the clothes. Tested the unit and found very little water filling up the tub. Remove the control panel and found the pressure hose was slanted and Not secured. Readjusted the pressure hose and assemble the unit. Calibrated the unit and the unit is working properly. All water connections were dry at the time of service.
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for no operation issues. Found bad thermal fuse and not allowing unit to kick on. Replace thermal fuse and cycle, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for no operation issues. Found bad thermal fuse and not allowing unit to kick on. Replace thermal fuse and cycle, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 "Arrived on site. Check for no operation issues. Found bad thermal fuse and not allowing unit to kick on. Replace thermal fuse and cycle, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 Arrived on site. Check for no heat issues. Found thermal fuse bad again. Verified cleared exhaust and thermostat kicking on and off correctly. Defective thermal fuse. Replaced thermal fuse and cycled and verified normal operation. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 Arrived on site. Check for no heat issues. Found thermal fuse bad again. Verified cleared exhaust and thermostat kicking on and off correctly. Defective thermal fuse. Replaced thermal fuse and cycled and verified normal operation. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 01/10/2019
DRYER MAYTAG MEDB800VQ0 Arrived on site. Check for no heat issues. Found thermal fuse bad again. Verified cleared exhaust and thermostat kicking on and off correctly. Defective thermal fuse. Replaced thermal fuse and cycled and verified normal operation. No leaks present. Job complete
Near Austin, TX 78749
Leonardo
Job Details: 01/10/2019
OVEN WHIRLPOOL RB270PXYQ2 "Arrived on site to test unit for upper oven door not closing correctly. Test unit and found damaged hinge and hinges ear by normal wear and tear. Will need to order new hinge 3185664 and new hinge ear Left side 3185663 parts is NLA. Customer also complaint about lower oven not getting to temp. Test units and found bad thermostat, will need new thermostat 3169303 part is NLA. Office to reschedule ; ordrng 1 3169303 (THERMOSTAT ) and 1 3185663 (HINGE EAR LEFT SIDE ) and 1 3185664 (HINGE )"
Near Lacy Lakeview, TX 76705
Steve C.
Job Details: 01/10/2019
RANGE KITCHENAID KSEG700ESS0 Arrived on site for the units keep time is not working properly. Customer advised the unit intermittently will not work when pressing start and some of the numbers. Customer has a video of this happening. Found the new control panel is defective. Will need to re-order the control panel.; ordrng 1 W10915661 (panl-cntrl)
Near Marble Falls, TX 78654
James
Job Details: 01/10/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and tested operation. I found the left and right burners are not lowering to a simmer on low. Instructed customer on how to adjust the flame height on each burner. Adjusted the burners to correct flame height. Unit working properly. Job complete
Near Copperas Cove, TX 76522
Al
Job Details: 01/10/2019
RANGE WHIRLPOOL WEE745H0FS1 Arrived to inspect unit light bulb not working. I confirmed the complaint and removed and replaced the socket. Reassembled the unit and unit tested as designed.JOB COMPLETE.
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “drum seal came off” complaint. Inspected unit and found drum had damaged edges and wheels broken. Paint pealing from bulkhead edges. Ordering new drum assembly, dryer repair kit and white spray paint. Office will need to set schedule, due to disposition of parts ordered.; ordrng 1 350930 (spray,white) and 1 4392065 (dryer repair kit) and 1 W10899578 (drum)"
Near Leander, TX 78641
James
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and tested operation. I found a fault code for no water. I found the shut off valve for the dishwasher turned off causing issue. Turned water on and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78748
Robert
Job Details: 01/10/2019
WASHER MAYTAG MVWB725BW0 Arrived on job for complaints of cycle not finishing. Ran diagnostics and BEARING and hub are good.suspencion has too much movement. Replaced then ran test cycle passed. Customer ran full load of blankets and said it passed.
Near Harker Heights, TX 76548
Al
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH1162XVD1 "Arrived to inspect microwave ( The microwave keeps runnning, it has to be unplugged to be turned off.). I checked all switches and changed the interlock. I reassembled and water cup tested the unit and unit tested as designed.JOB COMPLETE"
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS92EC0AS03 Arrived on site to test unit for cancel button not working. Test unit and found shorted keypad. Will need to order new console stainless W10864151. Parts is back ordered office to reschedule ; ordrng 1 W10864151 (CONSOLE STAINLESS)
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOD51EC0AS04 "WOD51EC0AS04 Arrived to inspect no operation. I found the unit had power available, but would not operate. I found the thermal fuse had failed and I removed and replaced it. The armored cable was incorrectly routed and causing the top of the unit to hang out. I moved and corrected the cable routing and the mounting was improved, lowering air movement through the cabinet area. Operational test good."
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH73521CS4 Arrived on site and tested operation. I found the upper interlock cam has rolled back and is not allowing the switches to activate. Unit will need new interlock kit to repair issue as well as the open and close door issue. ; ordrng 1 W11244490 (INTERLOCKS)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for pillow case stuck in agitation. Removed agitator and removed item and re installed and tested good no leaks on site