We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to replace door gaskets for oven. Replaced both gaskets and all is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMEB00
Near Austin, TX 78729
David Z
Job Details: 04/09/2021
"Arrived on site to follow up on refrigerator not cooling. Ran unit and found no frost pattern on evap. Ran unit for 15+ mins and never saw frost pattern build, and lines are not cold. Checked amp draw on compressor and found it at .35 which is super low. Ordering sealed system to resolve. Office to schedule sealed system. ; ordrng 1 WPW10507886 (Compressor kit) and 1 WPW10143759 (Dryer) and 1 W10913906 (Access Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site for Not Cleaning Clothes - Electronic Touch Control - Top Load Washer. Placed in diagnostics and F7E6 came on (motor fault). Ran through high spin and heavy agitation as F7E6 fault code directs in service manual. Heard knocking in agitation. Removed dust cover and found actuator not installed into the splutch. Removed actuator and installed into splutch. Placed back in diagnostics and washer is running as designed. Knocking noise is gone. Job completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose an oven that is not heating properly. Found temperature sensor out of range and replaced it. All is working properly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/09/2021
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and control and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/09/2021
"Arrived on site for refrigerator with ice maker overfilling. Inspected unit and work area. Placed level on to different shelves and found unit leaning forward. Found leveling feet more the halfway down. Called Whirlpool tech support and spoke with Kathy, was informed to check leveling of ice maker housing from left to right and found leaning to the left. She stated to replace house maker housing. After speaking with customer issue did not occur until ice maker was replaced and also requested for regulator to be removed from water line. Will replace ice maker with housing. Will need water tubing to remove regulator. After repairs are made will measure water fill, 1.6 to 2 ounces. Office to schedule appointment when ETA is available.; ordrng 1 8212547RP (WATER TUBING ) and 1 W11242954 (ICE HOUSING) and 1 WPW10280988 (GASKET) and 1 WPW10320706 (GASKET ) and 1 WPW10635022 (ADAPTER)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for screen frozen. Found ui not responding at all. Turned breaker off for 1 minutes and turned unit back on and ui responding on few buttons. Will order new console. Office to reschedule. ; ordrng 1 W11297728 (Console)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Austin, TX 78739
Leonardo
Job Details: 04/09/2021
Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite to replace previously diagnosed parts . Replaced inner basket and suspension rods. Tested unit and unit is still making noise. Called tech line for assistance. Tech line recommended reorder inner basket and outer tub due to rubbing and shaking between the two. Isolated gearcase by removing tub and gearcase was operating properly. Reordering inner tub and outer basket Office to reschedule ; ordrng 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB ) and 1 WP90767 (screw)
We serviced a
GE REFRIGERATOR
Model HSS25ASHBCSS
Near Georgetown, TX 78633
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a refrigerator that is hammering when water is used. Found faulty filter head and replaced it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Georgetown, TX 78626
Tommy
Job Details: 04/09/2021
Arrived onsite for unit not heating correctly. Upon arrival tested unit found unit needing slight calibration. Calibrated unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site and replaced detergent drawer, and Bellow diagnosed on previous visit. Also found a small sock in the drain pump."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near The Hills, TX 78738
Brandon
Job Details: 04/09/2021
"Arrived on site to replace failed motor, after replacing, unit tested good.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW0
Near Austin, TX 78739
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise. Found the blower wheel damage.After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
"Arrived on site ,replaced motor , plate and shaft . All dispenser function are normal. No water leaks detected at time of service. Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Niederwald, TX 78640
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for for not closing. Test unit and found broken striker. Replaced striker test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite for dispenser residue issues. Found service pointer W11025472 in reference to customers issues. Residue has now led to failing bellow. Per service pointer will order kit #W10903186 and bellow to correct issue. After repair will discuss proper use and care guidelines per service pointer. Discussed with DW via SW. office to reschedule. Recommending 2 hr to complete job.; ordrng 1 2HR (2 HR) and 1 W11173364 (bellow)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Holland, TX 76534
Tyler
Job Details: 04/09/2021
Arrived on site for washer turning off randomly.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit display and tested unit. Unit is now operating as designed. Job Completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
Arrived on site for dishwasher leaking . Ran diagnostics no error codes . Ran diagnostics found lots of suds in unit . Did have small amount of water leak out left side . Fill and drained unit several times to cleat soap out . Re ran diagnostics all checked out no water leaks . Recommended customer switch to powdered and use 1-2 tablespoons . Job complete .
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78737
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise. Found the gearcase leaks oil. Replaced both gearcase and cam. After replacement test operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Austin, TX 78734
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not spinning, found failed actuator, I replaced actuator, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WFE525S0JZ0
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect oven for not heating oven upon inspection found found the terminal burnt, replaced terminal block and harness connectors, tested for functions and preheated. Complete"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salado, TX 76571
Tyler
Job Details: 04/09/2021
"Arrived on site for washer not agitating. Upon arrival I was able to enter diagnostics and find the following error code: F8E1 NO FILL, LONG FILL, F7E6 MOTOR FAULT, F0E5 OFF BALANCE LOAD DETECTED. Upon further diagnostics tests I found during high and low speed agitation that both inner basket and agitator were in synchronized motion moving in the same direction. Spin function was working as designed. After checking for any voltage issue from ACU to components underneath unit, I found the circuit error code was due to actuator not shifting the cam/splutch assembly between agitation and spin. After replacing the actuator I reassembled and tested unit and confirmed unit was fully func as designed in Manuel as diagnostics modes. No leaks before during or after repairs. Didnt find any issues causing no fill or unbalance codes"
We serviced a
GE DISHWASHER
Model GSD2200G02WW
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for dishwasher not draining. I inspected the unit and work area. I gained access to underneath the unit. I found the drain solenoid rusted and not actuating. I also found a puddle of water under the solenoid. I traced the water dripping from the tub itself. The unit is leaking from the tub.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78703
Luis
Job Details: 04/09/2021
"Arrived on site for no cool. Removed evaporator cover found no frost pattern and traces of oil on evaporator weld joints,diagnosed unit will need a new fresh food evaporator. JOB WILL NEED 2HRS; ordrng 1 WPW10643261 (Evap ff) and 1 W10913906 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 W10779331 (Compressor)"
We serviced a
KENMORE REFRIGERATOR
Model 2537041341B
Near Georgetown, TX 78633
Cliff
Job Details: 04/09/2021
Arrived on site to diagnose a refrigerator that is leaking from icemaker. Found fill cup on icemaker has ice buildup causing cup to overflow. Removed ice and tested unit. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78728
David Z
Job Details: 04/09/2021
Arrived on site to diagnose dishwasher with issues with silverware rack. On arrival I found the rack would only come out about half way. Found the wheel had come out of the upper left track and the lock was missing. Replaced left track and cap. Retested and unit is fully opening as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Georgetown, TX 78628
Tommy
Job Details: 04/09/2021
Arrived onsite for unit door switch not working. Upon arrival replaced bad switch and tested. Unit is now operating as designed. Tightened freezer handle. Job Completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Pflugerville, TX 78664
Jonathan S
Job Details: 04/09/2021
Arrived on site for microwave venthood fan allowing air to escape around microwave. Tested vent and felt air flow behind unit and sides. Removed vent to venthood and sides opened. Corrected with foil tape around sides. Retyped vent and tested operation. All tested good. Spoke with customer on repair.
We serviced a
WHIRLPOOL DRYER
Model WGD8620HC1
Near Austin, TX 78733
Kevin
Job Details: 04/09/2021
"Arrived on site and inspected dryer and found latch connector to door is loose, after resetting it found no saved error codes. Airflow meter is showing no airflow, spoke with tech line, this is likely the cause for a customer smelling an aroma. Exhaust from heating element is not being removed. Recommended to homeowner that vent to the exterior be cleaned by a service to correct the issue, job complete 7730472179"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of left rear burner not lighting and buttons on control panel not functioning properly. Found ignitor cable disconnected from spark module, customer said it has never worked from day one, also found control board not seated into control housing all the way so buttons were not making contact. I inserted ignitor cable into spark module, and inserted control into control housing, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Austin, TX 78705
Jacob
Job Details: 04/09/2021
Arrived onsite for display to unit not working.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Austin, TX 78705
Jacob
Job Details: 04/09/2021
Arrived onsite for clamp missing to helps seal the bellow. Looked at the unit. Saw clamp missing. Replaced clamp. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WGD4985EW0
Near Del Valle, TX 78617
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit not starting at all. Unit had light only working. Replaced timer. Still did not work. Upon further inspection, found that the white fuse for power was no good. Used truck stock. Tested unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven control panel damaged. Upon inspection found that the control panel is dented on the upper left and right side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven cooktop is damaged. Upon inspection found that the cooktop is damaged on the ride side. Will need to replace cook top. Part is already on the order. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, TX 78739
Richard
Job Details: 04/09/2021
Arrived onsite for the oven control panel is damaged. Upon inspection found that the control panel is dented on the upper left side. Replaced control panel and all functions tested good complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Hewitt, TX 76643
Jonathan M
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit began working as designed. Call complete.
We serviced a
GE DISHWASHER
Model DU800SWKQ0
Near San Marcos, TX 78666
Andrew
Job Details: 04/09/2021
"Arrived on site to replace door gasket from previous diagnosis. Replaced gasket, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
Arrived onsite and repaired leaking ice maker by correcting installation of icemaker which was installed crookedly. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pflugerville, TX 78660
Scott
Job Details: 04/09/2021
Arrived on site for not making ice . Found bail arm stuck in up position . I?m didn?t respond to harvest . Getting correct voltage . Replaced icemaker an harvest all checked normal. No water leaks detected at time of service. Job complete .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Found the diode was connected to the wrong side of the capacitor which also blew the fuse. Removed diode and fuse. Installed new diode and fuse. Tested microwave with a cup of water for one minute. Microwave heating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78725
Matthew
Job Details: 04/09/2021
"Arrived onsite for dishwasher not washing completely. Upon arrival put unit in diagnostics and found no stored error codes. Ran test cycle and inspected, found failing spray arms. Ordering upper and lower spray arms and bringing back pump and motor just in case. ; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for no light. Found light bulb burned out. Socket working correctly advised customer to get n?e bulb job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78744
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for kickplate coming off. Found kickplate not secured correctly. Secured kickplate test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for door issues. Adjusted door,adjusted door handle set screws,cleaned door skin checked door operation good."
We serviced a
KITCHENAID VENTHOOD
Model KVWB406DSS1
Near Austin, TX 78737
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for damaged panel.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78732
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of unit not powering on, found power supply switch on wall was off, I flipped switch, tested unit, it filled, washed, and drained just fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78744
Luis
Job Details: 04/09/2021
"Arrived on site for cooling complaint. Per customer temp reading 59? in fresh food,at time of visit unit cooling correctly,ran diagnostics thermistors passed,ran fan and diffuser test passed good air flow,ran defrost heater passed heater powered on. Exited diagnostics compressor powered on and started cooling."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Niederwald, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of noise.found the belt stretched and pulley black. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC6FS1
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to replace blower fan from previous diagnosis. Replaced blower, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Round Rock, TX 78664
Scott
Job Details: 04/09/2021
"Arrived on site for fresh food cool. Ran temp check,fz0/fresh 47. Evap fan checked normal. No ice build up. Found dampener stuck closed . Replaced dampener . Air flow to fresh food . No water leaks detected at time of service. Job complete ."
We serviced a
KENMORE WASHER
Model 110.280628
Near Austin, TX 78726
David Z
Job Details: 04/09/2021
"Arrived on site to diagnose washer that is not fully filling and spinning. Found hot water valve was not letting any water in. Provided estimate for new valve. Installed new valve and found the solenoids and electrical blades were too big and not the right part. Ordering research on part. ordrng 1 Research (Parts research - inlet valves with correct connectors and solenoids)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/09/2021
Arrived on site for range oven not igniting. Inspected unit and work area. Found sparking at module and igniter disconnected. Contacted to igniter and tested operation. Found unit still sparking at module. Removed failed module and installed new. Tested all operations. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Austin, TX 78738
Luis
Job Details: 04/09/2021
Arrived on site for dispenser issues. Diagnosed ice door not fully sealing causing warm air to migrate to ice bin. Removed ice build up replaced ice door assembly tested ice dispenser door sealing correctly
We serviced a
JENN-AIR COOKTOP
Model JGC3536GS00
Near Cedar Park, TX 78613
Justin
Job Details: 04/09/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I found front left orifice holder switch snapped screws and stripped screws in it. The office holder will need to be drilled out and replaced. I am ordering all of the screws and orifice holders just in case. The only one I found truly needing to be replaced was the front left however. I took a picture of the screw in SD-Quickpics for reference. Please inspect cooktop before sending. Office to reschedule. ; ordrng 2 WPW10571492 (Front Left/Right Orifice Holders)s and 1 WPW10571493 (Left Rear Holder Orifice) and 1 W10759294 (Center Orifice Holder) and 1 W10691684 (Right Rear Orifice Holder) and 10 OrificeHolderScrews (Research)s
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Manor, TX 78653
Matthew
Job Details: 04/09/2021
Arrived onsite for potential gas leak. Upon arrival turned gas supply on. Insured gas was flowing up to manifold. Began testing at supply and supply hose. Checked up to gas valve and connections. Check valve at bake burner. Removed cooktop cover and check incoming line to manifold and checked all tubes and valves. Use both electronic leak detector and liquid leak detector. Could not detect any leaks at this time. Notified customer. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for fridge not making ice. I inspected the unit and work area. I found the freezer at 0 degrees and the ice box at 3 degrees. I put the unit into test ty and found e2 motor lost home position. I ran test 57 and it would not complete a cycle. I spoke to the customer about the ice maker having failed an needs to be replacedI replaced the ice maker. I tested the ice maker it harvested and filled with water.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 04/09/2021
Arrived on site to test unit for not drying. Found dispenser not opening and not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/09/2021
"Arrived on site for dishwasher bottom spray arm not turning. Performed diagnostics mode and ran test cycle and found bottom spray not turning. Found water level correct, up to heater. Found major suds buildup in unit. Called Whirlpool tech support and spoke with Bruce. He stated to replace soap dispenser and test, if does not correct spray arm to replace sump assembly. Found no eta available on dispenser. Office to schedule appointment when ETA is available.; ordrng 1 W11412300 (DISPENSER )"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Austin, TX 78703
Jacob
Job Details: 04/09/2021
"Arrived onsite for unit making noise during operation. Started unit. Heard rattling noise. Upon further inspection, found that the idler was worn down. Replaced idler. Tested unit. Unit tested good, no other noises at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for not cooling. Found evap cover was completely frozen over. Defrosted evap and thermistor placement was correct. Pantry UI tested good, no signs of leaks of corrosion. Evap motor working as designed. Drip pan not bowed. Drain not clogged. Found evap thermistor was giving off readings. Replaced thermistor, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Killeen, TX 76543
Al
Job Details: 04/09/2021
Arrived on site and inspected washer with filling issues.Customer advised she suspects the issues were due to the recent winter storm. Shes been in the hospital since before the storm.I tested and calibrated the unit and allowed the customer to was a NORMAL load and unit now functioning properly without any issues.Job complete LB left
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
"Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP>>>. Removed back cover and removed drain tube to check for clogs. Drain tube was free of any debris or clogs. Found drain pan was bowed in the center and full of ice. Used steamer to remove ice build up. Once ice was melted water still wasnt flowing down the drain tube. Steamed drain tube in drain pan and whatever was clogging the drain released and water from drain pan began to empty into drain tube. Used shims to create a permanent slope towards the drain tube. Used a cup of water to test slope and water went directly towards the drain as it was designed to do. Found thermistor in wrong location. Moved thermistor to correct location, zip tied, and foil taped.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Round Rock, TX 78681
David S
Job Details: 04/09/2021
Arrived on site for sealed system repair. I gained access to the compressor. When I punctured the system I found full pressure. I homed out the compressor windings and found the open. I replaced the compressor and installed a access valve and non-uv dryer. I installed a new Orion board as well. I pulled a vacuum for 15 minuets and found no vacuum leaks I charged the system with 4.5 oz of refrigerant. I found the system holding and building pressure appropriately. I found a restriction in the original dryer. The unit is now cooling as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near Austin, TX 78752
Matthew
Job Details: 04/09/2021
"Arrived onsite for refrigerator freezer over freezing. Ran diagnostics and did not find any errors. Tested compressor and heater and all passed. Called tech line for assistance and recommended replacing the control and FC/RC thermistors. SR#7730472513. Replaced recommended parts, tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for not heating. Found unit was not receiving proper voltage. Advised customer electrician is needed to fix issue. Job complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect dryer for screeching sound, upon inspection found the dryers rear bearing had become unglued and was in customers laundry, ordering drum assembly. Office to reschedule ; ordrng 1 W10757750 (DRUM )"
We serviced a
GE RANGE
Model JGB635REK3SS
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/09/2021
Arrived on site for THERE IS A GAS LEAK COMING FROM THE BURNER--SMELLED STRONGLY AFTERWARDS AFTER NOT USI. Pulled range out and tested gas lines with detector and bubbles. No leaks detected. Removed range top to expose gas valves and fittings and test with detector and bubbles. No leaks detected. Customer stated the smell was sporadic and not constant. Customer had the gas company test for leaks and confirmed there was one. Plumber came out and couldnt find a leak. With all the tests I ran there was no leaks detected today. Job completed.
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Leander, TX 78641
David S
Job Details: 04/09/2021
Arrived on site for washer leaking underneath. I gained access to the under side of the dishwasher I found a puddle of water on the bottom skip plate. I found water leaking from the sump manifold and gasket. I spoke to the customer about the repair and found out the dispenser is not holding rinse aid for more than a couple of days. I am ordering the sump manifold and the gasket to complete the repair.; ordrng 1 WD18X22782 (Sump manifold) and 1 WD08X22758 (Sump manifold gasket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
Arrived onsite and found unit experiencing ongoing leak out of door from over sudsing. Ran load to test. Unable to replicate. Verified no static leaks. Ran load with reactant to reduce risk of future sudsing and advised customer on detergent use. All else checks good.
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Kyle, TX 78640
Robert
Job Details: 04/09/2021
Arrived on job for complaints of no power. Removed top to access control no green light on control. Unplugged for reset and still no light. Checked voltage at j9 black and j8 white 120vac. Will need control. ; ordrng 1 W11491458 (CONTROL )
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for ice maker broken. Found ice maker lever was broken. Replaced ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Austin, TX 78746
Kevin
Job Details: 04/09/2021
"Arrived on site , disconnected refrigerator from outlet and replaced UI/control board kit recommended by tech line on previous visit. After we connecting power to refrigerator water will now dispense out of diagnostic cycle. Ran test 45 again to ensure water line 2 icemaker did not freeze over again. Also ran test 15 to ensure ice level sensor is working properly. No further repair is required at this time, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Georgetown, TX 78626
Tommy
Job Details: 04/09/2021
Arrived onsite for stopper had falling off and customer needing help cleaning filter. Upon arrival showed customer how to remove filter and placed stopper back on unit to keep upper rack in place. Tested unit is now operating as designed Job completed.
We serviced a
MAYTAG WASHER
Model MTW5830TW0
Near San Marcos, TX 78666
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for leak and excessive shaking. Found water was leaking because tub was tilted. Tub was tilted because suspension plate is missing retaining pins. Was unableto find retaining pins. Need parts research for suspension plate retaining pins.; ordrng 1 PARTSRESEARCH (RETAINING PINS)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Austin, TX 78727
David Z
Job Details: 04/09/2021
"Arrived on site to diagnose washer that was not spinning. Diagnosed unit and found gearcase had leaked oil all over.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE60FXSS5
Near Leander, TX 78641
Justin
Job Details: 04/09/2021
"Arrived on site for a dishwasher with the upper rack falling off. Upon further inspection I found the left adjuster broken.I installed the adjuster and the unit is now working as designed.
We serviced a
KENMORE WASHER
Model NTW4516FW3
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Leander, TX 78641
Kayman
Job Details: 04/09/2021
Arrived onsite to install previously diagnosed parts. I installed the filter head and tested the unit with the filter installed. The unit is dispensing water and working as designed at this time. No leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Andice, TX 78628
Tommy
Job Details: 04/09/2021
"Arrived onsite for washer making loud noise when filling. Upon arrival found unit valve was opening and closing intermittently as well as hot was connected to cold and cold to hot. Replaced valve and put hoses back properly, tested unit. Unit is now operating as designed. Job Completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Round Rock, TX 78681
Jimmy J.
Job Details: 04/09/2021
"Arrived on site to install previously diagnosed part. Once control was installed I placed in diagnostics to start a manual cycle to get the washer to drain the standing water inside washer. Drain pump did not respond. Placed on cold water cycle to ensure the washer would respond and cold water began to fill. Stopped cycle to place in calibration for new control and the washer would not respond. Tested lid latch and pump at the control and both were getting good voltage. Tried placing in auto diagnostics and washer would not respond. Called for tech support and DS and CS agreed the drain pump was faulty based on how the washer was not responding. Will return with pump, control, lid latch, and UI to complete the repair. The pump and another new control should correct the issue with the washer not responding the way it is. Returning with lid latch and UI just in case. I used my wet vac to remove the standing water inside the washer. ; ordrng 1 W11394572 (Latch) and 1 W11413337 (Console UI)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Rogers, TX 76569
Tyler
Job Details: 04/09/2021
Arrived on site for dryer not heating. Upon arrival I found an f4e4 error indicating a l2 line power issue. I also disassembled dryer and found the high limit cut off and thermal fuse not ohming out correctly. I replaced both fuses and also checked outlet. Found outlet was bouncing between 3 and 240 v. After repair I recommended customer to get an electrician out to verify integrity of outlet. Call complete
We serviced a
GE WASHER
Model WBSR3140D0WW
Near Harker Heights, TX 76548
Wesley
Job Details: 04/09/2021
Arrived onsite and installed the new motor. Unit is now operating as designed. Advised customer on repair. All checks good. Unit is now operating as designed.
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Austin, TX 78745
Richard
Job Details: 04/09/2021
Arrived onsite for the washer making a noise. Found that the wash plate was no good. Replaced wash plate and washer tested good. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
"Arrived on site and found the customers son set the freezer temperature to -5 and the unit began producing ice.Noticed the residence is humid, which contributed to the ice production.Customer is satisfied with the production now.Job complete"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F2QWA
Near Dale, TX 78616
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect freezer for not freezing meats, upon inspection found the unit did freeze near bottom, checked evap and compressor, compressor was hot, evap was a block of ice and blood near fan, removed ice and fan returned.
We serviced a
MAYTAG WASHER
Model MHW6000XG1
Near Austin, TX 78734
Brandon
Job Details: 04/09/2021
"Arrived on site for customer complaint of door bellow that was just replaced was not aligned properly, I realigned bellow, tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400ESS01
Near Leander, TX 78641
Kayman
Job Details: 04/09/2021
Arrived onsite for refrigerator leaking from the dispenser. Upon inspection I found white water stains on the floor I was able to wipe away with a rag. The water was turned off so I turned it on and tested the units water functions. The dispenser is working as designed and no leaks detected. I waited and let the ice maker cycle. water entered the ice maker with no spill over or leaks. I checked for any other evidence of leaks besides the dispenser but found none. The customer stated that he noticed the water marks after the power outages in February. I could see the water trails coming down from the ice door. I determined that the ice in the ice bin must have melted when the power went out then leaked out of the ice door. And due to the home being vacant it was not seen immediately. I inspected the FC gasket and found some ice on the inside which I removed. I could not find or recreate any leaks at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Austin, TX 78727
David Z
Job Details: 04/09/2021
Arrived on site to replace top Mount freezer door due to scratches on door. Performed inspection and verified damage. Replaced freezer door and adjusted hinge to line door up. Retested and all is working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
Arrived on site to test unit for trim pieces broken on outer left and right sides. Contractor had door taken apart and had screws holding handle and trim piece were missing. Put trim pieces together and assembled door. Contractor stated he has screws from a model unit he will install and put door back on. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Spring Branch, TX 78070
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for leak causing ice build up in bins and keeping door shut. Found ice maker was damaged constantly making ice since shut off lever was broken. Found water pressure was correct at 38psi. Replaced inlet valve and ice maker, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near New Braunfels, TX 78132
Andrew
Job Details: 04/09/2021
"Arrived on site to test unit for no ice production. Found error code E2(not able to find home position). Checked connections, looked for obstructions and breaks or tears in wiring. Found no issues. Ice maker did not respond in service test 59 and received harvest not completed results. Replaced ice maker and ran service test 59. Ice maker responded as designed. Ran service test 45(ice maker water fill test). Ice maker filled as designed. Ice fan was operating as designed. No leaks detected.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Lockhart, TX 78644
Noah D
Job Details: 04/09/2021
"Arrived on site to inspect washer for not spinning out clothes, upon inspection found the units agitator plate was spinning freely and at a different pace them the tub,
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Waco, TX 76711
Jonathan M
Job Details: 04/09/2021
"Arrived on site for a dryer that won?t tumble or heat. Inspected unit and work area. The customer advised that the unit as soon as she presses star will just sit and not move and then will turn itself off. Confirmed customers complaint and checked the motor circuit. Went through the motor, control, and door switch and found all within range. Checked the belt switch and found the belt switch not making and breaking. Replaced belt switch and tested unit. The unit began to work as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 04/09/2021
"Arrived on site to install previous diagnosed parts. Spoke with previous tech on repair. Removed ice maker, installed new and leveled ice maker. Assembled unit tested operation. All tested good, no water leaks detected."
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Liberty Hill, TX 78642
Kayman
Job Details: 04/09/2021
Arrived onsite for range making banging noise while cycling in heat after preheat. Upon arrival I removed the bottom to inspect the ignitor. All looked good the but the ignitor casing wasnt perfectly straight with the manifold. I straightened it out and reassembled the unit for testing. I tested the unit at 250 and the customer pointed out the noise in question. I advised that the noise we are hearing is the gas igniting during cycles but sounded completely normal and as designed. No abnormal or loud ignition. No gas leaks detected during time of service. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Kempner, TX 76539
Al
Job Details: 04/09/2021
"Arrived on site and inspected dryer noises.Confirmed the complaint and disassembled the unit and found the belt, rollers and pulley were all defective.R&R all, reassembled and unit tested as designed to customers satisfaction.Email confirmed.LB complete.Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Killeen, TX 76549
Wesley
Job Details: 04/09/2021
"Arrived onsite and found unit ice maker to be operating as designed, customer advised the unit had not produced since last repair. Tested, no errors. Filled and harvested properly in diagnostics. Ice box fan is also operating. Reset the unit at the breaker to sync controls. All checks good. Advised customer that in event of further malfunction, we will replace the icemaker module."