Near Elgin, TX 78621
Steve C.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Right on site for the unit is freezing the food in the refrigerator section. Called Whirlpool Sr7724598742 And advice to replace thermistor, diffuser, valve and reservoir. The unit is also not make ice and the water reservoir is frozen.; ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10366790 (reservoir)"
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
RANGE JENN-AIR PRD3630NP "Arrived on site and assisted customer with opening locked oven door.
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW8500DC0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the door latch and tested the unit. The washer is working as designed.
Near Austin, TX 78731
Andy
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for refrigerator not making ice. Found ice bin full of ice. Customer stated that refrigerator is not cooling properly. Tested and inspected unit and found ice buildup on RC evaporator cover. Found service pointer on issue and (W11092686D) No water leaks present at time of service. Instructed customer that unit will need to be defrost 48 hours before visit. Instructed customer on how to safely do so. Customer signed waiver.; ordrng 1 W11211387 (EVAPORATOR COVER )
Near Round Rock, TX 78681
Joel G.
Job Details: 08/23/2019
FREEZER FRIGIDAIRE FFH20F2QWC Arrived on site to diagnose frz not coming on. Only interior light was on. Bypassed thermostat and verified operations. ; ordrng 1 5304513033 (TEMP CONTROL)
Near Kyle, TX 78640
Leonardo
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for unit sparking. Test unit and found burned out cap and diode. Replaced both parts test unit and unit test good job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washing machine that is not turning on. Factory reset controls and found no stored error codes or failures with unit at this time. All is working properly and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78726
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator doors not level. Upon further inspection, I found that the unit was not leveled and squared. Using the shims that were prescreened due to the floor not being level, I placed one at the back right wheel and one at each front leveling leg. Was able to get the unit leveled/squared and both RC door were level at the top. Customer advised that one of the shelves was damaged as the rail for the bin had a broken mount screw. After clearing it through the office, I am ordering a new shelf No water leaks observed during service, job completed.; ordrng 1 W11243759 (SHELF-GLASS)"
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
WASHER AMANA NTW4516FW2 Arrived on job for complaints of unbalanced. Found during testing that the suspension rods are no good. Replaced all 4 suspension rods and tested good and no leaks detected. Complete
Near Austin, TX 78717
Lou
Job Details: 08/23/2019
DRYER WHIRLPOOL WED7500GC0 "arrived on site to inspect dryer taking too long to dry. Upon further inspection, using my vent test kit, I tested airflow to the unit. Unit failed 2 times. I disconnected the vent tube from the back of the unit and retested and he unit passed. I removed the lower front panel and found a small amount of lint inside the unit and lint clumped inside the blower wheel. Also found the element not heating properly. I removed and replaced the element and vacuumed the lint out of the unit. Retested, and the unit is operating as designed. No lint observed at the end of service, job completed."
Near Gatesville, TX 76528
Arthur B.
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW6620HC0
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/23/2019
WINE COOLER KITCHENAID KUBR204ESB00 Arrived on site for unit not maintaining proper temperatures. Found that each section approximately 4° too warm. Removed and replaced control and all operations have started out properly.
Near Leander, TX 78641
James
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site and tested operation. I found ice maker not producing ice. When testing I found that the harness has broken at bottom hinge. Unit will need new door to repair. ; ordrng 1 LW10691266 (dor-fip)
Near Leander, TX 78641
James
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and found. No thread sealant on elbow coming out of cooktop going to regulator. I also found that the regulator is damaged. Unit will need new regulator to repair. I did not have proper gas thread sealant and will need to return with proper sealant to repair; ordrng 1 TOOL (GAS DETECTOR)
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replace the icemaker tube, reservoir, and the fill valve for the second time due to leaking water. I tested the unit and there were no leaks around the valve or the tubes. Call complete."
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "(DZ) Arrived on site for refrigerator developing ice at bottom left corner. Inspected unit and work area. Tested door seal. Found frame indented on bottom left corner, see SD quick pic. Applied insulation underneath door gasket, also applied Whirlpool Approved food grade silicone to door indentation. rechecked and verified air leak was fixed. All tested good."
Near , TX 76539
Al
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect ff section not cooling. Verified complaint and removed and replaced the ff harness.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Harker Heights, TX 76548
Al
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL MFI2269VEM1 Arrived to inspect odd noises from the refrigerator.Customer advised the unit(compressor) turns on at odd times of the day.She said she wakes up early and has never heard any noises from the refrigerator.I checked the unit and all aspects of the unit checked ok.The noises and natural sounds the unit makes during operation.No parts installed.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSRL25FRSS00 "Arrived on site to diagnose fridge not not cooling in ff side. Found return vent frozen put parts that customer took out back in place, defrosted ice eid good air flow now. Customer to give unit 24 for normal temps. If issue persists, return vent inside wall may be collapsing and will be not repairable from there. No leaks detected.
Near New Braunfels, TX 78130
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for no ice. Ran diagnostics E2 error code. Ran harvest failed diagnosed faulty icemaker. Installed a new icemaker ran harvest test passed ran fill test passed.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that was not cooling properly. Noted Towel in bottom of unit as it was recently defrosted by apartment maintenance. Checked heating system and found heater wire connection not fully wired from manufacturer causing defrost failure. Rewired unit properly and All is now working properly. No leaks were found after services were performed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
REFRIGERATOR GE GE21GSHBSS Arrived on site for noisy operation. Found that the condenser fan motor blade had broken and was causing the noise. Replaced fan blade and unit now operates properly. All water connections were dry at the time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher not drying. Found loose wire at the element. Reconnected and ran diags. Verified all correct operations and heating element comes on fine. Informed customer about normal operations of the unit and ways to improve the dishwasher performance. No leaks detected. Called source, spoke w/ Scott, who confirms all is normal file#7725688599."
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Arrived on site and found fresh food doors aren’t level, raised right hand side of refrigerator until customer accepted a happy medium between doors being level and refrigerator spacing on each side. All functions on refrigerator are operating properly, No water leaks from connections at time of service, job complete"
Near Marion, TX 78124
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of icemaker not dispensing properly. Found that solenoid was sticky. Adjusted solenoid and icemaker tested good. Complete
Near Harker Heights, TX 76548
Al
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW88HEAC0 Arrived to inspect fl washer with drain error code.Confirmed the complaint and removed the front panel to access the drain pump.Confirmed the pump was clogged and unclogged the unit at the customers request.She is selling the house and is including the washer/ dryer with the house and simply wanted it repaired..All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
DRYER MAYTAG MGDX655DW2 Arrived on site for dryer making loud noise. Tested and inspected unit and found blower wheel rubbing against housing. Attempted to adjust housing with minor improvement.; ordrng 1 W11117429 (LINT CHUTE) and 1 WP694089 (BLOWER WHEEL ) and 1 WP8577230 (BLOWER HOUSING )
Near Austin, TX 78701
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for complications related to the ice bin fill arm falling out of place. Restored function and cleaned out ice. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL MFF2558KEB Arrived on site for refrigerator needing coils cleaned. Cleaned coils and inspected unit. All operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
DRYER MAYTAG MEDB835DW3 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and after approximately 5 seconds, the unit began to make a loud screeching noise. I lifted the top panel and turned the unit on again and the noise sounded as if it were coming from the motor area. I removed the drum and tested the idler pulley and found that the idler pulley wheel did not move. I advised the customer of my findingsAlso cleaned all the lint from the unit. Retested and the unit operated as designed with no unusual noises. No lint observed at the end of service, job completed."
Near Georgetown, TX 78626
Joel G.
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose “leak” in oven. Checked for leaks in the oven and didn’t find any. I ran the oven and asked customer is the flame smell was what they were smelling and she confirmed. The smell is just the flame and not an actual leak. Flame is fine and this is completely normal. I also ran a burner and turned gas on only and showed her what an actual leak would smell like and she confirmed that that wasn’t the smell. All is normal. No leaks detected.
Near Austin, TX 78705
Wesley
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRT138FZDM00 arrived on site and found unit operating leak free. Advised customer on findings. Left unit running.
Near Dripping Springs, TX 78620
Luis
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for loud noise found ice hitting fan motor. Diagnosed unit will need a new defrost thermistor. Defrosted evaporator,replaced harness assembly that includes thermistors.
Near Copperas Cove, TX 76522
Al
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH78019HB0 Arrived to install previously ordered part.Removed and replaced the door.Reassembled and unit tested as designed.JOB COMPLETE CUSTOMER SATISFIED
Near Copperas Cove, TX 76522
Al
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived onsite for the washer that still is not starting correctly. Ms stated that the issue is inconsistent but after the last time we were out the unit will powered up but the start button sometimes will not respond and start the machine. I tried to run diagnostics and the control froze with all of the lights on. I did a power reset and tried it again. There were no stored error codes. The unit completed the auto cycle and irked as designed. I tried a regular cycle and the powered on but none of the other buttons would respond. I ran diagnostics again and performed the UI test and all of the selections worked as designed. There is an issue with the electronics shorting out and the control panel, main control, and UI harness need to all be replaced at the same time. Ordering c-notes, W10903219 PANEL-CNTL, WPW10442440 HARNS-WIRE, & marking the CCU as UORV.; ordrng 1 C-NOTES (NEEDS PARTS AUTHORIZATION ) and 1 W10903219 (PANEL-CNTL) and 1 WPW10442440 (HARNS-W
Near Lakeway, TX 78738
Leonardo
Job Details: 08/23/2019
RANGE JENN-AIR JGRP548WP02 Arrived on site to test unit for temp to high. Test unit and found both ovens had not been converted to LP. Flams coming out of the bake burner cover. Advised customer to get Plummer to convert the unit job complete.
Near Austin, TX 78703
Wesley
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW6620HW0 Arrived on site and found no error codes. Advised customer on use and care. Tested and found all function as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for slow ice production and adjusted mullion heater status to 100% and changed to 8 hour defrost. Verified all other fans baffles and thermistors passed in diagnostics. All icemaker tests pass. No error codes. Fridge over packed. Advised customer on findings. Found temps at 41f and 8f. Adjusted fridge temp down 2 degrees. Selected fast ice. No further repair recommendations.
Near New Braunfels, TX 78130
Luis
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling issue in fresh food. Customer defrosted unit replaced harness assembly, secured thermistor to correct location on suction line using foil tape and a zip tie. Found housing not secured to liner,per tech support installed larger screw,found housing secured with larger screw."
Near Cedar Creek, TX 78612
Steve C.
Job Details: 08/23/2019
WASHER MAYTAG MVWB850YG0
Near Austin, TX 78748
Leonardo
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG510S0AB2 Arrived on site to test unit for unit making noise when oven igniting. Test unit and found unit working as designed. Sound is unit igniting to start flame. Job complete heated oven to 350 job complete.
Near Austin, TX 78733
Tyler B.
Job Details: 08/23/2019
OVEN KITCHENAID KEBU107SSS03 Arrived on site for unit not baking or broiling after storm. Found control to be causing relay to drop. Went to replaced but supplied part was broken will need to return with control to complete ; ordrng 1 WPW10160958 (cntrl-elec)
Near Woodway, TX 76712
Arthur B.
Job Details: 08/23/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived onsite for customer complaint of French door refrigerator RC section not cooling properly. Confirmed issue. Removed evaporator, defrosted evaporator and installed new replacement. Also found rust spots on FC door along with small ding. Ordering new FC door as well.All water connections were dry at time of service.; ordrng 1 W10849523 (dor-fip FC)"
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that has a broken dispenser. Tested unit and found dispenser lid broken. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and tested operation. I found evaporator completely frozen over and no air flow. Ran diagnostics and found control reading defrost thermostat as open. Steamed frost away to access thermistor and found it to read open. Installed new and instructed customer that the unit will need to that for 24 hours to clear all ice from evaporator and to place towels around unit to catch any water that may over flow the drain pan. Unit tests good. Job complete
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
REFRIGERATOR LG LMXS30776S/00 Arrived onsite for the refrigerator that is making a sound like water hitting the inside of a washer tub. Ms stated it made that noise for a couple of days and then it stopped but it still making a loud buzzing sound. I found the condenser line and the compressor service tap line touching the rear cover causing the buzzing sound. I corrected the lines and the unit is quiet and working as designed. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to diagnose a dishwasher that will not turn on. Tested unit and found power turned off at wall switch. Advised homeowner on functionality of switch and no other repairs are needed at this time. No leaks were found at time of service
Near New Braunfels, TX 78132
Kevin
Job Details: 08/23/2019
WASHER GE GFWR2700HWW
Near New Braunfels, TX 78132
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Arrived on site for no ice in freezer compartment icemaker. Per customer unit stopped producing ice then will start back up,ice had just dropped before tech arrived,checked mold water in icemaker. Removed fill tube to check if frozen,no blockage in fill tube. Changed defrost setting to basic to prevent waterline from freezing in liner"
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site to diagnose washer not coming g on. Ran unit and found drain pump consistently runnng upon plugging unit it. Tub is empty of water indicating main control at fault not sensing water level. Replaced control board, recalibrated unit and ran a normal cycle and worked fine. Drain is secure. No leaks detected."
Near Buda, TX 78610
Brandon
Job Details: 08/23/2019
FREEZER WHIRLPOOL WRF991BOOM00 "Arrived on site to replace controls, ice fan, ice maker, and seal freezer, after replacing all parts and sealing freezer cabinet, unit tested good."
Near Austin, TX 78757
Tyler B.
Job Details: 08/23/2019
FREEZER WHIRLPOOL KSC24C8EYY02 "Arrived onsite for unit leaking and no ice, found tube under unit cracked, replaced and tested good, no leaks.
Near Del Valle, TX 78617
Wesley
Job Details: 08/23/2019
WASHER GE GTW750CSL0WS Arrived on site and found clothes stuck in the impeller. Removed clothes. Unit is now operating as designed. Advised customer on use and care. All checks good.
Near Austin, TX 78732
Andy
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for refrigerator not dispensing water or ice. Installed previously diagnosed parts with little improvement. Found spacer pad was needed to improve contact for door switch. Installed pad and all operations were normal. No water leaks present at time of service.
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on job for complaints of refrigerator not cooling properly. During testing found that the refrigerator evaporator is frozen solid having defrosting issues. Will need to return once refrigerator has defrosted. ;
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WFE515S0ES1 Arrived on site to diagnose a range with the burner that is not operating. Found weak heat sensor connections on right front burner. Replaced burner assembly and tested unit. Found operation of burner working as manufacture intended. No further repairs are needed at this time.
Near Driftwood, TX 78619
Brandon
Job Details: 08/23/2019
COOKTOP KITCHENAID KCGS556ESS02 "Arrived on site to replace center orifice holder, after replacing orifice holder, unit tested good.
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
DISHWASHER KITCHENAID KUDD01DPPA0 Arrived on site for dishwasher collecting water. Upon arrival customer informed that is one of the issues. Unit also will not operate in either drawer. Tested and inspected unit and found abnormal operations and found failed controls.. No water leaks present at time of service.
Near Austin, TX 78757
Tyler B.
Job Details: 08/23/2019
DRYER WHIRLPOOL WED6620HC1 "Arrived onsite for unit leaking in steam use. Found valve sticking open, replaced valve and tested good, no leaks on site"
Near Austin, TX 78750
Andy
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSSC42QMS01 "Was on site for dishwasher and was asked to check refrigerator for ice not dispensing. Found failed dispenser motor. Ordering part no water leaks present at time of service. ; ordrng 1 WP2212363 (MOTOR )"
Near Austin, TX 78739
Brandon
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to replace freezer door, deli door, ice door, and deli UI control, after replacing all parts, unit tested good."
Near New Braunfels, TX 78130
Kevin
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site and inspected dishwasher and found saved codes 6/4, 7/1, 2/1, 4/3. Ran a diagnostic cycle and found wash motor has failed, After replacing wash motor it will now complete a diagnostic cycle and Heating element is on at the end. Recommended to customer that hot water be ran out the kitchen sink until water is hot to prevent heating element from turning off again. NO water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site to repair unit with a door that is not closing properly. The issue is that the customer can move the left door interlock with his finger but not the right side interlock. Explain to the customer that that is normal. The right interlock is moved by a rod inside the unit that he cannot see. Customer understands the operation. Tested for leaks and none were found.
Near Austin, TX 78731
Andy
Job Details: 08/23/2019
REFRIGERATOR GE UCC15NJBII Arrived on site for ice machine not making ice. Tested and inspected unit and found compressor running very hot. Tested amp draw and found pulling 4.1 amps. Will need to replace compressor. Ordering SS. 2 hour job. Office to schedule return trip. Could not locate compressor or access valve for unit. Ordering parts research. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (PARTS RESEARCH ) and 1 WR87X26050 (DRYER ) and 1 WR87X26061 (EVAPORATOR )
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for washer making noise and leaning to the right. Tested and inspected unit and found issues with suspension. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site to diagnose fridge not making ice intermittently. Also, some cubes come out stuck together. Temp was 11 degs in ice room. Ran diags and all tests checked out fine. Ice maker may be intermittently. Replaced ice bin and ice maker. Verified operations and no leaks detected."
Near Austin, TX 78728
Jonathan S
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "(DZ) Arrived on site for dishwasher with missing upper rack stop, and upper door seal loose. Gained access to interior of dishwasher and found the stop missing, and loose seal. Replaced the missing stop. Tucked upper gasket behind upper gasket trim, adjusted trim for a tighter fit. Inspected gasket and found no issues with gasket. Tested and all is fine at this time. No water leaks found."
Near Kyle, TX 78640
Brandon
Job Details: 08/23/2019
DRYER WHIRLPOOL WED6620HC0 "Arrived on site to replace UI control console due to unit not responding, after replacing part, unit tested good."
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of unit adding water during spin and vibrating really bad during spin. Found control would power on water valve during wrong part of cycle, faulty control, found spin basket loose due to gearcase and outer tub bearings being bad.
Near Bruceville, TX 76630
Arthur B.
Job Details: 08/23/2019
WASHER MAYTAG MVWC565FW1 Arrived onsite to install new control to top load washer from my prior visit’s diagnosis. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. Did advised to have drain pipe widen to allow proper drainage of water. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
WASHER KENMORE 796.29472 "arrived on site to install previously diagnosed and ordered parts. The customer advised that since the previous repair, the unit has operated as designed; however, there have been some rust looking stuff coming from the washer. Customer advised that the washplate bolt has held and they have been able to complete laundry without the washplate coming off. I advised the customer that the debris they were seeing was old detergent and soils that collect in the unit and just needs to be run through a couple of cleaning cycles. I advised the customer that since the original bolt has held, I will replace the bolt with a newer, improved bolt and that should fix their issue with the washplate. I removed and replaced the washplate bolt and tested and it is secured. No water leaks observed during service, job completed."
Near Austin, TX 78723
Tyler B.
Job Details: 08/23/2019
RANGE WHIRLPOOL WFC310S0EB3 "Arrived on site for unit with un even elements. Was able to correct element burners to be level. And tested good,"
Near Lakeway, TX 78734
Paul
Job Details: 08/23/2019
MICROWAVE KITCHENAID KCMS185JSS2
Near Austin, TX 78746
Tyler B.
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB "Arrived onsite for unit door not sealing well. Found fractured gasket. Replaced a gasket aligned door and tested good,"
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "arrived on site to inspect refrigerator leaking water and frost buildup. Upon further inspection, I found ice buildup in the back left corner of the ice maker housing. Also found that the unit I making ice. I removed the ice maker housing and contacted Techline and spoke to Mike. I advised him that the IM housing adaptor has been replaced two times and still having the issue with the ice buildup in the back of the adaptor. Mike suggested replacing the adaptor again and doubling up the gasket that is at the back of the IM housing attached to the cabinet and to use permagum to seal any remaining gaps. He advised to check airflow from the openings at the back of the RC section going into the IM and to check for a vent hole on the left side of the tower approximately one down from the top. Also advised to go into diagnostics at test #7 and switch the defrost time from 01 to 02. Airflow was good and the vent hole was present. Mike provided File #7725682
Near Leander, TX 78641
James
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site and tested operation. I found fault for low water temp, wash motor not running and heater timed out. I found that the wash motor just pulses and when it runs it’s only for a few seconds. Unit has a failed wash motor and will need new to repair. Wash motor was replaced with tub on previous repair; ordrng 1 WPW10605057 (pump and motor assy)"
Near New Braunfels, TX 78132
Luis
Job Details: 08/23/2019
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site for no ice. Ran diagnostics found no water entering reservoir,no voltage to valve failed pump,cont. diagnostics found piston hitting inner shell of compressor due to condenser fan failure. installed a new pump,cond. fan motor,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec reassembled unit checked water connections no leaks checked low side pressure good,good frost pattern on evaporator plate; used 1 W10124096 (COND MOTOR), and 1 W10908287 (PUMP) from stock"
Near Bastrop, TX 78602
Steve C.
Job Details: 08/23/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for the unit intermittently will not dry clothes. Customer advised that the unit sometimes will leave the clothes damp. Tested the unit and found the unit has proper airflow to the outside. Found the dryer level sensor is at factory setting. Set the dryer sensing level to number four. The unit is working properly and the vent is clear.
Near The Hills, TX 78738
Paul
Job Details: 08/23/2019
DRYER MAYTAG MDE5500AYQ Arrived onsite for the dryer with a no heat condition. I found one of the thermistor wires disconnected causing the issue. I connected the wire and tested the unit. The unit is working as designed. Call complete.
Near Lorena, TX 76655
Arthur B.
Job Details: 08/23/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for customer complaint of timer not working on dryer. Removed console and found timer windings faulty. Removed and replaced timer assembly. Reassembled and tested unit. Unit now works as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/23/2019
ICE MACHINE WHIRLPOOL WUI75X15HZ "Arrived on site and inspected ice machine and found it is disconnected from power, after powering on observed water flow is barely trickling. Recirculating pump and water level sensor is working, Drain pump is working. Compressor and condenser fan are both running. Removed water supply line from the rear of the ice machine and there is no water pressure. Recommended that valve be inspected by a plumber. No water leaks at time of service, job complete"
Near Austin, TX 78759
Andy
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MRT118FFFM04 Arrived on site for refrigerator making clicking noise. Tested and inspected unit and found lack of sound dampening . Added sound dampening to unit and tested. All operations are normal. No water leaks present at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site and installed new gear case and clutch. Ran calibration and auto diagnostics. Unit tests good. Job complete
Near Manor, TX 78653
Steve C.
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for the unit will not turn on. Tested the unit and found the fuse 20 amp has no continuity. Replaced the fuse and found the door switches are defective. It also damage the fuse again. Will use our return visit the interlocks with the door switches, control and ; ordrng 1 W10138793 (fuse)"
Near Buda, TX 78610
Brandon
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for customer complaint of unit making noises, found evaporator fan motor was louder then normal and heard a tick coming from damper control. I replaced both parts unit tested good."
Near Leander, TX 78641
Lou
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop issues. Upon further inspection, the customer advised that she was cleaning the unit and found the front right burner knob was melted. Customer advised that due to her being left handed, she only cooks on the left side and didn’t know how the knob got melted. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Round Rock, TX 78664
Jonathan S
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site to install previous diagnosed part. Gained access to UI housing. Removed failed housing and installed new. Performed diagnostics mode, error 6-4 float switch. Monitored test cycle and found all operating as designed. All tested good, no water leaks present."
Near Killeen, TX 76549
Al
Job Details: 08/23/2019
DRYER MAYTAG MEDB765FW0 "Arrived to inspect L2 error.Checked voltage from the outlet and got 240/120/120Removed the cover on the back of unit and saw the L2 red wire was burned and damaged.Unit will need terminal, screws and wiring harness to complete the repair.Customer will purchase a new cord for the repair.Office to reschedule with customer.Will use all pre diagnosed parts on return.NEEDS MORE WORK ; ordrng 1 279318 (TERMINAL ) and 1 279393 (SCREW) and 1 W10907915 (WIRING HARNESS )"
Near Leander, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL CET9000GQ0 Arrived on site and tested operation. I found washer with F21 and dryer with d5 error. I found the coin matching not plugged into control and corrected D5 error. Inspected water system and found pressure hose kinked and air dome. Installed new hose and tested. Unit tests good. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job for complaints of dishwasher leaking water. During testing found that the feed is spraying the door on the left side causing the water to leak. Ordered parts. Customer requested RJ to return. ; ordrng 1 CNOTE (CUSTOMER REQUESTS RJ TO RETURN ) and 1 W10861745 (tube-feed) and 1 WPW10671941 (pump&motor)
Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site and tested operation. Customer stated he was told to calibrate temp up 30 degrees. Calibrated back to zero and tested temps at 350. I found unit has average temp of 355. Unit tests good. Job complete
Near Austin, TX 78705
Wesley
Job Details: 08/23/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating with weak motor. Cannot kick start. Could manually rotate and then activate. Power is good at wall. Ordering motor to repair. ; ordrng 1 279811 (motor!dryer) and 1 WP697772 (wheel)
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Arrived on site and plugged in the icemaker. Advised customer on use and care. All checks good. Unit door had been left open.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice maker not making ice and not able to remove ice container. Inspected unit and work area. Found ice container broken and allow ice to fall underneath. Performed diagnostics mode and found fault code E2. Cycled ice maker and found no response. Ran motor test and tested voltage to ice maker and found getting voltage. Ran water to ice maker and found filling. Will need to replace ice maker and ice container.. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10347093 (ICE CONTAINER )"
Near Austin, TX 78725
Wesley
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new door. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose washer making noise. Customer has a recording and it’s at about when unit is going to final spin. I ran diags and verified only error was out of balance and UI. I ran unit through high, medium and low spin and works just fine. Unable to duplicate complain as all is working normal. Called source, spoke w/ Scott, 7725689099, who says all is normal and we can not duplicate noise. Drain secure no leaks detected."
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
REFRIGERATOR GE TFX27ZPBEBE "Arrived on site for customer complaint of fresh food section not cooling, found condenser fan motor to be faulty.
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site for customer complaint of unit not working, found drain errors in diagnostic mode, found faulty drain pump. I installed drain pump from truck stock, unit tested good.