Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/31/2018
WASHER MAYTAG MVWB855DC0 "Arrived on site for washer making noises. Customer stated that unit was making a loud clicking noise and would continue to click over and over when cycle first starts. Performed diagnostics mode and checked fault code history, no errors. Ran manual test cycle, tested water valve , drain pump, spin and agitation cycles. Gained access to gearcase and stator. Tested unit with towels and found wash plate stripped . Will need to replace wash plate to complete repair. Schedule return for Monday the 5th. Customer will be out of out Town the following Tuesday the 6th for over a month.; ordrng 1 SEENOTE (SEE NOTE) and 1 W10902814 (WASH PLATE)"
Near Austin, TX 78734
Paul
Job Details: 10/31/2018
COOKTOP KITCHENAID KGCU467VSS02 "Arrived onsite for the cooktop with the flames too high, uneven, and yellow. I found the cooktop had never been converted to LP. I found no LP conversion kit with the unit. I gave ms the conversion kit and explained to her that she needed to contact the builder and have them get a licensed plumber out to do the conversion. I also explained that the silicone to the counter top would need to be removed by the builder or themselves so the unit could be pulled forward to adjust the valves low flame setting for LP gas. Call complete."
Near Austin, TX 78731
Cliff
Job Details: 10/31/2018
OVEN KITCHENAID KEBC208KSS04 Homeowner does not wish to have a van service today and no repairs were performed. Unit was not diagnosed and no charges were due from homeowner.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived onsite for customer complaint of french door refrigerator mullion coming off track recurring issue. When arrived, found only upper portion of the mullion come off tab on LH door. Call Techline to document SR#7723317316 and advised if mullion checks ok to order door due to the tab on door may be smaller allowing mullion to come off. Ordering LH door and mullion. Advised customer 6-8 weeks for door to arrive. OF to R/S. All water connections were dry at time of service.; ordrng 1 W11104469 (dor-fip LH)"
Near Georgetown, TX 78628
Lou
Job Details: 10/31/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the unit in diagnostics and tested on modes 59, 65, 66, 79, 97, and 120 and all tests were good. During test 120, the ice maker harvested correctly. In mode 97, the water tube did not dispense any water. I removed the ice maker and inspected the wiring and found them to be good. I verified ohms to the water tube heater. I disconnected the tube at the left door hinge and tested the water tube again and water dispensed out of the main tube. I reconnected the tubes and tested one more time and this time water dispensed from the water tube. I re-installed the ice maker and tested again, and the water tube dispensed water ad the ice maker began to operate as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78737
Luis
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Arrived on site for fresh food not defrosting. Per tech support defrosted evaporator,replaced harness and evap cover. Secured cover with four screws two on front assembly and two behind air tower. Checked air flow good"
Near Spicewood, TX 78669
Paul
Job Details: 10/31/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onsite for the refrigerator with the FC door not closing correctly and ice build up. I found the ice had evaporated so the unit is sealing correctly. I found the slides not closing correctly. Need to replace both slides to complete service. Ordering 2EA. WP13055901 SLIDE. RS for Tue 11/6.; ordrng 2 WP13055901 (SLIDE)s
Near Round Rock, TX 78664
Wesley
Job Details: 10/31/2018
MICROWAVE WHIRLPOOL GM8131XEB0 Arrived onsite and determined unit to be non repairable after an attempt to correct broken door latch. Parts not available. Charged diagnostic fee
Near Kyle, TX 78640
Kevin
Job Details: 10/31/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site inspected refrigerator edit found fresh fruit thermistor is in the correct location according to serviced pointer W11092686C. After fixing ensured evaporator drain was clear and remove all water underneath the deli drawer. The water leaks from connections at time of service, job complete."
Near Leander, TX 78641
James
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS1 Arrived on site and installed perma gum around adapter seal at rear wall. Checked for air leaks and found none. Cleared ice build up and water from below snack drawers. Unit tests good. Job complete
Near Austin, TX 78732
Paul
Job Details: 10/31/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived onsite for the refrigerator with a no ice condition. I found no voltage to the icemaker from the receiver control. I installed a new emitter and receiver kit. I tested the icemaker and had power to it. As soon as it started to go into harvest it lost power. I suspect a bad heater in the icemaker. Need to replace the emitter and receiver kit along with the icemaker all at the same time. Ordering C-NOTES & W10757851 CNTRL-ELEC. Marking the icemaker as UORV. ; ordrng 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10757851 (CNTRL-ELEC)
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/31/2018
DISHWASHER WHIRLPOOL DU195PWQ2 "Arrived o. Site for control and panel replacement R&R control and panel and tested good, no leaks o. Site"
Near Buda, TX 78610
Leonardo
Job Details: 10/30/2018
RANGE GE JBS55DM5BB Talk to husband and reschedule for Friday 11/2 between 12-3. Advised customer that we could be tear at 12 o’clock the earliest. Customer was ok with that. ; schdld next appmnt for 11/2 FRI 12-3
Near Austin, TX 78731
Scott
Job Details: 10/30/2018
DISHWASHER KITCHENAID KUDS01FKSS0 "Arrived on site for dishwasher not starting . Found door latch not working ,would grasp door strike . Replaced latch and strike . Found panel control cracked and missing upper left corner . Most likely from trying to get door latch . Will need to order panel control. Autho will be needed . Please call to set return visit . No water leaks detected at time of service . ; ordrng 1 AUTHO and 1 WP8524443 (panel-cntl)"
Near Austin, TX 78703
Luis
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site for faulty door and mullion. Removed left side door and mullion,installed new fresh food door and mullion checked door operation good,Checked door seal good."
Near Belton, TX 76513
Jerry C.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "WRX988SIBM01 Arrived to instal parts. I removed and replaced the prior ordered control and door. The unit required substantial cabinet alignment and leveling. I sealed and matched door height on the rc doors. The ice maker housing was too far forward and causing binding and subsequent moisture to occur at the bottom of the ice maker housing, and I corrected and flipped the ice bin door gasket. Operational test good, no leaks observed during service."
Near Killeen, TX 76549
Arthur B.
Job Details: 10/30/2018
DISHWASHER GE GTD695SSJSS "Arrived onsite for customer complaint of dishwasher leaking on floor. After inspection, found door vent is stripped and keeps falling off causing the leak. Unit will need new door seal vent,seal and transition to complete repair. R/S for Thursday 11/01. No other issues found. All water connections were dry at time of service.; ordrng 1 WD08X10092 (door vent seal) and 1 WD12X23557 (TRANSITION PIECE ) and 1 WD24X20586 (cover vent)"
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/30/2018
WASHER MAYTAG MHWE200XW00 Arrived onsite for customer complaint of front load washer getting error code F6E1 (Communication Error) and will not start. Ran diagnostics and found error code. Removed and replaced control. Tested unit withe new control. Found unit still will not start. Also found tub assembly bounces irractically. Will need to order suspension and return with MCU. Authorization must be obtained before we can complete repair. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 3 W10822553 (shock-absr)s
Near Leander, TX 78641
Chase
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF330PAHS3 WDF330PAHS3 Arrived on site to check dishwasher for no operation. Upon arrival found dishwasher operating. Ran diagnostic cycle and observed all functions. Checked water line and drain line for leaks. All functions of the dishwasher check good and no water leaks were present. Unable to determine the original cause of failure. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site for refrigerator not cooling correctly and ice buildup on RC evaporator. Performed diagnostics mode and tested RC thermistor and RC evaporator thermistor. Measured temperature in FC and RC found both within range. Called tech support and spoke with Tebow (SR7723303247) He stated just to replace cover with added screws at top of evaporator. (RF170) Schedule return for Friday the 2nd. Customer declined to pay service fee. Will not need to return for service. ; ordrng 1 WPW10501260 (EVAPORATOR COVER)
Near Lampasas, TX 76550
Steve C.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace the freezer door due to being warped on top. Replaced the freezer door and nameplate and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Checked for no draining issues. Found loose connection at pump. Repositioned connector and re-connected to pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Checked for no draining issues. Found loose connection at pump. Repositioned connector and re-connected to pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Checked for no draining issues. Found loose connection at pump. Repositioned connector and re-connected to pump assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Replace console, main control and OWI sensor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Replace console, main control and OWI sensor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site. Replace console, main control and OWI sensor. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and re-connected to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and re-connected to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Checked for no draining issues. Found loose connection at drain pump. Repositioned and re-connected to drain pump and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78749
Kevin
Job Details: 10/30/2018
REFRIGERATOR GE GFSS6KECSS "Arrived on site found icemaker is not operating properly, there is no production and ice been, replaced ice maker and it is now operating correctly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
RANGE JENN-AIR PRG4810NP Arrived on site. Checked for open issues. Found thermostat for oven kick in on broil on bake cycle. Found customer replaced wrong thermostat on unit.Part. Thermostat no longer available for this unit per shana. Customer refused to pay service fee because he believes that we should of known about NLA part. Please advise customer for payment. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
RANGE JENN-AIR PRG4810NP Arrived on site. Checked for open issues. Found thermostat for oven kick in on broil on bake cycle. Found customer replaced wrong thermostat on unit.Part. Thermostat no longer available for this unit per shana. Customer refused to pay service fee because he believes that we should of known about NLA part. Please advise customer for payment. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/30/2018
RANGE JENN-AIR PRG4810NP Arrived on site. Checked for open issues. Found thermostat for oven kick in on broil on bake cycle. Found customer replaced wrong thermostat on unit.Part. Thermostat no longer available for this unit per shana. Customer refused to pay service fee because he believes that we should of known about NLA part. Please advise customer for payment. No leaks present. Job complete
Near Marble Falls, TX 78654
James
Job Details: 10/30/2018
DISHWASHER MAYTAG MDBH955AWW Arrived on site and installed new control. Tested for proper operation and found unit still giving high load fault. Unit will also need new capacitor and possibly sump motor to repair. All water connections dry at time of service. Parts will need authorization. Office will schedule return visit; ordrng 1 6-919922 (wash motor) and 1 CNOTE (AUTHO) and 1 WP99002665 (capacitor-)
Near Austin, TX 78737
Kevin
Job Details: 10/30/2018
COOKTOP JENN-AIR JED4536GS00 "Arrived on site and replaced control board and appliance manager diagnosed by previous tech. Customer will monitor cooktop to see if operation has improved, job complete."
Near Austin, TX 78735
Kevin
Job Details: 10/30/2018
WASHER WHIRLPOOL WFW90HEFC1 "Arrived on site and found cold water valve is not flowing properly, after replacing valve customer is also experiencing bleach cup is not emptying. Spoke with tech line and they recommended not using splashless bleach 7723299500 even though the water flow is now correct. No water leaks from connections at time of service, job complete."
Near Kyle, TX 78640
Leonardo
Job Details: 10/30/2018
DISHWASHER GE GSD6600G02WW Arrived on site to replaced drain motor. Removed drain motor and found found clogging the drain motor. Replaced motor test unit and unit drained correctly the first time job complete no leaks present at this time.
Near Austin, TX 78733
Kevin
Job Details: 10/30/2018
DISHWASHER KITCHENAID KUDE70FXSS5 "arrived on site and found offer tracks are Rochen, when I’m installing dishwasher found water underneath it. Ran a diagnostic cycle and found the sump is leaking during operation. Quoted customer for repair for upper Slides, no water leaks from connections at time of service."
Near Austin, TX 78746
Kevin
Job Details: 10/30/2018
DISHWASHER KITCHENAID KUDC10FXSS7 "arrived on site and found right-hand track and rear stopped are both broken, replaced track but will need to bring back stop to complete repair. Used a zip tie temporarily so that upper rack will not fall off of right track. No water leaks from connections at time of service; ordrng 1 WPW10195622 (stop)"
Near Bee Cave, TX 78738
Brandon
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL KMHS120ESS4 "Arrived on site for customer complaint of microwave tripping breaker, I unplugged unit checked proper wiring at .plug, tested good, could not get unit to duplicate issue."
Near Austin, TX 78731
Scott
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site , replaced sump and motor . Ran diagnostics ,checked normal . No water leaks detected at time of service job complete ."
Near Austin, TX 78757
Scott
Job Details: 10/30/2018
WASHER WHIRLPOOL WFW7590FW0 Arrived on site for leaking washer . Talk to tenet and found it washer would have water in it when not in use . Found water valve is dripping into tub . Will use valve on return visit . Unit is stacked in small closet in bathroom . Will need second man and two hrs . No other water leaks detected at time of service . Please call to let customer know return .; ordrng 1 2HR and 1 TWOMAN
Near Austin, TX 78731
Scott
Job Details: 10/30/2018
DISHWASHER KENMORE 665.13732K601 Arrived on site to replace thermostat . Found control board was failing as well . Customer is getting new dish washer . No money collected . Nonwater leaks detected . Job complete .
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/30/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for cap replacement. R&R caps and tested good. No gas leaks on site
Near Austin, TX 78703
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KSSC48FTS03 "Arrived on site for faulty control,relays on control shutting on and off,diagnosed faulty control. Removed failed control assembly installed updated main control kit,powered unit on ran diagnostics unit working as designed.. Payment from total."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH32519FB0 "Arrived on site for touch control issues and intermediate working complaints, upon numerous test I was able replicate symptoms, unit will need control and control panel. Need CNOTE office reschedule. Supplied control panel was incorrect color ; ordrng 1 W10890785 (PANEL ) and 1 W11221051 (CONTROL)"
Near Temple, TX 76502
Jerry C.
Job Details: 10/30/2018
WASHER GE GFWH2400L0WW "GFWH2400L0WW Arrived to instal previously diagnosed and ordered parts. I removed and replaced the failed pulley, nut and washer and installed the belt. I reassembled the unit and tested. Operational test good, no leaks observed during service. Drain safety strap added."
Near , TX 76571
Jerry C.
Job Details: 10/30/2018
DRYER WHIRLPOOL WED92HEFC2 "WED92HEFC2 Arrived to inspect noise. I found the unit making a consistent tapping noise. The roller wheels were not seating correctly and moving on the shaft. I removed and replaced the wheels and idler from within the kit and tested the unit. Operational test good, no lint within new chassis and no leaks observed during service."
Near Austin, TX 78750
Cliff
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KFIS20XVMS10 Arrived on site to diagnose the refrigerator that is leaking water. Tested unit and found drain grommet clogged causing evaporator defrost water to leak out front of freezer. Replaced drain granite with updated drain tube assembly and tested unit. Found after thawing all ice in freezer everything is working properly. Leaks were found after services were performed.
Near Taylor, TX 76574
Wesley
Job Details: 10/30/2018
OVEN MAYTAG MEW6627DDS Arrived on site and repaired oven with control. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78704
Leonardo
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL GH5184XPS4 Arrived on site to test unit for unit giving f7 error. Test unit and test all switches. Test magnetron and diverter and board. Will need new magnetron 8206317 and new inverter and new board. Board is discontinued 8205421 office to reschedule ; ordrng 1 8205421 (BOARD)
Near Austin, TX 78750
Cliff
Job Details: 10/30/2018
WASHER MAYTAG MHW8200FC Arrived on site to diagnose a washer that is leaking and rubber door seal has come loose. Found bellows came loose from mounting causing the leak. Replaced Bellows and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW4955HW0 Arrived onsite to install new suspension to top load washer from prior visit’s diagnosis. Removed all 4 warm suspension and installed new replacements. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Wesley
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and found shorted icemaker. Unit is now operating as designed, Advised customer on use and care. All checks good."
Near Austin, TX 78729
Wesley
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Arrived on site and found unit defrosted. Replaced drain tube and control per CL. And tested unit. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
RANGE KITCHENAID KSGG700ESS0 Arrived on site and repaired by replacing blower.
Near Georgetown, TX 78633
Jonathan
Job Details: 10/30/2018
WINE COOLER WHIRLPOOL WUR50X24EM00 Arrived on site for refrigerator door not shutting. Performed diagnostics and tested for. Found door hitting hinge cover on left side. Added washer to bottom of door. Installed unit and tested opening and closing. All tested good and door is sealing.
Near Burnet, TX 78611
James
Job Details: 10/30/2018
DRYER GE GTD45EASJ2WS Arrived on site and tested operation. Found drum making a scrapping sound. Removed and found both top slides had come loose. Replaced slides and tested operation. Unit working properly. Customer has vinyl vent hose and I instructed her of the fire hazard they have and recommended to replace with s metal vent hose. Job complete
Near Burnet, TX 78611
James
Job Details: 10/30/2018
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and installed new module. Tested for proper operation and found unit working properly. Job complete
Near The Hills, TX 78738
Brandon
Job Details: 10/30/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site for customer complaint of door not closing, found hinges were damaged. Ordering hinges. ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and replaced stops and rack and manifold. Unit is now operating as designed.
Near Austin, TX 78738
Brandon
Job Details: 10/30/2018
COOKTOP GE JGP940SEK2SS "Arrived on site for customer complaint of cooktop electrodes sparking constantly. Found faulty switches, ordering switches and spark module. ; ordrng 1 WB13T10046 (module spark) and 1 WB18T10366 (harness switch)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8900BC Arrived on site and repaired broken catch. Unit is now operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and installed valve to repair. Unit is now operating as designed. All checks good.
Near Hutto, TX 78634
Wesley
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS Arrived on site and replaced interlocks and switches and advised customer on bulb replacement. Just found bad switch causing flickering.
Near The Hills, TX 78738
Brandon
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KBFN502EBS02 "Arrived on site for customer complaint of freezer being to warm. Put unit into diagnostic mode, found fans and compressor to be good, found sealed system issue. Ordering compressor, evaporators, and access valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (SS TECH) and 1 Tj90sf8404 (VALVE) and 1 W10552972 (evaporator) and 1 W10704381 (drier-tube) and 1 W10832994 (compressor) and 1 W10915406 (evaporator)"
Near Austin, TX 78738
Brandon
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not working, I replaced light modules and inverter, no change, ordering main inverter and controls with wire harness. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10565852 (harns-wire) and 1 W10721030 (invrtr-box) and 1 W10739408 (cntrl-elec) and 1 W10776331 (cntrl-elec)"
Near Austin, TX 78746
Kevin
Job Details: 10/30/2018
MICROWAVE KITCHENAID KHMS2040BBL0 "Arrived on site and inspected microwave and found customer is experiencing door open/close error code. Could not duplicate air during service call but switch assemblies may be needed in order to correct issue. W11182140, W11182141, $39.37 each total labor MW250 $169.99. Customer will contact office if they wish to continue with repair.Job complete."
Near Killeen, TX 76543
Arthur B.
Job Details: 10/30/2018
DRYER WHIRLPOOL LE7800XSW1 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found no air moving out of vent. Removed back cover and found vent tube full of lint. Removed all lint and reassembled. Tested unit. U it now circulates properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Johnson City, TX 78636
Brandon
Job Details: 10/30/2018
DRYER SAMSUNG dv45h6300eg/a3 "Arrived on site for customer complaint of loud loose, found idler pulley was bad, ordering idler pulley. ; ordrng 1 DC93-00634A (IDLER PULLEY )"
Near Killeen, TX 76541
Arthur B.
Job Details: 10/30/2018
WASHER MAYTAG MVWC565FW1 Arrived onsite for customer complaint of top load washer not filling up properly. Ran diagnostics and found no error codes. Called WPL Techline Sterling SR#7723300013and advised to check other settings and pressure hose. He also advised that normal setting is the most “Energy Efficient” cycle on the unit. By checking other cycles will show that unit is filling properly. Tested unit and found unit is working as designed. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/30/2018
WASHER WHIRLPOOL CAE2743BQ0 "Arrived on site to install previous diagnosed part. Found key to service box is wrong key. Went to office to report. She stated that was only key for washer. Attempted again, found incorrect key. Went t back to office and they had found correct key. Gained access to lock box. Removed failed key chute and installed new. Tested unit, all tested good. Went back to office to turn in keys and $10 coins. All tested good, no water leaks present. Paid in full on previous visit."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site. Checked for noise issues. Found freezer Evaporator frosted over. Ran defrost heater in freezer was able to kick heater on. Found UI Bad creating frost buildup and freezer. Will need UI and evap assy to repair unit. Reschedule for 11/05/18 ; ordrng 1 W10894103 (UI)
Near Leander, TX 78641
Jonathan
Job Details: 10/30/2018
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site for range oven not shutting off. Customer stated that she woke up in middle of night and control showed unit was off and temperature in oven was above 400°. She stated that oven had came on by it self. Called tech support and spoke with Chris (SR7723301225). He stated that both relays on control would had to make contact for failure to happen. Chris stated to replace control. Tested heating element at 24 ohms. Tested out and found correct. Removed control and installed new. Was not able to recreate failure. All tested good at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to install previous diagnosed parts. Gained access to hinges. Removed springs and installed pads. Installed springs and tested door operation. All tested good, no water leaks present."
Near Burnet, TX 78611
James
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived on site and tested operation. Customer stated that he pushed the unit back and it began leaking. He also stated that the ice production stopped as well. Found filter to be clogged and not allowing proper water flow to reservoir. Customer had new filter and installed. Water now flowing properly into reservoir. Unit working properly and all water connections dry at time of service. Job complete
Near Kingsland, TX 78639
James
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site and installed new door and gasket. Leveled unit to address uneven doors. Found door still slightly uneven due to low spot in floor at rear right. Instructed customer of finding. Unit working properly. Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site and tested operation. Found evaporator fan not running. Found proper voltage to fan. Installed new fan motor and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for Noisey operation. Found fresh food section at 36 and freezer at -1 degrees. Found fresh food evaporator is full of ice. Customer will defrost unit so we can service it. Customer will defrost unit. Customer knows to put tiles on floor. Please see signed waiver.; ordrng 1 W10843055 (cntrl-elec) and 1 WPW10389152 (support)
Near Marble Falls, TX 78654
James
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and tested operation. Found fresh food at 31 degrees and food freezing. Tested thermistors and found to be good. Installed new control and tested. Unit working properly. Job complete
Near Burnet, TX 78611
James
Job Details: 10/30/2018
WASHER GE GTW220ACK2WW "Arrived on site and installed new transmission, fastener kit, clutch, pulley, belt, actuator, and spring. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"
Near Lampasas, TX 76550
Steve C.
Job Details: 10/30/2018
WASHER ROPER RTW4640YQ1 Arrived on site for the unit is making noise. Customer advised the unit is making a loud banging noise and goes off balance. Found the suspension rods are weak. Unit will need a new suspension rods and all water connections were dry at the time of service.; ordrng 1 W10780048 (suspension)
Near Salado, TX 76571
Jerry C.
Job Details: 10/30/2018
DISHWASHER GE GDF570SGJ2BB "GDF570SGJ2BB Arrived to inspect spray arm off. I found the middle spray arm assembly had dislodged from the upper rack. The assembly was not damaged and I was able to securely reattach it. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
COOKTOP JENN-AIR JGCP536WP01 Arrived on site for right front burner not working again. Found that if you wiggle the shaft which wiggles the switch the igniter will work at times. Unit will need a new switch harness.Due to part availability office schedule return date.; ordrng 1 W10116174 (harns-wire)
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/30/2018
WASHER WHIRLPOOL MHW8000AW0 "Arrived on site and replaced drain pump hose found leaking on previous visit, ran an diagostic cycle and leaks has stopped. No water leaks from comnections at time of service. Job complete, collected remaining balance."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
OVEN JENN-AIR JMW3430HP00 Arrived on site to replace Console due to A stock keypad. Install new console. The new console will not go through the set up steps properly. Will need a new console. I am requesting a second person as it may have to come out of the wall and I could not get it more than an inch forward on my own. 11 is approximately 1 inch from a built-in refrigerator that could possibly get damaged. Office will reschedule; ordrng 1 2MANJOB and 1 W11236885 (CONSOLE)
Near , TX 78744
Kevin
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site and found left side of refrigerator Door is drooping and entire refrigerator will rock back-and-forth and it’s not level. Corrected left hand roller wheel height And refrigerator is now level. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 10/30/2018
DRYER MAYTAG MED5500FC0 Arrived on job for complaints of not drying. Found heater only getting half coverage replaced heater and test air flow. Recommend customer also get vent checked some blockage.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/30/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not having power. Performed diagnostics and gained access to thermal fuse and found open. Customer stated that oven when out with temperatures at 450°. Tested fan motor and found within range. Found door seal worn out and allowing heat escape . Will return with motor on hand if needed. Schedule return Monday the 5th. Customer requested AM appointment for return. Left breaker off to oven.; ordrng 1 SEENOTE (REQ AM) and 1 W10861504 (FAN) and 1 WPW10282960 (GASKET) and 1 WPW10545255 (FUSE)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL AMV2307PFB "Arrived on s the for door switch replacement, R&R top and bottom interlock and tested good."
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/30/2018
DISHWASHER MAYTAG MDBH955AWS "Arrived on site for replacement of pre diag parts, R&R control and control board, and wheels and tests good, no leaks on site"
Near Austin, TX 78730
Luis
Job Details: 10/30/2018
REFRIGERATOR GE TFS25PPBGBS "DIFFERNET ISSUE FROM BURNED OUT DEFROST HEATER. Arrived on site for no cool. Lights on unit not powering on, diagnosed failed thermostat hit thermostat unit powered on diagnosed unit will need thermostat control part is discontinued will need to notify AHS of discontinued part; ordrng 1 WR9X599 (THERMOSTAT DISCONTINUED )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived back on site for too cold complaints, found RF at 30* control was on lowest setting, added permagum to vent. Reset to recommend setting."
Near Austin, TX 78741
Leonardo
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site to test unit for unit not heating. Test unit and found heating element opened. Replaced element test unit and unit test good job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8200YW0 "arrived on site for nosiey dryer found belt and pulley sieved, R&R repair kit and tests good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for knob drop off as asked by customer, called customer and left VM stated I left the knobs in mailbox. And to call for any questions."
Near Killeen, TX 76542
Arthur B.
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for customer complaint of top load washer getting off balance on heavier loads. Found customer is loading properly. Call Techline Austin SR#7723302301and advise to inspect inner wash basket for wobble. Found small wobble. Advised of findings. Ordering inner basket,washplate, and gearcase to complete repair. OF R/S once authorization is given for parts. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket)"