Near Austin, TX 78735
Connor M.
Job Details: 05/01/2018
WMH31017FS0 whirlpool microwave Arrived on site to test unit for light not coming on. Found voltage to socket but incorrect voltage. Replaced panel, still same issue. Will need control and socket for return. Ms approved thursday.
Near Georgetown, TX 78628
Jonathan
Job Details: 05/01/2018
Whirlpool washer not draining or spinning.
Near Austin, TX 78732
Cliff
Job Details: 05/01/2018
Maytag dishwasher MDB8969SDM0. Arrived on site to diagnose a dishwasher that is leaking during cycles. Tested unit and found door seal worn out due to wear and tear. Replaced door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 05/01/2018
Arrived on site or no light operation. Determined loose cam was not depressing switch properly. Corrected loose Cam and light now operates properly.
Near Austin, TX 78745
Connor M.
Job Details: 05/01/2018
KSGG700ESS0 kitchenaid range Arrived on site to test unit for not baking and giving f8e0 error code indicating failed cooling fan. Confirmed bad hal sensor on fan and replaced. Unit working properly at time of service.
Near Austin, TX 78749
Luis
Job Details: 05/01/2018
Refrigerator-replaced Evap fan motor assembly
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the oven control panel and tested. Unit tested good. Job complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 05/01/2018
Whirlpool cooktop model G7CE3635XS01. Unit is cracking around burner.
Near Austin, TX 78703
Joseph C.
Job Details: 05/01/2018
WFW8540FW1 Arrived on site for “unit shuts off right after cutting on” complaint. Inspected unit and found that issue could not be duplicated. Performed test cycle and performed without incident. Unit is performing as designed. If problem persists, will need ui and second man, since unit is stacked and in tight closet. No leaks detected, at time of service.
Near Austin, TX 78745
Connor M.
Job Details: 05/01/2018
WRF555SDFZ05 whirlpool refrigerator Arrived on site to install uv dye drier to let circulate for minimum 24 hours. Brazed in drier and access port, and pulled vacuum. Unit not holding vacuum at all. Unable to locate leak. Scheduleing for soonest return visit with uv light. Jordan approved 5/3
Near Austin, TX 78745
Connor M.
Job Details: 05/01/2018
WRF560SMYM05 whirlpool refrigerator Arrived on site to test unit for leaking from freezer. Found fill tube for icemkaer out of place causing water to not go into mold and into freezer instead. Removed excess ice and defrosted components. Correctly seated fill tube. Unit working properly, no leaks detected.
Near Austin, TX 78733
Cliff
Job Details: 05/01/2018
Kitchenaid refrigerator KFCS22EVMS8. Arrived on site to diagnose A refrigerator that is leaking water when filter is removed. Found water bypass inside filter head not operating properly causing leak. Replaced filter head assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Waco, TX 76710
Mike G.
Job Details: 05/01/2018
MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....
Near Waco, TX 76710
Mike G.
Job Details: 05/01/2018
MEDC200XW1, Arrived on site for unit taking to long to dry, checked unit and fou d that the unit has week air flow and that the vent outside is full of lent cleaned out vent from out side and retested unit and unit now has good air flow checked and cleaned out all lent from unit unit checked fine at this time.....
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/01/2018
Arrived on site or no operation in upper oven. The customer ,mr, and I tetsted the upper oven and not get it to do anything wrong. It worked properly.
Near Leander, TX 78641
Lou
Job Details: 05/01/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the drain pump and control. Placed the unit in diagnostic mode and tested. Unit operated as designed. No water leaks observed during service.
Near Waco, TX 76707
Mike G.
Job Details: 05/01/2018
WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18
Near Waco, TX 76707
Mike G.
Job Details: 05/01/2018
WFC340S0EW0, Arrived on site for bake element not heating checked unit and found that the bake element had shorted/Grounded out and will need to be replaced and fou d that the wire connector to element is damaged and can and will be repaired instructed customer on not to power unit on until unit is repaired ordering part per SW r/s next apt for 5/7/18
Near Austin, TX 78723
Joseph C.
Job Details: 05/01/2018
RBS307PVS00 Arrived on site for “runaway temps on oven” complaint. Inspected unit and found sensor out of range and control to be faulty. Removed and replaced sensor and control. Tested unit. Unit is performing as designed.
Near Austin, TX 78749
Connor M.
Job Details: 05/01/2018
G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.
Near Belton, TX 76513
Dona
Job Details: 05/01/2018
Arrived on site for no cool in fridge or freezer, wheels are broken off customer not able to get unit out of wall to fully diagnose, we will need new wheels for both left and right side. Customer is not sure they want to keep unit and go through with repair spoke to Sarah. Customer will call office to let know if they want to go ahead with repair or are getting different unit. Was not able to check water lines behind unit, but there was no seen water leaks all seen water connections dry.
Near Round Rock, TX 78681
Jonathan
Job Details: 05/01/2018
Whirlpool refrigerator model# WRT311FZDW. Ice developing in freezer.
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2018
arrived on site to inspect dryer not turning on. I attempted to place the unit in diagnostics and it would not work. After further inspection, I found that the Control Lock was engaged. I disengaged the lock and the unit operated designed. I placed the unit in diagnostic mode and received an error code of F4E3. I removed the lint guard and found that there was a large amount of lint. I removed the lint and checked the venting airflow at the back of the unit and airflow was good. I checked the airflow at the venting exit land found almost no airflow. I advised the customer that they would need to have someone check their venting and possibly have it cleaned. I instructed the customer on the use of the Control Lock. After cleaning lint trap, no other lint observed during service and I cleared out the error code. Job complete.
Near Seguin, TX 78155
Kevin
Job Details: 05/01/2018
Arrived on site and inspected unit and found freezer light switch is not contacted by door surface, Took one picture. Interior plastic on the freezer door has drooped and entire door will need to be replaced to correct issue. No water leaks from connections at time of service.
Near Austin, TX 78746
Luis
Job Details: 05/01/2018
Refrigerator-replaced defrost thermos,replaced failed control
Near Walburg, TX 78673
Mike C.
Job Details: 05/01/2018
Kitchen Aid Refrigerator KRFC300ESS01 Arrived to install new right fresh food door and nameplate. Checked operation and unit checks good.
Near Temple, TX 76502
Dona
Job Details: 05/01/2018
Arrived on site for no heat condition, found heating element fused together. Replaced heating element, verified temps, tumble, and start and stop all parms check good. Dryer duct clear, de linted while changing element.
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/01/2018
Arrived On site for no heat. Broil igniter is weak and bake igniter is open. Will order. Callie assisted. Customer needs later date than we offered due to kitchen being remodeled.
Near Georgetown, TX 78626
Lou
Job Details: 04/30/2018
arrived on site to inspect washer spinning aggressively. And "walking" during spin cycle. I placed the unit in diagnostic mode and tested. I found that during high spin cycle the unit vibrated erratically. I removed the back of the unit and verified that the shocks were connected and found that one of the moving bolts had not been removed. I removed the moving bolt and retested and the unit operated as designed. No water leaks observed during service.
Near Temple, TX 76502
Mike G.
Job Details: 04/30/2018
WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..
Near Temple, TX 76502
Mike G.
Job Details: 04/30/2018
WRF555SDFZ03, Arrived on site to install new freezer door checked unit after repair and door is now sealing/shutting properly checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time..
Near Georgetown, TX 78626
Lou
Job Details: 04/30/2018
Arrived on site for washer not operating. I placed the unit in diagnostics and found that the water would dispense water but would not go any further. The unit drained the water but the motor never engaged. I removed and replaced the control and tested unit again and unit operated as designed. No water leaks observed during service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2018
Arrived on site for no power up condition. Found that the unit had a defective control board. Power in but none out. Went to shop to get control. Replaced control and tested all operations. Water connections are dry. Please note that I went into the office to pick up the part. W10804121
Near Bee Cave, TX 78738
Luis
Job Details: 04/30/2018
Refrigerator-installed new fill tube tested icemaker working correctly
Near Bee Cave, TX 78738
Luis
Job Details: 04/30/2018
Near Killeen, TX 76542
Dona
Job Details: 04/30/2018
Arrived on site for unit is starting on its own, found relay on control is sticking and starting at different times intermittently. Entire unit will shut down as well and not run all display goes blank. Unit will start when door is open as well, will need to replace the interlocks and door switches when control is replaced. Discussed with customer leaving unit unplugged for safety. Will need part in research. Jordan assisted.
Near Harker Heights, TX 76548
Dona
Job Details: 04/30/2018
Arrive on site for unit not washing well, found sump clogged off with glass and large pieces of food, removed obstruction, instructed customer to scrape large items off of dishes. Once removed all functions checked well. All water connections dry.
Near Georgetown, TX 78628
Lou
Job Details: 04/30/2018
arrived on site to inspect range burner flame not centered. Upon further inspection, I found that the right front burner flame was slightly higher on the left side of the burner at the highest flame, but even at the lowest flame. I removed and replaced the burner head and cap and tested unit and got the same results. Inspect the orafice for debris and it was clear. Spoke to Butch at techline and he advised that he did have a solution. Office to order burner cap, burner head, and orafice holder and schedule return service. No gas leaks detected during service.
Near Austin, TX 78749
Connor M.
Job Details: 04/30/2018
G.E. Washer Arrived on site to test unit for broken knob. Found load size knob off and switch not attached to console. Olened unit and found plastic retainer clip on console broken, not able to reconnect switch. Ordering backsplach for return. Part is expart, office to schedule directly.
Near Austin, TX 78749
Connor M.
Job Details: 04/30/2018
WDT710PAHZ1 whirlpool dishwasher Arrived on site to test unit for leaking during use. Found evidence of water damage to surrounding cabinetry. Ran cycle for almost an hour with no leaks detected. Confirmed dishwasher not leaking itself. Customer dioes have a r/o machine under sink that is sharing a ling with dishwahser drain hose which could have back filled while system was purging. This could have also been caused by a drop in water oressure due to new construction or some other variable. If water pressure drops too low the valve will not shut as it relys on water pressure to close. Unable to duplicate issue after a sufficient amount of time observing. Instruct customer and builder on potential causes. Dishwasher itself was not leaking at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2018
Arrived on site find that one of the right burner switch is shorted out and caught fire. Will need to order new switch harness. Melissa assisted.
Near Killeen, TX 76543
Dona
Job Details: 04/30/2018
Arrived on site for unit not spinning, units lid is sometimes locking and sometimes not, not allowing for full spin. Found unit will not go into any diagnostics, all functions on ui are able to be selected but voltage is not being sent from control to lid lock correctly. Was not able to test drain at this time. Will need control and lid lock. Board is an expart, office will reschedule. Jordan assisted.
Near Leander, TX 78641
Mike C.
Job Details: 04/30/2018
Whirlpool Range WFG320M0BB2 Arrived to install new cooktop, left burner head and cap. Checked operation and unit checks good.
Near Austin, TX 78744
Connor M.
Job Details: 04/30/2018
WFG320M0BS whirlpool range Arrived on site to test unit for uneven cooking. Found flames pulling from burners about half an inch sometimes going out. Adjusted air mixture and tested. Unit working properly. Burner cover not fully in place on arrival. Ensured proper placement. Instruct on testing with a can of biscuits.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 04/30/2018
W5CE3024XB Cooktop cracked during normal use. Replaced cooktop. Checked elements and limiters. Normal operation after service. Elements cycling normal
Near Austin, TX 78737
Luis
Job Details: 04/30/2018
Refrigerator-replaced icemaker
Near Killeen, TX 76542
Dona
Job Details: 04/30/2018
Arrived on site for light flickering on and off when door being opened or closed, replaced door switches and interlocks due to flickering, ran unit checked heating working, turntable working. No flickering when running or when opening or closing door.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 04/30/2018
Arrived on site for no heat in right front burner. Burner worked properly each time the customers and I used it.
Near Waco, TX 76710
Mike G.
Job Details: 04/30/2018
AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....
Near Waco, TX 76710
Mike G.
Job Details: 04/30/2018
AER6303MFS1, Arribed on site for unit getting F9 checked unit and found that control is bad replaced control and chedked unit and unit is now heating properly unit checked fine at time.....
Near Austin, TX 78737
Luis
Job Details: 04/30/2018
Refrigerator-installed updated icemaker kit
Near Austin, TX 78747
Connor M.
Job Details: 04/30/2018
WTW8040DW1 whirlpool washer Arrived on site to test unit for making nosie during wash. Found clutch making tapping noise. Replaced and tested unit. Unit working properly, no leaks detected.
Near Marble Falls, TX 78654
Lou
Job Details: 04/30/2018
arrived on site to inspect dryer not drying. Verified ohms at thermal fuse, element, and cutoff. Tested voltage at thermal block at L1 and L2 and and found no voltage coming into the unit. Advised the customer that he would need to have an electrician look into the issue. No lint observed during service.
Near Cottonwood Shores, TX 78657
Thomas L.
Job Details: 04/30/2018
Arrived on site for no ice condition. Temperature in freezer was 3°. Icemaker cycle properly. Instructed customer on needed water pressure for ice maker to work properly. Water connections were dry.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WED8300SW2, Arrived on call for not able to start cycle at all and has f2 error code, found that the actual complaint is a f01 error which is a primary control failure. Main control 217.03, svc/ labor tl240 189.99 which = 407.02 plus tax 33.58 which =440.60, customer agreed to est. and collected service fee 99.99 plus tax which =108.24, customer will pay remaining balance on return, skyped office parts and talked to jordan and will reschedule for 5/2/18
Near Austin, TX 78745
Connor M.
Job Details: 04/30/2018
KDFE104DWH4 kitchenaid dishwasher Arrived on site to test unit for not wahsing dishes. Found when unit powers on it drains for several mins before starting cycle. Float switch checked fine. Found sump no coming on but drawing amps. Ran diagnostic cycle and found f7e1 error idicating hater circuit issue. Heater smoking after end of diagnostic cycle. Maybe be failing. Ordering parts for return. Jordan approved 5/2
Near New Braunfels, TX 78130
Daniel A.
Job Details: 04/30/2018
WMH32519CS1 Microwave not heating. Defective high voltage diode. Replaced component. Checked high voltage capacitor and magnetron. Verified door switches operation. Normal heating/operation after service
Near Belton, TX 76513
Dona
Job Details: 04/30/2018
Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.
Near Belton, TX 76513
Dona
Job Details: 04/30/2018
Arrived on site for no operation, found motor seized and not allowing for any cycle due to no movement. Replaced motor and capacitor. Filled unit, verified agitate, drain and spin. All water connections dry unit is running to specifications. Explained all functions on washer and detergent use to customer.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/30/2018
Model WFE530C0ES0, Arrived on call for both front burners not working, found that left front and right front elements are working as-well all other burners are working, found that customer says intermittently left front and right front burners will heat 2 times and then and then stop working, found left front and right front infinite switches arcing but the others are not, replaced left front and right front infinite switches and checked operation and all checks good, call complete.
Near Round Rock, TX 78681
Mike C.
Job Details: 04/30/2018
Kitchen Aid Oven KODE500EBS02 Arrived to check unit for fan making a ticking sound during operation. Found mounting screws loose on convection fan motor. Tightened screws and heated unit to 375 and found normal operation.
Near Marble Falls, TX 78654
Lou
Job Details: 04/30/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced the control, sensor, pressure switch and dispenser. Tested unit and unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78681
Mike C.
Job Details: 04/30/2018
Whirlpool dishwasher WDTA50SAHZ0 Arrived to find upper rack falling down when pulling out. Found wheels have broken off the adjusters causing the issue. Installed new adjusters and checked operation, checked good.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/30/2018
Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/30/2018
Model ED5GHEXNL00, Arrived on call for humming noise, replaced parts previously ordered and checked operation and all checks good, noise is gone, call complete, no water leaks at time of call. Fan blade not needed condenser fan motor came with blade. Call complete
Near Belton, TX 76513
Mike G.
Job Details: 04/30/2018
Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2
Near Belton, TX 76513
Mike G.
Job Details: 04/30/2018
Arrived on site for unit not draining checked unit and found that the drain hose is clogged up removed drain hose and flushed it and reinstalled it and tested unit and unit is not draining properly checked unit for water leaks and no leaks found at time of srv.... unit checked fine at this time.... KDTM404ESS2
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/28/2018
Arrived on site for no operation. For defective control panel fuse and lower oven thermostat. Replaced. Both ovens now operate.
Near Austin, TX 78744
Robert
Job Details: 04/28/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WDT720PADM2, Autho. WEI49EIEPL1, arrived on call for dishwasher did not drain and is leaking on to floor, f6 e4 which is indicating float switch open, f5 e1 which is door stuck open,, checked door switch and float switch and both checked good, found customer using to much soap, customer to reduce to table spoon of liquid and if still sudsing reduce to teaspoon of liquid only in wash cup and set rinse aid to 1 and must run hot water at sink before starting dishwasher, installed inlet valve due to customer stated when unit is not ran still water in bottom of dishwasher and over ran on to floor, replaced inlet valve and after repair no water leaks at time of call, customer is on a water softener. Call complete. Found a-lot of suds still forming instructed customer to use vinegar and run it until suds are gone and keep draining unit.
Near Austin, TX 78702
Robert
Job Details: 04/28/2018
Amana dishwasher
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/28/2018
Model WRX986SIHV00, Arrived on call for the top fresh food leds and freezer led not coming on, found freezer led wires pulled out of the connector and locker pulled out with wires was able to get wire back in to the connector reinstalled freezer led and would not come on , installed new freezer led and it came on and know freezer led and top fresh food leds are working, no water leaks at time of call, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/28/2018
Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 04/28/2018
Model WFE515S0EB0, Arrived on call for unit sparking like its shorting out, found that all 4 infinite switches are sparking, all harness connections are tight for power cord and all behind panel, will order all infinite switches, office will reschedule with customer.
Near Highland Haven, TX 78654
Thomas L.
Job Details: 04/28/2018
91 32
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model KDTE254ESS1, Arrived on call for pump motor leaking , replaced pump motor and tested and all checks good pump motor is running, control not needed, call complete. No water leaks after repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 04/27/2018
Model MVWX655DW1, Arrived on call for water leaking from the unit, found that o ring for cold side fill hose is bad it is damaged, see pic, also found valve mounting hardware not tightened allowing over spray of top ring of washer, tightened mounting hardware know is not leaking water when only running hot water, no parts needed, customer to purchase new fill hoses. No water leaks with cold side shutt off call complete.
Near New Braunfels, TX 78132
Connor M.
Job Details: 04/27/2018
MVWB765FW1 maytag washer Arrived on site to test unit for saueaking noise during spin. Found when unit is in high speed spin on step 12 empty it shakes excessively. Fiund bent shaft on gearcase. Ordering for return. Office to scheudle directly.
Near Georgetown, TX 78633
Jonathan
Job Details: 04/27/2018
Whirlpool refrigerator model# WRF757SDEH01. Not making ice.
Near Driftwood, TX 78619
Luis
Job Details: 04/27/2018
Refrigerator-replaced fresh food Evap fan and thermistor assembly
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/27/2018
Arrived on site for no heat condition. Tested unit and found only 120volts to unit . Customer to correct. Chris 800-662-3587
Near Killeen, TX 76543
Dona
Job Details: 04/27/2018
Arrived on site for no operation on right rear burner, found burned open element, and major char on infinite switch, replaced both verified operations unit check to spec.
Near Killeen, TX 76543
Dona
Job Details: 04/27/2018
Arrived on site for no operations, found motor is humming and will not advance any cycle, voltage to motor is correct basket spins freely. Belt and pulley look good. All water connections dry. Jordan assisted with parts and reschedule.
Near Austin, TX 78746
Connor M.
Job Details: 04/27/2018
KUIX505ESS2 kitchenaid ice machine Arrived on site to test unit for not producing ice and getting very hot. Found when operating condenser fan getting power but not running. Replaced condenser fan and tested unit. Unit working properly, no leaks detected.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 04/27/2018
Arrived on site for no ice condition. Tested unit and found that the slab was binding on the cutter grid wire connector. Causing an incomplete harvest. Corrected and tested and harvested slab properly. Water connections were dry.
Near Austin, TX 78717
Lou
Job Details: 04/27/2018
arrived on site to inspect no suction in the convection fan of the range. Upon further inspection, the customer advised that it was the convection fan under the microwave. I changed the information in our system to show this call is for a microwave and not range. I tested the unit fan by using a sheet of copy paper and turned the unit fan on high and it sucked the paper up to it. I tested on all levels, high, medium and low and the paper stayed on all three modes. Advised the customer that there is nothing wrong with the fan itself, but if it is the duct work that is causing the issue they would need to contact their landlord or builder. Job completed.
Near Austin, TX 78746
Connor M.
Job Details: 04/27/2018
MVWC565FW1 maytag washer Arrived on site to test unit for noise during aggitation. Found cam not going out of spin position. Confirmed failed actuator. Replaced and tested unit. No leaks detected.
Near Georgetown, TX 78633
Jonathan
Job Details: 04/27/2018
KitchenAid refrigerator model KRFC604FSS00. Water filter will not reset and not able to remove filte
Near Cedar Park, TX 78613
Lou
Job Details: 04/27/2018
arrived on site to inspect dishwasher not getting dishes clean. Upon further inspection, I placed the unit in diagnostic mode and found that the motor would not engage and received error codes F4e3, f7e1. I removed and replaced the sump/motor and tested unit and unit operated as designed. No water leaks observed during service.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/27/2018
Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 04/27/2018
Model MEDB850WL0, Arrived on call for dryer not drying cloths, checked for error codes and found f 31 error which is l2 voltage error, found outlet is bad has a bad connection in it, customer will need to contact a electrician, also found high limit open on heater housing, installed cut off and heater checks good, cleaned out the inside of the dryer, also found that dryer wall vent is restricted, customer will need to contact a dryer wall vent cleaning service, call complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 04/27/2018
Near Dripping Springs, TX 78620
Connor M.
Job Details: 04/27/2018
MVWB835DW3 maytag washer Arrived on site to test unit for squeaking noise during wash. Found unit squeaking during aggitation. Attempted to remove rotor but was unable. Not sure if it had loctite or if it was over tightned. Could not remove with impact driver or hand tool. Screw eventually stripped. Will need to replace all parts housed by the rotor including gearcase. Office to schedule directly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 04/27/2018
Arrived on site for unit having a locked lid. Found that the unit lid would not open. Found that the lid lock assembly was physically broken. Replaced lock and tested. Control would not run calibration cycle. Replaced control and tested. Calibration cycle did operate properly on new control. Further tested unit and all operations are normal and all water connections were dry.