Near Kyle, TX 78640
Kevin
Job Details: 11/01/2018
DRYER WHIRLPOOL WED4616FW0 "Arrived on site and found front panel is dented, the panel will need to be ordered and replaced to correct issue. Took one picture of dent; ordrng 1 W10806345 (panel)"
Near Kyle, TX 78640
Kevin
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found a refrigerator is not level, but both fresh food stores are. raised left hand side front foot until cabinet is straight. Once cabinet was straight raised right hand door to correct stores again. Refrigerator is now correct but will need to bring back freezer rail because sprocket is broken. No water leaks from connections at time of service; ordrng 1 W10625069 (bracket) and 1 W10852685 (clip) and 1 WPW10503522 (shaft)"
Near Killeen, TX 76542
Arthur B.
Job Details: 11/01/2018
REFRIGERATOR GE GSH25ISXBSS Arrived onsite to remove and replace heater and bimetal to SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and removed faulty bi metal and heater element. Installed new replacements and reassembled. Tested unit. Unit now cools properly and good air flow. No other issues found. All water connections were dry at time of service.
Near Seguin, TX 78155
Kevin
Job Details: 11/01/2018
DISHWASHER MAYTAG MDBH945AWB1 Arrived on site and found control panel lights are fans and unresponsive. Inspected control panel ribbon cable and in the process found left corner plastic amount is also broken. Will need to order a new control panel to correct issues. No water leaks from connections at time of service; ordrng 1 6-919833 (panel-cntl)
Near Killeen, TX 76549
Arthur B.
Job Details: 11/01/2018
DRYER WHIRLPOOL WED8500SR0 Arrived onsite to install dryer repair kit to dryer from prior tech’s diagnosis. Removed bulkhead and removed pulley and wheels. Installed new kit. Reassembled. Tested unit. Unit now tumbles quietly. Customer will have house venting cleaned. Dryer vent and lint trap was clean of lint at time of service.
Near Driftwood, TX 78619
Brandon
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit leaking, found loose connection at water valve, I tightened hose con at valve, unit tested good."
Near New Braunfels, TX 78132
Kevin
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost and condensation buildup along the bottom of the freezer and on the bottom of lowest freezer drawer, took two pictures. techline recommended Replacing door, also look up and follow service pointers W10758831B, w10842568, SR 7723328132; ordrng 1 LW10708432 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 2 W10841140 (adhesive)s and 1 W10864518 (adapter)"
Near New Braunfels, TX 78132
Kevin
Job Details: 11/01/2018
COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site Aunt found these elements ordered is incorrect, replaced infinite switch and element is turning off and on as expected. After correct element has been replace call tech line and described to them the operational to see if it is correct.; ordrng 1 WP8273993 (LR elmnt-surf )"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/01/2018
OVEN FRIGIDAIRE FEF316ASA Arrived onsite to install new bake element to range from prior tech’s diagnosis. Removed defective element and installed new replacement. Reassembled and tested. Unit now heats as intended. No other issues found.
Near Austin, TX 78737
Leonardo
Job Details: 11/01/2018
OVEN WHIRLPOOL WOS92EC0AS04 Customer had extended warranty.
Near Austin, TX 78726
Jonathan
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for unit making loud noise for about 30 seconds then stops and does it again about every 30 minutes. Customer stated noise was coming from down low and would stop when opening door. Measured temperatures in RC and FC and found within range. Gained access to evaporator and cycled evaporator fan on and off. Cycled ice maker and monitor cycle. Was not able recreate failure. Unit is mostly empty. Recommend to to fill unit as normal. Quoted customer on evaporator fan replacement. (BI230) . If noise continues recommend to bring fan assembly on return. At time of service all tested good and no water leaks present.; ordrng 1 WP4389155 (EVAPORATOR FAN MOTOR )"
Near Austin, TX 78736
Leonardo
Job Details: 11/01/2018
OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit not working. Turned breaker off for 1 minute turn breaker back on and unit working as designed. Job complete
Near Austin, TX 78746
Leonardo
Job Details: 11/01/2018
DISHWASHER KITCHENAID KUDC10FXSS7 Arrived on site to install stopper. Installed stopper test unit and unit test good. Last tech collected all money.
Near Austin, TX 78741
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL ET8WTKXKB04 "Arrived on site for water leaking,diagnosed frozen drain removed ice from drain,cleared drain checked water flow good. Installed drain heat probe to prevent drain from freezing up"
Near Cedar Park, TX 78613
Jonathan
Job Details: 11/01/2018
MICROWAVE GE JVM1850SH03 "Arrived on site for microwave not heating. Performed diagnostics and tested unit. Found voltage going to HV and drawing correct amperage. Will need to replace magnetron, capacitor and diode. Failure due to normal wear and tear. Removed turntable plate and found cavity paint worn off and was hot from testing microwave(see SD-QuickPic). Schedule return for Tuesday the 6th. Will need authorization to complete repair. ; ordrng 1 98QBP0302 (tch up pt/6oz.snow w) and 1 SEENOTE (NEEDS AUTH)"
Near Round Rock, TX 78665
Lou
Job Details: 11/01/2018
COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop burners not operating. Upon further inspection, the customer advised get the left front and rear burners were not igniting properly. Tested the two right burners and they came on immediately, but the left two burners did not. I found that the Ignitor on both front and rear left burners were not igniting like they should. I replaced both burner heads and both burners are sparking correctly and igniting immediately. No gas leaks observed during service, job completed."
Near Austin, TX 78729
Paul
Job Details: 11/01/2018
REFRIGERATOR GE GSH25JGDDWW Arrived onsite for the refrigerator to replace the previous diagnosed defective water valve and the vegetable pan. I replaced both parts. I tested the dispenser and checked for water leaks. The dispenser is working as designed and there were no water leaks present at the time of service. Call complete.
Near Austin, TX 78721
Steve C.
Job Details: 11/01/2018
WASHER WHIRLPOOL WFW75HEFW Arrived on site for the unit is not draining. Found the unit is full of water and clothes. Removed the water and the drain pump. Found two coins stuck in the pump and it damaged the pump. Will need to order the pump. ; ordrng 1 WPW10605427 (pump-water)
Near Austin, TX 78723
Steve C.
Job Details: 11/01/2018
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for the unit is not heating. Tested the unit and found all fuses and connections check good. There’s no voltage when the unit is on to the transformer. Replaced the control and same issue. All door switches checked good. Called Whirlpool St#7723325675 Robert and advise to replace the wire harness to the unit. Will need two hours to complete the repair. ; ordrng 1 CNOTE (2HRS) and 1 W10874025 (harns-wire MAIN) and 1 W10874028 (HARNESS)
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Checked heater good,checked thermistor passed . Checked harness connections good diagnosed communication error for defrost replaced main control."
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for no cool. Found unit not defrosting. Cleared ice from evaporator,checked thermistor readings passed,checked heater and connections passed diagnosed control not running through a defrost cycle,replaced main control."
Near Driftwood, TX 78619
Brandon
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for customer complaint of dishwasher not starting cycle, found faulty UIB, I replaced UIB panel unit tested good. Collected payment on ccPanel
Near Round Rock, TX 78681
Paul
Job Details: 11/01/2018
REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the ice door components and the condenser fan motor, blade, and grommets. The unit is quiet now and working as designed. The ice door is sealing properly. There were no water leaks present at the time of service. Call complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/01/2018
MICROWAVE GE JVM1750SP2SS Replaced hi voltage parts. Tested unit and found to be operating properly. All checks good. Unit operating as designed.
Near Holland, TX 76534
Thomas L.
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for no cool in fresh food section. Freezer at 4 degrees and fresh food section at 46 I. Fresh food section was covered with a huge ice mass on the lower fresh food compartment . Customer will thaw out fresh food section with towels around refrigerator for 48 hours. Office to order Fan assembly, all previously ordered parts will use on return visit. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Austin, TX 78735
Luis
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site already serviced unit 1310 receptionist couldn’t find another unit that needed service
Near Austin, TX 78727
Wesley
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXB06 Arrived on site and replaced shorted icemaker. Diagnosed that freezer Evap drain is clogged . Ordering drain tube to repair. ; ordrng 1 GI6SDRXXB06 (DRAIN)
Near Leander, TX 78641
James
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new shelf. Tested for proper fit and function. Unit tested good. Job complete.
Near , TX 78641
James
Job Details: 11/01/2018
RANGE JENN-AIR JDRP548WP03 Arrived on site and inspected unit. Found latch on left oven broken. Installed new latch. Unit no installed at time of service. Job complete
Near Austin, TX 78717
James
Job Details: 11/01/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested unit. Customer said it takes 2 cycles to dry clothes when set to 60 minutes for an average size load. Found exhaust hose loose from vent. Secured properly and tested air flow at outside vent and found to be good. Ran n heated dry cycle and temp reaches 200 then quickly drops to 130 and begins heating back to normal operating temps. Unit working properly at time of service. No lint build up in unit.
Near Austin, TX 78717
James
Job Details: 11/01/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site and tested unit. All burners working properly. Customer stated that after cooking on the power burner for a while they will,hear a metal popping sound after the burner is off and it will not occur until a while after the burner is off. Checked burner head and screws. Found all but 1 screw loose for burner bases. Tightened down the screw and unit working properly. Instructed customer that the unit may pop when cooling due to the grease catch liner between burners and cooktop
Near Rogers, TX 76569
Thomas L.
Job Details: 11/01/2018
COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for front two burners not working properly. Removed and replaced new burners and igniter. Unit tested properly as designed, no gas leaks detected."
Near Temple, TX 76501
Thomas L.
Job Details: 11/01/2018
OVEN WHIRLPOOL WFC150M0EB1 Removed and replace control that would not light up. Unit now operates properly as designed. Customer did not speak English so no signature was given at completion of repair.
Near Austin, TX 78746
Luis
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for no cool issue. Evap fan making loud odd noise,power cycled unit main control shutting itself on and off diagnosed unit will need updated main control kit an decal fan motor. ordrng 1 CNOTE (LM ONLY) and 1 W10818296 (CONTROL)"
Near Temple, TX 76502
Thomas L.
Job Details: 11/01/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived and ice bin was full of ice, customer had reset control so this may have been suspected issue."
Near Georgetown, TX 78628
Tyler B.
Job Details: 11/01/2018
MICROWAVE GE JE1455L003 "Arrived on site for mag and control replacement, found mag to be incorrect to model, found and supplied correct model. Unit was supplied with Samsung Mag from 90's; ordrng 1 OM75S(10)ESGN (MAG)"
Near Taylor, TX 76574
Tyler B.
Job Details: 11/01/2018
DISHWASHER KITCHENAID KDPE234GPS0 "File 7723325073 arrived onsite for dispenser issue, found open button missing again, called TL, they stated it would be user error. Returned to unit. Found release button in sump and was able to fix the dispenser to operate again. Upon that found upper rack sliding forward while working, indicating that the upper rack is sliding forwar during wash causing food to break. Level unit so rack does not slide forward. No leaks on site ."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/01/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. No answer at door and it was locked. Called customer and left voicemail. Contacted office (EB). Office text and called, no response. Tag door at 2:40. Place door tag under lock box to keep from blowing away (see SD-QuickPic). ; ordrng 1 SEENOTE (NO SHOW)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/01/2018
DRYER MAYTAG MEDC215EW "Arrived on site for timer not stopping, R&R timer and tests good"
Near Georgetown, TX 78628
Jonathan
Job Details: 11/01/2018
RANGE GE JBP66SM2SS Arrived on site for oven door stuck after running cycle. Found manual door lock no operating correctly. Gained access to lock. Found failed latch. Found outer door bent (see SD-QuickPic). Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (NEEDS AUTH AND SCHEDULE ) and 1 WB14T10053 (latch & handle asm) and 1 WB55T10174 (liner oven door asm)
Near Lakeway, TX 78734
Cliff
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator with the crisper that is not closing properly. Found crisper cover not fully attached to crisper drawer causing crisper drawer to hit humidity control slide. Reassembled crisper covered properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/01/2018
DISHWASHER GE GSD3360N20SS "Arrived on site for dishwasher not draining. Performed diagnostics and tested pump, found solenoid activating pump system. Found base spray clip not holding spray arm down. Gained access to sump inlet filter ball worn and not engaging drain cycle. Will need to correct and continue to test. Will bring motor and pump on return if needed. Office to schedule appointment when ETA is available. Will need authorization to complete repair.; ordrng 1 WD12X10244 (base spray arm) and 1 WD12X10408 (filter ball) and 1 WD18X10039 (sump inlet)"
Near Austin, TX 78732
Cliff
Job Details: 11/01/2018
DISHWASHER GE PDW8680N00SS Arrived on site to diagnose a dishwasher is not cleaning properly. Found no mechanical failures with unit today and all parts and components working properly. Advised homeowner on best washing and pre-rinse and procedures for best results. No other repairs are needed and no leaks were found at time of service.
Near Austin, TX 78759
Cliff
Job Details: 11/01/2018
DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to diagnose a dishwasher that is leaking water. Tested unit thoroughly and found no evidence of leaks no leaks present at the time of service. I did note possible water leak under sink but no evidence of physical leaking except calcium deposits on disposal. Advised customer of findings and that the dishwasher checks good.
Near Round Rock, TX 78681
Paul
Job Details: 11/01/2018
REFRIGERATOR KITCHENAID KSRP25FSSS01 Arrived onsite for the refrigerator to replaced the previous diagnosed defective parts by TB. I found the unit with the original production compressor and the capacitor was not ordered on the previous visit. The correct start device was ordered but the relay that was ordered is not needed as it is for a service compressor. I verified the compressor was good as far as the electric part of it. Ordering WPW10662129 CAPACITOR. RS for Tue 11/6.; ordrng 1 WPW10662129 (CAPACITOR)
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL WTW4855HW1 "arrived on site. Replace transmission and tested, all functions tested OK. Also found drain line behind unit make knocking noise on spin cycle. Secured drain line and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL WTW4855HW1 "arrived on site. Replace transmission and tested, all functions tested OK. Also found drain line behind unit make knocking noise on spin cycle. Secured drain line and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL WTW4855HW1 "arrived on site. Replace transmission and tested, all functions tested OK. Also found drain line behind unit make knocking noise on spin cycle. Secured drain line and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78759
Cliff
Job Details: 11/01/2018
WASHER WHIRLPOOL WFW9200SQA10 Arrived on site to diagnose a washing machine that is throwing error codes and not completing cycles. Tested unit and found fill valve failed on unit causing failures. Replaced fill valve and tested unit. Found all is now working properly. No leaks were found after services were performed.Valve
Near Austin, TX 78759
Cliff
Job Details: 11/01/2018
OVEN KITCHENAID KOST100ESS01 Arrived on site to replace the blower for oven. Upon arrival found blower operating properly but broil element not turning off even after preheat was complete. Appliance manager control was shorted out causing failure. Replaced appliance manager and tested unit. Found all is functioning properly at this time. Part was covered under manufacturer warranty and homeowner paid remaining labor to replace control.
Near Hutto, TX 78634
Tyler B.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no light and no ice, inter diag mode and found ice maker lost home position, was able to rest and refill, found control to be culprit of light per service bulliten . No leaks on site"
Near Round Rock, TX 78665
Wesley
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and found unit not yet defrosted. Also found valve actuating but no water coming to freezer icemaker. Returning with icemaker and valves and fresh food Evap parts. Ordered a defrost. Customer signed waiver. ; ordrng 1 W11188383 (ICEMAKER) and 1 WPW10498990 (valve-inlt)
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/01/2018
MICROWAVE GE JVM3160RF2SS "Arrived on site for unit with no power, found fuse blown R&R fuse and tested good."
Near Leander, TX 78641
James
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site and tested unit. Found wire to fill tube heater has broken causing no ice condition. Unit will need new door to repair. Also ordering control u.i Incase of damage when removing existing during door swap. Instructed customer of 6-8 week delay for door order. Office to set up return visit when door arrives; ordrng 1 LW11039240 (dor-fip) and 1 W11123970 (panel-ui)
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/01/2018
REFRIGERATOR KENMORE 253.7041341 "253.70413411 Arrived to inspect temperature issue within rc. I found a moderate ice mass within the fc evaporator and there was fc airflow, but not enough to cool the rc. The customer will defrost the unit for 48 hours to clear the frost and monitor operation. I checked through service mode and verified all functions, including defrost, were present and correct. The chassis alignment was good and there was no ice within the fc evaporator pan. The customer has warranty on the control board assemblies with a different service organization and if the issue, that has no definite cause returns, they will have the other organization replace the controls. No leaks observed during service. Warranty applied to service."
Near Round Rock, TX 78665
Lou
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator freezer frosting up. Upon further inspection, I found a large amount of frost and ice in the fc section of the unit. I found that the unit was not leveled upon installation causing some gapping in the fc door. Using my steamer, I removed the frost/ice from the fc section and checked the evap/Evap and it was good. Once I removed the ice/frost, using my heat gun, I reshaped/remolded the top left corner of the fc door gasket. Using manufacturers approved silicone, I sealed the gaps in between the freezer chamber and chassis. I advised the customer to allow the fc door to remain closed for approximately 24 hours to give the gasket time to mold to the chassis. I tested the unit and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 11/01/2018
DISHWASHER JENN-AIR JDB8700AWP1 Arrived on site to install pump and motor. Installed sump and motor test unit for leaks no leaks present at this time.
Near Austin, TX 78705
Leonardo
Job Details: 11/01/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit tripping breaker. Test all switches and all switches test good. Unit working as designed at this time. Unit not tripping breaker. Job complete
Near Killeen, TX 76543
Arthur B.
Job Details: 11/01/2018
DRYER WHIRLPOOL LE7800XSW1 Arrived onsite for customer complaint of dryer taking too long to dry recurring issue. Tested unit and found barely any air coming from blower channel. Removed back panel and removed air tunnel. Found extensive build up of lint clogging the air flow. Removed all lint and blockage from air channel. Reassembled and tested unit. Unit now has good air flow coming from air venting. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Temple, TX 76502
Thomas L.
Job Details: 11/01/2018
WASHER GE WCSR4170G2WW Arrived and tested unit. The unit tub is sagging due to weak suspension causing pulley to rub on base plate. Suspension rods and spring assembly parts ordered. ; ordrng 4 WH16X10057 (rod & spring asm)s
Near Austin, TX 78751
Leonardo
Job Details: 11/01/2018
OVEN JENN-AIR JJW8430DDS Arrived on site to test unit for unit dimming. Test unit and found board needs to be replaced. Part is NLA
Near Georgetown, TX 78626
Tyler B.
Job Details: 11/01/2018
DRYER HOTPOINT HTX21EASKWW "Arrived on site fit timer replacement, upon re assembly found knob cracked and not allowing timer to move ; ordrng 1 WE03X25285 (knob main asm)"
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on site. Replaced transmission in cycled. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on site. Replaced transmission in cycled. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78749
Diego G.
Job Details: 11/01/2018
WASHER WHIRLPOOL LSB6000PQ0 Arrived on site. Replaced transmission in cycled. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site. Check for no cooling issues. Found bad control not sending power to compressor. Replaced control in cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site. Check for no cooling issues. Found bad control not sending power to compressor. Replaced control in cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site. Check for no cooling issues. Found bad control not sending power to compressor. Replaced control in cycled, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78660
Tyler B.
Job Details: 11/01/2018
RANGE WHIRLPOOL WFC150M0EW2 "Arrived on site for heat complaints on burner, found 240 at wall and unit, found 120v at burners, inner coils only glow, otters ar not, ordering new burners ; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURENR)s"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Checked for panel issues. Found dent on panel and some scratches. Replaced panel assembly, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Checked for panel issues. Found dent on panel and some scratches. Replaced panel assembly, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Checked for panel issues. Found dent on panel and some scratches. Replaced panel assembly, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78702
Scott
Job Details: 11/01/2018
DRYER WHIRLPOOL WED8540FW2 "Arrived on site for dryer making noise . Found unit is making a rattling noise , used pads on exhaust housing but still making noise . Will use repair kit on return . Will need two man unit is in tight closet . Two hr . Ordering pads . Please call to set return visit .; ordrng 4 W11113654 (PADS)s"
Near Round Rock, TX 78664
Paul
Job Details: 11/01/2018
DRYER MAYTAG MDE8600AYW Arrived onsite for the dryer not heating correctly in the normal setting but it does work in the other settings. Ms and I set the timer to the setting that the unit was not heating in and tested the unit. The unit was heating and working as designed at this time. I explained to me that the timer might have a bad contact in it that could have caused this problem but at this time it works as designed. Call complete.
Near Austin, TX 78705
Scott
Job Details: 11/01/2018
DRYER WHIRLPOOL WED7590FW1 Arrived on site to install belt switch . Found small belt on motor wrapped around shaft . Will need to order motor . Please call to set return visit . No lint build up at time of service . ; ordrng 1 W11234001 (MOTOR )
Near Austin, TX 78732
Cliff
Job Details: 11/01/2018
WASHER MAYTAG MVWB855DC0 Arrived on site to diagnose a washing machine that is leaking. Found the valve assembly leaking through thermistor and possible back pressure caused by detergent drawer. Detergent drawer and valve assembly will both need to be replaced to complete repairs.
Near Hutto, TX 78634
Tyler B.
Job Details: 11/01/2018
WASHER WHIRLPOOL CAE2795FQ0 "Arrived on site for no power unit, R&R control and tested good, found tub ring broken, ordering new ring . No leaks on site ; ordrng 1 W11222084 (TUB RIM)"
Near Georgetown, TX 78626
Lou
Job Details: 11/01/2018
RANGE WHIRLPOOL WFE540H0ES2 "arrived on site to inspect range oven door handle broken. Upon further inspection, I found that the top trim of the oven door was broken. Also found that the right front corner of the cooktop was damaged; the right bottom corner of the drawer panel was badly bent and there was damage to the floor from installation. I advised the customer of my findings and advised of the damage to the floors before I moved the unit. I removed the oven door and removed the inner panel to find that the top trim was broken where the handle mounts to it. I replaced the damaged trim and handle. I advised the customer of my findings and repairs made. Before putting the unit back into its place in between the counters, I found where the granite countertop was damaged on the left side and I advised the customer of my findings. I took pictures of the damaged countertops and floor. I put the doo back on the unit and it operates as designed and put the unit back into its place. I am o
Near Austin, TX 78731
Cliff
Job Details: 11/01/2018
WASHER MAYTAG LAT9806AAE "Contacted homeowner to let them know I was headed that way. She described issues over the phone and parts I have on hand will not correct the failure as it is most likely lid switch issue. There is no motor noise or activation of unit once spin cycle is initiated. Rescheduled homeowner for Wednesday, 11/7/18 to return with lid switch in hand to complete call in one trip. Quoted homeowner over phone for lid switch repair.lid switch ; ordrng 1 WP22001682 (switch-lid)"
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Checked for switch issues. Found bad fan switch and knob. Will need switch and knob to repair unit. Rescheduled for 11/07/18 ; ordrng 1 74005965 (knob sleev)
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Checked for switch issues. Found bad fan switch and knob. Will need switch and knob to repair unit. Rescheduled for 11/07/18 ; ordrng 1 74005965 (knob sleev)
Near Austin, TX 78748
Diego G.
Job Details: 11/01/2018
COOKTOP JENN-AIR JED8430ADB Arrived on site. Checked for switch issues. Found bad fan switch and knob. Will need switch and knob to repair unit. Rescheduled for 11/07/18 ; ordrng 1 74005965 (knob sleev)
Near Austin, TX 78746
Luis
Job Details: 10/31/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir,removed filter good water flow to reservoir. Recirculating pump passed,external drain pump passed drained water,compressor and fan running good frost pattern on Evap plate. Diagnosed customer will need to replace water filter."
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
DRYER WHIRLPOOL WED7300DW "Arrived on site. Replaced door Switch assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
DRYER WHIRLPOOL WED7300DW "Arrived on site. Replaced door Switch assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
DRYER WHIRLPOOL WED7300DW "Arrived on site. Replaced door Switch assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
WASHER MAYTAG MVWB766FW0 Arrived on site. Checked for agitation issues. Found sheet underneath agitator. Remove agitator and inspected all checked OK. Instructed customer on correct cycles for clothes. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
WASHER MAYTAG MVWB766FW0 Arrived on site. Checked for agitation issues. Found sheet underneath agitator. Remove agitator and inspected all checked OK. Instructed customer on correct cycles for clothes. No leaks present. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/31/2018
WASHER MAYTAG MVWB766FW0 Arrived on site. Checked for agitation issues. Found sheet underneath agitator. Remove agitator and inspected all checked OK. Instructed customer on correct cycles for clothes. No leaks present. Job complete
Near Austin, TX 78746
Luis
Job Details: 10/31/2018
ICE MACHINE KITCHENAID KUIC18PNXS3 "Arrived on site for no ice at times. Customer recorded failures, unit would produce ice melt,not drain then shut off. Diagnosed failed drain pump. Removed failed pump installed new drain pump,powered unit on ran water through drain no leaks at tubing or connections,pump drained water unit working as designed. Pump
Near Austin, TX 78748
Luis
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no ice. Found frozen fill tube diagnosed water valve not fully closing after icemaker fill causing tube to freeze. Removed ice in fill tube installed new valve ran icemaker through a cycle water filled icemaker no leaks found.
Near Austin, TX 78729
Wesley
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL GR2FHTXTQ00 Arrived on site and defrosted fridge and cleared freezer drain tube. No other parts or problem apparent. Charged for labor. All checks good. Unit operating as designed.
Near Temple, TX 76502
Steve C.
Job Details: 10/31/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not drying. Tested the unit and found the drum will not rotate due to the belt came off. Disassembled the unit and secured the belt. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Salado, TX 76571
Jerry C.
Job Details: 10/31/2018
DRYER MAYTAG MEDB835DW2 "MEDB835DW2 Arrived to instal previously diagnosed and ordered part. I found the wire harness damaged too far into the chassis to use the terminal kit and I removed and replaced the harness assembly. I tested the unit and verified heating and cycling. Operational test good, lint removed from chassis."
Near Austin, TX 78724
Wesley
Job Details: 10/31/2018
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site and installed pump and lock. Unit operating as designed. Charged balance
Near Austin, TX 78749
Luis
Job Details: 10/31/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice diagnosed fresh food not defrosted. Defrosted evaporator,installed new harness assembly that includes defrost thermistor,secured thermistor to correct location using foil tape and a zip tie. Screwed evap cover to housing. Evap cover secured with 4 screws reassembled fresh food compartment powered unit on checked air flow good"
Near Temple, TX 76502
Steve C.
Job Details: 10/31/2018
WASHER MAYTAG MVWC416FW0 Arrived on site for the unit is not filling up properly. Tested the unit and found very little water will fill the tub. Removed the control panel and found the pressure hose was kink. Readjusted the pressure hose and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78738
Brandon
Job Details: 10/31/2018
WASHER GE 417.440824 "Arrived on site for customer complaint of washer not finishing cycle, found faulty door lock, I replaced door lock, unit tested good."
Near Luling, TX 78648
Diego G.
Job Details: 10/31/2018
WASHER WHIRLPOOL WTW8500BW0 Arrived on site. When disassembling unit was not able to remove basket to take off bearing. Bearing shaft and basket binded together with corrosion and tried multiple attempts to remove but couldn’t. After further diagnosis will need to replace tub assembly with bearing and basket. Will need autho. Allow 2hrs on call. Office to resch; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10381078 (outer tub) and 1 W10549509 (basket)
Near Luling, TX 78648
Diego G.
Job Details: 10/31/2018
WASHER WHIRLPOOL WTW8500BW0 Arrived on site. When disassembling unit was not able to remove basket to take off bearing. Bearing shaft and basket binded together with corrosion and tried multiple attempts to remove but couldn’t. After further diagnosis will need to replace tub assembly with bearing and basket. Will need autho. Allow 2hrs on call. Office to resch; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10381078 (outer tub) and 1 W10549509 (basket)