Near Liberty Hill, TX 78642
Lou
Job Details: 09/06/2019
WASHER MAYTAG MVWB855DC3 "arrived on site to inspect washer making funny sound, spraying on the lid and the door lock not functioning. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. I placed the unit in manual test mode and tested the recirculating pump and it appears that it is operating as designed. I could not duplicate what the customer described as water spraying onto the lid. The noise the customer is hearing is normal agitation noise, but it did sound as if hears were grinding. I am ordering the tub ring, recirculating pump, gearcase and clutch. No water leaks observed during service.; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE) and 1 W10915703 (water pump) and 1 W11161993 (TUB RING)"
Near Austin, TX 78754
Joseph C.
Job Details: 09/06/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site for “door not closing” complaint. Inspected unit and found door switch is broken. Ordering new door switch. Will install door parts, on return visit. ; ordrng 1 WP3406107 (switch-dor)"
Near Austin, TX 78733
Tyler B.
Job Details: 09/06/2019
OVEN KITCHENAID KEBU107SSS03 Arrived onsite for bake element replacement. Replaced element and tested good.
Near Hutto, TX 78634
Cliff
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site to diagnose a washing machine that is not filling with water. Found water valve solenoid failed. Replaced water valve assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/06/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of washer it draining properly. Removed drain pump and found pins stuck in drain channel. Cleared out drain and tested unit. Found drain pump intermittently will drain water. Also found drain pump making loud noises. Unit will need drain pump. All water connections were dry at time of service.; ordrng 1 W10876600 (drain pump)"
Near Georgetown, TX 78628
Cliff
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site to replace previously ordered parts. Found sealed system operating properly and full defrost failure on RC evaporator. This is caused by communication failure between controls and sensors. Main control, Orion board, and RC evaporator cover will need to be replaced complete repairs.; ordrng 1 CNOTES (CL ONLY) and 1 W11131873 (cntrl-elec) and 1 W11333076 (CONTROL)"
Near Austin, TX 78732
Paul
Job Details: 09/06/2019
RANGE WHIRLPOOL KDRS483VSS04 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the small oven light and tested it. The light is working as designed. Call complete.
Near Austin, TX 78738
Leonardo
Job Details: 09/06/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for unit not getting high flames. Found center burner had wrong orifices. Left lp kit and advised to replace.
Near Austin, TX 78725
Joseph C.
Job Details: 09/06/2019
RANGE AMANA AGR5330BAB3 "Arrived on site for “grates not fitting correctly” complaint. Inspected unit and found grates bent. Removed and replaced grates. Unit is performing as designed. No leaks detected at time of service.
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
DRYER AMANA NED4655EW1 Arrived on site for timer not advancing . Unit is heating up but timer keeps running . Replaced timer and tested unit as normal . Also recommended to have vents cleaned .
Near Marble Falls, TX 78654
James
Job Details: 09/06/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW5 Arrived on site and found lower section of freezer opening has large gapping and top half has been silicones but has too much and the excessive buildup was not allowing the top of the gasket to seal. Cleaned old silicone up and found that the corners of the gasket do not touch and are allowing air to get into freezer causing ice build up. Silicone lower section of opening and will need to return with the freezer gasket to complete repair ; ordrng 1 242193203 (gasket-frzr door)
Near Austin, TX 78731
Tyler B.
Job Details: 09/06/2019
REFRIGERATOR GE GFE29HSDASS "Arrived on site for not accepting filter. Found head faulty replaced filter head and tested good, no leaks on site"
Near Austin, TX 78739
Leonardo
Job Details: 09/06/2019
RANGE GE JKS3000DN1BB Arrived on site to test unit for oven not coming on. Test unit and found bad control board shorting out. Will need to order new board WB27X33654 office to reschedule. ; ordrng 1 WB27X33654 (CONTROL BOARD )
Near New Braunfels, TX 78130
Al
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05
Near Leander, TX 78641
Lou
Job Details: 09/06/2019
MICROWAVE WHIRLPOOL WMH32519HW0 "arrived on site to inspect microwave making popping noises. Upon further inspection, I tested the unit and as soon as I turned it on, it began to pop and I saw sparks coming from the capacitor area. I removed the unit form the wall and removed the cover and retested. Sparks shot from the capacitor again. I advised the customer of my findings and the repairs needed. I removed and replaced the capacitor, diode & magnetron and retested. The unit operated & heated as designed. Job completed."
Near Austin, TX 78745
Scott
Job Details: 09/06/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site ,replaced outer tub . Couldn’t test unit due to it being in maintenance garage . Job complete."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL ET1FTTXKB01 Arrived on site for water in fresh food section. Found that the defrost drain water was backing up and going into the fresh food section instead of the drain pan like it was supposed to. Removed ice and correct drain problem. There is no water hooked up to this unit.
Near Pflugerville, TX 78660
Al
Job Details: 09/06/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM
Near Austin, TX 78747
Scott
Job Details: 09/06/2019
WASHER AMANA NTW4516FW2 Arrived on site for smelly washer . Ran diagnostics all checked normal & no error codes . Did find oil from gear case on belt guard . Ordering gear case . Also recommended using affresh and clean cycle . Nonwater leaks detected at time of service . Return 9/13; ordrng 1 W11255272 (GEAR CASE )
Near San Marcos, TX 78666
Robert
Job Details: 09/06/2019
REFRIGERATOR GE PSS26MSWASS Arrived on job for complaints of not cooling and not dispensing ice. During testing found that the auger motor had no power to it causing it not to work also found that the control board was sending voltage. Also found that thermostat was properly causing the no cool situation. Got AUTHO to install the control board and thermostat. Unit tested good and no leaks detected complete.
Near Austin, TX 78725
Joseph C.
Job Details: 09/06/2019
RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high CO readings” complaint. Inspected unit and found air shutter to be opened all of the way and still not emitting a clean burn. Ordering new burner bar, ignitor, ignitor screws and regulator. Needs authorization. Office to set return schedule, due to parts and authorization request.; ordrng 2 98005659 (screw)s and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION) and 1 W11220387 (burnr-oven) and 1 W11346659 (REGULATOR)"
Near Pflugerville, TX 78660
Al
Job Details: 09/05/2019
DISHWASHER WHIRLPOOL WDT720PADB1
Near Pflugerville, TX 78660
Wesley
Job Details: 09/05/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site and found unit clip missing from toeplate. Ordering clip to repair. ; ordrng 2 WPW10503548 (retainer)s
Near Temple, TX 76502
Arthur B.
Job Details: 09/05/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for customer complaint of top load washer not spinning clothes out. Tested unit and found motor not moving. Unit will need new run capacitor and motor to complete repair. OF to R/S due to part availability. All water connections were dry at time of service.; ordrng 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR )
Near Austin, TX 78702
Wesley
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site and found unit operating as designed. Cleaned coils and used padding to remove rattle. Advised coils should be cleaned regularly. All else checks good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/05/2019
REFRIGERATOR FRIGIDAIRE FFTR2021TS2
Near Austin, TX 78729
Tyler B.
Job Details: 09/05/2019
WASHER LG WM8100HVA.ASSEEUS "Arrived on site for unit leaking and door lock not working. Found gasket torn inside, replaced gasket and door lock. All functions tested good, no leaks on site"
Near Austin, TX 78735
Brandon
Job Details: 09/05/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace control, tub and gearcase, after replacing parts, unit tested good."
Near Georgetown, TX 78633
Cliff
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found user interface causing cycling issues and intermittent cooling failure. User interface will need to be replaced to complete repairs. ordrng 1 W11036562 (cntrl-elec)
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/05/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site for weak dispense of water through water dispenser. Tested water pressure from wall and came back good. Checked pressure coming out of inlet water valve. Pressure was drastically weakened. Tested water supply after and everything came back strong. No water leaks present.
Near Burnet, TX 78611
James
Job Details: 09/05/2019
DRYER MAYTAG MED5630HC0 "Arrived on site and found loud vibration from unit when running. I found blower wheel is warped causing vibration. Attempted to replace the blower wheel but it is seized to the motor. Unit will need new motor, wheel and housing to repair. ; ordrng 1 WPW10211911 (housing)"
Near Spicewood, TX 78669
Paul
Job Details: 09/05/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer that is leaking still after the valve was replaced. I found the hot side water line washer torn causing the leak. I replaced the hose washer and tested the unit. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/05/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to replace upper silverware rack tracts. Replaced tracks. Unit is not hooked up to water or electricity. Inventory unfinished home.
Near Round Rock, TX 78665
Al
Job Details: 09/05/2019
DRYER WHIRLPOOL WED7300XW0 "Arrived to inspect dryer not pushing air out. Tested the unit and noticed the blower wheel was broken and not pushing the vented air from the dryer. removed and replaced the wheel Dryer now operates as designed.Job complete"
Near Austin, TX 78702
Wesley
Job Details: 09/05/2019
DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site and installed gasket to repair torn original. Tabs also requested. All checks good. ; ordrng 2 W10795980 (cap)s
Near Kyle, TX 78640
Robert
Job Details: 09/05/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on job for complaints of washer leaking. Ran diagnostics and ran a cycle as well and found no leaks ask the customer to run a few loads and to call us back if there was a leak. Customer did not call back. Complete.
Near Taylor, TX 76574
Cliff
Job Details: 09/05/2019
WASHER GE GTWB2000P Arrived on site to diagnose a washing machine that is leaking. Found drain line has come out of stand pipe on wall causing drain water to leak. Re-insert a drain line and tested unit. Found all is functioning properly at this time. No other repairs are needed and no leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 09/05/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator issues. Upon further inspection, the customer advised that the unit is leaking water from somewhere as they found it on the top of the FC gasket. The customer also advised that they replaced the water filter and it leaked badly until it was replaced. I removed the crisper drawers and found water at the bottom of the RC section. I advised the customer that due to the leaking water filter, water collected at the bottom of the RC section and spilled over onto the FC door gasket. I placed the unit in diagnostics and tested the unit and all components tested good. I leveled/squared the unit. No water leaks observed during service, job completed."
Near Austin, TX 78735
Kevin
Job Details: 09/05/2019
REFRIGERATOR KITCHENAID KSSP42QKS01 Arrived on site and inspected refrigerator and found dispenser does not get water. Disconnected coupler underneath refrigerator and found water can be dispensed here. Confirmed waterline through door is frozen/blocked. job complete ; ordrng 1 4389245 (FIBERGLASS BLANKET )"
Near Austin, TX 78735
Luis
Job Details: 09/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for no ice. Ran diagnostics found temp in ice box reading 37° ran fan test found icebox fan not running some ice build up on cover ordering thermistor harness and ice box fan; ordrng 1 W10865318 (ICE BOX FAN) and 1 W11204566 (HARNESS)
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/05/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site to replace gearcase, drive pulley, and belt, after replacing, unit tested good."
Near San Marcos, TX 78666
Robert
Job Details: 09/05/2019
WASHER WHIRLPOOL WTW4855HW1 Arrived on job for complaints of washer not working properly. During testing found that the lid latch was not latching. Replaced lid latch and washer tested good and no leaks detected. Complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 09/05/2019
DRYER WHIRLPOOL WED4850HW0 "arrived on site to inspect dryer not drying clothing. Upon further inspection, the customer advised that they removed the vent tube from the wall and felt up inside the vent going to the roof and found it to be wet. I opened the door the unit and pressed the door switch closed and turned the unit on. I found that the unit is heating properly as I could see the illumination from the element in the back upper left vent corner inside the unit. Using my vent test kit, I placed the test at the back upper right vent that air is sucked out of the unit. Closed the door and ran the unit on air fluff mode with no heat and the test failed two times. I removed the vent hose from the back of the unit and pressed start again and this time the test passed. I demonstrated the test to the customer and advised to have the vent checked for blockage. No lint observed during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 09/05/2019
DISHWASHER KITCHENAID KUDS02SRBL1 "Arrived on site for unit not draining,opened unit up and found lots of debris clogged drain. Cleared and tested good"
Near Kyle, TX 78640
Robert
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on job for complaints of ice dispenser dispensing crushed and cube ice. Found that the ice container dispenser arm was stuck on the side of the dispensing switch. Removed ice container and realigned dispenser arm and ice dispenser tested good. No leaks detected. Complete.
Near , TX 78737
Kevin
Job Details: 09/05/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and did not find any error codes, ran all functions in automatic test cycle 51 and everything passed properly. Also ran test 52 calibration, customer is experiencing dry spots on clothing after wash cycle is done. Discussed correct loading of washer to prevent this, no water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Luis
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no ice and loud noise. Found fill tube frozen and ice in fill cup. Defrosted fill tube,removed ice from fill cup,ran icemaker through a harvest water filled icemaker. Tested dispenser found valve extremely loud. Installed a new water valve unit working as designed."
Near Georgetown, TX 78628
Cliff
Job Details: 09/05/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not keeping time. Found defective control panel. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/05/2019
RANGE WHIRLPOOL WFE525S0HS0 "Arrived onsite for customer complaint of freestanding range getting error code F5E1 and not unlocking. Found control and latch motor not responsive. Removed and replaced control and latch motor assembly, reassembled and tested. Unit now works as designed. No other issues found."
Near Bertram, TX 78605
James
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and tested operation. I found freezer at 5 degrees and fresh food at 51. I found fresh food evaporator frozen solid. I found a communication issue between fresh food evaporator thermistors at control. Unit will need to thaw for 48 hours to access fresh food evaporator. Unit will need new fan with thermistor harness and main control to repair. I will also bring fan support and drain pan if needed once ice has thawed and are accessible. ; ordrng 1 AUTHO (AUTHO) and 1 W10836964 (pan-drip) and 1 WPW10389152 (support)
Near San Marcos, TX 78666
Robert
Job Details: 09/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of oven door fell off. Found the oven door was off. Adjusted the hinges and reinstalled door and oven tested fine no leaks detected complete.
Near Austin, TX 78730
Scott
Job Details: 09/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to replace fill tube heater . Not able to remove tube without possibly damaging other harness.will need to order door . Left side .; ordrng 1 LW11034290 (FRESH LEFT DOOR )
Near Lakeway, TX 78734
Brandon
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for customer complaint of noise issue, found clicking noise coming from diffuser, I replaced diffuser, unit tested good."
Near Austin, TX 78734
Paul
Job Details: 09/05/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Arrived onsite for the refrigerator with the evaporator frozen up again. I found the RC evaporator frozen. It looks like the evaporator cover has a broken tab. I explained to the customer that the cover & fan assembly would need to be replaced more than likely and the drain tube sealedI went over defrost instructions again with the customer and AI already had then sign the waiver. Ordering sealant and marking all the prescreened parts as UORV.; ordrng 1 WP482338 (ADHESIVE)
Near Killeen, TX 76543
Arthur B.
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived onsite for customer complaint of SxS of door not level and making noises. Adjusted door to level doors. Applied grease to hinge cam. Door now level and no longer making noises. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Al
Job Details: 09/05/2019
DISHWASHER GE GDF510PSD2SS Arrived to inspect dishwasher issues.Customer advised they had power surge and dishwasher was not responding to commands.He advised the issues stopped on the day prior.I check the unit to ensure it operates properly.All water lines were dry at the end of service.Job complete
Near Austin, TX 78735
Kevin
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "arrived on site and inspected refrigerator and found water inside bottom of freezer door gasket, disassembled freezer and found evaporator drain is blocked and refrigerator is not defrosting properly. Took multiple pictures. Spoke with tech line 7725780185 thermistor will need to be replaced per service pointer. No water leaks from connections at time of service; ordrng 1 W10902214 (thermistor)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for UI replacement, replaced UI and tested good"
Near Austin, TX 78727
Wesley
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and was able to repair with just new icemaker. All else checks good. Unit is now operating as designed. Installed new filter for customer.
Near Andice, TX 78628
Lou
Job Details: 09/05/2019
WASHER WHIRLPOOL WFW5620HW0 "arrived on site to inspect washer tearing clothing. Upon further ,inspection customer showed me a shirt that had been snagged while washing. Using my microfiber cloth, I rubbed the inside of the drum and felt several snags along the way. I advised the customer of my findings and advised that I would have to order the tub/drum assembly. I am ordering the tub/drum assembly, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB. No water leaks observed during service, office to schedule return service.; ordrng 1 CNOTE (2ND PERSON) and 1 CNOTE (2 HOUR JOB) and 1 W11287251 (TUB OUTER)"
Near Austin, TX 78703
Wesley
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRF560SEYW00 Arrived onnsite and replaced door and corrected alignment. Unit is now operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 09/05/2019
DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. The unit dispensed water into the tub, but the motor never came on. I advanced through diagnostics and the drain pump and element operated as designed. I removed and replaced the sump/motor assembly and tested the unit. Unit operated as designed. No water leaks observed during service, job completed. Sump/motor assembly was covered by warranty."
Near Austin, TX 78758
Wesley
Job Details: 09/05/2019
DISPOSAL UNKNOWN Jan-87 Arrived onnsite and found unit disposal seized up. All checks good. Unit is now operating as designed. No leaks.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/05/2019
REFRIGERATOR MAYTAG MSD2572VEB01 Arrived on site to repair fresh food section door hinges. Gave customer estimate to replace both hinges and customer approved. When I opened the package to the top hinge it’s not the correct hinge in the package. . ordrng 1 WP2203771 (hinge-door)
Near Austin, TX 78731
Scott
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no ice . No ice on evap ,temps are normal. Ran harvest and motor on IM was making a loud grinding noise . Replaced IM . Ran test all checked normal . No water leaks detected at time of service."
Near Austin, TX 78736
Kevin
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Right on site and replaced door Due to a cosmetic issue, after replacement refrigerator is not correct, no water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Luis
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for door slamming open. Replaced cam readjusted front legs tested door operation good fresh food door no longer slamming open
Near Cedar Park, TX 78613
Tyler B.
Job Details: 09/05/2019
OVEN JENN-AIR JJW2830DP01 Arrived on site for unit with stuck key error. Replaced console and tested good.
Near Austin, TX 78739
Kevin
Job Details: 09/05/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and inspected refrigerator and found condensation on mullian replaced it and ran test 85. And found it correctly set at 01. There is no 12Vdc voltage at connection to mullian . spoke with tech line 7725784346. They recommended replacing side inner user interface to correct the issue. No water leaks from connections at time of service.; ordrng 1 W11330486 (DOOR UI)
Near Austin, TX 78748
Leonardo
Job Details: 09/05/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replaced endcaps. Opened new end caps and found left side had small scratch customer accepted the part with the small scratch. Replaced endcaps test unit and unit test good job complete.
Near Austin, TX 78748
Kevin
Job Details: 09/05/2019
WASHER WHIRLPOOL WTW5000DW2
Near Buchanan Dam, TX 78609
James
Job Details: 09/05/2019
OVEN WHIRLPOOL WFE320M0EW2 Arrived on site and found clock display off and chassis energized. Customer turned breaker off and I was able access harness to test for short. I found no shorts in harness and inspected outlet. I found L1 has no voltage and L2 to ground has 240v. Instructed customer that and electrician will need to repair outlet. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/05/2019
WASHER WHIRLPOOL WFC8090GX0 Arrived on site for no operation. Turned unit on it would lock the door but it would not show me any of the options that were available to me. The front display was pretty much distorted and greyed out. Will need to order outer door which has the user interface/display in it.; ordrng 1 W11280150 (DOOR)
Near Austin, TX 78717
Lou
Job Details: 09/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS02 "arrived on site to install previously diagnosed and ordered parts. Due to testing the unit and it continued to show error code F1E5, I removed the magnetron and found it had shorted out. I checked the wave guide and found it was damaged by the magnetron. The inverter, appliance manager and wide interface board were replaced; therefore, I removed the new and place the old boards back on the unit.
Near Bertram, TX 78605
James
Job Details: 09/05/2019
WASHER MAYTAG MVWC555DW0 Arrived on site and installed new GEARCASE and hub. Upon reassembly I found that the teeth in wash plate were rusted and stopped as well unit will need wash plate to complete repair; ordrng 1 AUTHO (AUTHO) and 1 W10902814 (washplate)
Near Round Rock, TX 78664
Paul
Job Details: 09/05/2019
RANGE GE RF264LXSB0 "Arrived onsite for the range with the oven getting to hot, the burners are too high and won’t lower, and the light flickers when the door is opened and closed. I found the LF & LR burner infinite switches not cycling. I found the oven light working as designed with the oven cold. I tested the oven temp at 350 degrees and found it cycling between 327 & 382 degrees leaving it with a 354 degree average temp. I tested the oven light again with the oven hot and it worked as designed. The left side cooktop infinite switches need to be replaced. Ordering WP3148952 SWITCH-INF & WP3149400 SWITCH-INF. ordrng 1 WP3148952 (SWITCH-INF) and 1 WP3149400 (SWITCH-INF)"
Near Cedar Park, TX 78613
Paul
Job Details: 09/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived onsite for the refrigerator not getting cold in the RC. I found the customer had the unit set on 5 when I arrived. I found the unit getting to temp but the differential in the thermostat was to wide causing the issue. I replaced the operating thermostat. Call complete.
Near Leander, TX 78641
James
Job Details: 09/04/2019
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and tested operation. I found left rear burner goes out when set to low. Adjusted burner to proper flame height and verified operation of all burners. Unit tests good. Job complete
Near Round Rock, TX 78665
Al
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived to inspect ice maker issues.Advised the customer he had very healthy ice production. His issues were when the ice maker filled, the noise was unexpected.I noticed the incoming water from the wall was causing the unusual noises.Customer stood by as I service the unit.All water lines were dry at the time of service.Job complete."
Near Jarrell, TX 76537
Al
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to inspect leaking dishwasher.Ran diagnostics test mode and confirmed the leak was coming from the lower left hand side of the door.I removed and replaced the gasket.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and inspected dishwasher and found heating element is disconnected at control. After correcting it is now operating properly, ran a diagnostic cycle and confirmed correct operation. Discussed drying expectations when washing metals, ceramics, glass and plastic. No water leaks detected at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 09/04/2019
WASHER MAYTAG MVWB835DW0 "arrived on site to inspect washer leaking. Upon further inspection, the customer had several towels around the unit that were soaked with water. I placed the unit in diagnostics and it showed error codes F0E3, F0E5 & F9E2. Cleared the codes and placed the unit in manual test mode and tested the cold fill. As soon as I pressed start, I found that the water is leaking from the cold water valve at the hose connection. It appears that the plastic housing is cracked. I removed and replaced the water valve housing and also removed the drain pump and checked for any debris and retested. Unit operated as designed. While unplugging the valve connector from the control, I found corrosion on the connectors. I cleaned them and connected the valve connector. I advised the customer of my findings and repairs. No water leaks at the end of service, job completed."
Near Elgin, TX 78621
Cliff
Job Details: 09/04/2019
REFRIGERATOR FRIGIDAIRE LFTR2021TF Arrived on site to diagnose a refrigerator that is not cooling properly in the RC. Found evaporator fan motor failed. Replaced fan motor and tested unit. Found all is functioning properly at this time. No water hooked up to unit at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/04/2019
REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived on site for shut off arm not turning icemaker off. Fan arm disconnected from module. Replaced arm. All water connection or dry.
Near Austin, TX 78717
Lou
Job Details: 09/04/2019
WASHER MAYTAG MVWB835DW4 "arrived on site to inspect washer console not functioning. Upon further inspection, the customer advised that the control knob would not turn but after a few days of not using it, the unit operated as designed. I placed the unit in diagnostics showing error code F5E1-lid lock. I cleared the code and continued with testing. Unit operated as designed with no further error codes. I tested the unit in manual test mode and tested the lid lock and it operated as designed. I tested all of the fills manually, as well, as agitate, drain, and spin and the unit operated as designed. Due to the intermittent functions of the console, I removed and replaced the console and calibrated the unit. Retested and it operated as designed with no error codes. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 09/04/2019
RANGE GE JT3000SF5SS Arrived on site to replaced board. Replaced board test unit and unit heating correctly job complete.
Near Austin, TX 78721
Joseph C.
Job Details: 09/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “lower bulb will not turn off” complaint. Inspected unit and found relay, on control to be faulty. Removed and replaced control. Unit is performing as designed."
Near New Braunfels, TX 78132
Kevin
Job Details: 09/04/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site and found all flames are low, adjusted all on valve stem screws and everything is now operating correctly. Job complete"
Near , TX 78628
Scott
Job Details: 09/04/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site for door dropping open . Found both hinges had failed . Replaced both hinges . Door is now operating normally . Job complete .
Near New Braunfels, TX 78132
Kevin
Job Details: 09/04/2019
VENTHOOD UNKNOWN UXB0600DYS "Arrived on site and inspected vent hood and found two bulbs are out, confirmed the harnesses are correct. Bulbs are not covered under manufacturer warranty, customer is aware and will discuss it with builder, job complete"
Near Leander, TX 78641
James
Job Details: 09/04/2019
REFRIGERATOR LG LSXC22486S/00 Arrived on site and found ice maker constantly running. I found ice maker has failed and lost ejector position. Installed new ice maker and tested. Instructed customer that the ice maker may take up to 24 hours to begin ice production. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/04/2019
OVEN JENN-AIR jmw8330das Arrived on site for no operation. Removed and replaced failed fuse . Unit now operates properly.
Near Driftwood, TX 78619
Brandon
Job Details: 09/04/2019
VENTHOOD GE PVX7360SJ2SS "Arrived on site for customer complaint of unit making loud noise and shaking, found when on high speed the fan motor grinding and shaking, ordering blower motor assembly.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB26X30786 (BLOWER MOTOR ASSEMBLY )"
Near Buda, TX 78610
Kevin
Job Details: 09/04/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and Found pantry user interface is working properly and all interior lights are on. replaced left pantry door, per previous technician, no water leaks detected at time of service, job complete"
Near Austin, TX 78757
Paul
Job Details: 09/04/2019
WASHER MAYTAG MHW8200FW0 "Arrived onsite for the washer filling very slow and the dispenser holding water in the bleach and softener cups. I checked stored error codes and found F8E1, F5E4, & F3E1. I found the unit filling very slow in the auto test. I checked the hoses for strainers. I found the valve failing. I replaced the valve and tested the unit. The unit works as designed. There were no water leaks present at the time of service. Call complete."
Near Bastrop, TX 78602
Cliff
Job Details: 09/04/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 Arrived on site to replace previously ordered parts for refrigerator. Replaced evaporator fan motor and control and tested unit. Found all is functioning properly at this time. Ice separator was not needed as leak was caused by failed evaporator fan motor. No leaks were found at time of service.
Near Manor, TX 78653
Scott
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dishes wet after load . Customer had used rinse aid but tank is almost empty after only one load . Replaced dispenser . Ran diagnostics ,no error codes . Unit ran test wash , no issues . Heater is coming on at end . No water leaks detected at time of service . Job complete ."
Near Elgin, TX 78621
Scott
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDP340PAFB0 arrived on site for washer filling but not washing . Ran diagnostics got 4-3 error code . Replaced sump and motor . Ran diagnostics again . Unit is now washing as normal . No water leaks detected at time of service . Job complete .
Near Jarrell, TX 76537
James
Job Details: 09/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site and delivered crisper and pan. Job complete
Near Austin, TX 78744
Leonardo
Job Details: 09/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjuster kit test unit and unit test good job complete.