"Arrived on site and inspected front load washer leaking and sounding like a helicopter when in spin cycle.Customer had the unit pulled out , where I noticed the tub and bearing was barely together due to the bearing.Unit will require a total rebuild.Ordered research for all parts needed.See attention note; ordrng 1 RESEARCH (Needs a new tub and bearing job. Not cost effective to repair)"

"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, cam and belt. Calibrated unit and ran test. Unit is functioning properly. No noise. Job complete"

Arrived onsite to install previously diagnosed parts. Upon arrival customer stated that the ice maker is still having issues and there is water freezing in the bin and throwing off the auger arm. It will not dispense ice. I replaced the gasket and inspected the ice maker. I found the water spraying out sporadically with some of it missing the ice tray and going into the bin. I am ordering a Water tube(W11415785) valve(WPW10349187) for the repair and a reservoir(W11346622) just in case. Office to R/S due to part availability. ; ordrng 1 W11415785 (Water tube) and 1 WPW10349187 (Valve) and 1 W11346622 (Reservoir)

"Arrived on site for customer complaint of lid glass broken, I replaced lid, unit tested good.

"Arrived on site for only left front burner working . Found Also clock is flashing control erro code . Job complete ; ordrng 1 W11297545 (CONTROL )"

"Arrived on site to inspect dishwasher for not being installed correctly, upon inspection found the door gasket had fallen off, realigned and checked for tears. No tears or issues found. Complete"

Arrived on site and inspected top load washer not starting.Confirmed the complaint and found the unit will require both the console and main control to complete the repair.Office to schedule return services due to part availability.Needs more work.; O-emld tckt

Arrived on site for a washing machine that still leaking. Inspected unit and work area. The customer advised that they took a video of when the unit leaks. Video showed that it happened during the rinse cycle when it was filling the fabric softener dispenser drawer. Attempted to replicate the leak several times and diagnostics and could not replicate the issue. Lifted up the unit and found water residue on the outer tub. I called Whirlpool Techline and spoke to Andy SR# 7729614014. He advised that the issue would have to be with the fabric softener dispenser and advise to replace that to fix the issue. Ordering parts and office will need to contact customer when parts are made available due to an out of stock and PSP item.; ordrng 1 W11175629 (FABRIC SOFTENER DISPENSER )

Arrived onsite to replace pre diagnosed parts. Replaced both control and UI panel. Tested unit. Unit tested good. No leaks at this time. Job complete

Arrived onsite for unit not drying properly. Upon inspection found unit not getting sufficient hot water for wash. Recommended running tap unit hot then starting dishwasher. Also instructed customer on use of rinse aid and proper loading. Job complete

Arrived on site to diagnose a range with no low flame setting. Found burner valves were not adjusted for lp gas. Adjusted valves and all is working properly at this time.

"Arrived on site to diagnose dishwasher not draining. Ran unit and could hear motor making noise, but not pumping any water. Replaced drain pump and retested. Unit began draining immediately. No water leaks found. Unit now working as designed. Call complete."

Arrived onsite for previously diagnosed parts. Replaced grates. Job Completed.

Arrived onsite to install previously diagnosed parts. I installed the interlocks and tested the unit. The unit is working as designed at this time. Job complete.

Arrived on site to test unit for RF burner not igniting. Test unit and found igniter not making correct contact. Replaced burner head test unit and unit test good job complete.

Arrived on site for poor washing and still having drying issues . customer had started using rinse aid . Found tank leaking in dispenser as well as possible weak wash motor . Ordering dispenser and sump and motor . No water leaks detected at time of service. Call to set return. ; ordrng 1 W11025157 (SUMP AND MOTOR)

Arrived on site to test unit for fan making noise after fire from cooking on range not inside unit. Office to reschedule. ; O-emld tckt

Arrived on site to install previously diagnosed part. Installed new spray arm and placed in a one hour wash to ensure the spray arm doesnt fall off. Ran for approximately ten minutes and spray arm is secure in place. No leaks detected. Waiting for drain hose (807117001 ) to return and complete the repair. ; ordrng 1 807117001 (Drain hose)

Arrived on site for microwave fan not operating properly. Tested and inspected unit and found issues with blower fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Arrived on job for complaints of flames too high. Found the final adjustment not done to cooktop. Complete adjustment at valve.

"Arrived on site for a dishwasher that?s making abnormal sound during the wash cycle. Inspected unit and work area. The customer advised that the unit makes these abnormal sounds only twice during the wash cycle and they just wanted to verify that it wasn?t a problem with the unit. Placed unit in service diagnostics and found no stored error codes. Ran the unit through an auto test and the unit ran as designed with no abnormal sounds. The customer started a cycle on this app for 20 minutes as it filled and re-circulated and drained. Found no abnormal cycles. The wife mentioned that happens in the middle and towards the end of the cycles. Due to no known issue of abnormal sounds on this unit besides potentially an issue with a spray I?m getting held up, I advise the customer to take a video of the sound when it happens so that we could check to see if the sound heard was a normal part of the dishwashing cycle or not. Customer advised that he would take a video and send it over to our email. Unit is working as designed. Call complete."

"Arrived onsite for unit no cool. Upon arrival found unit fans running. Found unit compressor not running. Unit inverter appears damaged. Checked polarity at wall found unit has correct polarity and voltage. Checked in yer found unit had voltage, was not sending voltage to compressor and dc voltage coming out to main control was not present. Ohmed our compressor found it was reading around 12 ohms on each putting it at twice the required read. Ordering unit sealed system, inverter and main control. Office to reschedule upon receiving parts.; ordrng 1 W11087200 (Inverter box) and 1 W10832994 (Compressor) and 1 WPW10608485 (Fc evap) and 1 W11116006 (Rc evap) and 1 W11457241 (Drain pan) and 1 W10811365 (Control)"

Arrived on site to diagnose a refrigerator that is dispensing water when ice paddle is pressed. Paddles will need to be replaced to complete repairs. ; ordrng 1 WPW10346924 (Paddles)

Arrived onsite for washer not spinning or draining. Upon inspection I found that when trying to spin the unit would hum then smell like burning plastic. I lifted the unit and inspected the belt and pulley system. I found the drain pump pulley was scratchy and would not spin freely as designed. I recommended replacing the pump for repair.

Arrived onsite for washer not operating. Upon arrival put unit in diagnostics and found No/long fill error code. Ran test cycle and found failed valve. Will need to order and replace valve. Unit seems to complete the rest of the test cycle. Bringing back prescreened parts just in case. Office to reschedule ; ordrng 1 W11038689 (valve)

"Arrived on site for cooling complaint and water dispenser issues. Found ice build up on bottom of fresh food evaporator,ran diagnostics evap thermistor reading -14 and cover thermistor reading 55 ran diagnostics ran test 90 for fresh food heater found compressor still running and heater not powering. Tested water dispenser found water paddle sticking causing water to over flow,removed ui and tension in dispenser area and same issue. Ordering a main control,heater and coveralls ordering dispenser parts. ; ordrng 1 W11450890 (Control) and 1 W11291124 (Heater) and 1 W11395641 (Cover evap) and 1 W11048097 (Ice door) and 1 W10672578 (Spring) and 1 W11087492 (Switch) and 1 W10792148 (Water paddle)"

Arrived on site to test unit for unit damaged. Test unit and found tub had a cracked on right top side. Will order new tub office to reschedule 2 hour job ; ordrng 1 W11513977 (Tub) and 1 2hourjob (2 hour job)

Arrived onsite for unit oven needing calibration. Upon arrival found during heat test. Unit is operating as designed. Job Completed.

"Arrived on site and inspected dryer and found moisture sensor has broken off. Replaced moisture sensor and also found vent hose is not attached. Vent hose will need to be replaced and correct clamps used instead of tape used by installers, job complete"

Arrived on site to replace previously ordered parts for oven. Replaced control panel and tested unit. All is working properly at this time.

"Arrived on site to test unit for not producing ice. Found ice maker fingers were frozen stuck preventing ice maker from cycling. Removed obstruction, tested unit, unit works good. No leaks detected. Job complete."

"Arrived on site for customer complaint of unit not heating properly, found unit was about 5-10 degrees hotter after about 30-45 minutes of heating at 350. We calibrated oven temperature down by 5 degrees and I showed customer how to do that from the UI console. Tested good.

Arrived onsite for ice maker not making ice. Upon arrival found unit was operating as designed in diagnostics. But unit wasnt getting enough water PSI. Informed customer and showed installation guide. Job Completed.

Arrived on site for range oven door closing issues and burner not working. Tested and inspected unit and found failed hinges and burner element. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Arrived on job for complaints of tub not setting properly. Found the left rear support not attached properly. The support not attached at the tub. Leaned unit back and was able to reattach the support. Ran a short cycle and no leaks detected.

Arrived on site to diagnose ice not dispensing. On arrival couldnt hear motor moving. Reseated connector and could now hear motor hum. Ice was clumped in the bucket due to the ice door coming off its mounting tab. Snapped ice door back into place and emptied ice bucket. Retested and all is working as designed.

"Arrived on site for water leaking worries. Customer tested dispenser no leaks on floor,checked freezer compartment no water on floor,ice in icemaker mold,tested optics passed,no signs of water leaking behind unit."

"Arrived on site to install previously diagnosed parts to resolve no drain / ice issue. Removed and replaced evap cover and drip tray. Ran long steam on the drain to remove any lingering ice. Feeling inside the drain I was able to feel that there may be a choke point or foam clog that may also be contributing to issue. Repair complete, verified drain is clear where accessible."

Arrived onsite for the washer not draining. During testing found that the drain pump was no good. Replaced drain pump and washer tested good and its draining.

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.

"Arrived on site and inspected washer and found hinge is broken, after replacing door hinge washer is now operating properly, job complete"

Arrived on site for defective evaporator fan motor. Replaced fan motor cleared frozen dream check water flow through drain good powered unit on fan motor running correctly

"Arrived on site to inspect dishwasher upper rack issues. Upon further inspection, I found the left rack adjuster wheels broken.I removed and replaced the adjusters kit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived onsite for unit led off and beeping. Upon arrival found unit was cooling as designed, unit UI was misreading doors switches and miscommunicating amongst board. Unit is cooling as designed and valve is operating correctly letting water go from control just not during normal use. Inspected meat drawer wiring and found it operating as designed no damage to it. Ordering unit UI. Office to reschedule.; ordrng 1 W11330971 (UI)"

"Arrived on site to replace failed blower and motor, after replacing parts unit tested good."

"Arrived on site for dryer not drying clothes. I inspected the unit and work area. I tested the unit and work area. I found the heating element coming on. I gained access to the thermal fuse, and thermostat. I found the thermostat out of range. I replaced the thermostat. I inspected the blower wheel and found not obstructions. I reassembled the unit and did a vent test. I found the exterior vent cause an air flow restriction. I recommended having vent wizard come out to clean the exterior dryer vent. Job complete."

Arrived onsite for previously diagnosed parts. Upon arrival found new control was defective and would not program. Ordering new control as well as found UI pieces just in case. Office to reschedule. ; ordrng 1 W11221359 (UI) and 1 W10890094 (HV control)

"Arrived on site for washer not agitating. I inspected the unit and work area. I found fault codes f0e5 off balance, f0e2 over suds condition, f7e7 motor not able to reach rpm. I found the wash plate wobbly and not attached. I removed the wash plate and found the splines on the plate and gearcase are rounded off.wash plate, and splutch. The office will reschedule when we have an eta on the parts.; ordrng 1 W10902814 (Washplate)"

Arrived on site for cooktop discoloring. I inspected the unit and work area. I found the cooktop burners rusting. I am ordering all 5 burners to complete the repair. I spoke to the customer about the proper way to clean and maintain the unit. The office will reschedule when we have an eta on the parts.; ordrng 1 W10836409 (Center burner) and 2 WP8286815 (Lf rf burner)s and 1 WP8286813 (Lf burner) and 1 WP8286814 (RR burner)

"Arrived on site and inspected French door refrigerator with water leaking from filter head.Confirmed the customer purchased an OEM approved filter.Removed and replaced the valve and filter head.Customers water pressure from the wall is extremely high, so after the repair I only turned the valve on 1/4 of the way to prevent any further issues.Unit now working properly.Customer email confirmed.Job complete"

Arrived onsite for refrigerator ice maker not making ice. Upon arrival found unit ice maker motor was weak. Unit had good water coming to ice maker. Also found condenser coils dusty. Cleaned condenser coils. Unit is now operating as designed.

Arrived onsite for dishwasher not filling with water. Upon inspection I found 2 stored codes F4E3 and F7E1. I found that in diagnostics the unit would fill with water and wash briefly then stop and only the diverter would hum and click. I confirmed the heater had correct amp draw and was heating as designed. I am ordering a sump and motor for repair due to the motor fault error and symptoms presented. Returning with control just Incase. Office to R/S due to part availability. ; ordrng 1 W11085683 (Sump and motor)

"Arrived on site for customer complaint of unit making a noise, found unit tested good at time of service, informed customer it could have been something caught between drum and bulkhead, could have been idler or roller, but no way to know for sure since the noise was not present during time of service.

"Arrived on site and inspected front left burner now coming on.Confirmed the complaint and found the switch needed will have to be ordered.Customers husband advised after I diagnosed the unit, the front right burner cycles on, then off quickly.Im ordering the element (expart) and ideal infinite switch for the front left burner and will return with all other parts.Office to schedule return services due to part availability.Needs more work.; ordrng 1 WPW10434452 (Left Front Infinite switch dual burner (blue)) and 1 W11517959 (Left front serface element)"

Arrived on job for complaints of not cleaning and soap dispenser not working. Found dispenser working but sump and motor not . Will need sump and motor to complete. ; ordrng 1 W10917114 (pump&motor)

"Arrived on site for a dishwasher not washing or dissolving the soap. I put the unit into diagnostics mode and found stored error codes F4E3 for wash motor not running, F6E4 for float switch open, and F7E1 for no heat. I ran a test cycle in diagnostics and found the valve initiating and filling the unit, the wash motor not running, the dispenser opened, the diverter clicking, the heater turned on, and the unit drained at the end. The diagnostics cycle threw F4E3 at the end. I gained access to the motor and checked voltage while running another test cycle. I found the control sending no voltage to the motor. I checked voltage at the wall and control and found proper voltage. This indicates a bad control. I replaced the control and tested the unit again. The wash motor still did not start. We will also need to replace the sump and motor assembly. Reordering the control in case of faulty control. Office to reschedule.; ordrng 1 W11305296 (Control) and 1 W11087376 (Sump and Motor)"

"Arrived on site for ice issues. Ice had off smell,tasted ice cube ice has bad taste and odor,tested tap water good,replaced icemaker"

Arrived on site to test unit for unit not turning back on after preheat. Test unit and found bottom pans hitting igniter. Test unit and unit test good job complete.

"Arrived onsite for failed cooktop knob. Upon inspection found knob failed internally. Replaced knob, tested unit and unit is functioning properly."

Arrived on site for dishwasher not cleaning properly. Tested and inspected unit and found issues with dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

"Arrived on site for a dishwasher receiving an F8E4 error code. I put the unit into diagnostics mode and found stored error codes F8E4 for float switch open, FAE2 for vent wax motor electrical problem, and F9E1 for no drain. I cleared the stored error codes. I ran a test cycle on the unit and the unit filled, unit washed and diverter clicked, the dispenser opened, it heated, and drained as designed. It ran through the test cycle fine and did not generate any error codes. The error codes were cleared from the machine. I ran a diagnostics cycle again to test the unit and it again ran through as designed. I then began a test cycle to see if it would throw the error code after the fill and it did not. I called techline and spoke with Leon and received SR# 7730375650. He advised checking the drip tray and I found some water build up in it. I observed a slow drip from the rubber tube on the left hand side. I found the unit unleveled and leaning to forward. I also found excess soap in the unit and advised the customer that this could cause this as well. I leveled the unit and cleaned out the water. I tested the unit one more time in diagnostics. The unit is now working as designed. Call complete."

"Arrived onsite for unit Not starting once again. Looked at unit and saw that water had filled the tub up all the way with water. Replaced control once again. After replacement of the control, put unit in drain and spin, the unit would not start. Put the unit in diagnostics and whe trying to put the drain motor on manually the control board arced and sparked. Called Techline, suggested that the water valve may have stayed open and some how blew the board. Suggested to replace Control, water valve, drain pump. All at once. Got Sr#7730376539. Office to reschedule. ; ordrng 1 REQUEST (2MAN) and 1 W11481725 (CONTROL)"

"Arrived on site to replace sump and motor per previous tech. Installed sump and motor, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite for dryer tripping breaker as soon as it was plugged in. Upon arrival inspected unit wiring at block and control. All looked good. Tested voltage at wall and found 124 vac at L1 and 124 vac at L2 however when testing across L1and L2 recorded no voltage. Suspected issues at outlet. Customer needs an electrician to resolve the issue. Job complete

Arrived onsite for refrigerator freezing on left side. Upon arrival found unit damper door would not close causing unit to freeze up. Job Completed.

"Arrived on site to install previously diagnosed and ordered part. Due to the unit lid plastic breaking in the left upper corner and the unit not operating correctly with the lid in this condition, I removed and replaced the lid and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site for a refrigerator compartment losing cool and frosting up at evap area. Upon arrival the customer stated he has defrosted the unit several times already and it keeps frosting in the RC very fast and the FC is cooling fine. I tested the temps in the FC and found it at 0?F and the RC at 47?F when set at 37?F. I found the RC evap are frosted up. I found no issue or leak in door seal. I went to steam out the frost to find it was a solid block of ice. I could not steam it enough to get the evap cover off without damaging the evap itself. I advised the customer they will need to thaw out the unit for 48 hours before we can service it.Ordering UI and control if they become available to send with. ; ordrng 1 W11509096 (UI) and 1 W11172798 (Control)

"Arrived on site to install previously diagnosed parts. Removed gear case, cam, and belt. Installed new gear case, cam, and belt. Ran calibration and then an auto diagnostics. Washer filled, agitated, spun, and drained as designed. No leaks detected. Job completed."

"Arrived on site to inspect washer for not operating, upon inspection found the control board shorted causing a drain cycle at all times, replaced control and found the provided part was not correct. Ordering correct control. Office to reschedule ; ordrng 1 W11116592 (CONTROL )"

Arrived on site to test unit for not washing. Found metal collar on slider came unattached on plastic. Applied super glue so customer can use unit mean while. Needing new slider to fix issue. Office to reschedule. ; ordrng 1 W10734521 (slider)

"Arrived on site to inspect fridge for issues with door and cooling, upon inspection found the lower evap fan running, upper evap was a large block of ice, customer must defrost to replaced thermistor per Techline. Sr # 7730377921 with Andy, ordering cover. Found the floor very unleveled and causing door issues. Pictures attached. Office to reschedule; ordrng 1 W11327988 (COVER)"

Arrived on site to install parts previous tech ordered. Replaced user interface power cycled unit ran diagnostics all test passed.

"Arrived on site for customer complaint of unit not producing ice, found failed water valve, I replaced valve, unit tested good."

Arrived on job for complaints of upper rack falling. Found the track damaged on both sides. Replaced tracks and test. No leaks detected at time of service

"Arrived on site to inspect range tripping the breaker. Upon further inspection, I found the breaker tripped. Attempted to turn the breaker on and it instantly tripped again. I pulled the unit out and unplugged the unit and tried the breaker again and this time it stayed on. I removed the ignitor control cover and found the neutral wire had gotten caught in between the cover and the chassis and damaged. I spliced the wire and using a wire nut, I mended the harness and retested and unit is operating as designed. Using my liquid gas leak detector, I tested all gas line connections to the unit and found no leaks. No gas leaks detected during service, job completed."

Arrived on site for oven not heating properly. I inspected the u it and work area. I spoke to the customer and she stated occasionally it will have a flame coming out of the broil burner by the fitting. I inspected the fitting and burner. I found the burn misaligned and the fitting mishaped. I inspected the bottom metal of the oven and found it warped and causing uneven heating in the oven. I am ordering the fitting bottom oven and returning with the broil burner. He office will reschedule when we have an eta on the parts.; ordrng 1 W10592836 (Broiler fitting) and 1 WP3195097 (Bottom oven)

Arrived onsite for dishwasher making noise. Upon inspection found unit making humming sound during the wash cycle. It?s intermittent and last for a couple seconds at a time. Did find lower spray arm clogged with debris. Was able to remove some but not all. Customer says noise has actually lessened. Could be an issue with uneven spray arm or potential pump and motor issue. Customer will wait on repair for now being that the dishwasher is still functioning.

Damaged fresh food door need to order new fresh food door and nameplate ; ordrng 1 LW10912110 (Fresh food door) and 1 W11223753 (Nameplate)

Arrived onsite for the refrigerator ice maker not working and water dispenser not working and there is nosies. During testing found that the water line was crimped causing the issue and found that the ice maker water line was not connected. Connected ice maker water line and un crimped the water line. And water dispenser is working properly. Tested ice maker and its not cycling. Its is getting the proper voltage to it . Will need to be replaced. Found that the noise was coming from the damper control. Replaced the damper control and noise is gone. Ordering the ice maker and office to schedule ; ordrng 1 D7824706Q (Ice maker)

"Arrived on site and inspected oven heating issues.Confirmed the complaint and found all burners work, but not the oven.Customer advised she had a parts concession from Whirlpool, but after calling office, JA advised the number was simply a dispatch reference number.I found the main harness was burned at the terminal block causing the malfunction.Ordering main harnessNeeds more work .; ordrng 1 W11458879 (Main Harness)"

Arrived on site to diagnose a wine cooler that is not cooling. Found control shortedand it will need to be replaced to complete repairs. Office to set return appointment. ; saved tckt

"Arrived onsite for unit leaking. Looked at the bellow and saw a lot of tears in the bellow. Replaced bellow. Also customer said that quick cycle will kit work. Tested unit. Quick cycle did work, however no hot water is hooked up, customer will need to look at hot water from the wall. No leaks at this time. Job complete"

"Arrived on site and inspected dishwasher and found saved error code F9E4, Run a diagnostic cycle and lower spray arm is not moving. Will need a lower spray arm to correct issue. I feel it is still not moving once replaced wash motor and control board may need to be replaced.; ordrng 1 W10860176 (Lower spray arm)"

Arrived onsite for unit having a broken water valve. Replaced water valve. Could not test as unit was not originally hooked up to water to test. Let customer know. They said it was ok. No issues at this time. Job complete

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will order new sump and motor office to reschedule. ; ordrng 1 WPW10455261 (Sump and motor) and 1 W10871196 (Kick plate)

"Arrived on site for customer complaint of flames being to high even on low, I adjusted all 5 burner valves, unit tested good."

Arrived onsite to install previously diagnosed parts and continue diagnostics. I found the water line in the FC door was frozen up and I was not able to defrost it with my steamer. I confirmed water going to the door but none coming up and through. I explained that the FC door is likely creating a void on the insulation due to time and age of the unit and would need a new door for repair.

Arrived on site for microwave light underneath not working. Tested and inspected unit and found failed control. Ordering needed part. Office to schedule return trip.; ordrng 1 W11342846 (Control) and 1 W11333816 (UI) and 1 W10210871 (Lamp housing) and 2 8206232A (Bulb)s and 1 Seenote (Office to schedule)

"Arrived on site to replace failed blower motor, after replacing, unit tested good.

Arrived on site for a washing machine that won?t drain and has no power. Inspected unit and work area. Found voltage going to the unit but the unit not turning on. Checked voltage at the main control and confirmed that the control was receiving proper voltage. Replaced control and tested unit. Found the drain portion of the auto test not pushing out water and barely trickling ou. Removed drain pump from the tub and did not find any obstructions. Did find the impeller stripped on the pump. Replaced drain pump and tested unit again. Unit is now working as designed. Call complete.

Arrived on site to diagnose an ice machine that had overproduced ice. Tested unit and found bin thermistor in range and no other failures at this time. Turned unit on and advise customer to monitor it for 24hrs and notify us if unit doesn't work properly.

Arrived on site for washer not cycling correctly. Upon arrival I found ACU was receiving and trying to send proper voltage to other components but the lid lock wouldnt engage. Upon further inspection infound the test Strike was broken from door and lid lock wasnt ohming out correctly. Office will need to reschedule once availability of parts is known.; ordrng 1 W11394572 (Latch) and 1 W11457841 (Strike)

Arrived on site for washer not cycling correctly. Upon arrival I found unit wasnt activating the lid lock. After replacing the lid lock I ran a few diagnostics test and found cam assembly as well as gear case and motor had been damaged internally and caused rubbing of the belt and other components under washer. Office will need to reschedule once Availability of parts is known.; ordrng 1 W11454741 (Gearcase) and 1 W11428524 (Capacitor) and 1 W10721967 (Cam assem) and 1 W11239857 (Belt) and 1 W10890624 (Motor) and 1 285565 (Agitator) and 1 WP389140 (Drive block) and 1 WP21366 (Spanner nut)

"Arrived on site to install previously diagnosed and ordered part. Due to the small oven door hinge being wobbly I removed and replaced the left hinge and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site to test unit for error code. Pull unit out and did a hard reset. Test unit and unit pre heated to 350. Job complete.

"Arrived on site to inspect fridge for not cooling correctly, upon inspection found the lower evap not frosting correctly , compressor was running at 2.0 amps, spoke with Techline Sr# 7729745412 and was advised to replaced evap and check pressure. Ordering evap. Office to reschedule ; ordrng 1 SEALEDSYSTEM (SEALED SYSTEM) and 1 W10630535 (EVAP)"

"Arrived on site to inspect cooktop for not heating at all, upon inspection found the ground wire charred next to L1, separated wires and connected correctly. All functions returned. Complete"

Arrived on site for a dryer taking several cycles to dry the clothes. I tested the heat in the unit with my thermocouple with the vent off and found the unit getting to proper temps and fluctuating as normal. I then tested the heat with the vent on and found the unit still getting to proper temps but fluctuating down significantly slower (almost 3x slower). I found the unit has poor airflow causing the unit to take longer to dry. I advised the customer of my findings. I found the unit working as designed. Call complete.