Near New Braunfels, TX 78132
Noah D
Job Details: 03/16/2020
WASHER AMANA NTW4516FW3 "Arrived on site to diagnose washer for not spinning, upon inspection found the valves not giving adequate water, replaced valves, them tested latch spin and fill, all worked correctly, washer fill lasted longer then normal on sensing, replaced control and tested pressure hose line, line was not blocked, replaced control and retested. All functions returned. Complete"
Near Meadowlakes, TX 78654
James
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site and found all lights off and no function from deli control. Tested harness and found that the black ware in harness has broken in half. Unit will need new deli control harness to repair. Also found that the freezer ice maker has failed mid harvest. ; ordrng 1 W10886939 (icemaker) and 1 W11170612 (harns-wire)
Near Andice, TX 78628
Lou
Job Details: 03/16/2020
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all burners and found the back right burner not arcing. Checked the connection at the spark module and found the connection loose. Tightened connection and tested and the burner operated as designed. After placing the back cover back on the unit and retested and found the burner not working again. I removed and replaced the spark module and retested ad all burners are operating as designed. No gas leaks detected during service, job completed."
Near Hewitt, TX 76643
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived onsite for refrigerator that is intermittently turning off. Inspected unit and work area. Found unit plugged into a power strip on the Kit hen GFCI breaker. Tested unit in several fan tests for freezer, refrigerator, and ice box. Found all to be good. I checked voltage at the supply control and found proper voltage. I replaced the supply control and called Techline and spoke to Austin SR # 7727376111. He had me run through an ice harvest, damper control test, and run through fan tests again. He found no issues with the unit from the DC side causing the problem. He advised me to have the customer put the unit on its own designated regular outlet (non GFCI) and to call back if further problems persist. Call complete."
Near Lampasas, TX 76550
Al
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL GX5SHDXTQ01 Arrived to inspect cooling issues in refrigerator section.Removed the freezer evaporator cover and found mass ice buildup.Used my steamer to defrost the unit.Called Whirlpool Spoke withRobert @ Whirlpool Tech Steam the ice and Clean the condenser coilsJob complete
Near Austin, TX 78733
Robert
Job Details: 03/16/2020
WASHER SAMSUNG WF42H5200AW/A2 Arrived on job for error code. Washer fills with water eve though code is for long fill. Removed top and found hose to sensor damaged.; ordrng 1 DC97-14545F (HOSE)
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDFE104DSS2 "arrived on site to diagnose dishwasher that was not draining. Performed diagnostic . Found pump running, but no water being pumped out. Found knockout for disposal was still intact and needed to be removedRemoved knockout and raised unit a little. Retested unit and it is now draining as intendedCall complete. No water leaks found at time of service."
Near Lorena, TX 76655
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived on site for refrigerator that is not making ice. Inspected unit and work area. Tested icemaker and found icemaker squeaking while trying to harvest. Unit will fit finished harvest but was very slow. Replaced ice maker and tested unit. Unit begin to fill with water and is working as designed. Call complete.
Near Georgetown, TX 78633
Cliff
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site to replace door for refrigerator. Replaced right side RC door as it was dented in the top right corner. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78732
Luis
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for loose door handles. Removed drawers to allow customer to clean freezer floor,tightened door handles."
Near Dripping Springs, TX 78620
Kevin
Job Details: 03/16/2020
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site and inspected cooktop and found installers have driven a screw through the bottom of the cooktop and punctured the simmer line to the center burner. Take pictures. Will need to bring back center burner gas lines to correct issue.; ordrng 1 W10545800 (tubing-gas) and 1 W10545801 (tubing-gas)
Near Austin, TX 78750
David Z
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to diagnose refrigerator with no cooling in the FC, and has shut itself off / reset a couple times. Performed diagnostic. Found FC Evap cover completely covered in ice. Unit would turn cooling back on / UI would blink at random as well. Replaced UI. Unit will now properly respond to settings. Removed Evap cover in FC and found bimetal was disconnected from its connection, and unclipped from its pipe. This was causing the defrost heater not to come on. Resecured the bimetal and plugged in the electrical connection. Steamer died on me part way through defrosting, so I have advised the customer to follow defrost procedure to finish defrosting. Unplug unit and leave door open for 24 - 48 hours, lined with towels. No water leaks found at this time. All is now working as designed. Call complete."
Near Waco, TX 76712
Jonathan M
Job Details: 03/16/2020
WASHER MAYTAG MHW6630HC0 "Arrived on site for washer that is having a low flow error code. Inspected unit and work area. Placed an in-service diagnostics and found an F8 E1 (no/long fill) and F0 E2 (over suds) error codes. I ran the unit through a manual test and both hot and cold water valves worked as designed. I called Techline and spoke to Kathy SR# 7727377293. He had me checks he height of the stand pipe and see how far down the drain tube went. She had me test the pressure hose up to the air down and make sure all connections are good. Everything was working as designed and was properly attached. She then advised that this issue was probably an issue with over sudsing. She advised that the FAV one error code happens when the unit either does not feel or does not drain properly and with an over sides, the unit would think that it still had water in the unit causing the drain pump to time out and throw the rot code. She advised me to make no repairs and to have the customer switch
Near Luling, TX 78648
Jacob
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived onsite to replace parts. Replaced parts. Tested unit. Unit test good. No issues at this time. Job complete
Near Lakeway, TX 78734
Kevin
Job Details: 03/16/2020
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site and set ice machine into a diagnostic cycle and ran all functions on manual and everything passed. Confirmed ice level sensor is operating. If customer experience is excessive ice production again requested that they take a picture of the ice level and do not turn off the machine before technician arrival. And ice level sensor should also be brought back if the issue continues 7727374181
Near Dale, TX 78616
Jacob
Job Details: 03/16/2020
DRYER WHIRLPOOL WED49STBW1 Arrived on for unit not powering on. Tested unit. Found that the terminal block and power cord had melted. Ordered parts. Rescheduled with customer.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 PT600L (cord-power) and 1 REQUEST2HR (2HR ) and 1 WP3397659 (block-term)
Near Austin, TX 78746
Robert
Job Details: 03/16/2020
OVEN KITCHENAID KODE300ESS04 Arrived on job for complaints of top oven temperature issues. Ran diagnostics and found top oven showed temperature of 990 degrees. Replaced sensor replaced control now showing correctly.
Near Kyle, TX 78640
Robert
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on job to install patch kit. Patch kit installed crack sealed.
Near Horseshoe Bay, TX 78657
James
Job Details: 03/16/2020
MICROWAVE KITCHENAID KOCE500ESS06 Arrived on site and tested operation. Found unit has F1E5 error. Tested per tech sheet and found code remains. Unit will need new inverter and magnetron to repair. Parts needed covered under 5 year warranty. Office to schedule return service due to inverter being factory only part. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )
Near Kingsbury, TX 78638
Jacob
Job Details: 03/16/2020
FREEZER GE GSS25GMHGCES Arrived onsite for unit still not cooling. Tested unit. Found sealed system issue is the cause. Submitted sealed system check list. Office to reschedule for parts authorization. ; ordrng 1 2HR (2HR) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 WR86X96 (drier) and 1 WR87X10224 (compressor kit egys6)
Near Taylor, TX 76574
Andy
Job Details: 03/16/2020
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site for ice machine not operating. Tested and inspected unit and found issue with water pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78732
Luis
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for no ice. Ran diagnostics on emitter diagnosed faulty emitter and receiver control. Installed ne controls,power cycled unit,icemaker ran through a harvest and filled with water.
Near Leander, TX 78641
Lou
Job Details: 03/16/2020
DISHWASHER MAYTAG MDB4949SHZ0 "arrived on site to inspect dishwasher not operating. Upon further inspection, I attempted to place it in diagnostics and the console responded at first, then shut off. I inspected the junction box and found the wire nuts were not connected well. Also found that the control was not functioning properly as the unit would shut off mid cycle even after re-wiring the junction box. I removed and replaced the control and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Jonathan M
Job Details: 03/16/2020
WASHER MAYTAG MVWB880BW0 "Arrived on site for washer is not able to complete several cycles and is showing a low flow error code. Inspect unit and work area. Place unit in service diagnostics and ran an auto test. Unit would not draw in water once the cold valve activated. Replaced valve and tested unit. Unit is working as designed.Call complete."
Near Austin, TX 78746
Robert
Job Details: 03/16/2020
WASHER LG WT1101CW Arrived on job for complaints of not draining properly. Tested voltage to drain pump and only 57v to pump.
Near Marble Falls, TX 78654
James
Job Details: 03/16/2020
OVEN KITCHENAID KODE500ESS02 Arrived on site and installed new console. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 03/16/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived to inspect unit with LF error, found valves to be completely jammed, removed am d replaced and tested properly"
Near New Braunfels, TX 78132
Noah D
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to install control and UI boards, replaced both boards and tested thermistors, compressor and fan, all worked. Instructed customer to watch temps, customer also had a surge protector on fridge, told customer per whirlpool it is not recommended, job complete"
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Arrived on site to diagnose icemaker that was not making ice. Tested unit and unit does not fill. Found frozen fill tube. Defrosted fill tube and retested. Unit is filling now and working as designed. Unit is now working as designed. No water leaks found.
Near Lakeway, TX 78738
Kevin
Job Details: 03/16/2020
MICROWAVE AMANA AMV2307PFS0 "Arrived on site and inspected microwave and found a small fire happened in the microwave. Took pictures. On site to document only, Reported issue to techline. 7727373555"
Near Austin, TX 78756
Luis
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for damaged wires on freezer door. Removed freezer door installed a new freezer door,checked door seal good,ran diagnostics icemaker passed harvest test ran fill test passed,checked water from dispenser.
Near Austin, TX 78717
Paul
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for a refrigerator leaking water from underneath again. I checked the drain tube in the rear of the unit and found it clean and clear. I found the RC evaporator and pan clear. I checked the FC compartment and found a sheet of ice in the bottom again. I found the drip pan hole restricted and cleared it and defrosted the ice from the pan. The water went down the drain and into the drain pan. The unit is working as designed. Call complete.
Near Manor, TX 78653
Scott
Job Details: 03/16/2020
DRYER SAMSUNG DV42H5200EP/A3 "Arrived on site for long and no heat during drying . Found hi limit thermostat had blown . Replaced heater assembly No lint build up at time of service . Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not operating. Tested and inspected unit and found failed control and UI. Removed failed control and replaced with new. Ordering UI and will return no water leaks present at time of service.; ordrng 1 W11402115 (UI)
Near Dale, TX 78616
Jacob
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 arrived onsite for clothes still coming out super wet. Ran diagnostics mode. Found error code F7E1. called Techline. Suggested that control board needs replacement. Got Sr#772737378. Customer would like afternoon appointment. Rescheduled with customer. Ordered part.; ordrng 1 W11417466 (CONTROL BOARD )
Near Austin, TX 78721
Kevin
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found it is blinking and not progressing a cycle. Canceled cycle and found stand pipe is blocked and water immediately pours over onto the floor. Customer is already aware that this is an issue, Found saved error codes. Motor fault, shifter fault, Motor unable to reach target RPM, stuck key. Set washer into a manual diagnostic cycle and it will not agitate, but spin, drain, and water valves are all operating normally. Once homeowner corrects standpipe request that they contact the office and washer it will need to be completely rebuilt. Gear case, actuator, cam kit, belt, motor, capacitor, control7727372452"
Near Elgin, TX 78621
Scott
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer leaking . Found hot water valve broken off . Replaced water valve . Tested unit all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install previously diagnosed ice buildup concern parts. Installed new Evap motor and harness, and new control per service bulletin. Installed components and retested. Unit turned on and is now working as designed.No water leaks found at time of service. Call complete."
Near Austin, TX 78737
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for no ice and ice build up in freezer. Called tech support due to ongoing issues,gave history of all parts replaced
Near Buda, TX 78610
Kevin
Job Details: 03/16/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site and inspected washer and found it is in a commercial environment. Found that dispenser drawer is cracked/broken. Washer is not approved for commercial use, customer will order the replacement parts and contact the office when they arrive. We are only changing out the ordered parts, there will be no warranty on the parts or the labor provided by Appliance Express.
Near Austin, TX 78750
David Z
Job Details: 03/16/2020
DRYER MAYTAG MED5500FW0 "Arrived on site to diagnose dryer that was not starting. Performed diagnostic and found good voltage at control, and unit does power on. Checked thermal fuse and found thermal fuse open. Replaced thermal fuse and retested. Unit now powers on and is working as designed. Strongly advised customer to have vents cleaned, as that is the usual cause of thermal fuses going bad.Call complete."
Near Austin, TX 78747
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site for no cool in fresh food and not able to open fresh food door. Found no air flow to fresh food,removed evaporator cover,good voltage to fan motor diagnosed faulty fan motor. Replaced fan motor powered unit on fan working correctly. Found door handle warped and stripped set screws preventing proper operation of door ordering a new handle ; ordrng 1 W11172792 (HANDLE)"
Near Belton, TX 76513
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both wire harness and deli drawer control and tested unit. Unit is working as designed. Unit is dispensing water lighting in all cabinets, and the door ajar light is off. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site and inspected washer and didn’t find any saved error codes, found the rotor is loose and making noise, after resetting it is operating normally no water leaks from connections at time of service, job complete"
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to inspect crisper drawers. Right side seemed to be warped, not allowing drawers to close properly.Ordering left and right side plates to complete repair; ordrng 1 W11225684 (SIDE PLATE RIGHT) and 1 WPW10498906 (SIDE PLATE LEFT)"
Near Belton, TX 76513
Jonathan M
Job Details: 03/16/2020
COOKTOP JENN-AIR JED3430WB01 "Arrived on site for cooktop that would not like the back right burner. Inspected unit and work area. Removed cooktop from counter and disassembled. Tested continuity on the element and found it within range. Replaced the burner control switch and tested unit. Unit is working as designed. Call complete."
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator filter door access cover not staying closed. Inspected unit and work area. Found latch missing. Removed top and found latch laying on top cover and broken. Will need to replace latch, returning with cover to have on hand if needed. ; and 1 W10754145 (COVER) and 1 WP2223877 (LATCH)"
Near Austin, TX 78722
Jacob
Job Details: 03/16/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite to replace cooktop. Replaced cook top. Tested unit. Unit test good. No leaks at this time. Job complete
Near Waco, TX 76708
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 Arrived on site for refrigerator that was not making ice. Inspected unit. Found ice maker not cycling when trying to jump the unit. Replaced icemaker and tested unit unit is working as designed. Call complete.
Near Leander, TX 78641
Lou
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found the upper rack wheels broken on the left adjuster. I removed and replaced both adjusters ad tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near West Lake Hills, TX 78746
Robert
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer leaking. Removed top and found tub damaged. Causing leak. Will need two man and two hours; ordrng 1 W11287251 (TUB)
Near Horseshoe Bay, TX 78657
James
Job Details: 03/16/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 Arrived on site and tested operation. Found very little water flow to reservoir. Verified water pressure to unit and found to be good. Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78703
Richard
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator ice maker not dispensing ice. During testing found that the customer uses crushed ice a lot and the residue from the crushed ice build up in the dispenser chute. Causing a clog. Removed clog and advise customer if using crushed ice to be sure to clean the chute once a week to prevent ice build up. Refrigerator and ice maker tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 03/16/2020
REFRIGERATOR LG LTC20380SW/01 "arrived on site to install previously diagnosed and ordered part. Due to the valve assembly failing, I removed and replaced the valve/fill tube assembly and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Luling, TX 78648
Jacob
Job Details: 03/16/2020
DRYER MAYTAG MEDB725BW0 Arrived onsite for unit banging around. No issues at the time. Job complete
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
DRYER WHIRLPOOL WED86HEBW0 "Arrived to inspect dryer not powering on.Disassembled and found one plug at the thermal fuse was not connected properly.Fixed the issue, reassembled and unit tested as designed.Job complete"
Near Austin, TX 78717
Paul
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for a dishwasher to replace previous diagnosed parts. I replaced the defective silverware rack. I ran the diagnostics cycle and found the control had locked out the heater again and there was an F7E1 error displaying. I replaced the control and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Red Rock, TX 78662
Jacob
Job Details: 03/16/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite to replace freezer door ordered by previous tech. Replaced freezer door and seal. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
RANGE KITCHENAID KSIB900ESS2 "Arrived on site to diagnose socket that keeps blowing light bulbs. Found socket open and surging, every time a bulb is in it instantly shorts. Replaced socket with updated model and retested. Light now operates as designed. Call complete."
Near Luling, TX 78648
Jacob
Job Details: 03/16/2020
DRYER MAYTAG MEDB725BW0 Arrived onsite for unit not heating. Tested unit. No issues at this time. Job complete
Near Manchaca, TX 78652
Robert
Job Details: 03/16/2020
OVEN KITCHENAID KDRS505XSS03 Arrived on job for glass broken. Confirmed glass broken. ; ordrng 1 WP9757706 (glass-door)
Near Cedar Park, TX 78613
Paul
Job Details: 03/16/2020
DRYER SAMSUNG DV520AEP/XAA Arrived onsite for a dryer making a loud squealing noise. I found the idler pulley making the noise. The idler would need to be replaced I replaced the idler pulley. I found the rollers and belt in good shape. I tested the unit and it sounds normal and is working as designed. Call complete.
Near Austin, TX 78729
Tyler B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE510S0HS1 "Arrived to inspect unit with not light, found failed housing, replaced socket and test good"
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect dishwasher leaking.Confirmed the complaint and removed the pump and motor due to leaks.Reassembled, tested and unit tested as designed without leaking.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace vent and gasket. Installed part test unit for leaks no leaks present at this time job complete.
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB0 Arrived on site to replace wire harness. Replace harness test unit and unit test good no leaks present at this time.
Near San Marcos, TX 78666
Noah D
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "Arrived on site to inspect washer for stuck agitator, upon inspection found a laundry bag tied up inside, pulled laundry bag and checked agitators, no problems found. Job complete"
Near Austin, TX 78745
Leonardo
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF518SAHB Arrived on site to replace harness replaced harness no error codes found no leaks found job complete.
Near Killeen, TX 76542
Al
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MFI2569YEB0 Arrived to inspect water dripping from freezer cabinet.Confirmed the complaint and found a sheet of ice on the cabinet floor due to a clogged drain.Used my steamer to defrost the drain.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78759
David Z
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose range that oven was not working on. Tested both elements and are showing good. Found 240V at unit. Found control is not sending voltage to bake element. Need to replace control. Ordering correct part # W11122560 control. Return visit ; ordrng 1 W11122560 (cntrl-elec)
Near Austin, TX 78750
David Z
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE254ESS1 Arrived on site to install previously diagnosed drain pump to resolve a no drain issue. Installed new drain pump and retested. Unit is now draining as designed with no further issues.No water leaks found at time of service. Call complete.
Near Austin, TX 78732
Luis
Job Details: 03/16/2020
REFRIGERATOR LG LMX28987ST "Arrived on site for water leaking. Tested dispenser,found water leaking from water line valve to filter. Replaced water line tested water dispenser u it working as designed with no leaks.
Near Georgetown, TX 78628
Cliff
Job Details: 03/16/2020
WASHER KENMORE 796.4158341 Arrived on site to diagnose a washing machine that is not draining. Tested unit and found drain pump clogged. Removed all debris from drain pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78733
Robert
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE104EBL1 Arrived on job for complaints of not cleaning. Found the wash motor not working. Replaced sump and motor. No leaks detected at time of service
Near New Braunfels, TX 78130
Noah D
Job Details: 03/16/2020
OVEN WHIRLPOOL WOD51EC0HB01 "Arrived on site to install appliance manager, installed cpu and retested got f9E0 and F1E1 still, called Techline and ran through voltage breakdowns and found the outlet had been wired wrong, instructed customer to get electrician out to replace outlet and retest, job complete sr# 7727376064"
Near Canyon Lake, TX 78132
Noah D
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Arrived on site to nonspecific dishwasher for not starting, upon inspection found the dishwasher was draining automatically upon starting, found control was not working correctly causing issues, replaced control and retested. No problems found. Complete"
Near Austin, TX 78727
Tyler B.
Job Details: 03/16/2020
DRYER WHIRLPOOL NED4655EW1 "Arrived to install previously ordered parts, replaced black wire and block and tested good"
Near Temple, TX 76502
Jonathan M
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for refrigerator that was freezing items in the refrigerator as well as frosting up in the freezer. Inspected unit and work area. Customer advised that the issue had ceased but was concerned for the unit. I found several items pushed against the back of the fridge and advised her of her airflow issue. I explained how the unit cools and explained she needed to leave room for air to vent throughout the unit. She explained she had bottles of water pushed against the back for the refrigerator last week and they froze so it made sense. I inspected her freezer gasket and found a small leak at the bottom. I silicones the edges around the frame and used a heat gun to re-seal the gasket and told her to leave the freezer door alone for 3-4 hours the gasket reseals. Call complete.
Near Austin, TX 78703
Richard
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived onsite for the refrigerator door not closing. Found that the Mullen was stuck. Re adjusted Mullen and door is closing fine. Complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/16/2020
REFRIGERATOR GE GSL25JGDBLS "Arrived on site for refrigerator not dispensing water or making ice. Customer Informed me that unit was connected to the reverse osmosis. Inspected unit and found ice cubes hollow. Found fill tube frozen and possible water splatter hitting fan. Tested water pressure and found low pressure Removed water filter and added bypass cap. Thawed ice from fill tube and away from fan. Found auger motor locked up due to ice. Removed motor and thawed ice away from motor. Turned motor manually. Installed motor and tested. Found working. Attempted several times to force ice maker and no response from ice maker. Tested voltage to ice maker and getting voltage. Found water pressure better with bypass. Since ice maker has been making ice , does not need to replaced at this time.
Near Leander, TX 78628
Lou
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven not preheating. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Following the tech sheet, removed and replaced the main control (ACU) and checked ohms to the TOD and both elements and all three were good. Tested the unit on Bake at 350 degrees and the unit preheated as designed. Job completed."
Near Georgetown, TX 78626
Cliff
Job Details: 03/16/2020
DISHWASHER GE GDF570SSF6SS Arrived on site to diagnose a dishwasher that is not cleaning properly. Reset parts and components back to original position after homeowner serviced the unit. Removed clog from upper spray arm caused by calcium deposits. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78717
Tyler B.
Job Details: 03/16/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived to inspect unit with heating issues. Found sensor failure. Replaced and tested good
Near Cedar Park, TX 78613
Paul
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived onsite for a dishwasher not cleaning well. I checked stored error codes and found an F7E1. I found the rinse aid dispenser leaking rinse aid causing an extreme amount of sudsing causing the control to lock the heating out. I changed the dispenser out and ran the diagnostics cycle to clear the no heat code. The unit completed the cycle, heated properly, and worked as designed. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78745
Kevin
Job Details: 03/16/2020
FREEZER KITCHENAID KRFC300EBS00 "Arrived on site and replaced damper control diagnosed by previous technician. No water leaks from connections at time of service, job complete"
Near Austin, TX 78749
Luis
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for broken wires at door hinge. Replaced freezer door checked door seal good,ran diagnostics icemaker passed ran fill test passed.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit with no power, found console to be dead. Removed and replaced and tested properly"
Near , TX 78641
Paul
Job Details: 03/16/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven that the time is changing on and the display fading. I found the control panel failing. I replaced the control panel and tried to reconnect the unit to WiFi. The oven said it was connected thru the control panel and it said it was loaded into the app but it wasn’t showing up in the app. I called the connect team and spoke with Chad. We were able to get the unit connected and it is working as designed. Call complete.
Near Georgetown, TX 78626
Cliff
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF750SAYM3 Arrived on site to diagnose a dishwasher that is not cycling properly. Tested unit and found failed pump and motor assembly and shorted control. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78717
Paul
Job Details: 03/16/2020
WASHER WHIRLPOOL MVWX655DW2 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the control. I manually unlocked the lid lock. I calibrated the control and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. Call complete.
Near Meadowlakes, TX 78654
James
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site and tested operation. Found no response from ui. Tested voltage and found to be good. Found loose connections in junction box. Removed soldered ends of harness to expose clean copper. Secured connection and tested operation. Found no function from control or ui. Disconnected ui and drain pump did not come on. Installed new control and found drain pump now running but no power to ui. Installed new ui and found unit now working properly. Ran diagnostics to test all functions. Unit tests good. Job complete
Near Austin, TX 78738
Kevin
Job Details: 03/16/2020
REFRIGERATOR LG LMXS30796S/00 "Arrived on site and replaced power board diagnosed on previous visit, this had no positive effect on how sensitive right hand side door is to noise. Spoke with LG tech line and they recommended removing gasket and finding microphone responsible for turning light on when the door is knocked on, they recommended adding a single layer of electrical tape to the face of the microphone. After this was done noise Sensitivity has been reduced enough that only knocking on the glass appears to turn on the light. Job complete"
Near Holland, TX 76534
Cliff
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE371LVS1 Arrived on site to diagnose a range with a burner that is not regulating temperature. Found right front Internet switch failed. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Lampasas, TX 76550
Al
Job Details: 03/16/2020
RANGE GE JB480DM1WW Arrived to install previously ordered parts.Removed and replaced the oven thermostat and control.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78750
David Z
Job Details: 03/13/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site to install previously diagnosed parts to resolve ice machine with no power. Installed new wiring harness and retested. All is working as designed at this time, no water leaks present. Call complete."
Near Austin, TX 78704
Luis
Job Details: 03/13/2020
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for too much ice. Diagnosed a defective icemaker,shut off arm not triggering motor. Installed a new icemaker assembly"
Near Austin, TX 78753
Andy
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site to install previously diagnosed drain tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
James
Job Details: 03/13/2020
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site and found console locked up and not accepting input. Bypassed with diagnostics but screen would not accept input. Installed new console and tested operation. Unit tests good. Job complete
Near Paige, TX 78659
Cliff
Job Details: 03/13/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived on site to diagnose a dryer with a timer that is not advancing. Found failed timer motor. Replace timer and tested unit. Found all is functioning properly at this time.
Near Waco, TX 76710
Jonathan M
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator with a broken ice container. Inspected unit and work area. Found ice container broken at the bottom causing ice to fall out from the container. Replaced container and tested unit. Unit is working as designed. Call complete.