Near Austin, TX 78717
Lou
Job Details: 05/14/2018
arrived on site to inspect gas leak from front left burner on cooktop. Upon further inspection, I tested all gas connections under the unit with liquid detector and found no leaks. Customer provided a copy of a receipt from the gas company which their notes stated there is a gas leak on the front left burner. I removed the cooktop and tested all connections to the burners and valves and found no leaks. The customer was not home but his adult son was and I verified the test with him by showing him there were no leaks using the liquid detector. I spoke to the customer on the phone and he said his wife was having a difficult time getting the left burner to come on. I removed and replaced the left front burner valve and tested and it tested good. It appears that when the customer uses the unit, they are not turning the knob to ignite soon enough allowing gas to escape the burner before igniting causing what appears to be a gas leak. I showed the customers son how the unit operates so he co
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/14/2018
Model MSD2542VEW00, Arrived on call for no cool complaint, replaced compressor and valve and dye drier and pulled vacuum for 20 min and held for 15 min and charged system with 5.00 oz and compressor amp draw is 1.3 amps and dropping and is getting good heat exchange and temp is dropping in freezer and low side pressure is +1 which is good, customer to allow the unit to run for 24-48 hours for proper cooling, unit is not connected to water, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/14/2018
Model MSD2542VEW00, Arrived on call for no cool complaint, replaced compressor and valve and dye drier and pulled vacuum for 20 min and held for 15 min and charged system with 5.00 oz and compressor amp draw is 1.3 amps and dropping and is getting good heat exchange and temp is dropping in freezer and low side pressure is +1 which is good, customer to allow the unit to run for 24-48 hours for proper cooling, unit is not connected to water, call complete.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 05/14/2018
GX5FHDXVD00 Arrived to inspect cooling issue. I found the sealed system and condenser fan running, but there was not evaporator fan operation. I verified line voltage to the fan that then removed and replaced it. I tested the unit and it had all functions present. Operational test good, no leaks observed during service.
Near Killeen, TX 76542
Dona
Job Details: 05/14/2018
Arrived on site for no operation, found push to start was stuck in off position, removed console and removed front control and was able to free start button into unstuck position. Tried unit 7 x and unit is working correctly now.
Near Austin, TX 78737
Luis
Job Details: 05/14/2018
Refrigerator-adjusted freezer door fixed filter head
Near Round Rock, TX 78665
Jonathan
Job Details: 05/14/2018
Whirlpool range model #WFG515S0ES1. Not maintaining correct temperature.
Near Cedar Park, TX 78613
Lou
Job Details: 05/14/2018
arrive on site to install previously diagnosed and ordered parts. The customer had defrosted the unit prior to my return and actually turned the unit back on. The unit appeared to be working as designed with no ice buildup. I removed and replaced the Evap cover, Evap motor, and support. Tested the unit and the tested good. No water leaks observed during service. Job completed.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/14/2018
Arrived on site for no ice production, found motor is stalling on ice maker, jumpered across to bypass for valve. Will bring valve on return visit. Will need ice maker May need valve. All water connections dry. Jordan assisted with reschedule and parts.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/14/2018
Model KDTE254ESS1, Autho. KEFUEEFEPL1, arrived on call for dispenser cracked and key pad has some functions not responding and led for main control not lighting and tine row rusting, installed all parts that previous tech ordered and ran all functions and no error codes, all checks good, call complete, no water leaks at time of call. Also instructed customer on soap and rinse aid use and to go away from pack soaps, go to liquid 1 table spoon to 1 tea spoon and rinse aid set to 1, call complete.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/14/2018
Model KDTE254ESS1, Autho. KEFUEEFEPL1, arrived on call for dispenser cracked and key pad has some functions not responding and led for main control not lighting and tine row rusting, installed all parts that previous tech ordered and ran all functions and no error codes, all checks good, call complete, no water leaks at time of call. Also instructed customer on soap and rinse aid use and to go away from pack soaps, go to liquid 1 table spoon to 1 tea spoon and rinse aid set to 1, call complete.
Near Copperas Cove, TX 76522
Dona
Job Details: 05/14/2018
Arrived on site for no heated dry, found element is burned near the front of element, will need to replace element, Jordan assisted with parts and reschedule of 5/16/18. All water connections dry.
Near Cedar Park, TX 78613
Lou
Job Details: 05/14/2018
arrived on site to inspect washer that flooded house. Upon further inspection, I tested diagnostic mode and the unit tested good with no error codes. Customer advised that she was out of town for approximately ten days and she left the washer door open about half way to allow it to dry inside. Upon her return, she found a large amount of water on the floor and inside the unit. She advised that she has used the unit since with no issues. I quoted the customer $96.38 for inlet valve and FL340 $189.99 for service fee and labor. Total with tax was $310.00. Customer agreed to service and paid fees. Office to order inlet valve and schedule return service.
Near Austin, TX 78757
Cliff
Job Details: 05/14/2018
Kitchenaid dishwasher KDTE104DSS0. Arrived on site to diagnose a dishwasher that is not cleaning properly. Tested unit and found F7 E1 error code saved in control from previous malfunction on unit. Reset all error codes through diagnostic and tested system. Found all is fully functional at this time and heating system is working properly. As error codes should have been reset during last service visit there are no charges for homeowner at this time. All is working properly and there were no leaks found at time of service.
Near Austin, TX 78738
Luis
Job Details: 05/14/2018
Refrigerator-replaced damaged fresh food door
Near Austin, TX 78754
Joseph C.
Job Details: 05/14/2018
JDB9600CWP0 Arrived on site for “rework # R11253” complaint. Per rework order, removed and replaced power cord with Kit # W11188410. Tested unit. No leaks detected, at time of service.
Near Austin, TX 78703
Connor M.
Job Details: 05/14/2018
WFW9351YW00 whirlpool washer Valve-80.93 fl340-169.99 arrived on site to test unit for water remaining in tub after cycle and accumulating when not in use. Found error code for no fill/ long fill. Diagnosed bad water valve. Ordering for return. Sw approved 5/17
Near Killeen, TX 76549
Dona
Job Details: 05/14/2018
Replaced defrost control and bimetal, verified frost pattern good. Back evaporator panel was off on tech arrival as well as shelving. Previous tech had customer do a self defrost on unit. Screws missing from back Panel. Tech reinstalled with extra screws on hand. All water connections dry. Instructed customer not to load unit for 24 hours until unit fully cools. All parms check ok.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/14/2018
Model NED4655EW1, Arrived on call for unit will not cut off and dryer is not heating, found dryer timer had power to it but not advancing, replaced timer, then found unit not heating and found loosing voltage to heat cycle due to bad contact in outlet and also dryer wall vent is restricted , customer to contact apartments office and they will need to contact a electrician to have outlet replaced and dryer wall vent cleared, instructed customer not to run dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/14/2018
Model NED4655EW1, Arrived on call for unit will not cut off and dryer is not heating, found dryer timer had power to it but not advancing, replaced timer, then found unit not heating and found loosing voltage to heat cycle due to bad contact in outlet and also dryer wall vent is restricted , customer to contact apartments office and they will need to contact a electrician to have outlet replaced and dryer wall vent cleared, instructed customer not to run dryer until wall vent is cleared due to this is a fire hazard, call complete.
Near Leander, TX 78641
Jerry C.
Job Details: 05/14/2018
WFE515S0ES0 Arrived to inspect temperature issue. I tested at 350 with a starting temperature of 74 degrees. The unit claimed preheat at 370. The unit cooled to 330 and then heated to 390. The unit averaged at 360 degrees. I induced a -10 degree offset and advised the customer. Operational test good.
Near Austin, TX 78703
Connor M.
Job Details: 05/14/2018
WTW4800XQ4 whirlpool washer Arrived on site to install gearcase for repair. Installed gearcase and tested unit.munit working properly at time of service. No leaks detected.
Near , TX 78617
Carlos G.
Job Details: 05/14/2018
Arrived on call for washer will not adjitate or start cycle, checked for error codes and found no error codes, then ran auto test and all checked good, then ran unit with a full size load which is 5-6 pairs of jeans and tested and all checks good, recalabrated the control and instructed customer to run as normal and if issue repeats to take a video recording, no water leaks at time of call, call complete, no parts needed at this time not able to verify same symptom customer was having and there was no stored error codes.
Near , TX 78617
Carlos G.
Job Details: 05/14/2018
here 4/18 WED, 10:06 to 10:34, Arrived on call for shaking badly during spin cycle, found customer did not take video record as instructed prior, checked for error codes as i did before and no error codes then ran a drain and spin and found a little wabble and right hand side is down more than the left hand side of the machine, did level the unit prior and has dropped down again, floor is weak, instructed customer to put a piece of plywood under the machine to keep floor from sinking when unit goes in to spin in high speed, releveled unit and ran drain and spin again and all checks good, customer to put a full sheet of plywood under the machine the with front to back and side to side of the machine to keep floor from
Near Killeen, TX 76549
Dona
Job Details: 05/14/2018
Arrived on site for no ice, found ice pad stuck and would not depress to allow for ice to dispense. Adjusted pad on ice side is now depressing allowing for ice to dispense. Temperatures check correct in fridge and freezer. Unit is producing ice, ice bucket is full. All water connections dry.
Near Leander, TX 78641
Lou
Job Details: 05/14/2018
Arrived on site to inspect dishwasher not getting dishes dry or clean. Upon further inspection, I placed the unit in diagnostic mode and tested. Unit operated as designed. I did find that the lower spray arm is sagging causing it to get caught on their heating element. The customer advised that she is filling the detergent dispenser completely full. I advised that the she should only fill approximately half way. Also advised the customer to leave the door cracked open after cycle is complete to allow airflow inside the unit to help with drying due to the unit having a plastic tube and does not dry well. Office to order lower spray arm and schedule return service for 05/15/18 MS. No water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 05/14/2018
Near Austin, TX 78733
Luis
Job Details: 05/14/2018
Refrigerator-replaced broken water and ice paddles
Near Austin, TX 78758
Cliff
Job Details: 05/14/2018
Whirlpool dishwasher WDT720PADW2. Arrived on site to diagnose a dishwasher with a door that is opening too quickly. Tested unit and found friction pads for both door springs broken causing less than normal door resistance. Replaced both friction pads and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 05/14/2018
MDBD820AWB Arrived on site for “smoke coming from unit” complaint. Per previous diagnosis, removed and replaced element and o-rings. Tested unit. No leaks detected, at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WFG515S0EB1, Arrived on call for right front burner and left front burner sometimes not lighting gas, found both igniters are igniting, found issue is with caps and or right front and left front burners not allowing gas to ignite, will order burner caps and right front and left front burners, skyped office parts and no answer, office will reschedule with customer. No gas leaks at time of call
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WFG515S0EB1, Arrived on call for right front burner and left front burner sometimes not lighting gas, found both igniters are igniting, found issue is with caps and or right front and left front burners not allowing gas to ignite, will order burner caps and right front and left front burners, skyped office parts and no answer, office will reschedule with customer. No gas leaks at time of call
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WDF520PADB7, Arrived on call for front right stop coming off, replaced right front stop and tested and is locked on rail whl not needed, all checks good, call complete. No water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WDF520PADB7, Arrived on call for front right stop coming off, replaced right front stop and tested and is locked on rail whl not needed, all checks good, call complete. No water leaks at time of call.
Near Austin, TX 78732
Paul
Job Details: 05/14/2018
Maytag Dryer Model MEDX655DW1. Arrived onsite for the dryer that has long dry times and is making a thumping noise. I found the dryer leaning forward not allowing the clothing to come in contact with the sensors at the rear of the drum correctly. I found the RF leveling leg not touching the floor. I adjusted the level of the dryer to correct this. I found the drum temperature averaging 154 degrees and the unit working as designed. Call complete.
Near Austin, TX 78758
Cliff
Job Details: 05/14/2018
Amana washer NTW4516FW1. Arrived on site to diagnose a washing machine that is not filling with water. Tested unit and found calcium in valve has caused a clog in the waterline preventing unit from getting water. Cleared all debris’s from valve but due to water main break at apartments there’s no water to the unit at this time for testing purposes. Advised customer that waterlines will need to be flushed prior to attaching hoses to the valve on the unit. Was not able to test for leaks today but washer should operate properly once water is restored.
Near Austin, TX 78701
Connor M.
Job Details: 05/14/2018
WED9550WW1 whirlpool dryer Arrived on site to test unit for noise during operation and long dry cycles. Found dyrer duct in rear of unit restircted causing poor airflow. Instruct on having duct replaced or repaired. Squeaking noise cuaed by idler pullet seizing up. Replaced idler pulley, rollers and belt. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, TX 78746
Luis
Job Details: 05/14/2018
Ice machine-replaced failed water valve
Near Nolanville, TX 76559
Dona
Job Details: 05/14/2018
Arrived on site for no operation with f01 error, found correct household voltage, found faulty main motor control. Replaced control, verified operations, unit checked good. Dryer venting is clear.
Near Nolanville, TX 76559
Dona
Job Details: 05/14/2018
Arrived on site for no cool in freezer. Found upon arrival freezer is at 2 degrees, found frost build up on interior, left side of freezer door seal is sagging. Will need to replace door seal. Customer states that freezer was not cooling major noise in freezer and that all food thawed out as well. Will need to replace thermostat included in freezer evaporator motor on freezer. No ice build up in fridge, will bring on return visit no ice build up on evaporators. All water connections dry. Callie assisted with part and reschedule date.
Near Austin, TX 78753
Carlos G.
Job Details: 05/14/2018
/16/18 9:22: SM there 3/16 FRI, 8:15 to 9:17, Arrived on site for unit just stopping . Unit was on warm cycle and found hot water supply valve shut off. Ran diagnostics test no error codes ran both auto and Manuel test cycles all checked normal . No water leaks detected with unit at time of service . Did point out with daughter over phone to have plumber check cold shut off valve cause there is a small drip . Job complete .; Job Cmpltd, saved tckt [SdLink\180146a.png], saved tckt [SdLink\180146b.png], snapped 1 QuickPics (via SDM)
Near Austin, TX 78724
Joseph C.
Job Details: 05/14/2018
KRMF706ESS01 refrigerator Arrived on site for “no lights working in fresh foods or freezer” complaint. Inspected unit and found led supply board to be faulty. Removed and replaced led control board. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 05/14/2018
Near Georgetown, TX 78633
Jonathan
Job Details: 05/14/2018
Whirlpool refrigerator model #WRF540CWHZ. Freezing food in the refrigerator compartment.
Near Austin, TX 78731
Paul
Job Details: 05/14/2018
Whirlpool Refrigerator Model WRB119WFBM00. Arrived onsite for the refrigerator with the crisper drawers hard to open. I replaced the shelf frame and drawers that were diagnosed as defective on the previous visit. Call complete.
Near Austin, TX 78741
Connor M.
Job Details: 05/14/2018
WED4815EW0 whirlpool dryer Arrived on site to test unit for long dry cycles. Found duct crushed in rear of unit. Confirmed proper function of heater. Pulled dryer from wall to correct issue. Instruct on proper venting and fire hazard.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 05/14/2018
KRMF706ESS01 Refrigerator not cooling/freezing. Replaced filter drier. No refrigerant in sealed system. Checked refrigerator/freezer evaporator coils and condenser. No refrigerant leaks detected. . Normal operation after service
Near Austin, TX 78729
Cliff
Job Details: 05/14/2018
Whirlpool dryer WED5200VQ0. Arrived on site to diagnose a dryer that is not operating properly. Tested unit and found idler pulley locked up and belts worn due to locked idler. Failures are due to normal wear and tear. Replaced both the idler and the belt from parts from personal stock. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78703
Luis
Job Details: 05/14/2018
Refrigerator-installed updated drain tube and defrosted ice in drain
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WFE540H0ES1, Arrived on call for bad broil element and discolored racks due to element burned out, replaced broil element and racks, was sent wrong lower rack but customer approved the 2 upper racks and does not want the lower rack, fuse and bake element checked good, tested both bake and broil elements and are heating all checks good, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/14/2018
Model WFE540H0ES1, Arrived on call for bad broil element and discolored racks due to element burned out, replaced broil element and racks, was sent wrong lower rack but customer approved the 2 upper racks and does not want the lower rack, fuse and bake element checked good, tested both bake and broil elements and are heating all checks good, call complete.
Near Round Rock, TX 78681
Jonathan
Job Details: 05/14/2018
Whirlpool refrigerator model# WRF540CWHZ. Leaking water at dispenser.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/14/2018
Arrived on site found dryer was not heating due to a bad thermal fuse, I replaced the thermal fuse unit tested good.
Near Salado, TX 76571
Dona
Job Details: 05/14/2018
Arrived on site for left hand door million not always closing correctly, will need black mullion. Jordan assisted, this is an expart will take 7-10 days, office will reschedule. All water connections dry.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/12/2018
Model RF114PXST0, Arrived on call for glass panel not being held in oven door, installed parts previously ordered and all checks good, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/12/2018
Model RF114PXST0, Arrived on call for glass panel not being held in oven door, installed parts previously ordered and all checks good, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/12/2018
Model WOS51EC0AS04, Arrived on call for no power to the control panel after running self clean, found that panel fuse is open and tod and blower are good, installed panel fuse and unit preheated and has good exhaust from lower part of oven, was not able to fully reinstall oven unit has a bad install builder used corner trim to put at front of oven due to sink in flooring under oven and cook top is above the oven and installers installed oven first and the put cooktop above it and the wip cord is tight to cook top and is blocking the oven from being able to be pushed back all the way, customer to contact builder due to this install issue.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 05/12/2018
Model WOS51EC0AS04, Arrived on call for no power to the control panel after running self clean, found that panel fuse is open and tod and blower are good, installed panel fuse and unit preheated and has good exhaust from lower part of oven, was not able to fully reinstall oven unit has a bad install builder used corner trim to put at front of oven due to sink in flooring under oven and cook top is above the oven and installers installed oven first and the put cooktop above it and the wip cord is tight to cook top and is blocking the oven from being able to be pushed back all the way, customer to contact builder due to this install issue.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/12/2018
Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/12/2018
Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/12/2018
Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.
Near Round Rock, TX 78665
Nathaniel B.
Job Details: 05/12/2018
Model WRV986FDEM01, Arrived on call for both compartments not cooling properly and found freezer not defrosting , found main control not sending voltage to the defrost heater prior ordered heater just incase needed and used rf motor assem due to damage due to ice and replaced the led power supply board due to complaint of lost all interior lights and also replaced freezer light switch due to broken, customer to allow for 24-48 hours for proper cooling, all checks good, call complete. Also polarity is correct at the outlet but found breaker is a gfi, instructed customer that unit can not be on a gfi or. Ark fault breaker it must be on a standard 120 ac 20 amp breaker, customer to contact builder.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/12/2018
Model WMH31017AB3, Arrived on call for turn table motor bad and damaged plate and driver, installed parts previously ordered and painted microwave inner part after scuffing areas that were discolored, all checks good, call complete. Instructed customer to leave unit unplugged with microwave door open for 4-6 hours so cavity paint can dry before putting turn table and tray back in unit unit can not be used until cavity paint drys, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/12/2018
Model WMH31017AB3, Arrived on call for turn table motor bad and damaged plate and driver, installed parts previously ordered and painted microwave inner part after scuffing areas that were discolored, all checks good, call complete. Instructed customer to leave unit unplugged with microwave door open for 4-6 hours so cavity paint can dry before putting turn table and tray back in unit unit can not be used until cavity paint drys, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/12/2018
Model KDTE234GPS0, Arrived on call for dishwasher door gasket falling off, found that gasket was not installed from factory correctly and rubber seal pulled out at right hand top corner so installed it not so tight and gasket is know holding in channel of inner tub, no parts needed call complete, no water leaks at tome of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/12/2018
Model KDTE234GPS0, Arrived on call for dishwasher door gasket falling off, found that gasket was not installed from factory correctly and rubber seal pulled out at right hand top corner so installed it not so tight and gasket is know holding in channel of inner tub, no parts needed call complete, no water leaks at tome of call.
Near Coupland, TX 78615
Nathaniel B.
Job Details: 05/12/2018
Model WED5500XW0, Arrived on call for broken door switch, replaced door switch and know unit is able to turn off by opening door, all checks good, call, complete
Near Coupland, TX 78615
Nathaniel B.
Job Details: 05/12/2018
Model WED5500XW0, Arrived on call for broken door switch, replaced door switch and know unit is able to turn off by opening door, all checks good, call, complete
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/11/2018
Model MHWE201YW00, Checked for error codes and got sd which is f0 e2 which is suds lock, and f3 e2 which is water temp sensor error and sd error which is suds error, instructed customer on soap usage and cleared pressure hose and air trap is clear , found that temp sensor wire is broken so repaired it and ran diag. And it cleared error codes and all checks good, no water leaks after repair. No parts needed. Only charged service fee, collected 108.24
Near Taylor, TX 76574
Nathaniel B.
Job Details: 05/11/2018
Model MHWE201YW00, Checked for error codes and got sd which is f0 e2 which is suds lock, and f3 e2 which is water temp sensor error and sd error which is suds error, instructed customer on soap usage and cleared pressure hose and air trap is clear , found that temp sensor wire is broken so repaired it and ran diag. And it cleared error codes and all checks good, no water leaks after repair. No parts needed. Only charged service fee, collected 108.24
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/11/2018
Model MVWB725BW0, Arrived on call for loud noise from washer, found that bearing is bad, will return with tool and bearing and will schedule for 2 hour, also found hub is bad, will order hub, Skyped office parts and talked to Jordan and will reschedule for 5/16/18 customer requests service on monday 5/21/18 morning if posable, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/11/2018
Model MVWB725BW0, Arrived on call for loud noise from washer, found that bearing is bad, will return with tool and bearing and will schedule for 2 hour, also found hub is bad, will order hub, Skyped office parts and talked to Jordan and will reschedule for 5/16/18 customer requests service on monday 5/21/18 morning if posable, no water leaks at time of call.
Near Cedar Park, TX 78613
Lou
Job Details: 05/11/2018
arrived on site to install previously diagnosed and ordered parts. Removed and replaced both blower housings and the connector. Tested unit and unit operated as designed. Job completed.
Near Burnet, TX 78611
Thomas L.
Job Details: 05/11/2018
Arrived on site for leaking inlet water valve. Found the in the hot water valve leaking inside machine. Replaced and tested. All water connections were dry. Customer will re-install the unit after we leave due to utility room conditions.
Near Georgetown, TX 78633
Mike G.
Job Details: 05/11/2018
WRT318FMDW01, Arrived on site for BLACK SPECKS IN ICE-EVERY FEW CUBES, checked unit and found that the icemaker is bad and needs to be replaced, replaced icemaker and tested unit and unit checked good checked for water leaks and no leaks found at time of srv
Near Georgetown, TX 78633
Mike G.
Job Details: 05/11/2018
WRT318FMDW01, Arrived on site for BLACK SPECKS IN ICE-EVERY FEW CUBES, checked unit and found that the icemaker is bad and needs to be replaced, replaced icemaker and tested unit and unit checked good checked for water leaks and no leaks found at time of srv
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/11/2018
Model WDF520PADM7, Arrived on call for unit not draining properly, found that actual complaint is mold forming in the dishwasher, found unit is draining as it should and drain does have a high loop under sink, instructed customer to prevent mold and odors leave door cracked when not in use and instructed customer on soap and rinse aid use and cleanings of dishwasher, no error codes found, no water leaks at time of call, no parts needed, call complete, had customer call whirlpool customer service and talked to chris, pl1 autho. # weplo00epl1
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 05/11/2018
Model WDF520PADM7, Arrived on call for unit not draining properly, found that actual complaint is mold forming in the dishwasher, found unit is draining as it should and drain does have a high loop under sink, instructed customer to prevent mold and odors leave door cracked when not in use and instructed customer on soap and rinse aid use and cleanings of dishwasher, no error codes found, no water leaks at time of call, no parts needed, call complete, had customer call whirlpool customer service and talked to chris, pl1 autho. # weplo00epl1
Near Killeen, TX 76542
Dona
Job Details: 05/11/2018
Arrived on site for noise in wash and delicate clothing having holes, ran cycle through with full load of clothing, no abnormal noises. Checked wash plate for abnormalities, none found, checked wash basket for any cracks, or breaks, no separations. Checked suspension rods, no noise. Cam is tight, actuator is functioning correctly. Drain is at normal sound level. All parms check good on machine, all water connections dry. Found clothing that is being torn has borders around clothing, thinner material, instructed customer to wash items in a garment bag. Other clothing is not getting holes. Customer has been having issue with clothes getting holes in them, same complaint as last visit. Customer is not happy with machine performance. All water connections dry.
Near Cedar Park, TX 78613
Lou
Job Details: 05/11/2018
arrived on site to inspect water leaking from ice maker. Upon further inspection, I tested the ice maker and found that it does leak water from the side of the unit. I removed and replaced the ice maker and tested. Unit did not dispense water nor did it cycle. I jumped the ice maker from L to V to test the valve and no water dispensed. I tested unit from T to H and unit did not cycle. I check AC voltage from L to N and received 106 volts. Office to order ice maker, emitter and receiver board kit and schedule return service. No water leaks observed during service.
Near Cedar Park, TX 78613
Lou
Job Details: 05/11/2018
arrived on site to inspect rust spots on refrigerator doors. Upon further inspection, I found spots of debris on both refrigerator doors and after attempting to clean the debris, it would not come off. I removed and replaced both doors and placed the nameplate on the rc door. No water leaks observed during service. Job completed.
Near Austin, TX 78745
Luis
Job Details: 05/11/2018
Refrigerator-replaced water filter remolded fresh food door seals
Near Austin, TX 78733
Cliff
Job Details: 05/11/2018
Whirlpool washer WFW9400ST00. Arrived on site to diagnose a washer that is giving error code f21. Found drain pump button catcher clogged due to normal wear and tear. Cleared all debris from pump assembly and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Dona
Job Details: 05/11/2018
Arrived on site for ice maker motor seized, replaced ice maker, unit is now filling and started ice production. Advised customer to throw out first batch. All water connections dry. Forgot picture of leave behind.
Near Round Rock, TX 78665
Jonathan
Job Details: 05/11/2018
Whirlpool refrigerator model# WRS325FDAM02. Not dispensing water.
Near Temple, TX 76502
Steve C.
Job Details: 05/11/2018
Arrived on site for the unit UI is very dim. Found the display numbers is not readable. Replaced the control kit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/11/2018
Model MSD2651HEW, Arrived on call for freezer has ice buildup, and dispenser not dispensing barley any ice, found that ice buildup was in bottom floor of freezer due to unit not draining, cleared drain tube and unthawed drain in freezer and know unit is draining as it should, as for barley any ice dispensing is due to ice maker cubes are about 1 inch thick which is to large, will order water valve and ice maker due to posable over filling and or ice-maker keeping valve energized to long, Skyped office parts and talked to jordan and will reschedule for 5/15/18
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/11/2018
Model MSD2651HEW, Arrived on call for freezer has ice buildup, and dispenser not dispensing barley any ice, found that ice buildup was in bottom floor of freezer due to unit not draining, cleared drain tube and unthawed drain in freezer and know unit is draining as it should, as for barley any ice dispensing is due to ice maker cubes are about 1 inch thick which is to large, will order water valve and ice maker due to posable over filling and or ice-maker keeping valve energized to long, Skyped office parts and talked to jordan and will reschedule for 5/15/18
Near Killeen, TX 76549
Dona
Job Details: 05/11/2018
Arrived on site for microwave not heating, when arrived unit was heating, customer stated that light would flicker and read door open. Replaced all door switches and both interlocks, verified numerous times that unit is heating. All parms check good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/11/2018
Arrived on site for part hanger, replaced control board, unit tested good. Collected balance on check, water lines were dry at time of service
Near Leander, TX 78641
Lou
Job Details: 05/11/2018
arrived on site to inspect microwave hood light not working. Upon inspection, I found that the light was good as was the housing. Tested unit and light would not come on. I removed and replaced the control, tested unit and unit operated as designed. Job completed.
Near Leander, TX 78641
Lou
Job Details: 05/11/2018
arrived on site to inspect freezer not cooling. Upon further inspection, I found that the fc was at room temp. I placed the unit in diagnostic mode and tested 56 fc fan and the fan tested good. I placed the unit in diagnostic #40 to test the compressor and cooling. The unit tested good; however, I found that the line coming from the Evap going into the cabinet was cool and not hot during test 05 of #40. Due to this, I believe there is a restriction in the 3 way valve or at the evaporator. Office to order sealed system with oil-less compressor, non UV drier, 3 way valve, service port, and freezer Evap and oil-less gauges and schedule for 3 hour service. Office scheduled return service for 05/18/18 JA. No water leaks observed during service.
Near Killeen, TX 76543
Dona
Job Details: 05/11/2018
Store was not able to locate unit to be worked on at this time 5/11/18. Store will need to call back in once unit is located and able to work on.
Near Killeen, TX 76543
Dona
Job Details: 05/11/2018
Replaced control that was not supplying voltage at correct times in cycle, replaced lid switch. Unit is working to spec, spinning correctly. Unit is a store stock.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/11/2018
Model DU810SWPU3, Arrived on call for dishwasher not draining, found knock out from garbage disposal was not removed, removed it know unit is draining also found pump motor assem is leaking replaced pump motor assem. And all checks good, no leaks after repair, call complete.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 05/11/2018
Model DU810SWPU3, Arrived on call for dishwasher not draining, found knock out from garbage disposal was not removed, removed it know unit is draining also found pump motor assem is leaking replaced pump motor assem. And all checks good, no leaks after repair, call complete.
Near Georgetown, TX 78626
Mike G.
Job Details: 05/11/2018
Arrived on site for rf burner not lighing checked unit and found that the burner cap is bad and will not let burner light will ordering part per MS this part can be shipped D2C, WFG505M0BS3
Near Georgetown, TX 78626
Mike G.
Job Details: 05/11/2018
Arrived on site for rf burner not lighing checked unit and found that the burner cap is bad and will not let burner light will ordering part per MS this part can be shipped D2C, WFG505M0BS3
Near Austin, TX 78750
Cliff
Job Details: 05/11/2018
Kitchenaid dishwasher KDPE334GPS0. Arrived on site to diagnose a Dishwasher with a broken door counterbalance. Found a counterbalance pulley cracked causing door cable and spring to come unattached from dishwasher frame. Replaced pulley and cable due to cable damage and tested unit. Found all is functioning properly at this time and no other failures were found. No leaks were found at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 05/11/2018
WRF535SMBM00 refrigerator Arrived on site for “not producing ice/light in freezer staying on” complaint. Inspected unit and found top lip of door malformed and bent down. Customer has had this problem since new. Ordering new freezer door. No leaks detected, at time of service. Office to set return schedule, due to door taking six to eight weeks to arrive.