"Arrived on site to diagnose refrigerator that was leaking water in RC and ice in freezer. Inspected freezer compartment and found the floor had ice due to failure to drain. I checked the drain and found it was clogged with what looked like a paint flake from the evap cover. Melted down ice and cleaned drain and debris. Verified unit is draining correctly. The drip tray / housing is starting to rust, along with bottom of evap cover due to age.

Arrived onsite for vent hood not operating after power outage. Found unit receiving voltage from outlet. Followed it to unit control. Found control was burnt out due to power outage in storm surging it.

Arrived onsite for washer not operating. Upon arrival I found the unit in a automatic drain out sequence when powered on. I let the drain out complete. There were no error codes stored in the units control. I ran auto and manual diagnostics tests and I could not recreate an issue. I blew out the pressure hose and inspected but all checked good. I replaced the control and advised the customer to monitor and let us know if any issues arise. No leaks detected during time of service. Job complete.

"Arrived on site for Dryer WGD8127LC0 Control panel Has power, but not heating and just buzzes intermittently. Placed in diagnostics and no error codes came on. Tested hi limit, thermostat, and fuse. All tested good. Tested the unit and had the ignitor working. Broke the circuit on the flame sensor when the ignitor was hot and still didn't get gas. All coils and ignitor showing correct resistance. Verified gas at the rear of the dryer. Replacing valve. Recommended customer purchase adjustable clamps to secure the vent hose to dryer connection and dryer connection at wall to ensure vent hose seals properly. ; ordrng 1 WPW10118347 (Gas Valve)"

"Arrived on site and inspected refrigerator and found both sections are room temperature, removed rear panel and found compressor is running sent a short video to LM, a sealed system repair will need to be done on this refrigerator. Fresh food door is also dented and will need to be ordered.; ordrng 1 LW10912110 (Ff door) and 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 W10143759 (Dye drier) and 1 Wpsav-4 (Stub)"

"Arrived on site to test unit for loud jet engine sound. Found gearcase leaking causing noise. Quoted customer for gearcase, clutch and slider.

Arrived onsite for unit not latching properly. Looked at the latch and saw it was stuck. Replaced latch. Tested unit. Unit tested good. No leaks at this time. Job complete

"Arrived on site for 'PO' ERROR KEEPS POPPING UP ON THE UNIT AND DOESNT SEEM TO COOL PROPERLY--THE UNIT DOESNT SEEM TO RU. Found both FC and RC evap covers frozen over. Ran tests 1,2, and 77. All tested good. Removed drain tube to ensure it wasnt clogged. Looked good. Placed in short defrost and I could hear the water and ice sizzling on the heater. Removed FC evap cover and found heavy ice built up over fan motor and coils. new UI (W11387384)evaporator fan (W11109595) . ; ordrng 1 W11387384 (UI Control) and 1 W11109595 (Evap Fan)"

"Arrived on site to test unit for not starting/completing cycles. Found water in tub, drain pump trying to engage but seized. Removed filter and found completely clogged with face mask, water bottle lid, guitar picks etc.. Engaged drain motor but motor is damaged. Needing new drain pump to fix issue. Office to reschedule.; ordrng 1 WH23X10051 (pump drain)"

Arrived on site for dryer making abnormal noises. Inspected unit and work area. Verified noise. Disassembled unit and found left guide wheel bearing failed. Removed failed guide wheel and installed new. Assembled unit and tested operation. All tested good. Spoke with customer on service performed.

"Arrived on site and inspected French door refrigerator ice maker issues.Customer advised the ice maker sounds as if its making ice, but when he checks, there only a few cubes in the container.I confirmed the complaint and found the water fill chute and the fill tube were both clogged with ice blockage.I used my steamer to melt the fill tube and removed and replaced the ice maker.Unit filed and was harvesting at the completion of the repair.

Arrived onsite and replaced door to repair uni frost issue. All checks good. Unit is now operating as designed.

"Arrived on site and inspected Cabrio washer with F51 code. Locked RPS . The tub wouldnt spin freely. Unit will req rotor, stator, filter, shaft tub assembly to complete repair. It is my opinion the units needed repair isnt cost effective to repair. ; ordrng 1 W10381078 (Shaft assembly tub and bearing) and 1 WPW10419333 (Stator) and 1 W10222008 (Filter)"

Arrived on site for dry lid being lose and rattling. I inspected the unit and work area. I removed the lid and found the clip on the cabinet has come lose. The spot weld has broken. I secured the clip back on to the cabinet. I inspected the lid and found where the clip goes in it has broken due to the clip breaking off the cabinet. I am ordering the kid to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 WPW10260246 (Top)

"Arrived on site to diagnose dishwasher leaking. Customer found water damage to other side of wall. Ran unit and verified that the unit is leaking from the diverter when running. Ordered sump assy. Office to schedule when part arrives. ; ordrng 1 W11230103 (Sump and motor assy)"

Arrived onsite to install previously diagnosed parts. I inspected the flue and could not find any flaws or damage or any difference in the ones already on the unit so I did not replace. I found the customer has foil grease catchers installed which as per previous conversations with techline can cause heat to deflect or concentrate in certain areas. I again advised that the foil grease catchers cant be used on this unit. I replaced the control membrane and panel. I reassembled and made sure the back panel was sitting correctly over the flue. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.

Arrived on site for ice issue. Found some sections of slab really thin and other sections thick. Unit passed all diagnostic called tech support removed base cover found condenser coil covered with debris cleaned condenser coil per tech support clogged condenser will cause this issue.

Arrived on site to test unit for damaged vent. Found damaged vent will need to order new vent office to reschedule. ; ordrng 1 WPW10351279 (Oven vent)

"Arrived on site to replace icemaker from previous diagnosis. Verified icemaker not responding to diagnostics. Replaced ice maker, tested unit, unit works good. Icemaker responding as designed. No leaks detected.

"Arrived on sote for no lights. Diagnosed a defective freezer led module,replaced freezer led module powered unit on all leds working as designed.

"Arrived on site for no ice and freezer not freezing. Checked evaporators no dye found,checked pressures in test 4,fresh food pressure +12 on low and 175 on high,freezer side 0 and 195 checked temperature in freezer reading 23? called tech support per tech support need to replace 3 way valve,filter drier and section line tubing that has check valves. Ordering parts. Sr#7730897503; ordrng 1 W10666068 (Tube) and 1 WPW10443217 (Valve) and 1 WPW10626970 (Suction line)"

"Arrived on site for door damage and bin tray not setting properly . Ordering door fresh food , left and right bin rails , cover . Customer was having issues with freezer door closing . Readjusted hinge and harness . Call to set return ; ordrng 1 W10257466 (RIGHTNRAIL) and 1 W10257467 (LEFT RAIL) and 1 W10362173 and 1 W11395841 (FRESH DOOR SS)"

Arrived on site to test unit for door not closing. Found damaged hinges replaced both hinges test unit and unit test good job complete.

Arrived onsite and replaced adjusters to repair. All checks good. Unit is now operating as designed. Advised customer on repair.

"Arrived on site Inspected Washer in Found saved error codes F5E3, F5E1, F0E3, F3E2, Ran all functions in manual diagnostic and everything checks good. Water valve on the wall at source is leaking very badly and resident cannot do laundry with both valves on."

Arrived on site to test unit for blown fuse. Found blown fuse and bad switch. Replaced filter board and switches test unit and unit test good job complete.

"Arrived onsite for microwave catching fire. Upon arrival inspected unit. Found diode exploded and burned wires for high voltage transformer and capacitor. If repaired, recommended replacing magnetron, capacitor, diode and transformer. Called safety team for documentation. . Job complete"

Arrived onsite for fin inside the drum was loose. Opened up the unit and was able to tighten the screws all fins. No issues at this time. Job complete

"Arrived onsite for unit not cooling/freezing. Looked at the unit and the unit was unplugged. Plugged unit back in. Tested ohms on the compressor, was not getting steady ohms reading on the bottom prongs, it was reading OL. Compressor needs to be replaced. Ordered parts. Needs authorization. Office to reschedule ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 W11092625 (compressor)"

"Arrived on site to install previous diagnosed part. Removed failed harness and installed new. Measured resistance on heater and 28 ohms, within range. Per diagnostics mode and tested ice maker operation. All tested good, no water leaks detected during service."

Arrived onsite to replace previously diagnosed parts. Replaced console. Tested unit and unit is functioning properly. Job complete

"Arrived onsite for unit not spinning out the clothes properly. Looked under the unit and saw that the gear case, actuator, cam, and belt were all correct. Put unit in diagnostics for any error codes and nothing saved. Put unit in automatic diagnostics run. Unit made it all the way through with no issues. Called tech line. Tech line advised that cottons like towels or jeans will hold more water and the unit will only spin out so much water, if you can ring water out of the clothes or the clothes are still dripping when pulled out then we may have issues, but no issues found with the unit and did not recommend any parts changed at this time.

"Arrived onsite and found unit operating as designed with no error codes, tested all functions without breaker tripping, Advised electrical should be inspected for a weak breaker.

"Arrived onsite for refrigerator not cooling. Upon inspection found not cooling in FC or RC. Fans are running. Inspected compressor compartment and found compressor running HOT and well as lines. Unit has sealed system issue. Need to order compressor, evaporators, valve, dryer and lokring. Office to reschedule. Will need 2 hr and AUTHO.; ordrng 1 2HR (2HR) and 1 LOKRING (LOKRING ) and 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11087200 (invrtr-box) and 1 W11116006 (evaporator RC) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator FC)"

Arrived on site to diagnose an ice machine that is not turning on. Found pump power cord damaged and replaced pump. All is working properly at this time and no leaks were found at time of service.

"Arrived on site for fridge not making ice . Found reshaped food evap covered in ice . Also found right side door seal not shaping properly .ordering evap cover ,and gasket . No water leaks detected at time of service. Call to set return ; ordrng 1 W10917313 (DOOR GASKET ) and 1 W11167902 (EVAP COVER )"

"Arrived on site and inspected washer and dryer are stacked. Set washer into a diagnostic cycle and found very little flow when hot water is activated, moved washer forward to access connections and removed water connection and found water line is blocked with calcium/sediment took pictures. Hot water valve will not completely turn off at source Waterline is constantly running. Flushed waterline and cleaned screen on hot water valve and after reassembling water pressure is good. Recommended to homeowner that water from source/hot water heater be inspected for calcium buildup and a plumber will be needed to replace the hot water valve at minimum, job complete"

(MM) Arrived on site to install previously diagnosed parts. After inspecting the unit I observed that the actuator was no longer making contact with the cam resulting in no agitation. Removed and replaced actuator with new style actuator as per service pointer W11531483. Placed the unit in diagnostics mode and ran test cycle. Unit now functioning as designed. No leaks observed at time of service. Call Complete

"Arrived on site to test unit for lid latch not engaging. Attempted to run diagnostics and found control not responding well. Replaced latch and control, tested unit, unit works good. No leaks detected. Job complete."

"Arrived on site for customer complaint of unit not powering on, found failed external drain pump, I replaced pump, unit tested good."

"Arrived on site to inspect refrigerator no lights working, dispenser not working and ice forming on the bottom of the freezer. Upon further inspection, I found the lights in the RC section no working. I inspected the left deli door/control and found the control reservoir clear. I removed the left drawer and inspected the deli harness and found the black wire broken. Using a harness from a previous job (W11170612), I removed and replaced the harness and reassembled the unit and tested. Deli control is operating as designed and all lights and water dispenser are functioning properly. I found that both deli drawer door gaskets are badly torn. In order to keep from damaging the doors even more, both doors will need to be replaced. I pulled the unit from its space and removed the back panel to inspect the drain tube. I found it clogged and cleaned it out. I re-installed the drain tube and sealed the gap with silicone. Cleared the ice from the FC section and reassembled the FC section. Retested the unit and it is operating as designed. I am ordering both deli drawer doors w/gaskets and CNOTE-AUTHORIZATION. Office to schedule return service.; ordrng 1 W10815669 (Left deli door w/gasket SS) and 1 W10815678 (Right pantry door w/gasket SS) and 1 CNOTE (AUTHORIZATION)"

Arrived on site for not dispensing water. Tested dispenser no water,removed line connection at hinge tested water dispenser good flow to hinge diagnosed frozen water line in door due to insulation void will need a new door door ; ordrng 1 WR78X11746 (Fzr door)"

Arrived on job for complaints of no ice. Found icemaker pause halfway through harvest. Replaced icemaker and ran test 120. It passed. If problem continues recommend replacement of control.

Arrived for the left side adjuster had broken. Was able to replaced left side adjuster only. No issues at this time. Job complete

"Arrived on site to test unit for not cooling. Found FC evap frosted over. Evap motor working. Found heater burned and melted left side connection. Removed burnt wiring on blue wire and installed a new connection. Replaced heater, tested unit, unit works good. Advised customer to allow evap to thaw by leaving doors open and unit disconnected. Job complete."

"Arrived on site for Buttons are stuck on hood vent. Found high, medium, and off buttons were sticking when pressed. Accessed mounting screws to control and found both screws were not tightened down completely. Once mounting screws were tightened the buttons popped in and out as designed. As a precaution I removed the control first to ensure the springs were not damaged. Springs were good and functioning as designed. Job completed."

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in rc evaporator. Compressor, evaporator, and drier will need to be replaced to complete repairs. Office to set return appointment. ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Drier) and 1 TJ90SF8404 (Stub)"

"Arrived on site to inspect wall oven turning off mid cycle. Upon further inspection, the customer demonstrated what they were doing to operate the unit. Customer was pressing bake at 350 degrees and pressing start. Unit was preheating on rapid preheat. Then customer would press the timer on button and set at 5 mins (as demonstration) and pressing the timer button again. When customer would change the timer to a different time, they were pressing the timer button again and then press a number and the temperature display would change to that number and then change to 170 degrees. I demonstrated the the customer that when they set the timer and want to change the time on the timer, they have to press the timer button to clear the timer then press it again to set the time they want and then press it one more time to start the timer.Unit is operating as designed. I contacted techline and spoke to Andrew and advised of the complaint and my findings.

"Arrived on site and replaced Gearcase, slider, rotor, stater, clutch. After rebuilding washer it will now complete test 51 and calibration 52 properly, job complete."

"Arrived onsite for washer no spinning or draining. Isolated motor and was functioning. Coupling was intact. Lid switch is working. Upon inspection found leaking pump and failed gearcase and drive assembly.

Arrived onsite and found fridge dispenser valve failed. Replaced dual valve to repair. All checks good. Unit is now operating as designed.

"Arrived onsite for dryer door not closing properly. Upon inspection found upper door hinges missing screw and not allowing door to center and close properly. Replaced screw with truck stock and door is closing properly. If issue returns recommend replacing front panel, door hinges and screws. Job complete"

Arrived on site for freezer leaking out the bottom. I gained access to the back of the unit and found the drain tube clogged. I steamed out the drain tube and ran a wire through it to clear it out. I found a bunch of insulation coming out of the drain tube. I reassembled the back of the unit. I gained access to the freezer side and ran a wire with through the drain and found it clear of debris. The drain tube is cleared. Job complete.

Arrived on site for a wall oven with an interior light not turning off. Upon further inspection I found the door not seated correctly and coming in contact with the door latch. Removed and adjusted the door. The unit is now working as designed. Call complete.

"Arrived n site for refrigerator not cooling in RCA. Inspected unit and work area. Found RC evaporator frozen and not able to circulate air. Performed diagnostics mode and tested defrost sensor and found opened. Removed major ice buildup and to gain access to evaporator. Removed failed sensor assembly and installed new. Assembled unit and tested operation. All tested good, no water leaks detected during service. Please allow 24 hours to reach cooling temperature and 48 for to start producing ice."

Arrived onsite for unit giving off sparking noises. Looked at the unit. Found some burn marks on the capacitor. Need to return with capacitor. Office to reschedule.

"Arrived on site for fridge not making ice . Found valve failed . Replaced valve . Ran harvest ,all checked normal. IM filled properly . No water leaks detected at time of service. Job complete."

"Arrived on site and found no ice production, replaced icemaker and it cycled immediately and filled with water, job complete."

Arrived onsite for unit not heating. Tested unit with a cup of water. Unit did not heat. Upon further inspection. Found that the diode had burned up. Replaced diode. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived on site for upper rack hard to slide . Found bearing balls failing in tracks . Replaced racks . See sticky note for s code and pointer . All checked normal. Job complete .

"Arrived on site and inspected refrigerator and found there is an air gap on the door gasket. Took one picture. Showed customer how food placement can keep door from closing completely. Lined entire perimeter with silicon to remove any air gaps between refrigerator liner and outer cabinet. Used heat gun to reset gasket and took one picture after adjustment, job complete."

"Arrived on site for fridge I ring over again. I inspected the unit and work area. I found the rc evaporator building up ice on the left side. I found the drip pan bowed up in the middle, causing the rc evaporator to not drain properly. I tested the unit fans and found them all working. I tested all the thermistors and found them receiving proper voltage, and showing correct resistance. I out the unit through a forced defrost and found the defrost heater coming on. I cleared out the drip pan from the ice and used shims to correct the drip pans bowing

"Arrived on site to diagnose a dishwasher that had a bad smell. Upon arrival the customer had already cleaned the unit. I could not smell anything off in the unit or under the unit. I took out the filter and there was nothing stuck inside. The customer also stated they felt the unit was not drying well enough. The customer stated that they had a plumber out as well and believe he re-routed the drain tube. I advised the customer that this could of put water back into the tub and may have been what caused it. I put the unit diagnostics mode and found no stored error codes. I ran a test cycle and measured amp draw to the heater. I found the heater working as designed. The unit ran through the test cycle as designed. Upon further inspection I found the customer not using rinse aid. I advised the customer on the importance of using rinse aid.

"Arrived on site for oven not heating . Found no voltage to bake igniter . when broil was used ,valve would make a loud thunking noise . Replaced valve . Bake still not coming on no voltage coming from control. Ordering control.No gas leaks, call to set return ; ordrng 1 W11034208 (CONTROL. )"

Arrived on site and inspected French door refrigerator with intermittent cooling issues.Confirmed the complaint and inspected and replaced both the UI and Main Control.Reassembled and unit tested as designed.Job complete

Arrived on site for a cooktop over heating. Upon arrival the customer stated the real issue was the cooktop was not properly installed.

"Arrived on site to follow up on refrigerator that had some temps in the RC raising. On arrival RC was at 50, with some ice built behind the evap cover. Found air tower was not sealed, allowing for some air to enter. Sealed air tower. Replaced Ui and main control to resolve evap not defrosting. Advised to defrost 24 hours and follow up if unit builds any more ice. Call complete."

"Arrived on site for customer complaint of ice maker not working, found broken harness at freezer door

Arrived on site to replace dispenser for washer. Replaced part and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to test unit for unit not opening and not working correctly. Could not pull unit out due to door not being able to open and screws under counter will need to removed door to get to screws or break the brackets , a

"Arrived onsite for washer not agitating, unit draining. Upon inspection found actuator jumped cam loop. Per whirlpool service pointer, actuator must be replaced with original design. Repositioned current actuator for use however is not a permanent fix. Must order and replace. Office to reschedule. ; ordrng 1 W10913953 (actuator)"

"Arrived on site for customer complaint of frost build up inside freezer, found door gasket wasnt sealing, I formed gasket where it wasnt sealing, unit tested good."

Arrived onsite for previously diagnosed parts. Installed and tested. Found no leaks showed customer video of calling for water with no leaks. Job Completed.

Arrived on site for Double Oven won't unlock Cust is aware of trip/parts/labor costs bottom oven still isn't heating - top oven is working fine. bottom oven not heating at all bake or broil. Found lower thermostat faulty. Selected thermostat as will use on return visit to complete the repair and ordered an additional blower motor just in case thermostat repair doesnt fix the heating issue. ; ordrng 1 W11245567 (Blower motor)

Arrived on job for complaints of not working and shaking. The console in lock position and an the tub will need to be replaced to correct shaking. ; ordrng 1 W11287253 (TUB ) and 1 W11314361 (rotor) and 1 W11354541 (STATOR )

Arrived on site for water leaking. Diagnosed insert to valve defective replaced water valve ran icemaker through a fill test passed no leaks at valve

"Arrived on site for oven liner damages. Customer stated that food had spilled over and was not able to remove (see SD-QUICKPIC).Used baking soda in attempt to remove spot. Found improvement but still noticeable. Recommend to let baking soda set for 24 hours and attempt to remove spot. Then to try the heavy self clean.

Arrived on site to diagnose a refrigerator that is not producing ice. Found fill line frozen over due to temporary low water pressure to home. Thawed line and all is working properly at this time and no leaks were found at time of service.

"Arrived on site to inspect microwave sparking.Customer had unit unplugged, so I checked the outlet and outlet checked fine.Disassembled the unit so I could access the capacitor and diode and both looked fine.Ran the 2 minute water cup test and unit passed.Reassembled and retested the unit 2 minute water cup test and unit passed.Customer advised it occurs when shes cooking something on the front right burned that produces condensation.All parts of the unit tested properly.No visible Safety issues.JOB COMPLETE"

Arrived on site for a washing machine that did not agitate and had a burn smell. Upon farther inspection I found the shifter came off the cam. I removed the shifter and adjusted it back into place. I put the unit into diagnostics mode and found stored error code F7E6 for motor fault. I then ran a test cycle and found everything else running as designed. Ordering new actuator per service pointer W11531483. Office to reschedule. ; ordrng 1 W10913953 (Actuator)

Arrived onsite for vent hood making rattling noise upon heating. Upon arrival found unit blower was in good condition hot heating unit created unit to rattle. Spoke with Sr 7730903977 Andrew he suggested feeling around and agreed it wasnt blower. Felt around found unit was not mounted correctly. Also found unit was not installed with insulation. Spoke with customer on getting unit properly mounted. Ordering unit insulation as well. Office to reschedule.; ordrng 1 W10717244 (Insulation)

Arrived on site for microwave cabinet frame popping out on left side and intermittent door closer error. Inspected unit and work area. Found microwave cabinet not in correct position and top door cam loose. Removed microwave and corrected cabinet. Found interlock cam not lock on to frame correct. Corrected interlock. Reinstalled microwave and tested operation. All tested good.

"Arrived on site for customer complaint of unit not washing properly, found failed actuator, i replaced actuator, unit tested good."

"Arrived on site to inspect unit for not draining completely, upon inspection found the unit filled and drained correctly, pressure switch tested good, all functions worked, checked drain tube and found it stuck down too far, removed drain tube and aligned correctly. Complete"

Arrived on job for complaints of shaking. Ran diagnostics and found no codes. Ran spin cycle and lifted top and found the basket out of round. Will need tub to complete. ; ordrng 1 W10752719 (basket)

"Arrived on site and inspected refrigerator, customer has experience twice water on the floor on the left-hand side of the refrigerator. There is no water in the fresh food section, or bottom of the freezer section. No frost buildup no visible issues. Removed rear panel and there is no water in the drain pan. Observed valves and connections well customer dispensed water and there is no pinhole in any of the waterlines and the valve is not leaking. Could not determine where are the water is coming from. Requested that if customer sees it again move refrigerator forward and take pictures of surrounding area, job complete."

"Arrived on site and inspected newer style actuator failure.Confirmed, removed and replaced it.Job complete"

Arrived on site replaced freezer door and nameplate remolded gasket checked door seal good.

"Arrived on site for no cool. Replaced compressor,evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good."

Arrived onsite for unit giving an error code F0E2. Put unit in diagnostics and got F0E2 over suds. Replaced pressure switch. Tested unit. Unit tested good. Let tenant know to not use too much detergent as the unit had a bunch of suds form during a quick cycle. No issues at this time. Job complete. No email on file

Arrived on site for refrigerator left RC door popping when opening and closing and FC door handle loose. Inspected unit and work area. Verified failure. Removed door and replace door cam and glued inner door cam in place. Found inner cam still turning when opening and closing door. Will need to replace door to repair (left RC stainless steel door). Informed customer to allow 6 to 8 weeks for door to arrive. Office to schedule appointment when door has been received and inspected. ; ordrng 1 13107888S/LEFTRCDOORSTAINLESS (LEFT RC DOOR STAINLESS )

Arrived on job for complaints of not cooling in refrigerator. Found the evaporator fan not running. Replaced fan and checked air flow. No leaks detected at time of service

"Arrived onsite for washer not turning on. Upon arrival customer stated that recently washer was operating properly. Inspected wiring and harness for evidence of burning. Found none. Inspected belt and pulley and was good. Could not duplicate issue. Tested fill, agitation, spin and drain. All passed. Unit does seem to be functioning properly. Job complete.

"Arrived on site to follow up on gas smell. On arrival the customer told me that they would open the drawers under the cooktop and at random times would faintly smell gas. PR advised me that the regulator will vent to equalize pressures at random. The smell is not constant. When I checked on arrival I barely smelled any gas, and gas leak detector did not find any kind of leaks. No smell was on any cookwear or towels, so this is normal venting. Call complete."

Arrived on job for complaints of condensation on outside of door. Found the dispenser door has water on outside will need to replace door

"Arrived on site to diagnose washer that was not always draining and spinning out clothes. Examined bottom of unit and found gearcase oil splattered all over the bottom of the unit and on the belt. Replaced gearcase, also replaced belt from truck stock. Cleaned off gearcase oil and cleaned motor and cam. Verified unit is now working as designed and spinning. Due to the excessive amount of oil on the bottom side, if unit squeaks we need to return with cam, motor and belt. I tested in drain and spin and found no noise. Call complete, no water leaks found."

"Arrived on-site to install previously diagnosed parts. Replaced drain pump. Reassembled and tested unit. Unit fills, agitates and drains as designed. No leaks before or after repair. Call complete"

"Arrived on site to inspect unit for not drying correctly, upon inspection found the units vent was clogged, cleared the accessible tube and found no blockages. Customer must have a vent cleaner out to clear blockage. Complete"

Arrived on site to retrieve the main control m the wall oven to have it rebuilt. Removed the control Advised customer that office will contact them once the rebuilt control arrives.